Civil aviation departure reservation system, method, equipment and medium

Abstract

The invention relates to the technical field of civil aviation, in particular to a civil aviation departure reservation system, method and equipment and a medium. Collecting user account, airline, network and user behavior data information from each link to obtain basic information; booking according to the basic information to obtain booking information; according to the basic information and the predetermined information, carrying out departure operation; wherein the departure operation comprises check-in, boarding, safety verification, luggage consignment, boarding pass printing, luggage strip printing, and message sending and retransmission. According to the invention, through real-time data linkage, the processing efficiency is greatly improved; through dynamic resource scheduling, the seat utilization rate is optimized; through intelligent income management, the income space is maximized; the service experience is improved through full-process closed loop and transparency; and through system cooperation integration, the operation flexibility is enhanced.

Description

Technical Field

[0001] This disclosure relates to the field of civil aviation technology, and in particular to a civil aviation departure reservation system, method, equipment and medium. Background Technology

[0002] In the civil aviation information operation system, the efficiency of global GOSHOW passenger processing has become a key factor affecting airline revenue. The departure system and reservation system, as two core supports, directly impact airline revenue and passenger experience through their collaborative efficiency. In the traditional model, the limitations of the two systems operating independently are becoming increasingly apparent. The reservation system dominates ticket sales, while the departure system focuses on check-in services. Passengers need to switch between the two systems (e.g., purchasing baggage allowance separately after check-in), making the process cumbersome. The reservation system formulates static pricing strategies based on historical data, while the departure system cannot call dynamic pricing models in real time, resulting in unoptimized allocation of resources such as seats and baggage allowance based on real-time demand. Departure data (e.g., seat status) and reservation data (e.g., order information) are stored in independent databases, relying on the Enterprise Service Bus (ESB) for asynchronous synchronization. Traditional systems employ a centralized architecture with high coupling between functional modules, requiring a 3-6 month development cycle for new services (e.g., cross-border payments).

[0003] Existing technologies and traditional systems suffer from the following drawbacks: asynchronous ESB transmission with a delay of 15-30 minutes; processing efficiency of 3-5 minutes per passenger; overbooking rate of 1.2% on average for narrow-body aircraft; and ancillary service conversion rate of only 5%. Fragmented business processes lead to inefficiency and data silos. Traditional ESB mechanisms cause information delays, requiring check-in counters to manually query multiple systems, resulting in congestion. Secondly, there are resource scheduling issues, with delayed seat status updates and an empty seat recovery rate of less than 30%, leading to significant losses for flight routes. Thirdly, there are revenue management problems, with a lack of dynamic pricing mechanisms and fragmented ancillary service sales processes, resulting in lost flight revenue.

[0004] In summary, there is an urgent need for a technical solution that dynamically links departure and booking. Summary of the Invention

[0005] To address the aforementioned issues, this disclosure provides a civil aviation departure reservation system, method, equipment, and medium.

[0006] Firstly, a civil aviation departure reservation system includes: Information collection module, reservation module, and departure control module; The information collection module is used to collect data on user accounts, airlines, networks, and user behavior from various stages to obtain basic information. The reservation module, based on basic information, is used to make reservations and obtain reservation information; The departure control module is used to perform departure operations based on basic information and reservation information. These departure operations include: check-in, boarding, security check, baggage check-in, printing boarding passes, printing baggage tags, and sending and retransmitting messages.

[0007] Furthermore, the information collection module is specifically used for: Obtain user permissions and site information; Obtain data from user-entered flight or booking search information submitted to the backend; The check-in or boarding process is completed by submitting check-in or boarding data to the backend based on the user's actions. Obtain user booking information and submit it to the backend to complete the booking; retrieve passenger manifest data from the backend.

[0008] Furthermore, the reservation module includes a sales control submodule and an order management submodule; The sales control submodule matches the corresponding sales control settings based on the basic information and implements the corresponding dynamic control strategies. The sales control submodule includes: a flight control function module and a product management function module. The flight management function module is used to lock or release seats, and the product management function module is used to provide a selection of branded products and ancillary products. The order management submodule, based on the basic information and the sales control submodule, determines the marketability of the tickets and provides data on available seats, branded products, and ancillary products to help users complete ticket booking operations. The order management submodule includes a booking management function module and a payment management function module. The booking management function module is used to create and generate orders, while the payment management function module is used to implement various order payment methods.

[0009] Furthermore, the departure process must be in full OP status before it can jump to the booking stage. OP indicates that the flight is open for check-in, and the departure system can perform product sales operations in this state.

[0010] Secondly, a method for booking departures on civil aviation flights includes: Basic information is obtained by collecting data on user accounts, airlines, networks, and user behavior from various stages. Based on the basic information, make a reservation and receive reservation information; Based on basic and reservation information, departure procedures are carried out; these procedures include: check-in, boarding, security check, baggage check-in, printing boarding passes, printing baggage tags, and sending and resending messages.

[0011] Furthermore, data on user accounts, airlines, networks, and user behavior are collected from various stages, including: Obtain user permissions and site information; Obtain data from user-entered flight or booking search information submitted to the backend; The check-in or boarding process is completed by submitting check-in or boarding data to the backend based on the user's actions. Obtain user booking information and submit it to the backend to complete the booking; retrieve passenger manifest data from the backend.

[0012] Furthermore, based on basic information, reservations are made, including: Based on the basic information, match the corresponding sales control settings and implement the corresponding dynamic control strategies; Based on the basic information and the sales control submodule, the system determines whether a ticket is available for sale and provides data on available seats, branded products, and ancillary products to help users complete the ticket booking process.

[0013] Furthermore, the departure process must be in full OP status before it can jump to the booking stage. OP indicates that the flight is open for check-in, and the departure system can perform product sales operations in this state.

[0014] Thirdly, an electronic device includes a processor, a communication interface, a memory, and a communication bus, wherein the processor, the communication interface, and the memory communicate with each other through the communication bus; Memory, which stores computer programs; When a processor executes a computer program stored in memory, it implements the aforementioned method for booking departures from a civil aviation airport.

[0015] Fourthly, a computer-readable storage medium stores a computer program that, when executed by a processor, implements the aforementioned civil aviation departure reservation method.

[0016] This disclosure includes at least the following beneficial effects: This disclosure significantly improves processing efficiency through real-time data linkage; optimizes seat utilization through dynamic resource scheduling; maximizes revenue potential through intelligent revenue management; enhances service experience through a closed-loop and transparent process; and strengthens operational flexibility through system collaboration and integration.

[0017] Other features and advantages of this disclosure will be set forth in the following description and will be apparent in part from the description or may be learned by practicing the disclosure. The objects and other advantages of this disclosure may be realized and obtained by means of the structures pointed out in the description and the accompanying drawings. Attached Figure Description

[0018] To more clearly illustrate the technical solutions in the embodiments of this disclosure or the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below. Obviously, the drawings described below are some embodiments of this disclosure. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0019] Figure 1 This is a schematic diagram of the departure reservation system architecture according to an embodiment of the present disclosure; Figure 2 This is a schematic diagram of the pre-defined architecture of an embodiment of this disclosure; Figure 3 This is a schematic diagram of the dynamic linkage architecture for departure bookings in an embodiment of this disclosure; Figure 4 This is a schematic diagram of the dynamic linkage logic for departure bookings in an embodiment of this disclosure; Figure 5 This is a schematic diagram of the departure reservation method according to an embodiment of the present disclosure; Figure 6 This is a schematic diagram of the electronic device structure according to an embodiment of the present disclosure. Detailed Implementation

[0020] To make the objectives, technical solutions, and advantages of the embodiments of this disclosure clearer, the technical solutions of the embodiments of this disclosure will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of this disclosure, and not all embodiments. Based on the embodiments of this disclosure, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of this disclosure.

[0021] For a glossary of terms in this publication, please refer to Table 1: Table 1

[0022] like Figure 1 As shown, a civil aviation departure reservation system includes: Information collection module, reservation module, and departure control module; The information collection module is used to collect data on user accounts, airlines, networks, and user behavior from various stages to obtain basic information. The reservation module, based on basic information, is used to make reservations and obtain reservation information; The departure control module is used to perform departure operations based on basic information and reservation information. These departure operations include: check-in, boarding, security check, baggage check-in, printing boarding passes, printing baggage tags, and sending and retransmitting messages.

[0023] In specific implementation, such as Figure 1 As shown, this disclosure describes the front-end traffic accessed by the off-site front-end application. Details are as follows: The information collection module is responsible for collecting data related to user accounts, airlines, networks, and user behavior from various aspects of the front-end software system. For example, it interfaces with the L-PRS system to obtain account permissions, password settings details, etc.; it interfaces with the log management system to obtain network information such as login IP addresses, and user operation behavior data, such as operation data, operation time, operation path, and records of behavior involving important system operations.

[0024] The reservation module, based on the data collected by the information collection module, is responsible for implementing reservation-related functions, including the sales control module sub-module and the order management sub-module.

[0025] The sales control module submodule, based on data collected by the information acquisition module, matches corresponding sales control settings and implements appropriate dynamic control strategies. It includes a flight control module and a product management module. The flight management module can lock or release seats, while the product management module provides a selection of branded products and ancillary products (meals, baggage, etc.). Ultimately, feedback is relayed to the user through the departure front-end system.

[0026] The order management submodule, based on data collected by the information collection module and the sales control module, determines the marketability of tickets and provides data such as seating, branded products, and ancillary products to complete the ticket booking process for users. It includes a reservation management module and a payment management module. The reservation management module is responsible for creating and generating orders, while the payment management module enables various payment methods.

[0027] The departure control module, based on the data collected by the information collection module, is responsible for completing the core departure functions, including check-in, boarding, security check, baggage check-in, printing boarding passes, printing baggage tags, and sending and retransmitting relevant messages (including but not limited to BTM, PTM, BSM, PSM, TPM).

[0028] like Figure 2 As shown, the reservation module, based on the data collected by the information collection module, is responsible for implementing reservation-related functions, including a sales control submodule and an order management submodule. The sales control submodule includes flight control and product management functions. The order management submodule includes reservation management and payment management functions.

[0029] The flight control module matches the sales strategy with the data collected by the information acquisition module, thereby selectively controlling whether a flight is available for sale. When a flight is available for sale, it is responsible for obtaining real-time seat availability, flight status, and controlling the locking or releasing of seats, thereby dynamically scheduling seat resources.

[0030] The product management module is used to accurately receive search requests from passenger types (various combinations of adults, children, and infants), currency preferences, and specified flight seasons. It quickly links with internal data sources to filter and match flights, and accurately transmits pricing results that cover comprehensive information such as seat availability, meals, seating, insurance, carry-on baggage, and refund / change policies.

[0031] The booking management module is used to select a flight product in the product management feedback results, and then proceed with the order process step by step with the selected flight product details, complete passenger personal information and payment method selection. It provides real-time feedback on the order status, making it clear whether the booking is successful, payment is pending, or the order has failed, and allows for full control over every step from passenger order placement to order generation.

[0032] The payment management module is used to verify the availability of payment methods, quickly interact with the corresponding payment institutions, confirm sufficient account balances and smooth payment interfaces, and realize a secure settlement process for completing payments, ensuring that airline funds arrive in a timely manner.

[0033] like Figure 3 As shown, the departure control module obtains and returns reservation data from the reservation module, and then returns the departure result.

[0034] like Figure 4 As shown, after the departure process redirects to the booking stage, it first checks whether all flight segments are in OP (Operation) status. If they are in OP status, it enters the sales control module to obtain available products and available seats, and then sends these information to the departure control module through the order management module. If they are not in OP status, it directly enters the departure control module. If there are no available products or available seats, it also directly enters the departure control module.

[0035] When the departure process transitions to the booking process, all operational statuses must be met for the process to continue; otherwise, the process is interrupted. After transitioning to the booking process, the sales control module submodule provides pricing results with comprehensive information including real-time seat availability, meals, seating, insurance, carry-on baggage, and refund / change policies. Once available, the user selects one to make a booking. The order management submodule processes the order and returns the result to the departure control module. At this point, the process returns from the booking process to the departure process.

[0036] like Figure 5 As shown, a method for booking departures from a civil aviation airport includes: S501 collects basic information from various aspects, including user accounts, airlines, networks, and user behavior data. S502, based on the basic information, make a reservation and obtain reservation information; S503, based on basic information and reservation information, performs departure operations; the departure operations include: check-in, boarding, security check, baggage check-in, printing boarding pass, printing baggage tag, sending and retransmitting messages.

[0037] The specific implementation details are as follows: System Deployment: Deploy the offshore front-end system locally or on the platform. User Login: When staff log in to the system, the information collection module begins collecting information and connects with the L-PRS system to obtain account permissions, password settings details, etc. Based on the user's account permissions and account settings, it checks the multi-factor authentication status and displays different system content.

[0038] Log recording: The log management system will begin generating log records.

[0039] Initiating the booking process: When a user clicks "View Flight Brand / Order" to initiate the booking process, the sales control module starts working and generates results. The system will display accurate results based on the search request, such as passenger type (various combinations of adults, children, and infants), currency preference, and specified flight season. This includes a list of matched flights (such as flight ZA886, PEK-CAN segment) and comprehensive information such as seat availability, meals, seat products, insurance, carry-on baggage, and refund and change policies.

[0040] Order Generation: When a user selects a brand and product to proceed to the next step, the order management module is activated. It rigorously verifies the passenger's input information, ensuring identity verification and payment validity at every stage. During order generation, it works closely with the L-PRS system to guarantee the accuracy of electronic tickets and the secure receipt of funds.

[0041] Additional Service Selection: After completing the basic information, users can directly select to purchase additional services such as baggage allowance and paid seats on the left side of the order interface. The system displays available resources (such as seats 2E) and their corresponding prices in real time. If a user selects a seat, the flight control submodule of the sales control module will lock the seat. Conversely, if the user cancels the selected seat, the corresponding seat will be released, thus dynamically allocating seat resources.

[0042] Order Confirmation: The departure front-end system embeds a shopping cart interface on the right side of the page, which summarizes information such as the selected flight, baggage allowance, and meals in real time. Users can view the order summary and confirm it.

[0043] Payment Processing: During the payment phase, the payment management submodule is responsible for ensuring a secure settlement process for payments. Users select a payment method (such as credit card or cash) based on the on-screen prompts to complete the payment, and the system provides real-time feedback on the payment results.

[0044] Inquiry and Departure Procedures: After completing the booking, you can check the completed booking information (including seat number, baggage allowance, etc.) on the "View Passenger Details" interface of the system. At this time, the GOSHOW passenger can complete various subsequent departure operations, such as check-in and printing boarding passes, just like other passengers with normal bookings.

[0045] Through the above steps, the departure front-end system enables GOSHOW passengers to complete a closed-loop process from inquiry to sales to check-in at the departure terminal. This solves the problems of low efficiency and resource waste in the traditional model.

[0046] This disclosure addresses the core pain points of GOSHOW passenger handling in traditional civil aviation operations by constructing a dynamic linkage mechanism between the departure system and the reservation system, and has the following significant advantages: Real-time data linkage significantly improves processing efficiency. A real-time data sharing architecture built on NDC and One Order standards replaces the traditional ESB asynchronous transmission mechanism, enabling instant data synchronization between the departure and reservation systems. The GOSHOW passenger processing flow has been simplified from the traditional 7-10 steps to 3-4 steps, and the processing time per passenger has been reduced from several minutes to 30-60 seconds, only 1 / 5 to 1 / 10 of the traditional model. Check-in counter congestion during peak hours has been significantly alleviated, reducing the proportion of congestion caused by inefficient GOSHOW passenger processing by 34%, thus improving the overall operational efficiency of the airport.

[0047] Dynamic resource scheduling optimizes seat utilization. Through the real-time seat locking and releasing function of the sales control module, the system accurately synchronizes seat availability with flight operation status, completely resolving the "overbooking risk" and "resource waste risk" caused by information lag in traditional systems. On the one hand, it avoids flight delays and passenger complaints caused by misjudging available seats; on the other hand, empty seats can be released to the reservation system in real time, significantly improving empty seat recovery rates compared to traditional models and substantially reducing revenue losses on popular routes due to resource waste.

[0048] Intelligent revenue management maximizes revenue potential. The order management module integrates dynamic pricing and ancillary service sales: pricing strategies can be flexibly adjusted based on real-time load factors and flight times, uncovering revenue optimization opportunities missed in traditional models; the departure front-end system directly integrates sales entry points for ancillary services such as baggage allowance and priority boarding, allowing purchases to be completed without switching systems, increasing the ancillary service conversion rate from the traditional 5% to nearly 22% for normal passengers. Average annual revenue loss per flight can be converted into actual revenue growth.

[0049] The closed-loop and transparent process enhances the service experience. The L-PSGUI departure front-end system enables GOSHOW passengers to complete the entire process of "inquiry-booking-payment-check-in," reducing operational steps by over 60% and eliminating the need for staff to switch between multiple systems. Simultaneously, by displaying key information such as seat availability, waitlist success rate, and estimated boarding time in real time, it replaces the traditional manual notification method, significantly reducing information opacity. This combination of simplified processes and information transparency can drastically reduce the GOSHOW passenger complaint rate from the traditional 18% (of total departure complaints), improving passenger experience and airline brand reputation.

[0050] The system is integrated and collaborative, enhancing operational flexibility. By embedding a booking module into the departure front-end system, it achieves full lifecycle management of orders based on OneOrder, breaking the traditional "data silos" between departure and booking systems. The system adopts a loosely coupled architecture design, is compatible with industry standards (NDC, OneOrder), and can flexibly connect to sales management systems such as L-PRS and payment institutions. This ensures a smooth transition of the existing operating system and provides expansion capabilities for future civil aviation information technology upgrades (such as ancillary service expansion and multi-channel sales integration).

[0051] In summary, the core flaw of the traditional model lies in the "insufficient coordination" between the departure and booking systems. This patent addresses these pain points by embedding a booking module (based on One Order) into the departure front-end system, thereby constructing an integrated solution that enables real-time data sharing, dynamic resource scheduling, intelligent revenue management, and transparent processes, achieving a dynamic balance between civil aviation revenue and resources.

[0052] like Figure 6 As shown, this disclosure provides an electronic device, including a processor 601, a communication interface 602, a memory 603, and a communication bus 604, wherein the processor 601, the communication interface 602, and the memory 603 communicate with each other through the communication bus 604; Memory 603 stores computer programs; The processor 601 implements the above method when executing a computer program stored in the memory 603.

[0053] This disclosure provides a computer-readable storage medium storing a computer program that, when executed by a processor, implements the above-described method.

[0054] The computer-readable storage medium may be included in the device / apparatus described in the above embodiments; or it may exist independently and not assembled into the device / apparatus. The computer-readable storage medium carries one or more programs that, when executed, implement the method according to the embodiments of this disclosure.

[0055] According to embodiments of this disclosure, the computer-readable storage medium can be a non-volatile computer-readable storage medium, such as including, but not limited to: portable computer disks, hard disks, random access memory (RAM), read-only memory (ROM), erasable programmable read-only memory (EPROM or flash memory), portable compact disk read-only memory (CD-ROM), optical storage devices, magnetic storage devices, or any suitable combination thereof. In this disclosure, the computer-readable storage medium can be any tangible medium that contains or stores a program that can be used by or in conjunction with an instruction execution system, apparatus, or device.

[0056] Although the present disclosure has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that modifications can still be made to the technical solutions described in the foregoing embodiments, or equivalent substitutions can be made to some of the technical features; and such modifications or substitutions do not cause the essence of the corresponding technical solutions to deviate from the spirit and scope of the technical solutions of the embodiments of the present disclosure.

Claims

1. A civil aviation departure reservation system, characterized in that, include: Information collection module, reservation module, and departure control module; The information collection module is used to collect data on user accounts, airlines, networks, and user behavior from various stages to obtain basic information. The reservation module, based on basic information, is used to make reservations and obtain reservation information; The departure control module is used to perform departure operations based on basic information and reservation information. These departure operations include: check-in, boarding, security check, baggage check-in, printing boarding passes, printing baggage tags, and sending and retransmitting messages.

2. The civil aviation departure reservation system according to claim 1, characterized in that, The information collection module is specifically used for: Obtain user permissions and site information; Obtain data from user-entered flight or booking search information submitted to the backend; The check-in or boarding process is completed by submitting check-in or boarding data to the backend based on the user's actions. Obtain user booking information and submit it to the backend to complete the booking; retrieve passenger manifest data from the backend.

3. The civil aviation departure reservation system according to claim 1, characterized in that, The reservation module includes a sales control submodule and an order management submodule; The sales control submodule matches the corresponding sales control settings based on the basic information and implements the corresponding dynamic control strategies. The sales control submodule includes: a flight control function module and a product management function module. The flight management function module is used to control the locking or releasing of seats, and the product management function module is used to provide a selection of branded products and ancillary products. The order management submodule, based on the basic information and the sales control submodule, determines the marketability of the tickets and provides data on available seats, branded products, and ancillary products to help users complete ticket booking operations. The order management submodule includes a booking management function module and a payment management function module. The booking management function module is used to create and generate orders, while the payment management function module is used to implement various order payment methods.

4. The civil aviation departure reservation system according to claim 1, characterized in that, When the departure process jumps to the booking stage, the "OP" status must be met. "OP" indicates that the flight is open for check-in, and the departure system can perform product sales operations in this status.

5. A method for booking departures from a civil aviation airport, characterized in that, include: Basic information is obtained by collecting data on user accounts, airlines, networks, and user behavior from various stages. Based on the basic information, make a reservation and receive reservation information; Based on basic and reservation information, departure procedures are carried out; these procedures include: check-in, boarding, security check, baggage check-in, printing boarding passes, printing baggage tags, and sending and resending messages.

6. The civil aviation departure reservation method according to claim 5, characterized in that, Data and information on user accounts, airlines, networks, and user behavior are collected from various stages, including: Obtain user permissions and site information; Obtain data from user-entered flight or booking search information submitted to the backend; The check-in or boarding process is completed by submitting check-in or boarding data to the backend based on the user's actions. Obtain user booking information and submit it to the backend to complete the booking; retrieve passenger manifest data from the backend.

7. A civil aviation departure reservation method according to claim 5, characterized in that, Based on basic information, make a reservation, including: Based on the basic information, match the corresponding sales control settings and implement the corresponding dynamic control strategies; Based on the basic information and the sales control submodule, the system determines whether a ticket is available for sale and provides data on available seats, branded products, and ancillary products to help users complete the ticket booking process.

8. A civil aviation departure reservation method according to claim 5, characterized in that, When the departure process jumps to the booking stage, the "OP" status must be met. "OP" indicates that the flight is open for check-in, and the departure system can perform product sales operations in this status.

9. An electronic device, characterized in that, It includes a processor, a communication interface, a memory, and a communication bus, wherein the processor, the communication interface, and the memory communicate with each other through the communication bus; Memory, which stores computer programs; A processor, when executing a computer program stored in memory, implements a civil aviation departure reservation method according to any one of claims 5-8.

10. A computer-readable storage medium storing a computer program, characterized in that, When the computer program is executed by the processor, it implements a civil aviation departure reservation method according to any one of claims 5-8.

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