Determination method, determination system and equipment of travel award, medium and product

Abstract

The invention provides a travel award determination method and system, equipment, a medium and a product, and relates to the field of business travel management of enterprises. The method comprises the steps that target associated information of a target order of a target user is acquired, the target associated information comprises order state information, target travel award configuration information matched with the target associated information is acquired, and in response to the order state information, it is represented that the target order is in a completed state at a current award determination moment, and determining target travel award information corresponding to the target order based on the target associated information and the target travel award configuration information. According to the invention, the target travel award information is determined according to the target associated information of the target order and the target travel award configuration information matched with the target associated information, employees are aroused through awards to actively save travel expenditure, the travel satisfaction degree of the employees is improved on the premise of not damaging enterprise travel cost control, and the enterprise travel cost control efficiency is improved. And double balance of enterprise collective interests and employee personal interests is realized.

Description

Technical Field

[0001] The present disclosure relates to the technical field of enterprise business travel management, and in particular to a method, system, device, medium and product for determining travel rewards. Background Art

[0002] The travel management industry has long faced two core challenges: cost control and employee satisfaction. Traditional coping strategies, such as companies taking strict travel control measures, can significantly reduce travel costs, but often at the expense of employees' travel experience, resulting in a significant drop in employee travel satisfaction. Employees may be dissatisfied with cumbersome approval processes, limited travel options, or uncomfortable accommodation conditions, and this dissatisfaction may further affect their work enthusiasm and team collaboration efficiency.

[0003] On the other hand, if companies relax travel control, although it can improve employees' travel experience, travel costs will increase significantly, which poses a threat to the company's financial health and profit growth. In the fierce market competition, companies need to be prudent and ensure that every expenditure can bring corresponding returns. Therefore, how to improve employee travel satisfaction without damaging the company's travel cost control has become an important issue that the travel management industry needs to solve urgently. The industry needs to find an innovative solution that can effectively control costs and improve employee satisfaction, so as to achieve a dual balance between the collective interests of the company and the personal interests of employees. Summary of the invention

[0004] The technical problem to be solved by the present disclosure is to overcome the defects in the prior art that the strong travel control measures of traditional enterprises lead to low employee travel satisfaction, weak control cannot solve the problem of high travel costs, and it is difficult to find a relative balance point in the face of conflicts between the collective interests of the enterprise and the personal interests of employees. A method, system, equipment, medium and product for determining travel rewards are provided.

[0005] The present invention solves the above technical problems through the following technical solutions:

[0006] The present disclosure provides a method for determining a travel reward, the method comprising:

[0007] Acquire target association information of a target order of a target user, wherein the target association information includes order status information;

[0008] Acquire target travel reward configuration information matching the target association information;

[0009] In response to the order status information indicating that the target order is in a completed state at the current reward determination time, the target travel reward information corresponding to the target order is determined based on the target association information and the target travel reward configuration information.

[0010] In this solution, the target travel reward information is determined based on the target association information of the target order and the target travel reward configuration information that matches the target association information. Employees are motivated to actively save travel expenses through rewards, and employee travel satisfaction is improved without damaging the company's travel cost control, thus achieving a dual balance between the company's collective interests and the individual interests of employees.

[0011] Preferably, the target association information includes order price information, and the target travel reward configuration information includes configuration amount information;

[0012] The step of determining the target travel reward information corresponding to the target order based on the target association information and the target travel reward configuration information includes:

[0013] In response to the order price information being less than or equal to the upper limit value of the configured amount information, determining the target travel reward information based on the difference between the order price information and the upper limit value of the configured amount information, the target travel reward information being positively correlated with the difference;

[0014] or, in response to the order price information being less than or equal to the upper limit value of the configured amount information, determining the target travel reward information based on the fixed reward amount in the target travel reward configuration information;

[0015] Or, in response to the order price information being less than or equal to the upper limit value of the configured amount information, the target travel reward information is determined based on the order price information and the reward ratio information in the target travel reward configuration information.

[0016] In this solution, travel reward information is determined based on the difference between the order price information and the configured amount upper limit. This method is more flexible. By setting an upper limit, the maximum reward amount can be controlled to avoid cost out of control. At the same time, the reward is associated with the actual order amount, which can also encourage target users to spend within a reasonable range.

[0017] Determine travel incentive information based on a fixed incentive amount. This solution is simple and clear, and does not require complex calculations. Fixed incentive amounts help control budgets and make incentive costs predictable.

[0018] Travel incentive information is determined based on order price information and incentive ratio information. This method allows the company to adjust the ratio according to specific circumstances and provides more flexibility.

[0019] Preferably, the target travel reward information includes a reward amount; after the step of determining the target travel reward information corresponding to the target order based on the target association information and the target travel reward configuration information, the step further includes:

[0020] Processing the reward amount in the target travel reward information based on the instruction information;

[0021] The instruction information includes an issuing instruction, a cancelling issuing instruction or an issuing pending instruction.

[0022] In this solution, the system can control the issuance of rewards based on issuance instructions, cancellation of issuance instructions, or issuance pending instructions to ensure the compliance and correct implementation of the reward policy; the system can adapt to different business scenarios and respond quickly by adjusting instruction information; at the same time, automated instruction information processing can reduce manual intervention, improve operational efficiency, and reduce error rates.

[0023] Preferably, the step of processing the reward amount in the target travel reward information based on the instruction information includes:

[0024] In response to the order status information indicating that the target order is completed at the current reward issuance time, generating the issuance instruction;

[0025] And / or, after the step of determining the target travel reward information corresponding to the target order based on the target association information and the target travel reward configuration information, and before the step of processing the reward amount in the target travel reward information based on the instruction information, the determination method further includes:

[0026] In response to the order status information indicating that the target order changes to being uncompleted at the current reward issuance time, generating the cancellation issuance instruction;

[0027] And / or, in response to the order status information indicating that the target order changes to a preset change at the current reward issuance time, the issuance pending instruction is generated, and the preset change is used to indicate the situation in which the reward amount is to be issued.

[0028] In this solution, a distribution instruction is generated in response to the order status being completed, ensuring that once the order is completed, the corresponding reward can be distributed in a timely manner, thereby improving the satisfaction of the target users; the automated reward distribution process reduces manual operations and improves efficiency and accuracy.

[0029] In response to changes in order status, a cancel issuance instruction is generated for an unfinished order to prevent the erroneous issuance of rewards for unfinished orders, thereby protecting company resources; by canceling the issuance instruction in a timely manner, the financial risk caused by changes in order status can be reduced.

[0030] In response to changes in order status, pending instructions are generated for preset changes, providing a processing mechanism for possible order changes, making reward issuance more flexible, and providing the company's management with more information and time to make decisions on whether to issue rewards.

[0031] Preferably, the determination method further comprises:

[0032] Acquire reference association information of a reference order corresponding to at least one reference travel plan predetermined by the target user, wherein each reference association information has corresponding reference travel reward configuration information;

[0033] Based on each of the reference association information and the reference travel reward configuration information corresponding to each of the reference association information, a reference reward amount corresponding to each of the reference orders is calculated;

[0034] The reference reward amount is displayed to the target user.

[0035] In this solution, by displaying the reference reward amount, users can have a clearer understanding of the potential rewards of different travel plans, and thus make decisions that are more in line with their own interests; users can compare the reward amounts of different reference orders and choose the most economical or most advantageous travel plan. At the same time, the system provides personalized reward information based on the user's pre-determined reference travel plan, thereby enhancing the user's personalized experience.

[0036] Preferably, the determination method further comprises:

[0037] By tracking and monitoring the entire reward distribution process, and obtaining monitoring-related information;

[0038] In response to the monitoring-related information satisfying the preset abnormal information,

[0039] Issue an exception warning;

[0040] And / or, generate a detailed report containing the monitoring related information.

[0041] In this solution, by monitoring the entire reward distribution process, potential risks, such as incorrect distribution, can be discovered and prevented in a timely manner; by identifying and responding to abnormal information, the security of the system can be improved and the interests of enterprises and target users can be protected;

[0042] Detailed reports can be used for audits and compliance checks to ensure that the distribution of rewards complies with relevant policies and regulations. At the same time, detailed reports can also help companies monitor and manage reward costs and optimize budget allocation.

[0043] The present disclosure also provides a travel reward determination system, the determination system comprising:

[0044] A target association information acquisition module, used to acquire target association information of a target order of a target user, wherein the target association information includes order status information;

[0045] A target configuration information acquisition module, used to acquire target travel reward configuration information matching the target association information;

[0046] The target reward information determination module is used to determine the target travel reward information corresponding to the target order based on the target association information and the target travel reward configuration information in response to the order status information indicating that the target order is in a completed state at the current reward determination time.

[0047] Preferably, the target association information includes order price information, and the target travel reward configuration information includes configuration amount information; the target reward information determination module is further used to determine the target travel reward information based on the difference between the order price information and the upper limit of the configuration amount information in response to the order price information being less than or equal to the upper limit of the configuration amount information, and the target travel reward information is positively correlated with the difference;

[0048] or, in response to the order price information being less than or equal to the upper limit value of the configured amount information, determining the target travel reward information based on the fixed reward amount in the target travel reward configuration information;

[0049] Or, in response to the order price information being less than or equal to the upper limit value of the configured amount information, the target travel reward information is determined based on the order price information and the reward ratio information in the target travel reward configuration information.

[0050] Preferably, the target travel reward information includes a reward amount; the determination system further includes a reward amount processing module;

[0051] The reward amount processing module is used to process the reward amount in the target travel reward information based on instruction information; wherein the instruction information includes an issuance instruction, a cancellation issuance instruction or an issuance pending instruction.

[0052] Preferably, the reward amount processing module includes: a distribution instruction generation unit, and / or a cancellation distribution instruction generation unit, and / or a distribution pending instruction generation unit;

[0053] The issuing instruction generating unit is used to generate the issuing instruction in response to the order status information indicating that the target order is completed at the current reward issuing time;

[0054] The cancel issuance instruction generating unit is used to generate the cancel issuance instruction in response to the order status information indicating that the target order changes to be uncompleted at the current reward issuance time;

[0055] The pending issuance instruction generating unit is used to generate the pending issuance instruction in response to the order status information indicating that the target order changes to a preset change at the current reward issuance time, and the preset change is used to indicate the situation in which the reward amount is to be issued.

[0056] Preferably, the determination system further comprises: a reference associated information acquisition module, a reference reward amount calculation module and a reference reward amount display module;

[0057] The reference association information acquisition module is used to acquire reference association information of a reference order corresponding to at least one reference travel plan predetermined by the target user, and each reference association information has corresponding reference travel reward configuration information;

[0058] The reference reward amount calculation module is used to calculate the reference reward amount corresponding to each reference order based on each reference association information and the reference travel reward configuration information corresponding to each reference association information;

[0059] The reference reward amount display module is used to display the reference reward amount to the target user.

[0060] Preferably, the determination system further comprises: a monitoring-related information acquisition module, an abnormality warning module and / or a detailed report generation module;

[0061] The monitoring-related information acquisition module is used to embed and monitor the entire reward distribution process and acquire monitoring-related information;

[0062] The abnormal warning module is used to issue an abnormal warning in response to the monitoring-related information meeting the preset abnormal information;

[0063] The detailed report generation module is used to generate a detailed report containing the monitoring association information in response to the monitoring association information satisfying preset abnormal information.

[0064] The present disclosure also provides an electronic device, including a memory, a processor, and a computer program stored in the memory and used to run on the processor, and when the processor executes the computer program, the method for determining travel rewards as described above is implemented.

[0065] The present disclosure also provides a computer-readable storage medium having a computer program stored thereon, and when the computer program is executed by a processor, the method for determining a travel reward as described above is implemented.

[0066] The present disclosure also provides a computer program product, including a computer program, which implements the above-mentioned method for determining travel rewards when executed by a processor.

[0067] On the basis of being in accordance with the common sense in the art, the above-mentioned preferred conditions can be arbitrarily combined to obtain the preferred embodiments of the present disclosure.

[0068] The positive and progressive effects of this disclosure are:

[0069] The present disclosure determines target travel reward information according to target association information of a target order and target travel reward configuration information matching the target association information, and motivates employees to actively save travel expenses through rewards, thereby improving employee travel satisfaction without damaging corporate travel cost control, and achieving a dual balance between corporate collective interests and employee personal interests.

[0070] This disclosure also proposes an innovative personal account concept, which aims to motivate employees to adopt low-cost travel standards through an online travel reward mechanism. This model builds a personal travel account, directly distributes travel rewards to employees' personal accounts, and allows them to be used for future travel expenses. This not only encourages employees to actively save travel costs, but also breaks the limitations of the traditional travel system. On this basis, a new model of joint participation, win-win and sharing among travel management companies (TMCs), customers, employees and partners has been created. BRIEF DESCRIPTION OF THE DRAWINGS

[0071] Figure 1 A flow chart of a method for determining a travel reward provided in an embodiment of the present disclosure;

[0072] Figure 2 A schematic diagram of a payment method in a personal account provided in an embodiment of the present disclosure;

[0073] Figure 3 A schematic diagram of a personal account credit issuance process provided in an embodiment of the present disclosure;

[0074] Figure 4 A personal account configuration interface provided in an embodiment of the present disclosure Figure 1 ;

[0075] Figure 5 A personal account configuration interface provided in an embodiment of the present disclosure Figure 2 ;

[0076] Figure 6 A schematic diagram of a fund configuration interface provided in an embodiment of the present disclosure;

[0077] Figure 7 A schematic diagram of modules of a system for determining travel rewards provided in an embodiment of the present disclosure;

[0078] Figure 8 A schematic diagram of the structure of an electronic device provided in an embodiment of the present disclosure. DETAILED DESCRIPTION

[0079] The following will be combined with the drawings in the embodiments of the present disclosure to clearly and completely describe the technical solutions in the embodiments of the present disclosure. Obviously, the described embodiments are only part of the embodiments of the present disclosure, rather than all the embodiments. Based on the embodiments in the present disclosure, all other embodiments obtained by ordinary technicians in this field without making creative work are within the scope of protection of the present disclosure.

[0080] It should be noted that if this embodiment involves directional indications (such as up, down, left, right, front, back, etc.), the directional indications are only used to explain the relative position relationship, movement status, etc. between the components under a certain specific posture. If the specific posture changes, the directional indication will also change accordingly.

[0081] In addition, if there are descriptions involving "first", "second", etc. in this embodiment, the descriptions of "first", "second", etc. are only used for descriptive purposes and cannot be understood as indicating or suggesting their relative importance or implicitly indicating the number of technical features indicated. Therefore, the features defined as "first" and "second" may explicitly or implicitly include at least one of the features. In addition, the technical solutions between the various embodiments can be combined with each other, but they must be based on the ability of ordinary technicians in the field to implement them. When the combination of technical solutions is contradictory or cannot be implemented, it should be deemed that such a combination of technical solutions does not exist and is not within the scope of protection required by the present disclosure.

[0082] In the embodiments of the present disclosure, the collection, storage, use, processing, transmission, provision and disclosure of user personal information involved are in compliance with the provisions of relevant laws and regulations and do not violate public order and good morals.

[0083] Example 1

[0084] See also Figures 1 to 6 This embodiment provides a method for determining a travel reward. Figure 1This is a flowchart of a method for determining a travel reward provided in an embodiment of the present disclosure. This specification provides method operation steps such as the embodiment or flowchart, but may include more or fewer operation steps based on conventional or non-creative work. The order of steps listed in the embodiment is only one way of executing the steps among many orders, and does not represent the only order of execution. When the actual system or server product is executed, it can be executed in the order of the method shown in the embodiment or the figure, or in parallel (for example, in a parallel processor or multi-threaded processing environment). Specifically, Figure 1 As shown, the determination method includes:

[0085] S101: Acquire target association information of a target order of a target user, where the target association information includes order status information.

[0086] In this embodiment, the target order of the target user is the order that the target user has placed. For example, the target user has booked an economy class ticket with flight number MU8888 and a price of 680 yuan, and the ticket has been issued, or the target user has booked an order at Hotel B in City A for check-in on November 15 and check-out on November 16. The target association information includes order status information, where the order status information can be the state of the order not being traveled or not being checked in, or the order has been completed, that is, the order has been traveled or the check-in has been completed, or the order can be the state after the order has been changed or canceled. The target association information also includes order price information, for example, the economy class ticket price of flight number MU8888 is 680 yuan, and the order price of Hotel B in City A for check-in on November 15 and check-out on November 16 is 400 yuan. The target order of the target user can be obtained from the pre-built personal account of the target user.

[0087] S102: Acquire target travel reward configuration information that matches the target association information.

[0088] In this embodiment, the target travel reward configuration information is a series of rules and parameters that match the target association information. These rules and parameters can be set in advance in the personal account of the target user, and the target travel reward configuration information includes configuration amount information, which can be the amount range of the enterprise travel standard. For example, when the target user travels once, the air ticket price standard does not exceed 1,500 yuan, and the hotel price standard does not exceed 300 yuan per night. Therefore, the air ticket price is less than or equal to 1,500 yuan, which is the configuration amount information, and the hotel price is less than or equal to 300 yuan, which is also the configuration amount information. The configuration amount information can be adjusted according to the actual situation of each enterprise.

[0089] Specifically, the target travel reward configuration information may also include other information in addition to the configuration amount information. For example, it may be set in advance that if the target user books a domestic hotel and air ticket, a certain amount of reward will be issued if it does not exceed the travel standard, and if the target user books a foreign hotel and air ticket, no reward will be issued. Alternatively, the target travel reward configuration information may also include reward issuance rules, for example, including fixed reward amount or reward ratio information or awarding according to the difference between the actual amount of the target order and the upper limit of the travel standard.

[0090] For example, a fixed reward amount is set in advance at 100 yuan. If the target user's air tickets and hotel bookings do not exceed the travel standards, 100 yuan will be issued each time as a reward, and no reward will be issued if the amount exceeds the travel standards; or rewards can be issued according to a certain ratio. If the target user's air tickets and hotel bookings do not exceed the travel standards, rewards can be issued at 20% of the upper limit of the travel standards, and the reward ratio can also be set in advance; or rewards can be issued according to the difference between the actual amount of the target order and the upper limit of the travel standards. If the actual amount of the target order (air ticket) booked by the target user is 1,200 yuan, and the upper limit of the air ticket in the travel standard is 1,500 yuan, then the difference of 300 yuan can be issued to employees as a reward. The above issuance rules can also be configured according to the actual situation of the enterprise.

[0091] In addition to the above, the target travel reward configuration information can also control the payment currency and payment type. For example, the system supports multiple payment currencies, and users can choose the appropriate payment currency according to their region or business needs. When the company adjusts the target travel reward configuration information, the system can automatically adjust the payment currency to ensure that the reward can be accurately and timely issued to the target user's personal account. The target user can also choose the payment type, such as bank transfer, third-party payment platform payment, etc. The target user can choose the appropriate payment type according to the nature and amount of the reward.

[0092] The target travel reward configuration information can also be linked to control the air ticket and hotel reservation service. For example, it can be configured so that when the target user's booked air tickets and hotels do not exceed the travel standards, the company can provide employees with free air tickets or hotel accommodation as rewards and distribute them to the target user for their own use.

[0093] S103: In response to the order status information indicating that the target order is in a completed state at the current reward determination time, target travel reward information corresponding to the target order is determined based on the target association information and the target travel reward configuration information.

[0094] In this embodiment, when the order status information indicates that the target order is in a completed state at the current reward determination time, that is, the order status has been changed to the final state, for example, the target user has booked a flight at 2024-11-15, 14:00 in the afternoon and the trip has been successful, then the order status is in a completed state at the current reward determination time, or the target user has successfully checked in at the hotel booked, and the order status is also completed. At this time, the target travel reward information corresponding to the target order can be determined based on the target association information and the target travel reward configuration information, and the target travel reward information includes the reward amount. There are three specific determination methods:

[0095] The first method is to determine the target travel reward amount based on the difference between the price of the actual order and the travel standard. In response to the order price information being less than or equal to the upper limit of the configured amount information, the target travel reward information is determined based on the difference between the order price information and the upper limit of the configured amount information. The target travel reward information is positively correlated with the difference. For example: the target user's hotel difference is 800 yuan, and the target user chooses a room of 600 yuan when actually booking a hotel. The actual order price is less than the configured difference price, so the difference of 200 yuan between the two can be used as the target travel reward information. Therefore, the larger the difference, the larger the target travel reward information. Determining travel reward information based on the difference between the order price information and the upper limit of the configured amount is more flexible. By setting the upper limit, the maximum reward amount can be controlled to avoid cost out of control. At the same time, the reward is associated with the actual order amount, which can also encourage the target user to consume within a reasonable range.

[0096] The second method is to pre-set a fixed reward amount. If the actual travel expenses of the target user meet the travel standards, the target user can be rewarded with a fixed reward amount, that is, in response to the order price information being less than or equal to the upper limit of the configured amount information, the target travel reward information is determined based on the fixed reward amount in the target travel reward configuration information. For example: the target user's personal account has been pre-set with a reward amount of 200 yuan, and the air ticket difference is 1,000 yuan. If the target user orders an air ticket for 500 yuan, then the actual order price is less than the configured difference price, which meets the reward standards. The set fixed bonus amount of 200 yuan can be used as the determined target travel reward information. Determining travel reward information based on a fixed reward amount is simple and clear, does not require complex calculations, and a fixed reward amount helps with budget control, and the reward cost is predictable.

[0097] The third method is to determine a reward ratio during configuration. In response to the order price information being less than or equal to the upper limit of the configured amount information, the target travel reward information is determined based on the order price information and the reward ratio information in the target travel reward configuration information. For example: pre-configuration, if the actual order price booked by the user meets the difference standard, 20% of the difference standard can be issued to the target user as a reward. If the difference standard is 800 yuan for the hotel and the user's actual order amount is 500 yuan, it meets the reward standard, so the amount of 160 yuan can be determined as the target travel reward information. Determining travel reward information based on order price information and reward ratio information allows the company to adjust the ratio according to specific circumstances and provide more flexibility.

[0098] At the same time, if the order price information is greater than the upper limit of the configured amount information, the reward ratio information will not be calculated and the reward will not be issued. For example, if the air ticket difference is 900 yuan and a ticket of 1,100 yuan is booked, the difference exceeds the standard, so the reward mechanism will not be triggered.

[0099] The present disclosure determines target travel reward information according to target association information of a target order and target travel reward configuration information matching the target association information, and motivates employees to actively save travel expenses through rewards, thereby improving employee travel satisfaction without damaging corporate travel cost control, and achieving a dual balance between corporate collective interests and employee personal interests.

[0100] In this embodiment, after the step of determining the target travel reward information corresponding to the target order based on the target association information and the target travel reward configuration information, it also includes: processing the reward amount in the target travel reward information based on the instruction information, wherein the instruction information includes an issuance instruction, a cancellation issuance instruction, or an issuance pending instruction. In this solution, the system can control the issuance of rewards based on the issuance instruction, the cancellation issuance instruction, or the issuance pending instruction to ensure the compliance and correct implementation of the reward policy; the system can adapt to different business scenarios and respond quickly by adjusting the instruction information; at the same time, the automated instruction information processing can reduce manual intervention, improve operational efficiency, and reduce error rates.

[0101] Specifically, the step of processing the reward amount in the target travel reward information based on the instruction information includes: generating an issuance instruction in response to the order status information indicating that the target order is completed at the current reward issuance time. In response to the order status being completed, an issuance instruction is generated to ensure that once the order is completed, the corresponding reward can be issued in a timely manner, thereby improving the target user's satisfaction; the automated reward issuance process reduces manual operations and improves efficiency and accuracy. When the target order is at the current reward determination time, the target travel reward information corresponding to the target order is determined based only on the target association information and the target travel reward configuration information, and the reward will not actually be issued to the target user's personal account at this time. Only when the target order is completed at the current reward issuance time will an issuance instruction be generated, and the system will actually issue the determined reward amount to the target user's personal account based on the issuance reward.

[0102] After the step of determining the target travel reward information corresponding to the target order based on the target association information and the target travel reward configuration information, and before the step of processing the reward amount in the target travel reward information based on the instruction information, the determination method further includes: in response to the order status information indicating that the target order changes to unfinished at the current reward issuance time, a cancellation issuance instruction is generated. In response to the order status change to unfinished, a cancellation issuance instruction is generated to prevent the wrong issuance of rewards for unfinished orders, thereby protecting company resources; by canceling the issuance instruction in a timely manner, the financial risk caused by the change of order status can be reduced. For example, the departure time of the target user's flight booking is 2024-12-31, the ticket amount is 500 yuan, and it meets the difference standard of 800. By determining that the fixed reward amount is 200 yuan, but the target user refunds the ticket due to a change in itinerary, therefore, the order status information of the target order changes to unfinished at the current reward issuance time, and a cancellation issuance instruction is generated, and the system cancels the issuance of the reward amount of 200 yuan according to the instruction.

[0103] There is another situation, that is, the order has a preset change, and the preset change can be a partial cancellation of the order, order modification or order renewal, etc. In response to the order status information representing that the target order has changed to the preset change at the current reward issuance time, a pending issuance instruction is generated, and the preset change is used to represent the situation where the reward amount is to be issued. In response to the order status change being the preset change, a pending issuance instruction is generated, which provides a processing mechanism for possible order changes, making the reward issuance more flexible, and providing the company's management with more information and time to make a decision on whether to issue a reward. For example, the target user books a hotel for check-in on November 15 and check-out on November 16, for a total of one night, with an order amount of 200 yuan, which meets the difference standard of 500 yuan. The reward amount determined by calculation is 100 yuan (configured as a fixed reward amount), but after the user successfully checks in, he renews for one night, so the order status has changed. In this case, the order status information has changed, and a pending issuance instruction is generated, and then you can manually confirm whether this trip meets the difference standard, and if it meets the difference standard, how much reward is required.

[0104] In this embodiment, the determination method further includes: obtaining reference association information of a reference order corresponding to at least one reference travel plan predetermined by the target user, and each reference association information has corresponding reference travel reward configuration information, and based on each reference association information and the reference travel reward configuration information corresponding to each reference association information, calculating the reference reward amount corresponding to each reference order, and displaying the reference reward amount to the target user. By displaying the reference reward amount, the user can more clearly understand the potential rewards of different travel plans, so as to make a decision that is more in line with their own interests; the user can compare the reward amounts of different reference orders and choose the most economical or most favorable travel plan. At the same time, the system provides personalized reward information based on the reference travel plan predetermined by the user, thereby enhancing the user's personalized experience.

[0105] Specifically, before the target user purchases a ticket or makes a hotel reservation, reference association information of a reference order corresponding to at least one reference travel plan predetermined by the target user may be obtained. For example, the target user determines to travel from Shanghai to Beijing on November 15, 2024, and selects a flight from 07:50 to 10:30. The flight corresponds to multiple prices of tickets, including a full-price ticket of 1,100 yuan, a 30%-off ticket of 770 yuan, and a 50%-off ticket of 550 yuan. These prices are the reference association information. Each reference association information has a corresponding reference travel reward configuration information, which is 20% off (880 yuan). That is, 20% off is a pre-configured difference standard. Through each reference association information and the corresponding reference travel reward configuration information, a reference reward amount corresponding to each reference order is calculated (the reward mechanism pre-set for the reward amount is determined based on the difference between the actual order and the difference standard). At this time, the reference reward amount corresponding to the full-price ticket is 0 yuan, the reference reward amount corresponding to the 30%-off ticket is 110 yuan, and the reference reward amount corresponding to the 50%-off ticket is 330 yuan. These calculated reference reward amounts will be displayed on the booking interface of the target user for his reference.

[0106] In this embodiment, the determination method also includes: tracking and monitoring the entire process of reward issuance, obtaining monitoring-related information, issuing abnormal warnings in response to the monitoring-related information meeting preset abnormal information, and / or generating detailed reports containing monitoring-related information. By monitoring the entire process of reward issuance, potential risks such as incorrect issuance can be discovered and prevented in a timely manner; by identifying and responding to abnormal information, the security of the system can be improved and the interests of the enterprise and target users can be protected; detailed reports can be used for audits and compliance checks to ensure that the issuance of rewards complies with relevant policies and regulations. At the same time, detailed reports can also help enterprises monitor and manage reward costs and optimize budget allocation.

[0107] Specifically, the present invention can track and monitor various important nodes such as target users' booking, ticketing, confirmation, cancellation or partial cancellation of air tickets or hotels, order modification and order completion, and obtain monitoring-related information related to each node. If the monitoring-related information meets the preset abnormal information, an abnormal warning can be issued. The preset abnormal information here can be order cancellation, or long-term non-ticketing or partial order cancellation (for example: the air ticket is divided into two legs, and the second leg is cancelled due to weather reasons). At the same time, a detailed report containing monitoring-related information can also be generated.

[0108] The present disclosure also builds a personal account system for business travel based on the above-mentioned travel reward determination method, and the personal account system includes the following modules:

[0109] 1. Personal account configuration management module: This module can provide standardized and modular reward issuance configuration switches, and can also control the payment currency, payment type, and flight and hotel reservation service switches in a linked manner, so as to realize the different combination solutions for reward issuance configuration of each business line. Regarding the payment currency level: If RMB or Hong Kong dollars can be supported, linkage control can be carried out through account switches, including allowing the use of specific currencies and restricting the use of specific currencies, etc. Whether the target user can use a certain currency for payment is agreed upon when the enterprise and the business travel management company sign an agreement to agree on the settlement currency. Regarding payment methods: The current personal account limit can be a personal payment method, similar to the gift card model. Figure 2 A schematic diagram of a payment method in a personal account provided in an embodiment of the present disclosure is shown in FIG. Figure 2 As shown, personal accounts can flexibly support this amount and bank card or other third-party (Alipay, WeChat, etc.) combined payment at the cashier. The specific payment methods that the cashier can support are currently controlled by the account's blacklist and whitelist.

[0110] 2. Personal account reward calculation engine: This engine can calculate the booking reward amount in real time based on the difference configuration of each business line and the personal account reward distribution configuration.

[0111] 3. Personal account order processing and fulfillment module: This module can disassemble the issuance, cancellation and recovery business scenarios, and reconstruct the value-added center's order creation, fulfillment, and order processing processes. It supports full-amount use and mixed use on the financial side for air ticket reservations and changes, and supports full-amount use, mixed use on the financial side, and free use on the business travel side for hotel reservations. For example: After the reward calculation engine calculates the amount of the reward, it will generate the amount to be issued corresponding to each order, and at the same time, it will generate one or more issuance documents to be issued, and drive whether the issuance is completed, suspended, or recovered according to the status of the actual air ticket or hotel business order.

[0112] For example: For an air ticket booking order, according to the employee's booking amount and the company's difference standard and reward configuration, the amount to be paid to the employee for this booking is 50 quota, and the flight departure time is 2024-12-31.

[0113] Scenario 1: The employee refunds the ticket on 2024-12-15 due to a change in itinerary, and the issuance order is suspended;

[0114] Scenario 2: The employee changes his / her itinerary on 2024-12-19, and the ticket issuance order determines whether to suspend or wait for issuance based on the status of the change order, price difference, voluntary / involuntary and other scenarios;

[0115] Scenario 3: The employee successfully travels on 2024-12-31, and the ticket number status is changed to Used. The issuance is triggered 48 hours later, and the issuance order is transferred to Completed. The balance of the employee's personal account increases by 50.

[0116] 4. Personal account funds management system: Build a new personal account funds management operation page, interconnect with the underlying financial stored value account service, create monthly settlement and pre-deposit personal account inventory pool and fund pool, and build a full set of account services and transaction services based on this.

[0117] 5. Business monitoring system: Implement the full-process tracking and monitoring system construction of the personal account system, add monitoring and alarm mechanisms for key business nodes during issuance and use, produce deduction and refund detail reports, value-added monitoring panels, account inventory monitoring panels, inventory water level warning panels, etc., to dynamically perceive risks in the entire process.

[0118] The following is an example of how to use a personal account:

[0119] Configuration of Company A: In order to encourage employees to save travel costs, Company A enables employees to use personal accounts. It allocates 50,000 yuan from the public account every month to reward employees for low-cost travel on the air and hotel production line and allows employees to use it when booking hotels. The single payment does not exceed 200 yuan, and the refund ratio for air and hotel is configured as 30% and 10% respectively. No validity period is configured. The quota is valid for a long time after it is issued, and the account balance is automatically returned after the employee leaves.

[0120] Employee B: After employee B is activated in company A, he books air tickets and hotels for the next day. The business travel front-end query page prompts that if he books flight MU6688, he can get a 50 yuan reward. Company A's hotel difference is 600 yuan. Employee B can also get an additional 10 yuan reward for booking a hotel for 500 yuan. For this booking, employee B can be rewarded a total of 60 yuan. The 50 yuan reward for air ticket booking will be issued to employee B's account within 48 hours after he takes off the next day. When employee B leaves the hotel, the 10 yuan reward for hotel booking will be automatically issued.

[0121] Employee B can use this service: Employee B can book a hotel with a higher standard for business trips. For example, he can book a hotel with a standard of 700, and pay the 100 yuan for the higher standard. The employee chooses to pay with 60 yuan of his personal account balance and the remaining 40 yuan using Alipay. The subsequent unified bill and invoice for 600+60 yuan are provided to Enterprise A, and 40 yuan is invoiced to Employee B.

[0122] Figure 3 A schematic diagram of a personal account credit issuance process provided in an embodiment of the present disclosure is shown below. Figure 3 Explain the process of issuing personal account quota:

[0123] First, call the account interface to query the personal account configuration. For users who need to open a personal account, the homepage entrance is displayed. Users can query on the main homepage, and then query on the list page / middle page. The list page / middle page list query includes the front-end aggregation (Aggregate, Agg) list query (i.e. Agg list query), personal account issuance calculation control and service fee calculation resource distribution output and other steps. Return relevant information and display the expected issuance amount on the list page / middle page, personal account allocation rule account configuration, read and calculate payment methods, vouchers and other information through Agg, payment and delivery calculation for the front-end to select payment methods and delivery methods. In the page submission, you need to check the amount of the amount to be issued, the front-end issues the amount of the amount to be issued, and then place an order. The front-end considers whether to judge the issuance logic. For example, if the coupon is used, the personal account quota will not be issued. If there is such logic, it will be issued by the front-end. If the front-end does not have the logic to determine whether to issue, you can consider taking the reverse query engine and verifying the amount issued by the front-end.

[0124] After the order is placed, it will be checked whether it is occupied. If it is not occupied, the company's personal account quota pool is occupied. Otherwise, skip this step and return the result directly. If the occupation is successful, it is necessary to determine whether the issuance amount is met. If it is met, the personal account will be issued, and the query interface will be called to determine whether the current user has opened an account in the financial account to query the financial stored value account, and the query result will be returned. If there is a result (that is, there is an account), the configuration interface will be called to record the account. If the financial stored value account configuration is successfully recorded, the personal account issuance configuration data can be recorded and the personal account balance can be displayed to the user. If there is no result in the financial stored value account query, a financial stored value account will be opened. If the account is successfully opened, the configuration interface will be called to record the account and configure the financial stored value account. If the configuration is successful, the personal account issuance configuration data will be recorded, the occupied state will be changed to the usable state, and the personal account balance will be displayed to the user. During the issuance process, the reverse process of issuance also needs to be considered. When the following situations occur, the amount to be issued and the amount actually issued will not match: for example, cancellation of air and hotel tickets, refunds, rebooking, change of the number of nights of stay or extension of stay; price change of air and hotel tickets (higher or lower); change of international air ticket tax (change of air ticket amount); the air ticket has passed the departure time but the ticket number status is incorrect. In this case, the ticket will not be issued.

[0125] If the configuration of the financial stored value account fails, the failure information will be issued. If the opening of the financial stored value account fails, the failure information will also be issued. If the company's personal account quota pool is not occupied successfully, the error code will be transmitted and the preset error script will be displayed to the user; if the occupation is successful, but the issuance requirements are not met, the company's personal account quota pool will be released. The configuration process also focuses on the configuration dimension of the personal account, whether the sub-account is parallel to other personal payment methods, and a supplementary agreement will be signed to divide / configure the company's personal account pool.

[0126] Figure 4 A personal account configuration interface provided in an embodiment of the present disclosure Figure 1 ; Figure 5 A personal account configuration interface provided in an embodiment of the present disclosure Figure 2 ; Figure 6 Schematic diagram of a fund configuration interface provided in an embodiment of the present disclosure; Figure 4 , Figure 5 and Figure 6 As shown in the figure, the information related to personal accounts can be configured through the above interface. By implementing the above set of comprehensive standard solutions, an efficient platform can be created, which includes a flexible personal account configuration system, an intelligent travel standard savings calculation engine, an automated travel reward fulfillment mechanism, and a unified payment settlement process. This solution cleverly addresses the common problem in the industry - high travel expenses caused by high or even overbooking of employees. It effectively eases the potential conflicts between enterprises and employees in travel, while empowering the business travel department to better meet the needs of customers for internal welfare distribution and external marketing cooperation.

[0127] Example 2

[0128] Corresponding to the above-mentioned embodiment of the method for determining travel incentives, the present disclosure further provides a system for determining travel incentives, and the determination system is implemented by the above-mentioned determination method.

[0129] Figure 7 Schematic diagram of a module of a travel reward determination system provided in an embodiment of the present disclosure, such as Figure 7 As shown, the determination system includes:

[0130] A target association information acquisition module 1 is used to acquire target association information of a target order of a target user, wherein the target association information includes order status information;

[0131] Target configuration information acquisition module 2, used to acquire target travel reward configuration information matching the target association information;

[0132] The target reward information determination module 3 is used to determine the target travel reward information corresponding to the target order based on the target association information and the target travel reward configuration information in response to the order status information indicating that the target order is in a completed state at the current reward determination time.

[0133] Preferably, the target association information includes order price information, and the target travel reward configuration information includes configuration amount information; the target reward information determination module is further used to determine the target travel reward information based on the difference between the order price information and the upper limit of the configuration amount information in response to the order price information being less than or equal to the upper limit of the configuration amount information, and the target travel reward information is positively correlated with the difference;

[0134] or, in response to the order price information being less than or equal to the upper limit value of the configuration amount information, determining the target travel reward information based on the fixed reward amount in the target travel reward configuration information;

[0135] Or, in response to the order price information being less than or equal to the upper limit value of the configured amount information, the target travel reward information is determined based on the order price information and the reward ratio information in the target travel reward configuration information.

[0136] Preferably, the target travel reward information includes a reward amount; the determination system further includes a reward amount processing module;

[0137] The reward amount processing module is used to process the reward amount in the target travel reward information based on the instruction information; wherein the instruction information includes an issuance instruction, a cancellation issuance instruction or an issuance pending instruction.

[0138] Preferably, the reward amount processing module includes: a distribution instruction generation unit, and / or a cancellation distribution instruction generation unit, and / or a distribution pending instruction generation unit;

[0139] The issuing instruction generating unit is used to generate an issuing instruction in response to the order status information indicating that the target order is completed at the current reward issuing time;

[0140] a cancel issuance instruction generating unit, for generating a cancel issuance instruction in response to the order status information indicating that the target order changes to be uncompleted at the current reward issuance time;

[0141] The issuance pending instruction generating unit is used to generate an issuance pending instruction in response to the order status information indicating that the target order changes to a preset change situation at the current reward issuance time. The preset change situation is used to indicate the situation where the reward amount is to be issued.

[0142] Preferably, the determination system further comprises: a reference associated information acquisition module, a reference reward amount calculation module and a reference reward amount display module;

[0143] A reference association information acquisition module is used to acquire reference association information of a reference order corresponding to at least one reference travel plan predetermined by a target user, and each reference association information has corresponding reference travel reward configuration information;

[0144] A reference reward amount calculation module, used to calculate the reference reward amount corresponding to each reference order based on each reference association information and the reference travel reward configuration information corresponding to each reference association information;

[0145] The reference reward amount display module is used to display the reference reward amount to target users.

[0146] Preferably, the determination system further comprises: a monitoring-related information acquisition module, an abnormality warning module and / or a detailed report generation module;

[0147] The monitoring-related information acquisition module is used to track and monitor the entire reward distribution process and obtain monitoring-related information;

[0148] An abnormal warning module, used for issuing an abnormal warning in response to monitoring related information meeting preset abnormal information;

[0149] The detailed report generation module is used to generate a detailed report containing monitoring association information in response to the monitoring association information meeting the preset abnormal information.

[0150] As for the system embodiment, since it basically corresponds to the method embodiment, the relevant parts can refer to the partial description of the method embodiment. The system embodiment described above is only illustrative, wherein the units described as separate components may or may not be physically separated, and the components as units may or may not be physical units, that is, they may be located in one place, or they may be distributed on multiple network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the disclosed solution.

[0151] Example 3

[0152] Figure 8 This is a structural diagram of an electronic device provided in an embodiment of the present disclosure, wherein the electronic device includes a memory, a processor, and a computer program stored in the memory and used to run on the processor, and when the processor executes the computer program, the method for determining the travel reward described in any of the above embodiments is implemented. Figure 8 The electronic device 80 shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present disclosure.

[0153] like Figure 8 As shown, the electronic device 80 may be in the form of a general-purpose computing device, for example, it may be a server device. The components of the electronic device 80 may include, but are not limited to: at least one processor 81, at least one memory 82, and a bus 83 connecting different system components (including the memory 82 and the processor 81).

[0154] The bus 83 includes a data bus, an address bus, and a control bus.

[0155] The memory 82 may include a volatile memory, such as a random access memory (RAM) 821 and / or a cache memory 822 , and may further include a read-only memory (ROM) 823 .

[0156] The memory 82 may also include a program tool 825 (or utility) having a set (at least one) of program modules 824, such program modules 824 including but not limited to: an operating system, one or more application programs, other program modules, and program data, each of which or some combination may include an implementation of a network environment.

[0157] The processor 81 executes various functional applications and data processing by running the computer program stored in the memory 82, such as the method for determining the travel reward provided in any of the above embodiments.

[0158] The electronic device 80 can also communicate with one or more external devices 84 (e.g., keyboards, pointing devices, etc.). This communication can be performed through an input / output (I / O) interface 85. In addition, the electronic device 80 can also communicate with one or more networks (e.g., local area networks (LANs), wide area networks (WANs) and / or public networks, such as the Internet) through a network adapter 86. As shown in the figure, the network adapter 86 communicates with other modules of the electronic device 80 through a bus 83. It should be understood that, although not shown in the figure, other hardware and / or software modules can be used in conjunction with the electronic device 80, including but not limited to: microcode, device drivers, redundant processors, external disk drive arrays, RAID (disk array) systems, tape drives, and data backup storage systems, etc.

[0159] It should be noted that although several units / modules or sub-units / modules of the electronic device are mentioned in the above detailed description, this division is merely exemplary and not mandatory. In fact, according to the embodiments of the present disclosure, the features and functions of two or more units / modules described above can be embodied in one unit / module. Conversely, the features and functions of one unit / module described above can be further divided into multiple units / modules to be embodied.

[0160] Example 4

[0161] The embodiments of the present disclosure further provide a computer-readable storage medium having a computer program stored thereon, and when the program is executed by a processor, the method for determining a travel reward provided in any of the above embodiments is implemented.

[0162] The readable storage medium may include but is not limited to: a portable disk, a hard disk, a random access memory, a read-only memory, an erasable programmable read-only memory, an optical storage device, a magnetic storage device or any suitable combination of the above.

[0163] Example 5

[0164] The embodiment of the present disclosure further provides a computer program product, including a computer program, which implements any of the above-mentioned methods for determining travel rewards when executed by a processor.

[0165] Among them, the program code for executing the computer program product of the present disclosure can be written in any combination of one or more programming languages, and the program code can be executed completely on the user device, partially on the user device, as an independent software package, partially on the user device and partially on a remote device, or completely on the remote device.

[0166] Although the specific embodiments of the present disclosure are described above, those skilled in the art should understand that this is only an example, and the protection scope of the present disclosure is defined by the appended claims. Those skilled in the art may make various changes or modifications to these embodiments without departing from the principles and essence of the present disclosure, but these changes and modifications all fall within the protection scope of the present disclosure.

Claims

1. A method for determining a travel reward, characterized in that: The determination method comprises: Acquire target association information of a target order of a target user, wherein the target association information includes order status information; Acquire target travel reward configuration information matching the target association information; In response to the order status information indicating that the target order is in a completed state at the current reward determination time, the target travel reward information corresponding to the target order is determined based on the target association information and the target travel reward configuration information.

2. The method for determining a travel reward according to claim 1, wherein: The target association information includes order price information, and the target travel reward configuration information includes configuration amount information; The step of determining the target travel reward information corresponding to the target order based on the target association information and the target travel reward configuration information includes: In response to the order price information being less than or equal to the upper limit value of the configured amount information, determining the target travel reward information based on the difference between the order price information and the upper limit value of the configured amount information, the target travel reward information being positively correlated with the difference; or, in response to the order price information being less than or equal to the upper limit value of the configured amount information, determining the target travel reward information based on the fixed reward amount in the target travel reward configuration information; Or, in response to the order price information being less than or equal to the upper limit value of the configured amount information, the target travel reward information is determined based on the order price information and the reward ratio information in the target travel reward configuration information.

3. The method for determining a travel reward according to claim 1, wherein: The target travel reward information includes a reward amount; after the step of determining the target travel reward information corresponding to the target order based on the target association information and the target travel reward configuration information, the method further includes: Processing the reward amount in the target travel reward information based on the instruction information; The instruction information includes an issuing instruction, a cancelling issuing instruction or an issuing pending instruction.

4. The method for determining a travel reward according to claim 3, wherein: The step of processing the reward amount in the target travel reward information based on the instruction information includes: In response to the order status information indicating that the target order is completed at the current reward issuance time, generating the issuance instruction; And / or, after the step of determining the target travel reward information corresponding to the target order based on the target association information and the target travel reward configuration information, and before the step of processing the reward amount in the target travel reward information based on the instruction information, the determination method further includes: In response to the order status information indicating that the target order changes to being uncompleted at the current reward issuance time, generating the cancellation issuance instruction; And / or, in response to the order status information indicating that the target order changes to a preset change at the current reward issuance time, the issuance pending instruction is generated, and the preset change is used to indicate the situation in which the reward amount is to be issued.

5. The method for determining a travel reward according to claim 1, wherein: The determination method further comprises: Acquire reference association information of a reference order corresponding to at least one reference travel plan predetermined by the target user, wherein each reference association information has corresponding reference travel reward configuration information; Based on each of the reference association information and the reference travel reward configuration information corresponding to each of the reference association information, a reference reward amount corresponding to each of the reference orders is calculated; The reference reward amount is displayed to the target user.

6. The method for determining a travel reward according to any one of claims 1 to 5, characterized in that: The determination method further comprises: By tracking and monitoring the entire reward distribution process, and obtaining monitoring-related information; In response to the monitoring-related information satisfying the preset abnormal information, Issue an exception warning; And / or, generate a detailed report containing the monitoring related information.

7. A system for determining travel incentives, characterized in that: The determination system comprises: A target association information acquisition module, used to acquire target association information of a target order of a target user, wherein the target association information includes order status information; A target configuration information acquisition module, used to acquire target travel reward configuration information matching the target association information; The target reward information determination module is used to determine the target travel reward information corresponding to the target order based on the target association information and the target travel reward configuration information in response to the order status information indicating that the target order is in a completed state at the current reward determination time.

8. An electronic device comprising a memory, a processor, and a computer program stored in the memory and used to run on the processor, characterized in that: When the processor executes the computer program, the method for determining a travel reward according to any one of claims 1 to 6 is implemented.

9. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processor, the method for determining a travel reward according to any one of claims 1 to 6 is implemented.

10. A computer program product, comprising a computer program, characterized in that When the computer program is executed by a processor, the method for determining a travel reward according to any one of claims 1 to 6 is implemented.

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