Offline-capable ordering system for care facilities with automatic data transfer and customer-specific product range

Abstract

A system for order processing in care facilities, comprising a portable PAD terminal with a user interface, wherein the device records orders offline, stores them locally, and transmits them to a central system when a WLAN connection is available.

Description

1. Technical area

[0001] The invention relates to a digital ordering and supply system, in particular for care facilities, which includes PAD-based operation without a permanent internet connection, customer-specific product selection, automated continuous deliveries and complete system integration with storage and administration modules. 2. Background of the invention

[0002] Nursing facilities in Germany often face infrastructure challenges, particularly when it comes to internet access in basements or care areas. Conventional ordering portals are usually browser-based, lack offline capability, and are difficult to customize. They also lack practical features such as pre-scheduled, recurring deliveries or user guidance without login barriers. 3. Object of the invention

[0003] The task is to create a fully integrated, offline-capable ordering system that is tailored to the individual needs of care facilities, without complex IT requirements on the customer side. The focus is on ease of use, supply reliability, and process automation. 4. Solution to the task

[0004] The invention is solved by a system with the following features: 1. PAD terminal with local user interface for order entry, offline mode with local storage, WLAN module and customer-specific hardware binding; 2. Customer-specific product range: Each customer sees only the individually approved items (e.g. according to the hygiene plan); 3. Customer-specific pricing logic: Each customer receives individual price assignments; 4. Recurring delivery function: Recurring orders can be triggered automatically; 5. Hardware binding instead of login: Each PAD is uniquely assigned to a customer; 6. Parallel web access (VIP system): Use via PAD and web with identical database; 7. Historical orders and re-orders; 8. Consistent system integration: Administration and warehouse are directly connected. 5. Advantages of the invention - Offline functionality for unstable internet environments - User-friendliness through login-free operation - Individual customer approach with specific product ranges and prices - Security of supply through automatic reorders - Process automation reduces errors and effort - Central database enables scalability 6. Embodiment (non-limiting)

[0005] A nursing home uses a preconfigured PAD device with an intuitive user interface. Staff can select desired items from a customized assortment by tapping. The order is saved locally and automatically transferred to the central system when a Wi-Fi connection is available. The administration checks and confirms the order via a central management interface. The warehouse automatically receives the order on a designated screen. Recurring products can be defined by the customer as a recurring delivery. If the PAD is lost, there is no security vulnerability, as it only functions with the assigned customer profile.

Claims

[1] System for order processing in care facilities, comprising a portable PAD terminal with a user interface, wherein the device records orders offline, stores them locally and transmits them to a central system if a WLAN connection is available. [2] The system of claim 1, wherein the PAD terminal is uniquely assigned to an individual customer such that no password or login is required for use. [3] System according to one of the preceding claims, wherein each customer is assigned an individual product catalogue which is visible exclusively to that customer. [4] System according to one of the preceding claims, wherein each customer is assigned individual pricing structures for the products contained in the catalogue. [5] System according to one of the preceding claims, comprising a continuous delivery function which enables automatic, recurring ordering of predefined products at regular intervals. [6] System according to one of the preceding claims, which additionally offers a web-based access option (VIP system), wherein both PAD and web accesses access the same central database. [7] System according to one of the preceding claims, which enables the display of past orders and a reorder function based thereon. [8] System according to one of the preceding claims, which has a direct integration with an internal administration system and a warehouse management system, wherein orders are automatically forwarded after release and displayed for picking.

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