Information providing device, information processing system, information providing method, and program

Abstract

To assist in suggesting a destination that suits a user's state.SOLUTION: The above problem is solved by an information providing device including user information acquisition means for acquiring user information of a user, state determination means for performing user state determination based on the user information, and suggestion means for suggesting a destination for the user based on the result of the state determination.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an information providing device, an information processing system, an information providing method, and a program. [Background technology]

[0002] For example, users who plan to go to a place different from their usual environment for a trip, outing, business trip, etc. (hereafter referred to as "trip") will use a Web search or other method to find information about the destination and plan their activities at the destination in advance. Users who are traveling may also use a Web search or other method to find their next destination while they are at the destination.

[0003] Patent Document 1 describes a website that provides services such as sales and reservations for travel-related products over the Internet. Summary of the Invention [Problem to be solved by the invention]

[0004] However, when a user is traveling, he or she may feel more tired than expected or have unexpected energy, and may want to decide on the next destination depending on his or her condition at the time. However, it is necessary for the user to search the Web for a destination that suits his or her condition at the time, which is time-consuming. Patent Document 1 does not address such a problem.

[0005] The present disclosure aims to support the suggestion of destinations that suit the user's situation. [Means for solving the problem]

[0006] One embodiment of the present invention is an information providing device having a user information acquisition means for acquiring user information of a user, a status determination means for determining the status of the user based on the user information, and a suggestion means for suggesting a destination for the user based on the result of the status determination. Effect of the Invention

[0007] According to one embodiment of the present invention, it is possible to assist in suggesting destinations that suit the user's condition. [Brief description of the drawings]

[0008] [Figure 1] 1 is a configuration diagram of an example of an information processing system according to an embodiment of the present invention. [Diagram 2] FIG. 2 is a configuration diagram of an example of an experience facility according to the present embodiment. [Diagram 3] FIG. 2 is a diagram illustrating an example of a hardware configuration of a computer according to the present embodiment. [Figure 4] FIG. 2 is a diagram illustrating an example of a hardware configuration of a smartphone according to the embodiment of the present invention. [Diagram 5] 1 is a functional configuration diagram of an example of an information providing device according to an embodiment of the present invention; [Figure 6] FIG. 2 is a functional configuration diagram of an example of a user terminal according to the present embodiment. [Figure 7] 5 is a flowchart illustrating an example of processing of the information processing system according to the present embodiment. [Figure 8] FIG. 11 is a diagram illustrating an example of determining a state of a user. [Figure 9] FIG. 11 is a diagram illustrating an example of a destination suggestion for a user. [Figure 10] FIG. 13 is an image diagram of an example of a plan change proposal made to a user at the destination. [Figure 11] 5 is a flowchart illustrating an example of processing of the information processing system according to the present embodiment. [Figure 12] 11 is a diagram showing an example of the correspondence between the state of a user and the performance to be performed by a device in an experience facility. FIG. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings.

[0010] [First embodiment] <System configuration> Fig. 1 is a configuration diagram of an example of an information processing system according to the present embodiment. The information processing system 1 shown in Fig. 1 includes an information providing device 10, a service providing device 11, an SNS (social networking service) site 13, a search site 14, a travel destination suggestion site 15, a user terminal 16, a smart watch 17, an audio device 18, one or more rooms 21 of an experience facility 20, an experience facility system 22, a signage distribution system 23, an aroma control system 24, and a communication network 19.

[0011] The information providing device 10, the service providing device 11, the SNS site 13, the search site 14, the travel destination suggestion site 15, the user terminal 16, the audio device 18, one or more rooms 21 of the experience facility 20, the experience facility system 22, the signage distribution system 23, and the aroma control system 24 communicate with each other via a communication network 19. The communication network 19 is the Internet, a LAN (Local Area Network), or the like. The information providing device 12 indicated by the dotted line in Fig. 1 is an example of a device that combines the functions of the information providing device 10 and the service providing device 11 into one.

[0012] The user terminal 16 is an information processing terminal operated by a user. The user terminal 16 is a PC (Personal Computer), a mobile phone, a smartphone, a tablet terminal, a game console, a PDA (Personal Digital Assistant), etc. The user operates the user terminal 16 to use the service providing device 11, the SNS site 13, the search site 14, the travel destination suggestion site 15, etc.

[0013] For example, a user uses an SNS site 13 to post on an SNS, save any information that interests them, and write comments on other people's posts (hereinafter referred to as "posted information"). In addition, a user gathers information by searching using a search site 14 or a travel destination suggestion site 15, etc., and considers destinations such as travel destinations. For example, before or during a trip, a user considers destinations at the travel destination (hereinafter referred to as "destinations"), such as tourist attractions, restaurants, hotels, and other places they want to visit at the travel destination, how to get to those places, and the order in which to visit them.

[0014] The smart watch 17 is an example of a wearable device that measures the user's biometric information (vital data such as heart rate, body temperature, blood pressure, sleep state, and number of steps). The smart watch 17 is also an example of a wearable device that measures the user's location information. The smart watch 17 may be used as a user terminal 16. The audio device 18 is installed in the user's home or car, and audio information such as the user's conversation is input. The audio device 18 is portable and may be installed in a location of the user's choice.

[0015] The information providing device 10 acquires user information of the user from the service providing device 11, the SNS site 13, the search site 14, the travel destination suggestion site 15, etc. The information providing device 10 also acquires vital data and location information of the user measured by a smart watch 17 from a user terminal 16. Furthermore, the information providing device 10 acquires voice data of the user from a voice device 18.

[0016] For example, the information providing device 10 obtains information on destinations of interest to the user from SEO (Search Engine Optimization). For example, the information providing device 10 obtains information on destinations of interest to the user and facilities used by the user (accommodation facilities, shops, restaurants, event venues, tourist facilities, activity facilities, etc.) from a search site 14 and a travel destination suggestion site 15.

[0017] The service providing device 11 determines a destination to be proposed to the user as described below, and proposes it by displaying it on the user terminal 16. The display on the user terminal 16 may be performed by using an email or an application.

[0018] Furthermore, the service providing device 11 controls devices such as an audio device, an STB (set-top box), a projection mapping device, and an odor device, which are provided in each room 21 of the experience facility 20, to perform a performance, which will be described later, in, for example, a room 21 of the experience facility 20. The experience facility 20 is, for example, an accommodation facility such as a hotel where a user stays, an event venue for an event in which the user participates, or a tourist facility used by the user.

[0019] The service providing device 11 may be operated by a facility operator of the experience facility 20, or may be operated by a service provider (which may be an individual or an organization such as a company), an event planning company, or the like. The service providing device 11 acquires user information of the user and the user's state, such as emotions, from the information providing device 10. The service providing device 11 determines a destination to be suggested to the user based on the acquired user information and the user's state, as described below.

[0020] The experience facility system 22 accepts, for example, a reservation from a user for use of a room 21 in the experience facility 20. The room 21 in the experience facility 20 is, for example, a room or floor of a hotel where the user stays. The details of the room 21 in the experience facility 20 will be described later.

[0021] The signage distribution system 23 is a system that distributes information (content) to be displayed on a projector or a display installed in the room 21 of the experience facility 20. The aroma control system 24 is a system that controls the odor device 33 installed in the room 21 of the experience facility 20.

[0022] The information providing device 10 and the service providing device 11 are, for example, a PC or a workstation. The information providing device 10 and the service providing device 11 may be realized by a server device, an ASP (Application Service Provider), or cloud computing.

[0023] 1 is an example. For example, at least a part of the functions of the information providing device 10 may be provided in the service providing device 11. Also, at least a part of the functions of the service providing device 11 may be provided in the information providing device 10. Furthermore, some of the functions of the information providing device 10 and the service providing device 11 may be provided in the user terminal 16, the smart watch 17, the experience facility system 22, etc.

[0024] Fig. 2 is a configuration diagram of an example of an experience facility according to the present embodiment. As shown in Fig. 2, a room 21 of an experience facility 20 is provided with an audio device 30, an STB 31, a projector 32, and an odor device 33 as examples of devices that perform a performance according to an emotion, which is an example of a state of a user.

[0025] The audio device 30 performs a sound production such as music according to device control information output from the service providing device 11. The STB 31 and the projector 32 are examples of projection mapping devices. The STB 31 and the projector 32 perform a production by projection mapping according to the device control information output from the service providing device 11 and the content provided from the signage distribution system 23. The STB 31 and the projector 32 perform a display production according to the device control information output from the service providing device 11 and the content provided from the signage distribution system 23. The odor device 33 performs an odor production according to the device control information output from the service providing device 11 and the aroma information provided from the aroma control system 24.

[0026] The device that performs the performance according to the emotion, which is an example of the state of the user in FIG. 2, is one example, and may be an air conditioner, lighting, or the like. The air conditioner changes, for example, the temperature, humidity, and air volume of the room 21. The lighting changes, for example, the brightness and color tone of the room 21. The room 21 may be provided with an information processing terminal that is operated by the user. The user may use the information processing terminal provided in the room 21 instead of the user terminal 16.

[0027] <Hardware configuration> "computer" The information providing device 10 and the service providing device 11 in Fig. 1 are realized, for example, by a computer 500 having a hardware configuration shown in Fig. 3. Furthermore, when the user terminal 16 in Fig. 1 is a PC, it is realized, for example, by a computer 500 having a hardware configuration shown in Fig. 3. Fig. 3 is a hardware configuration diagram of an example of a computer according to this embodiment.

[0028] The computer 500 includes a CPU (Central Processing Unit) 501, a ROM (Read Only Memory) 502, a RAM (Random Access Memory) 503, a HD 504, a HDD (Hard Disk Drive) controller 505, a display 506, an external device connection I / F (Interface) 508, a network I / F 509, a data bus 510, a keyboard 511, a pointing device 512, a DVD-RW (Digital Versatile Disk Rewritable) drive 514, and a media I / F 516.

[0029] Of these, the CPU 501 controls the overall operation of the computer 500 in accordance with a program. The ROM 502 stores programs used to drive the CPU 501, such as the IPL. The RAM 503 is used as a work area for the CPU 501. The HD 504 stores various data such as programs. The HDD controller 505 controls the reading and writing of various data from and to the HD 504 in accordance with the control of the CPU 501.

[0030] The display 506 displays various information such as a cursor, a menu, a window, characters, or an image. The external device connection I / F 508 is an interface for connecting various external devices. In this case, the external device is, for example, a USB (Universal Serial Bus) memory. The network I / F 509 is an interface for data communication using the communication network 19. The data bus 510 is an address bus, a data bus, or the like for electrically connecting each component such as the CPU 501.

[0031] The keyboard 511 is a type of input means having a plurality of keys for inputting characters, numbers, various instructions, etc. The pointing device 512 is a type of input means for selecting and executing various instructions, selecting a processing target, moving a cursor, etc. The DVD-RW drive 514 controls reading and writing of various data from a DVD-RW 513 as an example of a removable recording medium. Note that the medium is not limited to a DVD-RW, and may be a DVD-R or the like. The media I / F 516 controls reading and writing (storing) of data from a recording medium 515 such as a flash memory.

[0032] It should be noted that the hardware configuration shown in FIG. 3 is merely an example, and it is not necessary for the configuration to include all of the components shown in FIG. 3, or the configuration may include components other than those shown in FIG.

[0033] 《Smartphone》 When the user terminal 16 in Fig. 1 is a smartphone, it is realized by, for example, a smartphone 700 having the hardware configuration shown in Fig. 4. Fig. 4 is a diagram showing an example of the hardware configuration of a smartphone according to this embodiment.

[0034] The smartphone 700 in FIG. 4 includes a CPU 701, a ROM 702, a RAM 703, an EEPROM 704, a CMOS sensor 705, an image sensor I / F 706, an acceleration / direction sensor 707, a media I / F 709, and a GPS receiver 711.

[0035] The CPU 701 controls the overall operation of the smartphone 700. The ROM 702 stores the CPU 701 and programs used to drive the CPU 701, such as the IPL. The RAM 703 is used as a work area for the CPU 701. The EEPROM 704 reads and writes various data, such as programs for the smartphone 700, under the control of the CPU 701.

[0036] The CMOS sensor 705 is a type of built-in imaging means that captures an image of a subject (mainly a self-portrait) under the control of the CPU 701 to obtain image data. Note that imaging means such as a CCD sensor may be used instead of the CMOS sensor 705. The imaging element I / F 706 is a circuit that controls the driving of the CMOS sensor 705. The acceleration / azimuth sensor 707 is one of various sensors such as an electronic magnetic compass or gyrocompass that detects geomagnetism, and an acceleration sensor.

[0037] A media I / F 709 controls reading and writing (storing) of data from and to a recording medium 708 such as a flash memory. A GPS receiving unit 711 receives GPS signals from GPS satellites.

[0038] The smartphone 700 also includes a long-distance communication circuit 712, a CMOS sensor 713, an image sensor I / F 714, a microphone 715, a speaker 716, an audio input / output I / F 717, a display 718, an external device connection I / F 719, a short-distance communication circuit 720, an antenna 720a of the short-distance communication circuit 720, and a touch panel 721.

[0039] The long-distance communication circuit 712 is a circuit that communicates with other devices via the communication network 19. The CMOS sensor 713 is a type of built-in imaging means that captures an image of a subject and obtains image data under the control of the CPU 701. The image sensor I / F 714 is a circuit that controls the drive of the CMOS sensor 713. The microphone 715 is a built-in circuit that converts sound into an electrical signal. The speaker 716 is a built-in circuit that converts the electrical signal into physical vibrations to produce sound such as music or voice.

[0040] The audio input / output I / F 717 is a circuit that processes input and output of audio signals between the microphone 715 and the speaker 716 under the control of the CPU 701. The display 718 is a type of display unit such as a liquid crystal or organic EL (Electro Luminescence) that displays an image of a subject, various icons, etc. The display may be an HMD (head mounted display). The external device connection I / F 719 is an interface that connects various external devices. The short-range communication circuit 720 is a communication circuit such as NFC or Bluetooth. The touch panel 721 is a type of input unit that allows the user to operate the smartphone 700 by pressing the display 718.

[0041] The smartphone 700 also includes a bus line 710. The bus line 710 is an address bus, a data bus, or the like for electrically connecting the components such as the CPU 701 shown in FIG.

[0042] <Functional configuration> The information providing device 10 and the service providing device 11 of the information processing system 1 according to this embodiment are realized by, for example, a functional configuration as shown in Fig. 5. Fig. 5 is a functional configuration diagram of an example of an information providing device according to this embodiment. Note that the functional configuration diagram of Fig. 5 appropriately omits configurations that are not necessary for the explanation of this embodiment. The information providing device 10 and the service providing device 11 realize, for example, the functional configuration shown in Fig. 5 by executing programs such as an OS and applications.

[0043] The service providing device 11 has a communication unit 60, a user information acquisition unit 62, a state determination unit 64, a suggestion unit 66, a device control unit 68, and a storage unit 70. The storage unit 70 has a user information storage unit 80, a destination information storage unit 82, and a device control information storage unit 84.

[0044] The communication unit 60 communicates with the information providing device 10, the user terminal 16, the devices in the room 21 of the experience facility 20, and the experience facility system 22. The user information acquisition unit 62 acquires user information of the user. The user information includes data necessary to determine the user's condition and data necessary to suggest destinations to the user, such as the user's conversation data, vital data, and data posted to SNS. The user himself may be able to select which data to use as user information from the user terminal, etc.

[0045] The state determination unit 64 determines the state of the user based on the user information acquired by the user information acquisition unit 62. For example, the state determination unit 64 determines the state of the user, such as emotions (e.g., positive, neutral, negative, etc.), based on at least one of the user's conversation data, vital data, and SNS posting data included in the user information.

[0046] The suggestion unit 66 suggests a destination suited to the user based on the result of the state determination by the state determination unit 64. For example, the suggestion unit 66 suggests to the user a destination based on the state of the user, such as the emotion of the user, which is the result of the state determination by the state determination unit 64.

[0047] The device control unit 68 outputs device control information for controlling the devices in the room 21 of the experience facility 20 in which the user is present to the audio device 30, the STB 31, the projector 32, and the smell device 33, and controls them to perform a presentation according to the emotion, which is an example of the state of the user. The device control unit 68 may also output device control information for controlling the devices in the room 21 of the experience facility 20 in which the user is present to the experience facility system 22, the signage distribution system 23, or the aroma control system 24, and control them to perform a presentation according to the emotion, which is an example of the state of the user.

[0048] In this way, the device control unit 68 outputs device control information and controls the devices in the room 21 of the experience facility 20 at the user's destination so as to perform a presentation according to the user's emotion and the devices in the room 21 of the experience facility 20 at the user's destination. The user information storage unit 80 stores the user information acquired by the user information acquisition unit 62. The destination information storage unit 82 stores candidate information of destinations to be suggested to the user.

[0049] 5 has a communication unit 40, a user information acquisition unit 42, an information providing unit 44, and a storage unit 46. The communication unit 40 communicates with the service providing device 11, the SNS site 13, the search site 14, the travel destination suggestion site 15, the user terminal 16, and the voice device 18. The storage unit 46 has a user information storage unit 50 and a device control information storage unit 52.

[0050] The user information acquisition unit 42 acquires user information about a user by pre-registration by the user, collection from the SNS site 13, the search site 14, the travel destination suggestion site 15, the user terminal 16, and the voice device 18, etc. The user information storage unit 50 of the storage unit 46 stores the user information acquired by the user information acquisition unit 42.

[0051] The device control information storage unit 52 of the storage unit 46 stores device control information for controlling the devices in the room 21 of the experience facility 20 to perform a presentation according to the state of the user, such as the user's emotion, based on the state of the user, such as the user's emotion. For example, the device control information storage unit 52 stores device control information for causing the devices in the room 21 of the experience facility 20 to perform a presentation suited to a positive user, when the user's emotion is positive. In addition, the device control information storage unit 52 stores device control information for causing the devices in the room 21 of the experience facility 20 to perform a presentation suited to a negative user, when the user's emotion is negative. The information providing unit 36 ​​provides the user information and device control information stored in the storage unit 46 to the service providing device 11.

[0052] 5 is an example, and part of the functions of the information providing device 10 may be provided in the service providing device 11, or part of the functions of the service providing device 11 may be provided in the information providing device 10. Also, the information providing device 12 may be an information providing device in which the functions of the information providing device 10 and the service providing device 11 are integrated. Furthermore, the division of the information providing device 10 and the service providing device 11 in FIG. 5 is an example, and the information providing device 10 and the service providing device 11 may be divided into three or more devices.

[0053] Moreover, the user terminal 16 of the information processing system 1 according to this embodiment is realized by, for example, a functional configuration as shown in Fig. 6. Fig. 6 is a functional configuration diagram of an example of a user terminal according to this embodiment. Note that the functional configuration diagram of Fig. 6 appropriately omits configuration that is not necessary for the explanation of this embodiment. The user terminal 16 realizes, for example, the functional configuration of Fig. 6 by executing programs such as an OS and applications.

[0054] The user terminal 16 in Fig. 6 has a communication unit 100, an operation reception unit 102, a display control unit 104, and a data provision unit 106. The communication unit 100 communicates with the information providing device 10, the service providing device 11, the SNS site 13, the search site 14, the travel destination suggestion site 15, and the experience facility system 22. The operation reception unit 102 receives operations from a user. The display control unit 104 controls the display of the display 506 or 718 based on various data received from the information providing device 10, the service providing device 11, the SNS site 13, the search site 14, the travel destination suggestion site 15, and the experience facility system 22.

[0055] The data providing unit 106 provides the vital data of the user measured by the user terminal 16 or the smart watch 17 and the location information of the user measured by the user terminal 16 or the smart watch 17 to the information providing device 10 or the service providing device 11. Note that the functional configuration in FIG. 6 is an example.

[0056] <Processing> A processing procedure of the information processing system 1 according to this embodiment will be described. Fig. 7 is a flowchart showing an example of processing of the information processing system according to this embodiment. The processing of Fig. 7 may be started in response to a request from a user as a trigger, or may be started at predetermined time intervals (for example, every 5 minutes).

[0057] In step S10, the user information acquisition unit 62 of the service providing device 11 acquires user information from the information providing device 10 and the user terminal 16. The user information includes at least one of conversation data by the user, vital data of the user, and data posted to an SNS.

[0058] In step S12, the state determination unit 64 of the service providing device 11 determines the state of the user based on at least one of the conversation data by the user, the vital sign data of the user, and the data posted to the SNS.

[0059] Fig. 8 is a diagram for explaining an example of a user's state determination. Fig. 8(A) shows an example in which user information such as conversation data by the user, vital data of the user, and data posted to an SNS is input to the state determination unit 64, and an emotion (positive, neutral, or negative), which is an example of the user's state, is determined and output. Fig. 8(B) shows an example in which negative is output as the user's state by inputting text information such as conversation data by the user or data posted to an SNS.

[0060] The user status determination shown in Figure 8 may utilize, for example, an existing web service that provides a sentiment analysis function, or may utilize a machine learning model that has already machine-learned the relationship between user information and the user status.

[0061] In step S14, the suggestion unit 66 of the service providing device 11 suggests a destination suited to the user based on the result of the state determination by the state determination unit 64. For example, the suggestion unit 66 determines a destination for the user suited to the state of the user, such as the emotion of the user, which is the result of the state determination by the state determination unit 64, and suggests the destination to the user.

[0062] Furthermore, the suggestion unit 66 of the service providing device 11 may suggest a destination suited to the user based on the result of the state determination by the state determination unit 64 and the location information of the user. For example, the suggestion unit 66 determines a destination for the user suited to the state of the user, such as the emotion of the user, which is the result of the state determination by the state determination unit 64, and the location information of the user's location, and suggests the destination to the user.

[0063] FIG. 9 is a diagram for explaining an example of a destination suggestion for a user. FIG. 9(A) shows an example in which the user's state such as emotion, user information, and location information are input to the suggestion unit 66, and an experience facility (an example of a destination) to be suggested to the user is determined and output. Destinations suggested to the user are, for example, tourist spots, restaurants, or hotels. FIG. 9(B) shows an example in which a roadside station, YY glassworking experience, etc. are output as examples of suggested destinations based on the input of the user's state such as emotion, user information, and location information.

[0064] Fig. 10 is an image diagram of an example of a proposal for a change in plan made to a user at a travel destination. For example, the travel plan is to visit XX Aquarium, play at the beach, and then go to a hotel. Also, the user is more tired than expected at XX Aquarium.

[0065] If the user becomes more tired than expected at the XX aquarium, the state of feeling tired is reflected in the user information. Based on the user information, the state of the user (emotions, physical condition, tiredness, etc.) is determined to be negative by the state determination unit 64 of the service providing device 11. In addition, the suggestion unit 66 of the service providing device 11 suggests to the user to change the plan to, for example, a roadside station as the next destination instead of the sea. Note that the suggestion is not limited to one, and there may be multiple suggestions.

[0066] If the user does not get tired at the XX aquarium, the user information reflects a lively state. Based on the user information, the state of the user is determined to be positive by the state determination unit 64 of the service providing device 11. If the state of the user is determined to be positive, the suggestion unit 66 of the service providing device 11 suggests the sea as the user's next destination as planned.

[0067] According to the process shown in FIG. 7, the next destination suited to the user's condition can be suggested, and the user does not need to search the Web for a destination suited to his or her condition.

[0068] In addition, in the hotel of Fig. 10, a soothing space may be produced according to the state of the user, for example, as shown in Fig. 11. Fig. 11 is a flowchart showing an example of the processing of the information processing system according to this embodiment. The processing of Fig. 11 may be started by being triggered by the arrival of the user.

[0069] In step S20, the user information acquisition unit 62 of the service providing device 11 acquires user information from the information providing device 10 and the user terminal 16. In step S22, the status determination unit 64 determines the status of the user based on at least one of the user's conversation data, the user's vital sign data, and the data posted to the SNS. When there are multiple users, the user may be able to select which user's information to use using a user terminal or the like. The status of the user may also be determined using the result of integrating the information of multiple users.

[0070] In step S24, the device control unit 68 of the service providing apparatus 11 controls the devices in the room 21 of the destination experience facility 20 so as to perform a performance suited to the user, based on the result of the state determination by the state determination unit 64.

[0071] Fig. 12 is a diagram showing an example of the correspondence between the state of the user and the effects to be performed by the devices in the experience facility. Fig. 12 shows settings for each emotion (e.g., positive, neutral, or negative), which is an example of the state of the user, regarding the effects to be performed by the devices in room 21 (an example of a destination) of experience facility 20 in the hotel in Fig. 10.

[0072] Therefore, the devices in the room 21 of the experience facility 20 can perform a performance according to the emotion, which is an example of the state of the user, according to FIG. 12. For example, if the emotion of the user is negative, the audio device 30 shown in FIG. 2 outputs soothing music that is highly effective in relieving fatigue and promoting relaxation. Also, if the emotion of the user is negative, the STB 31 and projector 32 shown in FIG. 2 select no performance. Also, if the emotion of the user is negative, the STB 31 and projector 32 shown in FIG. 2 display soothing content. Also, if the emotion of the user is negative, the smell device 33 shown in FIG. 2 emits a soothing scent.

[0073] According to the information processing system 1 of this embodiment, it is possible to assist in suggesting destinations that suit the user's condition, and it is also possible to control devices in room 21 of the experience facility 20 so that a presentation that suits the user's condition can be performed in room 21 of the experience facility 20.

[0074] Each function of the above-described embodiments can be realized by one or more processing circuits. Here, the term "processing circuit" in this specification includes a processor programmed to execute each function by software, such as a processor implemented by an electronic circuit, and a device such as an ASIC (Application Specific Integrated Circuit), a DSP (digital signal processor), an FPGA (field programmable gate array), or a conventional circuit module designed to execute each function described above.

[0075] The group of devices described in the examples merely shows one of a number of computing environments for implementing the embodiments disclosed herein. The present invention is not limited to the present embodiment, and the components in the present embodiment include those that can be easily conceived by a person skilled in the art, those that are substantially the same, and those that are within the scope of what is called equivalent. Furthermore, various omissions, substitutions, modifications, and combinations of the components can be made without departing from the spirit of the present embodiment.

[0076] For example, aspects of the present invention are as follows. <1> A user information acquisition means for acquiring user information of a user; A status determination means for determining a status of the user based on the user information; A suggestion means for suggesting a destination for the user based on a result of the state determination; An information providing device having the above configuration. <2> The state determination means determines an emotion of the user based on at least one of voice information, biological information, and information transmitted to a social networking service by the user, which are included in the user information. The above-mentioned <1> The information providing device described herein. <3> a device control means for outputting device control information for controlling a device at the destination based on the result of the state determination and the destination of the user; The above further comprises <1> or <2> The information providing device described herein. <4> The suggestion means suggests a destination for the user based on the emotion of the user. The above-mentioned <2> The information providing device described herein. <5> The device control means outputs device control information for controlling the destination device so as to perform a performance according to the emotion of the user and the destination device of the user. The above-mentioned <3> The information providing device described herein. <6> The destination device is at least one of an audio device, a projection mapping device, a signage device, and an odor device. The above <3> The information providing device described herein. <7> The suggestion means suggests a next destination for the user based on a result of the state determination and location information of the user. The above <1> ~ <6> 13. An information providing device according to any one of claims 1 to 12. <8> An information processing system in which an information providing device and a user terminal are communicatively connected, The information providing device includes: A user information acquisition means for acquiring user information of a user; A status determination means for determining a status of the user based on the user information; A suggestion means for suggesting a destination for the user based on a result of the state determination; having The user terminal includes: a display control means for displaying the proposed destination of the user; An information processing system having the above configuration. <9> An information providing method executed by an information providing device, comprising: A user information acquisition step of acquiring user information of a user; a state determination step of determining a state of the user based on the user information; A suggestion step of suggesting a destination for the user based on a result of the state determination; A method of providing information having the above-mentioned features. <10> On the computer, a user information acquisition step of acquiring user information of a user; a state determination step of determining a state of the user based on the user information; a suggestion step of suggesting a destination for the user based on a result of the state determination; A program for executing the above. [Explanation of symbols]

[0077] 1. Information Processing Systems 10, 12 Information provision device 11 Service provision equipment 16 User terminals 19. Communications Networks 20 Experience Facilities 21 rooms 30 Audio Devices 31 STB 32 Projector 33 Smell Device 62 User information acquisition department 64 Status Judgment Unit 66 Proposal Department 68 Device Control Unit [Prior art documents] [Patent documents]

[0078] [Patent Document 1] Patent No. 5349212

Claims

1. A user information acquisition means for acquiring user information of a user; A status determination means for determining a status of the user based on the user information; A suggestion means for suggesting a destination for the user based on a result of the state determination; An information providing device having the above configuration.

2. The state determination means determines an emotion of the user based on at least one of voice information, biological information, and information transmitted to a social networking service by the user, which are included in the user information.

2. The information providing device according to claim 1,

3. a device control means for outputting device control information for controlling a device at the destination based on the result of the state determination and the destination of the user; 3. The information providing device according to claim 1, further comprising:

4. The suggestion means suggests a destination for the user based on the emotion of the user.

3. The information providing device according to claim 2, wherein:

5. The device control means outputs device control information for controlling the destination device so as to perform a performance according to the emotion of the user and the destination device of the user.

4. The information providing device according to claim 3,

6. The destination device is at least one of an audio device, a projection mapping device, a signage device, or an odor device.

4. The information providing device according to claim 3.

7. The suggestion means suggests a next destination for the user based on a result of the state determination and location information of the user.

3. The information providing device according to claim 1 or 2.

8. An information processing system in which an information providing device and a user terminal are communicatively connected, The information providing device includes: A user information acquisition means for acquiring user information of a user; A status determination means for determining a status of the user based on the user information; A suggestion means for suggesting a destination for the user based on a result of the state determination; having The user terminal includes: a display control means for displaying the proposed destination of the user; An information processing system having the above configuration.

9. An information providing method executed by an information providing device, comprising: A user information acquisition step of acquiring user information of a user; a state determination step of determining a state of the user based on the user information; A suggestion step of suggesting a destination for the user based on a result of the state determination; A method of providing information having the above-mentioned features.

10. On the computer, a user information acquisition step of acquiring user information of a user; a state determination step of determining a state of the user based on the user information; a suggestion step of suggesting a destination for the user based on a result of the state determination; A program for executing the above.

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