Toilet management system and toilet management program

Abstract

To provide a toilet management system and a toilet management program enabling a manager to improve efficiency to maintain a toilet chamber.SOLUTION: A toilet management system includes a communication device which is provided in a toilet room and is communicable with a manager information terminal a manager carries. The communication device transmits an abnormality occurrence signal when abnormality occurs to a toilet device in the toilet room provided with the communication device, the toilet room provided with the communication device, or peripheral facility equipment. The abnormality occurrence signal is a signal received by the manager information terminal when the manager information terminal is within a peripheral abnormal communication range around the communication device transmitting the abnormality occurrence signal.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] Aspects of the present invention generally relate to restroom management systems and programs. [Background technology]

[0002] In a facility such as a building that has a plurality of toilet rooms, the toilet rooms may be managed by a plurality of managers. Patent Document 1 discloses that when an abnormality is detected in a toilet device or facility equipment in a toilet room, information about the abnormality is notified to multiple entities (e.g., a management entity, a cleaning entity, a manufacturing entity, and a maintenance entity). For example, a notification priority is set for multiple entities to be notified of the occurrence of an abnormality, and the abnormality is notified according to the priority. Also, for example, the occurrence of the abnormality is notified to multiple managers who patrol and inspect the toilet room. In managing restrooms, it is desirable to improve the efficiency with which managers maintain restrooms. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2019-141565 A Summary of the Invention [Problem to be solved by the invention]

[0004] The present invention has been made based on the recognition of such problems, and aims to provide a toilet management system and a toilet management program that enable managers to improve the efficiency of maintaining toilet rooms. [Means for solving the problem]

[0005] A first invention is a toilet management system characterized in that it comprises a communication device installed in a toilet room and capable of wireless communication with an administrator information terminal carried by a manager, wherein the communication device emits an abnormality signal when an abnormality occurs in a toilet device in the toilet room in which the communication device is installed, or in equipment in the toilet room in which the communication device is installed or in surrounding facility equipment, and the abnormality signal is a signal that is received by the administrator information terminal when the administrator information terminal is within an abnormality communication range around the communication device that emits the abnormality signal.

[0006] According to this restroom management system, it is possible to notify an abnormality to a manager who carries a manager information terminal within the abnormality communication range around the communication device. For example, it is possible to notify an abnormality to a manager who is close to the restroom where the abnormality occurred, improving the efficiency of the manager's maintenance of the restroom. In addition, it is possible to prevent a person in charge who is located far from the place where the abnormality occurred from being notified of the abnormality.

[0007] A second invention is a toilet management system according to the first invention, characterized in that a plurality of the communication devices are provided, each of the plurality of communication devices is provided in each of a plurality of toilet rooms, and when another one of the plurality of communication devices receives an abnormality information signal corresponding to the abnormality signal transmitted by one of the plurality of communication devices not being received by the manager information terminal, the other one of the plurality of communication devices transmits the abnormality signal.

[0008] According to this restroom management system, if there is no manager carrying a manager information terminal within the abnormality communication range of one communication device, an abnormality information signal can be transmitted from another communication device. In other words, if there is no manager in the vicinity of the restroom where the abnormality has occurred, it is possible to notify, for example, a manager who is closer to another restroom that the abnormality has occurred.

[0009] A third invention is a toilet management system characterized in that, in the second invention, when another one of the multiple communication devices receives an abnormality information signal corresponding to the abnormality signal transmitted by one of the multiple communication devices not being received by the manager information terminal, the other one of the communication devices repeats the operation of transmitting the abnormality signal until the abnormality signal is received by the manager information terminal.

[0010] According to this restroom management system, the occurrence of an abnormality can be notified to a manager who is outside the abnormality communication range of a communication device installed in the restroom room where the abnormality has occurred.

[0011] A fourth invention is a toilet management system characterized in that, in the second invention, the other communication device is installed in another toilet room among the plurality of toilet rooms that is closest to the toilet room in which the one communication device is installed.

[0012] According to this restroom management system, if there is no manager carrying an administrator information terminal within the abnormality communication range of one communication device, an abnormality information signal can be transmitted from the communication device next closest to the location where the abnormality occurred. In other words, if there is no manager around the toilet room where the abnormality occurred, it is possible to notify the occurrence of the abnormality to a manager who is around the toilet room next closest to the location where the abnormality occurred. Therefore, it is possible to notify the occurrence of the abnormality to the manager who is closest to the toilet room where the abnormality occurred.

[0013] A fifth invention is a toilet management system in which, in the fourth invention, when another one of the multiple communication devices receives an abnormality information signal corresponding to the abnormality signal transmitted by one of the multiple communication devices not being received by the administrator information terminal, the other one of the communication devices repeats the operation of transmitting the abnormality signal until the abnormality signal is received by the administrator information terminal, and the other one of the communication devices is a communication device installed in a toilet room that is closest to the toilet room in which the one communication device is installed, excluding toilet rooms among the multiple toilet rooms in which a communication device that has already transmitted the abnormality signal related to the abnormality is installed.

[0014] According to this restroom management system, the area from which the abnormality signal is transmitted can be gradually expanded, and the occurrence of an abnormality can be notified to the manager closest to the restroom where the abnormality occurred.

[0015] A sixth invention is a toilet management system which is characterized in that, in any one of the first to fifth inventions, if the manager information terminal does not receive the abnormality signal for a predetermined time or longer after the communication device transmits the abnormality signal, the multiple manager information terminals are notified of the occurrence of the abnormality by a signal different from the abnormality signal.

[0016] According to this toilet management system, even if a manager is not within the abnormality communication range of a communication device installed in the toilet room where the abnormality occurred, the manager can be notified of the occurrence of an abnormality by a signal separate from the abnormality occurrence signal.

[0017] A seventh invention is a toilet management system, in any one of the first to fifth inventions, further comprising a control terminal, and when the abnormality occurs, the control terminal is notified of the occurrence of the abnormality by a signal separate from the abnormality occurrence signal.

[0018] According to this restroom management system, even if the manager information terminal is unable to receive the abnormality signal, the occurrence of the abnormality can be detected at the control terminal.

[0019] An eighth invention is a toilet management system, in any one of the first to fifth inventions, further comprising a control terminal, and when the manager information terminal receives the abnormality occurrence signal, the communication device installed in the toilet room where the abnormality occurred or the manager information terminal that received the abnormality occurrence signal notifies the control terminal that the manager information terminal has received the abnormality occurrence signal by a signal separate from the abnormality occurrence signal.

[0020] According to this restroom management system, the control terminal can recognize that the manager information terminal has received an abnormality signal.

[0021] A ninth invention is a toilet management program that causes a communication device installed in a toilet room and capable of wireless communication with an administrator information terminal carried by a manager to execute an operation of transmitting an abnormality signal when an abnormality occurs in a toilet device in the toilet room in which the communication device is installed, or in equipment in the toilet room in which the communication device is installed or in surrounding facility equipment, wherein the abnormality signal is a signal that is received by the administrator information terminal when the administrator information terminal is within an abnormality communication range around the communication device that transmits the abnormality signal.

[0022] This toilet management program enables managers to improve the efficiency of maintaining toilets. Effect of the Invention

[0023] According to an aspect of the present invention, a restroom management system and a restroom management program are provided that enable a manager to improve the efficiency of maintaining a restroom room. [Brief description of the drawings]

[0024] [Figure 1] FIG. 1 is a schematic diagram illustrating a toilet management system according to an embodiment. [Diagram 2] FIG. 2 is a schematic diagram illustrating the operation of the toilet management system according to the embodiment. [Diagram 3] FIG. 3 is a schematic diagram illustrating the operation of the restroom management system according to the embodiment. [Figure 4] FIG. 4 is a schematic diagram illustrating the operation of the toilet management system according to the embodiment. [Diagram 5] FIG. 5 is a schematic diagram illustrating the operation of the restroom management system according to the embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0025] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. In the drawings, the same components are designated by the same reference numerals and detailed description thereof will be omitted as appropriate. FIG. 1 is a schematic diagram illustrating a toilet management system according to an embodiment. As shown in FIG. 1, a facility in which a restroom management system 100 according to an embodiment is installed is provided with multiple restroom rooms TR. The restroom management system 100 according to an embodiment includes a communication device 10 provided in each restroom room TR. Each communication device 10 is disposed within each restroom room TR. The communication device 10 may be disposed in the vicinity of the periphery of the restroom TR. The restroom management system 100 may further include an administrator information terminal 20 and a control terminal 30.

[0026] A plurality of toilet rooms TR are managed by a plurality of managers. The manager is, for example, the manager of the facility in which the toilet rooms TR are installed. Each manager patrols the facility as necessary and performs maintenance on the toilet rooms TR. For example, maintenance includes checking whether a malfunction has occurred, checking the details of the malfunction, and taking measures to resolve the malfunction or prevent the malfunction from spreading as necessary. Each manager may be assigned a specific area within the facility (the toilet rooms TR they are responsible for). Maintenance of a toilet room TR may include not only maintenance within the toilet room TR, but also maintenance of the equipment surrounding the toilet room TR.

[0027] The administrator information terminal 20 is an information terminal that can be carried by each of the multiple administrators. Each administrator information terminal 20 can wirelessly communicate with each communication device 10. For example, a smartphone can be used as the administrator information terminal 20. However, the administrator information terminal 20 is not limited to this and may be a portable computer device including a communication module capable of transmitting and receiving signals, such as a tablet device or a mobile phone.

[0028] The command terminal 30 is installed, for example, in a manager's room CR (for example, a central control room) of the facility. The command terminal 30 is communicatively connected to each communication device 10 provided in each toilet room TR by wireless, wired, or a combination thereof. The command terminal 30 is also communicatively connected to each manager information terminal 20 by wireless, for example. Specifically, the command terminal 30 can be a computer device such as a server or a personal computer.

[0029] The restroom management system 100 according to the embodiment is a system that appropriately notifies an administrator information terminal 20 or a control terminal 30 of an abnormality that occurs in or around a restroom TR via a communication device 10. By notifying an abnormality as described below, the efficiency with which the administrator maintains the restroom can be improved.

[0030] For example, a manager staying in the manager's room CR can grasp information transmitted and received by the command terminal 30 via a management screen 31 connected to the command terminal 30. The manager may be able to send signals including various information from the command terminal 30 to each manager information terminal 20 and each communication device 10.

[0031] 1, the toilet room TR may include at least one of an area TRa without a urinal device and an area TRb with a urinal device. The toilet room TR has a door 13 for users to enter and exit.

[0032] A plurality of toilet devices 11 are provided in the toilet room TR. For example, the toilet device 11 may be a Western-style or Japanese-style toilet device 11a, or a urinal device 11b. A plurality of private rooms TB (toilet booths) are provided in the toilet room TR. Each toilet device 11a is provided in each private room TB. Each private room TB has a door 14 for users to enter and exit.

[0033] The toilet device 11 (toilet device 11a) includes, for example, a toilet bowl (toilet bowl body) that receives waste and discharges it into a drain pipe. The toilet device 11 may also include a water tank and a pump that supply water to the toilet bowl body. The toilet device 11 may also include a toilet seat device that includes a toilet seat and a toilet lid on which a user of the toilet device 11 sits. The toilet seat device may have various functional parts as necessary, such as a private part washing function that discharges washing water onto the private parts of a seated user, a warm air function that dries the private parts, a heated toilet seat function that warms the toilet seat, a deodorizing function that deodorizes the toilet bowl or the private room TB, and a flushing function that flushes the toilet bowl. A remote control 12 for operating each functional part of the toilet device (toilet seat device) may also be provided in the private room TB. For example, an operation command is sent to the toilet device by a user operating an operation part such as a button on the remote control 12. The toilet device (toilet seat device) operates each functional part according to the received operation command.

[0034] The toilet device 11 may be provided with a seating sensor and a human body detection sensor. The seating sensor detects when a user sits on and leaves the toilet seat. The seating sensor may be, for example, a distance measuring sensor (infrared light projecting sensor), an ultrasonic sensor, a tact switch, a capacitance switch (touch sensor), or a distortion sensor. The human body detection sensor detects the presence and movement of a user in the private room TB. The human body detection sensor may be, for example, a pyroelectric sensor, a microwave sensor, an ultrasonic sensor, or a distance measuring sensor (infrared light projecting sensor).

[0035] The toilet room TR is also provided with a washbasin 15. The washbasin is provided with a faucet device (for example, an automatic faucet device) that discharges water, a bowl portion that receives water from the faucet device, and the like.

[0036] FIG. 2 is a schematic diagram illustrating the operation of the toilet management system according to the embodiment. 2 illustrates a first operating state of the toilet management system 100. The first operating state is an operating state when an abnormality occurs in or around a certain toilet room TR. Each communication device 10 provided in each toilet room TR transmits an abnormality signal Sig1 when an abnormality occurs in the toilet device 11 in the toilet room TR in which the communication device 10 is provided, or in the facility equipment in or around the toilet room TR in which the communication device 10 is provided. The abnormality signal Sig1 is a signal for notifying the manager that an abnormality has occurred. The abnormality signal Sig1 may include information on the specific content of the abnormality, such as the type of abnormality that has occurred.

[0037] The abnormality occurrence signal Sig1 is, for example, a signal transmitted within a predetermined range (abnormal communication range) around the communication device 10 transmitting the abnormality occurrence signal Sig1. The abnormality occurrence signal Sig1 is received by the administrator information terminal 20 when the administrator information terminal 20 is within the abnormal communication range around the communication device 10 transmitting the abnormality occurrence signal Sig1, as shown in FIG. 3 described later, for example. That is, the administrator information terminal 20 can acquire information on the abnormality occurrence signal Sig1 when it is within the abnormal communication range around the communication device 10 transmitting the abnormality occurrence signal Sig1. As a result, the information on the abnormality occurrence signal Sig1 is transmitted to the administrator information terminal 20. On the other hand, when the administrator information terminal 20 is outside the abnormal communication range of the communication device 10 (at a position farther from the communication device 10 than the abnormal communication range), the abnormality occurrence signal Sig1 is not received by the administrator information terminal 20. In other words, when the administrator information terminal 20 is outside the abnormal communication range, it cannot obtain information on the abnormality occurrence signal Sig1. In this case, information on the abnormality occurrence signal Sig1 is not transmitted to the administrator information terminal 20.

[0038] In other words, among the multiple administrator information terminals 20, the administrator information terminal 20 near the communication device 10 that transmits the abnormality signal Sig1 (i.e., the administrator information terminal 20 within the abnormality communication range) can receive the abnormality signal Sig1, but the administrator information terminal 20 far from the communication device 10 (i.e., the administrator information terminal 20 outside the abnormality communication range) cannot receive the abnormality signal Sig1.

[0039] For example, in Fig. 2, a first communication device 10a (one of the communication devices 10) is provided in a first toilet room TR1 (one of the toilet rooms TR). When an abnormality occurs in the toilet device 11 provided in the first toilet room TR1, the facility equipment installed in the first toilet room TR1, or the facility equipment installed around the first toilet room TR1, the first communication device 10a transmits an abnormality occurrence signal Sig1 (first abnormality occurrence signal Sig1a). The first abnormality occurrence signal Sig1a is a signal that is received by the administrator information terminal 20 when the administrator information terminal 20 is within a first abnormality communication range around the first communication device 10a, and is not received by the administrator information terminal 20 when the administrator information terminal 20 is outside the first abnormality communication range.

[0040] The abnormal communication range for the abnormality occurrence signal of a certain communication device 10 is, for example, a predetermined range around the communication device 10, and is a range within a predetermined distance from the communication device 10. For example, the abnormal communication range is a reachable range of the abnormality occurrence signal Sig1, and the abnormality occurrence signal Sig1 does not reach outside the abnormal communication range. For example, the abnormal communication range of a certain communication device 10 is a range centered on the communication device 10, and in this example, the range is a distance of about 10 m or less from the communication device 10. The abnormal communication range of a certain communication device 10 can be, for example, a range with a radius of about 5 m to 100 m or less from the communication device 10. The predetermined range may change depending on the environment around the communication device 10 (electric wave obstacles such as walls containing metal). The abnormal communication range is determined according to the communication method (communication standard, type of signal, etc.).

[0041] Specifically, the communication device 10 includes, for example, a beacon device that transmits a signal based on the Bluetooth (registered trademark) standard. That is, the abnormality occurrence signal Sig1 is a Bluetooth (registered trademark) signal, and the abnormal communication range is the communication range of the beacon. For example, BLE (Bluetooth Low Energy) may be used as the Bluetooth (registered trademark).

[0042] In the description of the embodiments, the term "abnormal communication range" simply refers to the communication range related to the abnormality occurrence signal Sig1 (for example, a BLE signal), and is different from the communication range of other signals (for example, the Internet, which will be described later).

[0043] Examples of the facility equipment include a water supply pipe or a drain pipe connected to the toilet device 11 or the washbasin 15, the washbasin 15, a hand washing basin (faucet device), lighting in the toilet room TR, a ventilation fan, a floor, the door 13 of the toilet room TR, the door 14 of the private room TB, a remote control 12 provided in the private room TB, a hand dryer, an electric water heater for heating water supplied to the washbasin 15, and a waste sink unit for treating waste such as excrement by ostomates. The facility equipment may be other equipment and sensors in the toilet room TR. The facility equipment targeted for abnormality detection is not limited to the above, and may be equipment provided in or around the toilet room TR, such as a lighting device, a speaker, or a display device provided around the toilet room TR.

[0044] For example, when an abnormality occurs in the toilet apparatus 11 or each facility device, the communication device 10 provided in the toilet room TR in which the toilet apparatus 11 or each facility device is provided receives a signal Sig17 corresponding to the occurrence of the abnormality. Upon receiving the signal Sig17, the communication device transmits an abnormality occurrence signal Sig1.

[0045] For example, as shown in Fig. 2, the toilet device 11 or each facility device may be provided with an abnormality detection unit 17 for detecting an abnormality. The abnormality detection unit 17 is an information acquisition means capable of acquiring information for detecting an abnormality, and includes, for example, a sensor. Note that Fig. 2 is a schematic diagram, and the abnormality detection unit 17 can be placed at an appropriate position for detecting an abnormality, and multiple abnormality detection units 17 may be provided. It is possible to determine that an abnormality has occurred based on the detection result of the abnormality detection unit 17. The occurrence of an abnormality may also be determined based on a combination of the detection results of multiple abnormality detection units 17, such as sensors.

[0046] For example, when information acquired by the anomaly detection unit 17 satisfies a predetermined condition for judgment, it can be judged that an anomaly has occurred. A judgment unit 18 may be provided that judges that an anomaly has occurred based on a detection result of the anomaly detection unit 17. When it is judged that an anomaly has occurred, a signal Sig17 corresponding to the occurrence of the anomaly is directly or indirectly transmitted from the anomaly detection unit 17 (or the judgment unit) to the communication device 10.

[0047] The determination unit 18 includes an arithmetic circuit such as a computer. The determination unit 18 may include a storage device that stores the conditions for determination (such as a threshold value). The determination unit 18 may be provided in the abnormality detection unit 17. The determination unit 18 may be provided separately from the abnormality detection unit 17 and may be provided so as to be able to communicate with the abnormality detection unit 17 by wired, wireless, or a combination thereof. When the determination unit 18 is provided separately from the abnormality detection unit 17, the determination unit 18 may be disposed in an appropriate position, for example, outside the toilet room. Also, the embodiment may be configured so that the signal Sig17 is transmitted when the abnormality detection unit 17 (such as a sensor) detects a predetermined signal without providing the determination unit 18.

[0048] For example, a water level sensor that detects the water level inside the toilet bowl of the toilet device 11 can be provided as the abnormality detection unit 17. If the water level inside the toilet bowl acquired by the water level sensor is equal to or higher than a predetermined value, it is determined that an abnormality has occurred. In this case, for example, a clog may have occurred in the toilet bowl or drain pipe. Similarly, for example, a water level sensor may be provided in the washbasin 15, the waste sink unit, or inside the tank of the toilet device 11 as the abnormality detection unit 17. If the water level acquired by the water level sensor is equal to or higher than a predetermined value, it may be determined that an abnormality has occurred, such as a clog or malfunction of each facility device. Note that the water level sensor may be of any suitable type, such as a capacitance type or a float type.

[0049] For example, a temperature sensor that detects the temperature of a water heater or a temperature sensor that detects the temperature of a hand dryer may be provided as anomaly detection unit 17. For example, if the temperature acquired by the temperature sensor is equal to or higher than a predetermined value or differs from a change that is expected in advance, it is determined that an abnormality has occurred in the facility equipment.

[0050] Also, for example, an opening / closing detection sensor that detects the opening and closing of the door 13 of the toilet room TR or the door 14 of the private room TB may be provided as the abnormality detection unit 17. For example, if the time the door is opened or closed satisfies a predetermined condition, it may be determined that an abnormality has occurred.

[0051] Furthermore, for example, an input device such as the remote control 12, or a human body detection sensor or seating sensor of the toilet device 11 may function as the abnormality detection unit 17. For example, when an input to the remote control 12 satisfies a predetermined condition (for example, when a predetermined button is operated a predetermined number of times or more in succession), it is determined that an abnormality has occurred in the remote control 12 or the toilet device 11. For example, when the human body detection sensor or seating sensor does not detect a user, and a predetermined input such as an input instructing the execution of a private parts washing function is received in the remote control, it is determined that a malfunction has occurred in the human body detection sensor, seating sensor, remote control 12, or toilet device 11.

[0052] The embodiment is not limited to the above, and the abnormality may be related to the state inside or around the toilet room TR (for example, a change such as a malfunction). The abnormality detection unit 17 may appropriately use various information acquisition means such as an imaging device, an optical sensor, a distance measurement sensor, a microphone, a weight scale, a current sensor, and a voltage sensor.

[0053] The communication device 10 may include a communication module that communicates with the abnormality detection unit 17, the command terminal 30, and the like, and a control unit such as a computer that controls the communication module and the like.

[0054] As described above, in the embodiment, the communication device 10 provided in the toilet TR in which an abnormality has occurred transmits an abnormality occurrence signal Sig1 that is received by the manager information terminal 20 within the communication range around the communication device 10. This makes it possible to notify the appropriate manager information terminal 20 of the occurrence of the abnormality, improving the efficiency with which the manager maintains the toilet.

[0055] For example, in a technology for notifying a manager who patrols the restrooms that an abnormality has occurred in the restrooms, the management target may be a large facility with multiple managers. In this case, if one abnormality notification is sent to all the patrolling managers, the notification may also reach a manager (called manager A) who is far from the location where the abnormality has occurred. For example, the location where the abnormality has occurred may not be included in the management area of ​​manager A who is far from the location where the abnormality has occurred. In this case, the abnormality notification is an irrelevant and annoying notification to manager A who is far from the location where the abnormality has occurred. In addition, even if the location where the abnormality has occurred is included in the management area of ​​manager A who is far from the location where the abnormality has occurred, if there is another manager (called manager B) near the location where the abnormality has occurred, both manager A and manager B may rush to the location where the abnormality has occurred, which may result in overlapping inspections by manager A and manager B. In this case, it may be a wasted trip for manager A. Another possible method is to set priorities for sending abnormality notifications to multiple managers in advance, and then notify them of abnormalities in order of priority. However, since managers patrol (move around) the facility, there is no guarantee that a manager with a higher pre-set priority will be near the location where the abnormality occurred. Therefore, there is a possibility that the notification will be given priority to a manager in a distant location rather than a manager in the vicinity of the abnormality, which may delay recovery from the abnormality.

[0056] On the other hand, in the embodiment, when an abnormality occurs in the toilet room TR or its surroundings, the communication device 10 capable of wireless communication with the manager information terminal 20 transmits an abnormality occurrence signal. This abnormality occurrence signal is a signal received by the manager information terminal 20 when the manager information terminal 20 is within the abnormality communication range around the communication device 10 that transmits the abnormality occurrence signal. This allows the occurrence of an abnormality to be notified to a manager who carries the manager information terminal 20 within the abnormality communication range around the communication device 10. For example, the occurrence of an abnormality can be notified to a manager close to the toilet room TR where the abnormality occurred, and the efficiency of the manager's maintenance of the toilet can be improved. For example, by notifying the abnormality to a manager close to the place where the abnormality occurred, the abnormality can be dealt with early. For example, by notifying the nearest manager who patrols around the toilet of the abnormality, the maintenance efficiency of the manager can be improved and the comfort of the end user can be improved. In addition, the abnormality occurrence signal is not received by the manager information terminal 20 when the manager information terminal 20 is outside the abnormality communication range. In other words, it is possible to suppress the occurrence of an abnormality from being notified to a person in charge who is located away from the place where the abnormality occurred. For example, for managers who are not in the area where the abnormality occurred, they will not be notified of irrelevant abnormalities outside their area, which will eliminate the inconvenience.Since a manager who is close to the abnormality can deal with the abnormality, it is possible to reduce overlapping inspections between managers.

[0057] 2, when an abnormality occurs, the occurrence of the abnormality is notified to the control terminal 30 by a signal Sig2 different from the abnormality occurrence signal Sig1. For example, when the communication device 10 provided in the toilet room TR where the abnormality has occurred receives the signal Sig17, it executes an operation of transmitting the abnormality occurrence signal Sig1 and an operation of transmitting the signal Sig2.

[0058] As a result, even if the manager information terminal 20 fails to receive the abnormality occurrence signal Sig1, the occurrence of the abnormality can be grasped at the control terminal 30. The control terminal 30 can receive a signal Sig2 notifying the occurrence of an abnormality, for example, for all abnormalities that have occurred in a plurality of toilet rooms TR.

[0059] The "signal different from" the abnormality occurrence signal Sig1 may be, for example, a signal of a communication method (communication standard) different from the abnormality occurrence signal Sig1 transmitted by the communication device 10. In other words, the "signal different from" is a signal of a communication method different from a beacon (BLE). The "signal different from" is a signal sent via a network (wired, wireless, or a combination thereof) different from the abnormality occurrence signal Sig1, and in this example, is a signal sent via the Internet. The "signal different from" may be sent via a LAN (Local Area Network). Specifically, for example, Wi-Fi (registered trademark) may be used. The command terminal 30 and each communication device 10 are connected so as to be able to communicate with each other via the "signal different from" the abnormality occurrence signal Sig1. The command terminal 30 and each manager information terminal 20 are connected so as to be able to communicate with each other via the "signal different from" the abnormality occurrence signal Sig1. For example, the signal Sig2 shown in FIG. 2, the signal Sig4 described later in relation to FIG. 3, the signal Sig5, the abnormality information signal Sig6 described later in relation to FIG. 4, and the signal Sig7 described later in relation to FIG. 5 are "signals different from" the abnormality occurrence signal Sig1.

[0060] FIG. 3 is a schematic diagram illustrating the operation of the restroom management system according to the embodiment. Figure 3 illustrates a second operating state of the restroom management system 100. The second operating state is a state subsequent to the first operating state shown in Figure 2. The second operating state is an operating state when at least one of the multiple manager information terminals 20 receives the abnormality occurrence signal Sig1 shown in Figure 2.

[0061] When the manager information terminal 20 within the abnormal communication range of the communication device 10 that transmitted the abnormality occurrence signal Sig1 receives the abnormality occurrence signal Sig1, it transmits a reception confirmation signal Sig3. The communication device 10 that transmitted the abnormality occurrence signal Sig1 receives the reception confirmation signal Sig3. This notifies the communication device 10 that the abnormality occurrence signal Sig1 has been received.

[0062] The reception confirmation signal Sig3 can be transmitted, for example, by the same communication method (for example, BLE) as the abnormality occurrence signal Sig1. Alternatively, the reception confirmation signal Sig3 may be a signal transmitted via the Internet. For example, when the manager information terminal 20 receives the abnormality occurrence signal Sig1, it automatically transmits the reception confirmation signal Sig3. An administrator who manages the manager information terminal 20 may confirm the reception of the abnormality occurrence signal Sig1 and perform an operation to transmit the reception confirmation signal Sig3.

[0063] For example, when the communication device 10 that has transmitted the abnormality occurrence signal Sig1 receives the reception confirmation signal Sig3, it transmits a signal Sig4, which is different from the abnormality occurrence signal Sig1, to the control terminal 30. The signal Sig4 is transmitted via the Internet, for example, by wired or wireless communication or a combination thereof.

[0064] Furthermore, the manager information terminal 20 that has received the abnormality occurrence signal Sig1 may transmit a signal Sig5 different from the abnormality occurrence signal Sig1 to the command terminal 30. The signal Sig5 is transmitted, for example, wirelessly via the Internet.

[0065] The command terminal 30 receives the signal Sig4 and / or the signal Sig5, thereby notifying the command terminal 30 that the manager information terminal 20 has received the abnormality occurrence signal Sig1.

[0066] In this way, when the manager information terminal 20 receives the abnormality signal Sig1, the communication device 10 provided in the toilet room TR where the abnormality has occurred or the manager information terminal 20 that received the abnormality signal Sig1 notifies the control terminal 30 that the manager information terminal 20 has received the abnormality signal Sig1 by a signal separate from the abnormality signal Sig1. This allows the control terminal 30 to know that the manager information terminal 20 has received the abnormality signal Sig1.

[0067] FIG. 4 is a schematic diagram illustrating the operation of the toilet management system according to the embodiment. Figure 4 illustrates a third operating state of the restroom management system 100. The third operating state is the state following the first operating state shown in Figure 2. The third operating state is the operating state when none of the multiple manager information terminals 20 receives the abnormality occurrence signal Sig1 shown in Figure 2.

[0068] In the example of FIG. 4, a second communication device 10b (one of the communication devices 10) is provided in a second toilet room TR2 (one of the toilet rooms TR) different from the first toilet room TR1. When the abnormality occurrence signal Sig1 (first abnormality occurrence signal Sig1a) transmitted by the first communication device 10a is not received by any of the manager information terminals 20, for example, the control terminal 30 transmits an abnormality information signal Sig6 to the second communication device 10b. The abnormality information signal Sig6 is a signal different from the abnormality occurrence signal Sig1, and is transmitted, for example, via the Internet. When the second communication device 10b receives the abnormality information signal Sig6, it transmits an abnormality occurrence signal Sig1 (second abnormality occurrence signal Sig1b).

[0069] The second abnormality occurrence signal Sig1b is a signal that is received by the administrator information terminal 20 when the administrator information terminal 20 is within the second abnormality communication range around the second communication device 10b, and is not received by the administrator information terminal 20 when the administrator information terminal 20 is outside the second abnormality communication range.

[0070] In this way, when the abnormality occurrence signal Sig1 transmitted by the communication device 10 is not received by any of the manager information terminals 20, in the example of Fig. 4, the command terminal 30 transmits an abnormality information signal Sig6. The abnormality information signal Sig6 is transmitted to another communication device 10 (second communication device 10b) provided in a toilet room TR different from the communication device 10 (first communication device 10a) that transmitted the abnormality occurrence signal Sig1. The other communication device 10 that receives the abnormality information signal Sig6 transmits the abnormality occurrence signal Sig1.

[0071] The case where the abnormality signal Sig1 of a certain communication device 10 is not received by the administrator information terminal 20 is, for example, when the communication device 10 does not receive the reception confirmation signal Sig3 (see FIG. 3) for a predetermined time or more after the communication device 10 starts transmitting the abnormality signal Sig1. Alternatively, the case where the abnormality signal Sig1 of a certain communication device 10 is not received by the administrator information terminal 20 is, for example, when the command terminal 30 does not receive the signal Sig4 and the signal Sig5 (see FIG. 3) for a predetermined time or more after the communication device 10 starts transmitting the abnormality signal Sig1. This predetermined time is set arbitrarily, and is, for example, about one minute to one hour. The command terminal 30 can know that the abnormality signal Sig1 has been transmitted by, for example, the signal Sig2.

[0072] 4, one communication device 10 may be able to contact another communication device 10 via a command terminal 30 or the like. Furthermore, multiple communication devices 10 may be able to communicate with each other by wire, wirelessly, or a combination thereof, for example, without going through the command terminal 30. When multiple communication devices 10 are able to communicate with each other, one communication device 10 may transmit an abnormality information signal Sig6 to another communication device 10 without going through the command terminal 30.

[0073] Also, for example, if the control terminal 30 does not receive signals Sig4 and Sig5 and it cannot be confirmed that any of the manager information terminals 20 has received the abnormality occurrence signal Sig1, the manager of the manager's room CR may operate the control terminal 30 to send the abnormality information signal Sig6.

[0074] The second toilet room TR2 is, for example, the toilet room TR closest to the first toilet room TR1 among the multiple toilet rooms TR. Note that the toilet room TR closest to one toilet room TR is, for example, the toilet room TR closest to the one toilet room TR among the multiple floors including the one toilet room TR, but may be the toilet room TR closest to the one toilet room TR on the same floor.

[0075] Furthermore, if the abnormality occurrence signal Sig1 transmitted by one communication device 10 is not received by the administrator information terminal 20, another communication device 10 may receive the abnormality information signal Sig6, and the operation of another communication device 10 receiving the abnormality information signal Sig6 transmitting the abnormality occurrence signal Sig1 may be repeated until the abnormality occurrence signal Sig1 transmitted by any of the communication devices 10 is received by any of the administrator information terminals 20.

[0076] Specifically, for example, in Fig. 4, a third communication device 10c (one of the communication devices 10) is provided in a third toilet room TR3 (one of the toilet rooms TR). When the second communication device 10b transmits a second abnormality occurrence signal Sig1b as described above, if the second abnormality occurrence signal Sig1b is not received by any of the manager information terminals 20, for example, the control terminal 30 transmits an abnormality information signal to the third communication device 10c. When the third communication device 10c receives the abnormality information signal, it transmits an abnormality occurrence signal Sig1 (third abnormality occurrence signal).

[0077] The third abnormality occurrence signal is received by the administrator information terminal 20 when the administrator information terminal 20 is within the third abnormality communication range around the third communication device 10c, and is not received by the administrator information terminal 20 when the administrator information terminal 20 is outside the third abnormality communication range.

[0078] The distance between the third toilet room TR3 and the first toilet room TR1 is longer than the distance between the second toilet room TR2 and the first toilet room TR1. These distances may be distances measured in a straight line or may be a path (the shortest route taken by the manager). For example, the third toilet room TR3 is the toilet room TR that is closest to the second toilet room TR2 among the multiple toilet rooms TR, excluding the first toilet room TR1. For example, the third toilet room TR3 is the toilet room TR that is next closest to the first toilet room TR1 after the second toilet room TR2.

[0079] In this way, when the abnormality occurrence signal Sig1 transmitted by a certain communication device 10 is not received, another communication device 10 sequentially transmits the abnormality occurrence signal Sig1. This makes it possible to gradually widen the area from which the abnormality occurrence signal Sig1 is transmitted.

[0080] On the other hand, when an abnormality occurrence signal Sig1 transmitted by another communication device 10 is received by any of the administrator information terminals 20, the other communication device 10 receives a reception confirmation signal Sig3 from the administrator information terminal 20 and transmits a signal Sig4 to the control terminal 30, in the same manner as described with reference to Fig. 3. In addition, the administrator information terminal 20 may transmit a signal Sig5 to the control terminal 30.

[0081] That is, the manager information terminal 20 that receives the second abnormality occurrence signal Sig1b transmits a reception confirmation signal Sig3 to the second communication device 10b, and the second communication device 10b transmits a signal Sig4 to the control terminal 30. The manager information terminal 20 that receives the second abnormality occurrence signal Sig1b may transmit a signal Sig5 to the control terminal 30. Similarly, the administrator information terminal 20 that receives the third abnormality occurrence signal transmits a reception confirmation signal Sig3 to the third communication device 10c, and the third communication device 10c transmits a signal Sig4 to the control terminal 30. The administrator information terminal 20 that receives the third abnormality occurrence signal may transmit a signal Sig5 to the control terminal 30.

[0082] As a result, the control terminal 30 is informed that any of the manager information terminals 20 has been notified of the occurrence of an abnormality.

[0083] In this embodiment, for example, when another one of the multiple communication devices 10 (for example, the second communication device 10b) receives an abnormality information signal Sig6 corresponding to the abnormality occurrence signal Sig1 transmitted by one of the multiple communication devices 10 (for example, the first communication device 10a) not being received by the administrator information terminal 20, the other one transmits the abnormality occurrence signal Sig1. As a result, when there is no administrator carrying the administrator information terminal 20 within the abnormality communication range of one communication device 10, an abnormality information signal can be transmitted from another communication device 10. In other words, when there is no administrator around the toilet room TR where the abnormality has occurred, it is possible to notify an administrator close to the other toilet room TR that the abnormality has occurred. For example, even if there is no administrator within the communication range of the beacon of the toilet room TR where the abnormality has occurred, the abnormality can be notified from the other toilet room TR that is closest to the toilet room TR where the abnormality has occurred. For example, the abnormality can be notified to the nearest administrator who is outside the communication range of the beacon of the toilet room TR where the abnormality has occurred.

[0084] Such an operation (when another one of the multiple communication devices 10 receives the abnormality information signal Sig6 corresponding to the abnormality information signal Sig1 transmitted by one of the multiple communication devices 10 not being received by the administrator information terminal 20, the other one transmits the abnormality information signal Sig1) is repeated, for example, until the abnormality information signal Sig1 is received by the administrator information terminal 20. This makes it possible to notify the occurrence of an abnormality to the administrator who is outside the abnormality communication range of the communication device 10 provided in the toilet room TR in which the abnormality has occurred. Note that in the above operation, the other one of the multiple communication devices 10 is a device different from the communication device 10 that has already transmitted the abnormality information signal Sig1 among the multiple communication devices 10. That is, for example, the other one of the communication devices 10 is a device provided in the toilet room closest to the toilet room in which the one of the communication devices 10 is provided, within a range excluding the toilet room TR in which the communication device 10 that has already transmitted the abnormality information signal Sig1 regarding the abnormality is provided among the multiple toilet rooms TR. This allows the area from which the abnormality occurrence signal Sig1 is transmitted to be gradually expanded, and the occurrence of an abnormality can be notified to the manager who is closest to the toilet room where the abnormality has occurred.

[0085] FIG. 5 is a schematic diagram illustrating the operation of the restroom management system according to the embodiment. Figure 5 illustrates a fourth operating state of the restroom management system 100. The fourth operating state is, for example, a state subsequent to the first operating state shown in Figure 2 or the third operating state shown in Figure 4. In other words, the fourth operating state is an operating state in which none of one or more abnormality occurrence signals Sig1 transmitted from one or more communication devices 10 is received by the administrator information terminal 20.

[0086] For example, when a predetermined time has elapsed since the first communication device 10a started to transmit the first abnormality occurrence signal Sig1a (when a predetermined time has elapsed since the control terminal 30 received the signal Sig2), the control terminal 30 transmits a signal Sig7 to all the manager information terminals 20 via the Internet. This predetermined time is set arbitrarily, and is, for example, about one minute to one hour. When the manager information terminal 20 receives the signal Sig7, the manager carrying the manager information terminal 20 is notified that an abnormality has occurred.

[0087] In this way, for example, if the manager information terminal 20 does not receive the abnormality signal Sig1 for a predetermined time or longer after the communication device 10 transmits the abnormality signal Sig1, the occurrence of an abnormality is notified to the multiple manager information terminals 20 by a signal Sig7 different from the abnormality signal Sig1. As a result, even if there is no manager within the abnormality communication range of the communication device 10 provided in the toilet room TR where the abnormality has occurred, the occurrence of an abnormality can be notified by a signal Sig7 different from the abnormality signal Sig1.

[0088] The signal Sig7 may be transmitted from the first communication device 10a to the multiple manager information terminals 20 via the Internet or the like, without going through the command terminal 30. The manager information terminal 20 that receives the signal Sig7 may transmit a reception confirmation signal Sig3 or signal Sig5, as in the explanation of Fig. 3. This allows the command terminal 30 to grasp that it has been notified of the occurrence of an abnormality.

[0089] The processes shown in the above-described embodiments can be executed based on a program, which is software. A general-purpose computer system can store this program in advance and obtain the same effects as those of the above-described embodiments by reading this program. That is, the embodiment may be a toilet management program that causes a computer to execute each operation of the toilet management system 100. The toilet management program is, for example, installed in the communication device 10 and includes a program section that causes the communication device 10 to execute each operation of the above-described communication device 10. The toilet management program is, for example, installed in the administrator information terminal 20 and includes a program section that causes the administrator information terminal 20 to execute each operation of the above-described administrator information terminal 20. The toilet management program is, for example, installed in the control terminal 30 and includes a program section that causes the control terminal 30 to execute each operation of the above-described control terminal 30. However, some or all of the operations of the toilet management system 10 according to the embodiment may be executed based on the operation of hardware that does not require a program.

[0090] The program according to the embodiment is not limited to the form of a program (provided in the computer) for making the computer execute the above-mentioned method, but may be in the form of a computer-readable recording medium. As the recording medium, for example, a CD-ROM (-R / -RW), a magneto-optical disk, a HD (hard disk), a DVD-ROM (-R / -RW / -RAM), a FD (flexible disk), a flash memory, a recording medium similar to these, and various other ROMs, RAMs, etc. can be used. As long as the recording medium is readable by the computer or the embedded system, the storage format may be any form. The computer can realize the same operation as the above-mentioned embodiment by reading the program from the recording medium and making the CPU execute the instructions described in the program based on the program. Of course, when the computer acquires or reads the program, it may acquire or read it through a network. Furthermore, the recording medium in the embodiments is not limited to a recording medium independent of the computer or embedded system, but also includes a recording medium in which a program transmitted via a LAN, the Internet, or the like is downloaded and stored or temporarily stored. The computer may include a storage device (storage medium) for storing a program. The recording medium is not limited to one, and the recording medium in the embodiments also includes a case in which the processing in the embodiments is executed from multiple recording media. The recording medium may have any configuration.

[0091] In addition, the computer or embedded system in the embodiments is for executing each process in the embodiments based on a program stored in a recording medium, and may be any configuration of a device consisting of a personal computer, a microcomputer, etc., or a system in which multiple devices are connected to a network. Furthermore, the computer in the embodiments is not limited to a personal computer but also includes an arithmetic processing unit, a microcomputer, etc. included in information processing equipment, and is a general term for equipment or devices that can realize the functions in the embodiments by a program.

[0092] The embodiment may include the following features. (Configuration 1) A communication device is provided in the restroom and capable of wireless communication with a manager information terminal carried by the manager, when an abnormality occurs in a toilet device in the toilet room in which the communication device is provided, or in equipment in the toilet room in which the communication device is provided or in a peripheral facility device, the communication device transmits an abnormality occurrence signal; A toilet management system characterized in that the abnormality signal is a signal that is received by the manager information terminal when the manager information terminal is within an abnormal communication range around the communication device that transmits the abnormality signal. (Configuration 2) A plurality of the communication devices are provided, each of the plurality of communication devices is provided in each of the plurality of toilet rooms; The toilet management system described in configuration 1 is characterized in that when another one of the plurality of communication devices receives an abnormality information signal corresponding to the abnormality signal transmitted from one of the plurality of communication devices not being received by the manager information terminal, the other one of the communication devices transmits the abnormality signal. (Configuration 3) The toilet management system described in configuration 2 is characterized in that when another one of the plurality of communication devices receives an abnormality information signal corresponding to the abnormality signal transmitted by one of the plurality of communication devices not being received by the manager information terminal, the other one of the communication devices repeats the operation of transmitting the abnormality signal until the abnormality signal is received by the manager information terminal. (Configuration 4) The toilet management system according to configuration 2, wherein the other communication device is provided in another toilet room among the plurality of toilet rooms that is closest to the toilet room in which the one communication device is provided. (Configuration 5) A toilet management system as described in configuration 4, characterized in that when another one of the plurality of communication devices receives an abnormality information signal corresponding to the abnormality signal transmitted by one of the plurality of communication devices not being received by the administrator information terminal, the other one of the communication devices repeats the operation of transmitting the abnormality signal until the abnormality signal is received by the administrator information terminal, wherein the other one of the communication devices is a communication device installed in a toilet room that is closest to the toilet room in which the one communication device is installed, excluding toilet rooms among the plurality of toilet rooms in which a communication device that has already transmitted the abnormality signal regarding the abnormality is installed. (Configuration 6) A toilet management system described in any one of configurations 1 to 5, characterized in that if the manager information terminal does not receive the abnormality signal for a predetermined time or longer after the communication device transmits the abnormality signal, the multiple manager information terminals are notified of the occurrence of the abnormality by a signal other than the abnormality signal. (Configuration 7) Further equipped with a control terminal, A toilet management system described in any one of configurations 1 to 6, characterized in that when the abnormality occurs, the occurrence of the abnormality is notified to the control terminal by a signal separate from the abnormality occurrence signal. (Configuration 8) Further equipped with a control terminal, A toilet management system described in any one of configurations 1 to 7, characterized in that when the manager information terminal receives the abnormality occurrence signal, the communication device installed in the toilet room where the abnormality occurred or the manager information terminal that received the abnormality occurrence signal notifies the control terminal that the manager information terminal has received the abnormality occurrence signal by a signal separate from the abnormality occurrence signal. (Configuration 9) A toilet management program that causes a communication device that is provided in a toilet room and capable of wireless communication with an administrator information terminal carried by a manager to execute an operation of transmitting an abnormality occurrence signal when an abnormality occurs in a toilet device in the toilet room in which the communication device is provided, or in facility equipment in the toilet room in which the communication device is provided or in a peripheral facility equipment, A toilet management program characterized in that the abnormality signal is a signal that is received by the manager information terminal when the manager information terminal is within an abnormal communication range around the communication device that transmits the abnormality signal.

[0093] The above describes the embodiments of the present invention. However, the present invention is not limited to these descriptions. Any design modifications made by a person skilled in the art to the above-described embodiments are also included within the scope of the present invention as long as they include the characteristics of the present invention. For example, the shape, dimensions, arrangement, installation form, etc. of each element are not limited to those exemplified, and can be modified as appropriate. Furthermore, the elements of each of the above-described embodiments can be combined to the extent technically possible, and such combinations are also included within the scope of the present invention as long as they include the features of the present invention. [Explanation of symbols]

[0094] 10:Communication equipment 10a: First communication device 10b:Second communication device 10c: Third communication device 11: Toilet equipment 11a: Toilet device 11b: Urinal device 12: Remote control 13, 14: Door 15: Washbasin 17: Anomaly detection section 18: Judgment section 20: Administrator information terminal 30: Control terminal 31: Management screen 100: Toilet management system CR: Manager's room Sig1: Abnormal occurrence signal Sig17:Signal Sig1a: First abnormality signal Sig1b: Second abnormality signal Sig2: Signal Sig3: Acknowledgement signal Sig4: Signal Sig5: Signal Sig6: Abnormal information signal Sig7: Signal TB: Private room TR: Toilet room TR1: First toilet room TR2: Second toilet room TR3: 3rd toilet room TRa, TRb: Area

Claims

1. A communication device is provided in the restroom and capable of wireless communication with a manager information terminal carried by the manager, when an abnormality occurs in a toilet device in the toilet room in which the communication device is provided, or in equipment in the toilet room in which the communication device is provided or in a peripheral facility device, the communication device transmits an abnormality occurrence signal; A toilet management system characterized in that the abnormality signal is a signal that is received by the manager information terminal when the manager information terminal is within an abnormal communication range around the communication device that transmits the abnormality signal.

2. A plurality of the communication devices are provided, each of the plurality of communication devices is provided in each of the plurality of toilet rooms; The toilet management system described in claim 1, characterized in that when another one of the plurality of communication devices receives an abnormality information signal corresponding to the abnormality signal transmitted by one of the plurality of communication devices not being received by the manager information terminal, the other one of the communication devices transmits the abnormality signal.

3. The toilet management system described in claim 2, characterized in that when another one of the plurality of communication devices receives an abnormality information signal corresponding to the abnormality signal transmitted by one of the plurality of communication devices not being received by the manager information terminal, the other one of the communication devices repeats the operation of transmitting the abnormality signal until the abnormality signal is received by the manager information terminal.

4. The toilet management system according to claim 2, characterized in that the other communication device is provided in another toilet room among the plurality of toilet rooms that is closest to the toilet room in which the one communication device is provided.

5. a restroom management system in which, when another one of the plurality of communication devices receives an abnormality information signal corresponding to the abnormality signal transmitted by one of the plurality of communication devices not being received by the manager information terminal, the other one of the communication devices repeats an operation of transmitting the abnormality signal until the abnormality signal is received by the manager information terminal, The toilet management system described in claim 4, characterized in that the other one is a communication device installed in a toilet room closest to the toilet room in which the one communication device is installed, excluding the toilet room in which the communication device that has already transmitted the abnormality occurrence signal regarding the abnormality is installed among the plurality of toilet rooms.

6. A toilet management system as described in any one of claims 1 to 5, characterized in that if the abnormality signal is not received by the manager information terminal for a predetermined time or longer after the communication device transmits the abnormality signal, a signal other than the abnormality signal notifies the multiple manager information terminals that the abnormality has occurred.

7. Further equipped with a control terminal, A toilet management system as described in any one of claims 1 to 5, characterized in that when the abnormality occurs, the control terminal is notified of the occurrence of the abnormality by a signal separate from the abnormality occurrence signal.

8. Further equipped with a control terminal, A toilet management system as described in any one of claims 1 to 5, characterized in that when the manager information terminal receives the abnormality signal, the communication device installed in the toilet room where the abnormality occurred or the manager information terminal that received the abnormality signal notifies the control terminal that the manager information terminal has received the abnormality signal by a signal separate from the abnormality signal.

9. A toilet management program that causes a communication device that is provided in a toilet room and capable of wireless communication with an administrator information terminal carried by a manager to execute an operation of transmitting an abnormality occurrence signal when an abnormality occurs in a toilet device in the toilet room in which the communication device is provided, or in facility equipment in the toilet room in which the communication device is provided or in a peripheral facility equipment, A toilet management program characterized in that the abnormality signal is a signal that is received by the manager information terminal when the manager information terminal is within an abnormal communication range around the communication device that transmits the abnormality signal.

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