SaaS tenant customized service method

By generating independent database instances and container instances within the SaaS system, and utilizing graphical interface tools and DNS resolution technology, the customization needs and tenant isolation issues of the SaaS ERP system were addressed, enabling flexible customization services and improved stability.

CN121326430AActive Publication Date: 2026-01-13INSPUR GENERSOFT CO LTD
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Patent Information

Application Number
CN202511229898.4
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2025-08-29
Publication Date
2026-01-13
Estimated Expiration
2045-08-29

AI Technical Summary

Technical Problem

Existing SaaS ERP systems are unable to meet the customized needs of enterprises for complex business processes, industry characteristics, or deep functional integration, and lack effective tenant isolation mechanisms, leading to performance interference and data loss risks.

Method used

By generating independent database instances or tablespaces, using a graphical interface tool to receive tenant configuration parameters and convert them into metadata in JSON format, allocating independent server nodes or container instances to deploy personalized code, and using DNS resolution and reverse proxy technology to achieve the mapping and dynamic loading of tenant identities and service nodes, it supports lightweight and deeply customized configurations.

Benefits of technology

It enables seamless migration from standard tenants to customized tenants, improves system flexibility, stability and security, reduces operational risks, and ensures data integrity and continuity of user experience.

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Abstract

The invention provides an SaaS tenant customized service method, and relates to the technical field of software as a service system architecture.The method comprises the steps that an independent database or table space is generated through a tenant identifier, configuration parameters are converted into JSON metadata in combination with a graphical tool and stored, and lightweight customization is achieved; according to the deep customization request, an independent server or container instance is distributed for a tenant, personalized codes are deployed, and the personalized codes and standard codes are separated for running through a dynamic loading mechanism; generating a unique second-level domain name based on the tenant identifier, and routing the request to a corresponding service node through DNS analysis and reverse proxy; and the standard tenants are supported to migrate to the customized tenants, configuration and service data are synchronized to a target instance, domain name resolution and proxy configuration are updated, and seamless switching of service paths is realized.
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