Smart question answering graphical user interface for electronic devices
CN309949533SActive Publication Date: 2026-04-28BEIJING ZHONGGUANCUN BANK CO LTD
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Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Designs(China)
- Current Assignee / Owner
- BEIJING ZHONGGUANCUN BANK CO LTD
- Filing Date
- 2025-07-03
- Publication Date
- 2026-04-28
Smart Images

Figure 000008_ABST
Abstract
1. Name of the product in this design: Intelligent Question-Answering Graphical User Interface for Electronic Devices. 2. Purpose of this design: For use in electronic devices to provide users with intelligent question answering and related task processing services in office scenarios. 3. The key design features of this product are the combination of shape and pattern. 4. The image or photograph that best illustrates the key design points: Design 3 Change State Diagram 1. 5. Design 3 is designated as the basic design. 6. Purpose of the graphical user interface: For the intelligent question-and-answer function of the office assistant. When a user raises a question, the system's large model performs a precise search in the knowledge base and provides the user with a corresponding solution. If a problem cannot be solved in the knowledge base, the system will push the problem to the relevant person in charge in the form of a work order, based on the specific functions of each position, to ensure that the problem is properly handled. 7. The area of the graphical user interface in the product: the display area. 8. Human-computer interaction methods of the graphical user interface: In Design 1, in the main view, clicking any question in the "You May Also Like" column or entering a question in the question input area will immediately cause the large model to search the knowledge base and display the retrieved answer; In Design 2, in the main view, if the large model cannot find a corresponding answer in the knowledge base after entering a question in the question input area, the system will prompt the user to create a question ticket; In Design 3, in the main view, clicking the "Workbench" option in the upper right corner; Design 4, the main view, is an interface automatically generated and pushed by the system based on the user's weekly question-answering performance, providing the user with personalized information. 9. Description of the changing states of the graphical user interface: In the main view of Design 1, clicking any question in the "You May Also Like" column or entering a question in the question input area will immediately cause the large model to search the knowledge base and display the retrieved answer as shown in Design 1's changing state diagram 1; In the main view of Design 2, if the large model cannot find a corresponding answer in the knowledge base after entering a question in the question input area, the system will prompt the user to create a work order, at which point Design 2's changing state diagram 1 will be displayed; In Design 2's changing state diagram 1, clicking "Create Work Order" will redirect to the design... In the design 2 change state diagram 2, after the user enters the necessary information, clicking the "Submit" button will redirect to the design 2 change state diagram 3. In the main view of design 3, clicking the "Workbench" option in the upper right corner will redirect to the design 3 change state diagram 1. In the design 3 change state diagram 1, the status of all work orders can be viewed. Clicking the "Process" button will redirect to the design 3 change state diagram 2. In the design 3 change state diagram 2, after the user processes the work order content, they can click the "Resolved" button. If assistance from others is needed, they can click the "Reassign" button. In the design 3 change state diagram 1, click the upper right corner of the avatar, the page pops up the floating layer, and the design 3 change state diagram 3 is displayed; the design 4 main view is an interface automatically generated and pushed by the system according to the user's weekly answering situation, and personalized information is provided for the user.
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