Management server for managing specific health guidance, management system, and specific health guidance management method

Abstract

To provide a technology for facilitating the management of specific health guidance by a support organization, and for reducing the number of support object persons to be dropped in the middle of specific health guidance.SOLUTION: The management server constitutes a management system that manages specific health guidance for the support target person. A function of causing a management server to display a management screen including information generated based on health guidance information indicating an appointment, a plan, a progression status, an achievement, and a record of guidance content of the specific health guidance for the support target person; and a function of causing a management server to display a management screen including information indicating a progression status of the specific health guidance for the support target person; And a function of receiving transmission of an e-mail or a message input from the terminal of the medical checkup manager through the management screen to the terminal of the support target person.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The technology of the present disclosure relates to a management server for managing specific health guidance, a management system, and a management method for specific health guidance. [Background technology]

[0002] Under the insurance system introduced in April 2008 as a result of amendments to the Health Insurance Act, specific health checkups (hereinafter referred to as "specific health checkups") are being conducted for the prevention of lifestyle-related diseases for public health insurance subscribers aged 40 to 74. In these specific health checkups, individuals with or at risk of developing metabolic syndrome are identified as candidates for support through specific health guidance aimed at improving lifestyle habits.

[0003] Health insurers who operate public health insurance are obligated to provide specific health guidance to their subscribers. In addition, businesses that employ subscribers of such health insurance are required to actively cooperate in providing specific health guidance. Specific health guidance is generally provided by support organizations such as medical institutions commissioned by such health insurers and businesses.

[0004] To date, various technologies utilizing computer network technology have been proposed to enable support organizations to smoothly provide specific health guidance to support recipients. For example, Patent Document 1 listed below discloses a specific health guidance support system in which a server connected via a network to a terminal of a medical insurer, a terminal of an implementing organization, and a terminal of a support recipient manages information used in the implementation of specific health guidance. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Publication No. 2022-58946 Summary of the Invention [Problem to be solved by the invention]

[0006] Specific health guidance is usually provided over a long period of time, typically three months or more. For this reason, it is desirable for support organizations that provide specific health guidance to be able to more easily communicate with recipients and manage the information obtained through the guidance. Furthermore, because recipients are not obligated to receive specific health guidance, there has been the problem that some recipients lose interest in continuing the guidance midway through, become unable to be contacted, and drop out.

[0007] Until now, sufficient efforts have not been made to address the above issues with specific health guidance. These issues are not limited to specific health guidance implemented under the current Health Insurance Act system, but are common to all long-term health guidance provided to recipients by support organizations commissioned by medical insurers or businesses.

[0008] The present application aims to provide technology that can simplify the management of the implementation of specific health guidance by support organizations that have been commissioned to implement the guidance, and can reduce the number of support recipients who drop out of the guidance midway. [Means for solving the problem]

[0009] The technology of the present disclosure can be realized in the following forms.

[0010] [First Form] A first form of the technology disclosed herein is provided as a management server. The management server of the first form constitutes a management system that manages specific health guidance provided by a support organization to support recipients identified through specific health checkups. The management server of the first form includes a communication control unit that controls communication between a terminal of the support recipient, a terminal of the support organization, and a terminal of a health checkup manager who has entrusted the support organization with providing the specific health guidance, via a network; a data management unit that manages support recipient information, including attribute information that is information about the attributes of each support recipient, and health guidance information that indicates a record of the reservations, plans, progress, and results of the specific health guidance for the support recipient, and the guidance content, in a database connected to the management server; and a management processing unit that displays a management screen including information related to the specific health guidance on a terminal logged in to the management system and accepts input from the logged-in terminal via the management screen. The management processing unit has the following functions: (i) a function to display the management screen containing information generated based on the support recipient information on the terminal of the support institution that has logged in to the management system, and to reflect input received from the support institution's terminal through the management screen in the support recipient information; and (ii) a function to display the management screen containing information generated based on the health guidance information and indicating the progress of the specific health guidance for the support recipient on the terminal of the health checkup manager that has logged in to the management system, and to accept emails or messages entered from the terminal of the health checkup manager through the management screen for transmission to the terminal of the support recipient. According to the management server of the first embodiment, an interactive management screen that can acquire and record information that can be used for specific health guidance can be displayed on the terminal of the support organization, thereby facilitating the management of the implementation of specific health guidance by the support organization. Furthermore, according to the management server of the first embodiment, a health checkup manager such as a medical insurer or business operator can check the progress of the specific health guidance for the support recipient through the management screen displayed on the terminal and can contact the support recipient through the management system. Therefore, it is easy for the health checkup manager to be actively involved in the support recipient's efforts to receive specific health guidance, and it is possible to prevent the support recipient from losing interest and dropping out midway through the specific health guidance.

[0011] [Second Form] In the management server described in the first form above, the management processing unit may generate statistical information indicating the status of the specific health guidance for the support recipients, with the support recipients linked to the health checkup manager as a population, based on the health guidance information, and display the information on the management screen of the health checkup manager's terminal. According to the management server of the second embodiment, the health checkup manager can grasp, through the management screen displayed on the terminal, the progress status of the specific health guidance for all support recipients for whom the health checkup manager is responsible, as statistical information. This enables the health checkup manager to be more appropriately involved in the specific health guidance that the support recipients are receiving.

[0012] [Third Form] In the management server described in the first or second form above, the management processing unit has a function of generating a sending schedule for reminder emails to be sent to the support recipient's terminal based on preset sending conditions to encourage the implementation of the specific health guidance items, sending the reminder emails in accordance with the sending schedule, and a function of recording the sending schedule and a sending history of the reminder emails in the health guidance information, and may cause the management screen showing the sending schedule and the sending history to be displayed on the health checkup manager's terminal. The third embodiment of the management server allows for easy sending of reminder emails to support recipients through the management system. This prevents support recipients from dropping out of specific health guidance due to, for example, forgetting the implementation date. Furthermore, even if the support organization loses contact with the support recipient during the specific health guidance, the support organization can report the sending of reminder emails to the health checkup manager based on the information recorded in the database. This facilitates meeting the conditions set forth by the Ministry of Health, Labor and Welfare that allow specific health guidance to be considered completed even in situations where the results of the specific health guidance cannot be evaluated. Furthermore, the health checkup manager can monitor the status of reminder emails sent to support recipients through the management screen displayed on their device, allowing the health checkup manager to more accurately monitor the status of the support recipient's specific health guidance.

[0013] [Fourth Form] In the management server described in any of the first, second, and third forms above, the management processing unit may have a function to accept, as the sending condition, a setting of the number of times to send the reminder email for each implementation item of specific health guidance, and a function to generate a sending schedule for the reminder email based on the setting of the number of times to send. According to the fourth embodiment of the management server, a simple operation via the management screen can be used to set reminder emails to be sent to support recipients at an appropriate frequency. Therefore, support recipients can be appropriately alerted to specific health guidance, further reducing the likelihood of support recipients dropping out of specific health guidance midway through. Furthermore, according to the fourth embodiment of the management server, the number of reminder emails to be sent can be appropriately set in accordance with an agreement with the health checkup manager. Therefore, for support recipients who become unreachable midway through specific health guidance, reminder emails can be easily sent so as to meet the conditions set by the Ministry of Health, Labor and Welfare for the specific health guidance to be considered completed.

[0014] [Fifth Form] In the management server described in any of the first, second, third, and fourth forms above, the management processing unit may have a function of registering emails exchanged between the support recipient and the support organization staff member in the health guidance information, and a function of displaying on the support organization terminal the management screen including an email list image that chronologically lists the records of emails exchanged between the support organization staff member and the support recipient, and a function of displaying the contents of an email selected on the email list image on the management screen. According to the fifth embodiment of the management server, emails exchanged between the support organization staff and the support recipient during specific health guidance can be viewed on the management screen, enabling the support organization staff to provide more appropriate guidance to the support recipient based on the content of the emails exchanged.

[0015] [Sixth Form] In the management server described in any of the first, second, third, fourth, and fifth forms, the management processing unit is capable of communicating with a management application program pre-installed on the terminal of the support recipient, and may reflect information input from the terminal of the support recipient through the management application program and transmitted to the management system in the support recipient information. According to the management server of the sixth embodiment, the support recipient can easily contact the person in charge of the support organization via the management application program installed on his / her own terminal. This prevents the support recipient from losing contact with the person in charge of specific health guidance during the specific health guidance. In addition, it becomes easier for the support organization to manage the specific health guidance for the support recipient.

[0016] [Seventh Form] In the management server described in any of the above first, second, third, fourth, fifth, and sixth forms, the management processing unit may have a function of accepting input of a desired appointment date and time for the first health guidance interview from the terminal of the support recipient who has logged in to the management system and reflecting the input in the health guidance information; a function of displaying the desired appointment date and time on the management screen of the support agency's terminal and, in accordance with input accepted from the support agency's terminal via the management screen, confirming the appointment for the first interview at the desired appointment date and time and registering it in the health guidance information; and a function of sending an email to the support recipient's terminal informing them of the confirmation of the appointment for the first interview, in accordance with input accepted from the support agency's terminal via the management screen. According to the management server of the seventh aspect, it is possible for the support recipient to more easily make a reservation for the first interview for specific health guidance, and for the support organization to more easily manage the reservation.

[0017] [Eighth Form] In the management server described in any of the first, second, third, fourth, fifth, sixth, and seventh forms, the management processing unit may have a function of displaying information indicating the reservation for the first health guidance interview and the implementation status on the management screen of the health checkup manager's terminal. The management server of the eighth embodiment allows the health checkup manager to more easily grasp the status of the support recipient's first interview appointment and the status of the first interview, which enables the health checkup manager to be more actively involved in the support recipient's attitude toward specific health guidance.

[0018] [Ninth Form] In the management server described in any of the above first, second, third, fourth, fifth, sixth, seventh, and eighth forms, the health guidance information includes medical examination result information indicating the results of the specific medical examinations for a predetermined number of years, and the management server is connected to a medical examination result analysis unit having a function of outputting analysis results including a prediction of the future health condition of the support recipient using the input medical examination result information and information regarding the current health condition of the support recipient contained in the health guidance information, and the management processing unit may display information indicating the future health condition of the support recipient based on the analysis results on the management screen. According to the management server of the ninth aspect, by using the output results of the medical checkup result analysis section, it becomes possible to provide more appropriate specific health guidance to the support recipient.

[0019] [Tenth Form] In the management server described in any of the first, second, third, fourth, fifth, sixth, seventh, eighth, and ninth forms, the management processing unit displays on the management screen an image showing the progress of a series of implementation items for the specific health guidance arranged in chronological order, and the image showing the progress may include at least the planned implementation date, completion date, and implementation content information for each implementation item. According to the management server of the tenth aspect, the support organization and the health checkup manager can more easily grasp the progress of specific health guidance for each support recipient through their respective management screens.

[0020] [11th embodiment] The 11th embodiment is provided as a management system for managing specific health guidance provided by a support organization to support recipients identified by a specific health checkup. The management server of the 11th embodiment may include the management server according to any one of the first, second, third, fourth, fifth, sixth, seventh, eighth, ninth, and tenth embodiments, and the database connected to the management server. According to the management system of the 11th form, it is possible to facilitate the support institution's management of specific health guidance for support recipients, and it is also possible to facilitate the health checkup manager's understanding of the progress of specific health guidance for support recipients.

[0021] [Twelfth Form] The twelfth form is provided as a management method executed in a management system that manages specific health guidance provided by a support organization to support recipients identified through specific health examinations. The management method of the twelfth aspect comprises the steps of: (a) generating, by the computer of the management system, a management screen containing information generated based on support recipient information managed in a database, including attribute information, which is information related to the attributes of the individual support recipient, and health guidance information indicating the reservations, plans, progress, guidance content, and results of the specific health guidance for the support recipient; (b) causing the computer of the management system to display the management screen on a terminal of the support institution that has logged in to the management system, and reflecting input received from the terminal of the support institution via the management screen in the support recipient information in the database; and (c) causing the computer of the management system to display, by the terminal of a health checkup manager that has logged in to the management system and has entrusted the implementation of the specific health guidance to the support institution, the management screen containing information indicating the progress of the support recipient with the specific health guidance, generated based on the health guidance information, and sending an email or message entered from the terminal of the health checkup manager via the management screen to the terminal of the support recipient. According to the management method of the twelfth embodiment, an interactive management screen that allows the support organization's terminal to acquire and record information that can be used for specific health guidance can be displayed, thereby facilitating the support organization's management of specific health guidance. Furthermore, according to the management method of the first embodiment, a health checkup manager, such as a medical insurer or business operator, can check the progress of the specific health guidance for the support recipient through the management screen displayed on the terminal, and can also contact the support recipient through the management system. This makes it easy for the health checkup manager to actively participate in the support recipient's efforts toward specific health guidance, and prevents the support recipient from losing interest and dropping out midway through the specific health guidance.

[0022] The technology disclosed herein can be realized in various forms other than a management server for managing specific health guidance, a management system, and a management method for specific health guidance, such as a control method for a management system, a program executed by a management server, a storage medium on which the program is recorded, or an interface screen generated by a management system. [Brief explanation of the drawings]

[0023] [Figure 1] FIG. 1 is a schematic diagram showing the configuration of a management system. [Figure 2] 1 is a flow chart showing the flow of specific health guidance provided under the management of the management system. [Figure 3] FIG. 2 is a schematic block diagram showing functional units that configure a control unit of the management server. [Figure 4] FIG. 3 is a schematic block diagram showing information stored in a database of an information storage unit. [Figure 5] FIG. 2 is an explanatory diagram summarizing management screens displayed in the management system. [Figure 6] FIG. 10 is an explanatory diagram showing an example of a reservation management screen for a support recipient. [Figure 7] FIG. 10 is an explanatory diagram summarizing the processes that can be performed on the support management screen for support recipients. [Figure 8] FIG. 10 is an explanatory diagram showing an example of a display on a reservation management screen for a support organization. [Figure 9] FIG. 10 is a first explanatory diagram showing a display example on a support plan management screen for a support institution. [Figure 10] FIG. 20 is a second explanatory diagram showing a display example on the support plan management screen for a support institution. [Figure 11] FIG. 10 is a first explanatory diagram showing a display example of a progress management screen for a support institution. [Figure 12] FIG. 20 is a second explanatory diagram showing a display example on the progress management screen for a support institution. [Figure 13] FIG. 3 is a third explanatory diagram showing a display example on the progress management screen for a support institution. [Figure 14] FIG. 4 is a fourth explanatory diagram showing a display example of a progress management screen for a support institution. [Figure 15] FIG. 10 is an explanatory diagram showing a display example of a support management screen for a support organization. [Figure 16] FIG. 10 is an explanatory diagram showing screen transitions of a support management screen for a support organization. [Figure 17] FIG. 10 is an explanatory diagram showing an example of a reminder management screen on the support management screen for a support organization. [Figure 18] FIG. 10 is an explanatory diagram showing an example of a telephone management screen on the support management screen for a support organization. [Figure 19] FIG. 10 is an explanatory diagram showing an example of an email management screen on the support management screen for a support organization. [Figure 20] FIG. 10 is a first explanatory diagram showing a display example on a progress management screen for a health checkup manager. [Figure 21] FIG. 20 is a second explanatory diagram showing a display example on the progress management screen for the health checkup manager. [Figure 22] FIG. 10 is an explanatory diagram showing an example of an operation screen of a management application program.

[0024] 1. Embodiment: 1-1.System configuration: 1 is a schematic diagram showing the configuration of a management system 10 according to this embodiment. The management system 10 manages specific health guidance provided by a support organization to support recipients identified through specific health checkups (hereinafter also referred to as "specific health checkups") for preventing lifestyle-related diseases.

[0025] Specific health checkups and specific health guidance are conducted under the insurance system stipulated by the Health Insurance Act for public health insurance subscribers of a specified age group. Under the current legal system, the target age group is subscribers between 40 and 74 years old. Specific health checkups are conducted with the aim of identifying people at high risk of lifestyle-related diseases, such as those with metabolic syndrome or those at risk of developing it, and specific health guidance is conducted to support these identified people in improving their lifestyle habits.

[0026] Health insurers are obligated to provide specific health checkups and specific health guidance to their health insurance subscribers. Health insurers and businesses employing their health insurance subscribers can entrust the implementation of specific health checkups and specific health guidance to support organizations that meet legal standards. Support organizations are, for example, medical institutions such as hospitals and clinics that employ personnel qualified to provide specific health guidance. In this specification, the person who entrusts the implementation of specific health checkups and specific health guidance to a support organization is also referred to as a "health checkup manager."

[0027] The management system 10 is configured on a network NW by a management server 11. The management server 11 is configured by a computer having a central processing unit (CPU) and a main memory device (RAM). For convenience, the CPU and RAM are not shown in FIG. 1. In the management server 11, the CPU reads and executes commands and programs prepared in advance on the RAM, thereby functioning as a control unit 12 that controls the management system 10. The control unit 12 has the function of executing various processes, described below, for managing specific health guidance.

[0028] The management server 11 further has a communication control unit 13 that is connected to a network NW and controls communication with the outside. In this embodiment, the network NW is the Internet. The control unit 12 of the management server 11 executes communication with a medical insurer's terminal 21, a business operator's terminal 22, a support recipient's terminal 25, and a support organization's terminal 28, which are logged in to the management system 10, through the network NW connected via the communication control unit 13.

[0029] For convenience, FIG. 1 illustrates one each of the business operator terminal 22, the medical insurer terminal 21, the support recipient terminal 25, and the support organization terminal 28, but the management system 10 is typically used by multiple business operators, multiple medical insurers, multiple support recipients, and multiple support organizations. In the management system 10, multiple business operators are typically linked to and managed by one medical insurer, and multiple support recipients are typically linked to and managed by one business operator. Also, multiple business operators, multiple medical insurers, and multiple support recipients are typically linked to and managed by one support organization.

[0030] In the management system 10, the medical insurer and the business operator are given common authority as health checkup managers who entrust specific health guidance to support organizations. Hereinafter, when there is no need to particularly distinguish between the medical insurer's terminal 21 and the business operator's terminal 22, they will be collectively referred to as the "health checkup manager's terminal 20." Note that it is not necessary for both the medical insurer's terminal 21 and the business operator's terminal 22 to be connected to the management system 10; only one of the medical insurer's terminal 21 and the business operator's terminal 22 may be connected.

[0031] Each of the terminals 20, 25, 28 connected to the management system 10 via the network NW is configured, for example, by a personal computer. The support recipient's terminal 25 may be configured, for example, by a portable information terminal such as a smartphone or tablet terminal. As will be described later, login to the management system 10 by each of the terminals 20, 25, 28 is managed by an account management unit 32 included in the control unit 12 of the management server 11. The account management unit 32 is illustrated in FIG. 3, which will be referred to later.

[0032] It is preferable that a management application program 26, which will be described later, is installed on the support recipient's terminal 25. Hereinafter, the management application program 26 will also be referred to as the "management App 26." The management App 26 will be described later. Note that even if the support recipient's terminal 25 does not have the management App 26 installed, it is possible for the support recipient's terminal 25 to receive services provided via the network NW from the management system 10 through other software or application programs, such as a web browser.

[0033] In this embodiment, the management system 10 includes an information storage unit 15 and a health check result analysis unit 18 in addition to the management server 11. The information storage unit 15 is configured by a large-capacity external storage device that stores information in a non-volatile manner, such as a hard disk (HD) or a solid state disk (SSD). In the information storage unit 15, a database 16 is constructed by a data management unit 30 shown in FIG. 2, which will be referred to later. The database 16 manages various types of information used by the management server 11 to manage specific health guidance. The information stored in the database 16 will be described later.

[0034] The health checkup result analysis unit 18 is configured by a computer equipped with a CPU and RAM. Under the control of the management server 11, the health checkup result analysis unit 18 executes an analysis process that uses the results of the specific health checkups for a predetermined number of years of the support recipient and information on the support recipient's current health condition obtained through specific health guidance, to output an analysis result including a prediction of the support recipient's future health condition. In this embodiment, the health checkup result analysis unit 18 uses AI (Artificial Intelligence) technology in the analysis process so that the accuracy of the analysis result improves as the amount of accumulated data increases. Since the analysis process using AI technology can be realized using known technology, a detailed description will be omitted. As will be described later, the support recipient and the support organization can obtain the results of the analysis process through the management system 10.

[0035] The management system 10 uses the information managed in the database 16 of the information storage unit 15 and the functions of the health check result analysis unit 18 to provide services related to specific health guidance via the network NW to the terminals 20, 25, and 28 of the support recipients, support organizations, and health check manager. The term "service" here refers to functions and processes provided by a computer. The management system 10 uses a management screen, described below, displayed on each of the terminals 20, 25, and 28 to provide the service.

[0036] Below, we will first provide an overview of the flow of specific health guidance provided under the management of the management system 10. Then we will explain the functional parts that make up the control unit 12 of the management server 11, the information managed in the database 16, the contents of the management screen, and the contents of the services provided through the management screen.

[0037] 1-2. Specific Health Guidance Process: 2 is a flow diagram showing the flow of specific health guidance implemented under the management of the management system 10. The flow of specific health guidance described below reflects the fourth revision of the specific health checkups and specific health guidance that will come into effect in fiscal year 2024.

[0038] In step S1, the health checkup manager extracts support recipients who will receive specific health guidance. From among those who have undergone the specific health checkup, the health checkup manager extracts as support recipients those whose results satisfy the conditions for being eligible for specific health guidance, and prepares list data summarizing information about the support recipients in a format compatible with the management system 10. The list data includes email addresses of each extracted support recipient. The list data is sent by email or the like from the health checkup manager's terminal 20 to the management server 11 and to the terminal 28 of the support organization to which the health checkup manager has entrusted the specific health guidance. The list data may be sendable via the management system 10.

[0039] In step S2, the management server 11 sends a reservation email to the email address of each support recipient entered in the directory data to make an appointment for the first interview. Upon receiving the reservation email, each support recipient logs in to the management system 10 using their own terminal 25 to make an appointment for the first interview. The support recipient specifies the method of the first interview, such as a face-to-face interview, online interview, or telephone interview, and inputs the desired appointment date and time from their own terminal 25. At this time, the support recipient can also specify whether the first interview should be conducted in parts.

[0040] After inputting the desired appointment date and time, the support recipient uses his / her own terminal 25 to input answers to a questionnaire prepared in advance by the support organization. The questions in the questionnaire include, for example, questions about the current health condition, medical history, lifestyle habits, etc., which will be useful as reference for specific health guidance. The questionnaire can also be interpreted as equivalent to a medical questionnaire. Note that the support recipient may install the management app 26 on his / her own terminal in step S2, and use the management app 26 to make an appointment with the management system 10 and answer the questionnaire.

[0041] In step S3, the person in charge of the support organization logs in to the management system 10 using the support organization's terminal 28, checks the desired reservation date and time of the support recipient, and if there is an available reservation slot for the desired reservation date and time, confirms the reservation on the management system 10. This causes the reservation to be registered on the management system 10.

[0042] The person in charge at the support organization sends an email to the terminal 25 of the support recipient via the management system 10 to notify them that the reservation has been confirmed. If the support recipient wishes to have the first interview via an online interview, the person in charge at the support organization sets up the online interview using the management system 10 and sends an email containing information for participating in the online interview. The information for participating in the online interview is, for example, a URL indicating the conference room for the online interview.

[0043] In step S4, an initial interview is conducted between the support organization staff and the support recipient. During the initial interview, the results of the specific health checkup are reviewed, and target values ​​for indicators of lifestyle-related diseases such as weight and waist circumference, behavioral goals for achieving those targets, and a schedule for implementing specific health guidance are established. After the initial interview is completed, the support organization staff registers the results of the initial interview in database 16 of management system 10 via terminal 28 of the support organization.

[0044] In step S5, ongoing support is provided in which a support organization staff member periodically contacts the support recipient to check on the situation and provide guidance such as advice and information. The support organization staff member registers the results of ongoing support in database 16 of management system 10 via support organization terminal 28. Note that the ongoing support in step S5 may be omitted depending on the category of specific health guidance the support recipient receives.

[0045] In step S6, a support organization staff member contacts the recipient and evaluates the results of the specific health guidance. In the evaluation, for example, if measurements such as weight and waist circumference reach their target values, the specific health guidance is deemed to have ended. Furthermore, according to the fourth revision, the specific health guidance is also deemed to have ended if the points awarded to the recipient as a result of the specific health guidance have reached a predetermined value.

[0046] At this stage, if the support recipient has not used specific health guidance for a specified period of time since the last time they used it, or if they continue to be unable to be contacted, the support recipient is deemed to have dropped out of specific health guidance. The support organization's staff registers the evaluation results in the data on database 16 of management system 10 via the support organization's terminal 28. Note that if the support recipient has lost eligibility to receive specific health guidance at this stage due to starting medication, leaving their employer, etc., they are also deemed to have dropped out, and this fact is recorded in the data on database 16.

[0047] In step S7, based on a request from the support organization's terminal 28, the management system 10 uses the information managed in the database 16 to generate data for reporting the results of the specific health guidance to the health checkup manager, and transmits the data to the health checkup manager's terminal 20. This enables the support organization's terminal 28 to request the health checkup manager to terminate the specific health guidance through the management system 10. The management system 10 may generate data for reporting to the Ministry of Health, Labor and Welfare based on a request made through the health checkup manager's terminal 20, and submit the data via the network NW.

[0048] According to the fourth amendment, even if a support organization is unable to contact a support recipient and is unable to report the results to the health checkup manager, it can deem that the specific health guidance for that support recipient has ended by meeting certain conditions set by the Ministry of Health, Labor and Welfare. If it is possible to deem that the specific health guidance for that support recipient has ended, the support organization can request the health checkup manager to terminate it. In this specification, the deeming that the specific health guidance has ended under this system is also referred to as "deemed termination." The handling of "deemed termination" in the management system 10 will be described later.

[0049] This marks the end of the specific health guidance for the support recipient. Note that "completion of specific health guidance" includes a state in which the specific health guidance for the support recipient has been completed to the end as planned, a state in which it is finally determined that the support recipient has dropped out of the specific health guidance, and a state in which the "deemed completion" described below has been certified.

[0050] 1-3. Management Server Control Unit Configuration: 3 is a schematic block diagram showing functional units constituting the control unit 12 of the management server 11. The control unit 12 includes a data management unit 30 and a management processing unit 31.

[0051] (a) Data Management Department: The data management unit 30 constructs a database 16 in the information storage unit 15 and manages various data used for specific health guidance on the database 16. Under the control of the management processing unit 31, the data management unit 30 executes processes such as reading, writing, and updating of information from and to the database 16 of the information storage unit 15.

[0052] (2) Management Department: The management processing unit 31 executes various processes for providing services related to specific health guidance to terminals connected via the network NW. The management processing unit 31 includes, as its subordinate functional units, an account management unit 32, a user interface (UI) providing unit 33, a reservation management unit 34, a progress management unit 35, a support management unit 36, a mail management unit 37, and an app management unit 38.

[0053] Below, we will explain each of the functional units 32, 33, 34, 35, 36, 37, and 38 that the management processing unit 31 has in order. In the following explanation, the functions that each of the functional units 32, 33, 34, 35, 36, 37, and 38 has can be rephrased as functions that the higher-level management processing unit 31 or the even higher-level control unit 12 has. Similarly, the processes executed by each of the functional units 32, 33, 34, 35, 36, 37, and 38 can be rephrased as processes that the management processing unit 31 or the control unit 12 executes.

[0054] (2.1) Account Management Department: The account management unit 32 manages the accounts used by the support recipient's terminal 25, the support organization's terminal 28, and the health checkup manager's terminal 20 to log in to the management system 10 via the network NW. The account management unit 32 issues accounts for the management system 10 in response to requests from the terminals 20, 25, and 28 before the management system 10 starts providing services.

[0055] The account management unit 32 executes a process of issuing and registering a unique account for each of the terminals 20, 25, and 28 when the terminals satisfy predetermined conditions. The account information, which is the registration information for each account, is stored in the database 16 of the information storage unit 15. The account management unit 32 uses the account information to perform login authentication for each of the terminals 20, 25, and 28.

[0056] The terminals 20, 25, 28 of the support recipient, the support organization, and the health checkup manager can log in to the management system 10 by being authenticated by the account management unit 32. By logging in to the management system 10, the terminals 20, 25, 28 can receive services from the management system 10 via the network NW.

[0057] (2.2) UI provision department: The UI providing unit 33 provides an interactive UI screen for providing the services of the management system 10 to each of the terminals 20, 25, and 28 that have logged in to the management system 10. The UI screen includes a content image representing information provided from the management server 11 to the user of each of the terminals 20, 25, and 28, and an object image for receiving an operation from the user via an input / output device of each of the terminals 20, 25, and 28.

[0058] In this specification, the UI screens displayed on the terminals 20, 25, and 28 by the management system 10, including the UI screens provided to the terminals 20, 25, and 28 by the UI providing unit 33, are referred to as "management screens." In this embodiment, the management screens are provided as homepages that can be displayed by web browser software or as operation screens for the management app 26. In other embodiments, the management screens may be displayed by other software or application programs compatible with the management system 10 that are pre-installed on the terminals 20, 25, and 28.

[0059] The UI providing unit 33 displays a management screen on the display unit of each of the terminals 20, 25, 28 that have logged in to the management system 10, and accepts input from each of the terminals 20, 25, 28 through the management screen. Under the control of each functional unit described below, the UI providing unit 33 provides each of the terminals 20, 25, 28 that have logged in to the management system 10 with various management screens corresponding to each process described below. Specific examples of the management screens will be described later.

[0060] (2.3) Reservation Management Department: The reservation management unit 34 manages reservations for the first interview for specific health guidance that the support recipient makes with the support organization through the management system 10. The reservation management unit 34 manages data used to manage the reservations as reservation information 44b in the database 16. The reservation information 44b is illustrated in FIG. 4, which will be referred to later.

[0061] The support recipient logs into the management system 10 on his / her own terminal 25 according to the instructions in the reservation email sent by the reservation management unit 34, and can request a reservation for the first interview from the support organization through the "reservation management screen for support recipient," which is one of the management screens provided by the UI provision unit 33. "Requesting a reservation" here means inputting the interview method, desired reservation date and time, etc. The reservation management screen for support recipients will be described later. The reservation management unit 34 records information representing the reservation request in the reservation information.

[0062] The person in charge of the support institution can log in to the management system 10 using the terminal 28 of the support institution and check the details of the reservation request from the support recipient through the "reservation management screen for support institution," which is one of the management screens provided by the UI providing unit 33. The reservation management screen for support institution will be described later.

[0063] If the support organization's staff member can accommodate the reservation request, they confirm the reservation on the reservation management screen for the support organization. The reservation management unit 34 registers the confirmed reservation details in reservation information 44b. The reservation management unit 34 also sends a reservation confirmation email to the support recipient's terminal 25 notifying them of the confirmation of the reservation. Since the management system 10 complies with the fourth revision, the reservation management unit 34 awards points to the support recipient when the support organization's terminal 28 inputs information that the first interview was conducted within one week of the date of the specific health checkup via a progress management screen (described later).

[0064] If the support recipient wishes to have an initial online interview, the support organization staff member can issue a URL for entering the conference room on the network NW, which is the venue for the online interview, through the support organization's reservation management screen under the control of the reservation management unit 34. The support organization staff member can also send an email containing the URL to the support recipient's terminal 25 through the support organization's reservation management screen.

[0065] (2.4) Progress Management Department: The progress management unit 35 manages progress information 44d, described below, that indicates the progress of the support recipient in receiving specific health guidance. The progress information 44d is illustrated in FIG. 4, which will be referred to later. The progress management unit 35 performs processes such as reading and writing the progress information 44d stored in the database 16. Each time specific health guidance is provided to the support recipient, the progress management unit 35 updates the progress information 44d in accordance with the details of the specific health guidance provided. In addition, the progress management unit 35 provides the progress information 44d to the UI provision unit 33, and causes the UI provision unit 33 to generate a "progress management screen," described below, that indicates the progress of the specific health guidance.

[0066] The support recipient and the person in charge at the support organization can check the progress of the support recipient's specific health guidance through the progress management screen displayed on their respective terminals 25, 28. Furthermore, in the management system 10 of this embodiment, the person in charge of the health checkup manager can also check the progress of the support recipient's specific health guidance through the progress management screen generated for the health checkup manager and displayed on the health checkup manager's terminal 20. The progress management screen generated for the health checkup manager is also called the "manager's progress management screen." Details of the progress management screen will be described later.

[0067] (2.5) Support Management Department: The support management unit 36 ​​executes processing to support the implementation of specific health guidance. The support management unit 36 ​​reads health guidance information 43b (described later) from the database 16 and provides it to the UI provision unit 33, causing the UI provision unit 33 to generate a "support plan management screen" and a "support management screen," which can be used on the terminals 25, 28 of the support recipient and the support organization. The health guidance information 43b is illustrated in FIG. 3, which will be referred to later.

[0068] The support plan management screen allows the support organization staff to easily search for information on specific health guidance in the database 16. Furthermore, the support recipient or the support organization staff can understand the implementation details of the specific health guidance through the support management screen, and can record and register information obtained in connection with the implementation of the specific health guidance. In addition, the support recipient or the support organization staff can issue a command to execute analysis processing in the health check result analysis unit 18 through the support management screen. The support plan management screen and the support management screen will be described later.

[0069] (2.6) Mail Management: The email management unit 37 manages email exchanges related to specific health guidance between the health checkup manager, the support recipient, and the support organization.

[0070] The email management unit 37 sends emails entered through the management screen provided by the UI provision unit 33 from each of the health checkup manager's terminal 20, the support recipient's terminal 25, and the support organization's terminal 28, in accordance with a sending command received through the management screen. In addition, the email management unit 37 works in conjunction with the data management unit 30 to store the sending date and time of the email and the email content in the database 16 of the information storage unit 15 as email information 44g, which will be described later. The email information 44g is shown in FIG. 4, which will be referred to later.

[0071] During the exchange between the support organization and the support recipient during specific health guidance, an email may be sent from the support recipient's terminal 25 to the email address of the support organization's staff member without going through the management system 10. In this case, the support organization's staff member can register the receipt record and content of the email through the support management screen displayed on the support organization's terminal 28. The email management unit 37 registers the receipt record and content of the email entered from the support organization's terminal 28 through the support management screen in the email information of the database 16 so that they can be referenced on the support management screen. The management of emails from the support recipient will be explained later.

[0072] The email management unit 37 has a function to cause the UI providing unit 33 to display an "email list image" that displays a chronological list of records of emails exchanged between the support organization and the support recipient on the "email management screen" of the support management screen. The email management unit 37 also has a function to display the contents of an email selected by a support organization staff member on the email list image on the support management screen. The email management screen and the email list image will be described later.

[0073] The email management unit 37 manages the sending of reminder emails to the support recipient's terminal 25 to urge them to implement the specific health guidance action items. Reminder emails are sent before the scheduled date for the specific health guidance action items to call the support recipient's attention to implementing the action items. Reminder emails are also sent after the scheduled date for the specific health guidance action items to support recipients who have not completed the action items to urge them to reset their usage of the action items.

[0074] The email management unit 37 sends a reminder email to the support recipient's terminal 25, based on preset conditions for sending reminder emails, before the scheduled date on which the specific health guidance action items are to be implemented, to draw attention to the scheduled date. Furthermore, if no results for the specific health guidance action items are registered on the scheduled date for the action items, the email management unit 37 sends a reminder email to the support recipient's terminal 25 after the scheduled date, based on preset conditions for sending reminder emails, to urge the support recipient to reuse the action items.

[0075] The email management unit 37 has a function of generating a reminder email sending schedule. Based on preset reminder email sending conditions, the email management unit 37 generates a reminder email sending schedule to be sent to the support recipient's terminal 25 around the scheduled date on which the implementation items of the specific health guidance are to be implemented.

[0076] The conditions for sending reminder emails include, for example, the number of times reminder emails are sent, the interval between days when reminder emails are sent, the period during which reminder emails are sent, etc. When a scheduled date for implementing specific health guidance is set, the email management unit 37 generates a transmission schedule for sending reminder emails at a preset number of times and at preset intervals before and after the scheduled date. Unless a setting to stop the transmission is made through the management system 10, the email management unit 37 automatically sends reminder emails according to the transmission schedule generated by the email management unit 37.

[0077] In this embodiment, the email management unit 37 can accept settings for at least the number of reminder emails to be sent, among the reminder email sending conditions, through a management screen displayed on the support organization's terminal 28. The number of reminder emails to be sent can be set for each support recipient or for each implementation item of specific health guidance. The number of reminder emails to be sent may be set for each business operator or medical insurer to which the support recipient belongs. The number of reminder emails to be sent may be set as the number of emails to be sent before the scheduled date and the number of emails to be sent after the scheduled date. The email management unit 37 may be able to accept settings for reminder email sending conditions other than the number of emails to be sent, through a management screen displayed on the support organization's terminal 28. The email management unit 37 may be able to accept settings for reminder email sending conditions, such as the period and interval for sending reminder emails.

[0078] The email management unit 37 has a function of recording the sending history of reminder emails in the database 16 of the information storage unit 15. When the email management unit 37 sends a reminder email, it records the sending date and time as the sending history of the reminder email in the database 16. As will be described later, in the management system 10, the sending schedule and sending history of reminder emails are displayed on the support management screen and email management screen. Note that information related to reminder emails is managed as email information 44g in the database 16 of the information storage unit 15. Details of the management screen for managing reminder emails will be described later.

[0079] In the management system 10, information on the sending record of the reminder email is used by the support organization to report the performance to the health checkup manager. If the support organization is unable to contact the support recipient and is unable to obtain evaluation data from the support recipient, it will be unable to report the performance to the health checkup manager at step S7 in Fig. 2. In addition, there may be cases where the support organization is unable to make a termination claim, such as a claim for expenses for the specific health guidance for the support recipient, to the health checkup manager.

[0080] According to the fourth amendment, even in such cases, the support organization can consider the specific health guidance for the support recipient to have ended by reporting to the health checkup manager that it has urged the support recipient to implement the specific health guidance. This "deemed end" certification allows the support organization to request the health checkup manager to end the guidance.

[0081] According to the management system 10, the support organization can transmit the history of sending reminder emails to the health checkup manager via the management system 10 as a report on the history of urging support recipients to implement specific health guidance. This makes it easy to certify deemed completion for support recipients who cannot be contacted and for whom specific health guidance cannot be implemented. This prevents situations where such support recipients cannot be certified as deemed completed and a request for termination cannot be made to the health checkup manager, thereby improving the record of completion of specific health guidance.

[0082] (2.7) App management department: The app management unit 38 manages the cooperation between the management app 26 installed on the support recipient's terminal 25 and the management system 10. The app management unit 38 reflects information entered by the support recipient through the management app 26 in support recipient information 43 (described below) in the database 16 of the information storage unit 15. The app management unit 38 controls the exchange of messages via the management app 26 between the support recipient's terminal 25, the support organization's terminal 28, and the health checkup manager's terminal 20.

[0083] Additionally, the app management unit 38 executes processing for cooperation with the management app 26. The app management unit 38 also manages information used in cooperation with the management app 26 in the database 16 of the information storage unit 15 as app management information 44h, which will be described later.

[0084] 1-4.Data managed in the database: FIG. 4 is a schematic block diagram showing information stored in database 16 of information storage unit 15 in blocks.

[0085] As described above, the database 16 stores various types of information that the management server 11 uses to manage specific health guidance. The database 16 includes health checkup manager information 41, support organization information 42, support recipient information 43, and management information 45. Each piece of information 41, 42, 43, and 45 will be explained below in order.

[0086] (1) Health checkup manager information: The health checkup manager information 41 is information about the health checkup manager, and is information that is linked to each health checkup manager and managed in the database 16. The health checkup manager information 41 includes insurer information 41a, which is information about the medical insurer, and business operator information 41b, which is information about the business operator. The health checkup manager information 41 includes, for example, profile information such as the name and address of the health checkup manager, and account information registered by the account management unit 32. The account information includes ID information unique to the health checkup manager, a password for logging in, an email address set as a contact, etc.

[0087] In database 16 of management system 10, insurer information 41a of health checkup manager information 41 is linked to each medical insurer registered in management system 10, and business operator information 41b is linked to each business operator registered in management system 10. In database 16, businesses and medical insurers are linked because the business operator information 41b contains information indicating the medical insurance to which the business operator is enrolled. In addition, businesses and support organizations are linked because the business operator information 41b contains information indicating the support organization to which the specific health guidance is entrusted.

[0088] (2) Support organization information: The support organization information 42 is information about support organizations registered in the management system 10, and is information that is linked to each support organization and managed in the database 16. The support organization information 42 includes, for example, profile information such as the name, type, location, number of qualified personnel, and range of services available of the support organization, as well as account information registered by the account management unit 32. The account information includes ID information unique to the support organization, a password for logging in, an email address set as a contact, and the like. The support organization information 42 stores schedule information for booking an initial interview. This schedule information is updated periodically.

[0089] (3) Information on recipients: Support recipient information 43 is information about support recipients, and is information that is linked to each support recipient and managed in database 16. Support recipient information 43 includes attribute information 43a, which is information about the attributes of each support recipient, and health guidance information 43b, which indicates the reservation, plan, progress, and results of specific health guidance for the support recipient, as well as a record of the guidance content.

[0090] (3.1) Attribute information: The attribute information 43a includes, for example, the support recipient's name, address, date of birth, gender, information indicating the employer, the medical insurance to which the support recipient belongs and information on the medical insurer, other insurance card information, telephone number, and other contact information. The attribute information 43a may also include information on family members living together and information on family members related to lifestyle habits. The attribute information 43a also includes account information registered by the account management unit 32. The account information includes ID information unique to the support recipient, an account name and password set by the support recipient to log in to the management system 10, a personal email address, and the like.

[0091] In the database 16 of the management system 10, the support recipient and the business are linked because the attribute information 43a contains information indicating the business to which the support recipient is employed. Also, the attribute information 43a contains information on the medical insurance plan the support recipient is enrolled in and the medical insurer, so the support recipient and the medical insurer are linked.

[0092] (3.2) Health Guidance Information: Health guidance information 43b is information related to specific health guidance linked to each support recipient, and includes health check result information 44a, reservation information 44b, support plan information 44c, progress information 44d, performance information 44e, support record information 44f, email information 44g, and app management information 44h. Each piece of information 44a, 44b, 44c, 44d, 44e, 44f, 44g, and 44h in health guidance information 43b will be explained below in order.

[0093] (3.2.1) Health checkup result information: The health checkup result information 44a is information summarizing the results of the specific health checkups of the support recipient. The health checkup result information 44a includes the results of the specific health checkups for a predetermined number of years from the past to the present. The health checkup result information 44a includes, for example, the date and time when the health checkups were conducted, information about the support organization that conducted the specific health checkups, measurement results of height, weight, waist circumference, blood pressure, etc., medical history recorded in questionnaires and interviews during the specific health checkups, information about medications being taken, etc.

[0094] (3.2.2) Reservation Information: The reservation information 44b is information relating to the reservation of the first interview for specific health guidance, and is information acquired by the reservation management unit 34 of the management processing unit 31 during reservation processing. The reservation information 44b includes, for example, the support organization in charge of the first interview, the desired reservation date and time of the support recipient, the reservation date and time confirmed by the support organization, and other information relating to the details of the first interview. The "information relating to the details of the first interview" includes, for example, information on the interview method, such as an online interview, a face-to-face interview, or a telephone interview, information on the person in charge at the support organization, URL information for the online interview, and the location of the face-to-face interview. If the first interview is conducted in parts, the reservation information 44b registers information indicating that the interview will be conducted in parts, as well as information relating to the reservations for each part of the interview.

[0095] (3.2.3) Support Plan Information: The support plan information 44c includes information indicating the content of the support plan for specific health guidance. "Information indicating the content of the support plan for specific health guidance" is, for example, the health guidance category, the name of the support course, the implementation schedule for specific health guidance, and information on the goals to be achieved for the health guidance. The support plan information 44c also includes, for example, information on the support institution, such as the support institution in charge of health guidance and the person in charge at that support institution.

[0096] The "health guidance category" mentioned above refers to a category based on the level of support derived from the results of the specific health checkup, and includes at least two categories: "motivational support" and "active support." The "health guidance category" may also include "information provision." Furthermore, the "support course" refers to a type of pre-defined plan that combines the implementation period, implementation items, and implementation means of specific health guidance for each health guidance category. The management system 10 allows specially designed support courses to be pre-defined for each health checkup manager or support organization and registered in the database 16. The "information on health guidance goals" includes, for example, behavioral goals agreed upon between the support organization staff and the support recipient during the initial interview, and target values ​​for measurement items in the specific health checkup, such as weight and waist circumference.

[0097] In addition, the support plan information 44c includes information individually obtained from the support recipient, such as the support recipient's requests, health precautions for the support recipient, etc. The support plan information 44c may also include information indicating the points that will be awarded to the support recipient as a result of the implementation of the support course.

[0098] (3.2.4) Progress Information: The progress information 44d is information that indicates the progress of the support recipient's specific health guidance. As will be described below, the progress information 44d includes information from the sending of the reservation email to the support recipient to the end of the specific health guidance.

[0099] The progress information 44d includes information acquired by the reservation process and linked to the reservation information 44b. The progress information 44d includes information indicating the progress of the reservation process, such as information indicating whether the reservation email has been sent or not, the scheduled sending date and time of the reservation email and the actual sending date and time, whether or not a reservation request has been made by the support recipient, and whether or not the reservation has been confirmed by the support organization.

[0100] The progress information 44d includes information linked to the support plan information 44c, such as the implementation schedule of specific health guidance. The progress information 44d records information indicating the current status, such as whether each implementation item of specific health guidance has been implemented or not. Examples of "implementation items of specific health guidance" include an "initial interview," "ongoing support" in which the support recipient is periodically contacted by means of email or telephone to provide advice or receive consultation, and an "performance evaluation" conducted at the final session of a series of ongoing support.

[0101] (3.2.5) Performance Information: The performance information 44e is information that indicates the performance of specific health guidance. For example, the performance information 44e records the date and time of implementation and the details of implementation for each of the implementation items described above. The performance information 44e also records the measurement results of values ​​that serve as indicators of lifestyle-related diseases, such as weight and waist circumference, after the specific health guidance began, along with the measurement dates.

[0102] Furthermore, the performance information 44e records information indicating the achievement status of the behavioral goals included in the support plan information 44c, which is input via the management screen from the support recipient's terminal 25 or the support organization's terminal 28. In addition, the performance information 44e records points awarded to the support recipient for implementing the specific health guidance items and achieving the behavioral goals.

[0103] (3.2.6) Support Record Information: The support record information 44f is mainly information on recorded matters entered from the support recipient's or support organization's terminals 25, 28 via the management screen or management App 26, etc., from the time the reservation email is sent to the support recipient until the specific health guidance is completed. The support record information 44f includes information such as health reports, comments, requests, and the appearance of the support staff observed by the support organization staff during the interview, etc.

[0104] The support record information 44f also includes information summarizing advice, guidance, opinions, and impressions provided by the support institution's staff to the support recipient, as well as questions and answers exchanged between the support recipient and the staff. The support record information 44f also includes the contents of a questionnaire submitted by the support recipient at the time of reservation. The support record information 44f also includes messages sent by the support recipient or the support institution's staff via the management screen of the management system 10.

[0105] (3.2.7) Email Information: The email information 44g is information managed by the email management unit 37. The email information 44g includes information on the sending and receiving dates and times of emails exchanged between the support organization, the support recipient, and the health checkup manager, as well as the content of the emails, from the time the reservation email was sent to the support recipient until the end of the specific health guidance.

[0106] As explained in the section explaining the email management unit 37, the email information 44g includes information on emails sent from the support recipient's terminal 25 to the support organization's terminal 28 without going through the management system 10 and entered through the management screen from the support organization's terminal 28. The email information 44g also includes information on reminder emails sent to the support recipient and information on emails sent from the health checkup manager's terminal 20 to the support recipient's terminal 25.

[0107] (3.2.8) App management information: The app management information 44h includes information used in cooperation between the management app 26 installed on the support recipient's terminal 25 and the management system 10. The app management information 44h includes, for example, information entered by the support recipient into the management app 26, information received by the support recipient through the management app 26, and log information showing the support recipient's usage history of the management app 26. The app management information 44h records the transmission records and contents of messages exchanged between the support recipient, the support organization, and the health checkup manager through the management app 26.

[0108] (4) Management information: The management information 45 includes information used by the control unit 12 to manage and operate the management system 10. The management information 45 includes, for example, calendar information used for reservation processing and schedule management of specific health guidance. The management information 45 also includes information on pre-set support courses. The support course information includes the name of the support course, the health guidance category to which the support course corresponds, and the implementation items to be implemented in the support course. In addition, the management information 45 may include information on points to be awarded to the support recipient when each implementation item of the specific health guidance is implemented or when the behavioral goal set in the specific health guidance is achieved.

[0109] 1-5.Administration screen provided by the management system: FIG. 5 is an explanatory diagram summarizing the types of management screens that are displayed on the terminals 20, 25, and 28 of the support recipient, support organization, and health manager in the management system 10.

[0110] The management processing unit 31 of the management system 10 causes the support recipient's terminal 25 to display an appointment management screen 50 and a support management screen 80. The support organization's terminal 28 causes the support recipient's terminal 28 to display an appointment management screen 51, a support plan management screen 60, a progress management screen 70, and a support management screen 81. The health checkup manager's terminal 20 causes the progress management screen 71 to be displayed.

[0111] The following describes the management screens 50, 80 for the support recipient displayed on the support recipient's terminal 25, the management screens 51, 60, 70, 81 for the support institution displayed on the support institution's terminal 28, and the management screen 71 for the health checkup manager displayed on the health checkup manager's terminal 20. Finally, the App operation screen 100, which is the operation screen for the management App 26 displayed on the support recipient's terminal 25, will also be described.

[0112] 1-5-1. Management screen of the recipient's device: (1.1) Reservation management screen for recipients: FIG. 6 is an explanatory diagram showing screen transitions of the reservation management screen 50 displayed on the support recipient's terminal 25.

[0113] As described above, the support recipient can request a reservation for the first interview through the reservation management screen 50 for the support recipient by logging in to the management system 10 according to the instructions in the reservation email sent from the management system 10 to their own terminal 25. The support recipient can first select the support organization to request a reservation from and the desired method of the first interview on a screen not shown. Once these are selected, a reservation calendar image 52 is displayed on the reservation management screen 50, in which reservation slots are arranged by day on a monthly basis. The reservation calendar image 52 is generated based on the schedule information included in the support organization information 42 in the database 16.

[0114] Each appointment slot in the appointment calendar image 52 is displayed with a mark indicating whether the appointment can be made (◯) or not (×) based on the schedule information of the selected support organization. When an available date is selected in the appointment calendar image 52, an appointment time slot image 53 is displayed in which the time slots available for reservations on that day are arranged vertically. When an available time slot is selected from the appointment time slot image 53, the appointment request button BTa, which is a button image for "booking an initial interview," can be clicked. When the support recipient clicks the appointment request button BTa, a request for an appointment with the selected support organization is sent to the management system 10.

[0115] In this embodiment, after completing the reservation request, a questionnaire button BTb, which is a button image displaying "Answer the questionnaire," becomes clickable on the reservation management screen 50. When the support recipient clicks the questionnaire button BTb, a questionnaire prepared in advance by the support organization is displayed on the support recipient's terminal 25. The support recipient can enter answers to the questionnaire through their own terminal 25.

[0116] Once the input is complete, the questionnaire responses are sent to the management system 10 and recorded in the support record information 44f of the database 16. The questionnaire responses are reflected in the planning of specific health guidance at the support organization. Note that in the management system 10 of this embodiment, the questionnaire questions can be customized in advance for each support organization and registered in the support organization information 42 of the database 16.

[0117] The support recipient also sees a reservation management screen similar to the reservation management screen 50 on the management App 26 of his / her own terminal 25. The support recipient can make reservation requests and respond to questionnaires in the same manner as described above on the reservation management screen displayed by the management App 26.

[0118] (1.2) Support management screen for support recipients: 7 is an explanatory diagram summarizing the processes that the support recipient can perform on the support management screen 80 for the support recipient, which is displayed on the support recipient's terminal 25. The home screen of the support management screen 80 for the support recipient displays a support menu image 82 that displays the menus for "Reservation," "Survey," "Online Interview," "Specific Health Guidance," "Message," and "Health Checkup."

[0119] The support recipient can change the reservation details, such as the desired reservation date and time and the method of the first interview, entered on the reservation management screen 50, by selecting the "Reservation" menu on the support menu image 82 of the support management screen 80. In addition, the support recipient can correct or change the answers to the questionnaire entered after requesting a reservation by selecting the "Survey" menu on the support menu image 82.

[0120] The support recipient can participate in the first online interview by selecting the "Online Interview" menu item on the support menu image 82. As will be described later, after the reservation is confirmed at the support organization, an email containing the URL for the online interview is sent separately from the management system 10 to the support recipient's terminal 25. Even if the support recipient loses that email, they can still participate in the first online interview through the support management screen 80.

[0121] By selecting the "Specific Health Guidance" menu item in the support menu image 82, the support recipient can check the status of the specific health guidance on the support management screen 80 for the support recipient. The support management screen 80 can display information such as the contents of the specific health guidance plan drawn up by the support organization and the results of the specific health guidance. The displayed content is the same as that displayed on the support plan management screen 60 and support management screen 81 for the support organization, which will be described later, and therefore a detailed description thereof will be omitted here.

[0122] By selecting the "Message" menu on the support menu image 82, the support recipient can check messages sent by the support organization staff through the management system 10. This function on the support management screen 80 for the support recipient increases the means of communication between the support recipient and the support organization staff, making it possible to provide more comprehensive and appropriate specific health guidance.

[0123] The support recipient can display the results of his or her own specific health checkup on the support management screen 80 by selecting the "health checkup" menu on the support menu image 82. Furthermore, by selecting the analysis button BTc, which is an "AI analysis" button image that is subsequently displayed, information regarding the support recipient's future health condition based on the analysis results by the health checkup result analysis unit 18 is displayed. This information based on the analysis results includes, for example, graphs showing the trends in measurements such as weight and waist circumference over the past few years, and graphs showing estimated future changes. Furthermore, this information may also provide suggestions for improving lifestyle habits while showing simulation results of what would happen if lifestyle habits were improved based on the analysis results. Additionally, the support recipient can view pre-prepared videos and the like corresponding to the analysis results on the support management screen 80.

[0124] 1-5-2. Support agency device management screen: On the support institution's terminal 28, the home screen of the management system 10 displays selectable menus for "Reservation Management," "Support Plan Management," "Progress Management," and "Support Management," and when a menu is selected from these, the corresponding management screen is displayed. When "Reservation Management" is selected, a reservation management screen 51 for the support institution is displayed, and when "Support Plan Management" is selected, a support plan management screen 60 is displayed. Furthermore, when "Progress Management" is selected, a progress management screen 70 is displayed, and when "Support Management" is selected, a support management screen 81 for the support institution is displayed. Below, the reservation management screen 51 for the support institution, the support plan management screen 60, the progress management screen 70, and the support management screen 81 for the support institution are explained in order.

[0125] (2.1) Reservation Management Screen: 8 is an explanatory diagram showing the screen transitions of the reservation management screen 51 for the support agency displayed on the support agency terminal 28. On the support agency terminal 28, through the reservation management screen 51 for the support agency, it is possible to confirm the details of the reservation request from the support recipient, confirm the reservation, notify the support recipient of the reservation confirmation, and set up and notify the support recipient of the online interview conference room.

[0126] The reservation management screen 51 for the support organization displays a schedule display image 54 in which multiple time slots for each day are arranged vertically. Multiple reservation slots are displayed within each time slot in the schedule display image 54. The names of the support recipients who have sent reservation requests via the reservation management screen 50 for the support recipients shown in FIG. 6 are displayed in the reservation slots.

[0127] When a reservation slot with the name of the person to be supported is clicked, a reservation information window 55 containing the details of the reservation request is displayed, as shown in the balloon in Figure 8. The reservation information window 55 displays the reservation number, the name of the person making the reservation, the desired reservation date and time, the desired method of the first interview (interview format), information about the person making the reservation (reservation information), etc.

[0128] The support organization staff member checks the reservation request and, if they determine that it is acceptable, clicks the Confirm button BTd, which is a button image labeled "Send Confirmation Email" and displayed in the reservation information window 55. This confirms the reservation and registers it on the management system 10, and a confirmation email notifying the support recipient of the confirmed reservation is automatically sent to the support recipient's email address. The support recipient can check the confirmed reservation details in the confirmation email, on the support management screen displayed on their own device 25, on the app operation screen of the management app 26, or the like.

[0129] Once the confirmation email is sent, a message indicating that the confirmation email has been sent will be displayed around the Confirm button BTd along with the date the confirmation email was sent, and the Confirm button BTd will no longer be clickable. This allows the support organization staff member to check the reservation confirmation status at a glance, and also prevents confirmation emails from being sent multiple times by mistake.

[0130] When the support organization staff member confirms the reservation for the online interview, they click the conference room setting button BTe, which is a button image displayed in the reservation information window 55 and labeled "Send conference room URL email." This automatically generates a URL for the conference room for the first online interview, and a conference room notification email informing the support recipient of the URL is sent to the support recipient's email address. The support recipient can participate in the online first interview via the URL listed in the conference room notification email, the support management screen displayed on their own device 25, the app operation screen of the management app 26, or the like.

[0131] When the conference room notification email is sent, a message indicating that the conference room notification email has been sent will be displayed around the conference room setting button BTe along with the date the conference room notification email was sent, and the conference room setting button BTe will no longer be clickable. This allows the support organization staff member to check the setting status of the conference room for the online interview at a glance, and also prevents the mistake of setting up the conference room for the online interview multiple times.

[0132] The reservation information window 55 is provided with a reservation person information field 56. In the reservation person information field 56, the person in charge of the support organization can record individual information about the support recipient who is requesting a reservation.

[0133] The support organization staff can enter and register a new reservation by clicking on a reservation slot that has not been assigned to a reservation holder in the schedule display image 54 on the reservation management screen 50. This function allows the support organization staff to register reservation requests received by communication means such as email or telephone on the management system 10 via the reservation management screen 50.

[0134] (2.2) Support plan management screen for support organizations: The support plan management screen 60 displayed on the terminal 28 of the support organization will be described with reference to FIGS.

[0135] As described above, the support plan management screen 60 allows the support organization staff member to easily search for specific health guidance information in the database 16. By using the information search function on the support plan management screen 60, the support organization staff member can easily plan specific health guidance, etc.

[0136] A support plan menu image 61 showing the menus "Support Plan Management" and "Patient Management" is displayed on the support plan management screen 60. Fig. 9 shows the screen transition of the support plan management screen 60 when the menu "Support Plan Management" is selected, and Fig. 10 shows the screen transition of the support plan management screen 60 when the menu "Patient Management" is selected.

[0137] See Figure 9. On the support plan management screen 60, by selecting the "support plan management" menu, a first search window 62 is displayed, and it is possible to search for information in the database 16 using information on the content of specific health guidance as a search condition.

[0138] The first search window 62 includes input fields for, for example, the implementation year of the specific health guidance, the support period (support date), the name of the person in charge, the type of specific health guidance (support type), the health guidance category, the name of the support course, the name of the medical insurer, and the name of the business operator. Clicking the search button BTf in the first search window 62 executes an AND search using the keywords entered in each input field, and a support plan list 63 showing the search results is displayed.

[0139] The support plan list 63 displays, for each specific health guidance, the support date (the date it is scheduled to be implemented or the date it was implemented), a unique ID assigned to the specific health guidance, the name of the support recipient, the health guidance category, the name of the support course, the name of the person in charge, the support form, any special notes, etc. By selecting specific health guidance in the support plan list 63, the screen transitions to a support management screen 81 for the support institution, which will be described later, for that specific health guidance. The contents of the support plan list 63 can be output as data in a format that can be used by other application programs.

[0140] See Figure 10. On the support plan management screen 60, by selecting the "patient management" menu, a second search window 64 is displayed, and it is possible to search for information in the database 16 using information about the support recipient as a search condition.

[0141] The second search window 64 includes input fields for, for example, the name of the support recipient, the name of the support organization, the name of the business operator, the support recipient's ID, the support recipient's gender, date of birth, telephone number, and email address. Clicking the search button BTf in the second search window 64 executes an AND search using the keywords entered in each input field, and displays a search recipient list 65 that lists support recipients who match the search criteria.

[0142] The searched patient list 65 displays, for example, the ID of the support recipient, the name of the support recipient, the health guidance category, points, and a support plan, which is a plan for the specific health guidance. The health guidance category is displayed with the year in which the specific health guidance was implemented added. Points are displayed with the points that will be acquired when the specific health guidance is completed as the denominator and the points that have already been acquired as the numerator. The implementation items for the specific health guidance are arranged in chronological order in the support plan, and the date that the implementation is scheduled or has been completed is displayed for each implementation item. Planned implementation and completed implementation are distinguishable by displaying them in different colors.

[0143] The searched patient list 65 allows the support organization staff to easily grasp the progress of specific health guidance for a group of support recipients who meet certain conditions. When one support recipient is selected in the searched patient list 65, a support management screen 81 for the support organization, described below, regarding the specific health guidance for that support recipient is displayed. The contents of the searched patient list 65 can be output as data in a format that can be used by other application programs.

[0144] (2.3) Progress management screen for support organizations: A progress management screen 70 for the support institution, which is displayed on the terminal 28 of the support institution, will be described with reference to FIGS. 11, 12, 13, and 14. FIG.

[0145] The progress management screen 70 for support organizations allows users to check the progress of specific health guidance that the support organization is in charge of. The progress management screen 70 displays a progress management menu image 72. The progress management menu image 72 displays selectable menus for "Usage status (number of people)," "Usage status (ratio)," "Individual status," and "Reminder status." Below, we will explain in order the information that is displayed on the progress management screen 70 when each menu is selected on the progress management menu image 72.

[0146] See Figure 11. When the "Usage Status (Number of People)" menu is selected on the progress management screen 70, a first statistical information window 73 is displayed on the progress management screen 70. The first statistical information window 73 displays statistical information showing the status of specific health guidance for support recipients, with the support recipients linked to the support institution as the population, that is, statistical information showing the breakdown of the number of support recipients for each specific health guidance status that the support institution is responsible for.

[0147] The first statistical information window 73 displays statistical information on support recipients that match the search criteria. The first statistical information window 73 has input fields for search criteria, such as the name of the business operator, the name of the medical insurer, and the implementation year of the specific health guidance (support year). Search criteria can be entered in each input field. When search criteria are entered in each input field, an AND search is performed, data from the database 16 that matches the search criteria is extracted, and statistical information is generated based on that data and displayed in the first statistical information window 73.

[0148] The first statistical information window 73 displays the number of people for each "health guidance category" in the categories of "number of subjects," "number of people not scheduled for the first interview," "number of people scheduled for the first interview," "number of users," "number of people who completed," and "number of people who dropped out," as well as the total number of people for each category. Each category is as follows: "Number of recipients" is the total number of recipients. "Number of people who have not made a reservation for their first interview" is the number of recipients who have not registered for a reservation for their first interview. "Number of people booked for first interview" is the number of people who have booked for their first interview but have not yet had their first interview. "Number of users" refers to the number of people receiving support who are currently receiving specific health guidance after the first interview. "Number of people who completed" is the number of people who received specific health guidance until the performance evaluation was completed. "Number of dropouts" is the number of support recipients who were certified as having dropped out of specific health guidance.

[0149] In the first statistical information window 73, when a square showing the number of people in the statistical results is clicked, a personal status window 75 is displayed in which the progress of the support recipients corresponding to that item is displayed at a glance. The personal status window 75 is illustrated in FIG. 13, which will be referred to later. The personal status window 75 will be described later.

[0150] By using the first statistical information window 73, the support organization's personnel can grasp the characteristics of the distribution of the number of support recipients by business operator, by medical insurer, by implementation year, and by progress status of specific health guidance. This enables the support organization to more appropriately formulate implementation policies and draft implementation plans for specific health guidance.

[0151] See Figure 12. When the "Usage Status (Ratio)" menu is selected in the progress management menu image 72 on the progress management screen 70, a second statistical information window 74 is displayed on the progress management screen 70. The second statistical information window 74 displays statistical information showing the status of specific health guidance for support recipients, with the support recipients linked to the support institution as a population, that is, statistical information showing the breakdown of the ratio of each status of specific health guidance for support recipients that the support institution is responsible for, as a percentage.

[0152] The second statistical information window 74 can display statistical information on support recipients that match the search criteria, similar to the first statistical information window 73 described in Fig. 11. The second statistical information window 74 has input fields for search criteria, such as the name of the business operator, the name of the medical insurer, and the year of support. When search criteria are entered in each input field, an AND search is performed, data from the database 16 that matches the search criteria is extracted, and statistical information is generated based on that data and displayed in the second statistical information window 74.

[0153] The second statistical information window 74 displays the "number of recipients" for each "health guidance category," and displays the ratio of the number of recipients to the "number of recipients" as a percentage for each of the items "number of users," "number of completers," and "number of dropouts." The definitions of "number of recipients," "number of users," "number of completers," and "number of dropouts" are the same as those in the first statistical information window 73.

[0154] The "number of subjects" displayed in the first statistical information window 73 and the second statistical information window 74 excludes the number of people who are no longer eligible for specific health guidance due to reasons such as taking medication or losing eligibility for specific health guidance. In the second statistical information window 74, the number of people who are no longer eligible for specific health guidance is displayed next to the "number of subjects."

[0155] By utilizing the second statistical information window 74, the support organization personnel can intuitively grasp the trends of support recipients by business operator, medical insurer, and implementation year through statistical percentage displays. This enables the support organization to more appropriately formulate implementation policies and draft implementation plans for specific health guidance.

[0156] See Figure 13. When the "Personal Status" menu is selected in the progress management menu image 72 on the progress management screen 70, a personal status window 75 is displayed on the progress management screen 70. As described above, the personal status window 75 can also be displayed by a link from the first statistical information window 73 described in Figure 11.

[0157] The personal status window 75 displays information indicating the progress of specific health guidance for the selected support recipient. The personal status window 75 can display information indicating the progress of support recipients that match the search criteria. The personal status window 75 has input fields for search criteria, such as the name of the business operator, the name of the medical insurer, the support year, and the support recipient's ID. When search criteria are entered in each input field, an AND search is performed, support recipients that match the search criteria are extracted, and information indicating the progress of each support recipient is displayed.

[0158] A progress status list 75t, which is laid out in a multi-row table format so that information showing the progress of multiple support recipients can be displayed, is displayed in the individual status window 75. The progress status list 75t displays the following items: "Name of support recipient," "Health guidance category," "Guidance status," and "Progress status."

[0159] "Guidance status" displays concise phrases that indicate the current status of the support recipient's specific health guidance, such as "Continuing support" or "Support completed." "Progress" displays information in chronological order that indicates the implementation details of action items, such as "Guidance," "Reservation," "First interview," "Phone call," and "Performance evaluation." "Guidance" refers to sending a reservation email. "Phone call" refers to a phone call for ongoing support. If email contact is made for ongoing support, "Email" is displayed instead of "Phone call."

[0160] In "Progress," for each of the above action items, information indicating the current status, such as "Complete" or "Planned," and the completion date or planned completion date are displayed. Furthermore, for each of the above action items, a progress icon 76, which is an icon image indicating the progress, is displayed. A check mark is added to the progress icon 76 when the action is completed. In the example of FIG. 13, the progress icon 76 is a circle, and a check mark is added inside the circle.

[0161] If a reminder email is scheduled to be sent to the support recipient or has already been sent before the implementation of the action item, a number indicating the number of times the reminder email has been sent will be displayed in the progress icon 76. For example, in the example of FIG. 13, the progress icon 76 for "Performance evaluation" displays "3" or "4" as the number of times the reminder email has been sent. Clicking on the progress icon 76 displaying the number will display a reminder email information image 77 that includes a list of the scheduled or actual sending dates of the reminder emails.

[0162] Clicking the reminder setting button BTg in the reminder email information image 77 displays a reminder management screen similar to that shown in Figure 17, which will be referred to later, and allows you to set the conditions for sending reminder emails. Setting the conditions for sending reminder emails will be described later.

[0163] By utilizing the personal status window 75, the support organization staff can grasp at a glance the progress of specific health guidance for a specific support recipient. In addition, on the progress management screen 70, the support organization staff can check the schedule for sending reminder emails and change the reminder email sending settings as appropriate. This makes it easy to manage support recipients so that they do not drop out.

[0164] See FIG. 14. When the "Reminder Status" menu is selected in the progress management menu image 72 on the progress management screen 70, a reminder status window 78 is displayed on the progress management screen 70. The reminder status window 78 displays on a calendar the reminder email sending schedule for each support recipient who matches the search criteria. As described above, the sending schedule is generated by the email management unit 37. The reminder status window 78 displays the scheduled sending date of the reminder email or the sending date when the reminder email was actually sent.

[0165] The reminder status window 78 has input fields for search conditions, such as the name of the business operator, the name of the medical insurer, the support year, the reminder type, and the search period. "Reminder type" refers to the type of reminder email. Reminder emails can be categorized primarily by purpose, such as reminders to schedule an initial interview, reminders of the arrival of the scheduled implementation date for each action item, and reminders to reuse action items. When search conditions are entered in each input field, an AND search is performed, support recipients who match the search conditions are extracted, and information showing the reminder progress for each support recipient is displayed.

[0166] The reminder status window 78 displays a reminder status list 78t, which is a multi-row table that shows the status of sending reminder emails to the searched support recipients. The reminder status list 78t displays the support recipient's "ID," "support recipient's name," and "health guidance category," followed by a reminder calendar image 79 showing the scheduled date or sending date of the reminder email.

[0167] The period displayed on the displayed reminder calendar image 79 is the period specified in the input field of the reminder status window 78. On the reminder calendar image 79, a number indicating the number of reminder emails is displayed on the sending date or scheduled sending date of the reminder email. On the reminder calendar image 79, a mark indicating the scheduled implementation date of the specific health guidance notified by the reminder email is displayed. In the example of FIG. 14, a star mark is displayed.

[0168] By utilizing the reminder status window 78, the support organization's staff can easily manage reminder emails sent to support recipients. This can prevent support recipients from forgetting the specific health guidance schedule and facilitate the implementation of specific health guidance. In addition, based on the history of sending reminder emails, it is easy to identify support recipients who are subject to deemed termination.

[0169] (2.4) Support Management Screen for Support Institutions: 15 and 16, a support management screen 81 for the support institution, which is displayed on the support institution's terminal 28, will be described. The support management screen 81 for the support institution displays information related to the content of specific health guidance for each support recipient, so that the support institution's staff can easily understand the specific health guidance plan and current situation of each support recipient.

[0170] 15 shows an example of the screen configuration of the support management screen 81 for a support institution. The support management screen 81 for a support institution has a menu display area 81a where an operation menu is displayed, a subject information display area 81b where information about the support recipient is displayed, and a support display area 81c where information for supporting the implementation of specific health guidance is displayed.

[0171] In the menu display area 81a, selectable operation menus are displayed by tag images TI of "Support Plan," "Medical Checkup Results," "Medical Interview Record," "Email Management," and "App Management." In the example of FIG. 15, the tag images TI are arranged vertically at the left end of the support display area 81c. In the support management screen 81 for support organizations, an operation menu can be selected by clicking the tag image TI of the corresponding operation menu. Screen transitions of the support management screen 81 in response to the selection of an operation menu will be described later with reference to FIG. 16.

[0172] The recipient information display area 81b is laid out at the top of the support display area 81c. The recipient information display area 81b displays, for example, the name of the support recipient, the ID of the support recipient, the name of the medical insurer, the name of the business operator, the support year, the health guidance category, the name of the support course, the implementation date of the specific health check (health check date), the age at the time of the health check, the waist circumference, and the weight. Some of the above-mentioned information may be omitted from the recipient information display area 81b, or information other than the above-mentioned information may be displayed.

[0173] The support display area 81c is the main display area of ​​the support management screen 81, and occupies, for example, 80 to 90 percent of the area of ​​the support management screen 81. The display content of the support display area 81c changes depending on the selected operation menu. In the example of Fig. 15, a personal support screen 84, which will be described later, is displayed in the support display area 81c.

[0174] The following describes the screen transitions of the support management screen 80 in response to menu selections, with reference to Fig. 16. Fig. 16 shows a flow diagram outlining the screen transitions of the support management screen 81. In Fig. 16, each menu in the menu display area 81a described above is shown at the left edge of the page. The following describes the display contents of the support management screen 81 when each menu is selected, in order.

[0175] (a) Support Plan: When the "Support Plan" menu is selected in the menu display area 81a, the support display area 81c of the support management screen 81 switches to a support recipient selection screen 83. The support recipient selection screen 83 is provided with, for example, a search condition input field similar to the second search window 64 shown in FIG. 10 so that a support recipient can be searched for. When search conditions are input into the support recipient selection screen 83 to extract and identify a support recipient, a personal support screen 84 showing information about the support recipient is displayed.

[0176] When specific health guidance for a new support recipient is to be started, a registration screen 83r is displayed by selecting the "Register" menu displayed on the support recipient selection screen 83. Before the first interview, the support organization staff member displays the registration screen 83r to register the specific health guidance for the support recipient that is about to begin, so that the personal support screen 84 for the support recipient will be displayed at the time of the first interview.

[0177] The individual support screen 84 will be described with reference to FIG. 15. The individual support screen 84 is displayed within the support display area 81c. The individual support screen 84 has a plan / achievement display field 84a, a measurement value display field 84b, a behavioral goal display field 84c, and a health guidance information display field 84d. In the plan / achievement display field 84a, a plan field CLa and an achievement field CLb are arranged adjacent to each other on the left and right so that they can be compared. In the plan field CLa, the implementation items for specific health guidance are displayed in a list in order of implementation date. In the achievement field CLb, the achievements of the implementation items for specific health guidance are displayed in a list.

[0178] The plan column CLa displays the planned implementation date of the action item and the content of the action item. The plan column CLa also displays the means of communication for ongoing support, such as "email" or "telephone," and displays a contact icon 84i, which is an icon image indicating the means of communication. In the example of FIG. 15, the contact icon 84i representing email is displayed. When the action item displayed in the plan column CLa is implemented and the results are registered in the management system 10, the adjacent result column CLb displays the date on which the action item was implemented and the details of the implementation.

[0179] For example, in the example of Fig. 15, the plan column CLa displays the first interview scheduled for Friday, February 10, 2024, and the adjacent result column CLb displays that the first interview was conducted on Friday, February 10, 2024. Also, in the example of Fig. 15, the plan column CLa displays a schedule for email contact for ongoing support below the display of the first interview, but the result column CLb remains blank. This indicates that ongoing support after the first interview has not yet been conducted.

[0180] Furthermore, in the plan / achievement display column 84a, the target value of points that the support recipient will be able to acquire when the specific health guidance is completed is displayed in the plan column CLa, and the actual value of points that have been acquired so far is displayed in the actual column CLb next to the target value of points. This allows the support organization staff member to grasp at a glance the point acquisition status of the support staff member. In addition, the progress of the support staff member in the specific health guidance can be grasped from the point acquisition status.

[0181] When an action item that has already been implemented is selected in the results column CLb, the health guidance information 43b (FIG. 4) that was registered when that action item was implemented is displayed on the individual support screen 84. In this way, the support organization staff can grasp at a glance the contents of the implementation plan for specific health guidance and the results from the plan / results display column 84a. In addition, by making a selection in the results column CLb, the health guidance information 43b from past specific health guidance can be easily referenced.

[0182] For the ongoing support implementation item shown in the plan / achievement display field 84a, by clicking on the display area of ​​the contact icon 84i, a management screen corresponding to the contact means represented by the contact icon 84i is displayed, as shown in the block diagram of FIG. 16. If the contact means for ongoing support is email, a reminder management screen 84e for managing reminder emails for email contacts for ongoing support is displayed. If the contact means for ongoing support is telephone, by clicking on the telephone contact icon 84i, a telephone management screen 84f for managing the history of telephone contacts for ongoing support is displayed.

[0183] FIG. 17 is an explanatory diagram showing a method for displaying the reminder management screen 84e from the plan / achievement display field 84a.

[0184] Once specific health guidance begins, reminder emails are automatically sent to support recipients based on the preset reminder email sending conditions, unless the automatic sending function (described below) is disabled. When a reminder email is sent, a number indicating the number of times the reminder email has been sent is displayed in the plan column CLa, instead of the contact icon 84i representing the email. Clicking on that number displays a reminder record image 84rm, which lists the dates and times the reminder emails were sent. This allows support organization personnel to easily confirm that reminder emails have been sent to support recipients who have not responded.

[0185] The reminder performance image 84rm includes a reminder setting button BTg. Clicking the reminder setting button BTg displays a reminder management screen 84e for setting the conditions for sending reminder emails. The reminder management screen 84e displays the number of times a reminder email has been sent (number of reminders) and the sending date and time of each reminder email (remind date and time). The sending date and time of a reminder email includes the scheduled date and time of sending and the date and time of the email having been sent.

[0186] The reminder management screen 84e allows the user to switch between allowing automatic sending of reminder emails and stopping automatic sending. The reminder management screen 84e displays a first setting button BTh labeled "Send" and a second setting button BTi labeled "Stop." The reminder management screen 84e also displays an update button BTj labeled "Update."

[0187] When the first setting button BTh is clicked, a check mark is placed in the first setting button BTh, allowing the automatic sending of reminder emails. When the second setting button BTi is clicked, a check mark is placed in the second setting button BTi, as shown in Figure 17, stopping the automatic sending of reminder emails. When the update button BTj is clicked, the switch to the state selected with the setting buttons BTh and BTi is confirmed.

[0188] While the automatic sending of reminder emails is stopped, the support organization's staff member can manually send reminder emails by manually entering the date and time of the reminder email on the reminder management screen 84e. When the state where the automatic sending of reminder emails is stopped is switched to a state where automatic sending is permitted, only the reminder email closest to the date on which automatic sending was permitted that remained unsent while automatic sending was stopped will be sent on the day after that date. This control prevents multiple reminder emails that have been held up from being sent all at once when automatic sending is resumed.

[0189] FIG. 18 is an explanatory diagram showing a method for displaying the telephone management screen 84f from the plan / achievement display field 84a.

[0190] Clicking on the area where the telephone contact icon 84i displayed in the plan / achievement display field 84a is displayed displays a telephone management screen 84f including a telephone management image 84tl. On the telephone management screen 84f, telephone contact history information for the support recipient can be entered and recorded on the telephone management image 84tl. The telephone management image 84tl has input fields for telephone contact history information, such as the name of the person in charge at the support organization who made the call, the date and time of the call, and any comments made by the person in charge. The telephone management image 84tl also has an update button BTj that commands an update of the call history.

[0191] When the telephone contact history information is entered in the above-mentioned input field of the support organization and the update button BTj is clicked, the entered information is registered as health guidance information 43b in the database 16. When a record of one or more telephone contacts with the support recipient is registered, as shown in the example of FIG. 18, a number indicating the number of recorded telephone contacts is displayed in the plan field CLa instead of the telephone contact icon 84i.

[0192] Also, as shown in FIG. 18, the telephone management image 84tl that is displayed by clicking on the number displays the number of recorded telephone contacts in the "Number of Contacts" column. Also, the "Contact Record" column displays the date and time of each telephone contact. When one of the telephone contact histories displayed in the "Contact Record" column is selected, history information such as the name of the person in charge recorded at the selected telephone contact and comments is displayed.

[0193] See Figure 15. In the measurement value display field 84b of the personal support screen 84 displayed in the support display area 81c of the support management screen 81 for the support institution, the target values ​​set at the first interview or the like and the current measurement values ​​for the support recipient's waist circumference and weight are displayed side by side. The measurement value display field 84b also displays the difference between the target value and the current measurement value. This makes it easier for the support institution's staff to understand the approximate time it will take for the support recipient to achieve the target values ​​for waist circumference and weight.

[0194] The amount of energy to be consumed until reaching the target value may be displayed on the personal support screen 84 based on the measured values ​​and target values ​​of waist circumference and weight. If the amount of energy to be consumed is known, it becomes easier to determine the amount of exercise and food intake required for the behavioral goal.

[0195] The behavioral goal display field 84c of the individual support screen 84 displays the behavioral goals of the support recipient that were set during the initial interview or the like. The behavioral goal display field 84c also has an input field for inputting an evaluation of each behavioral goal. The input evaluation is registered in the database 16 as health guidance information 43b.

[0196] Additionally, the behavioral goal display field 84c has an add button BTk, and by clicking the add button BTk, a new behavioral goal can be added. During the first interview, when the support organization staff member agrees with the support recipient on the behavioral goal, he or she clicks the add button BTk, inputs the behavioral goal, and registers it in the database 16 as health guidance information.

[0197] The health guidance information display field 84d on the individual support screen 84 displays information indicating the implementation details of the specific health guidance. The health guidance information display field 84d displays the date when the implementation items for the specific health guidance will be implemented (support date) and the name of the person in charge. Furthermore, the health guidance information display field 84d displays the names of the implementation items, such as the initial interview, email contact, telephone contact, and performance evaluation, in the "Form" field, and displays the details of the guidance to be provided for each implementation item in the "Support Content" field. In addition, the health guidance information display field 84d displays the points to be awarded to the support recipient for implementing the implementation items.

[0198] The health guidance information display field 84d has a comment field where information can be entered. When providing specific health guidance, the person in charge of the support organization can enter in the comment field what they have heard from the support recipient, their impressions obtained from the support recipient, etc. The entered information is registered in the database 16 as the support recipient's health guidance information 43b.

[0199] (b) Health check results: See FIG. 16. When the "health checkup results" menu is selected in the menu display area 81a, a health checkup results reference screen 85 is displayed on the support management screen 81 for the support organization. The health checkup results reference screen 85 displays the results of the specific health checkup of the support recipient. On the health checkup results reference screen 85, it is possible to specify the year in which the specific health checkup was conducted. By specifying the year in which the specific health checkup was conducted, the results of the specific health checkup for that year can be displayed on the health checkup results reference screen 85.

[0200] The medical checkup result reference screen 85 is provided with an analysis button BTc, which is a button image for "AI analysis." Clicking the analysis button BTc displays an analysis result display screen 85a, which displays information indicating the future health condition of the support recipient based on the analysis results by the medical checkup result analysis unit 18. The analysis result display screen 85a includes, for example, graphs showing the trends in measurements such as weight and waist circumference over the past few years, and graphs showing predicted future changes. The analysis result display screen 85a may also show suggestions for improving lifestyle habits while showing simulation results of what would happen if lifestyle habits were improved. In addition, the analysis result display screen 85a allows the user to view videos and the like prepared in advance that correspond to the analysis results.

[0201] (c) Health checkup results: When the "medical interview record" menu is selected in the menu display area 81a, a medical interview support screen 86 is displayed on the support management screen 81 for the support institution. The medical interview support screen 86 displays a form for inputting information obtained from the support recipient during the initial interview. The medical interview support screen 86 displays, in multiple choice format, prepared questions about the support recipient's home environment and living situation, for example. The medical interview support screen 86 displays a plurality of selectable guidance items for specific health guidance. In addition, the medical interview support screen 86 is provided with input fields into which information obtained from the support recipient and the impressions of the person in charge obtained from the support recipient can be input. The information entered on the medical interview support screen 86 is registered in the database 16 as health guidance information 43b.

[0202] (d) Email Management: When the "Email Management" menu is selected in the menu display area 81a, an email management screen 87 is displayed in the support display area 81c of the support management screen 81 for the support organization.

[0203] 19 is an explanatory diagram showing an example of the email management screen 87. The email management screen 87 has an email list image 87a, an email display field 87b, and an email operation menu field 87c.

[0204] The email list image 87a is an image that displays a chronological list of records of emails exchanged between the support organization and the support recipient. The email list image 87a displays the date and time of the email transmission and reception, and an icon image indicating the type of email next to the date and time of the email transmission and reception. The "type of email" includes, for example, an outgoing email that is newly sent from the support organization to the support recipient, an incoming email that is sent from the support recipient to the support organization, a reply email that is a reply to the incoming email, and a draft email before being sent.

[0205] The email display field 87b displays the contents of the email. The email display field 87b has a display field for the date and time of sending and receiving, a display field for the email subject, and a display field for the email body. When an email is selected in the email list image 87a, the email is displayed in the email display field 87b. When a support organization staff member sends an email to a support recipient, the support organization staff member enters the email in the email display field 87b and sends it.

[0206] The email operation menu field 87c displays menu icons corresponding to email-related operations, including a "Create new email" icon, a "Subscribe to receive email" icon, a "Create reply" icon, and a "Send" icon.

[0207] When creating a new email addressed to the support recipient, the support organization staff member can click the "Create New" icon to create an email in the email display field 87b. When creating an email, the support organization staff member can select and use a template that has been prepared in advance on the management system 10. It is also possible to select and reuse an email that has been sent in the past.

[0208] When a support organization's staff member replies to an email from a support recipient, the support organization's staff member selects the email received from the support recipient in the email list image 87a and clicks the "Create reply" icon. This displays the email received from the support recipient in the email display field 87b, and the support organization's staff member can quote the content of that email and create a reply email.

[0209] The email created in the email display field 87b can be sent to the support recipient's terminal 25 by clicking the "Send" icon. The content of the email sent to the support recipient's terminal 25 is recorded in the health guidance information 43b of the database 16.

[0210] Here, the support recipient may send an email to the support organization staff member addressed to the staff member's email address. In this case, the email will not be managed by the management system 10. The support organization staff member can click the "Receive and Register" icon and specify an email from the support recipient that the support organization staff member has received at their own email address, thereby registering the email as an incoming email from the support recipient. This operation causes the email from the support recipient to be recorded as health guidance information in the database 16, and can be displayed as an incoming email in the email list image 87a.

[0211] By using the email management screen 87, the support organization staff can easily manage emails exchanged with the support recipient during specific health guidance, and can easily refer to those emails when providing specific health guidance. This enables the support organization staff to provide more appropriate guidance to the support recipient.

[0212] (e) App management: See FIG. 16. When the "App Management" menu is selected in the menu display area 81a, an app management screen 88 is displayed on the support management screen 81. On the app management screen 88, it is possible to check information related to the results of specific health guidance that the support recipient has entered through the management app 26. Furthermore, on the app management screen 88, the support organization's staff member can send a message to the support recipient's management app 26 and can also view the support recipient's message sent by the management app 26.

[0213] In this way, the support organization's staff can provide more appropriate guidance because they can communicate with the support recipient through the management app 26. Furthermore, because they can maintain closer contact with the support recipient, they can prevent the support recipient from dropping out of specific health guidance midway.

[0214] 1-5-3. Progress management screen for health checkup managers: 20 and 21, the progress management screen 71 for the health checkup manager, which is displayed on the terminal 20 of the health checkup manager, will be described. A progress management menu image 90 is displayed on the progress management screen 71 for the health checkup manager. The progress management menu image 90 displays the menus "Progress Management" and "Statistical Information" so that they can be selected. Below, we will sequentially explain the screen transitions on the progress management screen 71 when "Progress Management" or "Statistical Information" is selected.

[0215] (3.1) Progress Management: Please refer to Figure 20. When the "Progress Management" menu is selected on the progress management menu image 90 on the progress management screen 71 for the health checkup manager, a first progress status statistical list 91 is displayed. The first progress status statistical list 91 displays statistical information showing the breakdown of the number of support recipients linked to the health checkup manager by specific health guidance status, as statistical information showing the status of specific health guidance of support recipients, with the support recipients linked to the health checkup manager as the population.

[0216] If the health checkup manager is a business operator, statistical information of employees of that business operator is displayed. If the health checkup manager is a medical insurer, statistical information of subscribers to the medical insurance administered by the medical insurer is displayed. Note that the medical insurer can display statistical information for each business operator who is insured by the medical insurer by specifying the business operator on the progress management screen 71.

[0217] The first progress status statistics list 91 displays the number of people for each "health guidance category" in the categories of "number of subjects," "number of people not scheduled for the first interview," "number of people scheduled for the first interview," "number of users," "number of people completed," and "number of dropouts," as well as the total number of people for each category. Each item in the first progress status statistics list 91 is the same as the item in the first statistical information window 73 described in FIG. 11.

[0218] In the first progress status statistics list 91, when a box showing the number of people in the statistical results is clicked, an individual status confirmation screen 92 is displayed in which the progress status of all support recipients corresponding to that item is displayed at a glance. The individual status confirmation screen 92 displays, for each support recipient, "affiliation," "name," "health guidance category," "guidance status," and "progress status." The individual status confirmation screen 92 may be provided with a display field for the support recipient's ID.

[0219] "Affiliation" is the organization to which the support recipient belongs at the company to which they are employed. "Guidance status" is the current status of the support recipient in specific health guidance. The display content of "Progress status" on the individual status confirmation screen 92 is the same as "Progress status" in the progress status list 75t described in Figure 13, and the implementation status of each implementation item of specific health guidance is displayed in chronological order. Similar to "Progress status" in the progress status list 75t, "Progress status" on the individual status confirmation screen 92 displays information indicating the appointment of the first interview and its implementation status. In addition, the implementation status of contact for continuing support after the first interview is displayed, and the implementation status of the final performance evaluation is displayed.

[0220] The "Progress" on the personal status confirmation screen 92 displays, for each implementation item, information indicating the current status, such as "Completed" or "Planned," as well as the completion date or planned implementation date, similar to the "Progress" on the progress list 75t. The "Progress" on the personal status confirmation screen 92 displays a progress icon 76 for each implementation item. A check mark is added to the progress icon 76 when the implementation is completed. The progress icon 76 also displays a number indicating the number of times a reminder email has been sent.

[0221] Clicking on the number displayed in the progress icon 76 displays a reminder email information image 77a including a list of the scheduled or actual sent dates for the reminder email, similar to that shown in Fig. 13. The health checkup manager can grasp at a glance the status of reminder emails sent to the support recipient through the personal status confirmation screen 92, and can more appropriately understand the status of the support recipient.

[0222] In this embodiment, the reminder email information image 77a does not have a reminder setting button BTg, unlike the reminder email information image 77 shown in Fig. 13. This is because the management system 10 does not allow the health checkup manager to change the settings of the sending conditions of the reminder email. However, in other embodiments, the reminder email information image 77a may be provided with a reminder setting button BTg, and the reminder management screen 84e may be displayed on the terminal 20 of the health checkup manager to accept changes to the settings of the sending conditions of the reminder email from the health checkup manager.

[0223] An email sending icon 93 is displayed for each support recipient on the personal condition confirmation screen 92. The health checkup manager can click the email sending icon 93 to send an email to the corresponding support recipient.

[0224] (3.2) Statistics: Please refer to Fig. 21. When the "Statistical Information" menu is selected on the progress management menu image 90 of the progress management screen 71 for the health checkup manager, a second progress status statistical list 95 is displayed.

[0225] The second progress status statistical list 95 displays statistical information showing the breakdown of each status of specific health guidance for support recipients linked to the health checkup manager, as statistical information showing the status of specific health guidance for support recipients, with the support recipients linked to the health checkup manager as the parent population. In addition to the "number of recipients," "number of users," and "number of dropouts" that are common to the first progress status statistical list 91, the second progress status statistical list 95 also shows the ratio of the "number of users" and "number of dropouts" to the "number of target recipients" as a percentage.

[0226] The "number of subjects" in the first progress status statistical list 91 and the second progress status statistical list 95 is the number excluding the number of people who are no longer eligible for specific health guidance due to reasons such as starting medication or losing eligibility, just like the "number of subjects" in the second statistical information window 74 described in Fig. 12. In the second progress status statistical list 95, just like the second statistical information window 74, the number of people who are no longer eligible for specific health guidance is displayed next to the "number of subjects."

[0227] In the second progress status statistics list 95, when a box showing the number of people in the statistical results is clicked, a personal status confirmation screen 92 is displayed in which the progress status of the support recipients corresponding to that item is displayed in a list form, similar to the first progress status statistics list 91. The personal status confirmation screen 92 is the same as that explained in Fig. 20, and therefore a detailed explanation will be omitted here.

[0228] As described above, the health checkup manager can easily grasp the progress of specific health guidance for the support recipients for whom he / she is responsible, through the progress management screen 71 for the health checkup manager. The first progress status statistical list 91 allows the specific number of people for each progress status to be grasped. Furthermore, the second progress status statistical list 95 allows the person to intuitively grasp, by percentage, those who are receiving specific health guidance and those who have dropped out. This enables the health checkup manager to manage specific health guidance more appropriately.

[0229] Furthermore, the health checkup manager can easily check the progress of the support recipient extracted from the progress status statistical lists 91, 95 using the individual status confirmation screen 92. Also, the health checkup manager can easily grasp the schedule and actual sending results of reminder emails to the support recipient. Furthermore, the health checkup manager can easily confirm the appointment for the first interview for specific health guidance and the implementation status using the individual status confirmation screen 92. Therefore, the health checkup manager can more appropriately grasp the status of specific health guidance for the support recipient.

[0230] According to the management system 10, the health checkup manager can easily contact the support recipient, whose progress in specific health guidance has been grasped as described above, from the perspective of the health checkup manager, using the email function of the management system 10 via the progress management screen 71 for the health checkup manager. By the health checkup manager reminding the support recipient of the specific health guidance, the support recipient's awareness of the specific health guidance can be further improved, and therefore it is possible to further prevent the support recipient from dropping out halfway through the specific health guidance.

[0231] Although not shown in the figures, the health checkup manager's terminal 20, like the support organization's terminal 28, can display an app management screen that can be linked with the management app 26 of the support recipient's terminal 25. The health checkup manager can send a message regarding specific health guidance through the app management screen that can be linked with the management app 26 of the support recipient identified by the health checkup manager's progress management screen 71. In this way, if the app management screen is displayed on the health checkup manager's terminal 20, the health checkup manager's means of contacting the support recipient increases, making it easier for the health checkup manager to manage specific health guidance.

[0232] 1-5-4.App operation screen: FIG. 22 is an explanatory diagram showing an example of an App operation screen 100, which is an operation screen of the management App 26 installed on the support recipient's terminal 25. As shown in FIG.

[0233] The App operation screen 100 has a measurement value input field 101. The support recipient can input their own measurements of waist circumference and weight into the measurement value input field 101. The input measurement values ​​are sent to the management system 10 via the management App 26 by pressing the send button BT1, and the date and time of the transmission are registered as the measurement date and time in the health guidance information 43b of the support recipient in the database 16.

[0234] The app operation screen 100 has a field 102 for "Confirmation of Behavioral Goal Achievement." The support recipient can input their own evaluation of the behavioral goal in this field 102. In the example of FIG. 22, their own evaluation of the behavioral goal can be input using multiple-choice answers. The evaluation input by the support recipient is sent to the management system 10 via the management app 26 by pressing the send button BT1, and the date and time of transmission is registered as the recording date and time in the health guidance information of the support recipient in the database 16.

[0235] The App operation screen 100 has a "Other Confirmation Items" field 103. For example, if there are any changes to the support recipient's information or if the support recipient has questions for the support organization staff, the support recipient can enter those details in this field 103 and contact the support organization staff.

[0236] 22, field 103 allows the user to select answers to questions such as whether there have been any changes to the health insurance card information and whether medication has been started. These confirmation items are related to the support recipient's eligibility to receive specific health guidance, so if the support organization can contact them through management app 26, it will be able to respond more flexibly.

[0237] Furthermore, the app operation screen 100 has a "Staff Comments" field 104. This field 104 displays messages from the support organization staff. This makes it even easier for the support recipient to receive information from the support organization staff via the management app 26. This allows for the continuation of specific health guidance more smoothly.

[0238] Additionally, although not shown in the drawings, the support recipient can request to schedule an initial interview via the App operation screen 100, as described above. The support recipient can also participate in the initial interview via an online interview via the App operation screen 100. In this way, the management App 26 can provide an environment that makes it even easier for the support recipient to receive specific health guidance.

[0239] 1-6. Summary of this embodiment: As described above, the management server 11 of this embodiment makes it easy to build a management system 10 that can appropriately manage specific health guidance. The management system 10 of this embodiment can display an interactive management screen on the support organization's terminal 28 that allows for the acquisition and recording of information that can be used for specific health guidance, thereby simplifying the management of the implementation of specific health guidance by the support organization. Furthermore, the health checkup manager can use the progress management screen 71 for the health checkup manager displayed on the terminal 20 to check the progress of the specific health guidance of the support recipient for which the health checkup manager is responsible, and can also send emails to the support recipient. This makes it easy for the health checkup manager to actively participate in the support recipient's efforts toward specific health guidance, preventing the support recipient from losing interest and dropping out midway through the specific health guidance program.

[0240] 2. Other embodiments: The technology of the present disclosure is not limited to the configurations of the above-described embodiments, and can be modified as described below. In this specification, any configurations described as other embodiments are positioned as examples of modes for carrying out the present invention, similar to the above-described embodiments.

[0241] In the above-described embodiment, the network NW is not limited to the Internet, and may be, for example, a LAN (Local Area Network) or a WAN (Wide Area Network).

[0242] The configuration of the data stored in the database 16 described in the above embodiment is merely an example. Other data may be stored in the database 16, or some of the data described above may be omitted.

[0243] The management system 10 may provide management screens other than those described in the above embodiment to the terminals 20, 25, 28 of the health checkup manager, the support recipient, and the support organization. The management screens provided by the management system 10 are not limited to the configurations described in the above embodiment. The health checkup manager may be able to check the use history and frequency of the management App 26 by the support recipient on the progress management screen. [Explanation of symbols]

[0244] 10... management system, 11... management server, 12... control unit, 13... communication control unit, 15... information storage unit, 16... database, 18... health check result analysis unit, 20... health check manager's terminal, 21... medical insurer's terminal, 22... business operator's terminal, 25... support recipient's terminal, 26... management application program (management app), 28... support agency's terminal, 30... data management unit, 31... management processing unit, 32... account management unit, 32... function unit, 33... user interface providing unit (UI providing unit), 34... reservation management unit, 35... progress management unit, 36... support management unit, 37... email management unit , 38...App management section, 41...health checkup manager information, 41a...insurer information, 41b...business operator information, 42...support organization information, 43...support recipient information, 43a...attribute information, 43b...health guidance information, 44a...health checkup result information, 44b...reservation information, 44c...support plan information, 44d...progress information, 44e...performance information, 44f...support record information, 44g...email information, 44h...App management information, 45...management information, 50...reservation management screen for support recipients, 51...reservation management screen for support organizations, 52...reservation calendar image, 53...reservation time slot image, 54...schedule display image, 55...reservation information window, 56...reservation information field, 60...support plan management screen, 61...support plan menu image, 62...first search window, 64...second search window, 70...progress management screen for support agencies, 71...progress management screen for health checkup managers, 72...progress management menu image, 73...first statistical information window, 74...second statistical information window, 75...personal status window, 76...progress icon, 77...reminder email information image, 78...reminder status window, 79...reminder calendar image, 80...support management screen for support recipients, 81...support management screen for support agencies, 8 1a...menu display area, 81b...subject information display area, 81c...support display area, 82...support menu image, 83...support recipient selection screen, 83r...registration screen, 84...personal support screen, 84a...achievement display field, 84b...measurement value display field, 84c...behavioral goal display field, 84d...health guidance information display field, 84e...reminder management screen, 84f...telephone management screen, 84i...contact icon, 84rm...reminder achievement image, 84tl...telephone management image, 85...health check result reference screen, 85a...analysis result display screen, 86...medical interview support screen, 87...email management screen, 87a...email list image,87b...Email display column, 87c...Email operation menu column, 90...Progress management menu image, 92...Personal status confirmation screen, 93...Email sending icon, 100...App operation screen, 101, 102, 103, 104...Column, TI...Tag image, NW...Network, CLa...Plan column, CLb...Actual results column, BTa...Reservation request button, BTb...Survey button, BTc...Analysis button, BTd...Confirm button, BTe...Conference room setting button, BTf...Search button, BTg...Reminder setting button, BTh...1st setting button, BTi...2nd setting button, BTj...Update button, BTk...Add button, BTl...Send button,

Claims

1. A management server that configures the management system that manages specific health guidance provided by support organizations to support recipients identified through specific health examinations. There was, a communication control unit that controls communication between the terminal of the support recipient, the terminal of the support organization, and the terminal of a health checkup manager who has entrusted the implementation of the specific health guidance to the support organization through a network; a data management unit that manages support recipient information, including attribute information that is information relating to the attributes of the individual support recipient, and health guidance information that indicates a record of the reservation, plan, progress, results, and guidance content of the specific health guidance for the support recipient, in a database connected to the management server; a management processing unit that displays a management screen including information related to the specific health guidance on a terminal that has logged in to the management system and receives input from the logged-in terminal via the management screen; Equipped with The management processing unit (i) a function of displaying the management screen including information generated based on the support recipient information on the terminal of the support institution that has logged in to the management system, and reflecting input content received from the terminal of the support institution through the management screen in the support recipient information; (ii) a function of displaying the management screen including information indicating the progress of the specific health guidance of the support recipient, which is generated based on the health guidance information, on the terminal of the health checkup manager who has logged in to the management system, and accepting an email or a message input from the terminal of the health checkup manager via the management screen to be sent to the terminal of the support recipient; a management server having:

2. 2. The management server according to claim 1, The management processing unit generates statistical information indicating the status of the specific health guidance for the support recipients, with the support recipients linked to the health checkup manager as the population, based on the health guidance information, and displays the information on the management screen of the health checkup manager's terminal.

3. 2. The management server according to claim 1, The management processing unit a function of generating a schedule for sending reminder emails to the support recipient's terminal based on preset sending conditions to encourage the support recipient to implement the specific health guidance items, and sending the reminder emails according to the sending schedule; a function of recording the sending schedule and a sending record of the reminder email in the health guidance information; a management server that causes the terminal of the medical checkup manager to display the management screen showing the transmission schedule and the transmission record;

4. 4. The management server according to claim 3, The management processing unit a function of accepting, as the sending condition, a setting of the number of times the reminder email is to be sent for each implementation item of specific health guidance; A function of generating a schedule for sending the reminder email based on the setting of the number of times of sending; a management server having:

5. 2. The management server according to claim 1, The management processing unit a function of registering emails exchanged between the support recipient and the person in charge of the support organization in the health guidance information; a function of displaying on the terminal of the support organization the management screen including an email list image that displays a chronological list of emails exchanged between the person in charge of the support organization and the support recipient, and displaying the contents of an email selected on the email list image on the management screen; a management server having:

6. 2. The management server according to claim 1, The management processing unit is capable of communicating with a management application program pre-installed on the terminal of the support recipient, and reflects information entered from the terminal of the support recipient through the management application program and sent to the management system in the support recipient information.

7. 2. The management server according to claim 1, The management processing unit a function of accepting an input of a desired reservation date and time for the first interview for the health guidance from the terminal of the support recipient who has logged in to the management system and reflecting the input in the health guidance information; a function of displaying the desired appointment date and time on the management screen of the terminal of the support organization, and confirming the appointment for the first interview at the desired appointment date and time in accordance with input received from the terminal of the support organization via the management screen, and registering the appointment in the health guidance information; a function of sending an email to the support recipient's terminal informing them that the first appointment has been confirmed in response to input received from the support organization's terminal via the management screen; a management server having:

8. 8. The management server according to claim 7, The management processing unit is a management server having a function of displaying information indicating the reservation for the first interview for health guidance and the implementation status on the management screen of the terminal of the health checkup manager.

9. 2. The management server according to claim 1, The health guidance information includes health checkup result information indicating the results of the specific health checkups for a predetermined number of years, the management server is connected to a health checkup result analysis unit having a function of outputting an analysis result including a prediction of the future health condition of the support recipient, using the input health checkup result information and information on the current health condition of the support recipient included in the health guidance information; The management processing unit displays information indicating the future health condition of the support recipient based on the analysis result on the management screen.

10. 2. The management server according to claim 1, The management processing unit displays on the management screen an image showing the progress of a series of implementation items for the specific health guidance arranged in chronological order, and the image showing the progress includes at least the planned implementation date, completion date, and implementation content information for each implementation item.

11. A management system for managing specific health guidance provided by a support organization to support recipients identified through specific health examinations, A management server according to any one of claims 1 to 10; the database connected to the management server; A management system comprising:

12. A management method executed in a management system that manages specific health guidance provided by a support organization to support recipients identified through specific health examinations, a step in which a computer of the management system generates a management screen including attribute information, which is information relating to the attributes of the individual support recipient, and health guidance information showing the reservation, plan, progress, guidance content, and results of the specific health guidance for the support recipient, based on support recipient information managed in a database; a step in which the computer of the management system displays the management screen on the terminal of the support organization that has logged in to the management system, and reflects input content received from the terminal of the support organization via the management screen in the support recipient information of the database; a step in which the computer of the management system displays the management screen, which includes information indicating the support recipient's progress with the specific health guidance, generated based on the health guidance information, on a terminal of a health checkup manager who has logged in to the management system and has entrusted the support institution with implementing the specific health guidance, and sends an email or a message input from the terminal of the health checkup manager via the management screen to the terminal of the support recipient; A management method comprising:

Images