Information processing apparatus, information processing method, and program

Abstract

To provide a service for improving satisfaction of a user.SOLUTION: The information processing apparatus includes a settlement processing unit that executes an electronic settlement of an electronic settlement service, and a processing unit that displays content related to a scratch lottery on a display unit of a terminal device of a user so as to be superimposed on a completion screen of the electronic settlement in response to completion of the electronic settlement, and executes animation display for deleting a scratch area of the scratch lottery when the user executes an operation for deleting the scratch lottery of the content.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] BACKGROUND ART Conventionally, a device has been disclosed that provides a user with a benefit based on the result of a lottery drawn in response to a payment (see Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2024-061625 Summary of the Invention [Problem to be solved by the invention]

[0004] Conventional technologies have sometimes been unable to provide services that provide a sufficiently high level of user satisfaction.

[0005] The present invention has been made in consideration of the above circumstances, and one of its objects is to provide an information processing device, an information processing method, and a program that can provide services that improve user satisfaction. [Means for solving the problem]

[0006] One aspect of the present invention is an information processing device comprising: a payment processing unit that executes electronic payment for an electronic payment service; and a processing unit that, upon completion of the electronic payment, displays content related to a scratch lottery ticket on a display unit of a user's terminal device, superimposed on the electronic payment completion screen, and, when the user performs an operation to scratch the scratch lottery ticket of the content, executes an animation display that scratches the scratch area of ​​the scratch lottery ticket. [Effects of the Invention]

[0007] According to one aspect of the present invention, it is possible to provide a service that improves user satisfaction. [Brief explanation of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram illustrating an example of a configuration for realizing an electronic payment service. [Figure 2] This is a sequence diagram (part 1) illustrating the general flow of electronic payment. [Figure 3] This is a sequence diagram (part 2) illustrating the general flow of electronic payment. [Figure 4] FIG. 2 is a configuration diagram of a payment server 100. [Figure 5] FIG. 10 is a diagram showing an example of the contents of user information 172. [Figure 6] FIG. 10 is a diagram showing an example of history information 173. [Figure 7] FIG. 10 is a diagram showing an example of the contents of affiliated store / store information 176. [Figure 8] FIG. 10 shows content C1 that is displayed after electronic payment has been completed. [Figure 9] FIG. 10 is a diagram showing an example of content (first animation) related to a scratch lottery. [Figure 10] FIG. 10 is a diagram showing another example of content related to scratch cards. [Figure 11] FIG. 10 is a diagram showing another example of content related to scratch cards. [Figure 12] 10 is a flowchart showing an example of the flow of processing executed by the payment server 100. [Figure 13] FIG. 10 is a diagram showing an example of the contents of history information 173. [Figure 14] FIG. 10 is a diagram showing an example of scratch lottery ticket list content C10 for scratch lottery tickets. [Figure 15] FIG. 13 is a diagram showing an example of scratch lottery ticket list content C11 of scratch lottery tickets. [Figure 16] FIG. 10 is a diagram showing an example of a situation in which a scratch-off ticket is not scratched. DETAILED DESCRIPTION OF THE INVENTION

[0009] Hereinafter, with reference to the drawings, embodiments of an information processing device, an information processing method, and a program according to the present invention will be described. Various devices, such as the "server" mentioned below, that provide services to users or perform internal analysis may be realized by a group of distributed devices, and each device may be operated by a different business. Furthermore, the owner of the device's hardware (the cloud server provider) and the business that actually operates it may also be different. An application program and a payment server work together to provide an electronic payment service. In the following description, the application program is referred to as a payment app. An electronic payment service is a service that supports payments for the purchase of goods and services at a store. A store is, for example, a physical store (real-world store) that exists in real space, but may also include a virtual store for e-commerce. A virtual store may also include a store provided by an entity different from the operator of the electronic payment service. In such a case, when paying for purchases at the virtual store, the user is controlled to transition to the interface screen of the electronic payment service. In an electronic payment service, a store is treated as belonging to, for example, a member store (brand), and when a purchase is made at a store, processing such as payment is primarily conducted between the user and the member store. Alternatively, processing such as payment may be conducted between the user and the store.

[0010] [Electronic payment service] FIG. 1 shows an example of the configuration of an electronic payment system in which an electronic payment service is realized. The electronic payment service is realized mainly by a payment server 100. An electronic payment system that realizes the electronic payment service includes, for example, one or more user terminal devices 10, one or more first store terminal devices 50, one or more second store terminal devices 70, and a payment server 100. These devices communicate, for example, via a network NW. The network NW includes, for example, the Internet, a LAN (Local Area Network), a wireless base station, a provider device, and a network of a payment system such as a credit card. The electronic payment system or the payment server 100 is an example of an "information processing device."

[0011] Some or all of the functional components included in the electronic payment system may be distributed across multiple devices in any form, or may be integrated into any device. For example, some or all of the functional components of the payment server 100 may be included in another device.

[0012] [User terminal device] The user terminal device 10 is a portable terminal device such as a smartphone or tablet. The user terminal device 10 is a computer device having at least an optical reading function, a communication function, a display function, an input acceptance function, and a program execution function. In the following description, components for realizing these functions are referred to as a camera, a communication device, a touch panel, a central processing unit (CPU), etc. In the user terminal device 10, a processor such as a CPU executes a payment app 20, which operates in cooperation with the payment server 100 to provide electronic payment services to users. The payment app 20 is installed on the user terminal device 10 from, for example, an application store and controls the camera, communication device, touch panel, etc. The scratch mini app 30 is an application (mini app) developed to be launchable within the payment app 20. For example, the mini app launches within the payment app 20 and uses a web view function to display various screens and execute various processes. The scratch mini app 30 may be an app installed when the payment app 20 is installed, or it may be a mini app provided by the payment server 100 at any time.

[0013] [First store terminal device] The first store terminal device 50 is installed, for example, in a store. The first store terminal device 50 is a computer device having at least a product price acquisition function, an optical reading function, a program execution function, and a communication function. The first store terminal device 50 includes a so-called POS (Point of Sale) device, and the product price acquisition function and the optical reading function may be realized by the POS device. The store code image 60 is placed in the store and is a code image such as a QR code (registered trademark) printed on a paper or plastic medium. The store code image 60 may be displayed on a display placed in the store (which may be the display of a terminal device such as a smartphone).

[0014] [Second store terminal device] The second store terminal device 70 is used by the operator of the affiliated store. The second store terminal device 70 is a smartphone, tablet terminal, personal computer, etc. An interface for affiliated stores 72 runs on the second store terminal device 70. The interface for affiliated stores 72 may be an app for affiliated stores or a browser. The interface for affiliated stores 72 accepts coupon settings and the like from the operator of the affiliated store and transmits them to the payment server 100. The second store terminal device 70, which is a smartphone, has the function of displaying a code image corresponding to a store code image and reading the code image displayed by the user terminal device 10 by executing the app for affiliated stores.

[0015] [Payment server] The payment server 100 realizes electronic payment based on payment information received from the user terminal device 10 or the first store terminal device 50. The first store terminal device 50 may include a POS device and an affiliated store server, in which case payment information is sent from the POS device via the affiliated store server to the payment server 100. In the following explanation, this distinction will not be made and it is assumed that payment information is sent from the first store terminal device 50.

[0016] 2 and 3 are sequence diagrams illustrating the general flow of electronic payment. There may be two patterns for electronic payment: Pattern 1 and Pattern 2.

[0017] In the case of pattern 1 (hereinafter referred to as user scan) shown in FIG. 2, the user terminal device 10, with the payment application 20 running, decodes the store code image 60 using its optical reading function (S1). The store code image 60 includes store URL (Uniform Resource Locator) information. This store URL is the domain of the electronic payment service to which store identification information has been added, and is associated with an affiliated store ID, store ID, etc. in the payment server 100 (described below). The payment application 20 sends first payment information including the store URL and account ID to the payment server 100 (S2). The payment server 100 searches for store information (described below) using the affiliated store ID and store ID corresponding to the store URL, acquires the affiliated store name and store name information (S3), and sends this to the payment application 20 (S4). The user enters the payment amount into the user terminal device 10 on the screen displaying the affiliated store name and store name (S5). Then, the user terminal device 10 generates second payment information including at least the payment amount and sends it to the payment server 100 (S6). The payment server 100 makes the electronic payment based on the received second payment information (S7). The payment server 100 then sends a payment completion notice (information for displaying a payment completion screen) to the payment app 20 (S8), and the payment app 20 displays the payment completion screen (S9). Note that when the store code image 60 is displayed on a display installed in the store, the store code image 60 may include information on the payment amount in addition to the store URL. In this case, the step of the user inputting the payment amount is omitted, and the payment amount information is included in the first payment information and sent to the payment server 100. Information on the affiliated store name and store name may be included and displayed on the payment completion screen.

[0018] In the case of pattern 2 (hereinafter referred to as store scan) shown in FIG. 3, the payment app 20 sends a request to issue a one-time code to the payment server 100 when the payment app 20 is launched, when a payment operation is performed in the payment app 20, at the automatic update timing (e.g., every minute), and at other timings (S11). The payment server 100 generates a one-time code (S12) and sends it to the payment app 20 (S13). The payment app 20 displays a code image, such as a QR code or barcode, generated based on the one-time code (S14). The user holds (presents) the display surface of the user terminal device 10 over the first in-store terminal device 50, and the first in-store terminal device 50 decodes the code image using its optical reading function and obtains the one-time code, etc. (S15). The first in-store terminal device 50 then generates payment information including the one-time code, payment amount, affiliated store ID, store ID, etc., and sends it to the payment server 100 (S16). The payment amount information is acquired in advance by reading a barcode, manually entering it, etc. Based on the received information, the payment server 100 identifies the user corresponding to the one-time code and performs electronic payment (S17). Then, the payment server 100 sends a payment completion notice to the payment application 20 (S18), and the payment application 20 displays a payment completion screen (S19).

[0019] Note that electronic payment may be performed using only one of the above patterns. Furthermore, the "account ID" described in FIG. 2 may be other information (e.g., a phone number) that can be used as user identification information. Furthermore, issuing a one-time code may be omitted in store scanning, and the payment application 20 may display a code image generated based on the user's account ID. In this case, the payment server 100 identifies the user corresponding to the account ID instead of identifying the user corresponding to the one-time code.

[0020] [Payment server functional configuration] 4 is a configuration diagram of the payment server 100. The payment server 100 includes, for example, a communication unit 110, a content providing unit 120, a payment processing unit 130, an information processing unit (processing unit) 140, and a storage unit 170. The components other than the communication unit 110 and the storage unit 170 are realized by, for example, a hardware processor such as a CPU executing a program (software). Some or all of these components may be realized by hardware (including circuitry) such as an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), a GPU (Graphics Processing Unit), or an SOC (System On Chip), or may be realized by a combination of software and hardware. The program may be stored in advance in a storage device such as an HDD (Hard Disk Drive) or flash memory (a storage device with a non-transitory storage medium), or may be stored in a removable storage medium (a non-transitory storage medium) such as a DVD or CD-ROM, and installed in the storage device by inserting the storage medium into a drive device.

[0021] The storage unit 170 is a HDD, flash memory, RAM (Random Access Memory), etc. The storage unit 170 may be a NAS (Network Attached Storage) device that the payment server 100 can access via a network. The storage unit 170 stores information such as user information 172 including history information 173, content information 174, affiliated store / shop information 176, and scratch information 178. Some of this information may be stored in the storage unit of the user terminal device 10.

[0022] The communication unit 110 is a communication interface for connecting to the network NW, and is, for example, a network interface card.

[0023] The content providing unit 120 has, for example, a web server function, and provides information (content) for displaying various screens of the electronic payment service to the user terminal device 10. The content providing unit 120 reads out necessary content from the content information 174 as appropriate and provides it to the user terminal device 10. The user terminal device 10 accepts various inputs from the user while content is being played by the payment application 20, and transmits the above-mentioned payment information and the like to the payment server 100. The above content may be generated by the payment application 20. In this case, the content providing unit 120 provides the payment application 20 with information necessary for generating the content.

[0024] The payment processing unit 130 performs payment processing based on the payment information transmitted by the user terminal device 10 or the first store terminal device 50. The payment processing unit 130 performs payment processing while referring to the user information 172.

[0025] [User information] FIG. 5 is a diagram showing an example of the contents of user information 172. User information 172 is an example of user registration information. User information 172 includes, for example, a user URL, account ID, telephone number, and password, as well as associated information such as email address, user ID, name, address, date of birth, registration date, charge balance, credit card payment settings, credit card limit, credit card payment amount, available credit card payment amount, payment method settings, bank account, credit card number, charge history information, and payment history information. The user URL is used for remittance processing between users. Registration of a telephone number and password is required when registering for an electronic payment service. The account ID is issued to the user by the payment server 100, and the user ID can be set by the user (or does not have to be set). Similarly, the email address, name, address, and date of birth can be set by the user (or do not have to be set). The registration date is the date on which the user registered for the electronic payment service (the date on which the account was created). Hereinafter, the user's instance (electronic payment account) to which this information is associated will be referred to as an account.

[0026] The charge balance indicates the balance of electronic money set by the user by transferring funds to the account in advance. Transfer methods include transfers from a designated bank's ATM (Automatic Teller Machine) or from a registered bank account. The credit payment setting indicates whether the settings for electronic credit payment have been completed and is set to either "Completed" or "Not Completed." The credit payment limit is the monthly credit payment limit. The credit payment amount is the amount of credit payment already used in the current month. The available credit payment amount is the amount of credit payment available in the current month, calculated by subtracting the credit payment amount from the credit payment limit. While the figure shows only one credit payment limit, in reality, there may also be daily limits, and the lower of these may be set as the credit payment limit. Further details on credit payments will be discussed later. The payment method setting indicates whether the user will currently make electronic payments using the charge balance or by credit payment. The bank account and credit card number are information on the bank account or credit card number (account number, card number) that can be used to deposit funds into the electronic payment service. The charge history information is a history of the user's previous transfers to the electronic payment service to increase the charge balance. The payment history information is information that shows the breakdown of payments made by the user for each payment (date and time, store ID of the store where the purchase was made, payment amount, payment method, etc.).

[0027] In addition to the above information, user information 172 may also associate information on benefits (points, discount coupons, etc.) related to electronic payment services with user identification information (e.g., account ID, email address, telephone number, etc.) The benefits related to electronic payment services include benefits granted for each electronic payment and benefits granted through scratch cards, which will be described later.

[0028] The user information 172 includes history information 173. FIG. 6 is a diagram showing an example of the history information 173. The history information 173 is information in which, for example, a scratch ID, which is identification information for a scratch ticket (described later), is associated with the target affiliated store of the scratch ticket, the target user, the content of the scratch ticket, and the provided content. For example, when a target user uses electronic payment at a target affiliated store, an electronic scratch ticket for the scratch ID is provided to the target user. The content of the scratch is the content of the prize, such as a first prize of XX cashback or a second prize of XX points. The prize may be a discount or other benefit instead of points.

[0029] [Partner / Store Information] 7 is a diagram showing an example of the contents of affiliated store / store information 176. The affiliated store / store information 176 includes, for example, a first table 176A in which an affiliated store ID and a store ID are associated with a store URL, a second table 176B in which an affiliated store ID is associated with an affiliated store name and sales amount (described above), and a third table 176C in which a store ID is associated with a store name. In addition to this information, the affiliated store / store information 176 may also include information such as the category of the affiliated store or store, the store's location, and payment patterns.

[0030] The information processing unit 140 acquires information provided by other server devices and terminal devices. The information processing unit 140 manages user information 172 and affiliated store / store information 176 based on information acquired from the user terminal device 10 and the second store terminal device 70. The information processing unit 140 adds new records to, edits, deletes, etc., the user information 172 and affiliated store / store information 176.

[0031] [Electronic Payment] When payment information is acquired from the user terminal device 10 or the first store terminal device 50, the payment processing unit 130 references the user information 172 to acquire the "payment method setting" of the user. For users whose "payment method setting" is set to "charge balance," the payment processing unit 130 performs electronic payment as follows: For example, the payment processing unit 130 performs electronic payment by decreasing the charge balance managed in association with the user ID and increasing the item value of the affiliated store's sales proceeds. The item value of the affiliated store's sales proceeds is not itself used as electronic money, for example, but rather the amount corresponding to the item value of the sales proceeds is transferred to a bank account in a cycle according to an agreement between the affiliated store and the electronic payment service.

[0032] The payment processing unit 130 performs electronic payments for users whose "setting information" is set to "credit card payment" as follows. Credit card payment is a payment method in cooperation with a credit card company, which is a separate entity from the operator of the electronic payment service. The operator of the electronic payment service acts as the creditor, allowing electronic payments within the credit card payment limit and independent of the remaining balance. To receive the credit card payment service, a user may be required to obtain a credit card provided by the operator of the electronic payment service. The amount used for credit card payment is settled in full on the following month's payment date, for example, by debit from a bank account. In this case, the payment processing unit 130 makes a provisional payment by adding the payment amount to the credit card payment amount and subtracting the same amount from the available credit card balance. On the closing date, the payment processing unit 130 performs the process described above to debit the current month's payment on the following month's payment date, or requests the credit card company operator to perform this process. If the payment amount exceeds the available credit card balance at the time of provisional payment, an error notification is returned to the payment app 20.

[0033] [overview] In response to the completion of electronic payment for the electronic payment service, the content provider 120 of the payment server 100 displays content related to the scratch lottery superimposed on the electronic payment completion screen on the display unit of the user terminal device 10. When the user performs an operation to scratch the scratch lottery ticket of the above content, the information processing unit 140 displays an animation of scratching the scratch area of ​​the scratch lottery ticket.

[0034] The scratching operation is an arbitrary operation such as tapping on the scratch area (see FIG. 10). The animation display is a display in which the winning result of the scratch lottery ticket hidden in the scratch area becomes visible as the scratch area is gradually scratched away (see FIGS. 10 and 11). For example, an animation display may be displayed in which the scratch area is gradually scratched away by an object such as a coin. These processes will be described below.

[0035] [Content displayed after electronic payment is completed] After the electronic payment is completed, the content provider 120 displays content on the display unit, including the name of the store where the electronic payment was made, the payment amount, the points to be awarded, etc. Fig. 8 shows content C1 that is displayed after the electronic payment is completed. By referring to content C1, the user can easily recognize the store where the electronic payment was made, the payment amount, and the points to be awarded.

[0036] [Contents related to scratch cards (first animation)] The content providing unit 120 displays content C1 of FIG. 8 on the display unit, and then displays content C2 of FIG. 9 on the display unit. FIG. 9 is a diagram showing an example of content (first animation) related to a scratch lottery. The first animation is an animation in which content C2 including the scratch lottery ticket and expiration date is superimposed on content C1, and an animation in which content C3 in which information regarding winning is added to content C1 is displayed. For example, after content C2 is displayed for a predetermined time, the content providing unit 120 displays content C3 in which information regarding winning (such as a full refund of the payment amount, a 5% refund, or a 0.5% refund) is superimposed on the scratch lottery ticket of content C2 on the display unit. The information regarding winning is displayed as an animation in which bubbles appear.

[0037] [Scratch lottery content (2nd animation)] The content providing unit 120 displays content C3 of FIG. 9 on the display unit, and then displays content C4 of FIG. 10 on the display unit. FIG. 10 is a diagram showing another example of content related to a scratch lottery. The content providing unit 120 displays content C4, which includes information such as the scratch lottery ticket, an expiration date, and a prompt to tap, on the display unit. When a user performs an operation to scratch off the scratch lottery ticket (for example, a tap operation), the content providing unit 120 displays content C5 of an animation of scratching off the scratch (an example of a "third animation") on the display unit. For example, in response to a tap operation, the content providing unit 120 displays an animation in which a coin gradually scratches the scratch area of ​​the scratch lottery ticket, and an animation in which the winning result that was hidden by the scratch is gradually revealed.

[0038] The content providing unit 120 displays content C5 of Fig. 10 on the display unit, and then displays content C6 of Fig. 11 on the display unit. Fig. 11 is a diagram showing another example of content related to a scratch lottery. The content providing unit 120 displays content C6, which includes the winning results of the scratch lottery, the expiration date, etc., on the display unit.

[0039] Thereafter, the content providing unit 120 causes the display unit to display content C7 including information indicating the total points obtained by adding up the points awarded as a result of the winning and the points awarded through a preset electronic payment. For example, the points acquired through electronic payment are 4P, and the points awarded as a result of the winning are 5P, and information on the total of these, 9P, is included in content C7. For example, when the points awarded as a result of the winning are added up, an animation in which the numbers of points to be awarded are displayed randomly is displayed, followed by the total points.

[0040] For example, when a first predetermined button (e.g., a details button, not shown) in content C7 is operated, a screen including the winning points and the points awarded in the electronic payment service is displayed. Furthermore, when a second predetermined button (e.g., a transition button, not shown) in content C7 is operated, a scratch ticket list C10 in Fig. 14 or a scratch ticket list C11 in Fig. 15, which will be described later, is displayed on the display unit.

[0041] Note that even when contents C4-C6 are displayed, the user can check information about the points 4P earned through electronic payment. For example, the content providing unit 120 displays the points (4P) awarded through a preset electronic payment on the display unit, and then displays content C4 related to a scratch lottery on the display unit. If the scratch lottery ticket is won, the display unit displays the points (9P) that are the sum of the points awarded for winning and the points awarded through the preset electronic payment. This allows the user to recognize that the points earned as a result of winning are added to the points earned through electronic payment, improving satisfaction.

[0042] The above content and animation may be in different forms depending on the user's attributes or the type of electronic payment. User attributes include using a specific service or subscribing to a specific service. The type of electronic payment includes a payment method using a charge balance or a payment method using a credit card. Different forms include, for example, different content content, different colors of animation, or different content or animation itself. This improves entertainment value and user satisfaction.

[0043] Furthermore, the probability of winning may be set to differ depending on the attributes of the user or the type of electronic payment. For example, the probability of winning may be higher for users who use a specified service or who have subscribed to a specified service than for users who do not use the specified service or who have not subscribed to the specified service. For example, the probability of winning for credit card payments may be higher than the probability of winning for balances charged. This allows scratch cards to be used as a marketing tool.

[0044] As described above, the first animation allows the user to recognize that they have been given an opportunity to draw a scratch ticket, and further recognize that scratch tickets are beneficial lotteries. When the user performs a tap operation that evokes the action of actually scratching off the scratch ticket, a second animation is provided that resembles the user actually scratching off the scratch ticket. This improves the entertainment value for the user. Such an animation effect increases user satisfaction with the electronic payment service.

[0045] [flowchart] FIG. 12 is a flowchart showing an example of the flow of processing executed by the payment server 100. First, the payment server 100 determines whether or not the electronic payment has been completed (S100). If the electronic payment has been completed, the payment server 100 determines whether or not the electronic payment is eligible for a scratch lottery (S102). For example, the scratch lottery may be available to all users, or may require that certain conditions be met. The certain conditions may include user attributes or the store being eligible.

[0046] If the electronic payment is not subject to a scratch lottery, the processing of one routine of this flowchart ends. If the electronic payment is subject to a scratch lottery, the content provider 120 displays a first animation on the display unit of the user terminal device 10 (S104). Next, the content provider 120 displays a second animation on the display unit of the user terminal device 10 (S106).

[0047] Next, the information processing unit 140 determines whether or not the scratch area of ​​the scratch lottery has been tapped (S108). For example, the information processing unit 140 determines whether or not the tapping operation has been performed within a predetermined time after the second animation has been displayed. For example, if no tapping operation has been performed within the predetermined time, or if no tapping operation has been performed and other content has been displayed on the display unit, the process proceeds to S114.

[0048] When a tap operation is performed, the content providing unit 120 displays the third animation on the display unit (S110), thereby allowing the user to recognize the winning result.

[0049] Next, the information processing unit 140 executes processing according to the lottery result (S112). The processing according to the lottery result is, for example, a process of calculating points by adding up the points obtained by electronic payment and the points according to the lottery result, and displaying the calculated points on the display unit. Next, the information processing unit 140 stores the processing result in the memory unit 170 (S114). This completes the processing of one routine of this flowchart.

[0050] The storage of the processing results will now be described. When an operation to scratch off the scratch lottery ticket for the content is performed, the information processing unit 140 manages the user's identification information and the scratch lottery ticket identification information managed by the electronic payment service in association with information indicating the winning result of the scratch lottery ticket. When an operation to scratch off the scratch lottery ticket for the content is not performed, the information processing unit 140 manages the user's identification information and the scratch lottery ticket identification information in association with information indicating that the scratch lottery ticket has not been scratched. In response to a predetermined operation by the user, the content providing unit 120 displays on the display unit a screen including one or both of information associating the scratch lottery ticket with the winning result and information associating the scratch lottery ticket with information indicating that the scratch lottery ticket has not been scratched.

[0051] The information processing unit 140 stores the processing results as history information 173. FIG. 13 is a diagram showing an example of the contents of the history information 173. The history information 173 is information managed for each user, and is information in which a processing ID, a payment ID, a scratch ID, information indicating whether a tap operation has been completed, information indicating a winning result, and points awarded according to the winning result are associated with each other. The processing ID is identification information that is assigned each time a scratch lottery ticket is provided to a user. The payment ID is identification information that is assigned for each electronic payment.

[0052] [Information provided by Scratch Mini App] The scratch mini app 30 cooperates with the payment server 100 (for example, the content provider 120) to display the scratch lottery ticket list content C10 on the display unit. FIG. 14 is a diagram showing an example of the scratch lottery ticket list content C10 for the scratch lottery. The scratch lottery ticket list content C10 is information generated by the payment server 100 based on the history information 173.

[0053] Scratch ticket list content C10 includes, for example, a list of scratch tickets that have not been scratched (erased), information indicating the winning results of scratched scratch tickets, points obtained as a result of the winning results, etc. For example, when a user operates a button to start scratch mini app 30, scratch mini app 30 and payment server 100 work together to extract winning scratch tickets and display scratch ticket list content C10 including only the extracted winning scratch tickets on the display unit.

[0054] For example, when the "All" button in the scratch lottery ticket list content C10 is operated, the scratch mini-app 30 and the payment server 100 work together to display the scratch lottery ticket list content C11, including the scratch lottery tickets that the user has scratched off (the scratch lottery tickets that did not win), on the display unit. FIG. 15 is a diagram showing an example of the scratch lottery ticket list content C11 for scratch lottery tickets. In addition to the above, the user can operate the "Refine" button to set the refinement conditions and display the scratch lottery ticket list content C11, including the scratch lottery tickets that meet the conditions, on the display unit.

[0055] When a user selects or taps an unscratched scratch ticket in the scratch ticket list content C10 or C11, the scratch mini-app 30 and the payment server 100 cooperate to display the content C5 in FIG. 10 or the content C6 in FIG. 11 on the display unit, providing the user with an animation of the winning result. For example, the animation is displayed in the area AR1. In this case, different animations may be displayed depending on the type of electronic payment method or the user's attributes. This allows the user to enjoy the entertainment of the scratch ticket through the animation. After the processing is performed, the payment server 100 updates the history information 173. For example, if a scratch ticket is scratched, the information processing unit 140 rewrites the information in the history information 173 to indicate that the corresponding scratch ticket has been tapped.

[0056] As described above, the settlement server 100 and the scratch mini-appli 30 can improve the convenience and satisfaction of users by providing information about scratch lotteries to users.

[0057] FIG. 16 shows an example of a situation in which a scratch ticket is not scratched. For example, assume that an operation to use electronic payment for an electronic payment service is performed on interface screen IF1 (e.g., an interface screen for mobile ordering or internet shopping) provided by a target service linked to the electronic payment service. In this case, for example, when the user transitions to interface screen IF2 provided by the electronic payment service and performs a payment operation, the payment server 100 executes the electronic payment for the electronic payment service. Even if the electronic payment normally displays the animation of the scratch ticket described above, in the case of linkage with such another service, the user may return from interface screen IF2 to interface screen IF3 of the target service before the animation of the scratch ticket is displayed (before the scratch ticket is scratched immediately after it is displayed). In the above case, the payment server 100 manages the presence of unscratched scratch tickets in the history information 173. Even if the user is unable to scratch a scratch ticket, the user can scratch the unscratched scratch ticket in the scratch ticket list content. This improves user convenience and satisfaction.

[0058] Furthermore, for example, when a scratch ticket is awarded to a user, the scratch ticket may be automatically scratched and the winning result may be provided without the user's operation (intention), or the winning result may be reflected if the scratch ticket is a winning ticket even if the scratch ticket is not scratched. In contrast, in this embodiment, an animation is displayed in which the scratch area of ​​the scratch ticket is scratched by the user's operation, just like a physical scratch ticket, and the winning result is reflected when the scratch ticket is scratched and a winning ticket is obtained. This allows users to enjoy the lottery of an electronic scratch ticket with a feeling closer to that of a physical scratch ticket, even though it is an electronic scratch ticket. This improves user satisfaction.

[0059] According to the embodiment described above, the payment server 100, upon completion of electronic payment, displays content related to a scratch lottery ticket on the display unit of the user's terminal device, superimposed on the electronic payment completion screen, and when the user performs an operation to scratch the scratch lottery ticket of the content, executes an animation display of scratching the scratch area of ​​the scratch lottery ticket, thereby making it possible to provide a service that satisfies users to a high degree.

[0060] The above describes the form for carrying out the present invention using an embodiment, but the present invention is not limited to such an embodiment, and various modifications and substitutions can be made within the scope that does not deviate from the gist of the present invention. [Explanation of symbols]

[0061] 10 User terminal device 20. Payment App 100 Payment Server 120 Contents Provider 130 Payment processing unit 140 Information Processing Department 173 History Information

Claims

1. a payment processing unit that executes electronic payment for the electronic payment service; In response to the completion of the electronic payment, On the display unit of the user's terminal device, content relating to the scratch lottery is displayed superimposed on the completion screen of the electronic payment, a processing unit that, when the user performs an operation to scratch the scratch ticket of the content, executes an animation display of scratching the scratch area of ​​the scratch ticket; An information processing device comprising:

2. the operation is a tap operation on the scratch area, The information processing device according to claim 1 .

3. The animation display is a display in which the winning result of the scratch lottery ticket hidden in the scratch area becomes visible as the scratch area is gradually worn away.

3. The information processing device according to claim 1.

4. The processing unit If the scratch lottery ticket is won, a bonus that is a sum of the bonus awarded as a result of the winning and the bonus awarded through the preset electronic payment is displayed on the display unit.

3. The information processing device according to claim 1.

5. the animation display is a display in which the winning result of the scratch lottery ticket hidden in the scratch area is revealed as the scratch area is gradually worn away, The processing unit If the scratch lottery ticket is won, a bonus that is a sum of the bonus awarded as a result of the winning and the bonus awarded through the preset electronic payment is displayed on the display unit.

3. The information processing device according to claim 1.

6. The processing unit After displaying a preset benefit to be granted by the electronic payment on the display unit, displaying content related to the scratch lottery on the display unit; If the scratch lottery ticket is won, a bonus that is a sum of the bonus awarded as a result of the winning and the bonus awarded through the preset electronic payment is displayed on the display unit. The information processing device according to claim 4 .

7. The processing unit When an operation to scratch off the scratch lottery ticket for the content is performed, information indicating a winning result of the scratch lottery ticket is associated with the user's identification information and the identification information of the scratch lottery ticket, which are managed by the electronic payment service; If an operation for scratching off the scratch ticket of the content has not been performed, information indicating that the scratch ticket has not been scratched is associated with the user's identification information and the identification information of the scratch ticket, and the information is managed; In response to a predetermined operation by the user, a screen including one or both of information associating the scratch ticket with a winning result and information associating the scratch ticket with information indicating that the scratch ticket has not been scratched is displayed on a display unit.

3. The information processing device according to claim 1.

8. When the user performs an operation to scratch off a scratch ticket of content related to the scratch ticket displayed on a display unit of the user's terminal device in response to the completion of electronic payment of the electronic payment service, first information is generated in which information indicating the winning result of the scratch ticket is associated with the user's identification information and the identification information of the scratch ticket, which are managed by the electronic payment service; If an operation for scratching off the scratch ticket of the content has not been performed, second information is generated in which information indicating that the scratch ticket has not been scratched is associated with the identification information of the user and the identification information of the scratch ticket; a processing unit that refers to the first information and the second information in response to a predetermined operation by the user and displays on a display unit a screen including one or both of information associating the scratch ticket with a winning result and information associating the scratch ticket with information indicating that the scratch ticket has not been scratched; Information processing device.

9. The processing unit When the user performs an operation to scratch off the scratch ticket of the content, an animation display is executed in which a scratch area of ​​the scratch ticket is scratched off; The animation display is a display in which the winning result of the scratch lottery ticket hidden in the scratch area becomes visible as the scratch area is gradually worn away. The information processing device according to claim 8 .

10. The computer performing an electronic payment of the electronic payment service; In response to the completion of the electronic payment, a process of displaying content relating to the scratch lottery on a display unit of the user's terminal device in a manner superimposed on the completion screen of the electronic payment; a process of displaying an animation of scratching off a scratch area of ​​the scratch ticket when the user performs an operation to scratch off the scratch ticket of the content; An information processing method that performs the above.

11. On the computer, performing an electronic payment of the electronic payment service; In response to the completion of the electronic payment, a process of displaying content relating to the scratch lottery on a display unit of the user's terminal device in a manner superimposed on the completion screen of the electronic payment; a process of displaying an animation of scratching off a scratch area of ​​the scratch lottery ticket when the user performs an operation to scratch off the scratch lottery ticket of the content; A program that executes the following.

12. The computer When the user performs an operation to scratch off a scratch ticket of content related to the scratch ticket displayed on a display unit of the user's terminal device in response to the completion of electronic payment of the electronic payment service, a process of generating first information in which information indicating a winning result of the scratch ticket is associated with the user's identification information and the identification information of the scratch ticket, which are managed by the electronic payment service; If an operation for scratching off the scratch ticket of the content has not been performed, a process of generating second information in which information indicating that the scratch ticket has not been scratched is associated with the identification information of the user and the identification information of the scratch ticket; a process of displaying on a display unit a screen including one or both of information associating the scratch ticket with a winning result and information associating the scratch ticket with information indicating that the scratch ticket has not been scratched, by referring to the first information and the second information in response to a predetermined operation by the user; An information processing method that performs the above.

13. On the computer, When the user performs an operation to scratch off a scratch ticket of content related to the scratch ticket displayed on a display unit of the user's terminal device in response to the completion of electronic payment of the electronic payment service, a process of generating first information in which information indicating a winning result of the scratch ticket is associated with the user's identification information and the identification information of the scratch ticket, which are managed by the electronic payment service; If an operation for scratching off the scratch ticket of the content has not been performed, a process of generating second information in which information indicating that the scratch ticket has not been scratched is associated with the identification information of the user and the identification information of the scratch ticket; a process of displaying on a display unit a screen including one or both of information associating the scratch ticket with a winning result and information associating the scratch ticket with information indicating that the scratch ticket has not been scratched, by referring to the first information and the second information in response to a predetermined operation by the user; A program that executes the following.

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