The invention discloses an intelligent question and answer method and
system for enterprise safety and
environmental protection management, and belongs to the technical field of intelligent question and answer. The method comprises the following steps: acquiring a security and
environmental protection problem asked by a user, analyzing the security and
environmental protection problem asked by the user by using a security and environmental protection semantic analysis model to obtain an analysis result, and judging whether the security and environmental protection problem asked by the
current user belongs to the field of security and environmental protection systems or not according to the analysis result; if the method belongs to the field of security and environmental protection systems,
rewriting a security and environmental protection problem proposed by a user by using a statement
rewriting model to obtain an instruction statement; searching a rule unit in a security and environmental protection
knowledge base based on the instruction statement to obtain a search result; and the recall summary model extracts content directly related to the user intention from the search result, and generates a safety and environmental protection answer. According to the method, the corresponding safety and environmental protection result can be generated in time according to the questions of the employees, the operation risk increase is reduced, and the safety and environmental
protection system awareness rate of the employees is improved.