Reservation management device, method for managing reservation, program, and system

Abstract

To provide a reservation management device, a method for managing a reservation, a program, and a system capable of reducing the number of reschedulings and efficiently adjusting schedules without requiring much effort.SOLUTION: A reservation management device includes: a reservation slot setting unit (11) for setting a plurality of reservation slots prepared by a host; a guest characteristic information storage unit (12) in which characteristic information of a plurality of guests who make reservations for the plurality of reservation slots is stored; a desired reservation slot reception unit (13) for receiving desired reservation slots of the plurality of guests; and an allocation unit (14) for allocating reservations of the guests to the plurality of reservation slots based on the desired reservation slots and the characteristic information of the guests, the allocation unit (14) allocating the reservations of the guests to reservation slots of the hosts on the basis of the characteristic information and desired reservation slots of the guests belonging to the respective hosts when a plurality of hosts are scheduled in association with a reservation slot for a predetermined guest.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a reservation management device, method, program, and system for allocating guest reservations to reservation slots prepared by a host. [Background technology]

[0002] Traditionally, when a school teacher holds a parent-teacher conference, they have to coordinate the date and time of the conference with all parents. Generally, they ask all parents for their preferred date and time, and the school schedules the conference according to their preference.

[0003] In this case, the school must adjust the schedule to take into account the fact that some parents need to be interviewed earlier in the day, while others need to be interviewed at the last available time slot. Furthermore, parents who cannot meet on their preferred day must be asked to reschedule, but making such requests and adjusting the schedule after rescheduling is extremely time-consuming.

[0004] Patent Document 1 proposes an interview schedule arrangement device that can more easily arrange interview dates between recruiters and job seekers. Specifically, Patent Document 1 proposes an interview schedule arrangement device that identifies multiple interview dates and times that are available for interviews based on the recruiter's schedule information. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Patent Publication No. 2021-170151 Summary of the Invention [Problem to be solved by the invention]

[0006] However, in Patent Document 1, the availability of the recruiter (interviewer) is taken into consideration, but the availability of the job seeker (interviewee) is not taken into consideration, so the interview date may not always be a day that is convenient for the job seeker, resulting in a problem of frequent rescheduling.

[0007] Furthermore, for example, in school interviews, it may be desirable for more than one person from the school to attend the interview, including not only the homeroom teacher but also a teacher with leadership skills, such as the head of the grade.In such cases, since the head of the grade also has classes to teach, the head's free time must also be taken into consideration, making scheduling extremely time-consuming.

[0008] In view of the above circumstances, the present invention aims to provide a reservation management device, method, program, and system that can reduce the number of reschedulings and enable efficient schedule adjustments without requiring much effort. [Means for solving the problem]

[0009] The reservation management device of the present invention comprises a reservation slot setting unit in which multiple reservation slots prepared by the host are preset, a guest characteristic information storage unit in which characteristic information of multiple guests who make reservations for the multiple reservation slots is stored, a desired reservation slot reception unit that receives the desired reservation slots of the multiple guests, and an allocation unit that allocates reservations of each guest to each of the multiple reservation slots based on the desired reservation slot and characteristic information of each guest, and when multiple hosts participate in a reservation slot for a specific guest, the allocation unit allocates reservations of each guest to each host's reservation slot based on the characteristic information and desired reservation slots of the guests belonging to each host. [Effects of the Invention]

[0010] According to the reservation management device of the present invention, reservations for each guest are allocated to multiple reservation slots based on the desired reservation slots of each guest and the characteristic information of each guest, and when multiple hosts participate in a reservation slot for a given guest, reservations for each guest are allocated to each host's reservation slot based on the characteristic information and desired reservation slots of the guests belonging to each host, so the number of reschedulings can be reduced and schedules can be adjusted efficiently without much effort. [Brief explanation of the drawings]

[0011] [Figure 1] FIG. 1 is a block diagram showing a schematic configuration of a reservation management system using an embodiment of the reservation management device of the present invention. [Figure 2] FIG. 10 is a diagram showing an example of a preset reservation slot. [Figure 3] FIG. 10 is a diagram showing an example of a characteristic information table showing characteristic information of each guardian of a first class and a characteristic information table showing characteristic information of each guardian of a second class. [Figure 4] A diagram showing an example of the desired reservation slots for each parent of the first class and the desired reservation slots for each parent of the second class. [Figure 5] A diagram showing an example of a schedule in which reservations for each parent of the first class and the second class are assigned to multiple reservation slots. [Figure 6] A sequence diagram illustrating the processing flow of the reservation management system shown in FIG. 1. DETAILED DESCRIPTION OF THE INVENTION

[0012] A reservation management system using an embodiment of a reservation management device of the present invention will be described in detail below with reference to the drawings. Fig. 1 is a block diagram showing a schematic configuration of a reservation management system 1 of this embodiment.

[0013] The reservation management system 1 of this embodiment is a system for reserving dates for interviews between school teachers and the parents of students attending the school, and includes a reservation management device 10 and parent terminal devices 20. Note that while only two parent terminal devices 20 are shown in Fig. 1, in reality, a plurality of parent terminal devices 20 are connected to one reservation management device 10.

[0014] The reservation management device 10 and the parent's terminal device 20 are connected via a communication line such as the Internet line, and are configured to be able to communicate with each other.

[0015] The reservation management system 1 of this embodiment is a system that stores parental characteristics information known by the school in advance, and allocates reservations to each parent to multiple preset reservation slots based on the parental characteristics information and the parent's desired reservation slot. In this embodiment, the school (teacher) corresponds to the host of the present invention, and the parent corresponds to the guest of the present invention.

[0016] The reservation management system 1 of this embodiment is a system that can allocate reservations for parent-teacher interviews for each class that multiple teachers are in charge of, and is a system that can perform appropriate scheduling while taking into consideration the reservations of the parents of students in each class, for example, when multiple teachers from different classes need to interview the parents of one student. In this embodiment, we will explain the case where appropriate scheduling is performed while taking into consideration the reservations of the parents of students in two classes (a first class and a second class).

[0017] Hereinafter, each device constituting the reservation management system 1 of this embodiment will be described in detail.

[0018] The reservation management device 10 includes a reservation slot setting unit 11, a guest characteristic information storage unit 12, a desired reservation slot receiving unit 13, and an allocation unit 14.

[0019] The reservation slot setting unit 11 is set in advance with a plurality of reservation slots prepared by the school (teachers). The reservation slots are set, for example, by inputting settings into a terminal device (not shown) owned by the teacher and set in the reservation slot setting unit 11. FIG. 2 is a diagram showing an example of reservation slots. In FIG. 2, three reservation slots I to III are set on Monday, three reservation slots IV to VI are set on Tuesday, and one reservation slot VII is set on Thursday. In this embodiment, reservations for parents belonging to classes respectively taught by multiple teachers are assigned to reservation slots, but the dates of the reservation slots are common to each class, as shown in FIG. 2. However, this is not limiting, and some of the reservation slots for each teacher may be common, and the reservation slots other than the aforementioned some of the reservation slots may be on different dates.

[0020] The guest characteristic information storage unit 12 stores characteristic information of multiple guardians who make reservations for multiple reservation slots. Fig. 3A is a diagram showing an example of a characteristic information table that associates guardian IDs with guardian characteristic information for a first class, and Fig. 3B is a diagram showing an example of a characteristic information table that associates guardian IDs with guardian characteristic information for a second class. A guardian ID is identification information assigned to each guardian.

[0021] As shown in FIGS. 3A and 3B, in this embodiment, evaluation information of the parents and students and the number of required slots set based on the evaluation information are stored as the parent characteristic information.

[0022] Evaluation information from parents and students includes, for example, information such as "interviews take a long time" and "not punctual (high possibility of being late for interviews)."

[0023] Student evaluation information includes evaluation information such as the student's academic ability, whether the student has siblings at the same school, etc. If a student's academic ability is low, the interview will take a long time, so if the student has siblings at the same school, it is better to arrange for them to meet on the same day or in adjacent appointment slots.

[0024] Furthermore, some students may require the participation of not only their homeroom teacher but also a higher-ranking official, such as the head of the grade level. In this case, "participation of a higher-ranking official" is set as the student's evaluation information.

[0025] Furthermore, parent evaluation information includes parent employment information, such as information on the parent's occupation, whether both parents work, etc. Depending on the parent's employment information, it may be better to set the reservation slot for that parent to an earlier time slot.

[0026] Furthermore, the parent evaluation information includes information about the relationships between parents, such as information about parents for whom it is best not to have adjacent reservation slots.

[0027] In this embodiment, as shown in Figure 3, the evaluation information of the parents and students mentioned above includes the information "interviews take a long time," "not punctual," and "participation of higher-ranking employees," but other evaluation information may also be included.

[0028] The number of required slots shown in Figure 3 indicates the number of reservation slots required for one interview. The number of required slots is usually "1", and the number of required slots increases depending on the evaluation information of the parents and students. For example, if the evaluation information of the parents indicates that the interview will take a long time, or if the evaluation information of the student indicates that there are problems with academic ability, the interview will take time, so the number of required slots will be set to the number of multiple reservation slots.

[0029] The desired reservation slot receiving unit 13 receives the desired reservation slot of each guardian output from each guardian's terminal device 20. On the terminal device 20, the guardian checks the reservation slots set in the reservation slot setting unit 11, selects a desired reservation slot from the reservation slots, and outputs the selected reservation slot to the reservation management device 10.

[0030] FIG. 4A is a diagram showing an example of desired reservation slots for parents A-1 to A-5 of the first class, and FIG. 4B is a diagram showing an example of desired reservation slots for parents B-1 to B-5 of the second class.

[0031] In the example of the first class shown in Figure 4A, parent A-1's parent has "ALL," meaning that any date and time within the reservation slot is fine. Parent A-2 requests reservation slots II and V, so it is clear that they are hoping for a reservation slot other than the first or last. Parent A-3 requests reservation slots III and VI, so it is clear that they are hoping for the last reservation slot of each date. Parent A-4 requests reservation slots I, II, and III, so it is clear that they are hoping for a reservation slot on Monday. Parent A-5 requests a reservation slot other than reservation slot VII, so it is clear that they are hoping for a day of the week other than Thursday.

[0032] In the example of the second class shown in Figure 4B, parent B-1's parent has "ALL," meaning that any date and time within the reservation slots is acceptable. Parent B-2 requests reservation slots I, IV, and VII, so it is clear that they want the first reservation slot. Parent B-3 requests reservation slots I, II, and III, so it is clear that they want a reservation slot on Monday. Parent B-4 requests reservation slots IV, V, and VI, so it is clear that they want a reservation slot on Wednesday. Parent B-5 requests a reservation slot other than reservation slot VII, so it is clear that they want a day of the week other than Thursday.

[0033] The allocation unit 14 allocates reservations for each parent to multiple reservation slots based on the characteristic information of each parent and the desired reservation slot of each parent, and completes the final reservation schedule. In particular, in this embodiment, reservations for parents of two classes are allocated to the multiple reservation slots shown in Figure 2 based on the characteristic information of each parent and the desired reservation slot of each parent of the first class, and the characteristic information of each parent and the desired reservation slot of each parent of the second class.

[0034] Here, we will explain a method for determining the reservation slots for each guardian of the first class and the second class by referring to the characteristic information tables for the first class and the second class shown in Figures 3A and 3B and the desired reservation slots for guardians of the first class and the second class shown in Figures 4A and 4B for the reservation slots shown in Figure 2. Figures 5A to 5C are diagrams showing an example of a completed reservation schedule, where Figure 5A is the reservation schedule for the first class, Figure 5B is the reservation schedule for the second class, and Figure 5C is a reservation schedule combining the reservation schedule for the first class and the reservation schedule for the second class.

[0035] The allocation unit 14 first determines a reservation slot for a parent who requires the participation of two or more teachers. That is, the allocation unit 14 determines a reservation slot for a parent for whom "participation of a superior" is set in the evaluation information of the student and parent. In this embodiment, "participation of a superior" is set for parent A-2 in the characteristic information table of the first class shown in FIG. 3A. The desired reservation slots of parent A-2 shown in FIG. 4A are reservation slots II and V. Therefore, the allocation unit 14 determines reservation slot II or reservation slot V based on the specific information and desired reservation slot of parent A-2, and in the example shown in FIG. 5A, reservation slot II is determined.

[0036] Next, the allocation unit 14 determines reservation slots for guardians who "take a long time for interviews." In the example of the characteristic information table for the first class shown in FIG. 3A, the characteristic information of guardian A-5 is "takes a long time for interviews," and the number of slots required is "2." In the example of the characteristic information table for the first class shown in FIG. 3B, the characteristic information of guardian B-4 is "takes a long time for interviews," and the number of slots required is "2."

[0037] 4A, the desired reservation slots of guardian A-5 are all other than slot VII, and the desired reservation slots of guardian B-4 are slots IV, V, and VI.

[0038] Therefore, based on the characteristic information of parent A-5 described above, the allocation unit 14 identifies the "final" appointment slot with no time constraints for the interview, and further, based on the desired appointment slot, identifies the final appointment slots III and VI for Monday and Wednesday, and selects one of these appointment slots. In the example shown in Figure 5A, appointment slot VI is selected.

[0039] The allocation unit 14 also identifies a "final" appointment slot with no time constraints based on the characteristic information of the guardian B-4 described above, and further identifies the final appointment slot VI for Wednesday based on the desired appointment slot. The allocation unit 14 then determines appointment slot VI as the appointment slot for guardian B-4.

[0040] Next, the allocation unit 14 determines reservation slots for guardians with desired time slots. In the desired reservation slots shown in Fig. 4A, guardian A-3 desires the last slot, so the allocation unit 14 identifies reservation slots III and VI as reservation slots for guardian A-3. Then, because reservation slot VI has already been allocated to a reservation by guardian A-5, the allocation unit 14 determines reservation slot III as the reservation slot for guardian A-3.

[0041] 4B, guardian B-2 desires to be first, so the allocation unit 14 identifies reservation slots I, IV, and VII as the reservation slots for guardian B-2. The allocation unit 14 then determines one of reservation slots I, IV, and VII as the reservation slot for guardian B-2, and in the example shown in FIG. 5B, reservation slot IV is determined.

[0042] Next, the allocation unit 14 determines reservation slots for guardians with specified days of the week. In the desired reservation slots shown in Fig. 4A, guardian A-4 desires Monday, so the allocation unit 14 identifies reservation slots I, II, and III as reservation slots for guardian A-4. Then, because reservation slots II and III have already been allocated to reservations by guardians A-2 and A-3, the allocation unit 14 determines reservation slot I as the reservation slot for guardian A-4.

[0043] In the desired reservation slots shown in Fig. 4B, parent B-3 prefers Monday, so the allocation unit 14 identifies reservation slots I, II, and III as the reservation slots for parent B-3. Then, because reservation slot II has already been allocated to a reservation by parent A-2, the allocation unit 14 determines reservation slot I or III as the reservation slot for parent B-3, but in the example shown in Fig. 5B, reservation slot III is determined.

[0044] 4B, guardian B-5 desires a day other than Thursday, so the allocation unit 14 identifies reservation slots I, II, III, IV, V, and VI as the reservation slots for guardian B-5. Since reservation slots II, III, IV, and VI have already been allocated to guardians A-2, B-3, B-2, and B-4, the allocation unit 14 determines reservation slot I or reservation slot V as the reservation slot for guardian B-5, but in the example shown in FIG. 5B, reservation slot V is determined.

[0045] Finally, the allocation unit 14 determines a reservation slot for the guardian that can be any date and time. In the desired reservation slots shown in Fig. 4A, guardian A-1 can choose any date and time, and reservation slots I, II, III, and VI have already been allocated to reservations for guardians A-4, A-2, A-3, and A-5, so the allocation unit 14 determines one of reservation slots IV, V, or VII as the reservation slot for guardian A-1, but in the example shown in Fig. 5A, reservation slot IV is determined.

[0046] Furthermore, in the desired reservation slots shown in Figure 4B, parent B-1 can choose any date, and reservation slots II, III, VI, V, and VI have already been assigned to parents A-2, B-3, B-2, B-5, and B-4, so reservation slot I or reservation slot VII is selected as the reservation slot for parent B-1, but in the example shown in Figure 5B, reservation slot I is selected.

[0047] After allocating reservation slots to all guardians has been completed, the allocation unit 14 transmits the finally determined reservation slots for each guardian to each guardian's terminal device 20. Note that, when there are siblings in the same school, the allocation unit 14 allocates reservation slots for the same day of the week to the siblings as evaluation information of the student, or allocates adjacent reservation slots to the siblings.

[0048] Here, if the allocation unit 14 performs allocation based on the guardian's characteristic information and the guardian's desired reservation slot as described above and finds that a guardian cannot be allocated to the guardian's desired reservation slot, the allocation unit 14 notifies the guardian's terminal device 20 of a request to change the desired reservation slot. When notifying the guardian's terminal device 20 of the change request, the allocation unit 14 also transmits information about available reservation slots.

[0049] Then, the guardian again selects a desired reservation slot from among the available reservation slots and transmits the desired reservation slot to the reservation management device 10.

[0050] The allocation unit 14 reallocates the reservation slots to available slots based on the changed desired reservation slots. The allocation unit 14 repeats the notification of the change request and reallocation until allocating reservation slots to all parents is completed.

[0051] The allocation unit 14 may also set priority reservation information for the parent ID of a parent who has changed the desired reservation slot as described above, so that the priority reservation information is to be used for preferential allocation when allocating reservation slots from the next time onwards.The allocation unit 14 may then assign the desired reservation slot to the parent with the parent ID for which priority reservation information is set with the highest priority when allocating reservation slots from the next time onwards.

[0052] The reservation management device 10 includes a CPU (Central Processing Unit), semiconductor memories such as ROM (Read Only Memory) and RAM (Random Access Memory), storage such as a hard disk, and a communication I / F (Interface).

[0053] A reservation management program, which is a web application, is installed in the storage of the reservation management device 10. When this reservation management program is started by the CPU, the functions of each unit of the reservation management device 10 are executed.

[0054] Some or all of the functions executed by the reservation management program may be configured using hardware such as an ASCI (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), or other electrical circuits.

[0055] The parent's terminal device 20 includes a control unit 21. The control unit 21 controls the entire terminal device 20. In particular, the control unit 21 displays the reservation slots transmitted from the reservation management device 10 on the display unit 22, and transmits the desired reservation slots set and input at the input unit 23 to the reservation management device 10.

[0056] The display unit 22 is composed of a display device such as a liquid crystal display, and the input unit 23 is composed of input devices such as a mouse and a keyboard.

[0057] When a tablet terminal or a smartphone is used as the terminal device 20, a touch panel of the tablet terminal or smartphone functions as both the display unit 22 and the input unit .

[0058] The terminal device 20 includes a CPU, semiconductor memories such as ROM and RAM, storage such as a hard disk, and a communication I / F.

[0059] A parental application is installed in the storage of the terminal device 20. When this parental application is started by the CPU, reservation slots are displayed on the terminal device 20, and the desired reservation slot can be set and input. Note that instead of using a parental application installed in the storage as in this embodiment, a parental application provided via a web browser may also be used.

[0060] In addition, some or all of the functions executed by the parental application may be configured using hardware such as ASCI, FPGA, or other electrical circuits.

[0061] Next, the processing flow of the reservation management system 1 of this embodiment will be described with reference to the sequence diagram shown in FIG.

[0062] First, the reservation management device 10 stores the characteristic information for each guardian as shown in FIGS. 3A and 3B (S10).

[0063] Next, each parent checks the reservation slots output from the reservation management device 10 on the terminal device 20, selects a desired reservation slot from the reservation slots (S12), and outputs the selected desired reservation slot to the reservation management device 10 (S14).

[0064] The reservation management device 10 accepts the desired reservation slots output from the terminal device 20 of each guardian (S16), and allocates reservations of each guardian to the reservation slots based on the desired reservation slots output from the terminal device 20 of each guardian and the characteristic information of each guardian (S18).

[0065] Then, the reservation management device 10 outputs the reservation slots allocated to each guardian to the terminal device 20 of each guardian (S20).

[0066] In addition, as described above, if a parent is unable to be allocated to the desired reservation slot as a result of allocation based on the parent's characteristic information and the parent's desired reservation slot, the reservation management device 10 notifies the parent's terminal device 20 of a request to change the desired reservation slot (S22).

[0067] Then, the parent again selects a desired reservation slot from among the available reservation slots (S24), and transmits the desired reservation slot to the reservation management device 10 (S26).

[0068] The reservation management device 10 then repeats the notification of the change request and the reassignment until reservation slots have been assigned to all parents (S28).

[0069] When the reservation management device 10 has completed allocating reservation slots to all guardians, it outputs the reservation slots of each guardian to the terminal device 20 of each guardian (S30).

[0070] According to the reservation management system 1 of the above embodiment, each guest's reservation is allocated to multiple reservation slots based on the desired reservation slot and characteristic information of each guest, and when multiple hosts participate in a given guest's reservation slot, each guest's reservation is allocated to each host's reservation slot based on the characteristic information and desired reservation slot of the guests belonging to each host, so the number of reschedulings can be reduced and schedules can be adjusted efficiently without any hassle.

[0071] Furthermore, in the reservation management system 1 of the above embodiment, a request to change the desired reservation slot is notified to the terminal device 20 of a parent who is unable to be assigned to a desired reservation slot, and the reservation slot is reassigned based on the desired reservation slot changed in accordance with the change request. The notification of the change request and reassignment are repeated until reservation slots have been assigned to all guests, so that reservation slots can be reliably assigned to each parent and the reservation slots desired by each parent can be efficiently assigned.

[0072] Furthermore, in the reservation management system 1 of the above embodiment, if priority reservation information is added to a guest who has changed their desired reservation slot, which will give them priority when allocating reservation slots from the next time onwards, an advantage can be given to the parent who has changed their desired reservation slot, making it possible for the parent to change their desired reservation slot more smoothly.

[0073] Furthermore, in the reservation management system 1 of the above embodiment, parent characteristic information is set based on the evaluation of the parent or student, so that the school's evaluation of the parent can be reflected in the allocation of reservation slots, allowing for more appropriate scheduling.

[0074] The reservation management system 1 of the above embodiment is an example in which the present invention is applied to making reservations for teacher-parent meetings, but the present invention is not limited to this and may be applied to making other reservations, such as reservations for hospitals, restaurants, tickets, etc.

[0075] Furthermore, the present invention is not limited to the above-described embodiments, and the components can be modified and embodied in practice without departing from the spirit of the invention. Furthermore, various inventions can be formed by appropriately combining multiple components disclosed in the above-described embodiments. For example, all of the components shown in the embodiments can be appropriately combined. Naturally, various modifications and applications are possible within the scope of the invention.

[0076] The present invention further discloses the following supplementary notes.

[0077] (Appendix 1) The reservation management device of the present invention comprises a reservation slot setting unit in which multiple reservation slots prepared by the host are preset, a guest characteristic information storage unit in which characteristic information of multiple guests who make reservations for the multiple reservation slots is stored, a desired reservation slot reception unit that receives the desired reservation slots of the multiple guests, and an allocation unit that allocates reservations of each guest to each of the multiple reservation slots based on the desired reservation slot and characteristic information of each guest, and when multiple hosts participate in a reservation slot for a specific guest, the allocation unit allocates reservations of each guest to each host's reservation slot based on the characteristic information and desired reservation slots of the guests belonging to each host.

[0078] (Appendix 2) In the reservation management device described in Appendix 1, the allocation unit notifies the terminal device of a guest who cannot be allocated to a desired reservation slot of a request to change the desired reservation slot, and reallocates the guest to a reservation slot based on the desired reservation slot changed in accordance with the change request, and can repeat the notification of the change request and reallocation until reservation slots have been allocated to all guests.

[0079] (Appendix 3) In the reservation management device described in Supplementary Note 1 or Supplementary Note 2, the allocation unit can add priority reservation information to a guest who has changed their desired reservation slot, so that the guest will be given priority when allocating reservation slots from the next time onwards.

[0080] (Appendix 4) In the reservation management device according to any one of Supplementary Note 1 to Supplementary Note 3, the guest's characteristic information can be set based on the guest's evaluation.

[0081] (Appendix 5) In the reservation management device described in any of Supplementary Notes 1 to 4, the host can be a school, the guest can be a parent of a student attending the school, and the reservation slot can be a reservation slot for a meeting between a school teacher and a parent.

[0082] (Appendix 6) In the reservation management device described in Supplementary Note 5, the characteristic information of the guest can be set based on the evaluation of the student or the guardian.

[0083] (Appendix 7) The reservation management system of the present invention includes a reservation management device according to any one of Supplementary Note 1 to Supplementary Note 6, and a guest terminal device.

[0084] (Appendix 8) The reservation management method of the present invention is a reservation management method in which multiple reservation slots prepared by a host are set in advance, characteristic information of multiple guests who make reservations for the multiple reservation slots is stored in advance, desired reservation slots of the multiple guests are accepted, and reservations of each guest are assigned to each of the multiple reservation slots based on the desired reservation slots and characteristic information of each guest.When multiple hosts participate in a reservation slot for a given guest, reservations of each guest are assigned to each host's reservation slot based on the characteristic information and desired reservation slots of the guests belonging to each host.

[0085] (Appendix 9) The reservation management program of the present invention is a reservation management program that causes a computer to execute the steps of: setting in advance multiple reservation slots prepared by a host; storing in advance characteristic information of multiple guests who will make reservations for the multiple reservation slots; accepting the desired reservation slots of the multiple guests; and allocating reservations for each guest to each of the multiple reservation slots based on the desired reservation slots and characteristic information of each guest.When multiple hosts participate in a reservation slot for a specific guest, the reservation for each guest is allocated to each host's reservation slot based on the characteristic information and desired reservation slots of the guests belonging to each host. [Explanation of symbols]

[0086] 1. Reservation Management System 10 Reservation management device 11 Reservation Slot Setting Department 12 Guest characteristic information storage unit 13. Reservation Reception 14 Allocation Section 20 Terminal equipment 21 Control section 22 Display section 23 Input section

Claims

1. a reservation slot setting unit in which a plurality of reservation slots prepared by a host are preset; a guest characteristic information storage unit that stores characteristic information of a plurality of guests who make reservations for the plurality of reservation slots; a desired reservation slot receiving unit that receives desired reservation slots of the plurality of guests; an allocation unit that allocates reservations for each guest to the plurality of reservation slots based on the desired reservation slot of each guest and characteristic information of each guest, A reservation management device in which, when multiple hosts participate in a reservation slot for a specified guest, the allocation unit allocates reservations for each guest to the reservation slot of each host based on the characteristic information of the guests belonging to each host and the desired reservation slot.

2. The reservation management device of claim 1, wherein the allocation unit notifies the terminal device of a guest who cannot be allocated to a desired reservation slot of a request to change the desired reservation slot, and reallocates the reservation slot based on the desired reservation slot changed in accordance with the change request, and repeats the notification of the change request and the reallocation until allocation of reservation slots to all guests is completed.

3. 3. The reservation management device according to claim 2, wherein the allocation unit adds priority reservation information to the guest who has changed the desired reservation slot, so that the guest will be given priority in allocation to subsequent reservation slots.

4. 2. The reservation management device according to claim 1, wherein the guest characteristic information is set based on an evaluation of the guest.

5. the host is a school; The guest is a parent or guardian of a student attending the school, 2. The reservation management device according to claim 1, wherein the reservation slot is a reservation slot for a meeting between the teacher of the school and the parent / guardian.

6. 6. The reservation management device according to claim 5, wherein the characteristic information of the guest is set based on an evaluation by the student or parent.

7. 2. A reservation management system comprising the reservation management device according to claim 1 and a terminal device of the guest.

8. A reservation management method that pre-sets a plurality of reservation slots prepared by a host, pre-stores characteristic information of a plurality of guests who make reservations for the plurality of reservation slots, accepts desired reservation slots of the plurality of guests, and allocates reservations for each guest to the plurality of reservation slots based on the desired reservation slot of each guest and the characteristic information of each guest, A reservation management method in which, when multiple hosts participate in a reservation slot for a given guest, reservations for each guest are assigned to each host's reservation slot based on the characteristic information of the guests belonging to each host and the desired reservation slot.

9. A reservation management program that causes a computer to execute the steps of: setting in advance a plurality of reservation slots prepared by a host; storing in advance characteristic information of a plurality of guests who make reservations for the plurality of reservation slots; accepting desired reservation slots of the plurality of guests; and allocating reservations of each guest to the plurality of reservation slots based on the desired reservation slot of each guest and the characteristic information of each guest, A reservation management program that allocates reservations for each guest to each host's reservation slot based on the characteristic information of the guests belonging to each host and the desired reservation slot when multiple hosts participate in a reservation slot for a given guest.

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