Automatic cash transaction device, information processing program, and information processing method

Abstract

To solve the problem of an automatic cash transaction device (ATM) having a mechanism for acquiring and collecting maintenance information from an apparatus mounted to the ATM, that such maintenance information is stored in the internal storage area of the apparatus mounted to the ATM, but when a control program of the apparatus mounted to the ATM is inaccessible due to a fault or the like, or when the control program is executing other processes, it may not always be possible to acquire and collect the maintenance information.SOLUTION: The ATM includes a control unit that reads an RFID tag pasted to a plurality of apparatuses mounted to the ATM in response to a request from an information processing device, acquires maintenance information on the apparatuses from the RFID tag, and executes processing for transmitting the maintenance information to the information processing device.SELECTED DRAWING: Figure 4

Description

Technical Field

[0001] The present invention relates to an automated teller machine, an information processing program, and an information processing method.

Background Art

[0002] An automated teller machine (ATM) has a mechanism for acquiring and collecting maintenance information from the devices installed in the ATM. The acquired and collected maintenance information is used, for example, to determine the necessity of maintenance or transmitted to a remote terminal for accumulation.

[0003] Such maintenance information is stored in a storage area within the devices installed in the ATM. To acquire the maintenance information, it is necessary to physically connect to the installed devices with a communication cable or the like and acquire the maintenance information via the control program (such as firmware) of the installed devices.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Patent Document 2

Patent Document 3

Summary of the Invention

Problems to be Solved by the Invention

[0005] However, there are cases where maintenance information cannot be acquired or collected, such as when the control program of the devices installed in the ATM cannot be accessed due to a failure or the like, or when the control program is executing other processes.

[0006] On one side, an object is to provide an automated teller machine, an information processing program, and an information processing method that can more reliably acquire and collect maintenance information of mounted devices.

Means for Solving the Problem

[0007] In one aspect, an automated teller machine has a control unit that, in response to a request from an information processing device, reads RFID (Radio Frequency IDentification) tags attached to a plurality of devices mounted on the automated teller machine, acquires maintenance information of the devices from the RFID tags, and executes a process of transmitting the maintenance information to the information processing device.

[0008] Also, in another aspect, an information processing program causes the automated teller machine to, in response to a request from an information processing device, read RFID (Radio Frequency IDentification) tags attached to a plurality of devices mounted on the automated teller machine, acquire maintenance information of the devices from the RFID tags, and execute a process of transmitting the maintenance information to the information processing device.

[0009] Also, in yet another aspect, an information processing method executed by the automated teller machine includes a process of, in response to a request from an information processing device, reading RFID (Radio Frequency IDentification) tags attached to a plurality of devices mounted on the automated teller machine, acquiring maintenance information of the devices from the RFID tags, and transmitting the maintenance information to the information processing device.

Advantages of the Invention

[0010] On one side, it is possible to more reliably acquire and collect maintenance information of mounted devices of an ATM.

Brief Description of the Drawings

[0011]

Figure 1

Figure 2

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Figure 10

[0012] Hereinafter, examples of the cash dispenser, the information processing program, and the information processing method according to the present embodiment will be described in detail with reference to the drawings. Note that the present embodiment is not limited to these examples. Also, the respective examples can be appropriately combined within a non - contradictory range.

[0013] [Overall Configuration of Information Processing System 1] First, an information processing system for implementing the present embodiment will be described. FIG. 1 is a diagram showing a configuration example of the information processing system 1 according to the present embodiment. As shown in FIG. 1, the information processing system 1 is a system in which an information processing apparatus 10 and ATMs 100 - 1 to 100 - n (n is an arbitrary natural number; hereinafter, collectively referred to as "ATM 100") are communicably connected to each other via a network 50.

[0014] The network 50 can adopt various communication networks such as the Internet, regardless of whether it is wired or wireless. Also, the network 50 is not a single network, and for example, an intranet and the Internet may be configured via network devices such as gateways and other devices.

[0015] The information processing device 10 is an information processing device such as a server computer managed by, for example, a financial institution that manages the ATM 100. The information processing device 10, for example, responds to requests from the ATM 100, executes various transactions such as transfers, and transmits information such as the execution results of the transactions to the ATM 100. Also, the information processing device 10, for example, requests the ATM 100 to obtain maintenance information of devices (hereinafter sometimes referred to as "mounted devices") mounted on the ATM 100, and receives the maintenance information transmitted from the ATM 100. Further, the information processing device 10, for example, transmits updated maintenance information of the mounted devices to the ATM 100 and requests an update of the maintenance information of the mounted devices.

[0016] In FIG. 1, the information processing device 10 is shown as a single computer, but it may also be a distributed computing system composed of multiple computers. Also, the information processing device 10 may be a cloud computer device managed by a service provider that provides cloud computing services.

[0017] The ATM 100 is, for example, a cash automated transaction device installed at an ATM corner of each branch of a financial institution. The ATM 100, for example, reads RFID tags attached to a plurality of devices mounted on the ATM 100 in response to a request from the information processing device 10. Then, the ATM 100, for example, obtains the maintenance information of the devices from the RFID tags and transmits the maintenance information to the information processing device 10.

[0018] Here, the problems of obtaining maintenance information of the devices installed in the ATM100 will be described. FIG. 2 is a diagram showing an example of obtaining maintenance information. As shown in FIG. 2, for example, the ATM100 and the devices 200-1 to 200-3 installed in the ATM100 (hereinafter sometimes collectively referred to as the "installed devices 200") are communicably connected by a communication cable or the like.

[0019] Also, the information processing device 10 is, for example, a remote computer located at a place separate from the ATM100, and a request for obtaining maintenance information of the installed device 200 is transmitted to the ATM100 from the information processing device 10 at a predetermined timing. Note that the predetermined timing may be, for example, a fixed time by batch processing, or an arbitrary timing by program execution by an administrator or the like.

[0020] Then, the ATM100, for example, in response to a request for obtaining maintenance information from the information processing device 10, executes each control program of the installed device 200, obtains each maintenance information stored in the storage area of the installed device 200, and transmits it to the information processing device 10. In this way, the information processing device 10 collects the maintenance information of each installed device 200 from each of the ATM100s.

[0021] However, there are problems with obtaining maintenance information via the control program of the installed device 200. FIG. 3 is a diagram for explaining an example of the problems of obtaining maintenance information. FIG. 3 shows an example where the installed device 200-1 is not powered on due to a failure or the like, and the ATM100 cannot access the control program of the installed device 200-1. In this case, the maintenance information of the installed device 200-1 cannot be obtained. Also, in the installed device 200-2, the control program is executing other processes, and this is an example where obtaining maintenance information is not permitted. In this case too, it is considered that the maintenance information of the installed device 200-2 cannot be obtained, or that the maintenance information can be obtained after a delay or by retrying the process, but program modification is required.

[0022] Therefore, in the present embodiment, for example, the ATM 100 acquires maintenance information without going through the control program of the mounted device 200. FIG. 4 is a diagram showing an example of acquiring maintenance information according to the first embodiment. In the first embodiment of FIG. 4, the ATM 100 acquires maintenance information, for example, by reading the RFID tags 260-1 to 260-3 attached to each of the mounted devices 200-1 to 200-3 by a reader / writer 150 communicably connected to the ATM 100. Note that the RFID tags 260-1 to 260-3 may be collectively referred to as "RFID tag 260" hereinafter.

[0023] Maintenance information such as the model number, the version number of the installed software, and the installation time of each of the mounted devices 200 is recorded in each of the RFID tags 260. In this way, in the present embodiment, for example, even when the control program of the mounted device 200 cannot be accessed or when the control program is executing other processes, the ATM 100 can acquire maintenance information. As shown in FIG. 4, reader / writers 250-1 to 250-3 can also be communicably connected to each of the mounted devices 200 to read and write the maintenance information in the RFID tag 260.

[0024] In the first embodiment of the present embodiment, as shown in FIG. 4, maintenance information is stored both in the RFID tag 260 and in the storage area of the mounted device 200, and dual management of the maintenance information is required. Therefore, the maintenance information may not be stored in the storage area of the mounted device 200 and may be stored only in the RFID tag 260.

[0025] FIG. 5 is a diagram showing an example of acquiring maintenance information according to the second embodiment. As shown in FIG. 5, in the second embodiment of the present embodiment, for example, the maintenance information is not stored in the storage area of the mounted device 200 and is stored and managed only in the RFID tag 260. As shown in FIG. 5, the maintenance information of each of the mounted devices 200 may be stored in the storage areas of the information processing apparatus 10 and the ATM 100.

[0026] [Functional Configuration of ATM 100] Next, the functional configuration of the ATM 100, which is the execution entity of the present embodiment, will be described. FIG. 6 is a diagram showing a configuration example of the ATM 100 according to the present embodiment. As shown in FIG. 6, the ATM 100 includes a communication unit 120, a storage unit 130, and a control unit 140.

[0027] The communication unit 120 is a processing unit that controls communication with other devices such as the information processing device 10, and is, for example, a communication interface such as a network interface card.

[0028] The storage unit 130 has a function of storing various data and programs executed by the control unit 140, and is realized by, for example, a storage device such as a memory or a hard disk. The storage unit 130 stores the mounted device information 131, maintenance information 132, update information 133, and the like.

[0029] The mounted device information 131 stores, for example, information about the mounted device 200 of the ATM 100. The information about the mounted device 200 is, for example, the identifier of the mounted device 200, the presence or absence of the RFID tag 260 for the mounted device 200, and the like.

[0030] The maintenance information 132 stores, for example, the maintenance information of the mounted device 200 acquired from the mounted device 200. The maintenance information is, for example, the model number of the mounted device 200, the installed software version number, and the installation time. Note that, for example, in the ATM 100, it is not necessary to manage the maintenance information of the mounted device 200, and the maintenance information 132 may be merely a temporary storage area when passing the maintenance information acquired from the mounted device 200 to the information processing device 10.

[0031] The update information 133 stores, for example, the update information of the maintenance information of the mounted device 200 received from the information processing device 10. The maintenance information of the mounted device 200 can be updated by the ATM 100 via the reader / writer 150 in response to an update request from the information processing device 10, and the update information 133 stores the update information of the maintenance information used at that time.

[0032] Note that the above information stored in the storage unit 130 is merely an example, and the storage unit 130 can store various information other than the above information.

[0033] The control unit 140 is a processing unit that controls the entire ATM 100, and is, for example, a processor or the like. The control unit 140 includes a receiving unit 141, a reading unit 142, an acquisition unit 143, a transmitting unit 144, and an updating unit 145. Note that each processing unit is an example of an electronic circuit included in the processor or an example of a process executed by the processor.

[0034] The receiving unit 141 receives, for example, a request for acquisition of maintenance information of the mounted device 200 of the ATM 100 from the information processing device 10. Note that the request for acquisition of the maintenance information does not have to be for all of the mounted devices 200 of the ATM 100, and may be a request for acquisition of maintenance information for some of the mounted devices 200.

[0035] In addition, the receiving unit 141 receives, for example, a request for updating the maintenance information stored in the RFID tag 260 of the mounted device 200 from the information processing device 10. The update request may include, for example, update information of the maintenance information of the mounted device 200, and the update information may be stored in the update information 133.

[0036] Also, the receiving unit 141 receives, for example, a request to update the second maintenance information of the mounted device 200 stored in the mounted device 200 from the information processing device 10. The update request may include, for example, second update information of the second maintenance information of the mounted device 200, and the second update information may be stored in the update information 133. Note that the second maintenance information is, for example, maintenance information stored in the mounted device 200, and is referred to as "second maintenance information" in order to distinguish it from the maintenance information stored in the RFID tag 260. The content of the second maintenance information may be the same as the maintenance information stored in the RFID tag 260, or may be completely or partially different. Also, the second update information is also referred to as "second update information" in order to distinguish it from the update information of the maintenance information stored in the RFID tag 260, and its content may be the same as the update information of the maintenance information stored in the RFID tag 260, or may be completely or partially different.

[0037] The reading unit 142 reads, for example, the RFID tags 260 attached to a plurality of mounted devices 200 mounted on the ATM 100 in response to a request to acquire maintenance information received by the receiving unit 141. The reading of the RFID tag 260 may be performed, for example, via a reader / writer 150 communicably connected to the ATM 100.

[0038] The acquisition unit 143 acquires, for example, the maintenance information of the mounted device 200 from the RFID tag 260 read by the reading unit 142. The acquired maintenance information may be stored, for example, in the maintenance information 132.

[0039] Also, the acquisition unit 143 acquires, for example, the second maintenance information of the mounted device 200 stored in the mounted device 200 in response to a request to acquire the second maintenance information received by the receiving unit 141. The acquisition of the second maintenance information may be performed, for example, via the control program of the mounted device 200.

[0040] Note that, for example, when access to the on-vehicle device 200 is not possible due to a failure or the like, or when the on-vehicle device 200 is executing a predetermined process, control may be performed to acquire maintenance information from the RFID tag 260 attached to the on-vehicle device 200. On the other hand, for example, when access to the on-vehicle device 200 is possible and the on-vehicle device 200 is not executing a predetermined process, control may be performed to acquire second maintenance information stored in the on-vehicle device 200 from the on-vehicle device 200.

[0041] The transmission unit 144 transmits, for example, the maintenance information of the on-vehicle device 200 acquired from the RFID tag 260 by the acquisition unit 143 to the information processing device 10.

[0042] Also, the transmission unit 144 transmits, for example, the second maintenance information of the on-vehicle device 200 acquired from the on-vehicle device 200 by the acquisition unit 143 to the information processing device 10.

[0043] The update unit 145 updates, for example, the maintenance information of the on-vehicle device 200 stored in the RFID tag 260 based on the update information of the maintenance information of the on-vehicle device 200 received by the reception unit 141.

[0044] Also, the update unit 145 updates, for example, the second maintenance information stored in the on-vehicle device 200 based on the second update information of the second maintenance information of the on-vehicle device 200 received by the reception unit 141.

[0045] Also, the update unit 145 updates the maintenance information stored in the RFID tag 260 or the second maintenance information stored in the on-vehicle device 200 so as to synchronize the maintenance information stored in the RFID tag 260 with the second maintenance information stored in the on-vehicle device 200.

[0046] FIG. 7 is a diagram showing an example of maintenance information update according to the present embodiment. As shown in FIG. 7, the maintenance information stored in the RFID tag 260 is updated, for example, by the ATM 100 via the reader / writer 150. Also, as shown in FIG. 7, the mounted device 200 may update the maintenance information stored in the RFID tag 260 via the reader / writer 250. Therefore, when updating the maintenance information, the ATM 100 may first read the maintenance information stored in the RFID tag 260 and check the update status so as not to overwrite the maintenance information updated by the mounted device 200, for example.

[0047] [Flow of processing] Next, the flow of the maintenance information acquisition process executed with the ATM 100 as the execution subject will be described. FIG. 8 is a flowchart showing an example of the flow of the maintenance information acquisition process according to the present embodiment.

[0048] First, as shown in FIG. 8, when the ATM 100 does not receive a request for acquisition of maintenance information of the mounted device 200 of the ATM 100 from the information processing apparatus 10 (step S101: No), the ATM 100 waits for the request.

[0049] On the other hand, when a request for acquisition of maintenance information of the mounted device 200 is received from the information processing apparatus 10 (step S101: Yes), the ATM 100 reads, for example, the RFID tag 260 attached to the mounted device 200 (step S102).

[0050] Next, the ATM 100 acquires, for example, the maintenance information of the mounted device 200 from the RFID tag 260 read in step S102 (step S103).

[0051] Next, the ATM 100 transmits, for example, the maintenance information of the mounted device 200 acquired from the RFID tag 260 in step S103 to the information processing apparatus 10 (step S104). After the execution of step S104, the maintenance information acquisition process shown in FIG. 8 ends.

[0052] Next, a process flow of obtaining maintenance information, which is a different example from FIG. 8, will be described. FIG. 9 is a flowchart showing a different example of the process flow of obtaining maintenance information according to the present embodiment.

[0053] First, as shown in FIG. 9, when the ATM 100 does not receive a request for obtaining maintenance information of the mounted device 200 of the ATM 100 from the information processing apparatus 10 (step S201: No), the ATM 100 waits for the request.

[0054] On the other hand, when a request for obtaining maintenance information of the mounted device 200 is received from the information processing apparatus 10 (step S201: Yes), the ATM 100 determines, for example, whether it is possible to obtain the maintenance information stored in the storage area of the mounted device 200 (step S202). This determination may be, for example, a determination as to whether the control program of the mounted device 200 can be accessed, the control program is not executing a predetermined process, and the maintenance information stored in the storage area of the mounted device 200 can be obtained via the control program.

[0055] When it is determined that it is possible to obtain the maintenance information stored in the storage area of the mounted device 200 (step S202: Yes), the ATM 100 obtains, for example, the maintenance information stored in the storage area of the mounted device 200 (step S203). After executing step S203, the process proceeds to step S206.

[0056] On the other hand, when it is determined that the maintenance information stored in the storage area of the mounted device 200 cannot be obtained (step S202: No), the ATM 100 reads, for example, the RFID tag 260 attached to the mounted device 200 (step S204).

[0057] Next, the ATM 100 obtains, for example, the maintenance information of the mounted device 200 from the RFID tag 260 read in step S204 (step S205).

[0058] Next, the ATM 100 transmits the maintenance information of the mounted device 200, which is obtained from, for example, the mounted device 200 or the RFID tag 260, to the information processing apparatus 10 (step S206). After the execution of step S206, the maintenance information acquisition process shown in FIG. 9 ends.

[0059] [Effect] In response to a request from the information processing apparatus 10, the ATM 100 reads the RFID tags 260 attached to a plurality of mounted devices 200 mounted on the ATM 100, acquires the maintenance information of the mounted devices 200 from the RFID tags 260, and transmits the maintenance information to the information processing apparatus 10.

[0060] In this way, even when the mounted device 200 cannot be accessed due to a failure or the like, or when the mounted device 200 is executing other processes, the ATM 100 can acquire the maintenance information from the RFID tag 260, so that the maintenance information of the mounted device 200 can be acquired and collected more reliably.

[0061] Further, in response to a request from the information processing apparatus 10, the ATM 100 acquires the second maintenance information of the mounted device 200 stored in the mounted device 200 and transmits the second maintenance information to the information processing apparatus 10.

[0062] In this way, since the ATM 100 acquires the maintenance information from the mounted device 200 when the maintenance information can be acquired, the maintenance information of the mounted device 200 can be acquired and collected more reliably.

[0063] Also, when the ATM 100 cannot access the mounted device 200 or when the mounted device 200 is executing a predetermined process, the ATM 100 acquires the maintenance information from the RFID tag 260, and when the ATM 100 can access the mounted device 200 and the mounted device 200 is not executing a predetermined process, the ATM 100 controls to acquire the second maintenance information from the mounted device 200.

[0064] In this way, when the ATM 100 can obtain maintenance information from the mounted device 200, it obtains it from the mounted device 200, and when it cannot obtain it from the mounted device 200, it obtains it from the RFID tag 260. Therefore, the maintenance information of the mounted device 200 can be obtained and collected more reliably.

[0065] Also, the ATM 100 receives update information of the maintenance information from the information processing device 10, and updates the maintenance information stored in the RFID tag 260 based on the update information.

[0066] In this way, since the ATM 100 manages and maintains the maintenance information stored in the RFID tag 260, it can obtain and collect more accurate maintenance information of the mounted device 200.

[0067] Also, the ATM 100 receives second update information of the second maintenance information from the information processing device 10, and updates the second maintenance information stored in the mounted device 200 based on the second update information.

[0068] In this way, since the ATM 100 manages and maintains the maintenance information stored in the mounted device 200, it can obtain and collect more accurate maintenance information of the mounted device 200.

[0069] Also, the ATM 100 updates the maintenance information stored in the RFID tag 260, or the second maintenance information stored in the mounted device 200 so as to synchronize the maintenance information and the second maintenance information.

[0070] In this way, since the ATM 100 manages and maintains the maintenance information stored in the RFID tag 260 and the mounted device 200, it can obtain and collect more accurate maintenance information of the mounted device 200.

[0071] [System] The processing procedures, control procedures, specific names, and information including various data and parameters shown in the above documents and drawings may be arbitrarily changed unless otherwise specified. Also, the specific examples, distributions, numerical values, etc. described in the embodiments are merely examples and may be arbitrarily changed.

[0072] In addition, the specific forms of distribution and integration of the components of each device are not limited to those shown in the drawings. That is, all or part of the components may be functionally or physically distributed and integrated in any unit according to various loads, usage situations, etc. Furthermore, each processing function of each device may be realized in whole or in any part thereof by a CPU (Central Processing Unit) and a program analyzed and executed by the CPU, or may be realized as hardware by wired logic.

[0073] [Hardware] FIG. 10 is a diagram for explaining an example of the hardware configuration of the ATM 100. As shown in FIG. 10, the ATM 100 includes a communication interface 100a, a storage device 100b, a memory 100c, a processor 100d, and a display 100e. Also, each part shown in FIG. 10 is interconnected by a bus or the like.

[0074] The communication interface 100a is, for example, a network interface card or the like, and communicates with other information processing devices such as the information processing device 10. The storage device 100b stores, for example, programs and data for operating each function provided in the ATM 100.

[0075] The processor 100d is, for example, a hardware circuit that operates a process for executing each function by reading out various programs for executing the processing of each function provided in the ATM 100 from the storage device 100b or the like and expanding them in the memory 100c. That is, this process executes the same functions as each processing unit of the ATM 100.

[0076] In this way, the ATM 100 operates as an information processing device that executes operation control processing by reading and executing various programs for executing the processing of each function of the ATM 100. Further, the ATM 100 can also realize each function provided in the ATM 100 by, for example, reading a program from a recording medium by a medium reading device and executing the read program. Note that the program for realizing each function is not limited to being executed by the ATM 100. For example, the present embodiment may be similarly applied when another computer executes a program, or when the ATM 100 and another computer cooperate to execute a program.

[0077] Further, various programs for executing the processing of each function of the ATM 100 can be distributed via a network such as the Internet, for example. Also, this program can be recorded on a computer-readable recording medium such as a hard disk, FD, CD-ROM, MO, DVD (registered trademark), etc., and can be executed by being read from the recording medium by a computer.

[0078] The display 100e displays various visual information based on the control by the processor 100d, for example. The display 100e may be a liquid crystal display (LCD), an OLED (Organic Light Emitting Diode), a so-called organic EL (Electro Luminescence) display, or the like. Further, the display 100e may be a touch panel type display, and detects various input operations by the user, such as a touch input operation for a program executed by the processor 100d. Also, in addition to the touch input operation, various input operations may include inputs via an input unit such as a button or a proximity sensor, for example.

Explanation of Signs

[0079] 1 Information processing system 50 Network 100 ATM 100a Communication interface 100b Memory device 100c Memory 100d Processor 100e Display 120 Communication section 130 Memory section 131 Onboard device information 132 Maintenance information 133 Update information 140 Control section 141 Receiver 142 Reading section 143 Acquisition section 144 Transmitter 145 Update section 150 Reader / writer 200 Onboard device 250 Reader / writer 260 RFID tag

Claims

1. An automated teller machine, in response to a request from an information processing device, reads RFID (Radio Frequency IDentification) tags attached to a plurality of devices mounted on the automated teller machine, obtains maintenance information of the device from the RFID tag, and transmits the maintenance information to the information processing device An automated teller machine characterized by having a control unit that executes the process.

2. The control unit, in response to a request from the information processing device, obtains second maintenance information of the device stored in the device, and transmits the second maintenance information to the information processing device The automated teller machine according to claim 1, characterized in that it executes the process.

3. The control unit, when the device cannot be accessed or when the device is executing a predetermined process, obtains the maintenance information from the RFID tag, when the device can be accessed and the device is not executing the predetermined process, controls to obtain the second maintenance information from the device The automated teller machine according to claim 2, characterized in that it does so.

4. The control unit, receives update information of the maintenance information from the information processing device, and updates the maintenance information stored in the RFID tag based on the update information The automated teller machine according to claim 2, characterized in that it executes the process.

5. The control unit, receives second update information of the second maintenance information from the information processing device, and updates the second maintenance information stored in the device based on the second update information The automated teller machine according to claim 4, characterized in that it executes the process.

6. The control unit updates the maintenance information stored in the RFID tag or the second maintenance information stored in the device so as to synchronize the maintenance information and the second maintenance information The automated teller machine according to claim 5, characterized in that it does so.

7. In an automated teller machine, in response to a request from an information processing device, reads RFID (Radio Frequency IDentification) tags attached to a plurality of devices mounted on the automated teller machine, obtains maintenance information of the device from the RFID tag, and transmits the maintenance information to the information processing device An information processing program characterized by causing the process to be executed.

8. An automated teller machine, In response to a request from an information processing apparatus, read RFID (Radio Frequency IDentification) tags attached to a plurality of devices mounted on the cash dispenser, acquire maintenance information of the devices from the RFID tags, and transmit the maintenance information to the information processing apparatus An information processing method characterized by executing the process.

Images