Bank counter for disabled people

By designing components such as lifting and rotating platforms and interactive panels in the bank counter, the convenience and privacy issues of disabled people when handling business in the bank counter are solved, and the convenient access and privacy protection of wheelchairs are achieved.

CN223041241UActive Publication Date: 2025-07-01BANK OF COMM CO LTD SHANGHAI BRANCH
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Patent Information

Application Number
CN202422133411.X
Authority / Receiving Office
CN · China
Patent Type
Utility models(China)
Current Assignee / Owner
Filing Date
2024-08-30
Publication Date
2025-07-01
Estimated Expiration
2034-08-30

AI Technical Summary

Technical Problem

The existing technology cannot effectively solve the convenience and privacy issues of people with disabilities when handling business at the bank counter, especially in narrow scenarios.

Method used

A bank counter for people with disabilities is designed, including lifting and rotating platforms, interactive panels, opaque baffles and slide rails. The wheelchair is raised through the lifting platform to facilitate business processing, and the positive entry and exit of the wheelchair through the rotating platform to ensure privacy.

Benefits of technology

The design optimizes the business processing experience of people with disabilities at the bank counter, improves convenience and privacy, and avoids safety risks when turning and turning the wheelchair.

✦ Generated by Eureka AI based on patent content.

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Abstract

The utility model relates to a bank counter for disabled people. Comprising a bank counter body (1) which comprises a window body (101), and the two sides of the window body are a client side and a teller side respectively; the lifting and rotating platform (2) is arranged on the ground of the client side, the size of the lifting and rotating platform (2) is matched with that of a wheelchair, and the lifting and rotating platform (2) is connected with an interaction panel (201) and a non-transparent baffle (202); the two ends of the electric cylinders (3) are connected with the lifting and rotating platform (2) and the rotating base (4) respectively, and the electric cylinders (3) are electrically connected with the interaction panel (201); and the motor (4) is connected with the rotating base (4) and is electrically connected with the interaction panel (201). Compared with the prior art, the utility model ensures privacy to a certain extent while the handicapped can handle businesses.
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Description

Technical Field

[0001] The utility model relates to the technical field of bank counters, in particular to a bank counter for the disabled. Background Art

[0002] With the increasing trend of global aging, wheelchairs, as important tools for assisting travel, are seeing a steady rise in the number of users. This phenomenon not only reflects society's concern for and improvement of the quality of life of the elderly population but also highlights the importance of barrier-free environment construction. The popularization of wheelchairs is of great significance for the elderly and disabled people with limited mobility to regain the ability to travel freely and participate in social activities.

[0003] In the financial field, banks are enterprises that operate currency, and their existence facilitates the raising and financing of social funds. Banks play a crucial role in daily life. However, current facilities such as bank counters lack targeted designs to ensure that the disabled can handle business while maintaining a certain degree of privacy to some extent.

[0004] Chinese Patent Application Publication No. CN101102956A addresses the inconvenience of the disabled when using ATMs by setting up a support platform to lift the wheelchair to avoid the problem of not being able to reach the ATM due to the relatively low height of the wheelchair.

[0005] The above application improves the convenience of the disabled using ATMs to a certain extent. However, it is not applicable to scenarios such as bank counters where the space is relatively narrow, and there is a relatively high risk of privacy leakage.

[0006] In summary, there is currently a lack of a bank counter for the disabled. Content of the Utility Model

[0007] The purpose of the utility model is to overcome the defects of the above-mentioned existing technologies and provide a bank counter for the disabled to achieve the goal of enabling the disabled to handle business while ensuring privacy to a certain extent.

[0008] The purpose of the utility model can be achieved through the following technical solutions:

[0009] The utility model provides a bank counter for the disabled, including:

[0010] The bank counter body includes a window, with the customer side and the teller side on both sides of the window;

[0011] A lifting and rotating platform is arranged on the ground on the customer side. The size of the lifting and rotating platform matches the size of the wheelchair. An interactive panel and an opaque baffle are connected to the rotating base;

[0012] One or more electric cylinders, connected to the lifting and rotating platform and the rotating base at both ends respectively, and electrically connected to the interactive panel;

[0013] A motor, connected to the rotating base and electrically connected to the interactive panel.

[0014] As a preferred technical solution, the interactive panel includes:

[0015] Lifting and rotation control buttons;

[0016] A metal keyboard with heating elements arranged inside the keys;

[0017] A handwriting tablet;

[0018] A first microphone.

[0019] As a preferred technical solution, the heating element is a resistance wire.

[0020] As a preferred technical solution, the bank counter body further includes:

[0021] A countertop, connected to the window body, with a storage opening formed on the countertop, and the storage opening communicates with the customer side and the teller side respectively;

[0022] A speaker, fixed on the window body;

[0023] A dual-sided display terminal, connected to the window body;

[0024] A second microphone, located on the teller side, and connected to the speaker and the dual-sided display terminal respectively through a selection switch.

[0025] As a preferred technical solution, the lifting and rotating platform further includes:

[0026] A convex block, arranged at the position where the front wheel of the wheelchair is located;

[0027] A friction plate, arranged at the position where the rear wheel of the wheelchair is located, and a plurality of protrusions are arranged on the friction plate.

[0028] As a preferred technical solution, a transition ring is arranged between the edge of the lifting and rotating platform and the ground.

[0029] As a preferred technical solution, the lifting and rotating platform further includes:

[0030] One or more fixing blocks, connected to the opaque baffle.

[0031] As a preferred technical solution, it further includes:

[0032] A slide rail starts from one side of the form and ends at the other side, enclosing the lifting and rotating platform in a direction perpendicular to the ground. A plurality of sliding buckles are arranged on the slide rail, and the slide rail is connected to the ground through a bracket;

[0033] Electric drive sliders are respectively connected to the slide rail and the sliding buckle at the end among the plurality of sliding buckles;

[0034] A flexible curtain body is connected to the plurality of sliding buckles.

[0035] As a preferred technical solution, the lifting and rotating platform is circular.

[0036] As a preferred technical solution, the opaque baffle is located on both sides of the lifting and rotating platform.

[0037] Compared with the prior art, the utility model has at least one of the following beneficial effects:

[0038] (1) Optimize the experience of disabled people entering and leaving the counter to handle business: For the problem that bank counters are usually arranged side by side with a small space, it is inconvenient for a wheelchair to turn around after reaching the counter to handle business, and at the same time, there is a safety risk in directly moving the wheelchair backward due to the difficulty of observing the situation behind. The counter of the utility model is configured with a lifting and rotating platform on the bottom surface on the customer side. On the one hand, the lifting function can raise the wheelchair to a certain height for handling business, and on the other hand, it can rotate in place to complete a U-turn after the business is handled, realizing forward entry and exit from the counter, which is convenient for disabled people using wheelchairs.

[0039] (2) Facilitate business handling: By setting an interactive panel on the lifting and rotating platform, the user can conveniently control the lifting and rotation of the platform. The panel integrates the metal keyboard of the bank, making it more convenient to handle business.

[0040] (3) Protect user privacy: On the one hand, by setting an opaque baffle on the lifting and rotating platform, privacy is protected to a certain extent. On the other hand, by setting a slide rail, electric drive sliders and a flexible curtain body, the surrounding can be further shielded after the customer arrives, further ensuring customer privacy. Description of the Drawings

[0041] Figure 1 It is a schematic diagram of a bank counter for disabled people in the embodiment;

[0042] Figure 2 It is a schematic diagram of an electric cylinder and a motor in the embodiment;

[0043] Figure 3 It is a schematic diagram of a slide rail, electric drive sliders and a flexible curtain body in the embodiment,

[0044] Among them, 1. Bank counter body, 101. Window, 102. Countertop, 103. Storage opening, 104. Speaker, 105. Dual-sided display terminal, 106. Second microphone, 107. Strobe switch, 2. Lifting and rotating platform, 201. Interaction panel, 202. Opaque baffle, 203. Bump, 204. Friction plate, 205. Transition ring, 206. Fixed block, 3. Electric cylinder, 4. Motor, 5. Slide rail, 6. Slide buckle, 7. Bracket, 8. Electrically driven slider, 9. Flexible curtain body. Detailed implementation manner

[0045] Next, the technical solutions in the embodiments of the present invention will be clearly and completely described in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, rather than all embodiments. All other embodiments obtained by those of ordinary skill in the art based on the embodiments of the present invention without creative efforts shall fall within the protection scope of the present invention.

[0046] In the description of the present invention, it should be noted that the orientation or positional relationship indicated by the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", etc. is based on the orientation or positional relationship shown in the accompanying drawings, or the orientation or positional relationship when the product of the present invention is normally placed. It is only for the convenience of describing the present invention and simplifying the description, rather than indicating or implying that the device or element referred to must have a specific orientation, be constructed and operated in a specific orientation, and therefore should not be construed as a limitation to the present invention. For example, "horizontal" only means that its direction is more horizontal relative to "vertical", and does not mean that the structure must be completely horizontal, but can be slightly inclined.

[0047] In addition, the terms "first" and "second" are only used for descriptive purposes, and cannot be understood as indicating or implying relative importance or implicitly indicating the quantity of the indicated technical features. Thus, the features defined with "first" and "second" may explicitly or implicitly include one or more of such features. In the description of the present application, "a plurality" means two or more, unless otherwise specifically defined.

[0048] In view of the problems existing in the foregoing prior art, this embodiment provides a bank counter for disabled persons, which is characterized in that, see Figure 1 , including:

[0049] The bank counter body 1 includes a window 101, and both sides of the window are the customer side and the teller side respectively;

[0050] The circular lifting and rotating platform 2 is set on the ground on the customer side. The size of the lifting and rotating platform 2 matches the size of the wheelchair. An interactive panel 201 and opaque baffles 202 on both sides of the lifting and rotating platform 2 are connected to the lifting and rotating platform 2;

[0051] Four electric cylinders 3, see Figure 2 , the electric cylinders are arranged diagonally, and both ends are respectively connected to the lifting and rotating platform 2 and the rotating base, and are electrically connected to the interactive panel 201. In this embodiment, the electric cylinders are realized by commercially available products, such as ETH032;

[0052] The motor 4 is connected to the rotating base and is electrically connected to the interactive panel 201. In this embodiment, the motor 4 is realized by a commercially available motor, such as TM360 / 295-150.

[0053] Furthermore, the interactive panel 201 includes a lifting and rotating control button for controlling the actions of the lifting and rotating platform 2, and an emergency stop button; a metal keyboard, with a heating element arranged inside the keys, which is realized by a resistance wire in this embodiment. It should be noted that, on the premise of no conflict, other heating elements can be used for realization; a handwriting board; a first microphone, which is connected to the double-sided display terminal 105 (not shown in the figure). By arranging a heating element inside the keys, the temperature of the keys is maintained at about the human body temperature of 37 °C, avoiding privacy leakage caused by the residual body temperature after pressing the keys.

[0054] The bank counter body 1 includes:

[0055] The window 101.

[0056] The countertop 102 is connected to the window 101. A storage opening 103 is provided on the countertop 102, and the storage opening 103 communicates with both the customer side and the teller side. It should be noted that, to avoid the countertop 102 affecting the rotation of the platform, the countertop 102 on the user side is set to be arc-shaped and the edges are chamfered.

[0057] The speaker 104 is fixed on the window 101.

[0058] The double-sided display terminal 105 is connected to the window 101. In this embodiment, the double-sided display terminal 105 is realized by an existing commercially available terminal.

[0059] The second microphone 106 is located on the teller side and is respectively connected to the speaker 104 and the double-sided display terminal 105 through a gating switch 107. By setting a commercially available gating switch 107, the voice of the teller can be displayed in both voice and display modes. On the one hand, the hearing-impaired can understand the meaning of the teller, and on the other hand, the display mode can further protect privacy.

[0060] In this embodiment, the dual-sided display terminal 105 is configured to display the text corresponding to the voice, which is implemented by the prior art and does not involve technological improvements.

[0061] In this embodiment, the lifting and rotating platform 2 further includes:

[0062] A bump 203, provided at the position where the front wheel of the wheelchair is located;

[0063] A friction plate 204, provided at the position where the rear wheel of the wheelchair is located, and a plurality of protrusions are provided on the friction plate 204.

[0064] By providing the bump and the friction plate, it can be ensured that the wheelchair will not go outside the lifting and rotating platform 2 when entering the counter, and can provide greater friction to a certain extent during the rotation of the platform to ensure the stability of the wheelchair.

[0065] It should be noted that the cross-section of the bump is approximately triangular, and the height of the triangle and the angles formed by the two sides with the horizontal plane need to be set according to the actual situation.

[0066] Furthermore, a transition ring 205 is provided between the edge of the lifting and rotating platform 2 and the ground, so that the wheelchair can enter the platform more smoothly.

[0067] Furthermore, the lifting and rotating platform 2 further includes a plurality of fixing blocks 206, which are threadedly connected to the opaque baffle 202 to prevent touching the baffle and causing damage to the baffle.

[0068] Preferably, referring to Figure 3 , the counter further includes:

[0069] A slide rail 5, starting from one side of the window 101 and ending at the other side, enclosing the lifting and rotating platform 2 in the direction perpendicular to the ground. A plurality of sliding buckles 6 are provided on the slide rail 5, and the slide rail 5 is connected to the ground through a bracket 7;

[0070] An electric drive slider 8, respectively connected to the slide rail 5 and the sliding buckle 6 at the end among the plurality of sliding buckles 6. In this embodiment, the control of the slider is controlled by a switch on the teller side, or can also be set on the interactive panel for user control (not shown in the figure);

[0071] A flexible curtain 9, connected to the plurality of sliding buckles 6.

[0072] It should be noted that the components used in the present utility model are all commercially available products and do not involve improvements in methods.

[0073] The usage process of this bank counter is as follows:

[0074] At the beginning, the counter is as Figure 1As shown in the figure, a disabled person using a wheelchair enters the lifting and rotating platform 2. After the wheelchair is limited by the bump 203 and the friction plate 204, the user operates the lifting and rotating control buttons on the interactive panel 201 to raise the platform to an appropriate position, and then starts to handle banking business. During this period, the teller can, according to the actual situation, select the way of voice (i.e., the second microphone 106 and the speaker 104) and / or display (i.e., the double-sided display terminal 105) by adjusting the selection switch 107 to convey the teller's meaning to the customer. Correspondingly, the customer can convey their meaning to the teller through voice (i.e., the first microphone) and / or display (the writing tablet) via the speaker 104 and / or the double-sided display terminal 105. After the business is completed, first adjust the height of the lifting and rotating platform 2 to the initial ground height, and then start the motor 4 to drive the platform to rotate. After rotating 180°, the customer leaves the counter forward.

[0075] As described above, it is only the specific implementation manner of the present utility model, but the protection scope of the present utility model is not limited thereto. Any person skilled in the art in the technical field disclosed by the present utility model can easily think of various equivalent modifications or substitutions within the technical scope disclosed by the present utility model, and these modifications or substitutions should all be covered within the protection scope of the present utility model. Therefore, the protection scope of the present utility model shall be subject to the protection scope of the claims.

Claims

1. A bank counter for disabled people, characterized in that: include: A bank counter body (1) comprises a window (101), wherein two sides of the window (101) are respectively a customer side and a teller side; A lifting and rotating platform (2) is arranged on the ground at the customer side, the size of the lifting and rotating platform (2) matches the size of the wheelchair, and an interactive panel (201) and an opaque baffle (202) are connected to the lifting and rotating platform (2); One or more electric cylinders (3), both ends of which are respectively connected to the lifting and rotating platform (2) and the rotating base, and are electrically connected to the interactive panel (201); The motor (4) is connected to the rotating base and is electrically connected to the interactive panel (201).

2. A bank counter for disabled people according to claim 1, characterized in that: The interactive panel (201) comprises: Lift and rotate control buttons; Metal keyboard with heating elements inside the keys; Writing tablet; First microphone.

3. A bank counter for disabled people according to claim 2, characterized in that: The heating element is a resistance wire.

4. A bank counter for disabled people according to claim 1, characterized in that: The bank counter body (1) further comprises: A counter top (102) is connected to the window (101), and a storage opening (103) is provided on the counter top (102), and the storage opening (103) is connected to the customer side and the teller side respectively; A speaker (104) is fixed on the window (101); A double-sided display terminal (105) connected to the window (101); The second microphone (106) is located at the teller side and is connected to the speaker (104) and the double-sided display terminal (105) respectively through a selection switch (107).

5. A bank counter for disabled people according to claim 1, characterized in that: The lifting and rotating platform (2) further comprises: A bump (203) is arranged at the position where the front wheelchair wheel is located; The friction plate (204) is arranged at the position where the rear wheels of the wheelchair are located, and a plurality of protrusions are arranged on the friction plate (204).

6. A bank counter for disabled people according to claim 1, characterized in that: A transition ring (205) is provided between the edge of the lifting and rotating platform (2) and the ground.

7. A bank counter for disabled people according to claim 1, characterized in that: The lifting and rotating platform (2) further comprises: One or more fixing blocks (206) are connected to the opaque baffle (202).

8. A bank counter for disabled people according to claim 1, characterized in that: Also includes: A slide rail (5) having one side of the window (101) as a starting point and the other side as an end point, enclosing the lifting and rotating platform (2) in a direction perpendicular to the ground, wherein a plurality of sliding buckles (6) are arranged on the slide rail (5), and the slide rail (5) is connected to the ground via a bracket (7); An electrically driven slider (8) connected to the slide rail (5) and a slider (6) located at the end of the plurality of sliders (6) respectively; A flexible curtain body (9) is connected to the plurality of sliding buckles (6).

9. A bank counter for disabled people according to claim 1, characterized in that: The lifting and rotating platform (2) is circular.

10. A bank counter for disabled people according to claim 1, characterized in that: The opaque baffles (202) are located on both sides of the lifting and rotating platform (2).

Citation Information

Patent Citations

  • Device for handicapped people access to tellers and counters

    CN101102956A