Information processing apparatus, information processing method, and program

Abstract

To perform matching of an individual demanding a medical service including a medical device and a corporation providing the medical service.SOLUTION: An information processing apparatus, when predetermined data input by an individual needs to be refined, provides an individual terminal with one or more conversion candidate terms in the predetermined data input by the individual and predetermined data extracted on the basis of corporation information. The information processing apparatus replaces the predetermined data on the basis of information selected by the individual from the conversion candidate terms, makes an inquiry for the corporation information on the basis of individual information including the data after the replacement, and calculates a first total score on the basis of each piece of information in the corporation information. The information processing apparatus extracts a predetermined number of pieces of corporation information in descending order from the highest first total score, calculates a second score for each of pieces of medical institution information associated with the extracted pieces of corporation information, and provides the individual terminal with information on a corporation providing a medical service and the medical institution information added with the second score.SELECTED DRAWING: Figure 10

Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing method, and a program that provide a platform for matching individuals who wish to receive medical services, including medical equipment, with corporations that provide such medical services. [Background technology]

[0002] Social networking services (SNS) that provide various functions for creating, maintaining, or promoting connections between people are widely used. These services match people based on several parameters, such as the same hobbies, preferences, and place of residence. Patent Document 1 discloses a mechanism for automatically realizing communication between viewers of a program. As such, there are many matching services aimed at people.

[0003] The need for matching is not limited to people, but there is also a growing need for services that match people with goods and services. For example, there is a need for services that match people with medical services, but there are currently many challenges.

[0004] When individuals with physical disabilities due to illness or injury search for treatment methods, medical devices to support them, or medical services associated with the use of medical devices (for example, rehabilitation training), they have no choice but to search for them themselves using the Internet or to receive a referral from their current medical institution.

[0005] Corporations that manufacture medical devices to address specific disabilities find it difficult to identify individual target individuals, so they work to get their devices adopted by medical institutions. Such corporations sometimes have great difficulty raising funds for research and development of medical devices because the potential needs are unclear, and when medical devices are covered by insurance, the workload of applying for insurance coverage is also considerable. Countries and other organizations that review medical devices do not have enough people in charge of reviewing them, so promoting the use of medical devices after approval relies on the sales efforts of corporations. [Prior art documents] [Patent documents]

[0006] [Patent Document 1] Japanese Patent Application Laid-Open No. 2006-197001 Summary of the Invention [Problem to be solved by the invention]

[0007] If individuals can find (match) a company that manufactures medical devices or a medical institution that handles said medical devices, they can receive medical services that meet their needs, but until now, the only options were for individuals to search for information themselves using the Internet or to receive a referral from a medical institution. This type of matching requires a great deal of effort to find the medical services that individuals need, and it is difficult for companies and medical institutions to find individuals suffering from specific disabilities unless individuals themselves find them.

[0008] Individuals also face other challenges when it comes to matching. They may not be able to effectively explain their disabilities to others. For example, if a user needs medical equipment to support independent walking, a lower limb prosthesis or other device may be appropriate. However, successful matching of individuals with medical services, including medical equipment, depends on the individual's ability to adequately describe their symptoms. For example, an individual with a lower limb disability may search for medical equipment using phrases such as "I can't walk well" or "My legs hurt, making it difficult for me to walk." This can prevent them from finding medical equipment that meets their needs, and sometimes leads to the discovery of medical equipment that does not meet their needs. Therefore, there is a need for a system to support individuals who are unsure of what keywords to use when searching.

[0009] Corporations research and develop medical devices, but before they can be approved for manufacture and sale, they must undergo clinical trials. However, corporations do not have connections with individuals who need the medical devices they research and develop, and they rely on referrals from medical institutions to recruit clinical trial participants, which significantly increases the time it takes for medical devices to be approved. Furthermore, even after a medical device is approved and reaches the commercialization stage, the only way to find individuals who need the device is through referrals from medical institutions. This makes it difficult for corporations that provide medical devices to find individuals who need the device and provide them, and there is a need for a system to identify such individuals.

[0010] Medical devices are often expensive and take a long time to develop and sell, so corporations are unable to secure funding, and even if they find individuals who meet the needs, it is difficult to provide them immediately.

[0011] Some medical devices are eligible for insurance coverage, but the documents required to apply for insurance coverage must comply with detailed regulations, and corporate personnel are not accustomed to applying for insurance coverage for devices that are not provided to users very frequently, which makes the application process very time-consuming.

[0012] The present invention has been made to solve these problems, and aims to provide an information processing device, information processing method, and program that provide a platform that matches individuals who wish to receive medical services, including medical equipment, with corporations that provide such medical services.

[0013] Another object of the present invention is to provide an information processing device, an information processing method, and a program that provide a platform that supports insurance application procedures required in conjunction with the provision of medical equipment and loan application procedures for securing the necessary funds. [Means for solving the problem]

[0014] In order to solve the above-mentioned problems, according to one aspect of the present invention, an information processing device that executes a process of matching a first user who desires a medical service including medical equipment with a second user who provides the medical service includes a control unit, a communication unit for communicating with an external network, and a storage unit that stores first user information, second user information, and medical institution information. determining whether predetermined data entered by the first user needs to be refined, said determining including: comparing predetermined data entered by the first user with the predetermined data associated with the second user to determine whether the same wording is included; In response to determining that the predetermined data input by the first user needs to be refined, extracting one or more conversion candidate terms for the predetermined data based on the predetermined data input by the first user and the predetermined data associated with at least the second user, and providing the extracted conversion candidate terms to the first user terminal via the communication unit; replacing the predetermined data based on information selected by the first user from among the conversion candidate terms; making an inquiry to the second user information based on the first user information including the predetermined data after replacement, calculating a first score total for each piece of the second user information, and extracting a predetermined number of the second user information in descending order of the first score total; Calculating a second score for each of the medical institution information associated with the extracted predetermined number of second user information; providing the extracted predetermined number of pieces of second user information and the medical institution information associated with the extracted predetermined number of pieces of second user information, the medical institution information having the second score added, to the first user terminal via the communication unit; is configured to run [Effects of the Invention]

[0015] According to the present invention, since keywords that appropriately represent the needs of an individual are selected, medical services that meet the individual's needs can be provided to the individual based on information about the individual, the corporation, and the medical institution. Furthermore, according to the present invention, the corporation that provided the medical equipment can easily process insurance applications and fundraising procedures for the individual. [Brief explanation of the drawings]

[0016] A more detailed understanding of the embodiments disclosed herein can be had from the following description, taken in conjunction with the accompanying drawings, in which: [Figure 1] 1 is a diagram illustrating the configuration of an entire system including an information processing apparatus according to an embodiment of the present invention. [Figure 2] 1 is a system configuration diagram of an information processing apparatus according to an embodiment of the present invention; [Figure 3] FIG. 2 is a diagram illustrating an example of the data structure of personal information 106. [Figure 4] FIG. 2 is a diagram illustrating an example of the data structure of corporate information 107. [Figure 5] FIG. 2 is a diagram illustrating an example of the data structure of medical institution information 108. [Figure 6] FIG. 10 is a flow diagram illustrating a process for registering personal information according to the present invention. [Figure 7] FIG. 7 is a diagram showing an example of a personal information input screen 700. [Figure 8] FIG. 10 is a flow diagram illustrating a process for registering corporate information according to the present invention. [Figure 9] FIG. 9 is a diagram showing an example of a corporate information input screen 900. [Figure 10] FIG. 10 is a flow diagram illustrating a process for matching personal information and corporate information according to the present invention. [Figure 11] FIG. 11 is a diagram showing an example of a screen showing a matching result 1100. [Figure 12] 10 is a flow diagram in which the information processing device 10 determines whether the loan application content is appropriate based on the input loan application information. [Figure 13] FIG. 10 is a diagram illustrating a processing flow for generating documents for applying for insurance coverage for a medical device. DETAILED DESCRIPTION OF THE INVENTION

[0017] (Overall composition) 1 is a configuration diagram of an entire system including an information processing device 10 according to an embodiment of the present invention. The information processing device 10, a personal terminal 11, a corporate terminal 12, and a medical institution terminal 13 are connected to each other so that they can communicate with each other via a well-known network 14 such as the Internet or a dedicated line. In this specification, the information processing device 10 is described as a single device, but the various processes executed by the information processing device 10 may be configured to be distributed and executed by multiple devices. Although only one personal terminal 11, one corporate terminal 12, and one medical institution terminal 13 are shown in FIG. 1, multiple of these may exist.

[0018] The information processing device 10 provides a platform that matches individuals seeking medical services, including medical equipment, with corporations that provide such medical services. When an individual searches for information, the information processing device 10 can perform a matching process, using a chat service function or the like, to replace ambiguous input text registered by the individual with appropriate terms or narrow down replacement candidate terms, based at least on information registered by the individual and the corporation. In addition, based on a request from a corporation, the information processing device 10 can search for individuals who could be candidates for providing the corporation's medical equipment, and provide the corporation with the results.

[0019] The information processing device 10 stores information about an individual received from the personal terminal 11, such as the individual's symptoms, issues, desired medical equipment, desired area, budget, and place of residence. The information processing device 10 may include a chat program for refining information entered by the individual. As known to those skilled in the art, corporations and medical institutions that handle medical equipment know the technical terms used by doctors and others to describe symptoms, etc., but individuals may enter information based on their own intuition. Therefore, the information entered by the individual must be refined to convert it to the relevant technical terminology during or before the matching process described below. The chat program can determine whether the specified information entered by the individual, such as symptoms and issues, matches the technical terminology and provide the individual with similar replacement candidate terms based on predetermined data to support replacement with the technical terminology.

[0020] The information processing device 10 acquires information on medical equipment that can be provided, information related to loan applications for medical equipment, information on the suitability of insurance applications, etc. from the corporate terminal 12, and stores the acquired information.

[0021] The information processing device 10 acquires information such as the location of the medical institution, medical departments, symptoms that can be treated at the medical institution, issues, patients, medical services including medical equipment, etc. from the medical institution terminal 13, and stores the acquired information.

[0022] The information processing device 10 executes a matching process between an individual and a medical service in response to the occurrence of a predetermined event or a request from any of the personal terminal 11, corporate terminal 12, and medical institution terminal 13, and provides the matching result to the requesting terminal. The information processing device 10 can calculate the degree of matching (also referred to as a "score") according to an algorithm described in detail below and provide it by adding it to the matching result. The information processing device 10 can also provide the matching result to ATMs and Internet banking systems operated by financial institutions. Therefore, individuals can refer to the matching result on the display of an ATM or any screen of the Internet banking system and check the details of medical services, including medical equipment.

[0023] In this specification, the information processing device 10 is operated by a financial institution or the like, and can include or be linked to the accounting system of the financial institution. By linking with the accounting system, the information processing device 10 can control deposit and withdrawal processing related to actual fund transfers.

[0024] The information processing device 10 can determine whether a loan is appropriate based on one or more of information about the corporation, account information about the corporation, deposit and withdrawal data, etc., in response to a loan application from the corporation. The information processing device 10 can also generate data necessary for applying for insurance on medical equipment based on information about the corporation's medical equipment. When generating loan application information or insurance application information, known generation AI or the like can be used to determine the appropriateness of the input content, and questions can be posed to the person entering the information, for example, using a chat service.

[0025] The personal terminal 11, corporate terminal 12, and medical institution terminal 13 may be any type of device (e.g., smartphone, PC, tablet terminal, etc.) or server device that can operate in a wired or wireless environment, and are not limited to any specific device or equipment.

[0026] (System Configuration) 2 is a system configuration diagram of an information processing device 10 according to an embodiment of the present invention. As shown in FIG. 2, the information processing device 10, like a general computer, includes a control unit 101, a main memory unit 102, an auxiliary memory unit 103, an interface (IF) unit 104, and an output unit 105, which are interconnected by a bus 120 or the like. The information processing device 10 may also include personal information 106, corporate information 107, medical institution information 108, externally acquired information 109, matching information 110, past loan performance 111, and insurance application information 112 in the form of a file / database or the like.

[0027] The control unit 101, also called a central processing unit (CPU), controls each component of the information processing device 10 and performs data calculations, and also reads various programs stored in the auxiliary storage unit 103 into the main storage unit 102 and executes them. The main storage unit 102, also called a main memory, stores various received data, computer-executable instructions, and data after calculation processing based on those instructions. The auxiliary storage unit 103 is a storage device typified by a hard disk drive (HDD) or solid-state drive (SSD), and is used for long-term storage of data and programs.

[0028] 2 illustrates an embodiment in which the control unit 101, main memory unit 102, and auxiliary memory unit 103 are provided inside the same computer, but in another embodiment, the information processing device 10 can be configured to realize parallel distributed processing by a plurality of computers by using a plurality of control units 101, main memory units 102, and auxiliary memory units 103. In another embodiment, it is also possible to provide an embodiment in which a plurality of servers are installed for the information processing device 10, and the plurality of servers share a single auxiliary memory unit 103.

[0029] The IF unit 104 acts as an interface when sending and receiving data to and from other systems and devices, and also provides an interface for accepting various commands and input data (various masters, tables, etc.) from a system operator. The output unit 105 provides a display screen for displaying processed data and printing means for printing the data.

[0030] The personal information 106 stores information associated with an individual seeking medical services, including medical equipment. As used herein, "medical services" can refer not only to medical equipment but also to physical therapy and similar activities that support the individual's activities using the medical equipment (e.g., rehabilitation, etc.). FIG. 3 is a diagram illustrating an example of the data structure of the personal information 106. The personal information 106 can include, but is not limited to, an individual ID 301, an individual name 302, a preference flag 303, a disease name 304, symptoms 305, an issue 306, a name of medical equipment used 307, a desired area of ​​use 308, a budget 309, and a place of residence 310. The personal information 106 can include other data items as well.

[0031] The personal ID 301 is an identifier that identifies an individual who uses the matching service described in this specification. The personal ID 301 is information (bank code, branch code, account code, account number) about an account opened by the individual at the financial institution that controls the information processing device 10 that provides the matching service. The personal name 302 indicates the name of the individual. The preference flag 303 is a flag that indicates whether the individual wishes to use a commercialized medical device or a medical device in the clinical trial stage before commercialization. As is known to those skilled in the art, clinical trials may be conducted before a medical device is approved. The matching service allows individuals to request the use of a commercialized medical device or a medical device in the clinical trial stage (before commercialization), depending on their preference.

[0032] Disease name 304 indicates the name of the disease diagnosed by a doctor. Data is entered in this field when the individual has visited a medical institution and been told the name of the disease by the doctor. Symptoms 305 indicate the individual's physical symptoms. The symptoms experienced by the individual may not be expressed in terms used by specialists such as doctors. Issues 306 indicate the level of physical improvement the individual desires. Medical device name 307 indicates the name of the medical device the individual desires to use or the name of the medical device associated with the individual through a matching service. Desired use area 308 indicates the geographic area available to the individual (e.g., a geographic area such as a prefecture, city, county, or ward). Budget 309 indicates the budget the individual can afford (e.g., a monthly budget, an annual budget, etc.). Residence 310 indicates the individual's residence. Residence 310 may include the individual's residential address, contact information, and information on the starting point for using public transportation (e.g., the nearest station, etc.).

[0033] Returning to FIG. 2 , the corporate information 107 stores information associated with a corporation that provides medical devices. FIG. 4 illustrates an example of the data structure of the corporate information 107. The corporate information 107 may include a corporate ID 401, a corporate name 402, a preference flag 403, available medical devices 404, a disease name 405, symptoms 406, a problem 407, an available medical area 408, available medical institutions 409, insurance eligibility 410, an estimated usage fee 411, a repayment account number 412, a desired loan execution date 413, a desired loan amount 414, a purpose of funds 415, a loan term 416, a repayment interval 417, company information 418, and financial statement information 419. However, the corporate information 107 is not limited to these data items and may also include other data items. For example, the corporate information 107 may include information on other medical devices that are expected to be more effective for a specific disability when used in combination with the company's medical devices, as well as information on the corporation that handles the medical devices.

[0034] The corporation ID 401 is an identifier that identifies a corporation that provides medical equipment and uses the matching service described in this specification. The corporation ID 401 is information (bank code, branch code, account code, account number) about an account opened by the corporation at a financial institution that controls the information processing device 10 that provides the matching service. The corporation name 402 indicates the name of the corporation.

[0035] It is possible to register as many pieces of information as there are medical devices, such as the hope flag 403 to the financial information 419. For example, if a corporation is researching or manufacturing three medical devices, three pieces of data may be generated.

[0036] The desired flag 403 is a flag indicating whether the person wishes to receive a medical device after it has been commercialized, or a medical device that is in the clinical trial stage before it is commercialized. The available medical devices 404 indicate the names of medical devices that the corporation can provide. The disease names 405 indicate one or more disease names that the medical device can treat (the same as those given in a doctor's diagnosis). The symptoms 406 are symptoms that are expected to improve with the medical device, and indicate the terms used by doctors and other specialists. The problem 407 indicates a physical condition that can be improved with the medical device.

[0037] The available area 408 indicates the geographic area in which the medical device can be provided. The available medical institutions 409 indicate the identifiers of one or more medical institutions that can handle the medical device and the details of the medical services provided by those medical institutions. The insurance applicability 410 indicates whether or not an insurance application can be made to use the medical device. For example, the insurance applicability 410 can also include information that can determine whether or not the price of the medical device can be claimed for insurance separately from the medical fee points (technical fee). The estimated usage fee 411 indicates an estimate of the usage fee for the medical device (for example, a monthly usage fee).

[0038] The repayment account number 412 indicates the account information to be used when obtaining a loan during the clinical trial stage of the medical device or the commercialization stage after commercialization. The desired loan execution date 413 indicates the desired date when the requested loan will be executed. The desired loan amount 414 indicates the amount the corporation wishes to obtain a loan for the clinical trial stage or commercialization stage of the medical device. The purpose of funds 415 indicates the use of the loan amount. The loan period 416 indicates the period for which the loan will be received. The repayment interval 417 indicates the interval (e.g., monthly) for repaying the loaned funds. The company information 418 indicates corporate information (e.g., capital, representative, etc.) required by financial institutions for review when obtaining a loan. The financial statement information 419 indicates information such as the corporation's balance sheet (BS), profit and loss statement (PL), and cash flow statement required by financial institutions for review when obtaining a loan.

[0039] Returning to Figure 2, medical institution information 108 stores information associated with medical institutions where an individual visits or is admitted, and which can provide medical services including medical equipment. Figure 5 is a diagram illustrating an example of the data structure of medical institution information 108. Medical institution information 108 can include a medical institution ID 501, a medical institution name 502, a location 503, medical equipment 504, an issue 505, a subject 506, and an access destination 507, but is not limited to these data items and can also include other data items.

[0040] The medical institution ID 501 is an identifier for identifying a medical institution. The medical institution name 502 indicates the name of the medical institution. The location 503 indicates the geographical area where the medical institution is located. The medical equipment 504 indicates the medical equipment handled by the medical institution. The problem 505 indicates what the patient (individual) is expected to achieve by using the medical equipment (e.g., walking independently). The target person 506 indicates the gender, age, symptoms, etc. of the individual who is expected to use the medical equipment. The access destination 507 indicates information, for example, a URL, of a website that provides detailed information about the medical institution, such as the medical institution's homepage (HP). Note that multiple pieces of data from the medical equipment 504 to the target person 506 may be registered for one medical institution.

[0041] When a new medical institution joins this service, or when an already registered medical institution adopts new medical equipment for a patient, the medical institution uses the medical institution terminal 13 to access the information processing device 10 and enters the necessary information on an input screen (not shown), thereby registering the data in the medical institution information 108.

[0042] The externally acquired information 109 stores keywords related to medical services, including medical equipment, among information on search terms frequently searched on the Internet, acquired by the information processing device 10 from an external device or the like. A retention period can be set for the keywords stored in the externally acquired information 109; for example, keywords acquired more than one year ago may be deleted. The matching information 110 stores the matching results obtained as a result of the matching process described in this specification, matching individuals, corporations, and medical institutions. The past loan record 111 stores information on loans granted and denied as a result of screening in response to a corporate loan application. The insurance application information 112 stores application information for insurance coverage for cases eligible for medical insurance among the matching results.

[0043] The personal terminal 11, the corporate terminal 12, and the medical institution terminal 13 may each include a control unit 101, a main memory unit 102, an auxiliary memory unit 103, an interface (IF) unit 104, and an output unit 105, all of which are interconnected by a bus 120 or the like, as shown in Fig. 2. The functions of these components are the same as those described above, and therefore detailed explanations will be omitted.

[0044] (Process flow: Personal information registration) 6 is a flow diagram illustrating the personal information registration process according to the present invention. It is assumed that an individual who uses the matching service described in this specification has already opened an account with the financial institution that controls the information processing device 10. As described above, the personal ID 301 for using the matching service is the individual's account information (bank code, branch code, account code, account number).

[0045] In S601, in response to access from the personal terminal 11 by an individual, the information processing device 10 provides a personal information input screen 700 to the personal terminal 11 via the network 14. FIG. 7 shows an example of the personal information input screen 700. The personal information input screen 700 displays a personal ID (personal account information) and a personal name, and the individual (first user) can input known items from among the desired method of use, disease name, symptoms, issue, medical device name, desired area of ​​use, and budget. The personal information input screen 700 can include information necessary for matching in addition to the data items exemplified in FIG. 7.

[0046] The personal information input screen 700 has a registration button 701 and a matching button 702. The registration button 701 is a button for determining whether or not information entered into a predetermined data item among the data entered into the personal information input screen 700 needs to be refined, and if it is determined that it is necessary, for executing a refinement process as described below, and on the other hand, if it is determined that it is not necessary, for registering the data entered into the personal information input screen 700 into the personal information 106. The operation of registering into the personal information 106 is executed by the information processing device 10. The matching button 702 is a button for executing a matching process described in this specification.

[0047] In S602, in response to pressing of the registration button 701, the information processing device 10 determines whether the data entered in the "Symptoms" and "Problems" fields on the personal information input screen 700 needs to be refined. That is, the information processing device 10 compares the data entered in the "Symptoms" and "Problems" fields with the data registered in the symptoms 406 and problems 407 of the corporate information 107, and determines whether the same wording is included. If the same wording is included, the data entered in the "Symptoms" and "Problems" fields has already been refined, and the process proceeds to S604. On the other hand, if the same wording is not included, the data has not been refined, and the process proceeds to S603.

[0048] In S603, the information processing device 10 launches a chat program and compares the data entered in the "Symptoms" and "Issues" fields on the personal information input screen 700 with the data registered in the symptoms 406 and issues 407 of the corporate information 107, the data stored in the externally acquired information 109, and the data stored in the matching information 110, to extract one or more conversion candidate terms for the data entered in the "Symptoms" and "Issues" fields. The process of extracting one or more conversion candidate terms may be referred to as a refinement process. The chat program may use the functions of a generation AI, and in such a case, the information processing device 10 can have the generation AI read the above-mentioned data to extract one or more conversion candidate terms.

[0049] The information processing device 10 provides the extracted one or more conversion candidate terms to the personal terminal 11 and displays them on the personal information input screen 700. The individual selects an appropriate term from the one or more conversion candidate terms in the "symptoms" and "issues" fields displayed on the personal information input screen 700. If an appropriate term is not present among the one or more conversion candidate terms, the above-mentioned extraction process (refinement process) of the one or more conversion candidate terms is performed again via the function of the chat program. In other words, the information processing device 10 interacts with the personal terminal 11 via the function of the chat program, and allows the individual to select an appropriate term from the one or more conversion candidate terms. There may be multiple appropriate terms.

[0050] In S604, information processing device 10 stores the input data of personal information input screen 700 including the refined data in personal information 106.

[0051] In the above embodiment, it has been described that the refinement process is performed in response to pressing the register button 701, but the embodiment of the present invention is not limited to this. For example, a "Refine button" may be provided on the personal information input screen 700, and the refinement process may be performed each time data is entered into the "Symptoms" and "Problems" fields.

[0052] (Process flow: Registering corporate information) 8 is a flow diagram illustrating the registration process of corporate information according to the present invention. It is assumed that a corporation using the matching service described in this specification has already opened an account with the financial institution that controls the information processing device 10. As described above, the corporate ID 401 for using the matching service is the account information of the corporation (bank code, branch code, account code, account number).

[0053] In S801, in response to access from the corporate terminal 12 by the corporation, the information processing device 10 provides a corporate information input screen 900 to the corporate terminal 12 via the network 14. FIG. 9 shows an example of the corporate information input screen 900. The corporate information input screen 900 displays the corporate ID (corporate account information) and the corporate name, and the corporation (second user) can input items such as the method of providing the medical device, the name of the medical device, the name of the disease that the medical device can treat, symptoms, issues, service areas, medical institutions that can provide the device, whether insurance is applicable, and estimated usage fees. Because corporations are engaged in the business of manufacturing, selling, leasing, etc., of medical devices, they can input the same terms used by medical professionals such as doctors for data items such as the name of the disease, symptoms, and issues, and in this respect, they differ from individuals who may input ambiguous content.

[0054] The corporate information input screen 900 has a registration button 901, a matching button 902, and a loan information screen button 903. The registration button 901 is a button for sending data entered on the corporate information input screen 900 to the information processing device 10 and registering the data in the corporate information 107. The matching button 902 is a button for executing the matching process described in this specification. This matching button 902 is a button for performing a process of matching other corporate information associated with the corporate information. The loan information screen button 903 is a button for displaying a loan application screen for entering information for applying for a loan for medical equipment.

[0055] In S802, when information is entered into the corporate information entry screen 900 and the registration button 901 is pressed, the entered information is transmitted to the information processing device 10. The information processing device 10 registers the received information in the corporate information 107.

[0056] (Processing flow: Matching personal information and corporate information) FIG. 10 is a flow diagram illustrating the matching process between personal information and corporate information according to the present invention.

[0057] In S1001, in response to pressing of the matching button 702 on the personal information input screen 700, the information processing device 10 receives a request to start matching processing for the personal information entered on the personal information input screen 700 and starts the matching processing.

[0058] In S1002, in response to receiving a request to start the matching process, the information processing device 10 determines whether the data entered in the "Symptoms" and "Problems" fields on the personal information input screen 700 needs to be refined. That is, the information processing device 10 compares the data entered in the "Symptoms" and "Problems" fields of the personal information entered by the personal terminal 11 with the data registered in the symptoms 406 and problems 407 of the corporate information 107 to determine whether the same wording is included. If the same wording is included, the data entered in the "Symptoms" and "Problems" fields has already been refined, and the process proceeds to S1004. On the other hand, if the same wording is not included, the data has not been refined, and the process proceeds to S1003.

[0059] In step S1003, the information processing device 10 launches a chat program and compares the data entered in the "Symptoms" and "Issues" fields on the personal information input screen 700 with the data registered in the symptoms 406 and issues 407 of the corporate information 107, the data stored in the externally acquired information 109, and the data stored in the matching information 110. The information processing device 10 extracts one or more conversion candidate terms for the data entered in the "Symptoms" and "Issues" fields and provides the extracted terms to the personal terminal 11 via the chat program interface. The comparison may be performed based on the data registered in the symptoms 406 and issues 407 of the corporate information 107, without using the data stored in the externally acquired information 109 and the matching information 110. The process of extracting one or more conversion candidate terms may be referred to as a refinement process. The individual selects an appropriate term from the one or more conversion candidate terms provided and enters the selected term in the "Symptoms" and "Issues" fields. As a result, the information originally entered in the "Symptoms" and "Issues" fields is replaced with the appropriate term selected by the individual. The information processing device 10 registers the data entered on the personal information entry screen 700, including the newly entered data in the "symptoms" and "problems" fields, in the personal information 106.

[0060] If there is no appropriate term among the one or more conversion candidate terms, the individual inputs additional information about "symptoms" and "issues" on the chat program interface and requests that other candidates be extracted and displayed. When the information processing device 10 receives the request, it performs a comparison based on the aforementioned information and the additional information, extracts one or more conversion candidate terms for the data entered in the "symptoms" and "issues" fields, and displays them on the personal terminal 11 via the chat program interface. The process of inputting additional information and extracting other candidates can be repeated any number of times.

[0061] In S1004, the information processing device 10 queries the corporate information 107 based on the values ​​of each of the fields "Desired method of use," "Symptoms," "Challenges," "Desired area of ​​use," and "Budget" on the personal information input screen 700, i.e., the values ​​of the desired flag 303, symptoms 305, challenges 306, desired area of ​​use 308, and budget 309 of the personal information 106, and calculates a first degree of matching (first score) based on this information and the values ​​of the desired flag 403, symptoms 406, challenges 407, available area 408, and estimated usage fee 411 of the corporate information 107.

[0062] Here, the criteria for determining the strength of the first matching degree (first score) will be described. For example, the first score can be expressed as a score out of a total of 100. Assume that the information processing device 10 compares the personal information to be compared with the searched corporate information and obtains the following results.

[0063] [Table 1]

[0064] The information processing device 10 repeats this comparison process as many times as the number of pieces of data stored in the corporate information 107, calculates the total first score (first score total) for each piece of corporate information, and extracts a predetermined number of pieces of corporate information (for example, up to three pieces) in descending order of the first score total.

[0065] Thereafter, the information processing device 10 reads out the predetermined number of extracted medical institutions 409 that can provide corporate information, queries the medical institution information 108, and calculates the travel time from the individual's place of residence to the location of each medical institution. The information processing device 10 can assign a higher score (second score) to a medical institution that has a shorter calculated travel time. The information processing device 10 may also calculate the travel time by querying a known transportation information provider site. Alternatively, the information processing device 10 may assign a higher score (second score) to a medical institution that has a lower travel cost, in addition to or instead of the calculated travel time.

[0066] In S1005, the information processing device 10 provides the personal terminal 11 with a screen of a matching result 1100 that displays the second score of each medical institution of the predetermined number of corporate information extracted based on the total first score.

[0067] The above describes an embodiment in which the information processing device 10 matches personal information with corporate information. In other embodiments, the information processing device 10 can combine this matching result with a process of matching corporate information. For example, a medical device capable of treating a certain disorder may be effectively used in combination with another medical device. In such a case, after the information processing device 10 obtains a matching result between personal information and corporate information, it may be configured to match the corporate information of the medical device shown in the matching result with the corporate information of the other medical device. As described above, the corporate information 107 can include information on other medical devices that are expected to be more effective for a specific disorder when used in combination with the company's medical device, as well as information on the companies that handle those medical devices. Therefore, the information processing device 10 can perform the matching process using this information.

[0068] In another embodiment, the matching process can be initiated in response to pressing a matching button 902 on the corporate terminal 12. That is, the information processing device 10 can also execute a process of matching another corporate information associated with a certain corporate information (a process of matching corporate information with another corporate information). A corporate representative operates the corporate terminal 12 to press the matching button 902 with first corporate information displayed on the corporate information input screen 900. The information processing device 10 can query the corporate information 107 to search for medical devices of a second corporation that are effective when used in combination with the medical devices of the first corporate information, and provide the search results to the corporate terminal 12 as matching results.

[0069] 11 is a diagram showing an example screen showing a matching result 1100. The matching result 1100 can initially display the corporate name, medical device name, and cost of the corporation with the highest first score total, as well as one or more medical institutions that handle the medical device. Each medical institution can display a score (second score) and a link (e.g., a URL) where detailed information about the medical institution can be accessed.

[0070] The matching result 1100 has a display previous data button 1101 and a display next data button 1102. As described above, the screen of the matching result 1100 can display a predetermined number of pieces of corporate information, so the information processing device 10 displays corporate information with a relatively high first score total in response to pressing of the display previous data button 1101, and displays corporate information with a relatively low first score total in response to pressing of the display next data button 1102.

[0071] (Process flow: Loan information registration process) FIG. 12 is a flow diagram showing how the information processing device 10 according to the present invention determines whether the loan application details are appropriate based on the loan application information entered on the loan information screen (not shown).

[0072] In S1201, in response to pressing of the loan information screen button 903 on the corporate information input screen 900, the information processing device 10 displays a loan information screen (not shown) on the corporate terminal 12. On the loan information screen, the corporate representative inputs information corresponding to the repayment account number 412, desired loan execution date 413, desired loan amount 414, use of funds 415, loan period 416, repayment interval 417, company information 418, and financial statement information 419. The loan information screen may be configured to allow input of other information necessary to determine whether or not the loan is approved. The loan information screen may also be configured to allow uploading of files such as company information and financial statement information.

[0073] In S1202, the information processing device 10 queries the past loan history 111, reads information on the past loan history of other companies in the same industry as the corporation, and compares the loan amount, use of funds, loan period, and repayment interval with thresholds associated with each data item to determine whether the loan application is within a predetermined range, i.e., whether the loan application is appropriate and does not deviate significantly from the past loan history of other companies in the same industry. The thresholds may differ depending on the industry and size (based on capital, sales, etc.). In addition, the information processing device 10 can determine whether the loan application is appropriate by estimating the future prospects of the corporation's business based on deposit and withdrawal information and account balances in the corporation's account.

[0074] Furthermore, the information processing device 10 may be configured to use a generation AI to determine whether or not information required for a loan application is appropriate. The generation AI of the information processing device 10 can converse with the corporation terminal 12 using a chat function, and with such a configuration, the generation AI of the information processing device 10 can prompt the corporation to reconsider the content of a certain input item, for example, to change the repayment period.

[0075] If it is determined that the loan application is appropriate, the process proceeds to S1203, whereas if it is determined that the loan application is not appropriate, the process returns to S1201, and the information is re-entered.

[0076] In S1203, the information processing device 10 registers the information entered on the loan information screen (not shown) in the corporate information 107, and notifies the screening department of the financial institution that a loan application has been made.

[0077] (Processing flow: Insurance application processing) Figure 13 explains the process flow for generating documents for applying for medical device insurance coverage. The "Guidebook for Insurance Coverage of Medical Devices and In Vitro Diagnostic Reagents" published by the Ministry of Health, Labor and Welfare defines the system for insurance coverage and application procedures for medical devices. In other words, to apply for insurance coverage for medical devices, the application must be made in accordance with this guidebook. For example, whether a medical institution can claim the price of a medical device from insurance separately from the medical fee points (technical fee) is determined based on the classification of medical device insurance coverage.

[0078] In S1301, in response to pressing of the insurance application button (not shown) on the corporate information input screen 900, the information processing device 10 reads out information from the corporate information 107 for determining whether or not an insurance application can be made for the medical device.

[0079] In S1302, the information processing device 10 identifies the insurance application information for the medical device based on the read information, for example, the classification described in the guidebook (for example, "C2" (new function / new technology) entered in the "Insurance application" field in FIG. 9). This classification is defined in the guidebook. If the medical device is eligible for insurance application, the process proceeds to S1303; if not, the process flow ends.

[0080] In S1303, the information processing device 10 outputs the information necessary for the application determined by the identified classification and generates the application documents. When generating the application documents, the information processing device 10 uses the chat function of the generation AI for checking to inquire with the corporate terminal 12 about missing items or items with inappropriate content, and the corporate staff can enter the information necessary for the insurance application into the application documents by answering the inquiries. Finally, the information processing device 10 can register the information of the insurance application documents in the insurance application information 112 and output it to the corporate terminal 12.

[0081] Although the principles of the present invention have been described above with reference to exemplary embodiments, it will be understood by those skilled in the art that various modifications in configuration and detail can be made without departing from the spirit of the present invention. That is, the present invention can be embodied as, for example, a system, an apparatus, a method, a program, or a storage medium. [Explanation of symbols]

[0082] 10. Information processing equipment 11 Personal devices 12 Corporate terminals 13 Medical institution terminals 14 Network 101 Control section 102 Main memory 103 Auxiliary storage 104 Interface (IF) section 105 Output section 106 Personal Information 107 Corporate Information 108 Medical Institution Information 109 Externally Obtained Information 110 Matching Information 111 Past loan performance 112 Insurance application information

Claims

1. An information processing device that executes a process of matching a first user who desires a medical service including a medical device with a second user who provides the medical service, A control unit; a communication unit for communicating with an external network; a storage unit that stores first user information, second user information, and medical institution information; Equipped with The control unit determining whether predetermined data entered by the first user needs to be refined, said determining including: comparing predetermined data entered by the first user with the predetermined data associated with the second user to determine whether the same wording is included; In response to determining that the predetermined data input by the first user needs to be refined, extracting one or more conversion candidate terms for the predetermined data based on the predetermined data input by the first user and the predetermined data associated with at least the second user, and providing the extracted conversion candidate terms to the first user terminal via the communication unit; replacing the predetermined data based on information selected by the first user from among the conversion candidate terms; making an inquiry to the second user information based on the first user information including the predetermined data after replacement, calculating a first score total for each piece of the second user information, and extracting a predetermined number of the second user information in descending order of the first score total; Calculating a second score for each of the medical institution information associated with the extracted predetermined number of second user information; providing the extracted predetermined number of pieces of second user information and the medical institution information associated with the extracted predetermined number of pieces of second user information, the medical institution information having the second score added, to the first user terminal via the communication unit; An information processing device configured to execute the above.

2. providing the extracted conversion candidate terms to the first user terminal via the communication unit, and then receiving additional information about the predetermined data and a request to extract other candidates; extracting one or more conversion candidate terms for the predetermined data based on the predetermined data input by the first user, the additional information, and the predetermined data associated with at least the second user, and providing the extracted conversion candidate terms to the first user terminal via the communication unit; The information processing apparatus of claim 1 , further configured to:

3. The information processing device according to claim 1 , wherein the second score is calculated based on a travel time from a place of residence of the first user to a location of each medical institution.

4. The information processing device according to claim 3 , wherein the second score varies based on the calculated length of the travel time.

5. the storage unit further includes externally acquired information storing keywords related to medical services including medical equipment among information on search terms frequently searched on the Internet, and matching information storing past matching results for the first user, the second user, and medical institutions; The information processing device of claim 1, wherein extracting one or more conversion candidate terms for the specified data is performed based on the specified data input by the first user, the specified data associated with the second user, the externally acquired information, and the matching information.

6. The information processing device according to claim 1 , wherein the predetermined data indicates symptom and problem information input by the first user.

7. 2. The information processing device according to claim 1, wherein determining whether the specified data input by the first user needs to be refined is initiated in response to receiving a request to start a matching process for the first user information from the first user terminal via the communication unit.

8. A method executed by an information processing device that executes a process of matching a first user who desires a medical service including a medical device with a second user who provides the medical service, the method comprising: A control unit; a communication unit for communicating with an external network; a storage unit that stores first user information, second user information, and medical institution information; Equipped with The control unit determines whether predetermined data input by the first user needs to be refined, and the determining step includes: comparing predetermined data entered by the first user with the predetermined data associated with the second user to determine whether the same wording is included; In response to the control unit determining that the predetermined data input by the first user needs to be refined, the control unit extracts one or more conversion candidate terms for the predetermined data based on the predetermined data input by the first user and the predetermined data associated with at least the second user, and provides the extracted conversion candidate terms to the first user terminal via the communication unit; the control unit replaces the predetermined data based on information selected by the first user from among the conversion candidate terms; the control unit inquires of the second user information based on the first user information including the replaced predetermined data, calculates a first score total for each piece of the second user information, and extracts a predetermined number of the second user information in descending order of the first score total; the control unit calculates a second score for each of medical institution information associated with the extracted predetermined number of second user information; the control unit provides the extracted predetermined number of pieces of second user information and the medical institution information associated with the extracted predetermined number of pieces of second user information, the medical institution information having the second score added, to the first user terminal via the communication unit; A method for providing the above.

9. A program that, when executed, causes a computer to carry out the method of claim 8.

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