Information processing device, information processing method and program

Abstract

To provide a mechanism that enables a predetermined user to manage an on-line medical care application made by a specific user who has a specific relationship with the predetermined user.SOLUTION: In response to accepting an application for an on-line medical care from a specific user TU who has a specific relationship with a predetermined user SU, a procedure requirement information output part 52 outputs procedure requirement information required to proceed to accept the on-line medical care to the predetermined user SU. On receiving procedure requirement information transmitted from the predetermined user SU, a specific user reception part 53 executes control to proceed to accept the on-line medical care between the specific user TU and a doctor D on determining that it is possible to proceed to accept the on-line medical care.SELECTED DRAWING: Figure 4

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] Conventionally, there is technology that can be applied when a user's child, parent, caregiver, guardian, or the like receives remote medical treatment and medication instructions as a patient (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2021-179961 A Summary of the Invention [Problem to be solved by the invention]

[0004] In recent years, there has been a demand for a mechanism that allows a specific user to manage online medical consultation applications from specific users who have a specific relationship with the specific user. However, conventional technologies, including the technology of Patent Document 1, are unable to fully meet such demands.

[0005] The present invention has been made in consideration of the above-mentioned situation, and aims to provide a mechanism that enables a specific user to manage online medical consultation applications from specific users who have a specific relationship with the specific user. [Means for solving the problem]

[0006] In order to achieve the above object, an information processing device according to one aspect of the present invention comprises: a procedural requirement information output means for outputting to the predetermined user, in response to receiving an application for online medical treatment from a specific user having a specific relationship with the predetermined user, procedural requirement information necessary for the predetermined user to proceed with the application for online medical treatment; a specific user reception means for proceeding with the online medical consultation of the specific user when it is determined that the online medical consultation can be continued in response to receiving the procedure requirement information from the specific user; Equipped with.

[0007] An information processing method and a program according to one aspect of the present invention are a method and a program corresponding to an information processing device according to one aspect of the present invention. Effect of the Invention

[0008] According to the present invention, a mechanism can be provided that enables a specific user to manage online medical consultation applications of specific users who have a specific relationship with the specific user. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a diagram showing an overview of a service that can be realized by an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied. [Diagram 2] 1 is a diagram illustrating an example of a configuration of an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied. [Diagram 3] 3 is a block diagram showing an example of a hardware configuration of a server in the information processing system of FIG. 2. [Figure 4] 4 is a functional block diagram showing an example of a functional configuration of a server in FIG. 3 that constitutes the information processing system in FIG. 2. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0011] First, referring to FIG. 1, an overview of a service (hereinafter referred to as "this service") that can be realized by an information processing system (see FIG. 2 described later) to which a server according to one embodiment of an information processing device of the present invention is applied will be described. FIG. 1 is a diagram showing an overview of the present service that can be realized by an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied.

[0012] This service provides a mechanism that enables a specific user to manage online medical consultation applications from specific users who have a specific relationship with the specific user. The predetermined user is referred to as a predetermined user SU. A user having a specific relationship with the predetermined user SU is referred to as a specific user TU.

[0013] Specifically, in FIG. 1, the specific user TU is a minor who is under the parental authority of the predetermined user SU, and the predetermined user SU is the person in parental authority of the specific user TU. A specific user TU operates a specific user terminal 2, and a predetermined user SU operates a predetermined user terminal 3.

[0014] In this service, for example, in step S1 shown in FIG. 1, when a specific user TU who is, for example, a minor operates a specific user terminal 2 to apply for online medical treatment, the server 1 accepts the application for online medical treatment. That is, in step S1, the server 1 accepts an application for online medical treatment from a specific user terminal 2.

[0015] In this service, when a specific user TU applies for online medical treatment, the designated user SU, who has parental authority, obtains the procedural requirement information necessary to proceed with the online medical treatment application via the designated user terminal 3, as shown in step S2. Specifically, the predetermined user SU acquires information on procedural requirements necessary for the specific user TU to proceed with the reception of the online medical consultation, for example, information on a consent form. That is, in step S2, the server 1 transmits procedural requirement information, for example, consent form information, to the predetermined user terminal 3.

[0016] In this service, when a specified user SU determines that it is possible to proceed with the online medical consultation after acquiring the procedural requirement information, as shown in step S3, information such as a consent form indicating agreement, in order to proceed with the online medical consultation for the specific user TU, is sent from the specified user terminal 3 to the server 1. That is, in step S3, the server 1 acquires information necessary for proceeding with the reception of the online medical consultation, such as a consent form indicating consent.

[0017] In this service, if it is determined that the online medical consultation can be accepted, the online medical consultation between the specific user TU and doctor D is started, as shown in step S4. That is, in step S4, the server 1 connects a specific user terminal 2 operated by a specific user TU and a doctor terminal 4 operated by a doctor D, and executes control to conduct online medical consultation between the specific user TU and the doctor D.

[0018] In this way, with this service, for example, when a minor or other person wishes to receive online medical treatment, their legal guardian can smoothly prepare and submit a consent form, thereby enabling them to receive online medical treatment. That is, this service can be provided as a mechanism that enables a predetermined user SU to manage an online medical consultation application of a specific user TU.

[0019] In this service, although not shown in FIG. 1, the server 1 may output medical treatment and prescription drug records of a specific user. That is, the server 1 may output information on the past medical treatment of a specific user TU to a predetermined user SU. This will enable, for example, legal guardians to view the past medical records of minors seeking online medical treatment and consider whether or not to give consent.

[0020] Furthermore, in this service, although not shown in FIG. 1, a direct message to a specific user TU may be output. That is, in response to receiving message information for a specific user TU from a predetermined user SU, the server 1 may output the received message information to the specific user TU. This allows, for example, a parent or guardian to instruct Doctor D on what should be communicated to a minor who is seeking online medical care.

[0021] Furthermore, although not shown in FIG. 1, this service may be configured as a three-way dialogue system including Doctor D. In other words, upon receiving a request from a specified user SU, a specific user TU, or a doctor D conducting online medical treatment, the server 1 may enable dialogue (including voice calls, video calls, text chats, etc.) between the specified user SU, the specific user TU, and the doctor D. This allows for three-way dialogue if necessary.

[0022] Next, with reference to FIG. 2, a description will be given of the configuration of an information processing system that realizes the provision of the above-mentioned service, that is, an information processing system to which a server according to an embodiment of an information processing device of the present invention is applied. FIG. 2 is a diagram showing an example of the configuration of an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied.

[0023] The information processing system shown in FIG. 2 is configured to include a server 1, a specific user terminal 2, a predetermined user terminal 3, and a doctor terminal 4. The server 1, the specific user terminal 2, the predetermined user terminal 3, and the doctor terminal 4 are connected to each other via a network N such as the Internet.

[0024] The server 1 is an information processing device managed by a service provider S of this service (FIG. 1). The server 1 executes various processes for realizing this service while appropriately communicating with a specific user terminal 2, a predetermined user terminal 3, and a doctor terminal 4. The specific user terminal 2 is an information processing device operated by a specific user TU, and is configured with a smartphone, a tablet, a personal computer, or the like. The predetermined user terminal 3 is an information processing device managed by a predetermined user SU, and is configured by a smartphone, a tablet, a personal computer, or the like. The doctor terminal 4 is an information processing device managed by the doctor D, and is configured with a smartphone, a tablet, a personal computer, or the like. It should be noted that there are a plurality of specific user terminals 2, predetermined user terminals 3, and doctor terminals 4, and only some of them are shown here.

[0025] FIG. 3 is a block diagram showing an example of a hardware configuration of a server in the information processing system shown in FIG.

[0026] The server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an input unit 16, an output unit 17, a memory unit 18, a communication unit 19, and a drive 20.

[0027] The CPU 11 executes various processes according to a program recorded in the ROM 12 or a program loaded from the storage unit 18 into the RAM 13 . The RAM 13 also stores data and the like necessary for the CPU 11 to execute various processes.

[0028] The CPU 11, ROM 12, and RAM 13 are connected to one another via a bus 14. An input / output interface 15 is also connected to this bus 14. An input unit 16, an output unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input / output interface 15.

[0029] The input unit 16 is configured with, for example, a keyboard and is used to input various information. The output unit 17 is configured with a display such as a liquid crystal display, a speaker, and the like, and outputs various information as images and sounds. The storage unit 18 is configured with a dynamic random access memory (DRAM) or the like, and stores various data. The communication unit 19 communicates with other devices (eg, the specific user terminal 2, the predetermined user terminal 3, and the doctor terminal 4 in FIG. 2) via a network N including the Internet.

[0030] Removable media 30, such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, is appropriately loaded into the drive 20. A program read from the removable media 30 by the drive 20 is installed in the storage unit 18 as necessary. Furthermore, the removable medium 30 can also store various data stored in the storage unit 18 in the same manner as the storage unit 18 .

[0031] Although not shown, the specific user terminal 2, the predetermined user terminal 3, and the doctor terminal 4 in Fig. 2 can also have a configuration basically similar to the hardware configuration shown in Fig. 3. Therefore, the description of the hardware configuration of the specific user terminal 2, the predetermined user terminal 3, and the doctor terminal 4 will be omitted.

[0032] 1 can be executed by cooperation of various hardware and software constituting the information processing system of FIG. 2 including the server 1 of FIG.

[0033] FIG. 4 is a functional block diagram showing an example of a functional configuration of the server of FIG. 3 in the information processing system of FIG.

[0034] As shown in Figure 4, the CPU 11 of the server 1 functions as an online medical consultation reception unit 51, a procedural requirement information output unit 52, a specific user reception unit 53, a medical record information output unit 54, a message information output unit 55, and a three-party dialogue unit 56. In addition, in one area of ​​the storage unit 18 of the server 1, a specific user / predetermined user information DB 71, a procedure requirement information DB 72, a medical record information DB 73, and a three-party dialogue information DB 74 are provided.

[0035] The online medical consultation reception unit 51 executes control to accept application information for online medical consultation from a specific user TU who has a specific relationship with a specific user SU (for example, a minor over whom the specific user SU has parental authority (which may also include spouses, dependents, etc.)). It should be noted that information relating to the specific user TU and the predetermined user SU is stored in the specific user / predetermined user information DB 71 . In this embodiment, the online medical consultation reception unit 51 executes control necessary for online medical consultation between the specific user TU and the doctor D (this may be executed by the specific user reception unit 53).

[0036] In response to accepting an application for online medical consultation from a specific user TU, the procedural requirement information output unit 52 outputs procedural requirement information (e.g., a parental consent form, etc.) necessary to proceed with the acceptance of the online medical consultation to a specific user SU. The procedural requirement information is stored in the procedural requirement information DB72.

[0037] When the specific user reception unit 53 determines that it is possible to proceed with the reception of the online medical consultation in response to receiving the above-mentioned procedural requirement information from a specific user SU, it executes control to proceed with the reception of the online medical consultation between the specific user TU and doctor D. The procedural requirement information received by transmission from the predetermined user SU is stored in the procedural requirement information DB 72 .

[0038] This makes it possible to provide a mechanism that enables a predetermined user SU to manage online medical treatment applications from a specific user TU. For example, when a specific user TU who is a minor or the like wishes to receive online medical care, the server 1 enables a specific user SU who is a parent or guardian to smoothly create and submit a consent form, thereby enabling the specific user TU to receive online medical care.

[0039] Specifically, the server 1 can accept an application for online medical treatment from the specific user terminal 2 at the online medical treatment reception unit 51. After that, the server 1 can transmit, at the procedure requirement information output unit 52, the procedure requirement information, such as consent form information, to the specified user terminal 3. Furthermore, the server 1 can acquire, at the specific user reception unit 53, via the specified user terminal 3, information necessary for proceeding with the reception of the online medical treatment, such as consent form information indicating that the specific user SU has agreed. As the server 1 acquires the consent form information, the online medical consultation reception unit 51 (or the specific user reception unit 53) can execute control to connect a specific user terminal 2 operated by a specific user TU and a doctor terminal 4 operated by doctor D, and to conduct online medical consultation between the specific user TU and doctor D.

[0040] The medical record information output unit 54 executes control to output information related to the past medical treatment of a specific user TU to a predetermined user SU. Information relating to past medical treatment is stored in the medical record information DB 73. The medical record information output unit 54 can allow a specified user SU, for example a person with parental authority, to view the past medical records, etc., of a specific user TU, for example a minor, who is seeking online medical treatment, and consider whether or not consent is necessary.

[0041] The message information output unit 55 executes control to output the received message information to the specific user TU in response to receiving message information (for example, a direct message) from a predetermined user SU to the specific user TU. The message information output unit 55 can, for example, allow a predetermined user SU who has parental authority to instruct a doctor D on the contents that should be conveyed to a specific user TU who is, for example, a minor and who is going to receive online medical treatment.

[0042] In response to receiving a request from either a specified user SU, a specific user TU, or a doctor D, the three-way dialogue unit 56 executes control to enable dialogue (including voice calls, video calls, text chats, etc.) between the specified user SU, the specific user TU, and the doctor D. Information on the dialogue between the predetermined user SU, the specific user TU, and the doctor D is stored in the three-way dialogue information DB 74. The three-way dialogue unit 56 can communicate among the three parties by voice calls, video calls, text chats, etc., as necessary.

[0043] Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the scope that can achieve the object of the present invention are considered to be included in the present invention.

[0044] As can be seen from the above-described embodiment, the present invention is an invention relating to online medical care, but it is needless to say that the present invention is not limited to this and can also be applied to, for example, online medication instructions.

[0045] Furthermore, the system configuration shown in FIG. 2 and the hardware configuration of the server 1 shown in FIG. 3 are merely examples for achieving the object of the present invention, and are not particularly limited.

[0046] In addition, the functional block diagram shown in Fig. 4 is merely an example and is not particularly limited. In other words, it is sufficient that the information processing system in Fig. 2 is provided with a function capable of executing the above-mentioned various processes as a whole, and the functional blocks and databases used to realize this function are not particularly limited to the example in Fig. 4.

[0047] Furthermore, the locations of the functional blocks and databases are not limited to those shown in FIG. 4 and may be arbitrary. For example, at least some of the functional blocks and databases arranged on the server 1 side may be provided on the specific user terminal 2 side, the predetermined user terminal 3 side, the doctor terminal 4 side, or on another information processing device (not shown).

[0048] Furthermore, the above-described series of processes can be executed by hardware or software. Furthermore, one functional block may be configured as a single piece of hardware, a single piece of software, or a combination of both.

[0049] When the series of processes is executed by software, the program constituting the software is installed into a computer or the like from a network or a recording medium. The computer may be a computer implemented with dedicated hardware. Furthermore, the computer may be a computer capable of executing various functions by installing various programs thereon, such as a server, a general-purpose smartphone, or a personal computer.

[0050] A recording medium containing such a program may be composed not only of a removable medium (not shown) that is distributed separately from the device body in order to provide the program to the user, but also of a recording medium that is provided to the user in a pre-installed state in the device body.

[0051] In this specification, the steps of describing a program to be recorded on a recording medium include not only processes that are performed chronologically according to the order, but also processes that are not necessarily performed chronologically but are executed in parallel or individually.

[0052] In summary, it is sufficient for an information processing device to which the present invention is applied to have the following configuration, and various embodiments can be adopted. That is, an information processing device to which the present invention is applied (for example, the server 1 in FIG. 2 to FIG. 4) A procedural requirement information output unit (e.g., procedural requirement information output unit 52 in FIG. 4) outputs procedural requirement information (e.g., a parental consent form, etc.) necessary for proceeding with the online medical consultation application to a specific user (e.g., a specific user TU in FIG. 1) who has a specific relationship with a specific user (e.g., a specific user SU in FIG. 1) in response to the application for online medical consultation; A specific user reception unit (e.g., a specific user reception unit 53 in FIG. 4) that proceeds with the online medical consultation of the specific user when it is determined that the online medical consultation can be continued in response to receiving the procedure requirement information from the specific user; It will be enough if you have this.

[0053] In this way, a mechanism can be provided that enables a specific user SU to manage online medical consultation applications from a specific user TU that has a specific relationship with the specific user SU.

[0054] In addition, an information processing device to which the present invention is applied (for example, the server 1 in FIG. 2 to FIG. 4) Further comprising a medical record information output unit (e.g., medical record information output unit 54 in FIG. 4) for outputting information on past medical treatment of the specific user (e.g., specific user TU in FIG. 1) to the specific user (e.g., specific user SU in FIG. 1), It is possible.

[0055] This allows a specific user SU, for example a person with parental authority, to view the past medical records of a specific user TU, for example a minor, who is seeking online medical treatment, and consider whether or not to give consent. According to the present invention, a better mechanism can be provided.

[0056] In addition, an information processing device to which the present invention is applied (for example, the server 1 in FIG. 2 to FIG. 4) The system further includes a message output unit (e.g., a message information output unit 55 in FIG. 4) for outputting message information (e.g., direct message information, etc.) to the specific user (e.g., the specific user TU in FIG. 1) in response to receiving the message information from the specific user (e.g., the specific user SU in FIG. 1), It is possible.

[0057] This allows a predetermined user SU, who has parental authority, for example, to instruct a particular user TU, who is, for example, a minor, who is going to receive online medical treatment, on what information the doctor D should convey to the particular user TU. According to the present invention, a better mechanism can be provided.

[0058] In addition, an information processing device to which the present invention is applied (for example, the server 1 in FIG. 2 to FIG. 4) The system further includes a three-way dialogue unit (e.g., three-way dialogue unit 56 in FIG. 4) that enables dialogue (e.g., dialogue by voice call, video call, text chat, etc.) between the predetermined user, the specific user, and the doctor in response to receiving a request from any one of the predetermined user (e.g., the predetermined user SU in FIG. 1), the specific user (e.g., the specific user TU in FIG. 1), and the doctor performing the online medical treatment (e.g., doctor D in FIG. 1), It is possible.

[0059] This allows the predetermined user SU, the specific user TU, and the doctor D to converse with each other via voice calls, video calls, text chats, and the like as necessary. According to the present invention, a better mechanism can be provided. [Explanation of symbols]

[0060] 1 server, 2 specific user terminal, 3 prescribed user terminal, 4 doctor terminal, 11 CPU, 12 ROM, 13 RAM, 14 bus, 15 input / output interface, 16 input section, 17 output section, 18 storage section, 19 communication section, 20 drive, 30 removable media, 51 online medical treatment reception section, 52 procedure requirement information output section, 53 specific user reception section, 54 medical record information output section, 55 message information output section, 56 three-way dialogue section, 71 specific user prescribed user information DB, 72 procedure requirement information DB, 73 medical record information DB, 74 three-way dialogue information DB, D doctor, SU prescribed user, TU specific user

Claims

1. a procedural requirement information output means for outputting to the predetermined user, in response to receiving an application for online medical treatment from a specific user having a specific relationship with the predetermined user, procedural requirement information necessary for the predetermined user to proceed with the application for online medical treatment; a specific user reception means for proceeding with the online medical consultation of the specific user when it is determined that the online medical consultation can be continued in response to receiving the procedure requirement information from the specific user; An information processing device comprising:

2. The medical record information output means further includes a medical record information output means for outputting information on the past medical treatment of the specific user to the predetermined user. The information processing device according to claim 1 .

3. a message information output unit configured to output the message information to the specific user in response to receiving the message information from the predetermined user, The information processing device according to claim 1 .

4. The system further includes a three-way dialogue means for enabling a dialogue between the predetermined user, the specific user, and the doctor in response to receiving a request from any one of the predetermined user, the specific user, and the doctor performing the online medical examination. The information processing device according to claim 1 .

5. An information processing method executed by an information processing device, a procedural requirement information output step of outputting, to the predetermined user, procedural requirement information required to proceed with the acceptance of the online medical consultation application from a specific user having a specific relationship with the predetermined user; a specific user reception step of proceeding with the reception of the online medical consultation of the specific user when it is determined that the reception of the online medical consultation can be continued in response to receiving the transmission of the procedure requirement information from the specific user; An information processing method comprising:

6. On the computer, a procedural requirement information output step of outputting, to the predetermined user, procedural requirement information required to proceed with the acceptance of the online medical consultation application from a specific user having a specific relationship with the predetermined user; a specific user reception step of proceeding with the reception of the online medical consultation of the specific user when it is determined that the reception of the online medical consultation can be continued in response to receiving the transmission of the procedure requirement information from the specific user; A program that executes control processing including:

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