Human-computer interaction method and device, electronic equipment and storage medium

Abstract

This disclosure provides a human-computer interaction method, apparatus, electronic device, and storage medium, belonging to the field of artificial intelligence technology. This disclosure realizes the automatic generation of tasks through an intelligent agent. For the operation and maintenance management scenario of virtual supply entities, this solution adds a mode switching entry to the page displaying operation and maintenance management data. In response to triggering the mode switching entry, this solution switches to a new working mode. In the new working mode, this solution displays operation and maintenance management tasks automatically generated by the intelligent agent based on artificial intelligence technology, and the user only needs to review these tasks. That is, this solution reduces reliance on human resources, saving significant time and labor costs, and improving operation and maintenance management efficiency. Furthermore, the operation and maintenance management tasks generated by the intelligent agent based on artificial intelligence technology are generally of higher quality than manually generated tasks; therefore, this solution can also guarantee the quality of operation and maintenance services.

Description

Technical Field

[0001] This disclosure relates to the field of artificial intelligence technology, and in particular to a human-computer interaction method, apparatus, electronic device, and storage medium. Background Technology

[0002] With the development of internet technology, users can trade goods online, including both physical and virtual items (such as various services). For suppliers, facilitating these transactions requires multiple tasks, including optimizing product information, data analysis, content creation and publishing, and developing information dissemination strategies.

[0003] However, the above tasks are currently mostly done manually, which not only consumes a lot of time and manpower and is inefficient, but also has a high skill threshold for non-professionals, making it difficult to guarantee the quality of operation and maintenance services. Summary of the Invention

[0004] This disclosure provides a human-computer interaction method, apparatus, electronic device, and storage medium. The technical solution of this disclosure is shown below.

[0005] According to a first aspect of the present disclosure, a human-computer interaction method is provided, comprising: The first human-computer interaction page is displayed, which shows the operation and maintenance management data of the virtual supply entity and the mode switching entry. In response to the triggering operation of the mode switching entry, a second human-computer interaction page is displayed. The second human-computer interaction page displays tasks automatically generated by the intelligent agent based on artificial intelligence technology. The tasks are operation and maintenance management tasks related to the virtual supply entity. In response to management actions performed on the task, display action feedback that matches the management action.

[0006] In some embodiments, the number of intelligent agents is multiple, and different intelligent agents are used to generate different types of tasks based on artificial intelligence technology. The method further includes: On the second human-computer interaction page, tasks automatically generated by at least one of the multiple intelligent agents are displayed in the form of a streaming list.

[0007] In other embodiments, the task of automatically generating by at least one of the multiple smart agents includes: Based on the task detail level set for the target object, display the tasks automatically generated by the at least one intelligent agent; The task detail level indicates the level of detail of the task when it is displayed; the target object is the management object of the virtual supply entity.

[0008] In other embodiments, the method further includes: The function entry points of the multiple intelligent agents are displayed on the second human-computer interaction page; In response to a trigger operation on any function entry point, the third human-computer interaction page corresponding to the selected target intelligent agent is displayed, and a dialog box is displayed on the third human-computer interaction page; The dialog box receives a task generation instruction, which is then invoked by the target intelligent agent to generate the task indicated by the task generation instruction.

[0009] In other embodiments, the method further includes: The newly generated task and modification options are displayed on the dialogue page; wherein, the dialogue page is the page for dialogue between the target intelligent agent and the target object; the target object is the management object of the virtual supply entity; In response to a modification operation on the newly generated task based on the modification options, the modified task is displayed on the dialog page.

[0010] In other embodiments, the dialog page also displays a save option, and the method further includes: In response to the triggering operation of the save option, the newly generated task or the modified task is added to the task list of the target intelligent agent; wherein the task list is used to display the tasks that the target intelligent agent is executing and the tasks that have finished executing.

[0011] In other embodiments, the third human-computer interaction page also displays a task viewing option; the method further includes: In response to a triggering operation of the task viewing option, a task list of the target intelligent agent is displayed; wherein the task list is used to present tasks that the target intelligent agent is currently executing and tasks that have finished executing.

[0012] In other embodiments, the method further includes: For the first task currently being executed in the task list, in response to the termination operation of the first task, the first task is interrupted and marked as finished execution.

[0013] In other embodiments, the first task is a task automatically generated by the target intelligent agent, or the target task is a task generated by the target intelligent agent after receiving the task generation instruction.

[0014] In other embodiments, the method further includes: For the second task currently being executed in the task list, in response to the selection of the second task, the details of the second task are displayed.

[0015] In other embodiments, the method further includes, during the display of the second human-computer interaction page: In response to a re-triggering of the mode switching entry, the system switches back to displaying the first human-computer interaction page.

[0016] In other embodiments, the step of displaying operational feedback matching the management operation in response to a management operation on the task includes: In response to a viewing operation of the task, display the details of the task; In response to a modification operation on the task, the modified task is displayed; In response to the start operation of the task, the task execution result is displayed after the task is completed.

[0017] According to a second aspect of the present disclosure, a human-computer interaction device is provided, comprising: The first display module is configured to display the first human-computer interaction page, which displays the operation and maintenance management data of the virtual supply entity and the mode switching entry. The second display module is configured to display a second human-computer interaction page in response to a trigger operation on the mode switching entry. The second human-computer interaction page displays tasks automatically generated by the intelligent agent based on artificial intelligence technology. The tasks are operation and maintenance management tasks related to the virtual supply entity. The third display module is configured to display operation feedback that matches the management operation in response to the management operation of the task.

[0018] In some embodiments, the number of intelligent agents is multiple, and different intelligent agents are used to generate different types of tasks based on artificial intelligence technology. The second display module is configured as follows: On the second human-computer interaction page, tasks automatically generated by at least one of the multiple intelligent agents are displayed in the form of a streaming list.

[0019] In other embodiments, the second display module is configured as follows: Based on the task detail level set for the target object, display the tasks automatically generated by the at least one intelligent agent; The task detail level indicates the level of detail of the task when it is displayed; the target object is the management object of the virtual supply entity.

[0020] In other embodiments, the second display module is further configured to display the function entry points of the plurality of intelligent agents on the second human-computer interaction page; The fourth display module is configured to respond to a trigger operation on any function entry point by displaying the third human-computer interaction page corresponding to the selected target intelligent agent, wherein a dialog box is displayed on the third human-computer interaction page; The generation module is configured to receive a task generation instruction through the dialog box, invoke the target intelligent agent, and generate the task indicated by the task generation instruction.

[0021] In other embodiments, the device further includes: The fifth display module is configured to display newly generated tasks and modification options on a dialogue page; wherein, the dialogue page is the page through which the target intelligent agent and the target object conduct dialogue; the target object is the management object of the virtual supply entity; The fifth display module is also configured to display the modified task on the dialog page in response to a modification operation on the newly generated task based on the modification options.

[0022] In other embodiments, the dialog page also displays a save option, and the device further includes: The processing module is configured to add the newly generated task or the modified task to the task list of the target intelligent agent in response to a trigger operation of the save option; wherein the task list is used to display tasks that the target intelligent agent is currently executing and tasks that have finished executing.

[0023] In other embodiments, the third human-computer interaction page also displays a task viewing option; the fourth display module is further configured to: In response to a triggering operation of the task viewing option, a task list of the target intelligent agent is displayed; wherein the task list is used to present tasks that the target intelligent agent is currently executing and tasks that have finished executing.

[0024] In other embodiments, the processing module is further configured to: For the first task currently being executed in the task list, in response to the termination operation of the first task, the first task is interrupted and marked as finished execution.

[0025] In other embodiments, the first task is a task automatically generated by the target intelligent agent, or the target task is a task generated by the target intelligent agent after receiving the task generation instruction.

[0026] In other embodiments, the fourth display module is further configured to: For the second task currently being executed in the task list, in response to the selection of the second task, the details of the second task are displayed.

[0027] In other embodiments, during the display of the second human-computer interaction page, the first display module is further configured to: In response to a re-triggering of the mode switching entry, the system switches back to displaying the first human-computer interaction page.

[0028] In other embodiments, the third display module is further configured to: In response to a viewing operation of the task, display the details of the task; In response to a modification operation on the task, the modified task is displayed; In response to the start operation of the task, the task execution result is displayed after the task is completed.

[0029] According to a third aspect of the present disclosure, an electronic device is provided, the electronic device comprising: One or more processors; Memory used to store the executable program code of the processor; The processor is configured to execute the program code to implement the aforementioned human-computer interaction method.

[0030] According to a fourth aspect of the present disclosure, a computer-readable storage medium is provided, wherein program code in the computer-readable storage medium is executed by a processor of an electronic device, enabling the electronic device to perform the human-computer interaction method described above.

[0031] According to a fifth aspect of the present disclosure, a computer program product is provided, including a computer program that, when executed by a processor of an electronic device, implements the human-computer interaction method described above.

[0032] The human-computer interaction solution provided in this disclosure realizes the automatic generation of operation and maintenance management tasks through intelligent agents. Specifically, when displaying the operation and maintenance management data of the virtual supply entity through the first human-computer interaction page, this solution adds a mode switching entry to the page. In response to the user's triggering operation of this mode switching entry, this solution switches from the current working mode to the new working mode. In the new working mode, this solution displays a second human-computer interaction page. This second human-computer interaction page displays operation and maintenance management tasks automatically generated by the intelligent agent based on artificial intelligence technology. Users only need to review these automatically generated tasks; for example, users can choose to optimize a task or directly start a task. In summary, this solution realizes an operation and maintenance management method that combines automatically generated tasks by intelligent agents with manual task review, reducing reliance on human resources, saving significant time and labor costs, and improving operation and maintenance management efficiency. Furthermore, the operation and maintenance management tasks generated by intelligent agents based on artificial intelligence technology are generally of higher quality than manually generated tasks; therefore, this solution can also guarantee the quality of operation and maintenance services.

[0033] It should be understood that the above general description and the following detailed description are exemplary and explanatory only, and are not intended to limit this disclosure. Attached Figure Description

[0034] The accompanying drawings, which are incorporated in and form part of this specification, illustrate embodiments consistent with this disclosure and, together with the description, serve to explain the principles of this disclosure, and are not intended to unduly limit this disclosure.

[0035] Figure 1 This is a schematic diagram illustrating the implementation environment of a human-computer interaction method according to an exemplary embodiment.

[0036] Figure 2 This is a flowchart illustrating a human-computer interaction method according to an exemplary embodiment.

[0037] Figure 3 This is a schematic diagram illustrating a human-computer interaction page according to an exemplary embodiment.

[0038] Figure 4 This is a schematic diagram illustrating another human-computer interaction page according to an exemplary embodiment.

[0039] Figure 5 This is a schematic diagram illustrating another human-computer interaction page according to an exemplary embodiment.

[0040] Figure 6 This is a flowchart illustrating another human-computer interaction method according to an exemplary embodiment.

[0041] Figure 7This is a schematic diagram illustrating another human-computer interaction page according to an exemplary embodiment.

[0042] Figure 8 This is a schematic diagram illustrating another human-computer interaction page according to an exemplary embodiment.

[0043] Figure 9 This is a flowchart illustrating another human-computer interaction method according to an exemplary embodiment.

[0044] Figure 10 This is a schematic diagram illustrating another human-computer interaction page according to an exemplary embodiment.

[0045] Figure 11 This is a schematic diagram illustrating another human-computer interaction page according to an exemplary embodiment.

[0046] Figure 12 This is a schematic diagram illustrating another human-computer interaction page according to an exemplary embodiment.

[0047] Figure 13 This is a block diagram illustrating a human-computer interaction device according to an exemplary embodiment.

[0048] Figure 14 This is a block diagram illustrating a terminal according to an exemplary embodiment. Detailed Implementation

[0049] To enable those skilled in the art to better understand the technical solutions of this disclosure, the technical solutions in the embodiments of this disclosure will be clearly and completely described below with reference to the accompanying drawings.

[0050] It should be noted that the terms "first," "second," etc., used in the specification, claims, and accompanying drawings of this disclosure are used to distinguish similar objects and are not necessarily used to describe a specific order or sequence. It should be understood that such data can be interchanged where appropriate so that the embodiments of this disclosure described herein can be implemented in orders other than those illustrated or described herein. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with this disclosure. Rather, they are merely examples of apparatuses and methods consistent with some aspects of this disclosure as detailed in the appended claims.

[0051] The information (including but not limited to user device information, user personal information, etc.), data (including but not limited to data used for analysis, data stored, data displayed, etc.) and signals involved in this disclosure are all authorized by the user or fully authorized by the parties, and the collection, use and processing of the relevant data shall comply with the relevant laws, regulations and standards of the relevant countries and regions.

[0052] Figure 1This is a schematic diagram illustrating the implementation environment of a human-computer interaction method according to an exemplary embodiment.

[0053] See Figure 1 The implementation environment includes a terminal 101 and a server 102. The terminal 101 is an electronic device used by the user. In this embodiment, a target application is installed on the terminal 101, and the terminal 101 implements the human-computer interaction method provided in this embodiment based on the target application. As an example, the target application is an application that provides operation and maintenance management services for virtual supply entities; this disclosure does not limit this application. Please refer to the following text for an introduction to virtual supply entities.

[0054] In some embodiments, the terminal 101 is a device such as a smartphone, tablet computer, desktop computer, or laptop computer. Figure 1 The example of terminal 101 being a smartphone is provided for illustration only. Furthermore, those skilled in the art will understand that the number of terminals described above can be more or less. For example, there may be only a few terminals, or dozens or hundreds of devices, or even more. This disclosure does not limit the number or type of terminals.

[0055] In other embodiments, server 102 provides background services for the target application. Additionally, server 102 is connected to terminal 101 via a wireless or wired network. Furthermore, the server described in this disclosure may also include other functional servers to provide more comprehensive and diverse services.

[0056] In other embodiments, server 102 is at least one of a single server, multiple servers, a cloud computing platform, or a virtualization center. Of course, server 102 may also include other functional servers to provide more comprehensive and diverse services. As an example, server 102 undertakes the primary computing work, and terminal 101 undertakes secondary computing work; or, server 102 undertakes secondary computing work, and terminal 101 undertakes primary computing work; or, server 102 and terminal 101 collaborate on computing using a distributed computing architecture; this disclosure does not limit this approach.

[0057] The human-computer interaction solution provided in this disclosure will be described in detail below through the following embodiments.

[0058] Figure 2 This is a flowchart illustrating a human-computer interaction method according to an exemplary embodiment, such as... Figure 2 As shown, this human-computer interaction method is applied to electronic devices, such as... Figure 1 The human-computer interaction method, as shown in terminal 101, includes the following steps.

[0059] In section 201, the electronic device displays the first human-computer interaction page, which shows the operation and maintenance management data of the virtual supply entity and the mode switching entry.

[0060] In this embodiment of the disclosure, the virtual supply entity refers to a virtual store where goods can be traded online. Additionally, a target application is installed on the electronic device, and the electronic device implements the human-computer interaction method provided in this embodiment based on the target application. As an example, taking the operation and maintenance management scenario of a virtual supply entity, the target application is an application that provides operation and maintenance management services for the virtual supply entity. In other words, the target application provides a working platform for the target object to perform multiple operation and maintenance management tasks. The target object is the management object of the virtual supply entity, and the aforementioned multiple operation and maintenance management tasks include, but are not limited to: store management, item management, order management, customer service management, etc., which are not limited in this disclosure.

[0061] After launching the target application, the target user can log in using a pre-registered user account. Upon successful login, the electronic device will display the first human-computer interaction page. This first human-computer interaction page is typically the homepage provided by the target application to the managed user; this disclosure does not limit its scope. As an example, the operation and maintenance management data displayed on the first human-computer interaction page includes, but is not limited to: daily operation and maintenance data of the virtual store, promotional activity data, operation and maintenance scores and user ratings, to-do items, etc., and this disclosure does not limit its scope.

[0062] It should be noted that this solution adds a mode switching entry to the first human-computer interaction page. This entry is set as a persistent element on the page, and its display state is independent of the page content switching logic, remaining always visible. It supports seamless and flexible switching between the regular working mode and the new working mode (also known as the AI ​​working mode). In the regular working mode, the electronic device displays the first human-computer interaction page, which is function-centric; in the AI ​​working mode, the electronic device displays a second human-computer interaction page, which is task-centric.

[0063] As an example, mode switching entry 1 is... Figure 3 The control is a combination of controls and supports bidirectional switching between different functional states.

[0064] It should be noted that, Figure 3 The diagram shows mode switching entry 1, which supports bidirectional switching in the left and right directions. In addition, mode switching entry 1 can also be... Figure 4 The bidirectional switching configuration shown is not limited in this disclosure. Furthermore, Figure 3 The mode switching entry 1 is shown in the upper left corner of the page. In addition, mode switching entry 1 can also be displayed in... Figure 5 The top navigation bar shown can be located in the middle, or the mode switching entry 1 can also be displayed. Figure 6 The right-hand position of the top navigation bar shown is not limited in this disclosure.

[0065] In step 202, in response to the triggering operation of the mode switching entry, the electronic device displays a second human-computer interaction page, which displays a task automatically generated by the intelligent agent based on artificial intelligence technology. This task is an operation and maintenance management task related to the virtual supply entity.

[0066] As an example, the triggering operation described above is a click operation applied to the mode switching entry point; this disclosure does not limit this. Taking mode switching entry point 1 as an example... Figure 3-7 Taking the combined control shown as an example, when mode switching entry 1 is in the "My Homepage" function state, if the user clicks the corresponding area of ​​"AI Digital Employee", mode switching entry 1 will switch to the "AI Digital Employee" function state, indicating that the AI ​​working mode has been selected, and the electronic device will simultaneously switch to displaying the AI ​​working mode. Figure 3-7 The second human-computer interaction page is shown.

[0067] In this embodiment of the disclosure, the operation and maintenance management tasks related to the virtual supply entity include, but are not limited to: content creation and publishing tasks, data analysis tasks, item information optimization tasks, or dissemination planning tasks, etc., and this disclosure does not limit these tasks. Figure 3-7 The second human-computer interaction page shows tasks for optimizing item information, publishing resources (belonging to the above-mentioned content creation and publishing tasks), and adjusting promotional activity discounts (belonging to the above-mentioned communication planning tasks).

[0068] In some embodiments, the number of intelligent agents mentioned in this solution is multiple, wherein different intelligent agents are used to generate different types of operation and maintenance management tasks based on artificial intelligence technology. For example... Figure 3-7 As shown, the second human-computer interaction page displays multiple intelligent agents, including but not limited to: operation and maintenance assistant, communication planner, item manager, content operation and maintenance engineer, and data analyst. This disclosure does not limit these agents.

[0069] In other embodiments, such as Figure 3-7 As shown, when the electronic device displays the second human-computer interaction page, it defaults to the tab corresponding to the "Overview" tab. On this tab, the electronic device displays at least one operation and maintenance management task automatically generated by the intelligent agent in a streaming list format. For example, Figure 3-7As shown, on this tab, the electronic device displays, in a streaming list format, the following tasks automatically generated by the "Item Manager" smart agent: Item Information Optimization Task 2; the "Content Operator" smart agent: Resource Publishing Task 3; and the "Promotion Planner" smart agent: Promotional Activity Discount Adjustment Task 4.

[0070] In other embodiments, the electronic device displays an operation and maintenance management task automatically generated by at least one of a plurality of intelligent agents in the following manner: Based on the task detail level set by the target object, at least one operation and maintenance management task automatically generated by an intelligent agent is displayed; wherein, the task detail level is used to indicate the level of detail of the operation and maintenance management task displayed on the tab corresponding to the "Overview" tab. In other words, this solution allows the target object to set the level of detail of the operation and maintenance management task displayed. As an example, this solution pre-sets a setting option for selectable task detail levels, allowing the target object to set the task detail level itself; this disclosure does not limit this.

[0071] As an example, task detail levels include a first level and a second level, which will be described below. The first level refers to the portion of the task content displayed on the tab corresponding to the "Overview" tab. For example... Figure 3-6 As shown, for Item Information Optimization Task 2, it includes three sub-tasks, each exposing the item image, item title, and task description. For Resource Publishing Task 3, the task description, item image, video title, and video covers for the three generated videos are exposed. For Promotional Activity Discount Adjustment Task 4, the task description and discount adjustment strategy are exposed. The second level refers to tasks whose content is not exposed on the tab corresponding to the "Overview" tab. For example... Figure 7 As shown, on this tab, the electronic device only displays item information optimization task 2, resource release task 3, and promotional activity discount adjustment task 4 as a single list.

[0072] It should be noted that, as Figure 3-7 As shown, the "Overview" tab also displays an AI dialog box, allowing the target user to engage in intelligent dialogue with the smart agent through text or voice input. Additionally, as... Figure 3-7 As shown, the right side of the second human-computer interaction page also displays the recent data analysis results of the "Data Analyst" intelligent agent. When the target object triggers the area corresponding to the data analysis results, the electronic device will present detailed data analysis results to the target object through a new page.

[0073] In 203, in response to a management operation on an automatically generated task, the electronic device displays operational feedback that matches the management operation.

[0074] in, Figure 8 This is a schematic diagram illustrating another human-computer interaction page according to an exemplary embodiment. For example... Figure 8 As shown, when displaying operation and maintenance management tasks automatically generated by various intelligent agents, the electronic device not only shows information about the tasks themselves but also management options to facilitate user review of the automatically generated tasks. Correspondingly, in response to management operations on the automatically generated tasks, the electronic device displays operational feedback matching the management operation, including the following situations.

[0075] Scenario 1: In response to viewing an automatically generated task, the electronic device displays the details of the corresponding task.

[0076] As an example, such as Figure 3-7 As shown, taking Item Information Optimization Task 2 as an example, in response to the target object's trigger operation on the "Details" option, indicating that the target object wants to view the task details, the electronic device will display the details of its three sub-tasks.

[0077] Scenario 2: In response to the initiation of an automatically generated task, the electronic device displays the task execution result after the corresponding task is completed.

[0078] As an example, such as Figure 3-7 As shown, taking item information optimization task 2 as an example, in response to the target object's trigger operation of the "one-click optimization" option, it indicates that the target object wants to optimize item information. At this time, the task execution process begins. After the corresponding task is completed (item information optimization is completed), the electronic device will present the task execution result to the target object, that is, the optimization result of item information.

[0079] Scenario 3: In response to modifications to an automatically generated task, the electronic device displays the modified task.

[0080] In addition to the two situations mentioned above, this solution also supports the target object to modify the tasks automatically generated by the intelligent agent, such as modifying the parameters involved in the task or modifying the discount ratio of the promotion activity. This disclosure does not limit this.

[0081] In summary, the human-computer interaction solution provided in this disclosure enables the automatic generation of operation and maintenance management tasks through intelligent agents. Specifically, when displaying the operation and maintenance management data of the virtual supply entity through the first human-computer interaction page, this solution adds a mode switching entry to that page. In response to the user's triggering of this mode switching entry, the solution switches from the current working mode to a new working mode. In the new working mode, the solution displays a second human-computer interaction page. This second page displays operation and maintenance management tasks automatically generated by the intelligent agent based on artificial intelligence technology. Users only need to review these automatically generated tasks; for example, they can choose to optimize a task or directly start a task. In conclusion, this solution implements an operation and maintenance management method that combines automatically generated tasks by intelligent agents with manual task review, reducing reliance on human resources, saving significant time and labor costs, and improving operation and maintenance management efficiency. Furthermore, the operation and maintenance management tasks generated by intelligent agents based on artificial intelligence technology are generally of higher quality than manually generated tasks; therefore, this solution also ensures the quality of operation and maintenance services.

[0082] Furthermore, displaying the tasks automatically generated by the intelligent agents in a streaming list format allows users to view these tasks seamlessly without switching between multiple pages, providing a good visual educational effect. Additionally, the streaming list format ensures that users can keep abreast of the task-setting progress of each intelligent agent.

[0083] In addition, this solution allows for the display of tasks automatically generated by the intelligent agent based on the task detail level set for the target object. That is, tasks automatically generated by the intelligent agent can present information at the corresponding granularity as needed, improving the flexibility of task display.

[0084] In addition, for tasks automatically generated by the intelligent agent, this solution supports users to perform multi-dimensional management operations on these tasks, including viewing task details, modifying task parameters, or directly starting the task. This solution achieves a balance between the AI's autonomous operation capabilities and the user's manual control.

[0085] Figure 9 This is a flowchart illustrating another human-computer interaction method according to an exemplary embodiment, such as... Figure 9 As shown, this human-computer interaction method is applied to electronic devices, such as... Figure 1 The human-computer interaction method, as shown in terminal 101, includes the following steps.

[0086] In 901, the electronic device displays the first human-computer interaction page, which shows the operation and maintenance management data of the virtual supply entity and the mode switching entry.

[0087] This step can be referred to step 201 above, and will not be repeated here.

[0088] In 902, in response to the triggering operation of the mode switching entry, the electronic device displays, on the second human-computer interaction page, tasks automatically generated by at least one of the multiple intelligent agents and the functional entry points of each intelligent agent in the form of a streaming list.

[0089] As an example, such as Figure 3-7 As shown, the electronic device will also display function entry combination 5 on the second human-computer interaction page. Function entry combination 5 includes, but is not limited to: function entry points for the maintenance assistant, communication planner, item administrator, content maintenance specialist, or data analyst; this disclosure does not limit this. Function entry combination 5 is set as a persistent element on the page, and its display state is independent of the page content switching logic, remaining always visible, for example, on... Figure 10-12 On the page shown, function entry combination 5 is still visible.

[0090] In this embodiment of the disclosure, when the target object selects any one of the function entry combinations 5, the electronic device will trigger the display of the human-computer interaction page corresponding to the target intelligent agent (corresponding to the selected function entry). Please refer to step 904 below for details.

[0091] In this embodiment of the disclosure, during the display of the second human-computer interaction page, in response to the target object's renewed triggering operation of the mode switching entry, the electronic device will switch back to displaying the first human-computer interaction page. Taking mode switching entry 1 as... Figure 3-7 Taking the combined control shown as an example, when mode switching entry 1 is in the "AI Digital Employee" function state, if the user clicks the corresponding area of ​​"My Homepage," mode switching entry 1 will switch to the "My Homepage" function state, indicating that the current working mode has been selected, and the electronic device will simultaneously switch to displaying the first human-computer interaction page. That is, this solution supports users to seamlessly and flexibly switch between the first human-computer interaction page and the second human-computer interaction page.

[0092] In 903, in response to management operations on automatically generated tasks, electronic devices display operational feedback that matches the management operation.

[0093] This step can be referred to step 203 above, and will not be repeated here.

[0094] In 904, in response to a trigger operation on any function entry point, the electronic device displays a third human-computer interaction page corresponding to the selected target intelligent agent; wherein, a dialog box is displayed on the third human-computer interaction page; the electronic device receives a task generation instruction through the dialog box and calls the target intelligent agent to generate the task indicated by the task generation instruction.

[0095] As an example, with the target object in such Figure 3-7 Taking the selected content operations manager function entry on the page shown as an example, then... Figure 10 As shown, the electronic device will switch to the human-computer interaction page displaying the "Content Operations Manager" intelligent agent. This human-computer interaction page is also referred to as the third human-computer interaction page in this article.

[0096] In this embodiment, a dialog box is displayed on the third human-computer interaction page. The electronic device can receive the task generation instruction from the target object through this dialog box and call the "Content Operation and Maintenance Engineer" intelligent agent to generate the task indicated by the task generation instruction. In other words, this solution also supports the target object to switch to different intelligent agents through trigger function entry and engage in intelligent dialogue with them, thereby realizing the generation of user-defined tasks through intelligent agents.

[0097] The target can input either text or voice (the electronic device can convert the input voice into text). After the target completes the input and confirms it, the electronic device will receive a task generation instruction, which will then call the "Content Operations Manager" intelligent agent to generate the task indicated by the task generation instruction.

[0098] It should be noted that since this step involves invoking the intelligent agent to generate tasks based on the target object's input in the dialog box, these tasks are also called user-defined tasks, while the tasks automatically generated by the aforementioned intelligent agent are called system-preset tasks. As an example, system-preset tasks are standardized tasks with high determinism and low risk, while user-defined tasks are usually non-standardized tasks in complex scenarios. Because these tasks are generated after the user issues a task generation command, they are more flexible and personalized.

[0099] In some embodiments, the third human-computer interaction page also displays function option 6. Function option 6 includes, but is not limited to, task viewing options, which are not limited herein. Accordingly, in response to the target object in Figure 10 The page shown displays the trigger actions for the task viewing options, such as... Figure 11 As shown, the electronic device will display task list 7 of the "Content Operations Manager" intelligent agent. Task list 7 presents the tasks that the "Content Operations Manager" intelligent agent is currently executing and the tasks that have been completed.

[0100] It should be noted that Task List 7 can display only the system-preset tasks of the "Content Operations Manager" intelligent agent, or it can display both the system-preset tasks of the "Content Operations Manager" intelligent agent and user-defined tasks. This disclosure does not limit this. As an example, if List 7 only displays the system-preset tasks of the "Content Operations Manager" intelligent agent, then all tasks in Task List 7 are in the started state by default (except for tasks that have finished executing).

[0101] Of course, this solution also supports users terminating corresponding tasks by operating the switch options corresponding to each task. For example, for a task currently being executed in task list 7, this solution supports users interrupting the execution of the task at any time. That is, the method provided in this embodiment further includes: for a first task currently being executed in task list 7, in response to the target object's termination operation on the first task, the electronic device interrupts the first task and marks the first task as completed.

[0102] It should be noted that, in this article, "first task" refers to any task in task list 7. Furthermore, "first task" could be either a system-preset task of the "Content Operations Manager" intelligent agent or a user-defined task of the "Content Operations Manager" intelligent agent; this disclosure does not limit the specific task.

[0103] In other embodiments, this solution also supports users viewing the details of each task in the task list 7. Accordingly, the method provided in this disclosure embodiment further includes: for a second task that is currently being executed in the task list 7, in response to a selection operation of the second task, the electronic device displays the details of the second task.

[0104] As an example, such as Figure 11 As shown, assuming the target object selects the second task in task list 7, the electronic device will display the details of this task on the right side of the page, such as the task execution progress (e.g., how many videos have been generated so far), task introduction, etc. This disclosure does not limit this.

[0105] In other embodiments, this solution allows users to negotiate and formulate operation and maintenance management tasks with intelligent agents through dialogue, and also supports information retrieval and operation management on the dialogue page.

[0106] like Figure 12 As shown, upon receiving the task generation instruction, the electronic device displays the newly generated task 8, modification options, and save options on the dialog page. This dialog page is the interface between the "Content Operations Manager" intelligent agent and the target object. In response to the target object's modification operation on the newly generated task 8 based on the modification options, the electronic device displays the modified task on this dialog page.

[0107] Additionally, in response to the target object's triggering of the save option, the electronic device will add the newly generated task 8 or the modified task 8 to the task list 7 of the "Content Operator" smart agent.

[0108] It should be noted that the above only describes step 904 using the "Content Operations Manager" smart agent as an example. The processing flow is similar for other smart agents, and will not be repeated here.

[0109] In summary, the human-computer interaction solution provided in this disclosure enables the automatic generation of operation and maintenance management tasks through an intelligent agent. Specifically, when displaying the operation and maintenance management data of the virtual supply entity through the first human-computer interaction page, this solution adds a mode switching entry to that page. In response to the user's triggering of this mode switching entry, the solution switches from the current working mode to the new working mode. In the new working mode, the solution displays a second human-computer interaction page. This second human-computer interaction page displays operation and maintenance management tasks automatically generated by the intelligent agent based on artificial intelligence technology. The user only needs to review these automatically generated tasks; for example, the user can choose to optimize a task or directly start a task.

[0110] In summary, this solution implements an operation and maintenance management approach that combines automatically generated tasks by intelligent agents with manual task review. This reduces reliance on human resources, saves significant time and labor costs, and improves operation and maintenance management efficiency. Furthermore, the operation and maintenance management tasks generated by intelligent agents based on artificial intelligence technology are generally of higher quality than those generated manually; therefore, this solution also ensures the quality of operation and maintenance services.

[0111] In addition, this solution also allows users to switch to different intelligent agents by triggering the function entry displayed on the second human-computer interaction page and engage in intelligent dialogue with them, thereby realizing the generation of user-defined tasks through intelligent agents. In other words, this solution also takes into account the generation of user-personalized tasks.

[0112] In addition, during the dialogue between the user and the intelligent agent, this solution supports both parties to jointly formulate tasks with personalized user characteristics through negotiation; at the same time, this solution also supports users to modify or directly save the tasks created by the intelligent agent according to the task generation instructions, ensuring the transparency and controllability of the task generation process.

[0113] In addition, this solution also allows users to view the tasks that are being executed by any smart agent and the tasks that have finished executing, ensuring the traceability and closed-loop management of the entire task lifecycle.

[0114] In addition, this solution allows users to interrupt the execution of any task in the task list at any time, ensuring users' active control over the task process and operational flexibility.

[0115] In addition, this solution allows users to view the details of any task in the task list, ensuring the verifiability of the task execution process and key parameters, as well as the integrity of the management process.

[0116] Figure 13 This is a block diagram illustrating a human-computer interaction device according to an exemplary embodiment. (Refer to...) Figure 13 The device includes: The first display module 1301 is configured to display the first human-computer interaction page, which displays the operation and maintenance management data of the virtual supply entity and the mode switching entry. The second display module 1302 is configured to display a second human-computer interaction page in response to a trigger operation on the mode switching entry. The second human-computer interaction page displays tasks automatically generated by the intelligent agent based on artificial intelligence technology. The tasks are operation and maintenance management tasks related to the virtual supply entity. The third display module 1303 is configured to display operation feedback matching the management operation in response to the management operation of the task.

[0117] The human-computer interaction solution provided in this disclosure realizes the automatic generation of operation and maintenance management tasks through intelligent agents. Specifically, when displaying the operation and maintenance management data of the virtual supply entity through the first human-computer interaction page, this solution adds a mode switching entry to the page. In response to the user's triggering operation of this mode switching entry, this solution switches from the current working mode to the new working mode. In the new working mode, this solution displays a second human-computer interaction page. This second human-computer interaction page displays operation and maintenance management tasks automatically generated by the intelligent agent based on artificial intelligence technology. Users only need to review these automatically generated tasks; for example, users can choose to optimize a task or directly start a task. In summary, this solution realizes an operation and maintenance management method that combines automatically generated tasks by intelligent agents with manual task review, reducing reliance on human resources, saving significant time and labor costs, and improving operation and maintenance management efficiency. Furthermore, the operation and maintenance management tasks generated by intelligent agents based on artificial intelligence technology are generally of higher quality than manually generated tasks; therefore, this solution can also guarantee the quality of operation and maintenance services.

[0118] In some embodiments, the number of intelligent agents is multiple, and different intelligent agents are used to generate different types of tasks based on artificial intelligence technology. The second display module is configured as follows: On the second human-computer interaction page, tasks automatically generated by at least one of the multiple intelligent agents are displayed in the form of a streaming list.

[0119] In other embodiments, the second display module is configured as follows: Based on the task detail level set for the target object, display the tasks automatically generated by the at least one intelligent agent; The task detail level indicates the level of detail of the task when it is displayed; the target object is the management object of the virtual supply entity.

[0120] In other embodiments, the second display module is further configured to display the function entry points of the plurality of intelligent agents on the second human-computer interaction page; The fourth display module is configured to respond to a trigger operation on any function entry point by displaying the third human-computer interaction page corresponding to the selected target intelligent agent, wherein a dialog box is displayed on the third human-computer interaction page; The generation module is configured to receive a task generation instruction through the dialog box, invoke the target intelligent agent, and generate the task indicated by the task generation instruction.

[0121] In other embodiments, the device further includes: The fifth display module is configured to display newly generated tasks and modification options on a dialogue page; wherein, the dialogue page is the page through which the target intelligent agent and the target object conduct dialogue; the target object is the management object of the virtual supply entity; The fifth display module is also configured to display the modified task on the dialog page in response to a modification operation on the newly generated task based on the modification options.

[0122] In other embodiments, the dialog page also displays a save option, and the device further includes: The processing module is configured to add the newly generated task or the modified task to the task list of the target intelligent agent in response to a trigger operation of the save option; wherein the task list is used to display tasks that the target intelligent agent is currently executing and tasks that have finished executing.

[0123] In other embodiments, the third human-computer interaction page also displays a task viewing option; the fourth display module is further configured to: In response to a triggering operation of the task viewing option, a task list of the target intelligent agent is displayed; wherein the task list is used to present tasks that the target intelligent agent is currently executing and tasks that have finished executing.

[0124] In other embodiments, the processing module is further configured to: For the first task currently being executed in the task list, in response to the termination operation of the first task, the first task is interrupted and marked as finished execution.

[0125] In other embodiments, the first task is a task automatically generated by the target intelligent agent, or the target task is a task generated by the target intelligent agent after receiving the task generation instruction.

[0126] In other embodiments, the fourth display module is further configured to: For the second task currently being executed in the task list, in response to the selection of the second task, the details of the second task are displayed.

[0127] In other embodiments, during the display of the second human-computer interaction page, the first display module is further configured to: In response to a re-triggering of the mode switching entry, the system switches back to displaying the first human-computer interaction page.

[0128] In other embodiments, the third display module is further configured to: In response to a viewing operation of the task, display the details of the task; In response to a modification operation on the task, the modified task is displayed; In response to the start operation of the task, the task execution result is displayed after the task is completed.

[0129] All of the above-mentioned optional technical solutions can be combined in any way to form optional embodiments of this disclosure, and will not be described in detail here.

[0130] It should be noted that the human-computer interaction device provided in the above embodiments is only illustrated by the division of the above functional units when performing human-computer interaction. In practical applications, the above functions can be assigned to different functional units as needed, that is, the internal structure of the electronic device can be divided into different functional units to complete all or part of the functions described above. In addition, the human-computer interaction device and the human-computer interaction method embodiments provided in the above embodiments belong to the same concept, and the specific implementation process can be found in the method embodiments, which will not be repeated here.

[0131] Regarding the apparatus in the above embodiments, the specific manner in which each module performs its operation has been described in detail in the embodiments related to the method, and will not be elaborated upon here.

[0132] In some embodiments, an electronic device is also provided, the electronic device comprising: One or more processors; Memory used to store the executable program code of the processor; The processor is configured to execute the program code to implement the aforementioned human-computer interaction method.

[0133] In response to the electronic device being provided as a terminal, Figure 14 This is a block diagram illustrating a terminal 1400 according to an exemplary embodiment.

[0134] Typically, terminal 1400 includes a processor 1401 and a memory 1402.

[0135] Processor 1401 includes one or more processing cores, such as a quad-core processor or an octa-core processor. Processor 1401 is implemented using at least one of the following hardware forms: DSP (Digital Signal Processing), FPGA (Field-Programmable Gate Array), and PLA (Programmable Logic Array). Alternatively, processor 1401 includes a main processor and a coprocessor. The main processor, also known as a CPU (Central Processing Unit), is used to process data in the wake-up state; the coprocessor is a low-power processor used to process data in the standby state.

[0136] In some embodiments, processor 1401 integrates a GPU (Graphics Processing Unit) for rendering and drawing content to be displayed on the screen. In some embodiments, processor 1401 also includes an AI (Artificial Intelligence) processor for handling computational operations related to machine learning.

[0137] The memory 1402 includes one or more computer-readable storage media, which are non-transitory. The memory 1402 also includes high-speed random access memory and non-volatile memory, such as one or more disk storage devices or flash memory devices. In some embodiments, the non-transitory computer-readable storage media in the memory 1402 are used to store at least one program code, which is executed by the processor 1401 to implement the human-computer interaction method provided in the method embodiments of this disclosure.

[0138] In some embodiments, the terminal 1400 further includes a peripheral device interface 1403 and at least one peripheral device. The processor 1401, memory 1402, and peripheral device interface 1403 are connected via a bus or signal line. Each peripheral device is connected to the peripheral device interface 1403 via a bus, signal line, or circuit board. The peripheral device includes at least one of the following: a radio frequency circuit 1404, a display screen 1405, a camera assembly 1406, an audio circuit 1407, and a power supply 1408.

[0139] Peripheral interface 1403 is used to connect at least one I / O (Input / Output) related peripheral device to processor 1401 and memory 1402. In some embodiments, processor 1401, memory 1402 and peripheral interface 1403 are integrated on the same chip or circuit board; in other embodiments, any one or two of processor 1401, memory 1402 and peripheral interface 1403 are implemented on separate chips or circuit boards, which is not limited in this disclosure.

[0140] The radio frequency (RF) circuit 1404 is used to receive and transmit RF (Radio Frequency) signals, also known as electromagnetic signals. The RF circuit 1404 communicates with communication networks and other communication devices via electromagnetic signals. The RF circuit 1404 converts electrical signals into electromagnetic signals for transmission, or converts received electromagnetic signals back into electrical signals. In some embodiments, the RF circuit 1404 includes: an antenna system, an RF transceiver, one or more amplifiers, a tuner, an oscillator, a digital signal processor, a codec chipset, a user identity module card, etc. The RF circuit 1404 communicates with other terminals via at least one wireless communication protocol. Wireless communication protocols include, but are not limited to: the World Wide Web, metropolitan area networks, intranets, various generations of mobile communication networks (2G, 3G, 4G, and 5G), wireless local area networks, and / or WiFi (Wireless Fidelity) networks. In some embodiments, the RF circuit 1404 also includes circuitry related to NFC (Near Field Communication), which is not limited in this disclosure.

[0141] Display screen 1405 is used to display a UI (User Interface). The UI includes graphics, text, icons, videos, and any combination thereof. When display screen 1405 is a touch display, it also has the ability to collect touch signals on or above its surface. These touch signals are input as control signals to processor 1401 for processing. In this case, display screen 1405 also provides virtual buttons and / or a virtual keyboard, also known as soft buttons and / or a soft keyboard. In some embodiments, there is one display screen 1405, disposed on the front panel of terminal 1400; in other embodiments, there are at least two display screens 1405, disposed on different surfaces of terminal 1400 or in a folded design; in still other embodiments, display screen 1405 is a flexible display screen, disposed on a curved or folded surface of terminal 1400. Alternatively, display screen 1405 may be configured as a non-rectangular, irregular shape, i.e., a non-rectangular screen. Display screen 1405 is made of materials such as LCD (Liquid Crystal Display) or OLED (Organic Light-Emitting Diode).

[0142] The camera assembly 1406 is used to acquire images or videos. In some embodiments, the camera assembly 1406 includes a front-facing camera and a rear-facing camera. Typically, the front-facing camera is located on the front panel of the terminal, and the rear-facing camera is located on the back of the terminal. In some embodiments, there are at least two rear-facing cameras, which are any one of a main camera, a depth-sensing camera, a wide-angle camera, and a telephoto camera, to achieve background blurring by fusion of the main camera and the depth-sensing camera, panoramic shooting by fusion of the main camera and the wide-angle camera, VR (Virtual Reality) shooting, or other fusion shooting functions. In other embodiments, the camera assembly 1406 also includes a flash. The flash is a single-color temperature flash or a dual-color temperature flash. A dual-color temperature flash refers to a combination of a warm-light flash and a cool-light flash, used for light compensation at different color temperatures.

[0143] The audio circuit 1407 includes a microphone and a speaker. The microphone is used to collect sound waves from the user and the environment, and convert the sound waves into electrical signals that are input to the processor 1401 for processing, or input to the radio frequency circuit 1404 to realize voice communication. For stereo acquisition or noise reduction purposes, multiple microphones are used, each located at a different part of the terminal 1400. Alternatively, the microphones may be array microphones or omnidirectional acquisition microphones. The speaker is used to convert electrical signals from the processor 1401 or the radio frequency circuit 1404 into sound waves. The speaker may be a conventional thin-film speaker or a piezoelectric ceramic speaker. When the speaker is a piezoelectric ceramic speaker, it can convert electrical signals not only into sound waves that are audible to humans, but also into sound waves that are inaudible to humans for purposes such as distance measurement. In some embodiments, the audio circuit 1407 also includes a headphone jack.

[0144] Power supply 1408 is used to power the various components in terminal 1400. Power supply 1408 can be AC ​​power, DC power, a disposable battery, or a rechargeable battery. If power supply 1408 includes a rechargeable battery, the rechargeable battery can be a wired rechargeable battery or a wireless rechargeable battery. A wired rechargeable battery is charged via a wired line, while a wireless rechargeable battery is charged via a wireless coil. The rechargeable battery also supports fast charging technology.

[0145] Those skilled in the art will understand that Figure 14 The structure shown does not constitute a limitation on terminal 1400 and may include more or fewer components than shown, or combine certain components, or use different component arrangements.

[0146] In some embodiments, a computer-readable storage medium including instructions is also provided, such as a memory including instructions, which are executed by a processor of an electronic device to implement the human-computer interaction method described above. In other embodiments, the computer-readable storage medium is a ROM, random access memory (RAM), CD-ROM, magnetic tape, floppy disk, and optical data storage device, etc.

[0147] In some embodiments, a computer program product is also provided, including a computer program that, when executed by a processor of an electronic device, implements the above-described human-computer interaction method.

[0148] Other embodiments of this disclosure will readily occur to those skilled in the art upon consideration of the specification and practice of the invention disclosed herein. This disclosure is intended to cover any variations, uses, or adaptations of this disclosure that follow the general principles of this disclosure and include common knowledge or customary techniques in the art not disclosed herein. The specification and examples are to be considered exemplary only, and the true scope and spirit of this disclosure are indicated by the following claims.

[0149] It should be understood that this disclosure is not limited to the precise structures described above and shown in the accompanying drawings, and various modifications and changes can be made without departing from its scope. The scope of this disclosure is limited only by the appended claims.

Claims

1. A human-computer interaction method, characterized in that, The method includes: The first human-computer interaction page is displayed, which shows the operation and maintenance management data of the virtual supply entity and the mode switching entry. In response to the triggering operation of the mode switching entry, a second human-computer interaction page is displayed. The second human-computer interaction page displays tasks automatically generated by the intelligent agent based on artificial intelligence technology. The tasks are operation and maintenance management tasks related to the virtual supply entity. In response to management actions performed on the task, display action feedback that matches the management action.

2. The human-computer interaction method according to claim 1, characterized in that, The method includes multiple intelligent agents, with different agents used to generate different types of tasks based on artificial intelligence technology. On the second human-computer interaction page, tasks automatically generated by at least one of the multiple intelligent agents are displayed in the form of a streaming list.

3. The human-computer interaction method according to claim 2, characterized in that, The task automatically generated by at least one of the multiple smart agents includes: Based on the task detail level set for the target object, display the tasks automatically generated by the at least one intelligent agent; The task detail level indicates the level of detail of the task when it is displayed; the target object is the management object of the virtual supply entity.

4. The human-computer interaction method according to claim 2, characterized in that, The method further includes: The function entry points of the multiple intelligent agents are displayed on the second human-computer interaction page; In response to a trigger operation on any function entry point, the third human-computer interaction page corresponding to the selected target intelligent agent is displayed, and a dialog box is displayed on the third human-computer interaction page; The dialog box receives a task generation instruction, which is then invoked by the target intelligent agent to generate the task indicated by the task generation instruction.

5. The human-computer interaction method according to claim 4, characterized in that, The method further includes: The newly generated task and modification options are displayed on the dialogue page; wherein, the dialogue page is the page for dialogue between the target intelligent agent and the target object; the target object is the management object of the virtual supply entity; In response to a modification operation on the newly generated task based on the modification options, the modified task is displayed on the dialog page.

6. The human-computer interaction method according to claim 5, characterized in that, The dialog page also displays a save option, and the method further includes: In response to the triggering operation of the save option, the newly generated task or the modified task is added to the task list of the target intelligent agent; wherein the task list is used to display the tasks that the target intelligent agent is executing and the tasks that have finished executing.

7. The human-computer interaction method according to claim 4, characterized in that, The third human-computer interaction page also displays a task viewing option; the method further includes: In response to a triggering operation of the task viewing option, a task list of the target intelligent agent is displayed; wherein the task list is used to present tasks that the target intelligent agent is currently executing and tasks that have finished executing.

8. The human-computer interaction method according to claim 6 or 7, characterized in that, The method further includes: For the first task currently being executed in the task list, in response to the termination operation of the first task, the first task is interrupted and marked as finished execution.

9. The human-computer interaction method according to claim 8, characterized in that, The first task is a task automatically generated by the target intelligent agent, or the target task is a task generated by the target intelligent agent after receiving the task generation instruction.

10. The human-computer interaction method according to claim 6 or 7, characterized in that, The method further includes: For the second task currently being executed in the task list, in response to the selection of the second task, the details of the second task are displayed.

11. The human-computer interaction method according to claim 1, characterized in that, During the process of displaying the second human-computer interaction page, the method further includes: In response to a re-triggering of the mode switching entry, the system switches back to displaying the first human-computer interaction page.

12. The human-computer interaction method according to claim 1, characterized in that, The response to a management operation on the task, displaying operation feedback matching the management operation, includes: In response to a viewing operation of the task, display the details of the task; In response to a modification operation on the task, the modified task is displayed; In response to the start operation of the task, the task execution result is displayed after the task is completed.

13. A human-computer interaction device, characterized in that, The device includes: The first display module is configured to display the first human-computer interaction page, which displays the operation and maintenance management data of the virtual supply entity and the mode switching entry. The second display module is configured to display a second human-computer interaction page in response to a trigger operation on the mode switching entry. The second human-computer interaction page displays tasks automatically generated by the intelligent agent based on artificial intelligence technology. The tasks are operation and maintenance management tasks related to the virtual supply entity. The third display module is configured to display operation feedback that matches the management operation in response to the management operation of the task.

14. An electronic device, characterized in that, The electronic device includes: One or more processors; Memory used to store the executable program code of the processor; The processor is configured to execute the program code to implement the human-computer interaction method as described in any one of claims 1 to 12.

15. A computer-readable storage medium, characterized in that, When the instructions in the computer-readable storage medium are executed by the processor of the electronic device, the electronic device is enabled to perform the human-computer interaction method as described in any one of claims 1 to 12.

16. A computer program product, characterized in that, It includes a computer program that, when executed by a processor of an electronic device, implements the human-computer interaction method as described in any one of claims 1 to 12.

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