Information processing device, information processing method, and program

Abstract

To sufficiently improve the satisfaction level of a user.SOLUTION: An information processing device includes: an acquisition unit that acquires payment information including specific identification information for identifying a seller; a granting unit that identifies a stamp card that is an electronic stamp card associated with an affiliated store of the seller or seller and is associated with the specific identification information included in the payment information acquired by the acquisition unit, and that grants a stamp to the stamp card on the basis of the payment information; and a processing unit that permits a user to use dress-up content corresponding to the stamp card when a condition associated with the stamp is satisfied through the granting of the stamp. The dress-up content is content that changes a design of a predetermined region of an interface screen related to the payment processing.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] Conventionally, an information processing device has been disclosed that includes a reception unit that receives, from a user terminal, an order request for a product to be sold in the mobile sales, including information about a mobile body for the purpose of mobile sales, and a transmission unit that, when the order request is received by the reception unit, transmits to the user terminal information about the price of the product and processing information for performing processing related to payment of a reward to the mobile body for a service provided by the mobile body (see Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 6517405 Summary of the Invention [Problem to be solved by the invention]

[0004] Conventional techniques have not always been able to sufficiently improve user satisfaction.

[0005] The present invention has been made in consideration of the above circumstances, and one of its objects is to provide an information processing device, an information processing method, and a program that can further improve user satisfaction. [Means for solving the problem]

[0006] One aspect of the present invention is an information processing device that, when an operation is performed to make a payment to a seller using a payment process that is performed by a seller terminal used by the seller reading a code that indicates user identification information that identifies the user, which is information displayed on a user terminal used by the user, or a payment process that is performed by a user terminal used by the user reading a code that indicates specific identification information that identifies the seller, comprises: an acquisition unit that acquires payment information related to the payment, the payment information including the specific identification information; an assignment unit that identifies an electronic stamp card that is linked to the seller's affiliated store or the seller, and that is linked to the specific identification information included in the payment information acquired by the acquisition unit, and assigns a stamp to the stamp card based on the payment information; and a processing unit that, when the assignment of the stamp satisfies a condition associated with the stamp, allows the user to use dress-up content corresponding to the stamp card, wherein the dress-up content is content that changes the design of a specified area of ​​an interface screen related to the payment process. [Effects of the Invention]

[0007] According to one aspect of the present invention, it is possible to provide an information processing device, an information processing method, and a program that can further improve user satisfaction. [Brief explanation of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram illustrating an example of a configuration for realizing an electronic payment service. [Figure 2] This is a sequence diagram (part 1) illustrating the general flow of electronic payment. [Figure 3] This is a sequence diagram (part 2) illustrating the general flow of electronic payment. [Figure 4] 1 is a configuration diagram of a payment server 100 according to an embodiment. [Figure 5] FIG. 10 is a diagram showing an example of the contents of user information 172. [Figure 6]FIG. 10 is a diagram showing an example of the contents of user stamp information 173. [Figure 7] FIG. 10 is a diagram showing an example of the contents of affiliated store / store information 176. [Figure 8] FIG. 10 is a diagram showing an example of the contents of stamp card information 178. [Figure 9] FIG. 10 is a diagram for explaining an outline of a process for permitting use of dress-up content. [Figure 10] FIG. 10 is a diagram showing an example of stamp card information 178A. [Figure 11] FIG. 10 is a sequence diagram showing an example of a flow of processing executed by the electronic payment system. [Figure 12] 10 is a flowchart showing an example of the flow of processing executed by the payment server 100. [Figure 13] FIG. 10 is a diagram for explaining how to change the clothes of content. [Figure 14] FIG. 10 is a diagram showing an example of the contents of stamp card information 178B. [Figure 15] FIG. 17 is a diagram showing an example of the contents of stamp card information 178C. DETAILED DESCRIPTION OF THE INVENTION

[0009] Hereinafter, with reference to the drawings, embodiments of an information processing device, an information processing method, and a program according to the present invention will be described. Various devices, such as the "server" mentioned below, that provide services to users or perform internal analysis may be realized by a group of distributed devices, and each device may be operated by a different business. Furthermore, the owner of the device hardware (the cloud server provider) and the business that actually operates the device may also be different. An application program and a payment server work together to provide an electronic payment service. In the following description, the application program is referred to as a payment app. An electronic payment service is a service that supports payments for the purchase of goods and services at a store. A store is, for example, a physical store (real-world store) that exists in real space, but may also include a virtual store for e-commerce. A virtual store may also include a store provided by an entity different from the operator of the electronic payment service. In such a case, when paying for purchases at the virtual store, the user is controlled to transition to the interface screen of the electronic payment service. In an electronic payment service, a store is treated as belonging to, for example, an affiliated store (brand), and when a purchase is made at a store, processing such as payment is primarily conducted between the user and the affiliated store. Alternatively, processing such as payment may be conducted between the user and the store.

[0010] [Electronic payment service] FIG. 1 shows an example of the configuration of an electronic payment system in which an electronic payment service is realized. The electronic payment service is realized mainly by a payment server 100. An electronic payment system that realizes the electronic payment service includes, for example, one or more user terminal devices 10, one or more first store terminal devices 50, one or more second store terminal devices 70, and a payment server 100. These devices communicate, for example, via a network NW. The network NW includes, for example, the Internet, a LAN (Local Area Network), a wireless base station, a provider device, and a network of a payment system such as a credit card. The electronic payment system or the payment server 100 is an example of an "information processing device."

[0011] Some or all of the functional components included in the electronic payment system may be distributed across multiple devices in any form, or may be integrated into any device. For example, some or all of the functional components of the payment server 100 may be included in another device.

[0012] [User terminal device] The user terminal device 10 is, for example, a portable terminal device such as a smartphone or tablet terminal. The user terminal device 10 is a computer device having at least an optical reading function, a communication function, a display function, an input acceptance function, and a program execution function. In the following description, components for realizing these functions are referred to as a camera, a communication device, a touch panel, a CPU (Central Processing Unit), etc. In the user terminal device 10, a processor such as a CPU executes a payment app 20, which operates in cooperation with the payment server 100 to provide electronic payment services to users. The payment app 20 is installed on the user terminal device 10 from, for example, an application store, and controls the camera, communication device, touch panel, etc.

[0013] [First store terminal device] The first store terminal device 50 is installed, for example, in a store. The first store terminal device 50 is a computer device having at least a product price acquisition function, an optical reading function, a program execution function, and a communication function. The first store terminal device 50 includes a so-called POS (Point of Sale) device, and the product price acquisition function and the optical reading function may be realized by the POS device. The store code image 60 is placed in the store and is a code image such as a QR code (registered trademark) printed on a paper or plastic medium. The store code image 60 may be displayed on a display placed in the store (which may be the display of a terminal device such as a smartphone).

[0014] [Second store terminal device] The second store terminal device 70 is used by the operator of the affiliated store. The second store terminal device 70 is a smartphone, tablet terminal, personal computer, etc. An interface for affiliated stores 72 runs on the second store terminal device 70. The interface for affiliated stores 72 may be an app for affiliated stores or a browser. The interface for affiliated stores 72 accepts coupon settings and the like from the operator of the affiliated store and transmits them to the payment server 100. The second store terminal device 70, which is a smartphone, has the function of displaying a code image corresponding to a store code image and reading the code image displayed by the user terminal device 10 by executing the app for affiliated stores.

[0015] [Payment server] The payment server 100 realizes electronic payment based on payment information received from the user terminal device 10 or the first store terminal device 50. The first store terminal device 50 may include a POS device and an affiliated store server, in which case payment information is sent from the POS device via the affiliated store server to the payment server 100. In the following explanation, this distinction will not be made and it is assumed that payment information is sent from the first store terminal device 50.

[0016] 2 and 3 are sequence diagrams illustrating the general flow of electronic payment. There may be two patterns for electronic payment: Pattern 1 and Pattern 2.

[0017] In the case of pattern 1 (hereinafter referred to as user scan) shown in FIG. 2, the user terminal device 10, with the payment application 20 running, decodes the store code image 60 using its optical reading function (S1). The store code image 60 includes store URL (Uniform Resource Locator) information. This store URL is the domain of the electronic payment service to which store identification information has been added, and is associated with an affiliated store ID, store ID (or seller ID), etc. in the payment server 100 (described below). The payment application 20 sends first payment information including the store URL and account ID to the payment server 100 (S2). The payment server 100 searches for store information (described below) using the affiliated store ID and store ID (or seller ID) corresponding to the store URL, acquires the affiliated store name and store name information (S3), and sends this to the payment application 20 (S4). The user enters the payment amount into the user terminal device 10 on the screen displaying the affiliated store name and store name (S5). Then, the user terminal device 10 generates second payment information including at least the payment amount and sends it to the payment server 100 (S6). The payment server 100 makes the electronic payment based on the received second payment information (S7). The payment server 100 then sends a payment completion notice (information for displaying a payment completion screen) to the payment app 20 (S8), and the payment app 20 displays the payment completion screen (S9). Note that when the store code image 60 is displayed on a display installed in the store, the store code image 60 may include information on the payment amount in addition to the store URL. In this case, the step of the user inputting the payment amount is omitted, and the payment amount information is included in the first payment information and sent to the payment server 100. Information on the affiliated store name and store name may be included and displayed on the payment completion screen.

[0018] In the case of pattern 2 (hereinafter referred to as store scan) shown in FIG. 3, the payment app 20 sends a request to issue a one-time code to the payment server 100 when the payment app 20 is launched, when a payment operation is performed in the payment app 20, at the automatic update timing (e.g., every minute), and at other timings (S11). The payment server 100 generates a one-time code (S12) and sends it to the payment app 20 (S13). The payment app 20 displays a code image, such as a QR code or barcode, generated based on the one-time code (S14). The user holds (presents) the display surface of the user terminal device 10 over the first in-store terminal device 50, and the first in-store terminal device 50 decodes the code image using its optical reading function and acquires the one-time code, etc. (S15). The first in-store terminal device 50 then generates payment information including the one-time code, payment amount, affiliated store ID, store ID (or seller ID), etc., and sends it to the payment server 100 (S16). The payment amount information is acquired in advance by reading a barcode, manually entering it, etc. Based on the received information, the payment server 100 identifies the user corresponding to the one-time code and performs electronic payment (S17). Then, the payment server 100 sends a payment completion notice to the payment application 20 (S18), and the payment application 20 displays a payment completion screen (S19).

[0019] Note that electronic payment may be performed using only one of the above patterns. Furthermore, the "account ID" described in FIG. 2 may be other information (e.g., a phone number) that can be used as user identification information. Furthermore, issuing a one-time code may be omitted in store scanning, and the payment application 20 may display a code image generated based on the user's account ID. In this case, the payment server 100 identifies the user corresponding to the account ID instead of identifying the user corresponding to the one-time code.

[0020] [Payment server functional configuration] 4 is a configuration diagram of the payment server 100. The payment server 100 includes, for example, a communication unit 110, a content providing unit 120, a payment processing unit 130, an information management unit 140, an assigning unit 150, an information processing unit 160, and a storage unit 170. The components other than the communication unit 110 and the storage unit 170 are realized by, for example, a hardware processor such as a CPU executing a program (software). Some or all of these components may be realized by hardware (including circuitry) such as an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), a GPU (Graphics Processing Unit), or an SOC (System On Chip), or may be realized by a combination of software and hardware. The program may be stored in advance in a storage device such as an HDD (Hard Disk Drive) or flash memory (a storage device with a non-transitory storage medium), or may be stored in a removable storage medium (a non-transitory storage medium) such as a DVD or CD-ROM, and installed in the storage device by inserting the storage medium into a drive device.

[0021] The storage unit 170 is a HDD, flash memory, RAM (Random Access Memory), etc. The storage unit 170 may be a NAS (Network Attached Storage) device that the payment server 100 can access via a network. The storage unit 170 stores information such as user information 172 including user stamp information 173, content information 174, affiliated store / shop information 176, stamp card information 178, etc. Some of this information may be stored in the storage unit of the user terminal device 10.

[0022] The communication unit 110 is a communication interface for connecting to the network NW, and is, for example, a network interface card.

[0023] The content providing unit 120 has, for example, a web server function, and provides information (content) for displaying various screens of the electronic payment service to the user terminal device 10. The content providing unit 120 reads out necessary content from the content information 174 as appropriate and provides it to the user terminal device 10. The user terminal device 10 accepts various inputs from the user while content is being played by the payment application 20, and transmits the above-mentioned payment information and the like to the payment server 100. The above content may be generated by the payment application 20. In this case, the content providing unit 120 provides the payment application 20 with information necessary for generating the content.

[0024] The payment processing unit 130 performs payment processing based on the payment information transmitted by the user terminal device 10 or the first store terminal device 50. The payment processing unit 130 performs payment processing while referring to the user information 172.

[0025] [User information] FIG. 5 is a diagram showing an example of the contents of user information 172. User information 172 is an example of user registration information. User information 172 includes, for example, a user URL, account ID, telephone number, and password, as well as an email address, user ID, name, address, date of birth, registration date, remaining charge balance, credit card payment settings, credit card limit, credit card payment amount, available credit card payment amount, payment method settings, bank account, credit card number, charge history information, payment history information, and available dress-up information (described later). The user URL is used for remittance processing between users. Registration of a phone number and password is required when registering for an electronic payment service. The account ID is issued to the user by the payment server 100, and the user ID can be set by the user (or does not have to be set). Similarly, the email address, name, address, and date of birth can be set by the user (or do not have to be set). The registration date is the date on which the user registered for the electronic payment service (the date on which the account was created). Hereinafter, the user's instance (electronic payment account) to which this information is associated will be referred to as an account.

[0026] The charge balance indicates the balance of electronic money set by the user by transferring funds to the account in advance. Transfer methods include transfers from a designated bank's ATM (Automatic Teller Machine) or from a registered bank account. The credit payment setting indicates whether the settings for electronic credit payment have been completed and is set to either "Completed" or "Not Completed." The credit payment limit is the monthly credit payment limit. The credit payment amount is the amount of credit payment already used in the current month. The available credit payment amount is the amount of credit payment available in the current month, calculated by subtracting the credit payment amount from the credit payment limit. While the figure shows only one credit payment limit, in reality, there may also be daily limits, and the lower of these may be set as the credit payment limit. Further details on credit payments will be discussed later. The payment method setting indicates whether the user will currently make electronic payments using the charge balance or by credit payment. The bank account and credit card number are information on the bank account or credit card number (account number, card number) that can be used to deposit funds into the electronic payment service. The charge history information is a history of the user's previous transfers to the electronic payment service to increase the charge balance. The payment history information is information that shows the breakdown of payments made by the user for each payment (date and time, store ID of the store where the purchase was made, payment amount, payment method, etc.).

[0027] [Stamp card information] Fig. 6 is a diagram showing an example of the contents of user stamp information 173. User stamp information 173 is information about stamp cards held by a user. Fig. 6 shows information about stamp cards held by a certain user. User stamp information 173 is, for example, stamp card identification information, the name of the stamp card corresponding to the identification information, and information about stamps given to the stamp card of the identification information (for example, the number of stamps).

[0028] When a user makes an electronic payment using the payment application 20, the payment server 100 refers to the stamp card information 178 (described later) to determine whether the user has a stamp card of the affiliated store, shop, or seller with which the electronic payment was made. If the user has a stamp card, the payment server 100 stamps the stamp card. If the user does not have a stamp card, the payment server 100 automatically associates the stamp card of the affiliated store related to the electronic payment with the user stamp information 173 and stamps the stamp card.

[0029] [Partner / Store Information] 7 is a diagram showing an example of the contents of affiliated store / store information 176. The affiliated store / store information 176 includes, for example, a first table 176A in which an affiliated store ID and a store ID (or seller ID) are associated with a store URL, a second table 176B in which an affiliated store ID is associated with an affiliated store name and sales amount (described above), and a third table 176C in which a store ID or seller ID is associated with a store name. In addition to this information, the affiliated store / store information 176 may also include information such as the category of the affiliated store or store, the store's location, and payment patterns.

[0030] The information management unit 140 acquires information provided by other server devices and terminal devices. The information management unit 140 manages user information 172 and affiliated store / store information 176 based on information acquired from the user terminal device 10 and the second store terminal device 70. The information management unit 140 adds, edits, deletes, etc. new records for the user information 172 and affiliated store / store information 176. The information management unit 140 executes various processes related to information held by the payment server 100.

[0031] [Electronic Payment] When payment information is acquired from the user terminal device 10 or the first store terminal device 50, the payment processing unit 130 references the user information 172 to acquire the "payment method setting" of the user. For users whose "payment method setting" is set to "charge balance," the payment processing unit 130 performs electronic payment as follows: For example, the payment processing unit 130 performs electronic payment by decreasing the charge balance managed in association with the user ID and increasing the item value of the affiliated store's sales proceeds. The item value of the affiliated store's sales proceeds is not itself used as electronic money, for example, but rather the amount corresponding to the item value of the sales proceeds is transferred to a bank account in a cycle according to an agreement between the affiliated store and the electronic payment service.

[0032] The payment processing unit 130 performs electronic payments for users whose "setting information" is set to "credit card payment" as follows. Credit card payment is a payment method in cooperation with a credit card company, which is a separate entity from the operator of the electronic payment service. The operator of the electronic payment service acts as the creditor, allowing electronic payments within the credit card payment limit and independent of the remaining balance. To receive the credit card payment service, a user may be required to obtain a credit card provided by the operator of the electronic payment service. The amount used for credit card payment is settled in full on the following month's payment date, for example, by debit from a bank account. In this case, the payment processing unit 130 makes a provisional payment by adding the payment amount to the credit card payment amount and subtracting the same amount from the available credit card balance. On the closing date, the payment processing unit 130 performs the process described above to debit the current month's payment on the following month's payment date, or requests the credit card company operator to perform this process. If the payment amount exceeds the available credit card balance at the time of provisional payment, an error notification is returned to the payment app 20.

[0033] [Stamp card information] In the above electronic payment, the payment server 100 gives stamps to the stamp card of the store where the user made the electronic payment. The payment server 100 refers to the stamp card information 178 and gives a special benefit to the user when the stamps on the stamp card reach a predetermined number.

[0034] FIG. 8 is a diagram showing an example of the contents of the stamp card information 178. The stamp card information 178 is information in which stamp card identification information, stamp granting conditions, achievement conditions, and benefits are associated with an affiliated store ID. For example, when a 500 yen product is purchased from a specified affiliated store, a stamp is granted to the stamp card corresponding to the specified affiliated store. If the achievement conditions are met by granting the stamp, the payment server 100 grants a benefit to the user. The benefit is the right to use the dress-up content.

[0035] [overview] The payment server 100 identifies an electronic stamp card that is linked to a seller and is linked to specific identification information (affiliated store ID, store ID, or seller ID) included in the acquired payment information, and grants a stamp to the stamp card based on the payment information. If the granting of the stamp satisfies the conditions associated with the stamp, the payment server 100 permits the user to use dress-up content corresponding to the stamp card. Dress-up content is content that changes the design of a specified area of ​​the interface screen related to payment processing.

[0036] Permitting a user to use the dress-up content means that the payment server 100 displays the dress-up content in the user's payment application 20 and makes it selectable so that the user can use the dress-up content. If permission is granted, the permitted dress-up content in the user information 172 is registered in the available dress-up information. The payment server 100 refers to this information and displays the dress-up content available to the user in the user's payment application 20 and makes it selectable.

[0037] The dress-up content is content related to the seller, and includes, for example, a portrait of the seller.

[0038] A seller is someone who sells goods while moving around within a specific facility, such as a baseball stadium or soccer field.

[0039] FIG. 9 is a diagram for explaining an outline of the process for permitting the use of dress-up content. (1) A user attempts to purchase a product from a designated affiliated seller. (2) The user operates the payment application 20 and presents the barcode to the seller. (3) When the seller reads the barcode using the seller's terminal device, electronic payment is made using the electronic payment service. The payment server 100 gives a stamp to the stamp card of the merchant affiliated with the seller in accordance with the electronic payment. (4) When the stamp card has reached a predetermined number of stamps, the settlement server 100 permits the user to use the dress-up content.

[0040] As described above, the settlement server 100 permits the user to use the dress-up content when the stamps on the stamp card satisfy the conditions, thereby further improving the satisfaction of the user.

[0041] The above describes an example of store scanning, in which the seller's terminal device generates payment information including a one-time code, payment amount, affiliated store ID, store ID, etc., and sends it to the payment server 100, but the above processing can also be performed by user scanning.

[0042] In the above example, a stamp card is associated with the identification information of a member store. However, a stamp card and a benefit may also be associated with a seller (or a store). FIG. 10 is a diagram showing an example of stamp card information 178A. The stamp card information 178A is information in which, for example, a store ID or a seller ID is associated with store name or seller information, stamp card identification information, stamp granting conditions, achievement conditions, and a benefit. For example, when a user purchases a 500 yen product from seller A, a stamp is granted to the stamp card corresponding to seller A. If the achievement conditions are met by granting the stamp, the payment server 100 grants the benefit to the user. The benefit may be a coupon or points, or the right to use dress-up content. The benefit may be, for example, a benefit related to the seller. For example, the benefit may be a coupon or points that can be used when purchasing a product from the seller, or dress-up content related to the seller. The dress-up content may include, for example, a portrait of the seller. The benefit may also be a predetermined item. The predetermined goods are, for example, goods related to the seller (e.g., a salesgirl). For example, a card displaying the seller's portrait or similar. The goods may be electronic goods or physical goods. For example, they may be electronic cards or images. If the benefit is electronic goods, the goods are provided in the same way as dress-up content. If the goods are physical goods, the staff member provides the physical goods to the user by the user showing the screen displayed on the payment app 20 indicating that the achievement conditions have been met. In exchange for the provision of the physical goods, the user operates the done button on the screen, and a screen indicating that the goods have been handed over is displayed, and the authority to receive the physical goods is terminated.

[0043] The settlement server 100, for example, refers to the stamp card information 178A and performs the following process: The settlement server 100 identifies an electronic stamp card that is linked to a seller and is linked to a seller ID (seller identification information) included in the acquired settlement information, and applies a stamp to the stamp card based on the settlement information.

[0044] [Sequence diagram] FIG. 11 is a sequence diagram showing an example of the flow of processing executed by the electronic payment system. Differences from FIG. 3 will be mainly described. In this processing, it is assumed that the seller owns a first in-store terminal device 50. After processing S11 to S14, the customer holds (presents) the display surface of the user terminal device 10 over the first in-store terminal device 50, and the first in-store terminal device 50 decodes the code image using its optical reading function and acquires a one-time code, etc. (S15). The first in-store terminal device 50 then generates payment information including the one-time code, payment amount, affiliated store ID, seller ID, etc., and transmits it to the payment server 100 (S16A). Based on the received information, the payment server 100 identifies the user corresponding to the one-time code, performs electronic payment (S17), and stamps the stamp card (S17A). For example, the payment server 100 refers to the stamp card information 178A and stamps the stamp card associated with the seller ID. Then, the payment server 100 sends a payment completion notification to the payment application 20 (S18), and the payment application 20 displays a payment completion screen (S19).

[0045] As described above, when a user purchases a product from a seller, the payment server 100 gives a stamp to the seller's stamp card.

[0046] [flowchart] FIG. 12 is a flowchart showing an example of the flow of processing executed by the payment server 100. The payment server 100 determines whether or not the achievement conditions of the stamp card have been met (S100). If the achievement conditions have been met, the payment server 100 permits the user to use the dress-up content that is a benefit of the stamp card (S102). Next, the payment server 100 determines whether or not the user has performed an operation to apply the permitted dress-up content (S104). If the user has performed an operation to apply the permitted dress-up content, the payment server 100 changes the content in accordance with the operation (S106). This completes the processing of one routine of this flowchart.

[0047] FIG. 13 is a diagram for explaining the dress-up of content. (11) Before use is permitted, default content is displayed on the list screen of dress-up content. The user can set the desired content from the content on this list screen as the background of a specified screen. (12) When the achievement conditions of the stamp card are met, the payment server 100 includes the content of seller A on the content list screen. Seller A's content is dress-up content that is a benefit of the stamp card whose achievement conditions have been met.

[0048] (13) When a user performs an operation to provide content of seller A as a background, the payment server 100 sets the content of seller A as a background of a predetermined content. For example, the content of seller A is set as a background of a screen that displays a barcode on a payment screen.

[0049] As described above, the payment server 100 can further improve user satisfaction by permitting the user to use the dress-up content according to the conditions achieved on the stamp card. For example, by purchasing a product from a favorite seller, the user can use the dress-up content related to that seller, thereby improving user satisfaction. Furthermore, the sales of the seller and the affiliated store to which the seller belongs increase. In this way, the payment server 100 can improve the satisfaction of the user and the service provided.

[0050] [Variation 1] As described below, when the achievement condition is achieved multiple times, the payment server 100 may provide different benefits to the user. When the condition associated with the stamp is satisfied by providing the stamp, the payment server 100 stores the type of dress-up content permitted for use by the user in the storage unit. Next, when the condition associated with the stamp is satisfied by providing the stamp, the payment server 100 permits the use of a type of dress-up content different from the type of dress-up content permitted for use last time, stored in the storage unit. The benefit obtained by the user last time or the number of times the user has achieved the achievement condition is stored in the storage unit. The payment server 100 determines the benefit to be provided to the user by referring to the benefit obtained by the user stored in the storage unit and the stamp card information 178B. For example, the benefit is stored in the stamp card information 178B so that the same benefit (the same dress-up content) is not provided to the same user.

[0051] FIG. 14 is a diagram showing an example of the contents of stamp card information 178B. The following mainly describes the differences from stamp card information 178. In stamp card information 178B, a benefit is associated with each achievement condition. For example, when achievement condition 1 is achieved the first time, a benefit corresponding to achievement condition 1 is provided to the user, and when achievement condition 2 is achieved the second time, a benefit corresponding to achievement condition 2 is provided to the user.

[0052] As a result, for example, after acquiring the dress-up content A for person A, the user can acquire the dress-up content D for person A. The user can collect various dress-up contents for person A.

[0053] [Variation 2] The payment server 100 may provide the user with a benefit according to the payment mode by referring to the stamp card information 178C as follows: The payment information includes payment mode information, which is information on the amount of payment or the type of product related to the payment, and when the condition associated with the stamp is satisfied by granting the stamp, the payment server 100 permits the use of the dress-up content according to the payment mode information acquired until the condition is satisfied.

[0054] FIG. 15 is a diagram showing an example of the contents of stamp card information 178C. The following mainly describes the differences from stamp card information 178. Stamp card information 178C is information in which a store ID or a seller ID is associated with a store name or seller, stamp card identification information, stamp granting conditions, achievement conditions, payment mode, and benefits corresponding to the payment mode. For example, a user is provided with a benefit corresponding to the user's payment mode. The payment mode refers to, for example, a payment pattern. For example, the payment mode of a user who frequently makes payments of 500 yen is classified as pattern 1, and the payment mode of a user who frequently makes payments of 300 yen is classified as pattern 2. For example, a vendor at a facility sells beer for 500 yen and SoftBank for 300 yen. From this, the purchased product can be estimated from the payment amount. A benefit corresponding to the purchased product can be provided to the user.

[0055] As described above, the payment server 100 refers to the payment mode of the user and allows the user to use the Dress-Up Con in accordance with the user, thereby further improving the satisfaction of the user.

[0056] According to the embodiment described above, the payment server 100 identifies an electronic stamp card that is linked to a merchant or the seller and is linked to specific identification information included in the acquired payment information, and grants a stamp to the stamp card based on the payment information. If the granting of the stamp satisfies the conditions associated with the stamp, the payment server 100 allows the user to use dress-up content corresponding to the stamp card, which changes the design of a predetermined area of ​​the interface screen related to the payment process, thereby further improving user satisfaction.

[0057] The above describes the form for carrying out the present invention using an embodiment, but the present invention is not limited to such an embodiment, and various modifications and substitutions can be made within the scope that does not deviate from the gist of the present invention. [Explanation of symbols]

[0058] 10 User terminal device 20. Payment App 100 Payment Server 120 Contents Provider 130 Payment processing unit 140 Information Management Department (Acquisition Department) 150 Granting Department 160 Information Processing Department

Claims

1. an acquisition unit that acquires payment information relating to a payment to a seller, the payment processing being performed by a seller terminal used by the seller reading a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by the user, or a payment processing being performed by a user terminal used by the user reading a code indicating specific identification information that identifies the seller, when an operation is performed to make a payment using the payment processing; the acquisition unit acquires payment information relating to the payment, the payment information including the specific identification information; an assigning unit that identifies an electronic stamp card that is linked to the merchant or the merchant and that is linked to the specific identification information included in the payment information acquired by the acquiring unit, and assigns a stamp to the stamp card based on the payment information; a processing unit that permits the user to use dress-up content corresponding to the stamp card when a condition associated with the stamp is satisfied by applying the stamp; The dress-up content is content for changing the design of a predetermined area of ​​an interface screen related to the payment processing. Information processing device.

2. The dress-up content is content related to the seller. The information processing device according to claim 1 .

3. The seller is a seller who sells goods while moving within a predetermined facility. The information processing device according to claim 1 .

4. When the condition associated with the stamp is satisfied by applying the stamp, the processing unit stores in a storage unit the type of dress-up content that the user is permitted to use; Next, when the condition associated with the stamp is satisfied by the addition of the stamp, the use of a dress-up content different from the type of dress-up content the use of which is previously permitted and stored in the storage unit is permitted. The information processing device according to claim 1 .

5. The payment information includes payment mode information, which is information on the amount of the payment or the type of product related to the payment, When a condition associated with the stamp is satisfied by applying the stamp, the processing unit permits use of the dress-up content according to the payment mode information acquired until the condition is satisfied. The information processing device according to claim 1 .

6. the acquiring unit acquires payment information including merchant identification information of the merchant of the payment processing, seller identification information indicating that the seller belongs to the merchant, and the user identification information; the granting unit identifies a stamp card linked to the seller identification information included in the payment information acquired by the acquisition unit, and grants a stamp to the stamp card based on the payment information. The information processing device according to claim 1 .

7. an acquisition unit that acquires payment information related to a payment, the payment information including the merchant identification information of the merchant of the payment processing, the merchant identification information indicating that the merchant is a merchant belonging to the merchant, and the user identification information, when an operation is performed to make a payment to a merchant using a payment processing that is performed by the merchant terminal used by the merchant reading a code that indicates user identification information that identifies the user, which is information displayed on a user terminal used by the user, or a code that indicates merchant identification information that identifies the merchant, by the user using the user's terminal; an assigning unit that identifies an electronic stamp card that is linked to the seller and is linked to the seller identification information included in the payment information acquired by the acquiring unit, and assigns a stamp to the stamp card based on the payment information; Information processing device.

8. and a processing unit that permits the user to use dress-up content corresponding to the stamp card when the condition associated with the stamp is satisfied by applying the stamp, the dress-up content is content for changing the design of a predetermined area of ​​an interface screen related to the payment processing, the dress-up content is content related to the seller, The seller is a seller who sells goods while moving within a predetermined facility. The information processing device according to claim 7 .

9. When the condition associated with the stamp is satisfied by applying the stamp, the processing unit stores in a storage unit the type of dress-up content that the user is permitted to use; Next, when the condition associated with the stamp is satisfied by the addition of the stamp, the use of a dress-up content different from the type of dress-up content the use of which is previously permitted and stored in the storage unit is permitted. The information processing device according to claim 8 .

10. The computer a process of acquiring payment information relating to a payment made to a seller, the payment processing being carried out by a seller terminal used by the seller reading a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by the user, or a process of acquiring payment information relating to the payment, the payment information including the specific identification information, when an operation is performed to make a payment using a payment processing carried out by a user terminal used by the seller reading a code indicating specific identification information that identifies the seller; a process of identifying an electronic stamp card that is linked to the merchant or the merchant and that is linked to the specific identification information included in the acquired payment information, and applying a stamp to the stamp card based on the payment information; When the condition associated with the stamp is satisfied by the application of the stamp, a process is executed to permit the user to use the dress-up content corresponding to the stamp card; The dress-up content is content for changing the design of a predetermined area of ​​an interface screen related to the payment processing. Information processing methods.

11. On the computer, a process of acquiring payment information relating to a payment made to a seller, the payment processing being carried out by a seller terminal used by the seller reading a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by the user, or a process of acquiring payment information relating to the payment, the payment information including the specific identification information, when an operation is performed to make a payment using a payment processing carried out by a user terminal used by the seller reading a code indicating specific identification information that identifies the seller; a process of identifying an electronic stamp card that is linked to the merchant or the merchant and that is linked to the specific identification information included in the acquired payment information, and applying a stamp to the stamp card based on the payment information; and when the condition associated with the stamp is satisfied by the application of the stamp, the process of permitting the user to use the dress-up content corresponding to the stamp card is executed. The dress-up content is content for changing the design of a predetermined area of ​​an interface screen related to the payment processing. program.

12. The computer a process for acquiring payment information relating to a payment made to a seller, the payment processing being carried out by a seller terminal used by the seller reading a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by the user, or a payment processing being carried out by a user terminal used by the user reading a code indicating seller identification information that identifies the seller, the process comprising: acquiring payment information relating to the payment, the payment information including the merchant identification information of the merchant of the payment processing, the merchant identification information that indicates that the seller is a merchant belonging to the merchant, and the user identification information; a process of identifying an electronic stamp card that is linked to the seller and that is linked to the seller identification information included in the acquired payment information, and applying a stamp to the stamp card based on the payment information; An information processing method that performs the above.

13. On the computer, a process for acquiring payment information relating to a payment made to a seller, the payment processing being carried out by a seller terminal used by the seller reading a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by the user, or a payment processing being carried out by a user terminal used by the user reading a code indicating seller identification information that identifies the seller, the process comprising: acquiring payment information relating to the payment, the payment information including the merchant identification information of the merchant of the payment processing, the merchant identification information that indicates that the seller is a merchant belonging to the merchant, and the user identification information; a process of identifying an electronic stamp card that is linked to the seller and that is linked to the seller identification information included in the acquired payment information, and applying a stamp to the stamp card based on the payment information; A program that executes the following.

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