Online medical care assistance device

Abstract

To provide an online medical care assistance device that contributes to the spread of online medical care.SOLUTION: The online medical care assistance device includes: initial information acquisition means for acquiring a combination of input identification information for identifying initial input information that includes one or more of consultation content information, user feature information, inspection result information and vital sign information, and input content information that represents the content of the item identified by the input identification information; temporary medical examination storage means for storing the combination of input identification information and input content information in association with temporary medical examination information; temporary medical examination information extraction means for extracting, from the temporary medical examination information storage means, temporary medical examination information corresponding to the combination of input identification information and input content information; medical treatment fee storage means for storing temporary medical examination information in association with medical treatment fees related to online medical care; means for extracting a medical treatment fee corresponding to the extracted temporary medical examination information; and medical treatment fee settlement means for performing settlement of payment related to the extracted medical treatment fee.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] It relates to a technology for providing online medical services.

Background Art

[0002] In recent years, the rapid development of ICT (Information and Communication Technology) has brought about innovative changes in the medical field. This has the potential to improve the quality and efficiency of medical care and add a new dimension to patient care.

[0003] For example, in Patent Document 1, as an interrogation system that ensures that all necessary questions in an interrogation are conducted without omission, based on the conditions indicated by the urgency determination condition data stored in a database and the answers indicated by the answer data stored in a storage means, a technology is proposed for displaying on a display device the urgency of treatment for a disease determined based on the answers.

[0004] Also, in Patent Document 2, as a method for providing a matching method between a doctor and a user for online medical treatment with excellent usability so that a user can receive medical treatment from a doctor at the time the user wishes to receive medical treatment, via a web page, from one user terminal, a technology is proposed for receiving a request for applying for online medical treatment and, among a plurality of doctor terminals, receiving from any one of the doctor terminals a notification for accepting medical treatment for the user terminal that has made the application request.

Prior Art Documents

Patent Documents

[0005]

Patent Document 1

Patent Document 2

Summary of the Invention

Problems to be Solved by the Invention

[0006] However, in the above prior art, the online medical treatment administrative procedures have not been given attention. There is a problem that, while the medical administrative procedures are set on the premise of face-to-face medical treatment, the complexity of the administrative procedures may prevent the popularization of online medical treatment.

[0007] Therefore, in view of the above problems, an object of the present invention is to provide an online medical treatment support device that simplifies and streamlines the administrative procedures related to online medical treatment, thereby contributing to the popularization of online medical treatment.

Means for Solving the Problems

[0008] One form of the disclosed online medical consultation support device includes input identification information for identifying initial input information including any one or more of consultation content information regarding a user, user characteristic information representing characteristics of the user, examination result information that is the result of an examination regarding the user, and vital sign information regarding the user, initial information acquisition means for acquiring from a user terminal a combination of the input identification information and input content information representing the content of the item identified by the input identification information, determination information storage means for storing in association the combination of the input identification information and the input content information and an appropriate determination that the user can receive online medical consultation, suitability determination means for determining whether the conditions for the appropriate determination are satisfied based on the combination of the input identification information and the input content information acquired by the initial information acquisition means and the determination information storage means, provisional examination information storage means for storing in association the combination of the input identification information and the input content information and provisional examination information, provisional examination information extraction means for extracting, when it is determined by the suitability determination means that the conditions for the appropriate determination are satisfied, the provisional examination information corresponding to the combination of the input identification information and the input content information acquired by the initial information acquisition means from the provisional examination information storage means, connection information storage means for storing in association the provisional examination information, clinic information enabling online medical consultation, and connection information to the clinic, clinic extraction means for extracting the clinic information corresponding to the provisional examination information extracted by the provisional examination information extraction means from the connection information storage means, clinic connection means for extracting the connection information corresponding to the clinic information extracted by the clinic extraction means from the connection information storage means and performing a process of establishing communication for performing online medical consultation between the user terminal and the clinic terminal by the extracted connection information, medical consultation reward storage means for storing in association the provisional examination information and a medical consultation reward that is a reward regarding the online medical consultation, and medical consultation reward extraction means for extracting the medical consultation reward corresponding to the provisional examination information extracted by the provisional examination information extraction means from the medical consultation reward storage means when a notification that the online medical consultation regarding the user has ended is received from the clinic terminalcharacterized by having medical fee settlement means for performing settlement processing related to the medical fees extracted by the medical fee extraction means.

Advantages of the Invention

[0009] The disclosed online medical support device simplifies and streamlines the administrative procedures related to online medical treatment, thereby contributing to the popularization of online medical treatment.

Brief Description of the Drawings

[0010]

Figure 1

Figure 2

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Figure 4

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Figure 8

Figure 9

Figure 10

Figure 11

Embodiments for Carrying Out the Invention

[0011] With reference to the drawings, embodiments for carrying out the present invention will be described. (Operating principle of the online medical treatment support device according to the present embodiment)

[0012] With reference to FIGS. 1 to 9, the operating principle of an online medical treatment support device (hereinafter simply referred to as "this device") 100 according to the present embodiment will be described. FIG. 1 is a diagram showing the connection relationship between this device 100 and other devices.

[0013] As shown in FIG. 1, this device 100 is connected to a user terminal 550 and a clinic terminal 560 via a communication network 570. The communication network 570 may be a public communication network such as the Internet, and is not particularly limited regardless of whether it is wired or wireless. The user terminal 550 is a terminal operated by a user (patient) 540, and may be a portable information terminal such as a smartphone or a personal computer. The clinic terminal 560 is a terminal operated by a doctor at a clinic that conducts online medical treatment 390 and is used for online medical treatment 390.

[0014] FIG. 2 is a functional block diagram of this device 100. As shown in FIG. 2, this device 100 includes a judgment information storage means 110, a question information storage means 120, a preliminary diagnosis information storage means 130, a connection information storage means 140, a medical treatment fee storage means 150, a disease name candidate storage means 160, a prescription drug candidate storage means 170, an initial information acquisition means 180, an appropriateness determination means 190, a question extraction means 200, an answer acquisition means 210, a preliminary diagnosis information extraction means 220, a clinic extraction means 230, a clinic guidance means 240, a clinic connection means 250, a medical treatment fee extraction means 260, a medical treatment fee settlement means 270, a candidate disease name display means 280, a candidate prescription drug display means 290, and a prescription form creation means 300.

[0015] The judgment information storage means 110 stores in association a combination 380 of input identification information 360 and input content information 370, a combination of question identification information 420 and answer information 440, and either an appropriate judgment 400 or a deferral judgment 410 and question identification information 420.

[0016] The input identification information 360 is information for identifying initial input information 310 that includes any one or more of consultation content information 320 regarding the user 540, user characteristic information 330 representing the characteristics of the user 540, inspection result information 340 that is the result of an inspection regarding the user 540, and vital sign information 350 regarding the user 540. The input content information 370 is information representing the content of the item identified by the input identification information 360.

[0017] The question identification information 420 is information for identifying a question for the user 540. The answer information 440 is information representing the content of the answer to the question provided by the user 540. The appropriate determination 400 is information representing a determination result indicating that the user 540 can receive online medical treatment 390. The deferral determination 410 is information representing a determination result indicating that it is not possible to determine whether the user 540 can receive online medical treatment 390.

[0018] Figure 3 is a diagram showing an example of the determination information storage means 110. As shown in Figure 3, the determination information storage means 110 stores, for example, (input identification information 360, input content information 370) = (reported symptom information - site, chest) + (reported symptom information - symptom, painful) + (basic information - history of lung cancer, none) + (inspection result information - rapid COVID-19 test, negative) + (vital sign information - blood oxygen saturation, 96%) in association with the appropriate determination 400.

[0019] Also, the determination information storage means 110 stores, for example, (input identification information 360, input content information 370) = (reported symptom information - site, chest) + (reported symptom information - symptom, painful) + (basic information - history of lung cancer, none) + (inspection result information - rapid COVID-19 test, negative) + (vital sign information - blood oxygen saturation, not input) in association with the deferral determination 410. The question information storage means 120 stores the question identification information 420 in association with the specific question content information 430 that is the specific content of the question for the user 540.

[0020] Figure 4 is a diagram showing an example of the question information storage means 120. As shown in Figure 4, the question information storage means 120 stores, for example, the question identification information 420: "1" and the specific question content information 430: "Do you have an appetite?" in association with each other. Also, the question information storage means 120 stores, for example, the question identification information 420: "101" and the specific question content information 430: "Do you feel short of breath?" in association with each other.

[0021] The preliminary examination information storage means 130 stores in association the combination of the input identification information 360 and the input content information 370, the combination of the question identification information 420 and the answer information 440, and the preliminary examination information 450. The preliminary examination information 450 is information regarding a provisional examination result that has not undergone examination by a doctor. The preliminary examination information 450 is information regarding an examination result automatically determined based on the input content information 370 and the answer information 440 received from the user 540.

[0022] Figure 5 is a diagram showing an example of the preliminary examination information storage means 130. As shown in Figure 5, the preliminary examination information storage means 130 stores, for example, (input identification information 360, input content information 370) = (reported symptom information - site, chest) + (reported symptom information - symptom, painful) + (basic information - history of lung cancer, none) + (test result information - rapid COVID-19 test, negative) + (vital sign information - blood oxygen saturation, not entered) and (question identification information 420, answer information 440) = (101, No) + (102, Yes) in association with the preliminary examination information 450: "Respiratory 1".

[0023] The connection information storage means 140 stores in association the preliminary examination information 450, the clinic information 460 enabling online medical treatment 390, and the connection information 470 to the clinic. The connection information storage means 140 may also store the congestion status of each clinic, and the congestion status may be updated in real time by receiving reports from each clinic at all times. When the preliminary examination information 450 is determined by the connection information storage means 140, the available clinics can be automatically selected, and the medical department can be assigned using this function.

[0024] FIG. 6 is a diagram showing an example of the connection information storage means 140. As shown in FIG. 6, the connection information storage means 140 stores, for example, the preliminary diagnosis information 450: "Respirator 1" in association with (clinic information 460, connection information 470) = (Internal Medicine A, access means to Internal Medicine A) and (Clinic B, access means to Clinic B).

[0025] The medical fee storage means 150 stores the preliminary diagnosis information 450 in association with the medical fee 480 which is the fee related to the online medical treatment 390. The medical fee 480 is determined based on the preliminary diagnosis information 450 determined before the online medical treatment 390 is performed by the doctor. Therefore, the doctor and the clinic performing the online medical treatment 390 do not need to perform tasks related to the determination and settlement of the medical fee 480, and the workload of the doctor and the clinic performing the online medical treatment 390 is reduced.

[0026] FIG. 7 is a diagram showing an example of the medical fee storage means 150. As shown in FIG. 7, the medical fee storage means 150 stores, for example, the preliminary diagnosis information 450: "Respirator 1" in association with the medical fee: "3,500 (yen)".

[0027] The disease name candidate storage means 160 stores the preliminary diagnosis information 450 in association with the candidate disease name information 490 which is a candidate for the disease name selected based on the preliminary diagnosis information 450, and the fitness degree information 500 which defines the degree of validity of selecting the candidate disease name information 490 based on the preliminary diagnosis information 450. Since the candidate disease name information 490 is determined based on the preliminary diagnosis information 450 determined before the online medical treatment 390 is performed by the doctor, the workload of the doctor performing the online medical treatment 390 for deriving the candidate disease name information 490 is reduced.

[0028] FIG. 8 is a diagram showing an example of the disease name candidate storage means 160. As shown in FIG. 8, the disease name candidate storage means 160 stores, for example, the preliminary diagnosis information 450: "Respirator 1" in association with (candidate disease name information 490, fitness degree information 500) = (AAA, 40), (BBB, 70), (CCC, 30), (DDD, 50).

[0029] The prescription drug candidate storage means 170 stores the candidate disease name information 490 and the candidate prescription drug information 510 which is a candidate for a prescription drug suitable for the candidate disease name information 490 in an associated manner. Since the candidate prescription drug information 510 is selected based on the candidate disease name information 490, the doctor who performs the online medical treatment 390 has a reduced burden in the task of selecting the candidate prescription drug information 510 when performing the online medical treatment 390.

[0030] The initial information acquisition means 180 acquires, from the user terminal 550, a combination 380 of the input identification information 360 that identifies the initial input information 310 including any one or more of the consultation content information 320 regarding one user 540, the user characteristic information 330 representing the characteristics of one user 540, the examination result information 340 which is the result of an examination regarding one user 540, and the vital sign information 350 regarding one user 540, and the input content information 370 representing the content of the item identified by the input identification information 360.

[0031] As shown in FIG. 3, the initial information acquisition means 180 acquires, from the user terminal 550, information such as, for example, (input identification information 360, input content information 370) = (reported symptom information - site, chest) + (reported symptom information - symptom, painful) + (basic information - past history of lung cancer, none) + (examination result information - rapid COVID-19 test, negative) + (vital sign information - blood oxygen saturation, 96%).

[0032] The suitability determination means 190 determines whether or not the combination 380 of the input identification information 360 and the input content information 370 acquired by the initial information acquisition means 180 satisfies (matches) the conditions of the appropriate determination 400 in the determination information storage means 110.

[0033] The suitability determination means 190 may also be in a form of extracting, from the storage means 110, either the appropriate determination 400, or the deferral determination 410 and the question identification information 420 corresponding to the combination 380 of the input identification information 360 and the input content information 370 acquired by the means 180.

[0034] The appropriateness determination means 190 may be configured to extract either an appropriate determination 400, or a deferral determination 410 and the question identification information 420, corresponding to the combination 380 obtained by the means 180 and the combination of the question identification information 420 and the answer information 440 obtained by the means 210, from the storage means 110.

[0035] As shown in FIG. 3, assume a case where the initial information acquisition means 180 acquires information such as (input identification information 360, input content information 370) = (reported symptom information - site, chest) + (reported symptom information - symptom, painful) + (basic information - history of lung cancer, none) + (test result information - rapid COVID test, negative) + (vital sign information - blood oxygen saturation, 96%). At this time, the appropriateness determination means 190 extracts an appropriate determination 400 from the determination information storage means 110. Alternatively, the appropriateness determination means 190 makes a determination 400 that it is appropriate based on the determination information storage means 110.

[0036] Also, as shown in FIG. 3, assume a case where the initial information acquisition means 180 acquires information such as (input identification information 360, input content information 370) = (reported symptom information - site, chest) + (reported symptom information - symptom, painful) + (basic information - history of lung cancer, none) + (test result information - rapid COVID test, negative) + (vital sign information - blood oxygen saturation, not input). At this time, the appropriateness determination means 190 makes a deferral determination 410 from the determination information storage means 110 and extracts question identification information 420: "Question 101".

[0037] The question extraction means 200 extracts specific question content information 430 corresponding to the question identification information 420 extracted by the appropriateness determination means 190 from the question information storage means 120.

[0038] As shown in FIG. 4, for example, when the question identification information 420 extracted by the suitability determination means 190 is "1", the question extraction means 200 extracts the specific question content information 430: "Do you have an appetite?" from the question information storage means 120. Also, when the question identification information 420 extracted by the suitability determination means 190 is "101", the question extraction means 200 extracts the specific question content information 430: "Do you feel short of breath?" from the question information storage means 120.

[0039] The answer acquisition means 210 provides the specific question content information 430 extracted by the question extraction means 200 to the user terminal 550. The answer acquisition means 210, together with that, acquires the corresponding question identification information 420 and answer information 440.

[0040] For example, when the question extraction means 200 extracts the specific question content information 430: "Do you have an appetite?", the answer acquisition means 210 causes the specific question content information 430: "Do you have an appetite?" to be displayed on the user terminal 550. Then, the answer acquisition means 210 acquires the corresponding question identification information 420: "1" and answer information 440: "No".

[0041] Also, for example, when the question extraction means 200 extracts the specific question content information 430: "Do you feel short of breath?", the answer acquisition means 210 causes the specific question content information 430: "Do you feel short of breath?" to be displayed on the user terminal 550. Then, the answer acquisition means 210 acquires the corresponding question identification information 420: "101" and answer information 440: "Yes".

[0042] When the preliminary diagnosis information extraction means 220 determines that the conditions of the appropriate judgment 400 are satisfied by the suitability determination means 190, the preliminary diagnosis information extraction means 220 extracts the preliminary diagnosis information 450 corresponding to the combination 380 of the input identification information 360 and the input content information 370 acquired by the initial information acquisition means 180 from the preliminary diagnosis information storage means 130.

[0043] When the appropriateness determination unit 190 extracts an appropriateness determination 400, the preliminary diagnosis information extraction unit 220 may extract the preliminary diagnosis information 450 corresponding to the combination 380 acquired by the initial information acquisition unit and the combination of the question identification information 420 and the answer information 440 acquired by the answer acquisition unit 210 from the preliminary diagnosis information storage unit 130.

[0044] As shown in FIG. 5, for example, when (input identification information 360, input content information 370) = (reported symptom information - site, chest) + (reported symptom information - symptom, painful) + (basic information - history of lung cancer, none) + (test result information - rapid COVID-19 test, negative) + (vital sign information - blood oxygen saturation, not entered) and (question identification information 420, answer information 440) = (101, No) + (102, Yes), the preliminary diagnosis information extraction unit 220 extracts the preliminary diagnosis information 450: "Respiratory organ 1".

[0045] The clinic extraction unit 230 extracts the clinic information 460 corresponding to the preliminary diagnosis information 450 extracted by the preliminary diagnosis information extraction unit 220 from the connection information storage unit 140. Note that the extracted clinic information 460 may be one or plural.

[0046] As shown in FIG. 6, for example, when the preliminary diagnosis information 450 extracted by the preliminary diagnosis information extraction unit 220 is "Respiratory organ 1", the clinic extraction unit 230 extracts the clinic information 460: "Internal Medicine A" and "Clinic B" corresponding thereto from the connection information storage unit 140. The clinic guidance unit 240 causes the user terminal 550 to display the clinic information 460 extracted by the clinic extraction unit 230.

[0047] For example, the clinic guidance unit 240 causes the user terminal 550 to display the clinic information 460: "Internal Medicine A" and "Clinic B" extracted by the clinic extraction unit 230.

[0048] The clinic connection means 250 extracts connection information 470 corresponding to the clinic information 460 extracted by the clinic extraction means 230 from the connection information storage means 140. Then, the clinic connection means 250 performs a process of establishing communication for the online medical treatment 390 between the user terminal 550 and the clinic terminal 560 based on the extracted connection information 470.

[0049] The clinic connection means 250 extracts connection information 470 corresponding to the clinic information 460 selected by the user on the user terminal 550 from the connection information storage means 140. Then, the clinic connection means 250 performs a process of establishing communication for the online medical treatment 390 between the user terminal 550 and the clinic terminal 560 based on the extracted connection information 470.

[0050] The medical fee extraction means 260 receives a notification from the clinic terminal 560 that the online medical treatment 390 for a user 540 has ended. At this time, the medical fee extraction means 260 extracts the medical fee 480 corresponding to the preliminary examination information 450 extracted by the preliminary examination information extraction means 220 from the medical fee storage means 150.

[0051] As shown in FIG. 7, for example, the medical fee extraction means 260 extracts the medical fee 480: "3,500 (yen)" corresponding to the preliminary examination information 450: "Respiratory organ 1" extracted by the preliminary examination information extraction means 220 from the medical fee storage means 150.

[0052] The medical fee settlement means 270 performs a settlement process for the medical fee 480 extracted by the medical fee extraction means 260. The settlement process may be in a form where the medical fee settlement means 270 itself performs it, or in a form where the medical fee settlement means 270 causes an external device to perform it. Also, the settlement process is not particularly limited in terms of content, such as being by credit card or by debit from a bank deposit. In addition, the settlement process for the medical fee 480 shall include cases where it is necessary to create a prescription or register data in other systems such as a receipt.

[0053] The candidate disease name display means 280 extracts a predetermined number of candidate disease name information 490 corresponding to the preliminary examination information 450 extracted by the preliminary examination information extraction means 220 from the disease name candidate storage means 160 based on the degree of fitness information 500. Then, the candidate disease name display means 280 causes the clinic terminal 560 to display the extracted candidate disease name information 490 in descending order of the degree of fitness information 500.

[0054] As shown in FIG. 8, the candidate disease name display means 280 extracts, for example, three pieces of candidate disease name information 490: "BBB", "DDD", "AAA" from the disease name candidate storage means 160 corresponding to the preliminary examination information 450: "Respiratory organ 1" and in descending order of the degree of fitness information 500. Then, the candidate disease name display means 280 causes the clinic terminal 560 to display the extracted candidate disease name information 490 "BBB", "DDD", "AAA" in descending order of the degree of fitness information 500.

[0055] The candidate prescription drug display means 290 receives a selection operation of one piece of candidate disease name information 490 by a doctor via the clinic terminal 560. Then, the candidate prescription drug display means 290 extracts candidate prescription drug information 510 corresponding to the candidate disease name information 490 related to the received selection operation of the candidate disease name information 490 from the prescription drug candidate storage means 170. Further, the candidate prescription drug display means 290 causes the clinic terminal 560 to display the extracted candidate prescription drug information 510.

[0056] As shown in FIG. 9, the candidate prescription drug display means 290 receives, for example, a selection operation of candidate disease name information 490: "BBB" by a doctor via the clinic terminal 560. Then, the candidate prescription drug display means 290 extracts candidate prescription drug information 510: "DEF1", "DEF2", "DEF3" corresponding to the candidate disease name information 490: "BBB" related to the received selection operation of the candidate disease name information 490 from the prescription drug candidate storage means 170. Further, the candidate prescription drug display means 290 causes the clinic terminal 560 to display the extracted candidate prescription drug information 510: "DEF1", "DEF2", "DEF3".

[0057] The prescription generation means 300 receives a selection operation of candidate prescription drug information 510 by a doctor via the clinic terminal 560. Then, the prescription generation means 300 applies the candidate disease name information 490 related to the selection operation of the candidate disease name information 490 and the candidate prescription drug information 510 related to the selection operation of the candidate prescription drug information 510 to the prescription template information 520 to generate a prescription. The format of the prescription template information 520 is not particularly limited.

[0058] Based on the above operating principle, the present device 100 can simplify and streamline the administrative procedures related to online medical treatment 390, thereby contributing to the popularization of online medical treatment 390.

[0059] Based on the above operating principle, the present device 100 can reduce the workload of doctors performing online medical treatment 390, thereby contributing to the popularization of online medical treatment 390. (Hardware Configuration of the Online Medical Treatment Support Device According to the Present Embodiment)

[0060] Using FIG. 10, a hardware configuration example of the present device 100 will be described. FIG. 10 is a diagram showing an example of the hardware configuration of the present device 100. As shown in FIG. 10, the present device 100 includes a CPU (Central Processing Unit) 610, a ROM (Read-Only Memory) 620, a RAM (Random Access Memory) 630, an auxiliary storage device 640, a communication I / F 650, an input device 660, a display device 670, and a recording medium I / F 680.

[0061] The CPU 610 is a device that executes programs stored in the ROM 620, performs arithmetic processing on data expanded (loaded) into the RAM 630 according to the instructions of the programs, and controls the entire present device 100. The ROM 620 stores programs and data executed by the CPU 610. The RAM 630 has programs and data to be executed expanded (loaded) when the CPU 610 executes the programs stored in the ROM 620, and temporarily holds arithmetic data during arithmetic operations.

[0062] The auxiliary storage device 640 is a device that stores the OS (Operating System), which is basic software, application programs according to the present embodiment, and the like, together with related data. The auxiliary storage device 640 is, for example, an HDD (Hard Disk Drive), a flash memory, or the like.

[0063] The communication I / F 650 is an interface for connecting to a communication network 570 such as a wired / wireless LAN (Local Area Network) or the Internet, and for performing data transfer with other devices that provide a communication function.

[0064] The input device 660 is a device for inputting data to the device 100, such as a keyboard. The display device (output device) 670 is a device composed of an LCD (Liquid Crystal Display) or the like, and functions as a user interface when the user uses the functions of the device 100 or when performing various settings. The recording medium I / F 680 is an interface for performing data transmission and reception with a recording medium 690 such as a CD-ROM, a DVD-ROM, or a USB memory.

[0065] Each means of the device 100 may be implemented in such a form that the CPU 610 executes a program corresponding to each means stored in the ROM 620 or the auxiliary storage device 640. Further, each means of the device 100 may be implemented in the form of realizing the processing related to each means as hardware. Further, a program according to the present invention may be read from an external server device via the communication I / F 650, or a program according to the present invention may be read from the storage medium 690 via the recording medium I / F 680, and the device 100 may execute the program. (Example of processing by the online medical support device according to the present embodiment) The flow of a processing example by the device 100 will be described with reference to FIG. 11. FIG. 11 is a flowchart showing the flow of a processing example by the device 100.

[0066] In S10, the initial information acquisition means 180 acquires, from the user terminal 550, a combination 380 of input identification information 360 that identifies the initial input information 310 and input content information 370 that represents the content of the item identified by the input identification information 360. The initial input information 310 includes any one or more of consultation content information 320 regarding a user 540, user characteristic information 330, test result information 340, and vital sign information 350.

[0067] As shown in FIG. 3, for example, the initial information acquisition means 180 acquires, from the user terminal 550, information such as (input identification information 360, input content information 370) = (reported symptom information - site, chest) + (reported symptom information - symptom, painful) + (basic information - medical history of lung cancer, none) + (test result information - rapid COVID-19 test, negative) + (vital sign information - blood oxygen saturation, 96%).

[0068] In S20, the suitability determination means 190 determines whether the combination 380 of the input identification information 360 and the input content information 370 acquired in S10 satisfies (matches) the conditions for an appropriate determination 400 in the determination information storage means 110.

[0069] In S20, the suitability determination means 190 may also extract, from the storage means 110, either an appropriate determination 400, or a deferral determination 410 and question identification information 420, corresponding to the combination 380 of the input identification information 360 and the input content information 370 acquired in S10.

[0070] Also, in S20, the suitability determination means 190 may extract, from the storage means 110, either an appropriate determination 400, or a deferral determination 410 and question identification information 420, corresponding to the combination 380 acquired in S10 and the combination of the question identification information 420 and the answer information 440 acquired in S40.

[0071] As shown in FIG. 3, assume a case where the initial information acquisition means 180 acquires information such as, for example, (input identification information 360, input content information 370) = (reported symptom information - site, chest) + (reported symptom information - symptom, painful) + (basic information - medical history of lung cancer, none) + (test result information - rapid COVID-19 test, negative) + (vital sign information - blood oxygen saturation, 96%). At this time, the appropriateness determination means 190 extracts an appropriate determination 400 from the determination information storage means 110. Or, the appropriateness determination means 190 makes a determination 400 indicating that it is appropriate based on the determination information storage means 110.

[0072] Also, as shown in FIG. 3, assume a case where the initial information acquisition means 180 acquires information such as, for example, (input identification information 360, input content information 370) = (reported symptom information - site, chest) + (reported symptom information - symptom, painful) + (basic information - medical history of lung cancer, none) + (test result information - rapid COVID-19 test, negative) + (vital sign information - blood oxygen saturation, not input). At this time, the appropriateness determination means 190 makes a deferral determination 410 from the determination information storage means 110 and extracts question identification information 420: "Question 101".

[0073] Note that in S20, when the appropriateness determination means 190 makes an appropriate determination 400, the process proceeds to S50, and when the appropriateness determination means 190 makes a deferral determination 410, the process proceeds to S30. In S30, the question extraction means 200 extracts specific question content information 430 corresponding to the question identification information 420 extracted in S20 from the question information storage means 120.

[0074] As shown in FIG. 4, for example, when the question identification information 420 extracted by the appropriateness determination means 190 is "1", the question extraction means 200 extracts specific question content information 430: "Do you have an appetite?" from the question information storage means 120. Also, when the question identification information 420 extracted by the appropriateness determination means 190 is "101", the question extraction means 200 extracts specific question content information 430: "Do you feel short of breath?" from the question information storage means 120.

[0075] At S40, the response acquisition means 210 provides the specific question content information 430 extracted at S30 to the user terminal 550. Along with that, the response acquisition means 210 acquires the corresponding question identification information 420 and response information 440.

[0076] For example, when the question extraction means 200 extracts the specific question content information 430: "Do you have an appetite?", the response acquisition means 210 causes the specific question content information 430: "Do you have an appetite?" to be displayed on the user terminal 550. Then, the response acquisition means 210 acquires the corresponding question identification information 420: "1" and response information 440: "No".

[0077] Also, for example, when the question extraction means 200 extracts the specific question content information 430: "Are you short of breath?", the response acquisition means 210 causes the specific question content information 430: "Are you short of breath?" to be displayed on the user terminal 550. Then, the response acquisition means 210 acquires the corresponding question identification information 420: "101" and response information 440: "Yes".

[0078] At S50, the preliminary diagnosis information extraction means 220 extracts the preliminary diagnosis information 450 corresponding to the combination 380 of the input identification information 360 and the input content information 370 acquired at S10 from the preliminary diagnosis information storage means 130.

[0079] Also, it is also possible to adopt a form in which, at S50, the preliminary diagnosis information extraction means 220 extracts the preliminary diagnosis information 450 corresponding to the combination 380 acquired at S10 and the combination of the question identification information 420 and the response information 440 acquired at S40 from the preliminary diagnosis information storage means 130.

[0080] As shown in FIG. 5, the preliminary diagnosis information extraction means 220 extracts, for example, the preliminary diagnosis information 450: "Respiratory Organ 1" corresponding to (input identification information 360, input content information 370) = (reported symptom information - part, chest) + (reported symptom information - symptom, painful) + (basic information - medical history of lung cancer, none) + (examination result information - rapid COVID-19 test, negative) + (vital sign information - blood oxygen saturation, not input) and (question identification information 420, answer information 440) = (101, No) + (102, Yes).

[0081] In S60, the clinic extraction means 230 extracts the clinic information 460 corresponding to the preliminary diagnosis information 450 extracted in S50 from the connection information storage means 140. Note that the extracted clinic information 460 may be one or plural.

[0082] As shown in FIG. 6, the clinic extraction means 230 extracts, for example, the clinic information 460: "Internal Medicine A", "Clinic B" corresponding to the preliminary diagnosis information 450: "Respiratory Organ 1" extracted by the preliminary diagnosis information extraction means 220 from the connection information storage means 140. Also, in S60, the clinic guidance means 240 causes the user terminal 550 to display the clinic information 460 extracted in S60.

[0083] The clinic guidance means 240 causes the user terminal 550 to display, for example, the clinic information 460: "Internal Medicine A", "Clinic B" extracted by the clinic extraction means 230.

[0084] In S70, the clinic connection means 250 extracts the connection information 470 corresponding to the clinic information 460 extracted in S60 from the connection information storage means 140. Then, the clinic connection means 250 performs a process of establishing communication for performing the online medical treatment 390 between the user terminal 550 and the clinic terminal 560 based on the extracted connection information 470.

[0085] Alternatively, in S70, the clinic connection means 250 may extract connection information 470 corresponding to the clinic information 460 selected by the user terminal 550 from the connection information storage means 140. At this time, the clinic connection means 250 performs a process of establishing communication for performing the online medical treatment 390 between the user terminal 550 and the clinic terminal 560 based on the extracted connection information 470.

[0086] In S80, the medical fee extraction means 260 receives a notification from the clinic terminal 560 that the online medical treatment 390 for one user 540 has ended. At this time, the medical fee extraction means 260 extracts the medical fee 480 corresponding to the preliminary examination information 450 extracted in S50 from the medical fee storage means 150.

[0087] As shown in FIG. 7, for example, the medical fee extraction means 260 extracts the medical fee 480: "3,500 (yen)" corresponding to the preliminary examination information 450: "Respiratory organ 1" extracted by the preliminary examination information extraction means 220 from the medical fee storage means 150.

[0088] Furthermore, in S80, the medical fee settlement means 270 performs a settlement process for the medical fee 480 extracted in S80. The settlement process may be in a form where the medical fee settlement means 270 itself performs it, or in a form where the medical fee settlement means 270 causes an external device to perform it. Also, the settlement process is not particularly limited in terms of its content, such as being by credit card or by debit from a bank deposit. Also, the settlement process for the medical fee 480 is assumed to include cases where data registration to other systems such as the creation of a prescription or a receipt is required.

[0089] In S90, the candidate disease name display means 280 extracts a predetermined number of candidate disease name information 490 corresponding to the preliminary examination information 450 extracted in S50 from the disease name candidate storage means 160 based on the fitness degree information 500. Then, the candidate disease name display means 280 causes the clinic terminal 560 to display the extracted candidate disease name information 490 in descending order of the fitness degree information 500.

[0090] As shown in FIG. 8, for example, the candidate disease name display means 280 corresponds to the preliminary examination information 450: "Respiratory organ 1", and extracts three pieces of candidate disease name information 490: "BBB", "DDD", "AAA" from the disease name candidate storage means 160 in the order of decreasing degree of fitness information 500. Then, the candidate disease name display means 280 causes the clinic terminal 560 to display the extracted candidate disease name information 490 "BBB", "DDD", "AAA" in the order of decreasing degree of fitness information 500.

[0091] In S100, the candidate prescription drug display means 290 receives a selection operation of one piece of candidate disease name information 490 by a doctor via the clinic terminal 560. Then, the candidate prescription drug display means 290 extracts candidate prescription drug information 510 corresponding to the candidate disease name information 490 related to the received selection operation of the candidate disease name information 490 from the prescription drug candidate storage means 170. Further, the candidate prescription drug display means 290 causes the clinic terminal 560 to display the extracted candidate prescription drug information 510.

[0092] As shown in FIG. 9, for example, the candidate prescription drug display means 290 receives a selection operation of candidate disease name information 490: "BBB" by a doctor via the clinic terminal 560. Then, the candidate prescription drug display means 290 extracts candidate prescription drug information 510: "DEF1", "DEF2", "DEF3" corresponding to the candidate disease name information 490: "BBB" related to the received selection operation of the candidate disease name information 490 from the prescription drug candidate storage means 170. Further, the candidate prescription drug display means 290 causes the clinic terminal 560 to display the extracted candidate prescription drug information 510: "DEF1", "DEF2", "DEF3".

[0093] In S110, the prescription form creation means 300 receives a selection operation of candidate prescription drug information 510 by a doctor via the clinic terminal 560. Then, the prescription form creation means 300 applies the candidate disease name information 490 related to the selection operation of the candidate disease name information 490 and the candidate prescription drug information 510 related to the selection operation of the candidate prescription drug information 510 to the prescription form template information 520 to create a prescription form. The form of the prescription form template information 520 is not particularly limited.

[0094] By performing the above-described processing, the apparatus 100 can simplify and streamline the administrative procedures related to the online medical treatment 390, thereby contributing to the popularization of the online medical treatment 390.

[0095] By performing the above-described processing, the apparatus 100 can reduce the workload of the doctor performing the online medical treatment 390, thereby contributing to the popularization of the online medical treatment 390.

[0096] As described above, the embodiments of the present invention have been described in detail. However, the present invention is not limited to such specific embodiments, and various modifications and changes are possible within the scope of the gist of the present invention described in the claims.

Explanation of Reference Numerals

[0097] 100 Online medical treatment support apparatus 110 Judgment information storage means 120 Question information storage means 130 Preliminary examination information storage means 140 Connection information storage means 150 Medical treatment fee storage means 160 Disease name candidate storage means 170 Prescription drug candidate storage means 180 Initial information acquisition means 190 Appropriateness determination means 200 Question extraction means 210 Answer acquisition means 220 Preliminary examination information extraction means 230 Clinic extraction means 240 Clinic guidance means 250 Clinic connection means 260 Medical treatment fee extraction means 270 Medical treatment fee settlement means 280 Candidate disease name display means 290 Candidate prescription drug display means 300 Prescription form creation means 310 Initial input information 320 Counseling content information 330 User characteristic information 340 Inspection result information 350 Vital sign information 360 Input identification information 370 Input content information 380 Combination of input identification information and input content information 390 Online diagnosis and treatment 400 Appropriate judgment 410 Deferred judgment 420 Question identification information 430 Specific question content information 440 Answer information 450 Preliminary examination information 460 Clinic information 470 Connection information to the clinic 480 Medical treatment fee 490 Candidate disease name information 500 Compatibility information 510 Candidate prescription drug information 520 Prescription form template information 530 Prescription 540 User 550 User terminal 560 Clinic terminal 570 Communication network 610 CPU 620 ROM 630 RAM 640 Auxiliary storage device 650 Communication interface 660 Input device 670 Output device 680 Recording medium interface 690 Recording medium

Claims

1. Initial information acquisition means for acquiring from a user terminal a combination of input identification information for identifying initial input information including any one or more of consultation content information regarding one user, user characteristic information representing characteristics of the one user, examination result information that is the result of an examination regarding the one user, and vital sign information regarding the one user, and input content information representing the content of an item identified by the input identification information; Judgment information storage means for associating and storing a combination of the input identification information and the input content information with an appropriate judgment to the effect that the user can receive online medical treatment; Appropriateness determination means for determining whether or not the conditions for the appropriate judgment are satisfied based on the combination of the input identification information and the input content information acquired by the initial information acquisition means and the judgment information storage means; Provisional examination information storage means for associating and storing a combination of the input identification information and the input content information with provisional examination information; Provisional examination information extraction means for extracting, from the provisional examination information storage means, the provisional examination information corresponding to the combination of the input identification information and the input content information acquired by the initial information acquisition means when it is determined by the appropriateness determination means that the conditions for the appropriate judgment are satisfied; Connection information storage means for associating and storing the provisional examination information with clinic information enabling online medical treatment and connection information to the clinic; Clinic extraction means for extracting, from the connection information storage means, the clinic information corresponding to the provisional examination information extracted by the provisional examination information extraction means; Clinic connection means for extracting, from the connection information storage means, the connection information corresponding to the clinic information extracted by the clinic extraction means, and performing a process of establishing communication for online medical treatment between the user terminal and the clinic terminal by the extracted connection information; Medical treatment remuneration storage means for associating and storing the provisional examination information with medical treatment remuneration that is remuneration for the online medical treatment; Medical treatment remuneration extraction means for extracting, from the medical treatment remuneration storage means, the medical treatment remuneration corresponding to the provisional examination information extracted by the provisional examination information extraction means when a notification that online medical treatment regarding the one user has ended is received from the clinic terminal; An online medical support device, comprising: medical fee settlement means for performing settlement processing related to the medical fee extracted by the medical fee extraction means.

2. having clinic guidance means for displaying the clinic information extracted by the clinic extraction means on the user terminal, The online medical support device according to claim 1, wherein the clinic connection means extracts the connection information corresponding to the clinic information selected by the user terminal from the connection information storage means, and performs a process of establishing communication for performing online medical treatment between the user terminal and the clinic terminal by the extracted connection information.

3. In the determination information storage means, any one of a combination of the input identification information and the input content information, the appropriate determination, or a deferral determination indicating that it is impossible to determine whether the user can receive online medical treatment and question identification information for identifying a question to the user is stored in association with each other, The appropriateness determination means extracts, from the determination information storage means, any one of the appropriate determination, or the deferral determination and the question identification information corresponding to a combination of the input identification information and the input content information acquired by the initial information acquisition means, question information storage means for storing the question identification information and specific question content information that is the specific content of the question in association with each other, question extraction means for extracting the specific question content information corresponding to the question identification information extracted by the appropriateness determination means from the question information storage means, having answer acquisition means for providing the specific question content information extracted by the question extraction means to the user terminal and acquiring the corresponding question identification information and answer information, In the provisional diagnosis information storage means, a combination of the input identification information and the input content information, a combination of the question identification information and the answer information, and the provisional diagnosis information are stored in association with each other, The online medical support device according to claim 1, wherein when the appropriate determination is extracted by the appropriateness determination means, the provisional diagnosis information extraction means extracts the provisional diagnosis information corresponding to a combination of the input identification information and the input content information acquired by the initial information acquisition means and a combination of the question identification information and the answer information acquired by the answer acquisition means from the provisional diagnosis information storage means.

4. In the determination information storage means, the combination of the input identification information and the input content information, the combination of the question identification information and the answer information, and any one of the appropriate determination, or the deferral determination indicating that it is not possible to determine whether the user can receive online medical treatment and the question identification information for identifying a question to the user are stored in association with each other. The online medical treatment support device according to claim 3, wherein the suitability determination means extracts, from the determination information storage means, any one of the appropriate determination, or the deferral determination and the question identification information, corresponding to the combination of the input identification information and the input content information acquired by the initial information acquisition means and the combination of the question identification information and the answer information acquired by the answer acquisition means.

5. In the determination information storage means, the combination of the input identification information and the input content information, and any one of the appropriate determination, or the deferral determination indicating that it is not possible to determine whether the user can receive online medical treatment and the question identification information for identifying a question to the user are stored in association with each other. The suitability determination means extracts, from the determination information storage means, any one of the appropriate determination, or the deferral determination and the question identification information, corresponding to the combination of the input identification information and the input content information acquired by the initial information acquisition means. A question information storage means for storing the question identification information and the specific question content information, which is the specific content of the question, in association with each other. A question extraction means for extracting the specific question content information corresponding to the question identification information extracted by the suitability determination means from the question information storage means. It has a response acquisition means for providing the specific question content information extracted by the question extraction means to the user terminal and acquiring the corresponding question identification information and answer information. In the provisional diagnosis information storage means, the combination of the input identification information and the input content information, the combination of the question identification information and the answer information, and the provisional diagnosis information are stored in association with each other. The online medical treatment support device according to claim 2, wherein when the appropriate determination is extracted by the suitability determination means, the temporary diagnosis information corresponding to the combination of the input identification information and the input content information acquired by the initial information acquisition means and the combination of the question identification information and the answer information acquired by the answer acquisition means is extracted from the temporary diagnosis information storage means.

6. In the determination information storage means, the combination of the input identification information and the input content information, and the combination of the question identification information and the answer information are associated and stored with any one of the appropriate determination, or a deferral determination indicating that it is not possible to determine whether the user can receive online medical treatment, and the question identification information for identifying a question to the user. The online medical treatment support device according to claim 5, wherein the suitability determination means extracts any one of the appropriate determination, or the deferral determination and the question identification information, corresponding to the combination of the input identification information and the input content information acquired by the initial information acquisition means and the combination of the question identification information and the answer information acquired by the answer acquisition means, from the determination information storage means.

7. A disease name candidate storage means for associatively storing the temporary diagnosis information, candidate disease name information which is a candidate for the disease name selected based on the temporary diagnosis information, and fitness degree information defining the magnitude of the validity of selecting the candidate disease name information based on the temporary diagnosis information. Candidate disease name display means for extracting a predetermined number of the candidate disease name information corresponding to the temporary diagnosis information extracted by the temporary diagnosis information extraction means from the disease name candidate storage means based on the fitness degree information, and displaying the extracted candidate disease name information on the clinic terminal in descending order of the fitness degree information. A prescription drug candidate storage means for associatively storing the candidate disease name information and candidate prescription drug information which is a candidate for a prescription drug suitable for the candidate disease name information. Candidate prescription drug display means for receiving a selection operation of one of the candidate disease name information by a doctor via the clinic terminal, extracting the candidate prescription drug information corresponding to the candidate disease name information related to the received selection operation of the candidate disease name information from the prescription drug candidate storage means, and displaying the extracted candidate prescription drug information on the clinic terminal. receiving a selection operation of the candidate prescription drug information by a doctor via the clinic terminal, and creating a prescription by applying the candidate disease name information related to the selection operation of the candidate disease name information and the candidate prescription drug information related to the selection operation of the candidate prescription drug information to prescription form template information, and a prescription creation means, wherein the online medical treatment support device according to any one of claims 3 to 6 is characterized by having the above.

8. a step of the initial information acquisition means acquiring, from the user terminal, a combination of input identification information for identifying initial input information including any one or more of consultation content information regarding a user, user characteristic information representing characteristics of the user, test result information that is a result of an examination regarding the user, and vital sign information regarding the user, and input content information representing the content of an item identified by the input identification information; a step of the suitability determination means determining whether or not the conditions for the appropriate determination are satisfied based on the combination of the input identification information and the input content information acquired by the initial information acquisition means, and a determination information storage means that stores the combination of the input identification information and the input content information in association with an appropriate determination that the user can receive online medical treatment; a step of the preliminary examination information extraction means extracting, when it is determined by the suitability determination means that the conditions for the appropriate determination are satisfied, the preliminary examination information corresponding to the combination of the input identification information and the input content information acquired by the initial information acquisition means from a preliminary examination information storage means that stores the combination of the input identification information and the input content information in association with the preliminary examination information; when the clinic extraction means extracts the clinic information corresponding to the preliminary examination information extracted by the preliminary examination information extraction means from a connection information storage means that stores the preliminary examination information in association with clinic information capable of online medical treatment and connection information to the clinic; a step of the clinic connection means extracting the connection information corresponding to the clinic information extracted by the clinic extraction means from the connection information storage means, and performing a process of establishing communication for performing online medical treatment between the user terminal and the clinic terminal by the extracted connection information; When the medical fee extraction means receives a notification from the clinic terminal indicating that the online medical consultation for the one user has ended, it extracts the medical fee corresponding to the provisional diagnosis information extracted by the provisional diagnosis information extraction means from the medical fee storage means that stores the medical fee in association with the provisional diagnosis information and the medical fee that is the fee for the online medical consultation. A step in which the medical fee settlement means performs a settlement process for the medical fee extracted by the medical fee extraction means. An online medical consultation support method including this.

9. The clinic guidance means includes a step of displaying the clinic information extracted by the clinic extraction means on the user terminal. The clinic connection means extracts connection information corresponding to the clinic information selected on the user terminal from the connection information storage means, and performs a process of establishing communication for performing an online medical consultation between the user terminal and the clinic terminal using the extracted connection information. The online medical consultation support method according to claim 8, characterized by this.

10. In the determination information storage means, the combination of the input identification information and the input content information is associated and stored with either the appropriate determination, or the deferral determination indicating that it is not possible to determine whether the user can receive an online medical consultation and the question identification information for identifying a question to the user. The appropriateness determination means extracts either the appropriate determination, or the deferral determination and the question identification information corresponding to the combination of the input identification information and the input content information obtained by the initial information acquisition means from the determination information storage means. A step in which the question extraction means extracts the specific question content information corresponding to the question identification information extracted by the appropriateness determination means from the question information storage means that stores the specific question content information in association with the question identification information and the specific content of the question. A step in which the answer acquisition means provides the specific question content information extracted by the question extraction means to the user terminal and acquires the corresponding question identification information and answer information. In the provisional diagnosis information storage means, the combination of the input identification information and the input content information and the combination of the question identification information and the answer information are associated and stored with the provisional diagnosis information. When the provisional diagnosis information extraction means extracts the suitability judgment by the suitability determination means, the provisional diagnosis information corresponding to the combination of the input identification information and the input content information acquired by the initial information acquisition means and the combination of the question identification information and the answer information acquired by the answer acquisition means is extracted from the provisional diagnosis information storage means. The online medical support method according to claim 8, characterized in that.

11. In the determination information storage means, the combination of the input identification information and the input content information, and the combination of the question identification information and the answer information, are associated and stored with any one of the suitability judgment, or the deferral judgment indicating that it is not possible to determine whether the user can receive online medical treatment, and the question identification information for identifying a question to the user. The suitability determination means extracts, from the determination information storage means, any one of the suitability judgment, or the deferral judgment and the question identification information, corresponding to the combination of the input identification information and the input content information acquired by the initial information acquisition means and the combination of the question identification information and the answer information acquired by the answer acquisition means. The online medical support method according to claim 10, characterized in that.

12. In the determination information storage means, the combination of the input identification information and the input content information is associated and stored with any one of the suitability judgment, or the deferral judgment indicating that it is not possible to determine whether the user can receive online medical treatment, and the question identification information for identifying a question to the user. The suitability determination means extracts, from the determination information storage means, any one of the suitability judgment, or the deferral judgment and the question identification information, corresponding to the combination of the input identification information and the input content information acquired by the initial information acquisition means. A step in which the question extraction means extracts, from the question information storage means, the specific question content information corresponding to the question identification information extracted by the suitability determination means, and associates and stores the question identification information with the specific question content information which is the specific content of the question. A step in which the answer acquisition means provides the specific question content information extracted by the question extraction means to the user terminal and acquires the corresponding question identification information and answer information. In the provisional diagnosis information storage means, the combinations of the input identification information and the input content information, and the combinations of the question identification information and the answer information are stored in association with the provisional diagnosis information. The online medical support method according to claim 9, characterized in that when the suitability determination means extracts the appropriate determination, the provisional diagnosis information extraction means extracts the provisional diagnosis information corresponding to the combination of the input identification information and the input content information obtained by the initial information acquisition means and the combination of the question identification information and the answer information obtained by the answer acquisition means from the provisional diagnosis information storage means.

13. In the determination information storage means, the combinations of the input identification information and the input content information, and the combinations of the question identification information and the answer information are stored in association with any one of the appropriate determination, or the deferral determination indicating that it is not possible to determine whether the user can receive online medical treatment, and the question identification information for identifying a question to the user. The online medical support method according to claim 12, characterized in that the suitability determination means extracts any one of the appropriate determination, or the deferral determination and the question identification information corresponding to the combination of the input identification information and the input content information obtained by the initial information acquisition means and the combination of the question identification information and the answer information obtained by the answer acquisition means from the determination information storage means.

14. A step of the candidate disease name display means extracting a predetermined number of candidate disease name information from the disease name candidate storage means that stores in association the candidate disease name information corresponding to the provisional diagnosis information extracted by the provisional diagnosis information extraction means, the provisional diagnosis information, and the degree-of-fit information that defines the magnitude of the validity of selecting the candidate disease name information based on the provisional diagnosis information, and displaying the extracted candidate disease name information on the clinic terminal in descending order of the degree-of-fit information. When the candidate prescription display means receives a selection operation of one of the candidate disease name information by a doctor via the clinic terminal, the candidate prescription information corresponding to the candidate disease name information related to the received selection operation of the candidate disease name information is obtained from the prescription candidate storage means that stores the candidate disease name information and the candidate prescription information that is a candidate for a prescription suitable for the candidate disease name information in association with each other, and the extracted candidate prescription information is displayed on the clinic terminal; A prescription creation means receives a selection operation of the candidate prescription information by a doctor via the clinic terminal, and creates a prescription by applying the candidate disease name information related to the selection operation of the candidate disease name information and the candidate prescription information related to the selection operation of the candidate prescription information to prescription form template information. The online medical treatment support method according to any one of claims 10 to 13, characterized by including the step of

15. An online medical treatment support program for causing a computer to execute the method according to any one of claims 8 to 14.

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