Computer program, information management apparatus, terminal apparatus, information management system, and control method

Abstract

To improve the convenience of the mechanism in inspection work.SOLUTION: A computer program causes a computer to function as a control unit that displays an input area on a display apparatus in which inspection results of equipment in a facility can be input, and executes a startup process for starting up an imaging apparatus if a first result is input as the inspection result in the input area, and does not execute the startup process if a second result different from the first result is input.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a computer program, an information management device, a terminal device, an information management system, and a control method. [Background technology]

[0002] Systems for supporting the inspection of buildings such as houses and hotels have been proposed. For example, Patent Document 1 discloses a technology for navigating to smoothly carry out inspection of real estate properties. Another proposed technology is to create an inspection report that is easy for building users to understand by registering inspection images displayed on a display screen in association with confirmation items entered for the inspection images. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2022-177845 Summary of the Invention [Problem to be solved by the invention]

[0004] However, the conventional techniques have not provided sufficient convenience as a mechanism for use in inspection work. The present invention has been made in consideration of the above-mentioned circumstances, and provides a technique that makes it possible to improve the convenience of a mechanism for use in inspection work. [Means for solving the problem]

[0005] One aspect of the present invention is a computer program for causing a computer to function as a control unit that displays an input area on a display device into which inspection results of facility equipment can be input, executes a startup process to start up an imaging device when a first result is input as the inspection result in the input area, and does not execute the startup process when a second result different from the first result is input.

[0006] In one aspect of the present invention, in the computer program, the first result is a result indicating that photography is required.

[0007] One aspect of the present invention is the computer program, wherein the control unit creates a document including either or both of the content entered in the input area and the image captured by the imaging device.

[0008] In one aspect of the present invention, in the computer program, the document further includes an estimate of the cost or time required to take action regarding the content entered in the input area.

[0009] One aspect of the present invention is the above-mentioned computer program, wherein the input area displays information indicating items to be inspected, and the control unit accepts input of facility information, which is information about the facility to be inspected, and selects items to be displayed in the input area according to the accepted facility information.

[0010] One aspect of the present invention is the above-mentioned computer program, wherein the control unit displays an emergency screen for inputting information regarding equipment that requires emergency response in response to a predetermined operation, and when the information inputted on the emergency screen is registered, the area of ​​the history regarding the information inputted on the emergency screen is displayed in a manner different from other history when displaying information regarding inspection history.

[0011] One aspect of the present invention is an information management device that displays a screen on a display device of a terminal device, the screen including an input area into which inspection results of equipment in a facility can be input, the input area being an input area that executes a startup process to start an imaging device when a first result is input as the inspection result, and that does not execute the startup process when a second result different from the first result is input, and that includes a control unit that receives the information input into the input area and an image captured by the imaging device from the terminal device and records them in a recording device.

[0012] One aspect of the present invention is a terminal device that includes a control unit that displays an input area on an image display device in which inspection results of facility equipment can be input, executes a startup process to start up an imaging device when a first result is input as the inspection result in the input area, and does not execute the startup process when a second result different from the first result is input.

[0013] One aspect of the present invention is an information management system that includes a terminal device that displays an input area on an image display device where inspection results of facility equipment can be input, and that has a control unit that executes a startup process to start an imaging device when a first result is input as the inspection result in the input area, and does not execute the startup process when a second result different from the first result is input, and an information management device that has a control unit that receives information input into the input area and images captured by the imaging device from the terminal device and records them in a recording device.

[0014] One aspect of the present invention is a control method that displays an input area on a display device into which inspection results of equipment in a facility can be input, and when a first result is input as the inspection result in the input area, executes a startup process to start up an imaging device, and when a second result different from the first result is input, does not execute the startup process. [Brief explanation of the drawings]

[0015] [Figure 1] 1 is a schematic block diagram showing the system configuration of an information management system 100 according to the present invention. [Figure 2] 2 is a schematic block diagram showing a specific example of the functional configuration of the terminal device 10. FIG. [Figure 3] 2 is a schematic block diagram showing a specific example of the functional configuration of the information management device 20. FIG. [Figure 4] 10 is a diagram showing a specific example of a facility information table stored in a facility information storage unit 221. FIG. [Figure 5] 10 is a diagram showing a specific example of an inspection information table stored in an inspection information storage unit 222. FIG. [Figure 6]10 is a diagram showing a specific example of a facility information table stored in a facility information storage unit 223. FIG. [Figure 7] FIG. 10 is a diagram showing a specific example of an emergency contact information table stored in the emergency contact information storage unit 224. [Figure 8] 10 is a diagram showing a specific example of a product information table stored in a product information storage unit 225. FIG. [Figure 9] 10 is a specific example of a screen (inspection start screen) that is displayed when starting inspection of a unit area of ​​a facility. [Figure 10] FIG. 10 is a diagram showing a specific example of a display screen of the terminal device 10 in an imaging mode. [Figure 11] FIG. 10 is a diagram showing a specific example of an inspection start screen after an image is captured in an imaging mode. [Figure 12] FIG. 10 is a diagram showing a specific example of an inspection target equipment screen. [Figure 13] FIG. 10 is a diagram showing a specific example of an inspection details screen. [Figure 14] FIG. 10 is a diagram showing a specific example of an inspection details screen when a defect button 411 is selected. [Figure 15] FIG. 10 is a diagram showing a specific example of a display screen of the terminal device 10 in an imaging mode. [Figure 16] FIG. 10 is a diagram showing a specific example of an inspection details screen after an image is captured in an imaging mode. [Figure 17] FIG. 10 is a diagram showing a specific example of an inspection target equipment screen. [Figure 18] FIG. 10 is a diagram showing a specific example of an inspection target equipment screen when processing has been completed for all equipment information areas 407. [Figure 19] FIG. 10 is a diagram showing a specific example of an emergency contact information registration screen. [Figure 20] FIG. 10 is a diagram showing a specific example of a display screen of the terminal device 10 in an imaging mode. [Figure 21] FIG. 10 is a diagram showing a specific example of an emergency contact information registration screen after an image is captured in an imaging mode. [Figure 22] FIG. 10 is a diagram showing a specific example of a daily performance list screen. [Figure 23]FIG. 2 is a diagram illustrating an outline of an example of the hardware configuration of an information processing device 90 applied to the present embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0016] FIG. 1 is a schematic block diagram showing the system configuration of an information management system 100 of the present invention. The information management system 100 includes a terminal device 10 and an information management device 20. The terminal device 10 and the information management device 20 are communicably connected via a network 70. The network 70 may be a network using wireless communication or a network using wired communication. The network 70 may be configured using, for example, the Internet or a local area network (LAN). The network 70 may also be configured by combining a plurality of networks.

[0017] 2 is a schematic block diagram showing a specific example of the functional configuration of the terminal device 10. The terminal device 10 is configured using a portable information device such as a smartphone, tablet, dedicated device, etc. The terminal device 10 includes a communication unit 11, an input unit 12, an output unit 13, an image input unit 14, a storage unit 15, and a control unit 16.

[0018] The communication unit 11 is a communication device. The communication unit 11 may be configured as, for example, a network interface. The communication unit 11 communicates data with other devices via the network 70 in accordance with the control of the control unit 16. The communication unit 11 may be a device that performs wireless communication or a device that performs wired communication.

[0019] The input unit 12 is configured using existing input devices such as a keyboard, a pointing device (mouse, tablet, etc.), buttons, a touch panel, etc. The input unit 12 is operated by a user when inputting user instructions to the terminal device 10. The input unit 12 may be an interface for connecting the input device to the terminal device 10. In this case, the input unit 12 inputs an input signal generated in the input device in response to a user input to the terminal device 10. The input unit 12 may be configured using a microphone and a voice recognition device. In this case, the input unit 12 acquires an acoustic signal generated by the user's speech, performs voice recognition on the words spoken by the user, and inputs character string information of the recognition result to the terminal device 10. The voice recognition process may be performed by the control unit 16. The input unit 12 may be configured in any way as long as it is capable of inputting user instructions to the terminal device 10.

[0020] The output unit 13 outputs information in a form that can be recognized by the user. The output unit 13 may be, for example, an image display device such as a liquid crystal display or an organic EL (Electro Luminescence) display. The output unit 13 may be an interface for connecting an image display device to the terminal device 10. In this case, the output unit 13 generates a video signal for displaying image data and outputs the video signal to the image display device connected to the output unit 13. The output unit 13 may be a device for outputting sound, such as a speaker. The output unit 13 may be an interface for connecting an audio output device, such as a speaker or headphones, to the terminal device 10. In this case, the output unit 13 generates an audio signal for reproducing audio data and outputs the audio signal to the audio output device connected to the output unit 13. The output unit 13 may be configured as a touch panel integrated with the input unit 12.

[0021] The image input unit 14 accepts image data input to the terminal device 10. The image input unit 14 may be configured as an imaging device such as a still camera or a video camera. The image input unit 14 may acquire images captured by a still camera or a video camera connected to the terminal device 10 from the camera. When acquiring images from the camera, wired communication via a communication cable such as a USB cable or a LAN cable, or wireless communication such as a wireless LAN or Bluetooth may be performed. The image input unit 14 may be configured in a different manner as long as it is capable of receiving input of image data. The image data input by the image input unit 14 may be stored in the storage unit 15. In this way, an imaging device previously provided in the terminal device 10 or an imaging device connected to the terminal device 10 via a cable or wireless communication will be referred to as an imaging device linked to the terminal device 10 in the following description.

[0022] The storage unit 15 is configured using a storage device such as a magnetic hard disk drive or a semiconductor storage device. The storage unit 15 stores data used by the control unit 16. The storage unit 15 stores data required when the control unit 16 performs processing.

[0023] The control unit 16 is configured using a processor such as a CPU (Central Processing Unit) and a memory (main storage device). The control unit 16 functions when the processor executes a program. Note that all or part of the functions of the control unit 16 may be realized using hardware such as an ASIC (Application Specific Integrated Circuit), a PLD (Programmable Logic Device), or an FPGA (Field Programmable Gate Array). The program may be recorded on a computer-readable recording medium. Examples of computer-readable recording media include portable media such as flexible disks, magneto-optical disks, ROMs, CD-ROMs, and semiconductor storage devices (e.g., SSDs: Solid State Drives), as well as storage devices such as hard disks and semiconductor storage devices built into computer systems. The program may be transmitted via a telecommunications line.

[0024] The control unit 16 may execute, for example, an application installed on the terminal device 10. A specific example of such an application is an application provided to the terminal device 10 as a dedicated application for the information management system 100. Another specific example of such an application is a web browser application. Such an application may be pre-installed on the terminal device 10, or may be downloaded each time a determination process is executed. For example, when implemented as a web browser application, the terminal device 10 may download and execute the application from a device specified by a specific web server (for example, the web server itself or another server) in response to the terminal device 10 connecting to the web server. The control unit 16 operates according to the program of the application being executed.

[0025] The control unit 16 controls the terminal device 10 in response to user operations and information received from the information management device 20. For example, the control unit 16 transmits information input by the user operating the input unit 12 to the information management device 20 by using the communication unit 11. For example, when information transmitted from the information management device 20 is received by the communication unit 11 via the network 70, the control unit 16 generates screen data based on the received information and causes the output unit 13 to display the screen data. Such screen data includes images and text indicating the information transmitted from the information management device 20. For example, when information transmitted from the information management device 20 is received by the communication unit 11 via the network 70, the control unit 16 generates audio data based on the received information and causes the output unit 13 to output the audio data.

[0026] 3 is a schematic block diagram showing a specific example of the functional configuration of the information management device 20. The information management device 20 is configured using an information processing device such as a personal computer or a server device. The information management device 20 includes a communication unit 21, a storage unit 22, and a control unit 23.

[0027] The communication unit 21 is a communication device. The communication unit 21 may be configured as, for example, a network interface. The communication unit 21 communicates data with other devices via the network 70 in accordance with the control of the control unit 23. The communication unit 21 may be a device that performs wireless communication or a device that performs wired communication.

[0028] The storage unit 22 is configured using a storage device such as a magnetic hard disk drive or a semiconductor storage device. The storage unit 22 stores data used by the control unit 23. The storage unit 22 may function as, for example, a facility information storage unit 221, an inspection information storage unit 222, an equipment information storage unit 223, an emergency contact information storage unit 224, and a product information storage unit 225.

[0029] The facility information storage unit 221 stores facility information. The facility information is information relating to facilities that are to be inspected. FIG. 4 is a diagram showing a specific example of a facility information table stored in the facility information storage unit 221. The facility information table has a plurality of facility information records. The facility information record has values ​​for facility name, notification destination, facility attribute, and facility history. The facility name is a name indicating the facility that is to be inspected. Identification information indicating the facility may be used as the facility name. The notification destination indicates information about the notification destination that is used when notifying information about the facility. For example, an email address or a telephone number (mobile phone number or landline number) may be used as the notification destination.

[0030] The facility attribute indicates information related to the attributes of the facility. The facility attribute may indicate, for example, the attribute of the facility's purpose (e.g., restaurant, accommodation facility, sports facility, office, educational facility (school), medical facility (hospital), etc.). The facility attribute may indicate the grade of the facility (e.g., luxury hotel, mid-rank hotel, budget hotel, etc.) or the genre of the facility (e.g., "Japanese style" or "Western style"). The facility history indicates the history of the construction of the facility. The facility history may be, for example, information indicating when the facility was constructed (date), or when the facility was renovated.

[0031] The inspection information storage unit 222 stores inspection information. The inspection information is information related to inspections that have been performed. FIG. 5 is a diagram showing a specific example of an inspection information table stored in the inspection information storage unit 222. The inspection information table has a plurality of inspection information records. The inspection information record has values ​​for facility identification information, area identification information, area image, inspector information, and date and time information. The facility identification information is identification information that indicates the facility that was inspected. The facility identification information may be, for example, the name of the facility. The area identification information is identification information that indicates the unit area that was inspected. The area identification information may be, for example, a room number that indicates a room, or may be a room name. Any information may be used as the area identification information as long as it uniquely identifies the unit area within the facility. The area image is an image of an object that indicates the unit area. The inspector information is information related to the person who performed the inspection (the inspector). The inspector information may be identification information of the inspector, or may be information indicating contact information used by the inspector, such as an email address or phone number. The date and time information indicates the date and time the inspection was performed.

[0032] The facility information storage unit 223 stores facility information. Facility information is stored for each combination of facility and unit area. One or more unit areas are provided in one facility, and are areas that serve as divisions. For example, if the facility is a hotel, one guest room may be set as a unit area. In this case, one piece of facility information is registered for each guest room. If the facility is an educational facility (for example, a school), each room such as a classroom, science room, or staff room may be set as a unit area. In this case, one piece of facility information is registered for each room.

[0033] FIG. 6 is a diagram showing a specific example of a facility information table stored in the facility information storage unit 223. The facility information table has multiple facility information records. The facility information record has values ​​for facility identification information, check item identification information, check results, image information, memo information, and product identification information. The facility identification information is identification information that indicates the facility to be inspected within a unit area. Specific examples of such facility include areas around doors, ceilings, faucets, bathtubs, floor areas, and toilet areas. Multiple facility information records with the same facility identification information may be registered in one facility information table. In this case, multiple check items are set for one facility.

[0034] The confirmation item identification information is identification information that indicates the confirmation item. A confirmation item is an item that should be checked for that equipment. Specific examples of confirmation items include "no rattle in the handle or malfunctioning of the lock (heavy)" and "no scratches, dirt or damage on the exterior of the door." The confirmation result indicates the result of the check. The confirmation result may have values ​​such as "no deficiency," "deficiency," and "not applicable." "No deficiency" indicates that there was no deficiency in the confirmation item for that equipment. "deficiency" indicates that there was a deficiency in the confirmation item for that equipment. "Not applicable" indicates that there is no check target corresponding to the confirmation item in that equipment.

[0035] The image information indicates data of an image actually taken of the target equipment in relation to the check item of the equipment. The image information may be configured to be registered whenever the check result is "deficiency found," for example, or may be configured to be registered at will. The memo information is information entered by the person who performed the inspection. The memo information may be configured, for example, so that the person who performed the inspection can enter anything they noticed regarding the check item during the inspection. The product identification information is information indicating the product actually used for the equipment item. For example, the product name or the product model number may be used as the product identification information.

[0036] The emergency contact information storage unit 224 stores emergency contact information. The emergency contact information is stored, for example, for each facility. The emergency contact information is information relating to an event that requires an emergency response in equipment in a unit area to be inspected. FIG. 7 is a diagram showing a specific example of an emergency contact information table stored in the emergency contact information storage unit 224. The emergency contact information table has multiple emergency contact information records. The emergency contact information record has values ​​for area identification information, emergency matters, and image information.

[0037] The area identification information is identification information that indicates a unit area having an item that requires urgent response. The area identification information may be, for example, a room number that indicates a room, or may be the name of the room. Any information may be used as the area identification information as long as it uniquely identifies the unit area within the facility. The urgent item indicates an item that requires urgent response. The urgent item may include, for example, equipment identification information of equipment that requires urgent response, or may include, for example, item identification information of an item that requires urgent response, or may be any sentence that indicates an event that requires urgent response. The image information indicates image data of an actual photograph of the equipment in question that is related to the equipment that requires urgent response.

[0038] The product information storage unit 225 stores product information. The product information is information relating to products used in facility equipment. The product information storage unit 225 may register only products from a specific manufacturer provided in the information management system 100, for example. FIG. 8 is a diagram showing a specific example of a product information table stored in the product information storage unit 225. The product information table has multiple product information records. The product information record has values ​​for product identification information, maintenance timing, product attributes, and price. The product identification information is information that identifies a product. For example, the product name or the product model number may be used as the product identification information.

[0039] The maintenance period is information indicating when maintenance should be performed on the product. The maintenance period may be information indicating, for example, a specific year or month (e.g., Reiwa year n, month m), or information indicating the period of time (number of days, years, etc.) since the product was used in the facility. The product attributes are information related to facility attributes, and are information that directly or indirectly indicates the attributes of the facility to which the product should be applied. The product attributes may be, for example, information indicating the price range or rank (e.g., "luxury product," "popular product," "low-priced product," etc.), or information indicating the genre of the product's appearance (e.g., "Japanese style" or "Western style"). The price indicates the unit price of the product.

[0040] The control unit 23 is configured using a processor such as a CPU and a memory. The control unit 23 functions as an information control unit 231 and a determination unit 232 by the processor executing a program. All or part of the functions of the control unit 23 may be realized using hardware such as an ASIC, PLD, or FPGA. The above program may be recorded on a computer-readable recording medium. Examples of computer-readable recording media include portable media such as a flexible disk, a magneto-optical disk, a ROM, a CD-ROM, and a semiconductor storage device (e.g., an SSD), as well as storage devices such as a hard disk or semiconductor storage device built into a computer system. The above program may be transmitted via a telecommunications line.

[0041] The information control unit 231 exchanges (transmits and receives) information with other devices, records acquired information, and outputs recorded information. The information control unit 231 may generate data of a screen to be displayed on the terminal device 10 (hereinafter referred to as "screen data") and transmit it to the terminal device 10, or may transmit information required to generate screen data on the terminal device 10 to the terminal device 10. When the information control unit 231 transmits information required to generate screen data to the terminal device 10, the control unit 16 of the terminal device 10 generates screen data based on the information and displays it on the output unit 13.

[0042] The determination unit 232 determines whether or not to notify other devices of information at a predetermined timing. The determination unit 232 may determine whether or not a maintenance notification is required for each piece of equipment in each facility based on, for example, the information stored in the facility information storage unit 221, the information stored in the equipment information storage unit 223, and the information stored in the product information storage unit 225. For example, for each piece of product identification information stored in the equipment information storage unit 223, the determination unit 232 may compare the facility history of the facility information for the facility where the product is used with the maintenance date of the product, and determine that a notification is required if the remaining time until the maintenance date is shorter than a predetermined threshold. If the product has been discontinued, instead of the maintenance date, the date when the product may run out of stock may be registered. In this case, the determination unit 232 may determine that a notification is required if the remaining time until the product may run out of stock is shorter than a predetermined threshold.

[0043] 9 to 22 are diagrams showing specific examples of screens displayed on the terminal device 10 in response to data provided from the information control unit 231. Below, the screens displayed on the display unit 40 (a specific example of the output unit 13) of the terminal device 10 and the operation contents will be described with reference to FIGS. 9 to 22. FIG. 9 shows a specific example of a screen (inspection start screen) displayed when starting inspection of a unit area of ​​a facility. The inspection start screen may be displayed each time inspection of a unit area is started. An icon corresponding to the facility attributes of the facility being inspected is displayed in the upper left corner of the inspection start screen. The display of such an icon may be controlled by the information management device 20 or the terminal device 10. Such a display improves the visibility of information about the facility to be inspected for the worker and prevents registration errors. For example, by displaying an icon with an image reminiscent of a hotel, as in FIG. 9, the worker can easily understand that the facility being inspected is an accommodation facility such as a hotel, thereby preventing the worker from accidentally performing work on a facility with a different attribute. Note that the display position of the icon does not need to be limited to the upper left corner as shown in FIG. 9.

[0044] The inspection start screen may display a facility name input area 401, a unit area name input area 402, and an image capture button 403. The inspection start screen may also display an input area for information about the inspector. In the example of FIG. 9, "inspector address" is displayed as a character string indicating the input area for information about the inspector. In this case, it is indicated that the email address of the inspector (inspector) should be entered. Such an address is a specific example of information about the inspector, and identification information, a name, a phone number, etc. may also be used.

[0045] The facility name input area 401 is an area for inputting the name of the facility to be inspected (Hotel A in the example of FIG. 9). That is, the facility name input area 401 is an area where the facility name can be input. In FIG. 9, "Project Name" is displayed as the wording indicating the facility name. The unit area name input area 402 is an area for inputting the name of the unit area to be inspected (301 in the example of FIG. 9). That is, the unit area name input area 402 is an area where the unit area name can be input. In FIG. 9, "Room Number" is displayed as the wording indicating the unit area name. The operator of the terminal device 10 operates the input unit 12 to input appropriate information into the facility name input area 401 and the unit area name input area 402.

[0046] The image capture button 403 is a button for activating the imaging device of the image input unit 14 (the imaging device linked with the terminal device 10) to capture an image of the object for which the unit area name is indicated. In FIG. 9, the phrase "room number photo" is displayed as the image of the object for which the unit area name is indicated. When the image capture button 403 is operated, the control unit 16 of the terminal device 10 activates the imaging device (the imaging device linked with the terminal device 10) corresponding to the image input unit 14, and switches to imaging mode.

[0047] FIG. 10 is a diagram showing a specific example of the display screen of the terminal device 10 in the imaging mode. The preview area 404 displays an image of the imaging target that is currently within the angle of view of the imaging device. The operator of the terminal device 10 uses the imaging device to capture an image of an object with a unit area name displayed. For example, if the facility is a hotel, the image may be of a nameplate with a room number displayed on the front side (corridor side) of each room door. In the example of FIG. 10, the nameplate with room number "301" is displayed in the preview area 404. The operator operates the imaging button 405 to record the image that is currently displayed in the preview area 404 as a captured image.

[0048] 11 is a diagram showing a specific example of the inspection start screen after an image has been captured in the imaging mode. The area of ​​the image capture button 403 becomes larger than before the image was captured, and the image captured in the imaging mode (captured image) is displayed within that area. In this state, the image captured in the imaging mode is provisionally registered. As will be described later, this provisionally registered image is then officially registered when the registration button 406 is operated. In this way, the inspector can capture an image and register it together with other information (for example, the room number) with just three operations: operating the image capture button 403, operating the imaging button 405, and operating the registration button 406.

[0049] The captured image displayed in the area of ​​the image capture button 403 may be an extracted portion including an area where characters are detected by character recognition (the area where the room number "301" is detected in the case of FIG. 11 ). Such character recognition and image extraction may be performed by the control unit 16 of the terminal device 10 or by the information control unit 231. When performed by the information control unit 231, the control unit 16 of the terminal device 10 transmits data of the captured image to the information management device 20, receives the recognition result from the information management device 20, and displays it on the screen. When the registration button 406 is operated in the state of FIG. 11 , the control unit 16 transmits the information (including the captured image) input on the inspection start screen to the information management device 20. The information control unit 231 records the information input on the inspection start screen in the inspection information storage unit 222.

[0050] For example, information entered in the facility name input area 401 may be used as facility identification information, information entered in the unit area name input area 402 may be used as area identification information, an image captured by operating the image capture button 403 may be used as an area image, information entered in the input area for information about the inspector (e.g., the inspector address) may be used as inspector information, and the date and time at which this information was acquired (received) may be used as date and time information.

[0051] FIG. 12 is a diagram showing a specific example of the inspection target equipment screen. When the registration button 406 is operated on the inspection start screen, the inspection target equipment screen is displayed. The inspection target equipment screen is a screen that shows a list of equipment to be inspected in each unit area. The inspection target equipment screen displays an equipment information area 407 for each piece of equipment to be inspected. The equipment information area 407 includes a status image 408 and information indicating the equipment to be inspected. In the example of FIG. 12, equipment to be inspected includes equipment around doors, ceilings and walls, accessories, etc., and a status image 408 indicating the inspection status is displayed for each piece of equipment. In the example of FIG. 12, the status image 408 for each piece of equipment is "underway."

[0052] When an operation is performed on the equipment information area 407, a screen (inspection details screen) containing detailed information about the inspection corresponding to the operated equipment is displayed. FIG. 13 is a diagram showing a specific example of the inspection details screen. The inspection details screen is a screen that displays a list of check items for the equipment to be inspected. The inspection details screen displays a check item area 409 for each check item. The check item area 409 displays multiple buttons indicating the check results and information indicating the contents of the check item. In the specific example of FIG. 13, a No Deficiency button 410, a Deficiency button 411, and an Exclude button 412 are displayed as specific examples of multiple buttons indicating the check results. These buttons function as input areas into which the inspection results of the equipment in the facility can be input. In the initial state when the inspection details screen is displayed, each button may be unselected, or the No Deficiency button 410 may be selected for all check items. A selected button is displayed in a different manner from a non-selected button.

[0053] The inspector checks each check item area 409 according to the information indicating the contents of the check item, and if no deficiencies are found as a result of the check, selects No deficiencies button 410. If deficiencies are found as a result of the check for each check item area 409, the inspector selects Deficiencies button 411. If there are no items to be checked for each check item area 409, the inspector selects Not applicable button 412.

[0054] Fig. 14 is a diagram showing a specific example of the inspection details screen when the Deficiency button 411 is selected. As shown in Fig. 13, when the Deficiency button 411 is not selected, the image capture button 413 is not displayed in the corresponding check item area 409. In contrast, as shown in Fig. 14, when the Deficiency button 411 is selected, the image capture button 413 is displayed in the check item area 409 where the Deficiency button 411 is selected.

[0055] The image capturing button 413 is a button for activating the imaging device of the image input unit 14 (the imaging device linked with the terminal device 10) in order to capture an image of the portion where a defect appears in the equipment that is the target of the check item in which a defect was found. When the image capturing button 413 is operated, the control unit 16 of the terminal device 10 activates the imaging device (the imaging device linked with the terminal device 10) corresponding to the image input unit 14, and switches to imaging mode.

[0056] FIG. 15 is a diagram illustrating a specific example of the display screen of the terminal device 10 in the image capture mode. The preview area 414 displays an image of the object currently within the field of view of the image capture device. The operator of the terminal device 10 uses the image capture device to capture an image of the area where a defect appears. For example, if the content of the check item is "no scratches, stains, or damage on the exterior of the door," the image may also capture scratches, stains, or damage on the surface of the door installed in that unit area. In the example of FIG. 15, a damaged area on a part of the door is captured in the preview area 414. The operator operates the image capture button 415 to record the image captured in the preview area 414 at that time. Note that, although only the check area is recorded in the illustrated example, an image of the entire facility and multiple check areas may also be recorded. In this case, the location of the check area on the facility can be identified.

[0057] 16 is a diagram showing a specific example of the inspection details screen after an image has been captured in the imaging mode. The area of ​​the image capture button 413 is larger than before the image was captured, and the image captured in the imaging mode (captured image) is displayed within that area. In this state, the image captured in the imaging mode is provisionally registered. As will be described later, this provisionally registered image is then officially registered when the registration button 416 is operated. In this way, the inspector can capture an image and register it together with other information (for example, the check results for each check item) with just three operations: operating the image capture button 413, the imaging button 415, and the registration button 416.

[0058] The captured image displayed in the area of ​​the image capture button 413 may be an extracted portion including an area where a scratch or broken portion has been detected by image recognition, for example. Such image recognition and image extraction may be performed by the control unit 16 of the terminal device 10, or may be performed by the information control unit 231. When performed by the information control unit 231, the control unit 16 of the terminal device 10 transmits data of the captured image to the information management device 20, receives the recognition result from the information management device 20, and displays it on the screen. When the registration button 416 is operated in the state of FIG. 16, the control unit 16 transmits the information (including the captured image) input on the inspection details screen to the information management device 20. The information control unit 231 records the information input on the inspection details screen in the equipment information storage unit 223.

[0059] For example, information indicating the equipment corresponding to the inspection details screen may be used as equipment identification information, each check item may be used as check item identification information, information corresponding to a selected button from buttons 411 to 413 (e.g., no defects, defects present, not applicable) may be used as the check result, and an image captured by operating image capture button 413 may be used as image information. Furthermore, the inspection details screen may be provided with a memo input area in which any information noticed by the inspector can be input as an arbitrary character string, and a product information input area in which identification information indicating the product used in the part corresponding to the check item can be input. In these cases, the information input in the memo input area may be used as memo information, and the information input in the product information input area may be used as product identification information.

[0060] Fig. 17 is a diagram showing a specific example of an equipment inspection screen. In Fig. 17, unlike Fig. 12, the status image 408 in the first equipment information area 407 has changed from "in progress" to "completed." This change occurs when the inspection work corresponding to the first equipment information area 407 has been completed through the work shown in Figs. 13 to 16, the necessary input items have been entered, and the registration button 416 has been operated to record each piece of information. The worker repeatedly performs the same process for all equipment information areas 407 that are "in progress."

[0061] FIG. 18 is a diagram showing a specific example of the inspection target equipment screen when processing has been completed for all equipment information areas 407. In FIG. 18, the status image 408 for all equipment information areas 407 is "Completed" instead of "In Progress." When this state is reached, inspection of the unit area being inspected is complete. After confirming that all have been "Completed," the inspector moves to the next unit area being inspected as necessary to inspect it.

[0062] The emergency contact registration button 420 will now be described. When an event requiring an emergency response occurs in each unit area, the worker operates the emergency contact registration button 420 to register information about the event. When the emergency contact registration button 420 is operated, an emergency contact information registration screen is displayed. FIG. 19 is a diagram showing a specific example of the emergency contact information registration screen. The emergency contact information registration screen is a screen for registering matters requiring an emergency response for each unit area. The emergency contact information registration screen displays one or more emergency contact areas 421. In the emergency contact area 421, a message input area 422 and an image capture button 423 are displayed. The message input area 422 is an area for inputting emergency messages. In other words, the message input area 422 is an area where emergency messages can be input. The inspector inputs matters requiring an emergency response into the message input area 422.

[0063] The image capturing button 423 is a button for activating the imaging device of the image input unit 14 (the imaging device linked with the terminal device 10) in order to capture an image of a portion of equipment where an event requiring an emergency response is occurring. When the image capturing button 423 is operated, the control unit 16 of the terminal device 10 activates the imaging device (the imaging device linked with the terminal device 10) corresponding to the image input unit 14, and switches to an imaging mode.

[0064] FIG. 20 is a diagram showing a specific example of the display screen of the terminal device 10 in the imaging mode. The preview area 424 displays an image of the imaging target that is currently within the angle of view of the imaging device. The operator of the terminal device 10 uses the imaging device to capture an image of a portion of the image where an emergency requiring immediate attention is occurring. For example, an image may be captured of a crack in a pipe installed in the unit area that may be causing a water leak. In the example of FIG. 20, a damaged portion of a portion of the pipe is captured in the preview area 424. The operator operates the imaging button 425 to record the image captured in the preview area 424 at that time as a captured image.

[0065] 21 is a diagram showing a specific example of the emergency contact information registration screen after an image has been captured in imaging mode. The area of ​​the image capture button 423 is larger than before capturing, and the image captured in imaging mode (captured image) is displayed within that area. In this state, the image captured in imaging mode is provisionally registered. As will be described later, this provisionally registered image is then officially registered when the registration button 426 is operated. In this way, the inspector can capture an image and register it together with other information (for example, emergency contact information) with just three operations: operating the image capture button 423, operating the imaging button 425, and operating the registration button 426.

[0066] The captured image displayed in the area of ​​the image capture button 423 may be an extracted portion including an area where a scratch or broken part has been detected by image recognition, for example. Such image recognition and image extraction may be performed by the control unit 16 of the terminal device 10, or may be performed by the information control unit 231. If performed by the information control unit 231, the control unit 16 of the terminal device 10 transmits data of the captured image to the information management device 20, receives the recognition result from the information management device 20, and displays it on the screen. When the emergency contact registration button 420 is operated in the state of FIG. 21, the control unit 16 transmits the information (including the captured image) entered on the emergency contact information registration screen to the information management device 20. The information control unit 231 records the information entered on the emergency contact information registration screen in the emergency contact information storage unit 224.

[0067] For example, information indicating a unit area corresponding to the emergency contact information registration screen may be used as area identification information, information entered in the message input area 422 may be used as emergency information, and an image captured by operating the image capture button 423 may be used as image information.

[0068] FIG. 22 is a diagram showing a specific example of a daily performance list screen. The daily performance list screen is a specific example of a screen that displays information related to inspection history. The daily performance list screen displays an outline of the inspection content performed on each date as a specific example of information related to inspection history. In the specific example of FIG. 22, the daily performance list screen displays the name of the facility, the date on which inspection was performed at each facility, and the number of unit areas inspected on that day.

[0069] The number of checked rooms field is displayed in at least two different ways. The first way is an image indicating that no emergency contact information was registered during the inspection that day. The second way is an image indicating that at least one emergency contact information was registered during the inspection that day. The first way and the second way differ in display manner, such as text color, image color, text size, image size, text font, image shape, and whether or not the image blinks. This type of display makes it easy to determine which facility registered emergency contact information during which inspection. When an operation is performed on the image displayed in the second way, the emergency contact information registered for that facility on that day may be displayed on the screen. This configuration makes it possible to easily access emergency contact information and take emergency action.

[0070] FIG. 23 is a diagram illustrating an outline of an example of the hardware configuration of an information processing device 90 applied to this embodiment. The information processing device 90 includes a processor 91, a main memory device 92, a communication interface 93, an auxiliary memory device 94, an input / output interface 95, and an internal bus 96. The processor 91, the main memory device 92, the communication interface 93, the auxiliary memory device 94, and the input / output interface 95 are communicably connected to each other via the internal bus 96. The information processing device 90 may be applied to, for example, the terminal device 10 and the information management device 20. In this case, for example, the communication units 11 and 21 may be configured using the communication interface 93. For example, the memory units 15 and 22 may be configured using the auxiliary memory device 94. Furthermore, the control units 16 and 23 may be configured using the processor 91 and the main memory device 92.

[0071] The information control unit 231 may generate a cost estimate for performing maintenance on the facility to be inspected based on the results of the inspection. For example, the information control unit 231 references all equipment information related to the facility for which the cost estimate is to be generated, and extracts equipment for which the confirmation result value indicates a defect. The information control unit 231 searches the product information storage unit 225 for products to be used in the extracted equipment. At this time, the information control unit 231 may search for products having product attributes corresponding to the attributes (facility attributes) of the facility to be inspected. The information control unit 231 may generate a cost estimate by adding up the quantity and prices of the searched products and adding a predetermined work cost. The information control unit 231 may transmit the generated cost estimate to the inspector's terminal device 10.

[0072] The information control unit 231 may generate report data showing the results of the inspection that has been carried out. For example, the information control unit 231 may generate report data including all of the equipment information related to the facility for which the report is to be created, and transmit the report data to the inspector's terminal device 10.

[0073] In the information management system 100 configured in this manner, when capturing images during an inspection of facility equipment, the imaging device can be easily activated by operating the image capture button displayed on the screen. Furthermore, when an image is captured by the imaging device activated by operating the image capture button, the image is provisionally registered on the screen and then officially registered. In this way, inspection-related images can be captured and registered with fewer and simpler operations. This reduces the inconvenience to the inspector due to the interruption of the inspection procedure.

[0074] (Variation) The storage unit 22 may store inspection content information. The inspection content information is information that associates condition information indicating an inspection level with inspection item information. The condition information is represented by facility information (facility information). For example, the condition information may include information indicating the facility's operating status and the number of unit areas. If the facility is a hotel, the operating status may be represented by one of the values ​​of "busy season," "off-season," and "normal season," and the number of unit areas may be represented as the number of guest rooms. The inspection items include information indicating the facility information area 407 displayed on the inspection target equipment screen (information indicating the equipment to be inspected) and information indicating the confirmation item area 409 displayed on the inspection details screen for each piece of equipment (information indicating the inspection items for each piece of equipment). The information control unit 231 selects inspection item information according to the condition information input by the worker (e.g., information indicating the operating status and the number of unit areas), and displays the inspection target equipment screen and the inspection details screen on the terminal device 10 according to the selected inspection item information. This configuration enables automatic selection of inspection content (items to be displayed) according to the inspection level.

[0075] The information management device 20 may be implemented using a plurality of information processing devices. For example, the information management device 20 may be implemented using a device such as a cloud. For example, in the information management device 20, the storage unit 22 and the control unit 23 may be implemented in different information processing devices. For example, the storage unit 22 of the information management device 20 may be distributed and implemented in a plurality of information processing devices.

[0076] The operation of displaying the image capture button 413 when the defect button 411 is selected is a specific example of the startup process. When the defect button 411 is selected, instead of displaying the image capture button 413, the image capture device corresponding to the image input unit 14 may be started up and switched to the image capture mode. Such a process of switching to the image capture mode is also a specific example of the startup process.

[0077] Selection of the defect button 411 is a specific example of a condition for the start-up process (for example, an operation to display the image capture button 413). For example, a button may be displayed indicating that the item is difficult to understand based on only the information entered other than the image, or that the motivation is to capture an image to be used for estimation or judgment, and selection of that button may be used as a condition for the start-up process. In other words, a button may be displayed indicating that a photo needs to be taken, and selection of that button may be used as a condition for the start-up process.

[0078] In the present embodiment, the startup process may be configured to include either a process of starting up the imaging device or a process of displaying on the display device an imaging operation area, which is an operation area for starting up the imaging device. In this case, the startup process is a process that is executed when the first result is input as the inspection result in the input area, and is a process for starting up the imaging device.

[0079] Although an embodiment of the present invention has been described above in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and includes designs within the scope of the gist of the present invention. [Explanation of symbols]

[0080] 100...information management system, 10...terminal device, 11...communication unit, 12...input unit, 13...output unit, 14...image input unit, 15...storage unit, 16...control unit, 20...information management device, 21...communication unit, 22...storage unit, 221...facility information storage unit, 222...inspection information storage unit, 223...equipment information storage unit, 224...emergency contact information storage unit, 225...product information storage unit

Claims

1. A computer program for causing a computer to function as a control unit that displays on a display device an input area into which inspection results of facility equipment can be input, executes a startup process to start up an imaging device when a first result is input as the inspection result in the input area, and does not execute the startup process when a second result different from the first result is input.

2. The computer program of claim 1 , wherein the first result is a result indicating that a photograph needs to be taken.

3. The computer program according to claim 1 , wherein the control unit creates a document including either or both of the content input in the input area and the image captured by the imaging device.

4. The computer program according to claim 3 , wherein the document further includes an estimate of the cost or time required to take action regarding the content entered in the input area.

5. The input area displays information indicating items to be inspected, The computer program according to claim 1 , wherein the control unit receives input of facility information that is information about the facility to be inspected, and selects items to be displayed in the input area according to the received facility information.

6. 2. The computer program according to claim 1, wherein the control unit displays an emergency screen for inputting information regarding equipment requiring emergency response in response to a predetermined operation, and when the information inputted on the emergency screen is registered, the control unit displays the information regarding inspection history in a manner different from other history in the history area regarding the information inputted on the emergency screen.

7. displaying a screen including an input area in which the inspection results of the equipment of the facility can be input on a display device of the terminal device; the input area is an input area for executing a startup process for starting up the imaging device when a first result is input as the inspection result, and for not executing the startup process when a second result different from the first result is input; An information management device comprising: a control unit that receives information input in the input area and an image captured by the imaging device from the terminal device and records the information in a recording device.

8. A terminal device comprising a control unit that displays an input area on an image display device in which inspection results of facility equipment can be input, executes a startup process to start up an imaging device when a first result is input as the inspection result in the input area, and does not execute the startup process when a second result different from the first result is input.

9. a terminal device including a control unit that displays an input area on an image display device in which inspection results of equipment in a facility can be input, executes a startup process for starting up an imaging device when a first result is input as the inspection result in the input area, and does not execute the startup process when a second result different from the first result is input; an information management device including a control unit that receives the information input in the input area and the image captured by the imaging device from the terminal device and records them in a recording device; An information management system comprising:

10. displaying on the display device an input area in which the inspection results of the equipment of the facility can be input; A control method in which, when a first result is input as an inspection result in the input area, a startup process for starting up the imaging device is executed, and, when a second result different from the first result is input, the startup process is not executed.

Images