The invention relates to an operation and maintenance decision-making
system and method based on a large
language model and a
graph database, the
system comprises an intelligent operation and maintenance platform, a
large model layer and an operation and maintenance
database, the intelligent operation and maintenance platform is connected with the
large model layer and the operation and maintenance
database, and the intelligent operation and maintenance platform is used for receiving a user query demand and sending the user query demand to the
large model layer. After a task instruction is automatically generated, an operation and maintenance tool is called to execute
query analysis operation, and an operation and maintenance
processing result is correspondingly returned; the large model layer is used for providing various large model bases so as to correspondingly process task instructions output by the intelligent operation and maintenance platform; and the operation and maintenance
database is used for storing the operation and maintenance topological relation data, the operation and maintenance historical
event data and the operation and maintenance knowledge data so as to provide a
data source for the intelligent operation and maintenance platform. Compared with the prior art, the method has the advantages that the query result can be quickly and accurately obtained, the component fault influence can be determined, the historical operation and maintenance event can be queried and matched, and the operation and maintenance decision efficiency and accuracy are improved.