Elevator information display system

The elevator information display system addresses the mismatch in content selection by integrating user attribute and behavior history, ensuring content relevance to elevator users through a mobile terminal, call registration server, and content distribution server.

JP2026066621APending Publication Date: 2026-04-17MITSUBISHI ELECTRIC BUILDING SOLUTIONS CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
MITSUBISHI ELECTRIC BUILDING SOLUTIONS CORP
Filing Date
2024-10-07
Publication Date
2026-04-17

AI Technical Summary

Technical Problem

Existing elevator information display systems fail to consider user behavior history information when selecting content for in-car display, resulting in mismatched content with the elevator user's preferences.

Method used

An elevator information display system that incorporates user-related information, including user attribute and behavior history, to select and display content on in-car display devices, using a mobile terminal, call registration server, elevator, and content distribution server.

Benefits of technology

The system effectively adapts content displayed on in-car display devices to better match the preferences and history of elevator users, providing relevant information such as weather forecasts and train delays based on user behavior.

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Abstract

To obtain an elevator information display system that can respond more appropriately to elevator users based on the content displayed on the in-car display device. [Solution] This elevator information display system comprises a call registration server 2 into which call registration information and user-related information are input from a mobile terminal 1; an elevator 3 that performs call registration based on the call registration information input to the call registration server 2; a content distribution server 4 that stores multiple content items and selects some of the content items from among them based on the user-related information input to the call registration server 2 and distributes the selected content; and an in-car display device 5 installed in the elevator car 3 that displays the content distributed from the content distribution server 4.
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Description

Technical Field

[0001] The present disclosure relates to an elevator information display system.

Background Art

[0002] Conventionally, an elevator information display system including a mobile terminal, a call registration server, an elevator, a content distribution server, and an in-car display device has been known. The mobile terminal is possessed by an elevator user. User identification information and user attribute information are stored in advance in the mobile terminal. When the mobile terminal is operated by the elevator user, elevator identification information, boarding floor identification information, and destination floor identification information are input to the mobile terminal. When the elevator identification information, boarding floor identification information, and destination floor identification information are input to the mobile terminal, call registration information including the elevator identification information, boarding floor identification information, destination floor identification information, and user identification information and the user attribute information are output from the mobile terminal and input to the call registration server. When the call registration information is input to the call registration server, the elevator performs call registration based on the call registration information. When the user attribute information is input to the call registration server, the content distribution server selects some of a plurality of contents based on the user attribute information and distributes the selected contents. The in-car display device is provided in the elevator car and displays the contents distributed from the content distribution server. Thereby, the contents corresponding to the elevator user are displayed on the in-car display device among the plurality of contents (see, for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

[0004] In the elevator information display system configuration described in Patent Document 1, the content distribution server selects content based solely on user attribute information. However, in the elevator information display system configuration described in Patent Document 1, user behavior history information, which indicates the elevator user's behavior history, is not considered when the content distribution server selects content. As a result, there is a problem in that the content displayed on the in-car display device does not correspond to the elevator user's behavior history.

[0005] This disclosure was made to solve the problems described above, and its purpose is to provide an elevator information display system that can respond more appropriately to elevator users with the content displayed on the in-car display device. [Means for solving the problem]

[0006] The elevator information display system relating to this disclosure includes: a call registration server into which call registration information including elevator identification information, landing floor identification information, destination floor identification information, and user identification information, as well as user-related information including user attribute information and user behavior history information, is input from a mobile terminal; an elevator that performs call registration based on the call registration information input to the call registration server; a content distribution server that stores multiple contents, selects some of the contents from the multiple contents based on the user-related information input to the call registration server, and distributes the selected contents; and an in-car display device installed in the elevator car that displays the contents distributed from the content distribution server. [Effects of the Invention]

[0007] According to the elevator information display system described herein, the content displayed on the in-car display device can be adapted to elevator users more appropriately. [Brief explanation of the drawing]

[0008] [Figure 1] This is a block diagram showing an elevator information display system according to Embodiment 1. [Figure 2] This figure shows the tables stored in the content distribution server shown in Figure 1. [Figure 3] This is a flowchart showing the operation of the elevator information display system according to Embodiment 1. [Modes for carrying out the invention]

[0009] Embodiment 1. Figure 1 is a block diagram illustrating an elevator information display system according to Embodiment 1. The elevator information display system comprises a mobile terminal 1, a call registration server 2, multiple elevators 3, a content distribution server 4, and multiple in-car display devices 5. In Figure 1, one of the multiple elevators 3 is shown, and one of the multiple in-car display devices 5 is shown.

[0010] Mobile device 1 is carried by elevator users. Mobile device 1 is used to input call registration information and user-related information. Call registration information includes elevator identification information, landing floor identification information, destination floor identification information, and user identification information. User-related information includes user attribute information and user behavior history information.

[0011] Elevator identification information is information that identifies one elevator 3 from among several elevators 3 that an elevator user will use. When an elevator user uses elevator 3, the elevator identification information is entered into the mobile terminal 1 when the elevator user operates the mobile terminal 1.

[0012] The landing floor identification information is information that identifies the landing floor when an elevator user boards elevator car 3. When an elevator user uses elevator 3, the landing floor identification information is entered into mobile terminal 1 by the elevator user operating mobile terminal 1.

[0013] Destination floor identification information is information that identifies the destination floor that an elevator user will reach when using elevator 3. When an elevator user uses elevator 3, the destination floor identification information is entered into the mobile terminal 1 by the elevator user operating the mobile terminal 1.

[0014] User identification information is information that identifies elevator users. User identification information is entered into mobile terminal 1 when the elevator user operates mobile terminal 1. User identification information is entered into mobile terminal 1 in advance before the elevator user uses elevator 3.

[0015] Therefore, call registration information, excluding user identification information, is entered into the mobile terminal 1 when the elevator user operates the mobile terminal 1 while using elevator 3. Once elevator identification information, landing floor identification information, and destination floor identification information are entered into the mobile terminal 1, the call registration information is output from the mobile terminal 1.

[0016] User attribute information refers to information that indicates the attributes of elevator users. Specifically, user attribute information includes information such as gender, age, occupation, job title, and nationality.

[0017] User attribute information is entered into mobile terminal 1 when the elevator user operates mobile terminal 1. This user attribute information is entered into mobile terminal 1 before the elevator user uses elevator 3.

[0018] The user behavior history information is information indicating the behavior history of elevator users. Specifically, the user behavior history information includes information for identifying the area where the elevator user stayed, and information for identifying an area provided in the building where Elevator 3 is installed and where the elevator user has used.

[0019] Among the areas provided in the building where Elevator 3 is installed and where the elevator user has used, at least one of the floors and stores provided in the building where Elevator 3 is installed is included.

[0020] The user behavior history information is input into the mobile terminal 1 by using the location information of the mobile terminal 1. The input of the user behavior history information into the mobile terminal 1 is performed each time the location information of the mobile terminal 1 is input into the mobile terminal 1.

[0021] Specifically, when the mobile terminal 1 is located in a certain area for a preset time or longer, the information for identifying the area where the mobile terminal 1 is located is input into the mobile terminal 1 as the information for identifying the area where the elevator user stayed.

[0022] Also, when the mobile terminal 1 is located in a certain area for a preset time or longer, the information for identifying the area where the mobile terminal 1 is located is input into the mobile terminal 1 as the information for identifying the area where the elevator user has used.

[0023] In addition, when an application corresponding to the area is used on the mobile terminal 1, the information for identifying the area corresponding to the used application may be input into the mobile terminal 1 as the information for identifying the area where the elevator user has used.

[0024] When the elevator identification information, boarding floor identification information, and destination floor identification information are input into the mobile terminal 1, the user-related information is output from the mobile terminal 1 together with the call registration information.

[0025] The call registration server 2 is located in a monitoring center or similar location, separate from the building where each of the elevators 3 is installed. The mobile terminal 1 and the call registration server 2 can communicate with each other using wireless communication.

[0026] When call registration information and user-related information are output from mobile terminal 1, the call registration information and user-related information are input to call registration server 2.

[0027] The call registration server 2 and each elevator 3 are able to communicate with each other using wired communication. When call registration information is input to the call registration server 2, landing floor identification information, destination floor identification information, and user identification information are output from the call registration server 2 and input to one elevator 3 selected from among the multiple elevators 3 based on the elevator identification information.

[0028] Each elevator 3 has a car (not shown). Elevator users board the car when it stops at the landing floor specified by the landing floor specification information, and exit the car when it stops at the destination floor specified by the destination floor specification information.

[0029] The content distribution server 4, like the call registration server 2, is located in a monitoring center or similar location. The call registration server 2 and the content distribution server 4 can communicate with each other using wired communication. When user-related information is input to the call registration server 2, the user-related information is output from the call registration server 2 and input to the content distribution server 4.

[0030] The content distribution server 4 has multiple content items pre-stored. Based on user-related information, the content distribution server 4 selects some of the content items from among them and distributes the selected content.

[0031] Multiple in-car display devices 5 are installed, one in each of the multiple elevator cars 3. The content distribution server 4 and each in-car display device 5 can communicate with each other using wired communication. Content distributed from the content distribution server 4 is displayed on the corresponding in-car display device 5 among the multiple in-car display devices 5.

[0032] The corresponding in-car display device 5 is the in-car display device 5 installed in the elevator car of elevator 3, which is identified by the elevator identification information. Therefore, the elevator identification information is input from the call registration server 2 to the content distribution server 4.

[0033] Next, we will describe the procedure by which the content distribution server 4 selects some content from multiple content items. First, we will describe the procedure by which the content distribution server 4 selects content using user attribute information.

[0034] Each of the multiple content items is pre-assigned content attribute information, which indicates the attributes of the content. The content distribution server 4 selects from among the multiple content items some of the content items that have content attribute information corresponding to the user attribute information of the elevator user.

[0035] Next, we will explain the procedure by which the content distribution server 4 selects content using user behavior history information. First, we will explain the procedure by which the content distribution server 4 selects content using user behavior history information when the user behavior history information includes information that identifies the area where the elevator user stayed.

[0036] Figure 2 shows the tables stored in the content distribution server 4 shown in Figure 1. The content distribution server 4 stores tables in which user identification information, behavioral history information, and region-related information correspond to each other. Region-related information is information about the region where elevator users have stayed. Region-related information includes weather forecasts, train delay information, etc.

[0037] Figure 2 shows a table for three elevator users. The user behavior history information corresponding to user A, one of the three elevator users, includes information that identifies Chiba Prefecture, the region where user A stayed.

[0038] When user A uses elevator 3, content distribution server 4 selects content from among several content items, including a weather forecast for Chiba Prefecture, the area where user A is staying.

[0039] Furthermore, when user A uses elevator 3, content distribution server 4 selects content from among several contents that includes train delay information for Chiba Prefecture, the area where user A stayed. In Figure 2, the train delay information for Chiba Prefecture, the area where user A stayed, includes train delay information for the Sobu Line.

[0040] Also, similar to user A, when user B uses elevator 3, content distribution server 4 selects some content from among multiple content items, including a weather forecast for Kanagawa Prefecture, the area where user B is staying.

[0041] Furthermore, when user B uses elevator 3, content distribution server 4 selects content from among several contents that includes train delay information for Kanagawa Prefecture, the area where user B stayed. In Figure 2, the train delay information for Kanagawa Prefecture, the area where user B stayed, includes train delay information for the Odakyu Line.

[0042] Also, similar to user A, when user C uses elevator 3, content distribution server 4 selects some content from among multiple content items, including a weather forecast for Saitama Prefecture, the area where user C is staying.

[0043] Furthermore, when user C uses elevator 3, content distribution server 4 selects content from among several contents that includes train delay information for Saitama Prefecture, the area where user C stayed. In Figure 2, the train delay information for Saitama Prefecture, the area where user C stayed, includes train delay information for the Seibu Line.

[0044] Next, we will explain the procedure by which the content distribution server 4 selects content using the user behavior history information when the user behavior history information includes information that identifies an area located in the building where the elevator 3, which has been registered for use, is installed and which has been used by the elevator user.

[0045] The content distribution server 4 stores content that includes area-related information. Area-related information is information about areas located within the building where elevator 3 is installed that have been used by elevator users. Specifically, examples of area-related information include advertisements for floors or shops located within the building where elevator 3 is installed.

[0046] The content distribution server 4 selects content containing area-related information as part of a set of content when the user behavior history information includes information that identifies an area located in the building where the elevator 3 for which a call registration has been made is located, and that the elevator user has previously used.

[0047] The content distribution server 4 allows users to arbitrarily set the priority of content selected using user attribute information and content selected using user behavior history information. Furthermore, the content distribution server 4 allows users to arbitrarily set the priority of content containing region-related information and content containing area-related information. The content distribution server 4 distributes the content with the highest priority among the selected content. As a result, the content with the highest priority is displayed on the in-car display device 5.

[0048] The content distribution server 4 may also distribute the selected content in order of priority. In this case, the content will be displayed on the in-car display device 5 in order of priority. Alternatively, the content distribution server 4 may distribute all of the selected content simultaneously. In this case, all of the selected content will be displayed on the in-car display device 5 simultaneously.

[0049] Next, the operation of the elevator information display system will be explained. Figure 3 is a flowchart showing the operation of the elevator information display system shown in Figure 1. First, in step S101, the first content selection process is performed. In the first content selection process, the content distribution server 4 uses user attribute information to select some of the content from among multiple content items.

[0050] Subsequently, in step S102, the second content selection process is performed. In the second content selection process, the content distribution server 4 determines whether or not information identifying the area where the elevator user stayed is included in the user behavior history information.

[0051] If the user behavior history information includes information that identifies the area where the elevator user stayed, the content distribution server 4 uses this information to select some of the content from among multiple pieces of content.

[0052] If the user behavior history information does not include information that identifies the area where the elevator user stayed, the content distribution server 4 will not select content using information that identifies the area where the elevator user stayed.

[0053] Subsequently, in step S103, the third content selection step is performed. In the third content selection step, the content distribution server 4 determines whether the user behavior history information includes information that identifies an area located in the building where the elevator 3 for which the call registration was made is installed, and which has been used by the elevator user.

[0054] If the user behavior history information includes information that identifies an area located in the building where the elevator 3 for which the call registration was made is located, and that the elevator user has used before, the content distribution server 4 uses this information to select some of the content from among multiple content items.

[0055] If the user behavior history information does not include information that identifies an area located in the building where the elevator 3 registered for call is installed and which the elevator user has previously used, the content distribution server 4 will not select content using information that identifies an area located in the building where the elevator 3 registered for call is installed and which the elevator user has previously used.

[0056] Subsequently, in step S104, the content distribution process takes place. In the content distribution process, the content distribution server 4 distributes the content with the highest priority among the content selected in the first content selection process, the second content selection process, and the third content selection process.

[0057] Content delivered from the content delivery server 4 is displayed on the in-car display device 5.

[0058] As described above, the elevator information display system according to Embodiment 1 comprises a call registration server 2, an elevator 3, a content distribution server 4, and an in-car display device 5. The call registration server 2 receives call registration information, including elevator identification information, landing floor identification information, destination floor identification information, and user identification information, as well as user-related information, including user attribute information and user behavior history information, from the mobile terminal 1. The elevator 3 performs call registration based on the call registration information entered into the call registration server 2. The content distribution server 4 selects some content from among multiple content based on the user-related information entered into the call registration server 2 and distributes the selected content. The in-car display device 5 is installed in the elevator car of the elevator 3. The in-car display device 5 displays the content distributed from the content distribution server 4. With this configuration, the content distribution server 4 selects content based on both user attribute information and user behavior history information. This makes it possible to more appropriately match the content displayed on the in-car display device 5 to the elevator user.

[0059] Furthermore, in the elevator information display system according to Embodiment 1, the content distribution server 4 selects content from among multiple contents that includes region-related information, which is information about the region where the elevator user stayed, when the user behavior history information includes information that identifies the region where the elevator user stayed. With this configuration, the elevator user can be informed of information about the region where the elevator user stayed.

[0060] Furthermore, in the elevator information display system according to Embodiment 1, the region-related information includes at least one of weather forecasts and train delay information. With this configuration, elevator users can be informed of at least one of the weather forecasts and train delay information related to the area where they are staying.

[0061] Furthermore, in the elevator information display system according to Embodiment 1, the content distribution server 4 selects content from among multiple contents that includes area-related information, which is information about areas that the elevator user has used, when the user behavior history information includes information that identifies areas located in the building where the elevator 3 for which a call registration has been made is located and that the elevator user has used before. With this configuration, it is possible to inform the elevator user about areas that the elevator user has used before.

[0062] Furthermore, in the elevator information display system according to Embodiment 1, the content distribution server 4 distributes the content with the highest priority among the content selected based on user attribute information and the content selected based on user behavior history information. With this configuration, the content with the highest priority among the multiple selected contents can be displayed on the in-car display device 5.

[0063] Although a preferred embodiment 1 of the elevator information display system has been described above, the elevator information display system according to embodiment 1 is not limited to the above-described embodiment 1. Various modifications and transformations can be made to the elevator information display system according to embodiment 1 without departing from the scope of the claims.

[0064] The various aspects of this disclosure are summarized below as an appendix.

[0065] (Note 1) A call registration server receives call registration information, including elevator identification information, landing floor identification information, destination floor identification information, and user identification information, as well as user-related information, including user attribute information and user behavior history information, from a mobile terminal. Based on the call registration information entered into the call registration server, an elevator performs call registration, A content distribution server stores multiple content items, and based on the user-related information entered into the call registration server, selects some of the content items from among the multiple content items and distributes the selected content items. An in-car display device is provided in the elevator car and displays the content distributed from the content distribution server, An elevator information display system equipped with this feature. (Note 2) The elevator information display system according to Appendix 1, wherein the content distribution server selects from among the multiple contents the content that includes region-related information, which is information about the region where the elevator user stayed, when the user behavior history information includes information that identifies the region where the elevator user stayed. (Note 3) The elevator information display system described in Appendix 2 includes, as described above, at least one of weather forecasts and train delay information as the aforementioned regional information. (Note 4) The elevator information display system according to any one of the appendices 1 to 3, wherein the content distribution server selects from among the multiple contents the content that includes area-related information, which is information relating to an area previously used by the elevator user, when the user behavior history information includes information that identifies an area located in the building where the elevator registered for the call is installed and which has been used by the elevator user. (Note 5) The elevator information display system described in any one of the appendices 1 to 4, wherein the content distribution server distributes the content selected based on the user attribute information and the content selected based on the user behavior history information, with the content having the highest priority. [Explanation of Symbols]

[0066] 1. Mobile terminal, 2. Call registration server, 3. Elevator, 4. Content distribution server, 5. In-car display device.

Claims

1. A call registration server receives call registration information, including elevator identification information, landing floor identification information, destination floor identification information, and user identification information, as well as user-related information, including user attribute information and user behavior history information, from a mobile terminal. Based on the call registration information entered into the call registration server, an elevator performs call registration, A content distribution server stores multiple content items, and based on the user-related information entered into the call registration server, selects some of the content items from the multiple content items and distributes the selected content items. An in-car display device is provided in the elevator car and displays the content distributed from the content distribution server, An elevator information display system equipped with this feature.

2. The elevator information display system according to claim 1, wherein the content distribution server selects from among the plurality of contents the content that includes region-related information which is information relating to the region where the elevator user stayed, when the user behavior history information includes information that identifies the region where the elevator user stayed.

3. The elevator information display system according to claim 2, wherein the aforementioned regional information includes at least one of weather forecasts and train delay information.

4. The elevator information display system according to any one of claims 1 to 3, wherein the content distribution server, when the user behavior history information includes information that identifies an area located in the building where the elevator registered for the call is installed and which has been used by the elevator user, selects from among the plurality of contents the content which includes area-related information which is information relating to an area that the elevator user has used.

5. The elevator information display system according to any one of claims 1 to 3, wherein the content distribution server distributes the content with the highest priority among the content selected based on the user attribute information and the content selected based on the user behavior history information.

Citation Information

Patent Citations

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