Accounting processing system, program, and accounting processing method

Abstract

To provide an accounting processing system capable of economically issuing a receipt, a program, and an accounting processing method.SOLUTION: Provided is a POS terminal (accounting processing device) 30 that registers a to-be-cleaned article (product) (step ST1-3 and the like), and performs settlement of payment on the basis of detail information about the registered to-be-cleaned article (step ST1-4 and the like). Necessity / unnecessity information indicating whether a previously-set deposit check is necessary or unnecessary is referred to (step ST1-5), and in the case where referred result indicates unnecessity (in the case of a customer who requires an electronic deposit check), a receipt R1 that does not include detail information (deposit information) about the product is issued in a receipt issued along with settlement of payment (step ST1-6). In the case where the referred result indicates necessity (in the case of a customer who does not require an electronic deposit check), a receipt R2 (or R2-1 and R2-2) by adding detail information (deposit information) about the product to the receipt issued along with settlement of payment is issued (step ST1-7).SELECTED DRAWING: Figure 10

Description

Technical Field

[0001] The present invention relates to an accounting processing system, a program, and an accounting processing method.

Background Art

[0002] In the cleaning industry, when accepting cleaning items, receipts for payment settlement and storage slips for the cleaning items are issued. The storage slips are issued on paper for use in the store when tagging each of the accepted cleaning items and for use by customers when picking up the cleaning items. For customers, a combined receipt and storage slip is also used. However, if all receipts and storage slips are issued on paper, there is a problem that the consumption of paper increases and it is not economical. In addition, there is also a potential problem that the storage slips issued on paper may be accidentally discarded or lost.

[0003] On the other hand, recently, electronic receipts have been experimentally implemented (see Patent Document 1, etc.). When an electronic receipt system is adopted, it is economical because receipts are not issued on paper. However, since receipts (receipts) used for declarations etc. are not issued on paper, there is a possibility of deficiencies occurring at various times of declaration (for example, a paper receipt cannot be attached at the time of declaration). Also, although it is conceivable to issue a separate receipt separately from the electronic receipt, there is a possibility of omission or error in issuance because the receipt is issued after the closing process or is handled by handwriting etc.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] The present invention has been made in view of the above points, and an object thereof is to provide an accounting processing system, a program, and an accounting processing method that can economically issue a receipt and reduce the possibility of accidentally discarding or losing an item with detailed information such as a deposit slip being displayed.

Means for Solving the Problems

[0006] An accounting processing system according to the present invention is an accounting processing system that registers cleaning items received from a customer and outputs a receipt in connection with the payment for the registered cleaning items, and includes a reading means for reading code information for identifying the customer, a reference means for referring to information indicating whether to electronically receive a deposit slip for the cleaning items received from the customer based on the read code information, an output means for outputting the information of the deposit slip in a different manner based on the result referred to by the reference means, and a printing means for printing a receipt including information for installing a member application when the reference result is not set to electronically receive the deposit slip for the cleaning items, and not printing a receipt including information for installing the member application when the reference result is set to electronically receive the deposit slip for the cleaning items.

[0007] In addition, the present invention further includes a display means for displaying detailed information of the cleaning items and deposit information indicating the deposit status of the cleaning items when the reference result is set to electronically receive the deposit slip for the cleaning items.

[0008] In addition, the present invention further includes a printing means for printing the accounting information regardless of the reference result. In addition, the present invention further includes a changing means for changing the setting of information indicating whether to electronically receive the deposit slip.

[0009] Also, the program according to the invention of the present application causes a computer as an accounting processing system that registers cleaning items received from a customer and outputs a receipt in connection with the payment settlement of the registered cleaning items, to function as a reading means for reading code information for identifying the customer, a reference means for referring to information indicating whether or not to electronically receive a receipt ticket for the cleaning items received from the customer based on the read code information, an output means for outputting the information of the receipt ticket in a different manner based on the result referred to by the reference means, and a printing means for printing a receipt including information for installing a member application when the reference result is not set to electronically receive the receipt ticket for the cleaning items, and not printing a receipt including information for installing the member application when the reference result is set to electronically receive the receipt ticket for the cleaning items.

[0010] Also, the accounting processing method according to the invention of the present application is an accounting processing method by an accounting processing apparatus that registers cleaning items received from a customer and outputs a receipt in connection with the payment settlement of the registered cleaning items. The accounting processing apparatus includes a reading step of reading code information for identifying the customer, a reference step of referring to information indicating whether or not to electronically receive a receipt ticket for the cleaning items received from the customer based on the read code information, an output step of outputting the information of the receipt ticket in a different manner based on the result referred to by the reference step, and a printing step of printing a receipt including information for installing a member application when the reference result is not set to electronically receive the receipt ticket for the cleaning items, and not printing a receipt including information for installing the member application when the reference result is set to electronically receive the receipt ticket for the cleaning items.

Brief Description of the Drawings

[0011]

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Embodiments for Carrying Out the Invention

[0012] Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is an overall schematic configuration diagram of a cleaning system 1 using an accounting processing apparatus and an information processing system (accounting processing method) according to an embodiment of the present invention. As shown in the figure, this cleaning system 1 includes a management apparatus 10, an accounting processing apparatus (hereinafter referred to as a "POS terminal") 30 installed at each cleaning intermediary store (including a cleaning store that performs cleaning at that store; the same shall apply hereinafter), a factory terminal 50 installed at a cleaning factory, a mobile terminal (for example, a terminal device such as a mobile phone or a smartphone) 70 possessed by a customer (user), and a terminal device (for example, a personal computer or a tablet terminal, hereinafter referred to as a "home terminal") 80 possessed by a customer (user), which are connected so as to enable two-way communication via a network (communication line) 100 such as the Internet. The management apparatus 10, the POS terminal 30, and the factory terminal 50 may be connected by a dedicated communication line.

[0013] The management apparatus 10 is a computer (for example, a server or the like) that controls the entire cleaning system 1 and manages various information such as a product file 110 and a necessity file 130. From the perspective of the POS terminal 30, the management apparatus 10 is an external apparatus connected via the network 100.

[0014] FIG. 2 is a diagram showing an example of a functional block diagram of the management device 10. As shown in the figure, the management device 10 includes a CPU 11, a ROM 13, a RAM 15, a display unit 17, a hard disk (storage means) 19, an operation unit 21, and a communication unit 23, and these elements are connected to each other via a bus 25. The CPU 11 controls the operation of the management device 10 by executing a control program stored in the ROM 13. The ROM 13 stores various information such as the control program. The RAM 15 temporarily stores various information. The display unit 17 is, for example, a liquid crystal display, and displays information to an operator who operates the management device 10. The hard disk 19 is a storage means for storing various information such as a product file 110 and a necessity file 130 described below. The operation unit 21 is an input means having various keys and the like for receiving various operations from an operator who operates the management device 10. The communication unit 23 is a communication interface for communicating (transmitting and receiving) with various external devices via a network 100, and is a receiving means for receiving information from other devices and a transmitting means for transmitting information to other devices.

[0015] The POS terminal 30 is installed at the cleaning agent store, and performs customer information registration processing for inputting customer name, telephone number, necessity information of the following deposit ticket or electronic receipt, etc., merchandise information registration processing for performing processes such as merchandise deposit and return, and payment settlement (accounting processing), etc. FIG. 3 is a diagram showing an example of the functional block diagram of the POS terminal 30. As shown in the figure, the POS terminal 30 is configured by connecting a CPU 31, a ROM 33, a RAM 35, a display unit 37, an input unit 39, a printing unit (receipt issuing means) 41, and a communication unit 43 via a bus 45. The CPU 31 controls the operation of the POS terminal 30 by executing the control program stored in the ROM 33. The ROM 33 stores various information such as the control program. The RAM 35 temporarily stores various information. The hard disk 34 is a storage means for storing various information such as a merchandise file 110 and a necessity file 130. The display unit 37 is, for example, a liquid crystal display (a display unit combined with a touch panel (input and display unit)), and displays information to a store clerk who operates the POS terminal 30 (merchandise reception processing, merchandise return processing, payment settlement processing, etc.). The input unit 39 has various keys for receiving various operations from the store clerk who operates the POS terminal 30, a touch panel provided on the surface of the display unit 37, a handy scanner, a card reader, etc. The printing unit 41 is used to issue receipts (receipts), deposit tickets, etc. The communication unit 43 is a communication interface for communicating with various external devices via a network 100. Note that the plurality of POS terminals 30 connected to the network 100 may be a large number of POS terminals 30 such as a plurality of POS terminals 30 of the same chain store, or POS terminals 30 of a cleaning agent store operated by an individual. That is, this cleaning system 1 is a system that can cover chain stores and individual stores.

[0016] The factory terminal 50 is a computer installed at the cleaning factory that actually performs cleaning. Although not shown in the figure, it is configured by connecting at least a CPU, a ROM, a RAM, a display unit, an input unit, and a communication unit via a bus.

[0017] The mobile terminal 70 is a mobile terminal, such as a smartphone (multifunction phone), held by each customer who uses the cleaning service, and exchanges various information with the management device 10 and the POS terminal 30. FIG. 4 is a diagram showing an example of a functional block diagram of the mobile terminal 70. As shown in the figure, the mobile terminal 70 is configured by connecting a CPU 71, a ROM 73, a RAM 75, a touch panel combined display unit (input and display unit) 77, and a communication unit 78 via a bus 79. The CPU 71 controls the operation of the mobile terminal 70 by executing a control program stored in the ROM 73. The ROM 73 stores various information such as the control program and image data (image format information) displayed on the touch panel combined display unit 77. The RAM 75 temporarily stores various information. The touch panel combined display unit 77 is a device that combines a display device that displays various images, such as a liquid crystal panel, with a position input device, such as a touchpad, and displays information to a customer (mobile terminal holder) who operates the mobile terminal 70, and inputs information by pressing (tapping, dragging, flicking, etc.) the display on the screen. The communication unit 78 is a communication interface for communicating with various external devices via the network 100, and also serves as a means for receiving various information, such as detailed information on products requested to be cleaned.

[0018] Also, various applications can be freely installed on the mobile terminal 70 from the management device 10, and for example, a cleaning membership application as shown in Fig. 9 is installed on the mobile terminal 70. Note that the cleaning membership application may be installed by capturing an image of the two-dimensional code (1. App download) printed at the bottom of the receipt R2 shown in Fig. 12 with an imaging unit (CCD camera) not shown, decoding (decrypting) the captured two-dimensional code, and connecting to a download destination (for example, a management device such as a server) based on the decryption result to download and install the cleaning membership application.

[0019] This cleaning membership application is generally composed of two elements: "activity" and "service". An activity is a program with one screen. While the screen is being displayed, it is in the running state, but when the user exits the application or an interruption such as a phone call comes in and the screen disappears, it enters a standby state.

[0020] On the other hand, a service is a program that has no screen and always operates as a background process. It resides in the system of the mobile terminal 70 and executes processing in response to requests from the cleaning membership application or other applications. Since the service itself has no screen, it sets data, etc. through an activity that has a screen. Note that since the service and the activity may have different operating processes, they operate through an inter-process communication mechanism. For example, the cleaning membership application (activity) that displays the details of the items for which cleaning has been requested and the program (service) that receives the details of the cleaning items, the completion information of the cleaning, etc. distributed from the management device 10 operate using inter-process communication.

[0021] FIG. 5 is a diagram showing an example of a functional block diagram of a home terminal 80 (for example, a personal computer, a tablet terminal, etc.) owned by a customer. As shown in the figure, the home terminal 80 is configured by connecting at least a CPU 81, a ROM 83, a RAM 85, a display unit 87, an input unit 89, and a communication unit 93 via a bus 95. Note that the printing unit 91 may be connected in a form such as via an interface such as USB of the home terminal 80 or via the communication unit 93 by WiFi or the like.

[0022] FIG. 6 is a diagram showing an example of the product file 110 stored in the management device 10. As shown in the figure, the product file 110 stores a product code, a product name, a washing category, a storage category, a unit price, the number of days until completion, etc. Here, the number of days until completion is the normal number of days from receiving the product until the cleaning is completed.

[0023] FIG. 7 is a diagram showing an example of the necessity file 130 stored in the management device 10. As shown in the figure, the necessity file 130 stores customer codes and the necessity of deposit slips and electronic receipts. The necessity of deposit slips and electronic receipts can be read from the necessity file 130 for the corresponding customer based on the customer identification information registered as a member of the corresponding customer in, for example, the POS terminal 30 or the management device 10, and the necessity information of deposit slips and electronic receipts can be set and changed as appropriate. Also, when newly registering a member in the POS terminal 30 or the management device 10, the necessity information may be set. Note that the setting of the necessity information in the necessity file 130 may be enabled when registering a member using the mobile terminal 70. For example, a two-dimensional code (for member registration) printed at the bottom of the receipt shown in FIG. 12 is imaged by an imaging unit (CCD camera) not shown in the mobile terminal 70, the imaged two-dimensional code is decoded, connected to a member registration destination (for example, a management device such as a server) based on the decoding result, and the necessity information is input as input information (customer information) for various settings on the member registration screen displayed on the display unit of the mobile terminal 70. Of course, the necessity information of deposit slips and electronic receipts in the necessity file 130 can be configured to be changeable as appropriate even after member registration. Note that the necessity file 130 is not limited to being stored in the RAM 15 or the hard disk 19 of the management device 10, and may be stored in the RAM 35 or the hard disk 34 of the POS terminal 30.

[0024] FIG. 8 is a diagram showing an example of the stored goods history file 150 stored in the management device 10. As shown in the figure, the stored goods history file 150 stores information such as customer codes, stored goods names, prices, storage dates, scheduled completion dates, completion dates, and pickup dates.

[0025] "Example 1" Next, an example of the operation of this cleaning system 1, "Example 1", will be described. This cleaning system 1 is configured such that the mobile terminal 70 itself has functions of a membership card, receipt (electronic receipt), and deposit ticket of a cleaning shop, and the management device 10 side or the like can distribute detailed information of registered products, accounting information, finishing information of cleaning, etc. to the mobile terminal 70, and conversely, questionnaire information or the like can be transmitted from the mobile terminal 70 side or the like to the management device 10 side. And customer information is centrally managed by the management device 10. Note that the management device 10 is a cloud server that provides services specialized for cleaning, and cleaning shops and the like use the mechanism of this cloud server to provide customers with various services and services such as granting privileges from receiving to delivering the cleaning items received from customers.

[0026] And the customer downloads in advance the cleaning membership application displayed on the touch panel and display unit 77 of the mobile terminal 70 and stores it in the RAM 75, thereby becoming a member on this cleaning system 1. At this time, the necessity information of a paper deposit ticket (or electronic deposit ticket), which is one of the customer information, is input from the POS terminal 30, the management device 10, or the mobile terminal 70 and stored in the management device 10 or the POS terminal 30. Further, when a paper deposit ticket is not required, the distribution destination (for example, the customer's mobile terminal 70, the home terminal 80 owned by the customer, etc.) for distributing the detailed information of the product is also input from the POS terminal 30, the management device 10, or the mobile terminal 70 as one of the customer information and stored in the management device 10 or the POS terminal 30.

[0027] FIG. 10 is a processing flowchart at the time of payment settlement in the POS terminal 30. First, in order for a customer to deposit cleaning items, when the customer goes to a cleaning intermediary store (for example, "XXX Cleaning AAA Store") and launches the cleaning member application on the mobile terminal 70, a membership card screen G1 as shown in FIG. 9 is displayed on the touch panel integrated display unit 77 as the home screen. Then, the input unit 39 of the POS terminal 30 of the cleaning intermediary store reads the barcode (member number, etc.) displayed on this membership card screen G1 (step ST1-1).

[0028] The POS terminal 30 makes an inquiry to the management device 10 using the read member number (customer code), etc., acquires member information, and stores it in the RAM 35 (step ST1-2). The member information also includes the necessity information of the deposit ticket. Note that the acquisition of the necessity information is not limited to making an inquiry to the management device 10 using the read member number (customer code), etc. For example, the member information may be stored in the POS terminal 30 of the cleaning intermediary store, and the corresponding member information may be called from the member information stored in the POS terminal 30 using the read member number (customer code), etc., to acquire the necessity information of the deposit ticket. Note that the necessity information of the deposit ticket is either the setting of a paper deposit ticket or an electronic deposit ticket. In this embodiment, a paper deposit ticket is shown as an example, but the setting of the necessity information in the case of an electronic deposit ticket is the reverse setting of the setting of the paper deposit ticket in this embodiment (yes for the electronic deposit ticket means no for the paper deposit ticket, no for the electronic deposit ticket means yes for the paper deposit ticket).

[0029] Then, the CPU 31 of the POS terminal 30 registers the deposited goods in the POS terminal 30 (step ST1-3) and performs the payment settlement (settlement) (step ST1-4). Note that the unit price and the scheduled number of days for completion used for the calculation of the payment settlement, etc. are calculated using the information in the product file 110.

[0030] Next, based on the necessity information of the deposit slip (paper), determine the necessity of the deposit slip (step ST1-5). If the answer is no, proceed to step ST1-6, and the printing unit 41 prints and issues a receipt R1 (total information 11a instead of detailed information 12b) as shown in FIG. 11, which does not include the detailed information 12b (see FIG. 12). On the other hand, if the answer is yes, proceed to step ST1-7, and the printing unit 41 prints and issues one receipt R2 or two receipts R2-1 and R2-2 including the detailed information 12b or 13b as shown in FIG. 12 or FIG. 13.

[0031] Here, the receipt R1 without the detailed information shown in FIG. 11 is a receipt that only records the receipt, that is, only the accounting information. On the other hand, the receipt R2 including the detailed information 12b shown in FIG. 12 is a receipt that records the accounting information and the detailed information of the goods (information showing the deposited goods item by item, and this information becomes the deposit slip) 12b. That is, the receipt R2 is a receipt that prints the receipt and the deposit slip on one receipt. In the cases of FIGS. 11 and 12, when the title printed in the header part does not print the product details 12b, it is "Settlement Receipt", and when printing the product information 12b, it is printed as "Deposit Slip". On the other hand, the receipt R2-1 shown in FIG. 13 is a receipt that records the detailed information 13b of the goods as the deposit slip, and the receipt R2-2 is a receipt that records the accounting information as the receipt. That is, the receipts R2-1 and R2-2 are receipts that print the receipt and the deposit slip on separate receipts.

[0032] Then, after step ST1-6 or step ST1-7, the CPU 31 transmits the detailed information to the management device 10 (step ST1-8). At the same time, the accounting information is also transmitted.

[0033] FIG. 14 is a processing flowchart of the management device 10 when receiving the transmission of the detailed information. When the management device 10 receives the detailed information and the accounting information at a predetermined timing, the CPU 11 of the management device 10 stores these information in the hard disk 19 (step ST2-1).

[0034] Then, the management device 10 determines whether the customer is requesting an electronic deposit receipt using the stored customer information (step ST2-2). If the customer is requesting it, the management device 10 distributes an electronic deposit receipt consisting of the item details information and the accounting information to the mobile terminal 70 or the home terminal 80 (i.e., the destination for the distribution of the details information preset by the customer) (step ST2-3). At the mobile terminal 70 or the home terminal 80, the above item details information and accounting information are stored in its RAM 75 or RAM 85. At the same time, the management device 10 also distributes information such as the date and time when each item was deposited and the scheduled completion date to the mobile terminal 70 or the home terminal 80 and stores it in its RAM 75 or RAM 85.

[0035] Then, on the membership card screen G1 of the mobile terminal 70 shown in FIG. 9, when the "Usage History" at the bottom is tapped, as shown in FIG. 15, a product deposit list screen G2 of all the cleaning agents connected on the network 100 is displayed. Further, when, for example, the "In Deposit" column g1 in the top list in the product deposit list screen G2 is tapped, using the distributed details information and accounting information, as shown in FIG. 16, a usage history details screen G3 for the item in deposit is displayed. The usage history details screen G3 corresponds to the conventional deposit receipt and receipt. That is, the usage details data are used for the deposit receipt part g2, and the accounting information data are used for the receipt part g3. Note that the display of the usage history details screen G3 on the mobile terminal 70 is performed when the customer is requesting an electronic deposit receipt. Therefore, when the customer rejects the request for the electronic deposit receipt (when the necessity setting information is "no"), it is not displayed. At this time, since a paper receipt R2 or R2-1, R2-2 as shown in FIG. 12 or FIG. 13 is issued to the customer, there is no problem. Also, even when the customer is requesting an electronic deposit receipt (when the necessity setting information is "yes"), since a receipt R1 displaying accounting information as shown in FIG. 11 is issued, the display of the receipt part g3 in the usage history details screen G3 may be omitted.

[0036] On the one hand, when the home terminal 80 is a tablet terminal or the like, the distribution of the product detail information and the accounting information is such that the content corresponding to the usage history detail screen G3 is displayed on the display unit 87 of the home terminal 80 (tablet terminal or the like). Also, when the home terminal 80 is a personal computer or the like, a notice indicating that the product detail information and the accounting information have been distributed is sent from the management device 10 to the home terminal 80 by email or the like. Based on a predetermined URL (the location of an information resource (such as data or a service) existing on the Internet) described in the email opened by the mailer (software for creating, sending and receiving emails, and storing and managing received emails) of the home terminal 80 (personal computer or the like), access is made to the management device 10 via a communication line, and a member Web page is opened and logged in using the login ID and password, thereby causing the content corresponding to the usage history detail screen G3 to be displayed on the display unit 87.

[0037] Then, when the cleaning of the product is completed at the factory, an input indicating that the product is finished is made from the factory terminal 50 or from the POS terminal 30 of the cleaning agency where the finished product is brought in from the factory, and is transmitted to the management device 10. The management device 10 transmits a notice that the product is finished to the customer's mobile terminal 70 or home terminal 80. Then, the customer who has been notified that the cleaning item is finished goes to pick up the cleaning item after the notified completion date. When the fact that the product has been picked up is input from the POS terminal 30 and received by the management device 10, the management device 10 records this pick-up date in the "Pick-up Date" column of the consigned product history file 150 shown in FIG. 8. Note that the management device 10 also distributes various sales information, coupon information, questionnaire requests, etc. to each mobile terminal 70 or home terminal 80 as appropriate.

[0038] As described above, the POS terminal (accounting processing device) 30 is a device that registers cleaning items (merchandise) (steps ST1-3, etc.) and performs payment settlement (steps ST1-4, etc.) based on the detailed information of the registered cleaning items. Further, it refers to the necessity information indicating the necessity of a deposit receipt preset for each customer, and according to the reference result of the referred necessity information, it is configured to include receipt output means (CPU 31, etc. that execute steps ST1-5 to ST1-7) for outputting different receipts R1 and R2 issued along with the payment settlement. Thereby, only the necessary items can be printed on the receipt, etc. according to each customer who needs a deposit receipt and each customer who does not need a deposit receipt. Thereby, the receipt, which is a consumable, can be saved, and economic waste can be eliminated. Also, in any case, a receipt is issued, and using this receipt (receipt), various declarations, etc. can be easily and surely performed.

[0039] More specifically, when the result of the reference is negative (in the case of a customer who does not need a paper deposit receipt or who needs an electronic deposit receipt), the receipt output means issues a receipt R1 that does not include the detailed information of the merchandise on the receipt issued along with the payment settlement (step ST1-6). When the result of the reference is affirmative (in the case of a customer who needs a paper deposit receipt or who does not need an electronic deposit receipt), the receipt output means issues a receipt R2 (or R2-1 and R2-2) including the detailed information of the merchandise on the receipt issued along with the payment settlement (step ST1-7). Therefore, since the issuance mode of the receipt is varied based on the necessity information, the receipt (consumable) can be saved and no economic waste occurs.

[0040] In addition, when the result of referring to the necessity information described above is negative (in the case of a customer who does not need a paper deposit slip or needs an electronic deposit slip), when the payment settlement is made, the POS terminal 30 includes a transmission means (such as the CPU 31 that executes step ST1-8 and the communication unit 43, etc.) that transmits at least the detailed information of the product to the management device (external device) 10. As a result, the management device 10 can send the detailed information to the customer's delivery destination (mobile terminal 70 or home terminal 80), and the electronic deposit slip displayed at the customer's delivery destination can be made into a deposit slip including the detailed information (also used as an electronic receipt). This can prevent the deposit slip from being accidentally lost or discarded like a paper deposit slip. In the above embodiment, even when the result of referring to the necessity information is affirmative, when the payment settlement is made, the detailed information of the product is transmitted to the management device (external device) 10. This is for data management by the management device 10.

[0041] Looking at the entire cleaning system 1, the cleaning system (information processing system) 1 includes a POS terminal (accounting processing device) 30 that registers products and performs payment settlement based on the detailed information of the registered products, and a management device (external device) 10 connected to the POS terminal 30 via a network (communication line) 100. The POS terminal 30 refers to necessity information indicating the necessity of a preset deposit slip, and outputs different receipts R1 and R2 issued along with the payment settlement according to the reference result of the referred necessity information. The POS terminal 30 also includes a transmission means that transmits at least the detailed information of the product for which the payment settlement has been made to the management device 10. On the other hand, the management device 10 includes a reception means (such as the CPU 11 that executes step ST2-1, etc.) that receives the transmitted detailed information of the product at a predetermined timing, and refers to necessity information indicating the necessity of a preset deposit slip. When there is registration of the necessity information, the management device 10 includes a distribution means (such as the CPU 11 that executes steps ST2-2 and ST2-3, etc.) that distributes the detailed information of the product to a preset customer delivery destination (mobile terminal 70 or home terminal 80).

[0042] In the above-described cleaning system 1, it was explained that the customer possesses both the mobile terminal 70 and the home terminal 80. However, it is also acceptable if the customer possesses only one of them, or even if the customer possesses neither of them. If the customer possesses neither of them, there is no need for an electronic deposit receipt. For example, when registering as a member, the receipt issuance method may be made different by using a method of distinguishing between regular members and smartphone members. In this case, if registered as a regular member, it is treated as a member who does not use (or possess) either the mobile terminal 70 or the home terminal 80, and is operated using a medium such as a membership card. In this case, the detailed information of the goods is printed on the receipt (paper deposit receipt) and issued. Also, if registered as a smartphone member, an electronic deposit receipt or an electronic receipt is distributed to the customer's smartphone or the like, but the receipt issuance method may be made different based on the necessity information set at the time of member registration.

[0043] "Example 2" Next, an example of the operation of this cleaning system 1, "Example 2", will be described. Similar to the above Example 1, this cleaning system 1 also has the functions of a membership card, a receipt (electronic receipt), and a deposit receipt in the mobile terminal 70 itself. Also, detailed information of registered goods, accounting information, finishing information of cleaning, etc. are distributed from the management device 10 side or the like to the mobile terminal 70, and conversely, questionnaire information or the like can be transmitted from the mobile terminal 70 side or the like to the management device 10 side. And the customer information is centrally managed by the management device 10. Note that the management device 10 is a cloud server that provides services specialized for cleaning. Cleaning stores and the like utilize the mechanism of this cloud server to provide various services and services with added benefits to customers, from receiving cleaning items entrusted by customers to delivering them.

[0044] Then, in advance, the customer downloads the cleaning membership application displayed on the touch panel and display unit 77 of the mobile terminal 70 and stores it in the RAM 75, thereby becoming a member on this cleaning system 1. At this time, the necessity information of the electronic receipt, which is one of the customer information, is input from the POS terminal 30, the management device 10, or the mobile terminal 70 and stored in the management device 10 or the POS terminal 30. Further, when the electronic receipt is required, the distribution destination (for example, the customer's mobile terminal 70, the home terminal 80 owned by the customer, etc.) for distributing the detailed information of the product is also input as one of the customer information from the POS terminal 30, the management device 10, or the mobile terminal 70 and stored in the management device 10 or the POS terminal 30.

[0045] Figure 17 is a processing flowchart at the time of payment settlement in the POS terminal 30. First, in order for the customer to deposit cleaning items, when the customer goes to a cleaning intermediary store (for example, "XXX Cleaning AAA Store") and starts the cleaning membership application of the mobile terminal 70, a membership card screen G1 as shown in FIG. 9 is displayed on the touch panel and display unit 77 as the home screen. Then, the input unit 39 of the POS terminal 30 of the cleaning intermediary store reads the barcode (member number, etc.) displayed on this membership card screen G1 (step ST1'-1).

[0046] The POS terminal 30 makes an inquiry to the management device 10 using the read member number (customer code, etc.), acquires the member information, and stores it in the RAM 35 (step ST1'-2). The member information also includes the necessity information of the electronic receipt. Note that the acquisition of the necessity information is not limited to making an inquiry to the management device 10 using the read member number (customer code, etc.). For example, the member information may be stored in the POS terminal 30 of the cleaning intermediary store, and the corresponding member information may be called from the member information stored in the POS terminal 30 using the read member number (customer code, etc.) to acquire the necessity information of the electronic receipt.

[0047] Then, the CPU 31 of the POS terminal 30 registers the deposited goods in the POS terminal 30 (step ST1'-3) and performs the payment settlement (settlement) (step ST1'-4). Note that the unit price and the planned number of days to completion used for the calculation of the payment settlement, etc. are calculated using the information in the product file 110.

[0048] Next, based on the necessity information of the electronic receipt, it is determined whether an electronic receipt is required (step ST1'-5). If it is required, the process proceeds to step ST1'-6, and the printing unit 41 prints and issues a receipt R1 that does not include the detailed information 12b in FIG. 12 (total information 11a instead of the detailed information 12b) as shown in FIG. 11. On the other hand, if it is not required, the process proceeds to step ST1'-7, and the printing unit 41 prints and issues one receipt R2 including the detailed information 12b or two receipts R2-1, R2-2 as shown in FIG. 12 or FIG. 13.

[0049] Here, the receipt R1 that does not include the detailed information shown in FIG. 11 is a receipt that only records the receipt, that is, only the accounting information. On the other hand, the receipt R2 including the detailed information 12b shown in FIG. 12 is a receipt that records the accounting information and the detailed information of the goods (information showing the deposited goods item by item, and this information becomes the deposit slip) 12b. That is, the receipt R2 is a receipt that prints the receipt and the deposit slip on one receipt. On the other hand, the receipt R2-1 shown in FIG. 13 is a receipt that records the detailed information 13b of the goods as the deposit slip, and the receipt R2-2 is a receipt that records the accounting information as the receipt. That is, the receipts R2-1 and R2-2 are receipts that print the receipt and the deposit slip on separate receipts.

[0050] Then, after step ST1'-6 or step ST1'-7, the CPU 31 transmits the detailed information to the management device 10 (step ST1'-8). At the same time, the accounting information is also transmitted.

[0051] FIG. 18 is a flowchart of the processing of the management device 10 when receiving the transmission of the detailed information. When the management device 10 receives the detailed information and the accounting information at a predetermined timing, the CPU 11 of the management device 10 stores those information in the hard disk 19 (step ST2'-1).

[0052] Then, the management device 10 determines whether the customer requests an e-receipt by using the stored customer information (step ST2'-2). If the customer requests it, the management device 10 distributes the detailed information of the goods and the accounting information to the mobile terminal 70 or the home terminal 80 (that is, the destination of the detailed information preset by the customer) (step ST2'-3). In the mobile terminal 70 or the home terminal 80, the above-mentioned detailed information of the goods and the accounting information are stored in its RAM 75 or RAM 85. At the same time, the management device 10 also distributes information such as the date and time when each of the above goods was deposited and the scheduled completion date to the mobile terminal 70 or the home terminal 80 and stores them in its RAM 75 or RAM 85.

[0053] Then, on the membership card screen G1 of the mobile terminal 70 shown in FIG. 9, when tapping the "Usage History" at the lower part thereof, as shown in FIG. 15, the goods deposit list screen G2 of all the cleaning agents connected on the network 100 is displayed. Further, when tapping, for example, the "In Deposit" column g1 of the topmost list in the goods deposit list screen G2, using the distributed detailed information and accounting information, as shown in FIG. 16, the usage history details screen G3 of the in-deposit is displayed. The usage history details screen G3 corresponds to the conventional deposit slip and receipt. That is, the data of the usage details are used for the deposit slip part g2, and the data of the accounting information are used for the receipt part g3. Note that the display of the usage history details screen G3 on the mobile terminal 70 is performed when the customer requests an e-receipt. Therefore, when the customer rejects the request for an e-receipt, it is not displayed. At this time, since a paper receipt R2 or R2-1, R2-2 as shown in FIG. 12 or FIG. 13 is issued to the customer, there is no problem. Also, even when the customer requests an e-receipt, since a receipt R1 displaying the accounting information as shown in FIG. 11 is issued, the display of the receipt part g3 in the usage history details screen G3 may be omitted.

[0054] On the other hand, when the home terminal 80 is a tablet terminal or the like, the detailed product information and accounting information are distributed such that the content corresponding to the usage history details screen G3 is displayed on the display unit 87 of the home terminal 80 (tablet terminal or the like). When the home terminal 80 is a personal computer or the like, a notice that the detailed product information and accounting information have been distributed is sent from the management device 10 to the home terminal 80 by mail or the like. Based on a predetermined URL (the location of an information resource (such as data or a service) existing on the Internet) described in the mail opened by the mailer (software for creating, sending and receiving e-mails, and storing and managing received e-mails) of the home terminal 80 (personal computer or the like), access is made to the management device 10 via a communication line, and a member Web page is opened and logged in with a login ID and password, thereby causing the content corresponding to the usage history details screen G3 to be displayed on the display unit 87.

[0055] When the cleaning of the product is completed at the factory, an input indicating that the product is finished is made from the factory terminal 50 or from the POS terminal 30 of the cleaning agency where the finished product is brought in from the factory, and is transmitted to the management device 10. The management device 10 transmits a notice that the product is finished to the customer's mobile terminal 70 or home terminal 80. Then, the customer who has been notified that the cleaned product is finished goes to pick up the cleaned product after the notified completion date. When the fact that the product has been picked up is input from the POS terminal 30 and received by the management device 10, the management device 10 records this pick-up date in the "pick-up date" column of the stored product history file 150 shown in FIG. 8. The management device 10 also distributes various sales information, coupon information, questionnaire requests, etc. to each mobile terminal 70 or home terminal 80 as appropriate.

[0056] As described above, the above POS terminal (accounting processing device) 30 is a device that registers cleaning items (products) (such as in step ST1'-3, etc.) and performs payment settlement (such as in step ST1'-4, etc.) based on the detailed information of the registered cleaning items. Further, it refers to the necessity information indicating whether an electronic receipt is required for each customer in advance, and according to the reference result of the referred necessity information, it is configured with receipt output means (such as the CPU 31 that executes steps ST1'-5 to ST1'-7) that outputs different receipts R1 and R2 issued along with the above payment settlement. Thereby, only the necessary items can be printed on the receipt, etc., according to each of the customers who need an electronic receipt and those who do not need an electronic receipt. As a result, the receipt, which is a consumable, can be saved, and economic waste can be eliminated. Also, in any case, a receipt is issued, so using this receipt (receipt), various declarations, etc. can be performed easily and surely.

[0057] More specifically, when the referred result is necessary (in the case of a customer who needs an electronic receipt), the above receipt output means issues receipt R1 that does not include the detailed information of the product on the receipt issued along with the above payment settlement (step ST1'-6). When the referred result is negative (in the case of a customer who does not need an electronic receipt), receipt R2 (or R2-1 and R2-2) including the detailed information of the product is issued on the receipt issued along with the above payment settlement (step ST1'-7). Therefore, the receipt (consumable) can be saved, and no economic waste occurs.

[0058] Also, when the result of referring to the necessity information is that it is necessary, when the payment settlement is made, the POS terminal 30 includes a transmission means (such as the CPU 31 and the communication unit 43 that execute step ST1-8) for transmitting at least the detailed information of the product to the management device (external device) 10. As a result, the management device 10 can send the detailed information to the customer's delivery destination (mobile terminal 70 or home terminal 80), and the electronic receipt displayed at the customer's delivery destination can be made into a deposit slip including the detailed information (used in combination). This can prevent the deposit slip from being accidentally lost or discarded like a paper deposit slip. In the above embodiment, even when the result of referring to the necessity information is negative, when the payment settlement is made, the detailed information of the product is sent to the management device (external device) 10. This is for data management by the management device 10.

[0059] Looking at the entire cleaning system 1, the cleaning system (information processing system) 1 includes a POS terminal (accounting processing device) 30 that registers products and performs payment settlement based on the detailed information of the registered products, and a management device (external device) 10 connected to the POS terminal 30 via a network (communication line) 100. The POS terminal 30 refers to necessity information indicating the necessity of a preset electronic receipt, and outputs different receipts R1 and R2 issued along with the payment settlement according to the reference result of the referred necessity information. The POS terminal 30 also includes a transmission means for transmitting at least the detailed information of the product for which the payment settlement has been made to the management device 10. On the other hand, the management device 10 includes a receiving means (such as the CPU 11 that executes step ST2'-1) for receiving the transmitted detailed information of the product at a predetermined timing, and a distribution means (such as the CPU 11 that executes steps ST2'-2 and ST2'-3) for distributing the detailed information of the product to a preset customer delivery destination (mobile terminal 70 or home terminal 80) when the reference result is that it is necessary after referring to the necessity information indicating the necessity of a preset electronic receipt.

[0060] In the above-described cleaning system 1, it has been described that the customer possesses both the mobile terminal 70 and the home terminal 80. However, the customer may possess only one of them, or even if the customer possesses neither of them, the present invention can still be applied. If the customer possesses neither of them, there is no need for an electronic receipt.

[0061] Although the embodiments of the present invention have been described above, the present invention is not limited to the above embodiments, and various modifications are possible within the scope of the technical idea described in the claims, the specification, and the drawings. Even for any configuration that is not directly described in the specification and the drawings, as long as it exhibits the functions and effects of the present invention, it is within the scope of the technical idea of the present invention. For example, in the above example, as an information processing system according to the present invention, an example of a cleaning system that deposits cleaning items and settles the payment, and later receives the cleaned items has been shown. However, the present invention is not limited to this. For example, the present invention can be similarly applied to a repair system that deposits various repair items and settles the payment, and later receives the repaired items. Also, the accounting processing device is not limited to a POS terminal, and it may be, for example, a ticket issuing machine or the like. In short, as long as it is an information processing system having an accounting processing device that registers products and performs payment settlement based on the detailed information of the registered products, and an external device connected to the accounting processing device via a communication line, the present invention can be applied to any system. Also, the above-described home terminal is a concept including various terminals installed in the customer's personal home or office.

Explanation of Reference Numerals

[0062] 1 Cleaning System (Information Processing System) 10 Management Device (External Device) 11 CPU 13 ROM 15 RAM 17 Display Unit 19 Hard Disk (Storage Means) 21 Operation Unit 23 Communication Unit 25 Bus 30 POS Terminal (Accounting Processing Device) 31 CPU 33 ROM 34 Hard Disk 35 RAM 37 Display Unit 39 Input unit 41 Printing unit (receipt issuing means) 43 Communication Department 45 Bus 50 Factory terminal 70 Mobile terminal (terminal device) 71 CPU 73 ROM 75 RAM 77 Touch panel combined display unit (input and display unit) 78 Communications Department 79 Bus 80 Personal computers (terminal devices, home terminals) 81 CPU 83 ROM 85 RAM 87 Display section 89 Input section 91 Printing section 93 Communication Department 95 Bus 100 Network (communication line) 110 Product file 130 Necessity file 150 Deposit item history file R1 receipt R2 receipt R2-1, R2-2 Receipt G1 Membership card screen G2 Product deposit list screen G3 Usage history details screen g1 "In custody" section g2 custody slip section g3 Receipt section 11a Accounting information 12b Statement information 13a Accounting information 13b Detail information

Claims

1. An acquisition means for acquiring code information that identifies a customer in a transaction; a registration means for registering product information desired by the customer; a payment means for settling a transaction based on the product information; a transmitting means for transmitting registration information relating to the transaction settled by the payment means to the mobile terminal carried by the customer based on the code information acquired by the acquiring means; a printing means for printing information for using the mobile terminal in a store; Equipped with When a transaction is performed in which the transmission means transmits registration information to the mobile terminal, the printing means does not print information for using the mobile terminal in a store on a receipt for the transaction. An accounting processing system characterized by:

2. The printing means Printing information for installing a member application on the mobile terminal as information for using the store using the mobile terminal.

2. The accounting processing system according to claim 1.

3. The printing means Printing information for displaying a member registration screen on the mobile terminal as information for using the store using the mobile terminal.

2. The accounting processing system according to claim 1.

4. A computer as an accounting processing system, an acquisition means for acquiring code information for identifying a customer in a transaction; a registration means for registering product information desired by said customer; a payment means for settling the price for a transaction based on the product information; a transmitting means for transmitting registration information relating to the transaction settled by the payment means to the mobile terminal carried by the customer based on the code information acquired by the acquiring means; a printing means for printing information for using the mobile terminal in a store; It functions as Furthermore, when a transaction performed by the transmission means is a transaction in which registration information is transmitted to the mobile terminal, the printing means is caused to function so as not to print information for using the mobile terminal in a store on a receipt for the transaction. A program characterized by:

5. An acquisition step of acquiring code information that identifies a customer in a transaction; a registration step of registering product information desired by the customer; a payment step of paying for a transaction based on the product information; a transmitting step of transmitting registration information relating to the transaction settled in the settlement step to a mobile terminal carried by the customer based on the code information acquired in the acquiring step; a printing step of printing information for using the mobile terminal in a store; Equipped with In the printing step, if the transaction performed in the transmission step is a transaction in which registration information is transmitted to the mobile terminal, information for using the mobile terminal in a store is not printed on a receipt for the transaction. An accounting method characterized by:

Images