Information processing terminal device and information processing method

Abstract

To provide an information processing terminal device and an information processing method capable of improving the efficiency of providing an online tutoring service.SOLUTION: In an information processing system, a plurality of information processing terminal devices and a server device are connected through a communication network. A schedule candidate for online tutoring is displayed selectively on a selection screen D500 of an information processing terminal device in requesting admission application to a service for executing charged online tutoring. A user inputs a selection of a tutoring online in a plan selection tab d601. Also, day of the week and / or time zone are / is displayed in a schedule candidate selection tab d602 so that the user can select the day of the week and / or time zone.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present invention relates to an information processing terminal device and an information processing method. [Background technology]

[0002] The following Patent Document 1 discloses an online learning reservation system that uses online tools to facilitate safe, efficient, and smooth communication between students and instructors. In this online learning reservation system, when the student enters the learning content and the date and time of the lesson on a student registration site, a list of available instructors is displayed, and when the student selects the desired instructor, the date and time of the lesson, and the email addresses of the student and the instructor are automatically added to the instructor and student combination list. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2023-057430 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, the online learning reservation system in Patent Document 1 is based on the premise that after the student has completed the required enrollment procedure (payment), a membership number is assigned to the student and the student makes a reservation through the course reservation reception desk that can be accessed using that membership number, making it difficult to know whether or not the student will be able to take the course on the desired date before completing the enrollment procedure.

[0005] In addition, the online learning reservation system in Patent Document 1 is configured so that the online invitation URL is sent by email a certain time before the date and time of the class, which results in the hassle of having to save the email in order to access the invitation URL for the online learning around the start time of the online learning.

[0006] The present invention has been made to solve the above-mentioned problems, and one of its objects is to provide a mechanism that can improve the efficiency of providing online individual tutoring services. [Means for solving the problem]

[0007] An information processing terminal device according to one aspect of the present invention includes means for displaying selectable schedule options for online individual instruction when applying for membership to a service that provides paid online individual instruction.

[0008] An information processing terminal device according to one embodiment of the present invention includes a means for displaying a link for starting online individual instruction on a screen provided by a platform that provides an online individual instruction service via video call. Effect of the Invention

[0009] According to the present invention, it is possible to provide a mechanism that can improve the efficiency of providing online individual instruction services. [Brief description of the drawings]

[0010] [Figure 1] FIG. 1 is a block diagram illustrating a configuration of an information processing system. [Diagram 2] FIG. 2 is a block diagram illustrating a configuration of an information processing terminal device. [Diagram 3] 13 is an example of a selection screen for schedule candidates displayed on an information processing terminal device. [Figure 4] 13 is an example of a screen displayed on the information processing terminal device after schedule candidate registration. [Diagram 5] 13 is an example of a screen displayed on the information processing terminal device after a schedule has been confirmed. [Figure 6] 13 is an example of a screen displayed on an information processing terminal device before a schedule is finalized. [Figure 7] 1 is an example of a screen provided by the platform and displayed on an information processing terminal device. [Figure 8]FIG. 13 is a diagram showing an example of an operation performed when starting online individual instruction. [Figure 9] FIG. 11 is a flowchart showing an example of the operation performed when displaying selectable schedule candidates when submitting a membership application. [Figure 10] FIG. 11 is a flowchart showing an example of an operation for starting online individual instruction. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0011] Hereinafter, an embodiment of the present invention (hereinafter also referred to as "the present embodiment") will be described in detail with reference to the drawings. Note that the same elements are given the same reference numerals and duplicated explanations will be omitted.

[0012] [Outline of information processing system] With reference to FIG. 1, a configuration of an information processing system 1 including an information processing terminal device 10 according to an embodiment of the present invention will be described. The information processing system 1 includes, for example, the information processing terminal device 10 and a server device 20. The information processing terminal device 10 and the server device 20 are connected via a communication network N. The communication network N is a wired or wireless network, and may be the Internet, a LAN (Local Area Network), a dedicated line, a telephone line, an in-house network, a mobile communication network, Bluetooth (registered trademark), WiFi (Wireless Fidelity), other communication lines, or a combination thereof. The information processing terminal device 10 and the server device 20 may be located in the same facility or in remote locations.

[0013] The server device 20 is, for example, a general-purpose computer that executes various processes for providing a service of implementing online individual instruction, and includes a CPU (Central Processing Unit), an MPU (Micro Processing Unit), memories such as a ROM (Read Only Memory) and a RAM (Random Access Memory), a communication interface, a storage device such as a hard disk drive, etc. The server device 20 may be composed of a single computer, or may be composed of multiple computers distributed over a communication network N.

[0014] The information processing terminal device 10 is, for example, a terminal device that executes various processes for a student (user) to receive a service of providing online individual instruction, and may be any terminal capable of sending and receiving data with the server device 20, such as a tablet terminal, a wearable terminal, a notebook PC (Personal Computer), or a mobile phone. In this embodiment, the term "student" refers to a person who receives paid online individual instruction, and includes a person who receives a service of providing paid online individual instruction, and a person who applies for membership to the service in order to receive the service of providing paid online individual instruction.

[0015] The configuration of an information processing terminal device 10 according to an embodiment of the present invention will be described with reference to Fig. 2. The information processing terminal device 10 includes, as a physical configuration, a processor, a communication interface, a storage device, an input device, and an output device, for example.

[0016] The processor includes, for example, a control unit including a CPU, an MPU, etc. The control unit executes various programs stored in the storage device to perform information processing such as the display processing described in the present embodiment.

[0017] The communication interface functions as a communication unit that connects to a network N and communicates with other devices on the network N.

[0018] The storage device functions as a storage unit that stores various application programs and data related to users and services. As the storage device, for example, a storage medium such as a ROM or RAM, or a computer-readable recording medium such as a disk drive or semiconductor memory can be used. An application (hereinafter, also referred to as an "app") AP1 for a user to receive a service of online individual instruction may be installed in the storage device. The app AP1 may be configured to be installed in the information processing terminal device 10, or may be configured to provide part or all of the functions of the app AP1 from a server device 20 or the like via a communication network N (such as so-called SaaS (Software as a Service)).

[0019] The input device functions as an input unit that accepts input from a user. Examples of the input device that can be used include a keyboard, a mouse, an operation button, a touch panel, a microphone, and a pen tablet.

[0020] The output device functions as an output unit that outputs images, videos, screens, etc. As the output device, for example, a liquid crystal display or the like can be used.

[0021] Various functions realized by the control unit of the information processing terminal device 10 according to one embodiment of the present invention shown in Fig. 2 will be described below. The control unit of the information processing terminal device 10 has a function of displaying various screens and the like related to the service of providing online individual instruction on the output unit of the information processing terminal device 10, a function of accepting contents inputted on the various screens and instructions from the user, and a function of transmitting and receiving various information and the like through communication with the server device 20 based on the accepted contents and instructions from the user. Various screens displayed on the output unit of the information processing terminal device 10 based on the various functions described above will be described below.

[0022] (1) Screen for selecting possible dates for online individual instruction (see Figure 3) When applying for membership to a service that provides paid online individual instruction, the control unit of the information processing terminal device 10 causes an output unit of the information processing terminal device 10 to display selectable schedule candidates for online individual instruction. For example, the control unit of the information processing terminal device 10 causes the output unit of the information processing terminal device 10 to display a selection screen D500 for online individual instruction schedule candidates shown in Fig. 3. Here, if an application AP1 that enables a user to receive a service that provides online individual instruction is installed in the information processing terminal 10, the selection screen D500 for schedule candidates may be displayed by the application AP1.

[0023] The candidate schedule selection screen D500 is provided, for example, with a plan selection tab d601 that enables the user to select the content of the online individual instruction, and a candidate schedule selection tab d602 that enables the user to select candidate dates for the online individual instruction.

[0024] In addition, the date candidate selection screen D500 may be provided with an application button for applying for membership based on the selected date candidate. For example, a user can register a date candidate and apply for membership to the service by pressing (clicking, tapping, etc.) the application button.

[0025] When the user inputs a selection of "online individual instruction" in the plan selection tab d601, it may be possible to input a selection in the schedule candidate selection tab d602.

[0026] The candidate schedule selection tab d602 may display selectable days of the week and / or time slots, allowing the user to efficiently register candidate schedules.

[0027] The candidate schedule selection tab d602 may display candidate schedules selectable using check boxes for days of the week and / or check boxes for time periods and / or calendars for days of the week and time periods. A user can select a candidate schedule by pressing (clicking, tapping, etc.) the check box corresponding to the desired schedule or by pressing (clicking or tapping) the calendar corresponding to the desired schedule. This allows the user to prevent input errors and reduce the effort required for input, compared to entering candidate schedules by typing text, for example, and allows the user to register candidate schedules more efficiently.

[0028] In the candidate date selection tab d602, dates that are not acceptable for various reasons, such as the absence of available instructors, may be displayed as being unselectable. Specifically, for example, a check box corresponding to the unacceptable date may be displayed as being uncheckable, or a calendar corresponding to the unacceptable date may be displayed as being unclickable (unclickable or untappable). This allows the user to know whether or not the date he or she desires is selectable before the membership process, which involves a fee.

[0029] In this embodiment, the "schedule" refers to the date and time when the online individual instruction is to be provided, which may be specified by the day of the week or the time period, and may be specified only by the day of the week, or may be specified only by the time period. For example, it may be specified as "every Monday," "the second Monday of every month," "5pm to 6pm," "5pm to 6pm every Monday," "5pm to 6pm every Monday and Tuesday," etc.

[0030] In this embodiment, "online individualized instruction" refers to a learning support service in which a lecturer is assigned to each student according to the student's convenience and desire, and the service is provided via online connection. Here, the convenience and desires of the student include the schedule for individualized instruction, study schedule, textbook materials, a specific lecturer desired, subjects to be strengthened, favorite subjects, lecturers by subject, grade status, goals such as grades and desired school, gender, age, personality, preferred teaching style, desired image of lecturer, etc.

[0031] The online individual instruction in this embodiment may be provided by assigning one instructor to one student, by assigning multiple instructors to one student, or by assigning one instructor to multiple students.

[0032] Furthermore, the contents of the online individual instruction in this embodiment include, for example, the format in which the online individual instruction is provided, the type of individual instruction, textbook learning materials, and the like.

[0033] The online individual instruction in this embodiment may include, for example, classes, question and answer sessions, hearings, interviews, and the like.

[0034] The online individual instruction in this embodiment may be conducted in the form of, for example, a video call, a video conference, a Web conference, or the like.

[0035] (2) Screen for completing registration of candidate dates (see Figure 4) When the control unit of the information processing terminal device 10 detects the registration of a schedule candidate by the user, it causes the output unit of the information processing terminal device 10 to display a schedule candidate registration completion screen D501 notifying the completion of the registration of the candidate schedule. The control unit of the information processing terminal device 10 causes the output unit of the information processing terminal device 10 to display, for example, the schedule candidate registration completion screen D501 shown in Fig. 4. For example, the schedule candidate registration completion screen D501 displays a schedule adjustment in progress message indicating that the schedule is being adjusted, stating "Once the schedule is finalized, participants will be notified of the schedule by email."

[0036] When the control unit of the server device 20 detects the registration of a candidate schedule by the user, the control unit may send a message such as an email to the participant notifying the participant that schedule adjustment is about to begin. The message notifying the participant that schedule adjustment is about to begin may include a link to display a screen for applying to join the service, and the user may select the link to display the screen for applying to join the service and confirm various application details such as the registered candidate schedule.

[0037] (3) Schedule confirmation screen (see Figure 5) When the control unit of the information processing terminal device 10 detects an access to a link for progressing the application procedure by the student, the control unit of the information processing terminal device 10, for example, via communication with the server device 20, causes the output unit of the information processing terminal device 10 to display a screen displaying a link for the student to proceed to input of payment information. For example, the schedule confirmation screen D502 shown in FIG. 5 is displayed. The schedule confirmation screen D502 is illustratively provided with a plan selection tab d601 showing the selected plan, a confirmed schedule display tab d603 showing the confirmed schedule, and a payment tab d604 showing a link for proceeding to input of payment information. In this embodiment, "payment information" means information required for payment, such as account information and credit card information.

[0038] The schedule confirmation screen D502 may also include a link for changing the schedule or the plan. The schedule confirmation screen D502 shown in Fig. 5 is provided with a change tab d605 for displaying a link for changing the schedule or the plan, for example.

[0039] (4) Schedule adjustment screen (see Figure 6) After the schedule candidate is registered, when the user accesses a URL that displays a screen for applying for membership to the service before the schedule is finalized (during schedule adjustment), the control unit of the information processing terminal device 10 may display a screen indicating that the schedule is being adjusted on the output unit of the information processing terminal device 10. For example, the schedule adjustment screen D503 shown in FIG. 6 may be displayed. The schedule adjustment screen D503 is provided with an adjustment tab d606 that indicates that the schedule is being adjusted, for example. The schedule adjustment screen D503 may be provided with a home tab d607 that displays a link to transition to a home screen instead of a link to proceed to input of payment information, unlike the schedule confirmation screen D502 that is displayed when the user accesses a URL that displays a screen for applying for membership to the service after the schedule is finalized. Here, the home screen may be, for example, a screen that displays a web page that introduces various information related to the online individual tutoring service, or a screen that displays a personal page provided by a platform that provides the online individual tutoring service.

[0040] The schedule adjustment screen D503 may also include a link for changing the schedule or the plan. The schedule adjustment screen D503 shown in Fig. 6 is provided with a change tab d605 for displaying a link for changing the schedule or the plan, for example.

[0041] (5) Screen provided by the platform (see Figure 7) The control unit of the information processing terminal device 10 displays a link for starting online individual instruction on a screen provided by a platform that provides an online individual instruction service. For example, the control unit displays the screen D511 shown in Fig. 7. The screen D511 shown in Fig. 7 is provided with, for example, a tab d702 for displaying a link for starting online individual instruction.

[0042] Furthermore, the control unit of the information processing terminal device 10 may display the implementation schedule of the next online individual instruction on a screen provided by a platform that provides an online individual instruction service, based on the student's lesson reservation information. For example, the screen D511 shown in Fig. 7 is provided with a tab d701 that indicates the implementation schedule of the next online individual instruction.

[0043] In this embodiment, the "platform" refers to a website or application that enables students to take and view learning support content provided by the server device 20, and manage their learning schedules, grade progress, etc.

[0044] In this embodiment, the link for starting the online individual instruction may be a URL of a screen for carrying out the online individual instruction, such as a URL of a screen for starting a video call when the online individual instruction is carried out in the form of a video call, or a URL for starting an application for starting the video call.

[0045] Here, if the implementation date of the next online individual guidance has not been decided, for example, a screen D512 shown in Fig. 7 may be displayed. The screen D512 shown in Fig. 7 is, for example, different from the screen D511 that is displayed when the next implementation date has been decided, and instead of displaying the next implementation date, a tab d703 indicating that the schedule is being adjusted is provided.

[0046] [Operation of information processing system] An example of the operation performed when the information processing system 1 starts a paid online individual lesson will be described with reference to FIG.

[0047] For example, when a student selects a link for starting online individual instruction displayed on a screen provided by a platform that provides online individual instruction services through the operation of the information processing terminal device 10, it is determined whether or not the time corresponds to a time when online individual instruction can be provided based on the student's class reservation information. The determination of whether or not the time corresponds to a time when online individual instruction can be provided may be made, for example, through communication with the server device 20, and may be determined based on the time when the link was selected and the class reservation information. The determination of whether or not the time corresponds to a time when online individual instruction can be provided may also be determined based on the current time, the instructor's situation, etc.

[0048] In this embodiment, the "lesson reservation information" refers to information related to the schedule of online individual instruction, and includes at least information related to the implementation date. The lesson reservation information may be stored in the storage device of the information processing terminal device 10 or the storage device of the server device 20. The schedule of online individual instruction for each student may be stored in association with a user ID or the like associated with each student.

[0049] When it is determined that the time is available for online individual instruction, the online individual instruction is started. In this embodiment, the start of the online individual instruction may be a transition to a screen (e.g., a screen for providing online individual instruction) linked to a link for starting the selected online individual instruction, or may be a start of an app (e.g., a video conference app) linked to a link for starting the selected online individual instruction.

[0050] On the other hand, if it is determined that the time does not correspond to when online individual instruction can begin, an error is displayed by displaying a message such as "Online individual instruction is not being held" or "Online individual instruction has not yet begun."

[0051] In addition, when displaying a screen provided by a platform that provides online individual instruction services, it may be possible to determine whether or not the date for the next online individual instruction has been decided based on the student's class reservation information, and to take the result of the determination into consideration. The determination of whether or not the date for the next online individual instruction has been decided may be made, for example, by searching the student's class reservation information via communication with the server device 20.

[0052] Next, an example of the operation of applying for membership to a fee-based online individual instruction service using the information processing system 1 will be described with reference to FIGS.

[0053] For example, when a student accesses a web page for applying for membership to a service that provides paid online individual instruction through the operation of the information processing terminal device 10, a screen for applying for membership to the service is displayed (step S1).

[0054] When the student inputs various pieces of information displayed on the membership application screen through the operation of the information processing terminal device 10, a screen is displayed on which the student can select the content of the online individual instruction (step S2).

[0055] When the student selects the content of the online individual instruction, a screen is displayed that allows the student to select possible dates for the online individual instruction (step S3).

[0056] When the information processing terminal device 10 detects the registration of a candidate schedule by the student, it matches the student with a lecturer based on the candidate schedule input by the student, and adjusts the schedule (step S4). Specifically, for example, the control unit of the information processing terminal device 10 may notify a provider of a service that provides paid online individual instruction of the candidate schedule selected by the student, and prompt the provider to match the student with a lecturer, or may transmit the candidate schedule selected by the student to the server device 20, and match the student with a lecturer by comparing the candidate schedule of the student with a lecturer list stored in the storage device of the server device 20.

[0057] When the student and the instructor are matched and the schedule is confirmed, a schedule confirmation message such as an email notifying the student of the schedule confirmation is sent (step S5). The schedule confirmation message may include a link for proceeding with the application for membership to the service, and the user may select the link to proceed with the application for membership to the service.

[0058] The student can proceed with the application for membership to the service by accessing the link contained in the schedule confirmation email and enters other information required for membership, including payment information (step S6).

[0059] When the information processing terminal device 10 receives the student's input of other information including payment information, it completes the enrollment process involving billing based on the input payment information (step S7).

[0060] Once the sign-up process, which involves payment, has been completed and the student's registration for the service is complete, a link for starting online individual instruction is displayed on the screen provided by the student's platform (step S11).

[0061] The information processing terminal device 10 accepts the selection (operation) of the link by the student (step S12).

[0062] When the information processing terminal device 10 detects the selection of the link, it judges whether the current time is past the start time of the online individual instruction based on the class reservation information of the student through, for example, communication with the server device 20 (step S13). The class reservation information of the student referred to here includes the class reservation (scheduled) information of each student linked to the user ID or the like associated with each student, and may be stored in a searchable manner in the storage device of the information processing terminal device 10 or the storage device of the server device 20.

[0063] If the current time has passed the start time of the online individual instruction, it is determined that it is the time when the online individual instruction can be provided (step S13: YES), and the online individual instruction is started by transitioning to a screen linked to the selected link or launching an app linked to the selected link (step S14-1).

[0064] If the current time has not passed the start time of the online individual instruction, it is determined that this is not the time when the online individual instruction can be conducted (step S13: NO), and an error is displayed by displaying a message such as "Online individual instruction is not being held" or "Online individual instruction has not yet started" (step S14-2).

[0065] In this embodiment, the information processing terminal device 10 performs each process, but the present invention is not limited to this and the server device 20 may perform each process, or the information processing terminal device 10 and the server device 20 may perform each process together.

[0066] [Effects of the embodiment] As described above, according to this embodiment, a mechanism can be provided that can improve the efficiency of providing online individual instruction services.

[0067] For example, in one aspect, when applying for membership to a service that provides paid online individualized instruction, potential dates for the online individualized instruction are displayed in a selectable manner, allowing the student to proceed with the application process for membership to the service that provides paid online individualized instruction based on the date candidate selection, thereby reducing the occurrence of situations such as being unable to arrange a schedule after joining the service.

[0068] In addition, in one embodiment, when applying for membership to a service that provides paid online individual instruction, the content of the online individual instruction is displayed so that it can be further selected, so that the student can consider the content of the online individual instruction they wish to join and potential dates before applying for membership to the service that provides paid online individual instruction, facilitating the smooth implementation of online individual instruction.

[0069] In one embodiment, the days of the week and time periods are displayed as selectable schedule candidates, so that the student can efficiently register the schedule candidates.

[0070] In one embodiment, schedule candidates are displayed in a selectable manner using check boxes for days of the week and check boxes for time periods, or a calendar for days of the week and time periods. This makes it possible to prevent input errors and reduce the effort required for input, as compared to inputting schedule candidates by, for example, typing text.

[0071] In one embodiment, days and time slots that do not meet the matching conditions between students and instructors are displayed as unselectable, so that students can know whether or not their desired date is selectable before joining the service.

[0072] In one embodiment, the schedule arrangement results for online individual instruction conducted via video call are visually displayed at the time of application for membership and before the membership process, which involves a fee, so that the student can know whether the desired date and time is available before the membership process, which involves a fee.

[0073] In one embodiment, a link for starting the online tutoring is displayed on a screen provided by the platform that provides the online tutoring service, making it easier to handle content related to the learning content that can be viewed on the platform during the online tutoring.

[0074] In one embodiment, when a link to start online individual instruction is selected, if it is determined based on the student's class reservation information that the next date for the online individual instruction has not been decided, a message is displayed indicating that the schedule is being adjusted, making it easier for the student to understand the schedule for online individual instruction.

[0075] In one embodiment, when it is determined that the next date for the online individual instruction has been decided based on the student's class reservation information, the next date is displayed, making it easier for the student to know the next date.

[0076] In one embodiment, the online individual instruction is started when it is determined that the time is available for the online individual instruction based on the student's class reservation information, thereby reducing the student's effort to access the platform for online individual instruction around the start time of the online individual instruction.

[0077] In one embodiment, the URL of the screen on which the online individual instruction is provided is displayed on a screen provided by a platform that provides online individual instruction services via video calls, allowing students to manage the platform on which they receive and view learning support content and the platform for providing online individual instruction in a unified manner.

[0078] The present invention is not limited to the above-described embodiment, and can be implemented in various other forms without departing from the scope of the present invention. Therefore, the above-described embodiment is merely an example in every respect, and should not be interpreted as being restrictive. For example, the order of each of the above-described processing steps can be arbitrarily changed or executed in parallel as long as no contradiction occurs in the processing content. [Explanation of symbols]

[0079] 1...information processing system, 10...information processing terminal device, 20...server device, D500...schedule candidate selection screen, D501...schedule candidate registration completion screen, D502...schedule confirmation screen, D503...schedule adjustment screen, D511...screen provided by platform (1), D512...screen provided by platform (2), d601...plan selection tab, d602...schedule candidate selection tab, d603...confirmed schedule display tab, d604...payment tab, d605...change tab, d606...adjustment tab, d607...home tab

Claims

1. A means for displaying selectable schedule options for the online individual instruction when applying for membership to a service that provides paid online individual instruction is provided. Information processing terminal device.

2. The display means displays the contents of the online individual instruction so as to be further selectable.

2. An information processing terminal device according to claim 1.

3. the display means displays, as the schedule candidates, days of the week and time periods in a selectable manner; 2. An information processing terminal device according to claim 1.

4. the display means displays the schedule candidates in a selectable manner using check boxes for the days of the week and check boxes for the time periods, or a calendar for the days of the week and the time periods.

4. An information processing terminal device according to claim 3.

5. the display means displays the days and time periods that do not satisfy the matching condition between the students and the instructors as unselectable.

4. An information processing terminal device according to claim 3.

6. the display means displays a schedule adjustment result of the online individual instruction to be performed by video call visibly at the time of application for the membership and before the membership processing involving a fee.

2. An information processing terminal device according to claim 1.

7. a step in which the computer displays, when applying for membership to a service that provides paid online individual instruction, possible dates for the online individual instruction so as to be selectable; Information processing methods.

8. causing the computer to execute a step of displaying selectable schedule options for the online individual instruction when applying for membership to a service that provides paid online individual instruction; program.

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