Health observation management system

Abstract

To provide a health observation management system in which a manager arbitrarily obtains emotional information about a management object person, visualizes a more accurate emotional state of the management object person, and observes the mental health of the management object person.SOLUTION: A health observation management system 100 includes: an information receiving unit that receives management object person information including a management object person ID and voice data from a user terminal; a voice data transmitting unit that transmits the voice data to an analysis server; an emotion information receiving unit that receives emotion information from the analysis server; an emotion information storage unit that stores the emotion information in association with the management object person ID; a first transmission request receiving unit that receives from a manager terminal a transmission request for first display information displaying the emotion information together with the management object person ID; and a first display information transmitting unit that transmits to the manager terminal the first display information for displaying the emotion information stored in association with the management object person ID received together with the transmission request. The emotion information is composed of a plurality of items.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present invention relates to a health observation management system for grasping the emotional state of a person to be managed.

Background Art

[0002] In recent years, with the rapid changes in the social and living environments, such as disasters and the increase in infectious diseases that become pandemics, the number of absentees due to poor physical condition has been increasing in schools and the like. The poor physical condition does not necessarily refer to physical discomfort such as a cold. To clarify the cause of the poor physical condition, the emotional state of an individual belonging to an organization such as a school or a company is emphasized. The emotional state may affect the school life of children and students or the workplace life of employees belonging to a company. In the case of children and students attending school, the emotional state may be adversely affected by the relationships with classmates and children and students in other grades, as well as the family environment. In the case of employees belonging to a company, the emotional state may be adversely affected by customer service, the work environment, interpersonal relationships in the workplace, and power harassment. Thus, there are examples where problems occur in the emotional state due to the troubles of an individual belonging to an organization. To prevent troubles in schools, workplaces, etc. in advance, it is required that a third party grasps the emotional state of an individual and discovers early the troubles that the individual is facing. From such a perspective, an invention has been disclosed that grasps the emotions of a target person by voice and applies the analysis results to the duties of a company, etc. (Patent Document 1).

[0003] The invention disclosed in Patent Document 1 is a voice emotion recognition system that can facilitate the grasping of emotions by voice. The voice emotion recognition system can receive an instruction voice from a maintenance worker's terminal used by a maintenance worker performing maintenance work, and can estimate the emotion of the maintenance worker from the instruction voice. The instruction voice is input for each of a plurality of operations in one maintenance work, and emotion information for each operation is stored. After estimating the emotion information of the speaker, when the numerical value of the emotion information exceeds a threshold, the voice emotion recognition system transmits notification information specifying the speaker in an abnormal state to the administrator terminal. Thereby, the emotion information of the maintenance worker can be notified to the administrator. Also, in the management server, a maintenance work status list screen can be displayed. On the maintenance work status list screen, a list of emotion information of a plurality of employees managed by the management server is displayed. Thereby, the administrator can easily grasp the emotion information of the employees belonging to the company.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] Thus, although there is an idea of reading emotions from the voices of target persons and making use of them in society, the emotions that humans have are not single, but there are various elements of emotions. Therefore, it is preferable for managers of a plurality of individuals belonging to an organization to be able to grasp the emotions held by each individual as more subdivided information, and as a result, it is possible to expect prevention of troubles. Also, since a plurality of individuals belong to an organization, grasping emotion information in units of groups grouped within the organization may be useful for preventing troubles, and managers are required to grasp the emotional states of management targets in various forms.

Means for Solving the Problems

[0006] The present invention has been made in view of such problems, and an object thereof is to provide a health observation management system for an administrator who manages a plurality of management targets to grasp the emotional states of the management targets, wherein the administrator can arbitrarily acquire the segmented emotional information of the management targets, and can visualize the more accurate emotional states of the management targets to perform mental health observation of the management targets.

[0007] That is, the present invention is a health observation management system for an administrator who manages a plurality of management targets to grasp the emotional states of the management targets in an organization to which the plurality of management targets belong. The health observation management system includes: an information receiving unit that receives, from a user terminal of the management target, management target information including a management target ID for identifying a specific management target from among the plurality of management targets belonging to the organization and voice data generated based on the voice of the management target; a voice data transmitting unit that transmits the voice data received from the user terminal to an analysis server for generating emotional information of the management target from the voice data; an emotional information receiving unit that receives the emotional information generated based on the voice data transmitted to the analysis server from the analysis server; an emotional information storage unit that stores the emotional information received from the analysis server in association with the management target ID included in the management target information in association with the date on which the management target information was received by the information receiving unit; a first transmission request receiving unit that receives, from an administrator terminal of the administrator, a transmission request for first display information for displaying the emotional information of a specific management target together with the management target ID; and a first display information transmitting unit that refers to the association between the management target ID and the emotional information stored in the emotional information storage unit, and transmits the first display information for displaying the emotional information stored in association with the management target ID received together with the transmission request to the administrator terminal. The emotional information is composed of a plurality of items.

Effects of the Invention

[0008] According to the health observation management system of the present invention, emotional information of a person under management can be generated based on voice data received from a user terminal, and the emotional information can be stored in an emotional information storage unit. By operating the administrator terminal, the administrator can send a transmission request for first display information for displaying the emotional information of a specific person under management to the health observation management system. The health observation management system can transmit the first display information displaying the emotional information composed of a plurality of items to the administrator terminal in response to the transmission request. Thereby, the administrator can obtain the first display information displaying the subdivided emotional information of a specific person under management, and can grasp the emotional state of the person under management. Therefore, the health observation management system can analyze the voice of the person under management to visualize the emotional state, and can perform a mental health observation of the person under management.

Brief Description of the Drawings

[0009]

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Embodiments for Carrying out the Invention

[0010] Hereinafter, the health observation management system of the present invention will be described in detail with reference to the accompanying drawings.

[0011] FIG. 1 is a schematic diagram showing a health observation management system 100 according to an embodiment of the present invention. The health observation management system 100 is for a manager who manages a plurality of management target persons in an organization to which the plurality of management target persons belong to grasp the emotional states of the management target persons. The organization refers to a group to which a plurality of individuals belong, such as an educational institution, an administrative institution, a medical institution, or a company. Examples of educational institutions include kindergartens, nurseries, elementary schools, junior high schools, high schools, universities, educational support centers, free schools, special support schools, welfare facilities, or cram schools. The management target person refers to an individual belonging to the organization. The manager is one or more persons belonging to the organization or one or more persons outside the organization. The manager may be a person who manages each individual belonging to the entire organization or a person who manages a plurality of individuals belonging to a specific group among a plurality of groups classified in the organization. In this embodiment, an example in which the health observation management system 100 is applied to an educational institution to which a plurality of children and students belong will be described. The manager includes staff such as those in the educational institution, the board of education, and child guidance centers. The management target person shall refer to children and students attending the educational institution.

[0012] The health observation management system 100 can communicate with a user terminal 200 used by the children and students, an analysis server 300 that generates emotion information from voice data, and an administrator terminal 400 used by the staff via a computer network such as the Internet. Examples of the user terminal 200 and the administrator terminal 400 include smartphones, tablets, PCs, and the like. The health observation management system 100 includes a processing unit 101 such as a CPU, a communication unit 102 such as a communication interface, and a storage unit 103 including a storage device or storage medium such as a memory and a hard disk, and can execute a program for performing each process described later. The health observation management system 100 may include one or more devices, computers, or servers. Further, the program can be stored in the storage unit 103 or a storage medium accessible from the health observation management system 100 and executed by the processing unit 101.

[0013] FIG. 2 is a diagram showing the configuration of the health observation management system 100. The health observation management system 100 includes an information reception unit 104, an audio data transmission unit 105, an emotion information reception unit 106, an emotion information storage unit 107, a first transmission request reception unit 108, a first display information transmission unit 109, a second transmission request reception unit 110, a second display information transmission unit 111, a third transmission request reception unit 112, a third display information transmission unit 113, a fourth transmission request reception unit 114, and a fourth display information transmission unit 115. The information reception unit 104 can receive management target person information including a child / student ID for identifying a specific child / student from among a plurality of children / students attending the educational institution and audio data generated based on the voice of the child / student from the user terminal 200 used by the child / student. The child / student ID is a name because the health observation management system 100 of the present embodiment targets educational institutions, and may also be a name such as a management target person ID. The child / student ID is an identifier assigned to each child / student belonging to the educational institution. In the user terminal 200, a voice based on the voice of the child / student using the user terminal 200 is acquired from a microphone built into the user terminal 200, and the voice is converted into digital audio data. The information reception unit 104 can receive the audio data from the user terminal 200. Hereinafter, the act of the child / student speaking to the user terminal 200 and transmitting the management target person information from the user terminal 200 to the health observation management system 100 is referred to as "emotion measurement".

[0014] The voice data transmission unit 105 can transmit the voice data received from the user terminal 200 to the analysis server 300 for analyzing the emotional information of the child or student from the voice data. The voice data transmitted to the analysis server 300 by the voice data transmission unit 105 is obtained by converting the voice data received from the user terminal 200 into a data format suitable for analysis by the analysis server 300. Although these voice data have different data formats, for the sake of convenience of explanation, they are all referred to as voice data. In this embodiment, the conversion into a data format suitable for analysis by the analysis server 300 is performed by the health observation management system 100. However, as long as the conversion of the data format is performed before the analysis of the emotional information by the analysis server 300, such as being performed by the user terminal 200 and receiving the voice data for which the data format has already been converted from the user terminal 200, it is acceptable.

[0015] In the analysis server 300, emotional information is generated based on the voice data. The generation of emotional information by the analysis server 300 may be any method that reads emotional information from the voice data. For example, the analysis server 300 extracts feature quantities from the characteristics of the voice itself, such as the voice speed, frequency, volume, voice intensity, and pitch range of the voice data, regardless of the voice content of the voice data, and generates emotional information based on the feature quantities.

[0016] The emotional information reception unit 106 can receive the emotional information generated based on the voice data transmitted to the analysis server 300 from the analysis server 300. The emotional information is composed of a plurality of items, and values are set for each item. In this embodiment, five items, namely item a (sad), item b (calm), item c (angry), item d (energetic), and item e (happy), are set. Note that the composition of the emotional information is an example, and the types and numbers of items can be changed as appropriate. Examples of the types of items include joy, gentle, and vitality. Also, the items do not necessarily need to be represented by detailed values, and may be represented by levels set in multiple stages.

[0017] The emotional information storage unit 107 can store the emotional information received from the analysis server 300 in association with the child / student ID included in the information of the person to be managed. The emotional information is stored in association with the date and time when the information receiving unit 104 receives the information of the person to be managed. Therefore, the health observation management system 100 can store the emotional information of the child / student at the date and time when the child / student of the educational institution measures their emotions using the user terminal 200. When the emotional information storage unit 107 receives a plurality of pieces of emotional information from the analysis server 300 for a specific child / student ID on the same date, a plurality of pieces of emotional information are stored corresponding to each date. In the educational institution, since emotion measurement is performed when the child / student arrives at school and leaves school, two pieces of emotional information with different time zones are stored in association with each child / student ID for a specific date. Note that in this embodiment, emotion measurement is performed when arriving at school and leaving school, but it is not limited to this. For example, it can be performed at home before arriving at school, by a child / student who has not yet started school at home, after school, after returning home, etc., and emotion measurement can be performed at any timing.

[0018] In addition, the emotional information storage unit 107 stores the association between a group ID for identifying a specific group from among a plurality of groups obtained by classifying a plurality of child / students belonging to the educational institution and the child / student ID. A group refers to a collective including a plurality of child / students belonging to the educational institution. Thereby, the health observation management system 100 can determine to which group a specific child / student belongs. In the educational institution, since each class of each grade corresponds to a group, a group ID is assigned to each class such as Class 1-1, Class 1-2, etc. Note that when the organization is a company, a group ID is assigned to each department or section.

[0019] The first transmission request receiving unit 108 can receive a transmission request for first display information for displaying the emotional information of a specific child or student together with the child or student ID from the administrator terminal 400 used by the staff member who is the administrator. The transmission request is transmitted by operating the administrator terminal 400. Therefore, the staff member can arbitrarily request the health observation management system 100 to provide first display information indicating the emotional information of each child or student. In the above description, it is described that the first transmission request is received together with the child or student ID, but it may be understood that the child or student ID is included in the first transmission request.

[0020] The first display information transmitting unit 109 can refer to the association between the child or student ID and the emotional information stored in the emotional information storage unit 107, and transmit first display information for displaying the emotional information stored in association with the child or student ID received together with the transmission request to the administrator terminal 400. The first display information is for displaying the emotional information of a specific child or student on the display of the administrator terminal 400. Therefore, a part or all of the emotional information stored in the emotional information storage unit 107 is extracted and displayed in the first display information.

[0021] FIG. 3 is a diagram showing an example of the first display information. The first display information 301 in FIG. 3 graphically displays the emotion information of a specific date stored in association with a specific child / student ID, and shows each item of the emotion information and their values in a radar chart. A part or all of the emotion information is displayed in the first display information 301. In the example of FIG. 3, among the emotion information stored in the emotion information storage unit 107, four items, namely item a (sad), item b (calm), item c (angry), and item e (happy), are displayed. The value of each item is displayed as a polygon. In the first display information, the emotion information of two specific dates is displayed simultaneously, and the value 302 at the time of the child / student's arrival at school and the value 303 at the time of leaving school are superimposed and displayed. Therefore, the value 302 and the value 303 are emotion information on the same day but in different time zones. That is, the first display information can simultaneously display a plurality of emotion information corresponding to each date. In the first display information of FIG. 3, the value 302 is arranged superimposed on the value 303, but the display format of the values is not limited, and for example, each value may be displayed transparently. Note that the first display information does not necessarily have to graphically display the emotion information, and may be text display or the like. Also, although the first display information simultaneously displays a plurality of emotion information corresponding to each date, it may display only a single emotion information.

[0022] FIG. 4 is a diagram showing an example of the first display information. The first display information 401 in FIG. 4 is a graphic display of the emotional information for one month stored in association with a specific child / student ID. That is, the first display information 401 displays the respective emotional information corresponding to each date within a predetermined period in parallel. Since the health observation management system 100 of the present embodiment targets educational institutions, only the emotional information on the day when a child / student attended school and had an emotion measurement is stored in the emotional information storage unit 107, and the emotional information corresponding to each date is extracted from the emotional information storage unit 107 and displayed. The emotional information for each date is the same as the first display information 301 in FIG. 3, and shows each item of the emotional information and their values in a radar chart. Also, for the emotional information for each date, the values at the time of school entry and the values at the time of school leaving are displayed for each item.

[0023] The second transmission request receiving unit 110 can receive, from the administrator terminal 400, a transmission request for second display information for displaying specific aggregation information together with the group ID. FIG. 5 is a diagram showing an example of the second display information 501, in which specific aggregation information of Class 1, Grade 1, which is a group of the educational institutions, is displayed. The specific aggregation information includes the total values of a plurality of items constituting the emotion information and a plurality of values of each item stored in association with the plurality of pupil / student IDs associated with the group ID. That is, the specific aggregation information is the sum of all the values of the items stored in association with each pupil / student ID identifying a plurality of pupils / students belonging to Class 1, Grade 1. In the example of FIG. 5, Item a, Item b, and Item c are displayed, and the values of each item are displayed as a stacked bar graph. In this example, Item d and Item e are not displayed, which means that the values of Item d and Item e in the emotion information stored in association with the pupil / student IDs of Class 1, Grade 1 are 0. Thus, the specific aggregation information visualizes the emotion information of a plurality of pupils / students belonging to a group as one entity. Note that the second display information of the present embodiment displays specific aggregation information obtained by aggregating emotion information on a predetermined date, but is not limited thereto, and may display specific aggregation information obtained by aggregating emotion information for a predetermined period such as one week. Also, the display format of the second display information is not limited to a stacked bar graph, and can be changed as appropriate in design.

[0024] Triggered by the reception of the transmission request by the second transmission request receiving unit 110, the second display information transmitting unit 111 can generate the specific aggregation information obtained by aggregating the emotion information of a specific group and transmit the second display information to the administrator terminal 400. The second display information transmitting unit 111 can specify a group based on the group ID received by the second transmission request receiving unit 110, and generate the specific aggregation information by referring to a plurality of emotion information related to the plurality of pupil / student IDs stored in association with the group ID stored in the emotion information storage unit.

[0025] The third transmission request receiving unit 112 can receive a transmission request for third display information for displaying group-by-group aggregation information from the administrator terminal 400. FIG. 6 is a diagram showing an example of the third display information 601, in which the specific aggregation information from Class 1, Grade 1 to Class 3, Grade 6, which are groups of the educational institution, is displayed. The group-by-group aggregation information is for displaying, for each of the plurality of groups managed by the organization, the specific aggregation information for each group including the total value of a plurality of values in each item stored in association with the plurality of item IDs and the plurality of child / student IDs associated with the group ID. Note that the specific aggregation information may be, for example, information obtained by aggregating sentiment information for a predetermined period or the like, similar to the specific aggregation information displayed in the second display information.

[0026] The third display information transmission unit 113 can generate group-by-group aggregation information by referring to the sentiment information of the plurality of child / student IDs stored in association with the group ID stored in the sentiment information storage unit, and transmit the third display information to the administrator terminal 400. Thereby, the staff of the educational institution can visually confirm the third display information in which the specific aggregation information of all groups within the educational institution is visualized, and can relatively evaluate each specific aggregation information.

[0027] The fourth transmission request receiving unit 114 can receive a transmission request for fourth display information for displaying organization-specific aggregated information. The organization-specific aggregated information includes the total values of a plurality of values of each item stored in association with the plurality of items and the plurality of pupil / student IDs. FIG. 7 shows an example of the fourth display information for displaying the organization-specific aggregated information. The fourth display information is obtained by aggregating the emotion information of all pupils / students belonging to the educational institution for each predetermined date, and is displayed for one week from September 1st to September 7th. Regarding September 6th and September 7th, since the pupils / students did not attend school and emotion measurement was not performed, there is no data. In the organization-specific aggregated information, each item of the emotion information is displayed, and the total value of the value of each item is displayed. The organization-specific aggregated information aggregates and displays the emotion information for each predetermined date from September 1st to September 7th, but it may also aggregate the emotion information for a predetermined period such as one week. Note that the fourth display information displays the organization-specific aggregated information in a stacked bar graph, but the display format of the organization-specific aggregated information can be changed as appropriate.

[0028] The fourth display information transmitting unit 115 generates the fourth display information by referring to the association between the pupil / student ID and the emotion information stored in the emotion information storage unit, triggered by the reception of the transmission request by the fourth transmission request receiving unit 114, and can transmit the fourth display information to the administrator terminal 400. Thereby, the staff can visually grasp the aggregated value of the emotion information across the entire educational institution.

[0029] Note that the first display information, the second display information, the third display information, and the fourth display information may be in any format as long as the emotion information can be displayed on the administrator terminal 400, such as an HTML format for displaying a web page in a web browser or an arbitrary data format for displaying a UI in an app or the like.

[0030] FIG. 8 is a diagram showing the data processing flow in the health observation management system 100. First, the information receiving unit 104 receives the child / student ID and voice data from the user terminal 200 (S201). Next, the voice data transmitting unit 105 transmits the voice data received in S201 to the analysis server 300 (S202). The emotion information receiving unit 106 can receive the emotion information from the analysis server 300 after the emotion information is generated from the voice data by the analysis server 300 (S203). The emotion information received by the emotion information receiving unit 106 is stored by the emotion information storage unit 107 in association with the child / student ID included in the management target person information (S204). In S205, depending on the type of transmission request from the administrator terminal 400, either the first transmission request receiving unit 108, the second transmission request receiving unit 110, the third transmission request receiving unit 112, or the fourth transmission request receiving unit 114 receives the transmission request. After receiving the transmission request, one of the first display information transmitting unit 109, the second display information transmitting unit 111, the third display information transmitting unit 113, or the fourth display information transmitting unit 115 transmits the display information corresponding to the type of the transmission request (S206). Thereby, the staff can optionally obtain the display information in which the emotion information of the child / student is displayed.

[0031] According to the health observation management system 100 of the present invention configured as described above, by measuring the emotion of the person to be managed at an arbitrary timing, emotion information of the person to be managed is generated based on the voice data received from the user terminal 200, and the emotion information can be stored in the emotion information storage unit 107. The administrator can issue a transmission request for first display information for displaying the emotion information of a specific person to be managed to the health observation management system 100 by operating the administrator terminal 400. The health observation management system 100 can transmit first display information composed of a plurality of items in response to the transmission request. Thereby, the administrator can obtain the first display information displaying the subdivided emotion information of a specific person to be managed, and can grasp the emotion state of the person to be managed. When the emotion information is composed of a plurality of items and the values of each item, the administrator can grasp the emotion state of the person to be managed in more detail.

[0032] In addition, after receiving a transmission request for second display information from the administrator terminal 400, the health observation management system 100 can transmit the second display information to the administrator terminal 400. Since specific aggregation information is displayed in the second display information, the administrator can grasp the aggregation of the emotion information within the group. Thereby, the administrator can discover troubles within the group at an early stage. Further, after receiving a transmission request for third display information from the administrator terminal 400, the health observation management system 100 can transmit the third display information to the administrator terminal 400. Since a list of specific aggregation information of a plurality of groups within the organization is displayed in the third display information, the administrator can relatively evaluate the emotion states of a plurality of persons to be managed in units of groups.

[0033] Furthermore, after receiving a transmission request for the fourth display information from the administrator terminal 400, the health observation management system 100 can transmit the fourth display information to the administrator terminal 400. Since the organization-by-organization aggregation information is displayed in the fourth display information, the administrator can grasp the mental states of the management targets across the entire organization. Thereby, the health observation management system 100 can contribute to the early detection of troubles and the like within the organization.

[0034] FIG. 9 is a diagram showing the health observation management system 100 according to the second embodiment to which the present invention is applied. The health observation management system 100 can communicate with a user terminal 200 used by the management target and an administrator terminal 400 used by the administrator via a computer network such as the Internet. The health observation management system 100 is different from the health observation management system 100 of the first embodiment in that communication with the analysis server 300 is not required. FIG. 10 is a diagram showing the configuration of the health observation management system 100 according to the second embodiment. The health observation management system 100 is different in that it has an emotion analysis unit 116 and does not have an emotion information reception unit 106 which is part of the configuration of the first embodiment. However, since the configurations other than these differences are the same as those of the health observation management system 100 of the first embodiment, detailed descriptions thereof are omitted.

[0035] The emotion analysis unit 116 can generate the emotion information of the management target person from the voice data included in the management target person information due to the reception of the management target person information by the information reception unit 104. After changing the voice data into a data format suitable for the analysis of the emotion information, the emotion analysis unit 116 generates emotion information based on the voice data. The generation of the emotion information by the emotion analysis unit 116 may be any method that reads the emotion information from the voice data. For example, the emotion analysis unit 116 extracts feature quantities from the voice speed, frequency, volume, voice intensity, pitch range, etc. of the voice data regardless of the voice content of the voice data, and generates emotion information based on the feature quantities. After the emotion information is generated by the emotion analysis unit 116, the emotion information storage unit 107 stores the emotion information in association with the management target person ID.

[0036] FIG. 11 is a diagram showing the data processing flow of the health observation management system 100 according to the second embodiment. First, the information reception unit 104 receives the management target person ID and voice data from the user terminal 200 (S801). Next, the emotion analysis unit 116 generates the emotion information of the management target person based on the voice data received in S801 (S802). After the emotion information is generated from the voice data by the emotion analysis unit 116, the emotion information storage unit 107 can store the emotion information in association with the management target person ID (S803). In S804, depending on the type of the transmission request from the administrator terminal 400, any one of the first transmission request reception unit 108, the second transmission request reception unit 110, the third transmission request reception unit 112, or the fourth transmission request reception unit 114 receives the transmission request. After receiving the transmission request, any one of the first display information transmission unit 109, the second display information transmission unit 111, the third display information transmission unit 113, or the fourth display information transmission unit 115 transmits the display information corresponding to the type of the transmission request (S805). Thereby, the administrator can acquire the display information in which the emotion information of the management target person is displayed.

[0037] The health observation management system 100 is different from the health observation management system of the first embodiment in that the entity that generates emotion information from voice data is different, and it can achieve the same effects as the health observation management system 100 of the first embodiment.

Explanation of Signs

[0038] 100…Health observation management system, 104…Information receiving unit, 105…Voice data transmission unit, 106…Emotion information receiving unit, 107…Emotion information storage unit, 108…First transmission request receiving unit, 109…First display information transmission unit, 110…Second transmission request receiving unit, 111…Second display information transmission unit, 112…Third transmission request receiving unit, 113…Third display information transmission unit, 114…Fourth transmission request receiving unit, 115…Fourth display information transmission unit, 116…Emotion analysis unit, 200…User terminal, 300…Analysis server, 301…First display information, 400…Administrator terminal, 401…First display information, 501…Second display information, 601…Third display information, 701…Fourth display information

Claims

1. A health observation management system for an administrator to manage a plurality of management targets in an organization to which the plurality of management targets belong, and to grasp the emotional states of the management targets, wherein the health observation management system an information receiving unit that receives, from a user terminal of the management target, management target information including a management target ID for identifying a specific management target from among the plurality of management targets belonging to the organization and voice data generated based on the voice of the management target; a voice data transmitting unit that transmits the voice data received from the user terminal to an analysis server for generating emotional information of the management target from the voice data; an emotional information receiving unit that receives the emotional information generated based on the voice data transmitted to the analysis server from the analysis server; an emotional information storage unit that stores the emotional information received from the analysis server in association with the management target ID included in the management target information in association with the date on which the management target information was received by the information receiving unit; a first transmission request receiving unit that receives, from an administrator terminal of the administrator, a transmission request for first display information for displaying the emotional information of a specific management target together with the management target ID; a first display information transmitting unit that refers to the association between the management target ID and the emotional information stored in the emotional information storage unit and transmits the first display information for displaying the emotional information stored in association with the management target ID received together with the transmission request to the administrator terminal; characterized by a health observation management system, wherein the emotional information is composed of a plurality of items.

2. The health observation management system according to claim 1, wherein the first display information displays each emotional information corresponding to each date in a predetermined period in parallel.

3. The health observation management system according to claim 1, wherein a value is set for each item of the emotional information.

4. The health observation management system according to claim 3, wherein the first display information graphically displays the emotional information.

5. In the emotional information storage unit, a plurality of emotional information corresponding to a specific management target ID and each date are stored in association with each other, The health observation management system according to any one of claims 1 to 4, wherein the first display information simultaneously displays a plurality of emotional information corresponding to each date.

6. The emotional information storage unit stores the association between the subject ID to be managed and the group ID of the group to which the plurality of subjects to be managed belong. The health observation management system A second transmission request receiving unit that receives, from the administrator terminal together with the group ID, a transmission request for second display information for displaying specific aggregation information for each group including the total value of a plurality of values of each item stored in association with the plurality of items and the plurality of subject IDs associated with the group ID. A second display information transmitting unit that, upon receipt of the transmission request by the second transmission request receiving unit, generates the specific aggregation information by referring to the emotional information of the plurality of subject IDs stored in association with the group ID stored in the emotional information storage unit based on the group ID received by the second transmission request receiving unit, and transmits the second display information to the administrator terminal. The health observation management system according to claim 3, further comprising the above.

7. The emotional information storage unit stores the association between the subject ID to be managed and the group ID of the group to which the plurality of subjects to be managed belong. The health observation management system A third transmission request receiving unit that receives, from the administrator terminal, a transmission request for third display information for displaying group-by-group aggregation information that displays, for each of the plurality of groups managed by the organization, specific aggregation information for each group including the total value of a plurality of values of each item stored in association with the plurality of items and the plurality of subject IDs associated with the group ID. A third display information transmitting unit that generates group-by-group aggregation information by referring to the emotional information of the plurality of subject IDs stored in association with the group ID stored in the emotional information storage unit, and transmits the third display information to the administrator terminal. The health observation management system according to claim 3, further comprising the above.

8. A fourth transmission request receiving unit that receives a transmission request for fourth display information for displaying organization-by-organization aggregation information including the total value of a plurality of values of each item stored in association with the plurality of items and the plurality of subject IDs. A fourth display information transmitting unit that, upon receipt of the transmission request by the fourth transmission request receiving unit, generates the fourth display information by referring to the association between the subject ID stored in the emotional information storage unit and the emotional information, and transmits the fourth display information to the administrator terminal. The health observation management system according to claim 3, further comprising

9. The health observation management system according to claim 8, wherein the fourth display information simultaneously displays a plurality of the aggregated information by organization within a predetermined period.

10. A health observation management system for an administrator who manages a plurality of management targets in an organization to grasp the emotional state of the management targets, The health observation management system includes an information receiving unit that receives, from the user terminal of the management target, management target information including a management target ID for identifying a specific management target from among a plurality of management targets belonging to the organization and voice data generated based on the utterance of the management target; an emotion analysis unit that generates emotion information of the management target from the voice data included in the management target information due to the reception of the management target information by the information receiving unit; an emotion information storage unit that stores the emotion information generated by the analysis unit in association with the management target ID included in the management target information in association with the date on which the information receiving unit received the management target information; a transmission request receiving unit that receives, from the administrator terminal of the administrator, a transmission request for display information for displaying the emotion information together with the management target ID; a display information transmission unit that refers to the association between the management target ID and the emotion information stored in the emotion information storage unit, and transmits the display information for displaying the emotion information stored in association with the management target ID received together with the transmission request to the administrator terminal; A health observation management system, characterized by comprising

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