Call management system for extracardiac monitoring

By designing a call management system for external monitoring, using the central server and edge server to divide call signal levels and allocate medical staff, the problem of untimely response of call systems in the existing technology is solved, and the timeliness and effectiveness of treatment is improved.

CN119723758AActive Publication Date: 2025-03-28THE SECOND AFFILIATED HOSPITAL ARMY MEDICAL UNIV
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Patent Information

Application Number
CN202411904222.6
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-12-23
Publication Date
2025-03-28
Estimated Expiration
2044-12-23

AI Technical Summary

Technical Problem

The current hospital call system does not respond in time, which will affect the timeliness and effectiveness of treatment.

Method used

A call management system for extracardiac monitoring is designed, including a central server, a nurse side server, a doctor side server and multiple edge servers. Through preliminary analysis of call signals and comparison of ECG data, call signal levels are divided, and medical staff are allocated according to the level.

Benefits of technology

Through the comparison and analysis of electrocardiogram data and targeted allocation of medical staff, the timeliness and effectiveness of treatment have been significantly improved.

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Abstract

The invention provides a call management system for extracardiac monitoring, which comprises a central server, a nurse end server, a doctor end server and a plurality of edge servers, and is characterized in that the central server is respectively in communication connection with the nurse end server, the doctor end server and the edge servers; the nurse end server is in wireless communication connection with the plurality of nurse terminals, the doctor end server is in wireless communication connection with the plurality of doctor terminals, and the edge server is connected with the plurality of calling terminals and the plurality of electrocardiograph monitors. According to the invention, through comparative analysis of the electrocardio data, the calling signals are graded, medical workers are allocated in a targeted manner, and the timeliness and effectiveness of treatment are improved.
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Description

Technical Field

[0001] The invention relates to the technical field of call systems, in particular to a call management system for extracardiac monitoring. Background Art

[0002] The hospital call system is a communication device used in hospital wards. It is designed to facilitate communication between patients, family members and medical staff, and plays an important role in improving the quality of service and reducing the risk of medical accidents in hospitals. The existing response process is often conveyed step by step. First, the staff of the nurse station is sent to the clinic to check the needs. If the needs are urgent or the condition is serious, the head nurse will be reported to check. If it is more serious, the attending doctor or the emergency team needs to be notified to go to the ward. Although this can reduce the workload of doctors, it will waste time and affect the timeliness and effectiveness of treatment. Summary of the invention

[0003] In order to solve the technical problem that the call system in the prior art does not respond in time and affects the timeliness of treatment, the call management system for cardiac surgery monitoring proposed in the present invention includes a central server, a nurse-side server, a doctor-side server and multiple edge servers, and the central server is respectively connected to the nurse-side server, the doctor-side server and the edge server for communication;

[0004] The nurse-side server is wirelessly connected to multiple nurse terminals, the doctor-side server is wirelessly connected to multiple doctor terminals, and the edge server is connected to multiple call terminals and multiple electrocardiogram monitors;

[0005] The edge server performs preliminary analysis and processing of the call signal, and sends the analyzed and processed call signal to the central server;

[0006] The central server divides the call signal into primary, secondary and tertiary levels based on the content of the call signal, and sends the call signal and its corresponding level to the nurse server and / or the doctor server according to the level of the call signal, and the nurse server or the doctor server deploys medical staff according to the level of the call signal;

[0007] The nurse-side server allocates nurses according to the level of the call signal, and the doctor-side server allocates doctors according to the level of the call signal.

[0008] Preferably, the calling terminal includes a first control module, an electrocardiogram data processing module, a voice processing module, a user control module and a first communication module.

[0009] Preferably, the first control module sends a call signal in two ways: 1) after receiving the calculation results corresponding to the ECG data from the ECG data processing module, compare the calculation results with the set normal value range. If the calculation results are all within the normal value range, no call signal is sent; otherwise, the code 11 representing the intelligent call and the patient's bed number are combined into a complete call signal, which is sent to the edge server through the first communication module; 2) when receiving the control information from the user control module, determine whether there is a need to send a call signal in the control information. If so, obtain the text information corresponding to the patient's voice signal through the voice processing module, combine the code 12 representing the active call, the patient's bed number and the text information into a complete call signal, and send it to the edge server through the first communication module.

[0010] Preferably, the specific working process of the edge server is to determine whether the call signal contains code 11 after receiving the call signal. If it does, determine the corresponding ECG monitor according to the patient's bed number, obtain ECG data within a range of twice the length of the sampling period before the current moment from the ECG monitor, integrate the original call signal and ECG data into a new call signal, and send it to the central server. If it does not contain it, send the call signal directly to the central server.

[0011] Preferably, the central server includes an ECG data comparison library, and each piece of information in the ECG data comparison library includes the corresponding average value, maximum value, minimum value and maximum change rate of blood pressure, heart rate and pulse, the average value of blood oxygen saturation, and corresponding treatment methods.

[0012] Preferably, the specific process of dividing the call signal into level one, level two and level three based on the content of the call signal and sending the call signal and its corresponding level to the nurse-side server and / or the doctor-side server according to the level of the call signal is to determine whether the call signal contains code 12. If it does, the call signal is divided into three levels, and the call signal and its corresponding level are sent to the nurse-side server. If it does not, the ECG data is obtained from the call signal, operations are performed on the ECG data, and comparison is performed in the ECG data comparison library according to the operation results. If the corresponding information is found, the call signal is divided into level two, and the call signal and its corresponding level, as well as the treatment means in the information corresponding to the call signal are sent to the nurse-side server and the doctor-side server. If the corresponding information is not found, the call signal is divided into level one, and the call signal and its corresponding level are sent to the doctor-side server.

[0013] Preferably, the specific process of performing calculations on the ECG data and comparing the calculation results in the ECG data comparison library is to calculate the corresponding average value, maximum value, minimum value and maximum change rate of the blood pressure, heart rate and pulse, as well as the average value of the blood oxygen saturation according to the ECG data, compare the calculation results with the corresponding data of each piece of information in the ECG data comparison library, and determine whether the information is corresponding information based on the comparison results.

[0014] Preferably, the specific process of determining whether the information is the corresponding information based on the comparison result is to calculate the error percentage between the operation result and the corresponding data of the information. If the error percentage is less than the error threshold and the number of data is greater than or equal to 10, the current information is deemed to be the corresponding information.

[0015] Preferably, the working process of the nurse-side server is to divide nurses into a first call processing sequence and a first callable sequence, the first call processing sequence is used to store the numbers of nurse terminals corresponding to nurses who are processing call signals, and the first callable sequence is used to store the numbers of nurse terminals corresponding to nurses who are in an idle state;

[0016] When the call signal is level three, the current position of each nurse terminal in the first callable sequence is obtained, and it is determined whether the patient's needs involve medicines or consumables according to the text information in the call signal. If medicines or consumables are involved, the nurse terminal closest to the pharmacy or consumables warehouse is selected as the nurse terminal for processing the current call signal. Otherwise, the nurse terminal closest to the patient's bed is selected as the nurse terminal for processing the current call signal, and the patient's bed number and text information are sent to the nurse terminal. The number of the nurse terminal is adjusted from the first callable sequence to the first call processing sequence. After processing the current call signal, the nurse corresponding to the nurse terminal sends a signal to the nurse-side server through the nurse terminal, and the nurse-side server adjusts the number of the nurse terminal from the first call processing sequence to the first callable sequence.

[0017] When the call signal is level two, the current position of each nurse terminal in the first callable sequence is obtained, and the nurse terminal closest to the pharmacy or consumables warehouse is selected as the nurse terminal for processing the current call signal, and the patient's bed number and treatment methods are sent to the nurse terminal. The number of the nurse terminal is adjusted from the first callable sequence to the first call processing sequence. After processing the current call signal, the nurse corresponding to the nurse terminal sends a signal to the nurse-side server through the nurse terminal, and the nurse-side server adjusts the number of the nurse terminal from the first call processing sequence to the first callable sequence.

[0018] Preferably, the working process of the doctor-side server is to divide doctors into a second call processing sequence and a second callable sequence, the second call processing sequence is used to store the numbers of doctor terminals corresponding to doctors who are processing call signals, and the second callable sequence is used to store the numbers of doctor terminals corresponding to doctors in an idle state;

[0019] When the call signal is level 2, the current position of each doctor terminal in the second callable sequence is obtained, the doctor terminal closest to the patient's bed is selected as the doctor terminal for processing the current call signal, the patient's bed number and treatment methods are sent to the doctor terminal, and the number of the doctor terminal is adjusted from the second callable sequence to the second call processing sequence. After processing the current call signal, the doctor corresponding to the doctor terminal sends a signal to the doctor-side server through the doctor terminal, and the doctor-side server adjusts the number of the doctor terminal from the second call processing sequence to the second callable sequence;

[0020] When the call signal is level one, the current position of each doctor terminal in the second callable sequence is obtained, and they are sorted in ascending order according to the distance from the patient's bed. The first two doctor terminals are selected to form a processing group to process the current call signal, and the patient's bed number is sent to the doctor terminal in the processing group. The number of the doctor terminal in the processing group is adjusted from the second callable sequence to the second call processing sequence. After processing the current call signal, the doctor corresponding to the doctor terminal sends a signal to the doctor-side server through the doctor terminal, and the doctor-side server adjusts the number of the doctor terminal in the processing group from the second call processing sequence to the second callable sequence.

[0021] Compared with the prior art, the present invention has the following beneficial effects:

[0022] By comparing and analyzing ECG data, call signals are classified and medical personnel are deployed in a targeted manner to improve the timeliness and effectiveness of treatment. BRIEF DESCRIPTION OF THE DRAWINGS

[0023] Figure 1 It is a structural schematic diagram of a call management system for extracardiac monitoring of the present invention. DETAILED DESCRIPTION

[0024] The technical solution of the present invention is described in detail below in conjunction with the accompanying drawings and specific implementation methods.

[0025] like Figure 1As shown, the call management system for extracardiac monitoring proposed by the present invention includes a central server, a nurse-side server, a doctor-side server and multiple edge servers, and the central server is respectively connected to the nurse-side server, the doctor-side server and the edge server for communication. The nurse-side server is connected to multiple nurse terminals for wireless communication, and the doctor-side server is connected to multiple doctor terminals for wireless communication. The edge server is connected to multiple call terminals and multiple ECG monitors, and each ward is equipped with an edge server. The edge server is connected to the call terminal and the ECG monitor in the corresponding ward for wireless communication, and the call terminal and the ECG monitor are connected to each other for wireless communication.

[0026] The nurse terminal is worn on the nurse's wrist, and the doctor terminal is worn on the doctor's wrist. The nurse terminal and the doctor terminal have the same structure, both including a second control module, a positioning module, a second communication module, a reminder module and a display module. The positioning module achieves precise indoor and outdoor positioning based on "5G+Beidou", and the reminder module reminds the doctor or nurse to check the information through sound and vibration. Each nurse terminal and each doctor terminal has a unique number.

[0027] The ECG monitor can monitor the patient's blood pressure, heart rate, pulse and blood oxygen saturation at the same time. It can store the data, periodically send the data to the patient's corresponding call terminal, and send the data to the edge server when data abnormalities occur.

[0028] The calling terminal includes a first control module, an ECG data processing module, a voice processing module, a user control module and a first communication module. The ECG data processing module obtains ECG data within a sampling period from the ECG monitor through the first communication module every sampling period (for example, 10 minutes), obtains the average values ​​corresponding to the blood pressure, heart rate and pulse by calculation, and sends the calculation results to the first control module. The voice processing module receives the patient's voice signal, converts the voice signal into text information through voice recognition, and sends the text information to the first control module. The user control module receives control information from the user and sends the control information to the first control module. There are two ways for the first control module to send a call signal: 1) After receiving the calculation results corresponding to the ECG data from the ECG data processing module, compare the calculation results with the set normal value range. If the calculation results are all within the normal value range, no call signal is sent. Otherwise, the code 11 representing the intelligent call and the patient's bed number are combined into a complete call signal, which is sent to the edge server through the first communication module; 2) When receiving the control information from the user control module, determine whether there is a need to send a call signal in the control information. If so, obtain the text information corresponding to the patient's voice signal through the voice processing module, and combine the code 12 representing the active call, the patient's bed number and the text information into a complete call signal, which is sent to the edge server through the first communication module.

[0029] The edge server performs preliminary analysis and processing of the call signal and sends the analyzed and processed call signal to the central server. The specific working process of the edge server is to determine whether the call signal contains code 11 after receiving the call signal. If it does, the corresponding ECG monitor is determined according to the patient's bed number, and the ECG data within the range of twice the sampling period before the current moment is obtained from the ECG monitor. The original call signal and ECG data are integrated into a new call signal and sent to the central server. If it does not contain code 11, the call signal is sent directly to the central server.

[0030] The central server divides the call signal into primary, secondary and tertiary levels based on the content of the call signal, and sends the call signal and its corresponding level to the nurse-side server and / or the doctor-side server according to the level of the call signal. The nurse-side server or the doctor-side server deploys medical staff according to the level of the call signal. The central server includes an ECG data comparison library. Each piece of information in the ECG data comparison library includes the corresponding average value, maximum value, minimum value and maximum change rate of blood pressure, heart rate and pulse, the average value of blood oxygen saturation, and the corresponding treatment methods. The specific process of dividing the call signal into level one, level two and level three based on the content of the call signal, and sending the call signal and its corresponding level to the nurse-side server and / or the doctor-side server according to the level of the call signal is to determine whether the call signal contains code 12. If it does, the call signal is divided into level three. At this time, the patient's ECG data is normal, the patient can move independently, and no doctor intervention is required. The call signal and its corresponding level are sent to the nurse-side server. If it does not contain, the ECG data is obtained from the call signal, and the ECG data is calculated. According to the calculation results, the ECG data is compared in the ECG data comparison library. If the corresponding information is found, the call signal is divided into level two. At this time, the patient's ECG data is abnormal, but it belongs to a conventional abnormal situation. The doctor and the nurse can cooperate with each other to perform conventional processing. The call signal and its corresponding level, as well as the treatment means in the information corresponding to the call signal are sent to the nurse-side server and the doctor-side server. If the corresponding information is not found, the call signal is divided into level one. At this time, the patient's ECG data is abnormal, but it does not belong to a known abnormal situation. The doctor needs to perform on-site diagnosis and processing without the intervention of the nurse, and the call signal and its corresponding level are sent to the doctor-side server. The specific process of performing calculations on the ECG data and comparing the calculation results in the ECG data comparison library is to calculate the average value, maximum value, minimum value and maximum change rate corresponding to the blood pressure, heart rate and pulse, as well as the average value of blood oxygen saturation according to the ECG data, compare the calculation results with the corresponding data of each piece of information in the ECG data comparison library, and determine whether the information is the corresponding information according to the comparison results. The specific process of determining whether the information is the corresponding information according to the comparison results is to calculate the error percentage between the calculation result and the corresponding data of the information. If the error percentage is less than the error threshold and the number of data is greater than or equal to 10, the current information is determined to be the corresponding information.

[0031] The nurse-side server deploys nurses according to the level of the call signal. The working process of the nurse-side server is to divide the nurses into the first call processing sequence and the first callable sequence. The first call processing sequence is used to store the number of the nurse terminal corresponding to the nurse who is processing the call signal, and the first callable sequence is used to store the number of the nurse terminal corresponding to the nurse in the idle state. When the call signal is level three, the current position of each nurse terminal in the first callable sequence is obtained, and the text information in the call signal is used to determine whether the patient's needs involve drugs or consumables. If drugs or consumables are involved, the nurse terminal closest to the pharmacy or consumables warehouse is selected as the nurse terminal for processing the current call signal. Otherwise, the nurse terminal closest to the patient's bed is selected as the nurse terminal for processing the current call signal, and the patient's bed number and text information are sent to the nurse terminal. The number of the nurse terminal is adjusted from the first callable sequence to the first call processing sequence. After the nurse corresponding to the nurse terminal has processed the current call signal, the nurse terminal sends a signal to the nurse-side server through the nurse terminal, and the nurse-side server adjusts the number of the nurse terminal from the first call processing sequence to the first callable sequence. When the call signal is level two, the current position of each nurse terminal in the first callable sequence is obtained, and the nurse terminal closest to the pharmacy or consumables warehouse is selected as the nurse terminal for processing the current call signal, and the patient's bed number and treatment methods are sent to the nurse terminal. The number of the nurse terminal is adjusted from the first callable sequence to the first call processing sequence. After processing the current call signal, the nurse corresponding to the nurse terminal sends a signal to the nurse-side server through the nurse terminal, and the nurse-side server adjusts the number of the nurse terminal from the first call processing sequence to the first callable sequence.

[0032] The doctor-side server deploys doctors according to the level of the call signal. The working process of the doctor-side server is to divide doctors into the second call processing sequence and the second callable sequence. The second call processing sequence is used to store the number of the doctor terminal corresponding to the doctor who is processing the call signal, and the second callable sequence is used to store the number of the doctor terminal corresponding to the doctor in the idle state. When the call signal is level 2, the current position of each doctor terminal in the second callable sequence is obtained, and the doctor terminal closest to the patient's bed is selected as the doctor terminal for processing the current call signal. The patient's bed number and treatment methods are sent to the doctor terminal, and the number of the doctor terminal is adjusted from the second callable sequence to the second call processing sequence. After the doctor corresponding to the doctor terminal has processed the current call signal, the doctor sends a signal to the doctor-side server through the doctor terminal, and the doctor-side server adjusts the number of the doctor terminal from the second call processing sequence to the second callable sequence. When the call signal is level one, the current position of each doctor terminal in the second callable sequence is obtained, and they are sorted in ascending order according to the distance from the patient's bed. The first two doctor terminals are selected to form a processing group to process the current call signal, and the patient's bed number is sent to the doctor terminal in the processing group. The number of the doctor terminal in the processing group is adjusted from the second callable sequence to the second call processing sequence. After processing the current call signal, the doctor corresponding to the doctor terminal sends a signal to the doctor-side server through the doctor terminal, and the doctor-side server adjusts the number of the doctor terminal in the processing group from the second call processing sequence to the second callable sequence.

[0033] The above disclosure is only the preferred embodiment of the present invention, and certainly cannot be used to limit the scope of the claims of the present invention. It should be pointed out that for those skilled in the art, any equivalent changes made to the scheme of the present invention without departing from the design structure and principle of the present invention are considered to be within the protection scope of the present invention.

Claims

1. A call management system for cardiac external monitoring, characterized in that: The call management system for cardiac surgery monitoring includes a central server, a nurse-side server, a doctor-side server and a plurality of edge servers, wherein the central server is respectively connected to the nurse-side server, the doctor-side server and the edge server for communication; The nurse-side server is wirelessly connected to multiple nurse terminals, the doctor-side server is wirelessly connected to multiple doctor terminals, and the edge server is connected to multiple call terminals and multiple electrocardiogram monitors; The edge server performs preliminary analysis and processing of the call signal, and sends the analyzed and processed call signal to the central server; The central server divides the call signal into primary, secondary and tertiary levels based on the content of the call signal, and sends the call signal and its corresponding level to the nurse server and / or the doctor server according to the level of the call signal, and the nurse server or the doctor server deploys medical staff according to the level of the call signal; The nurse-side server allocates nurses according to the level of the call signal, and the doctor-side server allocates doctors according to the level of the call signal.

2. The call management system for cardiac external monitoring according to claim 1, characterized in that: The calling terminal includes a first control module, an electrocardiogram data processing module, a voice processing module, a user control module and a first communication module.

3. The call management system for cardiac external monitoring according to claim 2, characterized in that: There are two ways for the first control module to send a call signal: 1) After receiving the calculation results corresponding to the ECG data from the ECG data processing module, compare the calculation results with the set normal value range. If the calculation results are all within the normal value range, no call signal is sent. Otherwise, the code 11 representing the intelligent call and the patient's bed number are combined into a complete call signal, which is sent to the edge server through the first communication module; 2) When receiving the control information from the user control module, determine whether there is a need to send a call signal in the control information. If so, obtain the text information corresponding to the patient's voice signal through the voice processing module, and combine the code 12 representing the active call, the patient's bed number and the text information into a complete call signal, which is sent to the edge server through the first communication module.

4. The call management system for cardiac external monitoring according to claim 3, characterized in that: The specific working process of the edge server is to determine whether the call signal contains code 11 after receiving the call signal. If it does, determine the corresponding ECG monitor according to the patient's bed number, obtain ECG data within a range of twice the length of the sampling period before the current moment from the ECG monitor, integrate the original call signal and ECG data into a new call signal, and send it to the central server. If it does not contain it, send the call signal directly to the central server.

5. The call management system for cardiac external monitoring according to claim 4, characterized in that: The central server includes an ECG data comparison library. Each piece of information in the ECG data comparison library includes the average value, maximum value, minimum value and maximum change rate corresponding to blood pressure, heart rate and pulse, the average value of blood oxygen saturation, and corresponding treatment methods.

6. The call management system for cardiac external monitoring according to claim 5, characterized in that: The specific process of dividing the call signal into level one, level two and level three based on the content of the call signal, and sending the call signal and its corresponding level to the nurse-side server and / or the doctor-side server according to the level of the call signal is as follows: determining whether the call signal contains code 12; if so, dividing the call signal into three levels, and sending the call signal and its corresponding level to the nurse-side server; if not, obtaining ECG data from the call signal, performing calculations on the ECG data, and comparing the calculation results in the ECG data comparison library; if corresponding information is found, dividing the call signal into level two, and sending the call signal and its corresponding level, as well as the treatment methods in the information corresponding to the call signal to the nurse-side server and the doctor-side server; if corresponding information is not found, dividing the call signal into level one, and sending the call signal and its corresponding level to the doctor-side server.

7. The call management system for cardiac external monitoring according to claim 6, characterized in that: The specific process of performing calculations on the ECG data and comparing the calculation results in the ECG data comparison library is to calculate the corresponding average value, maximum value, minimum value and maximum change rate of blood pressure, heart rate and pulse, and the average value of blood oxygen saturation according to the ECG data, compare the calculation results with the corresponding data of each information in the ECG data comparison library, and determine whether the information is corresponding information based on the comparison results.

8. The call management system for cardiac external monitoring according to claim 7, characterized in that: The specific process of determining whether the information is the corresponding information based on the comparison result is to calculate the error percentage between the operation result and the corresponding data of the information. If the error percentage is less than the error threshold and the number of data is greater than or equal to 10, the current information is determined to be the corresponding information.

9. The call management system for cardiac external monitoring according to claim 6, characterized in that: The working process of the nurse-side server is to divide nurses into a first call processing sequence and a first callable sequence, wherein the first call processing sequence is used to store the numbers of nurse terminals corresponding to nurses who are processing call signals, and the first callable sequence is used to store the numbers of nurse terminals corresponding to nurses who are in an idle state; When the call signal is level three, the current position of each nurse terminal in the first callable sequence is obtained, and it is determined whether the patient's needs involve medicines or consumables according to the text information in the call signal. If medicines or consumables are involved, the nurse terminal closest to the pharmacy or consumables warehouse is selected as the nurse terminal for processing the current call signal. Otherwise, the nurse terminal closest to the patient's bed is selected as the nurse terminal for processing the current call signal, and the patient's bed number and text information are sent to the nurse terminal. The number of the nurse terminal is adjusted from the first callable sequence to the first call processing sequence. After processing the current call signal, the nurse corresponding to the nurse terminal sends a signal to the nurse-side server through the nurse terminal, and the nurse-side server adjusts the number of the nurse terminal from the first call processing sequence to the first callable sequence. When the call signal is level two, the current position of each nurse terminal in the first callable sequence is obtained, and the nurse terminal closest to the pharmacy or consumables warehouse is selected as the nurse terminal for processing the current call signal, and the patient's bed number and treatment methods are sent to the nurse terminal. The number of the nurse terminal is adjusted from the first callable sequence to the first call processing sequence. After processing the current call signal, the nurse corresponding to the nurse terminal sends a signal to the nurse-side server through the nurse terminal, and the nurse-side server adjusts the number of the nurse terminal from the first call processing sequence to the first callable sequence.

10. The call management system for cardiac external monitoring according to claim 6, characterized in that: The working process of the doctor-side server is to divide doctors into a second call processing sequence and a second callable sequence, the second call processing sequence is used to store the numbers of doctor terminals corresponding to doctors who are processing call signals, and the second callable sequence is used to store the numbers of doctor terminals corresponding to doctors in an idle state; When the call signal is level 2, the current position of each doctor terminal in the second callable sequence is obtained, the doctor terminal closest to the patient's bed is selected as the doctor terminal for processing the current call signal, the patient's bed number and treatment methods are sent to the doctor terminal, and the number of the doctor terminal is adjusted from the second callable sequence to the second call processing sequence. After processing the current call signal, the doctor corresponding to the doctor terminal sends a signal to the doctor-side server through the doctor terminal, and the doctor-side server adjusts the number of the doctor terminal from the second call processing sequence to the second callable sequence; When the call signal is level one, the current position of each doctor terminal in the second callable sequence is obtained, and they are sorted in ascending order according to the distance from the patient's bed. The first two doctor terminals are selected to form a processing group to process the current call signal, and the patient's bed number is sent to the doctor terminal in the processing group. The number of the doctor terminal in the processing group is adjusted from the second callable sequence to the second call processing sequence. After processing the current call signal, the doctor corresponding to the doctor terminal sends a signal to the doctor-side server through the doctor terminal, and the doctor-side server adjusts the number of the doctor terminal in the processing group from the second call processing sequence to the second callable sequence.

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