Work management system

Abstract

To provide a work management system which can efficiently manage a work content by a worker.SOLUTION: A work management system 1 includes: a terminal device 3 carried by a worker U; and entry HF tags 111 and 121 and exit HF tags 112 and 122 as identification marks installed in a work region (living room 110 or storage 120) where a specific work is performed by the worker U. The terminal device 3 discriminates the kind of the work region on the basis of the identification information read out from the entry HF tags 111 and 121 when the worker U enters the work region, and displays a screen on the specific work according to the kind.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to a work management system. [Background technology]

[0002] There is a need to efficiently manage the work of workers.

[0003] For example, Patent Document 1 discloses a configuration in which care staff at a nursing facility carry IC cards, and when they visit the facility to provide in-home care or other services, the IC cards are read by a card reader installed at the facility to manage entry and exit, and this entry and exit information is used to manage monthly work performance. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Laid-Open No. 2015-180984 Summary of the Invention [Problem to be solved by the invention]

[0005] However, conventional methods such as those disclosed in Patent Document 1 mainly manage time based on information on entry and exit to a work area, and are unable to manage specific work content.

[0006] The present disclosure aims to provide a work management system that can efficiently manage the work content performed by workers. [Means for solving the problem]

[0007] A work management system according to one aspect of an embodiment of the present invention comprises a terminal device carried by a worker and an identification sign installed in a work area where the worker performs specific work, and the terminal device determines the type of work area based on identification information read from the identification sign when the worker enters the work area and displays a screen related to specific work corresponding to the type.

[0008] According to this aspect, information suitable for a specific task corresponding to each work area can be selected and presented to the worker depending on the type of work area the worker is entering. If the worker performs the task based on the information presented in this way, it is possible to grasp the specific task content of the worker. This allows the work management system to efficiently manage the task content of the worker.

[0009] A work management system according to another aspect of an embodiment of the present invention may include a management device capable of communicating with the terminal device, wherein the terminal device transmits the identification information read from the identification sign to the management device, and the management device transmits work instruction information related to the specific work corresponding to the type of work area to the terminal device based on the identification information received from the terminal device, and the terminal device displays the screen related to the specific work based on the work instruction information received from the management device.

[0010] According to this aspect, the management device can collectively determine the types of work areas in multiple terminal devices, eliminating the need for each terminal device to have its own determination function, thereby reducing the processing load and memory area usage in each terminal device.

[0011] In the work management system according to another aspect of the embodiment of the present invention, the identification mark may be an HF tag, and the terminal device may acquire the identification information from the HF tag by wireless communication.

[0012] According to this aspect, each terminal device can easily and reliably obtain the identification information required to determine the type of work area through non-contact communication.

[0013] In a work management system relating to another aspect of an embodiment of the present invention, the work area may include a room where the person requiring care is located and a storage room where items are stored, and the specific work may include information about work corresponding to the person requiring care if the work area is the room, and may include information about items to be taken out of the storage room if the work area is the storage room.

[0014] According to this aspect, it is possible to select appropriate work for each type of work area determined and instruct the worker, thereby reducing unnecessary work and further improving work efficiency.

[0015] In a work management system according to another aspect of an embodiment of the present invention, when the work area is the living room, the terminal device may be configured to display on the screen a plurality of buttons each corresponding to an individual unit task included in the work for the person requiring care, and to acquire information on the work time related to the unit task according to the number of times the worker operates the button.

[0016] According to this aspect, the worker can easily input the work time in accordance with the number of times the button is pressed, thereby reducing input errors and further improving work efficiency.

[0017] In a work management system according to another aspect of an embodiment of the present invention, when the work area is the storage warehouse, the terminal device may be configured to display on the screen a plurality of buttons corresponding to the types of individual items included in the information regarding the items to be taken out of the storage warehouse, and to obtain information on the number of items actually taken out by the worker for each individual item depending on the number of times the worker operates the button.

[0018] According to this aspect, the worker can easily input the number of items to be taken out by pressing the button multiple times, thereby reducing input errors and further improving work efficiency.

[0019] In a work management system according to another aspect of an embodiment of the present invention, the work area may include a room where the person requiring care or the patient is located, or the bed of the person requiring care or the patient, and the specific work may include the work of providing items to the person requiring care or the patient.

[0020] According to this aspect, information suitable for a specific task corresponding to each work area can be selected and presented to the worker according to the type of work area the worker enters (i.e., personal information of the care-requiring person who is the work target). Based on the presented information, the worker can be made to efficiently perform the task of providing items to the care-requiring person, thereby efficiently managing the work content of the worker.

[0021] In the work management system according to another aspect of the embodiment of the present invention, the specific work may include changing a disposable diaper for the person requiring care.

[0022] According to this aspect, information related to the disposable diaper changing work corresponding to the care-requiring person to be changed can be selected and presented to the worker. By referring to the presented information in this manner, the work efficiency of the disposable diaper changing work by the worker can be improved.

[0023] In a work management system according to another aspect of an embodiment of the present invention, the terminal device may be configured to display on the screen a plurality of buttons corresponding to a plurality of types of disposable diapers to be used on the person requiring care, and to obtain information on the type of disposable diaper used on the person requiring care in response to the worker operating the buttons.

[0024] According to this aspect, information about the disposable diapers to be used on the care recipient can be presented in a manner that is easy for the worker to visually understand. Furthermore, since the worker can input information about the disposable diapers used by operating buttons, the input operation can be further simplified. This reduces the workload on the worker, reduces input errors, and allows the terminal device to more reliably obtain disposable diaper use information.

[0025] In a work management system according to another aspect of an embodiment of the present invention, the terminal device may be configured to display information on the cumulative usage amount of the disposable diapers used by the person requiring care on the screen in response to the operation of the button by the worker.

[0026] According to this aspect, whether or not the button operation input has been performed correctly can be clearly indicated to the worker by the change in the numerical value of the cumulative usage amount displayed on the screen, thereby improving the work efficiency of the worker.

[0027] In a work management system according to another aspect of an embodiment of the present invention, the terminal device may be configured to display on the screen a list of multiple types of disposable diapers to be used on the person requiring care, and to obtain information on the type of disposable diaper used on the person requiring care in accordance with an operation performed by the worker on a row on the list corresponding to a specific disposable diaper.

[0028] According to this aspect, information about disposable diapers to be used on a care-requiring person can be presented in a list format that is easy for workers to intuitively grasp. Furthermore, when the display format is a list format, the number of types of disposable diaper-related information to be displayed on the screen, such as the type and size of the disposable diaper, can be increased as desired, making it easier for workers to find the product they need to input, improving worker convenience. This improves worker convenience while allowing the terminal device to more reliably obtain disposable diaper usage information.

[0029] In a work management system according to another aspect of an embodiment of the present invention, the terminal device may be configured to display information on the cumulative usage amount of the disposable diapers used by the care recipient in the row on the list on the screen in response to an operation by the worker in the row.

[0030] According to this aspect, whether or not the operation input has been performed correctly can be clearly indicated to the worker by the change in the numerical value of the cumulative usage amount displayed in the corresponding row of the list, thereby improving the work efficiency of the worker.

[0031] A work management system according to another aspect of an embodiment of the present invention may include a management device capable of communicating with the terminal device, wherein the terminal device transmits the identification information read from the identification sign to the management device, and the management device transmits work instruction information to the terminal device, including the cumulative usage amount of disposable diapers for the person in need of care associated with the identification information, based on the identification information received from the terminal device, and the terminal device may be configured to display a disposable diaper usage input screen including information on the cumulative usage amount, based on the work instruction information received from the management device.

[0032] According to this aspect, when a worker approaches a person requiring care to change a disposable diaper, a disposable diaper usage input screen corresponding to the person requiring care is displayed on the terminal device carried by the worker, making it possible to automatically notify the worker of information related to the disposable diaper changing work, thereby improving work efficiency.

[0033] In a work management system according to another aspect of an embodiment of the present invention, the terminal device may acquire information on the type and amount of disposable diapers used by the care recipient in response to input operations by the worker on the disposable diaper usage input screen and transmit the information to the management device, and the management device may be configured to aggregate and manage the usage status of the disposable diapers for each care recipient based on the information received from the terminal device.

[0034] According to this aspect, the disposable diaper usage status for each care recipient can be aggregated and managed in the management device, so that by referring to the usage history aggregated in the management device, information related to disposable diapers, such as the disposable diaper usage history of each of multiple care recipients and the disposable diaper consumption status throughout the nursing facility, can be easily ascertained. This allows for efficient management of various disposable diaper-related tasks.

[0035] In another aspect of an embodiment of the present invention, the work management system may be configured to perform a disposable diaper settlement task for each person requiring care based on information on the disposable diaper usage status for each person requiring care, or to perform an inventory management task for the disposable diapers at the facility where the person requiring care is located.

[0036] According to this aspect, the management device can collectively manage the disposable diaper usage history, which can promote visualization of the consumption of items such as disposable diapers in various facilities, such as nursing homes, that have introduced a work management system. As a result, by using the information on the item usage history for the above-mentioned settlement tasks and inventory management tasks, it is possible to grasp the appropriate inventory of items, which can be useful for optimizing cash flow, optimizing the storage locations and maintenance costs of items, maintaining the quality of items and products, etc. [Effects of the Invention]

[0037] According to the present disclosure, it is possible to provide a work management system that can efficiently manage the work content performed by workers. [Brief explanation of the drawings]

[0038] [Figure 1] FIG. 1 is a diagram showing an application example of a work management system according to a first embodiment; [Figure 2] FIG. 10 is a diagram showing an example of a work information screen displayed on a terminal device when a worker enters a room. [Figure 3] FIG. 10 is a diagram showing an example of a work information screen displayed on a terminal device when a worker enters a storage facility. [Figure 4] FIG. 10 is a diagram showing another example of a work information screen displayed on a terminal device when a worker enters a room. [Figure 5] FIG. 10 is a diagram showing another example of a work information screen displayed on a terminal device when a worker enters the storage room. [Figure 6] Functional block diagram of a work management system according to a first embodiment [Figure 7] Hardware configuration diagram of the management device and terminal device [Figure 8] 10 is a flowchart of the operation of a terminal device of the work management system according to the first embodiment; [Figure 9] 10 is a flowchart of the operation of the management device of the work management system according to the first embodiment; [Figure 10]FIG. 10 is a diagram showing an application example of a work management system according to a second embodiment; [Figure 11] A diagram showing an example of a disposable diaper use input screen [Figure 12] FIG. 10 is a diagram showing another example of a disposable diaper use input screen. [Figure 13] Functional block diagram of a work management system according to a second embodiment [Figure 14] 10 is a sequence diagram of operations in a work management system according to a second embodiment; DETAILED DESCRIPTION OF THE INVENTION

[0039] Hereinafter, embodiments will be described with reference to the accompanying drawings. To facilitate understanding of the description, the same components in the drawings will be denoted by the same reference numerals as much as possible, and duplicated descriptions will be omitted.

[0040] [First embodiment] The first embodiment will be described with reference to FIGS.

[0041] 1 is a diagram showing an application example of a work management system 1 according to the first embodiment. The work management system 1 is a system for collectively managing the work of multiple workers UA, UB, and UC using a common management device 2.

[0042] The work management system 1 includes multiple terminal devices 3A, 3B, and 3C carried by multiple workers UA, UB, and UC, respectively, and a management device 2 capable of communicating with the multiple terminal devices 3A, 3B, and 3C. The example of FIG. 1 illustrates a configuration including three workers UA, UB, and UC as the multiple workers, and three terminal devices 3A, 3B, and 3C as the multiple terminal devices. In the following description, the three workers UA, UB, and UC may be collectively referred to as "worker U," and the three terminal devices 3A, 3B, and 3C may be collectively referred to as "terminal device 3."

[0043] Furthermore, the work management system 1 has a worker U perform specific tasks in at least one work area within a predetermined work space, and manages the progress of these specific tasks. In the example of Fig. 1, a care facility 100 is shown as an example of a "work space," and a room 110 where a care-requiring person 114 resides and a storage room 120 where equipment is stored are shown as examples of a "work area." In this example, the work performed by workers UA, UB, and UC is mainly care service for the care-requiring person 114.

[0044] A living room 110 is provided with, for example, a plurality of beds 113. A care-requiring person 114 is assigned to each bed 113, and a plurality of care-requiring people 114 reside in the living room 110. Note that the living room 110 shown in Fig. 1 is an example, and the living room 110 may be a private room.

[0045] The storage cabinet 120 is provided with, for example, shelves 123, and a plurality of items 124 is placed on the shelves 123. A plurality of types of items 124 are stored in the storage cabinet 120. When the storage cabinet 120 is located in the nursing facility 100, the types of items 124 stored in the storage cabinet 120 include, for example, equipment, medicines, tools, etc. used for nursing care and treatment of the person in need of nursing care 114.

[0046] In the work management system 1, HF tags for entry (HF tags for entry) 111, 121 and HF tags for exit (HF tags for exit) 112, 122 are installed in each work area, which is a room 110 and a storage room 120. The HF tags for entry 111, 121 and the HF tags for exit 112, 122 are examples of identification signs installed in work areas where specific work is performed by a worker U.

[0047] For example, as shown in FIG. 1, the living room 110 and the storage unit 120 have entrances and exits in a common corridor 130. The HF tag 111 for entry of the living room 110 is installed near the corridor 130 side (outside the room) of the entrance of the living room 110. On the other hand, the HF tag 112 for exit of the living room 110 is installed near the indoor side of the entrance of the living room 110. Similarly, the HF tag 121 for entry of the storage unit 120 is installed near the corridor 130 side (outside the room) of the entrance of the storage unit 120. On the other hand, the HF tag 122 for exit of the storage unit 120 is installed near the indoor side of the entrance of the storage unit 120.

[0048] By installing the HF tags 111, 121 for entry and the HF tags 112, 122 for exiting the room separately on the outside and inside of the entrance in this way, it becomes easier to read the HF tags 111, 121 for entry just before entering the room, and easier to read the HF tags 112, 122 for exiting the room just before leaving the room. This reduces the effort required of each worker U when entering and exiting the room.

[0049] FIG. 1 illustrates a state in which a worker UB is about to enter the storage facility 120, and the terminal device 3B carried by the worker UB acquires the room ID of the storage facility 120 from the HF tag 121 used when entering the storage facility 120. At this time, the terminal device 3B communicates with the management device 2, triggered by the acquisition of the room ID. FIG. 1 also illustrates a state in which a worker UC is about to leave the room 110, and the terminal device 3C carried by the worker UC acquires the room ID of the room 110 from the HF tag 112 used when leaving the room 110. At this time, the terminal device 3C communicates with the management device 2, triggered by the acquisition of the room ID. FIG. 1 also illustrates a state in which another worker UA is in the hallway 130, and the terminal device 3A carried by the worker UA does not communicate with the management device 2 at this time.

[0050] Each of the terminal devices 3A, 3B, and 3C can communicate wirelessly with the room entry HF tags 111 and 121 and the room exit HF tags 112 and 122, and can acquire room identification information (room ID) from these tags. When the workers UA, UB, and UC enter the working room 110 or the storage room 120, each of the terminal devices 3A, 3B, and 3C communicates with the room entry HF tags 111 and 121 to acquire the room ID, thereby also acquiring information on the time the workers entered the room. Similarly, when the workers UA, UB, and UC leave the working room 110 or the storage room 120, each of the terminal devices 3A, 3B, and 3C communicates with the room exit HF tags 112 and 122 to acquire the room ID, thereby also acquiring information on the time the workers left the room.

[0051] The terminal device 3 determines the type of work area based on the room ID read from the entry HF tag 111, 121 when the worker U enters the room 110 or the storage 120 (work area). In other words, it can determine whether the room the worker U entered is the room 110 or the storage 120. Then, the display content of the specific work displayed on the display unit is changed depending on the type of work area. In other words, the terminal device 3 can display a screen related to the specific work depending on the type of work area on the display unit.

[0052] More specifically, the terminal device 3 transmits information about the room ID read from the room entry HF tags 111, 121 to the management device 2. Based on the room ID received from the terminal device 3, the management device 2 transmits "work instruction information" related to a specific task corresponding to the type of work area to the terminal device 3 that transmitted the room ID. Based on the work instruction information received from the management device 2, the terminal device 3 displays a screen related to the specific task corresponding to the type of work area on the display unit.

[0053] If the work area in which worker U performs work is the room 110, the terminal device 3, triggered by worker U's entry into the room 110, displays a screen on the display unit with information about work corresponding to the person in need of care 114 in the room 110 to notify worker U.

[0054] 2 is a diagram showing an example of a work information screen 31 displayed on the display unit of the terminal device 3 when a worker U enters the room 110. As shown in FIG. 2, the work information screen 31 has a room number display area 32, an entry time display area 33, an exit time display area 34, a stay time display area 35, a unit work display area 36, ​​a work time display area 37, and an OK button 38.

[0055] The room number display area 32 displays the room number of the office room 110. The room number information is acquired based on, for example, the room ID acquired when entering the room.

[0056] The entry time display area 33 displays the time of entry into the room 110. The entry time information is obtained, for example, as the time when the terminal device 3 reads the room ID information from the entry HF tag 111.

[0057] The exit time display area 34 displays the time of exit from the room 110. The information on the exit time is obtained, for example, as the time when the terminal device 3 reads the information on the room ID from the HF tag 112 for exit.

[0058] The stay time display area 35 displays the stay time in the room 110. The stay time information is calculated, for example, from the difference between the entry time and the exit time. Here, the stay time is the total time required to perform the work instructed at the time of entry into the room 110.

[0059] The unit task display area 36 displays a plurality of task buttons 36A associated with a plurality of unit tasks included in a specific task in the room 110. Each task button 36A includes a task content mark 36B indicating the content of the unit task, and a task time display section 36C that displays the input result of the task time for that unit task. The task time display section 36C displays characters such as "X minutes" in minutes. The number displayed in this area is incremented by 1, for example, each time the task button 36A that includes this area is pressed once.

[0060] In the example of FIG. 2, a total of nine task buttons 36A are displayed in the unit task display area 36, ​​three on each of the top, bottom, left, and right sides. Of these, the task button 36A located in the center row of the three rows in the unit task display area 36 and at the left end of this center row displays a cleaning mark as the task content mark 36B, indicating the task of cleaning the floor in the living room 110. The task time display section 36C of this task button 36A displays "6 minutes," indicating that the task of cleaning the floor took six minutes, as input by worker U. Furthermore, the task button 36A located in the bottom row of the three rows in the unit task display area 36 and at the right end of this bottom row displays a mark indicating that the care-requiring person 114 is using the shower as the task content mark 36B. The task time display section 36C does not display the task time because this task has not been performed or no input has been made.

[0061] The work time display area 37 displays information about the work time in the room 110. For example, as shown in FIG. 2, it displays "Y / Z minutes." The displayed value Y is the total work time of each unit task, which is displayed in the work time display section 36C of each task button 36A in the unit task display area 36. The displayed value Z is the stay time of worker U in the room 110, which is displayed in the stay time display area 35.

[0062] The OK button 38 is a button that the worker U presses to instruct the management device 2 to transmit information such as the work time for each unit action entered by the worker U via the unit task display area 36. The OK button 38 can be configured so that, for example, when the total time Y of the work times for each unit task displayed in the task time display area 37 does not match the time Z spent by the worker U in the room 110, it is determined that the work of inputting the work time into the unit task display area 36 is in an incomplete state, and no operational input is accepted. Then, as shown in FIG. 2 , when the total time Y of the work times for each unit task matches the time Z spent by the worker U in the room 110, it is determined that the work of inputting the work time into the unit task display area 36 is completed, and the device can transition to a state where operational input is accepted.

[0063] As explained with reference to Figure 2, when the work area is a room 110, the terminal device 3 displays on the work information screen 31 a plurality of buttons (work button 36A in the example of Figure 2) corresponding to each individual unit task included in the work for the care-requiring person 114 in the room 110, and can obtain information on the work time related to the unit task according to the number of times the worker U operates the work button 36A.

[0064] If the work area in which worker U works is the storage room 120, the terminal device 3, triggered by worker U's entry into the storage room 120, displays a screen on the display unit with information regarding the item 124 to be taken out of the storage room 120 to notify worker U.

[0065] 3 is a diagram showing an example of a work information screen 131 displayed on the display unit of the terminal device 3 when a worker U enters the storehouse 120. The work information screen 131 has an inventory list display area 132, an item selection area 133, an inventory quantity change area 134, and an update button 135.

[0066] The inventory list display area 132 displays information about the items and stock quantities of all the items 124 stored in the storehouse 120. In the example of Fig. 3, an inventory list is displayed in which the stock quantity of item "Product A" is 5, the stock quantity of item "Product B" is 4, the stock quantity of item "Product C" is 5, the stock quantity of item "Product D" is 4, the stock quantity of item "Product E" is 2, and the stock quantity of item "Product F" is 1.

[0067] The item selection area 133 displays the item of the item 124 to be taken out. The item displayed in the item selection area 133 can be changed by, for example, the worker U performing a selection operation on the screen. In the example of FIG. 3, "Product A" is selected and displayed.

[0068] The stock quantity change section 134 is an area for inputting an instruction to change the stock quantity according to the number of items to be taken out that are displayed in the item selection area 133. The stock quantity change section 134 displays, for example, the current stock quantity of the item displayed in the item selection area 133, and when the worker U operates the screen, the stock quantity increases by one when the increase button 134A is pressed, and when the decrease button 134B is pressed, the stock quantity decreases by one when the decrease button 134B is pressed. For example, when the worker U is to take out one product A, the worker U presses the decrease button 134B once from the state shown in FIG. 3 to decrease the stock quantity by one to four.

[0069] The update button 135 is a button that the worker U uses to instruct the stock list to reflect the change in stock quantity input by the worker U via the stock quantity change unit 134. In response to the pressing of the update button 135, the terminal device 3 can update the stock list of the storage warehouse 120 and transmit the updated information to the management device 2. This allows the management device 2 to obtain the latest information on the stock quantity of items stored in the storage warehouse 120.

[0070] It should be noted that the information relating to a specific task that is displayed when entering the room 110 is not limited to the example screen shown in Fig. 2. Fig. 4 is a diagram showing another example of the task information screen 231 that is displayed on the display unit of the terminal device 3 when the worker U enters the room 110.

[0071] The work information screen 231 has a room number display area 232, an entry time display area 233, a physical condition input area 234, and an update button 235. The room number display area 232 and the entry time display area 233 are similar to the room number display area 32 and the entry time display area 33 in FIG.

[0072] The physical condition input area 234 displays a plurality of item buttons 234A associated with check items related to the physical condition of a specific care-requiring person 114 residing in the room 110. Each item button 234A includes an item display area 234B showing the content of the check item, and an evaluation display area 234C showing the input result of the evaluation for that check item. The evaluation display area 234C displays, for example, "V / W." The number W displayed here indicates the number of levels of evaluation, and in the example of FIG. 4, there are five levels. The number V displayed here is a number corresponding to the input result of the evaluation, and is incremented by one each time the item button 234A including this area is pressed once.

[0073] In the example of FIG. 4, three item buttons 234A are displayed in the left-right direction in the physical condition input area 234. Of these, the central item button 234A has "appetite" displayed in the item display area 234B as a confirmation item. This is an item for checking the level of appetite of the relevant care recipient 114 compared to a reference time, such as when the care recipient 114 is healthy. The evaluation display area 234C of this item button 234A displays "4 / 5," and the worker U has input that the appetite level of the relevant care recipient 114 is at the fourth level out of five, that is, the second-best rating compared to the reference time.

[0074] The update button 235 is a button that the worker U uses to instruct the management device 2 to transmit, to the management device 2, information such as the evaluation of the check items of the care-requiring person 114 that has been input by the worker U via the physical condition input area 234. For example, when an evaluation has not been input into at least some of the item buttons 234A displayed in the physical condition input area 234, the update button 235 can be configured to determine that the input of evaluations into the physical condition input area 234 is incomplete, and not to accept any operational input. Then, as shown in FIG. 4, when the input of evaluations into all of the item buttons 234A displayed in the physical condition input area 234 has been completed, the update button 235 can transition to a state in which it is possible to accept operational input.

[0075] As explained with reference to Figure 4, when the work area is a room 110, the terminal device 3 displays on the work information screen 231 a plurality of buttons (item button 234A in the example of Figure 4) corresponding to each individual unit task included in the work for the care-requiring person 114 in the room 110, and can obtain information on the work time related to the unit task according to the number of times the worker U operates the item button 234A.

[0076] Similarly, the information about a specific task that is displayed when a worker U enters the storage 120 is not limited to the example screen shown in Fig. 3. Fig. 5 is a diagram showing another example of the task information screen 331 that is displayed on the display unit of the terminal device 3 when the worker U enters the storage 120.

[0077] The work information screen 331 has an item display area 332 and an update button 333.

[0078] The item display area 332 displays item buttons 332A associated with the type of each item 124 stored in the storage 120. Each item button 332A includes an item name display section 332B corresponding to the type of item 124 and a take-out number display section 332C indicating the quantity of each item being taken out. The take-out number display section 332C displays, for example, "T / U." The numerical value U displayed here indicates the command value for the number to be taken out, and is set for each item by command from the management device 2 for each task. The numerical value T displayed here indicates the input value for the number of items in question that the worker U is actually attempting to take out of the storage 120. The numerical value T is incremented by 1, for example, each time the item button 332A including this display section 332C is pressed once.

[0079] After worker U picks up the number of items 124 from the shelf 123 according to the command value displayed in the number of items to be taken out display section 332C, he presses the item button 332A corresponding to the item in question the same number of times as the number of items to be taken out, and the input value displayed in the number of items to be taken out display section 332C is incremented and changed to the same number as the command value.

[0080] In the example of FIG. 5, the item display area 332 displays a total of six item buttons 332A, arranged in two rows, top and bottom, with three on each side. Of these, the item button 332A located in the top row of the item display area 332, at the left end of this row, displays "Product A" in the item name display area 332B. The number of items to be taken out display area 332C of this item button 332A displays "2 / 2," indicating that worker U has already completed work to take out two units of product A, which is the command value of two units. Similarly, the item button 332A located in the bottom row of the item display area 332, at the right end of this row, displays "Product F" in the item name display area 332B. The number of items to be taken out display area 332C of this item button 332A displays "0 / 1," indicating that work has not yet been completed for one unit of the command value of product F to be taken out, and worker U has not yet pressed the button. That is, the example of FIG. 5 shows a state in which preparation for removal from the repository 120 based on an instruction from the management device 2 has not yet been completed.

[0081] The update button 333 is a button that the worker U presses to instruct the management device 2 to transmit information about each item to be taken out, entered by the worker U via the item display area 332. As shown in FIG. 5, for example, when at least some of the command values ​​for the number of items to be taken out displayed in the item display area 332 do not match the input values, the update button 333 determines that the input of the take-out work into the item display area 332 is in an incomplete state, and does not accept any operational input. When the command values ​​for the number of items to be taken out match all of the input values, the input of the take-out work into the item display area 332 is completed, and the take-out of the items 124 from the storage 120 based on the command is completed, and the state can be transitioned to one in which operational input is acceptable.

[0082] As explained with reference to Figure 5, even when the work area is the storage warehouse 120, the terminal device 3 can display multiple buttons (item button 332A in the example of Figure 5) corresponding to the types of individual items 124 included in the information related to the items 124 to be taken out of the storage warehouse 120 on the work information screen 331, and can obtain information on the number of individual items 124 actually taken out by the worker U depending on the number of times the worker U operates the item button 332A.

[0083] 6 is a functional block diagram of the work management system 1 according to the first embodiment. The management device 2 and terminal device 3 of the work management system 1 each have functional blocks as shown in FIG. 6 for the various functions described above.

[0084] The management device 2 includes a room type determination unit 21, a work instruction information creation unit 22, and a work history database 23.

[0085] The room type determination unit 21 determines the type of room that the user U carrying the terminal device 3 will enter, based on the room ID information received from the terminal device 3. The room type determination unit 21 also receives the terminal ID from the terminal device 3, and can determine from the terminal ID which of the multiple terminals under management the terminal device 3 that sent the room ID is.

[0086] The work instruction information creation unit 22 creates work instruction information according to the room type based on the information about the room type determined by the room type determination unit 21. The work instruction information includes information about the content of a unit task of a specific task according to the room type, and information on the work information screens 31, 131, 231, 331 to be displayed on the display unit of the terminal device 3 according to the room type exemplified in Figures 2 to 5. Furthermore, the work instruction information creation unit 22 identifies the terminal device 3 that has transmitted the room ID based on the terminal ID received by the room type determination unit 21, and transmits the created work instruction information to the identified terminal device 3.

[0087] The work history database 23 records information about the work history performed in the workspace to be managed (nursing care facility 100 in the example of FIG. 1 ) based on the work completion information received from the terminal device 3. The information about the work history is a set of data sets to which various information is linked, such as, for example, identification information (worker ID) of the worker U who performed the target work, information about the room type (room ID), time of entry, time of exit, and unit work information (for example, the work time of each unit work if the room type is a living room 110, or the type and number of items to be taken out if the room type is a storage room 120). The various pieces of information included in such data sets are transmitted to the management device 2 from multiple terminal devices 3A, 3B, and 3C carried by the workers UA, UB, and UC to be managed, respectively, and are then collected and stored in the work history database 23 of the management device 2.

[0088] The work management system 1 may also be configured to include an administrator terminal 4 that can be used by an administrator of the system, and to access the work history database 23 of the management device 2 via the administrator terminal 4, extract necessary information from the work history information, and use it for work management. For example, by extracting work history information about a specific worker U, the working status of this worker U can be accurately understood. Furthermore, by extracting work history information about a specific room 110, it is possible to easily understand what work was performed in this room 110 and at what time of day. Furthermore, by extracting work history information about a specific storage unit 120, it is possible to easily understand what items 124 were taken out of this storage unit 120 and at what time of day, thereby being able to understand the latest inventory status.

[0089] Each of the plurality of terminal devices 3A, 3B, and 3C includes an entry information acquisition unit 301, a work instruction information display control unit 302, an exit information acquisition unit 303, and a work completion information creation unit 304.

[0090] The room entry information acquisition unit 301 acquires information on the room ID and the entry time from the room entry HF tags 111 and 121. The room entry information acquisition unit 301 transmits the acquired room ID information and its own terminal ID information to the room type determination unit 21 of the management device 2.

[0091] Based on the work instruction information received from the work instruction information creation unit 22 of the management device 2, the work instruction information display control unit 302 controls switching of the work information screen to be displayed on the display unit of the device itself depending on the room type, acceptance of input operations by the worker, and updating of the work information screen in response to the input operations.

[0092] The room exit information acquisition unit 303 acquires the room ID and the information on the time of leaving the room from the HF tags 112 and 122 for leaving the room.

[0093] After a series of tasks in a specific work area is completed, the task completion information creation unit 304 creates task completion information and transmits it to the management device 2. The task completion information includes information on the entry time input from the entry information acquisition unit 301, information on the room ID and exit time input from the exit information acquisition unit 303, and unit task information input from the work instruction information display control unit 302. The unit task information is information related to tasks that is appropriately selected depending on the room type, and includes, for example, the task time for each unit task when the room type is a room 110, and information on the type and number of items to be taken out when the room type is a storage room 120.

[0094] 7 is a hardware configuration diagram of the management device 2 and terminal devices 3A, 3B, and 3C. As shown in FIG. 7, the management device 2 and terminal devices 3A, 3B, and 3C can be physically configured as a computer system including a CPU (Central Processing Unit) 101, a RAM (Random Access Memory) 102 and a ROM (Read Only Memory) 103 as main storage devices, an input device 104 such as a keyboard and a mouse as input devices, an output device 105 such as a display, a communication module 106 as a data transmission / reception device such as a network card, and an auxiliary storage device 107. The functions of the management device 2 and terminal devices 3A, 3B, and 3C described with reference to FIG. 6 are realized by loading predetermined computer software onto hardware such as the CPU 101 and RAM 102, operating the communication module 106, the input device 104, and the output device 105 under the control of the CPU 101, and reading and writing data from and to the RAM 102 and the auxiliary storage device 107.

[0095] Fig. 8 is a flowchart of the operation of the terminal device 3 of the work management system 1 according to the first embodiment. The flowchart in Fig. 8 illustrates an example of a case in which a worker U performs work in a room 110 while referring to the work information screen 31 illustrated in Fig. 2.

[0096] In step S101, the room entry information acquisition unit 301 reads information such as the room ID from the entry HF tag 111 of the room 110 that the worker U is about to enter. The room entry information acquisition unit 301 records the time at which the room ID was acquired as entry time information and outputs it to the work completion information creation unit 304. The room entry information acquisition unit 301 also transmits the acquired room ID and information on its own terminal ID to the room type determination unit 21 of the management device 2.

[0097] In step S102, the work instruction information display control unit 302 appropriately selects and displays on its own display unit a work information screen (here, work information screen 31 in FIG. 2 ) based on the work instruction information received from the work instruction information creation unit 22 of the management device 2. In this example, the work instruction information display control unit 302 displays room number information included in the work instruction information in the room number display area 32 of the work information screen 31, and displays work buttons 36A corresponding to individual unit tasks to be performed in the rooms 110 included in the work instruction information in the unit task display area 36.

[0098] Thereafter, the worker U refers to the work information screen 31 and proceeds with the work in the room 110. The worker U may also perform input operations on the work information screen 31 as appropriate depending on the progress of the work. The work instruction information display control unit 302 controls the reception of input operations by the worker while the work is being performed, and the updating of the work information screen 31 in response to the input operations. For example, the work instruction information display control unit 302 can display the entry time information input from the entry information acquisition unit 301 in step S101 in the entry time display area 33 of the work information screen 31.

[0099] In step S103, after a series of tasks in room 110 is completed, room exit information acquisition unit 303 reads information such as the room ID from HF tag 112 for room exit of room 110 where the tasks were performed. Room exit information acquisition unit 303 records the time when the room ID was acquired as information on the time of room exit, and outputs this to task completion information creation unit 304 together with the information on the acquired room ID.

[0100] In step S104, the work completion information creation unit 304 calculates the stay time in the room 110 that worker U entered. The work completion information creation unit 304 can calculate the stay time, for example, from the difference between the entry time input from the entry information acquisition unit 301 in step S101 and the exit time input from the exit information acquisition unit 303 in step S103. The work completion information creation unit 304 displays information about the calculated stay time in the stay time display area 35 of the work information screen 31 and in the part of the letter Z in the display format of "Y / Z minutes" in the work time display area 37. The work completion information creation unit 304 also displays information about the exit time input from the exit information acquisition unit 303 in step S103 in the exit time display area 34 of the work information screen 31.

[0101] In step S105, the work instruction information display control unit 302 receives an input of the work time for each unit task. For example, as described with reference to Fig. 2, the worker U presses multiple task buttons 36A displayed in the unit task display area 36 on the work information screen 31 for the number of task times for each unit task. Through this operation, the work instruction information display control unit 302 obtains information on the work time for each unit task.

[0102] In step S106, the work instruction information display control unit 302 adds up the work times of the unit tasks acquired in step S105 to calculate the total work time. The work instruction information display control unit 302 displays the calculated total work time information in the work time display area 37 in the part of the letter Y in the display format of "Y / Z minutes."

[0103] In step S107, the work instruction information display control unit 302 determines whether the total work time calculated in step S106 matches the stay time calculated in step S104. If the total work time does not match the stay time (NO in S107), the process returns to step S105, where the worker U is prompted to continue inputting the work time, and the processes of steps S105 to S107 are repeated until the characters Y and Z in the display format of "Y / Z minutes" in the work time display area 37 match.

[0104] On the other hand, if the total work time matches the stay time (YES in S107), the process proceeds to step S107, where the work instruction information display control unit 302 displays a send button (OK button 38 in FIG. 2) on the work information screen 31. "Displaying the send button" is not limited to the process of switching from a state in which the button was not displayed on the work information screen 31 to a state in which it is displayed, but also includes a process of switching from a state in which the button is initially displayed on the work information screen 31 but does not accept operational input to a state in which operational input is possible. In the process of switching from a state in which operational input is not accepted to a state in which operational input is possible, it is preferable to indicate whether operational input is possible by, for example, changing the color of the button. This allows the worker U to intuitively grasp visually whether operational input is possible, improving usability.

[0105] Furthermore, if the total work time matches the stay time, the work instruction information display control unit 302 determines that the input of the work time for each unit task related to the series of tasks performed by worker U in room 110 has been completed, and creates "unit task information" that associates each individual unit task with the work time for each unit task, and outputs this to the work completion information creation unit 304.

[0106] In step S109, the work completion information creation unit 304 creates work completion information, and in response to a pressing operation of the OK button 38, the created work completion information is sent to the work history database 23 of the management device 2. The work completion information creation unit 304 stores, for example, the room ID acquired in step S101 or S103, the room entry time input from the room entry information acquisition unit 301 in step S101, the room exit time input from the room exit information acquisition unit 303 in step S103, the stay time in the room 110 calculated in step S104, the unit work information input from the work completion information creation unit 304 in step S108, the terminal ID of the device itself, and identification information (worker ID) of the worker U carrying the device itself.

[0107] FIG. 9 is a flowchart of the operation of the management device 2 of the work management system 1 according to the first embodiment.

[0108] In step S201, the room type determination unit 21 receives the room ID and the terminal ID of the terminal device 3 that transmitted the room ID from the entry information acquisition unit 301 of the terminal device 3. The timing for receiving this information is when the worker U enters any work area (room 110 or storage room 120 in the example of FIG. 1) in the work space (care facility 100 in the example of FIG. 1). At this time, the worker U acquires the room ID from the entry HF tag (entry HF tag 111 or entry HF tag 121) installed in the room to be entered, using the terminal device 3 carried by the worker U, and transmits the acquired room ID to the management device 2.

[0109] In step S202, the room type determination unit 21 determines the room type based on the room ID received in step S201. The room type determination unit 21 may, for example, previously store a database linking room IDs with room types for each of a plurality of work areas in the work space, and can determine the type of the corresponding room based on the room ID by referring to such a database. The room type determination unit 21 outputs the room type information to the work instruction information creation unit 22 together with the terminal ID received in step S201.

[0110] In step S203, the work instruction information creation unit 22 creates work instruction information according to the room type based on the room type determined in step S202, and transmits the created work instruction information to the terminal device 3 that matches the terminal ID. The work instruction information includes information necessary for displaying on the display unit of the terminal device 3 one of the multiple types of work information screens 31, 131, 231, 331 that correspond to the work content to be performed in each work area, as described with reference to Figures 2 to 5.

[0111] In step S204, work completion information is received from the terminal device 3 that sent the work instruction information in step S203.

[0112] In step S205, the work history database 23 is updated using the work completion information received in step S204.

[0113] As described above, the work management system 1 according to the first embodiment includes multiple terminal devices 3A, 3B, and 3C carried by multiple workers UA, UB, and UC, respectively, and a management device 2 that can communicate with the multiple terminal devices 3A, 3B, and 3C. The multiple terminal devices 3A, 3B, and 3C transmit work completion information regarding the progress of specific work input by the workers UA, UB, and UC carrying their respective terminal devices to the management device 2. The management device 2 aggregates and manages the work completion information transmitted from the multiple terminal devices 3A, 3B, and 3C.

[0114] With this configuration, the progress of work by multiple workers UA, UB, and UC can be aggregated and managed in the management device 2, so that the specific work content performed by each worker UA, UB, and UC can be easily understood by referring to the work history aggregated in the management device 2. As a result, the work management system 1 of the first embodiment can efficiently manage the work content performed by the workers UA, UB, and UC.

[0115] In addition, in the work management system 1 according to the first embodiment, the work completion information includes information regarding the time spent by workers UA, UB, and UC in room 110, which is the work area where the specific work is performed, and information regarding the work time required for each unit task included in the specific work.

[0116] With this configuration, information about the working time of each unit task included in a specific task can be included in the information managed by the management device 2. As a result, the work content performed by each worker UA, UB, and UC can be broken down into individual unit tasks and recorded in the management device 2, so that by referring to this recorded information, the work content of the workers UA, UB, and UC can be understood in more detail.

[0117] Furthermore, in the work management system 1 according to the first embodiment, the terminal devices 3A, 3B, and 3C transmit work completion information to the management device 2 when the total work time, which is the sum of the work times of the individual unit tasks, matches the stay time of workers UA, UB, and UC in room 110, which serves as the work area where a specific task is performed. That is, as described with reference to steps S107 to S108 in FIGS. 2 and 8, when the total work time Y displayed in the work time display area 37 on the work information screen 31 matches the stay time Z, the OK button 38 becomes operable, and when worker U presses the OK button 38, work completion information is transmitted from the terminal device 3 to the management device 2.

[0118] With this configuration, the total work time Y of the individual unit tasks included in a specific task performed by the worker U in the room 110 can be made to always match the time Z spent by the worker U in the room 110 during this task. This makes it possible to collect information on the work time of each unit task included in the work history information recorded and managed in the management device 2 as more accurate information.

[0119] Furthermore, in the work management system 1 according to the first embodiment, the stay time Z of the workers UA, UB, and UC in the room 110, which serves as a work area where specific work is performed, is calculated from the entry times and exit times of the workers UA, UB, and UC into the room 110, which serves as a work area. This configuration allows for accurate calculation of stay time information.

[0120] Furthermore, in the work management system 1 according to the first embodiment, HF tags 111, 112, 121, and 122 are installed in the work area (room 110, storage room 120). The terminal devices 3A, 3B, and 3C communicate with the HF tags 111, 112, 121, and 122 when entering and leaving the work area, thereby acquiring information on the entry time and exit time.

[0121] With this configuration, information on entry and exit times can be automatically obtained by performing tag reading operations, making it possible to obtain more accurate information, and as a result, the information on stay time calculated based on this information can also be made more accurate.

[0122] In addition, the work management system 1 of the first embodiment includes, as the above-mentioned HF tags, entry HF tags 111, 121 used when entering the work area (when entering the room 110, the storage room 120), and exit HF tags 112, 122 used when leaving the work area (when leaving the room 110, the storage room 120).

[0123] With this configuration, tag reading operations can be performed using different tags when entering and leaving the room, so even if the timing of another worker entering and leaving the same work area overlaps, entry and exit can be carried out smoothly without waiting time, thereby improving work efficiency.

[0124] Furthermore, in the work management system 1 according to the first embodiment, the above-mentioned "work area" is the room 110 where the care-requiring person 114 is located, and the above-mentioned "specific work" includes information about the work corresponding to the care-requiring person 114. In this case, the terminal devices 3A, 3B, 3C, when triggered by the entry of the workers UA, UB, UC into the room 110, display a screen relating to information about the work corresponding to the care-requiring person 114 (for example, the work information screen 31 in FIG. 2 or the work information screen 231 in FIG. 4) on the display unit, and notify the worker U who has entered the room 110.

[0125] With this configuration, information on tasks corresponding to the person in need of care 114 residing in the room 110 into which the worker U has entered is displayed on the terminal device 3 carried by the worker U, making it possible to automatically notify each worker U of the appropriate tasks that they should perform, thereby improving work efficiency.

[0126] Furthermore, in the work management system 1 according to the first embodiment, the terminal devices 3A, 3B, and 3C display on the work information screen a plurality of buttons (for example, work button 36A in FIG. 2) each corresponding to an individual unit task included in a specific task to be performed in the entered work area, and acquire information on the work time related to the unit task according to the number of times the work button 36A is operated by the workers UA, UB, and UC.

[0127] This configuration allows the workers UA, UB, and UC to easily input the work time in accordance with the number of times they press the work button 36A, thereby reducing input errors and further improving work efficiency.

[0128] The work management system 1 according to the first embodiment also includes a terminal device 3 carried by a worker U, and room entry HF tags 111, 121 and room exit HF tags 112, 122 as identification markers installed in a work area (room 110 or storage room 120) where specific work is performed by the worker U. The terminal device 3 determines the type of work area based on the identification information (room ID) read from the room entry HF tags 111, 121 when the worker U enters the work area, and displays a screen related to specific work according to the type.

[0129] With this configuration, depending on whether the work area that the worker U enters is the room 110 or the storage room 120, information suitable for a specific task corresponding to each work area can be selected and presented to the worker U. If the worker U performs the task based on the information presented in this way, it is possible to grasp even the specific task content of the worker U. As a result, the work management system 1 of the first embodiment can efficiently manage the task content of the worker U.

[0130] Furthermore, the work management system 1 according to the first embodiment includes a management device 2 capable of communicating with a plurality of terminal devices 3A, 3B, and 3C, and the terminal devices 3A, 3B, and 3C transmit identification information (room ID) read from the room entry HF tags 111 and 121 as identification markers to the management device 2. Based on the identification information received from the terminal device 3, the management device 2 transmits work instruction information relating to a specific work according to the type of work area (room 110 or storage room 120) to the terminal device 3 that transmitted the room ID. Based on the work instruction information received from the management device 2, the terminal device 3 displays a screen relating to the specific work.

[0131] With this configuration, the types of work areas in multiple terminal devices 3A, 3B, and 3C can be determined collectively by the management device 2, eliminating the need for each terminal device 3A, 3B, and 3C to have its own determination function. This reduces the processing load and memory area usage in each terminal device 3A, 3B, and 3C.

[0132] Furthermore, in the work management system 1 according to the first embodiment, the above-mentioned identification markers are HF tags 111, 121, 112, 122, and the terminal devices 3A, 3B, 3C acquire identification information (room ID) from the HF tags via wireless communication. With this configuration, the terminal devices 3A, 3B, 3C can easily and reliably acquire the identification information required to determine the type of work area via contactless communication.

[0133] Furthermore, in the work management system 1 according to the first embodiment, the above-mentioned "work area" includes the room 110 where the care-requiring person 114 is located and the storage room 120 where the items 124 are stored. When the work area is the room 110, the above-mentioned "specific work" includes information on the work corresponding to the care-requiring person 114, and when the work area is the storage room 120, includes information on the items 124 to be taken out of the storage room 120.

[0134] This configuration makes it possible to select appropriate work for each type of work area determined and instruct the worker on it, thereby reducing unnecessary work and further improving work efficiency.

[0135] Furthermore, in the work management system 1 according to the first embodiment, when the work area is the storage warehouse 120, the terminal devices 3A, 3B, and 3C display on the work information screen a plurality of buttons (e.g., item button 332A in FIG. 5) corresponding to the types of individual items included in the information relating to the items 124 to be taken out of the storage warehouse 120, and acquire information on the number of items actually taken out by the workers UA, UB, and UC for each individual item 214 according to the number of times the item button 332A is operated by the workers UA, UB, and UC.

[0136] This configuration allows workers UA, UB, and UC to easily input the number of items to be taken out depending on the number of times they press item button 332A, thereby reducing input errors and further improving work efficiency.

[0137] In the first embodiment, a configuration was exemplified in which the management device 2 transmits work instruction information to the terminal device 3 in response to receiving a room ID, but a configuration in which each terminal device 3 has a database or the like and extracts work instruction information within the terminal device 3 based on the room ID may also be used.

[0138] Furthermore, in the first embodiment, an example was given of a configuration in which the terminal device 3 reads the HF tag by wireless communication when entering or leaving the room, but any identification sign that can detect entry or exit may be used, and elements other than the HF tag may also be applied. Examples of such elements include a configuration in which a QR code (registered trademark) is installed as an identification sign in the work area, and the QR code is read by the camera of the terminal device 3, or a configuration in which a device similar to a dedicated terminal device used for touch payment (contactless payment) or the like is installed as an identification sign in the work area, and identification information is obtained from the device by bringing the terminal device 3 into contact with this device.

[0139] In addition, in the first embodiment, a configuration was exemplified in which HF tags for entry (HF tags for entrance) 111, 121 and HF tags for exit (HF tags for exit) 112, 122 were installed separately, but a configuration in which a single HF tag is installed in each room and the same HF tag is read at the time of entry and at the time of exit to obtain the time of entry and the time of exit may also be used.

[0140] [Second embodiment] The second embodiment will be described with reference to FIGS.

[0141] 10 is a diagram showing an application example of a work management system 1A according to the second embodiment. The work management system 1A according to the second embodiment is a system for collectively managing, using a management device 2, work by a worker U to provide a specific item to a specific person in need of care 114.

[0142] The work management system 1A includes a terminal device 3 carried by a worker U and a management device 2 capable of communicating with the terminal device 3. While the example in FIG. 10 illustrates a configuration including one worker U and one terminal device 3 carried by the worker U, a configuration in which multiple workers U each carry one of multiple terminal devices 3 is also possible. Even in a configuration including multiple terminal devices 3, it is preferable that there is only one management device 2, and that the single management device 2 communicates individually with the multiple terminal devices 3.

[0143] Furthermore, in the work management system 1A, in at least one work area within a predetermined work space, the management device 2 has a worker U perform specific work in the work area, and manages the specific work. In the example of FIG. 10, a nursing care facility 100 is illustrated as an example of a "work space." Furthermore, an example of a "work area" includes a specific bed 113 assigned to a specific person in need of care 114 residing in the nursing care facility 100, and the space surrounding the bed 113. An example of a case in which a work area is set in this manner is a configuration in which multiple beds 113 are arranged in one room 110 within the nursing care facility 100. This allows the room 110 to be divided into multiple work areas.

[0144] In addition, in the case where only a single bed 113 is placed in one room 110 within the nursing facility 100, the entire room 110 in which the person in need of care 114 assigned to this bed 113 is located may be set as the ``work area where specific work is performed by worker U.''

[0145] Furthermore, the target of a specific task may also include people or animals that fall outside the concept of the care recipient 114, such as a patient. When the target of the task is a patient, the "work space" may be exemplified by the hospital where the patient is hospitalized, and the "work area" may be exemplified by the bed in the hospital room assigned to the patient. When the target of the task is an animal, the "work space" may be exemplified by the veterinary hospital where the animal is hospitalized, and the "work area" may be exemplified by the cage in which the hospitalized animal is kept.

[0146] Furthermore, in the second embodiment, an example of "specific work in the work area by the worker U" includes providing care to the care-requiring person 114, and in particular includes the work of providing goods. In the example of FIG. 10, an example of "specific work" is changing a disposable diaper for the care-requiring person 114. In this case, the worker U approaches the bed 113 while carrying a cart 141 on which a group of disposable diapers 142 is loaded. Then, after carrying the cart 141 to the vicinity of the bed 113, the worker U selects one disposable diaper suitable for the care-requiring person 114 who is sitting on this bed 113 from the group of disposable diapers 142 on the cart 141, and uses the selected disposable diaper to change the disposable diaper worn by the care-requiring person 114.

[0147] 10, the "items" in the "work of providing items to the care-requiring person 114" are disposable diapers. Examples of "items" other than disposable diapers include hospital kits such as toothbrushes and towels provided to each hospitalized patient, and food, daily necessities, and sanitary products that can be ordered individually by the care-requiring person 114 or the patient.

[0148] In the work management system 1A, an HF tag 140 for identifying a care-requiring person is installed near a bed 113, which is a work area. Here, "near the bed 113" refers to, for example, any part of the bed 113 or the wall surface surrounding the bed 113, as illustrated in Fig. 10. The HF tag 140 for identifying a care-requiring person is an example of an identification sign installed in a work area where a specific work is performed by a worker U.

[0149] By placing the HF tag 140 for identifying the care-requiring person near the bed 113 in this way, it becomes easier for the worker U to read the HF tag 140 for identifying the care-requiring person when entering the work area including the bed 113. This reduces the effort required by the worker U when approaching the bed 113 where the care-requiring person 114 is located when changing a disposable diaper.

[0150] 10 shows an example in which a worker U is moving toward a specific bed 113 in a room 110 where a specific care recipient 114 is lying, and is using a terminal device 3 carried by the worker U to acquire the care recipient ID of the care recipient 114 from an HF tag 140 for identifying the care recipient that is attached to the bed 113. The terminal device 3 can communicate with the HF tag 140 for identifying the care recipient via wireless communication, and can acquire the identification information (care recipient ID) of the relevant care recipient from the tag 140.

[0151] When the worker U approaches a specific bed 113 (work area) in the room 110, the terminal device 3 determines the type of work area based on the care-requiring person ID read from the care-requiring person identifying HF tag 140. In other words, the terminal device 3 can determine who the care-requiring person 114 is who is in the work area that the worker U is approaching. Then, the display content of the specific work displayed on the display unit can be changed depending on the type of work area. In other words, the terminal device 3 can display a screen related to the specific work depending on the type of work area on the display unit.

[0152] More specifically, the terminal device 3 transmits information on the ID of the care recipient read from the HF tag 140 for identifying the care recipient to the management device 2. Based on the ID of the care recipient received from the terminal device 3, the management device 2 transmits "work instruction information" related to a specific task corresponding to the type of work area to the terminal device 3 that transmitted the ID of the care recipient. Based on the work instruction information received from the management device 2, the terminal device 3 displays a screen related to the specific task corresponding to the type of work area on the display unit.

[0153] In the example of Figure 10, the terminal device 3, when triggered by the worker U approaching a specific bed 113, displays a screen on the display unit regarding information about the work corresponding to the care-requiring person 114 assigned to this bed 113, thereby notifying the worker U.

[0154] 11 is a diagram showing an example of the disposable diaper use input screen 431. In the case where the specific work is changing the disposable diaper of the care-requiring person 114, the disposable diaper use input screen 431 is displayed on the display unit of the terminal device 3 when the worker U approaches the bed 113 on which the care-requiring person 114 is sleeping, in a case where the specific work is changing the disposable diaper of the care-requiring person 114.

[0155] As shown in FIG. 11, the disposable diaper use input screen 431 has a bed number display area 432, a care-requiring person name display area 433, and a disposable diaper information display area 434.

[0156] The bed number of the bed 113 that the worker U is approaching is displayed in the bed number display area 432. Information on the bed number is acquired based on, for example, the ID of the care-requiring person acquired when the worker U approaches the bed.

[0157] The name of the care-requiring person 114 that the worker U is approaching is displayed in the care-requiring person name display area 433. The name of the care-requiring person is acquired based on the care-requiring person ID acquired when the worker U approaches the bed.

[0158] The disposable diaper information display area 434 displays a plurality of disposable diaper buttons 434A corresponding to a plurality of types of disposable diapers to be used on the care-requiring person 114. Each disposable diaper button 434A includes a disposable diaper image 434B showing the appearance of the assigned disposable diaper, and a cumulative usage count 434C showing the amount of the assigned disposable diaper that has been used in the past by the corresponding care-requiring person 114.

[0159] In the example of Fig. 11, the disposable diaper information display area 434 displays a total of 12 disposable diaper buttons 434A, arranged in four rows along the vertical direction of the screen and three columns along the horizontal direction. In the example of Fig. 11, three disposable diaper buttons 434A associated with three types of pants-type disposable diapers are displayed in the first row from the top, and an image 434B of the corresponding type of disposable diaper is displayed on each button 434A. Also, in the example of Fig. 11, of the three types of pants-type disposable diapers, five disposable diapers associated with button 343A in the second column from the left have been used by the corresponding person in need of care 114, and the cumulative number of uses 434C on this button 343A displays the information "5 in total."

[0160] In the example of Fig. 11, three disposable diaper buttons 434A corresponding to three types of tape-fastened disposable diapers are displayed in the second row from the top, and an image 434B of the corresponding type of disposable diaper is displayed on each button 434A. In the example of Fig. 11, of the three types of tape-fastened disposable diapers, two disposable diapers corresponding to button 343A in the first column from the left have been used by the corresponding person in need of care 114 in the past, and the cumulative number of uses 434C on this button 343A displays the information "2 diapers in total."

[0161] 11, six disposable diaper buttons 434A corresponding to six types of pad-type disposable diapers are displayed in the third and fourth rows from the top, and an image 434B of the corresponding type of disposable diaper is displayed on each button 434A. Also, in the example of FIG. 11, of the six types of pad-type disposable diapers, two disposable diapers of the disposable diaper corresponding to the button 343A in the third row from the top and the second column from the left have been used by the corresponding care-requiring person 114 in the past, and the cumulative usage number 434C on this button 343A displays information indicating "2 diapers in total." Similarly, five disposable diapers of the disposable diaper corresponding to the button 343A in the fourth row from the top and the third column from the left have been used by the corresponding care-requiring person 114 in the past, and the cumulative usage number 434C on this button 343A displays information indicating "5 diapers in total."

[0162] The information on the cumulative number of uses 434C displayed in the disposable diaper information display area 434 is acquired based on the care-requiring person's ID acquired when approaching the bed, etc. The content of the disposable diaper image 434B displayed in the disposable diaper information display area 434 may be selected and displayed to be suitable for the relevant care-requiring person based on the care-requiring person's ID, etc.

[0163] When changing a disposable diaper for the care-requiring person 114, the worker U first picks out one disposable diaper to be used on the care-requiring person 114 from the group of disposable diapers 142 on the cart 141 and changes the disposable diaper. After that, the worker U performs a button operation to press one disposable diaper button 434A corresponding to the disposable diaper newly used in the current operation in the disposable diaper information display area 434 on the disposable diaper usage input screen 431 of the terminal device 3. As a result, the display content is changed so that the value of the cumulative number of uses 434C on the pressed disposable diaper button 434A increases by one.

[0164] In this way, the terminal device 3 displays a plurality of disposable diaper buttons 434A corresponding to the plurality of types of disposable diapers to be used on the care-requiring person 114 who is the target of the disposable diaper changing work in the disposable diaper information display area 434 of the disposable diaper usage input screen 431. Then, in response to the worker U's operation of the disposable diaper button 434A, information on the type of disposable diaper used on the care-requiring person 114 who is the target of the disposable diaper changing work is acquired. With this configuration, information on the disposable diapers to be used on the care-requiring person 114 can be presented in a manner that is easy for the worker U to visually grasp. Furthermore, since the worker U can input information on the disposable diapers used by operating the buttons, the input operation can be further simplified. This reduces the workload of the worker U, reduces input errors, and allows the terminal device 3 to more reliably acquire disposable diaper usage information.

[0165] Furthermore, in response to the worker U's operation of the disposable diaper button 434A, the terminal device 3 displays information on the cumulative usage amount of disposable diapers used by the care-requiring person 114 on the disposable diaper usage input screen 431. With this configuration, whether or not the button operation input has been performed correctly can be clearly indicated to the worker U by a change in the numerical value of the cumulative usage amount displayed in the cumulative usage number 434C column above the disposable diaper button 434A on the disposable diaper usage input screen 431, thereby improving the work efficiency of the worker U.

[0166] The display format of the disposable diaper information display area 434 on the disposable diaper usage input screen 431 may be other than that shown in Fig. 11. For example, instead of displaying the cumulative usage count 434C as text information such as numbers, the background color of the disposable diaper button 434A may be changed depending on the number of diapers used. Furthermore, the disposable diaper button 434A corresponding to the type of disposable diaper to be used in the current disposable diaper changing operation may be highlighted, for example, by flashing, to present the button to the worker U.

[0167] Fig. 12 is a diagram showing another example of the disposable diaper use input screen 531. In the example of Fig. 11, the disposable diapers to be used for the care-requiring person are displayed as buttons, but a list display such as the disposable diaper use input screen 531 shown in Fig. 12 may also be used.

[0168] 12, the disposable diaper use input screen 531 has a bed number display area 532, a care-requiring person name display area 533, and a disposable diaper information display area 534. The bed number display area 532 and the care-requiring person name display area 533 have the same functions as the bed number display area 432 and the care-requiring person name display area 433 shown in FIG. 11, and therefore a description thereof will be omitted.

[0169] The disposable diaper information display area 534 displays a list of multiple types of disposable diapers to be used by the care-requiring person 114. In the list, multiple pieces of information related to one specific disposable diaper are displayed on each vertical line. In the example of FIG. 12, each line of the list includes a product name display area 534A, a size display area 534B, a product image display area 534C, and a number-of-used display area 534D.

[0170] The product name display area 534A displays the product name of a specific disposable diaper.

[0171] The size display area 534B displays the size of a particular disposable diaper.

[0172] In the product image display area 534C, an image of a specific disposable diaper product is displayed.

[0173] The used number display area 534D displays information on the number of specific disposable diapers that have been used in the past for the care-requiring person 114 in question.

[0174] In the example of FIG. 12, the disposable diaper information display area 434 displays a list of pants-type, tape-fastened, and pad-type disposable diapers, starting from the top of the screen. For pants-type disposable diapers, the product name display area 534A displays three product names: "Product A," "Product B," and "Product C." The size display area 534B displays three sizes for each product. The product image display area 534C displays a product image of each product. The number of used diapers display area 534D displays information that five "Product A" "S-size" disposable diapers have been used by the care-requiring person 114 in question.

[0175] In the example of FIG. 12, for the tape-fastened type, three types of product names, "Product D," "Product E," and "Product F," are displayed in the product name display area 534A. Three types of sizes are displayed for each product in the size display area 534B. Product images of each product are displayed in the product image display area 534C. Information that two "LL size" disposable diapers of "Product D" have been used by the care-requiring person 114 in question is displayed in the number-of-usage display area 534D.

[0176] 12, the list of pad types cannot be displayed on the screen of the terminal device 3. In this way, when all types of disposable diapers cannot be displayed on the screen of the terminal device 3, only some of the rows in the list are displayed depending on the size of the disposable diaper information display area 434. Then, for example, by performing a swipe operation up or down within the range of the disposable diaper information display area 434 on the screen of the terminal device 3, the list displayed on the screen of the terminal device 3 can be moved up or down, and the range of rows to be displayed can be changed.

[0177] The information on the number of diapers used, displayed in the used number display area 534D of the disposable diaper information display area 534, is acquired based on the care recipient's ID, etc., acquired when approaching the bed. In addition, the contents of the products displayed in the disposable diaper information display area 534 may be selected and displayed based on the care recipient's ID, etc., and are suitable for the relevant care recipient.

[0178] When changing a disposable diaper for the care recipient 114, the worker U first picks out one disposable diaper to be used on the care recipient 114 from the group of disposable diapers 142 on the cart 141 and changes the disposable diaper. After that, the worker U performs an input operation in the disposable diaper information display area 534 on the disposable diaper usage input screen 531 of the terminal device 3 by tapping or pressing any location on a specific line on the list corresponding to the new disposable diaper used in this operation. As a result, the display content is changed so that the value of the number of used diapers in the used number display area 534D of the line where the input operation was performed increases by one.

[0179] In this way, the terminal device 3 displays a list of multiple types of disposable diapers to be used on the care-requiring person 114 who is the target of the disposable diaper changing work in the disposable diaper information display area 534 of the disposable diaper use input screen 531. Then, in response to the operation by the worker U on the row corresponding to a specific disposable diaper on the list, information on the type of disposable diaper used on the care-requiring person 114 who is the target of the disposable diaper changing work is obtained. With this configuration, information on disposable diapers to be used on the care-requiring person 114 can be presented in a list format that is easy for the worker U to intuitively understand. Furthermore, when the display mode is a list format, the types of information related to disposable diapers, such as the type and size of disposable diapers, to be displayed in the disposable diaper information display area 534 of the disposable diaper use input screen 531 can be increased as desired, making it easier for the worker U to find the product to be input, improving convenience for the worker U. This allows the terminal device 3 to more reliably obtain disposable diaper use information while improving convenience for the worker U.

[0180] Furthermore, in response to an operation by the worker U on a specific line of the list displayed in the disposable diaper information display area 534, the terminal device 3 displays information on the cumulative usage amount of disposable diapers used on the care-requiring person 114 in the used number display area 534D of the corresponding line on the list in the disposable diaper information display area 534 on the disposable diaper usage input screen 531. With this configuration, whether or not the operation input has been performed normally can be clearly indicated to the worker U by a change in the numerical value of the cumulative usage amount displayed in the used number display area 534D of the corresponding line on the list, thereby improving the work efficiency of the worker U.

[0181] The display mode of the disposable diaper information display area 534 on the disposable diaper usage input screen 531 may be other than that shown in FIG. 12 . For example, each line of the list displayed in the disposable diaper information display area 534 may display only part of the product name display area 534A, size display area 534B, product image display area 534C, and number of diapers used display area 534D, or may display additional information. Instead of displaying text information indicating the number of diapers used in the number of diapers used display area 534D, the background color of each line of the list may be changed depending on the number of diapers used for that product. The line of the list corresponding to the type of disposable diaper to be used in the current disposable diaper change may be highlighted, for example, by flashing, to present it to the worker U.

[0182] 13 is a functional block diagram of a work management system 1A according to the second embodiment. The management device 2 and terminal device 3 of the work management system 1A each have a functional block as shown in FIG.

[0183] The management device 2 includes a care-requiring person determining unit 24, a work instruction information creating unit 25, and a disposable diaper use history database 26.

[0184] The care-requiring person determination unit 24 determines who the care-requiring person 114 is approaching, based on the information of the care-requiring person ID received from the terminal device 3. The care-requiring person determination unit 24 also receives the terminal ID from the terminal device 3, and can determine from the terminal ID which of the multiple terminals under management the terminal device 3 that transmitted the care-requiring person ID is.

[0185] The work instruction information creation unit 25 creates work instruction information according to the identified specific care-requiring person 114, based on the information of the care-requiring person 114 determined by the care-requiring person determination unit 24. The work instruction information includes information on disposable diaper use input screens 431, 531 to be displayed on the display unit of the terminal device 3 according to the specific care-requiring person 114 illustrated in Figs. 11 and 12. Furthermore, the work instruction information creation unit 25 identifies the terminal device 3 that has transmitted the care-requiring person ID, based on the terminal ID received by the care-requiring person determination unit 24, and transmits the created work instruction information to the identified terminal device 3.

[0186] The disposable diaper use history database 26 records information about the disposable diaper use history of each of the multiple care recipients 114 based on update information received from the terminal device 3. The information about the disposable diaper use history is a set of data sets that link together various information, such as identification information (care recipient ID) assigned to each care recipient 114, personal information such as the name of the care recipient 114, information about the bed number of the bed 113 assigned to the care recipient 114, information about the type and number of disposable diapers used for the care recipient 114, identification information (worker ID) of the worker U who performed the diaper change for the care recipient 114, and the time the diaper change was performed. The various information included in such a data set is transmitted to the management device 2 from the multiple terminal devices 3 carried by the multiple workers U, respectively, and is then collected and stored in the disposable diaper use history database 26 of the management device 2.

[0187] In addition, the work management system 1A can also be configured to include an administrator terminal 4 that can be used by the administrator of this system, and to access the paper diaper usage history database 26 of the management device 2 via the administrator terminal 4 to extract and use necessary information from the paper diaper usage history information.

[0188] For example, the manager terminal 4 can perform a disposable diaper settlement task for a specific care recipient 114 based on information on the disposable diaper usage status for each care recipient 114. In the settlement task, for example, the manager terminal 4 references the disposable diaper usage history database 26 of the management device 2 to extract information on the type and number of disposable diapers used by the specific care recipient 114 within a predetermined period. Then, using this extracted information, for example, the cumulative amount of disposable diapers used and the cost during the predetermined period are calculated, and the care recipient 114 and related parties are billed for the cost. With this configuration, information on the amount of disposable diapers used for each of multiple care recipients 114 is automatically accumulated, and information on the disposable diaper usage history can be easily obtained using this accumulated information, allowing the settlement task to be performed accurately and simply.

[0189] Furthermore, for example, the administrator terminal 4 can also perform an inventory management task for disposable diapers in a facility (e.g., the nursing care facility 100 shown in FIG. 10 ) where the care-requiring persons 114 are located. In the inventory management task, for example, the administrator terminal 4 references the disposable diaper usage history database 26 of the management device 2 to extract information on the type and number of disposable diapers used for each care-requiring person 114 within a predetermined period. Using this extracted information, for example, the administrator terminal 4 calculates the total number of types and numbers of disposable diapers used for all care-requiring persons 114 within a predetermined period. Then, depending on the remaining number of each type of disposable diaper stored in the nursing care facility 100, an order for disposable diapers of a type with a low remaining stock is placed with a manufacturer or retailer. Alternatively, the information recorded in the disposable diaper usage history database 26 of the management device 2 may be used for an SPD (Supply Processing and Distribution) system that is pre-installed in a work space of the nursing care facility 100, for example. With these configurations, information on the amount of disposable diapers used throughout the nursing facility 100 is automatically accumulated, and this accumulated information can be used to easily obtain information on the amount of disposable diapers used, allowing inventory management tasks to be carried out accurately and simply.

[0190] The above-mentioned settlement task and inventory management task may be performed by the management device 2 itself using the disposable diaper usage history database 26 within the device itself.

[0191] In this way, the work management system 1A of the second embodiment can collectively manage the disposable diaper usage history in the disposable diaper usage history database 26 of the management device 2, thereby promoting visualization of the consumption of items such as disposable diapers in various facilities, such as the nursing facility 100, where the work management system 1A is installed. As a result, by using information on the usage history of items in the settlement tasks and inventory management tasks described above, it becomes possible to grasp the appropriate inventory of items, which can be useful for optimizing cash flow, optimizing storage locations and maintenance costs for items, maintaining the quality of items and merchandise, and so on.

[0192] The terminal device 3 includes a tag information acquisition unit 305 , a disposable diaper usage input screen creation unit 306 , an operation input acceptance unit 307 , and a usage history update unit 308 .

[0193] The tag information acquiring unit 305 acquires information on the care-requiring person ID from the care-requiring person identifying HF tag 140. The tag information acquiring unit 305 transmits the acquired information on the care-requiring person ID and information on the terminal ID of its own device to the care-requiring person determining unit 24 of the management device 2.

[0194] The disposable diaper use input screen creation unit 306 controls creation and switching of the work information screen (disposable diaper use input screen 431, 531) to be displayed on the display unit of the device itself in accordance with the care-requiring person 114, based on the work instruction information received from the work instruction information creation unit 25 of the management device 2.

[0195] The operation input receiving unit 307 receives input operations by the worker U on the disposable diaper usage input screens 431 and 531, and controls updating of the work information screen in response to the input operations. The input operations in the second embodiment include information on the type and number of disposable diapers used in the disposable diaper changing work. The operation input receiving unit 307 outputs information on the input operations to the usage history update unit 308.

[0196] The usage history update unit 308 creates update information for the disposable diaper usage history based on information such as the input operation of the worker U input from the operation input reception unit 307, and transmits it to the management device 2. The update information includes information such as the cumulative amount of disposable diapers used that has increased as a result of the disposable diaper changing operation. Based on the update information transmitted from the usage history update unit 308, the information in the disposable diaper usage history database 26 of the management device 2 is updated to the latest information.

[0197] FIG. 14 is a sequence diagram of the operation in the work management system 1A according to the second embodiment.

[0198] In step S301, the management device 2 performs a registration process for the care-requiring person 114. The management device 2 registers information about the care-requiring person 114 in the disposable diaper usage history database 26 at any timing, such as when a new care-requiring person 114 enters the nursing facility.

[0199] In step S302, an arbitrary worker U approaches a specific care-requiring person 114 in order to change the disposable diaper of the care-requiring person 114.

[0200] In step S303, when the worker U enters a specific work area including the bed 113 on which the care-requiring person 114 is lying, the tag information acquisition unit 305 of the terminal device 3 carried by the worker U reads the care-requiring person ID of the care-requiring person 114 who is the target of the disposable diaper changing work. As illustrated in Fig. 10 , an HF tag 140 for identifying the care-requiring person is installed on the bed 113 on which the care-requiring person 114 is lying or around the bed 113, and the care-requiring person ID, which is identification information assigned to the care-requiring person 114, is recorded in this HF tag 140 for identifying the care-requiring person.

[0201] The information reading range from the care-requiring person identifying HF tag 140 by the terminal device 3 may be set arbitrarily depending on, for example, the accommodation environment of the care-requiring person 114 who is the work target. For example, in an environment where multiple beds 113 are placed in one living room 110, setting the information reading range to an area within several tens of centimeters around a specific bed 113 makes it possible to clearly divide the work areas for each of the multiple care-requiring persons 114 and prevent the terminal device 3 from mistakenly reading information from a tag other than the corresponding care-requiring person identifying HF tag 140. On the other hand, in an individual room environment where only one bed 113 is placed in one living room 110, setting the information reading range to an area of ​​several meters around the bed 113 makes it unlikely that erroneous recognition of tag information will occur, so the information reading range may be set wider. This allows the processing from step S303 onwards to be performed more quickly.

[0202] In step S304, the tag information acquisition unit 305 of the terminal device 3 transmits to the management device 2 the ID of the care-requiring person read in step S303 and the terminal ID of the terminal device 3 itself.

[0203] In step S305, the care-requiring person determination unit 24 of the management device 2 determines personal information such as the name of the care-requiring person 114 that the worker U is currently approaching, using the care-requiring person ID received from the terminal device 3 in step S304. The care-requiring person determination unit 24 determines the care-requiring person 114 based on the care-requiring person ID, for example, by referring to the disposable diaper use history database 26.

[0204] In step S306, information on the disposable diaper use history of the care recipient 114 identified in step S305 and who is the target of the disposable diaper changing work is extracted by the work instruction information creation unit 25 of the management device 2. The work instruction information creation unit 25 refers to the disposable diaper use history database 26 and extracts information on the disposable diaper use history of the care recipient 114 in question based on the care recipient ID.

[0205] In step S307, the work instruction information creation unit 25 of the management device 2 creates work instruction information using the information on the disposable diaper use history extracted in step S306.

[0206] In step S308, the work instruction information creation unit 25 of the management device 2 transmits the work instruction information created in step S307 to the terminal device 3. The work instruction information creation unit 25 transmits the work instruction information to the terminal device 3 having the terminal ID received in step S304.

[0207] In step S309, a disposable diaper use input screen is created for the terminal device 3 and displayed on the display unit of the terminal device 3. The disposable diaper use input screen is a screen created using information included in the work instruction information received from the management device 2 in step S308, and includes, for example, a button-display type disposable diaper use input screen 431 illustrated in Fig. 11 and a list-display type disposable diaper use input screen 531 illustrated in Fig. 12.

[0208] In step S310, the operation input receiving unit 307 of the terminal device 3 receives an operation input by the worker U regarding the number and type of disposable diapers to be used in the current disposable diaper changing task. The worker U can perform an input operation on the disposable diaper use input screen 431, 531 at any timing, such as after the disposable diaper changing task for the care-requiring person 114 has been completed or before the task is performed.

[0209] In step S311, the use history update unit 308 of the terminal device 3 creates update information for the disposable diaper use history in accordance with the input operation accepted in step S310, and transmits the update information to the management device 2.

[0210] In step S312, the management device 2 updates the information of the care-requiring person 114 corresponding to the update information in the disposable diaper use history database 26 based on the update information received in step S311.

[0211] The work management system 1A of the second embodiment includes a terminal device 3 carried by a worker U and an HF tag 140 for identifying a care-requiring person. In the second embodiment, if the room 110 where the care-requiring person 114 is located or the bed 113 of the care-requiring person 114 is defined as the "work area" and the work of providing items to the care-requiring person 114 is defined as the "specific work," then the HF tag 140 for identifying a care-requiring person provided in the work management system 1A can also be expressed as an "identification sign installed in the work area where the specific work by the worker U is performed." In the second embodiment, based on the care-requiring person ID read from the HF tag 140 for identifying the care-requiring person, a disposable diaper usage input screen 431, 531 corresponding to the corresponding care-requiring person 114 is displayed on the display unit of the terminal device 3. In other words, the function of the terminal device 3 provided in the work management system 1A can also be expressed as "determining the type of work area (personal information of the person in need of care 114 who is the target of the work) based on the identification information (ID of the person in need of care) read from the identification sign (HF tag 140 for identifying the person in need of care) when worker U enters the work area, and displaying a screen related to specific work according to the type (disposable diaper use input screen 431, 531 according to the person in need of care 114 who is the target of the work)."

[0212] With this configuration, depending on the type of work area into which the worker U enters (i.e., personal information of the care-requiring person 114 who is the work target), information suitable for a specific task corresponding to each work area can be selected and presented to the worker U. Such information includes, for example, information related to the task of providing various items such as disposable diapers to the corresponding care-requiring person 114, such as information displayed in each work area in the disposable diaper usage input screens 431 and 531 illustrated in FIGS. 11 and 12. The work management system 1A of the second embodiment can allow the worker U to efficiently perform the task of providing items to the care-requiring person 114 based on the presented information, thereby efficiently managing the content of the work to be performed by the worker U.

[0213] Furthermore, in the second embodiment, the specific work to be performed by the worker U specifically includes changing a disposable diaper for the care-requiring person 114. With this configuration, information related to the disposable diaper changing work corresponding to the care-requiring person 114 who is the work target can be selected and presented to the worker U, such as on the disposable diaper use input screens 431 and 531 illustrated in Figs. 11 and 12. As a result, by referring to the presented information, the work efficiency of the disposable diaper changing work by the worker U can be improved.

[0214] The work management system 1A of the second embodiment also includes a management device 2 capable of communicating with a terminal device 3. The terminal device 3 transmits the care-requiring person ID read from the care-requiring person identifying HF tag 140 to the management device 2. Based on the care-requiring person ID received from the terminal device 3, the management device 2 transmits work instruction information including the accumulated amount of disposable diaper usage for the care-requiring person 114 associated with the care-requiring person ID to the terminal device 3. Based on the work instruction information received from the management device 2, the terminal device 3 displays disposable diaper usage input screens 431, 531 including information on the accumulated amount of usage.

[0215] With this configuration, when worker U simply approaches the person in need of care 114 to change the diaper, the diaper usage input screen 431, 531 corresponding to the person in need of care 114 is displayed on the terminal device 3 carried by the worker U, making it possible to automatically notify the worker U of information related to the diaper change work, thereby improving work efficiency.

[0216] Furthermore, in the work management system 1A of the second embodiment, the terminal device 3 acquires information on the type and amount of disposable diapers used by the care-requiring person 114 in response to input operations by the worker U on the disposable diaper usage input screens 431 and 531, and transmits the information to the management device 2. Based on the information received from the terminal device 3, the management device 2 aggregates and manages the disposable diaper usage status for each care-requiring person 114.

[0217] With this configuration, the disposable diaper usage status for each care recipient 114 can be aggregated and managed in the management device 2, so that by referring to the usage history aggregated in the management device 2, it is possible to easily grasp information related to disposable diapers, such as the disposable diaper usage history of each of multiple care recipients 114 and the disposable diaper consumption status throughout the nursing facility 100. As a result, the work management system 1A of the second embodiment can efficiently perform various management tasks related to disposable diapers.

[0218] In the second embodiment, a configuration is exemplified in which the management device 2 transmits work instruction information to the terminal device 3 in response to receiving the ID of the person requiring care, but it is also possible to have a database or the like for each terminal device 3, and extract work instruction information within the terminal device 3 based on the ID of the person requiring care.

[0219] Furthermore, in the second embodiment, a configuration has been exemplified in which the terminal device 3 reads the HF tag by wireless communication when entering the work area, such as near the care-requiring person 114, but any identification sign that can acquire information related to the care-requiring person's ID may be used, and elements other than the HF tag may also be applied. Examples of such elements include a configuration in which a QR code (registered trademark) is installed in the work area as an identification sign, and the QR code is read by the camera of the terminal device 3, or a configuration in which a device similar to a dedicated terminal device used for touch payment (contactless payment) or the like is installed in the work area as an identification sign, and identification information is acquired from the device by bringing the terminal device 3 into contact with this device.

[0220] The above describes the embodiments with reference to specific examples. However, the present disclosure is not limited to these specific examples. Design modifications to these specific examples made by a person skilled in the art as appropriate are also included within the scope of the present disclosure as long as they comprise the features of the present disclosure. The elements of each of the above-described specific examples, as well as their arrangement, conditions, shape, etc., are not limited to those exemplified and can be modified as appropriate. The elements of each of the above-described specific examples can be combined in various ways as appropriate, as long as no technical contradictions arise. [Explanation of symbols]

[0221] 1. 1A Work Management System 2 Management device 3, 3A, 3B, 3C terminal equipment 31, 131, 231, 331 Work information screen 100 Nursing care facilities (work space) 110 Living room (work area) 114 People requiring care 120 Storage (work area) 111, 121 HF tag for entry (HF tag for entry, identification sign) 112, 122 HF tag for leaving the room (HF tag for leaving, identification sign) 124 Goods 36A Work button 332A Item button U, UA, UB, UC worker Y Total work time required for each unit of work included in a specific task Z The time spent by workers in the work area where a specific task is performed 140 HF tag for identifying people requiring care 431, 531 Disposable diaper usage input screen 434, 534 Disposable diaper information display area 434A Disposable diaper button 434C Cumulative number of uses 534D Number of sheets used display area

Claims

1. A terminal device carried by a worker; An identification sign installed in a work area where a specific work is performed by the worker; Equipped with the terminal device determines the type of the work area based on the identification information read from the identification sign when the worker enters the work area, and displays a screen related to a specific work corresponding to the type. Work management system.

2. A management device capable of communicating with the terminal device, the terminal device transmits the identification information read from the identification mark to the management device; the management device transmits, to the terminal device, work instruction information relating to the specific work corresponding to the type of the work area based on the identification information received from the terminal device; the terminal device displays the screen related to the specific work based on the work instruction information received from the management device. The work management system according to claim 1 .

3. The identification tag is an HF tag, The terminal device acquires the identification information from the HF tag through wireless communication. The work management system according to claim 1 .

4. The work area includes a room where the person in need of care is present and a storage unit where items are stored; The specific task is: When the work area is the room, the work area includes information on a task corresponding to the care-requiring person, If the work area is the storage facility, information regarding an item to be removed from the storage facility is included. The work management system according to any one of claims 1 to 3.

5. When the work area is the living room, the terminal device displays on the screen a plurality of buttons each corresponding to an individual unit task included in the task for the care-requiring person; acquiring information on a work time related to the unit work in accordance with the number of times the worker operates the button; The work management system according to claim 4.

6. When the work area is the storage facility, the terminal device displays on the screen a plurality of buttons corresponding to the types of each of the items included in the information regarding the items to be removed from the storage facility; acquiring information on the number of each of the items actually taken out by the worker in response to the number of times the worker operates the button; The work management system according to claim 4.

7. The work area includes a room in which the care recipient or patient is present, or a bed of the care recipient or patient; The specific task includes providing an item to the person requiring care or the patient, The work management system according to claim 1 .

8. The specific work includes changing a paper diaper for the person requiring care. The work management system according to claim 7.

9. the terminal device displays on the screen a plurality of buttons respectively corresponding to a plurality of types of the disposable diapers to be used by the care-requiring person; acquiring information on the type of the disposable diaper used by the care-requiring person in response to an operation of the button by the worker; The work management system according to claim 8.

10. the terminal device displays, in response to the operation of the button by the worker, information on the cumulative amount of the disposable diapers used by the care-requiring person on the screen. The work management system according to claim 9 .

11. the terminal device displays on the screen a list of a plurality of types of disposable diapers to be used by the care-requiring person; acquiring information on the type of the disposable diaper used on the care-requiring person in response to an operation by the worker on a row corresponding to a specific disposable diaper on the list; The work management system according to claim 8.

12. the terminal device displays, in response to an operation on the row by the worker, information on an accumulated amount of the disposable diapers used by the care-requiring person in the row on the list on the screen. The work management system according to claim 11.

13. A management device capable of communicating with the terminal device, the terminal device transmits the identification information read from the identification mark to the management device; The management device transmits, to the terminal device, work instruction information including an accumulated usage amount of the disposable diapers for the care-requiring person associated with the identification information based on the identification information received from the terminal device; The terminal device displays a disposable diaper usage input screen including information on the accumulated usage amount based on the work instruction information received from the management device. The work management system according to claim 10 or 12.

14. The terminal device acquires information on the type and amount of the disposable diaper used by the care-requiring person in response to an input operation by the worker on the disposable diaper usage input screen, and transmits the information to the management device; The management device aggregates and manages the use status of the disposable diaper for each of the care-requiring persons based on the information received from the terminal device. The work management system according to claim 13.

15. Based on the information on the usage status of the disposable diapers for each of the care recipients, a settlement task for the disposable diapers for the care recipients is performed, or an inventory management task for the disposable diapers is performed in a facility where the care recipients are located. The work management system according to claim 14.

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