Moving-out time charge management device, moving-out time charge management method, and moving-out time charge management program

Abstract

To provide a moving-out time charge management device, a moving-out time charge management method and a moving-out time charge management program capable of preventing omission in charge in settling payment because charge contents that occur when pre-registered moving-out is performed can be called in payment processing during moving-out by preliminarily registering the charge contents that occur during moving-out in a contract before a tenant of a rental property makes an application for cancellation.SOLUTION: Moving-out time charge determination data about charge during moving-out which is preliminarily determined for a rental property is registered at a predetermined time point before cancellation registration, and moving-out charge data to a tenant is created on the basis of contract data including the moving-out time charge determination data during the cancellation registration.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an exit billing management device, an exit billing management method, and an exit billing management program. [Background technology]

[0002] Patent Document 1 discloses a configuration in which a request for restoration costs when moving out of rental housing such as company housing is set in advance at the time of signing a contract. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2020-24664 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, the invention described in the above Patent Document 1 had an issue in that costs other than restoration costs, such as cleaning fees and key exchange fees, which are determined at the time of the contract and are to be charged at the time of moving out, may not be recorded when the contract period is extended.

[0005] The present invention has been made in consideration of the above problems, and aims to provide a move-out billing management device, a move-out billing management method, and a move-out billing management program that can prevent missed bills at the time of settlement by registering the billing details that will occur when a tenant moves out in advance in the contract before the tenant requests to terminate the contract, and then calling up the pre-registered billing details that will occur when a tenant moves out that have been registered in advance in the settlement process at the time of move-out. [Means for solving the problem]

[0006] In order to solve the above-mentioned problems and achieve the object, the move-out billing management device of the present invention is a move-out billing management device equipped with a memory unit and a control unit, wherein the memory unit comprises a rental property storage means for storing contract data of a rental property, and the control unit comprises a billing confirmation registration means for registering move-out billing confirmation data for a move-out billing that has been pre-determined for the rental property into the contract data at a predetermined point in time before cancellation registration, and a move-out billing creation means for creating move-out billing data for the tenant based on the contract data including the move-out billing confirmation data at the time of cancellation registration.

[0007] In the move-out billing management device according to the present invention, the predetermined time before the cancellation registration is the time of contract conclusion.

[0008] In addition, in the exit billing management device of the present invention, the billing confirmation registration means is characterized in that when an exit billing amount for an exit billing item is entered into the contract input screen at the time of concluding the contract, the exit billing confirmation data setting the exit billing amount is registered in the contract data.

[0009] In addition, in the move-out billing management device of the present invention, the control unit is characterized by further comprising a contract creation means for creating contract data based on the contract data including the move-out billing confirmation data.

[0010] In addition, in the move-out billing management device of the present invention, the contract data includes contract rent data for the rental property which sets a monthly rental fee, and the move-out billing creation means creates the move-out billing data which sets the monthly rental fee and the move-out billing amount for the cancellation month based on the contract data including the move-out billing confirmation data when a cancellation date is entered into the cancellation registration screen at the time of the cancellation registration.

[0011] Furthermore, in the move-out billing management device of the present invention, the move-out billing creation means is characterized in that when the cancellation date and the restoration claim amount for the restoration claim item are input into the cancellation registration screen at the time of cancellation registration, it creates the move-out billing data setting the monthly rental fee for the cancellation month, the move-out billing amount and the restoration claim amount based on the contract data including the move-out billing confirmation data.

[0012] Furthermore, in the move-out claim management device of the present invention, the memory unit further comprises a claim item storage means for storing a claim item master in which the restoration claim item is set, and the move-out claim creation means is further characterized in that it displays the cancellation registration screen including a cancellation date input area and an amount input area for the restoration claim item based on the claim item master.

[0013] Furthermore, in the move-out billing management device of the present invention, the contract rent data further includes a deposit amount, and the move-out billing creation means creates the move-out billing data based on the contract data including the move-out billing confirmation data, when the cancellation date is entered into the cancellation registration screen at the time of cancellation registration, and includes the monthly rental fee for the cancellation month and the move-out billing amount, as well as an offset amount which is a negative billing amount corresponding to the deposit amount.

[0014] In addition, in the exit billing management device of the present invention, the exit billing creation means is further characterized in that it calculates an exit settlement amount based on the exit billing data and displays the cancellation registration screen including an exit settlement amount display area.

[0015] In addition, the move-out billing management method of the present invention is a move-out billing management method to be executed by an move-out billing management device having a memory unit and a control unit, the memory unit having a rental property storage means for storing contract data for a rental property, and is characterized in that it includes a billing confirmation registration step executed by the control unit, at a predetermined time before cancellation registration, registering move-out billing confirmation data for a move-out billing that has been previously confirmed for the rental property into the contract data, and a move-out billing creation step, at the time of cancellation registration, creating move-out billing data for the tenant based on the contract data including the move-out billing confirmation data.

[0016] In addition, the move-out billing management program of the present invention is a move-out billing management program to be executed by an move-out billing management device having a memory unit and a control unit, the memory unit having a rental property storage means for storing contract data for a rental property, and the control unit is characterized in that it executes a billing confirmation registration step of registering move-out billing confirmation data for a move-out bill that has been pre-determined for the rental property in the contract data at a predetermined time before cancellation registration, and a move-out billing creation step of creating move-out billing data for the tenant based on the contract data including the move-out billing confirmation data at the time of cancellation registration. Effect of the Invention

[0017] The present invention has the effect of allowing the advance registration of billings that are confirmed to occur when a tenant moves out at the time of contract in rental housing management. In addition, the present invention has the effect of preventing missed billings at the time of settlement by registering billing data that will occur when a tenant moves out at the time of contract conclusion in advance and retrieving the preregistered data during settlement processing. In addition, the present invention has the effect of improving the efficiency of settlement work at the time of move-out and preventing missed collection of expenses that should have been billed. [Brief description of the drawings]

[0018] [Figure 1]FIG. 1 is a block diagram showing an example of the configuration of a departure billing management device in this embodiment. [Diagram 2] FIG. 2 is a flowchart showing an example of the process of the exit billing management device in this embodiment. [Diagram 3] FIG. 3 is a flow diagram showing an example of the move-out billing management process in this embodiment. [Figure 4] FIG. 4 is a flow diagram showing an example of the move-out billing management process in this embodiment. [Diagram 5] FIG. 5 is a flow diagram showing an example of the move-out billing management process in this embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0019] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described in detail with reference to the drawings. However, the present invention is not limited to the embodiment.

[0020] [1. Overview] First, an overview of the present invention will be described.

[0021] In the past, rental housing systems had bills that occurred at the time of signing the contract, bills that occurred monthly, and bills that occurred when the tenant moved out, but the time of moving out was not usually decided in advance, except for fixed-term contracts, so bills at the time of moving out were generally registered when the tenant decided to move out. For example, in the past, rental management work included a task called moving-out settlement, which settles the deposit etc. deposited at the time of signing the contract with the expenses that occur at the time of moving out. In this task, for expenses that were decided to be billed at the time of moving out at the time of signing the contract, as the time of moving out was unknown at the time of signing the contract, it was necessary to record the bills agreed upon at the time of signing the contract as soon as the tenant decided to move out. Therefore, in the past, if the period between signing the contract and moving out was long, there was a risk of missing the registration of bills at the time of moving out. In addition, in the past, if the items and amounts of bills at the time of moving out were specified in the documents exchanged at the time of signing the contract, they had to be managed separately from the contract.

[0022] Therefore, in this embodiment, focusing on the fact that it is determined at the time of concluding the contract that a billing will occur at the time of moving out, a system is provided in which the details of the billing at the time of moving out are registered when the contract is registered, and when the contract is terminated, the billing data can be created by referring to the details of the billing at the time of moving out contained in the contract data.

[0023] [2. Configuration] An example of the configuration of the exit billing management device 100 according to this embodiment will be described with reference to Fig. 1. Fig. 1 is a block diagram showing an example of the configuration of the exit billing management device 100 according to this embodiment.

[0024] As shown in Fig. 1, the move-out claim management device 100 is a commercially available desktop personal computer. The move-out claim management device 100 is not limited to a stationary information processing device such as a desktop personal computer, but may be a portable information processing device such as a commercially available notebook personal computer, a PDA (Personal Digital Assistant), a smartphone, or a tablet personal computer.

[0025] The exit billing management device 100 includes a control unit 102, a communication interface unit 104, a storage unit 106, and an input / output interface unit 108. Each unit included in the exit billing management device 100 is connected to each other so as to be able to communicate with each other via an arbitrary communication path.

[0026] The communication interface unit 104 communicably connects the exit billing management device 100 to the network 300 via a communication device such as a router and a wired or wireless communication line such as a dedicated line. The communication interface unit 104 has a function of communicating data with other devices via a communication line. Here, the network 300 has a function of connecting the exit billing management device 100 and the server 200 to each other so that they can communicate with each other, and is, for example, the Internet or a LAN (Local Area Network).

[0027] The storage unit 106 stores various databases, tables, files, and the like. The storage unit 106 records computer programs for cooperating with an OS (Operating System) to give instructions to a CPU (Central Processing Unit) to perform various processes. For example, memory devices such as RAM (Random Access Memory) and ROM (Read Only Memory), fixed disk devices such as hard disks, flexible disks, and optical disks can be used as the storage unit 106. The storage unit 106 includes a rental property database 106a and a billing item master 106b.

[0028] The rental property database 106a stores rental property data. Here, the rental property database 106a may store contract data of rental properties. Here, the contract data may include contract rent data of rental properties in which a monthly rental fee is set. Here, the contract rent data may include a deposit amount. The contract data may include basic contract data for the rental property, and / or finalized billing data for billing at the time of moving out that is previously determined for the rental property. The rental property data may include contract data for the rental property. The rental property data may include billing data (e.g., billing data at the time of contract, billing data at the time of renewal, monthly billing data, and / or billing data at the time of moving out, etc.). Here, the basic contract data may include a contract identifier (e.g., contract number, etc.), a property identifier (e.g., property name, etc.), a room number of the rental property, a contractor and / or a contract date, etc. are set. The contract rent data may include a contract identifier (e.g., contract number, etc.), a billing item identifier (e.g., billing item name, etc.), an item attribute, and / or an amount are set. The billing confirmation data at the time of departure may include a contract identifier (e.g., contract number, etc.), a billing item identifier (e.g., billing item name, etc.), item attribute, and / or amount (e.g., billing amount, etc.). The billing data may include a billing identifier (e.g., billing number, etc.), billing month, a contract identifier (e.g., contract number, etc.), a billing item identifier (e.g., billing item name, etc.), and / or amount (e.g., billing amount, etc.).

[0029] The billing item master 106b is a master in which billing items are set. Here, the billing item master 106b may be set with a restoration billing item. Here, the billing item master 106b may be set with a billing item identifier (e.g., billing item name, etc.), item attribute, and / or billing attribute, etc.

[0030] An input device 112 and an output device 114 are connected to the input / output interface unit 108. The output device 114 may be a monitor (including a touch panel), a speaker, or a printer. The input device 112 may be a keyboard, a mouse, a microphone, or a monitor that cooperates with a mouse to realize a pointing device function. In the following, the output device 114 may be referred to as the monitor 114 or the printer 114, and the input device 112 may be referred to as the keyboard 112 or the mouse 112.

[0031] The control unit 102 is a CPU or the like that comprehensively controls the move-out billing management device 100. The control unit 102 has an internal memory for storing control programs such as an OS, programs that define various processing procedures, and required data, and executes various information processing based on these stored programs. The control unit 102 conceptually includes a contract acquisition unit 102a, a billing confirmation registration unit 102b, a contract creation unit 102c, and a move-out billing creation unit 102d.

[0032] The contract acquisition unit 102a acquires contract data for a rental property. The contract acquisition unit 102a may register the contract data in the rental property database 106a.

[0033] The billing confirmation registration unit 102b registers move-out billing confirmation data for a move-out billing that has been determined in advance for a rental property in the contract data. Here, the billing confirmation registration unit 102b may register move-out billing confirmation data for a move-out billing that has been determined in advance for a rental property in the contract data at a predetermined time before the cancellation registration. Here, the predetermined time before the cancellation registration may be the time of contract conclusion. Furthermore, when a move-out billing amount for a move-out billing item is entered into the contract input screen at the time of contract conclusion, the billing confirmation registration unit 102b may register move-out billing confirmation data setting the move-out billing amount in the contract data.

[0034] The contract creation unit 102c creates contract data. Here, the contract creation unit 102c may create the contract data based on the contract data including the move-out billing confirmation data. The contract creation unit 102c may also register the contract data in the rental property database 106a. The contract creation unit 102c may cause the output device 114 to print out the contract based on the contract data.

[0035] The move-out billing creation unit 102d creates move-out billing data for the tenant. Here, the move-out billing creation unit 102d may create move-out billing data for the tenant based on the contract data including the move-out billing confirmation data at the time of cancellation registration. Also, when a cancellation date is input on the cancellation registration screen at the time of cancellation registration, the move-out billing creation unit 102d may create move-out billing data in which the monthly rental fee for the cancellation month and the move-out billing amount are set based on the contract data including the move-out billing confirmation data. Also, when a cancellation date and a restoration billing amount for the restoration billing item are input on the cancellation registration screen at the time of cancellation registration, the move-out billing creation unit 102d may create move-out billing data in which the monthly rental fee for the cancellation month, the move-out billing amount, and the restoration billing amount are set based on the contract data including the move-out billing confirmation data. The move-out billing preparation unit 102d may also display a cancellation registration screen including a cancellation date input area and an amount input area for the restoration billing item based on the billing item master 106b. When a cancellation date is input to the cancellation registration screen at the time of cancellation registration, the move-out billing preparation unit 102d may also create move-out billing data that sets the monthly rental fee for the cancellation month and the move-out billing amount, and an offset amount that is a minus billing amount corresponding to the deposit amount, based on the contract data including the move-out billing confirmation data. The move-out billing preparation unit 102d may also calculate the move-out settlement amount based on the move-out billing data and display a move-out registration screen including a move-out settlement amount display area. The move-out billing preparation unit 102d may also register the move-out billing data in the rental property database 106a.

[0036] [3. Specific Examples] A specific example of this embodiment will be described with reference to FIGS.

[0037] [Move-out claim management processing] Here, an example of the exit billing management process in this embodiment will be described with reference to Fig. 2. Fig. 2 is a flowchart showing an example of the process of the exit billing management device 100 in this embodiment.

[0038] As shown in FIG. 2, when a user inputs a property identifier, room number, contractor identifier, tenant identifier, contract date, monthly billing amount for monthly billing items and / or contract-time billing amount for contract-time billing items into the contract input screen via the input device 112 at the time of concluding a contract, the contract acquisition unit 102a acquires contract data including basic contract data and contract rent data and registers the contract data in the rental property database 106a (step SA-1).

[0039] Then, when the user inputs a move-out billing amount for the move-out billing item into the contract input screen via the input device 112 at a specified time before the cancellation registration, the billing confirmation registration unit 102b registers the move-out billing confirmation data setting the move-out billing amount in the contract data stored in the rental property database 106a (step SA-2).

[0040] Then, the contract preparation unit 102c prepares contract data based on the contract data including the move-out billing confirmation data stored in the rental property database 106a (step SA-3).

[0041] Then, the move-out claim preparation unit 102d judges whether or not the user has input a cancellation date on the cancellation registration screen via the input device 112 (step SA-4).

[0042] If the exit billing creation unit 102d determines that the cancellation date has not been entered on the cancellation registration screen (step SA-4: No), it waits for a predetermined time (for example, until it receives a signal to start the cancellation registration screen) and transitions the process to step SA-4.

[0043] On the other hand, if the moving-out claim preparation unit 102d determines that the cancellation date has been input on the cancellation registration screen (step SA-4: Yes), it shifts the process to step SA-5.

[0044] Then, the move-out billing creation unit 102d creates move-out billing data that sets the monthly rental fee for the cancellation month and the move-out billing amount based on the contract data including the move-out billing confirmation data stored in the rental property database 106a (step SA-5).

[0045] Then, the move-out billing preparation unit 102d calculates the move-out settlement amount based on the move-out billing data, and displays the cancellation registration screen including the move-out settlement amount display area on the output device 114 (step SA-6), thereby completing the process.

[0046] Here, an example of the exit claim management process in this embodiment will be described with reference to Fig. 3 to Fig. 5. Fig. 3 to Fig. 5 are flow charts showing an example of the exit claim management process in this embodiment.

[0047] As shown in FIG. 3, in this embodiment, the contract details are registered by the user inputting the contract, and the details of the bill at the time of moving out are also registered.

[0048] Then, as shown in FIG. 4, in this embodiment, contract-time billing data for the lessee is created from the contents registered by contract input, and contract documents are printed out.

[0049] As shown in Figure 5, in this embodiment, when a contract holder requests termination, the unpaid data as of the termination date is referenced, the final billing data at the time of departure registered at the time of contract registration is referenced, and billing data for restoration costs and the like entered at the time of departure is also registered, and settlement processing for these bills is carried out.

[0050] [4. Other embodiments] The present invention may be embodied in various different embodiments other than those described above within the scope of the technical concept set forth in the claims.

[0051] For example, among the processes described in the embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically using known methods.

[0052] In addition, the processing procedures, control procedures, specific names, information including parameters such as registered data and search conditions for each process, screen examples, and database configurations shown in this specification and drawings may be changed as desired unless otherwise specified.

[0053] Moreover, with regard to the exit billing management device 100, the components shown in the figures are merely conceptual functional elements, and the device does not necessarily have to be physically configured as shown in the figures.

[0054] For example, the processing functions of the exit billing management device 100, particularly the processing functions performed by the control unit 102, may be realized in whole or in part by a CPU and a program interpreted and executed by the CPU, or may be realized as hardware using wired logic. The program is recorded in a non-transient computer-readable recording medium that includes programmed instructions for causing the information processing device to execute the processes described in this embodiment, and is mechanically read by the exit billing management device 100 as necessary. That is, a computer program for giving instructions to the CPU in cooperation with the OS and performing various processes is recorded in a storage unit such as a ROM or HDD (Hard Disk Drive). This computer program is executed by being loaded into a RAM, and cooperates with the CPU to form a control unit.

[0055] In addition, this computer program may be stored in an application program server connected to the exit billing management device 100 via any network, and it is also possible to download all or part of it as necessary.

[0056] In addition, the program for executing the process described in this embodiment may be stored in a non-transient computer-readable recording medium, or may be configured as a program product. Here, the "recording medium" includes any "portable physical medium" such as a memory card, a Universal Serial Bus (USB) memory, a Secure Digital (SD) card, a flexible disk, a magneto-optical disk, a ROM, an Erasable Programmable Read Only Memory (EPROM), an Electrically Erasable and Programmable Read Only Memory (EEPROM (registered trademark)), a Compact Disk Read Only Memory (CD-ROM), a Magneto-Optical disk (MO), a Digital Versatile Disk (DVD), and a Blu-ray (registered trademark) Disc.

[0057] Moreover, a "program" is a data processing method written in any language or description method, and may be in any form, such as source code or binary code. Note that a "program" is not necessarily limited to a single configuration, but also includes a configuration that is distributed as a plurality of modules or libraries, and a program that achieves its function by cooperating with a separate program, such as an OS. Note that the specific configuration and reading procedure for reading a recording medium in each device shown in this embodiment, as well as the installation procedure after reading, may use well-known configurations and procedures.

[0058] The various databases etc. stored in the memory unit 106 are storage means such as memory devices such as RAM and ROM, fixed disk devices such as hard disks, flexible disks, and optical disks, and store various programs, tables, databases, and web page files etc. used for various processes and providing websites.

[0059] The exit billing management device 100 may be configured as an information processing device such as a known personal computer or a workstation, or may be configured as the information processing device to which any peripheral device is connected. The exit billing management device 100 may be realized by implementing software (including programs or data, etc.) that causes the device to realize the processing described in this embodiment.

[0060] Furthermore, the specific form of distribution and integration of the devices is not limited to that shown in the drawings, and all or part of them can be functionally or physically distributed and integrated in any unit according to various additions or functional loads. In other words, the above-mentioned embodiments can be implemented in any combination, or the embodiments can be implemented selectively. [Industrial Applicability]

[0061] The present invention is useful in the real estate industry, where rental management is carried out. [Explanation of symbols]

[0062] 100 Billing management device when moving out 102 Control section 102a Contract Acquisition Department 102b Claims Confirmation Registration Section 102c Contract Drafting Department 102d Departure Claim Preparation Department 104 Communication interface section 106 Storage section 106a Rental property database 106b Billing item master 108 Input / Output Interface Section 112 Input Devices 114 Output Device 200 Servers 300 Network

Claims

1. A departure claim management device having a memory unit and a control unit, The storage unit is a rental property storage means for storing contract data for the rental property, including contract rent data for the rental property in which a monthly rental fee and a deposit amount are set; Equipped with The control unit is a billing confirmation registration means for registering, at a predetermined time before the cancellation registration, move-out billing confirmation data that sets a move-out billing amount for a move-out billing item with respect to a move-out billing that has been previously determined for the rental property, into the contract data; a move-out billing creation means for creating move-out billing data for the tenant when the contract is terminated, the move-out billing data including the monthly rental fee for the termination month, the move-out billing amount, and an offset amount which is a negative billing amount corresponding to the deposit, based on the contract data including the move-out billing confirmation data; A departure claim management device comprising:

2. The specified time before the cancellation registration is:

2. The device for managing claims at the time of departure according to claim 1, characterized in that the claim is filed at the time of contract conclusion.

3. The billing confirmation registration means includes: The exit billing management device according to claim 2, characterized in that when the exit billing amount for the exit billing item is entered into the contract input screen at the time of concluding the contract, the exit billing confirmation data setting the exit billing amount is registered in the contract data.

4. The control unit is A contract creation means for creating contract data based on the contract data including the move-out billing confirmation data; 4. The exit claim management device according to claim 1, further comprising:

5. The exit claim creation means comprises: Furthermore, when the cancellation date and the restoration claim amount for the restoration claim item are inputted on the cancellation registration screen at the time of the cancellation registration, the move-out claim data is created based on the contract data including the move-out claim confirmation data, and includes the monthly rental fee for the cancellation month, the move-out claim amount and the restoration claim amount.

6. The storage unit is a billing item storage means for storing a billing item master that sets the billing item for restoration to the original state; Further comprising: The exit claim creation means comprises: The move-out billing management device according to claim 5, further comprising a cancellation registration screen including a cancellation date input area and an amount input area for the restoration billing item based on the billing item master.

7. The exit claim creation means comprises: The move-out billing management device according to claim 1, characterized in that when a cancellation date is entered into the cancellation registration screen at the time of the cancellation registration, the move-out billing data is created based on the contract data including the move-out billing confirmation data, and includes the monthly rental fee and the move-out billing amount for the cancellation month, as well as the offset amount, which is the negative billing amount corresponding to the security deposit.

8. The exit claim creation means comprises: The exit billing management device according to any one of claims 5 to 7, further comprising: calculating an exit settlement amount based on the exit billing data; and displaying the cancellation registration screen including an exit settlement amount display area.

9. A method for managing a claim at the time of departure to be executed by a device for managing a claim at the time of departure including a storage unit and a control unit, The storage unit is a rental property storage means for storing contract data for the rental property, including contract rent data for the rental property in which a monthly rental fee and a deposit amount are set; Equipped with The control unit executes a billing confirmation registration step of registering, in the contract data, billing confirmation data for a billing item at the time of moving out, which is previously determined for the rental property, in the billing amount at the time of moving out at a predetermined time before the cancellation registration; a move-out billing creation step for creating move-out billing data for the tenant based on the contract data including the move-out billing confirmation data when the contract is cancelled, the move-out billing data including the monthly rental fee for the cancellation month, the move-out billing amount, and an offset amount which is a negative billing amount corresponding to the deposit; A method for managing claims at the time of departure, comprising:

10. A departure billing management program to be executed by an departure billing management device having a storage unit and a control unit, The storage unit is a rental property storage means for storing contract data for the rental property, including contract rent data for the rental property in which a monthly rental fee and a deposit amount are set; Equipped with In the control unit, a billing confirmation registration step of registering, in the contract data, billing confirmation data for a billing item at the time of moving out, which is previously determined for the rental property, in the billing amount at the time of moving out at a predetermined time before the cancellation registration; a move-out billing creation step for creating move-out billing data for the tenant based on the contract data including the move-out billing confirmation data when the contract is cancelled, the move-out billing data including the monthly rental fee for the cancellation month, the move-out billing amount, and an offset amount which is a negative billing amount corresponding to the deposit; A move-out claim management program to carry out the above.

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