Server device, display control method, and program

Abstract

To provide a technique for sharing conversation information exchanged in a remote medical system.SOLUTION: A server device includes: a communication control unit that controls communication between a first information processing terminal placed at a medical site and a second information processing terminal placed remotely from the medical site; a keyword detection unit that determines whether a predetermined keyword is included in conversation information exchanged between the first information processing terminal and the second information processing terminal, and extracts related information related to the detected keyword; and a display control unit that displays the detected keyword and the related information as provisional information and, upon receiving a confirmation operation, displays the provisional information as confirmed information.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present disclosure relates to a server device, a display control method, and a program. [Background technology]

[0002] Recent advances in information and communication technology have promoted the use of telemedicine. For example, in telemedicine, images of patients are shared between the hospital to which the patient is taken and a hospital located far away from the said hospital, and conversations between medical staff at both hospitals are transmitted. Through such telemedicine, doctors at the local hospital can provide more appropriate treatment to the patient with advice from the attending physician and specialists at the remote hospital.

[0003] Known telemedicine tools for implementing such telemedicine include those described in the following documents. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] U.S. Pat. No. 10,483,007 Summary of the Invention [Problem to be solved by the invention]

[0005] On the other hand, in medical settings requiring emergency medical care, such as emergency medical care and neonatal care, oral communication is the primary method of communication. When a remote medical system is used in such medical settings, it may become more difficult to ensure the accuracy of information and to share information among medical staff. For example, treatment is mainly carried out through conversations between doctors and nurses at the patient's location, making it difficult for doctors at a remote location to confirm and judge the patient's condition. In addition, if the voice becomes unclear due to the speaker's position or the microphone angle, it may become even more difficult for doctors at a remote location to understand the conversation. Furthermore, when multiple locations participate remotely, doctors who join late or who leave their desks for a short time have difficulty understanding the content of the conversation.

[0006] In addition, when a nurse visits a patient's home alone to receive a diagnosis from a remote doctor, such as in a home nursing program, the nurse must talk to the doctor while providing care, which often makes it difficult for the nurse to enter information using a keyboard, and diagnosis and advice may be provided through voice conversation. This raises concerns that the remote doctor may not be able to accurately grasp information due to slip-ups or poor audio quality.

[0007] In view of the above problems, one object of the present disclosure is to provide a technique for sharing conversation information exchanged in a remote medical system. [Means for solving the problem]

[0008] One aspect of the present disclosure relates to a server device having a communication control unit that controls communication between a first information processing terminal placed at a medical site and a second information processing terminal placed remotely from the medical site, a keyword detection unit that determines whether a predetermined keyword is included in conversation information exchanged between the first information processing terminal and the second information processing terminal and extracts related information related to the detected keyword, and a display control unit that displays the detected keyword and the related information as provisional information and, upon receiving a confirmation operation, displays the provisional information as confirmed information. Effect of the Invention

[0009] According to the present disclosure, conversation information exchanged in a remote medical system can be shared. [Brief description of the drawings]

[0010] [Figure 1] FIG. 1 is a schematic diagram illustrating a telemedicine system according to one embodiment of the present disclosure. [Diagram 2] FIG. 2 is a diagram showing patient information shared in a remote medical system according to an embodiment of the present disclosure. [Diagram 3] FIG. 3 is a block diagram illustrating a hardware configuration of a server device according to an embodiment of the present disclosure. [Figure 4] FIG. 4 is a block diagram illustrating a functional configuration of a server device according to an embodiment of the present disclosure. [Diagram 5] FIG. 5 is a diagram illustrating registered keyword information according to an embodiment of the present disclosure. [Figure 6] FIG. 6 is a diagram showing an example of a screen in a remote medical system according to an embodiment of the present disclosure. [Figure 7] FIG. 7 is a diagram showing an example of a screen in a remote medical system according to an embodiment of the present disclosure. [Figure 8] FIG. 8 is a flowchart illustrating a display control process according to an embodiment of the present disclosure. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0011] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings.

[0012] In the following embodiment, a remote medical system for sharing conversation information between information processing terminals is disclosed.

[0013] [Telemedicine System] A remote medical system according to an embodiment of the present disclosure will be described with reference to Fig. 1. Fig. 1 is a schematic diagram showing a remote medical system according to an embodiment of the present disclosure.

[0014] 1, the remote medical system 10 includes an information processing terminal 20, a user terminal 30, and a server device 100. The information processing terminal 20, the user terminal 30, and the server device 100 are communicatively connected via, for example, a network (not shown).

[0015] The information processing terminal 20 is placed, for example, at a medical site where a patient is present, acquires images of the patient and medical staff, conversations uttered by the patient and medical staff, and the like, and transmits the acquired images, conversations, and the like to the server device 100. The information processing terminal 20 also receives data acquired from the server device 100, and displays the received data, and the like on a monitor.

[0016] The user terminal 30 is used, for example, by a doctor who is remote from the medical site where the patient is, and provides the remote doctor with images, conversations, etc. received from the information processing terminal 20 via the server device 100 through a monitor and speaker. The user terminal 30 also transmits utterances, messages, etc. sent by the remote doctor to the server device 100.

[0017] The server device 100 exchanges information between the information processing terminal 20 and the user terminal 30, as described in detail below. In the following embodiment, the server device 100 acquires voice information of a conversation exchanged between a patient, doctor, nurse, etc. of the information processing terminal 20 and a doctor (e.g., a primary care physician, a specialist, etc.) of the user terminal 30. For example, the server device 100 may execute voice recognition on the acquired voice information and detect whether a predetermined keyword is included in the acquired conversation information as a recognition result based on text data. When a predetermined keyword is detected in the acquired conversation information, the server device 100 extracts related information related to the detected keyword and displays the extracted related information as provisional information. For example, when "body temperature" is detected in the conversation information as a predetermined keyword, the server device 100 detects a numerical value corresponding to body temperature from the context before and after "body temperature" in the conversation information, and displays the detected numerical value as provisional information together with "body temperature" as related information on the information processing terminal 20 and the user terminal 30. Then, when a confirmation operation for the displayed provisional information is received, the server device 100 displays the keyword and the related information on the information processing terminal 20 and the user terminal 30 as confirmed information.

[0018] For example, in the example shown in Fig. 2, "body temperature", "weight", "blood pressure", "breathing", "tracheal intubation", "age after birth", etc. can be detected as keywords. Then, as information related to "body temperature" and "tracheal intubation", "36.0°C" and "yes" are displayed as confirmed information. Also, as information related to "weight" and "age after birth", "2,200g" and "30 weeks" are displayed as provisional information, waiting for a confirmation operation by the user.

[0019] This allows conversation information exchanged orally between the medical staff at the site where the information processing terminal 20 is located and a remote advisor, specialist, etc. to be displayed as text data on the screen, making it possible to share the conversation information. Also, the keywords and related information automatically extracted by the server device 100 are initially displayed as provisional information, and are then displayed as final information after confirmation by the user. This allows the keywords and related information to be shared as accurate information.

[0020] Here, the server device 100 is realized by any type of computing device, information processing device, etc., and may have a hardware configuration as shown in Fig. 3. That is, the server device 100 has a drive device 101, a storage device 102, a memory device 103, a processor 104, a user interface (UI) device 105, and a communication device 106, which are interconnected via a bus B.

[0021] A program or instruction for implementing various functions and processes in the server device 100, which will be described later, may be stored in a removable storage medium such as a CD-ROM (Compact Disk-Read Only Memory) or a flash memory. When the storage medium is set in the drive device 101, the program or instruction is installed from the storage medium to the storage device 102 or the memory device 103 via the drive device 101. However, the program or instruction does not necessarily have to be installed from the storage medium, and may be downloaded from any external device via a network or the like. The storage device 102 is realized by a hard disk drive or the like, and stores files, data, etc. used to execute the program or instruction together with the installed program or instruction. The memory device 103 is realized by a random access memory, a static memory, etc., and when the program or instruction is started, reads out the program, instruction, data, etc. from the storage device 102 and stores them. The storage device 102, the memory device 103, and the removable storage medium may be collectively referred to as a non-transitory storage medium.

[0022] The processor 104 may be realized by one or more central processing units (CPUs), graphics processing units (GPUs), processing circuitry, etc., each of which may be composed of one or more processor cores, and executes various functions and processes of the server device 100 described below according to programs, instructions, data such as parameters necessary to execute the programs or instructions, etc., stored in the memory device 103. The user interface (UI) device 105 may be composed of input devices such as a keyboard, mouse, camera, microphone, etc., output devices such as a display, speaker, headset, printer, etc., and input / output devices such as a touch panel, and realizes an interface between a user and the server device 100. For example, a user operates a graphical user interface (GUI) displayed on a display or a touch panel using a keyboard, mouse, etc. to operate the server device 100. The communication device 106 is realized by various communication circuits that execute communication processes with external devices, the Internet, communication networks such as a LAN (Local Area Network), etc.

[0023] However, the above-described hardware configuration is merely an example, and the server device 100 according to the present disclosure may be realized by any other appropriate hardware configuration.

[0024] [Server device] Next, a server device 100 according to an embodiment of the present disclosure will be described. Fig. 4 is a block diagram showing a functional configuration of the server device 100 according to an embodiment of the present disclosure. As shown in Fig. 4, the server device 100 has a communication control unit 110, a keyword detection unit 120, and a display control unit 130. For example, one or more functional units of the communication control unit 110, the keyword detection unit 120, and the display control unit 130 may be realized by one or more processors 104 executing one or more programs or instructions.

[0025] The communication control unit 110 controls communication between the information processing terminal 20 arranged at the medical site and the user terminal 30 arranged remotely from the medical site. For example, when the communication control unit 110 receives video information, audio information, text information, etc. from the information processing terminal 20 and the user terminal 30, it transmits the received video information, audio information, text information, etc. to the information processing terminal 20 and the user terminal 30 in any one format such as a video conference, an online conference, a chat, etc., or in a combination of any two or more formats.

[0026] Here, the communication control unit 110 may perform speech recognition on the voice information received from the information processing terminal 20 and the user terminal 30, for example, conversation information exchanged orally between the user of the information processing terminal 20 and the user of the user terminal 30, and convert the conversation information into text information. Also, the communication control unit 110 may convert the text information received from the information processing terminal 20 and the user terminal 30, for example, text information such as advice sent by the user of the user terminal 30, into voice information and provide it to the information processing terminal 20 not only as text information but also as voice information.

[0027] The keyword detection unit 120 determines whether a predetermined keyword is included in the conversation information exchanged between the information processing terminal 20 and the user terminal 30, and extracts related information related to the detected keyword. For example, for perinatal care, the keywords may be terms related to the patient's vital information, medical history, treatment, etc., such as "age after birth", "weight", "blood pressure", "breathing", "tracheal intubation", and "infectious disease", and may be registered in advance by a user, etc. Also, the related information may be a numerical value for each keyword (e.g., "30 weeks" for "age after birth", "36.0°C" for "body temperature"), an answer (e.g., "yes" / "no" for "tracheal intubation"), etc.

[0028] The registered keywords may be registered in the registered keyword information as shown in FIG. 5, for example. In the illustrated example, "number of weeks since birth" is registered as a keyword with keyword number "#001", and it is registered that the value of "number of weeks since birth" is expressed in units of "weeks". Furthermore, "weight" is registered as a keyword with keyword number "#002", and it is registered that the value of "weight" is expressed in units of "g". Similarly, keywords such as "body temperature", "blood pressure", "breathing", "tracheal intubation", and "infectious disease", and units of the numerical values ​​of each keyword or answer candidates such as "yes" / "no" may be registered in the registered keyword information. Furthermore, a priority may be set for each keyword as shown in the figure.

[0029] For example, when the conversation information exchanged between the information processing terminal 20 and the user terminal 30 includes the content "The number of weeks after birth is 30," the keyword detection unit 120, upon detecting "number of weeks after birth" as a keyword, may extract "30 weeks" as related information using the "weeks" corresponding to the "number of weeks after birth" registered in the registered keyword information as a clue. Similarly, the keyword detection unit 120 may extract related information such as a numerical value or an answer corresponding to each keyword included in the conversation information.

[0030] The display control unit 130 displays the detected keyword and related information as provisional information, and upon receiving a confirmation operation, displays the provisional information as confirmed information. Specifically, upon acquiring a keyword included in the conversation information and related information corresponding to the keyword, the display control unit 130 may first display the acquired keyword and related information as provisional information in text format on the information processing terminal 20 and the user terminal 30. That is, the keyword and related information are acquired by the voice recognition and word detection by the server device 100, and there is a possibility of misrecognition and / or misdetection. For this reason, the acquired keyword and related information may be adopted as confirmed information only after being approved by the user.

[0031] After the keywords and related information are displayed as provisional information on the monitors of the information processing terminal 20 and the user terminal 30, the display control unit 130 may display the displayed provisional information as finalized information when a confirmation operation is received to confirm that the provisional information is correct. For example, in the example screen shown in FIG. 2, "body temperature" and "tracheal intubation" are displayed as finalized information by a confirmation operation. On the other hand, "weight" and "number of weeks old" have not received a confirmation operation and are displayed as provisional information. At this time, the display control unit 130 may highlight (e.g., blink) the provisional information to prompt the user to confirm the provisional information.

[0032] Here, the confirmation operation may be a touch operation on the monitor screen of the information processing terminal 20 or the user terminal 30. For example, the display control unit 130 may determine that the provisional information displayed on the monitor screen of the information processing terminal 20 or the user terminal 30 has been approved by performing a touch operation on the provisional information. On the other hand, the display control unit 130 may determine that the provisional information displayed on the monitor screen of the information processing terminal 20 or the user terminal 30 has been rejected by performing a slide operation or the like on the provisional information. In this case, the display control unit 130 may request the information processing terminal 20 and the user terminal 30 to re-input.

[0033] Alternatively, the confirmation operation may be a voice operation on the information processing terminal 20 or the user terminal 30. For example, when "30 weeks old" is displayed as provisional information, the display control unit 130 may determine that the provisional information has been approved when a positive voice response such as "30 weeks old is fine" is received from the user. On the other hand, when a negative voice response such as "30 weeks old is not fine" is received, the display control unit 130 may determine that the provisional information has been rejected and request re-input from the information processing terminal 20 and the user terminal 30. In addition, when confirming "30 weeks old", the display control unit 130 may highlight "30 weeks old" on the monitor screen of the information processing terminal 20 and / or the user terminal 30.

[0034] Here, when the detected keyword is transmitted from the information processing terminal 20, the display control unit 130 may be configured to receive a confirmation operation from the information processing terminal 20. That is, the display control unit 130 may be configured to be able to receive a confirmation operation for the provisional information of the keyword and the related information from the information processing terminal 20 or the user terminal 30 of the user who uttered the keyword and the related information, and may be configured not to receive a confirmation operation from a terminal other than the utterance side.

[0035] In one embodiment, the display control unit 130 may associate the detected keywords with related information and display them on the information processing terminal 20 and the user terminal 30. For example, the display control unit 130 may display each detected keyword and related information together with an image of the patient and an image of the participating doctor so that the correspondence between each keyword and the related information of the keyword can be understood. As shown in the figure, the provisional information may be displayed with "(provisional)" and the finalized information may be displayed with "(finalized)". The provisional information may be highlighted, such as by flashing, to prompt a finalization operation.

[0036] For example, the display control unit 130 may display keywords and related information according to a set display mode. For example, when the conversation information includes "age 30 weeks, tracheal intubation completed, weight 2,200g, body temperature 36.0°C," the display control unit 130 may display keywords and related information according to the chronological order of the utterances. For example, the display control unit 130 may display the most recently uttered keyword at the top (live mode). In this case, the display control unit 130 may display "body temperature 36.0°C (confirmed)," "weight 2,200g (tentative)," "tracheal intubation yes (confirmed)," and "age 30 weeks (confirmed)" from the top of the keyword screen in a keyword screen showing keywords and related information for the above-mentioned conversation information, as shown in FIG. 6.

[0037] Alternatively, the display control unit 130 may display the keywords and related information according to the priority. For example, the display control unit 130 may display a keyword with a higher priority at a higher position (priority mode). Here, the priority of each keyword may be set in the registered keyword information. In the example shown in FIG. 5, "age of birth" has the highest priority A, "weight" and "tracheal intubation" have the next highest priority B, and "body temperature" has the next highest priority C. According to this priority, the display control unit 130 may display "age of birth 30 weeks (confirmed)", "weight 2,200g (provisional)", "tracheal intubation yes (confirmed)", and "body temperature 36.0°C (confirmed)" on the keyword screen from the top of the keyword screen, as shown in FIG. 7. In addition, the keywords and related information with a high priority may be highlighted.

[0038] The display control unit 130 may further determine the display order of each keyword and related information according to a frequency mode and a history mode. The frequency mode displays keywords detected more frequently in the conversation information at a higher position, and the history mode may display keywords in chronological order of the progress of the conversation. The display control unit 130 may display only a predetermined keyword and its related information (registration mode), or may display general medical terms that appear in the conversation information in addition to the predetermined keyword and its related information (general medical terminology mode). Which display mode to use may be set by the respective users in the information processing terminal 20 and the user terminal 30.

[0039] The displayed keywords and related information may be highlighted by operations of the users of the information processing terminal 20 and the user terminal 30. The information processing terminal 20 and the user terminal 30 do not necessarily need to display the same screen. For example, the information processing terminal 20 may display an image of the patient in a relatively small size, and the keyword screen in a relatively large size. On the other hand, the user terminal 30 may display an image of the patient in a relatively large size, and the keyword screen in a relatively small size.

[0040] Moreover, the keywords may be changed according to the patient's symptoms and the type of disease. Moreover, the conversation information is not necessarily limited to voice information, and may be input as text information. For example, the information processing terminal 20 or the user terminal 30 may be muted, and the conversation information may be input by a keyboard. Moreover, the speaker may be specified in the conversation information, and the specified speaker may be displayed. For example, in FIG. 6 and FIG. 7, an image of the speaking doctor is displayed with a black frame. This makes it possible to clearly indicate the questioner and the answerer. Moreover, the communication control unit 110 may perform control so that a confirmation operation is not performed on the content of a question asked by a questioner based on the statement of the questioner.

[0041] [Display control processing] Next, a display control process according to an embodiment of the present disclosure will be described. Fig. 8 is a flowchart showing the display control process according to an embodiment of the present disclosure. The display control process is executed by the above-mentioned server device 100, and more specifically, may be realized by one or more processors 104 of the server device 100 executing one or more programs or instructions stored in one or more memory devices 103.

[0042] 8, in step S101, the server device 100 acquires conversation information. For example, the conversation information may be conversation information in a voice format indicating a conversation exchanged between the information processing terminal 20 and the user terminal 30. For example, the server device 100 may perform voice recognition on the conversation information and acquire text data of the utterance included in the conversation information.

[0043] In step S102, the server device 100 determines whether the conversation information includes a predetermined keyword. Specifically, the server device 100 refers to registered keyword information in which the keyword to be extracted is registered, and determines whether the conversation information includes a keyword registered in the registered keyword information. If a keyword is detected in the conversation information (S102: YES), the display control process proceeds to step S103, and if a keyword is not detected in the conversation information (S102: NO), the display control process returns to step S101.

[0044] In step S103, the server device 100 displays the detected keyword and related information as provisional information. Specifically, the server device 100 extracts a numerical value or an answer related to the detected keyword from the conversation information, associates the keyword with the related information, and displays it as provisional information on the information processing terminal 20 and the user terminal 30. After that, the server device 100 waits for a confirmation operation for the keyword and related information.

[0045] In step S104, the server device 100 determines whether a confirmation operation has been received. If a confirmation operation has been received (S104: YES), the display control process proceeds to step S105, and if a confirmation operation has not been received (S104: NO), the display control process continues to wait for the confirmation operation.

[0046] In step S105, the server device 100 displays the keyword and the related information as finalized information. When the keyword and the related information are determined as finalized information, the medical staff using the information processing terminal 20 and the user terminal 30 can provide medical treatment, advice, and treatment based on the confirmed finalized information.

[0047] According to the above-mentioned server device 100 and display control process, oral utterances at the medical site are displayed as text data, so that more accurate information can be shared between the medical staff at the site and the remote doctor. Note that the above-mentioned embodiment has been described with a focus on the medical staff at the site and the remote doctor, but the present disclosure is not limited thereto, and the patient, the patient's family, etc. may also operate the system.

[0048] In addition, the following supplementary notes are provided in relation to the above description. (Appendix 1) a communication control unit that controls communication between a first information processing terminal disposed at a medical site and a second information processing terminal disposed remotely from the medical site; a keyword detection unit that determines whether a predetermined keyword is included in conversation information exchanged between the first information processing terminal and the second information processing terminal, and extracts information related to the detected keyword; a display control unit that displays the detected keyword and the related information as provisional information, and when a confirmation operation is received, displays the provisional information as confirmed information; A server device having the above configuration. (Appendix 2) The server device according to claim 1, wherein the display control unit associates the detected keyword with the related information and displays them on the first information processing terminal and the second information processing terminal. (Appendix 3) The server device according to claim 1 or 2, wherein the related information indicates a numerical value or an answer related to the keyword. (Appendix 4) A server device as described in any one of appendices 1 to 3, wherein, when the detected keyword is one sent from the first information processing terminal, the display control unit accepts the confirmation operation from the first information processing terminal. (Appendix 5) The server device according to any one of Appendices 1 to 4, wherein the confirmation operation includes at least one of a touch operation on a monitor screen of the first information processing terminal or the second information processing terminal, and a voice operation on the first information processing terminal or the second information processing terminal. (Appendix 6) 6. The server device according to any one of claims 1 to 5, wherein the display control unit displays the keyword and the related information in accordance with a set display mode. (Appendix 7) 7. The server device of claim 6, wherein the display mode is selected from a live mode, a priority mode, a frequency mode, a history mode, a registration mode, and a medical terminology mode. (Appendix 8) Acquiring conversation information communicated between a first information processing terminal disposed at a medical site and a second information processing terminal disposed remotely from the medical site; determining whether the conversation information includes a predetermined keyword and extracting related information related to the detected keyword; displaying the detected keyword and the related information as provisional information, and when a confirmation operation is received, displaying the provisional information as confirmed information; The computer executes the display control method. (Appendix 9) Acquiring conversation information communicated between a first information processing terminal disposed at a medical site and a second information processing terminal disposed remotely from the medical site; determining whether the conversation information includes a predetermined keyword and extracting related information related to the detected keyword; displaying the detected keyword and the related information as provisional information, and when a confirmation operation is received, displaying the provisional information as confirmed information; A program that causes a computer to execute the following.

[0049] Although the examples of the present disclosure have been described in detail above, the present disclosure is not limited to the specific embodiments described above, and various modifications and variations are possible within the scope of the gist of the present disclosure described in the claims. [Industrial Applicability]

[0050] The present disclosure is useful for remote medical systems. [Explanation of symbols]

[0051] 10. Telemedicine System 20 Information processing terminal 30 User terminal 100 Server device 110 Communication control section 120 Keyword detection section 130 Display control unit

Claims

1. a communication control unit that controls communication between a first information processing terminal disposed at a medical site and a second information processing terminal disposed remotely from the medical site; a keyword detection unit that determines whether a predetermined keyword is included in conversation information exchanged between the first information processing terminal and the second information processing terminal, and extracts information related to the detected keyword; a display control unit that displays the detected keyword and the related information as provisional information, and when a confirmation operation is received, displays the provisional information as confirmed information; A server device having the above configuration.

2. The server device according to claim 1 , wherein the display control unit displays the detected keyword and the related information in association with each other on the first information processing terminal and the second information processing terminal.

3. The server device according to claim 1 , wherein the related information indicates a numerical value or an answer related to the keyword.

4. The server device according to claim 1 , wherein, when the detected keyword is one transmitted from the first information processing terminal, the display control unit accepts the confirmation operation from the first information processing terminal.

5. The server device according to claim 1 , wherein the confirmation operation includes at least one of a touch operation on a monitor screen of the first information processing terminal or the second information processing terminal, and a voice operation on the first information processing terminal or the second information processing terminal.

6. The server device according to claim 1 , wherein the display control unit displays the keyword and the related information in accordance with a set display mode.

7. The server device of claim 6 , wherein the display mode is selected from a live mode, a priority mode, a frequency mode, a history mode, a registration mode, and a medical terminology mode.

8. Acquiring conversation information communicated between a first information processing terminal disposed at a medical site and a second information processing terminal disposed remotely from the medical site; determining whether the conversation information includes a predetermined keyword and extracting related information related to the detected keyword; displaying the detected keyword and the related information as provisional information, and when a confirmation operation is received, displaying the provisional information as confirmed information; The computer executes the display control method.

9. Acquiring conversation information communicated between a first information processing terminal disposed at a medical site and a second information processing terminal disposed remotely from the medical site; determining whether the conversation information includes a predetermined keyword and extracting related information related to the detected keyword; displaying the detected keyword and the related information as provisional information, and when a confirmation operation is received, displaying the provisional information as confirmed information; A program that causes a computer to execute the following.

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