Information processing device, information processing method and information processing program

Abstract

To reduce an economic burden when living with a partner animal.SOLUTION: An information processing device according to the present application includes: an acquisition unit that acquires purchase information relating to purchase by a user for daily necessaries of a predetermined business company, the daily necessaries relating to breeding of a partner animal, and information relating to the partner animal bred by the user; and a determination unit that determines a cost for providing a predetermined service for the partner animal when the daily necessaries are used for breeding, on the basis of the purchase information and the information relating to the partner animal.SELECTED DRAWING: Figure 10

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and an information processing program. [Background technology]

[0002] Conventionally, pet insurance has been provided by various business companies. As a technology related to pet insurance, a technology for estimating insurance compensation based on the type of pet, etc. is known (Patent Document 1 below). In addition, a technology for calculating the conditions for insurance enrollment of a pet by measuring the biological information of the pet is known (Patent Document 2 below). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2023-051063 A [Patent Document 2] JP 2021-177344 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, the above-mentioned conventional techniques may not be able to reduce the economic burden that users incur when living with their pet companion animals for a long period of time.

[0005] The present application has been made in consideration of the above, and aims to reduce the financial burden associated with living with a companion animal. [Means for solving the problem]

[0006] The information processing device of the present application is characterized by having an acquisition unit that acquires purchase information regarding a user's purchase of daily necessities related to raising a partner animal, which are made by a specified business company, and information regarding the partner animal raised by the user, and a determination unit that determines the cost of providing a specified service to the partner animal when the partner animal is raised using the daily necessities, based on the purchase information and the information regarding the partner animal. Effect of the Invention

[0007] According to one aspect of the embodiment, the economic burden of living with a companion animal can be reduced. [Brief description of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram illustrating an example of a providing process executed by an information processing device according to an embodiment. [Diagram 2] FIG. 2 is a diagram illustrating an example of content according to the embodiment. [Diagram 3] FIG. 3 is a diagram illustrating an example of content according to the embodiment. [Figure 4] FIG. 4 is a diagram illustrating an example of content according to the embodiment. [Diagram 5] FIG. 5 is a diagram illustrating an example of content according to the embodiment. [Figure 6] FIG. 6 is a diagram illustrating an example of content according to the embodiment. [Figure 7] FIG. 7 is a diagram showing an example of content according to the embodiment. [Figure 8] FIG. 8 is a diagram illustrating an example of content according to the embodiment. [Figure 9] FIG. 9 is a diagram illustrating an example of content according to the embodiment. [Figure 10] FIG. 10 is a diagram illustrating an example of the configuration of an information processing system according to the embodiment. [Figure 11] FIG. 11 is a diagram illustrating an example of a service information storage unit according to the embodiment. [Figure 12] FIG. 12 is a diagram illustrating an example of a user information storage unit according to the embodiment. [Figure 13] FIG. 13 is a diagram illustrating an example of a partner animal information storage unit according to the embodiment. [Figure 14] FIG. 14 is a flowchart showing an example of the flow of the providing process executed by the information processing device according to the embodiment. [Figure 15] FIG. 15 is a diagram illustrating an example of a providing process executed by an information processing device according to a modified example. [Figure 16] FIG. 16 is a diagram illustrating an example of a providing process executed by an information processing device according to a modified example. [Figure 17] FIG. 17 is a diagram illustrating an example of a hardware configuration. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] At least the following points will become apparent from the description of this specification and the accompanying drawings.

[0010] Aspect 1 is characterized by having an acquisition unit that acquires purchase information regarding a user's purchase of daily necessities related to raising a partner animal from a specified business company and information regarding the partner animal raised by the user, and a determination unit that determines the cost of providing a specified service to the partner animal when the partner animal is raised using the daily necessities based on the purchase information and the information regarding the partner animal.

[0011] According to the first aspect, for example, purchase information on a user's purchase of daily necessities related to raising a partner animal from a specified business company and information on the partner animal raised by the user are acquired. Then, the first aspect determines the cost of providing a specified service based on the purchase information and the information on the partner animal.

[0012] Conventionally, as a technology related to pet insurance, a technology for estimating insurance compensation based on the type of pet, etc. is known. Also, a technology for calculating the conditions for insurance enrollment of a pet by measuring the biological information of the pet is known. However, the conventional technology may not be able to reduce the economic burden of a user living with a partner animal for a long period of time. For example, the conventional technology simply estimates the insurance premium when enrolling in insurance, and if the estimated insurance premium is high, the longer the user lives with the partner animal, the higher the insurance premium must be paid for a long period of time, which may increase the economic burden of the user living with the partner animal for a long period of time.

[0013] Therefore, in the first aspect, purchase information on the purchase by the user of daily necessities related to raising a partner animal from a predetermined business company and information on the partner animal raised by the user are acquired, and based on the purchase information and the information on the partner animal, the cost of providing a predetermined service to the partner animal when the partner animal is raised using the daily necessities is determined. In this way, the first aspect can reduce the economic burden on the user when living with the partner animal for a long period of time.

[0014] A second aspect is characterized in that, in the first aspect, the cost of providing the specified service is determined as a service that is related to the use of the daily necessities and that is pre-associated with the daily necessities.

[0015] According to the second aspect, for example, the cost of providing a subscription service that periodically provides the user with information on insurance for the partner animal or daily necessities used by the partner animal is determined as a predetermined service. This makes it possible to reduce the economic burden of living with a partner animal.

[0016] Aspect 3 is characterized in that in aspect 1 or 2, the cost of providing a service that is provided continuously with a fee paid periodically is determined as the specified service.

[0017] According to the third aspect, for example, the cost of providing a subscription service that periodically provides the user with information on insurance for the partner animal or daily necessities used by the partner animal is determined as a predetermined service. This makes it possible to reduce the economic burden of living with a partner animal.

[0018] A fourth aspect is characterized in that, in the third aspect, the cost of providing the specified service is a service to which the user has subscribed, and which is provided continuously through periodic payment of the fee, is newly determined.

[0019] For example, assume that the user has already subscribed to a certain service. In this case, according to aspect 4, the new cost is determined to be a cost that is obtained by deducting a certain amount from the cost of providing the service that is continuously provided through periodic payment. In this way, aspect 4 can reduce the economic burden of living with a companion animal.

[0020] A fifth aspect is characterized in that in the fourth aspect, the cost is determined based on information about the partner animal, and the determined cost is updated based on the purchase information.

[0021] According to aspect 5, for example, an insurance premium (one example of the cost of providing a specified service) is determined based on information about the partner animal, such as attribute information about the partner animal's attributes and biological information about the partner animal. Then, aspect 5 updates the determined insurance premium based on purchase information such as purchase history. For example, aspect 5 updates the determined insurance premium to one that is reduced by a specified amount based on the purchase history. In this way, aspect 5 can reduce the financial burden of living with a partner animal.

[0022] Aspect 6 is characterized in that, in any of aspects 1 to 5, information regarding the diagnostic results for the partner animal is received from a veterinarian who diagnosed the partner animal, and the cost is determined based on the purchase information, information regarding the partner animal, and information regarding the diagnostic results.

[0023] According to the sixth aspect, for example, the insurance premium is determined based on purchase information such as purchase history, attribute information on the attributes of the partner animal, information on the partner animal such as biological information of the partner animal, and information on the diagnosis result. This makes it possible to reduce the economic burden of living with a partner animal.

[0024] Aspect 7 is characterized in that, in aspect 6, the cost is determined based on a diagnostic result for the partner animal regarding an event occurring to the partner animal that varies depending on the use of the daily necessities, and purchasing information for daily necessities that are related to the event.

[0025] According to the seventh aspect, for example, a new insurance premium that is further reduced is determined based on the diagnosis result for the partner animal regarding a change in the health condition of the partner animal (an example of an event occurring in the partner animal) that has improved through the use of pet food (an example of a daily necessities) and the purchase information of the pet food that is related to the health condition. In this way, the seventh aspect can reduce the economic burden of living with a partner animal.

[0026] Aspect 8 is characterized in that in aspect 6, information regarding the health condition of the partner animal is further received from a specified server.

[0027] For example, assume that a specific server estimates the health condition of a partner animal. In this case, according to aspect 8, information that the health condition of the partner animal is poor is received from the specific server. As a result, aspect 8 can further receive information regarding the health condition of the partner animal.

[0028] A ninth aspect of the present invention is characterized in that in any one of the first to eighth aspects, an insurance premium for the partner animal is determined as the cost based on the purchase information and information regarding the partner animal.

[0029] According to the ninth aspect, the insurance premium is determined based on, for example, purchase information such as purchase history, and information about the partner animal such as attribute information about the partner animal's attributes and biological information about the partner animal. This makes it possible to reduce the economic burden of living with a partner animal.

[0030] A tenth aspect is characterized in that, in the eighth aspect, the insurance premium is determined taking into account events occurring to the partner animal, the risks of which vary depending on the use of the daily necessities.

[0031] According to aspect 10, for example, a new insurance premium that is further reduced is determined based on the diagnostic results for the partner animal regarding changes in the partner animal's health condition that have improved as a result of use of the pet food and purchasing information for the pet food that is related to the health condition. In this way, aspect 10 can reduce the economic burden of living with a partner animal.

[0032] Aspect 11 is characterized in that, in any of aspects 1 to 10, a purchase history, which is a history of the user's purchases of the daily necessities over a specified period of time, is obtained as the purchasing information, and the cost is determined based on the purchase history and information about the partner animal.

[0033] According to aspect 11, the insurance premium is determined based on, for example, the purchase history and information about the partner animal, such as attribute information about the partner animal's attributes and biological information about the partner animal. This makes it possible to reduce the economic burden of living with a partner animal.

[0034] Aspect 12 is characterized in that, in any of aspects 1 to 11, the purchase information obtained is information indicating whether or not the user has entered into a contract for the purchase of the daily necessities when receiving the specified service, and the cost is determined based on whether or not a contract for the purchase of the daily necessities has been entered into.

[0035] According to aspect 12, for example, the insurance premium is determined based on purchase information indicating whether or not a contract for the purchase of daily necessities has been made, and information about the partner animal, such as attribute information about the partner animal's attributes and biological information about the partner animal, etc. Thus, aspect 12 can reduce the economic burden of living with a partner animal.

[0036] A thirteenth aspect of the present invention is characterized in that in the twelfth aspect, the purchase information includes information indicating whether or not a contract has been made for a service that allows the daily necessities to be acquired at a fixed price.

[0037] According to the thirteenth aspect, for example, information indicating whether or not a contract has been made for a service that allows daily necessities to be acquired at a fixed price is acquired as the purchase information. In this way, the thirteenth aspect can acquire purchase information other than the purchase history.

[0038] Aspect 14 is characterized in that, in aspect 12, when the user applies for the specified service, the cost of providing only the specified service is provided, along with the cost of the specified service in the event of a contract being made for the purchase of the daily necessities.

[0039] According to the fourteenth aspect, for example, when a user applies for a certain service, the cost of providing only the certain service and the cost of the certain service when a contract for purchasing daily necessities is made are provided to the user. In this way, the fourteenth aspect can provide useful information to the user. This allows the user to compare the cost of providing only the certain service with the cost of the certain service when a contract for purchasing daily necessities is made.

[0040] A fifteenth aspect of the present invention is characterized in that, in the fourteenth aspect, information regarding the specified service is provided.

[0041] According to the fifteenth aspect, for example, information on the predetermined service is provided. In this way, the fifteenth aspect can provide information on a service appropriate for the user.

[0042] A sixteenth aspect of the present invention is characterized in that in any one of the first to fifteenth aspects, the purchase information acquired is related to food for the partner animal as the daily necessities.

[0043] According to the sixteenth aspect, for example, purchasing information on food for partner animals is acquired as daily necessities. This makes it possible to acquire various types of purchasing information in the sixteenth aspect.

[0044] A seventeenth aspect of the present invention is characterized in that in any one of the first to sixteenth aspects, the purchase information acquired is related to toiletry products used by the partner animal as the daily necessities.

[0045] According to the seventeenth aspect, for example, purchase information on toiletry products used by the partner animal as daily necessities is acquired. In this way, the seventeenth aspect can acquire various types of purchase information.

[0046] An example of a form for implementing an information processing device, an information processing method, and an information processing program (hereinafter, referred to as an "embodiment") will be described in detail below with reference to the drawings. Note that the information processing device, the information processing method, and the information processing program are not limited to this embodiment. Also, the same components in the following embodiments are given the same reference numerals, and duplicated descriptions will be omitted.

[0047] [Embodiment] 1. An example of a provision process executed by an information processing device An example of a submission process executed by the information processing device 100 according to the embodiment will be described with reference to Fig. 1. Fig. 1 is a diagram showing an example of a submission process executed by the information processing device 100 according to the embodiment.

[0048] In the example of FIG. 1, it is assumed that a user U1 is raising a partner animal P1. Here, it is assumed that the partner animal P1 is a cat. It is also assumed that the user U1 is applying for medical insurance (an example of a predetermined service) for the partner animal P1. Here, the medical insurance is pet insurance or the like.

[0049] Below, using Figure 1, we will explain an example in which the information processing device 100 determines an insurance premium based on purchase information regarding the purchase of daily necessities by user U1 and information regarding partner animal P1's partner animal, and provides user U1 with information regarding the partner animal's insurance.

[0050] In the example of Fig. 1, the partner animal P1 is assumed to be wearing a pet device D1 having various sensors such as an IoT (Internet of Things) device. Here, the pet device D1 is a collar-type device that detects activity information indicating the activity of the partner animal by being worn by the partner animal.

[0051] 1, the information processing device 100 accepts an application for insurance for a partner animal from a terminal device 10 used by a user U1 (step S1). For example, the information processing device 100 accepts, as the application for insurance for a partner animal, application information, user information related to the user U1, attribute information related to the attributes of the partner animal P1, and the like from the terminal device 10.

[0052] To give a more specific example, the information processing device 100 accepts information on age, sex, hobbies and preferences, number of partner animals, etc. as user information from the terminal device 10. In addition, the information processing device 100 accepts information on age, sex, weight, type, medical history, etc. as attribute information from the terminal device 10. Note that the attribute information here is information included in the information on the partner animal.

[0053] Next, the information processing device 100 acquires purchase information of daily necessities as user information (step S2). Daily necessities here are, for example, pet food manufactured by a specific business company and consumed by the partner animal P1. For example, the information processing device 100 acquires a purchase history, which is a history of pet food purchased by the user U1 during a specific period, as the purchase information of pet food.

[0054] Then, the information processing device 100 acquires biological information of the partner animal P1 as information related to the partner animal (step S3). For example, the information processing device 100 acquires activity information of the partner animal P1 from the pet device D1 as the biological information of the partner animal P1.

[0055] Next, the information processing device 100 determines the insurance premium based on the purchase information and the information on the partner animal (step S4). For example, the information processing device 100 determines the insurance premium based on the attribute information of the partner animal P1 and the biological information of the partner animal P1 as the information on the partner animal P1. As a more specific example, it is assumed that a predetermined storage unit of the information processing device 100 stores in advance reference information in which combinations of the age, sex, weight, medical history, activity information, etc. of the partner animal P1 are associated with the insurance premium. In this case, the information processing device 100 determines the insurance premium based on the reference information.

[0056] Then, the information processing device 100 updates the determined insurance premium based on the purchase history as the purchase information. As a more specific example, when the number of times the pet food has been purchased as indicated by the purchase history is equal to or greater than a predetermined threshold, the information processing device 100 updates the determined insurance premium to one that is reduced by a predetermined amount. In this manner, the information processing device 100 determines the reduced insurance premium based on the purchase information and the information on the partner animal.

[0057] The reduction in the amount of the insurance premium when updating the premium is not limited to the above example. For example, the information processing device 100 may update the determined insurance premium to an insurance premium that is discounted by a predetermined amount.

[0058] Then, the information processing device 100 provides information about insurance for the partner animal (step S5). For example, the information processing device 100 provides the terminal device 10 with information about insurance for the partner animal with the determined insurance premium.

[0059] Conventionally, as a technology related to pet insurance, a technology for estimating insurance compensation based on the type of pet, etc. is known. Also, a technology for calculating the conditions for insurance enrollment of a pet by measuring the biological information of the pet is known. However, the above conventional technology may not reduce the economic burden of a user living with a partner animal for a long period of time. For example, the above conventional technology simply estimates the insurance premium when enrolling in insurance, and if the estimated insurance premium is high, the longer the user lives with the partner animal, the higher the insurance premium must be paid for a long period of time, which may increase the economic burden of the user living with the partner animal for a long period of time.

[0060] Therefore, the information processing device 100 acquires purchase information on the purchase by the user of daily necessities related to raising a partner animal from a predetermined business company, and information on the partner animal raised by the user, and determines the cost of providing a predetermined service to the partner animal when the partner animal is raised using the daily necessities based on the purchase information and the information on the partner animal. In this way, the information processing device 100 can reduce the economic burden on the user when living with a partner animal for a long period of time.

[0061] Generally, there is no system like health insurance for partner animals such as cats. Therefore, users must pay the full medical expenses of their partner animals. In addition, users often subscribe to pet insurance because paying the full medical expenses can be a financial burden. However, users have low motivation to subscribe to pet insurance for their partner animals. In addition, when a partner animal becomes old or continues to be unwell, users may start to consider subscribing to pet insurance if they become concerned about the health of their partner animal and want to stay with their partner animal for longer. In addition, when users become concerned about the health of their partner animal, they may start to pay attention to daily necessities such as pet food and toiletry products such as litter, which may increase the cost of daily necessities in addition to the pet insurance premium. In such cases, the user's financial burden becomes even greater.

[0062] Therefore, the information processing device 100 bundles the application for pet insurance with the purchased daily necessities, thereby reducing the insurance premium. In this way, the information processing device 100 can reduce the economic burden on the user. Furthermore, the information processing device 100 can guarantee the profits of the companies that provide insurance and daily necessities by combining the profits from the insurance premium with the profits from the purchase of daily necessities. In this way, the information processing device 100 can realize continuous service provision. Furthermore, the information processing device 100 can provide the user with a long-term life with a partner animal based on disease prevention measures. In this way, the information processing device 100 can support the extension of the healthy lifespan of the partner animal.

[0063] It is preferable that the predetermined service is a service related to the use of daily necessities and is associated with the daily necessities in advance. For example, if the predetermined service is insurance, the insurance is related to the health condition of the partner animal. The health condition of the partner animal is also related to daily necessities such as pet food and toiletry products. For example, pet food directly affects the health condition of the partner animal. Furthermore, when the partner animal uses the toiletry products, the health condition of the partner animal is estimated based on the excrement and the amount of excretion. In this way, insurance and daily necessities such as pet food and toiletry products are related via the health condition of the partner animal.

[0064] In this way, it is desirable to associate daily necessities that, when used continuously on a daily basis, reduce the risk of events such as health that are covered by the insurance. That is, if a purchased daily necessities (e.g., an anti-slip mat, etc.) included in the purchase history is expected to have an effect of preventing injury to the partner animal, the insurance premium for the injury may be reduced. Also, if the daily necessities reduce the burden on the kidneys of the partner animal, the insurance premium for kidney disease may be reduced. In this way, the information processing device 100 can, for example, associate daily necessities that reduce the risk of events that are covered by the insurance with the insurance, so that not only a predetermined business company that manufactures and provides the daily necessities, but also a business company that provides the insurance can expect economic benefits. Furthermore, the information processing device 100 can provide daily necessities and insurance to the user at a lower price than if they were purchased separately, and can provide economic benefits.

[0065] [2. Examples of content] An example of content displayed on the terminal device 10 will be described with reference to Fig. 2 to Fig. 9. First, an example of information processing when an insurance application is accepted will be described with reference to Fig. 2. Fig. 2 is a diagram showing an example of content according to the embodiment.

[0066] In the following description, it is assumed that a predetermined application is pre-installed in the terminal device 10. In this case, the terminal device 10 will be described by taking an example in which various contents are displayed on the predetermined application, but is not limited thereto. For example, the terminal device 10 may display various contents by a user using a predetermined browser or the like.

[0067] For example, the terminal device 10 displays the content C10 on a predetermined application. In the example of Fig. 2, the content C10 includes text information indicating information related to a title such as "Please enter information about your cat."

[0068] Content C10 also includes an input information area RC101. In Fig. 2, the input information area RC101 includes input items such as "sex," "species," "age," "weight," and "medical history." The user inputs information about the partner animal into the input information area RC101.

[0069] Here, it is assumed that the user presses a button for transitioning to content C11 after inputting information about the partner animal. In this case, the terminal device 10 displays content C11 (step S21).

[0070] In the example of Fig. 2, content C11 includes text information such as "Best insurance and fees for cats", explanatory information RC111 for plan X, and explanatory information RC112 for plan Y. The explanatory information RC111 for plan X indicates information such as "compensation" and "fees" as the contents of plan X. Furthermore, the explanatory information RC112 for plan Y indicates information such as "compensation" and "fees" as the contents of plan Y.

[0071] Here, it is assumed that the user selects the X plan. In this case, the terminal device 10 displays the content C12 (step S22). In the example of FIG. 2, the content C12 includes detailed information RC121 to RC124 related to the detailed plans of the X plan. For example, the detailed information RC121 includes information related to "Regular fee: K yen". Furthermore, the detailed information RC122 includes information related to "Product purchase plan: L yen" and information related to "Amount changed by subscription purchase application Pet food A Pet sheet B". Furthermore, the detailed information RC123 includes information related to "Device plan: M yen". Furthermore, the detailed information RC124 includes information related to "Full plan: N yen".

[0072] Here, it is assumed that the user selects the full plan. In this case, the terminal device 10 displays the content C13 (step S23). In the example of FIG. 2, the content C13 includes text information such as "Thank you for subscribing to the X plan (full plan)." In this way, the user completes the application for the X plan (full plan).

[0073] Next, an example of content related to the health condition of a partner animal will be described with reference to Fig. 3. Fig. 3 is a diagram showing an example of content according to an embodiment. In the example of Fig. 3, the terminal device 10 displays content C20. The content C20 shows information related to a health index indicating the health condition of the partner animal.

[0074] 3, the content C20 includes text information such as "Cat's medical record", information on a graph showing a health index, information that the health index is 80%, text information such as "Your health index is good", and text information such as "Only N more days to reach platinum rank". The content C20 also displays a comment such as "good" according to the health index of the partner animal.

[0075] Next, an example of content showing various information detected by the pet device will be described with reference to Fig. 4. Fig. 4 is a diagram showing an example of content according to an embodiment. In the example of Fig. 4, the terminal device 10 displays content C30. The content C30 shows information on the weight of the partner animal and the amount of excretion excreted by the partner animal, among various information detected by the pet device. In the example of Fig. 4, the content C30 includes text information such as "device information", information on a graph showing the weight, and information on a graph showing the amount of excretion.

[0076] Next, an example of content related to a rank given to a user in a specific application will be described with reference to FIG. 5. For example, a high rank is indicated when the health condition of a partner animal is good. The ranks are bronze rank, silver rank, gold rank, platinum rank, etc. In this case, the ranking order is bronze rank, silver rank, gold rank, platinum rank in descending order.

[0077] Fig. 5 is a diagram showing an example of content according to the embodiment. In the example of Fig. 5, the terminal device 10 displays content C40. The content C40 shows information on the details of the conditions for achieving the platinum rank.

[0078] In the example of Figure 5, content C40 includes text information such as "Conditions for achieving Platinum Rank" and text information indicating the contents of the conditions such as "Health index: Not achieved, 80% continued for N days", "Product purchase: Achieved, purchase two target products", and "Visit designated hospital: Achieved, visit affiliated hospital once".

[0079] Next, an example of content that is displayed when a predetermined rank is achieved will be described with reference to Fig. 6. Fig. 6 is a diagram showing an example of content according to an embodiment. In the example of Fig. 6, the terminal device 10 displays content C50. Content C50 is content that is displayed when platinum rank is achieved.

[0080] In the example of Fig. 6, the content C50 includes text information such as "Congratulations on achieving Platinum Rank for your kitty!" and text information indicating the details of the Platinum Rank such as "Insurance premium reduced to K yen" and "Product discount: 5% discount". In this way, if the health index is high, the Platinum Rank is given to the user. In the case of the Platinum Rank, the user can obtain benefits such as reduced insurance premiums and product discounts.

[0081] Next, an example of content related to the examination results of a partner animal examined by a veterinarian and displayed on a predetermined application will be described with reference to Fig. 7. Fig. 7 is a diagram showing an example of content according to an embodiment. In the example of Fig. 7, the terminal device 10 displays content C60. The content C60 shows information related to the medical examination record of the partner animal.

[0082] In the example of FIG. 7, content C60 includes text information such as "Cat's medical record" and text information indicating the details of the medical record such as "X month X day", "renal function: normal", and "weight: slightly obese".

[0083] Next, an example of content related to Partner Animal's pet food provided to a user and displayed on a predetermined application will be described with reference to Fig. 8. Fig. 8 is a diagram showing an example of content according to an embodiment. In the example of Fig. 8, the terminal device 10 displays content C70. Content C70 shows information related to the characteristics, ingredients, etc. of the pet food.

[0084] In the example of Figure 8, content C70 includes text information such as "Cat Food Recipes", information related to recipes such as "Chicken Breast New! Potatoes", information related to comments based on the diagnosis results such as "Obesity has been diagnosed, so reduce fat", and information related to the pet food delivery schedule such as "*Changes due to diagnosis results, starting from next month's delivery".

[0085] Next, an example of information processing for providing behavioral information indicating the behavior of a partner animal will be described with reference to Fig. 9. Fig. 9 is a diagram showing an example of content according to the embodiment. For example, the terminal device 10 displays content C80. In the example of Fig. 9, content C80 includes text information indicating information related to a title such as "Today's Kitty."

[0086] Furthermore, the content C80 shows information on the partner animal's activities, urination, and food intake. In the example of Fig. 9, the content C80 includes information on the activity such as "Exercise: Did your best!!", information on the urination such as "Urine: As usual", and information on the food intake such as "Food: Ate properly". The content C80 also includes a button B801 "Today's movements". The button B801 is a button for proceeding to content showing detailed information on the partner animal's activities.

[0087] Here, it is assumed that the user presses the button B801. In this case, the terminal device 10 displays the content C81 (step S31). In the example of Fig. 9, the content C81 includes text information such as "Today's cat's movements", information related to a graph showing changes in the location information of the partner animal, and text information such as "It moved more than usual!"

[0088] 3. Configuration of the Information Processing System Next, a configuration of the information processing system 1 according to the embodiment will be described with reference to Fig. 10. Fig. 10 is a diagram showing an example of the configuration of the information processing system 1 according to the embodiment. As shown in Fig. 10, the information processing system 1 includes a terminal device 10, a veterinarian terminal 20, an equipment management server 30, and an information processing device 100. The terminal device 10, the veterinarian terminal 20, the equipment management server 30, and the information processing device 100 are connected to each other via a network N so as to be able to communicate with each other via wired or wireless communication.

[0089] The information processing system 1 shown in FIG. 10 may include a plurality of terminal devices 10, a plurality of veterinarian terminals 20, a plurality of device management servers 30, and a plurality of information processing devices 100.

[0090] The terminal device 10 is an information processing device used by a user to access content such as web content displayed in a browser and content for applications. For example, the terminal device 10 is a mobile phone, a desktop PC (Personal Computer), a notebook PC, a tablet terminal, a PDA (Personal Digital Assistant), etc.

[0091] The veterinarian terminal 20 is an information processing device used by a veterinarian. For example, the terminal device 10 is a mobile phone, a desktop PC, a notebook PC, a tablet terminal, a PDA, or the like. For example, the veterinarian terminal 20 stores information about the partner animal input by the veterinarian, information about the diagnosis result, and the like. In addition, the veterinarian terminal 20 displays contents such as web contents and application contents displayed on a browser.

[0092] The device management server 30 is an information processing device managed by a device management company that manages pet devices worn or used by partner animals, and is realized, for example, by a server device or a cloud system, etc. For example, the device management company lends or sells the pet devices to users who keep partner animals.

[0093] For example, the device management server 30 accepts an application from a user to lend a pet device. To give a more specific example, the device management server 30 accepts information related to the application and user information. Then, when the device management server 30 decides to lend a pet device to the user, it provides the user with a notification that the pet device will be lent. In addition, the device management server 30 manages the user information of the user.

[0094] The information processing device 100 is an information processing device capable of communicating with various devices via a network N such as the Internet, and is realized, for example, by a server device or a cloud system. For example, the information processing device 100 is connected to be able to communicate with various other devices via the network N. For example, the information processing device 100 is managed by a business company that provides a predetermined service such as insurance.

[0095] 4. Configuration of Information Processing Device Next, the configuration of the information processing device 100 according to the embodiment will be described with reference to Fig. 10. Fig. 10 is a diagram showing an example of the configuration of the information processing device 100 according to the embodiment. As shown in Fig. 10, the information processing device 100 has a communication unit 110, a storage unit 120, and a control unit 130.

[0096] (Regarding communication unit 110) The communication unit 110 is realized by, for example, a network interface card (NIC), etc. The communication unit 110 is connected to a network N by wire or wirelessly, and transmits and receives information to and from various other devices.

[0097] (Regarding the storage unit 120) The storage unit 120 is realized by, for example, a semiconductor memory element such as a random access memory (RAM) or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 120 has a service information storage unit 121, a user information storage unit 122, and a partner animal information storage unit 123.

[0098] The storage unit 120 also stores reference information in which each combination of information about the partner animal is associated in advance with the insurance premium. For example, the storage unit 120 stores reference information in which each combination of the partner animal's age, sex, weight, medical history, activity information, etc. is associated in advance with the insurance premium.

[0099] (Regarding the service information storage unit 121) The service information storage unit 121 stores various information related to services. Specifically, the service information storage unit 121 stores various information related to services applied for by users. The services referred to here are services related to the use of daily necessities. In addition, the services are services that are continuously provided in exchange for periodic payment of fees.

[0100] Here, Fig. 11 shows an example of the service information storage unit 121 according to the embodiment. In the example shown in Fig. 11, the service information storage unit 121 has items such as "Service ID (Identifier)" and "Service Information". For example, the "Service Information" has items such as "User ID", "User Information", "Service Type", "Service Content", and "Cost".

[0101] A "service ID" is an identifier that identifies a service. A "user ID" is an identifier that identifies a user associated with a "service ID." "User information" is user information about a user associated with a "service ID." For example, user information is information about the user's name, gender, the name of the user that the user is caring for, etc.

[0102] "Service type" is information regarding the type of service associated with "Service ID." For example, service types include insurance, subscription services, and services that provide regular health checkups. "Service content" is information regarding the content of the service associated with "Service ID." "Cost" is information regarding the cost of providing the service associated with "Service ID."

[0103] For example, in FIG. 11, “SV1” identified by the service ID has a user ID of “U1”, user information of “UI1”, service type of “ST1”, service content of “SC1”, and cost of “SP1”.

[0104] In the example shown in Figure 11, the user information, etc. is expressed as an abstract code such as "UI1", but the user information, etc. may also be information regarding numbers, character strings, or the file format of a file containing the user information, etc.

[0105] Furthermore, the service information storage unit 121 is not limited to the above items, and may store, for example, a user ID associated with a pet device when the equipment management company rents or sells the pet device.

[0106] (Regarding the user information storage unit 122) The user information storage unit 122 stores various information related to the user. Here, Fig. 12 shows an example of the user information storage unit 122 according to the embodiment. In the example shown in Fig. 12, the user information storage unit 122 has items such as "user ID" and "user information". For example, the "user information" has items such as "age", "gender", "interests and preferences", "purchase information", "number of partner animals", and "partner animal ID".

[0107] "User ID" is an identifier that identifies a user. "Age" is information about the age of the user associated with the "User ID." "Gender" is information about the gender of the user associated with the "User ID."

[0108] "Hobbies and preferences" is information related to the user's hobbies and preferences associated with the "user ID." "Purchase information" is purchase information related to the user's purchases associated with the "user ID." For example, purchase information is a purchase history that is a history of daily necessities purchased by the user, or information indicating whether or not the user has made a contract for the purchase of daily necessities when receiving a specified service.

[0109] "Number of partner animals" is payment information regarding the number of partner animals kept by the user associated with the "user ID." "Partner animal ID" is an identifier that identifies the partner animals kept by the user associated with the "user ID."

[0110] 12, for example, "U1" identified by the user ID has an age of "UE1", a gender of "UT1", a hobby or preference of "UF1", and purchase information of "UP1". In addition, "U1" has the number of partner animals of "PAN1", and a partner animal ID of "PA1".

[0111] In the example shown in FIG. 12, the age, etc. is expressed by an abstract code such as "UE1", but the age, etc. may also be expressed as a numerical value, information regarding a character string, or the file format of a file containing the age, etc.

[0112] (Regarding the partner animal information storage unit 123) The partner animal information storage unit 123 stores various information related to partner animals. Here, Fig. 13 shows an example of the partner animal information storage unit 123 according to the embodiment. In the example shown in Fig. 13, the partner animal information storage unit 123 has items such as "partner animal ID" and "partner animal information". For example, the "partner animal information" has items such as "age", "gender", "weight", "species", "medical history", and "biometric information".

[0113] "Partner animal ID" is an identifier that identifies a partner animal. "Age" is information regarding the age of the partner animal associated with the "Partner animal ID." "Gender" is information regarding the gender of the partner animal associated with the "Partner animal ID." "Weight" is information regarding the weight of the partner animal associated with the "Partner animal ID."

[0114] "Type" is information about the type of partner animal associated with the "Partner Animal ID." For example, if the partner animal is a cat, the type is the cat breed. "Medical History" is information about the medical history of the partner animal associated with the "Partner Animal ID." For example, the medical history may include information about prescription medications that were prescribed, along with the results of a veterinarian visit and the date of such visit.

[0115] "Biometric information" is biometric information of a partner animal associated with a "partner animal ID." Specifically, the biometric information is information acquired from an IoT device worn by the partner animal or an IoT device used by the partner animal. For example, the biometric information is information related to body temperature, heart rate, activity level, amount of pet food consumed, amount of urination, amount of excretion, sleep, etc.

[0116] For example, in Fig. 13, "PA1" identified by the partner animal ID has an age of "PAE1", a sex of "PAS1", and a weight of "PAW1". In addition, "PA1" has a type of "PAT1", a medical history of "PAH1", and biological information of "PAB1".

[0117] In the example shown in FIG. 13, the age, etc. is expressed as an abstract code such as “PAE1”, but the age, etc. may also be expressed as a numerical value, information regarding a character string, or the file format of a file containing the age, etc.

[0118] (Regarding the control unit 130) The control unit 130 is a controller, and is realized, for example, by a central processing unit (CPU), a micro processing unit (MPU), or the like, executing various programs (an example of an information processing program) stored in a storage device inside the information processing device 100 using a RAM as a working area. The control unit 130 is also a controller, and is realized, for example, by an integrated circuit such as an application specific integrated circuit (ASIC) or a field programmable gate array (FPGA).

[0119] As shown in Fig. 10, control unit 130 has reception unit 131, acquisition unit 132, determination unit 133, and provision unit 134, and realizes or executes functions and actions of information processing described below. Note that the internal configuration of control unit 130 is not limited to the configuration shown in Fig. 10, and may be other configurations as long as they perform information processing described below. Also, the connection relationship between each processing unit in control unit 130 is not limited to the connection relationship shown in Fig. 10, and may be other connection relationships.

[0120] (Regarding the reception unit 131) The reception unit 131 receives various requests, various information, etc. Specifically, the reception unit 131 receives an application for insurance for a partner animal from the terminal device 10. For example, the reception unit 131 receives application information, user information, attribute information related to the attributes of the partner animal, etc. from the terminal device 10 as an application for insurance for a partner animal.

[0121] Then, the reception unit 131 associates the user ID with the user information based on the received application and stores them in the service information storage unit 121. The reception unit 131 also stores the received user information in the user information storage unit 122. The reception unit 131 also stores the received attribute information in the partner animal information storage unit 123 as information related to the partner animal.

[0122] As a more specific example, the reception unit 131 receives information on age, sex, hobbies and preferences, the number of partner animals, and the like, as user information from the terminal device 10. In addition, the reception unit 131 receives information on age, sex, weight, type, medical history, and the like, as attribute information, from the terminal device 10.

[0123] (Regarding the acquisition unit 132) The acquisition unit 132 acquires various information. Specifically, the acquisition unit 132 acquires purchase information on the purchase by the user of daily necessities related to raising a partner animal, which are daily necessities of a predetermined business company, and information on the partner animal raised by the user.

[0124] For example, the acquisition unit 132 acquires purchasing information of daily necessities as user information. Then, the acquisition unit 132 stores the purchasing information in the user information storage unit 122. For example, the acquisition unit 132 acquires a purchase history, which is a history of the user's purchase of pet food during a predetermined period, as purchasing information of pet food (an example of daily necessities).

[0125] Furthermore, the acquisition unit 132 acquires biological information of the partner animal as information related to the partner animal. Then, the acquisition unit 132 stores the information related to the partner animal in the partner animal information storage unit 123. For example, the acquisition unit 132 acquires activity information of the partner animal from the pet device as the biological information of the partner animal.

[0126] (Regarding the determination unit 133) The determination unit 133 determines the cost of providing a predetermined service to the partner animal when the partner animal is kept using the daily necessities, based on the purchase information and the information regarding the partner animal.

[0127] Specifically, the determination unit 133 determines, as the predetermined service, the cost of providing a service that is related to the use of the daily necessities and that is associated with the daily necessities in advance. Also, the determination unit 133 determines, as the predetermined service, the cost of providing a service that is continuously provided by periodically paying the cost.

[0128] For example, the determination unit 133 determines an insurance premium (an example of the cost of providing a predetermined service) based on the purchase information and the information on the partner animal. Then, the determination unit 133 stores the determined insurance premium in the service information storage unit 121 as a cost.

[0129] For example, the determination unit 133 determines the insurance premium based on the attribute information of the partner animal and the biological information of the partner animal as information about the partner animal stored in the partner animal information storage unit 123. To give a more specific example, the determination unit 133 determines the insurance premium based on the reference information stored in the storage unit 120.

[0130] Then, the determination unit 133 updates the determined insurance premium based on the purchase history as the purchase information stored in the user information storage unit 122. As a more specific example, when the number of times the pet food has been purchased as indicated by the purchase history is equal to or greater than a predetermined threshold, the determination unit 133 updates the determined insurance premium to an insurance premium reduced by a predetermined amount. In this manner, the determination unit 133 determines the reduced insurance premium based on the purchase information and information regarding the partner animal.

[0131] The reduction when updating the insurance premium is not limited to the above example. For example, the determination unit 133 may update the determined insurance premium to an insurance premium that is discounted by a predetermined amount.

[0132] (About the provider 134) The providing unit 134 provides various information. Specifically, the providing unit 134 provides information on a predetermined service. For example, the providing unit 134 refers to the service information stored in the service information storage unit 121, and provides the terminal device 10 with information on insurance for a partner animal, the insurance premium of which is determined by the determining unit 133.

[0133] 5. Processing Procedure Next, a procedure of the provision process executed by the information processing device 100 according to the embodiment will be described with reference to Fig. 14. Fig. 14 is a flowchart showing an example of the flow of the provision process executed by the information processing device 100 according to the embodiment.

[0134] 14, the reception unit 131 receives an insurance application for a partner animal (Step S101). For example, if the reception unit 131 has not received an insurance application for a partner animal (Step S101; No), the reception unit 131 waits until an insurance application for a partner animal is received.

[0135] On the other hand, when the reception unit 131 receives an insurance application for a partner animal (step S101; Yes), the acquisition unit 132 acquires purchase information of daily necessities (step S102). Next, the acquisition unit 132 acquires biological information of the partner animal (step S103).

[0136] Then, the determination unit 133 determines the insurance premium based on the purchase information and the information about the partner animal (step S104). Next, the provision unit 134 provides information about the insurance for the partner animal (step S105).

[0137] 6. Modifications The above-described information processing device 100 may be implemented in various different forms other than the above embodiment. Therefore, other embodiments of the information processing device 100 will be described below.

[0138] [6-1. Daily necessities] In the above embodiment, the daily necessities are described as pet food, but the present invention is not limited thereto. For example, the daily necessities may be toiletry products used by the partner animal. For example, the toiletry products are a litter box, wipes, diapers, etc. To give a more specific example, if the partner animal is a cat, the toiletry products are cat litter, a cat toilet system, wipes, diapers, etc.

[0139] The daily necessities may be any daily necessities manufactured by a specific business company. The daily necessities may also be a combination of pet food and toiletry products.

[0140] [6-2. Partner Animal] In the above embodiment, the partner animal is a cat, but the present invention is not limited to this. Specifically, the partner animal may be any animal that can be kept as a pet. For example, the partner animal may be a dog, a ferret, or the like.

[0141] [6-3. Prescribed Services] In the above embodiment, the predetermined service is described as insurance, but is not limited thereto. For example, the predetermined service may be a subscription service that provides various products or services. As a more specific example, the subscription service may be a subscription service that periodically provides daily necessities used by the partner animal to the user. In addition, the predetermined service may be a service that provides regular health checkups for the partner animal.

[0142] In this way, since the specified service is insurance, the user can spend a longer period of time with the partner animal with peace of mind. For example, the longer the user spends with the partner animal, the more careful the user is about their lifestyle, and the more difficult it is to completely prevent the partner animal from getting sick, injured, or suffering from aging such as dementia. Nevertheless, in order for the user to spend a longer period of time with the partner animal, it is necessary to deal with the partner animal's illness, injury, and aging, such as treatment, hospital visits, and care, but in the case of partner animals, which do not have a health insurance system like humans, the costs of dealing with these issues are high. Therefore, by providing insurance for the partner animal as the specified service, the information processing device 100 can improve the situation in which the user has to decide to part with the partner animal because he or she cannot bear the high costs.

[0143] To give a more detailed example, generally, the one-time payment for the treatment, hospital visit, care, etc. of the partner animal tends to be higher than that for daily necessities such as pet food. Therefore, the information processing device 100 provides a service that reduces the insurance premium for the treatment, etc. of the partner animal along with the purchase of daily necessities, which is usually performed continuously, thereby reducing the payment of high costs for the treatment, hospital visit, care, etc. of the partner animal. As a result, the information processing device 100 can motivate the user to purchase the daily necessities that are the subject of the service, and also motivate the user to make an insurance contract for the treatment, etc. of the partner animal. As a result, the information processing device 100 provides the effect of encouraging the user to purchase daily necessities on a continuous basis for businesses that provide daily necessities, and motivates the effect of encouraging the user to make an insurance contract for businesses that provide insurance, and further provides the effect of providing the user with an environment in which they can spend a long time with their partner animal while reducing the burden of paying unexpectedly high costs.

[0144] [6-4. Biometric information] In the above embodiment, an example was described in which the pet device is a collar-type device that is attached to a partner animal to detect activity information indicating the activity of the partner animal, but the present invention is not limited to this.

[0145] For example, if the pet device is a collar-type device, the pet device may detect not only the above-mentioned biological information, but also information related to the partner animal's body temperature, heart rate, sleep, and the like.

[0146] As another example, if the pet device is a device that automatically dispenses pet food, the pet device may detect information regarding the amount of pet food ingested, etc. Also, if the pet device is a device that automatically dispenses water, the pet device may detect information regarding the amount of water ingested, etc.

[0147] As another example, when the pet device is a system toilet, the pet device may detect information related to the amount of urine or excretion, etc. The pet device may also detect information related to the weight of the partner animal when the partner animal excretes.

[0148] [6-5. Purchase Information] In the above embodiment, the purchase information is a purchase history, but the present invention is not limited to this. For example, the purchase information may be information indicating whether or not the user has made a contract for the purchase of daily necessities when receiving a predetermined service.

[0149] For example, the acquisition unit 132 acquires, as the purchase information, information indicating whether or not the user has made a contract for the purchase of daily necessities when receiving a predetermined service. Then, the determination unit 133 may determine the cost according to whether or not the user has made a contract for the purchase of daily necessities.

[0150] As a more specific example, when a user applies for a predetermined service, the acquisition unit 132 acquires information about a contract for the upcoming purchase of daily necessities. Then, when acquiring information about a contract for the upcoming purchase of daily necessities, the determination unit 133 may determine the cost to be reduced by a predetermined amount.

[0151] In this way, when the decision unit 133 obtains information regarding a contract for the upcoming purchase of daily necessities, it reduces the cost by a specified amount, thereby being able to propose to the user a cost that will reduce the financial burden of living with a partner animal.

[0152] The acquisition unit 132 may also acquire, as the purchase information, information indicating whether or not a contract has been made for a service that allows daily necessities to be acquired at a fixed price. In this case, the determination unit 133 determines a fee according to whether or not a contract has been made for a service that allows daily necessities to be acquired at a fixed price.

[0153] As a more specific example, the service that allows users to acquire daily necessities at a fixed price is a subscription service that periodically provides users with daily necessities used by their partner animals. In this case, the acquisition unit 132 acquires contract information indicating that a contract has been made with the subscription service when the user applies for a specific service. Then, when acquiring contract information indicating that a contract has been made with the subscription service, the determination unit 133 may determine a cost that is reduced by a specific amount.

[0154] Furthermore, when a user applies for a predetermined service, the providing unit 134 may provide the user with the cost of providing only the predetermined service as well as the cost of the predetermined service when a contract is made for purchasing daily necessities. In this way, the providing unit 134 can provide useful information to the user. This allows the user to compare the cost of providing only the predetermined service with the cost of the predetermined service when a contract is made for purchasing daily necessities.

[0155] [6-6. Decision process] In the above embodiment, the determination unit 133 determines the insurance premium based on the reference information stored in the storage unit 120, and updates the determined insurance premium to one reduced by a predetermined amount when the number of times the pet food has been purchased as indicated by the purchase history is equal to or greater than a predetermined threshold. However, the present invention is not limited to this. For example, the determination unit 133 may determine the insurance premium using a predetermined learning model.

[0156] The predetermined learning model here is a learning model that outputs the insurance premium for the partner animal by inputting information about the partner animal and purchase information.

[0157] For example, the information processing device 100 performs a learning process using a method such as backpropagation (backpropagation method). For example, the information processing device 100 adjusts the weight value taken into consideration when a value is transmitted between nodes through the learning process. In this way, the information processing device 100 learns the learning model through a process such as backpropagation that corrects parameters so as to reduce an error between the output in the learning model and a correct answer corresponding to the input. For example, the information processing device 100 generates a learning model by performing a process such as backpropagation so as to minimize a predetermined loss function. In this way, the information processing device 100 may perform a learning process to learn parameters of the learning model.

[0158] The predetermined learning model does not need to be limited to the above modified example. For example, the predetermined learning model may be a learning model that outputs an insurance premium for the partner animal by inputting information about the partner animal.

[0159] [6-7. Diagnostic Results (1)] Furthermore, the reception unit 131 may receive information regarding the diagnosis result for the partner animal from the veterinarian who diagnosed the partner animal. In this case, the determination unit 133 may determine the cost for providing a predetermined service based on the purchase information, the information regarding the partner animal, and the information regarding the diagnosis result.

[0160] An example of a submission process executed by the information processing device 100 according to the modified example will be described with reference to Fig. 15. Fig. 15 is a diagram showing an example of a submission process executed by the information processing device 100 according to the modified example. Note that the reference characters in the example of Fig. 15 are the same as those in the example of Fig. 1, and therefore their explanations will be omitted. In addition, the premise in the example of Fig. 15 is the same as that in the example of Fig. 1, and therefore their explanations will be omitted.

[0161] 15, it is assumed that the information processing device 100 has already accepted an application for insurance for the partner animal. It is also assumed that the information processing device 100 has already acquired purchase information for daily necessities, and attribute information and biological information for the partner animal P1.

[0162] In this case, the information processing device 100 provides information about the partner animal to the veterinarian terminal 20 used by the veterinarian D1 of the animal hospital H1 (step S21). Specifically, the information processing device 100 provides the veterinarian terminal 20 with attribute information and biological information about the partner animal P1 as information about the partner animal.

[0163] For example, the information processing device 100 provides information such as the age, sex, weight, breed, medical history, etc. of the partner animal P1 as attribute information to the veterinarian terminal 20. In addition, the information processing device 100 provides activity information of the partner animal P1 acquired from the pet device D1 as biological information of the partner animal P1 to the veterinarian terminal 20.

[0164] Next, the veterinarian D1 creates recommendations and diagnostic results for the partner animal P1 based on the information about the partner animal. For example, the recommendations are advice on the health condition of the partner animal, such as "You should exercise a little more."

[0165] Then, the information processing device 100 receives recommendation information on the recommended contents and information on the diagnosis result from the veterinarian terminal 20 (step S22). Next, the information processing device 100 determines the insurance premium based on the purchase information, the information on the partner animal, and the information on the diagnosis result (step S23).

[0166] For example, the information processing device 100 determines the insurance premium based on the attribute information of the partner animal P1, the biological information of the partner animal P1, and the information on the diagnosis result as the information on the partner animal P1. As a more specific example, it is assumed that the storage unit 120 pre-stores reference information in which combinations of the age, sex, weight, medical history, activity information, etc. of the partner animal P1 and the information on the diagnosis result are pre-associated with the insurance premium. In this case, the information processing device 100 determines the insurance premium based on the reference information.

[0167] Then, the information processing device 100 updates the determined insurance premium based on the purchase history as the purchase information. As a more specific example, when the number of times the pet food has been purchased as indicated by the purchase history is equal to or greater than a predetermined threshold, the information processing device 100 updates the determined insurance premium to one that is reduced by a predetermined amount. In this manner, the information processing device 100 determines the reduced insurance premium based on the purchase information and the information on the partner animal.

[0168] Then, the information processing device 100 provides the recommended information and information related to insurance for the partner animal (step S24). For example, the information processing device 100 provides the recommended information and information related to insurance for the partner animal with the determined premium to the terminal device 10. In this way, the information processing device 100 can reduce the economic burden on the user when living with a partner animal for a long period of time.

[0169] In the above modification, an example has been described in which the information processing device 100 determines the insurance premium based on the information on the partner animal and the information on the diagnosis result, and then updates the determined insurance premium based on the purchase information, but the present invention is not limited to this. For example, the information processing device 100 determines the insurance premium based on the information on the partner animal, and updates the insurance premium based on the information on the diagnosis result. The information processing device 100 may further update the updated insurance premium based on the purchase information.

[0170] As a more specific example, the information processing device 100 is assumed to have the first reference information stored in advance in the storage unit 120, in which each combination of the age, sex, weight, medical history, activity information, etc. of the partner animal P1 is associated with the insurance premium. In this case, the information processing device 100 determines the insurance premium based on the first reference information.

[0171] Also, it is assumed that second reference information in which diagnosis results and insurance premiums are associated with each other in advance is stored in the storage unit 120. In this case, the information processing device 100 updates the determined insurance premium based on the second reference information.

[0172] Then, the information processing device 100 may further update the updated insurance premium based on the purchase history. As a more specific example, the information processing device 100 may further update the updated insurance premium to an insurance premium reduced by a predetermined amount when the number of times the pet food has been purchased, as indicated by the purchase history, is equal to or greater than a predetermined threshold value.

[0173] Furthermore, the determination unit 133 may determine the cost based on the diagnosis result for the partner animal, which is related to an event occurring in the partner animal that changes due to the use of daily necessities, and the purchase information of the daily necessities related to the event. Here, the event occurring in the partner animal indicates a change occurring in the health condition of the partner animal.

[0174] For example, assume that partner animal P1 is regularly examined by veterinarian D1. In this case, assume that partner animal P1's nutritional balance has improved by eating pet food. As a result, veterinarian D1 diagnoses partner animal P1 as being healthy due to the improved nutritional balance.

[0175] In such a case, the determination unit 133 may determine the insurance premium taking into consideration, as an expense, events occurring to the partner animal whose risks occurring to the partner animal fluctuate due to the use of daily necessities. For example, the determination unit 133 may determine, as a new insurance premium, an insurance premium that is further reduced based on the diagnosis result for the partner animal regarding the change in the health condition of the partner animal that has improved due to the use of the pet food and the purchase information of the pet food that is related to the health condition.

[0176] In this way, the information processing device 100 can reduce the economic burden on the user when living with a partner animal for a long period of time. Furthermore, the information processing device 100 can provide a combination of daily necessities and events covered by insurance that take into account the relevance to the diagnosis result. For example, when it is estimated from the diagnosis result that there is a high possibility of kidney disease, the information processing device 100 can reduce the insurance premium for kidney disease by purchasing not only daily necessities that prevent the occurrence of kidney disease but also daily necessities that reduce the risk associated with actions that prevent the occurrence of kidney disease (for example, walking, exercise, etc.). Furthermore, the information processing device 100 may estimate the risk of an event related to the diagnosis result based on the diagnosis result, and set various daily necessities that reduce the estimated risk as daily necessities that can be associated with insurance.

[0177] [6-8. Diagnostic Results (2)] Furthermore, the reception unit 131 may receive information regarding the health condition of the partner animal from the device management server 30 (an example of a predetermined server).

[0178] An example of a submission process executed by the information processing device 100 according to the modified example will be described with reference to Fig. 16. Fig. 16 is a diagram showing an example of a submission process executed by the information processing device 100 according to the modified example. Note that the reference characters in the example of Fig. 16 are the same as those in the example of Fig. 1, and therefore their explanations will be omitted. In addition, the premise in the example of Fig. 16 is the same as that in the example of Fig. 1, and therefore their explanations will be omitted.

[0179] 16, it is assumed that the information processing device 100 has already accepted an application for insurance for the partner animal. It is also assumed that the information processing device 100 has already acquired purchase information for daily necessities, and attribute information and biological information for the partner animal P1.

[0180] In this case, the information processing device 100 provides information about the partner animal P1 to the device management server 30 (step S31). Specifically, the information processing device 100 provides attribute information and biological information about the partner animal P1 to the device management server 30 as information about the partner animal P1.

[0181] For example, the information processing device 100 provides information such as the age, sex, weight, breed, and medical history of the partner animal P1 as attribute information to the device management server 30. In addition, the information processing device 100 provides activity information of the partner animal P1 acquired from the pet device D1 as bioinformation of the partner animal P1 to the device management server 30.

[0182] Next, the device management server 30 estimates the health condition of the partner animal P1 based on the information on the partner animal P1 (step S32). For example, when the activity information included in the biological information of the partner animal P1 is less than a predetermined activity value, the device management server 30 estimates that the health condition of the partner animal P1 is poor.

[0183] Then, the information processing device 100 receives information on the health condition of the partner animal P1 from the device management server 30 (step S33). For example, the information processing device 100 receives information from the device management server 30 that the health condition of the partner animal P1 is poor.

[0184] Next, the information processing device 100 provides the veterinarian terminal 20 with information on the partner animal of the partner animal P1 and information on the health condition of the partner animal P1 (step S34). Specifically, the information processing device 100 provides the veterinarian terminal 20 with attribute information and biological information on the partner animal P1 and information on the health condition of the partner animal P1 as information on the partner animal of the partner animal P1.

[0185] For example, the information processing device 100 provides information such as the age, sex, weight, breed, and medical history of the partner animal P1 as attribute information to the veterinarian terminal 20. In addition, the information processing device 100 provides activity information of the partner animal P1 acquired from the pet device D1 as biological information of the partner animal P1 to the veterinarian terminal 20. In addition, the information processing device 100 provides information such as the poor health condition of the partner animal P1 to the veterinarian terminal 20.

[0186] Then, the veterinarian D1 creates recommendations and diagnostic results for the partner animal P1 based on the information about the partner animal P1. For example, the recommendations are advice regarding the health condition of the partner animal P1, such as "Don't forget to give the prescribed medicine to the partner animal P1."

[0187] Next, the information processing device 100 receives recommendation information on the recommended contents and information on the diagnosis result from the veterinarian terminal 20 (step S35). Then, the information processing device 100 determines the insurance premium based on the purchase information, the information on the partner animal of the partner animal P1, and the information on the diagnosis result (step S36).

[0188] For example, the information processing device 100 determines the insurance premium based on the attribute information of the partner animal P1, the biological information of the partner animal P1, and the information on the diagnosis result as the information on the partner animal P1. As a more specific example, it is assumed that the storage unit 120 pre-stores reference information in which combinations of the age, sex, weight, medical history, activity information, etc. of the partner animal P1 and the information on the diagnosis result are pre-associated with the insurance premium. In this case, the information processing device 100 determines the insurance premium based on the reference information.

[0189] Then, the information processing device 100 updates the determined insurance premium based on the purchase history as the purchase information. As a more specific example, when the number of times the pet food has been purchased as indicated by the purchase history is equal to or greater than a predetermined threshold, the information processing device 100 updates the determined insurance premium to one that is reduced by a predetermined amount. In this manner, the information processing device 100 determines the reduced insurance premium based on the purchase information and the information on the partner animal.

[0190] Next, the information processing device 100 provides the recommended information and information related to insurance for the partner animal (step S37). For example, the information processing device 100 provides the recommended information and information related to insurance for the partner animal with the determined insurance premium to the terminal device 10.

[0191] In this way, the information processing device 100 can reduce the economic burden on the user when living with a partner animal for a long period of time. Furthermore, the information processing device 100 can provide a combination of daily necessities and events covered by insurance that take into account the correlation with the biological information and diagnostic results of the partner animal. For example, when it is estimated that there is a high possibility of kidney disease based on the biological information and diagnostic results of the partner animal, the information processing device 100 can reduce the insurance premium for kidney disease by purchasing not only daily necessities that prevent the occurrence of kidney disease but also daily necessities that reduce the risk associated with actions that prevent the occurrence of kidney disease (for example, walking, exercise, etc.). Furthermore, the information processing device 100 may estimate the risk of related events based on the biological information and diagnostic results of the partner animal, and set various daily necessities that reduce the estimated risk as daily necessities that can be associated with insurance.

[0192] [6-9. If the user has already subscribed to the service] Furthermore, the determination unit 133 may newly determine the cost for providing a specified service, which is a service to which the user has subscribed and which is provided continuously by periodically paying the fee.

[0193] For example, it is assumed that the user has already subscribed to a certain service. In this case, the determination unit 133 may determine, as the new cost, a cost obtained by deducting a certain amount from the cost of providing a service that is continuously provided by periodically paying the cost. In this way, the determination unit 133 can reduce the economic burden of living with a companion animal.

[0194] The accepting unit 131 may accept information regarding whether or not the user has already subscribed to a predetermined service together with the application for the predetermined service from the user.

[0195] [6-10. Revenue sharing] Furthermore, the insurance company may pay a portion of the sales of the insurance premiums of the insurance subscribed by the user to the device management company that manages the device management server 30. In other words, the insurance company may perform a balance share with the device management company. In this case, the providing unit 134 may provide information on the portion of the sales to the device management server 30.

[0196] In this way, the provision unit 134 can combine the profit from the insurance premiums with the profit from the purchase of daily necessities, thereby guaranteeing the profits of the business companies that provide the insurance and daily necessities and enabling continuous service provision.

[0197] [6-11.Others] Of the above-mentioned processes, all or part of the processes described as being performed automatically may be performed manually. Also, all or part of the processes described as being performed manually may be performed automatically by a known method. In addition, the information including the processing procedures, specific names, various data and parameters shown in the above documents and drawings may be changed arbitrarily unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

[0198] In addition, each component of each device shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure. In other words, the specific form of distribution and integration of each device is not limited to that shown in the figure. Furthermore, each component may be functionally or physically distributed and integrated in any unit depending on various loads, usage conditions, etc.

[0199] Furthermore, the above-described processes may be executed in any suitable combination as long as no contradiction occurs.

[0200] Moreover, the above-mentioned "section, module, unit" can be read as "means" or "circuit", etc. For example, a decision unit can be read as a decision means or a decision circuit.

[0201] [7. Hardware Configuration] Moreover, the terminal device 10, the veterinarian terminal 20, the equipment management server 30, and the information processing device 100 according to the above-described embodiments are realized, for example, by a computer 1000 configured as shown in Fig. 17. Fig. 17 is a diagram showing an example of a hardware configuration. The computer 1000 is connected to an output device 1010 and an input device 1020, and a calculation device 1030, a cache 1040, a memory 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 are connected by a bus 1090.

[0202] The arithmetic device 1030 operates based on programs stored in a cache 1040 or memory 1050, programs read from the input device 1020, etc., and executes various processes. The cache 1040 is a cache such as a RAM that temporarily stores data used by the arithmetic device 1030 for various calculations. The memory 1050 is a storage device in which data used by the arithmetic device 1030 for various calculations and various databases are registered, and is a memory realized by a ROM (Read Only Memory), an HDD (Hard Disk Drive), a flash memory, etc.

[0203] The output IF 1060 is an interface for transmitting information to be output to an output device 1010 that outputs various types of information, such as a monitor or a printer, and may be realized by a connector conforming to a standard such as USB (Universal Serial Bus), DVI (Digital Visual Interface), or HDMI (registered trademark) (High Definition Multimedia Interface). On the other hand, the input IF 1070 is an interface for receiving information from various input devices 1020, such as a mouse, keyboard, scanner, etc., and is realized by, for example, a USB.

[0204] For example, the input device 1020 may be realized by a device that reads information from an optical recording medium such as a CD (Compact Disc), a DVD (Digital Versatile Disc), or a PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory, etc. The input device 1020 may also be realized by an external storage medium such as a USB memory.

[0205] The network IF 1080 has a function of receiving data from other devices via the network N and sending it to the arithmetic device 1030, and also has a function of transmitting data generated by the arithmetic device 1030 to other devices via the network N.

[0206] Here, the arithmetic device 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic device 1030 loads a program from the input device 1020 or the memory 1050 onto the cache 1040 and executes the loaded program. For example, when the computer 1000 functions as the information processing device 100, the arithmetic device 1030 of the computer 1000 executes the program loaded onto the cache 1040 to realize the function of the control unit 130.

[0207] The embodiments of the present application have been described in detail above with reference to the drawings. However, these are merely examples, and the embodiments of the present application can be embodied in other forms that include the forms described in the section of the disclosure of the invention, as well as in other forms that include various modifications and improvements based on the knowledge of those skilled in the art. [Explanation of symbols]

[0208] N Network 1. Information Processing Systems 10 Terminal Equipment 20 Veterinary Terminal 30 Device management server 100 Information processing device 110 Communications Department 120 Storage section 121 Service information storage unit 122 User information storage unit 123 Partner Animal Information Storage Unit 130 Control section 131 Reception 132 Acquisition Department 133 Decision Section 134 Provision Department

Claims

1. An acquisition unit that acquires purchase information regarding a purchase by a user of daily necessities related to raising a partner animal, the daily necessities being made by a predetermined business company, and information regarding the partner animal raised by the user; a determination unit that determines a cost for providing a predetermined service to the partner animal when the partner animal is kept using the daily necessities based on the purchase information and information regarding the partner animal; An information processing device comprising:

2. The determination unit is As the predetermined service, a cost for providing a service related to the use of the daily necessities and associated in advance with the daily necessities is determined.

2. The information processing apparatus according to claim 1,

3. The determination unit is As the predetermined service, the cost of providing a service on an ongoing basis with periodic payment is determined.

2. The information processing apparatus according to claim 1,

4. The determination unit is The predetermined service is a service to which the user has subscribed, and the service is continuously provided by periodically paying the fee. The fee is newly determined.

4. The information processing apparatus according to claim 3.

5. The determination unit is The cost is determined based on the information about the partner animal, and the determined cost is updated based on the purchase information.

5. The information processing apparatus according to claim 4.

6. The method further includes a reception unit that receives information regarding a diagnosis result for the partner animal from a veterinarian who diagnosed the partner animal, The determination unit is The cost is determined based on the purchase information, information about the partner animal, and information about the diagnosis result.

2. The information processing apparatus according to claim 1,

7. The determination unit is The cost is determined based on a diagnosis result for the partner animal, the diagnosis result being related to an event occurring in the partner animal that varies depending on the use of the daily necessities, and purchase information of daily necessities related to the event.

7. The information processing apparatus according to claim 6,

8. The reception unit is Further, information regarding the health condition of the partner animal is received from a predetermined server.

7. The information processing apparatus according to claim 6,

9. The determination unit is Based on the purchase information and the information on the partner animal, an insurance fee for the partner animal is determined as the cost.

2. The information processing apparatus according to claim 1,

10. The determination unit is As the cost, an insurance premium is determined that takes into account events occurring to the partner animal, the risks of which vary depending on the use of the daily necessities.

9. The information processing apparatus according to claim 8,

11. The acquisition unit is A purchase history, which is a history of purchases of the daily necessities by the user during a predetermined period, is acquired as the purchase information; The determination unit is The cost is determined based on the purchase history and information about the partner animal.

2. The information processing apparatus according to claim 1,

12. The acquisition unit is As the purchase information, information indicating whether or not the user has made a contract for the purchase of the daily necessities when receiving the provision of the predetermined service is acquired; The determination unit is Determine the cost depending on whether or not a contract for the purchase of the daily necessities has been made.

2. The information processing apparatus according to claim 1,

13. The acquisition unit is As the purchase information, information indicating whether or not a contract has been made for a service that allows the daily necessities to be acquired at a fixed price is acquired.

13. The information processing apparatus according to claim 12.

14. The system further includes a provision unit that, when the user applies for the predetermined service, provides the cost of providing only the predetermined service as well as the cost of the predetermined service in the case where a contract for the purchase of the daily necessities is made.

13. The information processing apparatus according to claim 12.

15. The providing unit is To provide information regarding the specified service 15. The information processing apparatus according to claim 14,

16. The acquisition unit is The purchasing information is obtained regarding food for the partner animal as the daily necessities.

2. The information processing apparatus according to claim 1,

17. The acquisition unit is The purchasing information is acquired regarding toiletry products used by the partner animal as the daily necessities.

2. The information processing apparatus according to claim 1,

18. 1. A computer-implemented information processing method, comprising: An acquisition step of acquiring purchase information regarding a purchase by a user of daily necessities related to raising a partner animal, the daily necessities being made by a predetermined business company, and information regarding the partner animal raised by the user; A determination step of determining a cost for providing a predetermined service to the partner animal when the partner animal is kept using the daily necessities, based on the purchase information and information regarding the partner animal; 13. An information processing method comprising:

19. An acquisition step for acquiring purchase information on a purchase by a user of daily necessities related to raising a partner animal, the daily necessities being made by a predetermined business company, and information on the partner animal raised by the user; A determination step of determining a cost for providing a predetermined service to the partner animal when the partner animal is kept using the daily necessities, based on the purchase information and information about the partner animal. An information processing program characterized by causing a computer to execute the above.

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