Information processing system, program, and information processing method

Abstract

To provide an information processing system, a program, and an information processing method for creating content to be used by a user and allowing the user to use the content or managing information of the user in a more improved mode.SOLUTION: In an information processing system in which a server device, an administrator client device, and a user client device mutually transmit or receive various pieces of information via a network, a processor of the server device includes a display control unit and a content transition unit. The display control unit displays an operation screen that can be operated by a user in accordance with reproduction of one moving image included in the plurality of moving images. The plurality of moving images are linked to one content in advance, and can be continuously reproduced. The content transition unit transitions to another moving image among the plurality of moving images according to a result of an operation on the operation screen.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an information processing system, a program, and an information processing method. [Background technology]

[0002] According to one aspect of the prior art, a technology is disclosed in which an information processing device includes a memory unit that stores video information related to an indexed video, a question control unit that outputs a question to a viewing user, a reception unit that receives a predetermined input according to the question output by the question control unit, an identification unit that identifies an index according to the input received by the reception unit, and a playback control unit that plays back the video from a point corresponding to the index identified by the identification unit (Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 7311123 Summary of the Invention [Problem to be solved by the invention]

[0004] In recent years, there has been a demand for technology that can create content for users to use, allow users to use content, or manage user information in a more improved manner. [Means for solving the problem]

[0005] According to one aspect of the present invention, an information processing system is provided, comprising a display control unit and a content transition unit, wherein the display control unit displays an operation screen that can be operated by a user in response to playback of one video included in a plurality of videos, the plurality of videos being pre-linked to one content and configured to be playable continuously, and the content transition unit transitions to another video among the plurality of videos in response to the result of an operation on the operation screen.

[0006] According to the present disclosure, it is possible to create content for users to use, allow users to use content, or manage user information in a more improved manner. [Brief explanation of the drawings]

[0007] [Figure 1] 1 is a diagram illustrating an example of a system configuration of an information processing system 1. FIG. [Figure 2] 2 is a diagram illustrating an example of a hardware configuration of a server device 2. FIG. [Figure 3] FIG. 2 is a diagram illustrating an example of a hardware configuration of an administrator client device 3. [Figure 4] FIG. 2 is a diagram illustrating an example of a hardware configuration of a user client device 4. [Figure 5] 2 is an example of a block diagram showing functions realized by a processor 21 of the server device 2. FIG. [Figure 6] FIG. 2 is a diagram showing an example of an activity diagram according to the present embodiment from the start to the completion of content creation. [Figure 7] FIG. 2 is a diagram showing an example of an activity diagram according to the present embodiment when a user uses content. [Figure 8] FIG. 10 is a diagram showing an example of a creation screen 5. [Figure 9] FIG. 10 is a diagram showing another example of the creation screen 5. [Figure 10] FIG. 10 is a diagram showing another example of the creation screen 5. [Figure 11] FIG. 10 is a diagram showing another example of the creation screen 5. [Figure 12] FIG. 10 is a diagram showing another example of the creation screen 5. [Figure 13] FIG. 10 is a diagram showing another example of the creation screen 5. [Figure 14] FIG. 10 is a diagram showing another example of the creation screen 5. [Figure 15] FIG. 10 is a diagram showing another example of the creation screen 5. [Figure 16] FIG. 10 is a diagram showing another example of the creation screen 5. [Figure 17] FIG. 10 is a diagram showing another example of the creation screen 5. [Figure 18] FIG. 10 is a diagram showing another example of the creation screen 5. [Figure 19] FIG. 2 is a diagram showing an example of a playback screen 7. [Figure 20] FIG. 10 is a diagram showing another example of the operation screen 8. [Figure 21] FIG. 10 is a diagram showing another example of the operation screen 8. [Figure 22] FIG. 2 is a diagram showing an example of a management screen 9. DETAILED DESCRIPTION OF THE INVENTION

[0008] [Embodiment] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will be described below with reference to the accompanying drawings. Various features shown in the following embodiments can be combined with each other.

[0009] 1. Definitions A program for realizing the software appearing in one embodiment may be provided as a non-transitory computer-readable medium, or may be provided so that it can be downloaded from an external server, or may be provided so that the program is started on an external computer and its functions are realized on a client terminal (so-called cloud computing).

[0010] In various information processing according to an embodiment, an input and an output corresponding to the input can be realized. Here, the form of information referenced in such information processing (hereinafter referred to as reference information) is not limited as long as an output is obtained as a result of the input. The reference information may be, for example, rule-based information such as a database, a lookup table, or a predetermined function (including a decision formula such as a regression formula constructed using a statistical method), a trained model that has previously trained the correlation between input and output, or a large-scale language model that can output a desired result by inputting a prompt.

[0011] In one embodiment, the term "unit" may include, for example, a combination of hardware resources implemented by a circuit in the broad sense and software information processing that can be specifically realized by these hardware resources. In one embodiment, various types of information are handled, and this information may be represented by, for example, physical values ​​of signal values ​​representing voltage or current, high or low signal values ​​as a binary bit set consisting of 0 or 1, or quantum superposition (so-called quantum bits), and communication and calculations may be performed on the circuit in the broad sense.

[0012] In a broad sense, a circuit is a circuit realized by at least an appropriate combination of a circuit, circuitry, processor, memory, etc. The processor may be a general-purpose processor or a dedicated circuit. That is, it includes an application specific integrated circuit (ASIC), a programmable logic device (e.g., a simple programmable logic device (SPLD), a complex programmable logic device (CPLD), and a field programmable gate array (FPGA)), etc.

[0013] A content is a unit in which at least one of a video, a question, and a form is linked. The content may be composed of only multiple videos, multiple questions, or multiple forms. In the content, when a video is played, the next video, question, or form to be transitioned to is linked. In the content, each option for a question is linked to the next video, question, or form to be transitioned to. In the content, each answer to a form is linked to the next video, question, or form to be transitioned to. In the content, after a video is played, the content may be configured to transition to a specific URL depending on the selection of an option or the answer to the form.

[0014] The video is linked to one piece of content. Multiple videos linked to one piece of content may be played back continuously. In an embodiment, multiple videos linked to one piece of content are created in response to operations on the creation screen 5. In an embodiment, the video is a video related to sales or marketing. From another perspective, the video may be a video introducing a specific organization, a specific product, or a specific service.

[0015] An organization is a group that works to achieve a specific purpose. Examples of organizations include corporations such as joint-stock companies, limited liability companies, limited partnerships, general incorporated associations, general incorporated foundations, public interest incorporated associations, public interest incorporated foundations, NPOs, and associations. Furthermore, if the organization is a company, the organization may also include group companies, affiliated companies, related companies, parent companies, and subsidiaries.

[0016] A question is a question that requests an answer from a user. A question may be a closed question that includes two or more options. A question may include at least one of the concepts of a survey and a question.

[0017] The form is a function for requesting user information, and is created in response to an operation of the administrator client device 3 by the administrator so that any user information can be requested from the user.

[0018] The administrator is a user who creates content. The administrator creates the moving images in the content. The administrator operates the administrator client device 3.

[0019] The user is a person who uses the content. The user watches the video in the content. The user operates the user client device 4.

[0020] 2. System and hardware configuration The system configuration of an information processing system 1 of this embodiment and the hardware configuration of a server device 2, an administrator client device 3, and a user client device 4 of this embodiment will be described with reference to FIG.

[0021] 2.1. System Configuration of Information Processing System 1 FIG. 1 is a diagram illustrating an example of the system configuration of an information processing system 1. As shown in FIG. 1, the information processing system 1 includes a server device 2, an administrator client device 3, and a user client device 4. The server device 2 is configured to be able to communicate with the administrator client device 3 via a network. This allows the server device 2, the administrator client device 3, and the user client device 4 to send and receive various information to and from each other. Note that the server device 2, the administrator client device 3, and the user client device 4 are examples of information processing devices and are not limited to the present embodiment. The administrator client device 3 and the user client device 4 may be any of PCs (personal computers), tablet computers, smartphones, etc. Note that there may be one or more server devices 2, administrator client devices 3, and user client devices 4. Here, the system exemplified as the information processing system 1 is composed of one or more devices or components. Therefore, even the server device 2 alone, the administrator client device 3 alone, or the user client device 4 alone is included in the system exemplified as the information processing system 1.

[0022] 2.2. Hardware configuration of server device 2 Fig. 2 is a diagram illustrating an example of a hardware configuration of the server device 2. As shown in Fig. 2, the server device 2 includes a processor 21, a storage unit 22, and a communication unit 23, and these components are electrically connected via a communication bus inside the server device 2. The server device 2 executes the processing according to the embodiment.

[0023] The processor 21 processes and controls the overall operations related to the server device 2. The processor 21 is, for example, a central processing unit (CPU). The processor 21 reads out a predetermined program stored in the storage unit 22 and executes processing based on the program, thereby realizing various functions related to the server device 2, for example, the processing shown in FIGS. 6 to 7 described below. The processor 21 is not limited to being single, and may be implemented with multiple processors 21 for each function. Alternatively, a combination of these may be used.

[0024] The storage unit 22 stores various pieces of information defined above. This can be implemented, for example, as a storage device such as a solid state drive (SSD) that stores various programs related to the server device 2 executed by the processor 21, or as a memory such as a random access memory (RAM) that stores temporarily required information (arguments, arrays, etc.) related to program operations. The storage unit 22 stores various programs related to the server device 2 executed by the processor 21, variables, and data used when the processor 21 executes processing based on the programs. The storage unit 22 is an example of a storage medium.

[0025] The communication unit 23 is preferably a wired communication means such as USB, IEEE1394, Thunderbolt (registered trademark), wired LAN network communication, etc., but may also include wireless LAN network communication, mobile communication such as LTE / 3G / 4G / 5G, BLUETOOTH (registered trademark) communication, etc. as necessary. In other words, it is more preferable to implement it as a collection of multiple communication means. In other words, the server device 2 may communicate various information from the outside via the communication unit 23.

[0026] 2.3. Hardware Configuration of Administrator Client Device 3 3 is a diagram illustrating an example of the hardware configuration of the administrator client device 3. As shown in FIG. 3, the administrator client device 3 has a processor 31, a storage unit 32, a communication unit 33, an input unit 34, and an output unit 35, and these components are electrically connected via a communication bus inside the administrator client device 3. The administrator client device 3 executes processing according to the embodiment. For the processor 31, storage unit 32, and communication unit 33 of the administrator client device 3, please refer to the processor 21, storage unit 22, and communication unit 23 of the server device 2, respectively.

[0027] The input unit 34 may be included in the housing of the administrator client device 3 or may be externally attached. For example, the input unit 34 may be implemented as a touch panel integrated with the output unit 35. A touch panel allows a user to input tapping, swiping, and the like. Of course, a switch button, a mouse, a QWERTY keyboard, or the like may be used instead of a touch panel. That is, the input unit 34 accepts an input based on an operation performed by the user. The input is transferred as a command signal to the processor 31 via a communication bus, and the processor 31 can execute predetermined control or calculation as necessary.

[0028] The output unit 35 can function as a display unit of the administrator client device 3. The output unit 35 may be included in the housing of the administrator client device 3 or may be attached externally. The output unit 35 displays a graphical user interface (GUI) screen that can be operated by the user. This is preferably implemented by selectively using display devices such as a CRT display, a liquid crystal display, an organic EL display, and a plasma display depending on the type of administrator client device 3.

[0029] 2.4. Hardware Configuration of User Client Device 4 FIG. 4 is a diagram showing an example of the hardware configuration of the user client device 4. As shown in FIG. 4, the user client device 4 has a processor 41, a memory unit 42, a communication unit 43, an input unit 44, and an output unit 45, and these components are electrically connected via a communication bus inside the user client device 4. The user client device 4 executes the processing according to the embodiment. For the processor 41, memory unit 42, and communication unit 43 of the user client device 4, please refer to the processor 21, memory unit 22, and communication unit 23 of the server device 2. For the input unit 44 and output unit 45, please refer to the input unit 34 and output unit 35.

[0030] 3. Functional configuration of information processing system 1 In this section, the functional configuration of the processor 21 of this embodiment will be described with reference to FIG. 5. FIG. 5 is an example of a block diagram showing functions implemented by the processor 21 of the server device 2. The processor 21 of the server device 2, which is an example of the information processing system 1, includes an information acquisition unit 210, an information transmission unit 211, a display control unit 212, a content creation unit 213, a content transition unit 214, and a history management unit 215. As described above, information processing by software stored in the storage unit 22 is specifically realized by the processor 21, which is an example of hardware, and can be executed as each functional unit included in the processor 21. The processor 21 may execute an information acquisition step, an information transmission step, a display control step, a content creation step, a content transition step, and a history management step.

[0031] The information acquisition unit 210 accepts, receives, or acquires various information via the network and the communication unit 23.

[0032] The information transmission unit 211 transmits various pieces of information to other terminals or systems via the communication unit 23 and the network.

[0033] The display control unit 212 is configured to control screen data to be displayed on the output unit 35 of the administrator client device 3 or the output unit 45 of the user client device 4. Note that the screen data may be visual information itself, such as a screen, an image, an icon, or text, generated in a manner that is visible to the user, or may be rendering information for displaying visual information, such as a screen, an image, an icon, or text, on various terminals.

[0034] The content creation unit 213 executes processing for creating content.

[0035] The content transition unit 214 executes processing for transitioning to a video, question, or form within the same content.

[0036] The history management unit 215 manages the history of user behavior regarding content.

[0037] The information acquisition unit 210, information transmission unit 211, display control unit 212, content creation unit 213, content transition unit 214, and history management unit 215 will be described in detail below.

[0038] 4.1. Overview of the operation of the information processing system 1 Next, an example of information processing executed by the information processing system 1 of this embodiment will be described with reference to Figures 6 and 7. Figure 6 is a diagram showing an example of an activity diagram according to this embodiment covering the process from the start to the completion of content creation.

[0039] In this specification, various pieces of information transmitted and received via communication unit 23, communication unit 33, and communication unit 43 may be stored in memory unit 22, memory unit 32, and memory unit 42. Note that the information is stored in a memory unit within the device having the communication unit that was used. For example, when communication unit 23 is used, the transmitted and received information is stored in memory unit 22.

[0040] In activity A1, processor 31 receives an instruction to start creating content via an operation on input unit 34 by the administrator.

[0041] In activity A2, the processor 31 receives the instruction to start creating the content, and transmits the instruction to start creating the content to the server device 2 via the communication unit 33 and the network.

[0042] In activity A3, the information acquisition unit 210 receives an instruction to start creating content from the administrator client device 3 via the network and communication unit 23.

[0043] In activity A4, the display control unit 212 generates screen data including a creation screen 5 based on an instruction to start creating content. The information transmission unit 211 transmits the screen data including the creation screen 5 to the administrator client device 3. The creation screen 5 will be described later with reference to FIGS. 8 to 18.

[0044] In activity A5, the processor 31 receives screen data including the created screen 5 from the server device 2 via the network and communication unit 33.

[0045] In activity A6, the processor 31 accepts an operation on the creation screen 5 via an operation on the input unit 34 by the administrator. The server device 2 and the administrator client device 3 may perform appropriate information processing when the operation on the creation screen 5 is performed.

[0046] In activity A7, processor 31 receives an instruction to complete the creation of the content via an operation on input unit 34 by the administrator.

[0047] In activity A8, the processor 31 receives the instruction to complete the creation of the content, and transmits the instruction to complete the creation of the content to the server device 2 via the communication unit 33 and the network.

[0048] In activity A9, the information acquisition unit 210 receives an instruction to complete the creation of the content from the administrator client device 3 via the network and communication unit 23.

[0049] In activity A10, the content creating unit 213 completes the creation of the content based on the instruction to complete the creation of the content. The information transmitting unit 211 notifies the user client device 4 that the content has been created.

[0050] In activity A11, the processor 41 receives a notification via the network and communication unit 43 that the content has been created.

[0051] The above is the information processing up to content creation, and the information processing when a user uses content will be explained below with reference to Fig. 7. Fig. 7 is a diagram showing an example of an activity diagram according to this embodiment when a user uses content.

[0052] In activity A21, processor 41 accepts an instruction to access content via a user's operation on input unit 44. In this activity, the instruction to access content is described as an instruction to play a video, but it may also be an instruction to accept an answer to a question or an instruction to accept an answer to a form.

[0053] In activity A22, the processor 41 receives the instruction to play the video, and transmits the instruction to play the video to the server device 2 via the communication unit 43 and the network.

[0054] In activity A23, the information acquisition unit 210 receives an instruction to play a video from the user client device 4 via the network and communication unit 23.

[0055] In activity A24, the content transition unit 214 receives an instruction to play a video and identifies the video to play. The display control unit 212 generates screen data including a playback screen 7 on which the video can be played. The information transmission unit 211 transmits the screen data including the playback screen 7 to the user client device 4.

[0056] In activity A25, the processor 41 receives screen data including the playback screen 7 from the server device 2 via the network and the communication unit 43. The processor 41 causes the output unit 45 to display the playback screen 7 based on the screen data including the playback screen 7.

[0057] In activity A26, the processor 41 plays the video included in the playback screen 7. The video may be played back by streaming playback.

[0058] In activity A27, after viewing the video, processor 41 may display operation screen 8 on output unit 45 and accept any instruction via a user's operation on input unit 44. Display of operation screen 8 on output unit 45 is performed based on screen data generated by display control unit 212. That is, display control unit 212 generates screen data including operation screen 8 that can be operated by the user in response to playback of one video included in multiple videos linked in advance.

[0059] In activity A28, processor 41 accepts an arbitrary instruction via a user's operation on input unit 44. The arbitrary instruction may include, for example, an instruction to play the next video, an instruction to access a specific URL, an instruction to end a video, etc. If the arbitrary instruction is an instruction to play the next video, information processing system 1 proceeds with information processing to activity A22. Content transition unit 214 transitions to another video among the multiple videos depending on the result of the operation on operation screen 8. Furthermore, if the instruction is to access a specific URL, processor 41 executes processing to access the specific URL. If the instruction is to end the video, processor 41 ends the video.

[0060] 4.2. Details of each screen Next, with reference to FIGS. 8 to 22, the details of each screen that was omitted in the activity diagrams of FIGS. 6 and 7 will be described.

[0061] FIG. 8 is a diagram showing an example of the creation screen 5. The creation screen 5 is a screen used to create new content or edit created content. The creation screen 5 may be a screen used to accept settings for the user to use content. The creation screen 5 in FIG. 8 may include at least one of a new creation button 50, a content list area 51, and a viewing history button VB.

[0062] The new creation button 50 is a button for creating new content. In response to pressing the new creation button 50, the display control unit 212 may display a content format selection area 52 shown in FIG.

[0063] The content list area 51 may include at least one of information on a thumbnail of the video, the name of the content (e.g., "2024 / 05 / 31 Our Service"), the content format (standalone URL type or site-embedded type), information on the date and time of the last update (e.g., "2024 / 05 / 31 10:00"), a dashboard button 510, a send to button 511, and an edit button 512.

[0064] When the dashboard button 510 is pressed, it may display a screen containing at least one of the following information: the number of people who visited the page, the number of people who used the content, the playback rate of the video, and the number of people who responded to the form.

[0065] The destination button 511 is a button for generating a URL that allows the content to be used. In response to pressing the destination button 511, the display control unit 212 may display an area that further accepts a selection of whether to generate a URL that allows anyone to use the content, or to generate a URL by specifying a user. In response to the result of the selection, the content creation unit 213 generates a URL that allows anyone to use the content, or a URL that allows content by specifying a user. When generating a URL that allows content by specifying a user to be used, the display control unit 212 may display a screen shown in FIG. 18.

[0066] The edit button 512 is a button for editing the created content. In response to pressing of the edit button 512, the display control unit 212 may display the creation screen 5 shown in Fig. 11, Fig. 12, etc.

[0067] The viewing history button VB is a button for displaying the management screen 9. In response to pressing of the viewing history button VB, the display control unit 212 may display the management screen 9 shown in FIG.

[0068] Fig. 9 is a diagram showing another example of creation screen 5. Creation screen 5 in Fig. 9 includes content format selection area 52. Content format selection area 52 is configured to allow selection of the content format, and includes at least one of independent URL format button 520 and site embedded format button 521. In response to pressing either independent URL format button 520 or site embedded format button 521, display control unit 212 may display creation screen 5 shown in Fig. 10.

[0069] The independent URL format button 520 is a button for starting the creation of content, assuming that a web page dedicated to the content will be created. In this specification, the web page may include the concept of a website.

[0070] The site embedding button 521 is a button for starting creation of content assuming that the content will be embedded in an arbitrary web page. For content created in response to pressing the site embedding button 521, the content creation unit 213 may issue code in an arbitrary language (Javascript, TypeScript, etc.) for embedding the content in the web page. For content created in response to pressing the site embedding button 521 in an arbitrary web page, the content creation unit 213 may create the content in a format to be embedded in a specified location in the web page, or in a format to be displayed as a pop-up on the web page. In the case of a format to be displayed as a pop-up on the web page, the content creation unit 213 may create the content by receiving a specification of the position on the screen at which the pop-up should be displayed (upper right, middle right, lower right, upper left, middle left, lower left, etc.).

[0071] A pop-up is a mechanism by which a separate window is automatically displayed in the foreground on the currently viewed window. In this specification, information about the content of a web page is displayed in the foreground as a pop-up.

[0072] In the case of a format in which the content is displayed as a pop-up on a web page, the display control unit 212 displays information about the content on the output unit 45 of the user client device 4 as a pop-up on the web page (a pre-specified web page). The content transition unit 214 starts the content in response to a user's selection of the pop-up. More specifically, for example, when the content transition unit 214 receives a click on the pop-up content through a user's operation using the input unit 44, the content transition unit 214 plays a video included in the content or displays a form or options included in the content. The content may be started in any manner, for example, on the pop-up, as a separate pop-up on the web page, or by transitioning from the web page to a web page for the content. This allows a pop-up to be displayed to start using the content when the user accesses a web page for a product or service that interests the user. Furthermore, since the pop-up is displayed on the screen viewed by the user, it attracts the user's attention and makes it easier for the user to start the content.

[0073] 10 is a diagram showing another example of the creation screen 5. The creation screen 5 in FIG.

[0074] The template selection area 53 is configured to allow the user to select whether to start creating content using any template. The template selection area 53 is also configured to allow the user to select whether to start creating content without using a template. The templates may include a template for acquiring new potential customers, a template for acquiring appointments, a template for encouraging internal customer payments, a template for explaining materials, a template for a pre-negotiation questionnaire, a template for customer development, a template for a seminar, and the like. Each template is assigned a button for selecting the template. In response to pressing any of the buttons included in the template selection area 53, the display control unit 212 may display the creation screen 5 corresponding to the template.

[0075] 11 is a diagram showing another example of the creation screen 5. The creation screen 5 of FIG.

[0076] The content transition area 54 is an area for switching between a video to be edited, a form to be edited, or a question to be edited. In response to pressing a form in the content transition area 54, the display control unit 212 displays the screen shown in FIG. 12.

[0077] The slide selection area 55 is configured to allow the user to set whether to create a video, a form, or a question. The slide selection area 55 includes a video creation button 550, a question creation button 551, and a form creation button 552.

[0078] The video creation button 550 is a button for proceeding to the creation of a video. In response to pressing of the video creation button 550, the display control unit 212 displays the screen shown in FIG.

[0079] The question creation button 551 is a button for proceeding to the creation of a question. In response to pressing of the question creation button 551, the display control unit 212 displays the screen shown in FIG.

[0080] The form creation button 552 is a button for proceeding to form creation. In response to pressing of the form creation button 552, the display control unit 212 displays the screen shown in FIG.

[0081] The preview button 56 is a button for displaying a screen showing the transition between videos, questions, or forms in the content in chart format. In response to pressing the preview button 56, the display control unit 212 displays the screen shown in FIG.

[0082] 12 is a diagram showing another example of the creation screen 5. The creation screen 5 in FIG.

[0083] The video material area 57 is an area for setting the video to be used. The video material area 57 may include at least one of a video recording button 570 and a video use button 571.

[0084] The video recording button 570 is a button for starting to capture a new video. In response to pressing the video recording button 570, the display control unit 212 displays the screen shown in FIG.

[0085] The video use button 571 is a button for using a video that has already been shot. In response to pressing the video use button 571, the display control unit 212 displays a button for referring to the video file.

[0086] FIG. 13 is a diagram showing another example of the creation screen 5. The creation screen 5 in FIG. 13 includes a video setting area 58. The video setting area 58 is an area for setting the video capture settings. The setting may include a setting for whether to record the administrator's voice or to use a script read by AI. If a script read by AI is used, further settings may be made such as whether to use a male or female voice, the speed at which the voice is read, adjustment of the voice pitch, adjustment of the volume, and an image of the AI ​​icon.

[0087] Fig. 14 is a diagram showing another example of the creation screen 5. The creation screen 5 in Fig. 14 includes a video shooting area 59. The video shooting area 59 is an area used when shooting a video. The video shooting area 59 may include at least one of a slide selection area 590, a memo area 591, an icon display area 592, and a slide display area 593.

[0088] The slide selection area 590 is configured to allow switching of materials to be displayed in the slide display area 593 .

[0089] The memo area 591 is an area where text entered as a memo by the administrator is displayed. The content of the memo may be configured to be switchable depending on the material displayed in the slide display area 593.

[0090] An icon that reads out the script is displayed in the icon display area 592. In the case where the voice of the administrator is recorded, the face of the administrator photographed during recording may be displayed in the icon display area 592, and in the case where an AI reads out the script, an image of an AI icon may be displayed.

[0091] The slide display area 593 is an area where slides that are displayed when the user views the video are displayed.

[0092] FIG. 15 is a diagram showing another example of the creation screen 5. The creation screen 5 of FIG. 15 includes a form setting area 60. The form setting area 60 is an area for setting a form that prompts the user to enter information while using the content. The form setting area 60 may include at least one of a comment input area 600, a user information input area 601, a privacy policy area 602, a transition destination area 603, and a send button area 604.

[0093] The comment input area 600 is an area for editing text that will be displayed to the user along with the form display.

[0094] The user information input area 601 is configured to allow user information to be input. User information is information about a user. The user information may include at least one of the name of the company to which the user belongs, the name of the department to which the user belongs, the user's name, the user's email address, and the user's telephone number. The user information may also include personal information that can identify the user. This makes it possible to obtain various pieces of information about the user that you want to obtain.

[0095] The privacy policy area 602 is configured so that it is possible to set standards that define how collected customer information is to be handled.

[0096] The transition destination area 603 is configured so that it is possible to set which video, form, or question to transition to.

[0097] The send button area 604 is configured so that the text to be displayed on the button for starting the transmission of the customer's information can be edited.

[0098] 16 is a diagram showing another example of the creation screen 5. The creation screen 5 in FIG. 16 includes a question setting area 61. The question setting area 61 is an area for setting a question that prompts the user to make a selection while using the content. The question setting area 61 may include at least one of a comment input area 610, an option setting area 611, and an add button 612.

[0099] The comment input area 610 is an area for editing a comment that will be displayed to the user along with the question.

[0100] The option setting area 611 can be configured to allow setting of text to be displayed as an option and the transition destination when that option is selected. The option setting area 611 is configured to allow linking of which video among multiple videos to transition to depending on which option is selected from multiple options displayed on the operation screen. More specifically, the option setting area 611 is configured to allow linking of which video among multiple videos to transition to depending on which option is selected from multiple options displayed on the operation screen 8. This allows linking of multiple videos to create a story-like experience. Furthermore, by changing the video to be displayed depending on the user's selection, the user can view a video that suits their situation.

[0101] The add button 612 is configured so that an option can be added in response to being pressed.

[0102] FIG. 17 is a diagram showing another example of the creation screen 5. The creation screen 5 of FIG. 17 includes a transition visualization area 62. The transition visualization area 62 is configured so that the configuration of the content can be visually recognized. The transition visualization area 62 may start from a video and be indicated by an arrow to another video, another form, or a question. The transition visualization area 62 may also start from a form and be indicated by an arrow to another video, another form, or a question. The transition visualization area 62 may also start from each option of a question and be indicated by an arrow to another video, another form, or a question. The transition visualization area 62 may be configured so that an end point of the content can be reached by following the arrow in the transition visualization area 62. There may be multiple end points of the content (in the example of FIG. 17 , the video of option A, the video of option B, and the video of option C each correspond to the end points of the content).

[0103] Fig. 18 is a diagram showing another example of the creation screen 5. The creation screen 5 of Fig. 18 includes a delivery destination setting area 63. The delivery destination setting area 63 may be configured to allow input of user information of the delivery destination user. Furthermore, the delivery destination setting area 63 may be configured to allow setting of at least one of an email address to be notified that the user has used the form, a URL for delivery, and a video thumbnail, in addition to the user information.

[0104] FIG. 19 is a diagram showing another example of the playback screen 7. The playback screen 7 in FIG. 19 is a screen on which a video is played. The playback screen 7 includes a narrator area 70. The narrator area 70 is an area where a narrator who reads the audio is displayed. The narrator area 70 is displayed in a location set in the icon display area 592. This allows video creators to embed a narrator in the video, allowing users to watch videos that include a narrator. Furthermore, because the narrator is displayed, the narrator area 70 can be an element that prevents users from getting bored with the video.

[0105] FIG. 20 is a diagram showing an example of the operation screen 8. The operation screen 8 in FIG. 20 includes a user information input area 80. The user information input area 80 is configured so that user information can be input. The user information input area 80 is configured so that user information set in the user information input area 601 can be input. The information acquisition unit 210 acquires the user information input in the user information input area 80 in response to pressing of the button on which the text set in the send button area 604 is displayed. This makes it possible to acquire various pieces of information about the user that the user wishes to acquire.

[0106] FIG. 21 is a diagram showing another example of the operation screen 8. The operation screen 8 in FIG. 21 includes an option selection area 81. The option selection area 81 includes a plurality of options. The content transition unit 214 specifies the video, form, or question to transition to depending on which option is selected from the plurality of options included in the option selection area 81. This allows the content to be displayed to change depending on the user's selection, making it possible to display information appropriate to the user's situation or request user information.

[0107] The options may be configured to transition outside the content. More specifically, for example, the options may be configured as a button for transitioning to a specific URL outside the content. More specifically, for example, if the content is about sales, the options may be configured as a button for transitioning to a URL for transitioning to the company's homepage where the sales content is described. This allows information outside the content to be displayed according to the user's selection.

[0108] 22 is a diagram showing an example of the management screen 9. The management screen 9 may include at least one of a history selection area 90 and a browsing history area 91. The management screen 9 is an area for displaying acquired management information.

[0109] The history selection area 90 includes information indicating the date and time when content was used for each piece of management information. The history selection area 90 may also include information that can identify the user who used the content for each piece of management information. Note that if content is used from a URL that allows anyone to use the content, the history selection area 90 will not include information that can identify the user unless information that can identify the user is received from the user.

[0110] Furthermore, the history selection area 90 may display information indicating whether the content was used with a URL that anyone can use the content, or information indicating whether the content was used with a URL that was generated by specifying a user. In the example of Fig. 22, "individual" is information indicating whether the content was used with a URL that was generated by specifying a user.

[0111] The history selection area 90 may include information indicating that a certain user has used the same content multiple times. For example, in the case where a URL is generated by identifying a user and the URL is accessed for the second or subsequent time, information indicating that a certain user has used the same content multiple times may be displayed in the history selection area 90 in association with the management information. In the example of FIG. 22, the "repeated" mark is information indicating that the user has used the same content multiple times.

[0112] The browsing history area 91 is an area configured to be able to display management information.

[0113] The management information may include information indicating the playback time of each of the multiple videos. In the example of Fig. 22, the management information includes information indicating that all 7 seconds of the video titled "Summary" were viewed, information indicating that all 23 seconds of the video titled "Question Explanation" were viewed, and information indicating that only up to 13 seconds of the video titled "Option B Video" were viewed, even though it is 23 seconds long.

[0114] The management information may also include information indicating the result of an operation on the operation screen 8. In the example of Fig. 22, the management information includes information indicating that the user has answered the form. In the example of Fig. 22, the management information also includes information indicating that "Option B" was selected from among multiple options presented to the user.

[0115] If the user has answered the form, the display control unit 212 may display the user information obtained from the user via the form in response to pressing a button such as "Form Answer Results."

[0116] The management information may include information indicating the order in which the videos, questions, and forms in the content were displayed to the user. From another perspective, the management information may include information indicating the order in which multiple videos were played. In the example of Figure 22, the management information is information indicating that the user watched a video titled "Summary," then filled out a form, then watched a video titled "Question Explanation," then displayed multiple options, and then watched a video titled "Option B Video."

[0117] That is, the history management unit 215 may acquire management information in response to an access to the playback screen 7 and an operation on the operation screen 8 by the user.

[0118] As described above, according to the present disclosure, it is possible to create content for users to use, allow users to use the content, or manage user information in a more improved manner.

[0119] [others] With respect to the information processing system 1 according to the above embodiment, it may be a program that causes a computer to function as the processor 21 of the information processing system 1. It may also be an information processing method that the information processing system 1 executes.

[0120] The trained model may be used to create content. For example, the trained model may be used to create improved videos. For example, the trained model may output information about video creation, such as language, posture, clothing, hairstyle, eye contact, overall video length, areas for improvement in materials, and areas for improvement in memo content, based on data from past videos and data on evaluations of the videos.

[0121] The evaluation data for the video is generated based on information indicating the playback time of the video (e.g., the video was played up to 13 seconds out of the total length of 23 seconds), quantitative evaluation from the user (e.g., 3 stars), evaluation from comments (e.g., "I decided to buy it because the appeal of the product was conveyed"), the amount of information in the materials, the text transcribed from the audio in the video (the administrator's language), the contents of the notes in the memo area 591, the administrator's behavior (posture, clothing, hairstyle, gaze, etc.), etc.

[0122] The trained model may be constructed to be capable of creating content. In response to voice or text input from a user, the content creation unit 213 may cause the trained model to interactively create a video, question, or form. The content transition unit 214 may display content interactively created from the trained model on the output unit 45 of the viewer client device 4 in real time. In this case, when content prepared in advance by an administrator is used by a user, the content creation unit 213 may cause the trained model to create content in a manner that complements the content.

[0123] The trained model may be constructed by a learning method such as supervised learning, unsupervised learning, or self-supervised learning. In supervised learning, machine learning is performed using training data (training data). The training data consists of pairs of input data for learning and output data (ground truth data). The trained model may be a general-purpose natural language processing learning model such as a large language model (LLM) trained on a huge amount of data.

[0124] The server device 2 may be an on-premise type or a cloud type. As a cloud type server device 2, the above functions and processes may be provided in the form of, for example, SaaS (Software as a Service) or cloud computing.

[0125] Furthermore, it may be provided in the following aspects.

[0126] (1) An information processing system comprising a display control unit and a content transition unit, wherein the display control unit displays an operation screen that can be operated by a user in response to playback of one video included in a plurality of pre-linked videos, the plurality of videos being played consecutively to form one piece of content, and the content transition unit transitions to another video among the plurality of videos in response to the result of an operation on the operation screen.

[0127] (2) In the information processing system described in (1) above, the operation screen is configured to allow user information to be input, and the user information includes at least one of the user's name and the user's email address.

[0128] (3) In the information processing system described in (2) above, the video includes an area where a narrator reading the audio is displayed.

[0129] (4) In the information processing system described in (3) above, the operation screen includes a plurality of options, and the content transition unit identifies the video to transition to depending on which option from the plurality of options is selected.

[0130] (5) In the information processing system described in (1) above, the operation screen includes a plurality of options, and the options are configured by buttons for transitioning to specific URLs.

[0131] (6) In the information processing system described in (1) above, the video is a video related to sales or marketing.

[0132] (7) In the information processing system described in (1) above, the multiple videos are created in response to operations on a creation screen, and the creation screen is configured to enable linking of which of the multiple videos to transition to depending on which option is selected from among multiple options displayed on the operation screen.

[0133] (8) An information processing system according to (1) above, comprising an information acquisition unit and a history management unit, wherein the information acquisition unit acquires management information for each user, the management information including the playback time of each of the plurality of videos, the results of operations on the operation screen, and the order in which the plurality of videos are played, and the history management unit displays the management information.

[0134] (9) In the information processing system described in (1) above, the display control unit displays a pop-up on a pre-specified web page, and the content transition unit starts the content in response to the user's selection of the pop-up.

[0135] (10) A program for causing a computer to function as a functional part of the information processing system according to any one of (1) to (8) above.

[0136] (11) An information processing method executed by an information processing system, the information processing method comprising each process executed by a functional unit of the information processing system described in any one of (1) to (8) above.

[0137] Of course, this is not the case.

[0138] Finally, while various embodiments of the present invention have been described, they are presented by way of example only and are not intended to limit the scope of the invention. The novel embodiments may be embodied in various other forms, and various omissions, substitutions, and modifications may be made without departing from the spirit of the invention. Such embodiments and modifications are intended to be included within the scope and spirit of the invention, as well as within the scope of the invention and its equivalents as defined in the accompanying claims. [Explanation of symbols]

[0139] 1: Information processing system 2: Server device 21: Processor 210: Information acquisition department 211: Information transmission unit 212: Display control unit 213: Content Creation Department 214: Content transition section 215: History Management Department 22: Storage section 23: Communications Department 3: Administrator client device 31: Processor 32: Storage section 33: Communications Department 34: Input section 35: Output section 4: User client device 41: Processor 42: Storage section 43: Communications Department 44: Input section 45: Output section 5: Creation screen 50: New button 51: Contents list area 510: Dashboard button 511: Delivery address button 512:Edit button 52: Content format selection area 520: Independent URL format button 521: Site embed button 53: Template selection area 54: Content transition area 55: Slide selection area 550: Video creation button 551: Question creation button 552: Form creation button 56: Preview button 57: Video material area 570: Video recording button 571: Video use button 58: Video settings area 59: Video recording area 590: Slide selection area 591: Memo area 592: Icon display area 593: Slide display area 60: Form settings area 600: Comment input area 601: User information input area 602: Privacy Policy Area 603: Transition destination area 604: Send button area 61: Question setting area 610: Comment input area 611: Option setting area 612: Add button 62: Transition visualization area 63: Destination setting area 7: Playback screen 8: Operation screen 80: User information input area 81: Choice selection area 9: Management screen 90: History selection area 91: Browsing history area VB: Viewing history button

Claims

1. An information processing system, A display control unit and a content transition unit are provided, the display control unit displays an operation screen operable by a user in response to playback of one video included in a plurality of videos, the plurality of videos being linked in advance to one content; the content transition unit transitions to another video among the plurality of videos in accordance with a result of an operation on the operation screen. Information processing system.

2. 2. The information processing system according to claim 1, the operation screen is configured to allow user information to be input; The user information includes at least one of the user's name and the user's email address. Information processing system.

3. 3. The information processing system according to claim 2, The video includes an area where a narrator is present to read the audio. Information processing system.

4. 4. The information processing system according to claim 3, the operation screen includes a plurality of options, the content transition unit specifies a video to transition to depending on which option is selected from the plurality of options; Information processing system.

5. 2. The information processing system according to claim 1, the operation screen includes a plurality of options, The options are configured by buttons for transitioning to specific URLs. Information processing system.

6. 2. The information processing system according to claim 1, The video is a sales or marketing video. Information processing system.

7. 2. The information processing system according to claim 1, The plurality of videos are created in response to operations on a creation screen, the creation screen is configured to be able to associate which of the plurality of videos to transition to depending on which option is selected from among a plurality of options displayed on the operation screen; Information processing system.

8. 2. The information processing system according to claim 1, Equipped with a history management section, the history management unit acquires management information, the management information being information including a playback time of each of the plurality of videos, a result of an operation on the operation screen, and an order of playback of the plurality of videos; Information processing system.

9. 2. The information processing system according to claim 1, the display control unit displays a pop-up on a pre-specified web page; the content transition unit starts the content in response to the user's selection of the pop-up. Information processing system.

10. A program, A program for causing a computer to function as a functional part of the information processing system according to any one of claims 1 to 9.

11. An information processing method executed by an information processing system, The information processing system according to any one of claims 1 to 9 includes the processes executed by the functional units. Information processing methods.

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