A system that creates queues on a network
A network-based reservation system with one-way reservations and cancellations recreates the appearance of a physical queue, addressing the limitations of conventional systems and enhancing customer attraction to stores without physical queues.
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2024-09-04
- Publication Date
- 2026-03-16
AI Technical Summary
Conventional reservation systems require two-way communication for reservations and cancellations, lack anonymity, and cannot replicate the one-way nature of a physical queue, limiting their applicability to locations where physical queues can form, thereby deterring customer visits to stores without such queues.
A network-based system that allows one-way reservations and cancellations using nicknames, recreating the appearance of a human queue without personal identification, enabling queue recording and viewing.
Generates virtual queues that attract customers to stores without physical locations, reducing customer loss due to long waits and enhancing customer attraction.
Smart Images
Figure 2026048012000001_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to a system that generates a queue on a network by reproducing a mechanism equivalent to a queue formed by people lining up using a reservation list.
Background Art
[0002] As this type of system, a reservation system that lists reservations is known. In this system, a person wishing to make a reservation inputs and sends personal information, and the store side checks the information and decides whether to approve or reject the reservation and sends a reply, thereby establishing the reservation. The same procedure is followed when canceling a reservation. This requires two-way communication.
Summary of the Invention
Problems to be Solved by the Invention
[0003] In the case of the above-known system, making a reservation requires, in addition to inputting personal information, waiting for the store side to respond. When canceling, it also requires inputting personal information and waiting for the store side to respond, and there is no anonymity or one-way nature like when lining up in a queue. Therefore, the mechanism of generating a queue cannot be reproduced using the conventional reservation system. From this, the phenomenon of a queue only occurs in stores with a location where people can line up, and other stores cannot create a motivation for customers to visit due to a queue. The present invention has been made to eliminate the above drawbacks.
[0004] The present invention can create a one-way nature like when lining up in a queue regardless of the location or space of the store. The object of the present invention is to create a phenomenon equivalent to a queue on a network in stores where neighboring stores are inconvenienced by a queue or stores with a location condition that cannot create a motivation for customers to visit due to a queue.
Means for Solving the Problems
[0005] The system according to the present invention does not require the input of personal information or responses from the store. Reservations and cancellations are one-way, so there is no intervention from the store (1). Furthermore, based on the premise that all viewers can fill or remove reservation slots using nicknames, it is possible to recreate on the network the same appearance as a human queue, where it is clear that people are queuing, but individuals cannot be identified (2).
[0006] Furthermore, since no actual people are queuing, it becomes possible to record and view past queue conditions and to form future queues (3). The present invention is a system that reproduces the matrix mechanism on a network, based on the above configuration. [Effects of the Invention]
[0007] In this invention, queues are generated on a network, eliminating the negative impact on the surrounding area caused by people queuing. Furthermore, even stores located in areas where queues do not typically form can generate the same level of customer attraction as those with queues.
[0008] Furthermore, in the case of long queues, some customers may give up on visiting the store because it will take too long. However, with this invention, if there are gaps in the reservation slots, customers can freely make reservations in those gaps, thus reducing the loss of opportunities for customers who view the website after a queue has formed for the reservation slots. [Brief explanation of the drawing]
[0009] [Figure 1] Information pathway of the present invention [Figure 2] Daily display screen when a queue occurs [Figure 3] 1-week display screen when a queue occurs [Modes for carrying out the invention]
[0010] The following describes embodiments for carrying out the present invention. The reservation list of this invention is placed on a network such as the store's homepage, and viewers can freely make or cancel reservations by clicking or touching their desired reservation slot on their device. The store then asks the customer who arrives at the reserved time to present their nickname and password, confirms that they are the customer for the corresponding reservation slot, and accepts them. [Examples]
[0011] As another viewing method, the reservation list of the present invention can be placed as digital signage in the store. [Explanation of Symbols]
[0012] 1 unidirectional 2 Matrix formation 3. Displaying the past and future
Claims
1. This system replicates the phenomenon of a queue forming naturally when people stand in a line on a network.
2. This system creates a reservation list on the network that allows anyone to unilaterally make or cancel reservations.