Shift management support system, shift management support method, and program

Abstract

To provide a shift management support system, a shift management support method, and a program which can promote employment of a specific applicant when recruiting part-timers.SOLUTION: The shift management support system comprises: a generation unit which generates recruitment information for recruiting a one-off part-timer who performs a duty with an arbitrary schedule; and an applicant information determination unit which determines whether or not an incentive should be given on the basis of information indicating one or more applicants who have applied for the recruitment information. The generation unit generates applicant list screen information in which information indicating the one or more applicants and information showing results of determining whether or not an incentive should be given by the applicant information determination unit with respect to respective pieces of information showing the one or more applicants are associated with each other.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present invention relates to a shift management support system, a shift management support method, and a program. [Background technology]

[0002] There is known a technology for quickly and inexpensively providing information on part-time jobs and other employment opportunities (see, for example, Patent Document 1). This technology allows an employer to access a homepage run by an intermediary on the Internet via a computer device, move to a predetermined screen by clicking the company registration and advertisement posting buttons, and register the employer's identification data and job requirements, and a job seeker accesses the homepage via a computer device, moves to a predetermined screen by clicking the condition registration and advertisement search buttons, enters desired requirements, searches for employment opportunities, obtains a list of available positions, and moves to the detailed screen to review the contents, allowing the job seeker to immediately apply for the position. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2002-73868 Summary of the Invention [Problem to be solved by the invention]

[0004] When hiring part-time workers, those who have no experience in the job for which they are recruiting or who have little experience in part-time work in general will need to be taught the job, which takes time. For this reason, when recruiting part-time workers, employers often look for people with experience in the job for which they are recruiting. Also, when hiring part-time workers, if both experienced and inexperienced people apply, they tend to hire the experienced person over the inexperienced one.

[0005] The present invention provides a shift management support system, a shift management support method, and a program that can encourage the hiring of specific applicants when recruiting part-time workers. [Means for solving the problem]

[0006] (1) One aspect of the present invention is a shift management support system that includes a creation unit that creates job information for recruiting one-off part-time workers who can work on any schedule, and an applicant information determination unit that determines whether to grant an incentive based on information indicating one or more applicants who have applied for the job information, wherein the creation unit creates applicant list screen information for displaying an applicant list screen that associates the information indicating the one or more applicants with information indicating the results of the applicant information determination unit's determination on whether to grant an incentive for each of the information indicating the one or more applicants. (2) One aspect of the present invention is a shift management support system described in (1) above, further comprising an incentive granting unit that grants an incentive to a recruiter when the result of determining that an incentive should be granted is associated with information indicating an applicant who has been hired and completed work among one or more of the applicants. (3) One aspect of the present invention is a shift management support system in which, in the shift management support system described in (2) above, the creation unit creates one-off part-time job list screen information in which information indicating the amount of cash back is associated with information indicating an applicant when the result of a decision to grant an incentive is associated with information indicating the applicant among one or more applicants who have been hired and completed work. (4) One aspect of the present invention is a shift management support system described in (2) above, further comprising a billing unit that bills the recruiter who hired an applicant who has been hired and whose work has ended the total amount of the salary paid in advance to the applicant and the service fee for mediating the hiring. (5) One aspect of the present invention is a shift management support system as described in (4) above, in which the incentive granting unit cashes back a portion of the service fee to the recruiter. (6) One aspect of the present invention is a shift management support system as described in (1) above, in which the creation unit creates job information with a predetermined mark attached thereto in accordance with the hiring track record of recruiters who have hired applicants corresponding to information indicating one or more applicants associated with the result of the decision to grant an incentive.

[0007] (7) One aspect of the present invention is a shift management support method executed by a shift management support system, the shift management support method comprising the steps of: creating job information to recruit one-off part-time workers who can work on any schedule; determining whether to grant an incentive based on information indicating one or more applicants who have applied for the job information; and creating applicant list screen information for displaying an applicant list screen that associates the information indicating the one or more applicants with the results of the determination on whether to grant an incentive for each of the information indicating the one or more applicants.

[0008] (8) One aspect of the present invention is a program that causes a computer to perform the following steps: creating job information to recruit part-time workers who can work on any schedule; determining whether to grant an incentive based on information indicating one or more applicants who have applied for the job information; and creating applicant list screen information for displaying an applicant list screen that associates the information indicating the one or more applicants with the results of the determination on whether to grant an incentive for each of the information indicating the one or more applicants. [Effects of the Invention]

[0009] According to the present invention, when recruiting part-time workers, it is possible to obtain the effect of encouraging the hiring of specific applicants. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a diagram illustrating an example of the configuration of a shift management support system 1 according to the present embodiment. [Figure 2] 1 is a block diagram showing an example of a terminal device 10, a terminal device 20, a shift management server 100, and a recruitment management server 300 included in a shift management support system 1 according to the present embodiment. [Figure 3A] FIG. 10 is a diagram showing an example of a part-time job schedule management screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3B] FIG. 2 is a diagram showing an example of a shift addition screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3C] FIG. 10 is a diagram showing an example of a desired shift submission confirmation screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3D] FIG. 10 is a diagram showing an example of a desired shift confirmation screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3E] FIG. 10 is a diagram showing an example of a part-time job schedule management screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 4] FIG. 2 is a diagram showing an example of a shift management screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 5] FIG. 10 is a diagram showing an example of a desired shift confirmation notification screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 6] FIG. 10 is a diagram showing an example of a one-off part-time job recruitment screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 7] FIG. 2 is a diagram showing an example of a shift management screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 8] 3 is a flow chart showing an example of the operation of the shift management support system 1 according to the present embodiment. FIG. DETAILED DESCRIPTION OF THE INVENTION

[0011] Next, a shift management support system, a shift management support method, and a program according to the present embodiment will be described with reference to the drawings. The embodiment described below is merely an example, and the embodiment to which the present invention is applied is not limited to the following embodiment. In all the drawings for explaining the embodiments, the same reference numerals are used for components having the same functions, and repeated explanations will be omitted. Furthermore, in this application, "based on XX" means "based on at least XX," and includes cases where it is based on other elements in addition to XX. Furthermore, "based on XX" is not limited to cases where XX is used directly, but also includes cases where it is based on XX that has been calculated or processed. "XX" is any element (for example, any information).

[0012] (Embodiment) Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing an example of the configuration of a shift management support system 1 according to this embodiment. The shift management support system 1 creates job information to recruit one-off part-time workers who can work on any schedule. The shift management support system 1 determines whether to grant an incentive based on information indicating one or more applicants who applied for the job information. The shift management support system 1 creates applicant list screen information that associates information indicating one or more applicants with information indicating the results of the determination as to whether to grant an incentive for each of the information indicating one or more applicants. The following continues the explanation of the case where a restaurant is used as an example of a part-time job location.

[0013] The shift management support system 1 includes terminal devices 10-1 to 10-n, a terminal device 20, a shift management server 100, a job offer management server 200, and a hiring management server 300. Terminal devices 10-1 to 10-n, terminal device 20, shift management server 100, job vacancy management server 200, and recruitment management server 300 can communicate with each other via a communication network NW. The communication network NW includes the Internet, a wide area network (WAN), a local area network (LAN), a public line, a provider device, a dedicated line, a wireless base station, and the like.

[0014] Terminal device 10-1 to terminal device 10-n are used, for example, by regular part-time workers RPT-1 to RPT-n (n is an integer greater than 0) who work regular shifts at a restaurant, respectively. Each of terminal device 10-1 to terminal device 10-n may be, for example, a stationary computer device, or a portable computer device such as a smartphone or a tablet computer (tablet PC). Any of terminal device 10-1 to terminal device 10-n will be referred to as terminal device 10. Of regular part-time workers RPT-1 to RPT-n, a person who uses terminal device 10 will be referred to as a regular part-time worker RPT.

[0015] The terminal device 20 is used, for example, by an employee EM of the restaurant. As the terminal device 20, for example, a stationary computer device may be used, or a portable computer device such as a smartphone or a tablet computer (tablet PC) may be used. The shift management server 100 provides a shift management service that creates a work shift schedule for each restaurant. The shift management server 100 also derives dates with insufficient staff and the number of staff members that are insufficient from the created work shifts based on past work shift performance. The shift management server 100 may be, for example, a stationary computer, or a portable computer such as a smartphone or tablet computer (tablet PC).

[0016] The job vacancy management server 200 recommends a staff recruitment service for recruiting regular part-time workers and a one-off part-time job recruitment service for recruiting one-off part-time workers. For example, the job vacancy management server 200 is used by a job vacancy media. As the job vacancy management server 200, for example, a stationary computer device may be used, or a portable computer device such as a smartphone or a tablet computer (tablet PC) may be used.

[0017] Recruitment management server 300 provides a recruitment management service that manages the recruitment of regular part-time RPTs and one-off part-time workers for each restaurant. For example, recruitment management server 300 manages the recruitment and hiring of regular part-time workers and one-off part-time workers. Recruitment management server 300 may be, for example, a stationary computer, or a portable computer such as a smartphone or tablet computer (tablet PC).

[0018] The following describes in detail the terminal device 10, the terminal device 20, the shift management server 100, and the recruitment management server 300 included in the shift management support system 1. Fig. 2 is a block diagram showing an example of the terminal device 10, the terminal device 20, the shift management server 100, and the recruitment management server 300 included in the shift management support system 1 according to this embodiment.

[0019] (Terminal device 10) The terminal device 10 includes a communication unit 12, a creation unit 14, an image processing unit 16, an operation unit 18, a display unit 19, and a storage unit 15. The communication unit 12 is realized by a communication module. The communication unit 12 communicates with an external communication device via a network NW. The communication unit 12 communicates using a wireless communication method such as wireless LAN, Bluetooth (registered trademark), or LTE (Long Term Evolution) (registered trademark). The communication unit 12 may also communicate using a communication method such as wired LAN.

[0020] The display unit 19 is, for example, a display and includes a touch panel. The storage unit 15 is realized by a hard disk drive (HDD), flash memory, random access memory (RAM), read only memory (ROM), etc., and stores information about the shift management support app, etc. The storage unit 15 may be realized in the cloud. The operation unit 18 is an input device that accepts operations by the regular part-time worker RPT, and is, for example, a touch panel. The regular part-time worker RPT operates the operation unit 18 to access the shift management service, thereby starting the process of accessing the shift management service. For example, the regular part-time worker RPT operates the operation unit 18 to start a shift management support app.

[0021] When a regular part-time worker RPT performs an operation to access the shift management service, the operation unit 18 accepts the operation. The creation unit 14 creates an access request to the shift management service based on the operation accepted by the operation unit 18, and transmits the created access request from the communication unit 12 to the shift management server 100.

[0022] The access response sent by the shift management server 100 in response to the access request is received by the communication unit 12. The image processing unit 16 acquires the access response from the communication unit 12 and, based on the acquired access response, causes the display unit 19 to display a part-time job schedule management screen for the shift management service. This completes the access process. FIG. 3A is a diagram showing an example of a part-time job schedule management screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The example of the part-time job schedule management screen includes a monthly calendar CAL and a shift addition area SAA, which is pressed when adding a shift. The example of the monthly calendar CAL is divided into 5 rows and 7 columns, forming 35 boxes. Each of the 5 rows corresponds to the first to fifth weeks, and each of the 7 columns corresponds to Sunday to Saturday. A date is displayed in each box. Above the monthly calendar CAL, a shift submission area SSA, which is pressed when submitting a shift, is displayed.

[0023] When a regular part-time worker RPT presses the shift addition area SAA on the part-time job schedule management screen, the operation unit 18 accepts the operation. This operation starts the shift addition process. The creation unit 14 creates a shift addition request including the user ID and information indicating a request to add a shift based on the operation accepted by the operation unit 18, and sends the created shift addition request from the communication unit 12 to the shift management server 100.

[0024] The shift addition screen information sent by the shift management server 100 in response to the shift addition request is received by the communication unit 12. The image processing unit 16 acquires the shift addition screen information from the communication unit 12, and causes the display unit 19 to display the shift addition screen based on the acquired shift addition screen information.

[0025] FIG. 3B is a diagram showing an example of a shift addition screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The shift addition screen includes a desired shift input area DSA, which includes multiple areas for inputting a desired shift, and a save button SAVBU, which is pressed to save the information entered in the desired shift input area DSA. The multiple areas for inputting the desired shift include a box for inputting information indicating the place of work, tags for selecting a shift pattern, a box for inputting information indicating the start date and time, a box for inputting information indicating the end date and time, a toggle for selecting whether all-day work is OK, and a toggle for selecting whether holidays are OK. The tags for selecting a shift pattern include a tag for selecting an early morning shift, a tag for selecting a middle shift, a tag for selecting a late shift, and a tag for selecting a late night shift.

[0026] When the regular part-time worker RPT inputs information into the desired shift input area DSA on the shift addition screen and presses the save button SAVBU, operation unit 18 accepts the operation. Based on the operation accepted by operation unit 18, creation unit 14 associates the user ID with the information input into the desired shift input area DSA and stores the information in memory unit 15.

[0027] The image processing unit 16 causes the display unit 19 to display a part-time job schedule management screen (FIG. 3A). When a regular part-time worker RPT presses the shift submission area SSA on the part-time job schedule management screen, the operation unit 18 accepts the operation. The creation unit 14 creates desired shift submission confirmation screen information including the user ID and information entered in the desired shift input area DSA based on the operation accepted by the operation unit 18. The image processing unit 16 acquires the desired shift submission confirmation screen information from the creation unit 14, and causes the display unit 19 to display the desired shift submission confirmation screen based on the acquired desired shift submission confirmation screen information.

[0028] 3C is a diagram showing an example of a desired shift submission confirmation screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The desired shift submission confirmation screen includes a desired shift confirmation area DSCA and a submit button SUBU that is pressed to submit a desired shift. The desired shift confirmation area DSCA includes the name of the restaurant, information indicating the target period, information indicating the date of the desired shift, information indicating the day of the week, information indicating the shift pattern, information indicating the start date and time, and information indicating the end date and time.

[0029] When a regular part-time worker RPT presses the submit button SUBU on the desired shift submission confirmation screen, the operation unit 18 accepts the operation. The creation unit 14 creates desired shift information including the user ID and information contained in the desired shift confirmation area DSCA based on the operation accepted by the operation unit 18, and transmits the created desired shift information from the communication unit 12 to the shift management server 100.

[0030] The desired shift confirmation information sent by the shift management server 100 via a messenger application in response to the desired shift information is received by the communication unit 12. The image processing unit 16 acquires the desired shift confirmation information from the communication unit 12, and displays a desired shift confirmation screen on the display unit 19 based on the acquired desired shift confirmation information. 3D is a diagram showing an example of a desired shift confirmation screen of the shift management service provided by the shift management support system 1 according to this embodiment. The desired shift confirmation screen includes desired shift confirmation information DSCI. The desired shift confirmation information DSCI includes one or more pieces of information indicating that a shift has been confirmed for each of the restaurant name, desired shift date, day of the week, shift pattern, start date and time, and end date and time.

[0031] The image processing unit 16 causes the display unit 19 to display a part-time job schedule management screen. FIG. 3E is a diagram showing an example of a part-time job schedule management screen of the shift management support service provided by the shift management support system 1 according to this embodiment. In FIG. 3E, information SS indicating the submitted desired shift and information CS indicating the confirmed desired shift are displayed in FIG. 3A. Furthermore, in the box for the desired shift, for example, February 2nd, information indicating that the desired shift has been submitted (e.g., a white circle) and information indicating that the desired shift has been confirmed (e.g., a black circle) are displayed. This completes the shift addition process.

[0032] The creation unit 14, image processing unit 16, and operation unit 18 are realized by, for example, a hardware processor such as a CPU (Central Processing Unit) executing a computer program (software) stored in the storage unit 15.

[0033] Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), or a GPU (Graphics Processing Unit), or may be realized by a combination of software and hardware.

[0034] The computer program may be stored in advance in a storage device such as a HDD or flash memory, or may be stored in a removable storage medium such as a DVD (Digital Versatile Disc) or CD-ROM, and installed by inserting the storage medium into a drive device. Returning to Figure 2, we will continue the explanation.

[0035] (Terminal device 20) The terminal device 20 includes a communication unit 22, a creation unit 24, an image processing unit 26, an operation unit 28, a display unit 29, and a storage unit 25. The communication unit 22 is realized by a communication module. The communication unit 22 communicates with an external communication device via a network NW. The communication unit 22 communicates using a communication method such as a wired LAN. The communication unit 22 may also communicate using a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark).

[0036] The display unit 29 is, for example, a display and includes a touch panel. The storage unit 25 is realized by a HDD, flash memory, RAM, ROM, etc., and stores information about the shift management support app, etc. The storage unit 25 may also be realized by the cloud. The operation unit 28 is an input device, such as a touch panel, that accepts operations by the employee EM. The employee EM operates the operation unit 28 to access the shift management service, thereby starting the process of accessing the shift management service. For example, the employee EM operates the operation unit 28 to launch a shift management support app.

[0037] When an employee EM performs an operation to access the shift management service, the operation unit 28 accepts the operation. The creation unit 24 creates an access request to the shift management service based on the operation accepted by the operation unit 28, and transmits the created access request from the communication unit 22 to the shift management server 100.

[0038] The access response sent by shift management server 100 in response to the access request is received by communication unit 22. Image processing unit 26 acquires the access response from communication unit 22 and, based on the acquired access response, causes display unit 29 to display a shift management screen for the shift management service. This completes the access process.

[0039] 4 is a diagram showing an example of a shift management screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The example of the shift management screen includes a period selection button PCBU, a display selection box DSBO, shift summary information SSI, a shift display area SDA, a one-time part-time job recruitment area PRA that is pressed when recruiting for one-time part-time work, and a confirmation button COBU that is pressed to confirm the content.

[0040] The period selection buttons PCBU include a day selection button, a week selection button, a two-week selection button, and a month selection button. By selecting any of the buttons, a shift management screen for a specified day, a shift management screen for a specified week, a shift management screen for a specified two-week period, or a shift management screen for a specified month is displayed. This allows the employee EM to display a shift schedule within the range desired. In FIG. 4, as an example, by pressing the week selection button, a shift schedule for one week (December 24th to December 30th) is displayed.

[0041] The display selection box DSBO includes a box for displaying confirmed shifts, a box for displaying estimated labor costs, a box for displaying working hours, a box for displaying the number of people on a shift, a box for displaying the desired fulfillment rate, a box for displaying the number of people required, a box for displaying help, and a box for displaying icons and memos. In Figure 4, as an example, the box for displaying confirmed shifts, the box for displaying estimated labor costs, the box for displaying working hours, the box for displaying the number of people on a shift, the box for displaying the desired fulfillment rate, and the box for displaying the number of people required are checked.

[0042] The shift summary information SSI associates, for each day of the period selected by the period selection button PCBU, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, information indicating the number of shift staff, and information indicating the number of staff shortages. In Fig. 4, as an example, for each day of one week, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, information indicating the number of shift staff, and information indicating the number of staff shortages are associated and displayed.

[0043] The shift display area SDA associates, for the period selected with the period selection button PCBU, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, information indicating the rate of preference fulfillment, and information indicating confirmed shifts for each regular part-time worker RPT. In FIG. 4, as an example, for one week, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, information indicating the rate of preference fulfillment, and information indicating confirmed shifts are associated for each regular part-time worker RPT. Furthermore, in the shift display area SDA, shift slots for dates with a shortage of staff are highlighted, and the number of staff shortages is displayed in the area surrounded by the shift slots for dates with a shortage of staff.

[0044] The desired shift information sent by terminal device 10 using the messenger application is received by the messenger application of shift management server 100. Communication unit 22 receives desired shift confirmation information sent by shift management server 100 when the desired shift is confirmed. Image processing unit 26 acquires the desired shift confirmation information from communication unit 22 and displays a desired shift confirmation information screen on display unit 29 based on the acquired desired shift confirmation information. 5 is a diagram showing an example of a desired shift confirmation screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The desired shift confirmation screen includes shift confirmation information SCI. The shift confirmation information SCI includes one or more pieces of information indicating that a shift has been confirmed for each desired shift date, day of the week, shift pattern, start date and time, and end date and time. The shift management server 100 updates the shift management screen based on the shift confirmation information.

[0045] When the employee EM presses the one-time part-time job recruitment area PRA on the shift management screen, the operation unit 28 accepts the operation. The creation unit 24 creates a one-time part-time job recruitment request including the user ID and information indicating the one-time part-time job recruitment based on the operation accepted by the operation unit 28, and transmits the created one-time part-time job recruitment request from the communication unit 22 to the shift management server 100. The one-time part-time job recruitment hiring process starts.

[0046] In response to the one-time part-time job recruitment request, the one-time part-time job recruitment screen information sent by the shift management server 100 is received by the communication unit 22. The image processing unit 26 acquires the one-time part-time job recruitment screen information from the communication unit 22, and causes the display unit 29 to display the one-time part-time job recruitment screen based on the acquired one-time part-time job recruitment screen information.

[0047] FIG. 6 is a diagram showing an example of a one-off part-time job recruitment screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The example of the one-off part-time job recruitment screen includes a recruitment information input area RIIA and a create button CBU that is pressed when creating recruitment information. The recruitment information input area RIIA includes a box for inputting information indicating a group name, a box for inputting information indicating a date, radio buttons for inputting information indicating the recruitment details, a box for inputting information indicating working hours, a box for inputting information indicating break times, a box for inputting information indicating salary, and a box for inputting an estimated payment amount. Of these, the information indicating the date, the information indicating the recruitment details, the information indicating working hours, the information indicating break times, and the information indicating salary are required fields.

[0048] The radio buttons for entering information indicating the recruitment details include a radio button that is pressed when creating a new job and a radio button that is pressed when selecting from previously created details. When employee EM presses the radio button that is pressed when selecting from previously created details, the previously created details are displayed. Employee EM can select from among them.

[0049] When employee EM performs an operation of pressing the create button CBU on the one-time part-time job recruitment screen, the operation unit 28 accepts the operation. The creation unit 24 creates one-time part-time job recruitment information including the user ID and the one-time part-time job recruitment information entered in the recruitment information input area RIIA based on the operation accepted by the operation unit 28, and transmits the created one-time part-time job recruitment information from the communication unit 22 to the shift management server 100. For example, one-time part-time job recruitment screens may be prepared for the number of employees who are short of staff. In this case, employee EM enters information for the number of employees who are short of staff in succession and presses the create button CBU.

[0050] Applicant list screen information sent by recruitment management server 300 in response to the one-off part-time job recruitment information is received by communication unit 22. The applicant list screen information is information for displaying an applicant list screen that associates information indicating one or more applicants with information indicating the results of a determination as to whether or not to grant an incentive for each of the information indicating one or more applicants. Image processing unit 26 acquires the applicant list screen information from communication unit 22, and causes display unit 29 to display an applicant list screen (not shown) based on the acquired applicant list screen information. The recruiter for the one-off part-time job conducts employment interviews and decides on the employees. The creation unit 24 creates employee information including information indicating one or more employees, and transmits it from the communication unit 22. This completes the one-off part-time job recruitment and hiring process.

[0051] The one-off part-time job list screen information sent by the hiring management server 300 in response to the hired person information is received by the communication unit 22. The incentive granting process is initiated. The one-off part-time job list screen information is information for displaying a one-off part-time job list screen that associates information indicating the applicant to whom an incentive will be granted, out of one or more hired applicants, with information indicating the amount of cash back to be provided. The image processing unit 26 acquires the one-off part-time job list screen information from the communication unit 22, and causes the display unit 29 to display a one-off part-time job list screen (not shown) based on the acquired one-off part-time job list screen information.

[0052] The billing information notice sent by the recruitment management server 300 is received by the communication unit 22. The image processing unit 26 acquires the billing information notice from the communication unit 22 and causes the display unit 29 to display the billing information based on the acquired billing information notice. Payment is made by the recruiter of the one-off part-time job. In response to the payment information notice, the creation unit 24 creates a payment completion notice to notify the employee that payment has been completed, and sends it from the communication unit 22. This completes the incentive granting process.

[0053] Thereafter, when the employee EM performs an operation to access the shift management service, the operation unit 28 accepts the operation. The creation unit 24 creates an access request to the shift management service based on the operation accepted by the operation unit 28, and transmits the created access request from the communication unit 22 to the shift management server 200.

[0054] The access response sent by the shift management server 100 in response to the access request is received by the communication unit 22. The image processing unit 26 acquires the access response from the communication unit 22, and causes the display unit 29 to display a shift management screen of the shift management service based on the acquired access response.

[0055] Fig. 7 is a diagram showing an example of a shift management screen of the shift management support service provided by the shift management support system 1 according to this embodiment. Compared to Fig. 4, because a one-off part-time worker has been hired, all information indicating staff shortages in the shift summary information SSI becomes 0 (zero), and there are no dates with a shortage of staff in the shift display area SDA. As there are no more dates with a shortage of staff, none of the shift slots are highlighted, and the number of staff shortages that was displayed in the area surrounded by the shift slots has been erased.

[0056] The creation unit 24, the image processing unit 26, and the operation unit 28 are realized by, for example, a hardware processor such as a CPU executing a computer program (software) stored in the storage unit 25. Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by a combination of software and hardware. The computer program may be stored in advance in a storage device such as a HDD or flash memory, or may be stored in a removable storage medium such as a DVD or CD-ROM and installed by inserting the storage medium into a drive device. Returning to Figure 2, we will continue with the explanation.

[0057] (Shift management server 100) The shift management server 100 includes a communication unit 102, a reception unit 104, a derivation unit 105, a shift creation unit 106-1, a job information creation unit 106-2, an acquisition unit 107, and a memory unit 115. The communication unit 102 is realized by a communication module. The communication unit 102 communicates with an external communication device via a network NW. The communication unit 102 communicates using a communication method such as a wired LAN. The communication unit 102 may also communicate using a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark). The storage unit 115 is realized by a HDD, flash memory, RAM, ROM, etc., and stores information. The storage unit 115 stores a shift management service program.

[0058] The communication unit 102 receives the access request sent by the terminal device 10. The access process is initiated. The reception unit 104 acquires the access request from the communication unit 102 and accepts the acquired access request. The creation unit 108 acquires the access request from the reception unit 104 and creates an access response for displaying a part-time job schedule management screen (FIG. 3A) on the terminal device 10 based on the acquired access request. The creation unit 108 transmits the created access response from the communication unit 102 to the terminal device 10. This completes the access process.

[0059] The communication unit 102 receives the shift addition request sent by the terminal device 10. The shift addition process is started. The reception unit 104 acquires the shift addition request from the communication unit 102 and accepts the acquired shift addition request. The shift creation unit 106-1 acquires the shift addition request from the reception unit 104, acquires the user ID and information indicating a request to add a shift included in the acquired shift addition request, and creates shift addition screen information for displaying an add shift screen ( FIG. 3B ) on the terminal device 10. The shift creation unit 106-1 transmits the created shift addition screen information from the communication unit 102 to the terminal device 10.

[0060] The communication unit 102 receives the desired shift information sent by the terminal device 10. The reception unit 104 acquires the desired shift information from the communication unit 102 and accepts the acquired desired shift information. The shift creation unit 106-1 acquires the desired shift information from the reception unit 104 and creates a shift management screen (FIG. 4) for the regular part-time worker RPT based on the information included in the acquired desired shift information.

[0061] Specifically, the shift creation unit 106-1 determines whether it is possible to assign the regular part-time worker RPT to multiple boxes displaying dates included in the shift management screen, based on information indicating the target period, the date of the desired shift, the day of the week, the shift pattern, the start date and time, and the end date and time included in the desired shift information. If the shift creation unit 106-1 determines that the desired shift is possible, it confirms the desired shift. If the desired shift is confirmed, the shift creation unit 106-1 launches a messenger application. The shift creation unit 106 sends desired shift confirmation information indicating that the desired shift has been confirmed to the terminal device 10 via the launched messenger application. If the shift creation unit 106-1 determines that the desired shift is not possible, it may notify the terminal device 10 that the assignment is not possible via the messenger application. This completes the shift addition process.

[0062] The communication unit 102 receives the access request sent by the terminal device 20. The access process is started. The reception unit 104 acquires the access request from the communication unit 102 and accepts the acquired access request. The creation unit 108 acquires the access request from the reception unit 104 and creates an access response for displaying the shift management screen (FIG. 4) on the terminal device 20 based on the acquired access request. The creation unit 108 transmits the created access response from the communication unit 102 to the terminal device 10. This completes the access process.

[0063] When the desired shift is confirmed, the shift creation unit 106-1 starts a messenger application. The shift creation unit 106 sends desired shift confirmation information indicating that the desired shift has been confirmed to the terminal device 20 via the started messenger application.

[0064] The derivation unit 105 acquires a shift management screen from the shift creation unit 106-1. The understaffing derivation process is started. The derivation unit 105 also acquires information indicating the results of past shifts. The derivation unit 105 also derives the dates when there are insufficient staff and the number of staff that are insufficient from the acquired shifts based on the acquired information indicating the results of past shifts. The derivation unit 105 reflects the derived dates when there are insufficient staff and the number of staff that are insufficient on the shift management screen. This completes the understaffing derivation process.

[0065] The one-off part-time job recruitment request sent by the terminal device 20 is received by the communication unit 102. The one-off part-time job recruitment hiring process is started. The job information creation unit 106-2 acquires the one-off part-time job hiring request from the communication unit 102, and creates one-off part-time job recruitment screen information for displaying a one-off part-time job recruitment screen (FIG. 6) on the terminal device 20 based on the acquired one-off part-time job hiring request. The job information creation unit 106-2 transmits the created one-off part-time job recruitment screen information from the communication unit 102 to the terminal device 20.

[0066] The one-off part-time job recruitment information sent by the terminal device 20 in response to the one-off part-time job recruitment screen information is received by the communication unit 102. The job information creation unit 106-2 acquires the one-off part-time job recruitment information from the communication unit 102, and transmits the acquired one-off part-time job recruitment information from the communication unit 102 to a predetermined job site, for example, a one-off part-time job recruitment service recommended by the job management server 200. Also, for example, the job information creation unit 106-2 transmits the one-off part-time job recruitment information from the communication unit 102 to the recruitment management server 300. In the job management server 200, the one-off part-time job recruitment service publishes the one-off part-time job recruitment information. This completes the one-off part-time job recruitment process.

[0067] When a one-time part-time worker is hired based on the one-time part-time job recruitment information, the acquisition unit 107 acquires information indicating the work schedule of the hired one-time part-time worker. The shift creation unit 106-1 acquires the information indicating the work schedule of the one-time part-time worker from the acquisition unit 107, and reflects the acquired information indicating the work schedule of the one-time part-time worker on the shift management screen.

[0068] Thereafter, the communication unit 102 receives the access request transmitted by the terminal device 20. The reception unit 104 acquires the access request from the communication unit 102 and accepts the acquired access request. The creation unit 108 acquires the access request from the reception unit 104 and creates an access response for displaying a shift management screen (FIG. 7) on the terminal device 20 based on the acquired access request. The creation unit 108 transmits the created access response from the communication unit 102 to the terminal device 10.

[0069] The reception unit 104, derivation unit 105, shift creation unit 106-1, job information creation unit 106-2, and acquisition unit 107 are realized, for example, by a hardware processor such as a CPU executing a computer program (software) stored in the memory unit 110.

[0070] Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by a combination of software and hardware. The computer program may be stored in advance in a storage device such as a HDD or flash memory, or may be stored in a removable storage medium such as a DVD or CD-ROM and installed by inserting the storage medium into a drive device. Returning to Figure 2, we will continue with the explanation.

[0071] (Recruitment management server 300) The hiring management server 300 includes a communication unit 302, a reception unit 304, a hiring processing unit 305, an applicant information determination unit 306, an incentive granting unit 307, a creation unit 308, a billing unit 309, and a storage unit 315. The communication unit 302 is implemented by a communication module. The communication unit 302 communicates with an external communication device via a network NW. The communication unit 302 communicates using a communication method such as a wired LAN. The communication unit 302 may also communicate using a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark). The storage unit 315 is realized by a HDD, flash memory, RAM, ROM, etc., and stores information. The storage unit 315 stores a recruitment management service program.

[0072] The communication unit 302 receives the one-off part-time job recruitment information sent by the shift management server 100. The one-off part-time job recruitment hiring process is started. The reception unit 304 acquires the one-off part-time job recruitment information from the communication unit 302 and accepts the acquired one-off part-time job recruitment information. The hiring processing unit 305 acquires the one-off part-time job recruitment information from the reception unit 304 and performs processing to hire the one-off part-time job.

[0073] The communication unit 302 receives information indicating one or more applicants who have applied for a one-time part-time job recruitment when the one-time part-time job recruitment service publishes the recruitment information in the job management server 200. The information indicating the applicant includes the applicant's resume. The reception unit 304 obtains and receives information indicating one or more applicants from the communication unit 302.

[0074] The applicant information determination unit 306 acquires information indicating one or more applicants from the reception unit 304. Based on the acquired information indicating one or more applicants, the applicant information determination unit 306 determines whether to grant an incentive to each of the applicants if they are hired. An example of an incentive is cash back. Below, we will continue to explain the case where cash back is applied as an example of an incentive. For example, based on the resumes included in the information indicating one or more applicants, the applicant information determination unit 306 determines to grant an incentive to applicants who are expected to be poorly evaluated by the recruiter, such as applicants who have no experience working part-time in the job being recruited for, applicants who are beginners at part-time work, and applicants who have little experience working part-time.

[0075] The hiring processing unit 305 obtains the results of a determination as to whether or not to grant an incentive if each of the one or more applicants is hired, for information indicating one or more applicants, from the applicant information determination unit 306. The hiring processing unit 305 associates the information indicating one or more applicants with information indicating the results of the determination as to whether or not to grant an incentive for each of the information indicating one or more applicants, and stores the association in the storage unit 115 as incentive granting information.

[0076] The creation unit 308 acquires from the applicant information determination unit 306 the result of a determination as to whether or not to grant an incentive if each of the one or more applicants is hired, for information indicating one or more applicants. The creation unit 308 creates applicant list screen information for displaying an applicant list screen that associates the information indicating one or more applicants with information indicating the result of the determination as to whether or not to grant an incentive for each of the information indicating one or more applicants. The creation unit 308 transmits the created applicant list screen information from the communication unit 302 to a terminal device on the side of the one-time part-time job recruiter, for example, terminal device 20. The one-time part-time job recruiter conducts a recruitment interview or the like and decides on the hire. This completes the one-time part-time job recruiting and hiring process.

[0077] The employed person information sent by the terminal device 20 in response to the applicant list screen information is received by the communication unit 302. The incentive granting process is initiated. The reception unit 304 acquires and accepts the employed person information from the communication unit 302. The incentive granting unit 307 acquires the employed person information from the reception unit 304 and determines whether the information indicating one or more applicants included in the acquired employed person information is associated with the result of the determination to grant an incentive, based on the incentive granting information in the storage unit 115. If the information indicating one or more applicants associated with the result of the determination to grant an incentive is included, the incentive granting unit 307 grants an incentive to the recruiter for the one-off part-time job.

[0078] When the result of determining that an incentive should be granted is associated with information indicating an applicant among one or more applicants who have been hired and completed work, the creation unit 308 creates one-off part-time job list screen information for displaying a one-off part-time job list screen in which information indicating the amount of cashback is associated with the information indicating the applicant. The creation unit 308 transmits the created one-off part-time job list screen information from the communication unit 302 to a terminal device on the side of the recruiter of one-off part-time jobs, for example, terminal device 20.

[0079] The billing unit 309 bills the recruiter who hired the applicant who has been hired and has completed work for the total amount of the salary paid in advance to the applicant and the service fee for mediating the hiring. For example, the billing unit 309 creates a billing information notice including an invoice and sends it from the communication unit 302 to the terminal device 20.

[0080] The payment completion notification sent by the terminal device 20 in response to the billing information notification is received by the communication unit 302. The image processing unit 26 acquires the payment completion notification from the communication unit 22, and based on the acquired payment completion notification, causes the display unit 29 to display information indicating that the payment has been completed.

[0081] When the terminal device 20 notifies the user that payment has been completed, the incentive granting unit 307 grants the user an incentive by cashing back a portion of the service fee to the recruiter (side) adopter.

[0082] The reception unit 304, recruitment processing unit 305, applicant information determination unit 306, incentive granting unit 307, creation unit 308 and billing unit 10309 are realized, for example, by a hardware processor such as a CPU executing a computer program (software) stored in the memory unit 110.

[0083] Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by a combination of software and hardware. The computer program may be stored in advance in a storage device such as a HDD or flash memory, or may be stored on a removable storage medium such as a DVD or CD-ROM and installed by inserting the storage medium into a drive device.

[0084] (Operation of shift management support system 1) FIG. 8 is a flow diagram showing an example of the operation of the shift management support system 1 according to this embodiment. (Step S1-1) An access process is performed between the terminal device 10 and the shift management server 100. (Step S2-1) A shift addition process is performed between the terminal device 10 and the shift management server 100.

[0085] (Step S3-1) An access process is performed between the terminal device 20 and the shift management server 100. (Step S4-1) In the shift management server 100, a process for deriving the number of staff shortages is performed. (Step S5-1) A one-off part-time job recruitment process is carried out between the terminal device 20, the shift management server 100, the job offer management server 200, and the recruitment management server 300. (Step S6-1) An incentive granting process is carried out between the terminal device 20 and the recruitment management server 300.

[0086] In the above-described embodiment, the case where there is one terminal device 20 has been described, but the present invention is not limited to this example. For example, there may be a plurality of terminal devices 20. In the above-described embodiment, the shift management system 1 includes the shift management server 100, the job vacancy management server 200, and the hiring management server 300, but is not limited to this example. For example, the functions of the shift management server 100, the job vacancy management server 200, and the hiring management server 300 may be realized by one or two devices, or may be realized by four or more devices. The functions of the shift management server 100 may also be realized by two or more devices. In the above-described embodiment, the job information creation unit 106-2 in the shift management server 100 may create one-off part-time job recruitment screen information with a predetermined mark added, in accordance with the recruitment track record of the recruiter who has hired applicants corresponding to the information indicating one or more applicants associated with the result of determining that an incentive should be granted, when a recruiter with a recruitment track record of more than a predetermined number of applicants is recruiting for one-off part-time jobs. By configuring in this way, it is possible to encourage applications from specific applicants.

[0087] The effects of this embodiment will be described. The shift management support system 1 of this embodiment includes a job information creation unit 106-2 that creates job information for recruiting one-off part-time workers who work on any schedule, and an applicant information determination unit 306 that determines whether to grant an incentive based on information indicating one or more applicants who applied for the job information. The creation unit creates applicant list screen information for displaying an applicant list screen that associates information indicating one or more applicants with information indicating the results of the determination made by the applicant information determination unit on whether to grant an incentive for each of the information indicating one or more applicants.

[0088] By configuring it in this way, when recruiting part-time workers, the shift management support system 1 can determine whether to grant an incentive based on information indicating one or more applicants who have applied for the job information, thereby encouraging the hiring of specific applicants for whom it has been determined that an incentive should be granted.

[0089] The shift management support system 1 further includes an incentive granting unit 307 that grants an incentive to the recruiter when the result of determining that an incentive should be granted is associated with information indicating an applicant who has been hired and completed work among one or more of the applicants.

[0090] By configuring in this way, the shift management support system 1 can grant an incentive when the result of determining that an incentive should be granted is associated with information indicating an applicant who has been hired and completed work. Therefore, compared to when an incentive is granted when the result of determining that an incentive should be granted is associated with information indicating a hired applicant, an incentive can be granted when the applicant is reliably working.

[0091] In the shift management server 100, when the result of the determination that an incentive should be granted is associated with information indicating an applicant among one or more applicants who have been hired and completed work, the creation unit creates one-off part-time job list screen information that associates information indicating the applicant with information indicating the amount of cashback to be given.

[0092] By configuring it in this way, the shift management support system 1 can create one-off part-time job list screen information that associates information indicating the amount of cashback to be given with information indicating the applicant to whom the result of the decision to grant an incentive is associated, and therefore can notify the recruiter of the one-off part-time job of the amount of cashback to be given.

[0093] The shift management server 100 further includes a billing unit 309 that bills the recruiter who hired the applicant who has been hired and whose work has ended the total amount of the salary paid in advance to the applicant and the service fee for mediating the hiring. By configuring it in this way, it is possible to bill the recruiter who hired the applicant for the service fee for mediating the hiring.

[0094] In the shift management server 100, the incentive granting unit returns a portion of the service fee to the recruiter. By configuring in this way, the recruiter can be given a cash refund, which can encourage hiring.

[0095] In the shift management server 100, the creation unit creates job information with a predetermined mark added according to the hiring track record of recruiters who have hired applicants corresponding to the information indicating one or more applicants associated with the result of determining that an incentive should be awarded. By configuring in this way, job seekers can be notified of recruiters who have hired applicants to whom incentives should be awarded, thereby encouraging them to apply.

[0096] Although an embodiment of the present invention has been described in detail above with reference to the drawings, the specific configuration is not limited to this embodiment, and design changes and the like are also included within the scope that does not deviate from the gist of the present invention. For example, a computer program for implementing the functions of each of the above-described devices may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read into a computer device and executed. Note that the term "computer device" may include hardware such as an OS and peripheral devices.

[0097] In addition, "computer-readable recording medium" refers to writable non-volatile memory such as a flexible disk, optical magnetic disk, ROM, or flash memory, portable media such as a DVD (Digital Versatile Disc), or a storage device such as a hard disk built into a computer device. Furthermore, the term "computer-readable recording medium" also includes a storage medium that stores a program for a certain period of time, such as volatile memory (e.g., DRAM (Dynamic Random Access Memory)) inside a computer device that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line.

[0098] The program may be transmitted from a computer device storing the program in a storage device or the like to another computer device via a transmission medium or by transmission waves in the transmission medium. Here, the "transmission medium" that transmits the program refers to a medium that has the function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may also be for realizing part of the above-mentioned functions. Furthermore, the above-mentioned functions may be realized in combination with a program already recorded in the computer device, that is, a so-called differential file (differential program). [Explanation of symbols]

[0099] 1...shift management support system, 10-1 to 10-n, 10...terminal device, 12...communication unit, 14...creation unit, 15...storage unit, 16...image processing unit, 18...operation unit, 19...display unit, 20...terminal device, 22...communication unit, 24...creation unit, 25...storage unit, 26...image processing unit, 28...operation unit, 29...display unit, 100...shift management server, 102...communication unit, 104...reception unit, 105...derivation unit, 106-1...shift creation unit, 106-2...job information creation unit, 107...acquisition unit, 115...storage unit, 200...job management server, 300...recruitment management server, 302...communication unit, 304...reception unit, 305...recruitment processing unit, 306...applicant information determination unit, 307...incentive granting unit, 308...creation unit, 309...charging unit, 315...storage unit

Claims

1. A creation department creates job information to recruit one-off part-time workers who can work on any schedule; an applicant information determination unit that determines whether to grant an incentive based on information indicating one or more applicants who applied for the job information; Equipped with The creation unit creates applicant list screen information for displaying an applicant list screen that associates information indicating one or more applicants with information indicating the results of the applicant information determination unit's determination of whether or not to grant an incentive for each of the information indicating one or more applicants, in a shift management support system.

2. an incentive granting unit that grants an incentive to the recruiter when the result of determining that an incentive should be granted is associated with information indicating an applicant who has been hired and completed work among the one or more applicants; The shift management support system of claim 1 further comprising:

3. The shift management support system of claim 2, wherein the creation unit creates one-off part-time job list screen information that associates information indicating the amount of cash back to information indicating an applicant when the result of a decision to grant an incentive is associated with information indicating the applicant among one or more applicants who have been hired and completed work.

4. The shift management support system of claim 2, further comprising a billing unit that bills the recruiter who hired an applicant who has been hired and whose work has ended the total amount of the salary paid in advance to the applicant and the service fee for mediating the hiring.

5. The shift management support system according to claim 4 , wherein the incentive granting unit cashes back a portion of the service fee to the recruiter.

6. The shift management support system of claim 1, wherein the creation unit creates job information with a predetermined mark attached based on the hiring track record of recruiters who have hired applicants corresponding to information indicating one or more applicants associated with the result of the decision to grant an incentive.

7. A shift management support method executed by a shift management support system, A step of creating job information for recruiting one-off part-time workers who can work on any schedule; determining whether to grant an incentive based on information indicating one or more applicants who applied for the job information; creating applicant list screen information for displaying an applicant list screen that associates information indicating one or more applicants with the results of a determination as to whether or not to grant an incentive for each of the information indicating one or more applicants; A shift management support method comprising:

8. On the computer, A step of creating job information for recruiting part-time workers who can work on any schedule; determining whether to grant an incentive based on information indicating one or more applicants who applied for the job information; creating applicant list screen information for displaying an applicant list screen that associates information indicating one or more applicants with the results of a determination as to whether or not to grant an incentive for each of the information indicating one or more applicants; A program that executes.

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