Remote customer care agent online service graphical user interface for electronic devices

CN309745981SActive Publication Date: 2026-01-23GRG INTELLIGENT TECH SOLUTION CO LTD
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Patent Information

Application Number
CN202530011121.5
Authority / Receiving Office
CN · China
Patent Type
Designs(China)
Current Assignee / Owner
Filing Date
2025-01-08
Publication Date
2026-01-23
Estimated Expiration
2040-01-08

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Abstract

1. The name of the design product: remote customer service online service graphical user interface of electronic equipment. 2. The use of the design product: for an electronic device. 3. The design points of the design product: in the graphical user interface. 4. The picture or photo that best indicates the design points: design 1 interface change state diagram 2. 5. The electronic device is a conventional design, and other views of the electronic device are omitted. 6. Design 1 is designated as the basic design. 7. The use of the graphical user interface: for remote customer online service. 8. The human-computer interaction mode of the graphical user interface: when the main view interface of design 1 receives a help call, the interface jumps to the interface shown in design 1 interface change state diagram 1, which presents a call prompt pop-up window; in design 1 interface change state diagram 1, click the "immediately answer" button on the call prompt pop-up window, the interface jumps to the interface in the call as shown in design 1 interface change state diagram 2; the main view of design 2 is the interface presented after receiving a help call, click the "immediately answer" button on the call prompt pop-up window in the main view of design 2, the interface jumps to the interface in the call as shown in design 2 interface change state diagram 1, click the "remote not started", "microphone not started", "camera started" buttons in design 2 interface change state diagram 1 in turn, the interface jumps to the interface in the call after starting the remote control as shown in design 2 interface change state diagram 2; the use state of design 2 interface change state diagram 2 can be referred to design 2 interface change state reference diagram; "XXX" in each of the above design interfaces represents replaceable text and / or numbers, and the gray rectangular color block represents replaceable content screen.
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