Electronic device and method for providing profile information

Abstract

By providing a customer profile including at least a portion of the customer's activity history, the customer corresponding to the profile can easily organize and review their own activity history. Also, other customers can refer to the profile to determine the tendencies of the customer corresponding to the profile. According to the present disclosure, a method for providing profile information on an electronic device is disclosed, including the steps of: confirming information including the customer's activity history regarding a service; acquiring criteria information related to the activity history; acquiring customer profile information including one or more contents corresponding to at least a portion of the activity history based on the criteria information; and providing the profile information.

Description

[Technical Field]

[0001] The present disclosure relates to an electronic device and a method for providing profile information. More specifically, the present disclosure relates to a method for acquiring a customer's activity history related to a service and criteria information related to the activity history, and acquiring and providing customer profile information corresponding to at least a portion of the activity history based on the criteria information, and an electronic device using the same. Summary of the Invention

[0002] A customer who intends to use a certain service can primarily consider other customers' activity history regarding the service (e.g., usage history and reviews written about the use of the service) in estimating the quality and satisfaction of the service, and can further decide whether to use the service.

[0003] Furthermore, with the development of electronic technology, it has become easier to view the activity logs of other customers online, and the range of services provided online is becoming increasingly diverse. As the practice of providing services online and recording their activity logs has become increasingly common, the types of customers who use online services are becoming increasingly diverse, and their satisfaction with the same service can vary widely depending on their tendencies (which may include at least some of, for example, gender, age, economic power, nationality, and general consumption patterns). Ultimately, in order to predict whether a particular customer will be satisfied with a particular service, it may be important to determine the tendencies (tendencies of other customers) corresponding to the activity logs being viewed.

[0004] In this regard, reference can be made to prior art documents such as cases KR101381921B1 and KR101979176B1. [Problem to be solved by the invention]

[0005] The problem to be solved by this embodiment is to provide an electronic device and a method thereof that checks information including a customer's activity history related to a service, obtains criteria information related to the activity history, obtains customer profile information including one or more contents corresponding to at least a part of the activity history based on the criteria information, and provides the profile information.

[0006] The technical problem to be solved by the present embodiment is not limited to the above-mentioned technical problem, and other technical problems can be inferred from the following embodiments. [Means for solving the problem]

[0007] In one embodiment of an electronic device, a method for providing information includes the steps of: verifying information including a customer's activity history related to a service; obtaining criteria information related to the activity history; obtaining profile information for the customer based on the criteria information, the profile information including one or more pieces of content corresponding to at least a portion of the activity history; and providing the profile information.

[0008] According to one embodiment, the criteria information may include at least one of a first criterion for determining whether to display each of the plurality of activity data included in the activity breakdown and a second criterion for determining a display order for the plurality of activity data included in the activity breakdown.

[0009] According to an embodiment, the criteria information may include a third criterion for determining a display format for a plurality of activity data included in the activity breakdown.

[0010] According to one embodiment, the display format may include at least one of a listview type, which arranges the displayed data on the screen in one direction, and a gridview type, which arranges the displayed data on the screen in a grid format.

[0011] According to one embodiment, the third criterion may include information for determining one or more elements to display on the screen from among a plurality of elements included in the activity data.

[0012] According to one embodiment, the step of providing the profile information may include receiving inquiry request information regarding the customer's profile; and providing the profile information to a user corresponding to the inquiry request information.

[0013] According to one embodiment, the method may include receiving detailed inquiry request information regarding specific content among the one or more contents; and providing detailed information corresponding to the specific content to a user corresponding to the detailed inquiry request information.

[0014] According to one embodiment, the step of providing the detailed information includes the steps of: displaying the detailed information in a first area; and displaying the rest of the one or more contents excluding the specific content in a second area, wherein the first area and the second area are included in an area allocated for displaying the one or more contents, and the first area may be exposed before the second area, or the first area may be exposed above the second area.

[0015] According to one embodiment, in the information providing method, the step of providing the profile information may further include the step of providing an entry point for entering a store page corresponding to the one or more contents.

[0016] According to one embodiment, the information providing method may further include the steps of: receiving a positive response to the customer profile from the user to whom the profile information has been provided; and updating the profile information to include information reflecting the receiving of the positive response.

[0017] According to one embodiment, the step of acquiring the reference information may include a step of acquiring trend information regarding the customer's activity based on the activity breakdown; and a step of acquiring the reference information based on the trend information.

[0018] According to one embodiment, the trend information may include at least one of information about stores where the number of times the customer has used the store exceeds a set standard, and information about stores where a quantified value of the customer's response exceeds a set standard.

[0019] According to one embodiment, at least some of the criteria for obtaining the trend information may be set by the customer.

[0020] According to one embodiment, acquiring the profile information may include receiving customer-generated content from the customer's device; and acquiring the profile information to include the customer-generated content.

[0021] In one embodiment, the one or more pieces of content may include at least one of a review written by the customer regarding the service, a list of orders the customer has placed regarding the service, and a list of favorites the customer has regarding the service.

[0022] According to one embodiment, obtaining the criteria information may include receiving one or more pieces of information from the customer regarding the alignment of the activity breakdown.

[0023] According to one embodiment, an electronic device for providing information includes a transceiver, a memory for storing instructions, and a processor. The processor is connected to the transceiver and the memory, and checks information including a customer's activity history related to a service, acquires criteria information related to the activity history, acquires profile information for the customer based on the criteria information, the profile information includes one or more pieces of content corresponding to at least a portion of the activity history, and provides the profile information.

[0024] Specific details of other embodiments are included in the detailed description and drawings. [Effects of the Invention]

[0025] According to the present disclosure, an electronic device and method for providing profile information can provide a customer profile including at least a portion of the customer's activity history, allowing the customer corresponding to the profile to easily organize and review their own activity history. In addition, other customers can refer to the profile to determine the tendencies of the customer corresponding to the profile, allowing them to more accurately estimate the quality and satisfaction of the service used by the customer corresponding to the profile, and further, more easily decide whether to use the service.

[0026] The effects of the present invention are not limited to those mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims. [Brief explanation of the drawings]

[0027] [Figure 1] 1 is a schematic block diagram illustrating a system for providing profile information according to an embodiment; [Figure 2] 1 is a flowchart illustrating an operation of a method for providing profile information of an electronic device according to an embodiment. [Figure 3] FIG. 10 is a diagram illustrating an example of profile information according to an embodiment. [Figure 4] 10 is a diagram illustrating an example of a case where profile information does not include a specific type of content according to an embodiment. FIG. [Figure 5] 10 is a diagram illustrating an example of a function provided to enable a customer corresponding to a profile to add content to the profile according to an embodiment. FIG. [Figure 6] 10 is a diagram illustrating an exemplary function of suspending the display of at least a portion of content included in a profile according to an embodiment; [Figure 7] 10 is a diagram illustrating an exemplary case where profile information according to an embodiment includes an entry point for entering a corresponding store for one or more content items. [Figure 8] FIG. 10 is a diagram illustrating an example of favorite-type content included in profile information according to an embodiment. [Figure 9] 10A and 10B are diagrams illustrating a method for providing profile information according to an embodiment. [Figure 10] 1 illustrates an example configuration of an electronic device for providing profile information according to an embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0028] The terms used in the embodiments are currently commonly used and general terms that have been selected as much as possible while taking into consideration the functions in the present disclosure, but these may change depending on the intentions or precedents of engineers in the field, the emergence of new technologies, etc. In addition, in certain cases, the applicant may have arbitrarily selected terms, and in such cases, the meanings thereof will be described in detail in the relevant description. Therefore, the terms used in the present disclosure must be defined based on the meanings of the terms and the overall content of the present disclosure, rather than simply by the names of the terms.

[0029] Throughout the specification, when a part "comprises" a certain element, this does not mean that it excludes other components, but that it may further include other components, unless otherwise specified. Furthermore, terms such as "module" and "unit" used in the specification refer to a unit that processes at least one function or operation, and this may be realized by hardware or software, or a combination of hardware and software.

[0030] Throughout the specification, the expression "at least one of a, b, and c" can encompass "a alone," "b alone," "c alone," "a and b," "a and c," "b and c," or "all of a, b, and c."

[0031] The "terminal" referred to below may be embodied as a computer or a portable terminal that can connect to a server or other terminals via a network. Here, the computer may include, for example, a notebook computer, desktop computer, or laptop computer equipped with a web browser, and the portable terminal may include, for example, a wireless communication device that ensures portability and mobility, such as communication-based terminals like International Mobile Telecommunication (IMT), Code Division Multiple Access (CDMA), W-CDMA (W-Code Division Multiple Access), and Long Term Evolution (LTE), as well as all kinds of handheld-based wireless communication devices like smartphones and tablet PCs.

[0032]

[0033] The present disclosure may be embodied in various different forms and is not limited to the embodiments described herein.

[0033] Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

[0034] In describing the embodiments, technical details that are well known in the technical field to which the present invention pertains and are not directly related to the present invention will be omitted in order to more clearly convey the gist of the present invention without obscuring it.

[0035] For the same reason, some components in the accompanying drawings are exaggerated, omitted, or illustrated schematically, and the size of each component does not entirely reflect the actual size. In each drawing, the same or corresponding components are given the same reference numerals.

[0036] The advantages and features of the present invention, and methods for achieving them, will become clearer with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, and may be embodied in various different forms. The present embodiments are provided solely so that this disclosure will be complete and will fully convey the scope of the invention to those skilled in the art to which the present invention pertains. The present invention is defined only by the scope of the claims. The same reference symbols throughout the specification refer to the same elements.

[0037] It should be understood that each block of the process flowchart and combinations of flowcharts can be implemented by computer program instructions. These computer program instructions can be loaded onto a processor in a general-purpose computer, special-purpose computer, or other programmable data processing device, such that the instructions, executed by the processor of the computer or other programmable data processing device, create means for performing the functions described in the flowchart block(s). These computer program instructions can also be stored in computer-usable or computer-readable memory that can direct the computer or other programmable data processing device to implement the functions in a particular manner, such that the instructions stored in the computer-usable or computer-readable memory can produce an article of manufacture containing instruction means for performing the functions described in the flowchart block(s). Computer program instructions can also be loaded onto a computer or other programmable data processing device, such that a series of operational steps are performed on the computer or other programmable data processing device to create a computer-implemented process, and the instructions that run on the computer or other programmable data processing device can provide steps for performing the functions described in the flowchart block(s).

[0038] Also, each block may represent a module, segment, or portion of code that includes one or more executable instructions for performing the specified logical function(s). Also, it should be noted that in some alternative implementations, the functions noted in the blocks may occur out of order. For example, two blocks shown in succession may actually be performed substantially simultaneously, or the blocks may sometimes be performed in reverse order depending on the corresponding functions.

[0039] FIG. 1 is a schematic diagram illustrating a system for providing profile information according to an embodiment.

[0040] According to various embodiments, the system 100 for providing profile information includes an electronic device 110. According to embodiments, the system 100 for providing profile information may further include at least one of a customer device 120 and a user device 130. According to embodiments, the system 100 for providing profile information may further include a network that facilitates transmission and reception of information between at least some of the electronic device 110, the customer device 120, and the user device 130.

[0041] Each of the electronic device 110, the customer device 120, and the user device 130 may include a transceiver, memory, and a processor. Each of the electronic device 110, the customer device 120, and the user device 130 represents a unit that processes at least one function or operation, and may be implemented in hardware, software, or a combination of hardware and software. While the electronic device 110, the customer device 120, and the user device 130 are generally referred to as separate devices or servers in the embodiments, they may be logically separated, and at least some of them may be implemented as separate functions from a single device or server.

[0042] According to one embodiment, the electronic device 110, the customer device 120, and the user device 130 may include a number of computer systems or computer software implemented on a network server. For example, at least some of the electronic device 110, the customer device 120, and the user device 130 may be connected to a subordinate device capable of communicating with other network servers over a computer network such as an intranet or the Internet, and may refer to computer systems and computer software that accept task requests, perform tasks related to the requests, and provide results. Additionally, at least some of the electronic device 110, the customer device 120, and the user device 130 may be understood as a broader concept that includes a series of applications that can run on a network server and various databases built internally or on other connected nodes. For example, at least some of the electronic device 110, the customer device 120, and the user device 130 may be implemented using a network server program provided by various operating systems, such as DOS, Windows, Linux, Unix, or MacOS.

[0043] The electronic device 110 is a device that acquires and provides various information. The information provided by the electronic device includes customer profile information. Specifically, the electronic device 110 checks information including a customer's activity history related to the service, acquires criteria information related to the activity history, and acquires customer profile information including one or more pieces of content corresponding to at least a portion of the activity history based on the acquired criteria information, and provides the profile information. The target recipients of the profile information may include not only the customer but also other parties (hereinafter referred to as "users"). However, the provided content and display format may differ between the case where the profile information is provided to the customer and the case where the profile information is provided to the user. For example, when the profile information is provided to the user, information that the customer wishes to keep private is not included in the profile information, whereas when the profile information is provided to the customer himself / herself, private information may also be included in the profile information. As another example, when the profile information is provided to the customer himself / herself, the profile information may further include an interface for editing (e.g., adding, changing, or deleting).

[0044] According to one embodiment, the one or more pieces of content included in the customer's profile information may include at least one of a review written by the customer regarding the service, a summary of the customer's orders regarding the service, and a summary of the customer's favorites regarding the service.

[0045] More details regarding the operation of the electronic device 110 will be described later with reference to FIG.

[0046] The customer device 120 may receive input from a customer or information from the electronic device 110 and perform a corresponding operation. For example, the customer device 120 may transmit a profile inquiry request to the electronic device 110 in response to the customer's input, receive profile information from the electronic device 110, and provide the profile information to the customer. The customer device 120 may also transmit a profile edit request to the electronic device 110 in response to the customer's input, receive the edited profile information from the electronic device 110, and provide the edited profile information to the customer.

[0047] The user's device 130 may receive input from a user or information from the electronic device 110 and perform a corresponding operation. For example, the user's device 130 may transmit a profile inquiry request to the electronic device 110 in response to the user's input, and may receive profile information from the electronic device 110 and provide it to the user. The user's device 130 may also transmit information including a positive response to the profile to the electronic device 110 in response to the user's input, and the electronic device 110 may update the profile information to include information reflecting the positive response.

[0048] Operations related to the information providing method according to various embodiments may be implemented by a single physical device or may be implemented in a manner where multiple physical devices are organically combined. For example, some of the components included in the system 100 for providing profile information may be implemented by one physical device, and the remaining components may be implemented by other physical devices. For example, one physical device may be implemented as part of the electronic device 110, and the other physical devices may be implemented as part of the customer device 120 or other external devices. In some cases, the components included in the system 100 for providing profile information may be distributed among different physical devices, and the distributed components may be organically combined to implement the functions and operations of the system 100 for providing profile information. For example, the electronic device 110 in this specification may include at least one sub-device, and some operations described as being performed by the electronic device 110 may be performed by a first sub-device, and other operations may be performed by a second sub-device.

[0049] FIG. 2 is a flowchart illustrating an operation of a method for providing profile information of an electronic device according to an embodiment.

[0050] 2 , an electronic device 110 according to an embodiment checks information including a customer's activity history related to a service 201. The information checked by the electronic device 110 may include, but is not limited to, the customer's activity history related to the service. The activity history checked by the electronic device 110 may be information received from the customer's device 120 or an external device, or may be information pre-stored in the electronic device 110. The method of checking does not limit the scope of the present disclosure.

[0051] The electronic device 110 acquires criterion information related to the activity summary 202. The criterion information acquired by the electronic device 110 may include at least one of a first criterion for determining whether to display each of a plurality of activity data included in the activity summary and a second criterion for determining a display order for the plurality of activity data included in the activity summary. For example, the criterion information may be to sort the activity data in order of most recent visits, excluding stores (including service providers) for which the customer has written negative reviews (second criterion), and to display up to nine contents on one screen (first criterion).

[0052] According to an embodiment, the criteria information acquired by the electronic device 110 may include a third criterion for determining a display format for the plurality of activity data included in the activity breakdown. Here, the display format determined by the third criterion may include information regarding the specific format of information to be displayed on the screen of the customer device 120, the user device 130, etc. For example, the display format may include at least one of a listview type in which the displayed data is arranged in one direction on the screen and a gridview type in which the displayed data is arranged in a grid format on the screen. As will be described later, FIG. 6 corresponds to an example in which the display format determined by the third criterion includes the listview type, and FIG. 5 corresponds to an example in which the display format determined by the third criterion includes the gridview type.

[0053] The third criterion according to an embodiment may include information for determining one or more elements to display on the screen from among the elements included in the activity data. For example, the criterion information may display the store name, the score left by the customer, the date the review was created, and the comments left by the customer on the screen for each customer review (third criterion).

[0054] Depending on the embodiment, various criteria included in the criteria information may be associated with each other. For example, if data may be arranged in a list view type or a grid view type depending on the situation, when data is arranged in the list view type, up to five pieces of content may be displayed on one screen, whereas when data is arranged in the grid view type, up to nine pieces of content may be displayed on one screen. Furthermore, when data is arranged in the list view type, the store name, the score left by the customer, the date the review was created, and comments made by the customer may be displayed on the screen, whereas when data is arranged in the grid view type, images uploaded by the customer may be displayed on the screen. In addition to these examples, various embodiments may exist in which various criteria included in the criteria information are associated with each other and set.

[0055] According to an embodiment, the criteria information may include information related to criteria for providing detailed information corresponding to specific content. For example, when data is arranged in a grid view, images uploaded by a customer are displayed on the screen. If a request for details about content corresponding to the image is received (e.g., by clicking on the image), detailed information such as the name of the store corresponding to the content, the score left by the customer, the date the review was created, and comments left by the customer may be provided.

[0056] According to one embodiment, the electronic device 110 may acquire trend information regarding customer activity based on the customer activity history, and may acquire criteria information based on the acquired trend information. In this regard, the trend information may include at least one of information regarding stores where the number of times the customer has visited exceeds a set standard and information regarding stores where a numerical value representing customer responses exceeds a set standard. The criteria information may be determined to preferentially expose stores where customers have visited multiple times or where customers have responded positively, although the scope of the present disclosure is not limited to such an example. Furthermore, according to one example, the trend information may be acquired based on a machine learning algorithm, although the scope of the present disclosure is not limited to such an example.

[0057] According to one embodiment, at least some of the criteria for acquiring trend information may be set by the customer. For example, a customer may set their profile to prioritize showing stores that they have visited five or more times. Furthermore, in some embodiments, when profile information is provided to users who are not customers, at least some of the criteria for acquiring trend information may be set by the user. For example, a user may set trend information acquisition criteria to prioritize showing stores that the customer has given a rating of four or more points (however, in this case, the trend information acquisition criteria may not be universally applied to the customer's profile information, but may be applied only to information displayed to the user according to that trend information).

[0058] Furthermore, at least some of the criteria included in the criteria information may be determined or influenced by a customer or user, not limited to trend information. For example, the electronic device 110 may receive one or more pieces of information regarding the arrangement of activity details from a customer and acquire criteria information based on the information. For example, while the content included in profile information is generally arranged in a grid view type, if a specific customer explicitly requests it, the content included in the customer's profile information may be arranged in a list view type as a default setting.

[0059] The electronic device 110 acquires customer profile information including one or more pieces of content corresponding to at least a portion of the activity details based on the reference information (203). While the customer profile information acquired by the electronic device 110 reflects the content of the reference information acquired through the operation corresponding to reference numeral 202, the content included in the profile information is not necessarily bound by the reference information. For example, the electronic device 110 according to an embodiment may acquire profile information based on information acquired from a customer or user (204 and 205). As a more specific example, the electronic device 110 according to an embodiment may acquire a positive response to the customer profile from the user's device 130 and update the profile information to include information reflecting the positive response. The positive response may be a response to the customer profile itself, a response to one or more pieces of content included in the profile, or a variety of other responses may be acquired without being limited to a specific method.

[0060] The electronic device 110 provides the acquired profile information 206. FIG. 3 illustrates an example of the results of providing a customer's profile information 300. Still referring to FIG. 3, a customer who has entered the profile tab can provide profile information 310→320 by clicking a "View Details" button 311 corresponding to the entry point to the profile information. In this regard, the profile information can be updated to include information on the number of times the profile has received positive feedback 312 ("Helpful: 152"), reflecting a positive response to the customer's profile. According to one example, the profile information can also include information identifying the number of times each type of content contained in the profile information is received 312 ("Reviews: 21," "Favorites: 43").

[0061] In addition, according to one example, if there is content (images of each dish included in 320) included in the customer profile that has received a positive response, the order of the content may be determined so that the content is displayed with the highest priority (and if there are multiple pieces of content that have received a positive response, the content may be displayed in the order of the most positive responses).

[0062] According to one embodiment, a customer may be provided with a timeline-style page that displays a mixture of content such as reviews, order details, favorites, etc. In some embodiments, the timeline may also include reviews, order details, favorites, etc. created by other users.

[0063] 4, an example of a case where the profile information does not include a specific type of content is shown 400. More specifically, if the profile information is set to include review content, order details content, and favorite content, but there is no specific type of content (reviews) created by the customer, the electronic device 110 may provide information informing the user that there is no specific type of content (information informing the user that there are no reviews created by the customer) 410.

[0064] In some embodiments, the information informing the customer that a particular type of content is unavailable may further include information guiding the customer to create the particular type of content, which may include, for example, serving as an entry point for entering a review creation page.

[0065] Returning again to FIG. 2 , a customer corresponding to a profile can add content to the profile. More specifically, the electronic device 110 can receive customer-generated content from the customer device 120 and acquire profile information to include the customer-generated content. In this regard, the content added by the customer can include various types of content, such as information directly reflecting activity details (e.g., reviews) as well as content generated by the customer based on such information. For example, the customer's content can include the results of categorizing multiple order details based on specific criteria determined by the customer, or an order detail group generated by aggregating multiple order details. For example, a customer can aggregate some of their order details to generate group content corresponding to "good places to eat for a date."

[0066] Referring further to FIG. 5, an example of content display in a grid view type is shown 500. Also referring to FIG. 5, a function is shown that allows a customer corresponding to a profile to add content to the profile. More specifically, when a customer is provided with their profile information, the profile information may include information encouraging the customer to write a review for orders for which they have not yet written a review among their recent order details. For example, the profile information may display a leave a review button 511 in a portion of the space allocated for content, and may display information indicating that a review was not left for an order detail for which a review was not left, such as diagonal lines 512 and 521. Furthermore, the profile information may further display a leave a review button at the bottom of the screen 513, which includes the number of reviews the customer can leave, and this number may correspond to the number of orders for which they have not left a review among the orders displayed on the screen viewed by the customer in real time. For example, on the screen corresponding to drawing code 510, since no review was left for the order corresponding to drawing code 512, it may be displayed that one review can be left. If the customer clicks on the icon corresponding to drawing code 514 to switch to a screen containing other content below 520, the order corresponding to drawing code 512 will disappear, but the order corresponding to drawing code 521 will be present on the screen, so it may be displayed that one review can be left as well.

[0067] 2, the electronic device 110 may receive query request information related to a customer's profile and provide the profile information to a subject corresponding to the query request information. In this regard, the subject transmitting the query request information may be the customer or a user different from the customer. That is, the subject to which the profile information is provided may be the customer's device 120 or the user's device 130.

[0068] The profile information provided may differ depending on whether the profile information is provided to a customer or a separate user distinct from the customer. Specifically, when providing profile information to a customer, the screen of the customer device 120 displays a content creation function (a button to leave a review) as illustrated in FIG. 5 and a content modification and deletion function (a button to modify / delete a review) as illustrated in FIG. 6, whereas when providing profile information to a user who is not a customer, such buttons may not be displayed. While the profile information provided to a customer has been described with reference to FIGS. 5 and 6 for the sake of convenience, the remaining description, excluding the content creation, modification, and deletion functions, should be understood as applicable to profile information provided to a user.

[0069] According to one embodiment, the electronic device 110 may receive request information for details about specific content among one or more pieces of content and provide detailed information corresponding to the specific content to the entity that transmitted the request information for details. In this regard, the customer device 120 or user device 130 to which the detailed information is provided from the electronic device 110 may display the detailed information in a specific area set therein (the area may be set according to, but is not limited to, reference information). According to one example, the device to which the detailed information is provided may display the detailed information in a first area and display the remaining content, excluding the specific content, among the one or more pieces of content in a second area. Here, the first area and the second area may be understood to be included in an area allocated for displaying one or more pieces of content. Furthermore, the first area may be displayed differentiated from the second area, for example, by being exposed before the second area or above the second area, thereby allowing the detailed information for which the customer or user has requested details to be displayed preferentially on the screen.

[0070] On the other hand, according to one example, it is possible to change the display format, etc., only for detailed information (for example, the content is generally displayed in a grid view type, but only when providing detailed information, it can be displayed in a list view type).

[0071] 6, an example of displaying content according to a list view type is shown 600. Also, referring to FIG. 6, an example of providing detailed information is shown. More specifically, when an input is received for content included in profile information, a screen may be switched to one including detailed information corresponding to the content 610→620, and the detailed information may be preferentially displayed on the screen 621.

[0072] According to one embodiment, some of the customer's content may be suspended 612, and the reasons for suspension may include a variety of reasons, such as dissatisfaction with the store, customer error, or the use of inappropriate language. In this regard, a post may not be suspended simply because a customer has left a negative review on the store, but may be suspended only if the dissatisfaction raised by the store is deemed to have a reasonable reason. However, the scope of the present disclosure is not limited to the exemplary reasons for suspension described in this embodiment. Meanwhile, in the case of suspended content, even if it is displayed on the screen of the customer's device 120, only a delete button may be displayed, not an edit button 622. This may be to prevent possible confusion and inconvenience in the provision of services, such as when a customer raises a dissatisfaction after selectively removing only the reason for suspension through subsequent content revision, but the scope of the present disclosure is not limited thereto.

[0073] Returning to FIG. 2 , the electronic device 110 may provide an entry point for entering a store page corresponding to at least some of the one or more pieces of content included in the profile information. Further referring to FIG. 7 , an image including reviews arranged according to a list view type corresponds to an entry point for entering a store page 710, and when an input is made for the corresponding image, the store page may be displayed on the screen 720. However, the entry point is not necessarily limited to entering a store page, and may be set in various ways, such as by redirecting to specific location information corresponding to the content or by redirecting to other content information that is highly related.

[0074] FIG. 8 is a diagram illustrating an example of favorite-type content included in profile information according to an embodiment.

[0075] 8, a favorite-type content including profile information is shown 800. In this regard, "favorite" is not limited to information that simply classifies services that a customer intends to use frequently, but may be understood as a broad concept that includes various types of information, such as information that classifies services that a customer intends to recommend to others, or information that classifies services that a customer intends to use in the future.

[0076] According to one example, the profile information may include individual content information along with information 801 about the number of favorite-type content items included in the profile information. According to one example, favorite-type content may include information 802 about the number of times a customer has used the corresponding service. According to another example, favorite-type content may include information 803 and 804 about whether the corresponding service is available, and in some cases, may further include information about the reason for this (803: "Orders not available at current location", 804: "Open today at 11:30 AM"). In addition, in other embodiments, favorite-type content may include content generated by customers, and the scope of the present disclosure is not limited to the examples mentioned.

[0077] FIG. 9 is a diagram illustrating a method for providing profile information according to an embodiment.

[0078] 9 , an electronic device 110 according to an embodiment may check 910 information including a customer activity breakdown related to a service and acquire criteria information related to the activity breakdown 920. The criteria information acquired by the electronic device 110 may include at least one of a first criterion for determining whether to display each of a plurality of activity data included in the activity breakdown, a second criterion for determining a display order for the plurality of activity data included in the activity breakdown, and a third criterion for determining a display format for the plurality of activity data included in the activity breakdown.

[0079] Based on the criteria information, the electronic device 110 acquires customer profile information including one or more pieces of content corresponding to at least a portion of the activity summary 930. In this regard, the customer profile information acquired by the electronic device 110 reflects the content of the criteria information acquired in step 920, but the content included in the profile information is not necessarily acquired in accordance with the criteria information.

[0080] The electronic device 110 provides 940 the acquired profile information. The profile information may be provided to a customer device 120 or a user device 130.

[0081] FIG. 10 is an exemplary diagram of a configuration of an electronic device for providing profile information according to one embodiment.

[0082] 10, the electronic device 110 includes a transceiver 1010, a processor 1020, and a memory 1030. The electronic device 110 can be connected to and exchange data with a user device 130 and other external devices through the transceiver 1010.

[0083] The processor 1020 may include at least one device described above in Figures 1 to 9 or may perform at least one method described above in Figures 1 to 9. The memory 1030 may store information for performing at least one method described above in Figures 1 to 9. The memory 1030 may be a volatile memory or a non-volatile memory.

[0084] The processor 1020 can execute programs and control the electronic device 110 to provide information. Code of the programs executed by the processor 1020 can be stored in the memory 1030.

[0085] Additionally, in one embodiment, the electronic device 110 may further include an interface that can provide information to a user.

[0086] Meanwhile, the present specification and drawings disclose preferred embodiments of the present invention, and although specific terms are used, these terms are used in general terms to simply explain the technical content of the present invention and to aid in understanding the invention, and are not intended to limit the scope of the present invention. It will be obvious to those skilled in the art to which the present invention pertains that, in addition to the embodiments disclosed herein, other modifications based on the technical concept of the present invention can be implemented.

[0087] The device or terminal according to the above-described embodiments may include a processor, a memory for storing and executing program data, permanent storage such as a disk drive, a communication port for communicating with external devices, and user interface devices such as a touch panel, keys, buttons, etc. Methods embodied as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable code or program instructions executable on the processor. Examples of computer-readable recording media include magnetic recording media (e.g., read-only memory (ROM), random-access memory (RAM), floppy disks, hard disks, etc.) and optically readable media (e.g., CD-ROMs, DVDs, etc.). The computer-readable recording media may be distributed across computer systems connected to a network, allowing the computer-readable code to be stored and executed in a distributed manner. The medium is computer-readable, can be stored in memory, and can be executed by a processor.

[0088] The present embodiments may be illustrated as functional blocks and various processing steps. These functional blocks may be embodied in any number of hardware and / or software components that perform specific functions. For example, the embodiments may employ integrated circuitry, such as memory, processing, logic, look-up tables, and the like, that can perform various functions under the control of one or more microprocessors or other control devices. Just as components may be implemented in software programming or software elements, the present embodiments include various algorithms embodied in a combination of data structures, processes, routines, or other programming components, and may be embodied in programming or scripting languages ​​such as C, C++, Java, Assembler, Python, and the like. Functional aspects may be embodied in algorithms executed on one or more processors. The present embodiments may also employ conventional techniques for electronic configuration, signal processing, and / or data processing. Terms such as "mechanism," "element," "means," and "component" may be used broadly and are not limited to mechanical or physical components. These terms may include the meaning of a series of software routines in cooperation with a processor or the like.

[0089] The above-described embodiments are by way of example only, and other embodiments may be embodied within the scope of the following claims.

Claims

1. 1. A method of providing information in an electronic device, comprising: verifying information including a breakdown of customer activity regarding the service; acquiring criteria information related to the activity summary; acquiring profile information of the customer based on the criteria information, the profile information including one or more contents corresponding to at least a portion of the activity details; providing said profile information.

2. The reference information is a first criterion for determining whether to display each of a plurality of activity data included in the activity breakdown; and a second criterion for determining a display order for the plurality of activity data included in the activity breakdown.

3. The reference information is The information providing method according to claim 1 , further comprising a third criterion for determining a display format for the plurality of activity data included in the activity breakdown.

4. The display format is: A list view type that displays data in one direction on the screen, 4. The information providing method according to claim 3, further comprising at least one of a grid view type in which data to be displayed is arranged on the screen in a grid format.

5. The third criterion is:

4. The information providing method according to claim 3, wherein the activity data includes information for determining one or more elements to be displayed on the screen from among a plurality of elements included in the activity data.

6. The step of providing the profile information comprises: receiving query request information regarding the customer profile; and providing the profile information to the user corresponding to the inquiry request information.

7. receiving detailed inquiry request information regarding specific content among the one or more contents; and providing detailed information corresponding to the specific content to the user corresponding to the detailed inquiry request information.

8. The step of providing the detailed information includes: displaying the detailed information in a first area; and displaying the remaining content from the one or more content items in a second area, excluding the specific content item; the first area and the second area are included in an area allocated for displaying the one or more contents; The information providing method according to claim 7 , wherein the first region is exposed before the second region or the first region is exposed above the second region.

9. The step of providing the profile information comprises: The method of claim 1, further comprising providing an entry point for entering a store page corresponding to the one or more contents.

10. obtaining positive responses to the customer profile from users to whom the profile information was provided; 10. The method of claim 1, further comprising: updating the profile information to include information reflecting the receipt of the positive response.

11. The step of acquiring the reference information includes: acquiring trend information regarding the customer's activity based on the activity details; and obtaining the reference information based on the trend information.

12. The trend information is Information about stores that the customer has used more than a set threshold; and and information about a store where the numerical value of the customer's reaction exceeds a set standard.

13. 12. The method of claim 11, wherein at least some of the criteria for obtaining the trend information are set by the customer.

14. The step of acquiring the profile information includes: receiving customer-generated content from the customer device; and capturing the profile information to include content generated by the customer.

15. The one or more pieces of content include:

2. The information providing method of claim 1, wherein the information includes at least one of a review created by the customer regarding the service, an order history of the customer regarding the service, and a favorites history of the customer regarding the service.

16. The step of acquiring the reference information includes: The method of claim 1 , further comprising receiving one or more pieces of information regarding the alignment of the activity breakdown from the customer.

17. A non-transitory computer-readable recording medium having a program recorded thereon for causing a computer to execute the method of claim 1.

18. An electronic device for providing information, comprising: a transceiver, a memory for storing instructions, and a processor; the processor is coupled to the transceiver and the memory; Review information about your services, including your activity, acquiring baseline information related to the activity breakdown; acquiring profile information of the customer based on the criteria information, the profile information including one or more pieces of content corresponding to at least a portion of the activity summary; An electronic device that provides the profile information.

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