Information filling method and device based on solar code, equipment and storage medium
By using a sun code-based information filling method, a unique sun code is generated by binding the customer's unique identifier with the information to be filled. This solves the problem of customer information identification errors caused by manual identification and achieves automated information filling and improved accuracy.
Patent Information
- Application Number
- CN202411778111.5
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- Filing Date
- 2024-12-04
- Publication Date
- 2025-12-26
- Estimated Expiration
- 2044-12-04
AI Technical Summary
In existing technologies, when obtaining customer information through manual identification, it is impossible to accurately identify customers, resulting in a high error rate and low efficiency, which cannot meet the needs of rapid customer acquisition.
The information filling method based on the sun code is adopted. By obtaining the customer's unique identifier and establishing a binding relationship with the information to be filled, a unique sun code is generated. The unique identifier is used to determine whether the customer has a connection relationship. If a connection relationship exists, the information is automatically filled into the communication platform file, or the customer can be provided with a sequence of available employees to choose from.
It improves the accuracy and efficiency of information filling, avoids errors caused by manual identification, realizes automated information identification and filling, and enhances user experience and the accuracy of information filling.
Smart Images

Figure CN119652866B_ABST
Abstract
Description
TECHNICAL FIELD
[0001] The present application relates to the field of artificial intelligence, and in particular to a method for filling information based on a solar code. BACKGROUND
[0002] With the progress of society, the channel of building connection with customers through electric connection has been gradually replaced by the communication platform channel. At present, major companies in the market are developing the construction of communication platforms, mainly providing daily consulting services for customers through communication platforms and realizing fine operation of customers in combination with local user tags of the company.
[0003] The construction of the communication platform is based on the connection with the customer in the communication platform after obtaining the customer. At present, the customer acquisition channel is generally through the addition based on the two-dimensional code and the business card addition. The customer acquisition two-dimensional code is generated and put into each APP or single-out, claim settlement and other scene process breakpoints to form customer acquisition breakpoints. When the user handles online business or issues a single-out system, the user scans the put-in customer acquisition two-dimensional code and builds a connection on the communication platform. After the connection is successful, the connection scene, channel, policy status, network point and other information are supplemented to the communication platform file through artificial recognition.
[0004] Although the above-mentioned scheme can realize fast customer acquisition, it cannot accurately identify the customer, and through artificial recognition, it cannot meet the workload of identification, is prone to errors and has low efficiency. SUMMARY
[0005] The purpose of the embodiments of the present application is to provide a method, device and equipment for filling information based on a solar code, and a storage medium, which mainly aims to improve the accuracy and efficiency of information filling.
[0006] In order to solve the above technical problems, the embodiments of the present application provide a method for filling information based on a solar code, which adopts the following technical scheme:
[0007] Obtain the to-be-filled information in the process of purchasing insurance by the customer, and establish a binding relationship between the to-be-filled information and the unique identifier of the customer;
[0008] Generate a special solar code according to the to-be-filled information, and when it is monitored that the customer scans the special solar code, obtain the unique identifier of the customer, and determine whether the customer has a target connection relationship according to the unique identifier of the customer;
[0009] When the customer has a connection relationship, mark the unique identifier of the customer according to the connection relationship, and automatically fill the to-be-filled information into the communication platform file according to the binding relationship;
[0010] When the customer does not exist a linkage relationship, obtaining a set of assumable employees from a preset employee library, sorting the set of assumable employees according to a preset rule to obtain a sequence of assumable employees, and feeding back the sequence of assumable employees to the customer;
[0011] Obtaining a target assumable employee selected by the customer from the sequence of assumable employees, establishing the linkage relationship between the customer and the target assumable employee, marking the unique identifier of the customer according to the linkage relationship, and automatically filling the to-be-filled information into the communication platform archive according to the binding relationship.
[0012] Further, the generating of the exclusive solar code according to the to-be-filled information comprises:
[0013] Extracting the unique identifier from the to-be-filled information, and verifying the unique identifier;
[0014] When the unique identifier passes the verification, encoding the to-be-filled information to obtain encoded information;
[0015] Processing the unique identifier and the encoded information by using a preset solar code generation tool to generate the exclusive solar code.
[0016] Further, the judging of whether the customer exists a target linkage relationship according to the unique identifier of the customer comprises:
[0017] Obtaining a preset customer linkage table, and writing a first SQL query statement according to the unique identifier of the customer;
[0018] Executing a query operation on the preset customer linkage table by using the first SQL query statement;
[0019] When a first query result is returned, judging that the customer exists the target linkage relationship;
[0020] When the first query result is not returned, judging that the customer exists an initial linkage relationship or does not exist a linkage relationship.
[0021] Further, the judging of whether the customer exists an initial linkage relationship or does not exist a linkage relationship when the first query result is not returned comprises:
[0022] Obtaining an employee friend relationship table, and writing a second SQL query statement according to the unique identifier of the customer;
[0023] Executing a query in the employee friend relationship table by using the SQL query statement;
[0024] When a second query result is returned, judging that the customer exists the initial linkage relationship;
[0025] When the second query result is not returned, it is determined that the customer does not exist in the initial association relationship.
[0026] Further, after the determination that the customer exists in the initial association relationship, the method further comprises:
[0027] Obtaining the association quantity of the initial association relationship;
[0028] According to the type of the accepted employee, the friend relationship is released until the association quantity of the initial association relationship is one, and the target association relationship is obtained.
[0029] Further, after the automatic filling of the to-be-filled information into the communication platform archive according to the binding relationship, the method further comprises:
[0030] Defining a set of mandatory filling boxes in advance, for each mandatory filling box in the set of mandatory filling boxes, a pre-defined verification rule is used for verification, wherein the pre-defined verification rule includes non-empty verification and format verification;
[0031] When any one of the mandatory filling boxes does not pass the pre-defined verification rule, an alarm information is generated, and the alarm information is pushed to the corresponding technical employee for manual review.
[0032] Further, the sorting of the set of acceptable employees according to the preset rule to obtain an acceptable employee sequence comprises:
[0033] Obtaining the acceptance quantity and acceptance score of each acceptable employee in the set of acceptable employees;
[0034] According to the preset weight and the acceptance quantity and acceptance score of each acceptable employee, the final score of each acceptable employee is calculated;
[0035] According to the final score, the set of acceptable employees is sorted to obtain the sequence of acceptable employees.
[0036] To solve the above technical problems, the embodiment of the application also provides an information filling device based on a solar code, which adopts the following technical scheme:
[0037] An obtaining module is configured to obtain to-be-filled information when a customer purchases an insurance process, and establish a binding relationship between the to-be-filled information and a unique identifier of the customer;
[0038] A judgment module is configured to generate a special solar code according to the information to be filled in, and when it is monitored that the customer scans the special solar code, obtain the unique identifier of the customer, and determine whether the customer has a target association relationship according to the unique identifier of the customer.
[0039] A filling module is configured to, when the customer has an association relationship, associate mark the unique identifier of the customer according to the association relationship, and automatically fill the information to be filled in into a communication platform archive according to the binding relationship.
[0040] A sorting module is configured to, when the customer does not have an association relationship, obtain a set of assumable employees from a preset employee library, sort the set of assumable employees according to a preset rule to obtain a sequence of assumable employees, and feed back the sequence of assumable employees to the customer.
[0041] An association module is configured to obtain a target assumable employee selected by the customer from the sequence of assumable employees, establish the association relationship between the customer and the target assumable employee, associate mark the unique identifier of the customer according to the association relationship, and automatically fill the information to be filled in into the communication platform archive according to the binding relationship.
[0042] To solve the above technical problems, the embodiment of the present application further provides a computer device, which comprises at least one processor and a memory in communication connection with the at least one processor; wherein the memory stores instructions executable by the at least one processor, and the instructions are executed by the at least one processor to enable the at least one processor to execute the information filling method based on the solar code as described above.
[0043] To solve the above technical problems, the embodiment of the present application further provides a computer readable storage medium, which stores a computer program, and the computer program is executed by a processor to implement the information filling method based on the solar code as described above.
[0044] Compared with the prior art, the embodiment of the present application has the following beneficial effects:
[0045] In the embodiment, by establishing a binding relationship between the information to be filled in and the unique identifier of the customer, the filling error caused by manual identification can be avoided, and the accuracy of subsequent customer identification is improved; and a foundation is provided for subsequent automatic filling, and the efficiency of filling the information to be filled in is improved.
[0046] According to the information to be filled, a special solar code is generated to realize one code for one customer and avoid identification errors caused by manual identification, thereby improving the accuracy of subsequent information to be filled; according to the unique identifier of the customer, it is judged whether the customer has a linkage relationship, and the unique identifier is used as the basis for judgment, thereby improving the accuracy of judgment and the accuracy of subsequent information to be filled;
[0047] According to the linkage relationship, the unique identifier of the customer is marked, and the information to be filled is automatically filled into the communication platform archive according to the binding relationship, to realize automatic identification of the customer and automatic filling of the information to be filled into the customer's archive, thereby avoiding errors caused by manual filling and improving the efficiency and accuracy of information filling;
[0048] By pushing the sorted available employee sequence to the user, the carrying capacity of the available employees is balanced, thereby improving the user experience; and the entire sequence is sent to the user, so that the user has the space to choose, thereby also improving the user experience. Furthermore, when the user does not have a linkage relationship, the available employee sequence can be automatically pushed for the user to choose, thereby improving the efficiency of subsequent information filling;
[0049] By establishing a linkage relationship between the user-selected available employee and the target employee, the efficiency of subsequent information filling steps is improved, and the customer's information to be filled is automatically filled, thereby improving the efficiency and accuracy of information filling. BRIEF DESCRIPTION OF DRAWINGS
[0050] In order to more clearly illustrate the schemes in the present application, the following will briefly introduce the drawings needed in the description of the embodiments of the present application. Obviously, the drawings in the following description are some embodiments of the present application, and other drawings can be obtained by those skilled in the art without creative labor.
[0051] Figure 1 is an exemplary system architecture diagram to which the present application can be applied;
[0052] Figure 2 is a flowchart of one embodiment of the information filling method based on solar code according to the present application;
[0053] Figure 3 is a structural schematic diagram of one embodiment of the information filling device based on solar code according to the present application;
[0054] Figure 4 is a structural schematic diagram of one embodiment of the device according to the present application. DETAILED DESCRIPTION
[0055] Unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this application belongs; the terms used in the specification are intended to describe the particular embodiments and are not intended to limit the application; the terms "include" and "have" and their any variations used in the specification and the claims and the above description of drawings are intended to cover the non-exclusive inclusion; the terms "first", "second" and the like used in the specification and the claims and the above description of drawings are intended to distinguish different objects, not to describe a particular order.
[0056] Reference herein to "embodiment" means that a particular feature, structure, or characteristic described in connection with an embodiment can be included in at least one embodiment of the application. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are they necessarily mutually exclusive or alternative embodiments. It is expressly understood that the embodiments described herein are combinable with each other.
[0057] In order to make the person skilled in the art better understand the scheme of the application, the technical solutions in the embodiments of the application will be described clearly and completely in conjunction with the drawings below.
[0058] As shown in Figure 1 The system architecture 100 can include a terminal device 101, a network 102 and a server 103, and the terminal device 101 can be a notebook computer 1011, a tablet computer 1012 or a mobile phone 1013. The network 102 is a medium for providing a communication link between the terminal device 101 and the server 103. The network 102 can include various connection types, such as wired, wireless communication links or optical fiber cables, etc.
[0059] The user can use the terminal device 101 to interact with the server 103 through the network 102 to receive or send messages, etc. Various communication client applications can be installed on the terminal device 101, such as web browser applications, shopping applications, search applications, instant messaging tools, email clients, social platform software, etc.
[0060] The terminal device 101 can be various electronic devices with a display screen and supporting web browsing, in addition to the notebook computer 1011, the tablet computer 1012 or the mobile phone 1013, the terminal device 101 can also be an electronic book reader, an MP3 player (Moving Picture Experts Group Audio Layer III), an MP4 player (Moving Picture Experts Group Audio Layer IV), a laptop computer and a desktop computer, etc.
[0061] The server 103 can be a server providing various services, for example, a background server providing support for a page displayed on the terminal device 101.
[0062] It should be noted that the information filling method based on the solar code provided in the embodiments of the present application is generally executed by a server / terminal device, and accordingly, the information filling device based on the solar code is generally arranged in the server / terminal device.
[0063] It should be understood that, Figure 1 The number of terminal devices, networks and servers in
[0064] With reference to Figure 2 , a flow chart of one embodiment of the information filling method based on the solar code according to the present application is shown; the information filling method based on the solar code comprises the following steps:
[0065] In step S201, the to-be-filled information in the process of purchasing insurance by a customer is acquired, and a binding relationship is established between the to-be-filled information and a unique identifier of the customer.
[0066] In the present embodiment, in the process of purchasing insurance, in order to realize automatic filling for the establishment of a subsequent communication platform, the to-be-filled information in the process of purchasing insurance by a customer is acquired first, the to-be-filled information includes but is not limited to policy entry site information, policy issuing agencies, policy numbers, frame numbers (for motor vehicle insurance), customer basic information, etc., the customer basic information includes but is not limited to the name, gender, contact number, email address, certificate number, etc. of the customer; one or more unique identifiers are extracted from the customer basic information, including but not limited to the ID card certificate number, etc., and a binding relationship is established between the unique identifier of the customer and the to-be-filled information.
[0067] In an implementable example A, Xiaoming purchases car insurance for his motor vehicle. When the car insurance is purchased, Xiaoming's basic information, policy number, policy issuing agency, and vehicle frame number are generated. Xiaoming's basic information, policy number, policy issuing agency, and vehicle frame number are obtained, and the above information is packaged into a data packet. The ID number in Xiaoming's basic information is extracted as a unique identifier, and the unique identifier is bound to the data packet.
[0068] In this embodiment, by binding the to-be-filled data to the unique identifier of the customer, the filling error caused by manual identification can be avoided, and the accuracy of subsequent customer identification is improved. Moreover, a basis is provided for subsequent automatic filling, and the efficiency of filling the to-be-filled information is improved.
[0069] In step S202, a special solar code is generated according to the to-be-filled information. When it is monitored that the customer scans the special solar code, the unique identifier of the customer is obtained, and whether the customer has a target association relationship is determined according to the unique identifier of the customer.
[0070] In this embodiment, based on the to-be-filled information obtained in step S201, a special solar code associated with customer information is generated, and the special solar code is monitored in real time. When it is monitored that the customer scans the special solar code, the unique identifier of the special solar code is analyzed, and whether the unique identifier of the customer is consistent with the unique identifier of the special solar code is determined. When they are inconsistent, it is determined that the special solar code is not the special solar code corresponding to the customer, and the user is prompted to scan again. When they are consistent, whether the customer has a target association relationship in the preset communication platform is determined according to the unique identifier of the customer. The target association relationship means that there is only one contact relationship (for example, the customer has only one friend of the employee) in the preset communication platform. The solar code refers to a special graphical combination generated by a specific coding rule and standard algorithm. The graphical combination can effectively reflect the bound characteristic information. The solar code is mainly used for identifying information in the Internet of Things, and can have uniqueness. The solar code can be directly scanned to accurately identify information, so that the management and tracking of customer information can be more accurate. In a traditional two-dimensional code, compared with the solar code, the information contained is more, and the accuracy of information identification cannot reach the level of the solar code.
[0071] In an embodiment, the special solar code is generated according to the to-be-filled information, including:
[0072] The unique identifier is extracted from the to-be-filled information, and the unique identifier is verified.
[0073] When the unique identifier passes the verification, the to-be-filled information is encoded to obtain encoded information.
[0074] The unique identifier and the coded information are processed by using a preset solar code generation tool to generate the exclusive solar code.
[0075] In the embodiment, a unique identifier is extracted from the information to be filled in, and the unique identifier is checked, the checking including judging validity and accuracy of the unique identifier, wherein the validity verification is, for example, verifying whether an ID card is within a valid period, and the accuracy verification is, for example, verifying whether the ID card is a standard ID card format (such as 18 digits), and when the checking fails, the user is prompted to re-upload the certificate or select other as the unique identifier (such as a social security card);
[0076] When the unique identifier passes the checking, the information to be filled in is coded, wherein the coding operation refers to converting the information to be filled in into a format capable of generating a solar code by using a preset coding algorithm, including but not limited to binary coding or specific character coding, and it is worth mentioning that the information to be filled in coded at this time does not have a unique identifier;
[0077] After the information to be filled in is coded, in order to protect the security of the information to be filled in and prevent the information to be filled in from being leaked or tampered, the coded information to be filled in also needs to be encrypted, wherein the encryption processing can include symmetric algorithm (such as AES, DES algorithm, etc.) or asymmetric algorithm (such as RSA, ECC, etc.), the symmetric algorithm uses the same secret key for encryption and decryption, and has high encryption speed and efficiency; the asymmetric algorithm uses a public key and a private key for encryption and decryption, and has higher security, and the corresponding encryption algorithm is used for encryption and decryption according to the above characteristics and actual situation;
[0078] For the encrypted coded information, a preset solar code generation tool is used to process the encrypted coded information, and finally an exclusive solar code is generated.
[0079] In the embodiment, through the construction of the exclusive solar code, one code one customer is realized, and the exclusive solar code corresponding to the customer is constructed, so that the user can quickly judge whether the user is associated after scanning, and provides a basis for subsequent customer information filling, and improves the accuracy and efficiency of customer information filling.
[0080] In one embodiment, the judging whether the customer exists a target association relationship according to the unique identifier of the customer includes:
[0081] A preset customer association table is obtained, and a first SQL query statement is written according to the unique identifier of the customer;
[0082] The first SQL query statement is used to perform a query operation on the preset customer association table;
[0083] When the first query result is returned, it is determined that the customer has the target association relationship;
[0084] When the first query result is not returned, it is determined that the customer has an initial association relationship or no association relationship.
[0085] In this embodiment, the initial association relationship refers to that there are more than one contact relationship on the platform, for example, there are multiple friends of the undertaking employee in different processes on the preset platform; the target association relationship refers to that there is only one contact relationship on the preset communication platform, for example, there is only one friend of the undertaking employee on the preset platform; the preset customer association table refers to the customer with the “association established” label and the customer without the label; the first SQL query statement is constructed to query in the preset customer association table, when the first query result is returned, it indicates that the customer has the target association relationship, and when the first query result is not returned, it indicates that the customer has only the initial association relationship or no association relationship.
[0086] In another embodiment, when the first query result is not returned, it is determined that the customer has an initial association relationship or no association relationship, comprising:
[0087] An employee friend relationship table is obtained, and a second SQL query statement is written according to the unique identifier of the customer;
[0088] The SQL query statement is used to execute a query in the employee friend relationship table;
[0089] When the second query result is returned, it is determined that the customer has the initial association relationship;
[0090] When the second query result is not returned, it is determined that the customer has no association relationship.
[0091] In this embodiment, the employee friend relationship table refers to a friend relationship set of all undertaking employees, and the employee friend relationship table is obtained; the second SQL query statement is written according to the unique identifier of the customer, the second SQL query statement is executed, and a query is performed in the employee friend relationship table through the second SQL query statement, when the second query result is fed back, it indicates that the unique identifier of the customer has the initial association relationship, and when no result is fed back, it indicates that the unique identifier of the customer has no association relationship.
[0092] In this embodiment, the SQL query statement is constructed to quickly determine whether the customer has the target association relationship, which indirectly improves the filling efficiency of the to-be-filled information; and the SQL query statement is executed to accurately determine whether the user has the association relationship, which avoids errors caused by manual searching or fuzzy matching.
[0093] In another embodiment, after determining that the customer exists in the initial connection relationship, the method further comprises:
[0094] obtaining the connection quantity of the initial connection relationship;
[0095] According to the type of the undertaking employee, the friend relationship is released until the number of the connection quantity of the initial connection relationship is one, and the target connection relationship is obtained.
[0096] In this embodiment, in order to avoid the customer communicating with each type of employee, resulting in poor customer experience; the present application releases the friend relationship between the customer and the undertaking employee according to the type of the undertaking employee, and only keeps the friend relationship of one undertaking employee. In the subsequent processing of each process, the customer only needs to contact the undertaking employee, and then the undertaking employee finds the processing person corresponding to each process node for processing. For example, the customer establishes contact information with each node undertaking employee, and needs to contact the corresponding undertaking employee of the node when processing each node. Since the customer sometimes cannot remember or forget the identity of the undertaking employee, it is difficult to find the corresponding undertaking employee when the node is needed, resulting in poor customer experience. In the present application, one undertaking employee is determined as a docking employee from all node undertaking employees. The determination method can be selected by the customer, or the company can determine a docking employee table, and randomly allocate the customer from the docking employee table. When the customer needs to process each node, the docking employee is contacted, and then the corresponding node processing person is contacted for processing.
[0097] In this embodiment, the customer only needs to establish contact with one undertaking employee, rather than communicating with multiple employees of different types. This not only reduces the communication cost of the customer, but also makes the entire communication process clearer and more efficient, improving customer satisfaction; the undertaking employee can find the most suitable processing person according to the specific needs and problems of the customer. This targeted processing method can ensure that the customer receives more professional and accurate services, thereby improving the overall service quality.
[0098] In the above example A, after obtaining the above-mentioned to-be-filled information (data packet), a small Ming's exclusive solar code is generated according to the to-be-filled information, for small Ming to scan. When small Ming scans the exclusive solar code with a mobile phone, the unique identifier carried by the exclusive solar code is parsed, and it is judged whether the unique identifier carried by the exclusive solar code is consistent with the unique identifier of small Ming. When they are inconsistent, it means that the exclusive two-dimensional code is not the exclusive two-dimensional code of small Ming, and small Ming is prompted that the scanning fails. When they are consistent, it is judged whether small Ming has established a contact relationship with the employee in the communication platform.
[0099] In the embodiment, the unique solar code is generated according to the to-be-filled information, one code one customer is realized, the identification error caused by manual identification is avoided, and the accuracy of subsequent to-be-filled information filling is improved; whether the customer has a linkage relationship is judged according to the unique identifier of the customer, the judgment is based on the unique identifier, the accuracy of the judgment is improved, and the accuracy of subsequent to-be-filled information filling is improved.
[0100] In step S203, when the customer has a linkage relationship, the unique identifier of the customer is marked according to the linkage relationship, and the to-be-filled information is automatically filled into the archive of the communication platform according to the binding relationship.
[0101] In the embodiment, when the customer has a linkage relationship, the preset customer linkage table is updated, the unique identifier of the customer is marked as “has been linked” in the preset customer linkage table, and in the communication platform, the to-be-filled information is filled into the archive of the communication platform according to the binding relationship between the to-be-filled information and the unique identifier of the customer, so that the to-be-filled information of the user can be visualized in the communication platform, for example, by clicking the user's avatar, all to-be-filled information of the user can be obtained.
[0102] In one embodiment, the to-be-filled information is automatically filled into the archive of the communication platform according to the binding relationship, including:
[0103] A filling mapping table is constructed in advance, and a filling frame of the archive of the communication platform is obtained;
[0104] According to the filling mapping table, the to-be-filled information is filled into the corresponding filling frame of the communication platform.
[0105] In the embodiment, the filling mapping table includes a mapping relationship between the filling frame and the to-be-filled information, for example, the filling frame of “name” corresponds to the “user name” field of the to-be-filled information, and so on. Through the mapping relationship in the above example, a filling mapping table is constructed, the to-be-filled information is obtained according to the unique identifier, for the corresponding filling frame in the archive of the communication platform, according to each mapping item in the mapping table, the information content corresponding to the field name in the mapping item in the to-be-filled information is filled into the corresponding filling frame, so as to complete the filling.
[0106] In the embodiment, the to-be-filled information is automatically filled into the archive of the communication platform by constructing the mapping table in advance, the efficiency of information filling is improved, and the filling error caused by manual filling is avoided, the accuracy of information filling is improved.
[0107] In one embodiment, after the to-be-filled information is automatically filled into the archive of the communication platform according to the binding relationship, the method further includes:
[0108] a set of mandatory fill-in boxes is predefined, and for each of the mandatory fill-in boxes, a predefined verification rule is adopted for verification, wherein the predefined verification rule comprises a non-empty verification and a format verification;
[0109] When any one of the mandatory fill-in boxes does not pass the predefined verification rule, an alarm information is generated and pushed to the corresponding technical staff for manual review.
[0110] In this embodiment, a set of mandatory fill-in boxes is predefined, such as name fill-in box, frame number fill-in box, etc. For each mandatory fill-in box, a predefined verification rule is adopted for verification. The non-empty verification ensures that the field in the mandatory fill-in box is not empty, and the format verification judges whether the field in the mandatory fill-in box is filled according to a specific format, such as the standard format of an email. If each mandatory fill-in box passes the predefined verification rule, the information filling step is completed. If any one of the mandatory fill-in boxes does not meet the predefined verification rule, the mandatory fill-in box that does not pass the predefined verification rule is highlighted, and an alarm information is generated and pushed to the corresponding technical staff for manual review and modification until all the mandatory fill-in boxes meet the predefined verification rule, and the information filling step is completed.
[0111] In this embodiment, the mandatory fill-in boxes are verified by the predefined verification rule, which can ensure that the information in the communication platform file meets the standard and avoid missing key information due to format errors, thereby improving the accuracy of information filling. Through the automatic verification process, information that does not meet the requirements can be quickly identified, and an alarm information is generated to enable the technical staff to quickly locate and solve the problem, thereby improving the efficiency of error solving and the efficiency of information filling.
[0112] In the above example A, when Xiaoming has a linkage relationship in the communication platform, the unique identifier corresponding to Xiaoming can be added with a "linked" label on the customer linkage table, and according to the binding relationship between Xiaoming's unique identifier and the to-be-filled information in step S201, the to-be-filled information is filled into Xiaoming's file in the communication platform, so that clicking Xiaoming's avatar can visualize the to-be-filled information of Xiaoming.
[0113] In this embodiment, the unique identifier of the customer is marked according to the linkage relationship, and the to-be-filled information is automatically filled into the communication platform file according to the binding relationship, which realizes automatic identification of the customer and automatic filling of the to-be-filled field into the customer's file, avoids errors caused by manual filling, and improves the efficiency and accuracy of information filling.
[0114] Step S204, when the client does not exist a linkage relationship, obtaining a set of available employees from a preset employee database, sorting the set of available employees according to a preset rule to obtain a sequence of available employees, and feeding back the sequence of available employees to the client.
[0115] In the embodiment, the preset employee database includes all employee information, and the all employee information is divided into a set of unavailable employees and a set of available employees. When the client does not exist a linkage relationship, the set of available employees is obtained from the preset employee database. In order to make the number of clients accepted by the available employees more balanced, thereby improving the quality of acceptance, the set of available employees is sorted according to a preset rule to obtain a sequence of available employees, and the sequence of available employees is fed back to the user for selection.
[0116] In one embodiment, the sorting of the set of available employees according to the preset rule to obtain the sequence of available employees includes:
[0117] obtaining the number of accepted clients and the acceptance score of each available employee in the set of available employees;
[0118] calculating the final score of each available employee according to a preset weight and the number of accepted clients and the acceptance score of each available employee;
[0119] sorting the set of available employees according to the final score to obtain the sequence of available employees.
[0120] In the embodiment, the number of accepted clients refers to the number of clients that the available employee has accepted, and the acceptance score refers to the comprehensive score of the available employee based on the quality and efficiency of past acceptance by colleagues, superiors, and clients. The number of accepted clients and the acceptance score are assigned corresponding weights, and the final score of each available employee is calculated according to the preset weight and the number of accepted clients and the acceptance score of each available employee. The calculation formula includes but is not limited to:
[0121]
[0122] wherein, the maximum value of the acceptance score refers to the full score, such as 100 points; and the adjustment coefficient of the number of accepted clients refers to the influence degree of the user adjusting the number of accepted clients on the final score.
[0123] The set of available employees is sorted in descending order of the final score of each available employee to obtain the sequence of available employees.
[0124] For example, the maximum value of the acceptance score is 100; the acceptance score weight is 0.7; the adjustment coefficient of the acceptance quantity is 10; the acceptance quantity weight is 0.3; employee A: the acceptance score is 90, and the acceptance quantity is 10; employee B: the acceptance score is 85, and the acceptance quantity is 5; the calculation formula is as follows:
[0125]
[0126] Then, the sorting manner is employee B-employee A.
[0127] In the embodiment, by calculating the final score of the acceptable employee, the quantity and quality of the acceptable employee can be balanced, the resource allocation can be optimized, and the experience of the customer can be improved.
[0128] In the above example A, when the customer does not exist the linkage relationship, the set of acceptable employees is selected from the preset employee library, the final score of each acceptable employee in the set of acceptable employees is calculated, the set of acceptable employees is sorted according to the final score of each acceptable employee, and the sequence of acceptable employees is obtained.
[0129] In the embodiment, by pushing the sorted sequence of acceptable employees to the user, the acceptance ability of the acceptable employee is balanced, and the experience of the user is improved; and the entire sequence is sent to the user, so that the user has the space for selection, and the experience of the user is improved. In addition, when the user does not exist the linkage relationship, the sequence of acceptable employees can be automatically pushed for the user to select, and the efficiency of subsequent information filling is improved.
[0130] In step S205, the target acceptance employee selected by the customer from the sequence of acceptable employees is obtained, the customer and the target acceptance employee are established the linkage relationship, the unique identifier of the customer is marked according to the linkage relationship, and the to-be-filled information is automatically filled into the archive of the communication platform according to the binding relationship.
[0131] In the embodiment, after the user receives the sequence of acceptable employees, the user selects an acceptable employee from the sequence of acceptable employees as a target acceptance employee, and establishes the linkage relationship between the customer and the target acceptance employee. The establishment of the linkage relationship includes but is not limited to a two-dimensional code scanning mode, a unique identifier search mode, a business card pushing mode, etc. The preset customer linkage table is updated, the unique identifier of the customer is marked as “linked” in the preset customer linkage table, and the to-be-filled information is filled into the archive of the communication platform according to the binding relationship between the to-be-filled information and the unique identifier of the customer in the communication platform.
[0132] In the embodiment, by establishing a linkage relationship for the user-selected available employee as a target employee, efficiency of a subsequent information filling step is improved, and the customer's to-be-filled information is automatically filled, thereby improving information filling efficiency and accuracy.
[0133] It should be emphasized that, in order to further ensure the privacy and security of the above-mentioned to-be-filled information and the like, the above-mentioned to-be-filled information and the like can also be stored in a node of a block chain.
[0134] The block chain referred to in the present application is a new application mode of distributed data storage, peer-to-peer transmission, consensus mechanism, encryption algorithm and other computer technologies. The block chain (Blockchain) is essentially a decentralized database, which is a series of data blocks associated using cryptographic methods, each data block containing information of a batch of network transactions, for verifying the validity (anti-fake) of the information and generating the next block. The block chain can include a block chain underlying platform, a platform product service layer, and an application service layer, and the like.
[0135] The embodiments of the present application can acquire and process related data based on artificial intelligence technology. Among them, artificial intelligence (Artificial Intelligence, AI) is to use digital computers or computer-controlled machines to simulate, extend and expand human intelligence, perceive the environment, acquire knowledge and use knowledge to obtain the best results. Theory, method, technology and application system.
[0136] The basic technology of artificial intelligence generally includes technologies such as sensors, special artificial intelligence chips, cloud computing, distributed storage, big data processing technology, operation / interaction system, mechatronics, etc. Artificial intelligence software technology mainly includes computer vision technology, robot technology, biometric technology, speech processing technology, natural language processing technology, and machine learning / deep learning, etc. several major directions.
[0137] Those skilled in the art can understand that all or part of the processes in the above-mentioned embodiments can be completed by computer readable instructions instructing related hardware, and the computer readable instructions can be stored in a computer readable storage medium. When the program is executed, it can include the processes of the above-mentioned embodiments of each method. Among them, the storage medium can be a magnetic disc, an optical disc, a read-only memory (Read-Only Memory, ROM) and other non-volatile storage media, or a random access memory (Random Access Memory, RAM) and the like.
[0138] It should be understood that although each step in the flowchart of the accompanying drawings is shown in sequence according to the direction of the arrow, these steps are not necessarily executed in sequence according to the direction of the arrow. Unless explicitly stated herein, the execution of these steps is not strictly limited in sequence, and they can be executed in other sequences. Moreover, at least part of the steps in the flowchart of the accompanying drawings can include multiple sub-steps or multiple stages, which are not necessarily executed at the same time, but can be executed at different times, and the execution sequence is not necessarily sequential, but can be alternately executed with at least part of other steps or sub-steps or stages of other steps.
[0139] Further referring to Figure 3 , as an implementation of the method shown in the above Figure 2 , the present application provides an embodiment of a sun code-based information filling device, which corresponds to the method embodiment shown in Figure 2 , and the device can be specifically applied to various computer devices.
[0140] As shown in Figure 3 , the sun code-based information filling device 300 described in the embodiment includes an acquisition module 301, a judgment module 302, a filling module 303, an ordering module 304, and a linkage module 305. Among them:
[0141] The acquisition module 301 is configured to acquire to-be-filled information in a customer's insurance purchase process, and establish a binding relationship between the to-be-filled information and a unique identifier of the customer.
[0142] The judgment module 302 is configured to generate a dedicated sun code according to the to-be-filled information, acquire the unique identifier of the customer when it is monitored that the customer scans the dedicated sun code, and judge whether the customer has a target linkage relationship according to the unique identifier of the customer.
[0143] In one embodiment, the generating of the dedicated sun code according to the to-be-filled information includes:
[0144] extracting the unique identifier from the to-be-filled information, and verifying the unique identifier;
[0145] when the unique identifier passes the verification, encoding the to-be-filled information to obtain encoded information;
[0146] processing the unique identifier and the encoded information by using a preset sun code generation tool to generate the dedicated sun code.
[0147] In one embodiment, the judging whether the customer has a target linkage relationship according to the unique identifier of the customer includes:
[0148] obtaining a preset customer association table, and writing a first SQL query statement according to a unique identifier of the customer;
[0149] performing a query operation on the preset customer association table by using the first SQL query statement;
[0150] when the first query result is returned, determining that the customer exists in the target association relationship;
[0151] when the first query result is not returned, determining that the customer exists in an initial association relationship or does not exist in an association relationship.
[0152] In another embodiment, when the first query result is not returned, determining that the customer exists in an initial association relationship or does not exist in an association relationship, comprises:
[0153] obtaining an employee friend relationship table, and writing a second SQL query statement according to the unique identifier of the customer;
[0154] performing a query in the employee friend relationship table by using the SQL query statement;
[0155] when the second query result is returned, determining that the customer exists in the initial association relationship;
[0156] when the second query result is not returned, determining that the customer does not exist in an association relationship.
[0157] In another embodiment, after the determination that the customer exists in the initial association relationship, the method further comprises:
[0158] obtaining an association number of the initial association relationship;
[0159] according to a type of a taking employee, canceling a friend relationship until the association number of the initial association relationship is one, to obtain a target association relationship.
[0160] the filling module 303 is configured to, when the customer exists in an association relationship, associate mark a unique identifier of the customer according to the association relationship, and automatically fill the to-be-filled information into a communication platform archive according to the binding relationship.
[0161] In one embodiment, after the automatic filling of the to-be-filled information into the communication platform archive according to the binding relationship, the method further comprises:
[0162] predefining a set of mandatory filling boxes, and for each mandatory filling box in the set of mandatory filling boxes, performing a verification by using a predefined verification rule, wherein the predefined verification rule comprises a non-empty verification and a format verification.
[0163] When any one of the mandatory filling boxes does not pass the pre-defined verification rule, an alarm information is generated and pushed to the corresponding technical staff for manual review.
[0164] The sorting module 304 is configured to, when the customer does not exist a linkage relationship, acquire a set of assumable employees from a preset employee library, sort the set of assumable employees according to a preset rule to obtain a sequence of assumable employees, and feed back the sequence of assumable employees to the customer.
[0165] In one embodiment, the sorting the set of assumable employees according to a preset rule to obtain a sequence of assumable employees comprises:
[0166] acquiring the number of assumptions and assumption scores of each assumable employee in the set of assumable employees;
[0167] calculating the final scores of each assumable employee according to a preset weight and the number of assumptions and assumption scores of each assumable employee;
[0168] sorting the set of assumable employees according to the final scores to obtain the sequence of assumable employees.
[0169] The linkage module 305 is configured to acquire a target assumable employee selected by the customer from the sequence of assumable employees, establish the linkage relationship between the customer and the target assumable employee, mark the unique identifier of the customer according to the linkage relationship, and automatically fill the to-be-filled information into the communication platform archive according to the binding relationship.
[0170] In this embodiment, by establishing a binding relationship between the to-be-filled data and the unique identifier of the customer, the filling error caused by manual identification can be avoided, and the accuracy of subsequent customer identification is improved. Moreover, a basis for subsequent automatic filling is provided, and the efficiency of filling the to-be-filled information is improved.
[0171] According to the to-be-filled information, a special solar code is generated to realize one code for one customer, avoid the identification error caused by manual identification, and improve the accuracy of subsequent to-be-filled information filling. According to the unique identifier of the customer, it is judged whether the customer exists a linkage relationship. The unique identifier is used as a basis for judgment, the accuracy of judgment is improved, and the accuracy of subsequent to-be-filled information filling is improved.
[0172] According to the association relationship, the unique identifier of the customer is marked, and the to-be-filled information is automatically filled into the communication platform archive according to the binding relationship, so that the customer can be automatically identified, the to-be-filled field can be automatically filled into the archive of the customer, errors caused by manual filling can be avoided, and the information filling efficiency and accuracy are improved.
[0173] By pushing the sorted adoptable employee sequence to the user, the adoption ability of the adoptable employee is balanced, and the user experience is improved; the entire sequence is sent to the user, so that the user has the space for selection, and the user experience is improved; in addition, when the user does not have the association relationship, the adoptable employee sequence can be automatically pushed for the user to select, and the efficiency of subsequent information filling is improved.
[0174] By establishing the association relationship between the selected adoptable employee and the target employee, the efficiency of the subsequent information filling step is improved, and the to-be-filled information of the customer is automatically filled, so that the information filling efficiency and accuracy are improved.
[0175] To solve the above technical problems, the embodiment of the application also provides a device (computer device). For details, please refer to Figure 4 , Figure 4 The basic structure block diagram of the computer device of the embodiment is shown in the figure.
[0176] The computer device 4 includes a memory 41, a processor 42 and a network interface 43 which are connected to each other through a system bus. It should be pointed out that only the computer device 4 with the memory 41, the processor 42 and the network interface 43 is shown in the figure, but it should be understood that it is not required to implement all the shown components, and more or fewer components can be alternatively implemented. Among them, those skilled in the art can understand that the computer device herein is a device capable of automatically performing numerical calculation and / or information processing according to pre-set or stored instructions, and its hardware includes but is not limited to microprocessors, application specific integrated circuits (ASICs), field programmable gate arrays (FPGAs), digital signal processors (DSPs), embedded devices, etc.
[0177] The computer device can be a desktop computer, a notebook computer, a palm computer and a cloud server, etc. The computer device can interact with the user through a keyboard, a mouse, a remote controller, a touchpad or a voice control device, etc.
[0178] The memory 41 includes at least one type of readable storage medium, such as a flash memory, a hard disk, a multimedia card, a card-type memory (e.g., an SD or DX memory, etc.), a random access memory (RAM), a static random access memory (SRAM), a read-only memory (ROM), an electrically erasable programmable read-only memory (EEPROM), a programmable read-only memory (PROM), a magnetic memory, a magnetic disk, an optical disk, etc. In some embodiments, the memory 41 can be an internal storage unit of the computer device 4, such as a hard disk or a memory of the computer device 4. In other embodiments, the memory 41 can also be an external storage device of the computer device 4, such as a plug-in hard disk, a smart media card (SMC), a secure digital (SD) card, a flash card, etc. equipped on the computer device 4. Of course, the memory 41 can also include both the internal storage unit and the external storage device of the computer device 4. In this embodiment, the memory 41 is generally used to store an operating system and various application software installed on the computer device 4, such as computer readable instructions of the information filling method based on the solar code, etc. In addition, the memory 41 can also be used to temporarily store various data that have been output or will be output.
[0179] The processor 42 can be a central processing unit (CPU), a controller, a microcontroller, a microprocessor, or other data processing chip in some embodiments. The processor 42 is generally used to control the overall operation of the computer device 4. In this embodiment, the processor 42 is used to run computer readable instructions or process data stored in the memory 41, such as computer readable instructions of the information filling method based on the solar code.
[0180] The network interface 43 can include a wireless network interface or a wired network interface, and is generally used to establish a communication connection between the computer device 4 and other electronic devices.
[0181] In the implementation of the electronic device of the present application, by establishing a binding relationship between the data to be filled and the unique identifier of the customer, the filling error caused by manual identification can be avoided, and the accuracy of subsequent customer identification is improved. Moreover, a basis for subsequent automatic filling is provided, and the efficiency of filling the information to be filled is improved.
[0182] According to the to-be-filled information, a special solar code is generated, one code one customer is realized, identification errors caused by manual identification are avoided, and the accuracy of subsequent to-be-filled information filling is improved; according to the unique identifier of the customer, whether the customer has a linkage relationship is judged, the unique identifier is used as the basis for judgment, the accuracy of judgment is improved, and the accuracy of subsequent to-be-filled information filling is improved;
[0183] According to the linkage relationship, the unique identifier of the customer is marked, and the to-be-filled information is automatically filled into the communication platform file according to the binding relationship, the customer is automatically identified, and the to-be-filled field is automatically filled into the file of the customer, errors caused by manual filling are avoided, and the efficiency and accuracy of information filling are improved;
[0184] By pushing the sorted acceptable employee sequence to the user, the acceptance ability of the acceptable employee is balanced, and the user experience is improved; and an entire sequence is sent to the user, so that the user has a selection space, and the user experience is improved. In addition, when the user does not have a linkage relationship, the acceptable employee sequence can be automatically pushed for the user to select, and the efficiency of subsequent information filling is improved;
[0185] By establishing a linkage relationship between the selected acceptable employee of the user and the target employee, the efficiency of the subsequent information filling step is improved, and the to-be-filled information of the customer is automatically filled, the efficiency and accuracy of information filling are improved.
[0186] The application also provides another embodiment, that is, a storage medium (computer readable storage medium) is provided, the computer readable storage medium stores computer readable instructions, the computer readable instructions can be executed by at least one processor, so that the at least one processor executes the steps of the information filling method based on solar code as described above.
[0187] In the implementation process of the computer readable storage medium of the application, by establishing a binding relationship between the to-be-filled data and the unique identifier of the customer, the filling error caused by manual identification can be avoided, the accuracy of subsequent customer identification is improved, and the efficiency of subsequent automatic filling is improved.
[0188] According to the to-be-filled information, a special solar code is generated, one code one customer is realized, identification errors caused by manual identification are avoided, and the accuracy of subsequent to-be-filled information filling is improved; according to the unique identifier of the customer, whether the customer has a linkage relationship is judged, the unique identifier is used as the basis for judgment, the accuracy of judgment is improved, and the accuracy of subsequent to-be-filled information filling is improved;
[0189] According to the association relationship, the unique identifier of the customer is marked, and the to-be-filled information is automatically filled into the communication platform archive according to the binding relationship, so that the customer is automatically identified, and the to-be-filled field is automatically filled into the archive of the customer, errors caused by manual filling are avoided, and the efficiency and accuracy of information filling are improved.
[0190] By pushing the sorted adoptable employee sequence to the user, the adoption capacity of the adoptable employee is balanced, and the user experience is improved; the entire sequence is sent to the user, so that the user has the space for selection, and the user experience is improved; in addition, when the user does not exist the association relationship, the adoptable employee sequence can be automatically pushed for the user to select, and the efficiency of subsequent information filling is improved.
[0191] By establishing the association relationship between the selected adoptable employee and the target employee, the efficiency of the subsequent information filling step is improved, and the to-be-filled information of the customer is automatically filled, so that the efficiency and accuracy of information filling are improved.
[0192] The non-company software tools or components appearing in the embodiments of the present application are only examples for introduction, and do not represent actual use.
[0193] Through the description of the above embodiments, those skilled in the art can clearly understand that the above-mentioned embodiment method can be realized by means of software and a general hardware platform, of course, it can also be realized by hardware, but in many cases, the former is a better embodiment. Based on such understanding, the technical solutions of the present application can be embodied in the form of a software product, which is stored in a storage medium (such as ROM / RAM, magnetic disk, optical disk), and includes a plurality of instructions for making a terminal device (which can be a mobile phone, computer, server, air conditioner, or network device) execute the methods described in the embodiments of the present application.
[0194] Obviously, the above-described embodiments are only some of the embodiments of the present application, not all the embodiments, and the preferred embodiments of the present application are given in the drawings, but do not limit the patent scope of the present application. The present application can be realized in many different forms, and conversely, the purpose of providing these embodiments is to make the disclosure of the present application more thorough and comprehensive. Although the present application has been described in detail with reference to the foregoing embodiments, those skilled in the art can still modify the technical solutions recorded in the foregoing specific embodiments, or make equivalent replacements to some technical features. Any equivalent structure made by using the contents of the specification and drawings, directly or indirectly applied to other related technical fields, is also within the scope of the patent protection of the present application.
Claims
1. A method of filling information based on a solar code, characterized by, The method comprises the following steps: obtaining information to be filled in when a customer purchases an insurance product, and binding the information to be filled in to a unique identifier of the customer; generating a unique QR code according to the information to be filled in, and obtaining the unique identifier of the customer when it is detected that the customer scans the unique QR code, and judging whether the customer has a target association relationship according to the unique identifier of the customer; when the customer has an association relationship, marking the unique identifier of the customer according to the association relationship, and automatically filling the information to be filled in into a communication platform archive according to the binding relationship; when the customer does not have an association relationship, obtaining a set of available employees from a preset employee library, sorting the set of available employees according to a preset rule to obtain a sequence of available employees, and feeding back the sequence of available employees to the customer; obtaining a target employee selected by the customer from the sequence of available employees, establishing the association relationship between the customer and the target employee, marking the unique identifier of the customer according to the association relationship, and automatically filling the information to be filled in into the communication platform archive according to the binding relationship.
2. The solar code based information padding method of claim 1, wherein, The method comprises the following steps: extracting the unique identifier from the information to be filled in, and verifying the unique identifier; when the unique identifier passes the verification, encoding the information to be filled in to obtain encoded information; processing the unique identifier and the encoded information by using a preset QR code generation tool to generate the unique QR code.
3. The solar code based information stuffing method of claim 1, wherein, The method comprises the following steps: obtaining a preset customer association table, and writing a first SQL query statement according to the unique identifier of the customer; performing a query operation on the preset customer association table by using the first SQL query statement; when a first query result is returned, judging that the customer has the target association relationship; when the first query result is not returned, judging that the customer has an initial association relationship or has no association relationship.
4. The sun code based information padding method of claim 3, wherein, The method comprises the following steps: obtaining an employee friend relationship table, and writing a second SQL query statement according to the unique identifier of the customer; performing a query in the employee friend relationship table by using the second SQL query statement; when a second query result is returned, judging that the customer has the initial association relationship; when the second query result is not returned, judging that the customer has no association relationship.
5. The sun code based information padding method of claim 4, wherein, After judging that the customer has the initial association relationship, the method further comprises the following steps: obtaining a number of the initial association relationship; according to the type of an employee, canceling a friend relationship until the number of the initial association relationship is one, to obtain a target association relationship.
6. The sun code based information padding method of claim 1, wherein, After automatically filling the information to be filled in into the communication platform archive according to the binding relationship, the method further comprises the following steps: Predefine a set of mandatory fill-in boxes, and for each of the set of mandatory fill-in boxes, perform a predefined check rule, wherein the predefined check rule includes a non-empty check and a format check; When any of the mandatory fill-in boxes does not pass the predefined check rule, generate an alarm information and push the alarm information to the corresponding technical staff for manual review.
7. The solar code based information stuffing method of claim 1, wherein, The sorting of the set of available employees according to the preset rule to obtain an available employee sequence comprises: Obtaining the number of cases and the case score of each available employee in the set of available employees; According to the preset weight and the number of cases and the case score of each available employee, the final score of each available employee is calculated; According to the final score, the set of available employees is sorted to obtain the available employee sequence.
8. A solar code-based information filling apparatus, characterized by comprising: The device comprises: Obtaining the to-be-filled information when the customer purchases the insurance process, and establishing a binding relationship between the to-be-filled information and the unique identifier of the customer; According to the to-be-filled information, a special solar code is generated, and when it is monitored that the customer scans the special solar code, the unique identifier of the customer is obtained, and whether the customer exists a target linkage relationship is judged according to the unique identifier of the customer; When the customer exists a linkage relationship, the unique identifier of the customer is marked according to the linkage relationship, and the to-be-filled information is automatically filled into the communication platform file according to the binding relationship; When the customer does not exist a linkage relationship, a set of available employees is obtained from a preset employee library, the set of available employees is sorted according to a preset rule to obtain an available employee sequence, and the available employee sequence is fed back to the customer; The target available employee selected by the customer from the available employee sequence is obtained, the customer and the target available employee are established in the linkage relationship, the unique identifier of the customer is marked according to the linkage relationship, and the to-be-filled information is automatically filled into the communication platform file according to the binding relationship.
9. A computer device, comprising: The computer device comprises: At least one processor; and The memory is in communication connection with the at least one processor; wherein The memory stores instructions executable by the at least one processor, and the instructions are executed by the at least one processor to enable the at least one processor to execute the information filling method based on the solar code according to any one of claims 1 to 7.
10. A computer readable storage medium storing a computer program, characterized in that, The computer program is executed by the processor to implement the information filling method based on the solar code according to any one of claims 1 to 7.
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