Information processing device, information processing method, and program

Abstract

To present information depending on the dependency state of a user.SOLUTION: An information processing device 1 comprises: a storage unit 12 which stores one or more determination ranges used to identify the degree of dependency indicating the level of dependency with respect to the use of a portable terminal; an acquisition unit 131 which acquires usage results information indicative of the usage results of a portable terminal of a user; an identification unit 132 which identifies the user's degree of dependency by identifying the determination range including the usage results value indicated by the usage results information acquired by the acquisition unit 131 among one or more determination ranges; and an output unit 133 which outputs presentation information for suppressing or reducing the progression of the dependency on the basis of the degree of dependency identified by the identification unit 132.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] In recent years, the amount of time that junior and senior high school students spend on Internet games has increased, causing problems in daily life. This condition has become a social problem, and has come to be defined as "gaming behavior disorder." In addition, "gaming behavior disorder" was officially adopted in the "ICD-11 (11th revision of the International Classification of Diseases)" published by the World Health Organization (WHO) in January 2022. In addition, users who are addicted to games on mobile devices are unable to control the use of their mobile devices, which has become a social problem as so-called smartphone addiction. In response to this problem, for example, Patent Document 1 discloses a system that restricts the use of a network application to be monitored, which is executed on a computer used by a user, based on the time that the application is processed in the foreground. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2009-042873 A Summary of the Invention [Problem to be solved by the invention]

[0004] For example, in order to improve a user's dependency on the use of a mobile device, it is preferable to grasp the degree to which the user is dependent on the use of the mobile device and present information according to the grasped state of dependency of the user. However, conventional systems only restrict the use of a network application to be monitored based on the time that the application is processed in the foreground, and are unable to identify the degree to which the user is dependent on the use of a mobile device, resulting in a problem that they are unable to present information according to the user's state of dependency.

[0005] The present invention has been made in consideration of these points, and has an object to present information according to a user's dependency state. [Means for solving the problem]

[0006] An information processing device according to a first aspect of the present invention has a memory unit that stores one or more judgment ranges used to identify a degree of dependency indicating the degree of dependency on use of a mobile device, an acquisition unit that acquires usage history information indicating the user's usage history of the mobile device, an identification unit that identifies a judgment range from the one or more judgment ranges that includes a usage history value indicated by the usage history information acquired by the acquisition unit, and an output unit that outputs presentation information for preventing or reducing the progression of the dependency based on the degree of dependency identified by the identification unit.

[0007] The memory unit may further store a plurality of pieces of presentation information having different contents for each degree of dependency, and the output unit may output the presentation information stored in the memory unit in association with the degree of dependency identified by the identification unit.

[0008] The output unit may output, as the presentation information, information for the user to self-diagnose the degree of dependency to a mobile terminal of the user.

[0009] The storage unit may further store, in association with the user, a related person who has a predetermined relationship with the user, and the output unit may output the presentation information to a terminal of the related person of the user.

[0010] The memory unit stores an output threshold used to determine whether or not to output the presentation information to a terminal of the related person, and the information processing device further has a judgment unit that judges whether or not the degree of dependency identified by the identification unit exceeds the output threshold, and the output unit may output the presentation information to the user's mobile terminal if the judgment unit determines that the degree of dependency does not exceed the output threshold, and further output the presentation information to the terminal of the related person if the judgment unit determines that the degree of dependency exceeds the output threshold.

[0011] The memory unit may further store a recommended threshold value used to determine whether or not to recommend improvement action to improve the dependency, and the information processing device may further have a judgment unit that judges whether or not the degree of dependency identified by the identification unit exceeds the recommended threshold value, and the output unit may output, as the presentation information, information indicating that the improvement action is recommended when the judgment unit determines that the degree of dependency exceeds the recommended threshold value.

[0012] The degree of dependence may indicate the degree of dependence of the user on games played on a mobile terminal, and the user's usage history of the mobile terminal may be the user's usage history of games played on the mobile terminal.

[0013] An information processing method according to a second aspect of the present invention includes the steps of acquiring usage history information indicating a user's usage history of a mobile device, executed by a computer having a memory unit that stores one or more judgment ranges used to identify a degree of dependency indicating the degree of dependency on use of a mobile device, identifying the degree of dependency of the user by identifying a judgment range from the one or more judgment ranges that includes a usage history value indicated by the acquired usage history information, and outputting presentation information for preventing or reducing the progression of the dependency based on the identified degree of dependency.

[0014] A program according to a third aspect of the present invention causes a computer having a memory unit storing one or more judgment ranges used to identify a degree of dependency indicating the degree of dependency on use of a mobile device to function as an acquisition unit that acquires usage history information indicating a user's usage history of the mobile device, an identification unit that identifies a judgment range, among the one or more judgment ranges, that includes a usage history value indicated by the usage history information acquired by the acquisition unit, and an output unit that outputs presentation information for preventing or reducing the progression of the dependency based on the degree of dependency identified by the identification unit. Effect of the Invention

[0015] According to the present invention, it is possible to present information according to a user's dependency state. [Brief description of the drawings]

[0016] [Figure 1] FIG. 1 is a diagram illustrating an overview of an information processing device. [Diagram 2] FIG. 2 is a diagram illustrating a functional configuration of an information processing device. [Diagram 3] FIG. 13 is a diagram illustrating an example of a dependency determination table. [Figure 4] FIG. 13 is a diagram showing an example of a game usage score calculation table. [Diagram 5] FIG. 13 is a diagram illustrating an example of a behavioral influence score calculation table. [Figure 6] FIG. 13 is a diagram illustrating an example of an improvement method table. [Figure 7] FIG. 13 is a diagram showing test information in a schematic manner. [Figure 8] FIG. 2 is a sequence diagram showing a processing flow of the information processing system. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0017] [Overview of information processing device 1] FIG. 1 is a diagram for explaining an overview of an information processing device 1. The information processing device 1 is a server that presents information according to the degree of dependency on the use of a mobile terminal 2. The information processing device 1 manages the degree of dependency in association with one or more ranges for judgment. The range for judgment is a range of values ​​used to identify the degree of dependency, and specifically, a range of values ​​(e.g., the use time of the mobile terminal 2, the frequency of use, etc.) that represent the user's behavior related to the magnitude of the dependency. The range for judgment is a range set by, for example, the user, a person concerned who has a predetermined relationship with the user (e.g., the user's family, etc.), an expert on dependency on mobile terminals such as a doctor, or an administrator of the information processing device 1. The information processing device 1 is connected to the mobile terminal 2 used by the user so as to be able to communicate with it.

[0018] The mobile terminal 2 is a computer such as a smartphone or a tablet, and has installed thereon, for example, a dependency improvement program that is a program for improving dependency on the use of the mobile terminal. The information processing device 1 acquires, for example, from the mobile terminal 2, usage record information indicating the usage record of the mobile terminal 2 by the user ((1) in FIG. 1).

[0019] The information processing device 1 identifies the degree of dependency of the user based on the relationship between one or more ranges for judgment and the value of the actual usage of the user's mobile terminal 2 indicated by the acquired usage history information ((2) in FIG. 1). Specifically, the information processing device 1 identifies the degree of dependency of the user by identifying, from among the one or more ranges for judgment, a range for judgment that includes the value of the actual usage of the user's mobile terminal 2 indicated by the acquired usage history information.

[0020] Then, based on the identified degree of dependency of the user, the information processing device 1 outputs to the mobile terminal 2 presentation information for suppressing or reducing the progression of the user's dependency on use of the mobile terminal 2 ((3) in FIG. 1). In this way, the information processing system S can present information according to the state of dependency of the user on the mobile terminal 2.

[0021] [Functional configuration of information processing device 1] Next, a description will be given of the functional configuration of the information processing device 1. Fig. 2 is a diagram showing the functional configuration of the information processing device 1. The information processing device 1 has a communication unit 11, a storage unit 12, and a control unit 13.

[0022] The communication unit 11 is a communication interface for transmitting and receiving data to and from an external device such as the portable terminal 2 or a communication device that manages a wireless communication network. The storage unit 12 is a storage medium that stores various data, and includes a ROM (Read Only Memory), a RAM (Random Access Memory), a hard disk, etc. The storage unit 12 stores a program that causes the control unit 13 to function as an acquisition unit 131, a specification unit 132, an output unit 133, and a determination unit 134. The storage unit 12 also stores a dependency determination table that associates a determination range with a dependency.

[0023] FIG. 3 is a diagram showing an example of a dependency level determination table. As shown in FIG. 3, it can be seen that a dependency level is associated with each of a plurality of determination ranges. The numerical values ​​of the determination ranges in the dependency level determination table shown in FIG. 3 are, for example, scores calculated based on the time or frequency of a user playing a game on the mobile terminal 2 in a predetermined period (for example, one week), the time and frequency of a user playing a game on the mobile terminal 2 in a predetermined period, or the like, but may also be numerical values ​​corresponding to the behavior of other users. Note that in the example shown in FIG. 4, the dependency level is shown in three stages such as "high", "medium", and "low", but is not limited thereto. For example, the dependency level may be shown with a numerical value between 0 and 100, or the dependency level may be shown with more stages than "high", "medium", and "low", or the dependency level may be shown with fewer stages than "high", "medium", and "low", such as "high", "low", "yes", and "no".

[0024] 2, the control unit 13 is, for example, a CPU (Central Processing Unit). The control unit 13 executes a program stored in the storage unit 12 to function as an acquisition unit 131, a specification unit 132, an output unit 133, and a determination unit 134.

[0025] [Identifying Dependencies] First, among the functions of the control unit 13, the function of identifying the degree of dependency on the use of the mobile terminal 2 by the user will be described.

[0026] The acquisition unit 131 acquires usage history information indicating the usage history of the user's mobile terminal 2. The usage history of the user's mobile terminal 2 is, for example, the usage history of games using the user's mobile terminal 2. The acquisition unit 131 acquires, as the usage history information, information indicating at least any one of the usage time, continuous usage time, usage time zone, usage frequency, amount charged for the game, action time related to the game, continuous action time, action time zone, and action frequency.

[0027] For example, the acquisition unit 131 acquires from the mobile terminal 2 history information indicating the execution history of a game executed on the mobile terminal 2, and analyzes the history information to acquire information indicating at least any of the usage time, continuous usage time, usage time zone, usage frequency, and charge for the game executed on the mobile terminal 2. In addition, when a prohibited time zone is set on the mobile terminal 2 as a time zone during which the use of the game is prohibited, the acquisition unit 131 may acquire information indicating the usage time of the game during the prohibited time zone as the game usage record.

[0028] The usage record of the user's mobile terminal 2 is not limited to the usage record of the game, but may be the behavior record related to the game using the mobile terminal 2, such as watching videos related to the game, browsing web pages related to the game, browsing e-books related to the game, etc. In this case, for example, the acquisition unit 131 acquires, from the mobile terminal 2, history information indicating the execution history of a program executed on the mobile terminal 2, and analyzes the history information to acquire information indicating at least one of the behavior time, continuous behavior time, behavior time zone, and behavior frequency related to the game using the mobile terminal 2.

[0029] The identification unit 132 identifies the degree of dependency of the user based on the relationship between one or more judgment ranges and the value of the usage history of the user's mobile terminal 2 indicated by the usage history information acquired by the acquisition unit 131. The value of the usage history of the user's mobile terminal 2 is, for example, at least any one of the usage time, continuous usage time, usage time zone, usage frequency, amount charged for the game, action time related to the game, continuous action time, action time zone, and action frequency.

[0030] Specifically, the identification unit 132 identifies the user's degree of dependency by identifying, from among one or more determination ranges, a determination range that includes a value of the user's usage history of the mobile terminal 2 indicated by the usage history information acquired by the acquisition unit 131. Here, the user's degree of dependency indicates the degree of the user's dependency on games using the mobile terminal 2. In the following description, the dependency is assumed to indicate the degree of the user's dependency on games using the mobile terminal 2. The identification unit 132 identifies the user's degree of dependency by, for example, executing the following two steps.

[0031] As a first step, the identification unit 132 calculates a game usage score indicating the degree to which the user uses the game using the mobile terminal 2, based on the game usage record indicated by the usage record information acquired by the acquisition unit 131. For example, the storage unit 12 stores a game usage score calculation table for calculating partial scores constituting the game usage score, based on at least any one of the game usage time, continuous usage time, usage time zone, usage frequency, amount charged for the game, game usage time during prohibited time zone, game-related action time, continuous action time, action time zone, and action frequency.

[0032] FIG. 4 is a diagram showing an example of a game usage score calculation table. In the example shown in FIG. 4, it can be seen that the points-adding conditions corresponding to the game usage time, continuous usage time, and usage time zone are associated with the points of the partial score given to the user when the points-adding conditions are satisfied. The game usage score calculation table may be provided for each attribute of the user, such as age and occupation, because, for example, when the user is a student such as an elementary or junior high school student, the amount of charge for the game is considered to be lower than when the user is a working person, and when the user plays the game during school class hours, the impact is considered to be greater than when the user plays the game during other times. In this case, the specification unit 132 may select a game usage score calculation table corresponding to the attribute of the user.

[0033] The determination unit 132 determines the number of times that the user's game usage time, continuous usage time, usage time zone, usage frequency, amount charged for the game, game-related action time, continuous action time, action time zone, and action frequency are satisfied among the multiple point-adding conditions included in the game usage score calculation table. For example, the determination unit 132 determines the number of times that the user's game usage time, continuous usage time, usage time zone, usage frequency, amount charged for the game, game-related action time, continuous action time, action time zone, and action frequency are satisfied in a predetermined period (e.g., one week) for each of the multiple point-adding conditions included in the game usage score calculation table. The determination unit 132 then calculates the game usage score by summing up the results of multiplication of the number of times that the identified point-adding condition is satisfied by the partial score associated with the point-adding condition.

[0034] In a second step, the determination unit 132 determines the degree of dependency of the user based on the calculated game usage score. For example, the dependency determination table associates a plurality of determination ranges corresponding to the game usage score with the degree of dependency. In this case, the determination unit 132 refers to the dependency determination table and determines the degree of dependency corresponding to the calculated game usage score as the degree of dependency of the user.

[0035] The information processing device 1 may further determine the degree of dependency of the user by taking into consideration the behavioral status of the user's predetermined behavior. The user's predetermined behavior is a behavior that the user regularly performs in daily life, such as waking up, sleeping, eating, going to school, commuting, going to cram school, etc. The behavioral status of the predetermined behavior is, for example, the user's actual behavior time with respect to a schedule that is predetermined for the predetermined behavior, the user's health condition when the user performs the predetermined behavior, and the feelings the user has when the user performs the predetermined behavior. Specifically, the information processing device 1 determines the degree of dependency of the user by performing the following three steps.

[0036] As a first step, the acquisition unit 131 acquires behavioral information indicating the behavioral status of a predetermined behavior of the user. For example, while executing the dependency improvement program, the mobile terminal 2 displays on its display unit a schedule of the predetermined behavior and a questionnaire for accepting, as answers to the behavioral status of the predetermined behavior, the time when the predetermined behavior was performed, the time period during which the predetermined behavior was performed, the user's feelings at the time of performing the predetermined behavior, and the results of a health check. Upon accepting the answers to the questionnaire, the mobile terminal 2 transmits the answer information of the questionnaire to the information processing device 1. The acquisition unit 131 acquires the answer information of the questionnaire as schedule information indicating the schedule of the predetermined behavior and behavioral information indicating the behavioral status of the predetermined behavior of the user.

[0037] The acquiring unit 131 may display a questionnaire on the terminal of a person related to the user and receive a response to the questionnaire from the person related to the user to acquire schedule information indicating a schedule of a predetermined behavior and behavior information indicating a behavioral state of the user's predetermined behavior. The acquiring unit 131 may transmit the user ID of the user of the mobile terminal 2 to a storage management device (not shown) for health check data that stores a user ID for identifying a user and health check data of the user in association with each other, and acquire the health check data associated with the user ID from the storage management device as behavior information. A terminal (different from the mobile terminal 2) given to the user at a school, a cram school, or a workplace may be set so that the terminal can communicate with the information processing device 1, and the acquiring unit 131 may acquire information indicating the execution time of the terminal from the terminal as behavior information indicating commuting to school, a cram school, or working hours.

[0038] In a second step, the identification unit 132 calculates a behavioral influence score indicating the degree of influence that the use of the mobile terminal 2 has on the predetermined behavior, based on the behavioral status of the predetermined behavior indicated by the behavioral information acquired by the acquisition unit 131. For example, the storage unit 12 stores a behavioral influence score calculation table that associates point-adding conditions for the behavioral influence score based on the game usage record and the behavioral status of the predetermined behavior with the points of partial scores that constitute the behavioral influence score when the point-adding conditions are satisfied.

[0039] Fig. 5 is a diagram showing an example of a behavioral influence score calculation table. In the example shown in Fig. 5, it can be seen that a point-adding condition based on a behavioral state of a predetermined behavior is associated with a partial score to be given to a user when the point-adding condition is satisfied. A behavioral influence score calculation table may be provided for each attribute of a user, such as age or occupation. In this case, the specification unit 132 may select a behavioral influence score calculation table corresponding to the attribute of the user.

[0040] The identification unit 132 identifies a point-adding condition that is satisfied by the behavioral status of the user's predetermined behavior from among a plurality of point-adding conditions included in the behavioral influence score calculation table. The identification unit 132 calculates the behavioral influence score by summing up the partial scores associated with the identified point-adding conditions.

[0041] As a third step, the identification unit 132 identifies the degree of dependency of the user on use of the mobile terminal 2 based on a result of multiplying the calculated game usage score and the behavioral influence score. For example, the dependency determination table associates a plurality of determination ranges corresponding to the results of multiplying the game usage score and the behavioral influence score with the degree of dependency.

[0042] In this case, the identification unit 132, for example, refers to a dependency determination table and identifies the dependency corresponding to the multiplication result of the calculated game usage score and the behavioral influence score as the user's dependency on game usage. The identification unit 132 may also identify the user's dependency on game usage based on the addition result of the calculated game usage score and the behavioral influence score.

[0043] [Information output] Next, the information output function of the control unit 13 will be described. The output unit 133 outputs presentation information for preventing or reducing the progress of the user's addiction to using the mobile terminal 2, based on the degree of addiction of the user identified by the identification unit 132. The presentation information is, for example, a message including an improvement method for improving the user's addiction to using games on the mobile terminal 2, such as "Playing games too much is bad for your health. Why don't you put down your smartphone and take a walk?" For example, the memory unit 12 stores an improvement method table in which the degree of addiction and the improvement method are associated with each other.

[0044] FIG. 6 is a diagram showing an example of an improvement method table. As shown in FIG. 6, it can be confirmed that one or more improvement methods are associated with each of a plurality of dependency levels. In FIG. 6, the improvement methods include, but are not limited to, a method of notifying various information, family therapy, presentation of alternative behavior, and presentation of coping. For example, the presented information may include various improvement methods such as cognitive behavioral therapy, coaching, a method of suggesting to move the mobile terminal away from the field of view, and a method of presenting questions to increase the user's motivation to improve.

[0045] The output unit 133 further functions as a selection unit that selects an improvement method, selects an improvement method associated with the user's degree of dependency identified by the identification unit 132 from among a plurality of improvement methods stored in the improvement method table, and outputs the selected improvement method. For example, when a plurality of improvement methods associated with the user's degree of dependency identified by the identification unit 132 are stored in the improvement method table, the output unit 133 randomly selects an improvement method from the plurality of improvement methods.

[0046] The output unit 133 may select an improvement method with a high priority from among a plurality of improvement methods associated with the degree of dependency of the user identified by the identification unit 132 in the improvement method table. For example, a priority is further associated with each improvement method in the improvement method table. The priority is determined, for example, according to the degree of probability of preventing or reducing the progression of the dependency on the use of the mobile terminal 2. In this case, the output unit 133 refers to the improvement method table and selects an improvement method with a relatively high priority (for example, the highest priority) from among a plurality of improvement methods corresponding to the degree of dependency of the user identified by the identification unit 132. In this way, the information processing device 1 can present an improvement method with a high probability of preventing or reducing the progression of the dependency on the use of the mobile terminal.

[0047] The output unit 133 may further output presentation information according to the stage of the user's attitude toward the user's dependency on the use of the mobile terminal 2. The stage of the user's attitude is identified, for example, by the user being interviewed by a specialist on mobile terminal dependency, such as a doctor.

[0048] There are five stages in the way a user deals with addiction, for example: the indifference stage, the interest stage, the preparation stage, the action stage, and the maintenance stage. The indifference stage is, for example, a stage where the user does not consider or is unaware of the future negative effects of the addiction. The interest stage is, for example, a stage where the user is aware of the future negative effects of the addiction but has a negative attitude toward changing their behavior toward the addiction. The preparation stage is a stage where the user has the intention to improve the addiction and takes action to improve. The action stage is a state where the user takes action to improve the addiction, but the improvement action is not permanent. The maintenance stage is a state where the user takes action to improve the addiction more permanently than in the action stage.

[0049] The acquisition unit 131 acquires stage information indicating a stage of the way the user deals with addiction as determined by an expert, from, for example, a terminal of an addiction expert, a terminal of a person related to the user, or the mobile terminal 2. For example, the improvement method table may further store types of improvement methods in association with each other. In this case, the information processing device 1 has a type of improvement method corresponding to each stage of the way the user deals with addiction defined.

[0050] In this case, the output unit 133 refers to the improvement method table, selects an improvement method type corresponding to the stage indicated by the stage information acquired by the acquisition unit 131 and the user's degree of dependency identified by the identification unit 132, and outputs the selected type of improvement method.

[0051] For example, when the stage indicated by the stage information acquired by the acquisition unit 131 is the "indifferent stage" and the degree of dependency of the user identified by the identification unit 132 is "medium", the output unit 133 outputs, as the presentation information, a message saying "The degree of dependency is in a serious state, and if it progresses any further, it is necessary to consult a specialist" as an improvement method of the type associated with the stage "indifferent stage" and the degree of dependency "medium" in the improvement method table. In this way, the information processing device 1 can present an improvement method according to the user's way of dealing with the dependency.

[0052] The output unit 133 presents, for example, the presentation information to the user. For example, when the dependency improvement program is being executed, the mobile terminal 2 transmits an acquisition request for the presentation information to the information processing device 1. In response to receiving the acquisition request from the mobile terminal 2, the output unit 133 transmits the presentation information to the mobile terminal 2 and causes the mobile terminal 2 to display the presentation information.

[0053] The output unit 133 may output, as the presentation information, information for the user to self-diagnose the degree of dependency to the mobile terminal 2. For example, the storage unit 12 stores test information with different content of the self-diagnosis test for each degree of dependency, and the output unit 133 outputs, to the mobile terminal 2, the test information corresponding to the degree of dependency of the user identified by the identification unit 132.

[0054] FIG. 7 is a diagram showing test information in a schematic manner. As shown in FIG. 7(a), the output unit 133 displays a display screen on the mobile terminal 2 for asking whether or not to perform a self-diagnosis. When the user performs an operation for performing a self-diagnosis on the display screen shown in FIG. 7(a) (for example, an operation of pressing "Yes"), the output unit 133 displays a display screen for performing a self-diagnosis test on the mobile terminal 2 as shown in FIG. 7(b). When the user inputs answers to the questions displayed on the display screen shown in FIG. 7(b) and performs an operation for displaying the diagnosis results (for example, an operation of pressing the "Diagnosis" button), the output unit 133 displays a display screen of the diagnosis results on the mobile terminal 2 as shown in FIG. 7(c). For example, the output unit 133 displays the contents of the correct answers to the questions to which the user's answers are incorrect on the display screen shown in FIG. 7(c). In this way, the information processing device 1 can allow the user to confirm whether or not there is an error in the recognition of the dependency on the use of the mobile terminal.

[0055] The output unit 133 may output, as the presentation information, information for diagnosing the stage of how the user is dealing with the addiction to the mobile device 2. For example, the storage unit 12 stores test information with different self-diagnosis test contents for each stage of how the user is dealing with the addiction, and the output unit 133 outputs, to the mobile device 2, test information corresponding to the stage of how the user is dealing with the addiction indicated by the stage information acquired by the acquisition unit 131.

[0056] The output unit 133 may present the presentation information to a related person of the user. For example, the storage unit 12 stores information indicating a related person in association with information indicating the user, and the output unit 133 outputs the selected presentation information to the terminal of the related person of the user. In this manner, the information processing device 1 can encourage the related person of the user to take action to suppress or reduce the progression of the dependency on the use of the mobile terminal 2 of the user.

[0057] The information processing device 1 may present the presentation information to a related person of the user according to the degree of dependency of the user identified by the identification unit 132. For example, the storage unit 12 stores an output threshold used to determine whether or not to notify the terminal of the related person of the user of the presentation information. The output threshold is a threshold set by, for example, the user, the related person, an expert on dependency, or an administrator of the information processing device 1.

[0058] In this case, first, the determination unit 134 determines whether or not the degree of dependency of the user identified by the identification unit 132 exceeds the output threshold. Then, when the determination unit 134 determines that the degree of dependency of the user identified by the identification unit 132 does not exceed the output threshold, the output unit 133 outputs the presentation information to the mobile terminal 2 without outputting it to the terminal of the related person of the user.

[0059] On the other hand, when the determination unit 134 determines that the degree of dependency of the user identified by the identification unit 132 exceeds the output threshold, the output unit 133 outputs the presentation information to the mobile terminal 2 and the terminal of a person related to the user. In this way, the information processing device 1 can encourage a person related to the user to take an action to inhibit or reduce the progress of the dependency of the user on use of the mobile terminal 2 according to the degree of the dependency of the user on use of the mobile terminal 2, and therefore can treat gaming behavior disorder.

[0060] The information processing device 1 may recommend an improvement action for improving the dependency on the use of the mobile device, depending on the degree of dependency of the user identified by the identification unit 132. For example, the storage unit 12 further stores a recommendation threshold value used for determining whether or not to recommend an improvement action for improving the dependency on the use of the mobile device.

[0061] In this case, first, the determination unit 134 determines whether or not the degree of dependency of the user identified by the identification unit 132 exceeds the recommended threshold. Then, when the determination unit 134 determines that the degree of dependency of the user identified by the identification unit 132 exceeds the recommended threshold, the output unit 133 outputs, as presentation information, recommended action information indicating that an improvement action is recommended. The recommended action information is, for example, a message indicating that it is recommended to receive support from an expert for the dependency.

[0062] The output unit 133 outputs, for example, first presentation information for preventing or reducing the progression of the dependency based on the degree of dependency of the user identified by the identification unit 132, and further outputs second presentation information which is action recommendation information when the determination unit 134 determines that the degree of dependency identified by the identification unit 132 exceeds the dependency threshold. Note that the output unit 133 may output the second presentation information when the degree of dependency of the user identified by the identification unit 132 is continuously tending to worsen for a predetermined period of time, or when the degree of dependency of the user identified by the identification unit 132 does not improve for a predetermined period of time or more. In this way, the information processing device 1 can make the user recognize whether or not it is better to take improvement action to improve the dependency on the use of the mobile terminal.

[0063] When the determination unit 134 determines that the degree of dependency of the user identified by the identification unit 132 exceeds a recommended threshold, the output unit 133 may output action recommendation information according to the state of the user. For example, the acquisition unit 131 acquires state information for identifying the state of the user, such as the user's physical condition, mood, stress, blood pressure, etc. The state of the user indicated by the state information is, for example, information identified by analyzing the results of the user's responses to a questionnaire for identifying the state of the user, or the state of the user identified by analyzing the biological information of the user.

[0064] The determination unit 134 determines whether or not the user's state indicated by the state information acquired by the acquisition unit 131 exceeds a predetermined state threshold. When the determination unit 134 determines that the user's state does not exceed the state threshold, the output unit 133 outputs first action recommendation information indicating that improvement action is recommended. On the other hand, when the determination unit 134 determines that the user's state exceeds the state threshold, the output unit 133 outputs second action recommendation information indicating that immediate improvement action is recommended. In this way, the information processing device 1 can allow the user to recognize whether or not there is urgency in implementing improvement action.

[0065] [Processing of information processing system S] Next, a description will be given of the flow of processing in the information processing system S. Fig. 8 is a sequence diagram showing the flow of processing in the information processing system S. This processing starts when the acquisition unit 131 of the information processing device 1 acquires usage history information from the mobile terminal 2 (S1).

[0066] The identification unit 132 identifies a determination range that includes a value of the actual usage indicated by the usage history information acquired by the acquisition unit 131, from among the one or more determination ranges, to identify the degree of dependency of the user (S2). The determination unit 134 determines whether the degree of dependency of the user identified by the identification unit 132 exceeds an output threshold value (S3).

[0067] If the determination unit 134 determines that the degree of dependency of the user identified by the identification unit 132 does not exceed the output threshold (NO in S3), the output unit 133 transmits presentation information corresponding to the degree of dependency of the user identified by the identification unit 132 to the mobile terminal 2 (S4).

[0068] On the other hand, if the determination unit 134 determines that the degree of dependency of the user identified by the identification unit 132 exceeds the output threshold (YES in S3), the output unit 133 executes the processing in S4 and transmits the presentation information to the terminal of a related person of the user (S5).

[0069] [Effects of this embodiment] As described above, the information processing device 1 specifies the degree of user dependency by specifying a determination range including the value of the user's mobile device usage record from among one or more determination ranges, and outputs presentation information for preventing or reducing the progression of the dependency on the use of the mobile device based on the specified degree of dependency of the user. In this way, the information processing device 1 can present information according to the state of dependency of the user on the mobile device 2. In particular, in recent years, gaming addiction has been recognized as a disease called "gaming behavior disorder," and the information processing device 1 can improve "gaming behavior disorder" by selecting an improvement method according to the state of dependency on game use and presenting it to the user.

[0070] Furthermore, this invention will make it possible to contribute to Goal 9 of the United Nations' Sustainable Development Goals (SDGs), which is to "build resilient infrastructure, promote industry, innovation and infrastructure."

[0071] Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes are possible within the scope of the gist of the present invention. For example, in the above embodiment, the information processing device 1 identifies the degree of dependence on game use using the mobile terminal 2 based on the usage record of the game using the mobile terminal 2, and outputs presentation information based on the degree of dependence, but the present invention is not limited to this.

[0072] The information processing device 1 may identify whether the user is addicted to use of the mobile terminal 2 itself, based on the user's usage history of the mobile terminal 2, or may identify whether the user is addicted to use of a specific application executed on the mobile terminal 2. For example, the information processing device 1 may identify the degree of addiction of the user of the mobile terminal 2 to gambling, based on the usage history of a betting application for horse racing or boat racing executed on the mobile terminal 2.

[0073] The information processing device 1 may also acquire location information indicating the location of the mobile terminal 2, and identify the user's degree of addiction to gambling or pachinko based on the frequency with which the location information indicates that the location information is located at a betting venue for horse racing or boat racing or a pachinko parlor, and on behavioral information indicating the behavioral status of a predetermined behavior of the user. The information processing device 1 may also identify the degree of addiction of the mobile terminal 2 to a social networking service (SNS) based on the display history of the SNS displayed on the mobile terminal 2 and the usage history of the SNS application.

[0074] In addition, in the above-described embodiment, the control unit 13 of the information processing device 1 as a server functions as the acquisition unit 131, the identification unit 132, the output unit 133, and the judgment unit 134, but this is not limited to the above. The control unit of the portable terminal 2 may function as the acquisition unit 131, the identification unit 132, the output unit 133, and the judgment unit 134 by executing a program that functions as the acquisition unit 131, the identification unit 132, the output unit 133, and the judgment unit 134.

[0075] In addition, all or part of the device can be configured in a functionally or physically distributed or integrated manner in any unit. Also, new embodiments resulting from any combination of multiple embodiments are included in the embodiments of the present invention. The effect of the new embodiment resulting from the combination also has the effect of the original embodiment. [Explanation of symbols]

[0076] 1. Information processing device 11 Communications Department 12 Storage section 13 Control section 131 Acquisition Department 132 Specific part 133 Output section 134 Judgment section 2. Mobile devices S Information Processing System

Claims

1. A storage unit that stores one or more determination ranges used to identify a degree of dependency indicating a degree of dependency on the use of a mobile device; An acquisition unit that acquires usage record information indicating a usage record of a mobile terminal of a user; an identification unit that identifies a judgment range that includes a value of a usage history indicated by the usage history information acquired by the acquisition unit, from among the one or more judgment ranges, to identify the degree of dependency of the user; an output unit that outputs presentation information for preventing or reducing progression of the dependence based on the degree of dependence identified by the identification unit; An information processing device having the above configuration.

2. The storage unit further stores a plurality of pieces of presentation information whose contents differ for each of the degrees of dependency; the output unit outputs the presentation information stored in the storage unit in association with the degree of dependency identified by the identification unit. The information processing device according to claim 1 .

3. the output unit outputs, as the presentation information, information for the user to self-diagnose the degree of dependency to a mobile terminal of the user. The information processing device according to claim 1 .

4. The storage unit further stores a related person having a predetermined relationship with the user in association with the user; The output unit outputs the presentation information to a terminal of the related person of the user. The information processing device according to claim 1 .

5. the storage unit stores an output threshold value used to determine whether or not to output the presentation information to the terminal of the related person; The information processing device further includes a determination unit that determines whether the degree of dependency identified by the identification unit exceeds the output threshold value, When the determination unit determines that the degree of dependency does not exceed the output threshold, the output unit outputs the presentation information to a mobile terminal of the user, and when the determination unit determines that the degree of dependency exceeds the output threshold, the output unit further outputs the presentation information to a terminal of the related person. The information processing device according to claim 4.

6. The storage unit further stores a recommendation threshold used to determine whether or not to recommend an improvement action for improving the dependency; The information processing device further includes a determination unit that determines whether the degree of dependency identified by the identification unit exceeds the recommended threshold value, the output unit outputs, when the determination unit determines that the degree of dependency exceeds the recommendation threshold, information indicating that the improvement action is recommended, as the presentation information. The information processing device according to claim 1 .

7. the degree of addiction indicates a degree of the user's addiction to games using a mobile terminal, The usage history of the mobile terminal of the user is a usage history of a game using the mobile terminal of the user. The information processing device according to claim 1 .

8. A method for determining a degree of dependence on a mobile device, comprising: acquiring usage record information indicating a usage record of a user's mobile terminal; identifying a range for judgment that includes a value of a usage history indicated by the acquired usage history information, from among the one or more ranges for judgment, thereby identifying the degree of dependency of the user; outputting presentation information for preventing or reducing a progression of the addiction based on the identified degree of addiction; An information processing method comprising the steps of:

9. A computer having a storage unit that stores one or more ranges for judgment used to identify a degree of dependency indicating a degree of dependency on the use of a mobile device, An acquisition unit that acquires usage record information indicating a usage record of a mobile terminal of a user; an identification unit that identifies the degree of dependency of the user by identifying a range for judgment that includes a value of the actual usage indicated by the usage history information acquired by the acquisition unit, from among the one or more ranges for judgment; and an output unit that outputs presentation information for preventing or reducing progression of the dependence, based on the degree of dependence identified by the identification unit; A program to function as a

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