Logistics service integrated management platform and method

Abstract

The invention provides a logistics service integrated management platform and method, and belongs to the technical field of integrated management, and the method specifically comprises the steps: determining an updating processing scheme for updating a required food product based on the food product data of the updated required food product and the associated user data of the updated required food product, according to the method and the device, the updated associated user data of the food is determined based on the update data of the food, and the update processing target in the update-required food is determined on the basis of the association condition of the updated associated user data of the food and the associated user data of the update-required food, so that the update processing efficiency of the food is improved.

Description

Technical Field

[0001] This invention belongs to the field of integrated management technology, and in particular relates to a logistics service integrated management platform and method. Background Technology

[0002] To achieve comprehensive management of logistical services, the invention patent application CN202410795968.1, "Digital Restaurant Operation Management System and Operation Management Method Based on Data Platform," generates daily meal plans and serving weights based on key indicator data, optimizes meal planning results, and helps catering companies achieve unified, standardized, and information-based management of all aspects from menu development, procurement, food production, and sales. However, the above technical solution has the following drawbacks: When processing meal arrangements, menus are often updated regularly. Therefore, improving the efficiency of menu updates while meeting the needs of most users has become a pressing technical problem.

[0003] To address the aforementioned technical issues, this application provides a comprehensive logistics service management platform and method. Summary of the Invention

[0004] To achieve the objectives of this invention, the following technical solution is adopted: Specifically, this application provides a comprehensive logistics service management method, which includes: S1 uses user feedback data on the food as a basis to determine the associated users of the food, and determines the identification and processing strategy for the food update requirement based on the associated user data of the food. Based on the identification and processing strategy and the changes in the associated user data of the food, the food update requirement is determined. S2 determines the update processing scheme for the updated dishes based on the data of the dishes that need to be updated and the associated user data of the dishes that need to be updated. Based on the updated data of the dishes, the associated user data of the updated dishes is determined. Based on the associated user data of the updated dishes and the association between the associated user data of the updated dishes and the associated user data of the updated dishes, the update processing target in the updated dishes is determined.

[0005] The beneficial effects of this invention are as follows: Based on the data of dishes requiring updates and the associated user data of those dishes, an update processing plan for the dishes requiring updates is determined. This plan determines the update processing plan for dishes requiring updates by considering the number of dishes to be updated and the impact of replacing them on user choices. This ensures the efficiency of updating dishes requiring updates, while also reducing the impact on users' available dishes and improving the user experience.

[0006] Based on the association between the updated menu items and the associated user data of the menu items requiring updates, the update processing targets for the menu items requiring updates are determined. This not only considers the degree of fit between the updated menu items and the menu items excluding those requiring updates, but also the similarity between the updated menu items and the associated user data of the menu items requiring updates. As a result, update processing for some menu items requiring updates is achieved, further improving the efficiency of update processing for menu items requiring updates.

[0007] Furthermore, the feedback data for the meals is determined based on user feedback data regarding the meals in the logistics service management platform.

[0008] Furthermore, the users associated with the food are those who have liked the product or whose food reviews are positive.

[0009] Furthermore, the method for determining the identification and processing strategy for the updated meal requirements is as follows: Based on the associated user data of the aforementioned dishes, the associated users of different dishes are determined; Based on the associated user data of different dishes, determine the dishes whose number of associated users meets the requirements; Based on the association between different users and the number of associated users for each type of meal, a strategy for identifying and processing the meal update requirements is determined.

[0010] Furthermore, the method for determining the update processing target in the updated food items is as follows: Based on the updated user data associated with the food items, determine the associated users of the updated food items; Based on the association between the updated menu items and the associated user data of the menu items requiring updates, determine the overlap between the associated users of the updated menu items and the menu items requiring updates. By utilizing the overlap between the updated menu items and the associated users of the menu items requiring updates, as well as the associated users of the updated menu items, and in conjunction with the associated user data of the menu items requiring updates, it is determined whether the menu items requiring updates are the target for update processing.

[0011] Secondly, this application provides a comprehensive logistics service management platform, employing the aforementioned comprehensive logistics service management method, specifically including: Update the menu selection module, the feedback data acquisition module, and the target setting module; The feedback data acquisition module is responsible for acquiring user feedback data on the food, the updated food determination module is responsible for determining the food items requiring updates, and the update target determination module is responsible for determining the update processing target among the food items requiring updates.

[0012] Other features and advantages will be set forth in the following description, and the objects and other advantages of the invention are realized and obtained through the structures particularly pointed out in the description and the drawings.

[0013] To make the above-mentioned objects, features and advantages of the present invention more apparent and understandable, preferred embodiments are described below in detail with reference to the accompanying drawings. Attached Figure Description

[0014] The above and other features and advantages of the present invention will become more apparent from a detailed description of exemplary embodiments thereof with reference to the accompanying drawings.

[0015] Figure 1 This is a flowchart of a comprehensive logistics service management method; Figure 2 This is a flowchart illustrating the method for determining the identification and processing strategy for the updated menu items. Figure 3 This is a flowchart illustrating the method for determining the updated requirements of a menu item. Figure 4 This is a flowchart illustrating the method for determining the update processing plan for updated food items; Figure 5 This is a framework diagram of a comprehensive logistics service management platform. Detailed Implementation

[0016] To enable those skilled in the art to better understand the technical solutions in this specification, the technical solutions in the embodiments of this specification will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of this specification, and not all embodiments. Based on the embodiments of this specification, all other embodiments obtained by those skilled in the art without creative effort should fall within the scope of protection of this specification.

[0017] In this application, a solution for updating the menu items is determined based on user data showing interest in the menu items, thereby ensuring the efficiency and reliability of the menu item update process.

[0018] Example 1 like Figure 1 As shown, this application provides a comprehensive logistics service management method, specifically including: S1 uses user feedback data on the food as a basis to determine the associated users of the food, and determines the identification and processing strategy for the food update requirement based on the associated user data of the food. Based on the identification and processing strategy and the changes in the associated user data of the food, the food update requirement is determined. Furthermore, the feedback data for the meals is determined based on user feedback data regarding the meals in the logistics service management platform.

[0019] It is understood that the feedback data includes the user's likes or reviews of the food.

[0020] Furthermore, the users associated with the food are those who have liked the product or whose food reviews are positive.

[0021] It should be noted that the positive evaluation can be determined through the keyword recognition results, and specifically can include "I really like it", "the dish is great", and "it tastes good".

[0022] Specifically, such as Figure 2 As shown, the method for determining the identification and processing strategy for the updated meal requirements is as follows: Based on the associated user data of the aforementioned dishes, the associated users of different dishes are determined; Based on the associated user data of different dishes, determine the dishes whose number of associated users meets the requirements; Based on the association between different users and the number of associated users for each type of meal, a strategy for identifying and processing the meal update requirements is determined.

[0023] It is understood that the number of associated users of a dish meets the requirement is a dish whose number of associated users is greater than a preset user number threshold. For example, a dish with more than 10 associated users can be considered a dish whose number of associated users meets the requirement.

[0024] It should be noted that the association between the user and the number of associated users of the dishes is determined based on whether the user is an associated user among the dishes with the required number of associated users.

[0025] Specifically, based on the association between different users and the number of associated users for each type of meal, a strategy for identifying and processing the update requests of the meal is determined, including: Based on the association between a user and the number of associated users that meet the requirements for the number of meals, determine the meals for which the user belongs to the associated users that meet the requirements, and use these as the matching meals; Based on the user's matched meal data, determine the meal update requirement and the meal identification and processing strategy.

[0026] It should be noted that when the number of matched meals for different users all meet the requirements, it is determined that there is no need to update the required meals. For example, if the number of matched meals for different users is not less than 20, it is determined that there is no need to update the required meals.

[0027] Additionally, it is understandable that when there are users whose number of matched meals does not meet the requirements, if the proportion of users whose number of matched meals does not meet the requirements among all users is greater than a preset proportion threshold, then the first duration is used to determine the updated meal requirements among the meals. Furthermore, if the proportion of users whose number of matched meals does not meet the requirements is not greater than a preset proportion threshold among all users, then a second duration is used to determine the updated meal requirements among the meal options.

[0028] In one possible specific embodiment, if the proportion of users whose number of matched meals does not meet the requirements is greater than 0.5 among all users, a first duration is used to determine the updated meal requirements among the meals, wherein the first duration is less than the second duration. In one possible specific embodiment, the first duration is 1 month and the second duration is 2 months.

[0029] Optionally, the method for determining the identification and processing strategy for the updated meal requirements is as follows: Based on the associated user data of the aforementioned dishes, the associated users of different dishes are determined; Based on the associated user data of different dishes, determine the dishes whose number of associated users meets the requirements, and determine the number of dishes whose number of associated users meets the requirements. Based on the association between different users and the number of associated users that meet the requirements for the number of dishes, the matching dishes for different users are determined. Based on the matching dish data for different users and the number of dishes that meet the requirements for the number of associated users, the identification and processing strategy for the update requirements of the dishes is determined.

[0030] It is understandable that when the number of meals that meet the requirements of the number of associated users is less than the preset number threshold, the first time period is used to determine the meals that need to be updated. Additionally, it can be understood that when the number of associated users meets the requirement for the number of dishes is not less than a preset quantity threshold, if the proportion of users whose number of matched dishes does not meet the requirement is less than a preset user proportion threshold, then it is determined that there is no need to update the required dishes.

[0031] For example, if the proportion of users whose number of matched meals does not meet the requirements is less than 0.1% among all users, then it is determined that there is no need to update the required meals.

[0032] Furthermore, when there are users whose number of matched meals does not meet the requirements, if the proportion of users whose number of matched meals does not meet the requirements among all users is not less than a preset user proportion threshold, then the second duration is used to determine the updated meal requirements among the meals.

[0033] Specifically, such as Figure 3 As shown, the method for determining the update requirements of the meals is as follows: Based on the identification and processing strategy, determine the changes in the associated user data of the meal within the time period corresponding to the identification and processing strategy, and determine the number of newly added associated users of the meal based on the changes. Based on the aforementioned changes, determine the number of users associated with the meal after the duration corresponding to the identification and processing strategy; Based on the number of users associated with the dish and the number of new users, determine whether the dish is a dish requiring an update.

[0034] It is understood that the number of new additions refers to the number of new associated users within the time period corresponding to the identification and processing strategy. For example, if it is the first time period, and the meal has two new associated users within one month after the identification and processing strategy is determined, then the number of new associated users of the meal is determined to be 2.

[0035] Specifically, the number of users associated with the meal is the sum of the number of newly added users and the original number of users within the time period corresponding to the identification and processing strategy. For example, if it is the first time period, if the meal adds two new users within one month after the identification and processing strategy is determined, and the original number of associated users is 5, then the number of users associated with the meal is determined to be 7.

[0036] It is understandable that if the number of associated users of the dish meets the requirements, then the dish is determined not to be a dish requiring an update. For example, a dish with more than 10 associated users can be considered a dish whose number of associated users meets the requirements.

[0037] Furthermore, if the number of associated users for a particular dish does not meet the requirements, it is necessary to further determine the number of new associated users for that dish. This is to avoid the technical problem of excessively rapid dish replacement caused by frequent changes to newly listed dishes due to a small number of associated users.

[0038] It is understood that if the number of newly added users associated with the dish is greater than a preset threshold, the dish is determined not to be a dish requiring an update. In a possible specific embodiment, if the number of newly added users associated with the dish is greater than 4, the dish is determined not to be a dish requiring an update.

[0039] Additionally, it can be understood that if the number of new users associated with the meal is not greater than a preset threshold for new users, then the meal can be directly determined to be a meal requiring an update.

[0040] S2 determines the update processing scheme for the updated dishes based on the data of the dishes that need to be updated and the associated user data of the dishes that need to be updated. Based on the updated data of the dishes, the associated user data of the updated dishes is determined. Based on the associated user data of the updated dishes and the association between the associated user data of the updated dishes and the associated user data of the updated dishes, the update processing target in the updated dishes is determined.

[0041] Specifically, such as Figure 4 As shown, the method for determining the update processing scheme for the requested meals is as follows: Based on the data of the dishes that have been removed from the update requirements, determine the dishes that have been removed from the update requirements and treat them as the remaining dishes. Based on the associated user data of different leftover meals, determine the matching meals among the leftover meals of different users; Based on the remaining food data associated with different users and the matching food items among the remaining food items of different users, an update processing scheme for the food items requiring update is determined.

[0042] It should be noted that when the number of remaining meals is not less than a preset quantity threshold, since the number of remaining meals is relatively small, the update processing scheme for the meals requiring updates is determined to be the preset update scheme.

[0043] For example, if the number of remaining dishes is not less than 15, then the update processing scheme for the dishes requiring update is determined to be the preset update scheme.

[0044] Furthermore, when the number of remaining meals is less than a preset quantity threshold, it is also necessary to determine the number of meals that different users match in the remaining meals. When the average number of meals that different users match in the remaining meals does not meet the requirements, that is, the number of meals that different users match in the remaining meals is small, the update processing scheme for the updated meals is determined to be the preset update scheme.

[0045] In one possible embodiment, when the average number of matching meals among the remaining meals for different users is less than 6, the update processing scheme for the updated meal request is determined to be the preset update scheme.

[0046] Additionally, it can be understood that when the average number of matching meals among different users in the remaining meals meets the requirements, the number of matching meals for the user in the remaining meals is determined, and users whose number of matching meals does not meet the requirements are considered users with insufficient meal quantity. If the number of users with insufficient meal quantity among the associated users of the updated meal does not meet the requirements, or if there are no associated users for the updated meal, then the update processing solution for the updated product is determined to be another update solution.

[0047] Furthermore, if the number of users associated with the updated meal request is insufficient to meet the requirement, then the update processing scheme for the updated meal request is determined to be the second update scheme.

[0048] In one possible specific embodiment, the user with insufficient food items is a user whose number of matching food items in the remaining food items is less than 6. If the proportion of users with insufficient food items among the associated users of the updated food item is less than 0.5 or there are no associated users of the updated food item, then the update processing scheme for the updated food item is determined to be another update scheme.

[0049] It should be noted that the preset update scheme is that the proportion of updated dishes in different dates is not less than the first proportion, and there are no dishes requiring updates in different dates. The other update scheme is that the proportion of updated dishes in different dates is not less than the second proportion, and there are no dishes requiring updates in different dates. The second update scheme is that the proportion of updated dishes in different dates is not less than the second proportion, and there are dishes requiring updates in different dates.

[0050] In one possible specific embodiment, the first quantity proportion is one-quarter and the second quantity proportion is one-third. It should be noted that the quantity proportion of the updated meals on different dates is not less than the first quantity proportion. That is, when the quantity of the remaining meals on different dates can reach more than three-quarters, the quantity proportion of the updated meals is determined to be one-quarter. When the quantity of the remaining meals on different dates cannot reach three-quarters, the meals excluding the remaining meals are all meals required for updating.

[0051] Optionally, the method for determining the update processing scheme for the requested meals is as follows: Based on the food data excluding the food items requiring updates, determine the food items excluding the food items requiring updates, and treat them as the remaining food items; Based on the associated user data of different leftover meals, determine the matching meals among the leftover meals of different users; Based on the matching food items in the remaining food items of different users and the associated user data of the food items requiring update, an update processing scheme for the food items requiring update is determined.

[0052] Specifically, users whose number of matched meals does not meet the requirement are considered as users with insufficient meal quantity. If the number of users with insufficient meal quantity among the associated users of the updated meal request does not meet the requirement, or if there are no associated users for the updated meal request, then the update processing solution for the updated product is determined to be another update solution.

[0053] Furthermore, if the number of users associated with the updated meal request is insufficient to meet the requirement, then the update processing scheme for the updated meal request is determined to be the second update scheme.

[0054] Optionally, the method for determining the update processing target in the updated meal requirements is as follows: Based on the updated user data associated with the food items, determine the associated users of the updated food items; Based on the association between the updated menu items and the associated user data of the menu items requiring updates, determine the overlap between the associated users of the updated menu items and the menu items requiring updates. By utilizing the overlap between the updated menu items and the users associated with the menu items requiring updates, it can be determined whether the menu items requiring updates are the target for update processing.

[0055] It should be noted that if there are no updated dishes with a sufficient number of associated users, that is, if the number of associated users for the updated dishes is not greater than the preset user threshold, then all dishes requiring updates are determined not to be the target for update processing.

[0056] Specifically, if there are updated meals with a sufficient number of associated users, these updated meals are considered available meals. Based on the meal combinations constructed from the available meals and the remaining meals, when the number of matching meals for different users in the meal combinations all meet the requirements, all meal requests are determined to be update processing targets.

[0057] Additionally, it can be understood that when different users do not have an equal number of matching meals in the meal combination, the update requirement meals of the second update scheme are taken as potential replacement meals. When the users associated with the updated meals and the potential replacement meals are the same, the potential replacement meals are determined to be update processing targets. If the users associated with the updated meals and the potential replacement meals are not the same, the potential replacement meals are determined not to be update processing targets.

[0058] Example 2 Secondly, such as Figure 5 As shown, this application provides a comprehensive logistics service management platform, employing the aforementioned comprehensive logistics service management method, specifically including: Update the menu selection module, the feedback data acquisition module, and the target setting module; The feedback data acquisition module is responsible for acquiring user feedback data on the food, the updated food determination module is responsible for determining the food items requiring updates, and the update target determination module is responsible for determining the update processing target among the food items requiring updates.

[0059] Furthermore, the method for determining the update processing target in the updated food items is as follows: Based on the updated user data associated with the food items, determine the associated users of the updated food items; Based on the association between the updated menu items and the associated user data of the menu items requiring updates, determine the overlap between the associated users of the updated menu items and the menu items requiring updates. By utilizing the overlap between the updated menu items and the associated users of the menu items requiring updates, as well as the associated users of the updated menu items, and in conjunction with the associated user data of the menu items requiring updates, it is determined whether the menu items requiring updates are the target for update processing.

[0060] It should be noted that the updated meal items are associated with the user data to determine the associated user data. If there is no updated meal item with a number of associated users that meets the requirements, that is, if the number of associated users for the updated meal item is not greater than the preset user number threshold, then it is determined that all meal items requiring update are not the target of update processing.

[0061] Furthermore, if there are updated meals with a sufficient number of associated users, these updated meals are considered available meals. Based on the meal combinations constructed from the available meals and the remaining meals, when the number of matching meals for different users in the meal combinations all meet the requirements, then all the meal requests are determined to be update processing targets.

[0062] In one possible specific embodiment, if different users have more than 10 matching dishes in the meal combination, then all the update request dishes are determined to be update processing targets.

[0063] Additionally, it can be understood that if there are users whose number of matching dishes in the meal combination does not meet the requirements, then these users will be considered as users with matching deviations. If the number of users with matching deviations does not meet the requirements, then the update-required meals of the second update scheme will not be part of the update processing target, while other update-required meals will be part of the update processing target.

[0064] In one possible specific embodiment, if the proportion of users with matching deviations among all users, i.e., the proportion among all users of the canteen service, is not less than 0.2, then it is determined that the update request items of the second update scheme do not belong to the update processing target, and the other update request items belong to the update processing target.

[0065] Additionally, it should be noted that if the number of users with matching deviations meets the requirements, the update request items of the second update scheme will be used as potential replacement items. In this case, if the number of users with matching deviations in the potential replacement items is greater than the preset threshold for the number of users with deviations, then the potential replacement items will be determined not to be update processing targets.

[0066] Furthermore, if the number of users with matching deviations in the potential replacement meals is not greater than a preset threshold for the number of users with matching deviations, the overlap between the updated meals and the associated users of the potential replacement meals is obtained. When the associated users of the updated meals and the potential replacement meals are all the same, the potential replacement meals are determined to be the target of the update process. If the associated users of the updated meals and the potential replacement meals are not the same, the potential replacement meals are determined not to be the target of the update process.

[0067] Furthermore, when the requested food item is a target for update processing, the requested food item will no longer exist in the menus of different dates during the food update process.

[0068] The various embodiments in this specification are described in a progressive manner. Similar or identical parts between embodiments can be referred to mutually. Each embodiment focuses on describing the differences from other embodiments. In particular, the embodiments of apparatus, devices, and non-volatile computer storage media are basically similar to the method embodiments, so the descriptions are relatively simple; relevant parts can be referred to the descriptions of the method embodiments.

[0069] The foregoing has described specific embodiments of this specification. Other embodiments are within the scope of the appended claims. In some cases, the actions or steps recited in the claims may be performed in a different order than that shown in the embodiments and may still achieve the desired result. Furthermore, the processes depicted in the drawings do not necessarily require the specific or sequential order shown to achieve the desired result. In some embodiments, multitasking and parallel processing are possible or may be advantageous.

[0070] The above description is merely one or more embodiments of this specification and is not intended to limit this specification. Various modifications and variations can be made to the one or more embodiments of this specification by those skilled in the art. Any modifications, equivalent substitutions, improvements, etc., made within the spirit and principle of one or more embodiments of this specification should be included within the scope of the claims of this specification.

Claims

1. A comprehensive management method for logistics services, characterized in that, Specifically, it includes: Based on user feedback data on the food, the associated users of the food are identified. Based on the associated user data of the food, the identification and processing strategy for the food update requirement is determined. Based on the identification and processing strategy and the changes in the associated user data of the food, the food update requirement is determined. Based on the data of the dishes that need updating and the associated user data of the dishes that need updating, an update processing plan for the dishes that need updating is determined. Based on the updated data of the dishes, the associated user data of the updated dishes is determined. Based on the associated user data of the updated dishes and the association between the associated user data of the updated dishes and the associated user data of the dishes that need updating, the update processing target in the dishes that need updating is determined.

2. The integrated logistics service management method as described in claim 1, characterized in that, The feedback data for the meals is determined based on user feedback data for the meals in the logistics service management platform.

3. The integrated logistics service management method as described in claim 1, characterized in that, The feedback data includes the user's likes or reviews of the food.

4. The integrated logistics service management method as described in claim 1, characterized in that, The method for determining the identification and processing strategy for the updated meal items is as follows: Based on the associated user data of the aforementioned dishes, the associated users of different dishes are determined; Based on the associated user data of different dishes, determine the dishes whose number of associated users meets the requirements; Based on the association between different users and the number of associated users for each type of meal, a strategy for identifying and processing the meal update requirements is determined.

5. The integrated logistics service management method as described in claim 4, characterized in that, The dishes that meet the requirement of having a number of associated users are those where the number of associated users is greater than a preset user number threshold.

6. The integrated logistics service management method as described in claim 4, characterized in that, Based on the association between different users and the number of associated users for each type of meal, a strategy for identifying and processing the meal update requirements is determined, specifically including: Based on the association between a user and the number of associated users that meet the requirements for the number of meals, determine the meals for which the user belongs to the associated users that meet the requirements, and use these as the matching meals; Based on the user's matched meal data, determine the meal update requirement and the meal identification and processing strategy.

7. The integrated logistics service management method as described in claim 1, characterized in that, The method for determining the need for updated meals in the aforementioned meal menu is as follows: Based on the identification and processing strategy, determine the changes in the associated user data of the meal within the time period corresponding to the identification and processing strategy, and determine the number of newly added associated users of the meal based on the changes. Based on the aforementioned changes, determine the number of users associated with the meal after the duration corresponding to the identification and processing strategy; Based on the number of users associated with the dish and the number of new users, determine whether the dish is a dish requiring an update.

8. The integrated logistics service management method as described in claim 7, characterized in that, The newly added number refers to the number of associated users newly added within the time period corresponding to the identification and processing strategy.

9. The integrated logistics service management method as described in claim 1, characterized in that, The method for determining the update processing target in the updated food items is as follows: Based on the updated user data associated with the food items, determine the associated users of the updated food items; Based on the association between the updated menu items and the associated user data of the menu items requiring updates, determine the overlap between the associated users of the updated menu items and the menu items requiring updates. By utilizing the overlap between the updated menu items and the associated users of the menu items requiring updates, as well as the associated users of the updated menu items, and in conjunction with the associated user data of the menu items requiring updates, it is determined whether the menu items requiring updates are the target for update processing.

10. A comprehensive logistics service management platform, employing the comprehensive logistics service management method described in any one of claims 1-9, characterized in that, Specifically, it includes: Update the menu selection module, the feedback data acquisition module, and the target setting module; The feedback data acquisition module is responsible for acquiring user feedback data on the food, the updated food determination module is responsible for determining the food items requiring updates, and the update target determination module is responsible for determining the update processing target among the food items requiring updates.

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