Regulation system for comprehensive service of final care

Abstract

The invention relates to an adjusting system for a terminal care comprehensive service, and the system is provided with a management end, a control device, a user end, a patient and family member end, a volunteer end, a leader end, and a maternity matron end, and forms a communication network structure as a data transmission medium and an online claiming mechanism, thereby avoiding the demand accumulation of terminal patients, and improving the accuracy of the terminal care comprehensive service. And human resources are reduced by realizing an automatic and process management mode. And meanwhile, card punching tracking is performed on patient demands until completion, so that personalized implementation of the patient demands is facilitated, and the ultimate care cognition of the society is completed.

Description

Technical Field

[0001] The present invention relates to the technical field of hospice comprehensive service regulation, and in particular to a regulation system for hospice comprehensive service. Background Art

[0002] Hospice care, in English, is called hospice care. It originally refers to nursing homes and shelters for patients with terminal illnesses, where the elderly die peacefully and their families bid farewell. Now, it provides physical, psychological, spiritual and other care and humanistic care services for terminally ill or elderly patients before they die, controls pain and discomfort, improves the quality of life, and helps patients die comfortably, peacefully and with dignity, reflecting the concept of "good death" throughout the life cycle.

[0003] The existing hospice service models mainly include the general hospital hospice ward model, the nursing home model, the community hospital model and the home bed model.

[0004] The existing hospice service model requires various volunteers to go into wards, nursing homes, community hospitals and even homes to provide companionship and support to patients and their families, listen to their feelings, provide death education, art therapy and other psychological counseling. However, hospice general hospitals, nursing homes, community hospitals and independent families often find it difficult to contact volunteers and reach long-term cooperation models with them, and it is difficult to regularly organize volunteers to carry out volunteer activities, which ultimately leads to poor psychological care effects in hospice care.

[0005] Existing hospice care services include the need to realize patients' end-of-life wishes. Due to limited staff and other reasons, medical institutions need volunteers to intervene to realize this. However, the current service model makes it difficult to directly connect with volunteers, which ultimately makes it difficult for patients to realize their wishes.

[0006] The existing home bed model requires professional hospice nurses, but there are few housekeeping companies that specialize in hospice services. The current way for patients and their families who choose the home bed model for hospice care to find hospice nurses is mainly to go to hospitals. This has the disadvantages of small number, instability, and high cost, which ultimately makes it difficult for patients who choose the home bed model to receive professional and comprehensive hospice care services.

[0007] In summary, the existing hospice care services have deficiencies in resource allocation, social cognition, etc. These limitations restrict the popularization and development of hospice care services, and there is an urgent need to solve these problems through innovative service models and technical means to better meet the needs of patients and their families and improve the overall level of hospice care services. Summary of the invention

[0008] The technical problem to be solved by the present invention is how to overcome the technical problems that the existing hospice care services have deficiencies in resource allocation and social cognition. In order to overcome the above defects of the prior art, the present invention provides a regulation system for comprehensive hospice care services.

[0009] The present invention provides a regulation system for hospice comprehensive services, the regulation system comprising a management terminal, a control device, a user terminal, a patient and family terminal, a volunteer terminal, a leader terminal and a Ningsao terminal forming a communication network structure;

[0010] The management terminal is configured to allow the administrator to perform user identity authentication management, user communication management, Ningka activity management, Ningyuan activity management, wish management, Ningsao information release and demand management, learning content release and clock-in record management; the learning content includes news, open classes and articles on hospice care; the open classes include ordinary open classes, volunteer training courses, and Ningsao training courses;

[0011] The user identity is one of an administrator, a patient, a patient's family member, a volunteer, a volunteer leader, a Ning's wife, or an ordinary user;

[0012] The user terminal is configured to allow the user to submit a user identity authentication request to the management terminal, and to allow the ordinary user to study open courses, read news and articles issued by the management terminal, read information about Ningka activities and Ningyuan activities hosted by the administrator, and register for Ningka activities and Ningyuan activities;

[0013] The control device transmits the authentication request of the user identity proposed by the user to the management end to the management end, and after the management end completes the user identity authentication, it transmits the authentication result to the control device;

[0014] If the user is authenticated as the common user, the control device executes the call to the user terminal to connect with the user so that the user can control the user terminal as the common user;

[0015] If the user is authenticated as the patient or the patient's family member, the control device executes the call to connect the patient and family member terminal with the user so that the user can control the patient and family member terminal as the patient or the patient's family member;

[0016] If the user is authenticated as the volunteer, the control device executes the call to connect the volunteer terminal to the user so that the user can control the volunteer terminal as the volunteer;

[0017] If the user is authenticated as the leader, the control device executes the call to the leader terminal to connect with the user so that the user can control the leader terminal as the leader;

[0018] If the user is authenticated as Mrs. Ning, the communication control device executes the call to the Mrs. Ning terminal to connect with the user so that the user can control the Mrs. Ning terminal as Mrs. Ning;

[0019] The patient and family end is configured to allow the patient or the patient's family to publish wishes, query Ningsao information and publish Ningsao requests, learn open classes, check news and articles issued by the management end, check information on Ningka activities and Ningyuan activities hosted by the administrator, and register for Ningka activities and Ningyuan activities;

[0020] The volunteer terminal is configured to allow the volunteers to apply for volunteer activities, study volunteer open classes, view news and articles issued by the management terminal, view information on Ningka activities and Ningyuan activities hosted by the administrator, and register for Ningka activities and Ningyuan activities;

[0021] The leader terminal is configured to allow the leader to apply for volunteer leadership activities and volunteer open class learning, to view news and articles issued by the management terminal, to view information on Ningka activities and Ningyuan activities hosted by the administrator, and to register for Ningka activities and Ningyuan activities;

[0022] The Ningsao terminal is configured to allow the Ningsao to make appointments, study Ningsao training courses, check Ningsao stories, check news and articles issued by the management terminal, check information on Ningka activities and Ningyuan activities hosted by the administrator, and register for the Ningka activities and Ningyuan activities.

[0023] The hospice comprehensive service regulation system provided by the present invention is based on hospice care, with novel themes. It avoids the accumulation of terminal patient needs by setting up management terminals, control equipment, user terminals, patient and family terminals, volunteer terminals, leader terminals and Ningsao terminals, and forms a communication network structure as a data transmission medium and an online claiming mechanism, thereby reducing human resources by realizing automated and process-based management. At the same time, the patient's needs are clocked in and tracked until they are completed, which helps to personalize the patient's needs and improve the society's understanding of hospice care.

[0024] In a possible implementation, the management terminal includes a user management module, an identity authentication management module, a Ningka activity management module, a Ningyuan activity management module, a wish management module, a Ningsao demand management module, a content management module, and a punch-in record management module that form a communication network structure;

[0025] The user management module is configured to allow administrators to manage user communications;

[0026] The identity authentication management module is configured to allow an administrator to review the authentication request for the user's identity proposed by the user, and transmit the review structure to the control device;

[0027] The Ningka activity management module is configured to allow administrators to manage Ningka activities, and the Ningka activity management includes publishing and reviewing the organization information of Ningka activities;

[0028] The activity management module is configured to allow administrators to manage activities, including publishing and reviewing organizational information of activities;

[0029] The wish management module is configured to allow the administrator to review the wishes published by the patient or the patient's family, and transmit the review results to the patient and family through the control device;

[0030] The Ningsao demand management module is configured to allow the administrator to publish Ningsao information and review Ningsao requests issued by the patient or the patient's family, and transmit the review results to the patient and family end and the Ningsao end through the control device;

[0031] The content management module is configured to allow the administrator to publish learning content; and transmit the volunteer training course to the volunteer terminal and the leader terminal through the communication control device, transmit the Ningsao training course to the Ningsao terminal through the communication control device, and transmit the remaining learning content to the user terminal, the patient and family terminal, the volunteer terminal, the leader terminal and the Ningsao terminal through the communication control device;

[0032] The clock-in record management module is configured to allow administrators to manage clock-in records for all users;

[0033] This solution ensures that administrators can manage users, review identity authentication, publish Ningka and Ningning activities, review event registrants, manage the publication and claiming of wishes and Ningsao, manage tweets and courses, and manage wish activities, volunteer activities, and Ningka activity check-in records through the management end, thereby reducing management manpower and achieving semi-automatic management.

[0034] In a possible implementation, the user terminal includes a I want to authenticate module, a news center module, a public class module, an activity center module, a Ningka center module, a Ningyuan center module, a Ningsao center module and a Ningyuan museum module that form a communication network structure;

[0035] The authentication module is configured to allow the user to submit an authentication request for the user identity to the management terminal, and to allow the ordinary user to log in and punch in;

[0036] The news center module is configured to allow ordinary users to view news;

[0037] The open course module is configured to allow the common user to study the common open course;

[0038] The activity center module is configured to provide information review for the ordinary users on Ningka activities and Ningyuan activities;

[0039] The Ningka center module is configured to allow ordinary users to register for Ningka activities, and transmit the registration information to the Ningka activity management module through the control device for review;

[0040] The Ningyuan center module is configured to allow ordinary users to register for Ningyuan activities and volunteers, and transmit the registration information to the Ningyuan activity management module through the control device for review;

[0041] The Ningsao center module is configured to allow the ordinary user to register as a Ningsao, and transmit the registration information to the identity authentication management module through the control and communication device for identity verification;

[0042] The Ningyuan Museum module is configured to allow ordinary users to browse articles;

[0043] Through this solution, we can ensure that ordinary users can access the system and improve their understanding of hospice care, which will help expand the team of volunteers and hospice wives and facilitate the completion of hospice care tasks.

[0044] In a possible implementation, the patient and family end includes a wish publishing module, a my wish module, a my wife Ning module, an activity record module, a learning record module, and a first authentication module that form a communication network structure;

[0045] The wish publishing module is configured to allow the patient or the patient's family to publish a wish, and the content of the wish publishing includes a volunteer request;

[0046] The My Wish module is configured to allow the patient or the patient's family to query the wish approval information and fulfillment status;

[0047] The My Ningsao module is configured to allow the patient or the patient's family to query Ningsao information and request the release of Ningsao;

[0048] The activity recording module is configured to allow the patient or the patient's family to record activities;

[0049] The learning record module is configured to allow the patient or the patient's family to record and clock in on learning;

[0050] The first authentication module is configured to be used by the patient or the patient's family to log in;

[0051] Furthermore, when the user is authenticated as a patient or a patient's family member, they can publish the wishes of the dying patient after entering the patient and family side, and the system will transmit it to the volunteer side for the volunteer to claim the wish. The dying patient or his family can fill out the Ningsao application form through the system, indicating the patient's condition, service content, age preference, etc., to find Ningsao; in addition, they can watch courses, listen to news, participate in activities, and other operations on the main interface of the system.

[0052] In a possible implementation, the volunteer end includes a wish claiming module, a volunteer activity module, a volunteer training course module, and a time bank module that form a communication network structure;

[0053] The wish claiming module is configured to allow the volunteer to apply for volunteer activities and accept arrangements;

[0054] The volunteer activity module is configured to allow the volunteers to browse news and articles, browse information about Ningka activities and Ningyuan activities, and register for Ningka activities; register for Ningyuan activities;

[0055] The volunteer training course module is configured to allow the volunteers to study the volunteer open course;

[0056] The time bank module is configured to allow the volunteer to record and clock in on volunteer activities;

[0057] This solution ensures that when a user is authenticated as a volunteer, he or she can enter the volunteer terminal to claim a wish, fill out a form to sign up for volunteer activities, watch volunteer-related course training, and perform recording operations for volunteer activities.

[0058] In a possible implementation, the Ningsao terminal includes an appointment hall module, a Ningsao training course module, a Ningsao story module, a Ningsao recommendation module, and a cooperative entry module that form a communication network structure;

[0059] The appointment hall module is configured to allow Mrs. Ning to apply for an appointment, and transmit the application to the Mrs. Ning demand management module and the My Mrs. Ning module through the control device;

[0060] The Ningsao training course module is configured to allow the Ningsao to study the Ningsao training course;

[0061] The Ningsao story module is configured to allow the Ningsao to browse Ningsao stories, browse news and articles, browse information about Ningka activities and Ningyuan activities hosted by the administrator, and register for the Ningka activities and Ningyuan activities;

[0062] The Ningsao recommendation module is configured to allow the Ningsao to recommend Ningsao to the identity authentication management module;

[0063] The cooperative entry module is configured to allow Mrs. Ning to view all of Mrs. Ning's information;

[0064] This solution can ensure that after the user is authenticated as Ningsao, he or she can make an appointment through the appointment hall module after entering the Ningsao terminal, and at the same time watch Ningsao related course training and participate in Ningsao activities through the Ningsao training course module, Ningsao story module, and Ningsao recommendation module. BRIEF DESCRIPTION OF THE DRAWINGS

[0065] Figure 1 This is a schematic diagram of the structure of the regulation system for the comprehensive hospice care service disclosed in an embodiment of the present invention. DETAILED DESCRIPTION

[0066] First, those skilled in the art should understand that these implementations are only used to explain the technical principles of the embodiments of the present application, and are not intended to limit the protection scope of the embodiments of the present application. Those skilled in the art can make adjustments to them as needed to adapt to specific application scenarios.

[0067] In the description of the embodiments of the present application, it should be noted that, unless otherwise clearly specified and limited, the term "forming a communication network structure" means that the multiple communication elements or modules involved form a network structure or a network link structure through communication connections, and communication or communication connection refers to the transmission of information between the first feature and the second feature. This information transmission can be either unidirectional or bidirectional, and the communication connection can be achieved by electrical connection of wires, radio connection, electrical connection of electromagnetic media (such as optical fibers, semiconductors), communication achieved by channels, etc.

[0068] The present application is further described in detail below with reference to the accompanying drawings and specific embodiments.

[0069] See also Figure 1 As shown, the embodiment of the present application discloses a regulation system for hospice comprehensive services, which includes a management terminal, a control and communication device, a user terminal, a patient and family terminal, a volunteer terminal, a leader terminal, and a Ningsao terminal that form a communication network structure. Specifically, the user terminal, the patient and family terminal, the volunteer terminal, the leader terminal, and the Ningsao terminal are connected in parallel in pairs, and are all connected to the control and communication device, and the control and communication device is connected to the management terminal. The two-way arrows in the figure represent that data transmission is bidirectional.

[0070] Please continue to see Figure 1As shown, in this embodiment, the management terminal is configured for the administrator to perform user identity authentication management, user communication management, Ningka activity management, Ningning activity management, wish management, Ningsao information release and demand management, learning content release and clock-in record management. The learning content includes news, open classes and articles on hospice care; open classes include ordinary open classes, volunteer training courses, and Ningsao training courses; ordinary open classes are open classes related to hospice care other than volunteer training courses and Ningsao training courses. The user identity is one of the administrator, patient, patient family member, volunteer, volunteer leader, Ningsao, and ordinary user.

[0071] Please continue to see Figure 1 As shown, in this embodiment, the management end includes a user management module, an identity authentication management module, a Ningka activity management module, a Ningyuan activity management module, a wish management module, a Ningsao demand management module, a content management module, and a clock-in record management module that form a communication network structure. At the management end, the user management module is configured for the administrator to manage user communications; the identity authentication management module is configured for the administrator to review the user identity authentication request submitted by the user, and transmit the review structure to the communication control device; the Ningka activity management module is configured for the administrator to manage Ningka activities, and Ningka activity management includes the release and review of the organization information of Ningka activities; the Ningyuan activity management module is configured for the administrator to manage Ningyuan activities, and Ningyuan activity management includes the release and review of the organization information of Ningyuan activities, and Ningyuan activities include volunteer activities; the wish management module is configured for the administrator to review the wishes posted by patients or their families, and transmit the review results It is transmitted to the patient and family members through the communication equipment; the Ningsao demand management module is configured for the administrator to publish Ningsao information and review the Ningsao requests issued by patients or their families, and transmit the review results to the patient and family members and Ningsao through the communication equipment; the content management module is configured for the administrator to publish learning content; and, the volunteer training courses are transmitted to the volunteer and leader ends through the communication equipment, the Ningsao training courses are transmitted to the Ningsao end through the communication equipment, and the remaining learning content is transmitted to the user end, patient and family members end, volunteer end, leader end and Ningsao end through the communication equipment; the clock-in record management module is configured for the administrator to manage the clock-in records of all users.

[0072] Please continue to see Figure 1As shown, in this embodiment, the user terminal is configured to allow users to submit authentication requests for user identities to the management terminal, and to allow ordinary users to study open classes, read news and articles issued by the management terminal, read information about Ningka activities and Ningyuan activities hosted by the administrator, and register for Ningka activities and Ningyuan activities. The user terminal includes an authentication module, a news center module, an open class module, an activity center module, a Ningka center module, a Ningyuan center module, a Ningsao center module, and a Ningyuan museum module that form a communication network structure.

[0073] On the user side, the "I Want Authentication" module is set up for users to submit authentication requests for user identities to the management side, and for ordinary users to log in and punch in; the news center module is set up for ordinary users to read news; the open class module is set up for ordinary users to study ordinary open classes; the activity center module is set up for ordinary users to read information about Ningka activities and Ningyuan activities; the Ningka Center module is set up for ordinary users to register for Ningka activities, and transmit the registration information to the Ningka activity management module through the control and communication equipment for review; the Ningyuan Center module is set up for ordinary users to register for Ningyuan activities and volunteer registration, and transmit the registration information to the Ningyuan activity management module through the control and communication equipment for review; the Ningsao Center module is set up for ordinary users to register for Ningsao, and transmit the registration information to the identity authentication management module through the control and communication equipment for identity review; the Ningyuan Museum module is set up for ordinary users to read articles.

[0074] Please continue to see Figure 1 As shown, in this embodiment, the communication control device transmits the user's authentication request for the user identity to the management end, and after the management end completes the user identity authentication, it transmits the authentication result to the communication control device; if the user is authenticated as an ordinary user, the communication control device executes a call to the user end to connect with this user so that this user can control the user end as an ordinary user; if the user is authenticated as a patient or a patient's family member, the communication control device executes a call to the patient and family end to connect with this user so that this user can control the patient and family end as a patient or a patient's family member; if the user is authenticated as a volunteer, the communication control device executes a call to the volunteer end to connect with this user so that this user can control the volunteer end as a volunteer; if the user is authenticated as a leader, the communication control device executes a call to the leader end to connect with this user so that this user can control the leader end as a leader; if the user is authenticated as Mrs. Ning, the communication control device executes a call to Mrs. Ning's end to connect with this user so that this user can control the Mrs. Ning's end as Mrs. Ning.

[0075] Please continue to see Figure 1As shown, in this embodiment, the patient and family end is configured to allow patients or their family members to publish wishes, query Ningsao information and publish Ningsao requests, learn open classes, read news and articles issued by the management end, read information about Ningka activities and Ningsao activities hosted by the administrator, and register for Ningka activities and Ningsao activities. The patient and family end includes a wish publishing module, a my wish module, a my Ningsao module, an activity record module, a learning record module, and an authentication module that form a communication network structure.

[0076] On the patient and family side, the wish publishing module is set up for patients or their families to publish wishes, and the content of the wish publishing includes volunteer requests; the my wish module is set up for patients or their families to query the wish approval information and realization status; the my wife Ning module is set up for patients or their families to query the wife Ning information and publish the wife Ning request; the activity record module is set up for patients or their families to record activities; the learning record module is set up for patients or their families to study open classes, read articles and news, record learning and punch in; the authentication module is set up for patients or their families to log in.

[0077] Please continue to see Figure 1 As shown, in this embodiment, the volunteer end is configured for volunteers to apply for volunteer activities, volunteer open class learning, read news and articles issued by the management end, read information about Ningka activities and Ningyuan activities hosted by the administrator, and register for Ningka activities and Ningyuan activities. The volunteer end includes a wish claiming module, a volunteer activity module, a volunteer training course module, and a time bank module that form a communication network structure.

[0078] On the volunteer side, the wish claiming module is set up for volunteers to apply for and accept arrangements for volunteer activities; the volunteer activity module is set up for volunteers to check news and articles, check information on Ningka activities and Ningyuan activities, and register for Ningka activities; the volunteer training course module is set up for volunteers to study volunteer open classes; the time bank module is set up for volunteers to record and clock in for volunteer activities.

[0079] Please continue to see Figure 1 As shown, in this embodiment, the leader's end is configured for the leader to apply for volunteer leadership activities and volunteer open class learning, to review news and articles issued by the management end, to review information on Ningka activities and Ningyuan activities hosted by the administrator, and to register for Ningka activities and Ningyuan activities.

[0080] Please continue to see Figure 1As shown, in this embodiment, the Ningsao terminal is configured to allow Ningsao to make appointments, learn Ningsao training courses, check Ningsao stories, check news and articles sent by the management terminal, check information on Ningka activities and Ningyuan activities hosted by the administrator, and register for Ningka activities and Ningyuan activities. The Ningsao terminal includes an appointment hall module, a Ningsao training course module, a Ningsao story module, a Ningsao recommendation module, and a cooperative entry module that form a communication network structure.

[0081] On the Ningsao side, the appointment hall module is set up for Ningsao to apply for appointments, and transmits this application to the Ningsao demand management module and the My Ningsao module through the control equipment; the Ningsao training course module is set up for Ningsao to study the Ningsao training course; the Ningsao story module is set up for Ningsao to check Ningsao stories, news and articles, and information on Ningka activities and Ningning activities hosted by the administrator, and to sign up for Ningka activities and Ningning activities; the Ningsao recommendation module is set up for Ningsao to recommend Ningsao to the identity authentication management module; the cooperation entry module is set up for Ningsao to check all Ningsao's information.

[0082] The hospice comprehensive service regulation system disclosed in the embodiment of the present application uses the network as a data transmission medium and an online claiming mechanism to avoid the accumulation of terminally ill patients' needs, while reducing human resources in an automated and process-based management manner. At the same time, the patient's needs are tracked by clocking in until they are completed, which helps to personalize the patient's needs. In addition, this system pioneered the museum module for tweeting.

[0083] As a specific example, the Ningka Center module of this system can provide death cafe activities for users to sign up for when it is implemented. It adopts the form of a salon, with life and death as the main theme. Under the guidance of the leader, through public conversations, it deepens the understanding of life, reduces the hatred of death, and shares professional knowledge. Carry out online and offline death education, popularize the knowledge of hospice care, and expand the model of death education and the breadth of hospice care. The time bank module can be specifically set to allow users to accumulate time points by providing services, and store the service time, time points and learning points of volunteers. In addition, the time bank provides an incentive mechanism for volunteers by accumulating points and time points, enabling them to exchange points for gifts.

[0084] In the description of the embodiments of the present application, it should be noted that in the description of the present application, terms such as "inside" and "outside" indicating directions or positional relationships are based on the directions or positional relationships shown in the drawings. This is only for the convenience of description, and does not indicate or imply that the device or component must have a specific orientation, be constructed and operated in a specific orientation. Therefore, it cannot be understood as a limitation on the present application.

[0085] In the description of the present application, the description with reference to the terms "one embodiment", "some embodiments", "in the present embodiment", "specific example", or "some examples" etc. means that the specific features, mechanisms, materials or characteristics described in conjunction with the embodiment or example are included in at least one embodiment or example of the present application. In this specification, the schematic representations of the above terms do not necessarily refer to the same embodiment or example. Moreover, the specific features, mechanisms, materials or characteristics described may be combined in a suitable manner in any one or more embodiments or examples. In addition, those skilled in the art may combine and combine the different embodiments or examples described in this specification and the features of the different embodiments or examples, without contradiction.

[0086] The above is only a specific implementation of the present application, but the protection scope of the present application is not limited thereto. Any changes or substitutions that can be easily thought of by a person skilled in the art within the technical scope disclosed in the present application should be included in the protection scope of the present application. Therefore, the protection scope of the present application shall be based on the protection scope of the claims.

Claims

1. A hospice comprehensive service regulation system, characterized in that: The regulation system includes a management terminal, a control device, a user terminal, a patient and family terminal, a volunteer terminal, a leader terminal and a Ningsao terminal that form a communication network structure; The management terminal is configured to allow the administrator to perform user identity authentication management, user communication management, Ningka activity management, Ningyuan activity management, wish management, Ningsao information release and demand management, learning content release and check-in record management; the learning content includes news, open classes and articles on hospice care; The open classes include ordinary open classes, volunteer training courses, and Ningsao training courses; The user identity is one of a patient, a patient's family member, a volunteer, a volunteer leader, a Ning's wife, or an ordinary user; The user terminal is configured to allow the user to submit a user identity authentication request to the management terminal, and to allow the ordinary user to study open courses, read news and articles issued by the management terminal, read information about Ningka activities and Ningyuan activities hosted by the administrator, and register for Ningka activities and Ningyuan activities; The control device transmits the authentication request of the user identity proposed by the user to the management end to the management end, and after the management end completes the user identity authentication, it transmits the authentication result to the control device; If the user is authenticated as the common user, the control device executes the call to the user terminal to connect with the user so that the user can control the user terminal as the common user; If the user is authenticated as the patient or the patient's family member, the control device executes the call to connect the patient and family member terminal with the user so that the user can control the patient and family member terminal as the patient or the patient's family member; If the user is authenticated as the volunteer, the control device executes the call to connect the volunteer terminal to the user so that the user can control the volunteer terminal as the volunteer; If the user is authenticated as the leader, the control device executes the call to the leader terminal to connect with the user so that the user can control the leader terminal as the leader; If the user is authenticated as Mrs. Ning, the communication control device executes the call to the Mrs. Ning terminal to connect with the user so that the user can control the Mrs. Ning terminal as Mrs. Ning; The patient and family end is configured to allow the patient or the patient's family to publish wishes, query Ningsao information and publish Ningsao requests, learn open classes, check news and articles issued by the management end, check information on Ningka activities and Ningyuan activities hosted by the administrator, and register for Ningka activities and Ningyuan activities; The volunteer terminal is configured to allow the volunteers to apply for volunteer activities, study volunteer open classes, view news and articles issued by the management terminal, view information on Ningka activities and Ningyuan activities hosted by the administrator, and register for Ningka activities and Ningyuan activities; The leader terminal is configured to allow the leader to apply for volunteer leadership activities and volunteer open class learning, to view news and articles issued by the management terminal, to view information on Ningka activities and Ningyuan activities hosted by the administrator, and to register for Ningka activities and Ningyuan activities; The Ningsao terminal is configured to allow the Ningsao to make appointments, study Ningsao training courses, check Ningsao stories, check news and articles issued by the management terminal, check information on Ningka activities and Ningyuan activities hosted by the administrator, and register for the Ningka activities and Ningyuan activities.

2. The hospice comprehensive service adjustment system according to claim 1 is characterized in that: The management end includes a user management module, an identity authentication management module, a Ningka activity management module, a Ningyuan activity management module, a wish management module, a Ningsao demand management module, a content management module and a punch-in record management module that form a communication network structure; The user management module is configured to allow administrators to manage user communications; The identity authentication management module is configured to allow an administrator to review the authentication request for the user's identity proposed by the user, and transmit the review structure to the control device; The Ningka activity management module is configured to allow administrators to manage Ningka activities, and the Ningka activity management includes publishing and reviewing the organization information of Ningka activities; The activity management module is configured to allow administrators to manage activities, including publishing and reviewing organizational information of activities; The wish management module is configured to allow the administrator to review the wishes published by the patient or the patient's family, and transmit the review results to the patient and family through the control device; The Ningsao demand management module is configured to allow the administrator to publish Ningsao information and review Ningsao requests issued by the patient or the patient's family, and transmit the review results to the patient and family end and the Ningsao end through the control device; The content management module is configured to allow the administrator to publish learning content; and transmit the volunteer training course to the volunteer end and the leader end through the communication control device, transmit the Ningsao training course to the Ningsao end through the communication control device, and transmit the remaining learning content to the user end, the patient and family end, the volunteer end, the leader end and the Ningsao end through the communication control device. The clock-in record management module is configured to allow administrators to manage clock-in records for all users.

3. The hospice comprehensive service adjustment system according to claim 2 is characterized in that: The user end includes a I want to authenticate module, a news center module, an open class module, an activity center module, a Ningka center module, a Ningyuan center module, a Ningsao center module and a Ningyuan museum module that form a communication network structure; The authentication module is configured to allow the user to submit an authentication request for the user identity to the management terminal, and to allow the ordinary user to log in and punch in; The news center module is configured to allow ordinary users to view news; The open course module is configured to allow the common user to study the common open course; The activity center module is configured to provide information review for the ordinary users on Ningka activities and Ningyuan activities; The Ningka center module is configured to allow ordinary users to register for Ningka activities, and transmit the registration information to the Ningka activity management module through the control device for review; The Ningyuan center module is configured to allow ordinary users to register for Ningyuan activities and volunteers, and transmit the registration information to the Ningyuan activity management module through the control device for review; The Ningsao center module is configured to allow the ordinary user to register as a Ningsao, and transmit the registration information to the identity authentication management module through the control device for identity verification; The Ningyuan Museum module is configured to provide articles for ordinary users to browse.

4. The hospice comprehensive service adjustment system according to claim 3 is characterized in that: The patient and family end includes a wish publishing module, a my wish module, a my wife Ning module, an activity record module, a learning record module, and a first authentication module that form a communication network structure; The wish publishing module is configured to allow the patient or the patient's family to publish a wish, and the content of the wish publishing includes a volunteer request; The My Wish module is configured to allow the patient or the patient's family to query the wish approval information and fulfillment status; The My Ningsao module is configured to allow the patient or the patient's family to query Ningsao information and request the release of Ningsao; The activity recording module is configured to allow the patient or the patient's family to record activities; The learning record module is configured to allow the patient or the patient's family to record and clock in on learning; The first authentication module is configured to be logged in by the patient or the patient's family.

5. The hospice comprehensive service adjustment system according to claim 1 is characterized in that: The volunteer end includes a wish claiming module, a volunteer activity module, a volunteer training course module, and a time bank module that form a communication network structure; The wish claiming module is configured to allow the volunteer to apply for volunteer activities and accept arrangements; The volunteer activity module is configured to allow the volunteers to browse news and articles, browse information about Ningka activities and Ningyuan activities, and register for Ningka activities; register for Ningyuan activities; The volunteer training course module is configured to allow the volunteers to study the volunteer open course; The time bank module is configured to allow the volunteers to record and clock in on volunteer activities.

6. The hospice comprehensive service adjustment system according to claim 5, characterized in that: The Ningsao terminal includes an appointment hall module, a Ningsao training course module, a Ningsao story module, a Ningsao recommendation module, and a cooperative entry module that form a communication network structure; The appointment hall module is configured to allow Mrs. Ning to apply for an appointment, and transmit the application to the Mrs. Ning demand management module and the My Mrs. Ning module through the control device; The Ningsao training course module is configured to allow the Ningsao to study the Ningsao training course; The Ningsao story module is configured to allow the Ningsao to browse Ningsao stories, browse news and articles, browse information about Ningka activities and Ningyuan activities hosted by the administrator, and register for the Ningka activities and Ningyuan activities; The Ningsao recommendation module is configured to allow the Ningsao to recommend Ningsao to the identity authentication management module; The cooperative entry module is configured to allow Mrs. Ning to review all of Mrs. Ning's information.

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