Information processing device, information processing method, and information processing program

Abstract

The present invention provides an information processing device that enables searching for components or candidate components that constitute a mobile object. [Solution] The information processing device 1 stores mobile object identification information, mobile object identification information, and a combination of type designation number and classification number, each associated with information on the parts constituting the mobile object. The information processing device 1 acquires at least one piece of information from a predetermined mobile object, including mobile object identification information, mobile object identification information, and a combination of type designation number and classification number, and identifies the parts constituting the predetermined mobile object that are associated with the at least one piece of information stored in the storage unit. Then, it outputs the union of parts information identified by the identification unit.

Description

Technical Field

[0001] The present invention relates to an information processing apparatus, an information processing method, and an information processing program.

Background Art

[0002] Conventionally, a system for specifying parts constituting a moving body based on identification information for identifying a predetermined moving body has been known. For example, Patent Document 1 discloses an automobile part search system that acquires a chassis number for identifying a predetermined automobile, acquires an automobile model identification number using the chassis number as a search key, and acquires an automobile part number from the automobile model identification number. Similarly, Patent Document 2 also discloses a used part procurement system that receives a chassis number, which is an identifier unique to a vehicle, and acquires information on vehicle parts (used parts) constituting the vehicle based on the chassis number.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Patent Document 2

Summary of the Invention

Problems to be Solved by the Invention

[0004] In the information processing apparatuses of Patent Documents 1 and 2 above, it is described that information on a chassis number for identifying a vehicle is acquired, and based on the information on the chassis number, vehicle parts constituting the vehicle are searched to specify necessary parts. Among these, when identification information for identifying a vehicle or specific information for specifying a vehicle is obtained, a device and operation capable of specifying vehicle parts mounted on the vehicle according to the information have been required.

[0005] The object of the present invention is to provide an information processing device, an information processing method, and an information processing program that can search for and output components or candidate components that constitute a mobile body. [Means for solving the problem]

[0006] The aforementioned problems are solved by the information processing apparatus of the present invention, which comprises: a storage unit that stores mobile body identification information for identifying a mobile body, mobile body identification information that allows the mobile body to be identified by characteristic information of the mobile body, and a combination of a type designation number and a classification number that allows the mobile body to be identified, each in association with information of parts constituting the mobile body; an acquisition unit that acquires at least one piece of information of the mobile body identification information, the mobile body identification information, and the combination of the type designation number and classification number for a predetermined mobile body; a parts identification unit that identifies a part constituting a predetermined mobile body associated with the at least one piece of information stored in the storage unit, based on the at least one piece of information of the mobile body identification information, the mobile body identification information, and the combination of the type designation number and classification number acquired by the acquisition unit; and an output unit that outputs information of a union of parts identified by the parts identification unit based on the at least one piece of information of the mobile body identification information, the mobile body identification information, and the combination of the type designation number and classification number acquired by the acquisition unit.

[0007] As described above, the information processing device identifies the components constituting a given mobile object based on at least one piece of information, namely mobile object identification information, mobile object identification information, and a combination of type designation number and classification number, and outputs information on the union of the identified components. By identifying components in this way and outputting the identified components, when identification information for identifying a mobile body or specific information for identifying a mobile body is obtained, it becomes possible to identify the components that make up the mobile body and output information about those components according to that information.

[0008] Furthermore, the above-mentioned problems are solved by the information processing method of the present invention, which involves a computer having a storage unit that stores mobile body identification information for identifying a mobile body, mobile body identification information that allows the mobile body to be identified by characteristic information of the mobile body, and a combination of a type designation number and a classification number that allows the mobile body to be identified, each in association with information of the parts constituting the mobile body, and the computer performing the following actions: acquiring at least one piece of information of the mobile body identification information, the mobile body identification information, and the combination of the type designation number and classification number for a predetermined mobile body; identifying the parts constituting a predetermined mobile body that are associated with the at least one piece of information stored in the storage unit based on the obtained mobile body identification information, the mobile body identification information, and the combination of the type designation number and classification number; and outputting information of the union of parts identified based on the obtained mobile body identification information, the mobile body identification information, and the combination of the type designation number and classification number.

[0009] Furthermore, the above-mentioned problems are solved by having a computer having a storage unit that stores mobile body identification information for identifying a mobile body, mobile body identification information that allows the mobile body to be identified by characteristic information of the mobile body, and a combination of a type designation number and a classification number that allows the mobile body to be identified, each in association with information of the parts constituting the mobile body, perform the following processes: acquire at least one piece of information of the mobile body identification information, the mobile body identification information, and the combination of the type designation number and classification number for a predetermined mobile body; identify the parts constituting a predetermined mobile body that are associated with the at least one piece of information stored in the storage unit, based on the obtained mobile body identification information, the mobile body identification information, and the combination of the type designation number and classification number; and output information of the union of parts identified based on the obtained mobile body identification information, the mobile body identification information, and the combination of the type designation number and classification number. [Effects of the Invention]

[0010] According to the information processing apparatus, information processing method, and information processing program of the present invention, it is possible to search for and output components or candidate components that constitute a mobile body. [Brief explanation of the drawing]

[0011] [Figure 1] This diagram illustrates the hardware configuration of the information processing device and user terminal in an information processing system. [Figure 2] This is a diagram illustrating the functions of an information processing device. [Figure 3] This diagram shows the input screens for mobile object identification information, mobile object identification information, and mobile object-related information. [Figure 4] This diagram shows the screen for creating work estimate information. [Figure 5] This diagram shows the display screen for work instruction information. [Figure 6] This diagram shows the display screen for work instruction information. [Figure 7] This is a processing flow chart showing the information processing method. [Figure 8] This is a processing flow diagram showing the information processing method (method for identifying parts). [Modes for carrying out the invention]

[0012] One embodiment of the present invention will be described below with reference to Figures 1 to 8.

[0013] <Overview of the Information Processing System> As shown in Figure 1, the information processing system S mainly consists of an information processing device 1 that identifies the components constituting a "mobile body" and outputs information about the identified components, and a user terminal 100 that is connected to the information processing device 1 via a network and is used by users who request information about the components constituting a predetermined mobile body. The information processing device 1 acquires "mobile identification information" and "mobile specific information" of a predetermined mobile object from the user terminal 100, identifies the components constituting the mobile object based on this information, and outputs the information of the identified components to the user terminal 100 and other devices such as a work management device. For example, display the component information on the screen of the user terminal 100 or notify by email. Note that the information processing device 1 is not limited to acquiring "mobile identification information (mobile specific information)" through the user terminal 100. It may directly accept the input or selection of "mobile identification information" by the user using the information processing device 1, identify the components based on the mobile identification information, and output the identified components. In this case, it is advisable to display the component information on the screen of the information processing device 1 or notify by email.

[0014] Here, the "mobile object" corresponds to a vehicle, for example, "a vehicle that requires repair, replacement, or installation of components (including new vehicles, used vehicles (including damaged vehicles, faulty vehicles, etc.))". The "mobile object" is completed by assembling a plurality of components (component groups) that make up the mobile object. Note that the "mobile object" is not limited to a vehicle and may be a vehicle other than a car (a vehicle that carries people and moves), or a vehicle that carries objects other than people and moves. It may also be a drone or a small mobility device. The "component (mobile object component)" is a component used in a vehicle and is classified by component type. The component types include a "first component type" classified by the part (structural part) of the mobile object, etc., and a "second component type" classified by the sales manufacturer (sales route), quality, etc. of the component.

[0015] The "first component type" is identification information such as component code, component name, component shape, component dimensions, component model year, component grade, component image, etc. The "second component type" is identification information such as genuine parts, second genuine parts, excellent parts, used parts, compatible parts, etc. The "genuine part" is a part officially recognized by the mobile object manufacturer, regardless of whether it is new or used. The "Second Genuine Part" refers to parts that are officially recognized by the parts manufacturer, regardless of whether they are new or used. In addition, it includes parts sold under a second brand by a parts manufacturer related to the mobile manufacturer as alternative parts for genuine parts. The alternative parts include those with only the packaging label changed from the genuine parts. The "High-quality Part" refers to parts that are the same or almost the same as genuine parts, regardless of whether they are new or used, and are sold not by the mobile manufacturer but by a parts manufacturer (a manufacturer different from the above-mentioned officially recognized parts manufacturer). High-quality parts, regardless of whether they are new or used, correspond to parts with different model numbers from genuine parts or parts sold by a different seller from the seller of genuine parts. In addition, these high-quality parts include high-performance parts that can perform the functions of the parts at a higher level than genuine parts, as well as low-performance parts that can only perform the functions of the parts at a lower level than genuine parts. For example, in the case of a "brake pad" as a high-quality part, it is a function to decelerate and stop the movement of the mobile, and a brake pad that can decelerate and stop the mobile in a shorter braking distance than the genuine brake pad is a high-performance part. A brake pad that will decelerate and stop the mobile in a longer braking distance than the genuine brake pad is a low-performance part. The "Used Part" refers to parts removed from used vehicles (used vehicles, vehicles to be scrapped) and repaired, inspected, etc. so that they can be sold. The "Compatible Part" refers to parts with compatibility that are suitable for multiple vehicle models, regardless of whether they are new or used. High-quality parts, used parts, and compatible parts are also referred to as "third-party parts", which are different from genuine parts (second genuine parts).

[0016] The "Mobile Identification Information" refers to identification information for identifying a mobile, such as a chassis number (mobile number), vehicle registration number (number described on the number plate), etc. "Mobile object identification information" refers to identifying information that identifies (or makes identifiable) a mobile object, such as a combination of information including the model (full model, certified model, etc.), the model designation number, and the classification number. Of these, the model is also called "first mobile object identification information (first mobile object identification number)." The combination information of the model designation number and the classification number is also called "second mobile object identification information (second mobile object identification number)." Furthermore, "identifying a moving object" means, for example, identifying a moving object with 100% (or nearly 100%) accuracy, or uniquely identifying a moving object. "Specifying a moving object" means, for example, not necessarily uniquely identifying a moving object, but rather narrowing down the possibilities of a moving object or identifying candidates for a moving object.

[0017] The "chassis number" is also called the vehicle identification number (VIN number) or mobile vehicle identification number. The chassis number (mobile vehicle number) is a number that can uniquely identify a mobile vehicle. The vehicle identification number (VIN) is information that remains unchanged until the vehicle is scrapped or dismantled. Because the VIN can identify a vehicle, it is information that can uniquely identify the set of parts registered to that vehicle. Multiple mobile object identification information (multiple primary mobile object identification numbers) can be associated with each other. In this case, it becomes possible to search for and identify the parts that make up the mobile object using each associated mobile object identification information. For example, by associating and storing the chassis number and vehicle registration number, it becomes possible to search for the other information and candidate parts that make up or could make up the mobile object using only the chassis number or vehicle registration number. In particular, when identifying a mobile object (vehicle, etc.) by the vehicle registration number (license plate), the chassis number is not mandatory, and it is possible to store the information without registering the chassis number or with a temporary chassis number (temporary chassis number). In other words, even if the chassis number is not identified, it becomes possible to search for and identify parts or potential parts using the vehicle registration number.

[0018] A "model number" is a unique piece of information (a specific number) that is a combination of letters, numbers, and symbols used to classify the type of vehicle (such as vehicle type or model) of a moving object. "Model numbers" include "full model numbers (common model numbers)" and "certified model numbers (model numbers listed on the vehicle registration certificate)." Other types include model numbers listed on caution plates and series model numbers. The "full model number" can be defined by the mobile device manufacturer and is information that allows for the identification of the mobile device based on its characteristic features. The "full model number" is represented by a vehicle identification number that includes characteristic information such as the vehicle's specifications and grade (expressed by a classification number). By obtaining the full model number information, it is possible to identify characteristic information such as the vehicle's manufacturer, vehicle type, grade, vehicle specifications (frame, body), equipment, engine type (engine series), year of manufacture, drive system, production year, and emission regulations. The "full model number" is information necessary for maintenance, repair, and parts replacement of the mobile unit, and often includes the "type designation number and classification number" information described later. The "full model number" contains information necessary for the vehicle manufacturer when servicing and repairing that vehicle. On the other hand, the "full model number" is merely a (unique) representation of the vehicle's characteristics by the vehicle manufacturer, and therefore does not necessarily allow for the identification of the vehicle itself (with 100% accuracy). For example, by obtaining full model number information, it is possible to identify the characteristics of a candidate vehicle, or the information necessary for the vehicle's servicing and repair (e.g., parts information, work information, etc.). Therefore, compared to the case where the components constituting the mobile body are identified by the "chassis number" mentioned above, the accuracy (match rate) of the identified components is relatively lower when components are identified by the "full model number". In other words, multiple components are extracted as candidates. On the other hand, compared to the case where components are identified by the "combination of model designation number and classification number" described later, the accuracy of the identified components is higher. In other words, a more narrowed selection of components is extracted as candidates. The "certified model," also known as the model listed on the vehicle registration certificate, is information determined based on the Vehicle Act (Road Transport Vehicle Act) that allows for the classification of the vehicle type and model. The certified model is listed on the vehicle registration certificate (vehicle registration certificate) and is generally expressed as a combination of letters and numbers.

[0019] The "Type Approval Number" is a number that indicates that a vehicle has passed the conformity inspection and quality control (uniformity) inspection. In other words, it indicates the make and model of a vehicle that meets certain quality standards. The "type designation number" is a number that indicates a mobile vehicle that has a type designation and meets certain standards and quality requirements, allowing it to be delivered directly from a mobile vehicle dealer (and registered) without having to be brought to the authorities (the Land Transport Bureau). The "classification number" is a number that identifies the equipment (including interior and exterior parts) installed on each individual vehicle (mobile unit). These mobile object identification numbers are numbers that allow for the identification (narrowing down) or estimation of a mobile object by combining multiple mobile object identification numbers (this combination is also called a "composite mobile object identification number"). In particular, if a mobile object can be identified, the components that make up that mobile object can be identified, and if a mobile object can be estimated, candidate components that make up that mobile object can be identified. The "Vehicle Registration Information (Vehicle Certification Information)" is a document (written) or data related to a mobile vehicle that contains information about the vehicle. This "Vehicle Registration Information (Vehicle Certification Information)" includes information such as the chassis number, vehicle registration number, initial registration date (the date the registration application for the vehicle was accepted by the authorities), model, model designation number, and classification number, indicating compliance with safety standards. This information is also stored in the 2D code and IC chip included in the Vehicle Registration Information.

[0020] Based on the above, "mobile object identification information" allows for the identification of a predetermined mobile object and the identification of its constituent parts using a single piece of information. On the other hand, "mobile object identification information" identifies a predetermined mobile object (candidate mobile object) using a single piece of information or multiple pieces of information, and then identifies (narrows down) or estimates the constituent parts of the predetermined mobile object from the candidate mobile object. For this reason, when identifying the constituent parts of a mobile object with higher accuracy, it is preferable to use "mobile object identification information" rather than "mobile object identification information".

[0021] The information processing device 1 stores in the storage unit 10 "first part correspondence information" which associates the above-mentioned "mobile body identification information (e.g., chassis number)", "mobile body information (mobile body type information)", and "part information (part type information)" that constitutes the mobile body. In addition, the storage unit 10 also stores in the storage unit 10 "second part correspondence information" which associates the above-mentioned "mobile body identification information (e.g., a combination of full model number, model designation number, and classification number)", "mobile body information", and "part information". Furthermore, the information processing device 1 includes a mobile information storage unit 11 that stores "information about the mobile body", a parts information storage unit 12 that stores "information about the parts" and "information about related parts" that make up the mobile body, a work storage unit 13 that stores "work information" necessary for repair, replacement, or installation work on the parts, and a history storage unit 14 that stores "work history information" related to past repair, replacement, or installation work on the parts that make up the mobile body, as a database (DB). Furthermore, the information processing device 1 may be equipped with a database that manages "information on the mobile object," "information on parts," "work information," "work history information," etc., as described above, or it may acquire the latest information from an external management server that manages this information and store it temporarily.

[0022] The information processing device 1 performs information processing and provides software services to user terminals 100 connected via a network. More specifically, the information processing device 1 provides a software service to the user terminal 100 that manages "information about a mobile object" and "information about the parts" that make up the mobile object. For example, it obtains "mobile object identification information (mobile object identification information)" from the user to identify (specify) a predetermined mobile object, identifies (extracts) candidate parts that make up or could make up the mobile object based on the "mobile object identification information (mobile object identification information)", and outputs "work information" necessary for repairing, replacing, or installing the identified parts, as well as "work history information" for the identified parts. In this context, candidate parts refer to parts that could potentially be used (or incorporated into) a mobile body (for example, compatible parts). Specifically, it is as follows:

[0023] The information processing device 1 identifies a user using a terminal such as a user terminal 100. Then, it obtains "mobile object identification information" that identifies a predetermined mobile object from the identified user terminal 100. Specifically, as shown in Figure 3, it obtains "mobile object identification information" by accepting user input or selection through the user terminal 100, or by reading a 2D code written on the vehicle inspection certificate through the user terminal 100. As mobile object identification information, for example, the "chassis number" is obtained. Then, based on this information, it refers to the "first part correspondence information" stored in the storage unit 10 to identify the parts (parts group) that constitute the predetermined mobile object. Then, it outputs information on the identified parts (list information of the parts group). Specifically, it outputs the part information on the screen of the user terminal 100. Furthermore, when the information processing device 1 obtains, for example, "full model number" as mobile object identification information, it refers to the "second component correspondence information" stored in the memory unit 10 to identify (or narrow down the candidate components) the components (components) that constitute the predetermined mobile object. Then, it outputs information about the identified components. The information processing device 1 can then narrow down the output group of parts by accepting and identifying a predetermined part through user operation, or by accepting input or selection of work to be performed on a predetermined mobile body (a mobile body requiring inspection, maintenance, etc.), and identifying one or more parts from the group of parts. It then outputs information (detailed information) of the narrowed-down parts. As detailed information about a component to be displayed on the user terminal 100 screen, the system accepts user operation selections and outputs information such as the type of component constituting a predetermined mobile body, the type of related components associated with that component, work estimate information (work content information) including the work required for repair, replacement, or installation of that component, work instruction information, and past work history information for that component. Further details will be described later.

[0024] User terminal 100 is an information terminal used by a business (repair / buyback business), and specifically, it is a computer such as a tablet terminal equipped with an imaging device. Of course, it may also be a computer such as a PC. The user of user terminal 100 is a business (repair company, customization company, or buyer) involved in the repair, customization, or purchase of mobile devices. User terminal 100 may also be an information terminal used by the owner of the mobile device, and the owner may use user terminal 100 to identify the components that make up the mobile device.

[0025] The user terminal 100 is connected to the information processing device 1 and receives software services from the information processing device 1. Specifically, the user terminal 100 receives input of "mobile object identification information (mobile object identification information)" via user operation on the display screen shown in Figure 3 and transmits the "mobile object identification information" to the information processing device 1. Alternatively, it reads the 2D code written on the vehicle registration certificate using the imaging device mounted on the user terminal 100 and transmits the "mobile object identification information" to the information processing device 1. The information processing device 1 then receives information on the identified part and displays information on that part (a list of parts). The information processing device 1 then accepts the selection of a predetermined part via user operation, or accepts the input or selection of work required for a predetermined mobile object, and requests detailed information on one or more parts from the information processing device 1. The part selected by the user is, for example, a part that is the subject of repair, replacement, or installation work. The user terminal 100 receives detailed information about the parts from the information processing device 1 and displays, for each identified part, the type of part, the type of related parts, work-related information related to the work required for repair, replacement, or installation of the part, estimate information, work instruction information, work history information, etc.

[0026] In the above configuration, when the information processing device 1 acquires either "mobile object identification information" or "mobile object identification information," it performs a process to search for parts based on the acquired information and identifies the parts (or groups of parts) based on the search results. On the other hand, when both "mobile object identification information" and "mobile object identification information" are acquired, the information processing device 1 performs a process to search for parts based on the "mobile object identification information" in order to identify the parts constituting the mobile object with higher accuracy. In other words, by setting a predetermined priority for the "mobile object identification information" among the two types of information mentioned above, parts can be appropriately identified based on the mobile object identification information. In the latter case, the information processing device 1 may perform a search for parts based on both the "mobile object identification information" and the "mobile object identification information." That is, information on parts found by searching based on the "mobile object identification information" and information on parts found by searching based on the "mobile object identification information" will be output. This means that if the parts (groups of parts) constituting the mobile object, identified by referring to the "first part correspondence information" and "second part correspondence information" stored in the storage unit 10 for the "mobile object identification information" and "mobile object identification information," are completely identical, the same part information will be output redundantly. On the other hand, if some of the parts (groups of parts) constituting the mobile object are identical, the part information will be output as a union. Of course, if all of the parts (groups of parts) constituting the mobile object are different, different part information will be output for each piece of information (mobile object identification information, mobile object identification information). Thus, when component information based on mobile object identification information and component information based on mobile object identification information are output, the information processing device 1 identifies duplicate component information, deletes one of the duplicate component information entries, and identifies the remaining duplicate component information and the non-duplicate component information as components.

[0027] Furthermore, the information processing device 1 can appropriately identify one or more parts necessary for the work to be performed on a predetermined mobile body by receiving information from the user regarding repair, replacement, or installation work on parts of that mobile body. For example, when it receives "mobile body identification information" of a predetermined mobile body and "statutory inspection work information" to be performed on that mobile body, it can output detailed information on one or more parts necessary for the statutory inspection work on that mobile body. Furthermore, the information processing device 1 stores "work information" necessary for repairing, replacing, or installing parts, and "work history information" regarding past repair, replacement, or installation work on parts constituting the mobile body. Based on this information, it can identify and output the current parts (part installation status) that constitute a given mobile body. In other words, it stores the work history (repair and replacement history) of parts for each mobile body and can output the status of the parts (part status when new, part status before work, part status after work, and current part status) according to the user's request. In short, the information processing device 1 not only stores part type information and work information for parts for each mobile body, but also possesses "traceability information" for parts for each mobile body.

[0028] <Hardware configuration of the information processing system> As shown in Figure 1, the information processing device 1 is a computer equipped with a CPU as a data calculation and control processing device (processor), ROM, RAM, and HDD (SSD) as storage devices (memory), and a communication interface for sending and receiving information data via the Internet. The information processing performed in the information processing device 1 is, in detail, performed by the processor. The storage device of the information processing device 1 stores information processing programs in addition to the main program that performs the functions necessary for a computer. The functions of the information processing device 1 are performed when these programs are executed by the CPU. User terminal 100 is also a computer with a similar hardware configuration.

[0029] <Functions of the Information Processing System> As shown in Figure 2, the information processing device 1, in terms of its functions, mainly comprises a storage unit 10 that stores various programs and data such as "first component correspondence information" and "second component correspondence information," a mobile device information storage unit 11 that stores "mobile device type information" and "mobile device related information," a component information storage unit 12 that stores "component type information" and "related component type information," a work storage unit 13 that stores "work information," a history storage unit 14 that stores "work history information," a communication unit 15, an acquisition unit 16, a component identification unit 17, a priority setting unit 18, an output unit 19, a work identification unit 20, a creation unit 21, and a generation unit 22. The communication unit 15 sends and receives various data to and from external terminals such as a user terminal 100 and external servers. These consist of a CPU (processor), ROM, RAM, HDD, communication interface, and various programs.

[0030] The user terminal 100 also has the following main components: a storage unit for storing various programs and data, a communication unit for sending and receiving various data with the information processing device 1, a display unit for displaying information related to vehicle parts transactions provided by the information processing device 1 on the screen, and an operation execution unit for receiving user input and executing operation processing.

[0031] The functions of the information processing device 1 will be explained in detail below. First, I will explain the various types of information (data) stored in the memory unit 10, the mobile information memory unit 11, the parts information memory unit 12, the work memory unit 13, and the history memory unit 14. In this embodiment, the information processing device 1 is configured to include a storage unit 10, a mobile information storage unit 11, a component information storage unit 12, a work storage unit 13, and a history storage unit 14. However, this is merely one example, and these storage units 10 to 14 may be implemented in an external storage device provided outside the information processing device 1. In this case, the information processing device 1 and the external storage device are preferably connected via a communication path.

[0032] <<Various Information (Data)>> "Mobile Vehicle Type Information" is identification information (specific information) relating to the type of mobile vehicle, and includes, for example, identification information such as vehicle ID, vehicle registration information, vehicle registration number (license plate, automobile registration number plate), VIN code, vehicle type name, vehicle name, body shape, body dimensions, vehicle category, model, year, grade, engine displacement, and fuel type for each mobile vehicle (vehicle). "Vehicle type" refers to a classification based on the vehicle's intended use, such as regular passenger cars, light commercial vehicles, and light four-wheeled passenger cars. "Vehicle body type" refers to a classification based on the vehicle's shape (body type), such as box-type, canvas-top, and station wagons. By referring to this "mobile object type information," the information processing device 1 can identify the mobile object type. Furthermore, the information processing device 1 stores components for each mobile object type, and by identifying the mobile object type, it can identify the component (or group of components) corresponding to the identified mobile object type. Furthermore, "mobile object information (information about mobile objects)" is information that includes "mobile object type information," and in addition to mobile object type information, it also includes information about mobile objects (specifications, color information, owner information of the mobile object, user information of the mobile object, etc.), and this information is associated with each other.

[0033] "Mobile object-related information" refers to information related to a mobile object, including information about the type of mobile object, information about the components that make up the mobile object, and information about the handling (processing) of the mobile object. "Mobile body-related information" is information primarily used to narrow down the components that make up a mobile body, and may also be called supplementary information or attribute information of the mobile body. Specifically, vehicle-related information includes vehicle manufacturer, vehicle type, series, year of manufacture, grade, engine type, drivetrain (two-wheel drive, four-wheel drive), transmission, fuel, model, body, engine, grade, transmission drivetrain, color code, trim code, catalog code, year of manufacture, Fig No., drawing number, part code, cabin shape for heavy vehicles and cargo vehicles (normal, wide, high, double), start-end date of part (period during which the part was used in the vehicle (period of application)), exhaust gas symbol, destination, year of modification code (annual modification code), official stamping (new chassis number), and displacement. The mobile information storage unit 11 stores the above-mentioned "mobile identification information" in association with related information (manufacturer, vehicle type, model, etc.) included in the "mobile related information". As described above, the information processing device 1 (part identification unit 17) can receive a specification of "mobile body related information" from a user and search for parts that constitute a predetermined mobile body, which are identified by the "mobile body identification information" stored in association with the said related information. In other words, by acquiring "related information" through the "mobile body related information input screen" shown in Figure 3, the information processing device 1 can search for parts (groups of parts) that constitute a predetermined mobile body without specifying the predetermined mobile body, and directly identify the parts (groups of parts). Furthermore, the information processing device 1 can also narrow down the already identified parts (parts group) based on the related information by accepting the user's specification of "mobile object related information (related information)".

[0034] "Part type information" is identification information (specific information) regarding the type of part. Specifically, as mentioned above, there is "first part type information" which is classified by the structural part of the mobile body, etc., and "second part type information" which is classified by the manufacturer (sales channel) of the mobile body, etc. "Part Type 1" refers to identification information such as part ID, part code, part name, part shape, part dimensions, part year of manufacture, part grade, and part image. "Part Type 2" is identification information such as genuine parts, second-hand genuine parts, high-quality parts, used parts, and compatible parts. By referring to this "part type information," the information processing device 1 can identify the first part type and the second part type of the parts that make up the mobile body, and then identify the relevant parts.

[0035] "Related parts type information" is identification information regarding the type of related parts, and is stored in association with a specified part. "Related parts" are parts that are related to a specified part and are used together with the specified part during specified work (such as statutory inspection work or replacement work for damaged vehicle parts). For example, it is assumed that these are parts that are frequently purchased as a set based on the content of the parts replacement work. Specifically, the related part type information includes "First Part Type Information" and "Second Part Type Information," similar to the parts mentioned above. By referring to this "related part type information," the information processing device 1 can identify the first part type and the second part type of related parts related to the components that make up the mobile body, and identify the relevant related parts.

[0036] The "first corresponding part information" is information that associates the above-mentioned "mobile body identification information (e.g., chassis number)", "mobile body type information", and "part type information" that constitutes the mobile body, and is stored in the storage unit 10. By referring to this "first corresponding parts information," the information processing device 1 can acquire "mobile body identification information," identify a predetermined type of mobile body, and identify the group of parts mounted on the mobile body from the predetermined mobile body type information. The "second component correspondence information" is information that associates the above-mentioned "mobile body identification information (e.g., full model)", "mobile body type information", and "component type information", and is stored in the storage unit 10. By referring to this "second corresponding parts information," the information processing device 1 can also acquire "mobile body identification information" and identify the group of parts mounted on a given mobile body. Furthermore, the information does not necessarily have to be divided into "first corresponding part information" and "second corresponding part information"; it may be stored in the storage unit 10 as "corresponding part information." The above "corresponding parts information" is updated as needed in conjunction with updates to the "mobile body information" and "mobile body-related information" stored in the mobile body information storage unit 11, and the "parts information" stored in the parts information storage unit 12.

[0037] "Work information" refers to information relating to work such as repair, replacement, or installation of components that make up a mobile body, and is stored in association with the mobile body and the components that make up the mobile body. Specifically, work information is information used in performing work, and includes information such as the work content that specifies the work to be performed on the mobile body (including whether or not aiming work is performed), work procedures, parts and tools used in the work, work precautions, work index, labor costs, and parts costs. Work in this context includes repair work to repair the mobile body or the parts that make up the mobile body, replacement work to replace parts, installation work to install parts, and inspection work to check the installation status and operational status of parts. In addition, "vehicle inspection" work performed at automobile repair shops, etc., which encompasses repair work, replacement work, and inspection work, also falls under this category, as do "new car inspection," "statutory inspection," "oil change," "tire change," and "battery change." For example, "oil change" is associated with parts such as oil filters, and "tire change" is associated with parts such as tires (wheels), wheel nuts, and wheel screws. By referring to this "work information," the information processing device 1 can identify the work content and procedures necessary for repairing, replacing, or installing components that make up the mobile body, and can also calculate the labor costs and parts costs required for said work. Furthermore, the information processing device 1 can create "work instruction information" which includes specific component information and work information, and "estimate information (work content information)" which also includes specific component information and work information. The tools include manual tools, power tools, lubricants, and large equipment such as trolleys and lifting devices. Furthermore, it includes diagnostic equipment (computers) that inspect data received from driver assistance systems and exhaust gas systems, as well as work management equipment that comprehensively manages work, including tools used, work processes, workers, and work time. The work management equipment allows for monitoring of work status. This work management equipment (computer) is connected to the user terminal 100, enabling work management based on instructions from the user terminal 100.

[0038] "Work history information" is information relating to the history of past repair, replacement, or installation work on the components that make up a given mobile body, and is stored in association with the mobile body and the components that make up the mobile body. Specifically, work history information includes information such as the worker, date and time of work, work location, work content, work procedure, parts used, the order in which those parts were installed, tools used, man-hours, labor costs, parts costs, other notes regarding the work (how much force to apply, work order, etc.), and work improvement information. In addition, the part identification information (part type information) of the parts used before the work and the part identification information (part type information) of the parts used after the work are also included in the work history information. By referring to this "work history information," the information processing device 1 can identify the details of the parts that make up a given mobile object. For example, it can further identify at least one of the following: genuine parts, high-quality parts, or third-party parts. It can also output information on the replacement history (replacement traceability) of the parts in question.

[0039] <<Acquisition of mobile object identification information and mobile object identification information>> The acquisition unit 16 acquires at least one piece of information for a predetermined mobile body, including "mobile body identification information," "mobile body specific information," and "a combination of type designation number and classification number." Specifically, the information processing device 1 (output unit 19) outputs the "input screen for mobile object identification information, mobile object identification information, and mobile object-related information" shown in Figure 3 to the display screen of the user terminal 100. The user terminal 100 accesses a dedicated website (app) managed by the information processing device 1 and logs in to display the service details related to information processing on the display screen. The acquisition unit 16 then receives user input or selections via the user terminal 100 on the display screen shown in Figure 3, or receives stored information of the 2D code on the vehicle registration certificate read by the user terminal 100 (imaging device), and acquires "mobile object identification information," "mobile object identification information," or "mobile object related information." The acquisition of "mobile object related information" will be described later.

[0040] Figure 3 shows a display screen for inputting mobile object identification information, mobile object identification information, and mobile object-related information. Through the display screen shown in Figure 3, the user can input the "chassis number," "full model," "combination of model designation number and classification number," "license plate information," and "mobile object-related information" of a given vehicle. Alternatively, the user can activate the imaging device on the user terminal 100 and automatically input this information by reading the 2D code written on the vehicle registration certificate. The "initial registration date" may also be manually entered as supplementary information. In the above embodiment, the screen is set up to prompt the user to input the "chassis number" as mobile object identification information, but it is not particularly limited and may be any number that uniquely identifies the mobile object, such as the "vehicle registration number". Similarly, the mobile object identification information may also be anything other than the "full model" or the "combination of model designation number and classification number". Furthermore, the acquisition unit 16 can also acquire "mobile body-related information" instead of "chassis number," "full model number," and "combination of model designation number and classification number" through the display screen shown in Figure 3. In other words, by accepting user input or selection and acquiring "multiple related pieces of information (e.g., manufacturer, model, grade)" for a given mobile body, it is also possible to directly identify the parts that make up the given mobile body based on this related information.

[0041] <<Part identification, output of part information>> The component identification unit 17, based on at least one piece of information obtained by the acquisition unit 16, namely the "mobile body identification information," the "mobile body identification information," and the "combination of type designation number and classification number," refers to the "component correspondence information" stored in the storage unit 10 to identify (extract) the component (component group) that constitutes a predetermined mobile body associated with the at least one piece of information. The output unit 19 then outputs information about the union of parts (a list of parts) identified by the part identification unit 17. Specifically, it outputs a list of parts (all parts) that constitute a predetermined mobile body to the display screen of the user terminal 100. Furthermore, if a part is identified by the part identification unit 17 based on the information of "mobile body identification information," "mobile body identification information," and "combination of type designation number and classification number," then "union of part information" refers to the information of the part identified based on each of the pieces of information. In other words, in the above case, "union of part information" simply means "part information."

[0042] On the other hand, when a part is identified by the part identification unit 17 based on multiple (two or three) pieces of information from among "mobile body identification information," "mobile body identification information," and "combination of type designation number and classification number," the "union of part information" means that the results of the search using all the information are combined and output as a whole. Specifically, this is information that combines (sums up) "part information associated only with each piece of information" and "part information that identifies common parts associated with all the pieces of information." More specifically, the parts are identified as follows: For example, suppose that the group of parts identified based on "mobile object identification information" consists of three parts: "part A, part B, and part C," the group of parts identified based on "mobile object identification information" consists of four parts: "part A, part B, part C, and part D," and the group of parts identified based on "combination of type designation number and classification number" consists of four parts: "part A, part C, part D, and part E." In this case, the part identification unit 17 searches for a group of parts based on the information of the three parties and identifies "part A, part B, part C, part D, part E" as the union of parts. This can also be said to mean that the part identification unit 17 identifies parts that are common to multiple parts (part A, part B, part C, part D) and parts that are associated only with each piece of information (part E). Furthermore, it can also be said that it identifies parts that are associated with all information (part A, part C), parts that are associated with some but not all information (part B, part D), and parts that are associated only with each piece of information (part E). The output unit 19 then outputs information about the parts of the union identified by the part identification unit 17. Alternatively, the output unit 19 can be described as outputting information about the parts identified by the part identification unit 17, from which duplicates have been removed.

[0043] Specifically, the component identification unit 17 identifies a group of components that constitute a predetermined mobile body by the "first to sixth component identification processes" described below. Furthermore, when the acquisition unit 16 acquires only "mobile body identification information," the parts identification unit 17 naturally identifies the group of parts constituting a predetermined mobile body based solely on the "mobile body identification information." Similarly, when the acquisition unit 16 acquires only "mobile body identification information," the parts identification unit 17 identifies the group of parts based solely on the "mobile body identification information." When the acquisition unit 16 acquires only "information on the combination of type designation number and classification number," the parts identification unit 17 identifies the group of parts based solely on "information on the combination of type designation number and classification number."

[0044] (First part identification process) The parts identification unit 17 identifies a group of parts based on the "mobile body identification information" obtained by the acquisition unit 16, which has acquired "mobile body identification information (chassis number)" and at least one of the following pieces of information: "mobile body identification information (full model)" and "information on the combination of model designation number and classification number". Specifically, the component identification unit 17 identifies a group of components based on the "mobile object identification information" which has been given priority (highest priority) among the information of the three parties. When the component identification unit 17 acquires "mobile body identification information," it identifies the mobile body type of a predetermined mobile body based on the "first component correspondence information" stored in the storage unit 10, searches for a group of components corresponding to the identified mobile body type, and identifies the said group of components.

[0045] The priority setting unit 18 sets a priority for the "mobile object identification information," which means that a "priority flag (highest priority flag)" has been set for the "mobile object identification information." In other words, the information with the priority flag set has a higher priority than other information without the priority flag set. When the information processing device 1 receives multiple pieces of information, it searches for and identifies a group of parts based on the prioritized information (mobile object identification information). The priority flag may be set by user operation or may be set in advance in the information processing device 1. For example, if a priority flag is assigned to the "mobile object identification information," the information processing device 1 can identify the type of mobile object with greater accuracy and identify the group of components that make up the mobile object. On the other hand, if a priority flag is assigned to the "mobile object identification information," the information processing device 1 can identify the type of mobile object and its component group when there is a type of mobile object that cannot be identified from the mobile object identification information. In addition, it can extract compatible components over a wide range. In addition, the priority setting unit 18 may set priorities for three elements: "mobile body identification information," "mobile body identification information," and "combination of type designation number and classification number," and the information with the highest priority may be designated as "prioritized information." The parts identification unit 17 may use the prioritized information to identify the parts group. The priority setting unit 18 may also set different priorities for each type of mobile body.

[0046] (Second part identification process) The part identification unit 17 identifies the part based on the "mobile body identification information (full model)" because the acquisition unit 16 did not acquire the "mobile body identification information," but instead acquired the "mobile body identification information (full model)" and the "information on the combination of the model designation number and classification number." Specifically, the component identification unit 17 identifies the component group based on the "mobile object identification information," which is given priority (second priority) after the "mobile object identification information." The priority setting unit 18 sets priorities for the three elements: "mobile object identification information," "mobile object identification information," and "combination of type designation number and classification number," and sets the "mobile object identification information" as the second highest priority. The parts identification unit 17 searches for and identifies the parts group based on the priority.

[0047] When the component identification unit 17 acquires "mobile body identification information," it identifies (extracts) the mobile body type of a predetermined mobile body based on the "second component correspondence information" stored in the storage unit 10, searches for a group of components corresponding to the mobile body type, and identifies that group of components. In the second component identification process, the mobile body is identified using the "mobile body identification information," but depending on the type of mobile body and the type of component, it may not be possible to identify it uniquely. In such cases, the mobile body (type of mobile body) is estimated, and the group of components of the estimated mobile body is identified. Alternatively, it may be said that a candidate mobile body is identified (extracted), and the group of components of the candidate mobile body is identified.

[0048] (Third part identification process) The part identification unit 17 identifies the part based on the "information on the combination of type designation number and classification number," since the acquisition unit 16 did not acquire "mobile body identification information" or "mobile body identification information," but instead acquired "information on the combination of type designation number and classification number." Specifically, the part identification unit 17, upon obtaining "information on the combination of type designation number and classification number," identifies (extracts) the type of mobile body of a given mobile body based on the "second part correspondence information," searches for a group of parts corresponding to the mobile body type, and identifies the group of parts. In other words, it identifies the group of parts in the same manner as the second part identification process. Furthermore, identifying parts groups based on "full model information" yields a more precise and limited selection of parts than identifying parts groups based on "combination information of model designation number and classification number."

[0049] The priority setting unit 18 sets priorities for the three elements: "mobile object identification information," "mobile object identification information," and "combination of type designation number and classification number," and sets the third highest priority for the "combination of type designation number and classification number." The parts identification unit 17 searches for and identifies the parts group based on the priority.

[0050] In the third part identification process described above, if only "type designation number information" is obtained, the part identification unit 17 may estimate the type of mobile body of the predetermined mobile body based on the "second part correspondence information" and identify the group of parts corresponding to the estimated mobile body type. Alternatively, if only "type designation number information" is obtained, the part group may be deemed unidentifiable and the user may be notified. The same process may be performed if only "classification number information" is obtained.

[0051] In the third part identification process described above, if the "mobile body identification information" and "one of the combinations of type designation number and classification number" are obtained, the part identification unit 17 should consider that there is a deficiency in the information of the combination and therefore not adopt the information of the combination, and should prioritize the "mobile body identification information," and proceed with the process of identifying the parts group of the mobile body. Furthermore, if there are deficiencies in the "mobile body identification information" entered by the user, the parts identification unit 17 will assume that the "combination of type designation number and classification number" has been prioritized and will perform the process of identifying the parts group of the mobile body. In other words, it is best to switch the priority setting as needed to perform the process of identifying the parts group.

[0052] (Fourth part identification process) The part identification unit 17 can also search for parts using the mobile body-related information as a search criterion, even if the acquisition unit 16 does not acquire "mobile body identification information," "mobile body identification information," or "information on the combination of type designation number and classification number," but instead acquires "mobile body-related information (for example, information related to manufacturer, year of manufacture, and grade)." Specifically, the component identification unit 17 performs at least one of the following processes: directly narrowing down (extracting) components based on mobile body-related information to identify components; or identifying a mobile body based on mobile body-related information and then identifying components that match the search criteria from among the components that make up the identified mobile body. In particular, as part of the latter process, the component identification unit 17 uses the acquired mobile body-related information as a search condition to identify the "mobile body identification information" of the mobile body that is stored in association with the "mobile body-related information" of this search condition. Then, the component identification unit 17 searches for a component that constitutes a predetermined mobile body identified by this identified mobile body identification information and identifies that component. Each of the above processes can identify the parts, but in particular, in the former process, the part identification unit 17 directly searches for the parts (groups of parts) that constitute a predetermined moving body without identifying the predetermined moving body, and identifies the parts (groups of parts).

[0053] The priority setting unit 18 sets the lowest priority to "mobile body related information," and the component identification unit 17 searches for and identifies the component group based on the priority. In the fourth part identification process, the accuracy of the candidate parts to be identified can be improved by acquiring multiple pieces of mobile-related information (for example, information on the manufacturer, model, series, year, and grade). The priority setting unit 18 sets the lowest priority to "mobile body-related information," but may set a higher priority if, for example, three or more, four or more, or five or more pieces of related information are obtained. For example, identifying a part using "multiple mobile body-related information" may be more accurate than identifying a part using "information on a combination of type designation number and classification number." Therefore, it may be possible to prioritize cases where a part is identified using "multiple mobile body-related information."

[0054] (Fifth part identification process) In the above part identification process, parts are identified based on one prioritized piece of information. However, depending on user-defined conditions (priority settings), it may be possible to identify each group of parts based on all acquired information. In other words, all parts extracted from each piece of information may be identified. In this case, any parts extracted multiple times should be grouped together and identified as a single part. Specifically, the component identification unit 17 may, upon acquiring the "mobile body identification information" and the "mobile body identification information," search for each component group based on both pieces of information and then identify the resulting union of component groups. Alternatively, the component identification unit 17 may search for and identify each component group based on both pieces of information, and the output unit 19 may output the resulting union of components identified by the component identification unit 17. In other words, the component identification unit 17 should identify components that are associated with each piece of information only and components that are common to all pieces of information, based on both pieces of information mentioned above. In addition to the above, the parts identification unit 17, upon obtaining "mobile body identification information," "mobile body identification information," and "combination of type designation number and classification number," searches for a group of parts based on the information of the three parties and identifies the group of parts that is the union of these three parties. Furthermore, when the parts identification unit 17 obtains "mobile body identification information," "mobile body identification information," "combination of type designation number and classification number," and "mobile body related information," it is preferable to search for a group of parts based on the information of the four parties and identify the group of parts that is the union of the four.

[0055] (Sixth part identification process) The component identification unit 17 can also accurately narrow down and identify the components that make up a given mobile body by combining "mobile body identification information" and "mobile body related information," or by combining "information on a combination of type designation number and classification number" and "mobile body related information." More specifically, the acquisition unit 16 does not acquire "mobile body identification information," but rather "mobile body identification information (e.g., full model)" and "mobile body related information (e.g., series, year, grade)." Then, the parts identification unit 17 identifies (extracts) the parts that make up a given mobile body based on the "mobile body identification information," and narrows down the parts from the identified parts based on multiple pieces of related information. Finally, the output unit 19 outputs the information of the parts narrowed down by the parts identification unit 17. In this way, the component identification unit 17 identifies a component based on the "mobile body identification information," and further narrows down the component based on the "mobile body related information," allowing the output unit 19 to output component information with higher accuracy (higher matching rate).

[0056] More specifically, when the acquisition unit 16 receives input of "mobile body identification information (full model)" and "mobile body related information (system, year, grade)" via user operation on the display screen shown in Figure 3, it first identifies (extracts) a predetermined mobile body based on the "mobile body identification information" and then identifies (extracts) the group of parts that constitute that mobile body. Then, it narrows down the parts based on the "mobile body related information" specified by the user. Finally, the output unit 19 outputs information on the parts that have been narrowed down with high accuracy. In other words, "mobile body-related information" is used not only in the process of directly narrowing down the components that make up a mobile body on their own (fourth component identification process), but also in the process of further narrowing down the components that make up a mobile body in combination with "mobile body identification information," etc. (sixth component identification process).

[0057] (Multiple component identification process) The component identification unit 17 can perform the first to fourth component identification processes in combination and simultaneously. Specifically, this refers to the case where, among the four types of information mentioned above, the highest priority is set for "mobile object identification information," the second highest priority for "mobile object identification information," the third highest priority for "information on the combination of type designation number and classification number," and the lowest priority for "mobile object-related information." In this case, if the parts identification unit obtains the four pieces of information mentioned above, it identifies the group of parts constituting the predetermined mobile body based on the "mobile body identification information," which has the highest priority (the first parts identification process is performed). Alternatively, if the "mobile body identification information" is not obtained, but the "mobile body identification information (full model)" and "information on the combination of model designation number and classification number" are obtained, the parts group constituting the predetermined mobile body is identified based on the "mobile body identification information" (the second parts identification process is performed).

[0058] The component identification unit 17 can also perform the second, third, and sixth component identification processes in combination and simultaneously. Specifically, this refers to cases where the highest priority is set for the combination of "mobile object identification information" and "mobile object related information," the second highest priority is set for "mobile object identification information," the third highest priority is set for "information on the combination of type designation number and classification number," and the lowest priority is set for "mobile object related information." In this case, if the parts identification unit 17 obtains "mobile body identification information" and "mobile body related information," the parts identification unit 17 identifies a group of parts based on the "mobile body identification information," and further narrows down the group of parts based on the "mobile body related information" (the sixth parts identification process is performed). Also, if the parts identification unit 17 obtains "mobile body identification information" and "information on a combination of type designation number and classification number," it identifies a group of parts based on the "mobile body identification information" (the second parts identification process is performed).

[0059] In this way, by having the priority setting unit 18 set a priority for each piece of information, the component identification unit 17 can identify a group of components by combining component identification processes in various patterns, not limited to the above-described combinations of component identification processes.

[0060] (Output of component information) The part identification unit 17 identifies the "part type information" of the group of parts constituting a predetermined mobile body through the above part identification process. Specifically, the part identification unit 17 identifies the "first part type information (part code, part name, part grade, etc.)" and the "second part type information (identification information for genuine parts, high-quality parts, etc.)" for each part. The process for identifying the "Second Part Type Information" is as follows: The work memory unit 13 stores "work information" necessary for repair, replacement, or installation work on components that make up the mobile body, and the history memory unit 14 stores "work history information" related to past repair, replacement, or installation work on components that make up a given mobile body. The work identification unit 20 receives "work information" input by the user and, based on the "work information" stored in the work storage unit 13, identifies the repair, replacement, or installation work to be performed on a predetermined mobile body. Then, the parts identification unit 17 narrows down and identifies the parts used in the work identified by the work identification unit 20, based on at least one piece of information, such as the "mobile body identification information," "mobile body identification information," and "combination of type designation number and classification number," as described above. Furthermore, by using the "work history information" mentioned above, it identifies at least one of the following (second part type information) for each part group: "genuine parts," "high-quality parts," or "third-party parts." The component identification unit 17 identifies a group of components that constitute a predetermined mobile body through the component identification processes described in the first to sixth steps above, narrows down the components used in the work identified by the work identification unit 20 from that group of components, and then identifies the corresponding "second component type information" for each component using the "work history information," but is not limited to this. For example, instead of specifying the work using the work specification unit 20, the part specification unit 17 may use the "work history information" to specify the "second part type information" for a group of parts (all group of parts) that constitute a predetermined mobile body.

[0061] The specific processes performed through the display screen are as follows: The acquisition unit 16 first receives input of "mobile object identification information" for a predetermined mobile object via user operation on the display screen shown in Figure 3 and acquires "mobile object identification information" (this may also be mobile object identification information, etc.). The component identification unit 17 identifies a predetermined mobile body based on the "mobile body identification information" and identifies the group of components (all component groups) that constitute the mobile body. The output unit 19 outputs a list of component groups that constitute the predetermined mobile body to the display screen. The screen displaying the list of parts information shows, in addition to the "list of parts information," input fields for the user to enter "work information" necessary for repairing, replacing, or installing parts. The work identification unit 20 receives the "work information" entered by the user through this screen and identifies the entered work. The component identification unit 17 narrows down the group of components that make up a predetermined mobile body to the group of components used in the operation identified by the operation identification unit 20. The output unit 19 outputs a list of the narrowed-down group of components to the display screen. For example, if "tire replacement work" is entered in the work information input field, the parts necessary for tire replacement work, such as "tires (wheels)," "wheel nuts," and "wheel screws," will be narrowed down and identified, and information on these parts will be displayed.

[0062] Then, when the part identification unit 17 receives a selection of a predetermined part by user operation, it identifies the "first part type information (part code, part name, part grade, etc.)" of the selected part, and also identifies the "second part type information (identification information for genuine parts, high-quality parts, etc.)" based on the "work history information" mentioned above. In other words, the output unit 19 switches the screen of the parts group list information and outputs the "first part type information (part code, part name, part grade, etc.)" and "second part type information" of the selected part to the display screen. Furthermore, the "First Part Type Information" for each part may be displayed together with the list information of the above-mentioned parts without switching screens. Alternatively, the "First Part Type Information" and "Second Part Type Information" for each part may be displayed together.

[0063] To explain "Part Type Information 2" in more detail, "Genuine Parts" are information provided by the mobile device manufacturer and associated with the mobile device at the time of shipment, and they identify the part itself. On the other hand, "Superior Parts" and "Third-Party Parts" are parts newly created separately from "Genuine Parts" and have different numbers than Genuine Parts. Superior Parts and Third-Party Parts contain one or more identification pieces of information that correspond to Genuine Parts and are associated with Genuine Parts. "High-quality parts" and "third-party parts" are parts that are checked by fitting them to a moving object, and if they fit the object, they are associated with the original parts of that object and saved. In other words, unlike original parts, high-quality parts and third-party parts are part type information that is identified (estimated) using the "work history information" mentioned above. It would be preferable to use artificial intelligence (AI) analysis to identify the part type information based on the "work history information".

[0064] <<Output of related parts information>> When the output unit 19 receives a selection of a predetermined part by user operation on the display screen for a list of parts, it outputs the "part type information" of the predetermined part and the "part type information" of related parts associated with that part to the display screen. The specific procedures are as follows: The component information storage unit 12 stores "component type information" and "related component type information." The "related component type information" is information about related components (related component types) associated with the components (component types) that make up the mobile body, and is stored for each mobile body type. When the part identification unit 17 receives a selection of a predetermined part by user operation, it identifies the part type of the predetermined part based on the "part type information" and identifies the said part. It also identifies the part types of related parts related to the predetermined part based on the "related part type information" and identifies the said related parts. The output unit 19 then outputs information (type information) of the part identified by the part identification unit 17, and information (type information) of related parts associated with the part, to the display screen.

[0065] Related parts include "essential related parts" that are necessary for replacing parts, and "recommended related parts" that are not essential but are recommended. Only "essential related parts" may be output, or both "essential related parts" and "recommended related parts" may be output. For example, when the user selects the part "bumper," the part identification unit 17 also identifies essential related parts such as "screws," "gaskets," "bolts," and "stays" necessary for replacing the bumper. In addition, it also identifies recommended related parts such as fog lamps and fog lamp covers. The output unit 19 then outputs the part information, essential related part information, and recommended related part information to the display screen. Furthermore, when outputting information on related components, it is also possible to display the type of essential related component as "essential" and the type of crystal-related component as "recommended," respectively, with "essential" and "recommended" added to the display.

[0066] <<Output of work estimate>> The output unit 19, upon receiving a selection of a predetermined part by the user on the display screen for a list of parts, outputs the "part type information" of the predetermined part and the "part type information" of related parts associated with that part to the display screen. Then, upon receiving a selection of "create work estimate" by the user, it outputs the work estimate information creation screen shown in Figure 4. Then, on the display screen shown in Figure 4, it continuously accepts input or selections by the user, creates "work estimate information," and outputs it. The specific procedures are as follows:

[0067] The work memory unit 13 stores "work information" necessary for repairing, replacing, or installing parts. The history memory unit 14 stores "work history information" related to past repair, replacement, or installation work on parts that constitute a predetermined mobile body. The creation unit 21 (estimate creation unit) creates "work estimate information" based on the above "work information" and "work history information," which includes information on a specified part, work content information including the details of the work performed for the repair, replacement, or installation of the part, and cost information such as labor costs and parts costs. Furthermore, the creation unit 21 may create the "work estimate information" based solely on the "work history information," or, if there is no past work history information, it may create the "work estimate information" based solely on the "work information." The creation unit 21, on the display screen shown in Figure 4, accepts user input or selections based on "work information" and "work history information" to create "work estimate information." In this case, the creation unit 21 should use artificial intelligence to analyze the types of work performed in the past (repair, replacement, installation), work content, parts information, and work procedures based on the "work information" and "work history information," and create work estimate information corresponding to these tasks as a result of the analysis. The output unit 19 then outputs "work estimate information" necessary for repairing, replacing, or installing "specified parts" and "related parts" to the display screen.

[0068] In operations such as repairing, replacing, or installing parts, the information processing device 1 identifies the mobile object based on the input mobile object identification information (mobile object identification information). It also performs processing to identify the parts that make up this mobile object. Furthermore, it identifies related parts associated with the identified part based on historical information. Identify the work to be performed on this part, including its scope (whether it involves all parts or only some parts), and further identify any additional parts (essential parts, recommended parts) besides those already identified. This work may include painting. In this way, once a part is identified, the man-hours and costs associated with the work performed using that part are determined. These man-hours and costs are calculated using previously stored data on the man-hours and costs associated with the work performed. This makes it possible to create estimates and work instructions for tasks such as repairing, replacing, or installing parts.

[0069] <<Output of work instruction information>> The output unit 19, upon receiving a selection of a predetermined part by the user on the display screen for a list of parts, outputs the "part type information" of the predetermined part and the "part type information" of related parts associated with that part to the display screen. Then, upon receiving a selection of "create work instructions" by the user, it outputs a screen used for creating work instructions. Furthermore, it continuously accepts input or selections from the user, creates "work instruction information," and outputs it. Furthermore, work instruction information is primarily created based on "work estimate information" prepared under the user's instructions. The specific procedures are as follows:

[0070] The work memory unit 13 stores "work information" that is associated with the components that make up the mobile body and is necessary for repairing, replacing, or installing the components. The creation unit 21 (work instruction creation unit) creates "work instruction information," which is instruction information for workers, based on the above-mentioned "work information" and "work estimate information," and includes information on a specified part, information on related parts of that part, and work information necessary for the repair, replacement, or installation of that part. The creation unit 21 creates "work instruction information" on the work instruction creation screen by accepting user input or selections based on "work information" and "work estimate information". Since the "work estimate information" is created based on the "work information," the creation unit 21 may create the "work instruction information" based solely on the "work estimate information." Alternatively, it may create the "work instruction information" based solely on the "work information." Or, it may create the "work instruction information" based on the "past work instruction information" included in the "work history information." Then, as shown in Figures 5 and 6, the output unit 19 outputs the "work instruction information" created by the creation unit 21 to the display screen (the display screen of the user terminal 100).

[0071] "Work instruction information" includes "part type information," "related part type information," and "work information" which includes the work content, work procedures (work processes), tools used for the work, and precautions for the work required for the part and related parts. Furthermore, "work instruction information" is information created based on "work estimate information" output to the user (user terminal 100), and can also be created based on instruction information specified by the user using the user terminal 100. For example, upon receiving instructions from the user, work instruction information is created that includes not only the repair and replacement of the part but also the repair and replacement of related parts. Depending on the instructions from the user, work estimate information and work instruction information may be created that do not include the repair or replacement of related parts (some related parts). In this way, the work content, work procedure (also referred to as related information for the part) and the work content, work procedure (also referred to as related information for related parts) related to the part are associated with each part. In other words, the related information for the part and related parts is associated with the created estimate information and stored.

[0072] Figures 5 and 6 show the display screen for "Work Instruction Information". Figure 5 shows the content of the work instructions for "Work Process 1," which is one of the work processes, and Figure 6 shows the content of the work instructions for "Work Process 2," which is another work process. "Work Process 2," shown in Figure 6, is a work process that follows "Work Process 1," shown in Figure 5. In other words, Work Process 1 and Work Process 2 are shown as examples of some of the processes within the above work process. Furthermore, "work" refers to a process consisting of multiple steps, such as line work or cell work, where each step is interconnected and performed by workers or machines. The memory units 10-14 store information such as the sequence of work steps for a given task, the content of each work step, the parts and tools used in each work step, and precautions for each work step, all associated with each step. When the information processing device 1 identifies a task to be performed on a given mobile object, it identifies the content of the work steps for that task (step 1, step 2, step 3, etc.), identifies the above information stored in the memory units 10-14 for each identified work step, and creates "work instruction information." Then, as shown in Figures 5 and 6, it displays this work instruction information on the display screen. Figures 5 and 6 show work instructions for the replacement and installation of the opening and closing doors located on the side of the mobile body. The figures show information on the parts used in this replacement work, including the part "rear door panel (part (2))", the related part "rear door lining (part (3))", and the necessary work procedures.

[0073] Figure 5 shows that work process 1 involves assembling parts (1) and (2), and also displays detailed procedures and tools used for this process. Figure 6 shows that work process 2 involves assembling parts (3) to (8) to parts (1) and (2), and also displays detailed procedures and tools used for this process. In other words, the parts used in each work process are highlighted, and the highlighted parts change as the work process transitions. In Figures 5 and 6, the parts for each work process stored in memory units 10-14 are highlighted. In addition, the operator may specify and highlight additional parts as requested. In addition, the highlighted components may be displayed in different display formats. For example, if component (1) and component (2) highlighted in Figure 5 are made of different materials, they may be displayed in a display format appropriate to their respective materials. Furthermore, Figures 5 and 6 show the correspondence between parts using dashed lines, which specify the mounting positions of the parts. This clarifies the positional relationships between parts and provides information that leads to improved work efficiency.

[0074] In the above, the output unit 19 displays a screen that highlights the parts used in a predetermined work process compared to parts that are different from the parts used in the predetermined work process, as the process transitions through multiple work processes related to repair, replacement, or installation work using the predetermined parts. Specifically, the output unit 19 outputs work instruction information to the display screen for each work process. At that time, it highlights and displays the parts necessary for the work process (displaying them in an identifiable manner), and changes the highlighted parts as the work process progresses. For example, in work process 1 shown in Figure 5, it can be seen that parts (1) and (2) used in work process 1 are highlighted. Also, in work process 2 shown in Figure 6, it can be seen that parts (3) to (8) used in work process 2 are highlighted.

[0075] <<Processing after completion of work (traceability)>> The generation unit 22 generates "work completion information" which includes the details of the work and the parts used in the work, upon completion of the work based on the "work instruction information". Furthermore, "parts used in the work" refers to the parts before and after replacement in the case of replacement work. In the case of repair work, it refers to the same part before and after the repair. In the case of installation work (work in which a new part is installed), it refers to the installed part. The "work completion information" includes information such as the "part identification information of the parts used before work," the "part identification information of the parts used after work," and work instruction information. It also includes the part identification information of related parts before and after work. "Part identification information" refers to identification information (part type information) such as a part ID. The output unit 19 then outputs "work completion information" for the specified part to the display screen, and the history storage unit 14 stores the work completion information for the specified part as "work history information" for the specified part.

[0076] Specifically, when a part is replaced, the part IDs of the part before and after replacement are associated. The generation unit 22 generates "work completion information" by associating the part identification information, which is the part IDs before and after replacement, with the work instruction information. The history storage unit 14 stores the "work completion information" for the work performed on the part at that time as the "work history information" for that part. In the case of repair work rather than part replacement work, "repair completion information" is generated. In this embodiment, repair completion information is also referred to as work completion information. The "work estimate information" and "work completion information" for work performed on a specified part are stored together as "work history information." This allows the system to store the replacement history of parts as historical information for the components constituting a given mobile body, in a chain-like format such as "part ID of new part (part ID of genuine part)" ⇒ "part ID after replacement" ⇒ "part ID after replacement". In other words, it can identify changes related to part replacement. That is, the information processing device 1 enables traceability of parts through work history information.

[0077] The part ID of the replaced part is associated with information about the work performed, such as the work location, the worker, and the date and time of the work. In other words, the part identification information of the replaced part includes information about the work performed, such as the work location, the worker, and the date and time of the work. As a result, the information processing device 1 (part identification unit 17) can identify the parts that have been worked on in a predetermined mobile body based on the part identification information in the "work completion information". Therefore, the user can check the details of the replacement work for each part (part ID). For example, if a replacement part is found to be faulty, or if the replacement part is not deemed to be functioning correctly, the information processing device 1 can identify information about the work performed during the replacement (work location, worker, work date and time, etc.), allowing the user to take prompt action (address the problem). Furthermore, the information processing device 1 can identify the parts currently attached to a given mobile body by enabling traceability of the parts.

[0078] In the above, "work history information" includes information such as the worker, date and time of work, work location, work content, work procedure, parts used in the work, and tools used in the work. It also includes part identification information for parts used before and after the work. By referring to this "work history information," the information processing device 1 (part identification unit 17) can trace the parts that make up a predetermined moving body. In other words, the information processing device 1 can identify the parts that make up a predetermined mobile object after the work has been done, based on at least one piece of information, namely "mobile object identification information," "mobile object identification information," and "a combination of type designation number and classification number," along with this "work history information." For example, if a recall occurs due to a defective part or manufacturing defect requiring the modification of a part or equipment, it becomes possible to identify the mobile unit (vehicle) subject to the recall and to identify the parts that make up that mobile unit (vehicle) that are subject to the recall.

[0079] With the above-described information processing device 1, the components constituting a mobile body can be appropriately identified or narrowed down according to identification information that identifies a predetermined mobile body and specific information that identifies a predetermined mobile body. Furthermore, by enabling traceability for each component, the status of the component selected by the user (component status when the vehicle was new, component status before work, component status after work, current component status) can be appropriately identified and the component status can be output to the display screen.

[0080] <Information Processing Methods> Next, the processing of the information processing program (information processing method) executed by the information processing device 1 will be explained based on Figures 7 and 8. The program described above according to this embodiment is a program for realizing the communication unit 15, acquisition unit 16, component identification unit 17, priority setting unit 18, output unit 19, task identification unit 20, creation unit 21, and generation unit 22 as functional components of an information processing device 1 equipped with a storage unit 10, a mobile information storage unit 11, a component information storage unit 12, a work storage unit 13, and a history storage unit 14 (memory). The CPU (processor) of the information processing device 1 executes this information processing program. Furthermore, the information processing device 1 stores "part correspondence information" in its storage unit 10, "mobile body type information" and "mobile body related information" in its mobile body information storage unit 11, "part type information" and "related part type information" in its part information storage unit 12, "work information" in its work storage unit 13, and "work history information" in its history storage unit 14.

[0081] (Information processing method shown in Figure 7) In the processing flow shown in Figure 7, first, the acquisition unit 16 acquires "mobile object identification information (mobile object identification information)" of a predetermined mobile object from the user terminal 100 (Step 1 (S1)). Specifically, the acquisition unit 16 acquires at least one piece of information for a predetermined mobile body, including "mobile body identification information," "mobile body identification information," and "a combination of type designation number and classification number."

[0082] In step 2, the acquisition unit 16 acquires at least one piece of information, and the component identification unit 17 refers to the "component correspondence information" stored in the storage unit 10 to identify the type of mobile body of a predetermined mobile body, or to identify a mobile body type (candidate for mobile body type). The details of how to identify the component groups will be explained by the processing flow shown in Figure 8.

[0083] In step 3, the component identification unit 17 searches for a group of components corresponding to the identified mobile body type and identifies the said group of components. Alternatively, it searches for a group of components corresponding to the identified mobile body type and identifies the said group of components.

[0084] In step 4, the output unit 19 outputs information about the parts identified by the part identification unit 17 (a list of parts). Specifically, it outputs a list of parts that constitute a predetermined mobile body to the display screen of the user terminal 100. Then, in step 5, the work identification unit 20 receives "work information" input by the user and identifies the repair, replacement, or installation work to be performed on a predetermined mobile body based on the "work information" stored in the work storage unit 13. Specifically, it receives "work information" input from the user on a display screen of a list of parts and identifies the entered work. As a result, the parts identification unit 17 narrows down the parts group that make up a predetermined mobile body to the parts group used for the work identified by the work identification unit 20. The output unit 19 outputs a list of the narrowed-down parts group to the display screen.

[0085] In step 6, the creation unit 21 receives user input or selection and creates "work estimate information" which includes "information on a specified part," "work content information" which includes the details of the work to be done for repair, replacement, or installation of the part, and "cost information" which includes labor costs, parts costs, etc. Specifically, when the output unit 19 receives a selection of a predetermined part by the user on the display screen for a list of parts, it outputs "part type information" for the predetermined part and related parts to the display screen. Then, when the user selects "create work estimate," it outputs the work estimate creation screen shown in Figure 4. The creation unit 21 then continuously accepts input or selections from the user on the display screen shown in Figure 4 and creates "work estimate information." More specifically, the output unit 19 outputs the estimate creation screen shown in Figure 4 based on the "work information" stored in the work memory unit 13 and the "work history information" stored in the history memory unit 14. The creation unit 21 creates "work estimate information" by accepting user input or selections as needed, based on the "work information" and "work history information".

[0086] In step 7, the creation unit 21 creates "work instruction information" based on the "work information" and the "work estimate information" mentioned above, which includes information on a specified part, information on related parts of that part, and work information necessary for repairing, replacing, or installing that part. Specifically, the creation unit 21 creates "work instruction information" on the work instruction creation screen by accepting user input or selections based on "work information" and "work estimate information". "Work instruction information" includes "part type information," "related part type information," and "work information" which includes the work content, work procedures (work processes), tools used for the work, and precautions for the work required for the part and related parts. As shown in Figures 5 and 6, the output unit 19 outputs "work instruction information" to the display screen of the user terminal 100. This allows users using the user terminal 100 (for example, workers in a repair shop) to perform repair, replacement, or installation work on parts while checking the work instruction information.

[0087] In step 8, the generation unit 22 generates "work completion information" which includes the work details and the parts used for the work, upon completion of the work based on the "work instruction information". The "work completion information" includes information such as "part identification information of parts used before work," "part identification information of parts used after work," and "work instruction information." The output unit 19 then outputs "work completion information" for a specified component to the display screen.

[0088] In step 9, the history storage unit 14 stores the "work completion information" for a specified part as the "work history information" for that part. The "work completion information" is stored as "work history information" in association with the "work estimate information". By referring to this "work history information," the information processing device 1 (part identification unit 17) can trace each component that makes up a given mobile body. For example, it can identify and output the repair and replacement history of the components that make up a given mobile body. After completing the steps described above, the process shown in Figure 7 is finished.

[0089] (Method for identifying parts as shown in Figure 8) The processing flow shown in Figure 8 represents a process that acquires "mobile body identification information," "mobile body identification information," and "mobile body related information" for a given mobile body, and then identifies the components that make up the mobile body based on this information. In this embodiment, the highest priority is set for "mobile object identification information," the second highest priority for "mobile object identification information," the third highest priority for "information on the combination of type designation number and classification number," and the lowest priority for "mobile object related information."

[0090] First, in step 101, the acquisition unit 16 determines whether or not it has acquired "mobile object identification information (e.g., chassis number)" of a predetermined mobile object from the user terminal 100. If the acquisition unit 16 acquires "mobile object identification information" (step 101: Yes), proceed to step 102. In step 102, the part identification unit 17 identifies the type of mobile body of a predetermined mobile body based on the "first part correspondence information" stored in the storage unit 10, searches for a group of parts corresponding to the identified mobile body type, and identifies the group of parts (first part identification process). Then, the process shown in Figure 8 is completed.

[0091] If the acquisition unit 16 has not acquired the "mobile object identification information" in step 101 (No), the process proceeds to step 103, where the acquisition unit 16 determines whether or not it has acquired the "mobile object identification information (e.g., full model number)" of a predetermined mobile object from the user terminal 100. If the acquisition unit 16 acquires "mobile object identification information" (step 103: Yes), proceed to step 104. In step 104, the component identification unit 17 identifies the type of mobile body of a predetermined mobile body based on the "second component correspondence information" stored in the storage unit 10, searches for a group of components corresponding to that mobile body type, and identifies the group of components (second component identification process). Then, the process shown in Figure 8 is completed.

[0092] If the acquisition unit 16 has not acquired the "mobile object identification information" in step 103 (No), the process proceeds to step 105, where the acquisition unit 16 determines whether or not it has acquired the "information on the combination of the type designation number and classification number" of a predetermined mobile object from the user terminal 100. If the acquisition unit 16 acquires information for the above combination (step 105: Yes), proceed to step 106. In step 106, the component identification unit 17 identifies the type of mobile body of a given mobile body based on the "second component correspondence information," searches for a group of components corresponding to that mobile body type, and identifies the group of components (third component identification process). Then, the process shown in Figure 8 is completed.

[0093] If the acquisition unit 16 has not acquired the "information on the combination of type designation number and classification number" in step 105 (No), the process proceeds to step 107, where the acquisition unit 16 determines whether or not it has acquired "mobile body-related information (e.g., manufacturer, model)" for a predetermined mobile body from the user terminal 100. If the acquisition unit 16 acquires "mobile object related information" (step 107: Yes), proceed to step 108. In step 108, the component identification unit 17 directly searches for a component constituting a predetermined mobile body, which is identified by the "mobile body identification information" stored in association with the "mobile body related information," and identifies that component (fourth component identification process). Then, the process shown in Figure 8 is terminated.

[0094] If the acquisition unit 16 has not acquired the "mobile body related information" in step 107 (No), the process proceeds to step 109, where the component identification unit 17 determines that the component group cannot be identified. The process shown in Figure 8 is then terminated. After completing the steps described above, the process shown in Figure 8 is finished.

[0095] When identification information for identifying a mobile object or specific information for identifying a mobile object is obtained using the above information processing method, it becomes possible to appropriately identify the components constituting the mobile object and output information about those components. Furthermore, traceability can be achieved for each component, and the condition of each component can be appropriately identified.

[0096] <Note> The above-described information processing device comprises: a work storage unit that stores work information necessary for repair, replacement, or installation work of parts constituting the mobile body; a work identification unit that identifies repair, replacement, or installation work of parts to be performed on a predetermined mobile body based on the work information; and a history storage unit that stores work history information relating to past repair, replacement, or installation work on parts constituting the predetermined mobile body. The part identification unit identifies the part used for the work identified by the work identification unit based on at least one piece of information, namely the mobile body identification information, the mobile body identification information, and a combination of the type designation number and classification number. It is preferable to further identify at least one of the following parts that corresponds to the part: a genuine part certified by the mobile body manufacturer, a superior part different from that certified by the mobile body manufacturer, or a third-party part different from both the genuine part and the superior part, using the work history information. Furthermore, the above-described information processing device includes a component information storage unit that stores the components constituting the mobile body and related components associated with those components for each type of mobile body; the component identification unit identifies the components constituting the mobile body and related components associated with those components; and the output unit outputs the information of the components identified by the component identification unit and the information of the related components associated with those components.

[0097] Furthermore, the above-described information processing device may include a work memory unit that stores work information necessary for repairing, replacing, or installing the components that constitute the mobile body, and the output unit may output work instruction information that includes the information of the components identified by the component identification unit and the work information necessary for repairing, replacing, or installing the components stored in the work memory unit. Furthermore, the above-described information processing device includes a creation unit that creates work content information, including the details of the work performed on the repair, replacement, or installation of the parts, based on the work history information stored in the history storage unit, and the output unit outputs the information of the parts identified by the parts identification unit and the work content information. Furthermore, in the above-described information processing device, the output unit may display a screen that highlights the parts used in a predetermined work process compared to parts used in a different work process, as the process progresses through multiple work processes related to repair, replacement, or installation work using the parts identified by the parts identification unit.

[0098] Furthermore, the above-described information processing device includes a generation unit that generates work completion information, including the work details and the parts used in the work, upon completion of the work related to the repair, replacement, or installation of the parts, and the history storage unit preferably stores the work completion information, which includes part identification information of the parts used before the work and part identification information of the parts used after the work, as the work history information. Furthermore, in the above-described information processing device, the part identification information of the part after the work is performed includes information on the work location, the worker, and the date and time of the work, and the part identification unit identifies the part after the work is performed in the parts constituting a predetermined mobile body based on the work completion information in the work history information. Furthermore, in the above-described information processing device, the part identification unit may identify the parts after the work has been performed that constitute a predetermined mobile body, based on the mobile body identification information, the mobile body identification information, at least one piece of information consisting of the model designation number and classification number, and the work history information.

[0099] In the above embodiment, an information processing program is stored on a recording medium that the information processing device can read, and processing is performed by the information processing device 1 reading and executing the program. Here, the recording medium that the information processing device 1 can read refers to a magnetic disk, magneto-optical disk, CD-ROM, DVD-ROM, semiconductor memory, etc. Alternatively, the information processing device 1 (a mobile device) may be used to launch dedicated software (a web application), and the information processing program may be executed on a web browser.

[0100] In the above embodiments, the information processing apparatus, information processing method, and information processing program according to the present invention were mainly described. However, the embodiments described above are merely examples to facilitate understanding of the present invention and do not limit it. The present invention can be modified and improved without departing from its spirit, and of course, equivalents thereof are included. [Explanation of Symbols]

[0101] S Information Processing System 1. Information Processing Device 10 Storage section 11 Mobile Information Storage Unit 12. Parts Information Storage Unit 13 Working memory unit 14 History Storage Unit 15 Communications Department 16 Acquisition Department 17. Part Identification Section 18 Priority setting section 19 Output section 20 Work Specification Department 21. Creation Department (Estimate Creation Department, Work Instruction Creation Department) 22 Generation part 100 user terminals

Claims

1. A storage unit that stores mobile body identification information for identifying a mobile body, mobile body identification information that allows the mobile body to be identified based on the mobile body's characteristic information, and a combination of a type designation number and a classification number that allows the mobile body to be identified, each in association with information on the components constituting the mobile body. An acquisition unit that acquires at least one piece of information, which is a combination of the mobile body identification information, the mobile body specific information, and the type designation number and classification number, A component identification unit identifies a component constituting a predetermined mobile body, which is associated with the at least one piece of information stored in the storage unit, based on the mobile body identification information acquired by the acquisition unit, the mobile body identification information, and the combination of the type designation number and classification number. An information processing device comprising: an output unit that outputs information of a union of parts, which is identified by the part identification unit based on at least one piece of information: the mobile body identification information acquired by the acquisition unit, the mobile body identification information, and a combination of the type designation number and the classification number.

2. The storage unit stores the mobile body identification information in association with one or more pieces of related information as mobile body related information relating to the mobile body. The component identification unit, upon receiving the designation of one or more pieces of related information in a predetermined mobile body, identifies the component constituting the predetermined mobile body, which is identified by the mobile body identification information stored in association with the related information. The information processing apparatus according to claim 1, wherein the output unit outputs information of the component identified by the component identification unit.

3. The storage unit stores the mobile body identification information in association with one or more pieces of related information as mobile body related information relating to the mobile body. The acquisition unit acquires the mobile body identification information from the combination of the mobile body identification information, the mobile body identification information, and the type designation number and classification number for a predetermined mobile body, and acquires the mobile body identification information. The component identification unit identifies the components constituting a predetermined mobile body based on the mobile body identification information acquired by the acquisition unit, and from among the identified components, it receives the designation of one or more related pieces of information and narrows down the components based on the related information. The information processing apparatus according to claim 1, wherein the output unit outputs information about the parts narrowed down by the part identification unit.

4. The aforementioned part identification section is, Having acquired the mobile object identification information, and having acquired at least one of the mobile object identification information and the information of the combination of the type designation number and classification number, the part is identified based on the mobile object identification information. The information processing apparatus according to claim 1, wherein the acquisition unit does not acquire the mobile body identification information, but acquires the mobile body identification information and information on a combination of the type designation number and classification number, thereby identifying the part based on the mobile body identification information.

5. A computer having a storage unit that stores mobile object identification information for identifying a mobile object, mobile object identification information that allows the mobile object to be identified based on the mobile object's characteristic information, and a combination of a type designation number and a classification number that allows the mobile object to be identified, each in association with information on the components that make up the mobile object, To obtain at least one piece of information, which is a combination of the mobile body identification information, the mobile body specific information, and the type designation number and classification number, for a predetermined mobile body. Based on the obtained mobile body identification information, the mobile body identification information, and at least one piece of information consisting of the type designation number and classification number, the component constituting a predetermined mobile body associated with the at least one piece of information stored in the storage unit is identified. An information processing method that outputs information about a union of components, which is identified based on at least one piece of information: the obtained mobile object identification information, the mobile object identification information, and the combination of the type designation number and the classification number.

6. A computer having a storage unit that stores mobile object identification information for identifying a mobile object, mobile object identification information that allows the mobile object to be identified based on the mobile object's characteristic information, and a combination of a type designation number and a classification number that allows the mobile object to be identified, each in association with information on the components that constitute the mobile object, A process for obtaining at least one piece of information, which is a combination of the mobile body identification information, the mobile body specific information, and the type designation number and classification number, for a predetermined mobile body. Based on the obtained mobile body identification information, the mobile body identification information, and at least one piece of information consisting of the type designation number and classification number, a process is performed to identify a component constituting a predetermined mobile body that is associated with the at least one piece of information stored in the storage unit. An information processing program that performs the following steps: outputting information about a union of components, which is identified based on at least one piece of information: the obtained mobile object identification information, the mobile object identification information, and the combination of the type designation number and the classification number.

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