Intelligent community service management system

Abstract

The invention provides an intelligent community service management system which comprises a user information management unit, a community environment management unit, a vehicle management unit and a pushing unit. The user information management unit is used for collecting basic information of residential users; the community environment management unit is used for monitoring the condition of a community garbage area, and when it is found that garbage cans are full, information is sent in time, and the specific garbage can numbers and the specific positions of the garbage cans are sent to community cleaning personnel. The vehicle management unit is used for monitoring the remaining amount of parking spaces in a basement of a community and the specific positions and numbers of the parking spaces. And the pushing unit is used for pushing proper community activity contents to proper resident users according to the collected basic information of the resident users so as to achieve the purpose of accurate pushing.

Description

Technical Field

[0001] The present invention relates to the technical field of intelligent community services, and in particular to an intelligent community service management system. Background Art

[0002] With the accelerated pace of life in modern society and the application of various big data in life, traditional business and home service models are increasingly unable to meet people's life needs. There is an urgent need for a more targeted, personalized and adaptive service to meet the needs of different individuals. Although the traditional community management system can provide service information and management information to community residents, it cannot provide more detailed, thoughtful and personalized service information according to the needs of community residents;

[0003] Smart community refers to the integrated application of new generation information technologies such as the Internet of Things, cloud computing, and mobile Internet to provide community residents with a safe, comfortable, convenient, modern, and intelligent living environment, thereby forming a new management form of community based on information-based, intelligent social management and services. Smart community includes five aspects: basic environment, basic database group, cloud exchange platform, application and service system, and guarantee system;

[0004] However, the following technical problems still exist in the existing technology: 1. Smart communities rely more on regular inspections for existing environmental monitoring and lack real-time monitoring of garbage status, resulting in cleaning staff being unable to receive processing requests in a timely manner, affecting the environmental sanitation of the community; 2. Parking management lacks intelligence and cannot update the status of parking spaces in real time, resulting in residents facing a situation of "no space to park" when looking for parking spaces, which increases unnecessary waste of time and energy; 3. Although there is an activity push function, there is a lack of intelligent analysis and push logic of user preferences. The accuracy and practicality of information push are low, resulting in a waste of resources and a decrease in residents' enthusiasm for participation. Summary of the invention

[0005] The purpose of the present invention is to provide an intelligent community service management system to solve the problems raised in the above background technology.

[0006] The present invention is implemented through the following technical solutions: an intelligent community service management system, including a user information management unit, a community environment management unit, a vehicle management unit, and a push unit;

[0007] The user information management unit is used to collect basic information of resident users;

[0008] The community environment management unit is used to monitor the garbage area of ​​the community. When the garbage bin is found to be full, it will promptly send information to the community cleaning staff with the specific garbage bin number and the specific location of the garbage bin;

[0009] The vehicle management unit is used to monitor the remaining number, specific location and number of parking spaces in the basement of the community;

[0010] The push unit pushes appropriate community activity content to suitable resident users based on the collected basic information of the resident users, thereby achieving the purpose of accurate push.

[0011] Specifically, the basic information of the resident user collected by the user information management unit includes name, gender, age, contact information, areas of interest and hobbies, and user parking space information.

[0012] Specifically, the community environment management unit includes a numbering management module, a garbage fullness monitoring module, and a positioning information sending module; the numbering management module is used to partition and number the garbage bins in the community according to specific locations, and the garbage fullness monitoring module monitors the garbage capacity of the garbage bin through video images. If it is monitored that the garbage capacity of the garbage bin is full or overflowing, a signal is sent to the positioning information sending module, and the positioning information sending module sends the number and specific location of the garbage bin to the community cleaning staff.

[0013] Specifically, the specific implementation process of the number management module is as follows:

[0014] During the community planning stage, the open source map API is used to mark the exact location of each trash bin, and the location coordinate data and the corresponding trash bin number are stored in the database. The numbering rule of area number + trash bin serial number is used to generate a unique identifier for each trash bin, and the number and corresponding location information such as coordinates and area name are stored in the database of the numbering management module.

[0015] Specifically, the garbage fullness monitoring module specifically includes using the Faster R-CNN network model to judge the garbage capacity of the garbage bin:

[0016] First, collect video data of garbage bins in various environments and at different times. Each video contains the entire process of garbage accumulation over time.

[0017] Second, for each video frame collected, use annotation tools to mark the location of the trash bin, the height of the trash, and the overflow;

[0018] Third, create a dataset of images with labels including category information such as “full” or “overflowing” as well as the location of the bin and the height of the trash;

[0019] Fourth, the image dataset containing the label is preprocessed and input into the trained Faster R-CNN network model. The fullness of the garbage is calculated according to the bounding box coordinates output by the Faster R-CNN network model, according to the formula:

[0020]

[0021] Fifth, by comparing the detected garbage height with the edge of the garbage bin, it is determined whether there is any garbage exposed. If part of the detected garbage exceeds the edge of the garbage bin, it is considered that the garbage bin is in an overflow state.

[0022] Specifically, the vehicle management unit includes a parking space remaining monitoring module, a parking space filtering module, a parking space viewing module, and a parking space navigation module; the parking space monitoring module is used to monitor the vacancy of parking spaces in the basement parking lot in real time, the parking space filtering module filters the occupied parking space numbers and the residents' fixed parking space numbers in the basement parking lot, and sends the filtered information to the parking space remaining monitoring module for updating in real time, the parking space viewing module is used to provide a QR code or mini program for viewing, and the resident user scans the QR code or opens the mini program to view the vacancy of the parking space and selects a vacant parking space number; the parking space navigation module performs location navigation on the parking space number selected by the user and marks the parking space number as selected.

[0023] Specifically, the push unit includes an acquisition module, a resident user screening module, and a push module; the acquisition module is used to obtain the user's age, gender and hobby information, the resident user screening module screens and filters the resident users according to the information obtained by the acquisition module and the specific community activity content, and the push module pushes the content of the community activity to the selected resident users through one or more methods such as mobile applications, text messages, and emails based on the screening results.

[0024] Specifically, the resident user screening module specifically includes screening and filtering users according to the specific content of the community activities and whether the age is appropriate or not, whether the gender is appropriate or not, and whether the field of interests is relevant or not, and generating a list of users to be recommended for all eligible resident users.

[0025] Compared with the prior art, the present invention has the following beneficial effects:

[0026] The present invention provides an intelligent community service management system, which improves the environmental sanitation of the community and the quality of life of residents through a community environment management unit; can effectively manage parking spaces and improve residents' parking efficiency through a vehicle management unit; and can push activity information according to the interests and needs of users through a push unit, thereby improving the accuracy of recommendations and avoiding waste of resources. BRIEF DESCRIPTION OF THE DRAWINGS

[0027] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings required for use in the description of the embodiments will be briefly introduced below. Obviously, the drawings in the following description are only preferred embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work.

[0028] Figure 1 A module structure diagram of an intelligent community service management system provided by the present invention.

[0029] Figure 2 This is the structural diagram of the community environment management unit.

[0030] Figure 3 This is a structural diagram of the vehicle management unit.

[0031] Figure 4 This is a structural diagram of the push management unit. DETAILED DESCRIPTION

[0032] In order to make the purpose, technical scheme and advantages of the present invention more obvious, the exemplary embodiments according to the present invention will be described in detail with reference to the accompanying drawings. Obviously, the described embodiments are only part of the embodiments of the present invention, rather than all the embodiments of the present invention, and it should be understood that the present invention is not limited to the exemplary embodiments described herein. Based on the embodiments of the present invention described in the present invention, all other embodiments obtained by those skilled in the art without creative work should fall within the protection scope of the present invention.

[0033] In the following description, a large number of specific details are provided to provide a more thorough understanding of the present invention. However, it is apparent to those skilled in the art that the present invention can be implemented without one or more of these details. In other examples, in order to avoid confusion with the present invention, some technical features well known in the art are not described.

[0034] It should be understood that the present invention can be implemented in different forms and should not be interpreted as limited to the embodiments set forth herein. On the contrary, these embodiments are provided to make the disclosure thorough and complete and to fully convey the scope of the present invention to those skilled in the art.

[0035] The purpose of the terms used herein is only to describe specific embodiments and is not intended to be limiting of the present invention. When used herein, the singular forms "one", "an" and "said / the" are also intended to include plural forms, unless the context clearly indicates otherwise. It should also be understood that the terms "consisting of" and / or "comprising", when used in this specification, determine the presence of the features, integers, steps, operations, elements and / or parts, but do not exclude the presence or addition of one or more other features, integers, steps, operations, elements, parts and / or groups. When used herein, the term "and / or" includes any and all combinations of the relevant listed items.

[0036] In order to fully understand the present invention, a detailed structure will be proposed in the following description to illustrate the technical solution proposed by the present invention. The optional embodiments of the present invention are described in detail as follows, but in addition to these detailed descriptions, the present invention may also have other implementations.

[0037] See also Figure 1 , an intelligent community service management system, including a user information management unit, a community environment management unit, a vehicle management unit, and a push unit;

[0038] The user information management unit is used to collect basic information of resident users;

[0039] The community environment management unit is used to monitor the garbage area of ​​the community. When the garbage bin is found to be full, it will promptly send information to the community cleaning staff with the specific garbage bin number and the specific location of the garbage bin;

[0040] The vehicle management unit is used to monitor the remaining number, specific location and number of parking spaces in the basement of the community;

[0041] The push unit pushes appropriate community activity content to suitable resident users based on the collected basic information of the resident users, thereby achieving the purpose of accurate push.

[0042] Specifically, the basic information of the resident user collected by the user information management unit includes name, gender, age, contact information, hobbies, and user parking space information, providing basic information basis for each unit.

[0043] For details, see Figure 2 The community environment management unit includes a number management module, a garbage fullness monitoring module, and a positioning information sending module; the number management module is used to partition and number the garbage bins in the community according to specific locations, and the garbage fullness monitoring module monitors the garbage capacity of the garbage bin through video images. If it is monitored that the garbage capacity of the garbage bin is full or overflowing, a signal is sent to the positioning information sending module, and the positioning information sending module sends the number and specific location of the garbage bin to the community cleaning staff.

[0044] For example, the number management module provides the garbage bin number and location information, and the garbage fullness monitoring module obtains the garbage bin status in real time and determines the fullness through image analysis. Once the garbage bin is found to be full, a notification signal is sent to the positioning information sending module to notify the cleaning staff in time. The entire process realizes automated monitoring and cleaning scheduling, greatly improving the efficiency of garbage cleaning and ensuring environmental hygiene in the community.

[0045] Specifically, the specific implementation process of the number management module is as follows:

[0046] During the community planning stage, the open source map API is used to mark the exact location of each trash bin, and the location coordinate data and the corresponding trash bin number are stored in the database. The numbering rule of area number + trash bin serial number is used to generate a unique identifier for each trash bin, and the number and corresponding location information such as coordinates and area name are stored in the database of the numbering management module.

[0047] Specifically, the garbage fullness monitoring module specifically includes using the Faster R-CNN network model to judge the garbage capacity of the garbage bin:

[0048] First, collect video data of garbage bins in various environments and at different times. Each video contains the entire process of garbage accumulation over time.

[0049] Second, for each video frame collected, use annotation tools to mark the location of the trash bin, the height of the trash, and the overflow;

[0050] Third, create a dataset of images with labels including category information such as “full” or “overflowing” as well as the location of the bin and the height of the trash;

[0051] Fourth, the image dataset containing the label is preprocessed and input into the trained Faster R-CNN network model. The fullness of the garbage is calculated according to the bounding box coordinates output by the Faster R-CNN network model, according to the formula:

[0052]

[0053] Fifth, by comparing the detected garbage height with the edge of the garbage bin, it is determined whether there is any garbage exposed. If part of the detected garbage exceeds the edge of the garbage bin, it is considered that the garbage bin is in an overflow state.

[0054] For example, the garbage bin fullness monitoring module can accurately detect the height of the garbage bin, and combined with fullness calculation and overflow judgment, it significantly improves the efficiency and response speed of community garbage management. The burden of manual monitoring is alleviated, and environmental sanitation is optimized, thereby improving the quality of life of residents.

[0055] For details, see Figure 3 The vehicle management unit includes a parking space remaining monitoring module, a parking space filtering module, a parking space viewing module, and a parking space navigation module; the parking space monitoring module is used to monitor the vacancy of parking spaces in the basement parking lot in real time, the parking space filtering module filters the occupied parking space numbers and the residents' fixed parking space numbers in the basement parking lot, and sends the filtered information to the parking space remaining monitoring module for updating in real time, the parking space viewing module is used to provide a QR code or mini program for viewing, and the resident user scans the QR code or opens the mini program to view the vacancy of the parking space and selects the vacant parking space number; the parking space navigation module performs location navigation on the parking space number selected by the user and marks the parking space number as selected.

[0056] For example, the vehicle management unit can effectively manage parking spaces and improve residents' parking efficiency. Real-time monitoring and quick filtering can reduce the time users spend looking for free parking spaces and optimize parking management. Parking conflicts caused by inaccurate information can be reduced, improving overall user satisfaction. Convenient access methods such as QR codes and mini-programs can be provided, allowing users to quickly and easily obtain parking space information, improving the fluency of interaction.

[0057] For details, see Figure 4 The push unit includes an acquisition module, a resident user screening module, and a push module; the acquisition module is used to obtain the user's age, gender and hobby information, the resident user screening module screens and filters the resident users according to the information obtained by the acquisition module and the specific community activity content, and the push module pushes the content of the community activity to the selected resident users through one or more methods such as mobile applications, text messages, and emails based on the screening results.

[0058] Specifically, the resident user screening module specifically includes screening and filtering users according to the specific content of the community activities and whether the age is appropriate or not, whether the gender is appropriate or not, and whether the field of interests is relevant or not, and generating a list of users to be recommended for all eligible resident users.

[0059] For example, through detailed information acquisition and layer-by-layer screening, we ensure that the activity information recommended to users is highly relevant, push activity information according to users' interests and needs, improve the accuracy of recommendations, avoid waste of resources, and also avoid inappropriate information push that disturbs residents. This improves residents' enthusiasm for participating in community activities and enhances the vitality of the community.

[0060] The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and principles of the present invention should be included in the scope of protection of the present invention.

Claims

1. An intelligent community service management system, characterized in that: It includes user information management unit, community environment management unit, vehicle management unit and push unit; The user information management unit is used to collect basic information of resident users; The community environment management unit is used to monitor the garbage area of ​​the community. When the garbage bin is found to be full, it will promptly send information to the community cleaning staff with the specific garbage bin number and the specific location of the garbage bin; The vehicle management unit is used to monitor the remaining number, specific location and number of parking spaces in the basement of the community; The push unit pushes appropriate community activity content to suitable resident users based on the collected basic information of the resident users, thereby achieving the purpose of accurate push.

2. According to claim 1, a smart community service management system is characterized in that: The basic information of the resident user collected by the user information management unit specifically includes name, gender, age, contact information, areas of interest and hobbies, and user parking space information.

3. According to claim 2, an intelligent community service management system is characterized in that: The community environment management unit includes a numbering management module, a garbage fullness monitoring module, and a positioning information sending module; the numbering management module is used to partition and number the garbage bins in the community according to specific locations, and the garbage fullness monitoring module monitors the garbage capacity of the garbage bin through video images. If it is monitored that the garbage capacity of the garbage bin is full or overflowing, a signal is sent to the positioning information sending module, and the positioning information sending module sends the number and specific location of the garbage bin to the community cleaning staff.

4. The intelligent community service management system according to claim 3, characterized in that: The specific implementation process of the number management module is as follows: During the community planning stage, the open source map API is used to mark the exact location of each trash bin, and the location coordinate data and the corresponding trash bin number are stored in the database. The numbering rule of area number + trash bin serial number is used to generate a unique identifier for each trash bin, and the number and corresponding location information such as coordinates and area name are stored in the database of the numbering management module.

5. The intelligent community service management system according to claim 4, characterized in that: The garbage fullness monitoring module specifically includes using the Faster R-CNN network model to judge the garbage capacity of the garbage bin: First, collect video data of garbage bins in various environments and at different times. Each video contains the entire process of garbage accumulation over time. Second, for each video frame collected, use annotation tools to mark the location of the trash bin, the height of the trash, and the overflow; Third, create a dataset of images with labels including category information such as "full" or "overflowing" as well as the location of the bin and the height of the trash; Fourth, the image dataset containing the label is preprocessed and input into the trained Faster R-CNN network model. The fullness of the garbage is calculated according to the bounding box coordinates output by the Faster R-CNN network model, according to the formula: Fifth, by comparing the detected garbage height with the edge of the garbage bin, it is determined whether there is any garbage exposed. If part of the detected garbage exceeds the edge of the garbage bin, it is considered that the garbage bin is in an overflow state.

6. The intelligent community service management system according to claim 5, characterized in that: The vehicle management unit includes a parking space remaining monitoring module, a parking space filtering module, a parking space viewing module, and a parking space navigation module; The parking space monitoring module is used to monitor the availability of parking spaces in the basement parking lot in real time. The parking space filtering module filters the occupied parking space numbers and the fixed parking space numbers of residents in the basement parking lot, and sends the filtered information to the remaining parking space monitoring module for updating in real time. The parking space viewing module is used to provide a QR code or mini program for viewing. Resident users scan the QR code or open the mini program to view the availability of parking spaces and select a free parking space number; the parking space navigation module performs location navigation on the parking space number selected by the user and marks the parking space number as selected.

7. The intelligent community service management system according to claim 6, characterized in that: The push unit includes an acquisition module, a resident user screening module, and a push module; the acquisition module is used to obtain the user's age, gender and hobby information, the resident user screening module screens and filters the resident users according to the information obtained by the acquisition module and the specific community activity content, and the push module pushes the content of the community activity to the selected resident users through one or more methods such as mobile applications, text messages, and emails based on the screening results.

8. The intelligent community service management system according to claim 7, characterized in that: The resident user screening module specifically includes screening and filtering users according to the specific content of the community activities and whether the age is appropriate or not, whether the gender is appropriate or not, and whether the field of interests is related or not, and generating a list of users to be recommended for all eligible resident users.

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