Information processing device, information processing method, and program

Abstract

To provide an information processing device capable of identifying how dependent a user is.SOLUTION: An information processing device 1 comprises: an acquisition unit 131 which acquires usage results information indicative of the usage results of a mobile terminal 2 of a user and behavior information indicative of the behavior status of prescribed behaviors of the user; an identification unit 132 which identifies the degree of dependency on the use of the mobile terminal 2 on the basis of the usage results indicated by the acquired usage results information acquired by the acquisition unit 131 and the behavior status indicated by the behavior information; and an output unit 134 which outputs information indicating the degree of dependency identified by the identification unit 132.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] In recent years, the amount of time that junior and senior high school students spend on internet games has increased, causing problems in daily life. This condition has come to be defined as "gaming behavior disorder (addiction)." In addition, "gaming behavior disorder" was officially adopted in the 11th revision of the International Classification of Diseases (ODC-11) issued by the World Health Organization (WHO) in January 2022.

[0003] For users who are addicted to games on mobile devices, they are also addicted to using the mobile devices, and there is a problem that they cannot control the use of the mobile devices. In response to such a problem, for example, Patent Document 1 discloses a system that restricts the use of a network application to be monitored, which is executed on the computer used by the user, based on the time that the network application is processed in the foreground. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2009-042873 A Summary of the Invention [Problem to be solved by the invention]

[0005] For example, in order to treat a user's dependency on the use of a mobile device, it is preferable to first understand the degree to which the user is dependent on the use of the mobile device. However, conventional systems only restrict the use of a network application to be monitored based on the time that the application is processed in the foreground, and there is a problem in that it is not possible to identify the degree to which the user is dependent on the use of the mobile device.

[0006] The present invention has been made in consideration of these points, and has an object to make it possible to identify the level of a user's dependency. [Means for solving the problem]

[0007] An information processing device according to a first aspect of the present invention has an acquisition unit that acquires usage history information indicating a user's usage history of a mobile device and behavioral information indicating a behavioral status of a specified behavior of the user, an identification unit that identifies the user's degree of dependency on use of the mobile device based on the usage history indicated by the usage history information acquired by the acquisition unit and the behavioral status indicated by the behavioral information, and an output unit that outputs information indicating the degree of dependency identified by the identification unit.

[0008] The information processing device may further have a selection unit that selects an improvement method corresponding to the degree of dependency identified by the identification unit from among a plurality of improvement methods for improving the user's dependency on use of a mobile device, and the output unit may output information indicating the improvement method selected by the selection unit to the user's mobile device.

[0009] The acquisition unit may further acquire understanding information indicating the degree of understanding of the user's dependency on use of the mobile device or motivation information indicating the degree of motivation for improving the dependency, and the selection unit may select the improvement method based on the degree of dependency identified by the identification unit and the degree of understanding indicated by the understanding information acquired by the acquisition unit or the degree of motivation indicated by the motivation information.

[0010] The acquisition unit may further acquire at least one of attribute information indicating attributes of the user, biometric information of the user, interference degree information indicating the degree of interference with the user's life caused by the user's use of the mobile device, and improvement result information indicating an improvement result for the dependency state of another user other than the user, and the selection unit may select the improvement method based on at least one of the attribute information, the biometric information, the interference degree information, and the improvement result information acquired by the acquisition unit.

[0011] The acquisition unit may further acquire behavioral history information indicating the user's behavioral history after the output unit outputs information indicating the improvement method selected by the selection unit, and the identification unit may identify whether the user is following the improvement method selected by the selection unit based on the behavioral history information, and when the identification unit determines that the user is not following the improvement method, the selection unit may select instruction information instructing the user to execute the improvement method or another improvement method different from the improvement method, and the output unit may output the instruction information or information indicating the other improvement method different from the improvement method.

[0012] The acquisition unit may further acquire post-presentation usage history information indicating the usage history of the user's mobile device after the output unit outputs information indicating the improvement method selected by the selection unit, and the identification unit may further identify an improvement state of the user's dependency on use of the mobile device based on the usage history of the user's mobile device indicated by the usage history information and the usage history of the user's mobile device indicated by the post-presentation usage history information, and the selection unit may newly select the improvement method based on the improvement state identified by the identification unit.

[0013] The user's history of mobile device usage may be the user's history of using games using the mobile device, and the user's degree of dependence on mobile device usage may be the user's degree of dependence on playing games using the mobile device.

[0014] An information processing method according to a second aspect of the present invention includes the steps of: acquiring usage history information indicating a user's usage history of a mobile device and behavioral information indicating a behavioral status of a predetermined behavior of the user, executed by a computer; identifying the user's degree of dependency on use of the mobile device based on the usage history indicated by the acquired usage history information and the behavioral status indicated by the behavioral information; and outputting information indicating the identified degree of dependency.

[0015] A program according to a third aspect of the present invention causes a computer to function as an acquisition unit that acquires usage history information indicating a user's usage history of a mobile device and behavioral information indicating a behavioral status of a specified behavior of the user, an identification unit that identifies the user's degree of dependence on use of the mobile device based on the usage history indicated by the usage history information acquired by the acquisition unit and the behavioral status indicated by the behavioral information, and an output unit that outputs information indicating the degree of dependence identified by the identification unit. Effect of the Invention

[0016] According to the present invention, it is possible to specify the degree of a user's dependency. [Brief description of the drawings]

[0017] [Figure 1] FIG. 1 is a diagram illustrating an overview of an information processing device. [Diagram 2] FIG. 2 is a diagram illustrating a functional configuration of an information processing device. [Diagram 3] FIG. 11 is a diagram showing an example of a first score calculation table. [Figure 4] FIG. 11 is a diagram showing an example of a second score calculation table. [Diagram 5] FIG. 13 illustrates an example of a dependency table. [Figure 6] FIG. 13 is a diagram illustrating an example of a method selection table. [Figure 7] FIG. 13 is a diagram showing an example of a determination result screen. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0018] [Overview of information processing device 1] 1 is a diagram illustrating an overview of an information processing device 1. The information processing device 1 is a server that identifies the degree of dependency of a user who uses a mobile terminal 2 on the use of the mobile terminal. The information processing device 1 is connected to the mobile terminal 2 so as to be able to communicate with the mobile terminal 2.

[0019] The mobile terminal 2 is a computer such as a smartphone or tablet, and has installed thereon, for example, an addiction improvement program that is a program for improving addiction to the use of the mobile terminal. The information processing device 1, for example, acquires from the mobile terminal 2, usage record information indicating the usage record of the mobile terminal 2 by the user, and behavioral information indicating the behavioral status of the user's predetermined behavior ((1) in FIG. 1). The predetermined behavior is, for example, behavior that the user regularly performs in daily life, such as waking up, sleeping, eating, commuting to school, commuting to work, or going to cram school.

[0020] The information processing device 1 identifies the user's degree of dependency on use of the mobile terminal 2 based on the relationship between the user's usage record of the mobile terminal 2 indicated by the acquired usage record information and the behavioral situation indicated by the acquired behavioral information ((2) in FIG. 1). The information processing device 1 outputs dependency information indicating the identified degree of dependency to the mobile terminal 2 ((3) in FIG. 1). In this way, the information processing device 1 can identify the degree of the user's dependency and allow the user to understand the identified degree of dependency.

[0021] [Functional configuration of information processing device 1] Next, a description will be given of the functional configuration of the information processing device 1. Fig. 2 is a diagram showing the functional configuration of the information processing device 1. The information processing device 1 has a communication unit 11, a storage unit 12, and a control unit 13.

[0022] The communication unit 11 is a communication interface for transmitting and receiving data to and from an external device such as the portable terminal 2 or a communication device that manages a wireless communication network. The storage unit 12 is a storage medium that stores various data, and includes a ROM (Read Only Memory), a RAM (Random Access Memory), a hard disk, etc. The storage unit 12 stores a program that causes the control unit 13 to function as an acquisition unit 131, a specification unit 132, a selection unit 133, and an output unit 134.

[0023] The control unit 13 is, for example, a CPU (Central Processing Unit). The control unit 13 executes a program stored in the storage unit 12, thereby functioning as an acquisition unit 131, a specification unit 132, a selection unit 133, and an output unit .

[0024] [Identifying Dependencies] First, among the functions of the control unit 13, the function of identifying the degree of dependency on the use of the mobile terminal 2 by the user will be described. The acquisition unit 131 acquires usage record information indicating the usage record of the mobile terminal 2 by the user, and behavior information indicating the behavioral status of a predetermined behavior of the user.

[0025] The usage history of the user's mobile terminal 2 is, for example, the usage history of games using the user's mobile terminal 2. The acquisition unit 131 acquires, as usage history information, information indicating at least one of the usage time, continuous usage time, usage time zone, usage frequency, and charge for the game of a game executed on the mobile terminal 2. For example, the acquisition unit 131 acquires, from the mobile terminal 2, history information indicating the execution history of a game executed on the mobile terminal 2, and analyzes the history information to acquire information indicating at least one of the usage time, continuous usage time, usage time zone, usage frequency, and charge for the game of a game executed on the mobile terminal 2.

[0026] Furthermore, in the case where a prohibited time period is set in the mobile terminal 2, during which the use of the game is prohibited, the acquisition unit 131 may acquire, as the game usage record, information indicating the time the game was used during the prohibited time period.

[0027] The user's predetermined behavior is a behavior that the user performs periodically in daily life, such as waking up, sleeping, eating, commuting to school, work, cram school, etc. The behavioral status of the predetermined behavior is, for example, the user's actual behavior time with respect to a predetermined schedule for the predetermined behavior, the user's health condition when the user is performing the predetermined behavior, and the feelings the user has when the user is performing the predetermined behavior.

[0028] For example, while executing the dependency improvement program, the mobile terminal 2 displays on its display unit a schedule of the predetermined behavior, and a questionnaire for accepting, as responses to the behavioral status of the predetermined behavior, the time when the predetermined behavior was performed, the time period in which the predetermined behavior was performed, the user's feelings at the time of performing the predetermined behavior, and the results of a health check. When the mobile terminal 2 accepts the responses to the questionnaire, it transmits the response information of the questionnaire to the information processing device 1. The acquisition unit 131 acquires the response information of the questionnaire as schedule information indicating the schedule of the predetermined behavior, and behavior information indicating the behavioral status of the user's predetermined behavior.

[0029] The acquiring unit 131 may acquire schedule information indicating a schedule of the predetermined behavior and behavior information indicating a behavioral status of the predetermined behavior of the user by displaying the first questionnaire on a terminal of a person related to the user and accepting a response to the first questionnaire from the person related to the user. The acquiring unit 131 may also transmit the user ID of the user of the mobile terminal 2 to a health checkup data storage management device (not shown) that stores a user ID for identifying a user and health checkup data of the user in association with each other, and acquire the health checkup data associated with the user ID from the management device as behavior information.

[0030] Also, a terminal given to a user at a school, a cram school, or a workplace may be set so as to be able to communicate with the information processing device 1, and the acquisition unit 131 may acquire information indicating the execution time of the terminal from the terminal as behavioral information indicating commuting to school, a cram school, or work hours. Also, the user ID of the user may be associated with the location of the school, a cram school, or a workplace that the user attends and stored in advance, and the acquisition unit 131 may acquire information indicating the time when the location indicated by the location information of the mobile terminal 2 is within a predetermined range from the location indicated by the location information associated with the user ID as behavioral information indicating commuting to school, a cram school, or work hours.

[0031] The identification unit 132 identifies the user's degree of dependency on use of the portable terminal 2 based on the usage record indicated by the usage record information acquired by the acquisition unit 131 and the behavioral situation indicated by the behavioral information. Here, the user's degree of dependency on use of the portable terminal 2 is, for example, the user's degree of dependency on playing games using the portable terminal 2. In the following, the description will be given assuming that the user's degree of dependency on use of the portable terminal 2 is the user's degree of dependency on playing games using the portable terminal 2.

[0032] The identification unit 132 calculates a first score indicating the degree to which the user uses the game using the mobile terminal 2, based on the game usage record indicated by the usage record information acquired by the acquisition unit 131. For example, the storage unit 12 stores a first score calculation table for calculating a partial score constituting the first score, based on at least one of the game usage time, continuous usage time, usage time zone, usage frequency, charge for the game, and game usage time during a prohibited time zone. FIG. 3 is a diagram showing an example of the first score calculation table. In the example shown in FIG. 3, it can be seen that the score addition conditions corresponding to the game usage time, continuous usage time, and usage time zone are associated with the points of the partial score that is given to the user when the score addition conditions are satisfied. The first score calculation table may be provided for each attribute such as the age and occupation of the user, and the identification unit 132 may select a first score calculation table corresponding to the attribute of the user.

[0033] The determination unit 132 determines, from among the multiple point-adding conditions included in the first score calculation table, a point-adding condition that is satisfied by the user's game usage time, continuous usage time, usage time zone, usage frequency, and amount charged for the game. For example, for each of the multiple point-adding conditions included in the first score calculation table, the determination unit 132 determines the number of times that the point-adding condition is satisfied by the user's game usage time, continuous usage time, usage time zone, usage frequency, and amount charged for the game in a predetermined period (e.g., one week). Then, the determination unit 132 calculates the first score by summing up the results of multiplication of the number of times that the determined point-adding condition is satisfied by the partial score associated with the point-adding condition.

[0034] Furthermore, the identification unit 132 calculates a second score indicating the degree of influence that game play using the mobile terminal 2 has on the predetermined action, based on the action status of the predetermined action indicated by the action information acquired by the acquisition unit 131. For example, the storage unit 12 stores a second score calculation table that associates point-adding conditions for the second score based on the game play history and the action status of the predetermined action with the points of partial scores that constitute the second score when the point-adding conditions are satisfied.

[0035] FIG. 4 is a diagram showing an example of a second score calculation table. In the example shown in FIG. 4, it can be seen that the point-adding condition based on the behavioral state of the predetermined behavior is associated with the partial score given to the user when the point-adding condition is satisfied. The second score calculation table may be provided for each attribute of the user, and the specification unit 132 may select the second score calculation table corresponding to the attribute of the user. The specification unit 132 specifies the point-adding condition satisfied by the behavioral state of the predetermined behavior of the user among the multiple point-adding conditions included in the second score calculation table. For example, the specification unit 132 specifies the number of times the point-adding condition is satisfied by the behavioral state of the predetermined behavior of the user in a predetermined period (for example, one week) for each of the multiple point-adding conditions included in the second score calculation table. The specification unit 132 calculates the second score by summing up the results of multiplication of the number of times the specified point-adding condition is satisfied by the partial score associated with the point-adding condition.

[0036] The identification unit 132 identifies the degree of dependency on the use of the game using the mobile terminal 2 of the user based on the multiplication result of the calculated first score and second score. For example, a dependency identification table in which the ranges of the first score and the second score are associated with the degree of dependency is stored in the storage unit 12. FIG. 5 is a diagram showing an example of the dependency table. As shown in FIG. 5, it can be seen that a degree of dependency is associated with each of a plurality of ranges of the multiplication result of the first score and the second score. Note that a dependency table may be provided for each attribute of the user, and the identification unit 132 may select a dependency table corresponding to the attribute of the user.

[0037] In the example shown in FIG. 5, the degree of dependency is shown in three stages, such as "high", "medium", and "low", but the present invention is not limited thereto. For example, the degree of dependency may be shown by a numerical value between 0 and 100, or the degree of dependency may be shown in more stages than "high", "medium", and "low". The specification unit 132 refers to the dependency table and specifies the degree of dependency corresponding to the multiplication result of the calculated first score and the second score as the degree of dependency on the user's game use using the portable terminal 2. The specification unit 132 specifies the degree of dependency on the user's game use using the portable terminal 2 based on the multiplication result of the calculated first score and the second score, but the present invention is not limited thereto. The specification unit 132 may specify the degree of dependency on the user's game use using the portable terminal 2 based on the addition result of the calculated first score and the second score.

[0038] [Select the improvement method] Next, a description will be given of a function of the control unit 13 for selecting an improvement method for improving the user's addiction to game play using the portable terminal 2. First, the acquisition unit 131 acquires stage information indicating the stage of the user's attitude toward the addiction to game play using the portable terminal 2. The stage of the user's attitude is identified, for example, by the user being interviewed by a specialist in addiction to portable terminals, such as a doctor.

[0039] There are five stages in the way a user deals with addiction, for example: the indifference stage, the interest stage, the preparation stage, the action stage, and the maintenance stage. The indifference stage is, for example, a stage where the user does not consider or is unaware of the future negative effects of the addiction. The interest stage is, for example, a stage where the user is aware of the future negative effects of the addiction but has a negative attitude toward changing their behavior toward the addiction. The preparation stage is a stage where the user has the intention to improve the addiction and takes action to improve. The action stage is a state where the user takes action to improve the addiction, but the improvement action is not permanent. The maintenance stage is a state where the user takes action to improve the addiction more permanently than in the action stage.

[0040] The acquisition unit 131 acquires, for example, from a terminal of an addiction expert, a terminal of a related person of the user, or the user's mobile terminal 2, stage information indicating the stage of how the user is dealing with the addiction as determined by an expert.

[0041] The selection unit 133 selects an improvement method corresponding to the degree of dependency identified by the identification unit 132 from among a plurality of improvement methods for improving the user's state of dependency on game use using the mobile terminal 2. Specifically, the selection unit 133 selects, from among the plurality of improvement methods, an improvement method corresponding to the stage indicating the user's way of dealing with dependency indicated by the stage information acquired by the acquisition unit 131 and the degree of dependency identified by the identification unit 132.

[0042] For example, the storage unit 12 stores a method selection table that associates a stage indicating how the user deals with the dependency indicated by the stage information, a degree of dependency, and an improvement method. Fig. 6 is a diagram showing an example of the method selection table. As shown in Fig. 6, it can be seen that one or more improvement methods corresponding to each of a plurality of degrees of dependency are associated with each of a plurality of stages indicating how the user deals with the dependency.

[0043] 6 shows the improvement methods including, but not limited to, a method of notifying various information, family therapy, presentation of alternative behavior, and presentation of coping. For example, the improvement methods may include various improvement methods such as cognitive behavioral therapy, coaching, a method of suggesting to move the mobile terminal away from the field of vision, and a method of presenting questions to increase the user's motivation to improve.

[0044] The selection unit 133 refers to the method selection table and identifies an improvement method associated with the stage indicating how the user deals with the dependency indicated by the stage information acquired by the acquisition unit 131 and the degree of dependency identified by the identification unit 132.

[0045] The selection unit 133 may select an improvement method further based on other information. For example, the selection unit 133 may select an improvement method further based on at least one of the user's level of understanding of the addiction to game use using the mobile terminal 2 and the user's level of willingness to improve the addiction.

[0046] In this case, the acquisition unit 131 acquires understanding level information indicating the user's level of understanding of the addiction state to game use using the portable terminal 2 and motivation information indicating the level of motivation to improve the addiction state. For example, the acquisition unit 131 causes the portable terminal 2 to display a questionnaire for identifying the user's level of understanding of the addiction state to game use using the portable terminal 2 and the level of motivation to improve the addiction state, and acquires answer information indicating answers to the questionnaire from the portable terminal 2.

[0047] The acquisition unit 131 acquires the understanding level information and the motivation information by specifying the understanding level indicating the degree of understanding of the user's addiction to game use using the mobile terminal 2 and the motivation level indicating the degree of motivation for improving the addiction based on the acquired answer information. Note that, although the acquisition unit 131 acquires the understanding level information and the motivation information, it may acquire either the understanding level information or the motivation information.

[0048] The selection unit 133 may select an improvement method based on the degree of dependency identified by the identification unit 132 and the degree of understanding indicated by the understanding information acquired by the acquisition unit 131 or the degree of motivation indicated by the motivation information. In this case, for example, an improvement method is associated with each stage indicating how to deal with dependency, and with each degree of dependency, understanding, or motivation in the method selection table shown in Fig. 6. The selection unit 133 identifies an improvement method associated with the stage indicating how the user deals with dependency indicated by the stage information acquired by the acquisition unit 131, the degree of understanding indicated by the understanding information or the motivation indicated by the motivation information, and the degree of dependency identified by the identification unit 132.

[0049] Furthermore, in addition to the improvement method selected by referring to the method selection table, the selection unit 133 may further select an improvement method based on the degree of dependency identified by the identification unit 132 and the degree of understanding indicated by the understanding level information or the degree of motivation indicated by the motivation information acquired by the acquisition unit 131. For example, when the degree of dependency identified by the identification unit 132 is "medium" or "high," and the user's understanding of the dependency is less than a first threshold, a method of notifying information that promotes understanding of the dependency on game play using a mobile terminal may be further selected as the improvement method. In this way, the information processing device 1 can increase the understanding of a user who has a low level of understanding of the dependency on game play using a mobile terminal.

[0050] Similarly, for example, when the degree of dependency identified by the identification unit 132 is "medium" or "high," and the user's motivation level is less than the second threshold, at least one of the following may be further selected as the improvement method: a method of reminding the user of the selected improvement method, a method of providing a reward such as easing game usage restrictions when the selected improvement method is performed, and a method of asking a question that enhances the user's motivation to improve their addiction to game usage using a mobile terminal. In this way, the information processing device 1 can enhance the motivation of a user who has a low motivation to improve their addiction state.

[0051] Furthermore, the selection unit 133 may change the stage of the user's attitude toward the addiction to game play using the mobile terminal 2, based on at least one of the user's degree of understanding of the addiction to game play using the mobile terminal 2 and the degree of willingness to improve the addiction. In this case, the acquisition unit 131 first acquires the stage of the user's attitude, the degree of understanding of the addiction and the degree of willingness to improve the addiction at the time of diagnosing the stage, and also acquires the degree of understanding and willingness at the current time.

[0052] Next, the selection unit 133 may change the stage of the user's attitude to a stage with a relatively high tendency of improvement if either the current level of understanding of the dependency state and the current level of willingness to improve the dependency state have improved compared to the level of understanding of the dependency state and the current level of willingness to improve the dependency state at the time of diagnosis of the stage of the attitude of the user. For example, if the stage of the user's attitude is diagnosed as the "interest stage," and either the current level of understanding of the dependency state and the current level of willingness to improve the dependency state have improved compared to the level of understanding of the dependency state and the current level of willingness to improve the dependency state at the time of diagnosis, the selection unit 133 may then refer to the method selection table and select an improvement method associated with the changed stage and the degree of dependency.

[0053] The selection unit 133 may select the improvement method further based on the user's attributes. The user's attributes are, for example, the user's age, status, occupation, and sex. For example, when the dependency improvement program is executed for the first time in the mobile terminal 2, or when a request to set the user's attributes is received during execution of the dependency improvement program in the mobile terminal 2, the mobile terminal 2 displays a setting screen for setting the attributes on its display unit and receives the user's attributes. When the mobile terminal 2 receives the user's attributes, it transmits attribute information indicating the received attributes and a user ID previously assigned to the user to the information processing device 1. The acquisition unit 131 acquires the user ID and attribute information acquired from the mobile terminal 2, and associates the acquired user ID with the attribute information and stores them in the storage unit 12 as user information.

[0054] The selection unit 133 may select an improvement method further based on the attribute information acquired by the acquisition unit 131. In this case, the storage unit 12 stores a method selection table shown in Fig. 6 in association with the user's attributes. Then, the selection unit 133 selects an improvement method associated with the stage indicated by the stage information acquired by the acquisition unit 131, the user's attributes indicated by the attribute information acquired by the acquisition unit 131 and stored in the storage unit 12, and the degree of dependency identified by the identification unit 132. In this manner, the information processing device 1 can select an improvement method that is likely to be suitable for the user.

[0055] The selection unit 133 may select an improvement method based on the degree of hindrance to the user's life caused by the user's game play using the mobile terminal 2. In order to enable the selection unit 133 to use the degree of hindrance, for example, the mobile terminal 2 periodically displays a questionnaire on the degree of hindrance to the user's life caused by the user's game play using the mobile terminal 2 on the display unit and receives the degree of hindrance from the user. The mobile terminal 2 transmits the received hindrance degree information indicating the degree of hindrance and the user ID to the information processing device 1. The acquisition unit 131 acquires the user ID and the hindrance degree information acquired from the mobile terminal 2, and stores the acquired user ID and the hindrance degree information in the storage unit 12 in association with each other. The acquisition unit 131 may acquire, from a related person of the user, the hindrance degree information indicating the degree of hindrance to the user's life caused by the user's game play using the mobile terminal 2, input by the related person, and the user ID of the user.

[0056] The acquisition unit 131 may acquire the hindrance degree information by determining the degree of hindrance based on the relationship between the game usage record indicated by the user's usage record information and the behavioral state indicated by the behavior information. For example, the acquisition unit 131 determines the degree of hindrance based on the game usage record of the mobile terminal 2 within a predetermined time from the schedule in the following cases: when the behavior time of a predetermined behavior does not correspond to the schedule of the predetermined behavior, when the location of the mobile terminal 2 in the time period corresponding to the schedule is different from the location previously associated with the predetermined behavior indicated by the schedule, or when the game usage time is equal to or longer than a predetermined time in the time period corresponding to the schedule. Then, the acquisition unit 131 associates the acquired user ID with the hindrance degree information and stores it in the storage unit 12.

[0057] The selection unit 133 selects an improvement method further based on the hindrance degree information acquired by the acquisition unit 131. In this case, an improvement method is associated with each stage indicating how to deal with the dependency for each degree of dependency and for each degree of hindrance in the method selection table shown in Fig. 6. Then, the selection unit 133 identifies an improvement method associated with the stage indicated by the stage information acquired by the acquisition unit 131, the degree of hindrance to the user's life, and the degree of dependency identified by the identification unit 132. In this way, the information processing device 1 can select an improvement method suitable for the degree of hindrance to the user's life.

[0058] The selection unit 133 may select the improvement method further based on the user's biological information. The user's biological information is, for example, the user's heart rate and body temperature measured by a measuring device such as a smart watch worn by the user. The acquisition unit 131 acquires the biological information by, for example, acquiring biological history information including the user's user ID and biological information at each of a plurality of times from the measuring device. Note that the mobile terminal 2 may acquire the user's biological information from the measuring device via short-range wireless communication, and the acquisition unit 131 may acquire the user's biological information from the mobile terminal 2.

[0059] The selection unit 133 selects an improvement method further based on the biometric information of the user acquired by the acquisition unit 131. For example, the selection unit 133 identifies the heart rate or body temperature when the user is playing a game on the mobile terminal 2 based on the biometric information of the user and the game usage history indicated by the user usage history information acquired by the acquisition unit 131. When the identified heart rate or body temperature exceeds a predetermined reference value, the selection unit 133 selects, as an improvement method, a method of notifying the user of information encouraging the user to reduce the time spent playing the game or information encouraging the user to stay away from the game, in addition to the improvement method identified based on the degree of dependence. In this way, the information processing device 1 can suppress deterioration of the user's health condition.

[0060] The selection unit 133 may select an improvement method based on an improvement result for a dependency state of another user different from the user. For example, the storage unit 12 stores improvement result information indicating an improvement result for the dependency state of the user corresponding to each of a plurality of users to whom an arbitrary improvement method has been presented. The improvement result information is, for example, information that associates the degree of dependency of the user, a stage indicating how the user deals with the dependency, and a degree of improvement after the improvement method has been presented to the user. The acquisition unit 131 acquires improvement result information of other users having the same stage indicating how the user deals with the dependency and the same degree of dependency as the user of the mobile terminal 2 from the improvement result information stored in the storage unit 12. Here, the acquisition unit 131 may refer to the storage unit 12 and acquire improvement result information of other users having attributes that match or are similar to the attributes of the user of the mobile terminal 2.

[0061] Then, the selection unit 133 selects an improvement method based on the acquired improvement result information. For example, the selection unit 133 selects an improvement method with a relatively large degree of improvement from among the improvement methods presented to other users based on the acquired improvement result information. In this way, the information processing device 1 can select an improvement method that is expected to have a large improvement effect on the user.

[0062] [Output of dependency and improvement method] Next, a function of the control unit 13 for outputting the identified dependency and an improvement method will be described. The output unit 134 outputs dependency information indicating the dependency identified by the identification unit 132, and also outputs improvement method information indicating the improvement method selected by the selection unit 133, to the user's mobile terminal 2. For example, when a dependency improvement program is being executed, the mobile terminal 2 transmits an acquisition request for the dependency and the improvement method to the information processing device 1. In response to receiving the acquisition request from the mobile terminal 2, the output unit 134 transmits a determination result screen indicating the dependency identified by the identification unit 132 and the improvement method selected by the selection unit 133 to the mobile terminal 2, and causes the mobile terminal 2 to display the determination result screen.

[0063] FIG. 7 is a diagram showing an example of a judgment result screen. The judgment result screen shown in FIG. 7 is a judgment result screen of a user whose stage showing how to deal with addiction is the indifferent stage, and it can be confirmed that the user's degree of addiction is "medium" and that information corresponding to "notification of the negative effects of addiction" and "notification to keep the mobile device out of sight", which are improvement methods when the stage is the indifferent stage, is displayed. In this way, the user can confirm the degree of his / her addiction while confirming an improvement method suitable for the stage showing how to deal with his / her addiction. Note that the output unit 134 may include information indicating the stage showing how the user deals with addiction acquired by the acquisition unit 131 and explanatory information of the stage on the judgment result screen.

[0064] [Reselection of improvement method] After the determination result screen showing the degree of addiction and the improvement method is displayed on the mobile terminal 2, it is preferable to continuously identify whether the user's addiction to game play using the mobile terminal 2 is improving according to the improvement method, and to support the user. In response to this, the control unit 13 has a function of reselecting the improvement method based on the improvement status of the user's addiction to game play using the mobile terminal 2. The function related to reselection of the improvement method by the control unit 13 will be described below.

[0065] The acquisition unit 131 acquires behavior history information indicating the behavior history of the user after the output unit 134 outputs a judgment result screen including information indicating the improvement method selected by the selection unit 133. The behavior history information is, for example, location information indicating the location of the mobile terminal 2, the communication data amount of the mobile terminal 2, and post-presentation usage record information indicating the usage record of the game of the mobile terminal 2 of the user after the output unit 134 outputs a judgment result screen including information indicating the improvement method selected by the selection unit 133. The acquisition unit 131 acquires, for example, the behavior history information from the mobile terminal 2 of the user. Note that the acquisition unit 131 acquires the behavior history information from the mobile terminal 2, but is not limited thereto. For example, information indicating the communication data amount corresponding to the mobile terminal 2 may be acquired as the behavior history information from a communication control device or the like that controls communication and manages the communication data amount of the mobile terminal in association with the user ID of the user of the mobile terminal.

[0066] The identification unit 132 identifies whether or not the user is following the improvement method selected by the selection unit 133 and notified to the user, based on the behavior history information acquired by the acquisition unit 131. For example, behavior history patterns corresponding to each of a plurality of improvement methods are stored in advance in the storage unit 12. The identification unit 132 identifies a behavior pattern corresponding to the improvement method selected by the selection unit 133, and identifies whether or not the behavior history information acquired by the acquisition unit 131 indicates the identified behavior pattern.

[0067] For example, when the improvement method is counseling, the behavioral pattern is visiting a hospital. When the improvement method selected by the selection unit 133 is counseling, the identification unit 132 determines whether the location information of the mobile terminal 2 as the behavioral history information indicates the behavioral pattern of visiting a hospital, thereby identifying whether the user is following the improvement method selected by the selection unit 133.

[0068] Note that the identification unit 132 identifies whether or not the user is following the improvement method selected by the selection unit 133 and notified to the user, but is not limited to this. The control unit 13 may have a determination unit that determines whether or not the user is following the improvement method selected by the selection unit 133 and notified to the user.

[0069] When the identification unit 132 identifies that the user is not following the selected improvement method, the selection unit 133 selects instruction information instructing the user to execute the improvement method. Then, the output unit 134 outputs the instruction information to the mobile terminal 2. In this manner, the information processing device 1 can increase the probability that the user will act in accordance with the improvement method.

[0070] When the identification unit 132 identifies that the user is not following the selected improvement method, the selection unit 133 may select another improvement method different from the improvement method notified to the user. In this case, the selection unit 133 selects another improvement method different from the improvement method already notified to the user, from among the improvement methods associated with the stage of the user's attitude toward the addiction to game use using the mobile terminal 2, which is indicated by the stage information acquired by the acquisition unit 131, and the degree of addiction identified by the identification unit 132. Then, the output unit 134 outputs information indicating the other improvement method. In this way, the information processing device 1 can present to the user another improvement method that the user may possibly follow.

[0071] In addition, the identification unit 132 may further identify an improvement state of the user's addiction to game usage using the portable terminal 2, based on the user's game usage history using the portable terminal 2 indicated by the usage history information acquired by the acquisition unit 131 before the improvement method selected by the selection unit 133 is notified, and the user's game usage history using the portable terminal 2 indicated by the post-presentation usage history information acquired by the acquisition unit 131 after the improvement method selected by the selection unit 133 is notified.

[0072] For example, the identifying unit 132 identifies the amount of reduction in at least any one of the game usage time, number of uses, and continuous usage time using the mobile terminal 2 compared to before the improvement method was notified, based on the game usage history using the mobile terminal 2 of the user indicated by the usage history information acquired by the acquisition unit 131 before the improvement method was notified and the game usage history using the mobile terminal 2 of the user indicated by the post-presentation usage history information. Then, the identifying unit 132 identifies the improvement state of the user's addiction to game usage using the mobile terminal 2 based on the identified amount of reduction.

[0073] Then, the selection unit 133 selects a new improvement method based on the improvement state identified by the identification unit 132. For example, when the improvement state identified by the identification unit 132 indicates an improvement in the dependency on the use of the mobile terminal 2, the selection unit 133 selects a new improvement method to be presented to the user, taking into consideration that the state indicates an improvement based on the method selection table. Also, when the improvement state identified by the identification unit 132 indicates a deterioration in the dependency on the use of the mobile terminal 2, the selection unit 133 selects a new improvement method to be presented to the user, taking into consideration that the state indicates a deterioration based on the method selection table. In this way, the information processing device 1 can appropriately follow up on the user with respect to the improvement state of the dependency on the use of the mobile terminal 2 of the user.

[0074] [Effects of information processing device 1] As described above, the information processing device 1 according to the present embodiment acquires usage record information indicating the usage record of the user's mobile terminal 2 and behavioral information indicating the behavioral status of the user's predetermined behavior, and identifies the user's degree of addiction to game play using the mobile terminal based on the usage record indicated by the acquired usage record information and the behavioral status indicated by the behavioral information, and outputs information indicating the identified degree of addiction. In this way, the information processing device 1 can identify the degree of the user's addiction. In particular, while gaming addiction has been recognized as gaming behavior disorder in recent years, the information processing device 1 can improve gaming behavior disorder by selecting an improvement method corresponding to the degree of addiction to game play and presenting it to the user.

[0075] Furthermore, this invention will make it possible to contribute to Goal 9 of the United Nations' Sustainable Development Goals (SDGs), which is to "build resilient infrastructure, promote industry, innovation and infrastructure."

[0076] Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes are possible within the scope of the gist of the present invention. For example, in the above embodiment, the information processing device 1 identifies the degree of dependency of the user on game usage using a mobile terminal based on the user's game usage record using the mobile terminal 2, and identifies an improvement method based on the degree of dependency, but the present invention is not limited to this.

[0077] The information processing device 1 may identify whether the user is addicted to the use of the mobile terminal 2 itself, based on the usage history of the mobile terminal 2, or may identify whether the user is addicted to the use of a specific application executed on the mobile terminal 2. For example, the information processing device 1 may identify the degree of addiction of the user of the mobile terminal 2 to gambling, based on the usage history of a betting application for horse racing or boat racing executed on the mobile terminal 2.

[0078] The information processing device 1 may also acquire location information indicating the location of the mobile terminal 2, and identify the user's degree of addiction to gambling or pachinko based on the frequency with which the location information indicates that the location information is located at a betting venue for horse racing or boat racing or a pachinko parlor, and on behavioral information indicating the behavioral status of a predetermined behavior of the user. The information processing device 1 may also identify the degree of addiction of the mobile terminal 2 to a social networking service (SNS) based on the display history of the SNS displayed on the mobile terminal 2 and the usage history of the SNS application.

[0079] In addition, in the above-described embodiment, the control unit 13 of the information processing device 1 as a server functions as the acquisition unit 131, the identification unit 132, the selection unit 133, and the output unit 134, but this is not limited to the above. The control unit of the portable terminal 2 may function as the acquisition unit 131, the identification unit 132, the selection unit 133, and the output unit 134 by executing a program that functions as the acquisition unit 131, the identification unit 132, the selection unit 133, and the output unit 134.

[0080] In addition, all or part of the device can be configured in a functionally or physically distributed or integrated manner in any unit. Also, new embodiments resulting from any combination of multiple embodiments are included in the embodiments of the present invention. The effect of the new embodiment resulting from the combination also has the effect of the original embodiment. [Explanation of symbols]

[0081] 1. Information processing device 11 Communications Department 12 Storage section 13 Control section 131 Acquisition Department 132 Specific part 133 Selection Section 134 Output section 2. Mobile devices

Claims

1. an acquisition unit that acquires usage record information indicating a usage record of a user's mobile terminal and behavior information indicating a behavioral status of a predetermined behavior of the user; an identification unit that identifies a degree of dependency of the user on use of a mobile device based on the usage record indicated by the usage record information acquired by the acquisition unit and the behavioral status indicated by the behavior information; an output unit that outputs information indicating the degree of dependency identified by the identification unit; An information processing device having the above configuration.

2. a selection unit that selects an improvement method corresponding to the degree of dependency identified by the identification unit from among a plurality of improvement methods for improving the user's state of dependency on the use of the mobile device, The output unit outputs information indicating the improvement method selected by the selection unit to the mobile terminal of the user. The information processing device according to claim 1 .

3. The acquisition unit further acquires understanding level information indicating a degree of understanding of the user's dependency on use of the mobile device or motivation information indicating a degree of motivation for improving the dependency, the selection unit selects the improvement method based on the degree of dependency identified by the identification unit and the degree of understanding indicated by the understanding level information or the degree of motivation indicated by the motivation information acquired by the acquisition unit. The information processing device according to claim 2 .

4. The acquisition unit further acquires at least one of attribute information indicating an attribute of the user, biometric information of the user, interference degree information indicating an interference degree to the user's life caused by the user's use of the mobile terminal, and improvement result information indicating an improvement result of the dependency state of another user different from the user, the selection unit selects the improvement method based on at least one of the attribute information, the biological information, the problem degree information, and the improvement result information acquired by the acquisition unit. The information processing device according to claim 2 .

5. The acquisition unit further acquires behavior history information indicating a behavior history of the user after the output unit outputs information indicating the improvement method selected by the selection unit, The identification unit identifies whether the user is following the improvement method selected by the selection unit based on the behavior history information, the selection unit, when the identification unit identifies that the improvement method is not being followed, selects instruction information instructing the user to execute the improvement method or an improvement method different from the improvement method; The output unit outputs the instruction information or information indicating another improvement method different from the improvement method.

5. The information processing device according to claim 2.

6. The acquisition unit further acquires post-presentation usage history information indicating a usage history of the mobile terminal of the user after the output unit outputs information indicating the improvement method selected by the selection unit, The identification unit further identifies an improvement state of the user's dependence on the use of the portable device based on the usage history of the portable device of the user indicated by the usage history information and the usage history of the portable device of the user indicated by the post-presentation usage history information; The selection unit newly selects the improvement method based on the improvement state identified by the identification unit.

5. The information processing device according to claim 2.

7. The usage history of the mobile terminal of the user is a usage history of a game using the mobile terminal of the user, The degree of dependence of the user on the use of a mobile device is the degree of dependence of the user on playing games using a mobile device. The information processing device according to claim 1 .

8. The computer executes acquiring usage record information indicating a usage record of a user's mobile terminal and behavior information indicating a behavioral status of a predetermined behavior of the user; Identifying a degree of dependency of the user on use of a mobile device based on the usage record indicated by the acquired usage record information and the behavioral state indicated by the behavior information; outputting information indicating the identified dependency; An information processing method comprising the steps of:

9. Computer, an acquisition unit that acquires usage record information indicating a usage record of a mobile terminal of a user and behavior information indicating a behavioral status of a predetermined behavior of the user; an identification unit that identifies a degree of dependency of the user on use of a mobile device based on the usage history indicated by the usage history information acquired by the acquisition unit and the behavioral status indicated by the behavior information; and an output unit that outputs information indicating the degree of dependency identified by the identification unit; A program that functions as a

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