Sales processing program, information processing device, and sales processing system
Patent Information
- Application Number
- JP2023021273
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Priority Date
- 2021-11-09
- Filing Date
- 2023-02-15
- Publication Date
- 2025-08-20
AI Technical Summary
Existing information processing systems used by travel agencies and accommodation reservation services force unnecessary price competition and fail to reflect the intentions of providers, and users cannot easily compare rates and discounts across different services.
A sales processing system that receives and converts sales condition information from multiple providers into a unified format, displaying prices as wholesale or fixed prices, and allows users to view and purchase services based on discount rates, integrating and displaying information about the same services across different platforms.
The system promotes appropriate price competition by reflecting provider intentions and enables users to systematically compare prices and discounts, preventing unfair pricing practices and enhancing user convenience.
Smart Images

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Abstract
Description
[Technical Field]
[0001] The present invention relates to a sales processing program, an information processing device, and a sales processing system. [Background technology]
[0002] As a conventional technique, an information processing device has been proposed that allows travel agencies and the like to always offer products at the lowest prices (see, for example, Patent Document 1).
[0003] The information processing device disclosed in Patent Document 1 executes a storage procedure for storing discount setting information for a product, and a discount price calculation procedure for comparing a discount target price, which is the price of a discounted product extracted from the products based on the discount setting information, with a general price, which is the price of a product whose search criteria are the same as those of the discounted product, and changing the discount target price to a discount change price, which is a price lower than the general price. [Prior art documents] [Patent documents]
[0004] [Patent Document 1] Japanese Patent Application Laid-Open No. 2015-125711 Summary of the Invention [Problem to be solved by the invention]
[0005] Because the above-mentioned information processing devices are used by travel agencies and the like to offer products at the lowest prices, they may unnecessarily force price competition, making the list price meaningless and placing emphasis only on discounted prices, which may not reflect the intentions of the accommodations that provide the service (exhibitors of the products).
[0006] On the other hand, there are services that display information from multiple accommodation reservation intermediary services in a way that allows users to compare and view it, but the information from the accommodation reservation intermediary services only compares the total amount, and does not compare information such as list price, discount rate, etc. This is because the sales conditions of the information from the multiple accommodation reservation intermediary services are not formatted in a common way, such as a combination of regular price and discount price, a combination of commission and wholesale price, or a combination of list price and discount rate, etc. As a result, there is a problem that users cannot grasp information such as list price and discount rate.
[0007] An object of the present invention is to provide a sales processing program, an information processing device, and a sales processing system that reflect the intentions of providers and exhibitors and encourage appropriate price competition. [Means for solving the problem]
[0008] In order to achieve the above object, one aspect of the present invention provides the following sales processing program, information processing device, and sales processing system.
[0009] [1] Computer, a receiving means for receiving product / service information and sales condition information defining sales conditions for the product / service information from a plurality of information providers; a conversion means for converting the sales condition information of different formats into one format when the sales condition information of different formats exists among the plurality of sales condition information; A sales processing program that functions as a display processing means that displays the price of the product / service information to a first user at the wholesale price or a price equivalent to the wholesale price in one format of the sales conditions information, and displays the list price or a price equivalent to the list price in one format of the sales conditions information to a second user. [2] The sales processing program according to [1], wherein the display processing means changes the display mode of the plurality of product / service information items according to a value corresponding to a discount rate in the one format. [3] The sales processing program described in [1], wherein the display processing means changes the display format of information regarding advertisements of exhibitors or providers of the multiple product and service information depending on a value corresponding to a discount rate in the one format. [4] The sales processing program described in [1], wherein the display processing means changes the advertising manner of the exhibitor or provider of the plurality of product and service information according to a value corresponding to the discount rate in the one format. [5] The sales processing program according to [1], wherein the display processing means integrates and displays information indicating the contents of the same product or service from among the multiple product and service information. [6] The sales processing program described in [1], wherein the display processing means displays the wholesale price or the price equivalent to the wholesale price in one format of the sales condition information to the second user, and then, upon accepting a purchase application from the second user, displays the list price or the price equivalent to the list price in one format to the second user, or the list price or the price equivalent to the list price and the wholesale price or the price equivalent to the wholesale price. [7] A receiving means for respectively receiving product / service information and sales condition information defining sales conditions for the product / service information from a plurality of information providers; a conversion means for converting the sales condition information of different formats into one format when the sales condition information of different formats exists among the plurality of sales condition information; An information processing device having a display processing means for displaying the price of the product / service information to a first user at the wholesale price or a price equivalent to the wholesale price in one format of the sales condition information, and for displaying the price of the list price or a price equivalent to the list price in one format of the sales condition information to a second user. [8] A first terminal operated by a seller or provider of a product or service; a second terminal operated by a first user; a third terminal operated by a second user; A sales processing system comprising an information processing device having: a receiving means for respectively receiving product / service information and sales condition information defining the sales conditions of the product / service information from a plurality of information providers; a conversion means for converting the different formats of the sales condition information into one format if the different formats exist among the plurality of sales condition information; and a display processing means for displaying the price of the content of the product / service information to a first user as the wholesale price or a price equivalent to the wholesale price in the one format of the sales condition information, and for displaying the list price or a price equivalent to the list price in the one format of the sales condition information to a second user. [Effects of the Invention]
[0010] According to the inventions of claims 1, 7 and 8, it is possible to encourage appropriate price competition by reflecting the intentions of providers and exhibitors. According to the invention of claim 2, the display mode of a plurality of pieces of product and service information can be changed according to a value corresponding to a discount rate in one format. According to the invention of claim 3, the display mode of information relating to advertisements of exhibitors or providers of a plurality of product and service information can be changed according to a value corresponding to a discount rate in one format. According to the invention of claim 4, the advertising mode of the exhibitor or provider of a plurality of product and service information can be changed according to a value corresponding to the discount rate in one format. According to the invention of claim 5, it is possible to integrate and display information indicating the contents of the same product or service among a plurality of product and service information. According to the invention of claim 6, after displaying the wholesale price or a price equivalent to the wholesale price in one format of the sales condition information to a second user, when a purchase application from the second user is accepted, the list price or a price equivalent to the list price in one format can be displayed to the second user, or the list price or a price equivalent to the list price and the wholesale price or a price equivalent to the wholesale price can be displayed. [Brief explanation of the drawings]
[0011] [Figure 1]FIG. 1 is a schematic diagram showing an example of the configuration of a sales processing system according to an embodiment. [Figure 2] FIG. 2 is a block diagram illustrating an example of the configuration of an information processing device according to an embodiment. [Figure 3] FIG. 3 is a schematic diagram showing an example of the configuration of user information. [Figure 4] FIG. 4 is a schematic diagram showing an example of the configuration of exhibitor / provider information. [Figure 5] FIG. 5 is a schematic diagram showing an example of the structure of the product / service information and sales condition information. [Figure 6] 6(a) and 6(b) are schematic diagrams showing examples of the structure of product / service information and sales condition information. [Figure 7] FIG. 7 is a schematic diagram showing an example of the configuration of a screen by display processing of an information processing device. [Figure 8] FIG. 8 is a flowchart for explaining the operation of the information processing device to acquire information about other companies. [Figure 9] FIG. 9 is a flowchart for explaining the display and sales operation of the information processing device. DETAILED DESCRIPTION OF THE INVENTION
[0012] [Embodiment Mode] (Sales Processing System Configuration) FIG. 1 is a schematic diagram illustrating an example of the configuration of a sales processing system according to an embodiment.
[0013] This sales processing system is configured by connecting an information processing device 1, information processing devices 1a, 1b... using other companies' services, terminals 2a, 2b..., and terminals 3a, 3b... via a network 4 so that they can communicate with each other. Terminals 2a, 2b... are operated by service providers (or product sellers) 5a, 5b..., respectively, and terminals 3a, 3b... are operated by users who receive the services (or users who purchase the products) 6a, 6b..., respectively. Providers 5a, 5b... are persons who provide accommodation services at, for example, a hotel 7a and an inn 7b, respectively. Users 6a, 6b... are persons who receive the accommodation services provided at the hotel 7a and the inn 7b, respectively.
[0014] The information processing device 1 is, for example, a server-type information processing device for providing accommodation reservation intermediary services in a sales processing system, and operates in response to requests from terminals 2a, 2b..., terminals 3a, 3b..., and includes electronic components such as a CPU (Central Processing Unit) with functions for processing information within the main body, flash memory, etc. Although not shown, there may be an administrator or management company that manages the information processing device 1.
[0015] Although the information processing devices 1a, 1b... are different sales processing systems from the information processing device 1, they are server-type information processing devices for providing the same accommodation reservation intermediary service, operate in response to requests from terminals 2a, 2b... and terminals 3a, 3b..., and include electronic components such as a CPU and flash memory with functions for processing information within the device. As will be described later, product and service information managed by the information processing devices 1a, 1b... is shared with the information processing device 1 via an API (Application Programming Interface) or the like. Furthermore, through the API, the entire process from applying for and purchasing the product and service information managed by the information processing devices 1a, 1b... is carried out in an integrated manner.
[0016] Terminals 2a, 2b... (first terminals) and terminals 3a, 3b... (second terminals, third terminals) are information processing devices such as PCs (Personal Computers), smartphones, tablet terminals, smart watches, etc., and are equipped with electronic components such as a CPU and flash memory that have the function of processing information within the main body.
[0017] The network 4 is a communication network capable of high-speed communication, and is, for example, a wired or wireless communication network such as the Internet, an intranet, or a LAN (Local Area Network).
[0018] As an example, the information processing device 1 registers information about services provided at hotels 7a, inns 7b... in response to requests from terminals 2a, 2b... operated by providers 5a, 5b..., and also receives information about services provided at hotels 7a, inns 7b... managed by the information processing devices 1a, 1b... from information processing devices 1a, 1b... that offer services different from those provided by the information processing device 1, and provides the information so that it can be displayed on the display units of terminals 3a, 3b... operated by users 6a, 6b.... The users 6a, 6b... include paid members (first users) and free members (second users), and paid members are users who pay a membership fee to the operator of the accommodation reservation intermediary service provided by the sales processing system, and free members are users who do not pay a membership fee. As information regarding the prices of services provided at hotels 7a, inns 7b, etc., the providers 5a, 5b, etc. set the list price and a discount rate for selling at a discounted price as sales conditions (a commission, as described below, may be set instead of the discount rate). The information processing device 1 sells the services at the discounted price to paying members and at the list price to non-paying members, and the difference between the list price and the discount price is distributed as a commission to the operator of the sales processing system. Furthermore, if the sales conditions for the information shared by the information processing devices 1a, 1b, etc. as information providers are in different formats, the information processing device 1 displays and sells them in a consistent format. Furthermore, as an example, the information processing device 1 determines the display order of services based on the discount rate set by the providers 5a, 5b, etc., and displays services with higher discount rates on the display units of the terminals 3a, 3b, etc. operated by the users 6a, 6b, etc. However, the display order may be differentiated from other services by highlighting or other methods, or the priority may be changed in other ways (such as advertising display or advertising notification), or the display order may be determined based on factors other than the discount rate. Hereinafter, the configuration, operation, and other modifications will be described in detail in that order.
[0019] (Configuration of information processing device) FIG. 2 is a block diagram showing an example of the configuration of the information processing device 1 according to the embodiment.
[0020] The information processing device 1 comprises a control unit 10 which is composed of a CPU and the like and controls each part and executes various programs, a memory unit 11 which is composed of a storage medium such as a flash memory and stores information, and a communication unit 12 which communicates with the outside via a network 4.
[0021] The control unit 10 executes the sales processing program 110 described later to function as a user registration means 100, a seller / provider registration means 101, a product / service registration means 102 as a reception means, a sales conditions reception means 103 as a reception means, a sales conditions conversion means 103a, a product / service display processing means 104, a sales means 105, a market price confirmation means 106, etc.
[0022] The user registration means 100 accepts registration of information relating to the users 6a, 6b, . . . in response to a request from the terminals 3a, 3b, .
[0023] The seller / provider registration means 101 accepts registration of information regarding hotels 7a, inns 7b, etc. in response to requests from terminals 2a, 2b, etc. (providers (or product sellers) 5a, 5b, etc.) and stores it in the memory unit 11 as seller / provider information 112.
[0024] The product and service registration means 102 accepts registration of information about products and services in response to requests from the terminals 2a, 2b... (providers (or product exhibitors) 5a, 5b...), and stores the information in the storage unit 11 as product and service information 113. The product and service registration means 102 also accepts registration of information about products and services shared by the information processing devices 1a, 1b..., and stores the information in the storage unit 11 as product and service information 113a, 113b.... It is assumed that the product and service information 113a, 113b... includes sales condition information 114a, 114b....
[0025] The sales conditions receiving means 103 receives registration of information regarding the sales conditions of products and services in response to requests from terminals 2a, 2b, etc. (providers (or product exhibitors) 5a, 5b, etc.), and stores the information in the memory unit 11 as sales conditions information 114.
[0026] The sales condition conversion means 103a unifies the formats of the sales condition information 114a, 114b, etc. of the product / service information 113a, 113b, etc. when the format differs from that of the sales condition information 114. Details of the format will be described later.
[0027] In response to a request from terminal 3a, 3b... (user 6a, 6b...), product / service display processing means 104 processes and displays the contents of product / service information 113, 113a, 113b... on the display unit of terminal 3a, 3b... by referring to user information 111 of said user 6a, 6b... and sales condition information 114, 114a, 114b...
[0028] In response to a request from a terminal 3a, 3b... (user 6a, 6b...), the sales means 105 processes the sale of the product or service in the product or service information 113, 113a, 113b... by referring to the user information 111 of the user 6a, 6b... and the sales condition information 114, 114a, 114b...
[0029] The market price confirmation means 106 verifies the market price of the list price and discount rate of the product / service information 113 by comparing them with the list price and discount rate of the product / service information 113a, 113b, etc. Furthermore, the market price confirmation may refer to market prices in sales processing systems other than the product / service information 113a, 113b, etc. The market price confirmation means 106 confirms that the list price and discount rate of the product / service information 113 are not significantly different from the market price, and determines whether there is any fraud in the registered contents of the sales condition information 114.
[0030] The memory unit 11 stores a sales processing program 110 that causes the control unit 10 to operate as each of the above-mentioned means 100-106, user information 111, seller / provider information 112, product / service information 113, product / service information 113a, 113b..., sales condition information 114, sales condition information 114a, 114b..., market price information 115, etc.
[0031] FIG. 3 is a schematic diagram showing an example of the configuration of the user information 111. As shown in FIG.
[0032] The user information 111 includes a user ID for identifying the user, a user name, paid membership information indicating whether the user is a paid member, contact information of the user, a payment method, and other user details.
[0033] FIG. 4 is a schematic diagram showing an example of the configuration of the exhibitor / provider information 112.
[0034] Seller / provider information 112 includes seller details information indicating information such as a seller ID for identifying the seller, the seller name, the seller's contact information, facility information, and corporate information. Facility information includes, for example, the facility name, area, address, telephone number, fax number, email, age of building, year of renovation, number of rooms, capacity, longitude and latitude information, payment method, bank code, branch code, account information, and information related to social media. Corporate information includes, for example, the corporate name, corporate address, billing telephone number, billing fax number, and contact information.
[0035] FIG. 5 is a schematic diagram showing an example of the structure of the product / service information 113 and the sales conditions information 114. As shown in FIG.
[0036] Product and service information 113 includes detailed product information such as a product ID for identifying the product, product name, product list price, discount rate (a discount rate from the list price when sold to a paid member), room name for the product, course content, and other details. The other detailed information includes, for example, a facility introduction, reservation notes, image information about the facility, image information about the plan, room name, room capacity information, introduction of the plan, meal conditions, payment method, point information, cancellation fee information, closing information (reservation deadline), list price of the plan, sales price of the plan, discount rate for the plan, and option information for the plan. The list price and discount rate are treated as sales condition information 114. In addition, the discount rate indicates the rate at which a product is discounted from the list price when it is sold to a paid member, and the discounted price is allocated to the providers 5a, 5b, etc., whereas when a product is sold to a free member, it is sold at the list price and the discounted price is allocated to the providers 5a, 5b, etc., and the amount obtained by subtracting the discounted price from the list price is allocated to the operator of the accommodation reservation intermediary service as a commission, so the discount rate may be replaced with the amount of the commission.
[0037] The example in which the list price and discount rate are set as the sales condition information 114 as described above is the simplest, and the price corresponding to the discount rate may include the commission allocated to the operator of the accommodation reservation intermediary service and the discount amount actually deducted from the list price, or may further include other commissions and other discount amounts as long as they do not deviate from the spirit of the invention.
[0038] 6(a) and (b) are schematic diagrams showing an example of the structure of the product / service information 113a, 113b and the sales condition information 114a, 114b.
[0039] As shown in Figure 6(a), product and service information 113a has a product ID, product name, and product details, just like product and service information 113, but differs in that it also has a product wholesale price and a commission. The wholesale price and commission are treated as sales condition information 114a. The wholesale price indicates the price at which a product is sold to a paying member, and is allocated to providers 5a, 5b, etc. When a product is sold to a non-paying member, the product is sold at the wholesale price plus a commission, with the wholesale price being allocated to providers 5a, 5b, etc. and the commission being allocated to the operator of the accommodation reservation intermediary service.
[0040] As shown in FIG. 6(b), the product / service information 113b includes a product ID, a product name, a list price, a discount rate, and detailed product information, similar to the product / service information 113.
[0041] As shown in the sales condition information 114a and 114b, these items are not limited to a combination of wholesale price, commission, list price, and discount rate, but may also be a combination of wholesale price and list price, a combination of wholesale price and discount rate, list price, and commission, or other items (net price, gross price, etc.) and combinations that indicate equivalent prices may also be used.
[0042] Furthermore, the above-mentioned product and service information 113a, 113b (sales conditions information 114, 114a, 114b) has been described as mainly accommodation plan information, but it may also include information about the accommodation facilities and facility information about shared facilities, or may have other information separately.
[0043] (Operation of information processing device) Next, the operation of this embodiment will be explained by dividing it into (1) preparatory operation and (2) display and sales operation.
[0044] (1) Preparation (1-1) Company service registration First, the users 6a, 6b, etc. operate the terminals 3a, 3b, etc. to register user information in order to use the accommodation reservation intermediary service provided by the information processing device 1. The terminals 3a, 3b, etc. transmit a request to register user information to the information processing device 1.
[0045] Next, the user registration means 100 of the information processing device 1 accepts registration of information regarding the users 6a, 6b, etc. in response to a request from the terminals 3a, 3b, etc. (users 6a, 6b, etc.) and stores it in the memory unit 11 as user information 111 as shown in Figure 3.
[0046] The providers 5a, 5b, etc. operate the terminals 2a, 2b, etc. to register the information of the hotel 7a, the inn 7b, etc. so that it can be used by the users 6a, 6b, etc. The terminals 2a, 2b, etc. transmit a registration request for the information of the hotel 7a, the inn 7b, etc. to the information processing device 1.
[0047] Next, the seller / provider registration means 101 of the information processing device 1 accepts registration of information regarding the hotel 7a and the inn 7b in response to a request from the terminals 2a, 2b...5a, 5b... and stores it in the memory unit 11 as seller / provider information 112 as shown in Figure 4.
[0048] In addition, the providers 5a, 5b, etc. operate the terminals 2a, 2b, etc. to register information about services provided at the hotel 7a, inn 7b, etc. so that the information can be used by the users 6a, 6b, etc. The terminals 2a, 2b, etc. transmit a registration request for information about services provided at the hotel 7a, inn 7b, etc. to the information processing device 1.
[0049] Next, the product / service registration means 102 of the information processing device 1 accepts registration of information regarding products and services in response to a request from the terminals 2a, 2b, etc. (providers 5a, 5b, etc.) and stores it in the memory unit 11 as product / service information 113 as shown in Figure 5.
[0050] In addition, the providers 5a, 5b, etc. operate the terminals 2a, 2b, etc. to register the sales conditions for the services they provide at the hotel 7a, inn 7b, etc. so that they can be used by the users 6a, 6b, etc. The terminals 2a, 2b, etc. transmit a registration request for the sales conditions for the services they provide at the hotel 7a, inn 7b, etc. to the information processing device 1.
[0051] The sales conditions receiving means 103 receives registration of sales conditions for products and services in response to requests from the terminals 2a, 2b, etc. (providers 5a, 5b, etc.) and stores them in the memory unit 11 as sales conditions information 114 as shown in Figure 5.
[0052] (1-2) Registering with other companies' services Furthermore, providers 5a, 5b... operate terminals 2a, 2b... to register information about hotels 7a and inns 7b... so that they can be used by users 6a, 6b.... Terminals 2a, 2b... send registration requests for information about hotels 7a and inns 7b... to information processing devices 1a, 1b... that offer accommodation reservation intermediation services of other companies. Note that "other companies" refers to the existence of accommodation reservation intermediation services provided by information processing devices 1a, 1b... and the accommodation reservation intermediation service provided by information processing device 1, and generally these services are operated by different entities, but they do not necessarily have to be operated by different entities; the object of the present invention can be achieved even if they are operated by the same company.
[0053] In addition, the providers 5a, 5b, etc. operate the terminals 2a, 2b, etc. to register information about services provided at the hotel 7a, inn 7b, etc. so that it can be used by the users 6a, 6b, etc. The terminals 2a, 2b, etc. transmit registration requests for information about services provided at the hotel 7a, inn 7b, etc. to the information processing devices 1a, 1b, etc.
[0054] Next, the information processing devices 1a, 1b, . . . accept registration of information on products and services in response to a request from the terminals 2a, 2b, . . . (providers 5a, 5b, . . . ), and store it in the storage unit 11 as product and service information 113a, 113b.
[0055] The providers 5a, 5b, etc. operate the terminals 2a, 2b, etc. to register the sales conditions for the services they provide at the hotel 7a, the inn 7b, etc. so that they can be used by the users 6a, 6b, etc. The terminals 2a, 2b, etc. transmit a registration request for the sales conditions for the services they provide at the hotel 7a, the inn 7b, etc. to the information processing devices 1a, 1b, etc.
[0056] The information processing devices 1a, 1b, . . . accept registration of sales conditions for products and services in response to requests from the terminals 2a, 2b, . . . (providers 5a, 5b, . . . ), and store the same in the storage unit 11 as sales condition information 114a, 114b, .
[0057] (1-3) Acquiring information from other companies FIG. 8 is a flowchart for explaining the operation of the information processing device to acquire information about other companies.
[0058] Next, the product / service registration means 102 of the information processing device 1 communicates with the information processing devices 1a, 1b, etc., acquires information about the shared products and services from the information processing devices 1a, 1b, etc. (S1), accepts the registration, and stores it in the memory unit 11 as product / service information 113a, 113b, etc.
[0059] Furthermore, if the sales condition information 114a, 114b... of the product / service information 113a, 113b... is in a format different from that of the sales condition information 114 (S2; Yes), the sales condition conversion means 103a of the information processing device 1 unifies the formats (S3).
[0060] Specifically, when the sales condition information 114a is a combination of wholesale price and commission, rather than a combination of list price and discount rate, as in the product / service information 113a shown in Fig. 6(a), the sales condition conversion means 103a changes the wholesale price "12,000 yen" and commission "3,000 yen" to list price "15,000 yen" and discount rate "20%" to make the format consistent. Note that this change may be made using a calculation formula prepared in advance between each format, or may be calculated by analyzing the context.
[0061] Furthermore, if there are identical or presumably identical products and services between the product and service information 113 and the product and service information 113a, 113b, etc. (S4; Yes), the product and service registration means 102 lists plan information such as price, whether meals are included, meal details, check-in and check-out details, room type, room size, room number, plan name, bonus details, service details, number of guests, accommodation conditions (e.g., limited to residents of the prefecture), image details, product introduction text details, child rate information, cancellation policy, room facilities, smoking / non-smoking, payment terms, etc. (S5), and integrates product detail information with basic information (described below) (S6). Regarding the plan information, products and services that are identical or presumably identical are displayed in a list, as described below. Specifically, regarding basic information, for example, images of the hotel or inn's exterior and room interior, name, location, comments, reviews, evaluation points, etc., are merged, and missing items are supplemented with comprehensive items from other companies.
[0062] Furthermore, the market price confirmation means 106 of the information processing device 1 compares the list price and discount rate of the product / service information 113 with the list price and discount rate of the product / service information 113a, 113b, etc. to confirm the market price. Furthermore, the market price confirmation may refer to market prices in other sales processing systems other than the product / service information 113a, 113b, etc. The market price confirmation means 106 confirms that the list price and discount rate of the product / service information 113 are not significantly different from the market price and determines whether there is any fraud in the registered contents of the sales condition information 114. This is because if the list price is set higher than the list price of another accommodation brokerage service, the discount rate can be effectively increased without lowering the discounted price, thereby preventing intentional price manipulation by the providers 5a, 5b, etc. The market price confirmation means 106 may confirm only the list price, only the discounted price, or both, according to the policy of the accommodation brokerage service. However, confirming the list price effectively prevents the above-mentioned price manipulation. The price difference need only be within a predetermined range, and does not necessarily have to be the same. If a price is set that exceeds the predetermined range, the market price confirmation means 106 may display an alert on the price setting screen of the providers 5a, 5b, etc., may notify the administrator of the accommodation brokerage service, or may make the item unavailable for sale.
[0063] Next, based on the information registered in the above operation, the information processing device 1 displays and sells the contents of the services provided by the providers 5a, 5b... to the terminals 3a, 3b... operated by the users 6a, 6b.... The display and sales operations will be described in detail below.
[0064] (2) Display and sales operations First, the users 6a, 6b, etc. operate the terminals 3a, 3b, etc. to request the display of the service contents provided by the providers 5a, 5b, etc. The terminals 3a, 3b, etc. transmit the display request to the information processing device 1.
[0065] FIG. 9 is a flowchart for explaining the display and sales operation of the information processing device.
[0066] In response to a display request from the terminals 3a, 3b... (users 6a, 6b...), the product / service display processing means 104 of the information processing device 1 refers to the sales condition information 114 and processes the contents of the product / service information 113 to be displayed on the display units of the terminals 3a, 3b... in order of discount rate (S11). The following screen is displayed on the display units of the terminals 3a, 3b... Note that display modes other than the order of discount rate will be described later.
[0067] FIG. 7 is a schematic diagram showing an example of the configuration of a screen by display processing of an information processing device.
[0068] Display screen 104a is an example of a screen displayed on the display unit of terminal 3a, 3b, etc., and has a header 104a1, an accommodation tag 104a2 that displays accommodation reservation intermediation services, a tag 104a3 that displays other services, a search condition input field 104a4 for entering search conditions for accommodation reservation intermediation services, and a search result display field 104a5.
[0069] The search result display field 104a5 displays basic information 104a of the service information. 51 , 104a 55 and Plan Information 104a 52 ~104a 54 , 104a 56 , 104a 57 For example, the basic information 104a is displayed in order of discount rate for each plan. 51 , 104a 55 displays information such as the name, location, comments, reviews, and ratings of hotels and inns, as well as images of the exteriors and interiors of rooms, and plan information 104a 52 ~104a 54 , 104a 56 , 104a 57 The page displays the plan's discount rate, specific details, standard price, and paid membership price, which is the discounted price (discounted price), as well as a Details / Reservation button for checking details and making a reservation.
[0070] Plan Information 104a 52 ~104a 54are plans with the same content, and the plan of the service managed by the information processing device 1 and the plan of the service managed by the information processing devices 1a, 1b, . . . are written side by side. 56 , 104a 57 are plans with the same content, and the plan of the service managed by the information processing device 1 and the plan of the service managed by the information processing devices 1a, 1b, . . . are listed side by side. In FIG. 7, the plan information 104a 52 ~104a 54 The price is the same, but the plan information 104a 56 , 104a 57 The list prices are different, and in this case, the display mode is such that plans with the same content are sorted by discount rate, but they may also be sorted by price, rating (word of mouth), discount amount, number of reservations, distance, room size, number of word of mouth, rating level, etc., or by a combination of these items.If the discount rates are the same, the plan for the service managed by the information processing device 1 may be displayed preferentially.
[0071] In addition, the product / service display processing means 104 may, for example, display products in order of discount rate by default, but if the user 6a, 6b, etc. selects another sorting order (price order, new arrival order, alphabetical order, area order, distance order (from the user), etc.), the products / services display processing means 104 may sort and display products in that order, or may display products in order of discount rate as the second priority sorting method among the sorting orders.
[0072] The product / service display processing means 104 may refer to the user information 111 of the users 6a, 6b, etc., and display the regular price to free members and only the discounted price to paid members. In the case where the discounted price is also displayed to free members, when a free member operates the device in order to purchase at the discounted price, a registration screen for paid members may be displayed.
[0073] Next, the users 6a, 6b, etc. select a desired service from the services provided by the providers 5a, 5b, etc. as shown in Figure 6, and operate the terminals 3a, 3b, etc. to request the purchase of the service. The terminals 3a, 3b, etc. transmit the purchase request to the information processing device 1.
[0074] The sales means 105 of the information processing device 1 first refers to the user information 111 of the user 6a, 6b, etc. in order to process the sale of the product or service in the product or service information 113 in response to a request from the terminal 3a, 3b, etc. (user 6a, 6b, etc.) (S12).
[0075] If the user 6a, 6b... is a paid member (S13; Yes), the sales means 105 processes the sale at a discounted price (S14). Specifically, the sales means 105 performs operations such as settling the transaction, receiving the discounted price from the user 6a, 6b..., and transmitting a reservation request to the provider 5a, 5b....
[0076] Next, the sales means 105 distributes the discounted price amount received from the users 6a, 6b, . . . through the sales process to the providers 5a, 5b, .
[0077] Furthermore, if the user 6a, 6b, . . . is not a paying member (if the user is a free member) (S3; No), the sales means 105 processes the sale at the regular price (S16).
[0078] Next, the sales means 105 deducts the discount price from the list price received from the users 6a, 6b, etc. through the sales process as an operation fee (S17), and distributes the discount price amount to the providers 5a, 5b, etc. (S15).
[0079] (Effects of the embodiment) According to the above-described embodiment, input of the list price and discount rate of a service is accepted from providers 5a, 5b..., and services are displayed and presented to users 6a, 6b... in the order of the discount rate, and services are sold at a discounted price to paying members and at the list price to free members, with the difference between the list price and the discount price serving as a commission for the management. This allows the display order of products to be determined in a way that reflects the intentions of providers and sellers, i.e., the list price and the actual sales price, and prevents competition based solely on sales price, where the display order is determined by sales price, thereby promoting appropriate price competition. Furthermore, because the services are displayed in order of discount rate, they can be presented to users 6a, 6b... in order of relative value.
[0080] Furthermore, not only the product and service information 113 managed by the information processing device 1 but also the product and service information 113a, 113b... managed by the information processing devices 1a, 1b... is acquired, and if the format of the sales conditions differs, the product and service information 113, 113a, 113b... is converted into a similar format and displayed. This allows users 6a, 6b... to not only view the product and service information 113, 113a, 113b... in a longitudinal manner, but also to grasp information such as the list price and discount rate of each, making it easy for users 6a, 6b... to compare and consider multiple plans with the same content. Furthermore, reservations can be made without going to the website of each accommodation reservation intermediary service, improving convenience for users 6a, 6b...
[0081] Also, when offering prices at wholesale prices, listing both the wholesale price and the list price, which includes the commission, allows users to compare both the wholesale price and the list price. Also, when offering prices at list prices, listing both the wholesale price, which includes the commission, allows users to compare both the list price and the wholesale price.
[0082] Furthermore, the market price confirmation means 106 acquires the market price of the same product / service in other accommodation brokerage services for the product / service in the product / service information 113, and checks whether there is a large difference between the list price and the discounted price in the sales condition information 114. This makes it possible to prevent intentional price manipulation by the providers 5a, 5b, etc., and to prevent acts such as setting the list price higher than the list price in other accommodation brokerage services, thereby substantially increasing the discount rate without lowering the discounted price.
[0083] [Other embodiments] The present invention is not limited to the above-described embodiment, and various modifications are possible without departing from the spirit of the present invention.
[0084] For example, while the above examples have been given with regard to reservations for hotels and inns, reservations for private lodgings, workcations, campsites, glamping, etc. are also acceptable. While an accommodation brokerage service has been given as an example, the service may also be a rental car brokerage service, a tour brokerage service, an airline ticket sales service, or an EC (Electronic Commerce) site that sells goods. Furthermore, sales of goods are not limited to physical goods and may include sales of electronic media such as videos and e-books, and services may include services such as utility bills, rent, employee benefit services, and information distribution services.
[0085] In the above embodiment, an example was shown in which the difference between the list price and the discounted price was used as a commission only when a sale was made to a free member, but the commission may be received from a paid member, or the commission may be deducted from the discounted price and distributed to the providers 5a, 5b, etc., and this can be determined according to the policy of the accommodation intermediary service. In addition, when a sale is made to a free member, it is not necessary for the entire difference between the list price and the discounted price to be used as a commission, and a portion may be distributed to the providers 5a, 5b, etc., or returned to the users 6a, 6b, etc.
[0086] Furthermore, the first user is not limited to a person who pays a membership fee as a paid member, but may also be a person who views advertisements presented by the accommodation reservation intermediary service in exchange for paying a membership fee. In this case, for example, advertising fees paid by advertisers are applied to the membership fee. Furthermore, instead of viewing advertisements, the user may be required to use, for example, a credit card or another payment system. In this case, fees paid by a credit card issuer or payment system operator are applied to the membership fee. Even for other services, if the first user receives payment from another company for using the service, this system can be similarly used. Furthermore, even if no payment is received from another company, if the first user provides some service to the operator of the accommodation reservation intermediary service, the same functionality as that of the paid member may be provided. Furthermore, the second user is not limited to a person who does not pay a membership fee at all, but may also be a person who pays a lower membership fee than the first user, or may use a service that is differentiated from the other services used by the first user, as described above.
[0087] Furthermore, in the above embodiment, the display mode of the product / service information 113, 113a, 113b... has been described as being prioritized when the discount rate is high. However, other modes may be used, such as the following. For example, the display mode may be such that the service information is highlighted on the website of the accommodation reservation intermediary service according to the discount rate (for example, by enclosing the service information or by adding an icon). Furthermore, the website of the accommodation reservation intermediary service may provide advertising space or display advertisements preferentially according to the discount rate (display mode of advertising information). Furthermore, the frequency of email newsletter distribution may be increased according to the discount rate. Furthermore, the advertising mode may be such that the number of posts and advertisements on SNS (Social Networking Sites) is increased according to the discount rate. Furthermore, the advertising mode may be such that advertising is strengthened according to the discount rate (for example, if the discount rate is high, the service information may be advertised on digital signage other than the website). Furthermore, sales support fees may be provided to providers, exhibitors, other companies' services, OTAs (Online Travel Agents), and wholesalers according to the discount rate (a predetermined support fee may be provided according to the discount rate).
[0088] In the above embodiment, the functions of the means 100 to 106 of the control unit 10 are realized by a program, but all or part of the means may be realized by hardware such as an ASIC. The program used in the above embodiment may also be provided by storing it on a recording medium such as a CD-ROM. The steps described in the above embodiment may be replaced, deleted, or added without departing from the spirit and scope of the present invention.
[0089] In order to achieve the above object, another aspect of the present invention provides the following sales processing program, information processing device, and sales processing system.
[0090] [1] Computer, A receiving means for receiving input of list prices and discount rates or fees for a plurality of services or products from exhibitors or providers; A sales processing program that functions as a display processing means that displays the multiple services or products to a first user at a discounted sales price based on the discount rate or at a sales price obtained by deducting the commission from the list price, and displays the multiple services or products to a second user at the list price. [2] The sales processing program according to [1], wherein the display processing means displays the plurality of services or products in the order of the discount rate or the commission. [3] A sales processing program as described in [1] or [2], which sells the plurality of services or products to the first user at the discounted sales price or the sales price minus the commission, and sells the plurality of services or products to the second user at the list price, and when sold to the second user at the list price, further functions as a sales means for collecting the amount obtained by deducting the discounted sales price from the list price or the commission. [4] The sales processing program according to [3], wherein the sales means collects a membership fee from the first user. [5] The sales processing program according to [3], wherein the sales means allows the first user to view the advertisement. [6] The sales processing program described in [1] or [2], wherein the display processing means displays the discounted prices of the plurality of services or products to the second user along with the list prices in the order of discount rate or commission. [7] The sales processing program according to any one of [1] to [3] above, further functioning as a confirmation means for acquiring the price at which the service or product is sold in another sales processing system and confirming that the difference between the list price and the selling price is within a predetermined value. Rum. [8] A receiving means for receiving input of the list prices and discount rates or fees of multiple services or products by an exhibitor or provider; An information processing device having a display processing means that displays the discounted sales prices of the multiple services or products to a first user in the order of discount rate or commission, and displays the list prices of the multiple services or products to a second user in the order of discount rate or commission. [9] A first terminal operated by a seller or provider of a service or product; a second terminal operated by a first user; a third terminal operated by a second user; A sales processing system comprising an information processing device having: an accepting means for accepting input of list prices and discount rates or fees for a plurality of services or products from the first terminal; and a display processing means for displaying the discounted sales prices of the plurality of services or products in the order of discount rates or fees on the second terminal, and displaying the list prices of the plurality of services or products in the order of discount rates or fees on the third terminal. [Explanation of symbols]
[0091] 1, 1a, 1b: information processing device 2a, 2b: Terminal 3a, 3b: Terminal 4: Network 5a, 5b: Provider 6a, 6b: User 7a: Hotel 7b: Inn 10: Control section 11: Storage section 12: Communications Department 100: User registration method 101: Seller / provider registration method 102: Product and service registration method 103: Sales terms acceptance means 103a: Sales condition conversion means 104: Product and service display processing means 105: Sales methods 106: Market price confirmation method 110: Sales Processing Program 111: User information 112: Provider information 113: Product and service information 113a, 113b: Service information (other companies) 114: Sales conditions information 114a, 114b: Sales conditions information (other companies) 115: Market Information
Claims
1. Computer, a conversion means for converting the sales condition information of the product / service information received from a plurality of information providers into a single format when the sales condition information has different formats for at least two combinations of wholesale price, list price, discount rate, and other values equivalent thereto; A sales processing program that functions as a display processing means for displaying the price of the product / service information to a first user at the wholesale price or a price equivalent to the wholesale price in one format of the sales condition information, and for displaying the list price or a price equivalent to the list price in one format of the sales condition information to a second user.
2. 2. The sales processing program according to claim 1, wherein the display processing means changes the display format of the plurality of pieces of product / service information in accordance with a value corresponding to a discount rate in the one format.
3. 2. The sales processing program according to claim 1, wherein the display processing means changes a display format of information relating to advertisements of exhibitors or providers of the plurality of product and service information in accordance with a value corresponding to a discount rate in the one format.
4. 2. The sales processing program according to claim 1, wherein the display processing means changes the advertising style of the exhibitors or providers of the plurality of product and service information items in accordance with a value corresponding to a discount rate in the one style.
5. 2. The sales processing program according to claim 1, wherein the display processing means displays information indicating the content of the same product or service from among the plurality of product / service information in an integrated manner.
6. The sales processing program of claim 1, wherein the display processing means displays the wholesale price or a price equivalent to the wholesale price in one format of the sales condition information to the second user, and then, upon accepting a purchase application from the second user, displays the list price or a price equivalent to the list price in one format to the second user, or the list price or a price equivalent to the list price and the wholesale price or a price equivalent to the wholesale price.
7. Regarding product and service information received from multiple information providers, when there is sales condition information that defines the sales conditions of said product and service information and the information has different formats for at least two combinations of wholesale price, list price, discount rate, and other values equivalent thereto, a conversion means for converting said sales condition information of different formats into a single format; An information processing device having a display processing means for displaying the price of the product / service information to a first user at the wholesale price or a price equivalent to the wholesale price in one format of the sales condition information, and for displaying the price of the list price or a price equivalent to the list price in one format of the sales condition information to a second user.
8. a first terminal operated by a seller or provider of a product or service; a second terminal operated by a first user; a third terminal operated by a second user; A sales processing system comprising an information processing device having a conversion means for converting the different formats of sales condition information into one format when, for product / service information received from a plurality of first terminals, there is sales condition information defining the sales conditions of the product / service information that has different formats for at least two combinations of wholesale price, list price, discount rate, and other values equivalent thereto, and a display processing means for displaying the price of the content of the product / service information to a first user as the wholesale price or a price equivalent to the wholesale price in the one format of the sales condition information, and for displaying the price of the one format of the sales condition information to a second user as the list price or a price equivalent to the list price.