Information processing apparatus, information processing method and program

Abstract

To provide an information processing apparatus in which a member of a prescribed service discloses information on another service (for example, member information or the like of another service) by himself / herself to exchange points of the prescribed service for points of another service.SOLUTION: In an information processing system, an exchange request information receiving unit 53 of a server which is an information processing apparatus acquires and accepts, as exchange desired information, information indicating a desire to exchange acquired points inputted by a member of a prescribed point system or a user who can become a member of the prescribed point system after designating information relating to point systems other than the prescribed point system as other service user information from a user terminal 3. A point exchange unit 54 performs control processing for exchanging the acquired point related to the prescribed point system with the point related to the other point system based on exchange desired information stored in an exchange desired information DB 72.SELECTED DRAWING: Figure 4

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] There is a technique for confirming with a person in charge of the other service (company, etc.) to which the points are to be transferred whether the transfer is permitted before exchanging the points for the other service (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2004-280760 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, there is currently no system that allows a member of a specified service to exchange points for points of another service by disclosing information about the other service (e.g., membership information of the other service), and while there is a demand for such a system, conventional technologies, including the technology of Patent Document 1, have not been able to adequately meet this demand.

[0005] The present invention has been made in consideration of such circumstances, and aims to enable members of a specified service to exchange points for points of other services by disclosing information about other services (e.g., membership information of other services). [Means for solving the problem]

[0006] In order to achieve the above object, an information processing device according to one aspect of the present invention comprises: an exchange request information receiving means for receiving, from a terminal of a user who is a member or who may become a member of a predetermined point system, information relating to a point system other than the predetermined point system, inputted as other service user information, and then acquiring information indicating a desire to exchange acquired points, as exchange request information, from the user's terminal; a point exchange means for executing a control process for exchanging the acquired points according to the predetermined point system for points according to another point system based on the received exchange request information; Equipped with.

[0007] An information processing method and a program according to one aspect of the present invention are a method and a program corresponding to an information processing device according to one aspect of the present invention. Effect of the Invention

[0008] According to the present invention, by a member of a predetermined service disclosing information about other services (for example, membership information about the other services), points of a predetermined service can be exchanged for points of the other service. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a diagram showing an overview of a service that can be realized by an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied. [Diagram 2] 1 is a diagram illustrating an example of a configuration of an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied. [Diagram 3] 3 is a block diagram showing an example of a hardware configuration of a server in the information processing system of FIG. 2. [Figure 4] 4 is a functional block diagram showing an example of a functional configuration of a server in FIG. 3 that constitutes the information processing system in FIG. 2. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0011] First, referring to FIG. 1, an overview of a service (hereinafter referred to as "this service") that can be realized by an information processing system (see FIG. 2 described later) to which a server according to one embodiment of an information processing device of the present invention is applied will be described. FIG. 1 is a diagram showing an overview of the present service that can be realized by an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied.

[0012] This service HS provides a specified service to a member user U, and also grants points (hereinafter referred to as "User Points") when using the specified service, making it available for use. Furthermore, this service HS is a service that enables a user U, who is a member or has the potential to become a member, to exchange his / her user points for points of other services (hereinafter referred to as "user other points") by disclosing information about other services TS (e.g., membership information of other services, etc., hereinafter referred to as "other service user information").

[0013] Specifically, in the example of Figure 1, in step S1, when information indicating a desire to exchange earned points (hereinafter referred to as "point exchange request information") is sent from the terminal 3 (hereinafter referred to as "user terminal 3") of a user U of the present service HS, which adopts the user present points system, specifying other service user information (e.g., provider company, member information, etc.) for other services TS, the information is accepted by the server 1. Here, the method of inputting other service user information is not particularly limited, and for example, a method can be adopted in which the user U is asked to input information about affiliated companies and members as other service user information when registering as a member of this service HS, editing member information on his / her personal page, etc. Here, the server 1 is an information processing device managed by a provider S of this service (hereinafter, referred to as "service provider S").

[0014] In step S2, the server 1 executes a control process for exchanging the points acquired as the user's main points for other user points based on the exchange request information. The control processing referred to here is sufficient as long as the final result is an exchange for user other points. For example, in addition to a process of transmitting information about points earned in the user other points to a business operating other service TS, a process of transmitting information such as the amount of usage for this service HS to a business operating other service TS can also be adopted.

[0015] This allows a user U who is a member or may become a member of this service HS to disclose membership information, etc. (other service user information) of other services TS and exchange it for other user points, making it possible for the user U to obtain the user other points of his / her own volition.

[0016] In this service, although not shown in Figure 1, the server 1 can acquire and store information on the exchange conditions for earned points in the user's other points system of the other service TS (for example, incentive payments from the other service TS (the company with which the points are exchanged, etc.)) for the user's main points system of the present service HS. In this case, the server 1 can refer to the exchange condition information for the acquired points and exchange the acquired points as the user's main points of the service HS for the user's other points.

[0017] This makes it possible to reliably identify the user's other points based on the exchange condition information agreed upon between the respective providers of this service HS and the other service TS.

[0018] Also, in this service, although not shown in Figure 1, the server 1 can notify the user terminal 3 at a specified time (for example, when soliciting new membership to this service HS, when points are earned as user main points, etc.) that the above-mentioned earned points can be exchanged for user other points by referring to the above-mentioned point exchange condition information for user U who is a member of the user main points system of this service HS. The method of notifying the user terminal 3 is not particularly limited, and various methods can be adopted, such as sending a solicitation email, displaying a notice page on the Web, or the like.

[0019] This allows users U who have registered as members of this service HS to be able to exchange their points for other user points with confidence, thereby making it possible to promote the acquisition of members for this service HS.

[0020] In addition, in this service, although not shown in FIG. 1, the server 1 can propose the above-mentioned predetermined exchange condition information to a provider company that operates a user other points system (an operating company of other services TS). The exchange condition information is not particularly limited, but for example, a time-limited new introduction campaign with an incentive can be adopted. As an incentive, for example, an incentive such as paying the cost related to the user points from the budget of the business side of this service HS can be adopted. A typical case where such an incentive is applied is a campaign for acquiring members of this service HS.

[0021] This will allow us to develop new referral campaigns for this service HS with limited-time incentives aimed at members of other services TS who use user points, thereby promoting the acquisition of members for this service HS.

[0022] Next, with reference to FIG. 2, a description will be given of the configuration of an information processing system that realizes the provision of the above-mentioned service, that is, an information processing system to which a server according to an embodiment of an information processing device of the present invention is applied. FIG. 2 is a diagram showing an example of the configuration of an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied.

[0023] The information processing system shown in FIG. 2 is configured to include a server 1, an administrator terminal 2, a user terminal 3, another service server 4, and another service administrator terminal 5. The server 1, the administrator terminal 2, the user terminal 3, the other service servers 4, and the other service administrator terminal 5 are connected to each other via a network such as the Internet.

[0024] The server 1 is an information processing device managed by a service provider S (such as a corporation) of this service HS. The server 1 executes various processes for realizing this service while appropriately communicating with an administrator terminal 2, a user terminal 3, other service servers 4, and other service administrator terminals 5. The administrator terminal 2 is an information processing device operated by an administrator who is an employee, etc. belonging to the service provider S (corporation, etc.) of this service HS and who performs various management of this service HS, including at least the management of user points, and is composed of a smartphone, tablet, personal computer, etc. The user terminal 3 is an information processing device operated by a user U who is a member of another service TS and is a member of this service HS or who wishes to become a member, and is configured with a smartphone, tablet, personal computer, or the like. The other service server 4 is an information processing device managed by a service provider (such as a corporation) of the other service TS. The other service administrator terminal 5 is an information processing device operated by an administrator who performs various management of the other service TS, including at least management of user other points, among employees, etc. belonging to the service provider (corporation, etc.) of the other service TS, and is composed of a smartphone, tablet, personal computer, etc.

[0025] FIG. 3 is a block diagram showing an example of a hardware configuration of a server in the information processing system shown in FIG.

[0026] The server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an input unit 16, an output unit 17, a memory unit 18, a communication unit 19, and a drive 20.

[0027] The CPU 11 executes various processes according to a program recorded in the ROM 12 or a program loaded from the storage unit 18 into the RAM 13 . The RAM 13 also stores data and the like necessary for the CPU 11 to execute various processes.

[0028] The CPU 11, ROM 12, and RAM 13 are connected to one another via a bus 14. An input / output interface 15 is also connected to this bus 14. An input unit 16, an output unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input / output interface 15.

[0029] The input unit 16 is configured with, for example, a keyboard and is used to input various information. The output unit 17 is configured with a display such as a liquid crystal display, a speaker, and the like, and outputs various information as images and sounds. The storage unit 18 is configured with a dynamic random access memory (DRAM) or the like, and stores various data. The communication unit 19 communicates with other devices (eg, the administrator terminal 2, the user terminal 3, the other service server 4, and the other service administrator terminal 5 in FIG. 2) via a network N including the Internet.

[0030] Removable media 30, such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, is appropriately loaded into the drive 20. A program read from the removable media 30 by the drive 20 is installed in the storage unit 18 as necessary. Furthermore, the removable medium 30 can also store various data stored in the storage unit 18 in the same manner as the storage unit 18 .

[0031] Although not shown, the administrator terminal 2, user terminal 3, other service server 4, and other service administrator terminal 5 in Fig. 2 can also have basically the same hardware configuration as that shown in Fig. 3. Therefore, a description of the hardware configuration of the administrator terminal 2, user terminal 3, other service server 4, and other service administrator terminal 5 will be omitted.

[0032] 1 can be executed by cooperation of various hardware and software constituting the information processing system of FIG. 2 including the server 1 of FIG.

[0033] FIG. 4 is a functional block diagram showing an example of a functional configuration of the server of FIG. 3 in the information processing system of FIG.

[0034] As shown in FIG. 4, in the CPU 11 of the server 1, an exchange condition information acquisition unit 51, a point exchange notification unit 52, an exchange request information acceptance unit 53, a point exchange unit 54, and an exchange condition information proposal unit 55 function. In addition, an exchange condition information DB71, an exchange request information DB72, and a point information DB73 are provided in one area of ​​the storage unit 18 of the server 1.

[0035] The exchange information receiving unit 53 receives information indicating a desire to exchange earned points input by a user (e.g., user U in Figure 1) who is a member or may become a member of a specified point system (e.g., the user's main points system of this service HS in Figure 1) after the user has designated information relating to a point system other than the specified point system as other service user information (e.g., provider and member information of other service TS that has adopted the user's other points system in Figure 1), and receives this information as exchange request information from the user terminal 3. In addition, the form or method in which user U inputs other service user information is not particularly limited, and for example, the form in which user U inputs the other service user information may be adopted, such as when registering as a member of a specified point system, or when editing member information on the personal page of a specified point system. The exchange desired information thus received by the exchange desired information receiving unit 53 is stored in the exchange desired information DB 72 .

[0036] The point exchange unit 54 executes control processing to exchange earned points under a specified point system (e.g., earned points under the user's main points in Figure 1) for points under another point system (e.g., the user's other points in Figure 1) based on the exchange request information stored in the exchange request information DB72. Here, the control process is sufficient as long as it ultimately enables points to be exchanged, and the concept includes, for example, control processes for transmitting information about earned points in other point systems to businesses that operate other point systems (for example, service providers of other service TSs in Figure 1), as well as control processes for transmitting information such as the amount used in a specific point system to businesses that operate other point systems (for example, service providers of other service TSs in Figure 1).

[0037] This allows a user (e.g., user U in Figure 1) who is a member or potential member of a specific point system (e.g., this service HS in Figure 1) to disclose membership information, etc. (e.g., other service user information) of another point system (e.g., other service TS in Figure 1) and exchange it for points of that other point system (e.g., other user points), thereby enabling the user to obtain earned points (e.g., other user points) related to the other point system specified by their own will.

[0038] The exchange condition information acquisition unit 51 acquires, for a given point system, exchange condition information for acquired points in other point systems from the other service server 4 or the other service manager terminal 5 , and stores the information in the exchange condition information DB 71 . In this case, the point exchange unit 54 refers to the exchange condition information for the acquired points (for example, the payment of an incentive from another service H (the company with which the points are exchanged, etc.)) and exchanges the acquired points for points related to the other point system.

[0039] This makes it possible to reliably identify the points earned in a given point system (this service HS) and another point system (another service TS) based on the exchange condition information agreed upon between the operators of the other point system.

[0040] The point exchange notification unit 52 notifies the user terminal 3 that, for a user who is a member or who may become a member of a specified point system, the points that have been earned can be exchanged for other point systems at a specified time (for example, when a new member is solicited, when points have been earned, etc.), by referring to the exchange condition information stored in the exchange condition information DB71. The method of notification is not particularly limited, and any method can be adopted, such as a solicitation email, displaying on a notice page on the Web, or the like.

[0041] Users who are members or potential members of a specific points system (e.g., this service HS) can reliably exchange points for other points systems (e.g., other services TS), making it possible to promote the acquisition of members for the specific points system (e.g., this service HS).

[0042] The exchange condition information proposing unit 55 proposes predetermined information as exchange condition information to the other service manager terminal 5 of an administrator who operates another point system (for example, a service provider of another service TS). As the predetermined information, for example, information on a time-limited new introduction campaign with an incentive can be adopted. As an incentive, for example, the point fee in another point system can be paid from the budget of the business operator (for example, the service provider S of this service HS) that operates the predetermined point system. Also, a typical case of a new introduction campaign is a campaign to acquire members of the predetermined point system by having members of another point system introduce the predetermined point system.

[0043] This makes it possible to develop time-limited new referral campaigns with incentives for a specific point system aimed at members of other point systems, thereby promoting the acquisition of members for that specific point system.

[0044] Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the scope that can achieve the object of the present invention are considered to be included in the present invention.

[0045] Furthermore, the system configuration shown in FIG. 2 and the hardware configuration of the server 1 shown in FIG. 3 are merely examples for achieving the object of the present invention, and are not particularly limited.

[0046] In addition, the functional block diagram shown in Fig. 4 is merely an example and is not particularly limited. In other words, it is sufficient that the information processing system in Fig. 2 is provided with a function capable of executing the above-mentioned various processes as a whole, and the functional blocks and databases used to realize this function are not particularly limited to the example in Fig. 4.

[0047] Furthermore, the locations of the functional blocks and databases are not limited to those shown in FIG. 4 and may be arbitrary. For example, at least some of the functional blocks and databases arranged on the server 1 side may be provided on the administrator terminal 2 side, the user terminal 3 side, other service server 4, other service administrator terminal 5 side, or other information processing device not shown.

[0048] Furthermore, the above-described series of processes can be executed by hardware or software. Furthermore, one functional block may be configured as a single piece of hardware, a single piece of software, or a combination of both.

[0049] When the series of processes is executed by software, the program constituting the software is installed into a computer or the like from a network or a recording medium. The computer may be a computer implemented with dedicated hardware. Furthermore, the computer may be a computer capable of executing various functions by installing various programs thereon, such as a server, a general-purpose smartphone, or a personal computer.

[0050] A recording medium containing such a program may be composed not only of a removable medium (not shown) that is distributed separately from the device body in order to provide the program to the user, but also of a recording medium that is provided to the user in a pre-installed state in the device body.

[0051] In this specification, the steps of describing a program to be recorded on a recording medium include not only processes that are performed chronologically according to the order, but also processes that are not necessarily performed chronologically but are executed in parallel or individually.

[0052] In summary, it is sufficient for an information processing device to which the present invention is applied to have the following configuration, and various embodiments can be adopted. That is, an information processing device to which the present invention is applied (for example, the server 1 in FIG. 2 to FIG. 4) an exchange request information receiving means (e.g., exchange request information receiving unit 53 in FIG. 4) for receiving, as exchange request information, information indicating a desire to exchange acquired points input by a user (e.g., user U in FIG. 1) who is a member or who may become a member of a predetermined point system (e.g., the user's main point system of the present service HS in FIG. 1) after designating information relating to a point system other than the predetermined point system as other service user information (e.g., provider and member information of the other service TS that adopts the user's other point system in FIG. 1); a point exchange means (e.g., a point exchange unit 54 in FIG. 4) that executes a control process for exchanging the acquired points in the predetermined point system (e.g., the acquired points in the user's main points in FIG. 1) for points in another point system (e.g., the user's other points in FIG. 1) based on the received exchange request information; It will be enough if you have this.

[0053] This allows a user (e.g., user U in Figure 1) who is a member or potential member of a specific point system (e.g., this service HS in Figure 1) to disclose membership information, etc. (e.g., other service user information) of another point system (e.g., other service TS in Figure 1) and exchange it for points of that other point system (e.g., other user points), thereby enabling the user to obtain earned points (e.g., other user points) related to the other point system specified by their own will.

[0054] The system further includes an exchange condition information acquisition unit (e.g., exchange condition information acquisition unit 51 in FIG. 4) for acquiring exchange condition information for the acquired points in the other point system from the other service server 4 or the other service manager terminal 5, and storing the information in a predetermined database (e.g., exchange condition information DB 71 in FIG. 4), The point exchange unit 54 refers to exchange condition information for the acquired points (e.g., payment of incentives from other service H (exchange destination company, etc.)) and exchanges the acquired points for points related to another point system. It is possible.

[0055] This makes it possible to reliably identify the points earned in a given point system (this service HS) and another point system (another service TS) based on the exchange condition information agreed upon between the operators of the other point system.

[0056] Furthermore, a point exchange notification means (e.g., the point exchange notification unit 52 in FIG. 4 ) for notifying the user, who is a member or a potential member of the predetermined point system, at a predetermined timing (e.g., when a new member is invited, when points are earned, etc.), that the earned points can be exchanged for the other point system by referring to the exchange condition information; It can be provided with:

[0057] This allows users who are members or potential members of a given points system (e.g., this Service HS) to be able to exchange their points for other points systems (e.g., other Services TS), making it possible to promote the acquisition of members for the given points system (e.g., this Service HS).

[0058] Furthermore, an exchange condition information proposing means (e.g., exchange condition information proposing unit 55 in FIG. 4) for proposing predetermined information as the exchange condition information to a terminal (e.g., other service manager terminal 5 in FIG. 4) of an administrator (e.g., a service provider of other service TS) who operates the other point system. It can be provided with:

[0059] This makes it possible to develop time-limited new referral campaigns with incentives for a specific point system aimed at members of other point systems, thereby promoting the acquisition of members for that specific point system. [Explanation of symbols]

[0060] 1 server, 2 administrator terminal, 3 user terminal, 4 other service server, 5 other service administrator terminal, 11 CPU, 12 ROM, 13 RAM, 14 bus, 15 input / output interface, 16 input section, 17 output section, 18 storage section, 19 communication section, 20 drive, 30 removable media, 51 exchange condition information acquisition section, 52 points exchange notification section, 53 exchange request information acceptance section, 54 points exchange section, 55 exchange condition information proposal section, 71 exchange condition information DB, 72 exchange request information DB, 73 points information DB, U user, HS this service, TS other services, S service provider

Claims

1. an exchange request information receiving means for receiving, from a terminal of a user who is a member or who may become a member of a predetermined point system, information relating to a point system other than the predetermined point system, inputted as other service user information, and then acquiring information indicating a desire to exchange acquired points, as exchange request information, from the user's terminal; a point exchange means for executing a control process for exchanging the acquired points according to the predetermined point system for points according to another point system based on the received exchange request information; An information processing device comprising:

2. The method further includes acquiring information on exchange conditions for the points acquired under the other point system, and storing the information on exchange conditions for the points acquired under the other point system in a predetermined database, The point exchange means refers to the exchange condition information of the acquired points and exchanges the acquired points for points related to the other point system. The information processing device according to claim 1 .

3. a point exchange notification means for notifying the user, who is a member or may become a member of the predetermined point system, at a predetermined timing by referring to the exchange condition information, that the acquired points can be exchanged for the other point system, to the terminal of the user; The information processing device according to claim 2 , further comprising:

4. an exchange condition information suggestion means for suggesting predetermined information as the exchange condition information to an administrator who operates the other point system; The information processing device according to claim 2 .

5. An information processing method executed by an information processing device, an exchange request information receiving step of acquiring and receiving, from a terminal of a user who is a member or who may become a member of a predetermined point system, information relating to a point system other than the predetermined point system, inputted as other service user information, and indicating a desire to exchange acquired points, as exchange request information; a point exchange step of executing a control process for exchanging the acquired points related to the predetermined point system for points related to another point system based on the received exchange request information; An information processing method comprising:

6. On the computer, an exchange request information receiving step of acquiring and receiving, from a terminal of a user who is a member or who may become a member of a predetermined point system, information relating to a point system other than the predetermined point system, inputted as other service user information, and indicating a desire to exchange acquired points, as exchange request information; a point exchange step of executing a control process for exchanging the acquired points related to the predetermined point system for points related to another point system based on the received exchange request information; A program that executes control processing including:

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