Information processing device

Abstract

Reduces the effort required of drivers when creating daily reports. [Solution] The system acquires destination information including information about the destinations that the mobile body is scheduled to visit, acquires information about the location of the mobile body, outputs a question in voice based on the destination information and the location of the mobile body at a timing based on the destination information and the location of the mobile body, acquires answer information including voice about the answer to the outputted question, and stores information based on the question and / or the answer.

Description

Technical Field

[0001] The present invention relates to an information processing apparatus.

Background Art

[0002] A driver who tours destinations needs to create a daily report describing information such as the arrival time at the destination and information about the luggage. Creating this daily report is a laborious task for the driver. Therefore, various technologies for assisting in creating the daily report have been developed. For example, Patent Document 1 discloses an electronic tachometer that can input information related to the daily report by manual operation.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, in the technology disclosed in Patent Document 1, the labor of manual operation by the driver remains. Also, in the technology disclosed in Patent Document 1, there is a possibility that the driver may forget an operation.

[0005] An example of the problem to be solved by the present invention is to save the labor of the driver in creating the daily report.

Means for Solving the Problems

[0006] To solve the above problems, the invention described in claim 1 includes: a destination information acquisition processing unit that acquires destination information including information about destinations that a mobile body is scheduled to visit; a mobile body location information acquisition processing unit that acquires information about the location of the mobile body; a question output processing unit that outputs a question in voice based on the destination information and the mobile body location information at a timing based on the destination information and the mobile body location information; a response information acquisition processing unit that acquires response information including voice about the answer to the outputted question; and a storage processing unit that stores information based on the question and / or the answer.

[0007] The invention described in claim 12 is an information processing method performed by a computer, comprising: a destination information acquisition process step of acquiring destination information including information about destinations that a mobile body is scheduled to visit; a mobile body location information acquisition process step of acquiring information about the location of the mobile body; a question output process step of outputting a question in voice based on the destination information and the mobile body location information at a timing based on the destination information and the mobile body location information; a response information acquisition processing unit step of acquiring response information including voice about the answer to the outputted question; and a storage process step of storing information based on the question and / or the answer.

[0008] The invention described in claim 13 is an information processing program that causes a computer to execute the information processing method described in claim 12.

[0009] The invention described in claim 14 stores the information processing program described in claim 13. [Brief explanation of the drawing]

[0010] [Figure 1] This is an information processing device 100 according to one embodiment of the present invention. [Figure 2] This diagram illustrates the relationship between the information processing device 100 and the mobile device M. [Figure 3] This is a diagram showing the control unit 110. [Figure 4]This figure shows an example of processing operations performed by the control unit 110 at a timing based on destination information and mobile object position information. [Figure 5] This figure shows another example of processing operations performed by the control unit 110 at a timing based on destination information and mobile object position information. [Modes for carrying out the invention]

[0011] An information processing device according to one embodiment of the present invention includes: a destination information acquisition processing unit that acquires destination information including information about destinations that a mobile body is scheduled to visit; a mobile body location information acquisition processing unit that acquires information about the location of the mobile body; a question output processing unit that outputs a question in voice based on the destination information and the mobile body location information at a timing based on the destination information and the mobile body location information; a response information acquisition processing unit that acquires response information including voice about the answer to the outputted question; and a storage processing unit that stores information based on the question and / or the answer. Therefore, in this embodiment, it is possible to automatically store information related to the daily report without manual operation by the driver of the mobile body. As a result, in this embodiment, it is possible to reduce the effort required of the driver in creating the daily report.

[0012] The aforementioned questions should be related to the contents of the driver's daily report for the mobile vehicle. This would allow for the automatic recording of the information to be included in the daily report.

[0013] The memory processing unit may store information based on the question and / or the answer in association with the destination information. In this way, it becomes possible to automatically record items such as the stopping time at the destination and the arrival at the destination among the items to be recorded in the daily report.

[0014] When the answer to the aforementioned question includes a predetermined answer, the system may store information based on the question and / or the answer. The predetermined answer should preferably include an affirmative answer to the question. In this way, the system can automatically store information from the daily report, such as the amount of time spent at the destination and the amount of time spent at the destination, with the driver providing only minimal answers.

[0015] The question output processing unit is configured to output the first question aloud when the mobile vehicle stops in an area including the destination for a predetermined period of time or longer. This makes it possible to automatically record items related to the stopping time at the destination (for example, waiting time for loading or rest time) in the daily report.

[0016] The first question mentioned above should ideally include a question about at least one of the following: waiting time for loading / unloading or break time. This would allow for the automatic recording of waiting time and break time at the destination in the daily report.

[0017] The question output unit is configured to output a second question aloud when the mobile vehicle enters the area including the destination. This makes it possible to automatically record information related to arrival at the destination (for example, arrival time and delay time) in the daily report.

[0018] The second question mentioned above should ideally include a question about at least one of the arrival time or delay time. This would allow for the automatic recording of arrival time and delay time at the destination in the daily report.

[0019] When the moving body leaves the area including the destination, it is preferable to output a third question by voice. The third question may include a question regarding at least one of the luggage and the destination information. By doing so, among the items described in the daily report, items related to the luggage (for example, the loading rate and the state of the luggage) and destination information (for example, the parking location at the destination, the location where the unloaded luggage is placed, the negotiation and business discussion information with the business partner) can be automatically recorded.

[0020] When a load is applied to the driver of the moving body, the question output processing unit may not output the question. By doing so, it is possible to prevent further increasing the driver's load by outputting the question.

[0021] Further, an information processing method according to an embodiment of the present invention is an information processing method executed by a computer, including a destination information acquisition processing step of acquiring destination information including information regarding a destination to be visited by a moving body, a moving body position information acquisition processing step of acquiring information regarding the position of the moving body, a question output processing step of outputting, by voice, a question based on the destination information and the moving body position information at a timing based on the destination information and the moving body position information, an answer information acquisition processing unit of acquiring answer information including voice regarding an answer to the output question, and a storage processing step of storing information based on the question and / or the answer. Therefore, in this embodiment, it is possible to automatically store information regarding the daily report without the driver of the moving body performing a manual operation. As a result, in this embodiment, it is possible to save the driver's labor in creating the daily report.

[0022] Further, an information processing program according to an embodiment of the present invention causes a computer to execute the above information processing method. By doing so, it is possible to save the driver's labor in creating the daily report by using a computer.

[0023] Furthermore, a computer-readable storage medium according to one embodiment of the present invention stores the above-mentioned information processing program. In this way, the above-mentioned information processing program can be distributed independently, in addition to being incorporated into a device, and version upgrades and the like can be easily performed. [Examples]

[0024] <Information Processing Device 100> Figure 1 shows an information processing device 100 according to one embodiment of the present invention. The information processing device 100 includes a control unit 110, a communication unit 120, an input unit 130, an audio input unit 140, a location information acquisition unit 150, an audio output unit 160, and a storage unit 170.

[0025] The control unit 110 is configured, for example, by a computer. The communication unit 120 is a communication device for sending and receiving information with other devices. The input unit 130 is an input device for receiving information from switches, keyboards, touch panels, cameras, etc. The voice input unit 140 is a voice input device for receiving voice input from microphones, etc. The location information acquisition unit 150 is a device for acquiring location information, such as an antenna that receives signals transmitted from satellites that constitute a GNSS (Global Navigation Satellite System), including GPS (Global Positioning System). The voice output unit 160 is a voice output device that outputs information from speakers, etc. The storage unit 170 is a storage device for storing information, such as a hard disk or memory.

[0026] As shown in Figure 2(A), the information processing device 100 may be a device that moves with the mobile body M, such as a vehicle (for example, an in-vehicle device such as a drive recorder or navigation system installed on the mobile body M, or a smartphone located inside the mobile body M), or as shown in Figure 2(B), it may be a device installed outside the mobile body M that communicates with a device O that moves with the mobile body M (for example, an in-vehicle device installed on the mobile body M, or a smartphone located inside the mobile body M) (for example, a server). If the information processing device 100 is a device installed outside the mobile body that communicates with a device O that moves with the mobile body M, the information processing device 100 does not need to have an input unit 130, an audio input unit 140, a location information acquisition unit 150, or an audio output unit 160.

[0027] Figure 3 shows the control unit 110. The control unit 110 includes a destination information acquisition processing unit 111, a mobile location information acquisition processing unit 112, a question output processing unit 113, an answer information acquisition processing unit 114, and a storage processing unit 115.

[0028] The destination information acquisition processing unit 111 acquires destination information, including information about the destinations that the mobile vehicle is scheduled to visit. At this time, for example, the destination information acquisition processing unit 111 acquires destination information from other devices such as a navigation system or a server device by communicating using the communication unit 120. Alternatively, the schedule information acquisition processing unit 111 may acquire destination information by receiving input from the input unit 130 or the voice input unit 140, or it may acquire destination information by generating it from the information received from the input unit 130 or the voice input unit 140.

[0029] Destination information includes, for example, information about the location of the destination, the scheduled departure and arrival times, information about the goods to be loaded / unloaded at the destination, and information about the company that requested collection / delivery to the destination. Location information of the destination includes, for example, information about the latitude and longitude of the destination and information about the area including the destination (for example, information about the premises of the destination).

[0030] The mobile object location information acquisition processing unit 112 acquires mobile object location information, which includes information about the location of the mobile object. In this case, for example, the mobile object location information acquisition unit 112 acquires mobile object location information from the mobile object location information acquisition unit 150. Alternatively, for example, the mobile object location information acquisition processing unit 112 may acquire mobile object location information from other devices that move with the mobile object (for example, in-vehicle devices such as navigation systems installed on the mobile object, or smartphones inside the mobile object) by communicating using the communication unit 120.

[0031] The question output processing unit 113 outputs a question in voice at a timing based on the destination information and the mobile location information. In this case, for example, the question output processing unit 113 outputs the question in voice using the voice output unit 160. Alternatively, the question output processing unit 113 may also output the question in voice from other devices that move with the mobile (for example, a speaker installed on the mobile or a smartphone inside the mobile) by communicating using the communication unit 120.

[0032] For example, the questions output by the question output processing unit 113 are questions concerning the contents of the driver's daily report for the mobile vehicle. Questions concerning the contents of the driver's daily report for the mobile vehicle include, for example, questions about the cargo (for example, questions about the loading rate (for example, "What percentage is the loading rate?")), questions about the stopping time at the destination, and questions about arrival at the destination (for example, "Have you arrived at the destination?").

[0033] The response information acquisition processing unit 114 acquires response information, including audio, related to the answer to the question output processing unit 113. In this case, for example, the response information acquisition processing unit 114 acquires response information by receiving input from the audio input unit 140. Alternatively, the response information acquisition processing unit 114 may acquire response information from other devices that move with the mobile device (for example, a microphone installed on the mobile device or a smartphone inside the mobile device) by performing communication using the communication unit 120.

[0034] For example, the response information acquisition processing unit 114 acquires information regarding the contents of the driver's daily report for the mobile vehicle (for example, "60 percent") as an answer to a question output by the question output processing unit 113 (for example, "What percentage is the load rate?"). In addition, the response information acquisition processing unit 114 acquires an affirmative answer (for example, "Yes") or a negative answer (for example, "No") to a question output by the question output processing unit 113 (for example, "Have you arrived at your destination?").

[0035] The memory processing unit 115 stores information based on the questions and / or answers. For example, the memory processing unit 115 stores the information based on the questions and / or answers in the memory unit 170. Alternatively, the memory processing unit 115 may store the information based on the questions and / or answers in a memory device installed outside the mobile device.

[0036] For example, if a question about the cargo (e.g., "What is the loading rate?") is output by the question output processing unit 113, and information regarding the contents of the driver's daily report for the mobile vehicle (e.g., "60 percent") is obtained by the answer information acquisition unit 114 as an answer to this question, the storage processing unit 115 stores the question about the cargo and the information based on the answer to this question (e.g., the loading rate of the mobile vehicle (60 percent)).

[0037] Furthermore, the memory processing unit 115 may store information based on a question and / or the answer when the answer to the question includes a predetermined answer. The predetermined answer includes, for example, an affirmative answer to the question. In this case, the question output processing unit 113 may output a question in which the user only needs to answer whether it is affirmative or negative.

[0038] For example, if the question output processing unit 113 outputs a question regarding the time of arrival at the destination (e.g., "Have you arrived at the destination?"), and the answer information acquisition unit 114 acquires an affirmative answer to this question (e.g., "Yes"), the storage processing unit 115 stores the information based on the question regarding the time of arrival at the destination, associating it with the destination (e.g., the time of arrival at the destination).

[0039] Thus, in this embodiment, the driver of the mobile vehicle can automatically store information related to the daily report without manual operation. As a result, this embodiment makes it possible to reduce the effort required of the driver in creating the daily report.

[0040] Figure 4 shows an example of processing operations performed by the control unit 110 at timings based on destination information and mobile location information. The question output processing unit 113 outputs a question based on the destination information and mobile location information (step S401). The answer information acquisition processing unit 114 acquires answer information including information about the answer to the question (step S402). The storage processing unit 115 stores information based on the question and / or answer (step S403).

[0041] Figure 5 shows another example of processing operations performed by the control unit 110 at a timing based on the destination information and the mobile object's position information. The question output processing unit 113 outputs a question based on the destination information and the mobile object's position information (step S501). The answer information acquisition processing unit 114 acquires answer information that includes information about the answer to the question (step S502). If the answer includes a predetermined answer (step S503, YES), the storage processing unit 115 stores the information based on the question and / or answer (step S504). If the answer includes a predetermined answer (step S503, YES), or if the answer does not include a predetermined answer (step S503, NO), the process ends.

[0042] <Stopping at destinations> The timing at which the question output processing unit 113 outputs a question (based on the destination information and the mobile vehicle's location information) is, for example, when the mobile vehicle is stopped for a predetermined time or longer. In other words, the question output processing unit 113 outputs a first question audibly when the mobile vehicle is stopped for a predetermined time or longer in an area including the destination (for example, the premises of the destination). The first question includes, for example, a question about the stopping time at the destination, and includes a question about at least one of the waiting time for loading and unloading and the rest time.

[0043] For example, if the question output processing unit 113 outputs a question regarding loading time (e.g., "There is usually a loading wait of about 30 minutes. Shall we start recording loading time?"), and the answer information acquisition unit 114 obtains an affirmative answer to this question (e.g., "Yes"), the storage processing unit 115 stores the information based on the question in association with the destination (e.g., loading time at the destination). More specifically, the storage processing unit 115 stores the time from when the vehicle started to stop until when the vehicle started to move as the loading time at the destination.

[0044] Furthermore, if, for example, a question regarding break time (e.g., "The stop time seems longer than usual. Is it a break?") is output by the question output processing unit 113, and an affirmative answer to this question (e.g., "Yes") is obtained by the answer information acquisition unit 114, the memory processing unit 115 stores the information based on the question regarding break time, associating it with the destination (e.g., the break time at the destination).

[0045] By doing this, it becomes possible to automatically record items related to stopping time at visited locations (for example, waiting time for loading / unloading or break time) in the daily report.

[0046] <Arrival at the destination> The timing at which the question output processing unit 113 outputs a question is, for example, when the mobile vehicle arrives at the destination. In other words, the question output processing unit 113 outputs a second question audibly when, for example, the mobile vehicle enters the area including the destination (for example, the premises of the destination). The second question includes, for example, a question about arrival at the destination, and includes a question about at least one of the arrival time or delay time.

[0047] For example, if a question regarding delay time (e.g., "Today, due to an accident causing traffic congestion near Y on National Highway X, there was a delay of only Z. Should this be recorded in the daily report?") is output by the question output processing unit 113, and an affirmative answer to this question (e.g., "Yes") is obtained by the answer information acquisition unit 114, the storage processing unit 115 stores the information based on the question in association with the destination (e.g., the delay time to arrive at the destination). More specifically, the storage processing unit 115 stores the time from the scheduled time of arrival at the destination to the actual time of arrival as the delay time to arrive at the destination.

[0048] This method makes it possible to automatically record information related to arrival at the destination (for example, arrival time and delay time) in the daily report.

[0049] <Departure from the destination> The timing at which the question output processing unit 113 outputs a question is, for example, when the mobile vehicle departs from the destination. In other words, the question output processing unit 113 outputs a third question audibly when, for example, the mobile vehicle leaves the area including the destination (for example, the premises of the destination). The third question includes, for example, a question about at least one of the following: luggage and destination information.

[0050] For example, if the question output processing unit 113 outputs a question about the condition of the package (e.g., "Thank you for your hard work delivering the package. Were there any problems with the package?"), and the answer information acquisition unit 114 acquires information about the contents of the driver's daily report for the moving vehicle as an answer to this question (e.g., "One box was soiled"), the storage processing unit 115 stores information based on the answer to this question (e.g., information indicating that "One box was soiled").

[0051] For example, if the question output processing unit 113 outputs a question regarding the parking location at the destination (for example, "Thank you for your hard work on the delivery. Were there any specific parking instructions or precautions?"), and the answer information acquisition unit 114 acquires information regarding the contents of the driver's daily report for the mobile vehicle (for example, "The three spaces from the back are for business vehicles"), the storage processing unit 115 stores information based on the answer to this question (for example, information indicating that "a parking location was specified" and "the three spaces from the back are for business vehicles").

[0052] By doing this, it becomes possible to automatically record items related to cargo (e.g., loading rate and cargo condition) and items related to destinations (e.g., parking location at the destination, location of unloaded cargo, meeting and negotiation information with clients) from the daily report.

[0053] <Output of questions by the question output processing unit 114> The question output processing unit 114 may output a question at a timing based on the destination information and the mobile location information, or it may output a question after a predetermined time (for example, a few seconds to one minute) has elapsed from the timing based on the destination information and the mobile location information. In addition, while the answer information acquisition processing unit 115 has not acquired answer information, the question output processing unit 114 may output a question at predetermined intervals (for example, every two minutes).

[0054] Furthermore, even if the timing is based on the destination information and the mobile vehicle's location information, the question output processing unit 114 may refrain from outputting a question when the mobile vehicle is traveling through a point where the driving load is high (for example, an intersection or merging point), and may output the question only after the mobile vehicle has passed the point where the driving load is high.

[0055] Furthermore, the question output processing unit 114 should output a question only when a driver is present inside the vehicle. The question output processing unit 114 should determine whether or not a driver is present inside the vehicle by, for example, using a camera that takes pictures inside the vehicle or a sensor installed on the door of the vehicle.

[0056] Furthermore, the information processing device 100 may also include a load information acquisition processing unit 116 that acquires information regarding the load on the driver of the mobile vehicle. The question output processing unit 114 may refrain from outputting questions when the driver of the mobile vehicle is under load, and only output questions after the load on the driver of the mobile vehicle has subsided. In this way, it is possible to prevent further increasing the driver's load by outputting questions.

[0057] The load information acquisition processing unit 116 may acquire information regarding the load on the driver of a mobile vehicle from a device that calculates information regarding the load on the driver of a mobile vehicle based on measurements from a measuring device that measures information related to the load on the driver of the mobile vehicle. The measuring device may be, for example, a device that measures the driver's heart rate, a device that measures the driver's sweating state, or a camera that captures images of the driver's facial expression.

[0058] The present invention has been described above with reference to preferred embodiments. Although the present invention has been described with reference to specific examples, various modifications and changes can be made to these examples without departing from the spirit and scope of the invention as described in the claims. [Explanation of Symbols]

[0059] 100 Information Processing Devices 110 Control Unit 111 Retrieval process for destination information 112 Mobile object position information acquisition processing unit 113 Question Output Processing Unit 114 Response Information Acquisition Processing Unit 115 Memory Processing Unit 116 Load Information Acquisition Processing Unit 120 Communications Department 130 Input section 140 Voice input section 150 Location information acquisition section 160 Audio output section 170 Storage section

Claims

[Claim 1] A destination information acquisition processing unit that acquires destination information including information about the destinations that a mobile vehicle is scheduled to visit, A mobile body position information acquisition processing unit that acquires information regarding the position of the mobile body, A question output processing unit that outputs a question in voice based on the destination information and the mobile location information at a timing based on the destination information and the mobile location information, A response information acquisition processing unit that acquires response information including audio related to the answer to the outputted question, An information processing device having a storage processing unit that stores information based on the aforementioned questions and / or the aforementioned answers.

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