Care management system for persons requiring support

Abstract

To provide a care management system for a person requiring support in which facility staff instantly grasps a person requiring support and instantly provides a service with the person requiring support.SOLUTION: Control means, when camera means captures a video of a person, accesses to a database through communication means, carries out retrieval in the database to specify information of a person requiring support, displays a name of the person requiring support and displays, on display means, service information provided to the person requiring support.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a care management system for people requiring support, which instantaneously provides information necessary for staff to provide support to each person requiring support in order to care for them. [Background technology]

[0002] Traditionally, in facilities such as nursing home residents, care facility residents, facility users who visit these facilities, or patients attending or hospitalized in psychiatric wards (collectively referred to as "those requiring support" for convenience), if staff do not have an understanding of each individual requiring support, they will not be able to provide the necessary support system.

[0003] Based on such demands, for example, Patent Document 1 discloses a technology for a day care service site that provides desired home medical / nursing care services to registered home-based patients who require assistance, the day care service site including a database that stores individual profile information necessary for providing home medical / nursing care services for each home-based patient.

[0004] Based on this database information, staff will be able to identify each person requiring assistance and respond to them according to a schedule for providing services. However, since staff cannot respond unless they recognize the face of the person requiring assistance, it becomes difficult to respond to a large number of people requiring assistance. Furthermore, if staff are forced to respond to too many people requiring assistance due to a labor shortage, incompetence will occur and the service will be degraded.

[0005] Patent Document 2 also discloses a technology for matching residents of nursing homes, paid nursing homes, apartment complexes, and other collective housing facilities based on categories such as hobbies and entertainment, etc. The technology includes a face recognition server 31 that has the function of recognizing and managing the faces of residents based on face recognition login information input from the resident terminal, a matching and call server 33 that has the function of managing matching information showing connections between users and the function of managing voice call information input from the resident terminal, and an emotion analysis unit 341.

[0006] [Prior art documents] [Patent documents]

[0007] [Patent Document 1] Patent Publication No. 2005-122652 [Patent Document 2] Patent Publication No. 2020-173599 Summary of the Invention [Problem to be solved by the invention]

[0008] As such, although there is technology to authenticate the faces of people requiring assistance, such as residents of apartment buildings or nursing homes, residents of care facilities, facility users who visit facilities, or patients or inpatients in psychiatric wards, there is no system in place that can recognize these people requiring assistance and manage the services provided by the facilities.

[0009] Therefore, the inventors attempted to provide a system that would recognize persons requiring support even if the staff were not skilled, and would also recognize the service contents that the facility would provide in advance, by registering them in a database.In this case, the service contents for the person requiring support, along with the person's identification information and facial photograph, would be added and registered in the database, and the information would be able to be retrieved and confirmed at any time.

[0010] However, while services for people requiring support are fine when the timing when the staff will meet the person in need of support is known in advance, when a person in need of support who is moving around within a facility suddenly comes across the person in need of support, only experienced staff can respond. Therefore, the present invention aims to provide a care management system for people requiring support that enables facility staff to instantly identify and provide services to people in need of support, such as residents and visitors in buildings or apartments, users of nursing homes or care facilities, or patients in psychiatric hospitals. [Means for solving the problem]

[0011] In order to achieve the above object, the care management system for persons requiring support of the present invention is a care management system for persons requiring support that includes a database in which service content for persons requiring support who will become facility users and identification data for identifying the person requiring support using facial data that identifies the person requiring support is registered in advance, and the database is accessed via a terminal device owned by facility staff to identify the person requiring support and search for service content information for the person requiring support, and the terminal device is provided with a camera means for photographing at least the person requiring support, a communication means for communicating with the database, a display means for displaying at least service information for the person requiring support that has been stored in the database, an input means for making appropriate input to the terminal device, and a control means for controlling the camera means, communication means, display means, and input means, and the control means is controlled so that when a person's video is photographed by the camera means, the control means accesses the database via the communication means, searches the database, identifies information about the person requiring support, displays the name of the person requiring support, and displays service information to be provided to the person requiring support on the display means.

[0012] The terminal device accesses an appropriate management server that manages staff attendance via an appropriate network via the communication means, and the control means is controlled so that each staff member is permitted to access the terminal device and the database between the time they arrive at work and the time they leave work, so that the terminal device is used by staff outside of work hours and information about persons requiring support is not leaked.

[0013] Furthermore, the terminal device is configured as a mobile phone terminal, and when information about persons requiring support in the database is stored in the mobile phone terminal between the time a staff member arrives at work and the time they leave work, the mobile phone terminal is controlled to erase the information about persons requiring support when the staff member leaves the facility and is not on duty, so that information about persons requiring support is not leaked.

[0014] The present invention proposes a care management system for people requiring support as described in any one of claims 1 to 3, characterized in that the terminal device is configured as an eyeglass-type device that integrates at least a camera means and a display means. [Brief explanation of the drawings]

[0015] [Figure 1] 1 is an explanatory diagram of the basic configuration of a care management system for people requiring support according to the present invention; [Figure 2] 1 is a diagram illustrating the configuration of a terminal device carried by a staff member and used in the care management system for people requiring support according to the present invention; [Figure 3] FIG. 2 is an explanatory diagram of the display state of a terminal device of the support-requiring person care management system of the present invention. [Figure 4] FIG. 1 is a flow chart illustrating how the support-requiring care management system of the present invention operates only during working hours. [Figure 5] FIG. 10 is an explanatory diagram of another embodiment of the support-requiring person care management system of the present invention. [Figure 6] FIG. 1 is an explanatory diagram illustrating the configuration of a glasses-type device used in a care management system for people requiring support according to the present invention. [Figure 7] 10A and 10B are explanatory diagrams illustrating the display state of a glasses-type device in the care management system for people requiring support of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0016] An embodiment of the present invention will be described below with reference to Figures 1 to 7. As shown in Figure 1, the support-requiring person care management system 1 of the present invention includes a database 10 in which service contents for support-requiring persons who will become facility users and identification data for identifying the support-requiring person P using facial data that identifies the support-requiring person P are registered in advance, and the support-requiring person care management system 1 accesses the database 10 via a terminal device 2 owned by a facility staff member to identify the support-requiring person P and search for service content information for the support-requiring person P. When dealing with the support-requiring person P, the terminal device 2 takes a photo of the support-requiring person P, and the mobile terminal 2 accesses the database 10 and makes an inquiry. If the data matches the data in the database 10, the name of the corresponding support-requiring person P and the service contents planned for that support-requiring person P are displayed.

[0017] Furthermore, in order to record the health status, by recording and storing the photographed state as appropriate, it becomes a record of the person in need of support P, and even subtle changes are stored in the database 10, thereby ensuring the accuracy of the identification data that identifies the person in need of support P. The terminal device 2 is normally fitted with a filter to prevent infrared photography, but close-up photography makes it possible to measure body temperature, and such body temperature management is also possible, allowing the storage of health status information.

[0018] The terminal device 2 used in the support-requiring person care management system 1 may be any ordinary mobile phone terminal, and as shown in Figure 2, is provided with at least a camera means 3 for photographing the support-requiring person P, a communication means 4 for communicating with the database 10, a display means 5 for displaying at least service information for the support-requiring person P stored in the database 10, an input means 6 for appropriate input to the terminal device 2, and a control means 7 for controlling the camera means 3, communication means 4, display means 5, and input means 6, and the control means 7 is controlled so that when a person's image is photographed by the camera means 3, it accesses the database 10 via the communication means 4, searches the database 10, identifies information about the support-requiring person P, displays the name of the support-requiring person, and displays service information to be provided to the support-requiring person P on the display means 5 (see Figure 3).

[0019] The terminal device 2 accesses an appropriate management server that manages staff attendance via an appropriate network via the communication means 4, and the control means 7 controls so that each staff member is permitted to access the terminal device 2 and the database 10 between the time they arrive at work and the time they leave work, so that staff members are not allowed to use the terminal device 2 outside of work hours and information about the person in need of support P is not leaked.

[0020] Furthermore, the terminal device 2 is configured as a mobile phone terminal, and when information about the person in need of support P in the database 10 is stored in the mobile phone terminal between the time the staff arrives at work and the time the staff leaves work, the mobile phone terminal is controlled to erase the information about the person in need of support P when the staff leaves work, so that the information about the person in need of support P is not leaked when the staff member leaves the facility and is not on duty.

[0021] As described above, when the photographed state is appropriately recorded and stored in order to record the health condition of the person in need of support P, the photographic information is taken and stored directly in the database 10, so that the personal information of the person in need of support P is not stored in the terminal device 2. This allows the support-requiring person P to be recorded, and even subtle changes are stored in the database 10, ensuring the accuracy of the identification data that identifies the person in need of support P.

[0022] In this way, when taking photographs, it is assumed that the function will be supplied as an application program to the mobile terminal 2 owned by the facility staff. However, if this function becomes available outside of working hours, the privacy of the person in need of support P will be easily violated. Therefore, particularly when using a terminal device 2 owned by an individual, the terminal device 2 is also equipped with a program for managing the attendance of facility staff.

[0023] To explain the facility staff attendance management program shown in Figure 4, the facility staff: When the "Work In / Work Out Report" app on the mobile terminal device 2 is launched and the "Work In / Work Out Report" process is performed, step 51 checks whether the current time is within the work in / work out report time period. This serves as a safety measure to prevent malicious third parties from operating the mobile terminal device 2 to view information outside of working hours. Then, within a predetermined time frame, step 52 determines whether the person is working or leaving work. If the person is working, the process transitions to step 53, where the information on the person scheduled to work that day stored in advance in the database 8 or in the memory of the terminal device 2 is referenced. If the person is indeed a matching staff member (employed person) at the target work location, further authentication, such as whether the person has arrived at the location, is passed in step 54, if necessary. The work in progress process ends, and the person is deemed to be working in step 55, and the mobile terminal device 2 is permitted to photograph the person requiring support P.

[0024] In this state, by photographing the person in need of support P as shown in Figure 3, the name of the person in need of support P and the details of the services scheduled for that person in need of support P can be displayed. The authentication up to step 54 can be confirmed by known means, such as reading the management code of the mobile terminal device 2 (for example, a phone number written in the SIM card of a mobile phone or an identification code managed separately), reading an IC tag installed on-site, or checking the location information of the mobile terminal device 2. In this way, on the day, the staff member in charge arrives at their assigned workplace, and various authentications are used to notify them that they have definitely arrived at work.

[0025] On the other hand, as mentioned above, there are rare cases where a staff member who is different from the staff member whose information on scheduled staff members to work at the facility has been set up in advance reports to work, and in such cases, confirmation and authentication cannot be obtained in step 54, and the status is put on hold in step 56. When it is determined that a change will be made at headquarters, and it is confirmed in step 57 that the worker who was put on hold in step 56 is a legitimate worker, the system determines that the worker is on duty, and the process reaches step 55, where the worker is also determined to be on duty.

[0026] Since the time check has already been performed in the previous step 51, the clock-out process proceeds from step 52 to step 59, where the clock-out process is performed and the clock-in / clock-out process is completed. This prevents the mobile terminal device 2 from being operated or viewed outside the workplace, such as in a nursing home, care facility, or hospital, outside of working hours. Also, if photo data or information about the person in need of support P is temporarily stored in the terminal device 2 during working hours, the data in the mobile terminal device 2 is transferred to the database 8 or deleted in this clock-out processing step 59, and the processing ends. As a result, information about the person in need of support P is neither viewed nor disclosed during private time, so there is no need to worry about information leaks.

[0027] If a staff member on duty forgets to clock out and leaves their workplace, or if the time is monitored in step 58 and it is determined by headquarters that no overtime or extended working hours have been reported, the process moves to step 59, where the staff member is forced to clock out.

[0028] As an example of an embodiment of the support-requiring person care management system 1, it is desirable that the terminal device 2 be configured with a glasses-type device 32. The glasses-type device 32 is also called AR (Augmented Reality) glasses, and as shown in FIG. 6, this glasses-type device 32 has at least a camera means 23 for capturing an image of the support-requiring person P attached to the edge of the glasses. A communication means 24 for communicating with the database 10 and a display means 25 for displaying at least service information for the support-requiring person P stored in the database 10 are provided, and information about the support-requiring person P is displayed three-dimensionally as augmented information in the space next to the support-requiring person P (see FIG. 7). An input means 26 for appropriate input to the glasses-type device 32 and a control means 27 for controlling the camera means 23, communication means 24, display means 25, and input means 26 are compactly built in.

[0029] The control means 27 is controlled so that when a person's video is taken by the camera means 23, the control means 27 accesses the database 10 via the communication means 24, searches the database 10, identifies information P about the person requiring support, displays the name of the person requiring support, and displays information about services to be provided to the person requiring support P on the display means 5 (see FIG. 7). In this way, in the embodiment of the eyeglass-type device 32, when a staff member sees the person requiring support P, the staff member can take an image of the person requiring support P with the camera means 23 and instantly display the name of the person requiring support and information about services to be provided to the person requiring support P freehand as shown in FIG. 7, so that even a new staff member can work as efficiently as a seasoned staff member.

[0030] The glasses-type device 32 may directly access the database 10, or may be connected to a mobile terminal 2 owned by a staff member via Bluetooth (registered trademark) and access the database 10 via this mobile terminal 2. In this way, it is desirable that the terminal device 2 and the glasses-type device 32 work in conjunction with an application program for the attendance management program to restrict the launch of the care management system for persons requiring support outside of working hours.

[0031] The care management system 1 for persons requiring support of the present invention is configured using an eyeglass-type vise 32, which allows facility staff to instantly check the name of the person requiring support P and the services to be provided no matter where they encounter the person requiring support P during their shift, making it an extremely important system and tool that is extremely useful in industry. [Explanation of symbols]

[0032] 1. Care management system for people requiring support 2...Terminal device 3...Camera means 4. Means of communication 5...Display means 6...Input method 7...Control means 8...Memory means 10. Database 12...Mobile phone terminal 23...Camera means 24...Means of communication 25...Display means 26...Input method 27...Control means 28…Memory means 32...Glasses-type device P…Person who requires support

Claims

1. A care management system for persons requiring support, which includes a database in which service content for persons requiring support who will become facility users and identification data for identifying the persons requiring support by facial data that identifies the persons requiring support are registered in advance, and a terminal device owned by facility staff accesses the database to identify the persons requiring support and searches for information on service content for the persons requiring support, The terminal device includes: A camera means for photographing at least the person in need of support; a communication means for communicating with the database; a display means for displaying at least the service information for the person in need of support stored in the database; an input means for inputting appropriate information to the terminal device; a control means for controlling the camera means, the communication means, the display means, and the input means; A care management system for people requiring support, characterized in that the control means, when a person's image is captured by the camera means, accesses the database via the communication means, searches the database, identifies information about the person requiring support, displays the name of the person requiring support, and controls the display means to display service information to be provided to the person requiring support.

2. The care management system for people requiring support described in claim 1, characterized in that the terminal device accesses an appropriate management server that manages staff attendance via an appropriate network via the communication means, and the control means controls so that each staff member is permitted to access the terminal device and the database between the time they arrive at work and the time they leave work.

3. The terminal device is configured as a mobile phone terminal, and when the support-requiring person information in the database is stored in the mobile phone terminal between the time of coming to work and the time of leaving work, at the time of leaving work, 3. The method according to claim 1, wherein the information on the person requiring support is deleted. Care management system for people requiring assistance.

4. 4. The care management system for a person requiring support according to claim 1, wherein the terminal device is configured as a glasses-type device that integrates at least a camera means and a display means.

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