Information processing apparatus, information processing method, and program

The information processing device confirms job seekers' intentions before their scheduled jobs and cancels plans if confirmation is not received, ensuring reliable job execution through substitute recruitment and evaluation adjustments.

JP2026005124APending Publication Date: 2026-01-15CAITECH INC
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Patent Information

Application Number
JP2024103373
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-06-26
Publication Date
2026-01-15

AI Technical Summary

Technical Problem

Conventional technologies fail to adequately prevent last-minute or unauthorized cancellations by job seekers scheduled to work on specified jobs, necessitating a solution to confirm their engagement intentions before the start of the job.

Method used

An information processing device and method that outputs engagement intention confirmation information to job seekers, cancels engagement plans if confirmation is not received within a predetermined time, and implements measures to recover from cancellations by recruiting substitutes or adjusting evaluations.

Benefits of technology

Prevents last-minute cancellations by confirming job seekers' intentions and allows for smooth recovery through substitute recruitment and evaluation adjustments, thereby improving job seeker reliability and job matching efficiency.

✦ Generated by Eureka AI based on patent content.

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Abstract

To suppress cancellation immediately before / without notice by a person scheduled to engage in a predetermined work.SOLUTION: An engagement intention confirming information outputting part 51 refers to the information stored in the engagement plan information DB71, and outputs engagement intention confirming information for confirming an engagement intention to a job applicant terminal 2 of a job applicant who plans to engage in a prescribed job at prescribed timing before the start of the prescribed job. The engagement schedule canceling unit 52 executes a process of canceling the engagement schedule of the predetermined job when the engagement intention confirmation completion information indicating that the confirmation of the engagement intention is completed within a predetermined period is not acquired from the job applicant terminal 2 of the job applicant.SELECTED DRAWING: Figure 4
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Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] Conventionally, there exists a technique for executing a procedure for starting a business when the business is actually started for which a contract has been concluded (for example, see Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 2024-013985 Summary of the Invention [Problem to be solved by the invention]

[0004] However, in recent years, there has been a demand for technology that can confirm the intention of job seekers scheduled to work on a specified job before the work begins in order to prevent last-minute / unauthorized cancellations by those scheduled to work on the specified job, but conventional technology, including the technology in Patent Document 1, is unable to adequately meet this demand.

[0005] The present invention has been made in consideration of such circumstances, and aims to provide a technology that confirms the intention of job seekers scheduled to work on a specified job before the start of the specified job in order to prevent last-minute / unauthorized cancellations by those scheduled to work on the specified job. [Means for solving the problem]

[0006] In order to achieve the above object, an information processing device according to one aspect of the present invention comprises: an engagement intention confirmation information output means for outputting engagement intention confirmation information to a job seeker who is scheduled to engage in a predetermined job at a predetermined timing before the start of the predetermined job, the information being used to confirm the job seeker's intention to engage; an engagement plan cancellation means for canceling the engagement plan for the predetermined job when engagement intention confirmation completion information indicating that the confirmation of the engagement intention will be completed is not received from the job seeker within a predetermined period of time; Equipped with.

[0007] An information processing method and a program according to one aspect of the present invention are a method and a program corresponding to an information processing device according to one aspect of the present invention. [Effects of the Invention]

[0008] According to the present invention, it is possible to confirm the intention of job seekers who are scheduled to work on a specified job before the start of the specified job in order to prevent last-minute / unauthorized cancellations by those scheduled to work on the specified job. [Brief explanation of the drawings]

[0009] [Figure 1] 1 is a diagram showing an overview of a service that can be realized by an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied; [Figure 2] 1 is a diagram illustrating an example of a configuration of an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied. [Figure 3] 3 is a block diagram showing an example of a hardware configuration of a server in the information processing system of FIG. 2. FIG. [Figure 4] 4 is a functional block diagram showing an example of a functional configuration of the server of FIG. 3 that constitutes the information processing system of FIG. 2. [Figure 5] FIG. 10 is a diagram showing an example of a previous day confirmation screen displayed on a job seeker terminal. [Figure 6] FIG. 10 is a diagram showing an example of a previous day confirmation screen displayed on a job seeker terminal. [Figure 7] FIG. 10 is a diagram showing an example of a job seeker's personal page screen displayed on the job seeker's terminal. [Figure 8] FIG. 10 is a diagram showing an example of a job seeker's personal page screen displayed on the job seeker's terminal. [Figure 9]FIG. 10 is a diagram showing an example of a job seeker's personal page screen displayed on the job seeker's terminal. DETAILED DESCRIPTION OF THE INVENTION

[0010] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0011] First, referring to Figure 1, we will explain an overview of a service (hereinafter referred to as "this service") that can be realized by an information processing system (see Figure 2 described later) to which a server according to one embodiment of the information processing device of the present invention is applied. FIG. 1 is a diagram showing an outline of the present service that can be realized by an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied.

[0012] This service is a service that verifies the intention of job seeker Q who is scheduled to work on a specified job before the start of the specified job in order to prevent last-minute / unauthorized cancellations by those scheduled to work on the specified job.

[0013] Specifically, for example, in the example of this service shown in FIG. 1, a server 1 managed by a service provider and a job seeker terminal 2 managed by a job seeker Q are used.

[0014] In the example of Figure 1, in step S1, if job seeker Q applies for a specific job listed in a job advertisement (for example, the job of "bathing assistance at a nursing home for the elderly") from job seeker terminal 2, server 1 accepts the application from job seeker Q. As a result, job seeker Q becomes a person who is scheduled to work in the specified job.

[0015] In step S2, the server 1 outputs engagement intention confirmation information to the job seeker terminal 2 of the job seeker Q who is scheduled to engage in a specified job at a specified timing (e.g., the day before) before the start of the specified job, for the purpose of confirming the intention to engage.

[0016] If the server 1 does not receive from the job seeker terminal 2 of the job seeker Q, within a predetermined period (for example, within 8 hours from the output of the engagement intention confirmation information), the server 1 determines in step S3 that there is no response, and cancels the planned engagement of the specified job in step S4. Here, "cancelling a scheduled work assignment" is a broad concept that includes both the concept of forcibly canceling if there is no confirmation the day before, and the concept of being able to cancel if there is no confirmation the day before. As an example of forcibly canceling an appointment when confirmation is not received the day before, the server 1 can automatically cancel the appointment. On the other hand, as an example of a case where a cancellation is possible when there is no confirmation the day before, for example, server 1 can inquire of the employer as to whether or not to cancel, and cancel the planned work only if the employer responds that they will cancel (if the response is that they will not cancel, the work will not be canceled).

[0017] This makes it possible to confirm the intention of job seeker Q who is scheduled to work on a specified job before the start of work on that job, and if the intention cannot be confirmed, to cancel the planned work and try to recover by recruiting other job seekers, etc.

[0018] Furthermore, in this service, although not shown in FIG. 1, the server 1 may lower the evaluation of job seeker Q whose intention to engage in work has not been confirmed. That is, the server 1 may lower the evaluation information for the job seeker Q who canceled his / her planned engagement in the predetermined job in step S4.

[0019] This makes it possible to encourage improvement by lowering the evaluation of job seeker Q who has neglected to confirm their intention to work at the prescribed timing. On the other hand, it is possible to relatively raise the evaluation of job seeker Q who has confirmed their intention to work, and make adjustments such as giving priority to matching job seeker Q with prescribed jobs thereafter.

[0020] Furthermore, in this service, although not shown in FIG. 1, the server 1 may be configured to issue a notification of a planned rating downgrade in response to a cancellation operation. That is, in response to receiving an expression of intent from job seeker Q to cancel a scheduled engagement for a specified job, server 1 may notify job seeker terminal 2 that the job seeker Q's evaluation information will be lowered (for example, points will be deducted) before the scheduled engagement is canceled.

[0021] This will prevent job seeker Q from canceling his / her employment plans due to the recognition of the risk of a downgrade.

[0022] Furthermore, in this service, although not shown in FIG. 1, the server 1 may be configured to prompt an early cancellation operation. In other words, when job seeker Q expresses his / her intention to cancel his / her planned engagement in a specified job, server 1 may also notify job seeker terminal 2 of information that the earlier the intention is expressed, the less the downgrade in job seeker Q's evaluation information will be.

[0023] This allows job seeker Q to cancel his / her planned work schedule at an earlier stage, thereby enabling recovery measures such as recruiting other job seekers Q to be implemented at an earlier stage.

[0024] Furthermore, in this service, although not shown in FIG. 1, the server 1 may execute a standby process, that is, prepare a waiting list for applications to be submitted and have applicants come to work when a cancellation occurs. That is, in response to the cancellation of a scheduled engagement in a specified job, the server 1 may notify the job seeker terminal 2 of a specific alternative job seeker Q (for example, a job seeker Q who is registered as a standby employee) that the job seeker Q is available to engage in the specified job.

[0025] This allows for a smooth recovery when a scheduled job is canceled by using a substitute job seeker who has been prepared in advance.

[0026] Furthermore, in this service, although not shown in FIG. 1, the server 1 may introduce the concept of a team system, and execute a process in which the server 1 itself finds a replacement to work in the event that job seeker Q suddenly cancels. That is, the server 1 may be configured to accept an introduction from the job seeker Q of another job seeker Q as a replacement in response to the cancellation of the planned engagement in a predetermined job.

[0027] This allows for a smooth recovery by having a substitute job seeker Q introduced by the job seeker Q in response to the cancellation of the scheduled work.

[0028] Furthermore, in this service, although not shown in FIG. 1, the server 1 may execute a process for reducing the penalty by introducing an alternative job seeker Q. That is, the server 1 may reduce the reduction in the evaluation information of the job seeker Q who introduced the alternative job seeker Q in response to the alternative job seeker Q engaging in a predetermined job.

[0029] This can encourage referrals of alternative job seekers.

[0030] Furthermore, in this service, although not shown in FIG. 1, the server 1 may execute a process for reflecting the evaluation of the alternative job seeker Q. That is, the server 1 may reflect, in the evaluation information of the job seeker Q, evaluation information on a predetermined job of another job seeker Q who has been introduced as a replacement by the job seeker Q.

[0031] This means that, for example, if a replacement job seeker Q causes trouble at a workplace or the like, the credit score of the introducer (job seeker Q) can also be lowered, thereby encouraging an improvement in the quality of the replacement job seeker Q that is introduced.

[0032] Furthermore, in this service, although not shown in FIG. 1, the server 1 may execute a process for reflecting the cancellation rate in the rank or evaluation system. That is, the server 1 may generate evaluation information for the job seeker Q based on the cancellation record of the job seeker Q's planned engagement in a predetermined job. Here, when generating the evaluation information, the server 1 may not only impose a penalty of point deduction but also may increase points. For example, an example of increasing points is to give a bonus for consecutive work without cancellations (including incentives for not canceling, such as giving XX points for three consecutive work days, or XX points for five consecutive work days).

[0033] This allows us to incorporate cancellation rates into rankings and evaluations. In other words, by appropriately evaluating the worker job seeker Q, we can give more incentives to more diligent workers.

[0034] Furthermore, in this service, although not shown in FIG. 1, the server 1 may execute a process related to rankings, for example, a process of displaying a ranking of "work completion rate" on the personal page. That is, the server 1 may output to the job seeker terminal 2, engagement plan cancellation rate ranking information relating to the cancellation rate of engagement plans for a predetermined job for the job seeker Q.

[0035] This allows job seeker Q to recognize the ranking information and enjoy working continuously.

[0036] Furthermore, in this service, although not shown in FIG. 1, the server 1 may execute processing for restricting applications. That is, the server 1 may limit the recruitment advertisement information to which a job seeker who has a cancellation rate of planned engagements for a predetermined job that is equal to or greater than a predetermined rate can apply. For example, server 1 can perform processes such as allowing job seeker Q, a worker with a high cancellation rate (or a low credit score), to apply only for the most recent jobs, or adjusting whether or not to allow applications depending on the type of job (in the case of home care, the weighting of cancellations is different).

[0037] This makes it possible to take appropriate measures, such as assigning a worker (job seeker Q) with a high cancellation rate to an appointment that is too far in the future is risky, but since immediate jobs need to be filled quickly, allowing them to apply even if they are willing to take the risk.

[0038] In addition, in this service, although not shown in FIG. 1, the server 1 may execute processing related to refusal of acceptance by a business establishment. That is, the server 1 may execute a process to reject the application of job seeker Q who has a cancellation rate of a predetermined work schedule that is equal to or higher than a predetermined rate, at the discretion of the employer who has placed the job advertisement information.

[0039] This allows the employer to make an exception and cancel job seeker Q, who is a worker with a high cancellation rate, and therefore makes it possible to assign job seeker Q, who has a low cancellation rate, to jobs that are difficult to recover from cancellation, such as critical work.

[0040] Furthermore, in this service, although not shown in FIG. 1, the server 1 may execute a process for notifying the possibility of refusal of acceptance. That is, the server 1 may output to the job seeker terminal 2, together with the recruitment advertisement information, a message to the effect that applications for a given job may be rejected.

[0041] This makes it possible, for example, to prevent job seeker Q, who is a worker at the very edge of his / her skill level, from canceling his / her application by informing the employer in advance that there is a possibility that his / her application may be canceled.

[0042] Next, with reference to FIG. 2, a description will be given of the configuration of an information processing system that realizes the provision of the above-described service, that is, an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied. FIG. 2 is a diagram showing an example of the configuration of an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied.

[0043] The information processing system shown in FIG. 2 is configured to include a server 1 and job seeker terminals 2-1 to 2-n. The server 1 and the job seeker terminals 2-1 to 2-n are connected to each other via a network such as the Internet.

[0044] The server 1 is an information processing device managed by the service provider of the present service shown in Fig. 1. The server 1 executes various processes for realizing the present service while appropriately communicating with each of the job seeker terminals 2-1 to 2-n. Each of the job seeker terminals 2-1 to 2-n is an information processing device operated by each of n (n is an integer value of 1 or greater) job seekers Q (FIG. 1), and is comprised of a smartphone, tablet, personal computer, etc. Hereinafter, when there is no need to distinguish between the job seeker terminals 2-1 to 2-n individually, they will be collectively referred to as the "job seeker terminal 2."

[0045] FIG. 3 is a block diagram showing an example of a hardware configuration of a server in the information processing system shown in FIG.

[0046] The server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an input unit 16, an output unit 17, a memory unit 18, a communication unit 19, and a drive 20.

[0047] The CPU 11 executes various processes according to a program recorded in the ROM 12 or a program loaded from the storage unit 18 into the RAM 13 . The RAM 13 also stores data and the like necessary for the CPU 11 to execute various processes.

[0048] The CPU 11, ROM 12, and RAM 13 are connected to one another via a bus 14. An input / output interface 15 is also connected to this bus 14. An input unit 16, an output unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input / output interface 15.

[0049] The input unit 16 is configured with, for example, a keyboard and is used to input various information. The output unit 17 is configured with a display such as a liquid crystal display, a speaker, etc., and outputs various information as images and sounds. The storage unit 18 is configured with a DRAM (Dynamic Random Access Memory) or the like, and stores various data. The communication unit 19 communicates with other devices (for example, the job seeker terminals 2-1 to 2-n in FIG. 2) via a network N including the Internet.

[0050] Removable media 30, such as a magnetic disk, optical disk, magneto-optical disk, or semiconductor memory, is appropriately attached to the drive 20. A program read from the removable media 30 by the drive 20 is installed in the storage unit 18 as needed. Furthermore, the removable medium 30 can also store various data stored in the storage unit 18 in the same manner as the storage unit 18.

[0051] Although not shown, the job seeker terminals 2-1 to 2-n in Fig. 2 can also have a configuration basically similar to the hardware configuration shown in Fig. 3. Therefore, a description of the hardware configuration of the job seeker terminals 2-1 to 2-n will be omitted.

[0052] The various hardware and software components constituting the information processing system of FIG. 2, including the server 1 of FIG. 3, work together to execute various processes for providing the present service of FIG.

[0053] FIG. 4 is a functional block diagram showing an example of the functional configuration of the server of FIG. 3 in the information processing system of FIG.

[0054] As shown in FIG. 4, the CPU 11 of the server 1 functions as an engagement intention confirmation information output unit 51, an engagement plan cancellation unit 52, a substitute job seeker arrangement unit 53, a substitute job seeker information reception unit 54, a job seeker evaluation unit 55, an introduced job seeker evaluation linkage unit 56, an engagement plan cancellation rate ranking information output unit 57, an application restriction unit 58, an application rejection unit 59, and an application rejection possibility information output unit 60. In addition, one area of ​​the memory unit 18 of the server 1 is provided with an engagement plan information DB71, an engagement intention confirmation completion information DB72, an alternative job seeker information DB73, a job seeker evaluation information DB74, an engagement plan cancellation ranking information DB75, an application restriction information DB76, and an application rejection information DB77.

[0055] The work schedule information DB 71 stores information indicating that job seeker Q is scheduled to work in a predetermined job, and information relating to the predetermined job (for example, start time, etc.). The engagement intention confirmation information output unit 51 refers to the information stored in the engagement plan information DB 71 and outputs engagement intention confirmation information to the job seeker terminal 2 of the job seeker who is scheduled to engage in a specified job at a specified timing before the start of the specified job, with the aim of confirming the intention to engage. When the CPU 11 acquires engagement intention confirmation completion information indicating that the confirmation of the engagement intention will be completed within a predetermined period, the CPU 11 stores the engagement intention confirmation completion information in the engagement intention confirmation completion information DB 72 . On the other hand, if the work plan cancellation unit 52 does not receive from the job seeker's job seeker terminal 2 information indicating that the confirmation of the work intention will be completed within the specified period, it executes a process to cancel the work plan for the specified job.

[0056] The work schedule cancellation unit 52 further lowers the evaluation information for a job seeker who has canceled his or her work schedule for a predetermined job.

[0057] In response to receiving a job seeker's expression of intention to cancel his / her work schedule for a specified job, the work schedule cancellation unit 52 notifies the job seeker terminal 2 that the evaluation information for the job seeker will be downgraded before the work schedule is canceled.

[0058] When a job seeker expresses an intention to cancel a scheduled engagement in a specified job, the engagement intention confirmation information output unit 51 also notifies the job seeker terminal 2 of information that the earlier the intention is expressed, the less the downgrade in the job seeker's evaluation information will be.

[0059] In response to the cancellation of a scheduled engagement in a predetermined job, the substitute job seeker arrangement unit 53 notifies the job seeker terminal 2 of another substitute job seeker that he or she is available to engage in the predetermined job. Information on the alternative job seeker is stored in the alternative job seeker information DB 73.

[0060] In response to the cancellation of a scheduled engagement in a predetermined job, the substitute job seeker information receiving unit 54 receives an introduction of another job seeker as a substitute from the job seeker's job seeker terminal 2, and stores information on the other job seeker introduced as a substitute in the substitute job seeker information DB 73.

[0061] The job applicant evaluation information DB 74 stores evaluation information for each job applicant. The job seeker evaluation unit 55 accesses the job seeker evaluation information DB 74 and generates evaluation information for the job seeker based on the record of cancellation of the job seeker's scheduled engagement in a predetermined job. In other words, the job seeker evaluation unit 55 accesses the job seeker evaluation information DB 74 and lowers the job seeker's evaluation information in response to the cancellation of the scheduled engagement in a predetermined job. However, in response to a replacement job seeker being engaged in a specified job, the job seeker evaluation unit 55 accesses the job seeker evaluation information DB 74 and reduces the reduction in the evaluation information of the job seeker who introduced the replacement job seeker.

[0062] The introduced job seeker evaluation linking unit 56 accesses the job seeker evaluation information DB 74 and reflects evaluation information about the work of another job seeker who has been introduced as a replacement by the job seeker in the job seeker's evaluation information.

[0063] The engagement plan cancellation rate ranking information output unit 57 generates engagement plan cancellation rate ranking information relating to the cancellation rate of engagement plans for specified jobs for job seekers, stores the information in the engagement plan cancellation rate ranking information DB 75, and outputs the engagement plan cancellation rate ranking information to the substitute terminal 2.

[0064] The application restriction unit 58 restricts the recruitment advertisement information to which a job seeker who has a predetermined cancellation rate of planned engagements for a predetermined job is eligible to apply. Here, information for each job seeker, such as whether the cancellation rate for planned work for a specific job is above a certain level, and information for each job advertisement, such as what cancellation rate is required to make an application eligible, is stored in the application restriction information DB76 as application restriction information.

[0065] The application rejection unit 59 rejects applications from job seekers who have a predetermined or higher cancellation rate for planned engagement in a predetermined job, at the discretion of the employer that placed the job advertisement information. Here, information on each job seeker as to whether the cancellation rate of planned work for a specific job is above a certain level, and information indicating each employer's criteria for rejecting an application, such as what cancellation rate is required, are stored in the application rejection information DB77 as application rejection information.

[0066] The application rejection possibility information output unit 60 outputs to the job seeker terminal 2 information to the effect that, for a given job, there is a possibility that the application may be rejected, along with the recruitment advertisement information.

[0067] 5 and 6 show examples of the previous day confirmation screen displayed on the job seeker's terminal. When job seeker Q intends to engage in the predetermined work he or she is scheduled to engage in as planned, he or she presses the buttons on the screens G1 to G3 (FIG. 5) and screen G4 (FIG. 6) displayed on the job seeker terminal 2. As a result, the job seeker terminal 2 transmits to the server 1 engagement intention confirmation completion information indicating this. That is, the information displayed on screens G1 to G4 is an example of engagement intention confirmation information. If job seeker Q wishes to cancel a specific job that he or she is scheduled to work on, he or she presses a button on screen G5 (FIG. 7) displayed on the job seeker terminal 2. As a result, the job seeker terminal 2 transmits cancellation request information indicating the cancellation to the server 1. If neither the engagement intention confirmation completion information nor the cancellation request information is sent to the server 1 after a specified period of time has elapsed, the engagement schedule cancellation unit 52 (Figure 4) of the server 1 will execute a process to cancel the engagement schedule for the specified job. The control unit 53 can also output to the job seeker terminal 3 the salary information of the job seeker Q to whom the badge granting unit 56 has granted a predetermined badge.

[0068] 7 to 9 show examples of screens of the job seeker's personal page displayed on the job seeker's terminal. When any of the job seeker's personal page screens shown in FIGS. 7 to 9 is displayed on the job seeker terminal 2, the job seeker Q can visually check his or her own evaluation information and the like.

[0069] Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the scope of achieving the object of the present invention are considered to be included in the present invention.

[0070] For example, the system configuration shown in FIG. 2 and the hardware configuration of the server 1 shown in FIG. 3 are merely examples for achieving the object of the present invention, and are not particularly limited.

[0071] Furthermore, the functional block diagram shown in Fig. 4 is merely an example and is not particularly limited. That is, it is sufficient if the information processing system in Fig. 2 is provided with functions that can execute the various processes described above as a whole, and the functional blocks and databases used to realize these functions are not particularly limited to the example in Fig. 4.

[0072] Furthermore, the locations of the functional blocks and databases are not limited to those shown in FIG. 4 and may be arbitrary. For example, at least some of the functional blocks and databases arranged on the server 1 side may be provided on the job seeker terminals 2-1 to 2-n side or on other information processing devices (not shown).

[0073] The above-described series of processes can be executed by hardware or software. Furthermore, one functional block may be configured as a single piece of hardware, a single piece of software, or a combination thereof.

[0074] When a series of processes is executed by software, the programs that make up the software are installed into a computer or the like from a network or a recording medium. The computer may be a computer built on dedicated hardware. The computer may also be a computer capable of executing various functions by installing various programs, such as a server, a general-purpose smartphone, or a personal computer.

[0075] The recording medium containing such a program may be composed not only of a removable medium (not shown) that is distributed separately from the device main body in order to provide the program to the user, but also of a recording medium that is provided to the user in a state that is pre-installed in the device main body.

[0076] In this specification, the steps describing the program to be recorded on the recording medium include not only processes that are performed in chronological order, but also processes that are not necessarily performed in chronological order but are performed in parallel or individually.

[0077] To sum up, the information processing device to which the present invention is applied is sufficient as long as it has the following configuration, and can take on a variety of different embodiments. That is, an information processing device to which the present invention is applied (for example, the server 1 in FIGS. 1 to 4) an engagement intention confirmation information output means (for example, engagement intention confirmation information output unit 51 in FIG. 4) that outputs engagement intention confirmation information (for example, step S2 in FIG. 1) to a job seeker (for example, job seeker Q in FIG. 1) who is scheduled to engage in a predetermined job (for example, a job of "bathing assistance at a nursing home for the elderly") at a predetermined timing (for example, the day before) before the start of the predetermined job, in order to confirm the job seeker's intention to engage; an engagement plan cancellation means (e.g., engagement plan cancellation unit 52 in FIG. 4) that cancels the engagement plan for the predetermined job (e.g., step S4 in FIG. 1) when engagement intention confirmation completion information indicating that the confirmation of the engagement intention will be completed is not received from the job seeker within a predetermined period (e.g., within 8 hours from the output of the engagement intention confirmation information) (e.g., in the case of step S3 in FIG. 1); It is enough to have this.

[0078] This makes it possible to confirm the intention of job seeker Q who is scheduled to work on a specified job before the start of work on that job, and if the intention cannot be confirmed, to cancel the planned work and try to recover by recruiting other job seekers, etc.

[0079] The work schedule cancellation means further lowers evaluation information about the job seeker who canceled the work schedule for the predetermined job. It is possible.

[0080] This makes it possible to encourage improvement by lowering the evaluation of job seeker Q who has neglected to confirm their intention to work at the prescribed timing. On the other hand, it is possible to relatively raise the evaluation of job seeker Q who has confirmed their intention to work, and make adjustments such as giving priority to matching job seeker Q with prescribed jobs thereafter.

[0081] The engagement plan cancellation means further notifies the job seeker that evaluation information about the job seeker will be downgraded before canceling the engagement plan, in response to receiving the job seeker's expression of intention to cancel the engagement plan for the predetermined job. It is possible.

[0082] This will prevent job seeker Q from canceling his / her employment plans due to the recognition of the risk of a downgrade. The engagement intention confirmation information output means further notifies the job seeker, when the job seeker expresses an intention to cancel the engagement plan for the predetermined job, of information that the earlier the intention is expressed, the less the downgrade of the job seeker's evaluation information will be. It is possible.

[0083] This allows job seeker Q to cancel his / her planned work schedule at an earlier stage, thereby enabling recovery measures such as recruiting other job seekers Q to be implemented at an earlier stage.

[0084] a substitute job seeker arrangement unit (e.g., substitute job seeker arrangement unit 53 in FIG. 4) that notifies another substitute job seeker that the job seeker is available to work on the predetermined job in response to the cancellation of the work schedule for the predetermined job; The sensor may further include:

[0085] This allows for a smooth recovery when a scheduled job is canceled by using a substitute job seeker who has been prepared in advance.

[0086] an alternative job seeker information receiving means (for example, the alternative job seeker information receiving means of FIG. 4) that receives an introduction of another job seeker as an alternative from the job seeker in response to the cancellation of the engagement plan for the predetermined job; The sensor may further include:

[0087] This allows for a smooth recovery by having a substitute job seeker Q introduced by the job seeker Q in response to the cancellation of the scheduled work.

[0088] a job seeker evaluation means (e.g., the job seeker evaluation unit 55 in FIG. 4) for reducing a reduction in the evaluation information of the job seeker who introduced the substitute job seeker in response to the substitute job seeker engaging in the predetermined job; The sensor may further include:

[0089] This can encourage referrals of alternative job seekers.

[0090] an introduced job seeker evaluation linking means (for example, the introduced job seeker evaluation linking unit 56 in FIG. 4 ) for reflecting evaluation information about the work of the other job seeker who has been introduced as the replacement from the job seeker in the evaluation information of the job seeker; The sensor may further include:

[0091] This means that, for example, if a replacement job seeker Q causes trouble at a workplace or the like, the credit score of the introducer (job seeker Q) can also be lowered, thereby encouraging an improvement in the quality of the replacement job seeker Q that is introduced.

[0092] the job seeker evaluation means generates the evaluation information of the job seeker based on a cancellation record of the job seeker's planned engagement in the predetermined job; It is possible.

[0093] This allows us to incorporate cancellation rates into rankings and evaluations. In other words, by appropriately evaluating the worker job seeker Q, we can give more incentives to more diligent workers.

[0094] an engagement plan cancellation rate ranking information output means (for example, the engagement plan cancellation rate ranking information output unit 57 in FIG. 4 ) that generates and outputs engagement plan cancellation rate ranking information relating to the cancellation rates of the engagement plans of the predetermined jobs to the job seekers; The sensor may further include:

[0095] This allows job seeker Q to recognize the ranking information and enjoy working continuously.

[0096] application restriction means (e.g., application restriction unit 58 in FIG. 4) for restricting job advertisement information to which the job seeker who has a cancellation rate of the engagement plan for the predetermined job equal to or higher than a predetermined rate can apply; The sensor may further include:

[0097] This makes it possible to take appropriate measures, such as assigning a worker (job seeker Q) with a high cancellation rate to an appointment that is too far in the future is risky, but since immediate jobs need to be filled quickly, allowing them to apply even if they are willing to take the risk.

[0098] application rejection means (for example, the application rejection unit 59 in FIG. 4 ) for rejecting applications from job seekers whose cancellation rate of the planned engagement for the predetermined job is equal to or greater than a predetermined rate, at the discretion of the employer who has issued the job advertisement information; The sensor may further include:

[0099] This allows the employer to make an exception and cancel job seeker Q, who is a worker with a high cancellation rate, and therefore makes it possible to assign job seeker Q, who has a low cancellation rate, to jobs that are difficult to recover from cancellation, such as critical work.

[0100] an application rejection possibility information output means (e.g., an application rejection possibility information output unit 60) for outputting information to the effect that the application for the predetermined job may be rejected in accordance with the job advertisement information; The sensor may further include:

[0101] This makes it possible, for example, to prevent job seeker Q, who is a worker at the very edge of his / her skill level, from canceling his / her application by informing the employer in advance that there is a possibility that his / her application may be canceled. [Explanation of symbols]

[0102] 1...server, 2, 2-1, 2-n...job seeker terminal, 11...CPU, 12...ROM, 13...RAM, 14...bus, 15...input / output interface, 16...input section, 17...output section, 18...storage section, 19...communication section, 20...drive, 30...removable media, 51...work intention confirmation information output section, 52...work plan cancellation section, 53...substitute job seeker arrangement section, 54...substitute job seeker information reception section , 55···Job applicant evaluation unit, 56···Introduced job applicant evaluation linkage unit, 57···Work plan cancellation rate ranking information output unit, 58···Application restriction unit, 59···Application rejection unit, 60···Application rejection possibility information output unit, 71···Work plan information DB, 72···Work intention confirmation completion information, 73···Alternative job applicant information DB, 74···Job applicant evaluation information DB, 75···Work plan cancellation ranking information DB, 76···Application restriction information DB, 77···Application rejection information DB

Claims

1. an engagement intention confirmation information output means for outputting engagement intention confirmation information to a job seeker who is scheduled to engage in a predetermined job at a predetermined timing before the start of the predetermined job, the information being used to confirm the job seeker's intention to engage; an engagement plan cancellation means for canceling the engagement plan for the predetermined job when engagement intention confirmation completion information indicating that the confirmation of the engagement intention will be completed is not received from the job seeker within a predetermined period of time; An information processing device comprising:

2. The engagement plan cancellation means further lowers evaluation information about the job seeker who canceled the engagement plan for the predetermined job. The information processing device according to claim 1 .

3. The engagement plan cancellation means further notifies the job seeker that evaluation information about the job seeker will be downgraded before canceling the engagement plan, in response to receiving the job seeker's expression of intention to cancel the engagement plan for the predetermined job. The information processing device according to claim 2 .

4. The engagement intention confirmation information output means further notifies the job seeker, when the job seeker expresses an intention to cancel the engagement plan for the predetermined job, of information that the earlier the job seeker expresses the intention, the less the downgrade in the job seeker's evaluation information will be. The information processing device according to claim 1 .

5. a substitute job seeker arrangement means for notifying another substitute job seeker that he or she is available to work on the predetermined job in response to the cancellation of the employment plan for the predetermined job; The information processing device according to claim 1 , further comprising:

6. an alternative job seeker information receiving means for receiving an introduction of another job seeker as an alternative from the job seeker in response to the cancellation of the engagement plan for the predetermined job; The information processing device according to claim 1 , further comprising:

7. a job seeker evaluation means for reducing a reduction in evaluation information of the job seeker who introduced the substitute job seeker in response to the substitute job seeker engaging in the predetermined job; The information processing device according to claim 6 , further comprising:

8. introduced job seeker evaluation linking means for reflecting evaluation information about the work of the other job seeker who has been introduced by the job seeker as the replacement in the evaluation information of the job seeker; The information processing device according to claim 7 , further comprising:

9. the job seeker evaluation means generates the evaluation information of the job seeker based on a cancellation record of the job seeker's planned engagement in the predetermined job; The information processing device according to claim 7 .

10. an engagement plan cancellation rate ranking information output means for generating and outputting engagement plan cancellation rate ranking information relating to the engagement plan cancellation rate of the predetermined job to the job seeker; The information processing device according to claim 1 , further comprising:

11. application restriction means for restricting job advertisement information to which the job seeker who has a cancellation rate of the planned engagement for the predetermined job equal to or greater than a predetermined rate can apply; The information processing device according to claim 1 , further comprising:

12. application rejection means for rejecting applications from job seekers whose cancellation rate of planned engagement for the predetermined job is equal to or greater than a predetermined rate, at the discretion of the employer who has placed the job advertisement information; The information processing device according to claim 1 , further comprising:

13. an application rejection possibility information output means for outputting information to the effect that the application for the predetermined job may be rejected in conjunction with the job advertisement information; The information processing device according to claim 12 , further comprising:

14. An information processing method executed by an information processing device, an engagement intention confirmation information output step of outputting engagement intention confirmation information to a job seeker who is scheduled to engage in a predetermined job at a predetermined timing before the start of the predetermined job, the engagement intention confirmation information being intended to confirm the employment intention; an engagement plan cancellation step of canceling the engagement plan for the predetermined job when engagement intention confirmation completion information indicating that the confirmation of the engagement intention will be completed is not obtained from the job seeker within a predetermined period of time; An information processing method including:

15. On the computer, an engagement intention confirmation information output step of outputting engagement intention confirmation information to a job seeker who is scheduled to engage in a predetermined job at a predetermined timing before the start of the predetermined job, the engagement intention confirmation information being intended to confirm the employment intention; an engagement plan cancellation step of canceling the engagement plan for the predetermined job when engagement intention confirmation completion information indicating that the confirmation of the engagement intention will be completed is not obtained from the job seeker within a predetermined period of time; A program that executes control processing including:

Citation Information

Patent Citations

  • Care service management system, care service management method, and care service management program

    JP2024013985A