Digital sticky note provision system, digital sticky note provision method, and program

Abstract

This invention provides a digital sticky note provision system, a digital sticky note provision method, and a program that can suppress the decline in business productivity. [Solution] A digital sticky note provision system comprising: a sticky note information acquisition unit that acquires sticky note information indicating information about digital sticky notes, including sticky note input information entered by a first user, who is a user of the web system, for digital sticky notes that are superimposed on each screen of the web system; a list information processing unit that outputs sticky note list information showing a list of sticky note input information for digital sticky notes registered on each screen of the web system, based on the sticky note information, so that a second user, who is one of the first users and has administrative privileges, can confirm it; and a sticky note display processing unit that displays digital sticky notes created by the second user based on the sticky note list information as digital sticky notes indicating a guide for the web system on a screen operated by the first user.

Description

Technical Field

[0001] The present invention relates to a digital sticker providing system, a digital sticker providing method, and a program.

Background Art

[0002] Conventionally, in business, various web systems have been used, and various technologies related to web systems have been proposed.

[0003] For example, Patent Document 1 below discloses a technique for displaying guidance information indicating operations related to a web page on the web page of a web system. In this technique, the guidance information is created based on information input by an administrator.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] However, in the technique of Patent Document 1 above, since the management of the guidance information is performed only by the administrator, operations such as inquiry response and revision response to the guidance information are concentrated on the administrator. As the number of inquiries increases, the productivity of the administrator's work decreases, such as not being able to take time for revision response or the administrator's main work being strained.

[0006] In view of the above problems, an object of the present invention is to provide a digital sticker providing system, a digital sticker providing method, and a program capable of suppressing a decrease in business productivity.

Means for Solving the Problems

[0007] To solve the above-mentioned problems, a digital sticky note provision system according to one aspect of the present invention is a digital sticky note provision system comprising: a sticky note information acquisition unit that acquires sticky note information indicating information about digital sticky notes, including sticky note input information entered by a first user, who is a user of the web system, for digital sticky notes that are superimposed on each screen of the web system; a list information processing unit that outputs sticky note list information showing a list of the sticky note input information of the digital sticky notes registered on each screen of the web system, based on the sticky note information, so that a second user, who is one of the first users and has administrative privileges, can confirm it; and a sticky note display processing unit that displays the digital sticky notes created by the second user based on the sticky note list information as digital sticky notes indicating a guide for the web system, on a screen operated by the first user.

[0008] A digital sticky note provision method according to one aspect of the present invention is a computer-based digital sticky note provision method that includes: a sticky note information acquisition process for acquiring sticky note information indicating information about a digital sticky note, including sticky note input information entered by a first user, who is a user of the web system, for digital sticky notes that are superimposed on each screen of the web system; a list information processing process for outputting sticky note list information, which shows a list of the sticky note input information of the digital sticky notes registered on each screen of the web system, in a way that can be confirmed by a second user, who is one of the first users and has administrative privileges, based on the sticky note information; and a sticky note display processing process for displaying the digital sticky note created by the second user based on the sticky note list information on a screen operated by the first user as a digital sticky note indicating a guide for the web system.

[0009] A program according to one aspect of the present invention is a program for causing a computer to function as: sticky note information acquisition means for acquiring sticky note information indicating information about digital sticky notes, including sticky note input information entered by a first user, who is a user of the web system, for digital sticky notes superimposed on each screen of the web system; list information processing means for outputting sticky note list information, which shows a list of the sticky note input information of the digital sticky notes registered on each screen of the web system, in a way that can be confirmed by a second user, who is one of the first users and has administrative privileges, based on the sticky note information; and sticky note display processing means for displaying the digital sticky notes created by the second user based on the sticky note list information on a screen operated by the first user as digital sticky notes indicating a guide for the web system. [Effects of the Invention]

[0010] According to the present invention, it is possible to suppress the decline in work productivity. [Brief explanation of the drawing]

[0011] [Figure 1] This diagram shows an overview of the digital sticky note provision service according to this embodiment. [Figure 2] This is a block diagram showing an example of the configuration of the digital sticky note provisioning system according to this embodiment. [Figure 3] This figure shows an example of the implementation method and provision pattern of the digital sticky note provisioning system according to this embodiment. [Figure 4] This block diagram shows an example of the functional configuration of a user terminal according to this embodiment. [Figure 5] This figure shows an example of how digital sticky notes are displayed on the screen of the web system according to this embodiment. [Figure 6] This figure shows an example of the sticky note list screen according to this embodiment. [Figure 7] This sequence diagram shows an example of the processing flow related to the display of digital sticky notes according to this embodiment. [Figure 8]This is a sequence diagram showing an example of the processing flow for registering digital sticky notes according to this embodiment. [Figure 9] This sequence diagram shows an example of the processing flow related to the display of the sticky note list screen according to this embodiment. [Figure 10] This figure shows an example of the implementation method and provision pattern of the digital sticky note provisioning system in a modified example of this embodiment. [Modes for carrying out the invention]

[0012] Embodiments of the present invention will be described in detail below with reference to the drawings.

[0013] <1. Overview of the Digital Sticky Note Provisioning Service> Referring to Figure 1, an overview of the digital sticky note provision service according to this embodiment will be described. Figure 1 is a diagram showing an overview of the digital sticky note provision service according to this embodiment.

[0014] The digital sticky note service SA shown in Figure 1 is a service that allows digital sticky notes to be overlaid on the screen of a system that operates on the web. A system that operates on the web (hereinafter also referred to as a "web system") is, for example, a system used for business operations by a company. The screen of the web system (hereinafter also referred to as a "web screen") is a web page of the web system, and may also be a web page of an external site.

[0015] Users of the digital sticky note providing service SA are classified, for example, as general users (first users) or management users (second users). General users are users of the digital sticky note providing service SA who have general usage permissions. Management users are administrators among general users who further have management authority over the digital sticky note providing service SA. That is, management users may use the digital sticky note providing service SA as general users, or may use the digital sticky note providing service SA as administrators. Note that administrators include, for example, administrators of operations performed using the digital sticky note providing service SA (such as corporate management staff), and administrators of each system used for providing the digital sticky note providing service SA (such as corporate system administrators).

[0016] A digital sticky note is a digital note that a user can freely paste on a web page and freely enter text. Digital sticky notes are classified into guide sticky notes or memo sticky notes. Guide sticky notes are digital sticky notes created by management users that indicate guides for using the web system. The content of the guide is, for example, the operation guide of the web system, business precautions, etc. Memo sticky notes are digital sticky notes created by general users that indicate memos related to the use of the web system. Memos include memos (first memos) entered by general users as their own memos and memos (second memos) entered by general users as memos to be shared with other general users.

[0017] Hereinafter, a digital sticky note with the operation guide of the web system entered is referred to as a "guide", a digital sticky note with a personal memo entered is referred to as a "my memo", and a digital sticky note with a memo to be shared with other general users entered is referred to as a "share memo". Users can create digital sticky notes of types corresponding to their own authorities and freely paste them for each web page. Ordinary users can create my memos and shared memos. In addition to my memos and shared memos, administrator users can also create guides as administrators. Note that guides and shared memos are also displayed on the screens of users other than the users who created them, and my memos are only displayed on the screen of the user who created them.

[0018] Here, referring to FIG. 1, the usage image of the digital sticky note providing service SA according to this embodiment will be described. In the example shown in FIG. 1, user U1 is an administrator (administrator user) of the web system, and user U2 is a worker (ordinary user) who conducts business in the web system. Among users U2, user U2-1 is a veteran worker, and user U2-2 is an ordinary worker.

[0019] As shown in FIG. 1, the administrator of user U1 inputs the content of work instructions and manuals into digital sticky notes and creates guides for veteran worker U2-1 and ordinary worker U2-2. The veteran worker of user U2-1 inputs the know-how he has into digital sticky notes and creates shared memos for the ordinary worker of user U2-2. The ordinary worker of user U2-2 inputs a memo only for himself into digital sticky notes and creates a my memo. The created guides, shared memos, and my memos are displayed on the web browser BR of the user terminal 10 like the digital sticky note DF1, digital sticky note DF2, and digital sticky note DF3 shown in FIG. 1, respectively. As a result, when the user has the information he wants, he can immediately understand it on the screen, so that the work efficiency can be improved.

[0020] The veteran worker of user U2-1 and the ordinary worker of user U2-2 can work efficiently while checking guides and shared memos. In addition, by sharing the know-how of veteran workers with other workers through shared memos (circulation of know-how), inquiries from ordinary workers to veteran workers can be reduced, and the work efficiency of each worker can also be improved.

[0021] The administrator of User U1 can view the digital sticky notes registered on each screen of the web system using the sticky note list information. The sticky note list information is a list of information related to the digital sticky notes registered on each screen of the web system (hereinafter also referred to as "sticky note information"). The administrator of User U1 can view the content and usage status of memos (shared memos and personal memos) registered by User U2's workers using the sticky note list information. If the administrator of User U1 finds a memo with useful content or a memo that is used by many workers among the digital sticky notes registered by User U2's workers, they can reflect it in the guide. This allows the administrator of User U1 to implement operational instructions that are matched to the actual work environment.

[0022] Sticky note information includes, for example, sticky note input information, classification, publication status, pin status, screen name, URL (Uniform Resource Locator), last updater, and last update date and time. Sticky note input information indicates the content entered into the digital sticky note by a general user or administrator user. Classification indicates the type of digital sticky note (e.g., guide, shared memo, my memo). Publication status indicates whether the digital sticky note is public or private. Pin status indicates whether the pin is selected or not. A pin is an example of an operator that can be selected as the default display for shared memos. Screen name indicates the name of the screen where the digital sticky note is registered. URL is the URL of the screen where the digital sticky note is registered and is used as screen identification information. The screen identification information may also be a screen ID, etc. Last updater indicates the user who last updated the digital sticky note. Last update date and time indicates the date and time when the digital sticky note was last updated.

[0023] <2. Configuration of the Digital Sticky Note Provisioning System> The overview of the digital sticky note provision service according to this embodiment has been described above with reference to Figure 1. Next, the configuration of the digital sticky note provision system according to this embodiment will be described with reference to Figures 2 to 3.

[0024] Figure 2 is a block diagram showing an example of the configuration of the digital sticky note provision system according to this embodiment. The digital sticky note provision system 1 shown in Figure 2 is a system for realizing the digital sticky note provision service SA described above. As shown in Figure 2, the digital sticky note provision system 1 comprises a user terminal 10, a web system 20, and a sticky note data management system 30.

[0025] (1) User terminal 10 User terminal 10 is a device used by the user. User terminal 10 may be, for example, a PC (Personal Computer), a tablet device, or a smartphone. The user terminal 10 is connected to the web system 20 and the sticky note data management system 30 via a network NW, enabling communication between them.

[0026] (2) Web system 20 The web system 20 is a system for operating the web system. The web system 20 is composed of, for example, one or more PCs or server devices (for example, a cloud server). The web system 20 is connected to the user terminal 10 via a network NW, enabling communication between them.

[0027] (3) Sticky note data management system 30 The sticky note data management system 30 is a system for managing data related to digital sticky notes. The sticky note data management system 30 is composed of, for example, one or more PCs or server devices (for example, a cloud server). The sticky note data management system 30 is connected to the user terminal 10 via a network NW, enabling communication between the two devices.

[0028] Now, with reference to Figure 3, the implementation method and provision pattern of the digital sticky note provision system 1 according to this embodiment will be described. Figure 3 is a diagram showing an example of the implementation method and provision pattern of the digital sticky note provision system 1 according to this embodiment.

[0029] The digital sticky note provision system 1 is implemented, for example, using a browser plugin method. In this case, as shown in Figure 3, a plugin PI is installed on the user terminal 10. As a result, the user terminal 10 can obtain information necessary for displaying digital sticky notes from the sticky note data management system 30 through the functions of the plugin PI. For example, the user terminal 10 obtains user information managed in the user information DB1 and sticky note information managed in the sticky note information DB2. Furthermore, the user terminal 10 can overlay digital sticky notes onto web content WC displayed on the web browser BR by the web system 20 through the functions of the plugin PI.

[0030] The Digital Sticky Note System 1 can be provided in two ways: a SaaS pattern and a closed-network pattern. In the SaaS pattern, the provider of the Digital Sticky Note System 1 builds the server functions of the Digital Sticky Note System 1 outside the environment of the customer using the system. In this case, the server functions can be shared by multiple customers. In the closed-network pattern, the provider of the Digital Sticky Note System 1 builds the entire system of the Digital Sticky Note System 1 within the customer's environment. In this case, the customer's environment can be operated in a closed environment completely isolated from others, including the provider. The browser plugin method allows for provision in either way.

[0031] <3. User Terminal Functional Configuration> The configuration of the digital sticky note provisioning system 1 according to this embodiment has been described above. Next, the functional configuration of the user terminal 10 according to this embodiment will be described with reference to Figures 4 to 6. Figure 4 is a block diagram showing an example of the functional configuration of the user terminal 10 according to this embodiment. As shown in Figure 4, the user terminal 10 includes a communication unit 110, an input unit 120, a storage unit 130, a control unit 140, and an output unit 150.

[0032] (1) Communications Department 110 The communication unit 110 has the function of sending and receiving various types of information. The communication unit 110 is connected to the web system 20 and the sticky note data management system 30 via the network NW, and sends and receives various types of information.

[0033] (2) Input section 120 The input unit 120 has the function of receiving input. The input unit 120 is composed of, for example, input devices provided as hardware by the user terminal 10, such as buttons, touch panels, microphones, mice, keyboards, etc.

[0034] (3) Storage section 130 The storage unit 130 has the function of storing various types of information. The storage unit 130 is composed of storage media provided as hardware by the user terminal 10, such as an HDD (Hard Disk Drive), SSD (Solid State Drive), flash memory, EEPROM (Electrically Erasable Programmable Read Only Memory), RAM (Random Access read / write Memory), ROM (Read Only Memory), or any combination of these storage media.

[0035] (4) Control unit 140 The control unit 140 has the function of controlling the overall operation of the user terminal 10. The control unit 140 is implemented, for example, by causing the CPU (Central Processing Unit) or GPU (Graphics Processing Unit) provided as hardware in the user terminal 10 to execute a program. As shown in Figure 4, the control unit 140 includes a web system processing unit 141 and a sticky note processing unit 142.

[0036] (4-1) Web System Processing Unit 141 The web system processing unit 141 has the function of executing processing related to the web system 20. Based on the content information received by the communication unit 110 from the web system 20, the web system processing unit 141 displays web content to the web browser displayed on the output unit 150 of the user terminal 10.

[0037] (4-2) Sticky note processing unit 142 The sticky note processing unit 142 has the function of performing processing related to digital sticky notes. The functions of the sticky note processing unit 142 are implemented, for example, by a plug-in PI. As shown in Figure 4, the sticky note processing unit 142 comprises a sticky note information acquisition unit 1421, a sticky note display processing unit 1422, and a list information processing unit 1423.

[0038] (4-2-1) Sticky note information acquisition unit 1421 The sticky note information acquisition unit 1421 has the function of acquiring sticky note information. When the web screen of the web system 20 is displayed, the sticky note information acquisition unit 1421 acquires sticky note information of digital sticky notes that are superimposed on the web screen. To this end, the sticky note information acquisition unit 1421 transmits user identification information and screen identification information to the sticky note data management system 30 via the communication unit 110, and acquires sticky note information corresponding to the transmitted information from the sticky note data management system 30.

[0039] Furthermore, when a digital sticky note is created (registered) and when sticky note input information is updated, the sticky note information acquisition unit 1421 acquires the sticky note information of the created or updated digital sticky note. The sticky note information acquisition unit 1421 transmits the acquired sticky note information to the sticky note data management system 30 via the communication unit 110.

[0040] Furthermore, when outputting the sticky note list information, the sticky note information acquisition unit 1421 acquires the sticky note information to be output to the sticky note list information. For this purpose, the sticky note information acquisition unit 1421 acquires sticky note information from the sticky note data management system 30 via the communication unit 110.

[0041] (4-2-2) Sticky note display processing unit 1422 The sticky note display processing unit 1422 has a function to process the display of digital sticky notes. When the web screen of the web system 20 is displayed, the sticky note display processing unit 1422 overlays and displays digital sticky notes on the web screen based on the sticky note information acquired by the sticky note information acquisition unit 1421.

[0042] If the type of digital sticky note indicated by the acquired sticky note information is a guide, the sticky note display processing unit 1422 displays the guide on the screen operated by the general user. Furthermore, the sticky note display processing unit 1422 displays digital sticky notes created by the administrator user based on the sticky note list information as guides on the screen operated by the general user. The administrator user selects, for example, digital sticky notes that are registered as My Memos or Share Memos as indicated in the sticky note list information and that they determine should be promoted to guides. The administrator user creates guides based on the digital sticky notes selected from the sticky note list information.

[0043] If the type of digital sticky note indicated by the acquired sticky note information is a memo, the sticky note display processing unit 1422 displays the digital sticky note on the screen operated by at least one of the general users who entered the memo, according to the content of the memo. If the memo is a My Memo, the sticky note display processing unit 1422 displays the digital sticky note indicating My Memo only on the screen operated by the general user who entered the My Memo. If the memo is a Shared Memo, the sticky note display processing unit 1422 displays the digital sticky note indicating Shared Memo not only on the screen operated by the general user who entered the Shared Memo, but also on the screen operated by other general users. Furthermore, it may be possible to set the scope of sharing for shared memos. In this case, a general user who enters a shared memo can set which general users will see the shared memo by setting the scope of sharing. For example, if the scope of sharing is set to make the shared memo visible to all general users, the sticky note display processing unit 1422 will display a digital sticky note representing the shared memo on the screen operated by all general users. If the scope of sharing is set to make the shared memo visible to only some general users, the sticky note display processing unit 1422 will display the digital sticky note representing the shared memo only on the screen operated by the general user who entered the shared memo and the specified group of users.

[0044] The sticky note display processing unit 1422 displays an operator for each digital sticky note representing a shared memo, allowing the user to select the default display. The operator is, for example, a pin. The sticky note display processing unit 1422 displays a pin on each shared memo. The user can select the default display or hide of the shared memo by manipulating the pin. For example, the user can select the default display by selecting the pin, and can hide the memo by deselecting the pin.

[0045] Now, with reference to Figure 5, the display of digital sticky notes on the screen of the web system according to this embodiment will be described. Figure 5 is a diagram showing an example of the display of digital sticky notes on the screen of the web system according to this embodiment.

[0046] As shown in Figure 5, the web browser BR displays the web content WC. The sticky note display processing unit 1422 overlays a screen on which digital sticky notes can be placed on top of the area where the web content WC is displayed. This allows the sticky note display processing unit 1422 to overlay the digital sticky notes DF on the web content WC, as shown in Figure 5. Digital sticky note DF1 is a guide. Digital sticky note DF2 is a shared memo. Digital sticky notes DF3-1 to DF3-2 are personal memos. If there are multiple shared memos, the sticky note display processing unit 1422 can display them all together as a single memo, as shown in Figure 5 for shared memos DF2-1 to DF2-4. However, the pin P, which is the operator, is displayed for each shared memo.

[0047] (4-2-3) List Information Processing Unit 1423 The list information processing unit 1423 has the function of processing sticky note list information. Based on the sticky note information, the list information processing unit 1423 outputs sticky note list information so that the managing user can check it. For example, the list information processing unit 1423 may display a sticky note list screen showing the sticky note list information on the user terminal 10, or it may output the sticky note list information in any data format such as a CSV (Comma Separated Value) file.

[0048] The list information processing unit 1423 outputs sticky note list information, including the default display count (e.g., pin count) of digital sticky notes, based on the number of digital sticky notes selected as default by general users. The default display count of digital sticky notes is counted for each digital sticky note by the sticky note data management system 30, for example, based on operations on an operator (e.g., a pin). This allows administrators to understand which notes are being referenced by many users by checking the default display count. Digital sticky notes with a high default display count are notes that are being referenced by many users. Therefore, administrators can determine that shared notes or personal notes with a high default display count should be displayed as guides.

[0049] Now, with reference to Figure 6, the sticky note list screen according to this embodiment will be described. Figure 6 is a diagram showing an example of the sticky note list screen according to this embodiment.

[0050] As shown in Figure 6, the sticky note list screen G displays sticky note information for each digital sticky note, including the screen name, URL, category, public (public status), number of pins, guide memo text (sticky note input information), last updater, and last update date and time. The number of pins indicates the default number of views for each shared memo. In the example shown in Figure 6, it can be seen that a shared memo (Shared Memo A) with the guide memo text "Before consulting with public relations, let's have your supervisor check" has 20 pins, while a shared memo (Shared Memo B) with the guide memo text "If you select xx company as your outsourcing partner, beforehand..." has 5 pins. From this, the administrator can see that Shared Memo A is displayed to more users than Shared Memo B, and therefore decide to display Shared Memo A as the guide.

[0051] <4. Processing Flow> The functional configuration of the user terminal 10 according to this embodiment has been described above. Next, the processing flow according to this embodiment will be described with reference to Figures 7 to 9.

[0052] (1) Processing flow for displaying digital sticky notes Referring to Figure 7, the processing flow for displaying the digital sticky note according to this embodiment will be explained. Figure 7 is a sequence diagram showing an example of the processing flow for displaying the digital sticky note according to this embodiment.

[0053] As shown in Figure 7, first, the user performs a login operation to the sticky note data management system 30 from the user terminal 10 (step S101). When the user terminal 10 receives a login request from the user, it sends the login request to the sticky note data management system 30 via the communication unit 110 (step S102). When the sticky note data management system 30 receives a login request from the user terminal 10, it executes the login process (step S103). After the login process, the web system processing unit 141 of the user terminal 10 sends a content information request to the web system 20 via the communication unit 110 (step S104). When the web system 20 receives a content information request from the user terminal 10, it sends the content information to the user terminal 10 (step S105).

[0054] Next, the sticky note information acquisition unit 1421 of the user terminal 10 sends a sticky note information request to the sticky note data management system 30 via the communication unit 110 in order to acquire sticky note information (step S106). Here, the sticky note information acquisition unit 1421 requests sticky note information of digital sticky notes registered on the web page displayed based on the content information. When the sticky note data management system 30 receives a sticky note information request from the user terminal 10, it performs user identification (step S107). The sticky note data management system 30 sends sticky note information corresponding to the identified user and the displayed web page to the user terminal 10 (step S108).

[0055] The web system processing unit 141 of the user terminal 10 displays web content based on content information obtained from the web system 20, and the sticky note display processing unit 1422 displays digital sticky notes based on sticky note information obtained from the sticky note data management system 30 (step S109).

[0056] If the user wants to set the default display or hide of shared memos, they perform a pin operation on the user terminal 10 for the shared memo (step S110). When the sticky note display processing unit 1422 of the user terminal 10 receives a pin operation from the user, it transmits the pin information to the sticky note data management system 30 via the communication unit 110 (step S111). The pin information is information indicating the pin status. When the sticky note data management system 30 receives pin information from the user terminal 10, it updates the pin status of the corresponding sticky note information (step S112).

[0057] (2) Flowchart for registering digital sticky notes Referring to Figure 8, the processing flow for registering digital sticky notes according to this embodiment will be explained. Figure 8 is a sequence diagram showing an example of the processing flow for registering digital sticky notes according to this embodiment.

[0058] As shown in Figure 8, first, the user performs a sticky note registration operation on the user terminal 10 (step S201). In the sticky note registration operation, the user selects the type of sticky note to register. The type of sticky note that the user selects here is either a guide or my memo. The sticky note display processing unit 1422 of the user terminal 10 displays the type of digital sticky note that the user has selected as the target for registration (step S202).

[0059] Next, the user performs an operation to input sticky note information into the displayed digital sticky note on the user terminal 10 (step S203). If the user selected "My Memo" as the sticky note type in step S201, after inputting the sticky note information, the user selects whether or not to make "My Memo" a shared memo. The sticky note information acquisition unit 1421 of the user terminal 10 acquires the entered sticky note information once the user has finished entering the sticky note information (step S204). Furthermore, the sticky note information acquisition unit 1421 acquires screen information (e.g., identification information) of the web screen on which the digital sticky note with the sticky note information entered is displayed (step S205). Furthermore, the sticky note information acquisition unit 1421 acquires user information (e.g., identification information) of the user who registers the digital sticky note on which sticky note information has been entered (step S206). The sticky note information acquisition unit 1421 transmits each acquired piece of information to the sticky note data management system 30 via the communication unit 110 (step S207).

[0060] The sticky note data management system 30 links and registers the sticky note information received from the user terminal 10, the screen information, and the user information (step S208).

[0061] (3) Processing flow for displaying the sticky note list screen Referring to Figure 9, the processing flow for displaying the sticky note list screen according to this embodiment will be explained. Figure 9 is a sequence diagram showing an example of the processing flow for displaying the sticky note list screen according to this embodiment.

[0062] As shown in Figure 9, first, the administrator performs the operation to display the sticky note list screen on the user terminal 10 (step S301). When the user terminal 10 receives a request from the administrator to display the sticky note list screen, the list information processing unit 1423 sends a sticky note information request to the sticky note data management system 30 via the communication unit 110 (step S302). When the sticky note data management system 30 receives a sticky note information request from the user terminal 10, it sends the sticky note information to the user terminal 10 (step S303).

[0063] Next, the list information processing unit 1423 generates sticky note list information based on the sticky note information received from the sticky note data management system 30 (step S304). The sticky note information includes the default number of digital sticky notes displayed, which is counted for each digital sticky note by the sticky note data management system 30. After generation, the list information processing unit 1423 displays the sticky note list screen based on the generated sticky note list information (step S305).

[0064] The administrator user checks the sticky note list screen displayed on user terminal 10 (step S306). The administrator user checks the sticky note list information displayed on the sticky note list screen and decides whether or not to create guides from shared memos and my memos (step S307).

[0065] The processing flow according to this embodiment has been described above. As described above, the digital sticky note provision system 1 according to this embodiment includes: a sticky note information acquisition unit 1421 that acquires sticky note information indicating information about digital sticky notes, including sticky note input information entered by a general user (first user), who is a user of the web system, for digital sticky notes that are superimposed on each screen of the web system; a list information processing unit 1423 that outputs sticky note list information, which shows a list of sticky note input information for digital sticky notes registered on each screen of the web system, based on the sticky note information, so that it can be confirmed by an administrator user (second user), who is a general user and has administrative privileges; and a sticky note display processing unit 1422 that displays digital sticky notes created by the administrator user based on the sticky note list information as digital sticky notes indicating a guide for the web system on a screen operated by a general user.

[0066] With this configuration, administrators can check the contents of digital sticky notes registered by general users through the sticky note list information. If there are digital sticky notes that should be used as guides, they can easily create guides that are tailored to the specific situation by utilizing the information in those digital sticky notes. This reduces inquiries to administrators, shortens the time required to create guides, and prevents administrators from being overwhelmed with their core duties. Therefore, the digital sticky note provisioning system 1 according to this embodiment makes it possible to suppress a decline in work productivity.

[0067] Furthermore, in the digital sticky note provision system 1 according to this embodiment, the sticky note input information is information entered by a general user as a memo regarding the use of the web system. The sticky note display processing unit 1422 displays the digital sticky note representing the memo on the screen operated by at least one of the general users who entered the memo. The memo includes My Memo (first memo), which is entered by a regular user as a personal memo. If the memo is My Memo, the sticky note display processing unit 1422 displays a digital sticky note indicating My Memo only on the screen operated by the regular user who entered the My Memo. Furthermore, the memo includes a shared memo (second memo) that a regular user enters to share with other regular users. If the memo is a shared memo, the sticky note display processing unit 1422 displays a digital sticky note indicating the shared memo on the screen operated by regular users other than the regular user who entered the shared memo.

[0068] This configuration allows general users to resolve questions about information provided by the guide, web system operation, or work procedures without directly contacting an administrator. Instead, they can first check shared notes, potentially resolving their questions without needing to contact an administrator. Resolving questions through shared notes reduces the number of inquiries to administrators, preventing them from becoming overwhelmed with their core duties. Furthermore, general users can proceed with their work without needing to consult others. Therefore, shared memos can help prevent a decline in productivity for both administrative and general users.

[0069] <5. Variation> The embodiments have now been described. Next, modifications of the embodiments described above will be explained. Each modification described below may be applied to the embodiments individually or in combination. Furthermore, each modification may be applied in place of the configuration described in the embodiments or additionally to the configuration described in the embodiments.

[0070] In the embodiments described above, an example was given in which the digital sticky note provisioning system 1 is implemented using a browser plugin method, but the system is not limited to this example. For example, the digital sticky note provisioning system 1 may be implemented using a JS (JavaScript) tag method.

[0071] Now, with reference to Figure 10, the implementation method and provision pattern of the digital sticky note provision system in a modified example of this embodiment will be described. Figure 10 is a diagram showing an example of the implementation method and provision pattern of the digital sticky note provision system in a modified example of this embodiment.

[0072] The digital sticky note provision system 1a shown in Figure 10 is implemented using the JS tag method. In this case, as shown in Figure 10, the JS tag TG is inserted into the source code of the web system 20a. As a result, the web system 20a can obtain the information necessary for displaying digital sticky notes from the sticky note data management system 30a using the functionality of the JS tag TG. Furthermore, the web system 20a can display web content WC on the web browser BR of the user terminal 10a, and overlay the digital sticky notes on the web content WC using the functionality of the JS tag TG. Furthermore, with the JS tag method, the digital sticky note provisioning system 1 can be provided using either the SaaS pattern or the closed network pattern.

[0073] Furthermore, if the digital sticky note provision system 1 is implemented using the JS tag method, the functions implemented on the user terminal 10 by the browser plugin PI will be implemented on the web system 20 using JS tags. These functions include, for example, the sticky note information acquisition unit 1421, the sticky note display processing unit 1422, and the list information processing unit 1423 of the sticky note processing unit 142.

[0074] Modified examples of this embodiment have been described above. Furthermore, some or all of the digital sticky note provisioning systems 1, 1a, user terminals 10, 10a, web systems 20, 20a, and sticky note data management systems 30, 30a in the above-described embodiments may be implemented using a computer. In that case, the program for implementing this function may be recorded on a computer-readable recording medium, and the program recorded on this recording medium may be loaded into a computer system and executed. In this context, "computer system" includes hardware such as the operating system and peripheral devices. Furthermore, "computer-readable recording media" refers to portable media such as flexible disks, magneto-optical disks, ROMs, and CD-ROMs, as well as storage devices such as hard disks built into computer systems. Additionally, "computer-readable recording media" may also include those that dynamically hold programs for a short period of time, such as communication lines used when transmitting programs over networks such as the Internet or communication lines such as telephone lines, as well as those that hold programs for a fixed period of time, such as volatile memory within computer systems that act as servers or clients in such cases. Furthermore, the above program may be for the purpose of implementing some of the functions described above, or it may be for the purpose of implementing the above functions in combination with a program already recorded in the computer system, or it may be implemented using a programmable logic device such as an FPGA (Field Programmable Gate Array).

[0075] Although embodiments of this invention have been described in detail above with reference to the drawings, the specific configuration is not limited to those described above, and various design changes can be made without departing from the spirit of this invention. [Explanation of Symbols]

[0076] 1,1a…Digital sticky note provision system, 10,10a…User terminal, 20,20a…Web system, 30,30a…Sticky note data management system, 110…Communication unit, 120…Input unit, 130…Storage unit, 140…Control unit, 141…Web system processing unit, 142…Sticky note processing unit, 150…Output unit, 1421…Sticky note information acquisition unit, 1422…Sticky note display processing unit, 1423…List information processing unit, NW…Network

Claims

1. A sticky note information acquisition unit acquires sticky note information that indicates information about the digital sticky note, including sticky note input information entered by a first user, who is a user of the web system, for the digital sticky note that is superimposed on each screen of the web system. A list information processing unit outputs sticky note list information, which is a list of sticky note input information for the digital sticky notes registered on each screen of the web system, based on the sticky note information, so that a second user with administrative privileges among the first users can verify it. A sticky note display processing unit that displays the digital sticky note created by the second user based on the sticky note list information as the digital sticky note indicating the guide for the web system on a screen operated by the first user, A digital sticky note provisioning system equipped with the following features.

2. The sticky note input information is information entered by the first user as a memo regarding the use of the web system. The sticky note display processing unit displays the digital sticky note representing the memo on the screen operated by at least one of the first users who entered the memo. The digital sticky note provisioning system according to claim 1.

3. The aforementioned memo includes a first memo entered by the first user as a personal memo, The sticky note display processing unit, when the memo is the first memo, displays the digital sticky note indicating the first memo only on the screen operated by the first user who entered the first memo. The digital sticky note provisioning system according to claim 2.

4. The aforementioned memo includes a second memo entered by the first user as a memo to be shared with other first users, The sticky note display processing unit, when the memo is the second memo, displays the digital sticky note indicating the second memo not only on the screen operated by the first user but also on the screen operated by the other first user. The digital sticky note provisioning system according to claim 2 or claim 3.

5. The sticky note display processing unit displays an operator that allows the user to select a default display for each digital sticky note representing the second memo. The digital sticky note provisioning system according to claim 4.

6. The list information processing unit outputs the sticky note list information, including the default display count for each digital sticky note, based on the number of digital sticky notes that have been selected for default display by the first user, which is counted for each digital sticky note based on the operation on the operator. The digital sticky note provisioning system according to claim 5.

7. A sticky note information acquisition process that acquires sticky note information indicating information about the digital sticky note, including sticky note input information entered by a first user, who is a user of the web system, for the digital sticky note that is superimposed on each screen of the web system, A list information processing process that outputs sticky note list information, which shows a list of sticky note input information for the digital sticky notes registered on each screen of the web system, based on the sticky note information, so that a second user with administrative privileges among the first users can verify it. A sticky note display processing process that displays the digital sticky note created by the second user based on the sticky note list information on the screen operated by the first user as the digital sticky note indicating the guide of the web system, A computer-based method for providing digital sticky notes, including the provision of digital sticky notes.

8. Computers, A sticky note information acquisition means for acquiring sticky note information that indicates information about the digital sticky note, including sticky note input information entered by a first user, who is a user of the web system, for the digital sticky note that is superimposed on each screen of the web system, A list information processing means that outputs sticky note list information, which shows a list of sticky note input information for the digital sticky notes registered on each screen of the web system, based on the sticky note information, so that a second user with administrative privileges among the first users can confirm it. A sticky note display processing means that displays the digital sticky note created by the second user based on the sticky note list information on a screen operated by the first user as the digital sticky note indicating the guide of the web system, A program designed to function as such.

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