Business support system and business support program

Abstract

To provide a business support system and a business support program which can reduce a labor to be taken to issuance of a receipt.SOLUTION: A business support system 10 comprises: an issuance processing unit 113; and a designation processing unit 114. The issuance processing unit 113 issues a receipt Rc1 regarding medical treatment. The designation processing unit 114 alternatively designates a form of the receipt Rc1 from among a plurality of forms.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a business support system and a business support program used in medical treatment. [Background technology]

[0002] A related technology is known as a business support system used to edit patient medical information (see, for example, Patent Document 1). The business support system according to the related technology includes an electronic medical record device, a reception terminal, and an examination terminal. The reception terminal is placed, for example, at the reception desk of a medical institution and is used by medical office staff at the medical institution when performing counter operations including accounting. In this type of business support system, receipts can be issued by performing specific operations on the accounting screen displayed on the reception terminal. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 2023-161267 Summary of the Invention [Problem to be solved by the invention]

[0004] Incidentally, in Japan, for example, there are two types of receipts for medical treatment: invoice-compatible receipts and regular receipts (non-invoice-compatible receipts). If the business support system can only issue regular receipts, for example, the invoice-compatible receipts must be issued by hand, which can result in the problem that issuing the receipts can be time-consuming.

[0005] An object of the present invention is to provide a business support system and a business support program that can reduce the effort required for issuing receipts. [Means for solving the problem]

[0006] According to one aspect of the present invention, there is provided a business support system including an issuing processor and a designation processor. The issuing processor issues receipts for medical treatment. The designation processor designates the form of the receipt by selecting one form from a plurality of forms.

[0007] A business support chart program according to another aspect of the present invention is a program for causing a computer to execute an issuing step and a designation step. In the issuing step, a receipt for medical treatment is issued. In the designation step, the form of the receipt is designated by selecting one from a plurality of forms. [Effects of the Invention]

[0008] According to the present invention, it is possible to provide a business support system and a business support program that can reduce the effort required for issuing receipts. [Brief explanation of the drawings]

[0009] [Figure 1] FIG. 1 is a block diagram showing an example of a business support system according to an embodiment of the present invention. [Figure 2] FIG. 2 is a diagram showing an example of a receipt issued by the business support system according to the embodiment of the present invention. [Figure 3] FIG. 3 is a diagram showing an example of a medical record screen displayed in the business support system according to the embodiment of the present invention. [Figure 4] FIG. 4 is a diagram showing an example of an accounting screen displayed in the business support system according to an embodiment of the present invention. [Figure 5] FIG. 5 is a diagram showing an example of an accounting screen displayed in the business support system according to an embodiment of the present invention. [Figure 6] FIG. 6 is a diagram showing an example of an accounting screen displayed in the business support system according to an embodiment of the present invention. [Figure 7] FIG. 7 is a diagram showing an example of a self-expense reason classification master maintenance screen displayed in the business support system according to the embodiment of the present invention. [Figure 8] FIG. 8 is a diagram showing an example of a self-expense reason classification master maintenance screen displayed in the business support system according to the embodiment of the present invention. [Figure 9] FIG. 9 is a diagram showing an example of an account management screen displayed in the business support system according to the embodiment of the present invention. [Figure 10] FIG. 10 is a diagram showing an example of a reception screen displayed in the business support system according to the embodiment of the present invention. [Figure 11] FIG. 11 is an enlarged view of a part of the reception screen displayed in the business support system according to the embodiment of the present invention. [Figure 12] FIG. 12 is a diagram showing an example of an insurance setting screen displayed in the business support system according to the embodiment of the present invention. [Figure 13] FIG. 13 is an enlarged view of a part of the insurance setting screen displayed in the business support system according to the embodiment of the present invention. [Figure 14] FIG. 14 is a diagram showing an example of an insurance setting screen at checkout displayed in the business support system according to the embodiment of the present invention. [Figure 15] FIG. 15 is an enlarged view of a part of the insurance setting screen at checkout displayed in the business support system according to the embodiment of the present invention. [Figure 16] FIG. 16 is a flowchart illustrating an example of the procedure of a business support method executed by the business support system according to the embodiment of the present invention. [Figure 17] FIG. 17 is a diagram showing an example of a setting screen displayed in the business support system according to the embodiment of the present invention. [Figure 18] FIG. 18 is a diagram showing an example of an uninsured expense collective correction screen displayed in the business support system according to the embodiment of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0010] Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings to facilitate understanding of the present invention. Note that the following embodiments are examples of specific embodiments of the present invention and are not intended to limit the technical scope of the present invention. Furthermore, the configurations and processing functions described in the following embodiments can be selected and combined as desired.

[0011] [Business Support System 10] As shown in FIG. 1, a business support system 10 according to an embodiment of the present invention includes an electronic medical record device 1, a reception terminal 3, an examination terminal 2, and a printer 4. The electronic medical record device 1, the reception terminal 3, the examination terminal 2, and the printer 4 can communicate with each other via a communication network NT1, such as a local area network (LAN), a wide area network (WAN), the Internet, or an intranet. A host system 5 is also connected to the electronic medical record device 1 via the communication network NT1. The business support system 10 may include multiple units of at least one of the electronic medical record device 1, the reception terminal 3, the examination terminal 2, and the printer 4. Furthermore, the business support system 10 may further include client terminals other than the reception terminal 3 and the examination terminal 2, such as mobile terminals.

[0012] Users of the business support system 10 are medical professionals (medical staff) such as doctors, medical clerks, medical clerks, nurses, pharmacists, or facility managers at medical institutions such as hospitals or pharmacies. In this embodiment, as an example, the business support system 10 is used in a hospital, and the doctors and medical clerks at the hospital are the users of the business support system 10. Users basically use the business support system 10 through the examination terminal 2 or the reception terminal 3. In other words, the electronic medical record device 1 can accept user operation input to the examination terminal 2 or the reception terminal 3, and can display various information on the examination terminal 2 or the reception terminal 3.

[0013] The business support system 10 has a function for managing electronic medical records. In this disclosure, "electronic medical record" refers to a record (medical record) that stores medical information, such as a patient's disease information, examination details, diagnosis results, medication information, test results, and progress, as electronic data. In principle, an electronic medical record is created for each patient, and multiple electronic medical records are created for multiple patients. Here, the various medical information of a patient contained in the electronic medical record is included in "medical record information." The medical record information is newly recorded (written) in the electronic medical record by the electronic medical record device 1 in response to, for example, a user (doctor)'s operation on the examination terminal 2. Furthermore, the medical record information recorded in the electronic medical record is added (added), deleted, changed, updated, etc., by the electronic medical record device 1 in response to, for example, a user's operation on the examination terminal 2. Making any changes to the medical record information contained in the electronic medical record, such as newly recording, adding, deleting, or updating the medical record information, is referred to as "editing" the medical record information. That is, in the business support system 10, the medical record information of the electronic medical record can be edited in response to a user's operation.

[0014] The business support system 10 also has a function for displaying the electronic medical record. In the business support system 10 according to this embodiment, the electronic medical record device 1 can display a display screen, such as a medical record screen P1 (see FIG. 3 ), containing the medical record information, on the examination terminal 2 or the reception terminal 3 in response to a user's operation of the examination terminal 2 or the reception terminal 3. When the medical record screen P1 is displayed on the examination terminal 2 or the reception terminal 3, the electronic medical record is presented to the user, and the user can view the electronic medical record through the examination terminal 2 or the reception terminal 3. The user can then edit the medical record information by performing an operation to edit the medical record information on the medical record screen P1 displayed on the examination terminal 2 or the reception terminal 3. The examination terminal 2 or the reception terminal 3 displays the medical record screen P1 based on display data transmitted from the electronic medical record device 1, or displays the medical record screen P1 by referring to various data stored in the electronic medical record device 1.

[0015] Specifically, in this embodiment, a server-client system is configured by the electronic medical record device 1 and the examination terminal 2 or the reception terminal 3, and a case will be described in which the electronic medical record device 1 executes various processes such as display and printing in response to user operations on the examination terminal 2 or the reception terminal 3. Therefore, in this embodiment, the "display," "operation," "selection," and "input" described below will be described as being performed using the examination terminal 2 or the reception terminal 3. Note that similar displays and operations may also be performed on the electronic medical record device 1.

[0016] The business support system 10 also has the functionality of a medical receipt computer processing system that can perform accounting processes such as registering and updating accounting information. In the business support system 10 according to this embodiment, the electronic medical record device 1 performs the accounting processes such as registering and updating the accounting information in accordance with the medical record information in response to, for example, a user's operation of the reception terminal 3. The accounting information includes various medical information about the patient, just like the medical record information.

[0017] Here, the business support system 10 has a function of issuing a receipt Rc1 (see FIG. 1) as part of the accounting process. In this disclosure, a "receipt" is a document indicating that a medical institution has received medical expenses (i.e., medical costs). The receipt Rc1 includes various information such as the amount received. In principle, the receipt Rc1 is created for each medical treatment for each patient at a single medical institution. As an example, if a medical institution administers a single vaccination (not covered by insurance) to a patient, the receipt Rc1 is issued for the cost of the vaccination. The receipt Rc1 is usually issued when the medical treatment is completed and the amount billed to the patient is determined in the accounting process for the medical treatment, and is handed over to the patient when the medical institution receives the amount stated on the receipt Rc1 (from the patient).

[0018] In the business support system 10 according to this embodiment, the electronic medical record device 1 generates medical receipt information according to the medical record information, and the receipt Rc1 based on the medical receipt information is issued in response to a user's operation of the reception terminal 3. Specifically, the reception terminal 3 can, for example, generate print data for the receipt Rc1 and output the print data to the printer 4 to print (issue) the receipt Rc1.

[0019] The host system 5 is a medical-related system separate from the business support system 10, and it is sufficient that it can communicate with the business support system 10; it does not necessarily have to be in a "host" relationship with the business support system 10. The host system 5 can accept inputs such as patient data, prescription data related to the prescription or administration of medicines to patients, and test data related to the test results of various tests performed on patients. The patient data includes various information related to the patient, such as patient identification information for identifying individual patients, such as a patient ID or patient name (first and last name), as well as the patient's age, sex, medical history, prescription drug history, whether or not the patient drinks alcohol, whether or not the patient smokes, family information, and physical information such as the patient's height, weight, and body surface area.

[0020] The host system 5 inputs the patient data, prescription data, test data, etc. into the electronic medical record device 1 in response to user operation, or automatically inputs them into the electronic medical record device 1 at a predetermined timing, such as a preset closing time. However, the patient data, prescription data, test data, etc. are not limited to being input from the host system 5 to the electronic medical record device 1, but may also be created by the electronic medical record device 1. The electronic medical record device 1 may also be configured to actively read the patient data, prescription data, test data, etc. from the host system 5. Multiple host systems 5 may be provided, and the multiple host systems 5 may include different types of systems. At least one of the patient data, prescription data, and test data may be directly input into the business support system 10 by user operation of the examination terminal 2, the reception terminal 3, or the electronic medical record device 1.

[0021] Incidentally, examples of the form of receipt Rc1 for medical treatment include an invoice-compatible receipt and a regular receipt (a non-invoice-compatible receipt). If the only form of receipt Rc1 that can be issued in the business support system 10 is the regular receipt, for example, for the invoice-compatible receipt, the receipt Rc1 needs to be issued by hand by a person, which results in the problem that issuing the receipt Rc1 can be time-consuming.

[0022] In consideration of these circumstances, the business support system 10 according to this embodiment employs a configuration capable of handling receipts Rc1 in a plurality of formats. Specifically, as shown in FIG. 1, the business support system 10 includes an issuance processing unit 113 and a designation processing unit 114. The issuance processing unit 113 issues the receipt Rc1 related to medical treatment. The designation processing unit 114 selectively designates the format of the receipt Rc1 from a plurality of formats.

[0023] According to the business support system 10, the designation processing unit 114 can select one of a plurality of formats for the receipt Rc1 to be issued by the issuance processing unit 113. In other words, the designation processing unit 114 can select one of a plurality of formats for the receipt Rc1, and the issuance processing unit 113 can issue the receipt Rc1 in the designated format. Therefore, for example, as shown in FIG. 2, the designation processing unit 114 can select one of a plurality of formats for the receipt Rc1, including the invoice-compatible receipt Rc11 and the regular receipt Rc12, thereby making it possible to issue the receipt Rc1 in either the invoice-compatible receipt Rc11 or the regular receipt Rc12. As a result, it is possible to provide the business support system 10 and business support program that can reduce the effort required to issue the receipt Rc1. The details of the functions of the issuing processing unit 113 and the designation processing unit 114 will be explained in the section "Business Support Method" and thereafter.

[0024] [Consultation Terminal 2] The examination terminal 2 is a personal computer equipped with a control unit 21, a memory unit 22, a communication I / F 23, a display unit 24, an operation unit 25, and a drive device 26. The examination terminal 2 is placed in a medical institution (a hospital in this embodiment) where the business support system 10 is used, and is an operation terminal operated by a user. For example, the examination terminal 2 is placed in an examination room or the like of the medical institution, and is used by a doctor at the medical institution when examining a patient. The examination terminal 2 may also be a portable information processing device such as a smartphone, a tablet terminal, a wearable terminal, or a laptop computer.

[0025] The control unit 21 has control devices such as a CPU (Central Processing Unit), ROM (Read Only Memory), RAM (Random Access Memory), and EEPROM (registered trademark). The CPU is a processor that executes various arithmetic operations. The ROM is a non-volatile storage unit that pre-stores information such as control programs for causing the CPU to execute various operations. The RAM is a volatile storage unit, and the EEPROM is a non-volatile storage unit. The RAM and the EEPROM are used as temporary storage memories (work areas) for the various operations executed by the CPU. The control unit 21 then uses the CPU to execute various operations in accordance with the various control programs pre-stored in the ROM, the EEPROM, or the storage unit 22.

[0026] The storage unit 22 is a non-volatile storage unit such as a hard disk or SSD (Solid State Drive) that stores various control programs and various data executed by the control unit 21. Specifically, the storage unit 22 includes a program storage unit that stores an operating system (OS) and application programs such as browser software. The browser software is application software that accesses the electronic medical record device 1 via the communication network NT1 to display various operation screens on the display unit 24 and transmits input operations on the operation screens using the operation unit 25 to the electronic medical record device 1. For example, when address information such as a URL (Universal Resource Locator) corresponding to the electronic medical record device 1 is entered in a predetermined position on the operation screen displayed by the browser software, the control unit 21 accesses the electronic medical record device 1 based on the address information.

[0027] The communication I / F 23 is a communication interface having a network card or the like that performs wireless or wired data communication between the electronic medical record device 1 and external devices such as the printer 4 via the communication network NT1 in accordance with a predetermined communication protocol.

[0028] The display unit 24 is a device such as a liquid crystal display or an organic EL (Electro-Luminescence) display that displays various information in accordance with control instructions from the control unit 21. For example, the control unit 21 executes various processes in accordance with the browser software, thereby causing the display unit 24 to display various information based on the display data received from the electronic medical record device 1.

[0029] The operation unit 25 is a device operated by a user to input various information into the examination terminal 2. Specifically, the operation unit 25 includes a keyboard and a pointing device (such as a mouse) that accept input operations on various operation screens displayed on the display unit 24. The operation unit 25 may also include a touch panel that accepts touch operations on various operation screens displayed on the display unit 24, or a voice input device that accepts input of various information by voice recognition. The control unit 21 then accepts user operations on the operation unit 25 by executing various processes in accordance with the browser software, and inputs the contents of the user operations into the electronic medical record device 1.

[0030] The drive device 26 is a device that reads the OS or the browser software from a computer-readable recording medium 261 on which the OS or the browser software is recorded. The drive device 26 may be integrated into the examination terminal 2, or may be external to the examination terminal 2 by being removably connected to the examination terminal 2. The recording medium 261 may be a CD, DVD, BD, or USB memory, and the drive device 26 may be a CD drive, DVD drive, BD drive, or USB port. In the examination terminal 2, the control unit 21 installs the OS or the browser software read from the recording medium 261 using the drive device 26 into the program storage unit of the storage unit 22.

[0031] Specifically, the electronic medical record device 1 transmits data written in a web page description language such as HTML (Hyper Text Markup Language) to the examination terminal 2, thereby displaying various screens on the display unit 24 of the examination terminal 2. Furthermore, the control unit 21 of the examination terminal 2 transmits an operation signal to the electronic medical record device 1 in response to an operation input to the operation unit 25.

[0032] [Reception terminal 3] The reception terminal 3 is a personal computer including a control unit 31, a storage unit 32, a communication I / F 33, a display unit 34, an operation unit 35, and a drive device 36. The reception terminal 3 is an operation terminal that is placed in a medical institution (a hospital in this embodiment) where the business support system 10 is used, and is operated by a user. For example, the reception terminal 3 is placed at a reception desk of the medical institution, and is used by a medical office staff member of the medical institution for reception processing for medical treatment and counter operations including the accounting processing.

[0033] The hardware configuration of the reception terminal 3 is the same as that of the examination terminal 2, and the control unit 31, memory unit 32, communication I / F 33, display unit 34, operation unit 35, and drive device 36 correspond to the control unit 21, memory unit 22, communication I / F 23, display unit 24, operation unit 25, and drive device 26 of the examination terminal 2, respectively. Therefore, a detailed explanation of the configuration of the reception terminal 3 will be omitted here. The drive device 36 reads the OS, browser software, etc. from a computer-readable recording medium 361.

[0034] In this embodiment, the reception terminal 3 is used for both the reception process and the accounting process. In other words, the terminal used for the reception process and the terminal used for the accounting process are both the same reception terminal 3. However, this configuration is not limiting, and for example, the reception terminal 3 may only perform the reception process of both the reception process and the accounting process, and an accounting terminal that performs the accounting process may be provided separately from the reception terminal 3.

[0035] [Printer 4] The printer 4 is an image forming device such as a color printer or monochrome printer that can execute a printing process to record information contained in print data input from the electronic medical record device 1, the examination terminal 2, or the reception terminal 3 via the communication network NT1 onto a sheet of paper or the like. In this embodiment, as an example, the printer 4 is located at the reception desk of the medical institution (hospital). The printer 4 prints, for example, the receipt Rc1 using the print data. The printer 4 is also used to print (issue) prescriptions and the like using print data including prescription information generated by the electronic medical record device 1 according to the medical record information.

[0036] [Electronic medical record device 1] 1, the electronic medical record device 1 is a computer including a control unit 11, a memory unit 12, a communication I / F 13, a display unit 14, an operation unit 15, and a drive unit 16. The electronic medical record device 1 may be provided outside a medical institution such as a hospital or pharmacy where the business support system 10 is used, and may be realized by a server (or cloud computing), etc. The electronic medical record device 1 may also be an information processing device such as a smartphone, a tablet terminal, or a laptop computer.

[0037] The control unit 11 has the same configuration as the control unit 21, and has control devices such as a CPU, ROM, RAM, and EEPROM, and uses the CPU to execute various processes in accordance with various control programs pre-stored in the ROM, the EEPROM, or the memory unit 12.

[0038] The storage unit 12 is a non-volatile storage unit such as a hard disk or SSD that stores various control programs and various data executed by the control unit 11. The storage unit 12 also includes a program storage unit 121, a master storage unit 122, and an information storage unit 123.

[0039] The program storage unit 121 is a storage area that stores a business support program for causing the control unit 11 to execute various processes related to a business support method described below. The program storage unit 121 also stores programs such as an operating system (OS).

[0040] The master storage unit 122 is a storage area for storing various master information such as a disease name master, a patient master, a medicine master, and a self-pay reason classification master. The disease name master, the patient master, the medicine master, and the self-pay reason classification master are edited as appropriate in response to user operations of the electronic medical record device 1, the examination terminal 2, or the reception terminal 3 during initial setup or maintenance of the electronic medical record device 1, and are then stored in the master storage unit 122.

[0041] The information storage unit 123 stores various information constituting the electronic medical record, such as XML information and a medical record database. The XML information is data in which the medical record information of the electronic medical record is described using XML (Extensible Markup Language). The XML information is created in response to operations by a user, such as a doctor, using the examination terminal 2 or the reception terminal 3, and is updated as needed. The medical record database is a database for accumulating and storing the medical record information, etc. of the electronic medical record for long-term storage. For example, when a user, such as a doctor, using the examination terminal 2 or the reception terminal 3 performs an operation to save the medical record information, etc., at the end of an examination, the medical record information, etc. included in the XML information is saved in the medical record database.

[0042] At least one of the master information, the XML information, and the medical record database may be stored in a storage device separate from the electronic medical record device 1. For example, at least one of the master information, the XML information, and the medical record database may be stored in an external server (or cloud computing) outside the business support system 10. The control unit 11 may then be able to access the external server via the Internet or the like.

[0043] The communication I / F 13 has the same configuration as the communication I / F 23, and executes data communication with external devices such as the examination terminal 2, the reception terminal 3, and the printer 4 via the communication network NT1. The communication I / F 13 also executes data communication with the upper system 5.

[0044] The display unit 14 is a device such as a liquid crystal display or an organic EL display that displays various information in accordance with control instructions from the control unit 11. The operation unit 15 has the same configuration as the operation unit 25, and is a device that is operated by a user to input various information into the electronic medical record device 1. The control unit 11 then accepts user operations on the operation unit 15 and executes processing according to the content of the user operation.

[0045] The drive device 16 has the same configuration as the drive device 26, and is a device that reads the business support program from a computer-readable recording medium 161 on which the business support program is recorded. In the electronic medical record device 1, the control unit 11 installs the business support program read from the recording medium 161 using the drive device 16 into the program storage unit 121 of the storage unit 12. The business support program may be pre-stored in the storage unit 12, or may be received by the electronic medical record device 1 from an external device via the communication network NT1.

[0046] As shown in FIG. 1 , the control unit 11 of the electronic medical record device 1 includes an input processing unit 111, a display processing unit 112, the issuance processing unit 113, the designation processing unit 114, an edit processing unit 115, a change processing unit 116, and a setting processing unit 117. Specifically, the control unit 11 executes various processes related to the business support method described below in accordance with the business support program, thereby functioning as various processing units, such as the input processing unit 111, the display processing unit 112, the issuance processing unit 113, the designation processing unit 114, the edit processing unit 115, the change processing unit 116, and the setting processing unit 117. That is, in this embodiment, the electronic medical record device 1 embodies the main functions of the business support system 10. In other words, the business support system 10 according to this embodiment only needs to include the electronic medical record device 1; the examination terminal 2, the reception terminal 3, the printer 4, and the like may not be included as components. The control unit 11 may also include multiple processors, any of which may function as the various processing units. Furthermore, some or all of the various processing units may be configured as electronic circuits.

[0047] In another embodiment, some or all of the functions of the electronic medical record device 1 may be provided in the examination terminal 2 or the reception terminal 3. For example, some or all of the business support program may be installed in the examination terminal 2 or the reception terminal 3, and the control unit 21 of the examination terminal 2 or the control unit 31 of the reception terminal 3 may acquire necessary information from the electronic medical record device 1 as needed and execute various processes related to the business support method described below. In this case, the examination terminal 2 or the reception terminal 3 embodies the main functions of the business support system 10. Furthermore, in the business support system 10, the electronic medical record device 1 and the examination terminal 2 or the reception terminal 3 may cooperate to execute various processes related to the business support method described below.

[0048] The input processing unit 111 performs input processing (input step) to input information related to medical treatment as input information in response to input operations on the examination terminal 2 or the reception terminal 3. Various information is input into the examination terminal 2 or the reception terminal 3, such as information about the patient (patient ID, name, etc.), disease information, examination details, diagnosis results, medication information, test results and progress, and other medical information. Then, this information is transmitted as the input information from the examination terminal 2 or the reception terminal 3 to the electronic medical record device 1, and is input into the electronic medical record device 1 by the input processing unit 111.

[0049] The display processing unit 112 performs display processing (display step) to display a display screen such as the medical chart screen P1. In this embodiment, the medical chart screen P1 is displayed, for example, on the display unit 24 of the examination terminal 2, and the display processing unit 112 displays the medical chart screen P1 by transmitting data to the examination terminal 2. Specifically, the display processing unit 112 generates the medical chart screen P1 based on, for example, the electronic medical chart stored in the storage unit 12, and displays the medical chart screen P1 by outputting the medical chart screen P1 to the examination terminal 2. Here, the electronic medical chart used to generate the medical chart screen P1 includes the medical chart information. When the medical chart screen P1 is displayed on the display unit 34 of the reception terminal 3, the display processing unit 112 displays the medical chart screen P1 by transmitting data to the reception terminal 3.

[0050] The issuance processing unit 113 performs an issuance process (issuance step) to issue the receipt Rc1 related to medical treatment. Specifically, when the reception terminal 3, which is displaying an accounting screen P2 (see FIG. 4), accepts a print operation by a user, the issuance processing unit 113 causes the printer 4 to print the receipt Rc1 corresponding to the accounting screen P2.

[0051] The manner of "issuance" in the issuance process is not limited to printing, and may include, for example, writing to memory (the storage unit 12), display, data output, transmission to another system (another device), writing to a database, and writing to a memory other than the storage unit 12. For example, the issuance processing unit 113 may simply generate data for the receipt Rc1 and write the data to the information storage unit 123, and it is not necessary to cause the printer 4 to print the receipt Rc1. Furthermore, the issuance processing unit 113 may output data for the receipt Rc1 to a device other than the business support system 10 (including the higher-level system 5).

[0052] The designation processing unit 114 performs a designation process (designation step) to selectively designate the form of the receipt Rc1 from among a plurality of forms. That is, the designation processing unit 114 designates the form of the receipt Rc1 to be issued by the issuance processing unit 113 from among a plurality of forms including, for example, the invoice-compatible receipt Rc11 and the regular receipt Rc12.

[0053] Particularly in this embodiment, the designation processing unit 114 designates the form of the receipt Rc1 in at least one of the medical treatment reception process and the medical treatment implementation process. That is, the business supported by the business support system 10 includes three processes: the medical treatment reception process, the medical treatment (examination) implementation process, and the accounting process related to the medical treatment. In short, when the medical institution provides medical treatment to a patient, the medical institution first accepts the medical treatment for the patient (reception process), then a doctor or other medical professional provides medical treatment (examination and / or treatment, etc.) for the patient (implementation process), and then performs accounting related to the medical treatment (accounting process). In this way, of the series of processes performed when the medical institution provides medical treatment to a patient, the designation processing unit 114 can designate the form of the receipt Rc1 in at least one of the reception process and the implementation process.

[0054] Note that "reception" in this disclosure includes not only the general reception performed when a patient visits the counter of the medical institution, but also various processes for identifying at least the patient and the date and time of medical treatment. Therefore, "reception" in this disclosure includes, for example, "reservation" made by a patient specifying the date and time of visit online (including the web, telephone, etc.), as well as a medical interview that a patient completes online (including the web, telephone, etc.) in advance before visiting the hospital.

[0055] In this embodiment, the designation processing unit 114 automatically designates the form of the receipt Rc1 based on the selection items other than the form of the receipt Rc1. In other words, since the designation processing unit 114 automatically designates the form of the receipt Rc1, the form of the receipt Rc1 is designated even if the user does not select the form of the receipt Rc1. Therefore, the user does not directly select the form of the receipt Rc1, but simply selects the selection item, and an appropriate form is automatically designated as the form of the receipt Rc1.

[0056] Here, the selection items include at least one of the billing category and the self-pay category, which includes the categories of insured medical treatment and self-paid medical treatment. As a result, the user does not directly select the format of the receipt Rc1, but simply selects the selection items such as the billing category and / or the self-pay category (including the categories of insured medical treatment and self-paid medical treatment), and the appropriate format for the receipt Rc1 is automatically specified. Therefore, the user can automatically specify the appropriate format for the receipt Rc1 without being aware of the format of the receipt Rc1.

[0057] The edit processing unit 115 performs an edit process (edit step) to edit the correspondence between the selection items and the form of the receipt Rc1. In other words, the correspondence between which selection items correspond to which form of the receipt Rc1 is not fixed but can be edited as appropriate. Therefore, it is possible to customize the correspondence between the selection items and the form of the receipt Rc1 for each medical institution, for example.

[0058] Here, the change processing unit 116 performs a change process (change step) to change the format of the receipt Rc1 from its initial value. The designation processing unit 114 specifies the initial value of the format of the receipt Rc1. In short, what the designation processing unit 114 specifies is the initial value of the format of the receipt Rc1, and this initial value can be changed later by the change processing unit 116. This does not mean that the format of the receipt Rc1 (the initial value) specified by the designation processing unit 114 is immutable, but rather makes it possible to flexibly specify the format of the receipt Rc1.

[0059] Particularly in this embodiment, the change processing unit 116 can change the format of the receipt Rc1 in the process after the initial value is specified. For example, if the designation processing unit 114 designates the initial value of the format of the receipt Rc1 in the reception process, the change processing unit 116 can change the format of the receipt Rc1 from the initial value to another format in the subsequent implementation process, etc. This means that the format of the receipt Rc1 designated by the designation processing unit 114 (the initial value) is not absolute, and the format of the receipt Rc1 can be flexibly designated.

[0060] The setting processing unit 117 performs a setting process (setting step) to set specific items to be written on the receipt Rc1 before the reception of the medical treatment. The specific items are various items to be written on the receipt, such as tax-inclusive / tax-exclusive / exempt, recipient's name, and disclaimer. In other words, the specific items to be written on the receipt Rc1 can be set in advance before the reception process. This significantly reduces the user's effort compared to filling in the specific items under circumstances where work after the reception process is likely to be tight.

[0061] [Business support method] An example of the business support method executed by the control unit 11 of the electronic medical record device 1 will be described below. The control unit 11 executes various processes related to the business support method when a specific, preset start operation for executing the business support program is performed on the examination terminal 2 or the reception terminal 3. The business support method may be terminated in response to a specific termination operation on the examination terminal 2 or the reception terminal 3, even while the business support method is being executed. Note that the present invention may also be considered as an invention of a method (business support method) in which part or all of the processes of the business support method are executed by a computer such as the electronic medical record device 1.

[0062] Here, the start operation includes connecting the examination terminal 2 or the reception terminal 3 to the electronic medical record device 1 (launching application software), logging in with input of a user ID and password, etc. On the other hand, the end operation includes an operation to close the display screen such as the medical record screen P1, logging out, and disconnecting the connection between the electronic medical record device 1 and the examination terminal 2 or the reception terminal 3, etc.

[0063] Furthermore, the control unit 11 of the electronic medical record device 1 basically executes the business support method using screens (such as the medical record screen P1 and the accounting screen P2) displayed on the display unit 24 of the examination terminal 2 or the display unit 34 of the reception terminal 3. The term "screen" in this disclosure refers to a video (image) displayed on the display unit 24 or the display unit 34, and includes icons, figures, photographs, text, and videos. Major screens displayed on the display unit 24 or the display unit 34 include the medical record screen P1 shown in FIG. 3 and the accounting screen P2 shown in FIG. 4, as well as a self-pay reason classification master maintenance screen P3 (see FIG. 7), an account management screen P4 (see FIG. 9), a reception screen P5 (see FIG. 10), a settings screen P6 (see FIG. 17), a non-insurance expense bulk correction screen P7 (see FIG. 18), and a home screen. In this embodiment, as an example, the control unit 11 of the electronic medical record device 1 is configured to be able to transition from the home screen to the medical record screen P1, the accounting screen P2, or the like in response to a user operation.

[0064] That is, by the start operation, first, the home screen is displayed on the display unit 24 of the examination terminal 2 or the display unit 34 of the reception terminal 3. Then, when a specific operation is performed on the home screen, the home screen transitions to the medical record screen P1, the accounting screen P2, etc. On the various operation screens (including the medical record screen P1 and the accounting screen P2, etc.) displayed on the display unit 24 or the display unit 34, the operation unit 25 or the operation unit 35 accepts user operations.

[0065] In the following description, as an example, the examination terminal 2 accepts input operations on the display screen, such as the medical record screen P1, displayed on the display unit 24, using a mouse and keyboard included in the operation unit 25. Similarly, the reception terminal 3 accepts input operations on the display screen, such as the accounting screen P2, displayed on the display unit 34, using a mouse and keyboard included in the operation unit 35. Note that various operation buttons on the display screen, such as the medical record screen P1 or the accounting screen P2, are objects included in the display screen, and the operation buttons are operated by operating the operation unit 25 or the operation unit 35 to select the operation button. For example, a user can operate any operation button on the accounting screen P2 by operating a mouse included in the operation unit 35 to position a cursor over the operation button and click it, or the like, on the operation unit 35.

[0066] [Medical record screen P1] First, the medical record screen P1 displayed on the display unit 24 of the examination terminal 2 will be described with reference to FIG.

[0067] Fig. 3 is a diagram showing an example of the medical record screen P1. As shown in Fig. 3, the medical record screen P1 includes the past medical record area A1, the current medical record area A2, the patient information area A3, the keypad area A4, the shortcut area A5, and the calendar area A6. In addition, in the drawings showing the screens displayed on the display unit 24 such as Fig. 3, the dashed lines, lead lines, and reference symbols representing areas are added for explanatory purposes only and are not actually displayed on the display unit 24.

[0068] The past medical record area A1 is basically an area where the medical information, such as past (previous or previous) medication information, i.e., the past medical record K2, is displayed. The current medical record area A2 is basically an area where the medical information, such as currently input medication information (current prescription), i.e., the current medical record K1, is displayed. The past medical record area A1 and the current medical record area A2 are arranged side by side horizontally (left and right) on the medical record screen P1. This allows the user to view the current medical record K1 and the past medical record K2 on one screen on the medical record screen P1, and, for example, allows the user to edit the current medical record K1 with reference to the past medical record K2. In this embodiment, as an example, the past medical record area A1 is arranged on the left and the current medical record area A2 is arranged on the right, but this arrangement may be reversed, or the past medical record area A1 and the current medical record area A2 may be arranged side by side vertically (up and down).

[0069] The patient information area A3 is an area where basic information about the patient is displayed. The keypad area A4 is an area where the keypad K4 used to edit the electronic medical record (the medical record information) is displayed. The shortcut area A5 is an area where shortcut keys and the like used to edit the electronic medical record (the medical record information) are displayed. The calendar area A6 is an area where a calendar (a seven-day calendar) that displays dates and days of the week in a tabular format is displayed. In the example of FIG. 3, the calendar area A6 displays multiple calendars (three in this case) arranged horizontally (left and right).

[0070] In the electronic medical record, various medical record information is recorded as the medical information related to one consultation, classified into the items "S," "O," "A," "P," and "guidance," as in the past medical record area A1 or the current medical record area A2 of the medical record screen P1. "S" is subjective information, which is information related to symptoms, etc., that the patient feels subjectively. "O" is objective information, which is information related to the doctor's clinical findings and test findings. "A" is assessment information, which is information related to the doctor's evaluation and judgment, etc. "P" is plan information, which is information related to medication and treatment plans, etc. "Guidance" is guidance information, which is information related to patient education and guidance, etc. Note that, for convenience, the past medical record K2 is left blank in Figure 3 and other figures; however, if the items "S," "O," "A," "P," and "guidance" are entered for the past medical record K2, the entered contents will be displayed in the past medical record K2 on the medical record screen P1.

[0071] When a medical examination begins, one or more pieces of medical record information are sequentially entered into the current medical record K1 displayed in the current medical record area A2 of the medical record screen P1 in response to a user operation by a doctor or the like using the examination terminal 2. Here, if the current examination displayed in the current medical record area A2 is defined as "this time," the medical information of the past medical record K2 displayed in the past medical record area A1 is information relating to any past examination for the same patient, such as the previous one (i.e., the one before this one), the one before that (i.e., two times before this one), or an examination before that (i.e., three or more times before this one). The examination relating to which past medical record K2 is to be displayed in the past medical record area A1 can be arbitrarily selected by a user operation by a doctor or the like using the examination terminal 2.

[0072] In the business support system 10, as a method for editing the medical information in the medical chart information, for example, the medical information can be entered in the electronic medical chart by selecting a desired area (desired item) of the current medical chart K1 displayed in the current medical chart area A2 with a mouse, a touch panel, etc., and then inputting a character string from a keyboard. The medical information can also be entered by operating the keypad K4 displayed in the keypad area A4 with a mouse, a numeric keypad, a touch panel, etc. Furthermore, by copying at least some of the items of the past medical chart K2 displayed in the past medical chart area A1 to the current medical chart K1 displayed in the current medical chart area A2 by a copy operation, a drag-and-drop operation, etc., it is possible to enter the same medical information as in the past medical chart K2 in the medical chart information of the current medical chart K1.

[0073] Here, since the electronic medical record is recorded for each patient, the patient's electronic medical record to be displayed is designated by a user's operation on the examination terminal 2. Specifically, when an operation to select a target patient from a patient list is performed on the examination terminal 2, the display processing unit 112 displays the medical record screen P1 corresponding to the selected patient. On the medical record screen P1, the past medical information and the current medical information for the selected patient are displayed in the past medical record area A1 and the current medical record area A2.

[0074] The medical record screen P1 may include, for example, a slide bar, and may be configured to enable vertical (up and down) or horizontal (left and right) scrolling by operating the slide bar. This makes it possible to present a large amount of information contained in the electronic medical record (the medical record information) to the user through the medical record screen P1.

[0075] Meanwhile, in the medical record screen P1 shown in FIG. 3, the keypad K4 displayed in the keypad area A4 includes a key K41 labeled "F2 Insurance Settings." For example, when the key K41 is operated, the display processing unit 112 displays an insurance setting screen P11 (see FIG. 12) on the display unit 24 of the examination terminal 2, which is used to set items related to insurance. In the present embodiment, as an example, the insurance setting screen P11 is displayed as a pop-up overlaid on the medical record screen P1. The insurance setting screen P11 will be described in detail in the "Receipt Issuance Process" section.

[0076] [Checkout screen P2] Next, the accounting screen P2 displayed on the display unit 34 of the reception terminal 3 will be described with reference to FIG.

[0077] Figure 4 is a diagram showing an example of the accounting screen P2. As shown in Figure 4, the accounting screen P2 includes a medical information area A11, an accounting area A12, a payment status area A13, a details area A14, and a settlement area A15. In addition, in Figure 4 and other drawings showing screens displayed on the display unit 34, the dashed lines, lead lines, and reference symbols representing areas are added for explanatory purposes only and are not actually displayed on the display unit 34.

[0078] The medical information area A11 is an area where basic information about the medical treatment that is the subject of accounting on the accounting screen P2, specifically, basic information about the patient and information such as the date of treatment, is displayed. The accounting area A12 is an area where items such as the content (name), quantity, unit, points, number of times, and insurance coverage (insurance selection) are displayed for the medical treatment that is the subject of accounting on the accounting screen P2. The payment status area A13 is an area where a list of medical treatments for which payments are outstanding and a list of bills (receipts) are displayed.

[0079] The details area A14 is an area where detailed information about the insurance points and billed amount for the medical treatment that is the subject of accounting on the accounting screen P2 is displayed. The details area A14 also includes a disclaimer field A141 that displays the contents of the disclaimer written on the receipt Rc1, such as "However, this is for the cost of an influenza vaccination." On the accounting screen P2, the contents of the disclaimer can be changed by selecting the disclaimer field A141 with a mouse or touch panel, and then entering text from the keyboard.

[0080] The settlement area A15 is an area where information related to settlement, such as the billing amount, deposit amount, and change, for the medical treatment that is the subject of accounting on the accounting screen P2, is displayed. Furthermore, the settlement area A15 includes a key K15 labeled "Settlement." For example, when the key K15 is operated, the business support system 10 confirms the accounting on the accounting screen P2. At this time, if "Print receipt at time of settlement" in the settlement area A15 is checked, the issuance processing unit 113 outputs print data for the receipt Rc1 to the printer 4, and prints the receipt Rc1.

[0081] Here, the accounting process is performed for each medical treatment, and therefore which medical treatment for which patient the accounting screen P2 is to be displayed is specified by a user's operation on the reception terminal 3. Specifically, when an operation to select a target medical treatment from the medical treatment list is performed on the reception terminal 3, the display processing unit 112 displays the accounting screen P2 corresponding to the selected medical treatment. The medical treatment information etc. for the selected medical treatment is reflected on the accounting screen P2.

[0082] The accounting screen P2 shown in FIG. 4 includes a key K12 labeled "Insurance Settings" in the accounting area A12. When the key K12 is operated, the display processing unit 112 displays a accounting insurance setting screen P21 (see FIG. 14) on the display unit 34 of the reception terminal 3, which is used to set items related to insurance. In this embodiment, as an example, the accounting insurance setting screen P21 is displayed as a pop-up overlaid on the accounting screen P2. The accounting insurance setting screen P21 will be described in detail in the "Receipt Issuance Process" section.

[0083] [Receipt issuance process] Next, a series of processes relating to the issuance of the receipt Rc1 will be described with reference to FIGS.

[0084] In this embodiment, when the key K15 labeled "Settlement" is operated on the accounting screen P2, the accounting is finalized, and (if "Print receipt at time of settlement" in the settlement area A15 is checked) the issuance processing unit 113 issues the receipt Rc1. The form of the receipt Rc1 issued by the issuance processing unit 113 is selectively designated from a plurality of forms by the designation processing unit 114.

[0085] In this embodiment, the format of the receipt Rc1 includes whether it is the invoice-compatible receipt Rc11. In other words, the designation processing unit 114 designates the format of the receipt Rc1 issued by the issuance processing unit 113 alternatively from a plurality of formats including at least the invoice-compatible receipt Rc11 and the regular receipt Rc12. The regular receipt Rc12 is a non-invoice-compatible receipt, and therefore is not the invoice-compatible receipt Rc11.

[0086] Specifically, as shown in Figure 2, the invoice-compatible receipt Rc11 includes the following items: "Name or title and registration number of the qualified invoice issuing business," "Date of taxable asset transfer, etc.," "Details of assets or services related to taxable asset transfer, etc.," "Total amount and applicable tax rate obtained by classifying the tax-exclusive or tax-inclusive value of the taxable asset transfer, etc. by tax rate," "Amount of consumption tax, etc., classified by tax rate," and "Name or title of business receiving the document." In contrast, the ordinary receipt Rc12 does not include the following items: "Registration number of the qualified invoice issuing business," "Total amount and applicable tax rate obtained by classifying the tax-exclusive or tax-inclusive value of the taxable asset transfer, etc. by tax rate," and "Amount of consumption tax, etc., classified by tax rate."

[0087] In addition to medical treatment covered by insurance, medical institutions also provide self-paid medical treatment that is not covered by insurance. If the medical institution is a "qualified billing entity" and exchanges bills and receipts with other entities, or if the medical institution is subject to the invoice system, the medical institution may issue the invoice-compatible receipt Rc11 for the self-paid medical treatment. However, even if the medical institution is subject to the invoice system, there are cases where the medical institution issues the regular receipt Rc12 instead of the invoice-compatible receipt Rc11, such as in the case of a "forgotten insurance card" incident, where the patient did not bring their health insurance card and the medical treatment becomes temporarily self-paid because the patient did not bring their health insurance card.

[0088] In the business support system 10 according to this embodiment, the designation processing unit 114 selectively selects the form of the receipt Rc1 issued by the issuance processing unit 113 from among a plurality of forms, so that receipts Rc1 can be issued in a variety of forms.

[0089] Here, the designation processing unit 114 automatically designates the form of the receipt Rc1 based on the selection items selected by the user. The selection items include at least one of the calculation category and the self-expense reason category. In this embodiment, the designation processing unit 114 automatically designates the form of the receipt Rc1 based on the selection items including at least the self-expense reason category. The correspondence between the self-expense reason category and the form of the receipt Rc1 is stored in advance in the master storage unit 122, included in the self-expense reason master.

[0090] As an example, as shown in the self-expense category master maintenance screen P3 in FIG. 7, the self-expense category includes, for example, self-expenses such as "forgotten health insurance card," "not enrolled in insurance," "traffic accident," "private medical treatment," "vaccination," "influenza vaccination," "corporate medical checkup," and "corporate medical checkup (pre-employment medical checkup)." In the self-expense category master, the form of the receipt Rc1 (the invoice-based receipt Rc11 or the regular receipt Rc12), the contents of the disclaimer in the receipt Rc1, the name of the non-insured expense, and the non-insured expense (amount) are associated with each self-expense category. Here, it is assumed that the invoice-based receipt Rc11 is associated with the self-expense category such as "influenza vaccination" and "corporate medical checkup," and the regular receipt Rc12 is associated with the self-expense category such as "forgotten health insurance card."

[0091] In this case, for example, on the accounting screen P2 shown in Figure 4, "influenza vaccination" is selected as the self-expense reason category, so the designation processing unit 114 designates the invoice-compatible receipt Rc11 corresponding to that self-expense reason category as the form of the receipt Rc1. Also, for example, on the accounting screen P2 shown in Figure 5, "corporate medical examination" is selected as the self-expense reason category, so the designation processing unit 114 designates the invoice-compatible receipt Rc11 corresponding to that self-expense reason category as the form of the receipt Rc1. On the other hand, on the accounting screen P2 shown in Figure 6, "health insurance card forgotten" is selected as the self-expense reason category, so the designation processing unit 114 designates the regular receipt Rc12 corresponding to that self-expense reason category as the form of the receipt Rc1.

[0092] Therefore, when the key K15 is operated on the accounting screen P2 shown in Figure 4 or 5, the issuance processing unit 113 issues the invoice-compatible receipt Rc11 as the receipt Rc1. On the other hand, when the key K15 is operated on the accounting screen P2 shown in Figure 6, the issuance processing unit 113 issues the regular receipt Rc12 as the receipt Rc1.

[0093] Furthermore, if the non-insurance expense ("3,300 yen" in the example of Figure 7) is associated with the non-insurance expense category of "influenza vaccination" on the self-pay category master maintenance screen P3, the non-insurance expense (tax included, tax excluded, tax exempt) will be reflected in the amount of the receipt Rc1.

[0094] Furthermore, in this embodiment, the correspondence between the selection items (including the self-expense reason category) and the format of the receipt Rc1 is not fixed but can be edited as appropriate by the editing processing unit 115. Specifically, as shown in FIG. 7, the self-expense reason category master maintenance screen P3, which can be displayed on the display unit 34 of the reception terminal 3, includes an editing area A31 for editing various items to be associated with the self-expense reason category. On the self-expense reason category master maintenance screen P3, as shown in FIG. 8, by selecting the receipt format field A311 in the editing area A31 with a mouse or a touch panel, a list of receipt Rc1 formats is displayed in a pull-down format, allowing the user to select the desired format. That is, in the state shown in FIG. 8, when "1: Invoice-compatible receipt" is selected, the format of the receipt Rc1 corresponding to the selected self-expense reason category (here, "influenza vaccination") becomes the invoice-compatible receipt Rc11.

[0095] 7, the editing area A31 of the self-expense category master maintenance screen P3 is configured to allow editing of the disclaimer, which is one of the specific items. Therefore, on the self-expense category master maintenance screen P3, after selecting the "disclaimer" item in the editing area A31 with a mouse or a touch panel, the content of the disclaimer can be changed by entering a character string from the keyboard.

[0096] 9 shows the account management screen P4 that can be displayed on, for example, the display unit 34 of the reception terminal 3. The account management screen P4 is a screen for making various settings related to account management. In this embodiment, the account management screen P4 includes a registration number setting area A41 for setting the "qualified invoice issuer registration number" (invoice registration number). In other words, on the account management screen P4, the registration number to be written on the invoice-compatible receipt Rc11 can be set by selecting the registration number setting area A41 with a mouse or touch panel, and then entering a character string (number sequence) from the keyboard.

[0097] Furthermore, in this embodiment, the designation processing unit 114 designates the format of the receipt Rc1 in at least one of the reception process and the implementation process, i.e., in a process prior to the checkout process. Therefore, in the checkout process where the checkout screen P2 shown in Figures 4, 5, and 6 is displayed, the format of the receipt Rc1 is designated (based on the selection items) from the beginning. This eliminates the need for the user to designate the format of the receipt Rc1 on the checkout screen P2 during the checkout process, for example, thereby reducing the workload on the user.

[0098] However, in this embodiment, the format of the receipt Rc1 specified by the specification processing unit 114 is merely an "initial value," and the format of the receipt Rc1 can be changed later by the change processing unit 116, allowing for more flexible specification.

[0099] Specifically, during the reception process, the user first selects the self-expense reason category on the reception screen P5 displayed on the display unit 34 of the reception terminal 3, as shown in FIG. 10. The reception screen P5 includes a payment setting area A51. As shown in FIG. 11, the payment setting area A51 includes the self-expense reason category and the format of the receipt Rc1. The user selects any of the self-expense reason categories in the payment setting area A51, for example, in a pull-down menu format.

[0100] As an example, as shown in Figure 11, when "influenza vaccination" is selected as the self-paid reason category (upper part of Figure 11), the designation processing unit 114 designates the invoice-compatible receipt Rc11 as the format of the receipt Rc1. Also, when "corporate medical checkup" is selected as the self-paid reason category (middle part of Figure 11), the designation processing unit 114 designates the invoice-compatible receipt Rc11 as the format of the receipt Rc1. On the other hand, when "forgotten health insurance card" is selected as the self-paid reason category (lower part of Figure 11), the designation processing unit 114 designates the regular receipt Rc12 as the format of the receipt Rc1.

[0101] In this way, in response to the selection of the self-expense reason category during the reception process, the designation processing unit 114 designates the form of the receipt Rc1 corresponding to the self-expense reason category as the initial value.

[0102] Alternatively, during the reception process, for example, if a patient makes a reservation or makes a medical interview online before visiting the hospital, the patient may input the purpose of the visit (for example, "corporate medical checkup") at the time of reservation or medical interview, and the self-paid reason category may be automatically selected from the purpose of the visit. In this case, the user does not need to select the self-paid reason category on the reception screen P5, but the self-paid reason category is selected during the reception process, and the form of the receipt Rc1 corresponding to the self-paid reason category can be automatically specified.

[0103] Furthermore, if the self-pay category is not selected during the reception process, the user can select the self-pay category on the insurance setting screen P11 displayed on the display unit 24 of the examination terminal 2 during the implementation process, as shown in FIG. 12. The insurance setting screen P11 includes a setting area A111. As shown in FIG. 13, the setting area A111 includes the self-pay category and the format of the receipt Rc1. The user selects any self-pay category in the setting area A111, for example, in a pull-down format.

[0104] As an example, as shown in Figure 13, when "influenza vaccination" is selected as the self-expense reason category (upper part of Figure 13), the designation processing unit 114 designates the invoice-compatible receipt Rc11 as the format of the receipt Rc1. Also, when "corporate medical examination" is selected as the self-expense reason category (middle part of Figure 13), the designation processing unit 114 designates the invoice-compatible receipt Rc11 as the format of the receipt Rc1. On the other hand, when "health insurance card forgotten" is selected as the self-expense reason category (lower part of Figure 13), the designation processing unit 114 designates the regular receipt Rc12 as the format of the receipt Rc1.

[0105] In this way, in response to the selection of the self-expense reason category during the implementation process, the designation processing unit 114 designates the form of the receipt Rc1 corresponding to the self-expense reason category as the initial value.

[0106] Alternatively, if the self-pay category is selected during the reception process, the self-pay category can be changed on the insurance setting screen P11 during the implementation process. As a result, the change processing unit 116 changes the format of the receipt Rc1 to the format of the receipt Rc1 corresponding to the self-pay category after the change.

[0107] Furthermore, if the self-pay reason category is not selected in either the reception process or the implementation process, the user can select the self-pay reason category in the payment process on the payment insurance setting screen P21 displayed on the display unit 34 of the reception terminal 3, as shown in FIG. 14. The payment insurance setting screen P21 includes a setting area A211. As shown in FIG. 15, the setting area A211 includes the self-pay reason category and the format of the receipt Rc1. The user selects any self-pay reason category in the setting area A211, for example, in a pull-down format.

[0108] As an example, as shown in Figure 15, when "influenza vaccination" is selected as the self-paid reason category (upper part of Figure 15), the designation processing unit 114 designates the invoice-compatible receipt Rc11 as the format of the receipt Rc1. Also, when "corporate medical checkup" is selected as the self-paid reason category (middle part of Figure 15), the designation processing unit 114 designates the invoice-compatible receipt Rc11 as the format of the receipt Rc1. On the other hand, when "health insurance card forgotten" is selected as the self-paid reason category (lower part of Figure 15), the designation processing unit 114 designates the regular receipt Rc12 as the format of the receipt Rc1.

[0109] In this way, the designation processing unit 114 can, in response to the selection of the self-expense reason category during the accounting process, designate the form of the receipt Rc1 corresponding to that self-expense reason category as the initial value.

[0110] Alternatively, if the self-paid reason category is selected in the reception process or the implementation process, the self-paid reason category can be changed in the accounting process on the accounting insurance setting screen P21. As a result, the change processing unit 116 changes the format of the receipt Rc1 to the format of the receipt Rc1 corresponding to the changed self-paid reason category.

[0111] The change processing unit 116 may change the format of the receipt Rc1 individually, rather than linking it to the self-pay reason category. For example, the user can change the format of the receipt Rc1 regardless of its correspondence with the self-pay reason category by directly specifying the format of the receipt Rc1 in the setting area A211 of the insurance setting screen P21 at the time of payment. For example, even if "forgotten health insurance card" is selected as the self-pay reason category, the change processing unit 116 can change the format of the receipt Rc1 to the invoice-compatible receipt Rc11.

[0112] Hereinafter, an example of the procedure of the process of the control unit 11 relating to the issuing of the receipt Rc1 in the business support method will be described with reference to FIG.

[0113] <Step S1> In step S1, the control unit 11 determines whether the self-pay reason category has been selected. For example, if the self-pay reason category is selected on the reception screen P5 during the reception process, the control unit 11 determines that the self-pay reason category has been selected (S1: Yes) and proceeds to step S2. On the other hand, if the self-pay reason category has not been selected (S1: No), the control unit 11 repeatedly executes step S1.

[0114] <Steps S2, S3, S4> In step S2, the designation processing unit 114 of the control unit 11 determines whether the self-pay reason category is "forgotten health insurance card." If the self-pay reason category is "forgotten health insurance card" (S2: Yes), the designation processing unit 114 designates the regular receipt Rc12 as the format of the receipt Rc1 (S3). On the other hand, if the self-pay reason category is other than "forgotten health insurance card" (S2: No), the designation processing unit 114 designates the invoice-compatible receipt Rc11 as the format of the receipt Rc1 (S4).

[0115] <Step S5> In the next step S5, the control unit 11 determines whether the self-paid reason category has been changed. For example, if the self-paid reason category is changed on the insurance setting screen P11 during the implementation process, the control unit 11 determines that the self-paid reason category has been changed (S5: Yes) and shifts the process to step S2. On the other hand, if the self-paid reason category has not been changed (S5: No), the control unit 11 shifts the process to step S6.

[0116] <Step S6> In step S6, the control unit 11 determines whether or not a payment operation has been performed. For example, when the key K15 labeled "Payment" on the accounting screen P2 is operated, the control unit 11 determines that a payment operation has been performed (S6: Yes) and proceeds to step S7. On the other hand, if the payment operation has not been performed (S6: No), the control unit 11 proceeds to step S5.

[0117] <Step S7> In step S7, the issuance processing unit 113 of the control unit 11 issues the receipt Rc1 (the issuance processing). Here, the issuance processing unit 113 issues the receipt Rc1 in accordance with the format of the receipt Rc1 specified in the specification processing (S3, S4). That is, if the regular receipt Rc12 is specified in step S3, the issuance processing unit 113 issues the regular receipt Rc12. On the other hand, if the invoice-compatible receipt Rc11 is specified in step S4, the issuance processing unit 113 issues the invoice-compatible receipt Rc11.

[0118] It should be noted that the above flowchart is merely an example, and processes may be added or omitted as appropriate, and the order of processes may be changed as appropriate.

[0119] [Other features] As another function, in relation to the invoice-compatible receipt Rc11, the control unit 11 has a function for truncating digits when calculating the tax-excluded amount. That is, when calculating the tax-excluded amount (product amount) from the tax-inclusive amount, if the tax rate is 10%, the control unit 11 calculates the tax-excluded amount by dividing the tax-inclusive amount by "1.1." In this case, for example, if the tax-inclusive amount is "10,000 yen," the result is "10,000 / 1.1 = 9,090.9," which results in a fractional part. In such a case, the control unit 11 has a function for truncating digits by rounding off, rounding up, or rounding down the decimal point.

[0120] As an example, if the amount including tax is "10,000 yen," the rounding process results in an amount excluding tax of "9,091 yen" and an amount of consumption tax of "909 yen," while the rounding process results in an amount excluding tax of "9,091 yen" and an amount of consumption tax of "909 yen," and the rounding process results in an amount excluding tax of "9,090 yen" and an amount of consumption tax of "910 yen." The amount excluding tax and the amount of consumption tax calculated by the truncation process are reflected in the invoice-compatible receipt Rc11.

[0121] Here, which of the rounding-off, rounding-up, or rounding-down to apply as the truncation process can be set on the setting screen P6 shown in Fig. 17. That is, the setting screen P6 displayed on the display unit 34 of the reception terminal 3 or the like includes an item of "Truncation process when calculating price excluding tax", and it is possible to select which process to apply in this item.

[0122] Furthermore, on the setting screen P6, it is possible to set, for example, whether to enable / disable the function of issuing the invoice-compatible receipt Rc11, and whether to display the patient's name as the addressee on the invoice-compatible receipt Rc11.

[0123] Furthermore, if there is a tax-exempt item in the invoice-compatible receipt Rc11, the item "tax-exempt" is added to the invoice-compatible receipt Rc11. In other words, the invoice-compatible receipt Rc11 is issued with the tax-exempt item listed.

[0124] 18, the self-paid reason category itself can be edited. For example, on the non-insured expense bulk correction screen P7 displayed on the display unit 34 of the reception terminal 3, it is possible to add a new category as the self-paid reason category, or delete or change an existing category. Furthermore, on the non-insured expense bulk correction screen P7, the non-insured expense can also be edited.

[0125] [Variations] The plurality of components included in the task support system 10 may be distributed across a plurality of housings. Conversely, the plurality of components (such as the control unit 11 and the display unit 24) distributed across a plurality of housings in the above embodiment may be integrated into a single housing.

[0126] Furthermore, it is not essential that the display screens such as the medical record screen P1 and the accounting screen P2 be displayed on the display unit 24 of the examination terminal 2 or the display unit 34 of the reception terminal 3, and for example, the medical record screen P1 and the accounting screen P2 may be displayed on the display unit 14 of the electronic medical record device 1. Furthermore, the display screens such as the medical record screen P1 and the accounting screen P2 are not limited to being displayed on the display unit such as a liquid crystal display or an organic EL display, and may be projected and displayed by a display device such as a projector.

[0127] Furthermore, the receipt Rc1 may be specified, for example, for each medical institution, each patient, each clinical department, each attending physician, or each attending pharmacist.

[0128] [Appendix to the invention] The following is a summary of the invention extracted from the above-described embodiment. Note that the configurations and processing functions described in the following supplementary notes can be selected and combined as desired.

[0129] <Appendix 1> an issuing processing unit that issues receipts for medical treatment; and a designation processing unit that selectively designates the form of the receipt from among a plurality of forms. Business support system.

[0130] <Appendix 2> The designation processing unit designates the form of the receipt in at least one of the medical treatment reception process and the medical treatment implementation process. A business support system as described in Appendix 1.

[0131] <Appendix 3> The form of the receipt includes whether it is an invoice-compatible receipt or not. 1. A business support system according to claim 1 or 2.

[0132] <Appendix 4> the designation processing unit automatically designates the receipt format based on selection items other than the receipt format; A business support system according to any one of appendices 1 to 3.

[0133] <Appendix 5> The selection items include at least one of a calculation category and a self-pay category including a category of insurance medical treatment and self-pay medical treatment, A business support system as described in Appendix 4.

[0134] <Appendix 6> further comprising an editing processing unit that edits the correspondence between the selection items and the receipt format; 6. A business support system according to claim 4 or 5.

[0135] <Appendix 7> The designation processing unit designates an initial value of the form of the receipt, The receipt processing unit further includes a change processing unit that changes the format of the receipt from the initial value. A business support system according to any one of appendices 1 to 6.

[0136] <Appendix 8> The change processing unit is capable of changing the format of the receipt in a process after the initial value is specified. A business support system as described in Appendix 7.

[0137] <Appendix 9> The device further includes a setting processing unit that can set specific items written on the receipt before the reception of the medical treatment. A business support system according to any one of appendices 1 to 8.

Claims

1. an issuing processing unit that issues receipts for medical treatment; and a designation processing unit that selectively designates the form of the receipt from among a plurality of forms. Business support system.

2. The designation processing unit designates the form of the receipt in at least one of the medical treatment reception process and the medical treatment implementation process. The business support system according to claim 1 .

3. The form of the receipt includes whether it is an invoice-compatible receipt or not. The business support system according to claim 1 or 2.

4. the designation processing unit automatically designates the receipt format based on selection items other than the receipt format; The business support system according to claim 1 or 2.

5. The selection items include at least one of a calculation category and a self-pay category including a category of insurance medical treatment and self-pay medical treatment, The business support system according to claim 4.

6. further comprising an editing processing unit that edits the correspondence between the selection items and the receipt format; The business support system according to claim 4.

7. The designation processing unit designates an initial value of the form of the receipt, The receipt processing unit further includes a change processing unit that changes the format of the receipt from the initial value. The business support system according to claim 1 or 2.

8. The change processing unit is capable of changing the format of the receipt in a process after the initial value is specified. The business support system according to claim 7.

9. The device further includes a setting processing unit that can set specific items written on the receipt before the reception of the medical treatment. The business support system according to claim 1 or 2.

10. an issuing step of issuing a receipt for medical treatment; a designation step of selectively designating the form of the receipt from among a plurality of forms; A business support program that allows a computer to execute the above.

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