Building management service system and operation method

Abstract

The invention belongs to the technical field of building management, and particularly relates to a building management service system and an operation method, and the system comprises a central processor module, a power supply module, a user management module, an equipment management module, a security monitoring module, an energy management module, a property management module, and an environment management module. Through the arrangement of the sliding block structure, the design is simple and convenient to operate, and when different crowds use the access control machine body, the height of the access control machine body can be adjusted, so that the trouble that too high or too short users need to bend down or tiptoe during recognition is reduced, and the access control machine can be used by the disabled such as people sitting on wheelchairs, such as the disabled. The door control equipment can be adjusted to a proper height, so that the door control equipment can be operated without effort, the care for special crowds is reflected, meanwhile, the flexibility is improved, and meanwhile, wind power can be generated to remove dust and impurities adhered to the door control machine body.

Description

Technical Field

[0001] The present invention belongs to the technical field of building management, and specifically relates to a building management service system and an operation method. Background Art

[0002] With the development of society, buildings are often needed in other fields such as the residential, commercial, industrial, and public service fields. A building refers to an artificially constructed building for various purposes such as residence, office, commerce, and industry.

[0003] Buildings can be classified into residential buildings, commercial buildings, office buildings, industrial buildings, etc. according to their uses. When buildings are in use, they often need to be managed. Building management refers to the comprehensive management of buildings and their ancillary facilities, equipment, sites, and related environments to ensure that buildings can function safely, efficiently, and comfortably, meeting the needs of users (such as property owners, tenants, etc.) in aspects such as life, work, and commercial activities.

[0004] In the prior art, during long-term use and observation, it is found that existing access control devices are fixedly set during use. The access control devices at fixed positions may cause inconvenience to some users. For example, for disabled persons with limited mobility or residents carrying large items, the access control card readers or biometric devices at a fixed height may be difficult to operate. If the card reader is installed too high, wheelchair users may not be able to reach it; if it is installed too low, tall users need to bend down to use it, resulting in a poor user experience and thus reducing flexibility. Therefore, the present invention provides a building management service system and an operation method. Summary of the Invention

[0005] In order to make up for the deficiencies of the prior art and solve at least one of the technical problems proposed in the background art.

[0006] The technical solution adopted by the present invention to solve its technical problems is as follows: A building management service system according to the present invention includes a central processing module, a power supply module, a user management module, a device management module, a security monitoring module, an energy management module, a property management module, and an environmental management module;

[0007] The central processing module and the power supply module are electrically connected; wherein the power supply module can supply power to the central processing module, and the central processing module can control the current output in the power supply module;

[0008] The central processing unit module and the user management module are connected by signals; through the user management module, the basic information of all users in the building (including property owners, tenants, and property management staff), such as name, contact information, ID number, room number, or office area, can be stored. These information are the basis for personalized services and precise management of the entire management service system.

[0009] The central processing unit module and the equipment management module are connected by signals; through the equipment management module, a detailed equipment ledger is established to record the basic information of various types of equipment in the building (such as elevators, air conditioners, lighting systems, water supply and drainage systems, and fire protection equipment), including equipment name, model, brand, production date, installation location, and service life. Through the ledger, the overall situation of the equipment can be clearly understood, providing data support for equipment maintenance, repair, and update. At the same time, using sensors and communication technologies, the operating status data of the equipment are collected in real time, such as the running speed, floor position, and fault code of the elevator; the operating mode, temperature, and humidity parameters of the air conditioner; the lighting status and power consumption of the lighting system. These data can be intuitively displayed on the system interface, enabling managers to grasp the operating conditions of the equipment at any time and detect abnormalities in a timely manner.

[0010] The central processing unit module and the security monitoring module are connected by signals; through the security monitoring module, multiple identity recognition methods (such as card swiping, fingerprint recognition, face recognition, and QR code recognition) can be carried out to strictly restrict personnel from entering specific areas of the building. Only authorized personnel can enter the corresponding floors or rooms, thus effectively preventing unauthorized personnel from entering, such as outsiders and theft suspects.

[0011] The central processing unit module and the energy management module are connected by signals; through the energy management module, the water, electricity, and gas energy consumption data in the building can be collected in real time. The metering equipment can transmit the data to the energy management module through wired or wireless communication methods to achieve automatic collection and centralized management of energy data. Moreover, the collected energy data can be classified and statistically analyzed, such as analyzed according to the dimensions of floors, regions, and equipment types, to generate energy consumption reports and charts.

[0012] The central processing unit module and the property management module are connected by signals; through the property management module, property owners or tenants can submit various work orders (such as repair, cleaning, and greening) through the system (such as mobile APP or web-based terminal). The work order information includes problem description, location, and urgency. The system automatically assigns the work order to the appropriate repair personnel or service team according to factors such as work order type, skills of repair personnel, and workload.

[0013] The central processing unit module and the environmental management module are connected by signals; through the environmental management module, a cleaning task plan can be formulated. For example, it is stipulated to clean the public corridor and elevator car every day, clean the stairwell every week, and wash the windows every month. The system can automatically generate cleaning task reminders according to the plan and assign them to the cleaning staff.

[0014] Preferably, the device management module can also perform remote control of devices. For devices with remote control functions, such as intelligent lighting and some air conditioning systems, managers can perform remote operations within the authorized range through the system. For example, turn off the lighting equipment in some areas remotely during non-office hours to save energy, or remotely adjust the set temperature of the air conditioner according to the environmental temperature.

[0015] Preferably, the security monitoring module can also uniformly manage the video surveillance cameras installed in the building, including adding, deleting, and parameter setting of the cameras (such as resolution, frame rate, viewing angle). It can also visually display the location distribution of the cameras on the system map, facilitating managers to quickly locate and view the surveillance footage of specific areas. Moreover, it is connected to various alarm devices (such as smoke alarms, infrared detectors, emergency alarm buttons) to receive alarm signals. When the alarm device is triggered, the system can quickly obtain the alarm information, including the alarm type, location, and time.

[0016] Preferably, the property management module can also automatically calculate various fees such as property management fees, water and electricity fees, and parking fees according to the usage conditions of the owners or tenants (such as housing area, energy consumption, parking duration), generate detailed fee bills, and can push the bill information to users regularly (such as monthly or quarterly) through the system to remind users to pay the fees. Moreover, it can be used to publish community notices, announcements, and activity information, such as water and power outage notices, community cultural activity arrangements, and garbage classification publicity. These notices can be sent to the owners and tenants through multiple methods such as system message push, mobile APP notification, and email to ensure the timely transmission of information.

[0017] Preferably, the environmental management module can also supervise and inspect the cleaning quality through the cleaning records (such as cleaning time, photos of the cleaning area) uploaded by the cleaning staff after completing the tasks. Owners or tenants can also provide feedback on the cleaning quality through the system. For example, if it is found that the cleaning does not meet the standards, the cleaning staff can be notified in a timely manner for rectification. Moreover, it records the types, quantities, locations, and planting times of the green plants in the building, and formulates a greening maintenance plan, including the time and frequency of watering, fertilizing, pruning, and pest control work.

[0018] Preferably, the security monitoring module includes an access control machine body; a support rod is fixedly connected to the side wall of the access control machine body; a slider is fixedly connected to the side wall of the support rod; a bracket is arranged on one side of the slider; mounting plates are symmetrically and fixedly connected to the side wall of the bracket; mounting holes are formed in the side wall of the mounting plate and penetrate through the surface of the mounting plate; support blocks are symmetrically and fixedly connected to the side wall of the bracket; a reinforcing rib is fixedly connected to the side wall of the support block; a servo motor is fixedly connected to the side wall of the reinforcing rib; a threaded rod is fixedly connected to the output end of the servo motor and penetrates through the surface of the bracket and is rotatably connected thereto; the threaded rod penetrates through the inside of the slider and is in threaded connection therewith; sliding rods are symmetrically arranged on the side wall of the slider and are slidably connected to the slider; a plurality of groups of ventilation holes are formed in the side wall of the bracket and penetrate through the surface of the bracket; a plurality of groups of blades are fixedly connected to the side wall of the threaded rod.

[0019] Preferably, buffer rods are symmetrically and fixedly connected to the side wall of the bracket; a buffer spring is sleeved and connected to the middle of the buffer rod; a buffer block is fixedly connected to the end of the buffer spring; a rubber pad is fixedly connected to the side wall of the buffer block.

[0020] A building management and operation method, which is applicable to any one of the above-mentioned building management service systems; the method includes the following steps:

[0021] S1: Planning and preparation stage: Comprehensively understand the basic situation of the building, including building structure, functional layout (such as the distribution of office areas, commercial areas, and residential areas), equipment list (such as the quantity and model of elevators, air conditioners, and lighting systems), and the characteristics and needs of the enterprises or residents in residence.

[0022] S2: Facility and equipment management step: Detailedly record the information of all equipment in the building, such as name, model, specification, purchase time, supplier, installation location, and maintenance record, establish an electronic equipment ledger, and timely update the operation status, repair situation, and information on replaced parts of the equipment.

[0023] S3: Security and safety management step: Set up an advanced access control system at the main entrances and exits of the building, support multiple identity recognition methods, such as face recognition, fingerprint recognition, IC card recognition, and QR code recognition, and link with the elevator control system to achieve hierarchical authorized access. Set different permission levels for different personnel, such as owners, tenants, visitors, and property staff, and restrict the areas and time periods they can enter.

[0024] S4: Steps for environmental sanitation and greening management: Outsource the cleaning service of the building to a professional cleaning company or form an in-house cleaning team, formulate detailed cleaning service standards and work processes, and scientifically plan and carefully design the greening areas around the building. Select plant varieties suitable for local climate and soil conditions, such as drought-tolerant, cold-tolerant, and shade-tolerant flowers, plants, and trees, and pay attention to the combination and layering of plants to create a beautiful and comfortable greening landscape;

[0025] S5: Steps for personnel management and training: According to the various tasks and responsibilities of building management and operation, form a professional, efficient, and collaborative management team, including property managers, engineering and technical personnel, security personnel, customer service personnel, and cleaning personnel. Develop a systematic and comprehensive employee training plan, including aspects such as new employee induction training, on-the-job skill training, safety knowledge training, service awareness training, and professional quality training.

[0026] Preferably, the cleaning service standards and work processes proposed in S4 refer to the daily cleaning frequencies (such as the lobby floor being cleaned at least twice a day and the toilet being inspected and cleaned once an hour) of public areas (such as lobbies, corridors, stairs, elevators, and toilets), cleaning methods (such as using appropriate cleaning agents and cleaning tools to avoid damaging the floor and facilities), regular cleaning items (such as floor waxing, glass cleaning, and toilet disinfection), and cleaning requirements for special areas (such as garbage rooms and equipment rooms) (such as the garbage room being cleaned and disinfected every day and the equipment room being regularly cleaned dust-free).

[0027] The beneficial effects of the present invention are as follows:

[0028] For a building management service system and operation method of the present invention, through the set slider structure, this design is not only simple and convenient to operate, but also when different people use the access control machine body, its height can be adjusted, thereby reducing the trouble of bending down or standing on tiptoe for too tall or too short users when identifying. Moreover, for disabled people with mobility difficulties, such as those in wheelchairs, the access control device can be adjusted to a suitable height so that they can operate without effort, reflecting the care for special groups, improving flexibility at the same time, and also being able to generate wind to remove the dust and impurities adhering to the access control machine body.

[0029] For a building management service system and operation method of the present invention, through the set buffer block structure, when the slider moves, this design can play a buffering role through the buffer block, thereby reducing the impact of the slider on the bracket when moving and extending the service life of the device. Brief Description of the Drawings

[0030] The present invention will be further described below with reference to the accompanying drawings.

[0031] Figure 1is the system flowchart of the present invention;

[0032] Figure 2 is the method flowchart of the present invention;

[0033] Figure 3 is the three-dimensional view of the present invention;

[0034] Figure 4 is the structural schematic diagram of the buffer block in the present invention;

[0035] Figure 5 is the structural schematic diagram of the reinforcing rib in the present invention;

[0036] Figure 6 is the structural schematic diagram of the ventilation hole in the present invention.

[0037] In the figure: 1, access control machine body; 10, support rod; 11, slider; 12, bracket; 13, mounting plate; 14, mounting hole; 15, support block; 16, reinforcing rib; 17, servo motor; 18, threaded rod; 19, slide bar; 110, ventilation hole; 111, blade; 2, buffer rod; 21, buffer spring; 22, buffer block; 23, rubber pad. Detailed implementation manners

[0038] In order to make the technical means, creative features, achieved purposes and functions of the present invention easy to understand, the present invention will be further described below in conjunction with specific implementation manners.

[0039] As Figure 1 shown, a building management service system described in an embodiment of the present invention includes a central processing module, a power supply module, a user management module, a device management module, a security monitoring module, an energy management module, a property management module, and an environmental management module;

[0040] The central processing module and the power supply module are electrically connected; wherein the power supply module can supply power to the central processing module, and the central processing module can control the current output in the power supply module;

[0041] The central processor module and the user management module are signal-connected; through the user management module, basic information of all users in the building, including owners, tenants, and property staff, such as names, contact information, ID numbers, room numbers or office areas, can be stored. These information are the basis for personalized services and precise management of the entire management service system;

[0042] The central processing unit module and the device management module are connected by signals; through the device management module, a detailed equipment ledger is established to record the basic information of various equipment in the building, such as elevators, air conditioners, lighting systems, water supply and drainage systems, and fire protection equipment, including equipment names, models, brands, production dates, installation locations, and service life. Through the ledger, the overall situation of the equipment can be clearly understood, providing data support for equipment maintenance, repair, and update. At the same time, using sensors and communication technologies, the operating status data of the equipment is collected in real time, such as the operating speed, floor position, and fault code of the elevator; the operating mode, temperature, and humidity parameters of the air conditioner; the lighting status and power consumption of the lighting system. These data can be intuitively displayed on the system interface, enabling managers to grasp the operating conditions of the equipment at any time and detect abnormalities in a timely manner;

[0043] The central processing unit module and the security monitoring module are connected by signals; through the security monitoring module, multiple identity recognition methods such as card swiping, fingerprint recognition, face recognition, and QR code recognition can be performed to strictly restrict personnel from entering specific areas of the building. Only authorized personnel can enter the corresponding floors or rooms, effectively preventing unauthorized personnel from entering, such as outsiders and theft suspects;

[0044] The central processing unit module and the energy management module are connected by signals; through the energy management module, the water, electricity, and gas energy consumption data in the building can be collected in real time. The metering equipment can transmit the data to the energy management module through wired or wireless communication methods to achieve automatic collection and centralized management of energy data. Moreover, it can classify and statistically analyze the collected energy data, such as analyzing according to dimensions of floors, regions, and equipment types, and generating energy consumption reports and charts;

[0045] The central processing unit module and the property management module are connected by signals; through the property management module, owners or tenants can submit various work orders such as maintenance, cleaning, and greening through systems such as mobile phone APPs and web pages. The work order information includes problem descriptions, locations, and urgency levels. The system automatically assigns the work orders to appropriate maintenance personnel or service teams according to factors such as work order types, skills of maintenance personnel, and workloads;

[0046] The central processing unit module and the environmental management module are connected by signals; through the environmental management module, a cleaning task plan can be formulated. For example, it is stipulated to clean the public corridors and elevator cars every day, clean the stairwells every week, and wash the windows every month. The system can automatically generate cleaning task reminders according to the plan and assign them to the cleaning personnel.

[0047] such as Figure 1As shown, the device management module can also perform remote device control. For devices with remote control functions, such as intelligent lighting and some air conditioning systems, managers can perform remote operations within the authorized scope through the system. For example, they can remotely turn off the lighting devices in some areas during non-office hours to save energy, or remotely adjust the set temperature of the air conditioner according to the ambient temperature.

[0048] As Figure 1 As shown, the security monitoring module can also uniformly manage the video surveillance cameras installed in the building, including adding, deleting, and parameter setting of the cameras, such as resolution, frame rate, and viewing angle. It can also visually display the location distribution of the cameras on the system map, facilitating managers to quickly locate and view the surveillance footage of specific areas. Moreover, it is connected to various alarm devices such as smoke alarms, infrared detectors, and emergency alarm buttons to receive alarm signals. When the alarm devices are triggered, the system can quickly obtain the alarm information, including the alarm type, location, and time.

[0049] As Figure 1 As shown, the property management module can also automatically calculate various fees such as property management fees, water and electricity fees, and parking fees according to the usage situations of the owners or tenants, such as housing area, energy consumption, and parking duration, and generate detailed fee bills. It can push the bill information to users regularly, such as monthly or quarterly, through the system to remind users to pay the fees. Moreover, it can be used to publish community notices, announcements, and activity information, such as water and power outage notices, community cultural activity arrangements, and garbage classification publicity. These notices can be sent to the owners and tenants through multiple methods, such as system message push, mobile APP notification, and email, to ensure the timely transmission of information.

[0050] As Figure 1 As shown, the environmental management module can also supervise and inspect the cleaning quality through the cleaning records uploaded by the cleaning staff after completing the tasks, such as cleaning time and photos of the cleaning area. The owners or tenants can also provide feedback on the cleaning quality through the system. For example, if they find that the cleaning does not meet the standards, they can promptly notify the cleaning staff to make rectifications. Moreover, it records the types, quantities, locations, and planting times of the green plants in the building, and formulates a greening maintenance plan, including the time and frequency of watering, fertilizing, pruning, and pest control work.

[0051] As Figure 3 - Figure 6As shown, the security monitoring module includes the access control machine body 1; a support rod 10 is fixedly connected to the side wall of the access control machine body 1; a slider 11 is fixedly connected to the side wall of the support rod 10; a bracket 12 is arranged on one side of the slider 11; mounting plates 13 are symmetrically and fixedly connected to the side wall of the bracket 12; mounting holes 14 are formed in the side wall of the mounting plates 13; the mounting holes 14 penetrate through the surface of the mounting plates 13; support blocks 15 are symmetrically and fixedly connected to the side wall of the bracket 12; reinforcing ribs 16 are fixedly connected to the side wall of the support blocks 15; a servo motor 17 is fixedly connected to the side wall of the reinforcing ribs 16; an output end of the servo motor 17 is fixedly connected to a threaded rod 18; the threaded rod 18 penetrates through the surface of the bracket 12 and is rotatably connected thereto; the threaded rod 18 penetrates through the inside of the slider 11 and is threadedly connected thereto; sliding rods 19 are symmetrically arranged on the side wall of the slider 11; the sliding rods 19 are slidably connected to the slider 11; a plurality of groups of ventilation holes 110 are formed in the side wall of the bracket 12; the ventilation holes 110 penetrate through the surface of the bracket 12; a plurality of groups of blades 111 are fixedly connected to the side wall of the threaded rod 18; during operation, the access control machine body 1 can be supported by the support rod 10, the support rod 10 can be connected through the slider 11, the mounting plates 13 can be connected through the bracket 12, and by a worker using expansion screws or other bolts and inserting them into the mounting holes 14 with tools, the bracket 12 can be fixed to the wall. When the height of the access control machine body 1 needs to be adjusted, the support block 15 can be connected through the bracket 12, the reinforcing rib 16 can be supported by the support block 15, the servo motor 17 can be supported by the reinforcing rib 16, the threaded rod 18 can be driven to rotate by the operation of the servo motor 17, the slider 11 can be driven to move on the sliding rod 19 by the rotation of the threaded rod 18, so that the height of the access control machine body 1 can be adjusted. Moreover, the blades 111 can be driven to rotate by the rotation of the threaded rod 18, and wind can be generated by the rotation of the blades 111 and then blown out through the ventilation holes 110, so that the dust and impurities on the access control machine body 1 can be blown off. Through this design, not only is the operation simple and convenient, but when different people use the access control machine body 1, its height can be adjusted, thus reducing the trouble of bending down or standing on tiptoe for too tall or too short users during identification. Moreover, for disabled people with limited mobility, such as those in wheelchairs, the access control device can be adjusted to a suitable height so that they can operate it without effort, reflecting the care for special groups, improving flexibility at the same time, and also being able to generate wind to remove the dust and impurities adhered to the access control machine body 1.

[0052] As Figure 4 - Figure 5As shown, the side walls of the bracket 12 are symmetrically fixed with buffer rods 2; the middle part of the buffer rod 2 is sleeved and connected with a buffer spring 21; the end of the buffer spring 21 is fixedly connected with a buffer block 22; the side wall of the buffer block 22 is fixedly connected with a rubber pad 23; during operation, when the slider 11 is moving, the buffer rod 2 and the buffer spring 21 cooperate with each other, thereby driving the buffer block 22 to play a buffering role, and the rubber pad 23 can play a protective role. Through this design, when the slider 11 is moving, the buffer block 22 can play a buffering role, thereby reducing the impact of the slider 11 on the bracket 12 while moving, thereby extending the service life of the equipment.

[0053] like Figure 2 As shown, a building management operation method is applicable to any one of the building management service systems described above; the method comprises the following steps:

[0054] S1: Planning and preparation stage: Comprehensively understand the basic situation of the building, including the building structure, functional layout such as the distribution of office areas, commercial areas, and residential areas, equipment and facilities list such as the number and models of elevators, air conditioners, and lighting systems, and the characteristics and needs of the companies or residents who move in;

[0055] S2: Facility and equipment management steps: Record in detail the information of all equipment in the building, such as name, model, specification, purchase time, supplier, installation location, maintenance records, establish an electronic equipment ledger, and promptly update the equipment's operating status, maintenance status, and replacement parts information;

[0056] S3: Safety and security management steps: Set up advanced access control systems at the main entrances and exits of the building, support multiple identity recognition methods, such as face recognition, fingerprint recognition, IC card recognition, and QR code recognition, and link with the elevator control system to achieve hierarchical authorized access, set different permission levels for different personnel, such as owners, tenants, visitors, and property staff, and limit the areas and time periods they can enter;

[0057] S4: Environmental sanitation and greening management steps: outsource the building cleaning service to a professional cleaning company or form an internal cleaning team, formulate detailed cleaning service standards and work processes, and scientifically plan and carefully design the greening areas around the building, select plant species suitable for local climate and soil conditions, such as drought-resistant, cold-resistant, and shade-tolerant flowers, plants, and trees, and pay attention to the matching and layering of plants to create a beautiful and comfortable green landscape;

[0058] S5: Personnel Management and Training Steps: According to the various tasks and responsibilities of building management and operation, form a professional, efficient, and collaborative management team, including property managers, engineering and technical personnel, security personnel, customer service personnel, and cleaning personnel. Develop a systematic and comprehensive employee training plan, including aspects such as new employee induction training, on-the-job skill training, safety knowledge training, service awareness training, and professional quality training.

[0059] As Figure 2 shown, the cleaning service standards and work processes proposed in S4 refer to the daily cleaning frequencies of public areas such as the lobby, corridors, stairs, elevators, and restrooms, such as cleaning the lobby floor at least twice a day and inspecting and cleaning the restrooms once an hour, cleaning methods such as using appropriate cleaning agents and tools to avoid damaging the floor and facilities, regular cleaning items such as floor waxing, glass cleaning, restroom disinfection, and cleaning requirements for special areas such as the garbage room and equipment room, such as cleaning and disinfecting the garbage room daily and performing dust-free cleaning of the equipment room regularly.

[0060] During operation, the access control machine body 1 can be supported by the support rod 10. The support rod 10 can be connected through the slider 11, and the mounting plate 13 can be connected through the bracket 12. By the staff using expansion screws or other bolts and inserting them into the mounting holes 14 with tools, the bracket 12 can be fixed on the wall. When the height of the access control machine body 1 needs to be adjusted, the support block 15 can be connected through the bracket 12. The support block 15 can support the reinforcing rib 16, and the reinforcing rib 16 can support the servo motor 17. By the operation of the servo motor 17, the threaded rod 18 can be driven to rotate. By the rotation of the threaded rod 18, the slider 11 can be driven to move on the slide rod 19, so that the height of the access control machine body 1 can be adjusted. Moreover, by the rotation of the threaded rod 18, the blade 111 can be driven to rotate. By the rotation of the blade 111, wind can be generated and then blown out through the ventilation holes 110, so that the dust and impurities on the access control machine body 1 can be blown off. When the slider 11 is moving, through the cooperation of the buffer rod 2 and the buffer spring 21, the buffer block 22 can be driven to play a buffering role, and the rubber pad 23 can play a protective role.

[0061] The above shows and describes the basic principles, main features, and advantages of the present invention. Those skilled in the art of this industry should understand that the present invention is not limited by the above embodiments. What is described in the above embodiments and the specification only illustrates the principles of the present invention. Without departing from the spirit and scope of the present invention, the present invention will have various changes and improvements, and these changes and improvements all fall within the scope of the present invention claimed. The scope of protection of the present invention is defined by the appended claims and their equivalents.

Claims

1. A building management service system, characterized in that: It includes a central processing unit module, a power supply module, a user management module, a device management module, a security monitoring module, an energy management module, a property management module, and an environmental management module; The central processing module and the power supply module are electrically connected; among them, the power supply module can supply power to the central processing module, and the central processing module can control the current output in the power supply module; The central processor module and the user management module are signal-connected; through the user management module, the basic information of all users in the building (including owners, tenants, and property staff), such as name, contact information, ID number, room number, or office area, can be stored. These information are the basis for the entire management service system to provide personalized services and precise management; The central processor module and the device management module are signal-connected; through the device management module, a detailed device ledger is established to record the basic information of various devices in the building (such as elevators, air conditioners, lighting systems, water supply and drainage systems, fire protection equipment), including device name, model, brand, production date, installation location, service life. Through the ledger, the overall situation of the devices can be clearly understood, providing data support for device maintenance, repair, and update. At the same time, using sensors and communication technologies, the operating status data of the devices are collected in real time, such as the running speed, floor position, and fault code of the elevator; the operating mode, temperature, and humidity parameters of the air conditioner; the lighting status and power consumption of the lighting system. These data can be intuitively displayed on the system interface, enabling managers to grasp the operating conditions of the devices at any time and discover abnormalities in a timely manner; The central processor module and the security monitoring module are signal-connected; through the security monitoring module, multiple identity recognition methods (such as card swiping, fingerprint recognition, face recognition, QR code recognition) can be carried out to strictly restrict personnel from entering specific areas of the building. Only authorized personnel can enter the corresponding floors or rooms, thus effectively preventing unauthorized personnel from entering, such as outsiders and theft suspects; The central processor module and the energy management module are signal-connected; through the energy management module, the water, electricity, and gas energy consumption data in the building can be collected in real time. The metering devices can transmit the data to the energy management module through wired or wireless communication methods to achieve automatic collection and centralized management of energy data. Moreover, the collected energy data can be classified and statistically analyzed, such as analyzed according to the dimensions of floors, regions, and device types, to generate energy consumption reports and charts; The central processor module and the property management module are signal-connected; through the property management module, owners or tenants can submit various work orders for repair, cleaning, and greening through the system (such as mobile APP, web page). The work order information includes problem description, location, and urgency. The system automatically assigns the work order to the appropriate repair personnel or service team according to factors such as work order type, skills of repair personnel, and workload; The central processing unit module and the environmental management module are signal-connected; through the environmental management module, a cleaning task plan can be formulated. For example, it is stipulated to clean the public corridor and elevator car every day, clean the staircase every week, and wash the windows every month. The system can automatically generate cleaning task reminders according to the plan and assign them to the cleaning staff.

2. The building management service system according to claim 1, wherein: The device management module can also perform remote device control. For devices with remote control functions, such as intelligent lighting and some air conditioning systems, managers can perform remote operations within the authorized range through the system. For example, turn off the lighting equipment in some areas during non-office hours to save energy, or remotely adjust the set temperature of the air conditioner according to the environmental temperature.

3. A building management service system according to claim 1, characterized in that: The security monitoring module can also uniformly manage the video surveillance cameras installed in the building, including adding, deleting, and parameter setting of the cameras (such as resolution, frame rate, viewing angle). It can also intuitively display the location distribution of the cameras on the system map, facilitating managers to quickly locate and view the surveillance footage of specific areas. Moreover, it is connected to various alarm devices (such as smoke alarms, infrared detectors, emergency alarm buttons) to receive alarm signals. When the alarm device is triggered, the system can quickly obtain alarm information, including the alarm type, location, and time.

4. A building management service system according to claim 1, characterized in that: The property management module can also automatically calculate various fees such as property management fees, water and electricity fees, and parking fees according to the usage situation of the owners or tenants (such as house area, energy consumption, parking duration), generate detailed fee bills, and can push the bill information to users regularly (such as monthly or quarterly) through the system to remind users to pay the fees. Moreover, it can be used to publish community notices, announcements, and activity information, such as water and power outage notices, community cultural activity arrangements, and garbage classification publicity. These notices can be sent to the owners and tenants through multiple methods such as system message push, mobile APP notification, and email to ensure the timely transmission of information.

5. A building management service system according to claim 1, characterized in that: The environmental management module can also supervise and inspect the cleaning quality through the cleaning records (such as cleaning time, photos of the cleaning area) uploaded by the cleaning staff after completing the tasks. Owners or tenants can also give feedback on the cleaning quality through the system. For example, if it is found that the cleaning does not meet the standards, the cleaning staff can be notified in time for rectification. Moreover, it records the types, quantities, locations, and planting times of the green plants in the building, and formulates a greening maintenance plan, including the time and frequency of watering, fertilizing, pruning, and pest control work.

6. The building management service system according to claim 1, wherein: The security monitoring module includes an access control machine body (1); a support rod (10) is fixedly connected to the side wall of the access control machine body (1); a slider (11) is fixedly connected to the side wall of the support rod (10); a bracket (12) is arranged on one side of the slider (11); mounting plates (13) are symmetrically and fixedly connected to the side wall of the bracket (12); mounting holes (14) are formed in the side wall of the mounting plates (13); the mounting holes (14) penetrate through the surface of the mounting plates (13); support blocks (15) are symmetrically and fixedly connected to the side wall of the bracket (12); a reinforcing rib (16) is fixedly connected to the side wall of the support block (15); a servo motor (17) is fixedly connected to the side wall of the reinforcing rib (16); a threaded rod (18) is fixedly connected to the output end of the servo motor (17); the threaded rod (18) penetrates through the surface of the bracket (12) and is rotatably connected thereto; the threaded rod (18) penetrates through the inside of the slider (11) and is threadedly connected thereto; slide rods (19) are symmetrically arranged on the side wall of the slider (11); the slide rods (19) are slidably connected to the slider (11); a plurality of ventilation holes (110) are formed in the side wall of the bracket (12); the ventilation holes (110) penetrate through the surface of the bracket (12); a plurality of blades (111) are fixedly connected to the side wall of the threaded rod (18).

7. A building management service system according to claim 6, characterized in that: Buffer rods (2) are symmetrically and fixedly connected to the side wall of the bracket (12); a buffer spring (21) is sleeved and connected to the middle of the buffer rod (2); a buffer block (22) is fixedly connected to the end of the buffer spring (21); a rubber pad (23) is fixedly connected to the side wall of the buffer block (22).

8. A building management and operation method, characterized in that: This method is applicable to a building management service system as described in any one of claims 1-7; the method includes the following steps: S1: Planning and preparation stage: Comprehensively understand the basic situation of the building, including building structure, functional layout (such as the distribution of office areas, commercial areas, and residential areas), equipment and facility list (such as the quantity and model of elevators, air conditioners, and lighting systems), and the characteristics and needs of the enterprises or residents moving in. S2: Facility and equipment management step: Detailedly record the information of all equipment in the building, such as name, model, specification, purchase time, supplier, installation location, and maintenance records, establish an electronic equipment ledger, and timely update the operation status, repair situation, and information on replaced parts of the equipment. S3: Safety and security management step: Set up an advanced access control system at the main entrances and exits of the building, support multiple identity recognition methods, such as face recognition, fingerprint recognition, IC card recognition, and QR code recognition, and link with the elevator control system to achieve hierarchical authorized access, set different permission levels for different personnel, such as owners, tenants, visitors, and property staff, and restrict the areas and time periods they can enter. S4: Environmental sanitation and greening management steps: Outsource the cleaning service of the building to a professional cleaning company or form an in-house cleaning team, formulate detailed cleaning service standards and work processes, and scientifically plan and carefully design the greening areas around the building. Select plant varieties suitable for local climate and soil conditions, such as drought-tolerant, cold-tolerant, and shade-tolerant flowers, plants and trees, and pay attention to the combination and layering of plants to create a beautiful and comfortable greening landscape; S5: Personnel management and training steps: According to the various tasks and responsibilities of building management and operation, form a professional, efficient and collaborative management team, including property managers, engineering and technical personnel, security personnel, customer service personnel, and cleaning personnel. Formulate a systematic and comprehensive employee training plan, including new employee induction training, on-the-job skill training, safety knowledge training, service awareness training, and professional quality training.

9. A building management and operation method according to claim 8, characterized in that: The cleaning service standards and work processes proposed in S4 refer to the daily cleaning frequency (such as the lobby floor is cleaned at least twice a day, and the toilet is inspected and cleaned once an hour), cleaning methods (such as using appropriate cleaning agents and cleaning tools to avoid damaging the floor and facilities), regular cleaning projects (such as floor waxing, glass cleaning, toilet disinfection) in public areas (such as lobbies, corridors, stairs, elevators, toilets), and cleaning requirements for special areas (such as garbage rooms, equipment rooms) (such as the garbage room is cleaned and disinfected every day, and the equipment room is regularly cleaned dust-free).

Images