Medical care communication system and method

Abstract

The invention discloses a medical care communication system and method. The system comprises a doctor matching module, a family member question module, a message transmission module and a family member feedback module. The doctor matching module is used for acquiring matching information and performing matching processing on family members and doctors according to the matching information to obtain a matching result; the family member questioning module is used for acquiring questioning contents of family members and performing priority distribution processing on the questioning contents to obtain priorities corresponding to the questioning contents; the message transmission module is used for establishing connection between the family members and the corresponding matched doctors according to the matching result, sending the question content and the priority to the matched doctors, and obtaining the answer content of the matched doctors; and the family member feedback module is used for sending the answer content to the family members and obtaining feedback suggestions of the family members to obtain feedback content. According to the invention, by establishing the routing connection between the family members and the doctors on duty, the questions of the family members are directly sent to the doctors, so that the communication efficiency between the family members and the doctors is improved.

Description

Technical Field

[0001] This invention relates to the field of hospital communication, and more particularly to a medical communication system and method. Background Technology

[0002] During a patient's hospitalization, family members often need to inquire about the patient's condition and examination schedule from the doctor. Doctors also need to communicate with family members to understand key information such as the patient's condition and treatment preferences. Effective communication between family members and doctors helps to solidify the trust relationship between doctors and patients.

[0003] In existing technologies, communication between family members and doctors often relies on the ICU doorbell. The ICU doorbell is connected to the nurses' station, which sends the family's communication requests to the nurses' station. The nurses then convey the family's needs to the doctors, resulting in a cumbersome and inefficient communication process between family members and doctors.

[0004] Therefore, existing technologies still need to be improved and developed. Summary of the Invention

[0005] The main objective of this invention is to provide a medical communication system and method that aims to solve the problems of cumbersome communication process and low communication efficiency between family members and doctors in the prior art.

[0006] To achieve the above objectives, the present invention provides a medical staff communication system, wherein the medical staff communication system includes: a doctor matching module, a family member questioning module, a message transmission module, and a family member feedback module; The doctor matching module and the family member questioning module are respectively connected to the message transmission module, and the message transmission module is connected to the family member feedback module; The doctor matching module is used to obtain matching information, perform matching processing on family members and doctors according to the matching information, obtain matching results, and send the matching results to the message transmission module; The family member questioning module is used to obtain the question content from the family member, perform priority allocation processing on the question content to obtain the priority corresponding to the question content, and send the question content and the priority to the message transmission module; The message transmission module is used to establish a connection between the family member and the corresponding matched doctor based on the matching result, send the question content and the priority to the matched doctor, obtain the answer content of the matched doctor, and send the answer content to the family member feedback module; The family feedback module is used to send the answer to the family member and obtain the family member's feedback.

[0007] The aforementioned medical communication system, wherein the matching information includes patient medical records and doctor information tables; The doctor matching module includes a scheduling matching unit and a medical record matching unit; The scheduling matching unit is used to perform a first screening process on the doctor information table according to the duty time to obtain a first doctor candidate set, and send the first doctor candidate set to the medical record matching unit; The medical record matching unit is used to perform a second screening process on the first set of doctor candidates based on the patient's medical record, obtain a matching result, and send the matching result to the message transmission module.

[0008] The aforementioned medical communication system, wherein the family member questioning module includes a first question acquisition unit and a priority allocation unit; The first question acquisition unit is used to acquire the question content and send the question content to the priority allocation unit; The priority allocation unit is used to obtain a first thesaurus, determine whether the target word in the first thesaurus exists in the question content, and if so, set the priority of the question content to the first priority; if not, set the priority to the second priority, and send the first priority or the second priority to the message transmission module.

[0009] The aforementioned medical communication system, wherein the message transmission module includes a second question acquisition unit, a content review unit, a question display unit, and a response acquisition unit; The second question acquisition unit is used to send the priority and the question content to the question display unit, and to send the question content to the content review unit; The content review unit is used to determine whether the question content includes the target question. If yes, the function of the reply acquisition unit is enabled. If no, a prompt is generated and the prompt is sent to the question display unit. The question display unit is used to display the question content and the priority to the matched doctor, and to display the prompt content to the family members and the matched doctor; The response acquisition unit is used to acquire the matching doctor's answer to the question, obtain the answer content, and send the answer content to the family feedback module.

[0010] The aforementioned medical communication system, wherein the content review unit includes a third question acquisition subunit and a content recognition subunit; The third question acquisition subunit is used to collect the question content and send the question content to the content recognition subunit; The content recognition subunit is used to obtain a second thesaurus, determine whether there are words in the second thesaurus in the question content, and if so, enable the function of the reply acquisition unit; otherwise, generate prompt content and send the prompt content to the question display unit.

[0011] The aforementioned medical communication system, wherein the family feedback module includes a response display unit and a feedback collection unit; The answer display unit is used to display the answer content to the family members, record the time when the answer content is displayed as the current time, and send the current time to the feedback collection unit; The feedback collection unit is used to determine the predetermined waiting time based on the current time, and to collect the feedback from the family members based on the predetermined waiting time to obtain feedback content.

[0012] The aforementioned medical communication system, wherein the matching information further includes a nurse information table; The medical communication system also includes a nurse matching module and a nurse contact module; The nurse matching module is connected to the nurse communication module, the family member questioning module is also connected to the nurse communication module, and the nurse communication module is connected to the family member feedback module. The nurse matching module is used to match family members and nurses according to the nurse information table, obtain the nurse matching result, and send the nurse matching result to the nurse contact module; The family member inquiry module is also used to send the inquiry content and the priority to the nurse contact module; The nurse contact module is used to display the matched nurses corresponding to the nurse matching results based on the question content and the priority, obtain the nurse's answer content, and send the nurse's answer content to the family feedback module.

[0013] The aforementioned medical communication system further includes a patient contact module and a status query module; The patient communication module is used for communication between the family members and the patient. The status query module is used by family members to view the patient's status.

[0014] Furthermore, the present invention also provides a medical-nursing communication method based on a medical-nursing communication system, wherein the medical-nursing communication method includes: The doctor matching module obtains matching information, performs matching processing on family members and doctors based on the matching information, obtains matching results, and sends the matching results to the message transmission module; The family member questioning module obtains the family member's question, performs priority allocation processing on the question, obtains the priority corresponding to the question, and sends the question and the priority to the message transmission module; The message transmission module establishes a connection between the family member and the corresponding matched doctor based on the matching result, sends the question content and the priority to the matched doctor, obtains the answer content from the matched doctor, and sends the answer content to the family member feedback module; The family feedback module sends the answer to the family member and obtains the family member's feedback, thus obtaining the feedback content.

[0015] The medical communication system of the present invention includes: a doctor matching module, a family member questioning module, a message transmission module, and a family member feedback module; the doctor matching module and the family member questioning module are respectively connected to the message transmission module, and the message transmission module is connected to the family member feedback module; the doctor matching module is used to obtain matching information, perform matching processing on family members and doctors according to the matching information, obtain matching results, and send the matching results to the message transmission module; the family member questioning module is used to obtain the question content of the family member, perform priority allocation processing on the question content, obtain the priority corresponding to the question content, and send the question content and the priority to the message transmission module; the message transmission module is used to establish a connection between the family member and the corresponding matched doctor according to the matching results, send the question content and the priority to the matched doctor, obtain the answer content of the matched doctor, and send the answer content to the family member feedback module; the family member feedback module is used to send the answer content to the family member, obtain the family member's feedback, and obtain feedback content. The medical communication system of the present invention improves the efficiency of communication between family members and doctors by establishing a routing connection between family members and on-duty doctors and directly sending family member questions to doctors after assigning priorities. Attached Figure Description

[0016] Figure 1 This is a schematic diagram illustrating the principle of the medical communication system of the present invention; Figure 2 This is another specific schematic diagram of the medical communication system of the present invention; Figure 3 This is a flowchart of the overall system of the medical communication system of the present invention; Figure 4 This is a schematic diagram of the overall implementation process of the preferred embodiment of the medical-nursing communication method based on the medical-nursing communication system of the present invention. Detailed Implementation

[0017] To make the objectives, technical solutions, and advantages of this invention clearer and more explicit, the invention will be further described in detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.

[0018] It should be noted that if the embodiments of the present invention involve directional indicators (such as up, down, left, right, front, back, etc.), the directional indicators are only used to explain the relative positional relationship and movement of the components in a certain specific posture (as shown in the figure). If the specific posture changes, the directional indicators will also change accordingly.

[0019] Furthermore, if the embodiments of this invention involve descriptions such as "first" or "second," these descriptions are for descriptive purposes only and should not be construed as indicating or implying their relative importance or implicitly specifying the number of technical features indicated. Therefore, a feature defined with "first" or "second" may explicitly or implicitly include at least one of those features. Additionally, the technical solutions of the various embodiments can be combined with each other, but this must be based on the ability of those skilled in the art to implement them. If the combination of technical solutions is contradictory or impossible to implement, it should be considered that such a combination of technical solutions does not exist and is not within the scope of protection claimed by this invention.

[0020] One embodiment of the medical communication system described in the preferred embodiment of the present invention includes, as follows: Figure 1 As shown, the medical communication system includes: a doctor matching module 10, a family member questioning module 20, a message transmission module 30, and a family member feedback module 40; the doctor matching module 10 and the family member questioning module 20 are respectively connected to the message transmission module 30, and the message transmission module 30 is connected to the family member feedback module 40.

[0021] The doctor matching module 10 is used to acquire matching information, perform matching processing on family members and doctors based on the matching information, obtain matching results, and send the matching results to the message transmission module 30; the family member questioning module 20 is used to acquire the family member's question content, perform priority allocation processing on the question content, obtain the priority corresponding to the question content, and send the question content and the priority to the message transmission module 30; the message transmission module 30 is used to establish a connection between the family member and the corresponding matched doctor based on the matching results, send the question content and the priority to the matched doctor, acquire the matched doctor's answer content, and send the answer content to the family member feedback module 40; the family member feedback module 40 is used to send the answer content to the family member, acquire the family member's feedback, and obtain feedback content.

[0022] like Figure 2 As shown, another specific embodiment of the medical communication system in this invention includes: a doctor matching module 10, a family member questioning module 20, a message transmission module 30, and a family member feedback module 40; the doctor matching module 10 and the family member questioning module 20 are respectively connected to the message transmission module 30, and the message transmission module 30 is connected to the family member feedback module 40.

[0023] like Figure 3 As shown, the system includes the following core components: a patient's family client, a doctor's client, a nurse's client, a patient's client, and a central server. The patient's family client provides a graphical interface where family members can select the "Doctor," "Nurse," or "Patient" button to communicate with the doctor, nurse, or patient as needed. When the "Doctor" button is selected, the system automatically matches the on-duty doctor and routes the request to the doctor's client, where the doctor answers professional questions, such as the patient's examination and laboratory results for the day.

[0024] Specifically, such as Figure 2 As shown, the matching information includes patient medical records and doctor information tables; the doctor matching module 10 includes a shift matching unit 101 and a medical record matching unit 102; the shift matching unit 101 is used to perform a first filtering process on the doctor information table according to the shift time to obtain a first doctor candidate set, and send the first doctor candidate set to the medical record matching unit 102; the medical record matching unit 102 is used to perform a second filtering process on the first doctor candidate set according to the patient medical records to obtain a matching result, and send the matching result to the message transmission module 30.

[0025] The system retrieves patient medical records and doctor information tables from the database and processes them through a central server. The doctor information table includes doctors' personal profiles and shift schedules. First, it filters out doctors currently on duty based on the doctor information table, obtaining a first-line candidate doctor set. Then, it filters out doctors from the first-line candidate doctor set whose departments match the patients' diseases, obtaining the matching results.

[0026] Specifically, the family member questioning module 20 includes a first question acquisition unit 201 and a priority allocation unit 202; the first question acquisition unit 201 is used to acquire the question content and send the question content to the priority allocation unit 202; the priority allocation unit 202 is used to acquire a first lexicon, determine whether the question content contains a target word from the first lexicon, and if so, set the priority of the question content to the first priority; if not, set the priority to the second priority and send the first priority or the second priority to the message transmission module 30.

[0027] like Figure 3As shown, the patient's family member enters a question through the graphical interface on their end. Voice or text input is supported. The system then sends the question to the central processing unit (CPU). Upon receiving the question, the CPU determines its format; if it is voice, it converts it into text.

[0028] Next, the first thesaurus in the database is retrieved, and the presence of words from the first thesaurus in the query content is checked. The first thesaurus is a thesaurus that stores words related to emergency situations, including words such as "immediately," "suddenly," and "critically ill." If the word is present, the priority of the message is set to "urgent." If not, the priority is set to "normal." The "urgent" priority indicates that the patient is in an emergency situation and medical staff need to handle the message first.

[0029] Specifically, such as Figure 2 As shown, the message transmission module 30 includes a second question acquisition unit 301, a content review unit 302, a question display unit 303, and a reply acquisition unit 304. The second question acquisition unit 301 is used to send the priority and the question content to the question display unit 303, and send the question content to the content review unit 302. The content review unit 302 is used to determine whether the question content includes the target question. If so, the function of the reply acquisition unit 304 is enabled. If not, a prompt is generated and sent to the question display unit 303.

[0030] like Figure 3 As shown, the central processing unit uses a content review unit to determine whether the question involves a disease. If it does, doctors are prohibited from replying online and family members and doctors are only allowed to arrange an offline meeting. This avoids the risk of doctors making arbitrary diagnoses without understanding the patient's condition. Disease questions are those with the intention of medical consultation, such as asking whether a certain disease can definitely be cured.

[0031] Furthermore, the content review unit includes a third question acquisition subunit and a content recognition subunit; the third question acquisition subunit is used to collect the question content and send the question content to the content recognition subunit; the content recognition subunit is used to acquire a second thesaurus, determine whether there are words in the second thesaurus in the question content, if so, then enable the function of the reply acquisition unit, if not, then generate prompt content and send the prompt content to the question display unit.

[0032] Initially, the doctor's reply function is restricted by default. The system retrieves a second thesaurus from the database and checks if any words from the second thesaurus exist in the question. The second thesaurus stores words related to the disease, such as "Is it serious?", "Definitely", and "Can it get better?". If the question is found, the doctor's reply function is enabled. If not, a prompt is generated, informing the family that the question involves a disease that cannot be communicated online, suggesting that they arrange an in-person meeting with the doctor, and prompting the family to ask the question again.

[0033] Furthermore, the content review unit also includes a meeting reservation subunit, which is used to determine the meeting time between the family member and the matched doctor, and to remind the family member and the matched doctor according to the meeting time. The reminder can be sent via SMS or by adding the agreed offline meeting time to the calendar of both parties' mobile phones.

[0034] like Figure 2 As shown, the question display unit 303 is used to display the question content and the priority to the matched doctor, and to display the prompt content to the family member and the matched doctor.

[0035] like Figure 3 As shown, doctors receive information from family members through the doctor's terminal. Messages with a priority of "urgent" are highlighted in red on the doctor's terminal interface to remind the doctor to handle them first.

[0036] like Figure 2 As shown, the response acquisition unit 304 is used to acquire the matching doctor's answer to the question, obtain the response content, and send the response content to the family feedback module 40. After the doctor replies, the doctor's reply function is restricted again until the family sends the next message.

[0037] Specifically, the family feedback module includes an answer display unit and a feedback collection unit; the answer display unit is used to display the answer content to the family members, record the time when the answer content is displayed as the current time, and send the current time to the feedback collection unit; the feedback collection unit is used to determine a predetermined waiting time based on the current time, and collect the feedback opinions of the family members based on the predetermined waiting time to obtain feedback content.

[0038] like Figure 3 As shown, when a family member receives a question and answer from a doctor, the current time is recorded. If the family member does not ask any further questions after the scheduled time, the communication is considered to be over. A feedback interface pops up on the patient's family member's end to collect their feedback, which is then displayed on the doctor's end so that the doctor can optimize the service when communicating with the family member next time.

[0039] When family members need to know about the patient's daily condition, such as the patient's sleep and diet and examination schedule, they can establish a connection with the nurse's end by selecting the "Nurse" button on the patient's end.

[0040] Specifically, the matching information also includes a nurse information table; the medical communication system also includes a nurse matching module and a nurse contact module; the nurse matching module is connected to the nurse contact module, the family inquiry module is also connected to the nurse contact module, and the nurse contact module is connected to the family feedback module; the nurse matching module is used to match families and nurses according to the nurse information table, obtain nurse matching results, and send the nurse matching results to the nurse contact module; the family inquiry module is also used to send the inquiry content and the priority to the nurse contact module; the nurse contact module is used to display the inquiry content and the priority to the matched nurse corresponding to the nurse matching result, obtain the nurse's answer content, and send the nurse's answer content to the family feedback module.

[0041] like Figure 3 As shown, nurses receive messages from family members through the nurse's app, answer their questions about the patient's daily condition, handle their requests for supplies and visits, and communicate with doctors to exchange information. The nurse's app can also transfer family members to the patient's app to help them contact patients with mobility issues. After the communication between the family member and nurse ends, feedback is collected through the family feedback module and displayed on the nurse's app.

[0042] When family members need to contact the patient directly, they can select the "Patient" button on the patient's side to establish a connection with the patient's side.

[0043] Specifically, the medical communication system also includes a patient contact module and a status query module; the patient contact module is used for communication between the family members and the patient; the status query module is used for the family members to view the patient's status.

[0044] The patient-side app supports voice calls or message exchanges between patients and their families. The patient-side app also stores the patient's status information, which is updated by nurses on their own devices. When the status information changes, the system automatically pushes the updated patient information to the patient's family's device. This status information includes whether the patient's eyes are open and whether they are under sedation.

[0045] The technical effects of this invention include: 1. Direct communication reduces the need for relaying information and lowers the burden on nurses.

[0046] 2. Multi-mode communication avoids information loss.

[0047] 3. Enhance emergency response capabilities through priority allocation functionality.

[0048] 4. Improve the overall efficiency of medical and nursing services and the satisfaction of family members.

[0049] Possible design modifications to this invention include: 1. It may be possible to add communication methods such as video calls, AI voice assistants, and multilingual translation functions to expand the communication functions of this invention.

[0050] 2. In addition to dedicated terminals, it is compatible with smartphones, tablets, and smartwatches.

[0051] 3. A simple group chat mode may be used instead of direct routing.

[0052] 4. Features such as patient test result notifications, visitation time reminders, and AI-assisted diagnostic suggestions may be added.

[0053] Furthermore, based on Figure 1 The healthcare communication system shown in the figure, and the healthcare communication method based on the healthcare communication system in a preferred embodiment of the present invention, are as follows: Figure 4 As shown, the medical communication method includes the following steps: Step S10: The doctor matching module obtains matching information, performs matching processing on family members and doctors according to the matching information, obtains matching results, and sends the matching results to the message transmission module.

[0054] Step S20: The family member questioning module obtains the question content from the family member, performs priority allocation processing on the question content to obtain the priority corresponding to the question content, and sends the question content and the priority to the message transmission module.

[0055] Step S30: The message transmission module establishes a connection between the family member and the corresponding matched doctor based on the matching result, sends the question content and the priority to the matched doctor, obtains the answer content from the matched doctor, and sends the answer content to the family member feedback module.

[0056] Step S40: The family feedback module sends the answer to the family member and obtains the family member's feedback, thus obtaining the feedback content.

[0057] In summary, this invention provides a medical communication system and method. The medical communication system includes: a doctor matching module, a family member questioning module, a message transmission module, and a family member feedback module. The doctor matching module and the family member questioning module are respectively connected to the message transmission module, and the message transmission module is connected to the family member feedback module. The doctor matching module is used to obtain matching information, perform matching processing on family members and doctors according to the matching information, obtain matching results, and send the matching results to the message transmission module. The family member questioning module is used to obtain the question content from the family member, perform priority allocation processing on the question content, obtain the priority corresponding to the question content, and send the question content and the priority to the message transmission module. The message transmission module is used to establish a connection between the family member and the corresponding matched doctor according to the matching results, send the question content and the priority to the matched doctor, obtain the answer content from the matched doctor, and send the answer content to the family member feedback module. The family member feedback module is used to send the answer content to the family member and obtain the family member's feedback. The medical communication system of the present invention improves the efficiency of communication between family members and doctors by establishing a routing connection between family members and on-duty doctors, assigning priority to family members' questions and sending them directly to doctors.

[0058] It should be noted that, in this document, the terms "comprising," "including," or any other variations thereof are intended to cover non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements includes not only those elements but also other elements not expressly listed, or elements inherent to such a process, method, article, or apparatus. Unless otherwise specified, an element defined by the phrase "comprising one..." does not exclude the presence of other identical elements in the process, method, article, or apparatus that includes that element.

[0059] It should be understood that the application of the present invention is not limited to the examples above. Those skilled in the art can make improvements or modifications based on the above description, and all such improvements and modifications should fall within the protection scope of the appended claims.

Claims

1. A medical communication system, characterized in that, The medical communication system includes: a doctor matching module, a family member question module, a message transmission module, and a family member feedback module; The doctor matching module and the family member questioning module are respectively connected to the message transmission module, and the message transmission module is connected to the family member feedback module; The doctor matching module is used to obtain matching information, perform matching processing on family members and doctors according to the matching information, obtain matching results, and send the matching results to the message transmission module; The family member questioning module is used to obtain the question content from the family member, perform priority allocation processing on the question content to obtain the priority corresponding to the question content, and send the question content and the priority to the message transmission module; The message transmission module is used to establish a connection between the family member and the corresponding matched doctor based on the matching result, send the question content and the priority to the matched doctor, obtain the answer content of the matched doctor, and send the answer content to the family member feedback module; The family feedback module is used to send the answer to the family member and obtain the family member's feedback.

2. The medical communication system according to claim 1, characterized in that, The matching information includes patient medical records and doctor information tables; The doctor matching module includes a scheduling matching unit and a medical record matching unit; The scheduling matching unit is used to perform a first screening process on the doctor information table according to the duty time to obtain a first doctor candidate set, and send the first doctor candidate set to the medical record matching unit; The medical record matching unit is used to perform a second screening process on the first set of doctor candidates based on the patient's medical record, obtain a matching result, and send the matching result to the message transmission module.

3. The medical communication system according to claim 1, characterized in that, The family member questioning module includes a first question acquisition unit and a priority allocation unit; The first question acquisition unit is used to acquire the question content and send the question content to the priority allocation unit; The priority allocation unit is used to obtain a first thesaurus, determine whether the target word in the first thesaurus exists in the question content, and if so, set the priority of the question content to the first priority; if not, set the priority to the second priority, and send the first priority or the second priority to the message transmission module.

4. The medical communication system according to claim 1, characterized in that, The message transmission module includes a second question acquisition unit, a content review unit, a question display unit, and a reply acquisition unit; The second question acquisition unit is used to send the priority and the question content to the question display unit, and to send the question content to the content review unit; The content review unit is used to determine whether the question content includes the target question. If yes, the function of the reply acquisition unit is enabled. If no, a prompt is generated and the prompt is sent to the question display unit. The question display unit is used to display the question content and the priority to the matched doctor, and to display the prompt content to the family members and the matched doctor; The response acquisition unit is used to acquire the matching doctor's answer to the question, obtain the answer content, and send the answer content to the family feedback module.

5. The medical communication system according to claim 4, characterized in that, The content review unit includes a third question acquisition subunit and a content recognition subunit; The third question acquisition subunit is used to collect the question content and send the question content to the content recognition subunit; The content recognition subunit is used to obtain a second thesaurus, determine whether there are words in the second thesaurus in the question content, and if so, enable the function of the reply acquisition unit; otherwise, generate prompt content and send the prompt content to the question display unit.

6. The medical communication system according to claim 4, characterized in that, The content review unit also includes a meeting reservation subunit, which is used to determine the meeting time between the family member and the matched doctor, and to remind the family member and the matched doctor according to the meeting time.

7. The medical communication system according to claim 1, characterized in that, The family feedback module includes a response display unit and a feedback collection unit; The answer display unit is used to display the answer content to the family members, record the time when the answer content is displayed as the current time, and send the current time to the feedback collection unit; The feedback collection unit is used to determine the predetermined waiting time based on the current time, and to collect the feedback from the family members based on the predetermined waiting time to obtain feedback content.

8. The medical communication system according to claim 1, characterized in that, The matching information also includes a nurse information form; The medical communication system also includes a nurse matching module and a nurse contact module; The nurse matching module is connected to the nurse communication module, the family member questioning module is also connected to the nurse communication module, and the nurse communication module is connected to the family member feedback module. The nurse matching module is used to match family members and nurses according to the nurse information table, obtain the nurse matching result, and send the nurse matching result to the nurse contact module; The family member inquiry module is also used to send the inquiry content and the priority to the nurse contact module; The nurse contact module is used to display the matched nurses corresponding to the nurse matching results based on the question content and the priority, obtain the nurse's answer content, and send the nurse's answer content to the family feedback module.

9. The medical communication system according to claim 1, characterized in that, The medical communication system also includes a patient contact module and a status query module; The patient communication module is used for communication between the family members and the patient. The status query module is used by family members to view the patient's status.

10. A method for medical-nursing communication based on the medical-nursing communication system according to any one of claims 1-9, characterized in that: The doctor matching module obtains matching information, performs matching processing on family members and doctors based on the matching information, obtains matching results, and sends the matching results to the message transmission module; The family member questioning module obtains the family member's question, performs priority allocation processing on the question, obtains the priority corresponding to the question, and sends the question and the priority to the message transmission module; The message transmission module establishes a connection between the family member and the corresponding matched doctor based on the matching result, sends the question content and the priority to the matched doctor, obtains the answer content from the matched doctor, and sends the answer content to the family member feedback module; The family feedback module sends the answer to the family member and obtains the family member's feedback, thus obtaining the feedback content.

Images